Sending to an HP JetSend-enabled device.47 Choosing or adding HP JetSend-enabled devices.47 Sending the next document.48
3 Using the HP Address Book Manager
Introduction.49 Introduction to the address books.50 Your user profile.51 Adding a new registered user profile.52 Changing an existing user profile.53 Starting the HP Address Book Manager.54 Working in the ABM main window.55 Managing your Private Email address book.56 Adding addresses.56 Importing addresses from an e-mail program.57 Importing e-mail addresses from an LDAP server.58 Changing e-mail addresses.61 Deleting addresses.62 Managing your private distribution lists.63 Creating lists.63 Adding and deleting addresses in lists.64 Changing addresses in lists.65 Deleting lists.65 Working with fax destinations.66 Adding fax destinations.66 Changing fax destinations.67 Deleting fax destinations.67 Finding names in address books.68 Copying and moving addresses and lists.69 Using the activity log.70 Viewing the activity log.70 Saving or copying the activity log.71 Printing the activity log.72 Clearing the activity log.72 Refreshing the view of the activity log.73 Viewing properties.73 Controlling the view of the ABM main window.74 Backing up and restoring private address books.74 Backing up your private address books.74 Restoring your private address books.75 Changing to the ABM for another digital sender.76
4 Using the HP Digital Sender Link
Introduction.77 Running the HP Digital Sender Link.78 Using the taskbar icon.Chapter EN
Showing or hiding the icon.80 Accessing taskbar icon options.81 Configuring default inbox settings.82 Choosing the default inbox location.82 Setting receive capabilities.83 Configuring the target program.84 Choosing the target program.84 Setting automatic start capabilities.85

5 Troubleshooting

Introduction.87 Sources for information about problems.88 Clearing paper jams.89 Troubleshooting the digital sender.93 General digital sender troubleshooting.93 Control panel messages.97 Activity log messages.103 Troubleshooting the software.110 General software troubleshooting.110 Installation message.113 HP Address Book Manager messages.114 HP Digital Sender Link messages.118
Appendix A Specifications
Equipment specifications.121 Environmental ranges.123 Supported capabilities.124 German noise declaration.125 French EMC regulation.125 Declaration of Conformity.126 Software license agreement.127
Appendix B Warranty and support information
Hewlett-Packard limited warranty statement.129 HP customer support options worldwide.131 HP support.133

6 Chapter -

Getting started

Introduction

Thank you for purchasing the HP 9100C Digital Sender. This color, network digital sender helps you quickly and conveniently distribute paper documents in electronic format. The digital sender works with other devices and programs so you can: E-mail Send a document directly to Internet e-mail destinations. Fax Fax a document to one or more destinations (if your company has a LAN fax program). Make copies Make high-quality copies by sending a document to a network printer. Send to your computer Send a document to your computer where you can file documents, search for text, and add text notes. You can also send documents to e-mail, fax, print, and more. Send to another program Send a document to a network folder so the document is available to a program on the network. Send to an HP JetSend-enabled device The digital sender is an HP JetSend-enabled device that can send documents to other HP JetSend-enabled devices in your office.
The HP Address Book Manager (ABM) is a program on your computer that manages fax and e-mail destinations you use at the digital sender. The HP Digital Sender Link (Link) routes documents sent to your computer to the storage location.

Introduction 7

Coexistence with an HP Network ScanJet 5 scanner
The HP 9100C Digital Sender and the HP Network ScanJet 5 scanner coexist on the same network without conflict. Documents sent to your computer from the HP Network ScanJet 5 scanner are routed using the HP ScanJet Utility, and you can continue to use the PaperPort software for HP to manage the scanned documents. Documents sent to your computer from the HP 9100C Digital Sender are routed using the HP Digital Sender Link. If you would like, you can use just use one program on your computer to manage scanned documents. Specify the target program as the Preferred Inbox for the HP Network ScanJet 5 scanner and set the file type to.pdf (if available) or multipage.tif. (See the documentation for the HP Network ScanJet 5 scanner to set these options.) Documents are still routed using the HP ScanJet Utility, but they appear in the target program.

System requirements

To install and use the four included programs and the online documentation, your computer needs the following: a Pentium processor Microsoft Windows 9x, or Windows NT 4.0 or 5.0 (Intel PC) For Windows 9x: 16 MB RAM minimum, 32 MB RAM recommended. For Windows NT 4.0 or 5.0: 32 MB RAM minimum, 64 MB RAM recommended. a VGA monitor 41 MB of free hard disk space

To log in to the ABM

Note The digital sender must be on in order for you log in to and use the ABM. On the taskbar, right-click Manager. and choose HP Address Book
If the DNS name or IP address for the digital sender you want is not in the Digital Sender name field, type it in. Ask the administrator if you do not know this information. If your user name is not in the User name field, type it in. In the User password field, type your password (if one is defined). Click OK. If all of the login information is valid, the ABM main window appears. Go to To add an e-mail address below.
20 Chapter 1 - Getting started

To add an e-mail address

7 In the ABM main window, click the folder for your user name. Click Private Email. On the File menu, click New. In the Name field, type a name for this address. In the E-mail Address field, type the e-mail address. Click Add. When finished, click Close.

Quick-start tutorial 21

Loading a document
At the digital sender, you can load a stack of pages in the ADF and then send them to a destination. CAUTION Before using the ADF, remove from the document anything such as selfadhesive notes, paper clips, or staples, that could get caught in the digital sender and damage it.
To load a document in the ADF
2 Raise the ADF unit and ensure nothing is on the glass. Then, close the ADF unit. Slide the document (up to 50 pages) face up, top first, into the ADF until the document stops. Center the document between the document guides. Adjust the document guides to fit snugly against the sides of the stack. If necessary, adjust the output support to the correct paper size. Go to Logging in to the digital sender on page 23.
22 Chapter 1 - Getting started
Logging in to the digital sender
If the main screen appears on the control panel display, guest usage is enabled and you do not have to log in. You can go to the next section. If the Digital Sender login screen appears on the control panel display, only registered users can use the digital sender. You must log in as a registered user before proceeding. Depending on the security level, your profile might need to be validated by the administrator before you can use it. If this is the case, you will receive an error message when you try to log in.

To send to the target program
At the digital sender, load the document as described on page 22. Log in (if necessary) and press PC. If your user name is not in the NAME field, type it in. Press to start sending.
The document goes to your computer and appears as a file in the targetprogram.

Quick-start tutorial 25

Finding help
The rest of this user guide is devoted to helping you use the digital sender, the ABM, and the HP Digital Sender Link. This guide will also help you troubleshoot if you experience a problem. Additionally, there are several other sources of help available to you.

Quick reference guide

Find information on how to do the most common tasks in this convenient booklet.
Online help for the digital sender
The online help for the digital sender contains context-sensitive help. When you press , help appears for the active field on the control panel display. For example, if you were sending an e-mail message and pressed while the cursor was in the SUBJECT field, a message like this would appear:
ENTER YOUR NAME FROM: SUBJE TO:
SUBJECT FIELD: Enter the subject of your e-mail message here. Press Enter to confirm the subject.
again or press CLOSE to exit the online help.
26 Chapter 1 - Getting started

The ABM help

The ABM contains its own help file. To access it, choose a command from the Help menu in the ABM main window or any window in which the Help menu appears.
HP Digital Sender Link help
If you need help while altering settings in the Control Panel applet for the HP Digital Sender Link, choose a command from the Help menu.

Administrator guide

If you cannot find an answer to a question or the resolution to a problem in the user guide, quick reference guide, or one of the online helps, see the administrator guide or contact the administrator.

Finding help 27

28 Chapter 1 - Getting started
Working at the digital sender
The HP 9100C Digital Sender lets you send a variety of single- and double-sided documents to several destinations. This chapter details what types of documents you can place in the digital sender, how to load them, and how to select settings at the control panel. Then, you can send the document to one of the following types of destinations: e-mail destinations fax destinations a printer (to make copies) your computer JetSend-enabled devices If you see function keys for other network destinations or programs on the digital sender main screen, you can send documents to those programs also.

Introduction 29

What documents you can place in the digital sender
The HP 9100C Digital Sender is both a sheetfed and a flatbed digital sender. You can insert a stack of pages (single- or double-sided) into the automatic document feeder (ADF) and quickly send them. On the glass, you can place documents that you cannot put in the ADF, such as pages from books, newspaper clippings, and fragile or lightweight documents.

Sending double-sided documents
What documents you can place in the digital sender 31
1 You can load a stack of pages in the ADF or load one page at a time on the glass. See What documents you can place in the digital sender on page 30 if you need help determining which method to use. CAUTION Before using the ADF, remove from the document anything such as selfadhesive notes, paper clips, or staples, that could get caught in the digital sender and damage it.
2 Raise the ADF unit and ensure nothing is on the glass. Then, close ADF unit. Slide the document (up to 50 pages) face up, top first, into the ADF until the document stops. Center the document between the document guides. Adjust the document guides to fit snugly against the sides of the stack. If necessary, adjust the output support to the correct paper size. Set the digital sender to accept your single- or double-sided document by pressing the SINGLE-/DOUBLE-SIDED key until the light under the correct icon is lit. Go to Logging in on page 34.
32 Chapter 2 - Working at the digital sender
To load a document on the glass
3 Raise the ADF unit to reveal the glass. Place the page face down on the glass, top edge toward the back. Align the document in the upperright corner of the glass. Lower the ADF unit. Go to Logging in on page 34.

Loading a document 33

Logging in
If the main screen appears on the control panel display, guest usage is enabled and you do not have to log in. Go to "Taking the next step" below. If the HP 9100C Login screen appears on the control panel display, only registered users can use the digital sender. You must log in as a registered user before proceeding.
To log in as a registered user

Taking the next step

Before proceeding, read Changing settings on page 35 if you are not familiar with how to set the Size and Quality settings. Then, go to one of the following sections to choose a delivery option: E-mailing documents Faxing documents Copying documents Sending to a computer Sending to another program (if enabled by the administrator) Sending to an HP JetSend-enabled device
34 Chapter 2 - Working at the digital sender

Changing settings

After you select a destination, the default or current Quality setting appears in the upper right corner of the control panel display. If this setting is not correct for the document you are sending, or if you need to check the (paper) Size setting, use the procedures below.

Both types of devices must also have valid TCP/IP addresses.
When you press JETSEND at the digital sender, a list of HP JetSendenabled devices appears. (The list contains up to 64 devices.) You can choose a device from the list, or you can add a device.

4 Note

Once the list contains 64 devices, the NEW key disappears. Before adding more devices, you must delete at least one existing device from the list. To delete a device, use the and keys to select it and press DELETE.
Choosing or adding HP JetSend-enabled devices
To add a device to the list
Press JETSEND. The list of HP JetSend-enabled devices appears. Press NEW. Type the DNS name or IP address for the HP JetSend-enabled device you want to add. If you do not know this information, check with the administrator. Press OK. The device is added to the list.
Sending to an HP JetSend-enabled device 47
To send to an HP JetSend-enabled device
Note At any time before pressing to send the document, you can press or BACK to return to the main screen without saving any settings. 3 At the digital sender, log in (if prompted). Press JETSEND. To choose an HP JetSend-enabled device: Use the and press. keys to select a device from the list and
Add a new device to the list. (See To add a device to the list on page 47.) 4 The current Quality setting is shown in the upper right corner of the display. For options and instructions on changing this setting or the (paper) Size setting, see Changing settings on page 35. Press to begin sending the document.
Sending the next document
After you have successfully sent a document, the control panel returns to the function screen (such as e-mail or fax) that you just used and displays the current settings again. If you have another document to send to the same function, load the document, choose new destinations, and press. You can return all settings to the defaults and choose a different function by pressing. You return to the main screen.
48 Chapter 2 - Working at the digital sender
Using the HP Address Book Manager

To define directories

Note In order to import e-mail addresses from another location on the network, you first have to let the ABM know where the e-mail addresses are located by defining a directory. On the Tools menu in the ABM main window, point to Directory Services, and then click Config. In the Directories Configuration dialog box, click New. In the Directory Name field, type a name for the directory. In the Server Name field, type the DNS name or IP address for the server that maintains the directory. Contact the administrator if you do not know this information. Depending on the server, you may need to type the basepoint from which to start the search in the Search Root field. Contact the administrator for this information.
58 Chapter 3 - Using the HP Address Book Manager
In the Port Number field, type the TCP/IP number for the directory server. Contact the administrator for this information. In the Maximum number of hits field, type the maximum number of results you want the search to return. If the number is set to zero, the search returns all entries that match the search criteria.
Some servers might have a default limit. If the maximum you specify is larger than the server limit, you receive an error message, and the search returns as many matches as it can. To determine the server limit, count the number of returned entries or ask the administrator. 8 In the Timeout field, type the amount of time (in minutes) that you want the search to continue. If this number is set to zero, the timeout of the server is used. Check with the administrator to see if the directory server requires an authenticated login. Then, do one of the following. If the directory server requires an authenticated login, choose Password in the Authentication Type field. Enter the User Name and Password, and then confirm the password by retyping it in the Confirm field. If the directory server does not require an authenticated login, choose Anonymous in the Authentication Type field. 10 Click OK. 11 To begin searching and adding e-mail addresses, go to To search a directory and import addresses on page 60. - Or If you need to change something in the directory configuration before searching, go to the next procedure.
Managing your Private Email address book 59
To change or delete directories
3 On the Tools menu in the ABM main window, point to Directory Services, and then click Config. In the Directories Configuration dialog box, select the directory you want to change or delete. Do one of the following: To change the directory: Click Edit. Make changes in the Directory Server Configuration dialog box and click OK. To delete the directory: Click Delete and then click Yes.

Using the activity log 71
Printing the activity log
You can print the activity log to keep a written record of it. Printing the log does not clear the entries. The entries remain in the log until you clear it, or until they are overwritten by newer entries.
To print the activity log
On the Tools menu in the ABM main window, point to View Log, and click your user name or Guest. On the File menu, click Print. - Or Click the Print icon on the toolbar. In the Print dialog box, choose the print options you want and click OK. You can keep the activity viewer open while you work in the ABM. To close the activity viewer, on the File menu, click Exit.
Clearing the activity log
If you would like, you can clear the activity log using this procedure, but it is not necessary. The oldest entries are overwritten as new entries are added.
To clear the activity log
On the Tools menu in the ABM main window, point to View Log, and click your user name or Guest. On the Edit menu, click Clear. Click OK to confirm clearing the log. You can keep the activity viewer open while you work in the ABM. To close the activity viewer, on the File menu, click Exit.
72 Chapter 3 - Using the HP Address Book Manager
Refreshing the view of the activity log
If you left the log open while you were working, you might need to refresh it to see the most current information. Do one of the following: On the activity logs Edit menu, click Refresh. Close the activity log and reopen it.

Viewing properties

The View Properties dialog box allows you to see the properties of a selected file (such as the type of file, location, contents, and owner) or see the file itself. You can view the properties of any file, but you can only change information in your private address books and the Public Fax address book.

To view properties

In the ABM main window, click the folder or item whose properties you want to see. On the File menu, click Properties. A dialog with the type, location, size, contents, and owner of the file appears, or the file opens. View or make any changes to the file in the properties dialog box. Click OK, Change, or Cancel (whichever applies) to return to the main window.

The e-mail transmission was unsuccessful. You might have entered an incorrect e-mail address.
Try the transmission again. Make sure all cabling is connected securely. In the ABM, make sure that Delivery Notification is enabled for your user profile. If the problem persists, contact the administrator.
001/02 E-mail send report. Sender: name. Subject: subject. Status: OK. 001/03 E-mail send report. Sender: name. Subject: subject. Status: Image processing error. 002/01 Document sent to a PC. PC: identification. Result: failed.
Notification message only. Your e-mail transmission was successful. The e-mail transmission was unsuccessful. An internal error occurred while the document was being processed.
002/02 Notification message only. The No action required. Document sent to a PC. PC: document was successfully identification. Result: success. delivered.
104 Chapter 5 - Troubleshooting
002/03 Document sent to a PC. PC: identification. Result: Image processing error.
An internal error occurred while the document was being processed.
The digital sender could not deliver the document to the named computer.

No action required.

Try the transmission again. Turn the digital sender off and then back on. If the problem persists, contact the administrator. Make sure the receiving computer is on. Make sure the HP Digital Sender Link is running and enabled on the receiving computer. Make sure the IP address or DNS name of the receiving computer is correctly typed. If the problem persists, contact the administrator.
Try sending again. Turn the digital sender off and then back on. If the problem persists, contact the administrator.
Activity log messages (continued) Message Description Action
Turn the digital sender off and then back on. If the problem persists, note the code and contact the administrator.
003/02 There is a problem sending Note the code and contact the Document sent to the the document to the HP Digital administrator. HP Digital Sender Service. Sender Service. Recipient(s): name. Number: fax number. # of pages: pages. Result: Failed. Login fax daemon failure. Code: code. 003/03 There is a problem sending Note the code and contact the Document sent to the the document to the HP Digital administrator. HP Digital Sender Service. Sender Service. Recipient(s): name. Number: fax number. # of pages: pages. Result: Failed. Open remote file failure. Code: code. 003/04 There is a problem sending Note the code and contact the Document sent to the the document to the HP Digital administrator. HP Digital Sender Service. Sender Service. Recipient(s): name. Number: fax number. # of pages: pages. Result: Failed. Write to remote file failure. Code: code. 003/05 Note the code and contact the There is a problem sending Document sent to the the document to the HP Digital administrator. HP Digital Sender Service. Sender Service. Recipient(s): name. Number: fax number. # of pages: pages. Result: Failed. Close remote file failure. Code: code. 003/06 There is a problem sending Note the code and contact the Document sent to the the document to the HP Digital administrator. HP Digital Sender Service. Sender Service. Recipient(s): name. Number: fax number. # of pages: pages. Result: Failed. Get fax workarea failure. Code: code.

Environmental ranges 123

Supported capabilities
Operating capabilities Description
Multiple selections at control panel (combination of each individual e-mail address and each distribution list) Destinations for an e-mail message (combination of all individual e-mail addresses and all addresses in selected distribution lists) Destinations for a fax transmission Pending fax transmissions Characters in a telephone number

Maximum

128 1,024
Memory capabilities Description
Users Public e-mail addresses Public fax addresses Public e-mail distribution lists Public printers Private e-mail addresses for each user Private distribution lists for each user Maximum number of destinations in a distribution list Entries in the activity log for each user Entries in the activity log for the administrator Function keys that can be customized (5 function keys already customized) Destinations that can be configured for each customized function key

512 200,000 1,11 512

124 Appendix A - Specifications

German noise declaration

Geruschemission LpA <70 dB Am Arbeitsplatz normaler Betrieb nach EN 27779 Die Daten sind die Ergebnisse von Typprfungen.

French EMC regulation

NOTE: Rglementation Franaise - Dclaration d'installation et d'utilisation d'un produit ATI de Classe A. L'utilisateur d'un appareil de traitement de l'information (ATI) de Classe A suivant la norme de compatibilit lectroma- gntique NFEN 55022, doit tre dclar auprs de la prfecture du dpartement ou l'appareil est install et utilis ainsi qu'au Ministre des Telecommunications. Le formulaire de dclaration a utiliser est disponible auprs des services de la Prfecture.
German noise declaration 125
Declaration of Conformity
EC Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014

Manufacturers Name:

Hewlett-Packard Italiana S.p.A.
Manufacturers Address: Viale Europa, Stezzano (BG) ITALY Declares that the product Product Name: Model Numbers: Product Options: HP 9100C Digital Sender C1313A, C1314A, C1315A, C1316A All

Software license agreement 127
reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software. Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements. You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations. U.S. Government Restricted Rights. The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as commercial computer software as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a commercial item as defined in FAR 2.101(a) (Jun 1987), or as Restricted computer software as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved.
128 Appendix A - Specifications
Warranty and support information
Hewlett-Packard limited warranty statement
HP PRODUCT HP 9100C Digital Sender DURATION OF WARRANTY One year
HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement parts may be either new or like-new. HP warrants that HP software will not fail to execute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. The warranty period begins on the date of the delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery.

OCR (optical character recognition) settings 36 online help ABM 27 digital sender 26 Digital Sender Link 27 online support services 133 opening.pdf files 39 operating

Chapter - Index 140

color 42 documents not arriving 95 drivers 133 maximum number for convenience copying 124 printing the activity log 72 private address books description 50 e-mail addresses 37 maximum number of addresses 124 private distribution lists adding addresses 64 changing addresses 65 deleting 65 deleting addresses 64 Private Distribution Lists address book creating lists 63 managing 63 maximum destinations in a list 124 maximum number of lists 124 problems. See troubleshooting processor, Pentium 8 product features 7 profiles, user. See user profiles programs configuring target 84 sending to 46 setting automatic for target 85 properties, viewing 73 Public Distribution Lists address book description 50 maximum number of lists 124 using 63 Public Email address book description 50 maximum number of addresses 124 Public Fax address book adding destinations 66 changing destinations 67 deleting destinations 67 description 50 maximum number of addresses 124 using 40 Public Printers address book description 50 maximum number of printers 124
RAM (random access memory) requirements 8 random access memory (RAM) requirements 8 Reader. See Acrobat Reader reading.pdf files 39 receive inbox enabling 95 setting 95 receiving capabilities, setting 83 red light on control panel 88 refreshing view of ABM main window 74 registered users adding 13 adding e-mail addresses 56 adding profile 52 entering password 23 importing e-mail addresses 57 logging in 34 passwords 34 PC address 14 user profile 51 registering user profiles 10 renaming e-mail addresses 61 repair and replacement 129 repair assistance 131 replacement and repair 129 reports of fax transmissions not arriving 96 requirements, system 8 resolution document settings 36 optical 121 restoring address books 75 rollers, residue on lower 94
saving activity log 71 address books 74 ScanJet Utility, using with digital sender 8 scanners, coexistence with 8 scanning speed 121 scroll arrow keys 18 searches slow 101 too many matches 102 sending black and white documents 36 black and white photographs 36 changing settings 36 choosing target program 84 color documents 36 color photographs 36 guidelines 31 high-resolution color documents 36 next document 48 OCR documents 36 EN
quality settings changing 36 types 36 quick reference guide 26

141 Chapter - Index

options 36 preparing documents 30 setting automatic program launch 85 text documents 36 to a printer 42 to another program 46 to computer 44 to Digital Sender Link 25 to e-mail destinations 38 to fax destinations 40 to JetSend-enabled devices 47 when to use glass 31 servers e-mail unavailable 98 LDAP 58 LDAP unavailable 101 SMTP 108 service agreements 133 service and support language options 131 options worldwide 131 warranty information 130 settings automatic program launch 85 black and white documents 36 black and white photographs 36 changing 35 color documents 36 color photographs 36 default inbox 82 Digital Sender Link 81 high-resolution color 36 OCR documents 36 receive capabilities 83 target program 84 text scanning 36 showing taskbar icon 80 simplex. See single-sided/double-sided key Single-sided/double-sided key 18 size of paper, changing 35 slow sending problem 94 Smart Compression Imaging Technology 121 SMTP server 108 software components 9 compression 121 custom installation 9 did not install 110 installing 9 license agreement 127 running slowly 111 typical installation 9 uninstalling 11 utilities 133 warranty 129

Extended and optional configuration steps 47
Optional. The digital sender maintains a history (cache) of previous name resolutions. Using this cache improves response times, since the digital sender does not then have to repeat the query every time the same name needs to be resolved. If you wish to use the cache feature, click Advanced and then click the check box next to Enable WINS/DNS Name-to-IPAddress cache.
Security page. Used to configure the administrator profile and digital sender security preferences. If you did not enter the information at the control panel, type the administrator E-mail Address, Full Name, and Company Name. The e-mail address is used by the digital sender to notify the administrator when events that require attention have occurred. If you did not enter an administrator password at the control panel or want to change it, click Change password. Type the existing password (if there is one) in the Old field. Type the new password in the New field and then again in the Confirm new field. Click OK. Note that the administrator password is case-sensitive. A password change is not committed until you choose to exit the configuration pages and save the changes by clicking Finish (or OK if in expert mode). Select your preference for Notify me through e-mail when events that require my attention occur. This controls whether the administrator receives these notifications. (See Controlling notifications on page 85 for more information about notifications.) Select your preference for Administrator must always validate creation/changes of registered user profiles. This controls whether the administrator must validate new user profiles and changes to existing user profiles before they can take effect. Select your preference for Allow guest usage. This determines who can use the digital sender: registered users (those with a user profile), guest users, or both.
48 Chapter 2 - Installing and configuring
E-mail page. Used to enable and configure the ability to send Internet e-mail from the digital sender. You might have configured some of this information at the control panel already. Type the e-mail SMTP server address in the IP Address or Network Name box. If you enter a network name, make sure that you have enabled either DNS or WINS name resolution on the DNS/WINS page. Type the defaults for Default FROM, Default Full Name, and Default Message SUBJECT. The digital sender uses these defaults for the envelope information of e-mail messages. If you have configured the e-mail service at the control panel, a check mark already appears for Enable Internet E-mail. If there is no check mark, select the field. This makes the e-mail service available to users at the control panel. When disabled, the service becomes suspended but remains configured. Optional. To configure advanced features for the e-mail service, click Advanced and select your preferences for the following. SMTP servers sometimes have a Break apart messages larger maximum size for e-mail attachments. Use this field to break large documents into than multiple messages that fit the size limitations of your SMTP server. Attachment file type Message text language Select the file format you want for the e-mail attachments that are created by the digital sender. Users can provide a subject line at the control panel, but the digital sender provides a standard text message in the language specified here.

Extended and optional configuration steps 49
Fax page. Enables and configures the fax service. To use this service, the HP Digital Sender Service must already be installed on a Windows NT computer on your network. A LAN fax product must also be installed. In the IP Address or Network Name field, type the IP address or network name of the computer where the HP Digital Sender Service is installed. If you enter a network name, make sure that you have enabled either DNS or WINS name resolution on the DNS/WINS page. Select your fax product from the Product Name list. In the MailboxID field (if available), type the ID corresponding to the digital sender account configured in the LAN fax server administrative software. Select your preferences for Notifications. The digital service works with some fax products to provide notifications for fax transmissions. If supported by your fax product, select your preferences for how you want notifications distributed. You set the printer for fax transaction reports in the ABM (see Managing printers on page 111). Click the Enable Fax check box to enable the fax service. This makes the fax service available to users at the control panel. When disabled, the service becomes suspended but remains configured. Optional. To configure advanced features for the fax product you have selected, click Advanced and select your preferences for the following. Each product has its own default values; some can be changed and some cannot. Exchange File Format Resolution File format for sending data to the fax server. Sending resolution.
50 Chapter 2 - Installing and configuring
Max. Trans. Speed Maximum fax transmission speed. ECM Retry Interval Error Correction Mode (enabled or disabled). Maximum number of retries for each fax transmission. Number of minutes between retries.
Default Accounting Used to add an identifier to fax Code transmissions for billing purposes.
LDAP page. Used to configure the ability to query LDAP directory services for e-mail addresses and to import addresses from an LDAP directory into address books. In the LDAP Server IP Address or Network Name field, type the IP address or network name of the LDAP server. If you enter a network name, make sure that you have enabled either DNS or WINS name resolution on the DNS/WINS page. Required. The Search root field restricts searching to a specific area of the LDAP directory information tree. Directories are often represented in a hierarchical way using a tree. In this field, enter the basepoint (root) from which to start the search for e-mail addresses. This basepoint can be a country, an organization, or other type of group. Optional. Used to specify the account used by the digital sender to access the LDAP server directory when the server requests authentication. If not used, the digital sender logs in to the LDAP server using anonymous rights. Select the Authenticate transactions with the server check box when the digital sender must log in to the LDAP server. Type Account name. Type a Password and then type it again in the Confirm password field. Click the Enable Directory Services check box to enable the LDAP directory service. This selection makes the SEARCH key available to users at the control panel when entering the TO field of an e-mail message. When disabled, the service becomes suspended but remains configured. Optional. To configure advanced features for the LDAP directory service, click Advanced and select your preferences for the following. Port number Port at which the LDAP server is listening. The default is 389.

LDAP Account Name LDAP Password PC Quality
Account name used when the LDAP server requires an authenticated login. Up to 512 characters are allowed. Password associated with the LDAP Account Name. Default image quality used for documents sent to computers. Choices: B/W Document, Color Document, Color-B/W Photo. Used to enable the JetSend service. The setting is either on or off. IP address of the DNS server. Used for DNS (Domain Name System) symbolic name resolution if you identify servers and devices on your network by network name instead of by IP address. CLEAR sets the address to 00.00.00.00. If left blank or set to 00.00.00.00, the function is disabled. Notes: You can use the HP JetAdmin software to specify up to four more DNS servers for use in resolving DNS names. Configure this on the DNS/WINS page. On the DNS/WINS page, you can enable both DNS and WINS at the same time. When both are enabled, the digital sender attempts to resolve network names using WINS first, and then DNS.
JetSend DNS Server Address

DNS Domain

WINS Server Address
IP address of the WINS server. Used for WINS (Windows Internet Naming Service) symbolic name resolution if you identify servers and devices on your network by network name instead of by IP address. CLEAR sets the address to 00.00.00.00. If left blank or set to 00.00.00.00, the function is disabled. Note: You can use the HP JetAdmin software to specify a secondary WINS server. Configure this on the DNS/ WINS page.
Using the configuration menu at the control panel 83
If DNS name resolution is used, the IP address of the domain for the DNS server. Up to 256 characters are allowed. If left blank, the function is disabled.
5 Make sure the digital sender is idle (the green light under the button is off). At the control panel, press SHIFT+ALT+.
If an administrator password is required, the HP 9100C Login dialog box appears. Type the password and press OK. When the configuration menu appears, select the parameter you want. Make your changes. (See Configuration menu keys on page 78 for information on how to enter and change values for the different parameters.) When finished, return to the configuration menu and press SAVE.

An item loaded in the ADF keeps jamming.
If you are sending a document that is too large, it might jam in the ADF. The largest document you can place in the ADF is 215.9 by 355.6 mm (8.5 by 14 in). Use the glass on the digital sender to send the document. If you are sending a document that is too small, it might jam in the ADF. The smallest document you can place in the ADF is 148.5 by 210 mm (5.9 by 8.3 in). Use the glass on the digital sender to send the document. You might have selected a Quality setting that is making the document into a large file that is sending slowly (for example, Color-B/W Photo). To speed up the sending process, try choosing a different setting (for example, B/W Document).
A document sent to a computer did not arrive in the default inbox.
Make sure the destination computer is turned on. Make sure the HP Digital Sender Link is running. If it is not, start it by clicking Start, pointing to Programs, then HP 9100C, and then clicking HP Digital Sender Link. Make sure the Enable Receive setting in the HP Digital Sender Link is enabled. To check this, click the Receive inbox tab in the control panel applet and verify that the Enable receive check box is selected. Using the control panel applet of the HP Digital Sender Link, make sure a path to the receive inbox has been specified, that the path is correct, and that the HP Digital Sender Link has write access to that path Make sure the network access rights are correct. The job might have been lost because of a serious internal problem. All pending jobs are sometimes lost when this happens. Resend the document. If the destination is a Windows NT computer (the computer on which the HP Digital Sender Service is installed): Check that the HP Digital Sender Service is running and you have read/write access to the folder being used. Check the Windows NT event log for possible error messages.
Digital sender is sending items very slowly.
Troubleshooting the digital sender 135
An e-mail transmission you sent did not arrive at the destination e-mail address.
If you typed the e-mail address at the control panel, make sure you typed it correctly. The job might have been lost because of a serious internal problem. All pending jobs are sometimes lost when this happens. Resend the e-mail message. Make sure the e-mail server is running. Check the returned mail message (if one was received) for the reason the e-mail message was not delivered. If the message was too big to transmit, consider changing your configuration. For example, you can use the HP JetAdmin software (E-mail page Advanced option) to adjust the size of messages transmitted (thereby splitting up large messages into multiple smaller messages). Or, raise the maximum e-mail message size that your e-mail server accepts (see the documentation for that server). Make sure the HP JetDirect print server is communicating with the network. To do this, verify that the TCP/IP status parameter on the self-test page reads READY, and then try to reach the digital sender using a network command such as ping. Verify that digital sender e-mail configuration is correct by sending a test e-mail message to yourself (see E-mail service troubleshooting on page 157). You can check parameters in the configuration menu at the control panel or on the E-mail page of the HP JetAdmin software. Make sure the printer is online and working properly. Make sure that all cabling is securely connected. The job might have been lost because of a serious internal problem. All pending jobs are sometimes lost when this happens. Resend the document. Make sure the HP JetDirect print server is communicating with the network. To do this, verify that the TCP/IP status parameter on the self-test page reads READY, and then try to reach the digital sender using a network command such as ping. Make sure the printer address is correctly configured (see Managing printers on page 111).

Press OK to discard your changes; this takes you out of the configuration menu. Press CANCEL to return to the configuration menu, where you can use SAVE to save the changes before exiting. Press OK to clear the message and continue with the transmission. Send the same message again to all the recipients who were not included in the first transmission. Press OK to clear the message and continue with the transmission. Send the same fax again to all the recipients who were not included in the first transmission. Narrow the scope of your search, either by entering a more specific search string or by using different search criteria. Consider increasing the maximum number of results that can be returned using the HP JetAdmin software (LDAP page).
Wait until the number of pending faxes decreases and resend the fax. Press any key to clear the message. Check your pages and retry the job.
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Your profile is not enabled. Contact the administrator.
The administrator needs to validate new user profiles and any changes made to user profiles.
You do not have sufficient The account name used access rights. to authenticate searches with LDAP server has insufficient rights to access the information.
Unexpected pages in second pass. Job canceled.
You selected duplex mode and there are more pages in the second pass than in the first.
Too many pending faxes. The digital sender can Please, delete a fax hold up to 128 pending destination. fax transmissions.
Use the HP JetAdmin software or the configuration menu at the control panel to change the account name and password. Use the ABM to validate the user profile (see Validating a new or changed user profile on page 103).
Internal error message descriptions and actions Code Description Actions
NOTE Every internal error message has a code associated with it. Use the code to locate the description and action.

5,500003

Hardware problem.

5,500002

Scanner lamp problem.

5,500001

5,1xxxxx 5,2xxxxx 5,3xxxxx 5,4xxxxx
Internal software or hardware problem.
4,1 4,2 4,102 4,201 4,301 4,302 4,401 4,402 4,403
Failure sending a document, or an internal software or hardware problem.
2,3 2,4 2,5 2,6 2,9 2,10 2,11
Failure while executing a job.

2,1 2,2

System error while restarting, or an internal error in accessing memory.

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A generic error has occurred. Upgrade not started.
The command for upgrading could not be prepared.
Make sure you have write access to the folder containing the.ver file. Make sure the HP Digital Sender Link is running. If the problem persists, contact HP customer support.
HP JetAdmin software messages (continued) Message
Another user is already logged in as ADMINISTRATOR. Please ensure that no other ADMINISTRATOR is using HP JetAdmin or HP Address Book Manager on this device.
Two administrators cannot be logged in to the same digital sender and be using the HP JetAdmin software or the ABM at the same time.
Make sure no one else is logged in to the same digital sender as ADMINISTRATOR. Make sure you have not left a session of the HP JetAdmin software or the ABM running on a computer. Shut the digital sender down and restart. Try again later. Make sure all cabling is securely connected. Check that the digital sender is responding on the network using a network command such as ping. Another way to check that the digital sender is responding is with the HP JetAdmin software. In the main window, click Device, and then click Find to see if the HP JetAdmin software can discover the IP address. Turn the digital sender off and then back on. Then, in the HP JetAdmin software, try to find the digital sender again. In the HP JetAdmin software, verify that you can contact other network devices. If the problem persists, contact HP customer support. Make sure the digital sender is connected to the network and can be reached from the HP JetAdmin software. Using the configuration pages in the HP JetAdmin software, verify which settings were not saved. Then try again.
Troubleshooting network problems 161

Configuration error.

Some settings could not be saved.
Configuration channel is busy, cannot connect to device now.
The HP JetAdmin software is able to contact the digital sender, but all communication channels are momentarily busy.
HP JetAdmin software messages (continued) Message Description Actions
Install the HP JetAdmin Extension again using the digital sender setup program. If the problem persists, note the key name and contact HP customer support. Check that the digital sender is responding on the network using a network command such as ping. Another way to check that the digital sender is responding is with the HP JetAdmin software. In the main window, click Device, and then click Find to see if the HP JetAdmin software can discover the IP address. Make sure all cabling is securely connected. Restart the digital sender from the unit itself. Then use the HP JetAdmin software again to try to find the digital sender. If the problem persists, contact HP customer support. Make sure the.ver file has not been renamed or its contents modified. Make sure you have write access to the folder containing the.ver file. Make sure the HP Digital Sender Link is running and that it has write access to the directory containing the.ver file. If the problem persists, note the code and contact HP customer support.

See Using the activity log on page 113 for information on how to view, save, copy, clear, and print the activity log.
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Activity log messages Message
001/01 E-mail send report. Sender: name. Subject: subject. Status: Failed.
The e-mail transmission was unsuccessful. You might have entered an incorrect e-mail address.
Try the transmission again. Make sure all cabling is securely connected. In the ABM, make sure that Delivery Notification is enabled for the user profile. If the problem persists, contact HP customer support. No action required.
002/03 Document sent to a PC. PC: identification. Result: Image processing error.
An internal error occurred while the document was being processed.
002/02 Notification message only. The Document sent to a PC. PC: document was successfully identification. Result: success. delivered.
002/01 Document sent to a PC. PC: identification. Result: failed.
The digital sender could not deliver the document to the named computer.
001/03 E-mail send report. Sender: name. Subject: subject. Status: Image processing error.
The e-mail transmission was unsuccessful. An internal error occurred while the document was being processed.
001/02 E-mail send report. Sender: name. Subject: subject. Status: OK.
Notification message only. Your e-mail transmission was successful.
Try the transmission again. Turn the digital sender off and then back on. If the problem persists, contact HP customer support. Make sure the receiving computer is on. Make sure the HP Digital Sender Link is running and enabled on the receiving computer. Make sure the IP address or DNS name of the receiving computer is correctly typed. If the problem persists, contact HP customer support. No action required.
Try sending again. Turn the digital sender off and then back on. If the problem persists, contact HP customer support.
Activity log messages 171
Activity log messages (continued) Message Description Actions
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003/04 There is a problem sending Document sent to the the document to the HP Digital HP Digital Sender Service. Sender Service. Recipient(s): name. Number: fax number. # of pages: pages. Result: Failed. Write to remote file failure. Code: code.

HP Digital Sender Link messages Message
A file already exists with the same name.
The path specified in the Target Application or the Default Inbox field already exists. The ABM is already running. The program selected as the target program cannot be found.
Specify a different path. -OrUse Windows Explorer to delete the existing file. Use the copy of the ABM that is already running. Open the HP Digital Sender Link and click the Desktop tab. Enter the correct path to the target program in the Path to target application: field, or click. to browse the folders and find the correct path. Click Yes to close the program or click No to keep the program open. If you close the program, you can restart it by clicking Start, pointing to Programs, then 9100C, and clicking HP Digital Sender Link. Uninstall the ABM and then reinstall it.
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Error: verify Address Book Manager installation.
The ABM program cannot be found.
Closing this application may cause the loss of connection with the sender. Close anyway?
This message appears when you close the HP Digital Sender Link. It is only a reminder that documents cannot be scanned to your computer while the program is closed.
Cannot launch the target application.
Address Book Manager still active.
HP Digital Sender Link messages (continued) Message Description Actions
No action is needed for the first situation. You can begin sending to the computer. To work with the HP Digital Sender Link settings, open the control panel applet from the HP Digital Sender Link icon or the Windows Control Panel. For the second situation, check if the HP Digital Sender Service is running or close it by doubleclicking the Services icon in Windows Control Panel. Select HP Digital Sender Service (or HP Network Scanner Service) and click Stop. Then, try reopening the program. If you still receive the message, the program is already running, and no other action is needed. On the computer where your default inbox is located, check and change the rights back to their previous settings. Or, choose a new default inbox location. If the computers hard drive is full, free up space and resend the document.

upgrade canceled 163 upgrade failure 162 upgrading 120 upgrading problem 177 flashing light on control panel 128 formats, file 13 framing errors 117 French EMC regulation 26 FROM field in e-mail messages 82 front panel. See control panel full-duplex operation 169 function key destinations configuring 58 maximum number 25 function keys CANCEL 79 CLEAR 79 customizing 58 EXIT 79 maximum number 25 not appearing 63 OK 79 SAVE 79 TOOLS 79 used in the configuration menu 79
G4 compression 11 gamma correction 11 General page 47 German noise declaration 26 getting started guide, installing online 43 glass, cleaning 134 green light on control panel 128 guest users activity log 113 description 18 guide sheet, replacing 122 guides installing 43 online 21 paper 19
HP Address Book Manager. See Address Book Manager HP authorized dealers 204 HP Color LaserJet 4500 printer 14 HP Digital Sender Link. See Digital Sender Link HP Digital Sender Service. See Digital Sender Service HP FIRST fax support service 205 HP J3110A print server product number 201 HP J3111A print server product number 201 HP J3112A print server data-rate switch 36 product number 201 HP J3113A print server jumpers 168 product number 201 troubleshooting 168 HP JetAdmin Extension 43 HP JetAdmin software. See JetAdmin software HP JetAdmin Utilities 43 HP JetDirect PCL 5 printers 14 HP JetDirect print servers. See JetDirect print servers HP JetSend. See JetSend HP Network ScanJet 5 scanner, coexisting with 61 HP ScanJet Utility 61 HP Smart Compression Imaging Technology 11 HP Support Assistant compact disc 204 HP worldwide sales and service offices 206 HPBC (Hewlett-Packard Batch Configuration) files, importing 107 humidity operating 24 storage 24
ID, JetDirect 118 idle state 128 IEEE 802.5 support 201 image processing features 11 options 22 image quality default for documents sent to computers 83 default for e-mail messages 82 problems 134 ImportAB.log 107 importing CSV files 107 e-mail addresses 107 HPBC files 107 LDIF files 107 Imspapi.dll file 163 inbox enabling receive 135 setting receive 135
half-duplex operation 169 hardware cleaning 121 components 19 compression 22 repair assistance 202 troubleshooting 133 warranty 199 heating problem 133 Hewlett-Packard Batch Configuration (HPBC) files, importing 107 Hi-Res Color-B/W Photo sending quality 12 EN

Configuration replication does not replicate address books or user profiles. Use HP Enterprise Center to replicate this data. See HP Enterprise Center on page 29 for more information.

Enhanced network support

The HP Digital Sender 9100C supports the HP Jetdirect 610n print server (network interface card). This card is required for full use of the Web Access tool over a Token Ring network. The HP Jetdirect 610n also allows access to the digital senders embedded Web server without typing ":4242" after the IP address in your Web browsers address bar (see Preparing the digital sender to work with a Web server on page 12).
Using a Web server for user authentication
In the past, users could be authenticated when opening the Address Book Manager (ABM) from their computers or when sending at the digital sender itself. Now you can authenticate users trying to send from the digital sender using a Web server, with or without encryption. With encryption, this method of authentication is a secure method. A Web server controls access to one or more of its resource items, pages, programs, or other objects, which can be requested by a browser-like client on the computer or on the network. (In this case, the browser-like client is the digital sender.) The Web server can ask the browser-like requestor (digital sender) for user credentials, such as a user account name and corresponding password. Before returning the requested resource, the Web server can verify the user account name and password against a user account database, such as the NT domain user account database, on the local computer or the NT domain controller. After checking against the user account database, one of the following situations occurs: If the Web server authenticates the user, the digital sender must determine the user's e-mail address from its own user profile database or, if that is unsuccessful, from an LDAP server. If the digital sender finds an e-mail address that corresponds to the user name, it adds the user's e-mail address into the From: field and the user can continue using the digital sender. If the digital sender cannot find an e-mail address that corresponds to the user name, authentication is unsuccessful. This process provides greater assurance that someone trying to send an e-mail or fax cannot send it using another person's name.

Viewing the default subject
The Subject field now displays the default subject when a user first creates a new e-mail. Previously, if the user did not add a subject, the default subject was inserted as the mail was sent, so the user never saw the subject. After the Subject field has been entered, the addressing mode automatically appears.

Entering a message

Users can now enter a personalized message with the new text box feature. In addition to receiving a generated notification message, a user may also enter a personalized message that will accompany the attachments. This message appears in the recipients e-mail browser window, along with the attached files. A user may begin entering a message at any time while using the e-mail function. A user always has direct access to the text box feature via the new MESSAGE key on the control panel of the digital sender. It is the third function key below the control panel display.
Users have the ease of text editing as with many basic word processing programs. Users can edit a message using the backspace and arrow keys. A highlighted cursor appears throughout the text to show the position of insertion or deletion while typing. The CLEAR key allows a user to delete all typed text in the text box window without exiting the text box window. The CANCEL key allows the user to delete all text and cancel out of the text box window completely.

Choosing a file format

For additional flexibility, users can select the file format of the e-mail attachment at the control panel. As the administrator, you can enable or disable this feature from the HP JetAdmin software, the Web Access tool, or from the Configuration menu at the control panel. The two file formats that are available for sending e-mail are: TIFF 6.0 PDF
A user may also send documents using Adobe Portable Document Format (PDF). PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by any recipient who has Adobe Acrobat Reader 4.05. This version of Adobe Acrobat Reader is included on the CD-ROM containing the new HP Digital Sender 9100C software version 4.0. Note HP's Smart Compression Technology optimizes file sizes for sending PDF files without compromising quality or creating additional network traffic.

The Domino SMTP/MIME MTA add-in uses your Domino Domain to determine which SMTP messages are allowed in and converted to a Domino-formatted message. 10 In the Address Format list, select Fax for Domino. 11 Choose the file format. PDF is recommended. For more information about PDF, see Choosing a file format on page 16. 12 Optionally, type in the Default Billing Account field a valid e-mail address to be used as the default billing account.
13 Click Apply. 14 On the Fax Settings page, select the Enable Internet Fax radio button, and then click Apply. 15 Close the Web browser. The digital sender should be configured and should display both an EMAIL key and a FAX key on the control panel.
Sending a fax when using Lotus Fax for Domino
Users can address documents they are faxing from the digital sender two ways. In the To field, they should do one of the following: Type the fax number of the recipient. Type the name of the recipient, @, and the fax number. For example: Recipient@2085551111
If the Cover Page option is enabled in the Fax for Domino add-in and a user types the recipient name with the fax number (second bullet above), the name is placed on the cover page in the To field. To prevent a name from appearing in the To field, the user should type only the fax number. Or the administrator can disable the Cover Page option in the Fax for Domino add-in.
Preventing transmission of unnecessary fax pages
When the Cover Page option is enabled, the Fax for Domino add-in transmits an extra, unnecessary fax page containing only the MIME attachment icon with each fax sent. To prevent this extra fax page, ask the Domino administrator to turn off the Cover Page option or perform the steps below.
To prevent transmission of unnecessary fax pages
In the Notes Public Address Book, open the People database. Choose a specific person or the DefaultFaxUser record. Go to the Fax tab (form) and select Fax Cover Page Settings. In the Cover Page field, select Cover Page with Fax Body from the list, or type it in.

Sending to copy

The copy function supports duplex printing to PCL5-compatible printers. It also supports the HP LaserJet 8500 printer and PCL6 printers.

Sending duplex copies

The Copy function includes an additional supported printer type within the Address Book Manager printer configuration options. For example, if you have an HP LaserJet 5SI printer with the duplex option, select the new printer type to get duplex copying from the digital sender.

Additionally, the Backup and Restore utilities for the administrator have been moved to the Enterprise Center. (Users can still backup and restore their personal address books using the ABM on their computers.) For more information about using Backup and Restore as an administrator, see the Help for the Enterprise Center.
Using HP JetAdmin software updates
The administrator's setup program includes an updated version of the HP JetAdmin software. While the digital sender is still fully compatible with the previous version of the HP JetAdmin software, HP wants to provide you with the features available in the most current version.
Default e-mail attachment format
This new version of the HP JetAdmin software, along with the new HP JetAdmin software extensions for the digital sender, allows you to select the default e-mail attachment format. Change this option by selecting a digital sender and in the HP JetAdmin software, choosing Modify from the File menu. Then, click the E-mail tab.
Internet fax configuration
The Fax tab allows you to choose either Internet fax service or a LAN fax server as the method for delivering faxes sent from the digital sender. If you choose Internet fax service, another dialog box appears. This dialog box allows you to set the domain, default file format, and default billing account code.
SMTP gateway polling frequency
In the E-mail advanced settings dialog box, you can set the polling frequency. This feature helps the HP Digital Sender 9100C generate less network traffic while checking the e-mail server/SMTP gateway. Polling frequency ranges from 0 minutes to every 24 hours. You can completely disable the polling by setting the value to 0 minutes. If you do so, no indication appears on the control panel if the e-mail server is not running. Users must check the transaction log for e-mail status.
Addition of a new security level allows you as the administrator to decide whether or not users can change their user profiles. You can also completely disable users ability to create profiles.
Support for Microsoft Sharepoint Portal Server (MS SPPS)
Customized function keys have been extended to support MS SPPS integration. This allows additional attributes such as additional tag fields, definable drop-down lists, and additional screens to create a