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White Paper

September 1999

1189-1099A-WWEN

Prepared by Portables Software Marketing Compaq Computer Corporation
Operating System Support for Compaq Portable Products September 1999
Abstract: The purpose of this White Paper is to present operating system features supported on Compaq portable computers. Compaq supports Microsoft Windows NT 4.0, Windows 98, Windows 95, across all products and Windows 2000 Beta 3, Windows for Workgroups 3.1x, Windows 3.1x, DOS 6.2x, and IBM OS/2 Warp across selected platforms. In addition to features inherently supported in the operating system itself, Compaq also provides software to enhance the user experience and usability of the mobile PC. Features supported through Compaq software are described in this paper. This is the eighth edition of the document. This edition includes information about: Operating system support for the new Armada E700, M700, and M300, as well as newer models of the Armada 1500c, Armada 1750, Armada 7400 and Armada 7800 families. Support for Microsoft Windows 98 Second Edition and Windows 2000 Beta 3. Support for the Linux operating system on the Armada 7400 and 7800 families.

Contents

Highlights..3 Defining Support.3 Support Software..3 Compaq QuickRestore.3 Compaq Software CD..4 Compaq Support Software CD..4 System Enhancement Diskette.4 Preinstalled Operating Systems..4 Supported Operating Systems..5 Compaq Value-Added Features..6 Windows 95..8 Windows 98..10 Microsoft Windows NT Workstation 4.0..12 Windows 2000 Professional.14 Linux..17 DOS 6.2x & Windows 3.1x.19 Microsoft Windows NT 3.51..20 IBM OS/2 Warp 3.0 & 4.0.20 Frequently Asked Questions.21 List of Tables..22

Defining Support

Compaq supports all operating systems that are currently factory preinstalled on its portable computers. Today, the preinstalled operating systems are Windows 98, Windows 95 and Windows NT 4.0. Refer to Table 1 for information about the specific versions that are preinstalled. These operating systems support most hardware features. Note: In this White Paper, all references to Microsoft Windows NT 4.0 refer to Windows NT Workstation 4.0. Likewise, all references to Windows 2000 refer to Windows 2000 Professional. Microsoft Windows NT Server 4.0 and Windows 2000 Server are not supported on Compaq Armada portables. For legacy operating systems such as Windows 3.1x, Windows 95 Retail and OSR1, Windows NT 3.51 or IBM OS/2 Warp 3.0 & 4.0, Compaq provides support on selected product families; however, limitations in the operating system may prevent enabling of new hardware functionality included on newer hardware platforms.

Support Software

Compaq provides BIOS, drivers and applications to enable hardware features, extend functionality help manage your PC, or add functionality not provided by the native operating system. This Compaq software support is available to customers in a number of different ways including various support CD-ROM (CD) disks, individual SoftPaq diskettes and the Compaq Web site. See the white paper titled Alternative Software Delivery for Armada Portables for more information.

Compaq QuickRestore

The Compaq QuickRestore Kit is provided with models of the Armada 7400 and Armada 7800 announced in 1999 and Armada 1500c, Armada 1750, Armada E700, Armada M700, and Armada M300 families. The QuickRestore Kit consists of a System Recovery CD (SRCD) and an Application Recovery CD (ARCD). The SRCD allows customers to fully restore or refresh the original factory installed image. The ARCD allows customers to selectively refresh drivers, utilities, or applications included on the original factory installed image excluding the operating system. The Compaq QuickRestore CD is provided with models of the Armada 7400 and 7800 announced in 1998 and Armada 15001, 1700, 3500, 42002, 6500, and notebooks. The CD provides an easy to
On selected models only. On selected models only.
use and complete restore solution. The solution allows customers to perform a complete restore by reformatting the hard drive and restoring the image to its original pre-install state.

Compaq Software CD

The Compaq Software CD is made available for each portable product at the time of announcement beginning with products introduced in 1997. The Software CD contains all drivers, utilities and Compaq software for all supported operating systems including those that have been preinstalled. The Software CD does not include the operating system itself. Customers can purchase the Software CD by contacting Compaq Customer Service & Support. The Compaq Software CD is not available for products announced in 2Q98 or later. The Compaq QuickRestore CD includes all software included on the factory installed hard drive image as well as the operating system itself. Together these two aspects provide a more comprehensive recovery solution than was previously provided by the Compaq Software CD. The Armada 6500 ships with the Compaq Software CD. This CD provides additional software not included as part of the factory pre-install. Applications included on the CD are described in the White Paper titled Armada 6500 Software Overview, First Edition, September 1998.
Compaq Support Software CD
The Compaq Support Software CD set is another way for customers to get access to the latest drivers and software for their computer. This set of CDs is updated monthly with new files that are also made available on the Compaq Web site. This CD contains support files for Compaq commercial portables, desktop and workstation computers. It is the ideal tool for the corporate IS professional responsible for maintaining a number of different types of Compaq personal computers. The Software Support CD set can be purchased via an annual subscription or as a onetime purchase. Customers who do not need the additional convenience of having all drivers and other support software on single CD can download individual software drivers and utilities, called SoftPaqs, from the Compaq Web site at http://www.compaq.com/.
System Enhancement Diskette
On some platforms, Compaq provides the System Enhancements diskette. This utility is available as a SoftPaq on the Compaq Web site or on the Compaq Support Software CD. This utility features an automated installation and includes all operating system fixes from Microsoft, registry modifications, and INF changes included on the hard drive image pre-installed by Compaq. For customers who create their own hard drive image, it is important that this utility be installed.

Preinstalled Operating Systems
Compaq currently gives customers the choice of Microsoft Windows 95, Windows 98 or Windows NT 4.0 as the preinstalled operating system. All three operating systems are provided on select models in select regions. See Table 1 for details by product family.
Table 1. Pre-Installed Operating Systems
Windows 95 OSR 2.1 and Windows NT 4.0 SP2 Dual Installation NO NO NO NO DOS Windows 3.1x and Windows 95 OSR 1 Dual Installation NO NO NO NO
Armada Product Families Armada E700 Armada M700 Armada M300 Armada 7800 and 7400 Armada 7700 and 7300 Armada 6500 Armada 4200 Armada 4100 Armada 3500 Armada 1750 Armada 1700 Armada 1500c Armada 1500 LTE 5000
Windows NT 4.0 with SP4 YES YES YES NO
Windows NT 4.0 with SP33 NO NO NO YES
Windows 98 Second Edition4 YES YES NO NO
Windows 985 Retail NO NO YES NO
Windows 95 OSR 2.1 or 2.56 YES YES YES YES
Windows 95 OSR1 NO NO NO NO
NO NO NO NO NO NO NO NO NO NO
YES YES NO NO YES YES YES YES NO NO
NO YES NO NO YES YES YES YES NO NO
YES YES YES YES8 YES YES YES YES YES NO
NO NO NO YES9 NO NO NO NO NO NO
YES7 NO NO NO NO NO NO NO YES10 NO
NO NO NO NO NO NO NO NO NO YES
Supported Operating Systems
In addition to supporting preinstalled operating systems, Compaq offers support for legacy operating systems that are not preinstalled. Table 2 summarizes support offered for each operating system by product family.
Windows NT 4 Service Pack 3 is available on selected models in selected regions. Windows 98 Second Edition is recommended to fully utilize Advanced Configuration and Power Management (ACPI). 5 Windows 98 is available on selected models in selected regions. 6 Compaq preinstalls Windows 95 OSR 2.5 on the Armada 7400 and 7800. Compaq preinstalls Windows 95 OSR 2.1 plus IE4.01 on all other platforms. The latest 0FEs from Microsoft are always included as part of the preinstall. 7 Compaq discontinued dual installations on the Armada 7710MT, 7730MT, 7750MT, 7330MT and 7350MT beginning in 3Q97. 8 Windows 95 OSR 2.1 was installed on the Armada 4150, 4150T, and 4160T. 9 Windows 95 OSR1 was preinstalled on the Armada 4100, 4110, 4115, 4110D, 4120, 4125D, 4120T, 4125T, 4130T, 4136T, 4135T, 4131T only. 10 Compaq discontinued dual installations on the Armada 1530DM, 1550DMT and 1580DMT beginning in 3Q97.
Table 2. Supported Operating Systems
Armada Product Families Armada E700 Armada M700 Armada M300 Armada 7800 and 7400 Armada 7700 and 7300 Armada 6500 Armada 4200 Armada 4100 Armada 3500 Armada 1750 Armada 1700 Armada 1500c Armada 1500 LTE 5000 Windows 2000 Beta 3 YES YES YES YES Windows NT 4.0 with SP5 YES YES YES YES Windows NT 4.0 with SP4 YES YES YES YES Windows NT 4.0 with SP3 NO NO NO YES Windows 98 Second Edition YES YES YES YES Windows 95 OSR 2.1 or OSR 2.511 YES YES YES YES Windows NT 3.51 Windows 95 OSR 1 NO NO NO YES NO NO NO NO DOS/ Windows 3.1x NO NO NO YES OS/2 Warp 3.0 & 4.0 NO NO NO NO

Windows 98 Retail YES YES YES YES
YES NO YES NO YES YES YES YES NO NO
YES NO YES YES YES YES YES YES NO NO
YES YES YES YES YES YES YES YES YES YES
YES YES YES YES12 YES YES YES YES YES NO
YES NO YES YES13 YES YES YES YES YES YES
YES NO YES YES YES YES YES YES YES YES
YES NO NO YES NO NO NO NO NO YES
NO NO YES NO NO NO NO YES YES
The following sections list major Compaq software enhancements for each supported operating system. Customers should refer to the Compaq Web site or Compaq Support Software CD for the latest revisions and information regarding these software components.
Compaq Value-Added Features
Table 3 summarizes major software functionality and hardware supported on Compaq portable computers for each operating system. Some of this support is provided through Compaq device drivers and utilities, while other support is inherent to the operating system. Refer to the legend at the end of the table for a description of the entries. The list is not intended to be exhaustive; only a high level review of functional areas found to be of most interest to Compaq portable customers are noted.
Windows 95 OSR 2.5 is supported on the Armada 7400 and 7800. Windows 95 OSR 2.1 is supported on all other platforms. Extended feature support for Windows 95 OSR2 on the Armada 4150, 4150T and 4160T 13 Standard Windows 95 OSR1 feature support is offered for the Armada 4150, 4150T and 4160T. Extended feature support for Windows 95 OSR1 is offered on all other Armada 4100 models.
Table 3. Compaq Value-Added Features 14
Windows 2000 Beta 3 Audio Drivers Video Drivers Power Management Standby Hibernation Power conservation timers17 ACPI Support18 APM Support Programmable Keys PC Card 16 Support PC Card CardBus (32-bit) Support Plug-and-Play Support for PC Cards Compaq Ethernet Network Drivers Compaq Intelligent Manageability Hot Docking24 MultiBay Hot Swapping Support26 OS OS OS CVA/OS CVA/OS NA21 OS OS CVA CVA CVA/OS CVA/OS CVA/OS CVA OS OS CVA CVA CVA NA CVA/OS CVA CVA/OS CVA CVA CVA CVA NA OS CVA OS OS CVA CVA CVA NA NA CVA OS NA CVA CVA CVA NA OS19 CVA CVA CVA22 CVA CVA CVA NA NA20 CVA OS NA OS15 OS16 Windows 98 CVA CVA Windows NT 4.0 CVA CVA Windows 95 CVA CVA Windows NT 3.51 CVA CVA DOS & Windows 3.1x CVA CVA OS/2 Warp 3.0 & 4.0 CVA CVA

Some features are not supported on all platforms where limitations in the hardware prevent a feature from being enabled. Audio drivers with Compaq value added features will be available for selected Armada models to support commercial versions of Windows 2000. 16 Video drivers with Compaq value added features will be available for selected Armada models to support commercial versions of Windows 2000. 17 Includes all activity-based timers that power down used components after a user-defined period of inactivity. 18 ACPI requires support in the hardware, in the BIOS, and in the operating system. Most Armada models have hardware and BIOS support. See Table 6 for a list of Armada families that support ACPI. Windows 2000 and Windows 98 Second Edition offer ACPI support in the operating system. 19 Microsoft Windows 3.1x does support APM version 1.1. 20 Customers interested in power management support under IBM OS/2 Warp should contact IBM directly for more information. 21 CVA support for programmable keys will be available to support commercial versions of Windows 2000. 22 Armada 1500 and Armada 7000 families only. 23 For Plug-and-Play support, some limitations exist with some PC Cards and are dependent on the PC Card drivers. Contact your PC Card vendor for more information about Plug-and-Play support under Windows NT 4.0. 24 Hot docking refers to hot or warm docking and undocking in ArmadaStation docking stations. 25 Windows 2000 supports Hot Docking on ACPI systems only.
Windows 2000 Beta 3 Infrared Support 1.15 Mbps Transfer 4 Mbps Transfer Compaq Software MPEG Support Communications Data Support Facsimile Support Battery Calibration34 DVD Movie Playback35 OS OS CVA NA36 OS OS OS

Windows 98

Windows NT 4.0

Windows 95

Windows NT 3.51

DOS & Windows 3.1x

OS/2 Warp 3.0 & 4.0

OS CVA OS

NA NA CVA

OS CVA CVA/OS

NA NA NA

CVA NA NA

OS CVA30 CVA CVA

OS CVA31 CVA NA37

OS OS CVA CVA

OS NA NA NA

OS NA32 NA NA

OS NA33 NA NA

Legend: CVA = Compaq value-added software or firmware enhancements. OS = functionality provided by the native operating system. CVA/OS = functionality supported by the operating system but enhanced through Compaq value-added software or firmware. NA = functionality not available on Compaq portable platforms.

Windows 98 Feature Considerations
In addition to providing enhanced performance and a more stable 32-bit operating environment, Windows 98 provides many new features and support for new hardware technologies over its predecessor, Windows 95. Refer to Table 5 for more information on what is new in Windows 98. See http://www.microsoft.com/windows98 for additional information about Windows 98 and Windows 98 Second Edition.
Table 5. New Feature & Hardware Support under Windows 98
Feature Windows Update Description Includes the Update Manager. This feature keeps userssystems up-to-date by providing easy access to the latest drivers and operating system files on an on-going basis. Includes Multilink Channel Aggregation enabling users to combine all available dial-up lines for higher transfer speeds. Supports Dial-up scripting, which can automate the process of connecting to bulletin boards and online services. User interface enhancements simplify setting up and using dial-up connections. Networking support tool for remote users to access their corporate network via a secure connection. Utilizes the Point-to-Point Tunneling Protocol (PPTP).
Dial-Up Networking Improvements
Client Support for Virtual Private Networking (VPN) Universal Serial Bus (USB)
Allows up to 127 devices off a single port. Supports Plug-and-Play of these devices. USB also offers greater speed over traditional serial buses (up to 12 Mbs). The connector provides power across the bus. Decreases setup time while increasing setup reliability. The setup interface shows the user how far along in the setup process they are. The shutdown time has been dramatically reduced from Windows 95 to Windows 98.

Setup Enhancements

Faster Shutdown
Feature FAT32 Conversion Utility Power Management
Description A graphical utility which can quickly and safely convert a hard drive from the FAT16 to FAT32.
Windows 98 is the first Microsoft operating system to feature ACPI (Advanced Configuration and Power Interface). ACPI is an open industry specification that is an integral part of the Microsoft OnNow initiative.38 A new, unified driver model for Windows 95 and Windows NT that will enable new devices to have a single driver for both operating systems. It allows Windows 98 to maintain full legacy device driver support while adding support for new WDM drivers. Allows users to schedule regular maintenance for their systems. The Windows Maintenance Wizard includes: Disk Defragmenter; ScanDisk; and Disk Cleanup. Detects file version conflicts with installed programs and will install the Windows version of the driver.

Table 7. Compaq Value Added Features under Windows NT 4.0
Feature Category Power Management Description System tray accessible battery status Power off at shutdown
Standby and hibernation support Power conservation timers FAT16 hibernation support under both FAT16 and NTFS Control Panel extension Supported PC Cards
Support for 32-bit CardBus PC Cards
This feature is not available on the LTE 5000 or Armada 4100 products using Windows NT 4.0 Service Pack 4.

Feature Category

Description Support for Modem and ATA Storage PC Cards Support for FFS Flash and FTL Flash PC Cards Support for LAN and SCSI PC Cards Support for Multifunction PC Cards

PC Card Support

APM 1.2 Compliant Standby and hibernation with PC Cards Socket Power Management Configuration on card insertion Automatic setup application launch on card insertion System Tray accessible PC Card slot naming Hot swapping of Modem and ATA Storage PC Cards Hot swapping of SRAM and Flash PC Cards Hot insertion of LAN, SCSI and Combo PC Cards Hot removal of LAN, SCSI and Combo PC Cards

Additional Features

Data/Fax Software Hot swapping of MultiBay devices Programmable keys IDE Bus Master support
Windows 2000 Professional
As a long-time premier Microsoft Windows NT provider, Compaq continues to lead the way with its commitment to Windows 2000 - from development through testing, to delivery and support. To demonstrate that commitment, Compaq is investing resources in Microsoft proof-of-concept laboratories to engineer and test Windows 2000 and will be among the first companies to deploy Windows 2000 across the enterprise. With this combined research and first-hand experience, Compaq continues to offer the best choice of highly optimized and integrated solutions that increase reliability, improve manageability, and result in a lower total cost of ownership. Microsoft initiated the Deployment Program for Windows 2000 to create awareness and gain practical feedback from customers on the deployment of Windows 2000 before actual release. Customers who are participants in the Deployment Program have committed to be early adopters of Windows 2000. They are actively evaluating and testing all early releases of the product in their environment. The Deployment Program will help insure that the final release of Windows 2000 is robust and ready to deploy in corporate environments. Compaq has been Microsoft's chosen premier platform partner in the development and deployment of Windows 2000. Compaq provided equipment from portables to servers in the test labs on the Microsoft campus and to the early participants in the Deployment Program. This
This feature is not available on the LTE 5000 or Armada 4100 products using Windows NT 4.0 Service Pack 4. LAN and SCSI PC Cards that have Award CardWare-aware drivers offer hot swapping capabilities. Cards known to offer this support include: Adaptec 1480 SCSI CardBus, TDK Network Flyer 100 CardBus, Madge Token Ring CardBus, Madge TR MK2 (non-CardBus) 47 Limited to hot swapping of CD-ROM, DVD, floppy drives, and batteries in the Compaq MultiBay.

Refer to http://www.redhat.com/support/docs/hardware.html for additional information
Table 11. Feature & Hardware Considerations under Linux
Feature Premier OS Functions Description Multitasking: several programs running at the same time. Multi-user: several users on the same machine at the same time. Multi-platform: runs on many different CPUs, not just Intel. Multiprocessor: Symmetric Multi-Processing (SMP) support is available on the Intel and SPARC platforms. Multithreading: Linux has native kernel support for multiple independent threads of control within a single process memory space. Multiple virtual consoles: several independent login sessions through the console. Free OS Legacy File Support Source code for the kernel, drivers, development tools and user programs is available and can be freely distributed54. Supports several common file systems including Minix, Xenix, and all the common system V file systems as well as an advanced file system of its own, which supports large volumes (up to 4 TB) and long file names (up to 255 characters). Transparent access to MS-DOS partitions (or OS/2 FAT partitions). Special file system called UMSDOS which allows Linux to be installed on a DOS file system CD-ROM file system which reads all standard CD-ROM formats. Support for networking TCP/IP networking, including FTP, telnet, NFS, etc. Netware client and server. Many networking protocols: the base protocols available in the latest development kernels include TCP, IPv4, IPv6, AX.25, X.25, IPX, DDP (Appletalk), Netrom, and others. Stable network protocols included in the stable kernels currently include TCP, IPv4, IPX, DDP, and AX.25. The following features important to portable customers are not currently available under Linux: Feature Premier Mobile Support Description Hot-swapping of optional storage components (such as Hard Disk Drives, Floppy Disk Drives, CD-ROM, DVD, LS120 or ZIP drives). Hot-docking into Armada Station docking stations. Compaq Unique Features Movie Playback USB Enhanced audio features. Use of Compaq programmable keys. Multi-media support of MPEG-2 Hollywood Encrypted video content designed for Digital VideoDisks (DVD-ROM) drives. USB support is experimental only.
Linux Advantages/Disadvantages
The following matrix represents the results of a small, qualitative study conducted in December 1998 by Compaq Computer Corporation Enterprise Computing Group. The study group s consisted of participants from corporations, ISPs, research institutes and academic institutions.
Additional distributor value-added drivers or enhancements are generally provided at additional cost.

Advantages

Disadvantages
Free Open Source OS Availability of free or inexpensive productivity applications Runs on most industry standard computers Minimal hardware requirements More stable than Windows operating systems Y2K compliant

Difficult to install and setup Linux code updates get released to public while being developed even if they are not considered production quality Lack of a single dedicated technical support infrastructure Limited availability of commercial applications (although the list is slowly growing) Numerous commercial distributions (versions) Lack of advanced mobile computing features
Compaq has released a white paper Installation of Linux on Compaq Armada 7400 and 7800 Portables designed to help customers self install Linux on Compaq Armada 7400 and 7800 portable families. The paper tells customers what hardware features work and do not work, and where to obtain and how to install hardware-enabling drivers.
DOS 6.2x & Windows 3.1x
Although Microsoft does not plan to continue development for DOS or Windows 3.1x, both operating systems still account for a small share of the installed user base. Some corporate customers have opted to stay with Windows 3.1x until they are ready to deploy Windows 98 or Windows 2000. For this reason Compaq will continue to provide support for DOS 6.2x and Windows 3.1x on the LTE 5000 and older Armada product families. Refer to Table 2 for information on supported operating systems by portable family. Support for DOS 6.2x and Windows 3.1x means that the operating systems install correctly and enable all hardware supported by Microsoft within the native operating system. In addition to functionality inherently supported by the base operating system, software enhancements are provided to extend functionality or enhance the overall user experience. However, Compaq does not support new hardware features and functionality that is not supported by the operating system. Examples of unsupported hardware features under DOS/Windows 3.1x include 32-bit CardBus PC Cards and high-speed infrared (i.e. transfer speeds up to 4Mbps). Customers who encounter difficulties that are not directly related to a Compaq-provided driver or utility should contact Microsoft directly. Compaq software enhancements are available as individual SoftPaqs and can be obtained by contacting Compaq Customer Service & Support or on the Compaq Web site at http://www.compaq.com. For additional convenience Compaq software enhancements are also available on CD. See the section titled Support Software for more information. Note: Standard feature support for Microsoft DOS 6.2x and Windows 3.1x will continue to be provided for several products announced in 1998 and early 1Q99. Support statements for Windows 3.1 on the Armada 1700, 7400 and 7800 are detailed in the White Paper titled Windows 3.1 Support on Compaq Armada and LTE 5000 Portables. Refer to this white paper for more information on the level of testing conducted and availability of support software for these platforms. Compaq does not preinstall DOS or Windows 3.1x on any currently shipping Armada platform.

Microsoft Windows NT 3.51
Although no longer sold by Microsoft, Compaq continues to support Windows NT 3.51 on the LTE 5000, Armada 1500, Armada 4100 and Armada 7700 and 7300 families. Windows NT 3.51 installs correctly and fully enables all hardware supported by Microsoft under the native operating system. Given that hardware technology has advanced since Windows NT 3.51 was first released, some features of the hardware will not be available. Examples of unsupported hardware features include 32-bit CardBus PC Cards, Plug-and-Play device support and Infrared support. Windows NT 3.51 software enhancements from Compaq are not preinstalled on any portable but are available as individual SoftPaqs and can be obtained by contacting Compaq Customer Service & Support or on the Compaq Web site at http://www.compaq.com. For additional convenience Compaq software enhancements are also available on CD. See the section titled Support Software for more information. Compaq will continue to offer support for Windows NT 3.51 support on product families where support is currently offered. This support will continue to be provided on new products within these families announced prior to 1Q98. Compaq does not preinstall Windows NT 3.51 on any currently shipping Armada platform.
IBM OS/2 Warp 3.0 & 4.0
Although OS/2 accounts for a small percentage of installed operating systems worldwide, it continues to maintain a significant presence within the financial services and insurance sector and in Europe in particular. Large banks and other financial services firms are using OS/2 for business-critical applications. In order to satisfy this important market segment, Compaq provides support for OS/2 Warp 3.0 & 4.0 on select portable platforms. Note: Compaq does not support OS/2 Warp on the Armada 1500 family given that the performance and mobility characteristics of this platform are not ideally suited to an OS/2 environment. Support for OS/2 Warp is provided for the LTE 5000, Armada 4100, 7300, and 7700 families. Compaq supports basic audio, video and networking functionality. In addition, Compaq provides software to enable Programmable Keys and power management functionality such as standby and hibernation. Customers who encounter difficulties that are not directly related to a Compaq provided driver or utility should contact IBM directly. OS/2 Warp software enhancements from Compaq are not preinstalled on any portable platform. Software enhancements are available as individual SoftPaqs and can be obtained by contacting Compaq Customer Service & Support or on the Compaq Web site at http://www.compaq.com. For additional convenience Compaq software enhancements are also available on CD. See the section titled Support Software for more information. Note: Compaq does not support all features of OS/2 on all portable products. These features are listed in Table 3 as not being provided by Compaq. Customers who require these features under OS/2 Warp should contact IBM for more information.

Frequently Asked Questions
What is the difference between ACPI and APM?
Windows 98 and Windows 2000 support the Advanced Configuration and Power Interface (ACPI) specification. Advanced Power Management (APM) utilized the BIOS for power management. ACPI places the power management functionality inside of the operating system architecture. When using ACPI-aware software application and hardware devices, ACPI is expected to provide more efficient power management over APM. ACPI is also a key element of the Microsoft OnNow initiative, which promises to make computers more responsive. ACPI may provide more efficient power management, faster program startup and shutdown times, and quicker computer boot and shutdown to name just a few features of ACPI technology. ACPI requires support in the hardware, the BIOS, and the operating system. Windows 98 and Windows 2000 are the first operating systems to implement ACPI. Compaq recommends that Windows 98 customers who wish to use ACPI on Compaq Armada products upgrade to Windows 98 Second Edition or later. Most Armada platforms have ACPI hardware support and BIOS support, although in some cases, a BIOS upgrade may be required to enable BIOS support. With Windows 98 Second Edition, ACPI will automatically be enabled on ACPI-capable platforms with a BIOS dated after 12/31/99. ACPI can easily be enabled on platforms with an earlier BIOS, provided the BIOS contains ACPI support. With Windows 2000, ACPI will be automatically enabled (on ACPI-enabled platforms) when Windows 2000 is installed.
Is Windows 98 a major upgrade to Windows 95?
Windows 98 is an evolutionary enhancement to Windows 95 that includes some new feature and support for new hardware technologies. Windows 98 features an integrated operating system and browser, faster launch and shutdown times, expanded driver support and update, updated system tools for corporate support, and troubleshooting wizards. With these enhancements, Windows 98 works better and plays better according to Microsoft. This upgrade is designed to provide the best Internet experience, deliver higher quality computing, make computing more entertaining, and unlock the power of the PC and its accessories.

Compaq does not support any version of UNIX on its portable computers. Customers who wish to use UNIX on a Compaq portable should contact the operating system vendor directly for support.
Does Compaq support Linux on any portable platforms?
Compaq does support Linux on Armada 7400 and 7400 product families. Customers who wish to use Linux on a Compaq portable should refer to the white paper titled Linux Support on Compaq Armada 7400 and 7800.

List of Tables

Table 1. Pre-Installed Operating Systems Table 2. Supported Operating Systems Table 3. Compaq Value-Added Features Table 4. New Feature & Hardware Support Under Windows 95 OSR2 Table 5. New Feature & Hardware Support under Windows 98 Table 6. Key Windows 98 Feature Support by Compaq Portable Family Table 7. Compaq Value Added Features under Windows NT 4.0 Table 8. Microsoft Windows 2000 Ready PC Requirements for Portable PCs s Table 9. New Native Feature Support under Windows 2000 Table 10 Minimum Hardware Requirements for Red Hat Linux 5.2 Table 11. Feature & Hardware Considerations under Linux 18

WHITE PAPER

. Prepared By. Portable Software. DriveLock is a security feature that offers customers advanced protection against. Product Marketing. unauthorized access to valuable data on their internal notebook hard drives. The feature. has been designed to meet expressed needs from customers who cannot afford to have. Compaq Computer. their sensitive hard drive data fall into the wrong hands. Corporation. The purpose of this document is to explain the Compaq DriveLock security. implementation. Particular focus will be given to the severe consequences that can arise. from misuse. The document will also suggest strategies that corporate MIS managers can CONTENTS. implement to make the most use of DriveLock and minimize the likelihood of adverse. ATA-3. consequences. Specification. Background.. 3. The document has been written for internal Compaq personnel with a need to understand. DriveLock and how to communicate its features, benefits and limitations to customers. Compaq DriveLock. Implementation.. 4. For a concise overview of essential messages that need to be communicated to customers,. refer to the section titled Key Customer Messages. F10 Setup Passwords.4. DriveLock Setup..4. This update includes information on new platforms to feature DriveLock and minor Password Prompts..4. Standby & Hibernation.5. inconsistencies with which password was being prompted for have been corrected. Important. Considerations. 6. This document is intended for internal and external audiences with the target audience. Service & Support. 7. being primarily marketing and field personnel engaged in communicating information. about DriveLock on Armada notebooks. User Interface. Messages. 7. Additional Tables. 8. Frequently Asked. Questions.. 8. PowerPoint Slide. PresentationError! Bookmark not defined. List of Tables. 10.

October 1998 0126-0499-A

DriveLock Hard Drive Protection on Armada Portables
WHITE PAPER (cont.) NOTICE
The information in this publication is subject to change without notice.
THE COMPETITIVE INFORMATION CONTAINED IN THIS PUBLICATION IS BASED ON DATA AVAILABLE FROM PUBLIC SOURCES AT THE TIME OF PUBLICATION. COMPAQ COMPUTER CORPORATION SHALL NOT BE RESPONSIBLE FOR ANY INACCURACIES, ERRORS, OR OMISSIONS IN INFORMATION CONTAINED HEREIN, INCLUDING, BUT NOT LIMITED TO, INFORMATION OBTAINED FROM THIRD PARTY SOURCES, SUCH AS PUBLICATIONS OF OTHER COMPANIES, THE PRESS, OR COMPETITIVE DATA ORGANIZATIONS. THIS PUBLICATION IS MADE AVAILABLE ON AN AS IS BASIS AND COMPAQ SPECIFICALLY DISCLAIMS ALL ASSOCIATED WARRANTIES, WHETHER EXPRESS OR IMPLIED. IN NO EVENT WILL COMPAQ BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE USE OF OR RELIANCE ON THE MATERIAL CONTAINED IN THIS PUBLICATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. COMPAQ RESERVES THE RIGHT TO MAKE IMPROVEMENTS OR CHANGES TO THIS PUBLICATION AND THE PRODUCTS AND SERVICES HEREIN DESCRIBED AT ANY TIME, WITHOUT NOTICE OR OBLIGATION.
This publication does not constitute an endorsement of the product or products that were tested. The configuration or configurations tested or described may or may not be the only available solution. This test is not a determination of product quality or correctness, nor does it ensure compliance with any federal, state or local requirements. Compaq does not warrant products other than its own and then, only as strictly stated in Compaq product warranties. Compaq, LTE, Deskpro, Presario, ProLiant, and ProSignia are trademarks registered in the United States Patent and Trademark Office. Armada, LTE 5000, MultiBay, and Netelligent are trademarks of Compaq Computer Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Microsoft, Windows NT are trademarks and/or registered trademarks of Microsoft Corporation. 1998 Compaq Computer Corporation.
First Edition (October 1997) Second Edition (February 1998) Third Edition (July 1998) Fourth Edition (October 1998) Document Number 0126-0499-A

WHITE PAPER (cont.)

S U P P O R T E D P L AT F O R M S
DriveLock is now supported on the Armada 7800, 7400, 3500, and 1700. Most future Armada notebooks will continue to feature DriveLock. As new portables are announced, this White Paper will be updated to include new platforms that feature DriveLock.

AT A- 3 S P E C I F I C A T I O N B A C K G R O U N D
DriveLock is based on the industry standard ATA-3 specification. The standard uses a dual password structure featuring a master and user password. The master password has been designed to give the MIS manager supervisory control over DriveLock features. It allows for unlocking of protected hard drives as well as the ability to change the user password. The user password, as the name suggests, has been designed to give the user access to protected hard drives as well as the ability to change the user password. ATA-3 also defines two security modes, high and max. Under high mode, the master password can be used to unlock a protected hard drive and reset the user password. By contrast, in max mode the master password can only be used to reformat the hard drive and reset security options for the newly formatted drive. In the max mode, the master password cannot be used to change the user password without first reformatting the hard drive. This protects against unauthorized access to hard drive by the owner of the master password. In both security modes, if both passwords are lost, the hard drive is rendered permanently unusable. Compaq DriveLock is fully compatible with the ATA-3 specification, with the user model based on the high security mode. The decision to only implement the high mode was made to eliminate risk of data loss in the event only the user password is lost. The following table compares the key ATA-3 security specifications with the Compaq DriveLock implementation.

ATA-3 SPECIFICATION

ATA-3 Specification Defines a user password Defines a master password Defines a high security mode Defines a max security mode Under the high security model, the master password unlocks a protected hard drive Under the max security model, the master password is only able to reformat a protected hard drive Compaq Implementation
Table 1 - ATA-3 Hard Drive Security versus DriveLock
C O M P AQ D R I V E L O C K I M P L E M E N T A T I O N

F10 Setup Passwords

DriveLock has been implemented as an extension to the F10 setup utility. Access to the F10 setup utility can be controlled by enabling an admin password1. If enabled, this password is required to make any modifications to the F10 settings including DriveLock. From a DriveLock perspective, the admin password is a key tool the MIS manager can use to maintain control over whether or not users are allowed to use the DriveLock feature. Given that a hard drive can be rendered permanently unusable, MIS managers may elect to restrict access to the feature to only those users who absolutely require it.

DriveLock Setup

DriveLock will appear as one of the options available to the user in the F10 setup utility and presented as one of several tabs in the interface. Selecting the DriveLock tab will first bring up a warning screen to bring attention to the key considerations when choosing to enable DriveLock. Proceeding from this screen the user is presented with a second dialogue box displaying various fields that define how DriveLock is setup. First time setup requires that the user press the Set Button in the DriveLock interface. Doing so then prompts the user for a user password. Once the user password has been set DriveLock will display a prompt to set the master password. It is important to keep in mind that first time setup is typically performed by an MIS administrator. The person responsible for maintaining the master password will not be the end user in most cases. Choosing a master password is the final step in protecting a hard drive and just before completing the step, a final warning message is displayed that requires the user to confirm that enabling DriveLock is something the user actually wants. Changing passwords is accomplished through the same DriveLock tab in the F10 setup utility. Changing the master password requires the old master password to be entered first and therefore can only be changed by its owner. The user password can be changed only if the previous user password is known. In the event the user password is lost, under high security, the master password can be used to disable DriveLock protection and, therefore, erase the old user password. Once this is done, DriveLock can be re-enabled which will prompt for a new master and new user password for the hard drive.

Password Prompts

There are five distinct passwords that are involved in the DriveLock implementation. Each of these passwords and the role they play has been summarized in Table 2. The remainder of this section will focus on the password prompt logic.
The admin password is sometimes referred to as the setup password. This document consistently refers to the admin password as the password required to enter into F10 Setup at power-on.
DRIVELOCK RELATED PASSWORDS
What is the password and how does it factor into DriveLock implementation? Power-on Password The power-on password controls access to the notebook computer itself. The user is prompted for this password when the unit is powered on. It can be set independent from DriveLock. The administrator password controls access to the F10 setup utility. If this password is enabled end users are restricted from modifying DriveLock unless the owner of the admin password has enabled the feature. The QuickLock password is the same as the power-on password. The QuickLock feature has been designed to prevent an unauthorized user from resuming the notebook from Standby. Through the F10 setup utility, users must enable the QuickLock on Standby Resume feature. On resume, the user will be prompted for the QuickLock password. The MIS administrator typically owns the master password for each protected hard drive. The master password can be used to unlock a protected hard drive, reset the user password and remove DriveLock protection from a hard drive This second layer of password protection allows the MIS administrator to create and manage a consistent corporate policy for DriveLock usage. The end user is typically the owner of the user password. The user is prompted to set the user password when a hard drive is first protected. The password is then used to unlock the protected hard drive at power-on. Each protected hard drive has its own user password.
F10 Administrator Password

QuickLock Password

DriveLock Master Password

DriveLock User Password

Table 2 - Password Summary
The first is the power-on password. This password can be set independently of DriveLock. When DriveLock is enabled, the user will always be prompted to enter the power-on password second assuming the user has enabled the power-on password feature. Once the power-on password has been entered and validated the system will attempt to unlock any DriveLock protected hard drives that may be present at power-on. If the power-on password is different from the DriveLock user password the user will be prompted for a password for each protected hard drive. Protected hard drives will not be unlocked unless the correct password for the hard drive being unlocked is entered. The QuickLock password is required to protect against unauthorized access to an unlocked hard drive while in standby mode.

Standby & Hibernation
Standby and hibernation modes on notebook computers present challenges to manufacturers implementing hard drive security. Under hibernation the current state of the user environment is saved to the hard drive. Once saved, the notebook completely powers down. Upon resume the user will be go through the sequence starting with the DriveLock password for each protected hard drive (user password) and then the power-on password. While in hibernation mode the hard drive is completely powered down which means that it is by definition locked if DriveLock is enabled. If a protected hard drive is removed while in hibernation, it will remain secure even if inserted into another notebook that does not have DriveLock enabled. When in standby mode, the current user environment is saved to memory and the notebook enters a low power state. As with hibernation, if a protected hard drive is removed while in standby it will remain locked. This will prevent access by inserting the hard drive into another notebook that does not have DriveLock enabled. When resuming from standby mode the user will not be presented with the same password prompt sequence as if resuming from hibernation. Immediately after unlocking a protected hard drive on power-on, the password is securely cached. When resuming from standby, this cached password is automatically used to unlock the protected hard drive. In order to prevent unauthorized access to a
protected hard drive while in standby mode, it is essential that the user first enable the QuickLock on Standby Resume feature in the F10 setup utility. With this feature enabled, resuming from standby will require the user to enter the QuickLock password.
I M P O R T AN T C O N S I D E R A T I O N S
There are a number of DriveLock features that have the potential to render a protected hard drive permanently unusable. For this reason it is important that Compaq customers fully understand the responsibilities that are inherent in any decision to enable DriveLock. First, it is important to understand the intent behind DriveLock. DriveLock has been designed for portable customers with a need to prevent unauthorized access to hard drive data. This particular profile of user regularly carries information on a notebook that could be potentially damaging if it were to fall into the wrong hands. The cost of the notebook itself is inconsequential when compared with the damage that could result from unauthorized access. Examples of the types of data in need of this level of protection include trade secrets, passwords to a corporate LAN/Intranet, replications of a sensitive corporate database, among others. It is also important to note that users fitting this profile are not as concerned with actually losing the data as they are with unauthorized access. The data itself is often replicated on a corporate information system or is regularly backed up. If a notebook is stolen what is most important is for the customer to be able to rest assured that the thief will not be able to gain access to the hard drive. The key consideration to keep in mind is that in the event both the master and user passwords are lost, the hard drive is rendered unusable. For any user who does not fit the previously defined profile, this can amount to a significant loss. For users who do fit the profile, it is a tolerable consequence given the nature of the data stored on the hard drive. An obvious way to minimize the likelihood of losing both passwords is to make sure that one person is not responsible for both passwords. The most common scenario in which DriveLock is anticipated being used in is the corporate scenario where users are provided notebooks from a centralized MIS department. The MIS department would be responsible for setting up the notebook which would involve, among other things, setting the DriveLock master password. In the event the user loses the user password or the notebook is passed on to another employee, the master password can always be used to reset the user password and regain access to the hard drive. Compaq recommends that corporate MIS departments who choose to enable DriveLock also establish a corporate policy for setting and maintaining master passwords. This should be done to prevent a situation where an employee knowingly or unknowingly sets both passwords before leaving the company. In such a scenario the hard drive would be rendered unusable and require replacement. As well, by not setting a master password, MIS managers may find themselves locked out of a hard drive and unable to perform routine checks for unauthorized software, other asset control functions and support. Clearly, enabling DriveLock and setting master passwords make sense from a management control perspective. For users with less stringent security requirements, Compaq does not recommend enabling DriveLock. Users in this category include personal users or users who do not maintain sensitive data on their notebook as common practice. For these users, the potential loss of a hard drive resulting from losing both passwords is much greater than the value of the data DriveLock has been designed to protect. Access to the F10 setup utility and DriveLock can be restricted through the admin password. By setting this password and not giving it to end users, MIS administrators are able to restrict users from enabling DriveLock. Careful consideration needs to be given to the potential consequences of enabling DriveLock before any decision to do so is made.

SERVICE & SUPPORT

Compaq supports DriveLock through normal support channels. For DriveLock users it is important to understand that responsibility for maintaining passwords rests with the user and the MIS administrator. In the event both passwords are lost, Compaq support is unable to recover the contents or otherwise make the hard drive usable again. DriveLock does not merely provide the illusion of security; it is a proven mechanism to secure hard drive data that cannot be circumvented without either the master or user password. In the event both passwords have been lost the only option available to the user is to purchase a replacement hard drive. Should the user request support in such a case, Compaq is only able to provide the user with information on how to go about purchasing a replacement hard drive.
U S E R I N T E R F A C E M E S S AG E S
In anticipation of DriveLock support requests from users, several design steps have been taken to educate the user on the consequences of misuse. Whenever the user attempts to enable or modify DriveLock an informational dialogue box appears with the following text: Use EXTREME CAUTION when enabling DriveLock - DriveLock uses a powerful security technology to protect the contents of your hard drive from unauthorized access. DriveLock allows a USER password to be set for each protected hard drive and an overriding MASTER password. One of these passwords must be entered every time the computer is powered on in order to unlock and use a protected hard drive. In the event both passwords are lost or forgotten, the hard drive will be rendered permanently unusable. No one, including Compaq, will be able to access or recover the contents of protected hard drives. Hard drives rendered unusable under these circumstances are NOT covered under the Limited Warranty Statement. For these reasons Compaq recommends enabling DriveLock only if the potential cost of unauthorized access is greater than the cost of replacing a hard drive and rebuilding lost data. Consult your Compaq owners manual for more information. The dialogue clearly explains that the onus is on the user to maintain passwords and the consequences of losing passwords. It further explains that Compaq support capabilities are limited in the event passwords have been lost and that the only course of action is to purchase a replacement hard drive. Immediately prior to enabling DriveLock the following confirmation message is displayed: CAUTION - You are about to protect a hard drive using DriveLock. Forgetting or losing both the USER and MASTER passwords will render the protected hard drive permanently unusable. Record your MASTER password and keep it in a secure location physically separate from your notebook computer. In the event you lose the USER password, the MASTER password can be used to unlock a protected hard drive and reset the USER password. Remember, with security comes responsibility. If you do not want to enable DriveLock, press the "Cancel" button or the "Esc" key. To proceed with enabling DriveLock you must type the word "DriveLock" and then press the "OK" button. In order to prevent accidental enabling of DriveLock, the confirmation procedure requires the user to type the word "DriveLock".

ADDITIONAL TABLES KEY CUSTOMER MESSAGES
What customers need to understand about DriveLock. Warning DriveLock will render a protected hard drive permanently unusable if both the master and user passwords have been lost. Customers should exercise extreme caution when enabling DriveLock. Hard drives protected with DriveLock are secure whenever they are in a power-off state. This ensures security when the notebook has been turned off, when in hibernation mode and in the event a protected hard drive is removed from a notebook while in Standby mode. DriveLock has been developed to protect highly sensitive user data that has the potential to be damaging should it fall into the wrong hands. The only customers who should consider enabling DriveLock are those who have a need to store sensitive information on their notebook and who replicate or regularly backup this data. In the event both the master and user passwords have been lost, Compaq is unable to restore or otherwise gain access to a protected hard drive. In such a situation, Compaq Support is only able to advise customers on how to go about purchasing a replacement hard drive.

Security

User Profile

Support

Table 3 - Key customer messages

FEATURES & BENEFITS

Feature DriveLock is based on the industry standard ATA-3 hard drive controller specification Benefit Ensures DriveLock compatibility and functionality with any ATA-3 compliant hard drive. Corporate MIS administrators responsible for managing fleets of notebooks can give users secure storage without compromising their need to maintain administrative rights. Since protected hard drives are automatically unlocked when resuming from Standby mode, requiring the QuickLock password revalidates the identity of the user before allowing access to an already unlocked hard drive. This feature is set independently from DriveLock.
Dual password Security Model2
QuickLock password when resuming from standby mode
Table 4 - DriveLock features & benefits summary
F R E Q U E N T L Y AS K E D Q U E S T I O N S
What level of support for DriveLock can I expect from Compaq?
DriveLock is fully supported by Compaq and endorsed as an effective solution to protect against unauthorized access to data stored on a notebook. Should users have questions or concerns about DriveLock they should consult the Compaq owners manual for information on contacting customer support in their region. Compaq Customer Support will be able to address all general questions related to DriveLock functionality and troubleshoot any problems that may be experienced in enabling the feature or in its ongoing operation. It is important to note, however, that Compaq is unable to recover the contents of a protected hard drive if both the master and user passwords have been lost. In this case the hard drive will have been rendered unusable and it will need to be replaced at the customers own expense.

Refers to the fact that DriveLock allows the user to establish a user and master password.
Why do I need to set both a master and user password when only one is required to unlock a protected hard drive?
The dual password scheme has been designed to offer greater flexibility for customer organizations in managing security requirements. A central authority, typically the corporate MIS department, responsible for internal support for notebook users, should maintain master passwords for all notebooks. The master password gives an administrator the ability to reset the user password in the event it is lost or the notebook user leaves the company. Without this ability, employees could render their hard drives unusable by failing to leave their password when leaving the company.
I find having to enter a power-on password and a user password for each protected hard drive to be cumbersome. What can I do to simplify managing three separate password protection layers?
DriveLock intelligently attempts to match the power-on password with the user password for each protected hard drive. If it finds a match, the user will not be prompted for the DriveLock password. By setting the DriveLock user password or passwords the same as the power-on password, the user can eliminate the need to be prompted for multiple passwords.
I am concerned that my hard drives are unprotected while in Standby mode since I am not prompted for a password on resume. Is there any way to protect from unauthorized access while in Standby?
To prevent unauthorized access while in standby users must enable the QuickLock feature and chose the QuickLock on Standby Resume option in the F10 setup utility. Even though hard drives protected with DriveLock will be automatically unlocked on resume, the QuickLock feature will require the QuickLock password be entered before permitting access to the unlocked hard drives. QuickLock protection is not available if in docked mode with an external video controller.
Am I able to protect hard drives in my ArmadaStation 7000 with DriveLock?
No, DriveLock is unable to protect hard drives internal to the ArmadaStation 7000. Docking station hard drives are not mobile and therefore not prone to the same types of security threats DriveLock has been designed to protect against. Hard drives protected with DriveLock cannot be accessed if inserted into the ArmadaStation 7000. In order to unlock a protected hard drive, it must be inserted into one of the notebook bays.

Am I able to access a hard drive protected with DriveLock on an Armada 7800 or Armada 7400 in an Armada 7700 or 7300?
Although Armada 7800 and Armada 7400 hard drives are backward compatible, DriveLock protected hard drives cannot be unlocked in an Armada 7700 and 7300. To access an Armada 7800 hard drive in an Armada 7700 or 7300, it is necessary to first disable DriveLock protection.
Am I able to lock hard drive partitions separately?
No, DriveLock protection is provided at the hardware level and therefore cannot lock partitions separately, only physical hard drives. If you would like to organize your notebook such that there is a protected area and an unprotected area it is recommended that you use a removable hard drive in addition to the internal hard drive and only protect one of them (e.g. the boot drive). This would facilitate shared notebook scenarios where multiple users may need access to a common directory yet still have the ability store sensitive information related only to their personal activities. Although the notebook is shared in this case, each user would have a removable hard drive protected with DriveLock.
How is the Armada DriveLock implementation different from earlier implementations on LTE Elite notebook computers?
Earlier implementations of DriveLock were based on proprietary protection technologies that were limited to Compaq portable platforms using Connor hard drives. The Armada DriveLock implementation is based on the industry standard ATA-3 IDE controller specification making it compatible with any ATA-3 compliant hard drive. Another important difference is the master password. On the LTE Elite, Compaq maintained master passwords that could be supplied to the customer in the event either the master or user password had been lost. The approach taken with the Armada DriveLock implementation is to give the user or corporate MIS manager complete control over their own security. The notebook owner is now responsible to maintain the integrity of the master password. This eliminates the potential for a breach in security that exists whenever a third party maintains control over passwords.

How do I completely disable user access to DriveLock?
Users concerned about the risks associated with misuse of DriveLock can now completely disable access to the feature. To disable access, users need to ensure they are using version 2.01 or later of the F10 Setup Utility and obtain the DriveLock Disable utility from Compaq Service and Support. The utility permanently modifies a BIOS setting that F10 Setup uses to determine whether or not it should display DriveLock controls.

L I S T O F T AB L E S

Table 1 - ATA-3 Hard Drive Security versus DriveLock... 3 Table 2 - Password Summary... 5 Table 3 - Key customer messages.... 8 Table 4 - DriveLock features & benefits summary... 8