HP Color Laserjet CM1015 Cm1017 MFP
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User reviews and opinions
|jonesdus||11:35am on Sunday, September 12th, 2010|
|Great Printer...Easy Set-up! We purchased this printer to replace our Lexmark Laser and Canon Injet.|
|aacela||9:27am on Wednesday, September 1st, 2010|
|An awesome buy for home office Affordable price, good quality print, uncomplicated setup Replacement catridges are expensive This is the laser printer for those people wh... cheapest color laser out there more expensive printouts than most laser printers|
|sicinius||10:54pm on Tuesday, July 6th, 2010|
|I purchased this printer about 9 months ago. I wanted a good quality color printer that could do other paper mediums.|
|Przemek_d@gmx.de||5:01pm on Friday, July 2nd, 2010|
|I love the small size and price. This is per... 1. CHEAP - we paid 149.99 - all other color lasers were $299 or more 1. Look elsewhere Fast Poor quality|
|gilles||11:44am on Thursday, June 3rd, 2010|
|THINK TWICE BEFORE YOU BUY THIS MACHINE We are on our second printer, the first left severe smudges along the right hand margin.|
|Ovi||4:22pm on Saturday, May 1st, 2010|
|Great Printer...Easy Set-up! We purchased this printer to replace our Lexmark Laser and Canon Injet.|
|booned||3:07am on Saturday, April 24th, 2010|
|Awesome printer! I bought this like 7 or 8 months ago and I could not be happier about it! Awesome printer! I bought this like 7 or 8 months ago and I could not be happier about it!|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Includes 35 built-in HP PostScript Level 3 language fonts. Interface connections Energy savings Economical printing Hi-Speed 2.0 USB port. Built-in internal print server for connecting to a 10/100Base-T network. (HP Color LaserJet CM1017 MFP only) The MFP automatically conserves electricity by substantially reducing power consumption when it is not printing. Meets ENERGY STAR guidelines for energy efficiency. N-up printing (printing more than one page on a sheet) and Printing on Both Sides features save paper. See Print on both sides of the paper.
When printing pages that are to be stored long-term, this option sets the printer to a mode that reduces toner smearing and dusting. The default setting is Off.
HP Color LaserJet CM1015/CM1017 MFP Series Supplies A Supplies Status page with print cartridge gauges that estimate remaining supply level. Not available for non-HP supplies. No-shake cartridge design. Authentication for original HP print cartridges. Easy ordering for replacement supplies. Online user guide compatible with text screen-readers. All doors and covers can be opened by using one hand. Optional tray 3. This 250-sheet universal tray prevents the need to frequently add paper to the MFP. Only one additional 250-sheet tray can be installed on the MFP. One DIMM slot for adding memory.
Memory card slots (HP Color LaserJet CM1017 MFP only) Copy
Supports a variety of memory cards. See the Photo chapter for more information. Provides full-color copying from letter/A4- sized scanner glass. Control panel buttons available for color and monochromatic copying. Provides 1200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4-sized scanner glass. Scan-to E-mail Scan-to Folder
The following figures show the locations and names of key MFP components.
Figure 1-1 Front view (HP Color LaserJet CM1017 MFP shown)
Scanner Output bin Front door Tray 1 (single sheet priority feed slot) Tray 3 (optional; 250 sheets) Tray 2 (250 sheets) Memory card slots (HP Color LaserJet CM1017 MFP) MFP control panel
Macintosh printer drivers
The MFP comes with printer-driver software that uses a printer language to communicate with the MFP. Printer drivers provide access to MFP features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
Supported printer drivers
A Macintosh printer driver and the necessary PPD files are included with the MFP. NOTE The most recent drivers are available at http://www.hp.com/support/ cljCM1015_CM1017.
Open the printer drivers
Use one of these methods to open the printer drivers from the computer.
Operating System To change the settings for all print jobs until the software program is closed To change the print job default To change the configuration settings (for example, turn on settings (for example, add a Print on Both Sides by default) physical option such as a tray, or turn on or off a driver feature such as Allow Manual Duplexing) 1. On the File menu, click Print. 1. Open Printer Setup Utility by selecting the hard drive, clicking Applications, clicking Utilities, then double-clicking Printer Setup Utility. Click on the print queue. On the Printers menu, click Show Info. Click the Installable Options menu.
Mac OS X v10.3 or 10.4
On the File menu, click Print. Change settings on the various pop-up menus.
Change settings on the various pop-up menus, then, on the Presets popup menu, click Save as and type a name for the preset. 2. 3.
These settings are saved in the Presets menu. To use the new settings, select the saved preset option every time you open a program and print.
Use features in the Macintosh printer driver
Create and use presets in Mac OS X
Use presets to save the current driver settings for reuse. To create a preset 1. 2. 3. 4. Open the printer driver (see Open the printer drivers). Select the print setting to use. In the Presets box, click Save As., and type a name for the preset (for example Quarterly Report or My Project Status). Click OK.
To use presets 1. 2. Open the printer driver (see Open the printer drivers). In the Presets menu, select the preset to use. NOTE To restore printer-driver default settings, select Standard from the Presets pop-up menu.
Print a cover page
Optionally, print a separate cover page for the document that includes a message (such as Confidential). To print a cover page 1. 2. 3. Open the printer driver (see Open the printer drivers). On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before Document or After Document. In the Cover Page Type pop-up menu, select the message to be printed on the cover page. NOTE To print a blank cover page, select Standard as the Cover Page Type.
Access to default MFP settings might be restricted and therefore unavailable.
NOTE For 2-sided printing, load a pre-printed form and letterhead into tray 1 face-up with the top edge of the page loaded into the MFP. Load preprinted forms and letterhead into tray 2 and tray 3 face-down with the top edge at the front of the tray. NOTE Feeding pre-printed forms and letterhead is different than loading for 1-sided printing. CAUTION Do not print on both sides of labels or transparencies. This can damage the MFP and result in jams. To print on both sides (manually) 1. Insert enough paper into tray 2 or optional tray 3 to accommodate the print job.
In Windows, Print on both sides (manually) must be enabled to complete these instructions. In the printer driver, select the Finishing tab, select the Print on both sides (manually) option, then send the job to print.
NOTE Flip paper before continuing.
After the job is finished printing, remove any blank paper as prompted by the control panel. Lift the printed stack from the output bin and insert the printed stack without rotating the stack over into the tray that was used for the first part of the job.
Press OK to continue printing on the second side.
Cancel a print job
A print job can be canceled from: A program A print queue The Cancel button NOTE When a print job appears to have started (it shows in the queue), cancel it from the workstation. Considerations when canceling printing If the MFP has not started printing, cancel the job within the program that sent the print job. If the print job is waiting in a print queue or print spooler in Windows 2000 or Windows XP, try to delete the job from the print spooler. If the print job is already printing, press Cancel. The MFP finishes printing any pages that are already moving through the MFP and deletes the remainder of the print job. If more than one print job is in memory, press Cancel once for each job after the job starts printing.
The Ready light blinks and Canceling print displays in the message area.
Overview Manage color options Match colors
The MFP provides carefully designed and tested color tables to provide smooth, accurate color rendition of all printable colors. HP provides online tools to help businesses of all sizes with their color printing. HP's Office Color Printing Center (http://www.hp.com/go/color) identifies solutions and information on creating finished projects.
HP ImageREt 2400
ImageREt 2400 is a system of key color laser technologies that offer excellent print quality. At the foundation of the system are imaging enhancements, HP Smart supplies, and high-resolution imaging. Optimized for printing on HP color laser high-gloss papers, HP ImageREt provides superior results on all supported media and under a variety of environmental conditions. For more information, see http://www.hp.com and search on ImageREt 2400.
Check the following items to make sure the MFP is ready to print.
Resolve communication problems with the network
Check the following items to verify the MFP is communicating with the network. This information assumes a Network configuration page has already been printed. See Networking page (HP Color LaserJet CM1017 MFP only). 1. Are the network cables connected properly? Ensure that the MFP is attached to the network using the appropriate port and cable. Verify each cable connection to make sure it is secure and in the right place. If the problem continues, try a different cable or ports on the hub or transceiver. The amber activity light should be blinking and the green link status light should be solid next to the port connection on the MFP back. 2. Review the information on the Network Hardware Configuration page. Start with the Network Hardware section: Initializing: If the printer has not obtained a valid IP address, wait four minutes and reprint the Network Hardware Configuration page. Not Connected: a printer-cable is not connected to the printer or a cable is defective. Change the network cable and verify that it is properly connected into the network. Verify hub or switch are on and working properly. Connected: The printer has been assigned a TCP/IP address from BOOTP, DHCP, or AUTOIP. Duplicate IP address detected: Another networked device has the same IP address assigned. Contact the network administrator to resolve this issue.
Review under the TCP/IP section of the Network Hardware Configuration page the IP configured by method: 3. Manual: User entered information. Verify the TCP/IP address, subnet mask, and default gateway are correct. DHCP: Automatically assigned TCP/IP address by the dynamic host controller protocol (DHCP) server. BOOTP: Manually assigned TCP/IP address by the BOOTP server. AUTOIP: Default address assigned for Link Local connection (no DHCP or BOOTP server available).
Can you ping the MFP? Use the command prompt to ping the MFP from the computer. For example: ping 192.168.0.10 Ensure that the ping displays round-trip times. If you can ping the MFP, verify that the IP address configuration for the MFP is correct on the workstation. If it is correct, uninstall and re-install the MFP software. If the ping command failed, verify that the network hubs are on, then verify that the network settings, the MFP, and the computer are all configured for the same network.
Are other MFPs able to print?
If yes, the problem is workstation-specific. Verify that both workstations are using the same network settings. CAUTION network. 5. Do not assign identical TCP/IP addresses to two network devices on the same
Task Set custom paper Print in grayscale Create and use watermarks NOTE For Windows 2000 and XP environments, Administrator privileges are required to create watermarks but are not required to add existing watermarks to documents. Driver Tab Paper Color Effects Option Size is Print in Grayscale Watermark
Task Print multiple pages on one sheet of paper (N-up printing) Reduce or enlarge a document before printing Print the first page on different paper Change color settings Create and use Quick Sets. Quick Sets save the current print-driver settings such as the page orientation, N-up printing, or the paper source for later use. Save up to 30 sets. NOTE In the Windows 2000 environment, Administrator privileges are required to save Quick Sets.
Driver Tab Finishing Effects Paper/Quality Color All. To later retrieve settings, choose Finishing
Option Pages per sheet Fit to Page Appropriate paper size Settings
For printing using the Print on Both Sides (manually) feature, see Print on both sides of the paper. Restore the default printer-driver settings This feature might be useful when experiencing quality issues, or if the print media is not being selected from the correct tray. Select Defaults in the Quick Sets dialog box on the Finishing tab of the printer driver. Print from Windows 1. 2. 3. 4. 5. 6. 7. 8. Load the print media. On the File menu of your application, click Page Setup or a similar command. Ensure the settings are correct for this document. From the File menu, click Print, Print Setup, or a similar command. The Print dialog box opens. Select the correct MFP and change settings as necessary. Do not change any settings, such as page size or orientation, that were previously set in the Application Settings dialog box. If this print job is to be printed on a non-standard size or weight of paper, see Selecting print media settings for more information. If not already done, click Properties. The printer driver opens. On the various tabs, set additional settings that did not appear in the Application Settings or Print dialog box. For more information about printer-driver settings, see Printer-driver features. Select the Print command to print the job.
Find the network IP address
The network IP address is located on the Network report page. To print a Network report page from the control panel: 1. 2. 3. 4. 5. On the control panel, press Menu. Press Left arrow or Right arrow to select the Reports menu. Press OK. Press Left arrow or Right arrow to select Network report. Press OK to print the Network Configuration Report page.
Maintenance: How do I?
Use this section to answer MFP maintenance questions.
To reset all MFP settings to factory defaults If you forget or lose your password, use the following steps to reset all your MFP settings to factory defaults. WARNING! Following these steps will clear the password and all of the changes you have made to the MFP settings. 1. 2. 3. 4. 5. 6. On the control panel, press Menu. Press the navigation arrows to select the Service menu. Press OK. Press the navigation arrows to select the Restore defaults menu. Press OK. Press OK again to confirm restoring the defaults.
Clean the scanner glass
Dirty glass from debris may cause scan and copy image defects. 1. 2. Turn device off, unplug the power cord from the electrical socket, and raise the lid. Clean the glass by using a soft lint-free cloth that has been moistened with nonabrasive glass cleaner.
CAUTION Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the device; these can damage the device. Do not place liquids directly on the glass. They might seep under it and damage the device. 3. To prevent spotting, dry the glass using a soft lint-free cloth.
Change MFP toner warnings
Supplies gauges display consumption levels of print cartridges. The display appears when the MFP shows the Ready state with no warnings, or when the MFP shows a warning or error message pertaining to a print cartridge or multiple supplies. When the supply is empty the gauge displays as empty. Flashing indicates a single supply is empty. These messages can display when: Missing cartridge Incorrectly placed cartridges Cartridges with an error Some non-HP cartridges
Calibrate the MFP
The MFP automatically self-calibrates, but calibration settings can be manually adjusted by using the HP ToolboxFX.
Environmental differences or aging print cartridges might cause fluctuations in image density. The MFP accounts for this with image stabilization control. The MFP automatically calibrates at various times to maintain the highest level of print quality. Also request a calibration by using the HP ToolboxFX. The MFP does not interrupt a print job to calibrate. It waits until the job is complete before calibrating or cleaning. While the MFP is calibrating, it pauses printing for the time that is required to complete the calibration. NOTE This calibration process calibrates the printer. It does not calibrate the image scanner.
Calibrate the MFP from the front control panel
1. 2. 3. 4. 5. 6. Press Menu. Press the navigation arrows until the display reads System setup. Press OK. Press the navigation arrows until the display reads Print quality. Press OK. Press the navigation arrows until the display reads Calibrate color. Press OK. Press the navigation arrows until the display reads Calibrate now. Press OK. Press OK to confirm Calibrate now.
Calibrate the MFP from the HP ToolboxFX
1. Open the HP ToolboxFX in one of these ways: 2. 3. On the desktop, double-click the HP ToolboxFX icon. On the Windows Start menu, click Programs (All Programs in Windows XP), click HP, click HP Color LaserJet CM1015/CM1017 Series, click HP ToolboxFX, then click Help.
Click the System Settings tab then click Print Quality. In the Calibration section, click Calibrate.
Clean the MFP
During the printing process, paper, toner and dust particles can accumulate inside the MFP. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This MFP has a cleaning mode that can correct and prevent these types of problems.
Clean the paper path using HP ToolboxFX
NOTE Use the following procedure to clean the paper path using the HP ToolboxFX. To clean the engine when the computer is running an operating system that does not support HP ToolboxFX, find \util\cleanpage on the MFP CD-ROM for instructions on the cleaning page. 1. 2. 3. Ensure the MFP is turned on and in the Ready state. Open the HP ToolboxFX. On the Help tab, click Troubleshooting. Follow the instructions under the Cleaning Page section.
13 Managing and maintaining the multifunction peripheral (MFP)
This MFP includes several software tools that help monitor, troubleshoot problems, and maintain the MFP. Information about using these tools is in the following sections: Information pages Menu map HP ToolboxFX Use the embedded Web server Manage supplies Clean the scanner glass Clean the MFP Cartridge-out override Change print cartridges Calibrate the MFP
Special pages reside within the MFP memory. These pages help diagnose and solve MFP problems. If the MFP language was not correctly set during installation, set the language manually so that the pages print in one of the supported languages. Change the language by using the HP ToolboxFX.
Firmly close the front door.
After a short time, the control panel should display Ready. NOTE If a cartridge is in the wrong slot or is the wrong type for the MFP, the control panel displays one of the following messages: Incorrect yellow cartridge, Incorrect magenta cartridge, Incorrect cyan cartridge, Incorrect black cartridge, or Incorrect supplies.
Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. When using a non-HP print cartridge, check the MFP control panel for further instructions.
For additional help, go to http://www.hp.com/support/clj1015_1017. NOTE After replacing or changing a black print cartridge, a cleaning page automatically prints. This helps prevent speckles on the front or back of printed documents. For a more thorough cleaning, see Clean the paper path using HP ToolboxFX.
The MFP automatically self-calibrates, but calibration settings can be manually adjusted by using the HP ToolboxFX. Environmental differences or aging print cartridges might cause fluctuations in image density. The MFP accounts for this with image stabilization control. The MFP automatically calibrates at various times to maintain the highest level of print quality. Also request a calibration by using the HP ToolboxFX. The MFP does not interrupt a print job to calibrate. It waits until the job is complete before calibrating or cleaning. While the MFP is calibrating, it pauses printing for the time that is required to complete the calibration. NOTE This calibration process calibrates the printer. It does not calibrate the image scanner.
14 Problem solving
Problem solving process Control-panel messages Solve print problems Resolve copy problems Resolve scanning problems The device control panel display has black lines or dots, or becomes blank Clear paper jams Additional problem solving tools
Problem solving process
Use the problem solving checklist to resolve MFP issues.
Problem solving checklist
Follow these steps when trying to solve an MFP problem.
Step number 1 Verification step Possible problems Solutions
Is the power on? When the MFP is connected to a grounded power source, the control panel shows HewlettPackard with both the Ready and Attention lights blinking. The control panel then displays Initializing. then Ready, at which time only the green light is on.
Control panel message 10.000x Supply Error
Description E-label cannot be read or print cartridge is not properly installed. 10.0000 = Black print cartridge
Recommended action 1. Remove the print cartridge and verify that the E-label reader guide pin is not broken. Reinstall print cartridge. Turn on the printer. If the problem is not solved, replace the cartridge.
2. 10.0001 = Cyan print cartridge 3. 10.0002 = Magenta print cartridge 4. 10.0003 = Yellow print cartridge 10.100x Supply Error Reinstall The supplies gauge displays the consumption levels of print cartridges. A print cartridge is missing. 10.1000 = Black print cartridge 10.1001 = Cyan print cartridge 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge 50.x Fuser Error The device has experienced an internal hardware error. 50.1 Fuser Errorlow temperature 50.3 Fuser Errorslow fuser 50.2 Fuser Errorhigh temperature
Install the correct print cartridge.
Turn off the power by using the power switch and if a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn on the device. Turn off the device, wait at least 25 minutes, then turn on the device. If the error persists, contact HP customer support. See HP Customer Care or the support flyer that came in the MFP box.
The device has experienced an internal hardware error. 51.20 Errorblack scanner error 51.21 Errorcyan scanner error 51.22 Errormagenta scanner error 51.23 Erroryellow scanner error
Turn off the power by using the power switch, wait at least 30 seconds, then turn on the power and wait for the device to initialize. Turn off the power by using the power switch and if a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP customer support. See HP Customer Care or the support flyer that came in the MFP box. Turn off the device, wait at least 30 seconds, then turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box. Turn off the power by using the power switch, wait at least 30 seconds, then turn on the power and wait for the device to initialize. Turn off the power by using the power switch and if a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP customer support. See HP Customer Care or the support flyer that came in the MFP box.
Toner sensor error.
DC controller error. The device has experienced an internal hardware error.
General print quality issues The following examples depict letter-size paper that has passed through the MFP short edge first. These examples illustrate problems that could affect all of the pages that printed, whether it is color printing or black only. These topics list the typical cause and solution for each of these examples.
Problem Print is light or faded.
Cause The media might not meet HP specifications. One or more print cartridges might be low. When using non-HP print cartridges, no messages appear on the control panel or in the HP ToolboxFX.
Solution Use media that meets HP specifications. Replace any low print cartridges. If none of the print cartridges is low or empty, remove the print cartridges one at a time and inspect the toner roller in each to see if the roller is damaged. If so, replace the print cartridge. Print the Supplies Status page to check the remaining life. See Supplies Status page.
Toner specks appear.
The media might not meet HP specifications. The paper path might need cleaning.
Use media that meets HP specifications. Clean the paper path. See the HP ToolboxFX online Help.
A single sheet of print media might be defective. The moisture content of the paper is uneven or the paper has moist spots on its surface. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner.
Try reprinting the job. Try different paper, such as high-quality paper that is intended for color laser MFPs. Try different paper, such as high-quality paper that is intended for color laser MFPs.
Vertical streaks or bands appear on the page.
One or more print cartridges might be low or defective. If non-HP print cartridges are used, no messages appear on the control panel or in the HP ToolboxFX.
Replace any low print cartridges.
Problem The amount of background toner shading becomes unacceptable.
Cause The media might not meet HP specifications. Very dry (low humidity) conditions can increase the amount of background shading. One or more print cartridges might be low. If non-HP print cartridges are used, no messages appear on the control panel or in the HP ToolboxFX.
Solution Use a different paper with a lighter basis weight. Check the MFP environment.
Toner smears appear on the media.
The media might not meet HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path.
Use media that meets HP specifications. Clean the media guides and the paper path.
The toner smears easily when touched.
The MFP is not set to print on the type of media on which you want to print.
HP ToolboxFX is a software application used for problem solving tasks.
Open HP ToolboxFX in one of these ways: On the Windows desktop, double-click the HP ToolboxFX system tray icon or program group entry. On the Windows Start menu, click Programs (All Programs in Windows XP), click HP, click HP Color LaserJet CM1015/CM1017 Series, click HP ToolboxFX, then click Help.
Use the control-panel Service menu to troubleshoot MFP problems.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults.
To restore the factory-set defaults 1. 2. 3. Press Menu. Press the navigation arrows to select Service, then press OK. Press the navigation arrows to select Restore defaults, then press OK. The MFP automatically restarts.
Clean the paper path
The MFP features a special cleaning mode to clean the paper path. NOTE If you have access to HP ToolboxFX, HP recommends cleaning the paper path by using HP ToolboxFX. To clean the paper path 1. 2. 3. Press Menu. Press the navigation arrows to select Service, then press OK. Press the navigation arrows to select Cleaning mode, then press OK. A page feeds slowly through the MFP. Discard the page when the process is completed. 4. 5. Load plain letter or A4 paper when prompted. Press OK again to confirm and begin the cleaning process. A page feeds through the MFP slowly. Discard the page when the process is completed.
Calibrations are performed at regular intervals. For best print quality, a calibration can be performed from the control panel. For more information about calibrating the MFP, see Calibrate the MFP from the front control panel.
15 Work with memory
This section provides information about the following topics: MFP memory Install memory DIMMs Check DIMM installation Enable memory
The HP Color LaserJet CM1015/CM1017 MFP has one dual inline memory module (DIMM) slot for upgrading the MFP capabilities with the following options: More MFP memory. DIMMs are available in 64 MB, 128 MB, and 256 MB for a maximum of 354 MB. DIMM-based macros, and patterns
Material safety data sheet
Material Safety Data Sheets (MSDS) for supplies containing chemical substances, such as toner, can be obtained by contacting the HP Web site at http://www.hp.com/go/msds or http://www.hp.com/hpinfo/ community/environment/productinfo/safety. Extended warranty HP Care Pack provides coverage for the HP hardware product and all HP supplied internal components, excluding consumable items. The hardware maintenance covers a specified period of time from date of the HP product purchase. The customer can either purchase HP Care Pack within the standard HP product warranty period, or purchase a post-warranty Care Pack if the standard warranty has expired. For more information, contact the HP Customer Care Service and HP Customer Support group. Spare parts and consumable supplies for this product will be available for at least five years after production has stopped. For more information To obtain information about these environmental topics: Product environmental profile sheet for this and many related HP products HP's commitment to the environment HP's environmental management system HP's end-of-life product return and recycling program MSDS
See: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/environment/ productinfo/safety.
Declaration of conformity
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares, that the product Product Name: Regulatory Model Number3): Product Options: Print Cartridges: Safety: HP Color LaserJet CM1015/CM1017 MFP BOISB-040903 Including: Q6459A Optional 250-Sheet Input Tray All Q6000A, Q6001A, Q6002A, Q6003A IEC 60950-1:2001 / EN60950-1:2001 +A11 IEC 60825-1:1993 +A1 +A2/ EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product) GB4943-2001 CISPR22:1993 +A1 +A2 / EN55022:1994 +A1 +A2 Class B1) EN 61000-3-2:2000 EN 61000-3-3:1995 +A1 EN 55024:1998 +A1 +A2 FCC Title 47 CFR, Part 15 Class B2) / ICES-003, Issue 4 GB9254-1998, GB17625.1-2003 Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA
conforms to the following Product Specifications:
Supplementary Information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly. 1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s). Boise, Idaho 83714-1021, USA January 4, 2006 For regulatory topics only: Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia. European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe, Herrenberger Strasse 140, D-71034 Bblingen, Germany, (FAX: +49-7031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015, USA, (Phone: 208-396-6000)
Country/region-specific safety statements
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The MFP is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the MFP is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide can result in exposure to hazardous radiation.
Canadian DOC statement
Complies with Canadian EMC Class B requirements. Conforme la classe B des normes canadiennes de compatibilit lectromagntiques (CEM).
Korean EMI statement
VCCI statement (Japan)
Japanese Power Cord Statement
Finnish laser statement
LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet CM1015/CM1017 -laserkirjoitin on kyttjn kannalta turvallinen luokan 1 laserlaite. Normaalissa kytss kirjoittimen suojakotelointi est lasersteen psyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on mritetty standardin EN60825-1 (1994) mukaisesti. VAROITUS! Laitteen kyttminen muulla kuin kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. VARNING! Om apparaten anvnds p annat stt n i bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. HUOLTO HP Color LaserJet CM1015/CM1017 MFP -kirjoittimen sisll ei ole kyttjn huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil. Tllaiseksi huoltotoimenpiteeksi ei katsota vriainekasetin vaihtamista, paperiradan puhdistusta tai muita kyttjn ksikirjassa lueteltuja, kyttjn tehtvksi tarkoitettuja yllpitotoimia, jotka voidaan suorittaa ilman erikoistykaluja. VARO! Mikli kirjoittimen suojakotelo avataan, olet alttiina nkymttmlle lasersteilylle laitteen ollessa toiminnassa. l katso steeseen. VARNING! Om laserprinterns skyddshlje ppnas d apparaten r i funktion, utsttas anvndaren fr osynlig laserstrlning. Betrakta ej strlen. Tiedot laitteessa kytettvn laserdiodin steilyominaisuuksista: Aallonpituus 770-800 nm Teho 5 mW Luokan 3B laser
Product Environmental Profile HP Color LaserJet CM1015/CM1017 MFP
Hewlett-Packard Company Enterprise Imaging and Printing/Multifunction System and Infrastructure 11311 Chinden Blvd Boise, Idaho USA 83714
1- Environmental Highlights
Expandable/Upgradeable- memory, paper trays Free of mercury, painted plastics Environmental Certifications: Blue Angel, Energy Star, Canada ECP, Hewlett-Packard offers the Planet Partners product return program for both hardware and supplies in many geographic areas. Instant-On Fusingsaves energy N-Up Printingsaves paper
2- Product Restricted Materials
The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT). Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs)
(also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics. This product complies with the requirements of the European Union's Directive 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). This product and its packaging are marked/labelled in accordance with Chinas Management Methods for Controlling Pollution by Electronic Information Products legislation, enacted February 2006 (China RoHS). These and other material restrictions are summarized in HPs General Specification on the Environment (GSE), which can be viewed at http://www.hp.com/hpinfo/globalcitizenship/environment/pdf/gse.pdf For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
This product does not contain batteries.
4- Operational Data
Operational Mode: 8 pages per minute Energy Consumption: Operation: Ready: Sleep: Off: 185 W 17 W 17 W (Per U.S. EPA ENERGY STAR Test Guidelines 0W
Default Time to Sleep: (Ready mode same as sleep) Configuration tested: Color LaserJet CM1017 MFP using A4 paper printing simplex at 8 ppm Acoustical Noise: (declared sound power (LwAd) per ISO 7779/ISO 9296) Operation: Ready: 6.1 bels inaudible
Configuration tested: Color LaserJet CM1017 MFP using A4 paper printing simplex at 8 ppm Chemical Emissions: Air emissions testing is performed in accordance with Test method for the determination of emissions from hardcopy devices with respect to awarding the environmental label for office devices with printing function according to RAL-UZ 122, BAM April 2006. The exposure scenario (concentration) is based on a generic office model; consisting of two hours of printing in an eight-hour day in a 32 cubic meter room with a ventilation rate of 0.8 air changes per hour. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ. concentration (mg/m3-) operation standard/guideline BDL(5) 0.200 (1) 0.082 0.500 (2) 0.008 0.050 (3)
parameter ozone TVOCs (4) dust
(1) from US and German occupational exposure limits (Threshold Limit Values established by the American Conference of Governmental Industrial Hygienists and Maximale Arbeitsplatz Konzentration in the Federal Republic of Germany) (2) based on indoor air quality guidelines established for USEPA and State of Washington new office occupancies (3) based on indoor air quality guidelines established for State of Washington new office occupancies (4) TVOCs total volatile organic compounds (5) BDL -- Below Detection Limit of test equipment
Configuration tested: Color LaserJet CM1017 MFP using A4 paper printing simplex at 8 ppm
5- Product Physical Data
Models: Weight, Width x Depth x Height HP Color LaserJet CM1015 MFP (CB394A): 22 kg, 44 x 51 x 53 cm HP Color LaserJet CM1017 MFP (CB395A): 22.2 kg, 44 x 51 x 54 cm (Measurements and weight provided are for a non-packaged product without toner cartridge)
6- Product Packaging Data
Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards. Product Packaging: Corrugated Paper1 Expanded Polystyrene Foam (EPS) LDPE (bag) HDPE Bag) Weight: 2.95 kg Weight: 0.45 kg Weight: 0.055 kg Weight: 0.018 Kg
1. Made from recycled paper. Actual proportions of recycled content will vary depending on geographic location.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated. Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) Bulgaria (Ecopak) Croatia (Eko-Ozra) Czech Republic (Eko-Kom) Estonia (ERO) Finland (PYR Ltd) France (Eco-Emballages) Germany (DSD) Greece (HERRCO) Hungary (OKO-Pannon Kht) Ireland (Repak) Lithuania (Zaliasis taskas) Luxembourg (Valorlux) Norway (Gront Punkt) Portugal (Punto Verde SA) Romania (Eco Rom) Slovakia (Envi Pak) Slovenia (SloPak) Spain (Ecoembes) Sweden (Repa Registret) Turkey (Sevko) Countries with no Green Dot system
Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
7- End-of-Life Management/ Recyclability
Hewlett-Packard offers the Planet Partners product return program for both hardware and supplies in many geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features This HP product contains the following materials that may require special handling at end-of-life: none For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org.
8- For more Information
The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles ITECO Declarations for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location
9- Company Information
Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HPs environmental commitment is to reduce the environmental impact of our products, services and operations, thereby enabling both HP and our customers to operate more sustainably. ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001. Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.
2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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