Chassis Identification Guide
Compaq, HP Compaq, and HP Business PCs
Document Part Number: 376216004

November 2005

This document allows you to identify different HP and Compaq chassis by presenting illustrations of the chassis along with chassis name and the geographic region in which it is available.
2004, 2005 Hewlett-Packard Development Company, L.P. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries. Compaq and the Compaq logo are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other countries. All other product names mentioned herein may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided as is without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Chassis Identification Guide Compaq, HP Compaq, and HP Business PCs First Edition (October 2004) Fourth Edition (November 2005) Document Part Number: 376216-004

Contents

1 Desktop Computers 2 Ultra-Slim Desktop Computers 3 Convertible Minitower Computers 4 Small Form Factor Computers 5 E-PC Computers 6 Microtower Computers 7 Slim Tower Computers
C has i I s s dentfcaton G ui ii i de

376216004

Cont s ent
C has i I ii i G ui s s dentfcaton de

Des op C om put s kt er

Desktop Computers
Compaq Evo D300 DT (Worldwide) Compaq Evo D500 DT (Worldwide)
HP Compaq d330 DT (EMEA and APJ only)

Des op Com put s kt er

C has s I si dentfcaton G ui ii i de
Ulr Slm Des op C om put s ta- i kt er
Ultra-Slim Desktop Computers
Compaq Evo D500 USDT (Worldwide) Compaq Evo D510 USDT (Worldwide)
HP Compaq d530 USDT (Worldwide)
HP Compaq dc7100 USDT (Worldwide) HP Compaq dc7600 USDT (Worldwide)
C onveri e M i t er C om put s tbl niow er
Convertible Minitower Computers
Compaq Evo D300 CMT (Worldwide) Compaq Evo D500 CMT (Worldwide)

Evo D510 CMT (Worldwide)

HP Compaq d538 CMT (China only)
HP Compaq d530 CMT (Worldwide) HP Compaq dc7100 CMT (Worldwide) HP Compaq dc7600 CMT (Worldwide)
Converi e M i t er C om put s tbl niow er
HP Compaq dc7608 CMT (China only)
Sm al For Fact C om put s l m or er
Small Form Factor Computers
Compaq Evo D300 SFF (Worldwide)* Compaq Evo D500 SFF (Worldwide)* Compaq Evo D510 SFF (Worldwide)*
Compaq Evo D300 SFF (Worldwide)* Compaq Evo D500 SFF (Worldwide)*

*Celeron processors only

*Pentium processors only
HP Compaq dc5000 SFF (Worldwide) HP Compaq d530 SFF (Worldwide)
HP Point of Sale System rp5000 SFF (Americas [except Brazil and Argentina] and EMEA)
HP Compaq d538 SFF (China only)
HP Compaq dc7100 SFF (Worldwide) HP Compaq dc5100 SFF (NA, EMEA, APJ) HP Compaq dc7600 SFF (Worldwide)
HP Compaq dc7608 SFF (China only)
HP dx5150 SFF (NA, LA, APJ)

E- C om put s PC er

E-PC Computers
Evo D510 e-pc (Worldwide)

E- Com put s PC er

M i ot er C om put s cr ow er

Microtower Computers

provides This guidepurchased the original chassis designation (uT, MT, uMT) that was in use when the customer the product.
HP Compaq d338 uT (China only)
HP Compaq dx6100 MT (EMEA & APJ only) HP Compaq dc5100 MT (Worldwide) HP Compaq dx6120 MT (APJ only) HP Compaq dx7200 MT (EMEA & APJ only)

HP Compaq d260 MT (China only)
HP Compaq dx6128 MT (China only) HP Compaq dx7208 MT (China only)
M i ot er Com put s cr ow er
Compaq Evo D300v uT (Worldwide) Compaq Evo D310 uT (Worldwide)
Compaq Evo D310 MT (Worldwide) Compaq D315 uMT Business PC (NA & APJ only)
HP Compaq d220 MT (Americas & APJ only) HP Compaq d228 MT (China only) HP Compaq d230 MT (EMEA only) HP Compaq d240 MT (APJ only) HP Compaq d248 MT (China only) HP Compaq dx2000 MT (Worldwide)
HP d325 uT (NA, LA & APJ only) HP Compaq d330 uT (Worldwide) HP Compaq dc5000 MT (NA only) HP dx6050 MT (EMEA only)

HP dx5150 MT (Worldwide)

dx2100 MT (APJ only)
Slm Tow er C om put s i er

Slim Tower Computers

HP d325 ST (NA & APJ only) HP Compaq d330 ST (NA & APJ only)
HP Compaq dx6100 ST (APJ only) HP Compaq dx6120 ST (APJ only) HP Compaq dx2100 ST (APJ only)
Slm Tow er Com put s i er

HP Client Management Solutions Overview
Introduction..... 3 HP Client Management software solutions... 3 HP OpenView PC Configuration Management solution... 3 HP OpenView Client Configuration Manager... 4 HP Client Foundation Suite and HP Client Premium Suite... 4 HP Client Manager.... 4 Altiris Local Recovery Pro.... 5 Altiris Connector for HP Systems Insight Manager... 5 Altiris Connector for HP OpenView... 6 Altiris Connector Solution.... 6 Altiris Migration Suite.... 6 Altiris Client Management Suite Level 1.... 6 HP client suites components summary... 7 Additional software solutions.... 7 HP System Software Manager.... 7 Altiris Local Recovery.... 8 Altiris Recovery Solution... 8 Retired Solutions.... 8 HP Client Management hardware solutions.... 9 HP manageability technology.... 9 Quality/serviceability/compatibility.... 9 HP Client Management service solutions... 10 Product Lifecycle support... 10 HP Managed Desktop Services.... 10 Questions and Answers..... 11 Conclusion..... 13 Appendix A: Hardware Management Feature Summary... 14 Appendix B: Client Platform and OS Support... 15 Appendix C: HP Client Management Solutions Quick Reference... 16 Hardware and Software Inventory and Asset Management.. 16
Hardware and Software Change and Configuration Management.. 17 Integration.... 19 Management Console... 19 Comprehensive management agent... 19 Standards and protocols used... 19 DOS Tools.... 20 Appendix D: Management solutions compatibility for HP clients.. 21 Current Models.... 21 Legacy Models.... 25 Appendix E: HP Client Manager support for Windows XP Professional x64 Edition.. 28 For more information.... 29

Introduction

For more than a decade, HP has been a leader in driving industry standards and providing customers with innovative PC management solutions. HP continues that leadership tradition by providing a comprehensive portfolio of HP Client Management Solutions that reduce the complexity of managing client systems throughout their lifecycle. The HP Client Management Solutions portfolio integrates HP manageability technology, software solutions jointly developed with Altiris, and other Altiris software solutions to provide complete client lifecycle management. This document provides an overview of HP Client Management software and hardware solutions for commercial desktop, workstation, and notebook PCs, and includes appendices that contain reference data for comparing solutions and determining product compatibilities.
HP Client Management software solutions
The approach a customer takes toward client manageability can affect the overall total cost of ownership (TCO). A policy-based management solution can deliver the maximum TCO in the client management environment, while a task-based solution can reduce customer TCO over manual client management processes but still require administrative action to manage the IT environment. HP offers a variety of solutions to fit every client management need, including: HP OpenView PC Configuration Management solution HP OpenView Client Configuration Manager HP Client Foundation Suite and HP Client Premium Suite The differences in features and functions offered by these software solutions are detailed in the appendices of this paper. The key features of these solutions are described in the following subsections.

HP Client Foundation Suite and HP Client Premium Suite
HP Client Foundation Suite (HP CFS) and HP Client Premium Suite (HP CPS) group together the most essential client management solutions available from HP. HP Client Foundation Suite is designed for organizations wanting essential client management functionality at an entry level price. HP Client Premium Suite is designed for organizations requiring full client hardware and software lifecycle management. HP CFS and HP CPS feature HP solutions and solutions developed in association with Altiris. HP and Altiris have a unique alliance that extends beyond sales and marketing to include joint development and technology sharing that spans HP Client, Server, OpenView, and Services groups to provide best of breed solutions for HP partners and customers. This alliance has continued to expand with the development of solutions that enhance HP client management packages. The following sections describe solutions included with HP CFS and HP CPS. HP Client Manager HP Client Manager (HP CM) is included in both HP CFS and HP CPS and is available free as a separate download from HP. HP CM enables central tracking, monitoring, and management of the hardware aspects of HP client systems from a central location, and is supported by most HP business desktop, notebook, and workstation models. Customers can use HP CM to: Discover HP and non-HP client computers on your network View hardware inventory reports of your computers Monitor HP computer health status at a central console and locally at the client computer Run HP Instant Support system health scans and diagnostics to reduce hardware troubleshooting time Proactively install drivers and BIOS updates without visiting each HP computer Remotely configure BIOS and security settings on client computers
HP CM uses the same Altiris infrastructure as the other Altiris client lifecycle management solutions. This design provides a significant benefit for the IT staff since only one infrastructure needs to be setup and maintained. Since information is stored in one database, you get complete and consistent inventory reports as well as system health and security information. You use a single, consistent console interface for scheduling and tracking progress of both hardware and software management tasks for your client systems. For more information on HP Client Manager visit www.hp.com/go/easydeploy. Altiris Local Recovery Pro Altiris Local Recovery Pro is included in both HP CFS and HP CPS and provides data and system file protection for HP business desktops, notebooks, and workstations. Altiris Local Recovery Pro allows for quick recovery and return to work when information is accidentally deleted or the operating system is corrupted. Designed for disconnected or seldom-connected users, Altiris Local Recovery Pro protects your HP computers data and system state through scheduled snapshots stored in a protected area on the local hard disk. You can initiate a backup or restore by simply clicking your mouse or pressing the F11 key in a pre-boot environment. System backup and disaster recovery is now easy for all users regardless of connectivity. Altiris Local Recovery Pro also provides support for backup and recovery to a secondary internal or external hard drive and for open and locked files. During a backup snapshot, open/locked file support preserves information in open applications such as e-mail messages, presentations and word processing documents. For more information on Altiris Local Recovery Pro, visit the following URL: http://h20331.www2.hp.com/Hpsub/cache/284015-0-0-225-121.html Altiris Connector for HP Systems Insight Manager The Altiris Connector for HP Systems Insight Manager is included with both HP CFS and HP CPS and enables IT professionals to consolidate deployment and management of HP clients and servers within a single HP Systems Insight Manager console. The connector integrates with HP Client Manager and extends HP Systems Insight Manager core functionality with client deployment, HP client hardware management, and access to additional Altiris lifecycle management functionality. The IT professional can use the connector to: Extend HP Systems Insight Manager by integrating client hardware and software management Discover and monitor health of HP clients Manage systems software updates for HP clients Deploy new client systems through an integrated deployment wizard Remotely troubleshoot HP client problems using in-depth diagnostic reports Access additional client lifecycle tasks through menu links to the Altiris console For more information on HP Systems Insight Manager, visit www.hp.com/go/hpsim. For more information on the Altiris Connector for HP Systems Insight Manager, visit the following URL: http://www.altiris.com/Products/ConnectorHPSystemsInsightManager.aspx.

Altiris Connector for HP OpenView Altiris Connector for OpenView provides a proactive, service centric approach to monitoring the network, systems, applications and storage. By anticipating hardware and software problems before they occur, HP OpenView optimizes system performance and availability. Altiris Connector for OpenView is included with HP CPS, and extends and enhances HP OpenView Network Node Manager, Operations, and Service Desk. The connector enables client alerts to be forwarded to the OpenView console. Detailed client inventory is made accessible from within HP OpenView, providing the information needed to properly troubleshoot problems. Using the link from the HP OpenView console to the HP Client Management Solutions, you can reduce the time needed to resolve issues such as identifying inventory changes, image deployment, and software repair and updates. Hardware and software inventory can automatically be imported into the Service Desk CMDB. For more information on the Altiris Connector for HP OpenView, visit the following URL: http://www.altiris.com/Products/ConnectorHPOpenView.aspx. Altiris Connector Solution The Altiris Connector Solution included in HP CPS integrates Altiris solutions with third-party systems, and allows you to leverage data from different information systems. For more information on the Altiris Connector Solution, visit the following URL: http://www.altiris.com/Products/ConnectorSolution.aspx. Altiris Migration Suite The Altiris Migration Suite included with HP CFS integrates Altiris Inventory and Deployment Solutions. Altiris Inventory Solution provides a comprehensive hardware and software inventory of all clients (HP and non-HP) attached to the network. Altiris Deployment Solution enables hands-off mass deployment of operating systems and applications to client PCs. For more information on the Altiris Migration Suite visit the following URL: http://www.altiris.com/Products/MigrationSuite.aspx. Altiris Client Management Suite Level 1 The Altiris Client Management Suite Level 1 included with HP CPS builds on the functionality of the Altiris Migration Suite by adding several solutions that provide full life-cycle software management. Altiris Patch Management Solution performs customized collection, analysis, and delivery of patches. Altiris Application Metering Solution determines which software applications and licenses are actually being used enabling better management of license purchases and allocation. Altiris Application Management Solution ensures applications remain in compliance with corporate standards. Altiris Carbon Copy Solutions provides Web-hosted remote control with automated configuration and reporting. For more information on the Altiris Client Management Suite Level 1 visit the following URL: http://www.altiris.com/Products/ClientManagementSuite.aspx.

HP client suites components summary Table 1 summarizes the solutions offered in the HP CFS and HP CPS
Table 1 HP Client Suites components summary

HP / Altiris product

Description/components
Availability by suite HP CFS HP CPS X

QuickStart page

The starting point for configuring and using HP Client Manager, allows easy access to administrative and management tasks. A solution that enables centralized hardware management of HP and Compaq client computers from a Web browser. Provides integration with HP Client Manager for complete client hardware and software lifecycle management from within the HP SIM environment. Takes data and machine state snapshots and stores them locally in a protected hard drive partition or an external hard drive. Provides inventory, event forwarding, and menu integration with HP OpenView. Integrates Altiris solutions with your organizations third party software. Includes Altiris Inventory and Deployment Solutions.
HP Client Manager Altiris Connector for HP Systems Insight Manager Altiris Local Recovery Pro
Altiris Connector for HP OpenView Altiris Connector Solution Altiris Migration Suite Altiris Client Management Suite Level 1
Includes Altiris Inventory, Deployment, Software Delivery, Patch Management, Application Metering, Application Management, and Carbon Copy Solutions.
Additional software solutions
HP System Software Manager HP System Software Manager (HP SSM), available as a free download, is a utility that automates remote deployment of device drivers and BIOS updates for your networked HP business PCs. When HP SSM runs, it silently (without user interaction) determines the revision levels of drivers and BIOS installed on each networked client system and compares this inventory against system SoftPaqs (compressed software files) that have been tested and stored in a central file store. HP SSM then automatically updates any down-revision system software on the networked PCs to the later levels available in the file store. Since HP SSM only allows distribution of SoftPaq updates to the correct client system models, administrators can confidently and efficiently use HP SSM to keep system software updated. HP SSM integrates with enterprise software distribution tools such as HP OpenView Management Suite using Radia and Microsoft Systems Management Server (SMS). Using SSM, you can distribute customer-created or third-party updates that have been packaged in the SSM-format. HP SSM may be downloaded at no charge by visiting www.hp.com/go/ssm.
Altiris Local Recovery Altiris Local Recovery provides data and system file protection for HP business desktops, notebooks, and workstations and allows for quick recovery and return to work when information is accidentally deleted or the operating system is corrupted. This utility is preinstalled on many HP commercial PCs produced since June 2004 and available as a free download from hp.com. Designed for disconnected or seldom-connected users, HP Local Recovery protects your HP computers data and system state through scheduled snapshots stored in a protected area on the local hard disk. You can initiate a backup or restore by simply clicking your mouse or pressing the F11 key in a pre-boot environment. System backup and disaster recovery is now easy for all users regardless of connectivity. For more information on Altiris Local Recovery visit the HP Web site at: http://h20331.www2.hp.com/Hpsub/cache/284015-0-0-225-121.html. Altiris Recovery Solution Altiris Recovery Solution provides enterprise-level backup and recovery of servers and PCs from a central administrative console. With Altiris Recovery Solution, data backups can be scheduled to occur automatically to copy data to a protected area on a hard drive or to a network storage area. Altiris Recovery Solution has the ability to save an accurate snapshot of a users computer and quickly restore a computer to that state, dramatically reducing recovery time from disasters. For more information on Altiris Local Recovery visit the following Web site at: http://www.altiris.com/Products/RecoverySolution.aspx.

Table 2 HP CMI availability by platform
HP platform Business Desktops/ Workstations
HP CMI Availability Select products since June 2005
Operating System Support Microsoft Windows XP Professional, Microsoft Windows XP Home, Microsoft Windows XP Professional x64, Microsoft Windows 2000 Microsoft Windows XP Professional

Business Notebooks

Select new products planned for early 2006
For legacy models not equipped with HP CMI, an HP CMI Software Provider SoftPaq may be downloaded from www.hp.com.
Quality/serviceability/compatibility
HP products are designed with quality and reliability in mind to help IT professionals keep their departments running smoothly and the employees working. HP products undergo extensive functional testing and are exposed to environmental extremes to minimize the chance of downtime from hardware failure. HP desktops and workstations feature tool-less access to slots and drive bays to facilitate system expansion by adding optional components. HP carefully engineers software images to be compatible across various hardware form factors within a product series. Maintaining a single image within a product series provides unprecedented IT simplicity, deployment, and manageability.
HP Client Management service solutions
HP Client Management service solutions include a variety of individual services that customers can choose from. These services include individual product support based on lifecycle phases and management service support that covers multi-vendor, networked PCs.
Product Lifecycle support
HP offers specific expertise for any of the four product lifecycle phases: planning, deploying, management, and transition. Planning solutions HP planning solutions enable the customer to create a proactive end-user clientdevice strategy based on key elements including total cost of ownership (TCO) evaluation and assessment of legacy versus new technology, and implementing HP Factory Express Services to accelerate deployment of customized products straight from the manufacturing floor. Deployment solutions HP deployment solutions allow the customer to seamlessly automate the deployment and integration of a complex, multi-vendor system while reducing manual labor and associated costs. Management services HP management services help keep the customers IT support environment running smoothly and efficiently by decreasing the need for in-house support and improving service to end users. Types of management services available include: HP Care Pack Services HP Managed Desktop Services Transition services HP transition services keep the customer IT department on top of evolving market and technology changes with fewer disruptions to business and end users. These services include: Installation, Move, Add, Change, and Disposal (IMACD) services Asset Recovery services Equipment Buy Back services Leasing and Financing services

A free, 30-day evaluation of all the Altiris solutions is available for HP business desktop, notebook, and workstation models. After the evaluation period, a license must be purchased to continue using the Altiris solutions to manage HP client systems. Visit www.hp.com/go/easydeploy to download software and register to receive a 30-day evaluation license. Q. How do I purchase the HP Client Management Solutions? A. Contact your HP representative to purchases licenses for the Altiris solutions. Q. What technical support is available? A. A combination of free and fee-based technical support is available. The offerings are summarized in this section with more details on the HP website at http://h18000.www1.hp.com/im/support.html. Free Online Support Online Support is a complimentary service that helps customers work through technical issues on their own by providing unlimited access to the Altiris Support Portal. The Support Portal includes access to the Knowledge Forum, licensing information, and solutions to common issues. If an answer to a question is not uncovered through a search of the Knowledge Forum, the issue can be posted to the forum where members of the Altiris community (including Altiris support personnel) will respond. The target response time for forum posts is within 24 hours. Fee-based support Incident Support Provides direct access for a single contact from a company, during Altiris business hours, to an Altiris support engineer through telephone and/or email for resolution of a support incident. Premium Support An annual support offering that allows up to two representatives from a company to directly contact an engineer via telephone, email or through the Web. 24 x 7 emergency support is provided through on-call engineers. Custom Support Designed for the larger, enterprise-level customer and allows Altiris support to be molded to the specific needs of the organization. Custom Support is composed of two elements that can be mixed and matched as needed: Assigned Engineer and On-Site Support. Contact your HP representative to order Incident, Premium, or Custom Support.

Alert protocol

SNMP, Pager, Email, remote Yes Yes Yes Yes Yes

WMI Events

Diagnostics BIOS update BIOS configuration Driver updates Mobile user, low bandwidth support Altiris solution integration HP Systems Insight Manager integration HP OpenView integration Microsoft SMS integration

No Yes Yes Yes No

No No Yes No Yes
*Requires systems management software used in conjunction with HP Client Management Interface.
Appendix B: Client Platform and OS Support
Table 4 Platform and OS Support
HP Client Management Solution HP Client Manager [1]
Desktop support? Yes Windows [4] Yes Windows Yes Windows [5]
Notebook support? Yes Windows [4] Yes Windows Yes Windows *Early 2006
Workstation support? Yes Windows [4] Yes Windows Yes Windows

Handheld support? No

Thin Client support? No

HP Local Recovery [2]

HP Client Management Interface
Altiris Client Management Suite Level 1 Inventory Solution Yes Windows, Linux [6] Yes Windows, Linux Yes Windows, Linux [6] Yes Windows, Linux Yes Windows, Linux [6] Yes Windows, Linux Yes Pocket PC, Palm No No

Deployment Solution [3]

Yes Windows XPe, CE.net, Linux No
Application Management Solution Application Metering Solution Carbon Copy Solution Patch Management Solution Software Delivery Solution

Yes Windows

Yes Windows, Linux
Asset Management Suite Level 2 Asset Control Connector Solution Contract Management Solution TCO Management Solution Notes: [1] See HP CM release notes for specific HP models supported www.altiris.com/support/documentation. [2] See HP Local Recovery release notes for specific HP models supported http://www.altiris.com/products/recovery/hp [3] Includes PC Transplant (not supported on thin clients) [4] Microsoft Windows NT (supported on HP Client Manager Software 6.0), Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows XP Professional x64 (supported on HP Client Manager 6.1) [5] Microsoft Windows 2000, Microsoft Windows XP Professional, Microsoft Windows XP Home (not supported on workstations), Microsoft Windows XP Professional x64, Microsoft Windows XP Tablet PC Edition [6] Linux licenses are not included with Client Management Suite, but are available for the individual Inventory, Deployment, and Software Delivery Solutions. Linux platforms supported include Red Hat, SuSE, United, and Mandrake. See the product documentation for specific versions supported --- www.altiris.com/support/documentation. Yes Windows Yes Windows Yes Windows No No

Appendix C: HP Client Management Solutions Quick Reference
The information below serves as a guide to determine which HP and Altiris tools provide different types of manageability.
Hardware and Software Inventory and Asset Management
Table 5 shows the features and tools that support hardware and software inventory tracking, and asset management.
Table 5 Hardware and Software Inventory and Asset Management
Category Hardware Inventory
Feature Asset tag BIOS date/manufacturer/version Thermal Status Communication ports Devices attached to the PCI bus Floppy drive Graphics card manufacturer/memory size Hard drive model/serial number (HP CM 6.1 SP1)/size I/O port status IP address Keyboard MAC address Memory manufacturer/size/speed Memory slot population Mouse Network adapters Notebook battery manufacturer Processor family/speed Product ID Product name Removable media drives System serial number System board USB controller User name and domain Device driver updates
Tool HP Client Manager, HP Client Management Interface
HP Client Manager, Windows Management Instrumentation
HP Client Manager, System Software Manager HP Client Manager
Monitor model Monitor manufacture date Monitor serial number (HP CM 6.1 SP1) Software Inventory Applications Operating System Inventory reports Custom reports Software license compliance Measuring software usage Estimating cost of ownership Leased equipment and SLA control
Altiris Inventory Solution
Reports and Asset Management
Altiris Server Web Reports, HP Client Manager Altiris Application Metering Solution
Altiris TCO Management Solution Altiris Contract Management Solution
Hardware and Software Change and Configuration Management
Table 6 provides a matrix of feature support by client management solutions available from HP and Altiris.
Table 6 Hardware and Software Change and Configuration Management
Altiris Application Metering Solution
Altiris Patch Management Solution
Altiris Software Delivery Solution
Altiris Client Manager Solution
Altiris Carbon Copy Solution
Altiris Deployment Solution

System Software Manager

Altiris Local Recovery Pro
Altiris Help Desk Solution
Altiris Recovery Solution

HP Subscriber's Choice

HPQ BIOS Flash Utility

Altiris Local Recovery

Altiris PC Transplant

HP Client Manager

Feature

Feature detail

BIOS Management (remote) Change BIOS settings Boot order Setup and change BIOS password Flash BIOS with updates Remote Wake-on-LAN from power-off state X X X X X N/A BIOS Setting X X X X BIOS Setting BIOS Setting BIOS Setting X X X X X X X X X X X N/A X N/A N/A BIOS Setting N/A

Hardware Management (remote) Deploy HP-specific driver updates X X Switch HyperThreading X X Control chassis lock Enable/disable serial, parallel, USB ports UUID status Software Management Image creation Image integrity OS installation/ deployment Application packaging Application installation/ deployment Personality and data migration Change control and Notification Fault Notification X X

X X X X X

N/A N/A N/A N/A N/A
X N/A X X N/A Application health checks and diagnostics Free hard drive space S.M.A.R.T. hard drive
PC health checks and diagnostics Hardware alerts
Fault Notification (continued) X X X X X X Memory Device change Memory change [1] Monitor change Notebook battery failure Processor change Chassis intrusion Temperature System disconnected from power supply [2] System disconnected from LAN [2] X N/A N/A X X X N/A N/A N/A

X X X X X X X

X Help desk ticket creation and tracking Fault Recovery Patch Management Application self-healing Remote control Help Desk ticket tracking Backup and disaster recovery support for local hard drive Backup and disaster recovery including open and locked files with support for local and secondary hard drives Backup and disaster recovery including open and locked files with support for local, secondary hard drive and network drives X X X

Network

NOTES: [1] HP Client Management Interface provides memory alerts on systems equipped with ECC memory. [2] Disconnected systems are detected by running a report of systems that have not checked in for a few days or weeks.

Integration

Table 7 shows the tools that support integration with management technology and solutions. Table 7 Tools Used for Integrating HP and Microsoft Manageability
Management technology or solution HP Systems Insight Manager HP OpenView Network Node Manager for Windows, Operations for Windows, Service Desk BMC Software Remedy Helpdesk

Company

Tool used

Hewlett Packard

Altiris Connector for HP SIM, HP CMI Altiris Connector Solution with HP OpenView Connector Pack, HP CMI
Altiris Connector Solution with Altiris Remedy Connector Pack Altiris Connector Solution with PeopleSoft Connector Pack Altiris Active Directory Connector

Oracle

PeopleSoft

Microsoft

Active Directory SMS
Altiris Connector Solution with SMS
Connector Pack, Simple Network Management Protocol, HP CMI
Management Console The management console has many benefits for ease of use including: a single, Web-based interface a single data repository policy-based management role and scope based management security support for mobile/remote users bandwidth throttling checkpoint recovery

Table 9 Current HP models (continued) Solutions supported [1] Solution Acquisition Method Compatible models Agent required [2] Agent deployment method3
Notebooks HP Client Foundation Suites, HP Client Premium Suite HP Client Manager purchase All Altiris NS Client management console
nc4000, nc4200, nc6110, nc6140, nc8000, nx5000
nc4010, nc6000, nc6120, nc6200, nc8200,

HP Local Recovery

nc4000, nc4010, nc6000, nc6140, nc8000, nw8000, nx5000,nx7000, nx7010, nx9020, nx9030, nx9040, nx9100, nx9105, nx9110, nx9500 nc4000, nc4010, nc4200, nc6000, nc6110, nc6120, nc6140, nc6200, nc8000, nc8200, nw8000, nx5000 nc4000, nc4200, nc6110, nc6140, nc8000, nx5000 nc4010, nc6000, nc6120, nc6200, nc8200,
Tablet PC HP Client Foundation Suites, HP Client Premium Suite HP Client Manager purchase tc1100 Altiris NS Client management console

tc1100*

Altiris NS Client with HP CM extensions no agent required no agent required
management console no agent required no agent required
HP Local Recovery System Software Manager Altiris Deployment Solution

Web Web

tc1100 tc1100*

tc1100

* Does not support changing BIOS settings.
Thin Clients HP Client Manager, HP Client Foundation Suite and HP Client Premium Suite HP Local Recovery System Software Manager Altiris Deployment Solution n/a None n/a n/a

n/a n/a

None None
license included and preinstalled
t5125, t5300, t5500, t5510, t5515, t5520, t5525, t5700, t5710, t5720
Workstations HP Client Foundation Suites, HP Client Premium Suite HP Client Manager purchase xw4200, xw4300, xw6200, xw8200, xw9300 xw4200, xw4300, xw6200, xw8000*, xw8200, xw9300 xw4300 Altiris NS Client management console
integrated client feature preloaded, Web
xw4200, xw4300, xw6200, xw8200, xw9300 xw4200, xw4300, xw6200, xw8000*, xw8200, xw9300 xw4200, xw4300, xw6200, xw8200, xw9300
Table 9 Current HP models (continued) NOTES: [1] Solutions Supported: Solution is tested, qualified, and supported by HP. The Altiris Notification Server provides a Web-based management console for other Altiris solutions including HP Client Manager. It is used to install agent software on clients, collect and store information from clients in a database, run Web reports on collected data, and manage policies on client machines to automate many tasks. The Altiris Notification Server is a pre-requisite for the HP Client Manager and is part of the software package provided free when HP Client Manager is downloaded. Altiris Deployment Solution may be run standalone or in conjunction with the Altiris Notification Server-view the Altiris Architecture multi-media tour for more details. [2] Required Agents: Altiris AClient - used to connect client system with Altiris Deployment Solution Altiris NS Client - used to connect client system with Altiris Notification Server; required for all Altiris solutions except Deployment Solution [3] Agent Deployment Methods: Console - The Altiris Deployment Solution console is used to install (push) the Altiris AClient to client systems; The Altiris Notification Server is used to install (push) the Altiris NS Client to client systems. Preinstalled - Included in factory image; agent is installed and active after system set-up is complete. Preloaded - Included in factory image; agent is ready to be installed and activated after system set-up is complete. Web - Downloadable from the HP software & drivers Web site Restore CD - Available on Restore CD included with system [4] HP Client Management Interface: Available on select new HP business desktop, notebook and workstation models introduced after June 2005 (notebook availability planned for early 2006). An HP CMI Software Provider SoftPaq is also available for legacy models and may be downloaded from www.hp.com. Requires systems management software used in conjunction with HP Client Management Interface.

Legacy Models

Table 10 Legacy HP models
Solutions supported [1] Desktops HP Client Manager Software 6.0
d300, d300s, d310, d315, d320, d325, d330, d500, d510, d510 e-pc, d530,Deskpro EN (manufactured after 2001), Deskpro EX and EXS, IPAQ desktop (manufactured after 2001), iPAQ legacyfree desktop (manufactured after 2001), VL400, VL410, VL420, VL800, VL8i, HP epc d220,d228, d230, d240, d248, d330, d338, d530, d538, dx6050 d300, d300s, d310, d315, d320, d325, d330, d500, d510, d530, Deskpro EN, Deskpro EX and EXS, IPAQ desktop, iPAQ legacy-free desktop d300, d300s, d310, d315, d320, d325, d330, d500, d510, d510 e-pc, d530, Deskpro EN, Deskpro EX and EXS, IPAQ desktop, iPAQ legacy-free desktop VL400, VL410, VL420, VL800, VL8i, HP epc All
HP CMS client and/or Altiris NS Client

purchase

Other Altiris Solutions

Altiris NS Client

Table 10 Legacy HP models (continued) Solutions supported [1] Notebooks HP Client Manager Software 6.0 Web E500, N400c, N410c, N600c, N610c, N620c, N800c, N1000c, Omnibook VT6200/510 E500, M300, M700, N400c, N410c, N600c, N610c, N620c, N800c, N800w, N1000c, Omnibook 6100, Omnibook VT6200/510, Omnibook XE4000, Omnibook XE-GF nx7000, nx9010, nx9100, nx9105 E500, M300, M700, N400c, N410c, N600c, N610c, N620c, N800c, N800w, N1000c, N1005, Omnibook 6100, Omnibook VT6200/510, Omnibook XE4000, Omnibook XE-GF All HP CMS client and/or Altiris NS Client management console Solution Acquisition Method Compatible models Agent required [2] Agent deployment method [3]
Other Altiris Solutions Tablet PC HP Client Manager Software 6.0

tc1000*

HP CMS client and/or Altiris NS Client no agent required
System Software Manager HP Local Recovery Altiris Deployment Solution Other Altiris Solutions

Web purchase

tc1000 tc1000
no agent required Altiris AClient
no agent required management console

tc1000

* Does not support changing BIOS settings
Table 10 Legacy HP models (continued) Solutions supported [1] Solution Acquisition Method Compatible models Agent required [2] Agent deployment method [3]

For more information

To learn more about HP Client Management Solutions, contact your local HP sales representative or visit our website at: http://www.hp.com/go/easydeploy To learn more about HP systems for large business, visit our website at:
http://www.hp.com/go/enterprise
2005, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. 5982-8260EN, Revision 4, 02/2006