HP Compaq DX2710 Small Form Factor PC
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Manual
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(English)HP Compaq DX2710 Small Form Factor Pc - Illustrated Parts Map: Compaq Business Desktop Dx2710 Small Form Factor Models, size: 565 KB |
Related manuals HP Compaq DX2710 Small Form Factor Pc Support Telephone Numbers HP Compaq DX2710 Small Form Factor Pc Service Reference Guide: Compaq Dx2710 Mt/dx2718 Mt/dx2710 Sff Business Pcs 1ST HP Compaq DX2710 Small Form Factor Pc Troubleshooting Guide: Compaq Business Desktops Dx2710/dx2718 Microtowers And D |
HP Compaq DX2710 Small Form Factor PC
User reviews and opinions
| CompTutor |
11:41pm on Thursday, September 16th, 2010 ![]() |
| I am mostly on move for business. I carry lots of data every time and this drive is my constant partner. I love red color. I take this stylish ruby red rugged for all my travels. It is compact and quick. I cannot use the encryption feature to transfer my classified files on the corporate intranet network. | |
| briant1982 |
3:23am on Sunday, August 29th, 2010 ![]() |
| I am a mobile DJ and I purchased this because many of my gigs are set in a dark atmosphere. This product works perfectly. I did my research around and until now iomega has this media player that competes with WD player. | |
| sinnfrei |
12:56am on Wednesday, August 25th, 2010 ![]() |
| "I was given this drive as a gift for Christmas, and I can tell you right now its a life saver. "For my $ this is a good deal. Very rugged & saw on-line how it can be dropped from a ceiling & still work." Rugged. | |
| gregwooding |
8:30am on Friday, August 6th, 2010 ![]() |
| Wealth of Features, Built Like a Tank, Screaming Fast Horrifically Flawed Software VERY RELIABLE ALSO ONLY PAID $95.00 AT WWW.NETS-INC.NET NONE | |
| lhenderson |
10:03am on Saturday, July 31st, 2010 ![]() |
| thank go d I had my old adaptec snap server (that this new iomega was purposed to replace) still untouched with all the data. | |
| andysopenoffice |
4:41am on Friday, July 30th, 2010 ![]() |
| highly recommend this product easy install, small footprint, good looking product none so far Very good service Excelente response time none | |
| jamesmacklin |
1:51pm on Thursday, July 22nd, 2010 ![]() |
| Overall a nice product. Two formats I regularly use on my computer and like to see on the screenplay are MKV and RMVB. Need some space to upload my videos I got on a lot of different video cams (old and new). | |
| bertoldo |
9:38am on Monday, June 14th, 2010 ![]() |
| While old technology, they represent cheap removable media. The zip drive is more flexible then burning files to a CD ( it is not permanent ). The Iomega Zip drive product is one we have used for many years. | |
| greennick |
4:53pm on Sunday, May 23rd, 2010 ![]() |
| The bold colors really make your labels stick out and the variety allows for visibility and easier organizing. Easy To Read Print,Good Colors. It is going quiet well. I am a kind of user who let me laptop run almost 20 hours a day. Easy To Install,Highly Compatible,Quiet,Reliable Works fine Easy To Install | |
| astericsTR |
3:38pm on Wednesday, April 21st, 2010 ![]() |
| I have found Zip/Rev disks to be the most reliable hard disk backup system yet developed. Tapes are slow and unreliable. The zip format is very convenient. I have been using them for years. I used to mail the 100mb disks overseas in just an envelope without a problem. | |
| schubdidudldum |
5:36am on Saturday, April 10th, 2010 ![]() |
| Great for marking disks. Easy To Read Print,Glides Smoothly,Good Colors,Ink Applies Evenly,Ink Dries Quickly,Long Lasting Ink | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents
service reference guide
HP Compaq dx2710 MT/dx2718 MT/dx2710 SFF Business PCs 1st Edition
This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, SATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights. Document Part Number 483941-001
Service Reference Guide
Document Part Number: 483941-001
February 2008
Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel is a trademark of Intel Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Service Reference Guide HP Compaq dx2710 MT/dx2718 MT/dx2710 SFF Business PCs First Edition (February 2008) Document Part Number: 483941-001
Contents
1 Installing the Operating System
1.1 1.2 Microsoft Windows XP/Windows Vista/Redflag Linux. 1.1.1 Installing or Upgrading Device Drivers (Only applicable for Windows OS). Converting to NTFS (Associated with Windows OS). 1.2.1 Windows XP Home/XP Professional(Vista downgrade)/ Vista Basic/Vista Business 32. HP Software. 12
2 Setup Utilities and Diagnostics Features
2.1 2.2 Power-On Self-Test (POST). 21 Computer Setup Utilities. 22 2.2.1 Using Computer Setup (F10) Utilities. 22 2.2.2 Computer Setup Menu. 24 Recovering the Configuration Settings. 211 2.3.1 Backing up the CMOS. 211 2.3.2 Restoring the CMOS. 211
3 Desktop Management
3.1 3.2 Initial Configuration and Deployment. ROM Flash. 3.2.1 FailSafe Boot Block ROM. 3.2.2 Dual-State Power Button. 3.2.3 Power Management. 3.2.4 World Wide Web Site. Security. 3.3.1 Password Security. 3.3.2 Establishing a Supervisor Password Using Computer Setup. 3.3.3 Establishing a User Password Using Computer Setup. 3.3.4 Surge-Tolerant Power Supply. 36
4 Serial ATA Drive Guidelines and Features
4.1 4.2 SATA 3.0 Hard Drives. SATA Hard Drive Cables. 4.2.1 SATA Data Cable. 4.2.2 SATA Power Cable. SATA SMART Drives. Drive Capacities. SATA BIOS. 43
HP web site at www.hp.com Restore Plus! CD, which is supplied with many Compaq models
Additional HP software may be required in certain situations.
Setup Utilities and Diagnostics Features
Setup Utilities (F10) and diagnostic features provide information needed about the computer system when contacting Customer Support. These tools can also be used to:
Change factory default settings and to set or change the system configuration, which may be necessary when you add or remove hardware. Determine if all of the devices installed on the computer are recognized by the system and functioning properly. Determine information about the operating environment of the computer. Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST). Establish and manage passwords and other security features. Establish and manage energy-saving timeouts.
All features identified in this chapter may not be available on all HP products.
2.1 Power-On Self-Test (POST)
POST is a series of diagnostic tests that runs automatically when the system is turned on. POST checks the following items to ensure that the computer system is functioning properly:
Keyboard Memory modules Diskette drives All IDE (ATA) and SATA mass storage devices Processors Controllers
Supervisor icon appears on screen is If theneed to enterPassword is set, a keycontinuing. Referthe Chapterwhile POST3.1,running. You will the password before to 3, Section Initial If POST finds an error in the system, an audible and/or visual message occurs. For POST error messages and their solutions refer to Appendix C, POST Error Messages.
Configuration and Deployment, for information on setting, deleting, or bypassing the password.
2.2 Computer Setup Utilities
Use Computer Setup Utilities (F10) to:
Modify or restore factory default settings. Set the system date and time. Set, view, change, or verify the system configuration including settings for processor, graphics, memory, audio, storage, communications, and input devices. Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, USB devices. Configure the boot priority of IDE (ATA) and SATA hard drive controllers. Enable or disable Network Server Mode, which allows the computer to boot the operating system when the power-on password is enabled with or without a keyboard or mouse attached. When attached to the system, the keyboard and mouse remain locked until the power-on password is entered. Enable supervisor password prompting during system restarts (warm boots) as well as during power-on. Establish a supervisor password that controls access to Computer Setup (F10) Utility and the settings described in this section. Enable or disable removable media boot ability. Enable or disable removable media write ability (when supported by hardware). Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST). Execute self-tests on a specified IDE (ATA) hard drive (when supported by the drive).
3.3.2 Establishing a Supervisor Password Using Computer Setup
Establishing a supervisor password through Computer Setup prevents reconfiguration of the computer (use of the Computer Setup (F10) utility) until the password is entered. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the computer is turned on, press and hold the F10 key until you enter Computer Setup. Press Enter to bypass the title screen, if necessary. do appropriate time, If you andnot press the F10 key at the access the utility. you must turn the computer off, then on again, press the F10 key again to If you are using a PS/2 keyboard, you may see a Keyboard Error messagedisregard it. 3. Select Set Supervisor Password and follow the instructions on the screen. 4. Before exiting, click Save and Exit Setup.
3.3.3 Establishing a User Password Using Computer Setup
Establishing a user password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. When a user password is set, Computer Setup presents Password Options under the Security menu. Password options include Password Prompt on Warm Boot. When Password Prompt on Warm Boot is enabled, the password must also be entered each time the computer is rebooted.
Service Reference Guide 483941-001 33
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the computer is turned on, press and hold the F10 key until you enter Computer Setup. Press Enter to bypass the title screen, if necessary. do appropriate time, If you andnot press the F10 key at the access the utility. you must turn the computer off, then on again, press the F10 key again to If you are using a PS/2 keyboard, you may see a Keyboard Error messagedisregard it. 3. Select Set User Password and follow the instructions on the screen. 4. Before exiting, click Save and Exit Setup.
Entering a User Password
To enter a user password, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. When the key icon appears on the monitor, type your current password, then press Enter.
Type carefully; for security reasons, the characters you type do not appear on the screen.
If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the computer, then turn it on again before you can continue.
Entering a Supervisor Password
If a supervisor password has been established on the computer, you will be prompted to enter it each time you run Computer Setup. 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 2. As soon as the computer is turned on, press and hold the F10 key until you enter Computer Setup. Press Enter to bypass the title screen, if necessary. do appropriate time, If you andnot press the F10 key at the access the utility. you must turn the computer off, then on again, press the F10 key again to If you are using a PS/2 keyboard, you may see a Keyboard Error messagedisregard it. 3. When the key icon appears on the monitor, type the setup password, then press the Enter key.
Chassis Designations
5.1.1 Microtower (MT)/Small Form Factor (SFF)
dx2710 MT
dx2718 MT
dx2710SFF Note: dx2718 MT is only for China Market.
Electrostatic Discharge Information
A sudden discharge of static electricity from your finger or other conductor can destroy staticsensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
5.2.1 Generating Static
The following table shows that:
Different activities generate different amounts of static electricity. Static electricity increases as humidity decreases.
Relative Humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing bubble pack from PCB Packing PCBs in foam-lined box 55% 7,500 V 3,000 V 400 V 7,000 V 5,000 V 40% 15,000 V 5,000 V 800 V 20,000 V 11,000 V 10% 35,000 V 12,000 V 6,000 V 26,500 V 21,000 V
700 volts can degrade a product.
5.2.2 Preventing Electrostatic Damage to Equipment
Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories.
To avoid hand contact, transport products in static-safe containers such as tubes, bags, or boxes. Protect all electrostatic parts and assemblies with conductive or approved containers or packaging. Keep electrostatic sensitive parts in their containers until they arrive at static-free stations. Place items on a grounded surface before removing them from their container. Always be properly grounded when touching a sensitive component or assembly. Avoid contact with pins, leads, or circuitry. Place reusable electrostatic-sensitive parts from assemblies in protective packaging or conductive foam.
5.2.3 Personal Grounding Methods and Equipment
Use the following equipment to prevent static electricity damage to equipment:
483941-001 Service Reference Guide
Static awareness labels Wrist straps and footwear straps providing one-megohm +/- 10% resistance Material handling packages Conductive plastic bags Conductive plastic tubes Conductive tote boxes Opaque shielding bags Transparent metallized shielding bags Transparent shielding tubes
Routine Care
5.3.1 General Cleaning Safety Precautions
1. Never use solvents or flammable solutions to clean the computer. 2. Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component. 3. Always unplug the computer when cleaning with liquids or damp cloths. 4. Always unplug the computer before cleaning the keyboard, mouse, or air vents. 5. Disconnect the keyboard before cleaning it. 6. Wear safety glasses equipped with side shields when cleaning the keyboard.
5.3.2 Cleaning the Computer Case
Follow all safety precautions in Section 5.3.1, General Cleaning Safety Precautions, before cleaning the computer. To clean the computer case, follow the procedures described below:
To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab. For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with a cloth or swab dampened with clear water. For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will evaporate quickly and not leave a residue. After cleaning, always wipe the unit with a clean, lint-free cloth. Occasionally clean the air vents on the computer. Lint and other foreign matter can block the vents and limit the airflow.
5.3.3 Cleaning the Keyboard
Follow all safety precautions in Section 5.3.1, General Cleaning Safety Precautions, before cleaning the keyboard. To clean the tops of the keys or the keyboard body, follow the procedures described in Section 5.3.2, Cleaning the Computer Case. When cleaning debris from under the keys, review all rules in Section 5.3.1, General Cleaning Safety Precautions, before following these procedures:
CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from under the keys.
Visible debris underneath or between the keys may be removed by vacuuming or shaking. Canned, pressurized air may be used to clean debris from under the keys. Caution should be used as too much air pressure can dislodge lubricants applied under the wide keys. If you remove a key, use a specially designed key puller to prevent damage to the keys. This tool is available through many electronic supply outlets.
6. Press the latch 1. 7. Slide the drive to the right of the bay 2.
8. To install a hard drive, reverse the above procedure. 9. Connect the power cable 1 and data cable 2 to the hard drive.
Connecting the Power Cable and Data Cable
6.9 Front I/O Panel Housing Assembly - MT chassis
1. Prepare the computer for disassembly (Section 6.1, Preparation for Disassembly). 2. Remove the access panel and rotate the computer so the system board is parallel to the table to make it easier to work on (Section 6.1, Preparation for Disassembly). 3. Disconnect two attaching cables from the system board: the power switch/LED cable, and the front USB cable. 4. Remove the two screws 1 that secure the housing to the chassis and then pull the housing 2 away from the chassis.
To install the housing assembly, reverse the removal procedures. The installtion method for SFF is similar to MT.
6.10 System Fan
1. Prepare the computer for disassembly (Section 6.1, Preparation for Disassembly). 2. Remove the access panel (Section 6.2, Remove the computer access panel and front bezel (MT chassis and SFF chassis)). 3. Disconnect the cable that connects the system fan to the system board. 4. Remove the four screws that secure the fan to the chassis and remove the fan.
To install the fan, reverse the removal procedures. Note: Similar installtion procedure is lying on SFF for System Fan.
6.11 Heatsink - MT chassis
1. Prepare the computer for disassembly (Section 6.1, Preparation for Disassembly). 2. Remove the access panel (Section 6.2, Remove the computer access panel and front bezel (MT chassis and SFF chassis)). 3. Lay the computer down on its side to make it easier to work on. 4. Disconnect the 4-pin power cable from the system board to make it easier to access the heatsink. 5. Disconnect the heatsink control cable from the system board. 6. Loosen the four captive screws that secure the heatsink to the system board. 7. Lift the heatsink from atop the processor and set it on its side to keep from contaminating the work area with thermal grease.
To install the power supply, reverse the removal procedure. The installtion of power supply for MT and SFF is same.
Connector Pin Assignments
This appendix contains the pin assignments for many computer and workstation connectors. Some of these connectors may not be used on the product being serviced. Enhanced Keyboard
Connector and Icon Pin Signal Data Unused Ground +5 VDC Clock Unused
Ethernet RJ-45
Connector and Icon Pin Signal (+) Transmit Data (-) Transmit Data (+) Receive Data Unused Unused (-) Receive Data Unused Unused
Parallel Interface
Connector and Icon
Pin 5 6
Signal Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4
Pin 11 12
Signal Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End
Pin 17 18-25
Signal Select Auto Linefeed Error Initialize Printer Select IN Signal Ground
Serial Interface, Powered and Non-Powered
Connector and Icon Pin 9 Signal Carrier Detect (12V if powered) Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator (5V if powered)
Connector and Icon Pin Signal +5 VDC - Data + Data Ground
Microphone
Connector and Icon (1/8" miniphone)
Pin 1 (Tip) 2 (Ring) 3 (Shield)
Signal Audio Power Ground
Headphone
Signal Audio_Left Audio_Right Ground
Line-In Audio
Signal Audio_In_Left Audio_In_Right Ground
Line-Out Audio
Signal Audio_Out_Left Audio_Out_Right Ground
Monitor
Signal Red Analog Green Analog Blue Analog Not used Ground
Pin 10
Signal Ground Ground Ground +5V DC (fused) Ground
Pin 15
Signal Not used DDC Serial Data Horizontal Sync Vertical Sync DDC Serial Clock
24-Pin Power
Connector
Signal +3.3 V +3.3 V GND +5 V GND +5 V GND
Pin 13-1
Signal P.G +5 VSB +12 V +12 V +3.3 V +3.3 V +3.3 VS
Pin 20
Signal -12 V GND PSON GND GND GND NI
Pin 23 24
Signal +5 V +5 V +5 V GND
4-Pin Power (for CPU)
Connector and Icon Pin Signal GND GND +12 V +12 V
Power Cord Set Requirements
The voltage select switch feature on the computer permits it to operate from any line voltage between 100-127 or 220-240 volts AC. The power cord set received with the computer meets the requirements for use in the country where you purchased the equipment. Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider.
General Requirements
The requirements listed below are applicable to all countries: 1. The length of the power cord set must be at least 1.8 m (6.00 feet) and a maximum of 3.0 m (9.75 feet.) 2. All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. 3. The power cord set must have a minimum current capacity of 10A and a nominal voltage rating of 115 to 230 volts AC, as required by each countrys power system. 4. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with appliance inlet on the Switch Box.
POST Error Messages
An error message results if the Power-On Self-Test (POST) encounters a problem. This test runs when the system is turned on, checking assemblies within the computer and reporting any errors found. Not all computers use all of the codes listed. Recommended Actions are to be taken in incremental steps. Perform one step at a time and continue only if the action does not cure the problem. POST Error Messages
Screen Message BIOS ROM checksum error - System halted Probable Cause The checksum of the BIOS code in the BIOS chip is incorrect, indicating the BIOS code may have become corrupt. The CMOS battery is no longer functional. Checksum of CMOS is incorrect, so the system loads the default equipment configuration. A checksum error may indicate that CMOS has become corrupt. A weak battery may have caused this error. Displays the running speed of the CPU. A remind message, not an error. Cannot find or initialize the hard drive controller or the drive. Recommended Action Replace the BIOS
CMOS battery failed CMOS checksum error Defaults loaded
Replacement battery. Check the battery and replace if necessary.
CPU at xxxx Press ESC to skip memory test HARD DISK INSTALL FAILURE
Not an error, no action request The user may press Esc to skip the full memory test. Make sure the controller is installed correctly. If no hard drives are installed, be sure the Hard Drive selection in Setup is set to NONE.
Screen Message Keyboard error or no keyboard present Probable Cause Cannot initialize the keyboard. Recommended Action Make sure the keyboard is attached correctly and no keys are pressed during POST. To purposely configure the system without a keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD. The BIOS then ignores the missing keyboard during POST. No action request
Memory Test:
This message displays during a full memory test, counting down the memory areas being tested. If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set of BIOS defaults designed for the most stable, minimal-performance system operations.
Memory test fail
Reseat memory modules. Replace memory modules.
Override enabled Defaults loaded
Restart the computer, use the F10 Key to access Computer Setup. Select Load Default Settings > Save and Exit.
Screen Message Error: Non-System disk or disk error Replace and press any key when ready Probable Cause The BIOS was unable to find a suitable boot device. For Argali, this may mean an uninitialized or corrupt ATA flash. CPU Fan weak (RPM < 500) or not turning, Display Warning message and Long Beep for 5 sec and shut down. Recommended Action Reseat the device data and power cables. Replace the device data cable. Replace the device. Replace the system board. 1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed. 3. If fan is plugged in and seated properly, but is not spinning, then replace processor fan. 4. Reseat processor heatsink and verify that the fan assembly is properly attached. 5. Contact an authorized reseller or service provider. Warning: System Fan has failed. For Thermal Protection, System will be shut down. Please contact Service Centre. System Fan weak (RPM < 700) or not turning, Display Warning message and Long Beep for 5 sec and shut down. 1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed. 3. If fan is plugged in and seated properly, but is not spinning, then replace processor fan. 4. Reseat processor heatsink and verify that the fan assembly is properly attached. 5. Contact an authorized reseller or service provider.
MConnecting the computer to a live AC outlet prolongs the life of the RTC battery.
Cursor will not move using the arrow keys on the keypad.
The Num Lock key may be on.
Poor performance is experienced.
Processor is hot.
Poor performance is Hard drive is full. experienced (continued). Low on memory. Hard drive is fragmented. Program previously accessed did not release reserved memory back to the system. Virus resident on the hard drive. Too many applications running.
Transfer data from the hard drive to create more space on the hard drive. Add more memory. Defragment hard drive. Restart the computer.
Run the virus protection program. 1. Close unnecessary applications to free up memory. 2. Add more memory.
Problem
Cause Some software applications, especially games, are stressful on the graphics subsystem.
Solution 1. Lower the display resolution for the current application or consult the documentation that came with the application for suggestions on how to improve performance by adjusting parameters in the application. 2. Add more memory. 3. Upgrade the graphics solution.
Cause unknown. Blank screen (no video). Monitor is not turned on and the monitor light is not on. The cable connections are not correct. Blank screen (no video) (continued). You may have a screen blanking utility installed or energy saver features are enabled. Computer is in standby mode.
Restart the computer. Turn on the monitor and check that the monitor light is on. Check the cable connection from the monitor to the computer and to the electrical outlet. Press any key or click the mouse button and, if set, type your password.
Press the power button to resume from standby mode.
resume not hold down the CAUTION: When attempting toseconds. from standby mode, do will shut down and power button for more than four Otherwise, the computer you will lose any unsaved data. You are using a fixed-sync monitor and it will not sync at the resolution chosen. The VGA/BNC selector switch on the monitor (some models) is not properly set. Bad monitor. Power LED is flashing and computer will not start. Initernal error has occurred and the computer is flashing a code. Be sure that the monitor can accept the same horizontal scan rate as the resolution chosen. Set the selector switch to agree with the cable connection.
resume mode, do not hold down the CAUTION: When attempting toseconds. from standby computer will shut down and power button for more than four Otherwise, the you will lose your data. Cursor will not move using the arrow keys on the keypad. The Num Lock key may be on. Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys. The Num Lock key can be disabled (or enabled) in Computer Setup. 1. Shut down the computer using the keyboard. 2. Plug the mouse connector into the back of the computer (or the keyboard) and restart the computer. Shut down the computer using the keyboard and then restart the computer. Replace the mouse. Press the power button to resume from standby mode.
Mouse does not respond to movement or is too slow.
Mouse connector is not properly plugged into the back of the computer.
Program in use has stopped responding to commands. Mouse needs repairs. Computer is in standby mode.
resume mode, do not hold down the CAUTION: When attempting toseconds. from standby computer will shut down and power button for more than four Otherwise, the you will lose your data. Mouse will only move vertically or horizontally, or movement is jerky. Mouse roller ball is dirty. Remove roller ball cover from the bottom of the mouse and clean it.
Solving Network Problems
These guidelines do not discuss the process of debugging the network cabling. Solving Network Problems
Problem Wake-on-LAN feature is not functioning. Network driver does not detect network controller. Cause Wake-on-LAN is not enabled. Network controller is disabled. Incorrect network driver. Solution Use the Network control application to enable Wake-on-LAN. Run Computer Setup and enable network controller. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturers Web site. Check cabling and network equipment for proper connection. Use the Network control application to verify that the device is working properly. Reinstall network drivers. Disable auto-sensing capabilities and force the system into the correct operating mode. Ensure that both ends of the data cable are securely connected. Ensure that the cable is attached to the correct connector. Ensure that the cable and device at the other end are operating correctly. Under the Computer Setup Advanced menu, change the resource settings for the board. Replace the NIC or replace the system board if the NIC is embedded. 1. Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller. 2. Make sure the correct network client and protocol is installed.
Network status link light does not turn on or it never flashes.
Diagnostic Front Panel LEDs and Audible Codes
Activity Green Power LED On. Green Power LED flashes every two seconds. Beeps None None Possible Cause Computer on. Computer in Suspend to RAM mode (some models only) or normal Suspend mode. Processor thermal protection activated: A fan may be blocked or not turning. OR The heatsink/fan assembly is not properly attached to the processor. Recommended Action None Not support wake up by mouse/ keyboard. Should be Press Power button.
CPU Fan weak (RPM < 600) or not turning, Display Warning message and Long Beep for 5 sec and shut down. System Fan weak (RPM < 600) or not turning, Display Warning message and Long Beep for 5 sec and shut down.
1. Ensure that the computer air vents are not blocked and the processor cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed. 3. If fan is plugged in and seated properly, but is not spinning, then replace processor fan. 4. Reseat processor heatsink and verify that the fan assembly is properly attached. 5. Contact an authorized reseller or service provider.
Red Power LED flashes five times, one every second, followed by a 2 second pause. Also 5 simultaneous beeps will be heard. Red Power LED flashes 6 times, one every second, followed by a 2 second pause. Also 6 simultaneous beeps will be heard.
Pre-video memory error.
1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board.
Pre-video graphics error.
For systems with a graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board.
Diagnostic Front Panel LEDs and Audible Codes (Continued)
Activity Red Power LED flashes 8 times, one every second, followed by a 2 second pause. Also 8 simultaneous beeps will be heard. Inclining beeps when password entered. Declining beeps when password entered. Beeps 8 Possible Cause Invalid ROM based on bad checksum. Recommended Action 1. Reflash the system ROM with the latest BIOS image. 2. Replace the system board.
Rapid incline Rapid decline
Incorrect password entered. Correct password entered.
Enter the correct password.
No action required.
Activity System does not power on and LEDs are not flashing. Beeps None Possible Cause System unable to power on. Recommended Action Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then: 1. Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage*. Proper voltage setting depends on your region. 2. Remove the expansion cards one at a time until the 5V_aux light on the system board turns on. 3. Replace the system board. OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn green then: 1. Check that the unit is plugged into a working AC outlet. 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables are properly connected to the system board. 4. Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. 5. If the 5V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board.
Activity System gives an error message stating that Error 912 - computer cover or side panel has been removed. Make sure that any system access was authorized and press F1 to continue. Beeps Continuous beep for 5 seconds Possible Cause The chassis side cover is open or would have been removed after previous power on. Recommended Action 1. Make sure that the Chassis side cover is closed if not fix it as directed in the assembling guide. 2. Ensure that any system access was authorized, check all the hardware ensuring that no hardware has been changed or removed. Then enter the BIOS setup by pressing F10 then select Hardware Monitor setup and enable the Reset Case Open Status. 3. Refer to the F10 Utility Guide for its functionality and any further issues. 4. For maximum security, be sure to establish a setup password. The setup password prevents unauthorized access to the Computer Setup utility.

HP Compaq Desktop PC accessories guide
Flexibility, expandability, dependability
HP Desktop PC Accessories
Extend the power and functionality of your HP Business Desktop with accessories that are designed, tested and verified to work reliably and consistently with HP products. You get:
1. Top quality
Reliable products and solutions from HP
2. Customer service
HP accessories have a one-year warranty or the remainder of the warranty of the HP product in which its installed
3. HP value
Greater dependability means reduced loss from downtime and system failures
4. One-stop shopping
Find everything to meet your business needs in our broad range of solutions
Get the most out of your Desktop PC with HP accessories Solutions
Easy Security solutions Productivity Solutions
See an immediate boost to your productivity by improving your desktop system performance
Protect your assetssuch as hardware, network access and datafrom unauthorised use, malicious viruses, tampering and theft
COmplete physical security Solutions
Industry-standard accessories that provide physical anti-theft security and workspace optimisation
Data and network security Solutions
Unexpected events wont catch you off-guard if you have these accessories to make your desktop PC, data and networks more secure
Workspace usability solutions
Make comfort and efficiency in the workplace a priority, with these accessories that put everything you need at your fingertips
Get more done, faster.
Productivity solutions
Hard Drives
Increase data storage capacity with HP hard disk drives Choose from PATA and Serial ATA hard drives Superior reliability and data integrity SMART IV self-monitoring drive technology alerts you to performance issues before it is too late Extensive product testing by HP and strict supplier qualification procedures
Memory
Improve system performance cost-effectively using reliable, HP-tested memory Reduce bottlenecks caused by memory intensive applications Optimise operating system with more memory More cost effective than upgrading the processor or adding a hard drive Thoroughly tested and qualified for your HP desktop PC Performance optimisation on memory intensive applications in HP desktop PCs with two memory channels (dual channel)
Intel Gigabit CT Desktop NIC
Experience faster data transfer rates of over 100 Mb/s with powerful end-to-end Gigabit networking solutions High-performance connectivity for bandwidthintensive applications Alleviate congestion and network bottlenecks Gigabit Ethernet runs on virtually all existing CAT-5 cabling
HP USB Graphics Adapter
Enhance productivity by quickly and easily connecting up to six monitors Boost productivity and multi-task across several open applications Daisy-chain multiple USB-capable displays with multiple Adapters Intuitive graphic user interface enables quick adjustments of display settings such as resolution, colour quality, extension, and screen rotation Build a mega wall of tiled displays or use several monitors with a notebook or desktop PC on the desk
Optical Drives
Latest optical drive technology tested to meet your needs Extensive range of offerings that includes, HP 16X SATA Blu-ray Writer, HP 16X DVD+/ R/W SuperMulti LightScribe Drive, HP 16X SATA DVD-ROM New Blu-ray technology with highly efficient and storage capacity up to 50GB for your business. The hardware and software with the Writer allows to author and edit professional Blu-ray video. With HP LightScribe, you can burn your own laser-etched disc labels using the same laser that burns your dataright inside your Blu-ray drive
Graphics
See more and do more in graphics intensive environments by increasing 2D and 3D graphics performance Graphics controllers with solid 2D and advanced 3D functionality and performance Dual-head graphics controllers support dual monitors for added productivity and flexibility Seamless integration and compatibility with major graphics software packages Delivers stability, high image quality and fast performance
Full Office productivity at just a click
Enhance the productivity of your computer in an instant. The full version of the Office 2007 suite is pre-installed on your HP Compaq Desktop PC*, so no additional software installation is required when you purchase the full-license activation key from HP**. Step 1: Step 2: Step 3:
Double click the trial icon at the top left corner of your desktop to launch the Activation Assistant (alternatively, locate the Activation Assistant at Start/All Programs/Activation Assistant for Microsoft office). At the Activation Assistant, simply follow instructions to generate your trial activation key online, or to purchase the full working version (Internet connection required). Copy or save the activation key. Open a Microsoft Office programme (Word, Excel, etc.) and enter the activation key when prompted.
The Microsoft Office 2007 is a trial version; functionality is reduced after 60 days. To utilise the full version, please purchase the programme via the Microsoft Office Trial icon. ** Medialess License Keys can only be activated on models with the Office Ready image.
Productivity, efficiency and ergonomics
workspace usability solutions
Removable Storage
Easily backup, share and transfer files without the need for bulky drives or diskettes Range of optical drives that includes HP 16X SATA Blu-ray Writer, HP 16X DVD+/RW LightScribe Drive, HP 16X DVD-ROM Drive HP MultiBay Drives provide an easy local back-up solution that is easily shared amongst multiple PCs with MulitBay adapters
HP USB Powered Speakers
Slim and compact for convenient portability, this HP USB Powered Speakers provide excellent sound clarity for your enjoyment USB powered Power, volume and tone controls located on the front of the right speaker
HP LCD Speaker Bar
Improve the quality of your multimedia presentations, streaming online videos or Web-based seminars by adding high-quality stereo audio output to your HP flat panel monitor Lightweight, elegantly-designed, the sound bar attaches easily to the bottom of the monitor to bring audio support features such as high-quality speakers and an external headphone jack right to the desktop Conveniently powered through a USB port located either on the PC or monitor (if the monitor has an integrated USB hub), so there are no power cords or AC adapters to be concerned about Fully supported by HP Technical Support when used with an HP system
Flat Panel Monitor Quick Release
This easy-to-use flat panel monitor mounting solution is VESA-compliant, making it compatible with a variety of stands, brackets, arms or wall mounts Quickly and securely attach a flat panel monitor to VESA-compliant mountings Sure-Lock mechanism snaps the monitor or other mounted device securely in place Can be further secured with a theft-deterrent security screw
HP Integrated Work Center
Save desktop space, improve ergonomics and reduce cable clutter with the sleek and innovative HP Integrated Work Center Combine the 17-inch, 18.5-inch, 19-inch, 20-inch or 22-inch HP flat panel monitor with the HP Compaq dc7800 and dc7900 ultra-slim desktop or HP Thin Client No cables required for network management when using a Wireless NIC Compact configuration makes more efficient use of space constrained environments Carrying handle simplifies PC and monitor transport Cable management solution keeps PC cables together and hidden from view
Multi-monitor Graphic Cards
Improve productivity and efficiency by adding a second monitor for easier multitasking of multiple projects Dual-head graphics controllers offer maximum screen real estate with support for dual monitors Manage and display more data faster on the latest flat-panel displays
protect your critical data
data and network security solutions
HP ProtectTools Security Software Suite
Out of the box PC protection to secure your identity, data and network HP ProtectTools Security Manager includes: BIOS Configuration for HP ProtectTools allows access to BIOS from Windows environment Credential Manager for HP ProtectTools provides simple to use Single Sign-on and Multi-factor authentication Device Access Manager for HP ProtectTools enables restriction of write capabilities (USB/RW) Drive Encryption for HP ProtectTools encrypts entire hard drive and secures data from theft or breach Embedded Security for HP ProtectTools enables TPM for encryption of data and drives File Sanitizer for HP ProtectTools allows you to shred and wipe files permanently from your HDD, and prevents them from being retrieved later Privacy Manager provides protection when using everyday communications by enhancing the security of your IM communications (chat), and prevents fraudulent email by ensuring that senders are genuine
Secure Networking
A managed system with robust secure networking via Gigabit NICs and secure wireless LAN/Bluetooth connectivity for transmitting alerts, sending status or failure information to the remote management console Deliver an instant warning to the remote management console when an out-of-limit environmental condition is detected, such as high temperatures or voltage, or fan failure System components can issue alerts if the system detects a security issue such as a chassis intrusion, a missing processor or the use of an invalid password
Data Protection and Backup
A comprehensive selection of solutions for every secure storage and data backup need Range of optical drives that includes HP 16X SATA Blu-ray Writer, HP 16X DVD+/RW LightScribe Drive, HP 16X DVD-ROM Drive HP MultiBay Drives provide an easy local back-up solution that is easily shared amongst multiple PCs with multibay adapters
HP TPM 1.2 Embedded Security Chip
Authenticates desktops on a network and protects user credentials Store root secrets in tamper-resistant hardware chip instead of the system hard disk drive All critical cryptographic operations such as private key usage are done in the TPM hardware
HP USB Smart Card Keyboard
Prevent unauthorised access to your PC or network Delivers even greater security when combined with a HP ProtectTools Java Card and the HP ProtectTools security software suite Secures online transactions using digital signatures and certificates Easy to set up and easy to use Delivers long product life and quiet operation with high-impact materials and lubricated keys Spill drain feature
Credential Manager 4.0*
Conveniently and securely remember and authenticate your credentials and passwords Automatically remembers credentials for protected websites, applications, network resources and eliminates the frequency of forgotten or lost passwords Provides a secure process for storing website credentials so users do not have to create lists or notes Encourages users to create and utilise more secure passwords that include capital and lower case letter, and symbols and numbers
* Compatible with selected dx models only
HP Wireless 802.1 b/g/n PCIe Card 1
Secure wireless connectivity for environments where data security is a high priority Configure workspaces quickly and add new users re-laying wires IEEE 802.1 b/g/n compliant, and 1 802.1x, WEP plus AES and TKIP security encryption supported Available in full height PCI and low profile PCI configuration Supports Ciscos LEAP protocol and will support Cisco Compatible Extensions (CCX) Extended antenna cable for maximum high-bandwidth performance
securing it. better.
Easy security solutions
HP Chassis Security Kit
Keep crucial internal components safe from theft and tampering Allows users to lock the computers power supply so components cannot be disabled Enables users to lock the computers front bezel to help prevent breakage so that computer components cannot be removed
Kensington Lock
Secure your hardware from theft in high traffic locations Physically secures your HP Business Desktop to a fixed object Lock is made from super-strong aircraft-grade steel
HP Privacy Filter
Block your screen view from anyone viewing the computer from a side view Only visible to user directly in front of screen Help block viewing angles from the side Available for 17" standard, 19" standard and 22" widescreens Protect your LCD screen from dents, scratches dings Reduces screen glare for easier, more comfortable viewing Integrated and custom-cut, there are no sticky tabs, Velcro, or fitting issues to worry about
COMPLETE PHYSICAL SECURITY SOLUTIONS
Save desktop space, improve ergonomics and reduce cable clutter Combine the 17-inch, 18.5-inch, 19-inch, 20-inch or 22-inch HP flat panel monitor with the HP Compaq dc7800 and dc7900 ultra-slim desktop or HP Thin Client No cables required for network management when using a Wireless NIC More efficient use of space constrained environments Carrying handle simplifies PC and monitor transport Cable management solution keeps PC cables together and hidden from view Adjustable vertical height of monitor allows for maximum comfort
Solenoid Lock
Solenoid Lock enables remote locking or unlocking of the PC chassis over a network Combines hardware and software security for added protection Acts as a hood sensor and chassis cover lock Software alerts you to tampering or removal of desktop
Wall Mount Security Sleeve
Wall-mount Security Sleeve securely mounts a PC to a wall or beneath the desktop Mount PC on the wall, under or on top of your desk Lockable system within the housing with a Kensington Lock or chassis security loop Increase your desk space and security
HP Business PC Security Lock Kit
Standard on all HP business PCs, this simple, effective lock protects your computing assets, and also secures your input devices and monitors, and prevents removal of cables at the back of the PC Secure your HP Business PC in public locations Cable tray secures monitor cable and physically connects system to an anchor point
HP BUSINESS SECURITY LOCK KIT
HP Part Number PV606AA Custom designed and manufactured for HP business desktop PCs by Noble Security
Perfect for Education, Corporate, Federal, State, and Local Government. Wherever there is a need to secure hardware Works with all HP Business Desktops and Workstations
The 4 Levels of Security
1. The lock screws firmly into the chassis, preventing theft of internal components, such as memory, CPU and hard drive 2. Peripheral trap secures keyboard and mouse cables 3. 8mm extra thick steel cable that cannot be cut through with conventional cutters, unlike thinner industry standard cables 4. Monitor adapter to secure flat panel monitor with PC
HP Features through Noble
Optional Free Customer Specific Master Key Solution if needed when ordering
Contact your local HP rep for more information or info@noblesecuritygroup.com www.hp.com
HP Compaq
7900 desktop pcspecific accessories
Slim Optical Drive
Maximise your storage capacity with fast SATA optical drives. HP Slim 8X SATA DVD-ROM Drive (FH967AA) HP Slim 24X SATA CD-RM/DVD-ROM Combo Drive (KV842AA) HP Slim 8X SATA SuperMulti LightScribe Drive (KV843AA)
Memory SODIMMs
Faster start-up times with fewer delays during routine operations More programs running simultaneously Easy toggling between several open applications Rigorous supplier qualification processes for ensured quality HP 1 GB PC2-6400 (DDR2-800) SODIMM (GM254AA) HP 2 GB PC2-6400 (DDR2-800) SODIMM (GM576AA) HP 4 GB PC2-6400 (DDR2-800) SODIMM (FH978AA)
Rear Port Controller Cover (GJ121AA)
Prevent access to rear ports Enhances security and convenience
Tower Stand
Mount your desktop on a wall or beneath your desk Enhances security and convenience Frees up valuable desktop space HP dc7900 and dc7800 USDT Tower Stand (GJ1 17AA) HP 2007 SFF Tower Stand (GJ1 18AA)
PCI Riser Board (AR954AA)
Gain two additional PCI slots to your dc7900 small form factor desktop Use two full height slots instead of two low profile PCI slots Easy installation
Solenoid Lock and Hood Sensor (GJ1 16AAdc7900 SFF) (DE618ACMT)
Protect your dc7900 small form factor desktop from unauthorised interference or theft Combines hardware and software security for added protection Acts as a hood sensor and chassis cover lock Software alerts you to tampering or removal of desktop
HP Compaq Integrated work center (IWC) Stand for HP compaq 7900 USDT PC
maximise productivity, minimise space
Full range of tilt, swivel and height adjustment settings helps users find a comfortable viewing position
Mounting plate security attachment
4-hole VESA Thin Client mounting pattern
USDT/Thin Client Mounting Plate Integrated HP Quick Release and mounting plate helps simplify monitor and PC assembly
Optional HP LCD Speaker Bar adds high-quality stereo audio output to your HP flat panel monitor without taking up any additional desk space
USDT cable and port cover provides cable management solution that neatly conceals all cables from view
Cable management solution neatly conceals all cables from view
Attach a 17", 18.5", 19", 20" and 22" widescreen LCD monitor to your HP Compaq dc7800 and dc7900 USDT
Optional HP Privacy Filter in 17", 19", and 22" widescreen sizes help block viewing angles from the side, providing confidential viewing of secure documents
Modular design allows for monitor and PC to be independently removed from complete system
Compact configuration suitable for space constrained environments and public areas
HP Compaq business pc monitor options
Extend and explore the features of your HP desktop
Part number Description
GN783AA HP dc7800/dc7900 Integrated Work Center Stand 30th Jun 2009
EM870AA HP Flat Panel Monitor Quick Release (Direct mounting of monitor to wall) 30th Jun 2009
EE418AA HP Silver Flat Panel Speaker Bar
NQ576AA HP LCD Speaker Bar
NL571AA USB Graphics Adapter
FM601A HP Privacy Filter 17-Inch
FM602AA HP Privacy Filter 19-Inch
FM603AA HP Privacy Filter 22w-Inch
Available date Essential Monitor Category L1506 L1710 LE1851w LE1901w LE1901wm L1910 L1908w L1908wm LE2001w LE2201w L2208w Advantage Monitor Category L1750 L1950g L2245wg L2445w Performance Monitor Category LP1965 LP2065 LP2275w LP2475w LP2480zx LP3065 RA374AA EF227A4 KE289A4 KD91 1A4 GV546A4 EZ320A4 GF904AA KR145AA FL472AA KT931AA PX848AA GS917AA NK033AA NK570AA NP446AA GS918AA GP536AA KA214AA NK128AA NK571AA GX007AA
Description
Available till
Networking
EH352AA EK694AA DC131C FH969AA FH971AA FH970AA EA833AA PA716A Intel Pro 1000 PT Gb Ethernet PCIe NIC1 Agere 2006 PCI High-Speed 56K International SoftModem2 RJ-1 Modem adapter kitcountry/network-specific telecoms 1 Intel Gigabit CT Desktop NIC HP Wireless 802.1 b/g/n PCIe x1 Card 1 LSI PCIe x1 Hi-Speed 56K International Soft Modem Broadcom Netxtreme GB Ethernet PCIe NIC HP 2nd Serial Port Adapter 31st Dec 09 30th Jun 09 31st Jul 10 31st Jul 10 31st Jul 10 31st Jul 10 31st Dec 09 31st Jul 10
AH058AA AH060AA AT023AA AT024AA HP 1 GB PC2-6400 (DDR2-800 MHz) DIMM HP 2 GB PC2-6400 (DDR2-800 MHz) DIMM HP 1 GB DDR3-1333 DIMM HP 2 GB DDR3-1333 DIMM 31st Dec 09 31st Dec 08 31st Dec 10 31st Dec 10
Hard Disk Drive
PY276AA PY277AA PY278AA FH963AA KW347AA HP 80 GB SATA 3.0 Gb/s Hard Drive HP 160 GB SATA 3.0 Gb/s Hard Drive HP 250 GB SATA 3.0 Gb/s Hard Drive HP 320 GB SATA 3.0 Gb/s Hard Drive HP 500 GB SATA 3.0 Gb/s Hard Drive 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09
Storage
DC141B EY084AA AH053AA AH047AA GF343AA AR481AA AG295AA AG296AA HP USB 1.44 MB Floppy DriveExternal HP CDC 1.44 MB 3.5 Internet Floppy HP 1.44 MB Std Internal Floppy Drive HP 16X/48X SATA DVD-ROM Drive HP 16X SATA SuperMulti LightScribe DVD Writer Drive HP 6X SATA Blu-ray Writer CBT HP (CMT/MT) 1.44 MB Internal Diskette Drive HP (SFF/ST) 1.44 MB Internal Diskette Drive 31st Dec 09 31st Mar 10 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09
Security
PC766A PV606A FU634AA Kensington Security Lock3 HP Business PC Security Lock Kit3 Credential Manager 4.0 for dx platforms 31st Jan 10 31st Jan 10 31st Dec 09
Others
FX273AA EM449AA DC177B DC172B EY703AA GW405AA DT527A DT528A KD062AA AQ704AA GQ407AA AT485AA DE870A HP 22-in-1 Media Card Reader Belkin USB to Serial Adapter HP (50 Pk) 5.25" Blank Bezel Kit Carbonite HP USB 2-Button Optical Scroll Mouse (Carbonite/Silver) HP PS/2 2-Button Optical Scroll Mouse HP USB 2-Button Laser Mouse HP PS/2 Standard Keyboard HP USB Standard Keyboard HP Serial/Parallel PCI Card Logitech Premium Headset HP Mousepad HP Business Mousepad Tower Stand-Carbonite dc5000 SFF 31st Jul 10 31st Dec 09 31st Jul 10 31st Jul 10 31st Jul 10 31st Jul 10 31st Jul 10 31st Jul 10 31st Dec 09 9th May 31st July 10 23rd Mar 09 30th Jun 12
For customers who do not already have a PCIe Riser Board installed in their dc7700 USDT for PCIe graphic card support, (EU054AA) USDT PCIe Riser Board AMO kit must be ordered for PCIe card support. For customers who do not already have a PCI Riser Board installed in their dc7700/7600 USDT, (ED247AA) USDT PCI Riser Board must be ordered for PCI card support. The HP Business PC Security Lock Kit does not work with the Integrated Work Center stand. The Kensington Security Lock does not work with the Integrated Work Center Stand.
HP 80 GB SATA 3.0 Gb/s Hard Drive HP 160 GB SATA 3.0 Gb/s Hard Drive HP 250 GB SATA 3.0 Gb/s Hard Drive HP 320 GB SATA 3.0 Gb/s Hard Drive HP 500 GB SATA 3.0 Gb/s NCQ 7200
31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09
HP 16X/48X SATA DVD-ROM Drive HP 16X SATA SuperMulti LightScribe DVD Writer Drive HP Slim 8X SATA DVD-ROM Drive HP Slim 24X SATA CD-RW/DVD-ROM Combo Drive HP Slim 8X SATA SuperMulti LightScribe Drive HP 1.44 MB Std Internal Floppy Drive HP USB 1.44 MB External Diskette Drive
31st Dec 08 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09
HP Business Desktop dc7900 UltraSlim Desktop
HP Business Desktop dc5800 Microtower
HP Business Desktop dc5850 Microtower
HP Compaq Business PC
HP Compaq dc7900 Business PC Part number Security GJ1 16AA DE618A GJ121AA GF344AA PC766A PV606AA AR639AA FH974AA Others FX273AA FH966AA RY102AA RY103AA EM449AA PA716A KD061AA DC177B AR954AA GJ1 17AA GJ1 18AA EY703AA DC172B GW405AA AQ704AA GQ407AA AT485AA DT527A DT528A ED707AA HP 22-in-1 Media Card Reader eSATA Adapter HP Removable SATA Hard Drive Enclosure (Frame & Carrier) HP Removable SATA Hard Drive Enclosure (Carrier Only) Belkin USB to Serial Adapter HP 2nd Serial Port Adapter HP Parallel Port Adapter HP (50 Pack) 5.25" Blank Bezel Kit Carbonite HP (dc7900) PCI Riser Card HP (dc7800 USDT) Tower Stand HP 2007 SFF Tower Stand HP PS/2 2-Button Optical Scroll Mouse HP USB 2-Button Optical Scroll Mouse (Carbonite or Silver) HP USB 2-Button Laser Mouse Logitech Premium Headset HP Mousepad HP Business Mouse Pad HP PS/Standard Keyboard HP USB 04 Standard Keyboard HP USB Smart Card Keyboard HP (dc7800 SFF) Solenoid Lock and Hood Sensor HP (CMT) Solenoid Lock and Hood Sensor HP (USDT) Rear Port Controller Cover HP 2008 (SFF) Wall Mount/Security Sleeve Kensington Security Lock3 HP Business PC Security Lock Kit3 HP Chassis (dc) Security Kit HP ProtectTools Version 4.0 (1 User) Description
30th Apr 10 30th Apr 10 31st Jan 10 30th Aug 12 31st Jan 10 31st Jan 10 31st Dec 30th Apr 09
31st Jul 10 31st Dec 09 31st Dec 09 31st Dec 09 31st Dec 09 31st Jul 10 31st Jul 10 31st Jul 10 31st Jan 10 31st Jul 10 31st Jul 10 31st Jul 10 31st Jul 10 31st Jul 10 9th May 31st Dec Mar 09 31st Jul 10 31st Jul 10 31st Jul 10
2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows and Windows Vista are registered trademarks of the Microsoft group of companies. Celeron, Celeron Inside, Centrino, Centrino Logo, Core Inside, Intel, Intel Logo, Intel Core, Intel Inside Logo, Intel Viiv, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, Xeon, Xeon Inside is a of trademark of Intel Corporation in the U.S. and other countries.
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