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service handbook chapter

Compaq Evo D310 Micro Desktop

www.hp.com/go/support

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notice

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard Company.
3Com and EtherLink are registered trademarks of 3Com Corporation. ATI and RADEON are used under license and are registered trademarks or trademarks of ATI Technologies Inc. in the United States and other countries. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and other countries. Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel. Microsoft, Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
2002 Hewlett-Packard Company 2002 Compaq Information Technologies, L.P.

contents

This chapter provides: Product model numbers Supported Accessories System Board, BIOS, and memory information Part numbers
replacement and exchange parts
The difference between a replacement and an exchange part is that when using an exchange part you should return the replaced part to HP. Replacement and exchange parts listed in this manual are subject to change. However, updated part numbers are automatically cross-referenced to the old number. This means that you will receive the correct part using the numbers listed in this manual (even if the parts actual number has been updated).

ordering parts

Contact your local HP Customer Care Center or an HP Authorized support provider to get parts. Diagnostic is required in both cases, prior to any shipments. For HP Customer Care Centers www.hp.com/go/support
Compaq Evo D310 micro desktop pc

models and accessories

product number hard drive graphics controller std. RAM optical drives OS1
Evo D310 DT PC Models with Intel Celeron Processor, 400MHz Bus Speed, and 128KB L2 Cache Memory Compaq Evo D310 DT 1.7GHz (CPL: 06/2002 ) P9539A P9540A P9541A Evo D310 DT PC Models with Intel Pentium 4 Processor, 400MHz Bus Speed, and 256KB L2 Cache Memory Compaq Evo D310 DT 1.7GHz (CPL: 06/2002 ) P9542A P9543A P9544A 20 GB IDE, 5400 rpm 40 GB IDE, 7200 rpm Direct AGP integrated 128 MB DDR SDRAM 48 Max IDE CD-ROM XP HE XP Pro 256 MB DDR SDRAM 20 GB IDE, 5400 rpm Direct AGP integrated 128 MB DDR SDRAM 48 Max IDE CD-ROM XP HE XP Pro
Compaq Evo D310 DT 1.8GHz (CPL: 06/2002 ) P9545A P9546A P9547A 20 GB IDE, 5400 rpm 40 GB IDE, 7200 rpm Direct AGP integrated 128 MB DDR SDRAM 256 MB DDR SDRAM 48 Max IDE CD-ROM XP HE XP Pro Max IDE DVD-ROM
Compaq Evo D310 micro desktop pc 1-1
Evo D310 DT PC Models with Intel Pentium 4 Processor, 400MHz Bus Speed, and 512KB L2 Cache Memory Compaq Evo D310 DT 2.0GHz (CPL: 06/2002 )
P9388A P9548A P9549A P9550A
20 GB IDE, 5400 rpm 40 GB IDE, 7200 rpm

Direct AGP integrated

128 MB DDR SDRAM

48 Max IDE CD-ROM

XP Pro

256 MB DDR SDRAM

Max IDE DVD-ROM
Indicates operating system preloaded. W98 = Windows 98, W2000 = Windows 2000 Professional, NT4 = Windows NT4, XP Pro = Windows XP Professional, XP HE = Windows XP Home Edition.
All models have: Integrated Analog Devices AD1981A AC97 SoundMAX CODEC. Integrated Intel Pro/100 VE network controller.
1-2 Compaq Evo D310 micro desktop pc
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supported accessories

Memory 128 MB DDR SDRAM, non-ECC 266 MHz main memory module 256 MB DDR SDRAM, non-ECC 266 MHz main memory module 512-MB DDR SDRAM, non-ECC 266 MHz main memory module Input Devices Compaq PS/2 Easy Access Keyboard (carbon/silver) Compaq Smart Card USB Keyboard (carbon/silver) Compaq Wireless Desktop (keyboard and mouse) Compaq PS/2 Scroll Mouse (carbon) Compaq USB Scroll Mouse (carbon) Compaq USB Optical Mouse (carbon/silver) Hard Disk Drives 20 GB 7200 rpm Ultra ATA/100 hard disk drive 40 GB 7200 rpm Ultra ATA/100 hard disk drive 80 GB 7200 rpm Ultra ATA/100 hard disk drive Removable Storage 48 IDE CD-ROM drive (carbon) 16 IDE DVD-ROM/CD-RW combo drive (carbon) 40 IDE CD-RW drive (carbon) 250 MB Zip drive (carbon) 250 MB Zip media (3-pack) 33/66 GB VXA-1 IDE tape drive (carbon) 33/66 GB VXA-1 media (2-pack) VXA-1 cleaning cartridge HP USB memory key - 32 MB Multimedia HP headset with microphone HP multimedia monitor base Labtec Spin-22 carbon speakers P1968B P1535A 246637-001 -022 -031 187217-B22 273504-B22 268985-B22 294416-B22 217896-B21 237109-B22 237111-B21 237110-B21 P5093A P1541A P2813A P1542A 267145-008 267147-008 251385-xx8 170299-B22 195255-B25 265985-B21 282433-B21 282434-B21 282435-B21

Data Communications and LAN Adapter Boards HP 56K external USB modem WL215 USB Wireless adapter P1979A 191810-B21
Compaq Evo D310 micro desktop pc 1-3
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Graphics Cards HP NVIDIA GeForce3 TiMB graphics card I/O Interfaces HP PC Comm Station HP PC Comm Station Pro (with wireless keyboard and optical mouse) 1394 Firewire PCI card P8814A P8815A 277824-B21 P5106A
system board, BIOS, and memory
Chassis fan Chassis Intrusion Auxilary power connector Processor: Intel Pentium 4 with 478pin micro PGA socket. Processor fan

CD audio connector

Main Memory: 2 sockets. Maximum 1 GB. 128 MB, 256 MB or 512 MB DDR SDRAM modules.
Floppy drive Internal speaker (if fitted) Optional serial port connector
Main power connector CD-ROM, DVD, CD-RW, Tape or Zip drive Primary IDE connector for hard disk drive(s) SCSI LED connector System Board Switches: See the table on the next page.

Front USB port connector

Status panel connector
1-4 Compaq Evo D310 micro desktop pc
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system board switches

Switch 1-4 On Off On 5 Off 6 On Off On 7 Off 10 On Off On Off On Off Reserved Reserved Normal operation Clears CMOS and passwords (to reload the Setup program defaults) Normal operation Clears User and Administrator passwords Normal operation BIOS recovery mode: forces booting in the BIOS boot block area Normal operation Not used Not Used - Normal operation Normal operation (Software boot block protection) Hardware boot block protection Not used Not Used - Normal operation Off On Off Off Function Default Off

BIOS history

For the latest BIOS, the flasher utility program, and the BIOS history connect to http://www.hp.com/go/support/
pre-boot diagnostic beep codes
Number of Beeps 0 Meaning If you hear the buzzing signal: system OK No buzzing audio signal: no power, PC is unplugged, power supply is down or system board has failed Processor absent, not correctly connected or ZIF (Zero Insertion Force) socket not closed Power supply is in protected mode. This error does not necessarily indicate a power supply error (e.g. short circuit on the sytem board). No memory, bad memory modules, incompatible memory module Graphics solution problem PnP/PCI initialization problem Corrupted BIOS. You need to activate crisis recovery procedure (refer to release note provided with BIOS). Defective system board Compaq Evo D310 micro desktop pc 1-5

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part numbers

1-6 Compaq Evo D310 micro desktop pc
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parts list

Item 7 Repl. Part Number Complete chassis with cover, power supply 5065-7380 and floppy disk drive Front bezel kit (includes Compaq logo) 5065-7385 Rear panel I/O gasket 5065-7313 0950-4350 Power supply 180W (PFC1) HDD rails (includes screws and grommets) 5065-7350 Chassis fan 5065-7351 Control cable kit (includes front USB 5065-7349 connectors and cable, power switch and cable, intrusion switch and cable) Data cable kit (HDD, FDD and CD-ROM 5065-7345 data cables) 1.44 floppy disk drive with bezel 5065-7384 IDE hard disk drives:GB 5400 rpm Maxtor Athena 20 GB 5400 rpm Maxtor Athena GB 5400 rpm Seagate UGB 5400 rpm Western Digital VLGB 5400 rpm Seagate U6 Blockpoint 20 GB 7200 rpm Maxtor Viper 20 GB 7200 rpm Seagate Barracuda ATA IV 20 GB 7200 rpm Western Digital Cav. XLGB 7200 rpm Western Digital Cav. XL40 S 40 GB 7200 rpm Maxtor Viper 40 GB 7200 rpm Western Digital Cav. XLGB 7200 rpm Western Digital Cav. XL40 S 40 GB 7200 rpm Seagate Barracuda ATA IV 80 GB 7200 rpm Maxtor Viper 80 GB 7200 rpm Seagate Barracuda ATA IV 48 Max IDE CD-ROM drive Max IDE DVD-ROM drive 40 Max IDE CD-RW drive Enhanced PS2 scrolling mouse (Compaq) Standard PS2 keyboard (Compaq) System board Internal speaker Battery (3V) for system board Description Exchange Part Number
P4452-69003 P8982-69001 P4738-69003 P4449-69001 P6868-69001 P6078-69001 P5913-69003 P6184-69001 P8828-60101 P6080-69003 P4451-69001 P8829-69001 P5914-69003
P6082-69003 P5915-69003 D4389-60053 P4388-60021 D4398-60084 237241-101 271122-xx13 See PCs system board parts list 5184-3847 1420-0356
Compaq Evo D310 micro desktop pc 1-7
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Item 17 PCI cards: 3COM Etherlink 10/100 PCI NIC AGP graphics cards and accessories: 5065-8947 Description Repl. Part Number Exchange Part Number

ATI RADEON 7500 (64MB) ATI RADEON 7000 (32MB) DVI to VGA adapter (for ATI RADEON 7500) 18 External USB modem- Europe not 32 MB USB memory key shown Audio cable Headset

1. 2. 3.

P6203-63501 5184-3854 5065-2591 5065-7317 5184-4955 5183-9500

P6205-69501

PFC=Power Factor Correction. PFC power supplies should be used in the EU as of December 1, 2000 in compliance with EU standards. For optional disk drive information, see the HP Accessory Service Handbook. Where xx is the code for your national keyboard.

system board parts list

Description System board: D310 system board (Europe models) Processors (FC-PGA2 package): Intel Celeron, 1.7GHz/128/400 socket N Intel Celeron, 1.8GHz/128/400 socket N Intel Pentium 4, 1.8GHz/256/400 socket N Intel Pentium 4, 1.9GHz/256/400 socket N Intel Pentium 4, 2.0GHz/512/400 socket N Intel Pentium 4, 2.266GHz/512/533 socket N Intel Pentium 4, 2.400GHz/512/533 socket N Intel Pentium 4, 2.533GHz/512/533 socket N Intel Pentium 4, 2.667GHz/512/533 socket N Thermal interface Heatsink/fan assembly PGA478 Main memory modules: 1 128-MB non-ECC DDR SDRAM 1 256-MB non-ECC DDR SDRAM 1 512-MB non-ECC DDR SDRAM Repl. Part Number P2136-65001 5065-8967 P8808-63001 P8809-63001 P8810-63001 Exchange Part Number P6245-69001 P8064-69001 P8065-69001 P5718-69001 P5719-69001 P6234-69001 P9303-69001 P9304-69001 P9305-69001 P9306-69001
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software recovery CD-ROMs
Image Creation & Recovery CD-ROM 5970-0590-xx1 for Windows XP Professional and Windows 2000 (for Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish) Image Creation & Recovery CD-ROM for Windows XP Home (for Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish) Image Library & Diagnostics CD-ROM for Windows XP Professional, Windows XP Home and Windows 2000
1. Where xx is the code for your language.

5970-0580-xx1

5970-4851
manuals and documentation
Quick Users Guide Upgrade Guide Troubleshooting Guide Technical Reference Manual (in 3 parts) Service Handbook Chapter
1. 2. Where xx is the code for your language. Electronic file available on www.hp.com/go/support.
5970-5291-xx1 web source2 web source2 web source2 web source2
Compaq Evo D310 micro desktop pc 1-9

Chassis Identification Guide
Compaq, HP Compaq, and HP Business PCs
Document Part Number: 376216004

November 2005

This document allows you to identify different HP and Compaq chassis by presenting illustrations of the chassis along with chassis name and the geographic region in which it is available.
2004, 2005 Hewlett-Packard Development Company, L.P. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries. Compaq and the Compaq logo are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other countries. All other product names mentioned herein may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided as is without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Chassis Identification Guide Compaq, HP Compaq, and HP Business PCs First Edition (October 2004) Fourth Edition (November 2005) Document Part Number: 376216-004

Contents

1 Desktop Computers 2 Ultra-Slim Desktop Computers 3 Convertible Minitower Computers 4 Small Form Factor Computers 5 E-PC Computers 6 Microtower Computers 7 Slim Tower Computers
C has i I s s dentfcaton G ui ii i de

376216004

Cont s ent
C has i I ii i G ui s s dentfcaton de

Des op C om put s kt er

Desktop Computers
Compaq Evo D300 DT (Worldwide) Compaq Evo D500 DT (Worldwide)
HP Compaq d330 DT (EMEA and APJ only)

Des op Com put s kt er

C has s I si dentfcaton G ui ii i de
Ulr Slm Des op C om put s ta- i kt er
Ultra-Slim Desktop Computers
Compaq Evo D500 USDT (Worldwide) Compaq Evo D510 USDT (Worldwide)
HP Compaq d530 USDT (Worldwide)
HP Compaq dc7100 USDT (Worldwide) HP Compaq dc7600 USDT (Worldwide)
C onveri e M i t er C om put s tbl niow er
Convertible Minitower Computers
Compaq Evo D300 CMT (Worldwide) Compaq Evo D500 CMT (Worldwide)

Evo D510 CMT (Worldwide)

HP Compaq d538 CMT (China only)
HP Compaq d530 CMT (Worldwide) HP Compaq dc7100 CMT (Worldwide) HP Compaq dc7600 CMT (Worldwide)
Converi e M i t er C om put s tbl niow er
HP Compaq dc7608 CMT (China only)
Sm al For Fact C om put s l m or er
Small Form Factor Computers
Compaq Evo D300 SFF (Worldwide)* Compaq Evo D500 SFF (Worldwide)* Compaq Evo D510 SFF (Worldwide)*
Compaq Evo D300 SFF (Worldwide)* Compaq Evo D500 SFF (Worldwide)*

*Celeron processors only

*Pentium processors only
HP Compaq dc5000 SFF (Worldwide) HP Compaq d530 SFF (Worldwide)
HP Point of Sale System rp5000 SFF (Americas [except Brazil and Argentina] and EMEA)
HP Compaq d538 SFF (China only)
HP Compaq dc7100 SFF (Worldwide) HP Compaq dc5100 SFF (NA, EMEA, APJ) HP Compaq dc7600 SFF (Worldwide)
HP Compaq dc7608 SFF (China only)
HP dx5150 SFF (NA, LA, APJ)

E- C om put s PC er

E-PC Computers
Evo D510 e-pc (Worldwide)

E- Com put s PC er

M i ot er C om put s cr ow er

Microtower Computers

provides This guidepurchased the original chassis designation (uT, MT, uMT) that was in use when the customer the product.
HP Compaq d338 uT (China only)
HP Compaq dx6100 MT (EMEA & APJ only) HP Compaq dc5100 MT (Worldwide) HP Compaq dx6120 MT (APJ only) HP Compaq dx7200 MT (EMEA & APJ only)
HP Compaq d260 MT (China only)
HP Compaq dx6128 MT (China only) HP Compaq dx7208 MT (China only)
M i ot er Com put s cr ow er
Compaq Evo D300v uT (Worldwide) Compaq Evo D310 uT (Worldwide)
Compaq Evo D310 MT (Worldwide) Compaq D315 uMT Business PC (NA & APJ only)
HP Compaq d220 MT (Americas & APJ only) HP Compaq d228 MT (China only) HP Compaq d230 MT (EMEA only) HP Compaq d240 MT (APJ only) HP Compaq d248 MT (China only) HP Compaq dx2000 MT (Worldwide)
HP d325 uT (NA, LA & APJ only) HP Compaq d330 uT (Worldwide) HP Compaq dc5000 MT (NA only) HP dx6050 MT (EMEA only)

HP dx5150 MT (Worldwide)

dx2100 MT (APJ only)
Slm Tow er C om put s i er

Slim Tower Computers

HP d325 ST (NA & APJ only) HP Compaq d330 ST (NA & APJ only)
HP Compaq dx6100 ST (APJ only) HP Compaq dx6120 ST (APJ only) HP Compaq dx2100 ST (APJ only)
Slm Tow er Com put s i er