To replace a removable media device: 1. Make sure that each removable media device has four Torx T-15 screws inserted into the sides of the device to serve as guide screws. If not, remove either four M3 screws for removable media devices, or four 6-32 screws for non-removable media devices. The screws are located on the front of the chassis as depicted in Figure 2-9.
Figure 2-9. Locations of spare screws
Removal and Replacement Procedures 2. Slide the removable media device into the appropriate slot until it clicks into place.
Figure 2-10. Installing a removable media device (note guide screws)

Mass Storage Devices

The mass storage devices are removed for replacement, upgrade, or reconfiguration. To remove a mass storage device: 1. 2. 3. 4. 5. Remove the side access panel. See Side Access Panel earlier in this chapter. Remove the front bezel. See Front Bezel earlier in this chapter. Disconnect all cables from the mass storage device being removed. Push up the green drivelock 1. Pull the drive out the front of the server 2.
Figure 2-11. Removing a mass storage device from the server
Reverse steps 1 through 5 to replace a mass storage device.
Cable Folding and Routing Diagrams
Figures 2-12 through 2-14 depict cable folding and routing diagrams for ProLiant 400 Servers.
Figure 2-12. 32X MAX IDE CD-ROM drive cables
Figure 2-13. Drive cables
Figure 2-14. Server feature board cables and the power/signal adapter cable
Table 2-2 gives the corresponding server feature board cable descriptions for figure 2-14.
Table 2-2 Server Feature Board and Power/Signal Adapter Cable Locations
Location Description Power/signal adapter cable SCSI LED connector Fan connector Wake on LAN connector

Processor with Heat Sink

The processor with heat sink is removed for replacement or when replacing the system board. To remove a processor with heat sink: WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. 1. Perform the preparation procedures. See Preparation Procedures earlier in this chapter. 2. Remove the side access panel. See Side Access Panel earlier in this chapter. 3. Press in the retaining clips on each side of the processor 1. 4. Lift the processor with heat sink out of the processor socket 2.
Figure 2-15. Removing the processor with heat sink
Reverse steps 1 through 4 to replace the processor with heat sink. IMPORTANT: The processor is keyed to ensure correct alignment. NOTE: Before replacing a processor, be sure the retaining clips are in the locked position. This will cause the clips to click into place when the processor is properly seated.
Processor Retention Bracket
The processor retention bracket is removed for replacement only. CAUTION: Static electricity can damage electronic components of the server. Before beginning these procedures, be sure you are discharged of static electricity by briefly touching a grounded metal object. To remove the processor retention bracket: 1. 2. 3. Perform the preparation procedures. See Preparation Procedures earlier in this chapter. Remove the processor. See Processor earlier in this chapter. Lift and remove the four push tabs that secure the processor guide rails to the system board, then remove the rails.

Figure 2-26. Installing the replacement battery
Place the sticker included with your external replacement battery kit on the back of your server above the power connector. NOTE: An external replacement battery is not installed before the lithium battery fails, and CMOS/NVRAM is lost, run the System Configuration Utility.
This chapter describes software and firmware diagnostic tools available for all Compaq server products. The sections in this chapter are:

s s s s s s s s s s

Default Configuration Access to Compaq Utilities Power-On Self-Test (POST) Diagnostics Software Drive Array Advanced Diagnostics (DAAD) Integrated Management Log Rapid Recovery Services Remote Service Features ROMPaq Compaq Insight Manager

Default Configuration

When the system is first powered on, the system ROM detects the un-configured state of the hardware and provides default configuration settings for most devices. By providing this initialization, the system can run Diagnostics and other software applications before running the normal SmartStart and System Configuration programs.
Default Configuration Messages
IMPORTANT: If you chose to format and partition your boot drive before running SmartStart and the System Configuration programs, this may prohibit creating a System Partition and the off-line remote management features that it provides. If you insert a System Configuration, Diagnostics, or SmartStart and Support Software CD in the CD-ROM drive prior to powering on the Server, the system ROM will boot to that utility. If the system ROM does not detect one of those CDs, you will be prompted for your intended operating system. The system will reboot if any operating system-dependent configurations have changed with the new operating system selection. If the selected operating systemdependent configurations are the same as the current configurations, the system will boot normally. If you enter a wrong choice, on subsequent re-boots you may change your operating system.

Utilities Access

The Compaq SmartStart and Support Software CD contains the SmartStart program and many of the Compaq utilities needed to maintain your system, including:

1764-Slot x Drive Array - Capacity Expansion Process is temporarily disabled (followed by one of the following):

n n n n n

Expansion will resume when Array Accelerator has been reattached. Expansion will resume when Array Accelerator has been replaced. Expansion will resume when Array Accelerator RAM allocation is successful. Expansion will resume when Array Accelerator battery reaches full charge. Expansion will resume when automatic data recovery has been completed.
Reattach or replace Array Accelerator, wait until the Array Accelerator batteries have charged, or for Automatic Data Recovery to complete, as indicated.
1765-Slot x Drive Array Option ROM Appears to Conflict With an ISA Card. ISA cards with 16-bit memory cannot be configured in memory range C0000 to DFFFF along with the SMART-2/E 8-bit Option ROM due to EISA bus limitations. Please remove or reconfigure your ISA card.
Remove or reconfigure conflicting ISA cards. Disable shared memory on any ISA network cards that may be installed.
1766-Slot x Drive Array requires System ROM Upgrade. Run Systems ROMPaq Utility.
Run the latest Systems ROMPaq Utility to upgrade your System ROMs.
1767-Slot x Drive Array Option ROM is Not Programmed Correctly or may Conflict with the Memory Address Range of an ISA Card. Check the Memory Address Configuration of installed ISA Card(s) or run Options ROMPaq Utility to attempt SMART-2/E Option ROM Reprogramming.
Remove or reconfigure conflicting ISA cards, especially any cards that are not recognized by the System Configuration Utility. Try reprogramming the SMART-2/E Controllers ROMs using the latest Options ROMPaq (version 2.29 or higher).
3-15 POST Error Messages Continued
Error Code 1768-Slot x Drive Array -Resuming logical drive expansion process. 1769-Slot x Drive Array - Drive(s) disabled due to failure during expand. Select F1 to continue with logical drives disabled. Select F2 to accept data loss and to re-enable logical drives. 1771-Primary Disk Port Address Assignment Conflict 1772-Secondary Disk Port Address Assignment Conflict Audible Beeps L=Long S=Short None Probable Source of Problem SMART-2 Controller error Recommended Action No action required. Appears whenever a controller reset or power cycle occurs while array expansion is in progress.
SMART-2 Controller error.
Data has been lost while expanding the array, therefore the drives have been temporarily disabled. Press F2 to accept the data loss and re-enable the logical drives. Restore data from backup.
Internal and external hard drive controllers are both assigned to the primary address. Address Assignment Conflict. Internal and external hard drive controllers are both assigned to the secondary address. Fixed disk drive error.

Running Diagnostics

There are two ways to access the utilities:
From the System Partition. From diskette. A diskette can be created from the SmartStart and Support Software CD.
To access the utilities from the system partition: 1. 2. Reboot the server by pressing the Ctrl+Alt+Delete keys. Press F10 when the following prompt appears at the top of the screen during POST.
Press F10 for System Partition Utilities. IMPORTANT: The text appears for only two seconds. If you do not press F10 during this time, you must reboot the server. 3. From the System Configuration Main Menu, select Diagnostics and Utilities. If errors are detected in your Server Health Log, the Diagnostics Utility automatically displays the following screen message:
CAUTION: Errors have been detected in your Server Health Log. Diags will now identify your system hardware. 4. Press the Enter key to continue. 5. After a short pause, the Server Health Log menu displays with a list of system errors. If there is more than one error, press the Space Bar to select the error you want to correct. Press Enter. The Diagnostics Utility prompts you and suggests corrective action.
Primary Processor Test Error Codes
The 100 series of Diagnostic error codes identifies failures with processor and system board functions.
Table 3-2 Primary Processor Test Error Codes
Error Code 101-xx 103-xx 104-xx 105-xx 106-xx 107-xx 108-xx 109-xx Description CPU test failed DMA page registers test failed. Interrupt controller master test failed. Port 61 error. Keyboard controller self-test failed. CMOS RAM test failed. CMOS interrupt test failed. CMOS clock load data test failed. Recommended Action Replace the processor board and retest. For error codes 103-xx through 106-xx, replace the processor board and retest.
The following steps apply to error codes 107-xx through 109-xx: 1. Replace the battery/clock module and retest. 2. Replace the system board and retest. For error codes 110-xx through 113-xx, replace the system board and retest.
110-xx 111-xx 112-xx 113-xx 114-xx
Programmable timer load data test failed. Refresh detect test failed. Speed test slow mode out of range. Protected mode test failed. Speaker test failed.
1. Verify the speaker connection and retest. 2. Replace the speaker and retest. 3. Replace the system board and retest.

116-xx 122-xx 123-xx

Cache test failed. Multiprocessor Dispatch test failed. Interprocessor Communication test failed.
Replace the system board and retest. The following steps apply to error codes 122-xx through 123-xx: 1. Check the system configuration and retest. 2. Replace the processor board and retest. 3. Replace the system board and retest.

199-xx

Installed devices test failed.

1. 2. 3. 4. 5. 6.

Check the system configuration and retest. Verify cable connections and retest. Check switch and/or jumper settings and retest. Run the Configuration utility and retest. Replace the processor board and retest. Replace the system board and retest.

Replace the Server Manager/R board Enhanced 2400-Baud Integrated Modem and retest.
Replace the Server Manager/R board Voice ROM.
Replace the Server Manager/R board battery.
Pointing Device Interface Test Error Codes
The 8600 Diagnostic error codes identifies failures with the pointing device (mouse, trackball, and so on) or the system board assembly.
Table 3-20 Pointing Device Interface Test Error Codes
Error Code 8601-xx Description Pointing Device Interface test failed. Recommended Action 1. Replace with a working pointing device and retest. 2. Replace the system board and retest.
Drive Array Advanced Diagnostics (DAAD)
Drive Array Advanced Diagnostics (DAAD) is a DOS-based tool designed to run on all Compaq products that contain a Compaq Drive Array Controller. The error messages and codes listed include all codes generated by Compaq products. Your system generates only codes applicable to your configuration and options. The two main functions of DAAD are:
Collecting all possible information about array controllers in the system Offering a list of all detected problems NOTE: Refer to the Drive Array Advanced Diagnostics User Guide, found on the SmartStart and Support Software CD, for complete details and procedures about this diagnostic tool.
DAAD works by issuing multiple commands to the array controllers to determine if a problem exists. This data can then be saved to a file and, in severe situations, this file can be sent to Compaq for analysis. In most cases, DAAD provides enough information to initiate problem resolution immediately. NOTE: DAAD does not write to the drives or destroy data. It does not change or remove configuration information.

Starting DAAD

To start DAAD: 1. 2. Insert the DAAD diskette into drive A. Reboot the system - OR - if you are at the DOS prompt, enter the following: A:DAAD NOTE: To generate a DAAD report without starting the interactive portion of the utility, enter the following at the DOS prompt: DAAD filename where filename is the name of the file or report. A dialog box displays, indicating the version of DAAD installed. Press the Enter (or C) key to continue, or press the Esc (or E) key to exit without continuing. 3. If you continue, a Please Wait panel displays, indicating that DAAD is identifying the system parameters. DAAD gathers all the information it can from all of the array controllers in the system. The time it takes to gather this information depends on the size of your system. A second Please Wait panel may display to indicate that the utility is identifying the ROM version of an array controller in the system. CAUTION: Do not cycle the power; the utility must perform low-level operations that, if interrupted, could cause the controller to revert to a previous level of firmware if the firmware was soft-upgraded. When the information gathering process is complete, the main DAAD screen displays.

Description During reset initialization obsolete data was found in the cache. This was due to the drives being moved and written to by another controller. During reset initialization obsolete data was found in the cache. The obsolete data was written to the drives, but newer data may have been overwritten. During reset initialization obsolete data was found in the cache and it was discarded (not written to the drives).
Recommended Action Nothing needs to be done. The controller will either write the data to the drivers or discard the data completely. Normal operations should continue.
If newer data was overwritten, you may need to restore newer data; otherwise, nothing needs to be done. Normal operations should continue.
Nothing needs to be done. Normal operations should continue.
At least one cache line contains dirty data that the controller has been unable to flush (write) to the drives. This problem usually occurs when there is a problem with the drive(s). The number of cache lines containing dirty data that cannot be flushed (written) to the drives has reached a preset limit. The cache is still enabled, but writes are no longer being posted. This problem usually occurs when there is a problem with the drive(s). At least one line in the cache is no longer in use due to excessive ECC errors detected during use of the memory associated with that cache line.
Fix the problem with the drive(s). Then the controller will be able to write the dirty data to the drives.
Fix the problem with the drive(s). Then the controller will be able to write the dirty data to the drives and posted write operations will be restored.
Replacement of the cache should be considered. If cache replacement is not done the remaining cache lines should continue to operate properly.
Data in the cache was lost, but not because of the battery being discharged.
Check to be sure that the array accelerator is properly seated. If the error continues you may need to replace the array accelerator.
3-43 DAAD Diagnostic Messages
Message Accelerator status: Cache was automatically configured during last controller reset. This can occur when cacheboard is replaced with one of a different size. Accelerator status: Valid data found at reset Accelerator status: Warranty alert
Description Cache board was probably replaced with one of a different size.
Recommended Action Nothing needs to be done. Normal operations should continue.
Valid data was found in posted write memory at reinitialization. Data will be flushed to disk. Catastrophic problem with array accelerator board. Refer to other messages on Diagnostics screen for exact meaning of this message. EISA nonvolatile RAM has an ID for a different controller from the one physically present in the slot. Battery is not fully charged.

Run the System Configuration Utility to initialize the monitor and performance features.
DAAD issued a command to a physical drive and the command was never acknowledged.
The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution.
Diagnostic Tools DAAD Diagnostic Messages Continued
Message Drive (bay) X firmware needs upgrading Drive (bay) X has invalid M&P stamp Drive X indicates position Y Description Firmware on this physical drive is below the latest recommended version. Physical drive has invalid monitor and performance data. Recommended Action Run the Options ROMPaq Utility to upgrade the drive firmware to the latest revision.
Run the System Configuration Utility to properly initialize this drive.
Message indicates which physical drive appears to be scrambled or in a drive bay other than the one for which it was originally configured. The copies of the RIS on this drive do not match. An error occurred while DAAD was trying to read the upload code information from this drive. The array controller could not communicate with this drive at powerup. This drive has not previously failed.
Examine the graphical drive representation on DAAD to determine proper drive locations. Remove drive X and place it in drive position Y. Rearrange the drives according to the DAAD instructions. This drive may need to be replaced. Check for other errors. If there were multiple errors, this drive may need to be replaced.
Drive (bay) X RIS copy mismatch Drive (bay) X upload code not readable Drive (bay) X has loose cable
Check all cable connections first. The cables could be bad, loose, or disconnected. Turn on the system and attempt to reconnect signal/power cable to the drive. If this does not work, replace the cable. If that does not work, the drive may need to be replaced. If the replacement was intentional, allow the drive to rebuild.
Drive (bay) X is a replacement drive
This drive has been replaced. This message displays if a drive is replaced in a fault tolerant logical volume. This drive has been replaced and marked OK by the firmware. This may occur if a drive has an intermittent failure (for example, if a drive has previously failed, then when DAAD is run, the drive starts working again). The indicated physical drive has failed.

**001 of 010** ---caution--03/19/1997 12:54 PM FAN INSERTED Main System Location: System Board Fan ID: 03 **END OF EVENT**

Event Messages

Table 3-22 Event Messages
Event Type Machine Environment Fan Failure Fan Inserted Fan Removed Fans Not Redundant Overheat Condition Main Memory Correctable Error threshold exceeded Corrected Memory Error threshold passed (Slot X, Memory Module X) Corrected Memory Error threshold passed (System Memory) Uncorrectable Error Corrected Memory Error threshold passed (Memory Module unknown) Uncorrectable Memory Error (Slot X, Memory Module X) Uncorrectable Memory Error (System Memory) Uncorrectable Memory Error (Memory Module unknown)

Event Message

System Fan Failure (Fan X, Location) System Fan Inserted (Fan X, Location) System Fan Removed (Fan X, Location) System Fans Not Redundant System Overheating (Zone X, Location)
Diagnostic Tools Event Messages Continued
Event Type Processor Correctable Error Threshold exceeded Uncorrectable Error Host Bus Error EISA Bus Processor Correctable error Threshold passed (Slot X, Socket X) Event Message
Unrecoverable Host Bus Data Parity Error Unrecoverable Host Bus Address Parity Error EISA Expansion Bus Master Timeout (Slot X) EISA Expansion Bus Slave Timeout EISA Expansion Board Error (Slot X) EISA Expansion Bus Arbitration Error
PCI Bus Error Power Subsystem Power Supply Failure Power Supply Inserted Power Supply Removed Power Supply Not Redundant System Configuration Battery Low Power Module Failure
PCI Bus Error (Slot X, Bus X, Device X, Function X)
System Power Supply Failure (Power Supply X) System Power Supply Inserted (Power Supply X) System Power Supply Removed (Power Supply X) System Power Supplies Hot Redundant Real-Time Clock Battery Failing A CPU Power Module (System Board, Socket X) A CPU Power Module (Slot X, Socket X)
Power Modules Not Redundant AC Voltage Problem Power AC Overload Automatic Server Recovery System Lockup Operating System System Crash
System Power Modules Not Redundant System AC Power Problem (Power Supply X) System AC Power Overload (Power Supply X)
ASR Lockup Detected: Cause
Blue Screen Trap: Cause [NT] Kernel Panic: Cause [UNIX] Abnormal Program Termination: Cause [NetWare]

Automatic OS Shutdown

Automatic Operating System Shutdown Initiated Due to Fan Failure Automatic Operating System Shutdown Initiated Due to Overheat Condition Fatal Exception (Number X, Cause)

Rapid Recovery Services

Compaq servers provide rapid recovery services for diagnosing and recovering from errors. These tools are available for local and remote diagnosis and recovery. Rapid recovery means fast identification and resolution of complex faults. The Rapid Recovery Engine and Insight Management Agents notify the system administrator when a failure occurs, ensuring that the server experiences minimal downtime. You enable these features through the System Configuration Utility. These integrated server management features are:

The standard Compaq Integrated Remote Console performs a wide range of configuration activities. Some of the consoles features include:
Accessible using ANSI terminal Operates independently of the operating system Provides for remote server reboot Provides access to system configuration Uses out-of-band communication with dedicated management modem installed in the server
For more information, see the Integrated Remote Console User Guide that shipped with your server. IMPORTANT: Before configuring ASR-2, verify that the System Configuration Utility and Diagnostics software are installed on the system partition. ASR-2 must have this to start Compaq Utilities after a system restart. Compaq recommends this even if you configure ASR-2 to start the operating system.

Compaq Health Driver

The Compaq Health Driver continually resets the ASR-2 timer according to the frequency you specified in the System Configuration Utility (for example, 10 minutes). If the ASR-2 timer counts down to zero before being reset, due to an operating system crash or a server lock-up, ASR-2 restarts the server into either Compaq Utilities or the operating system (as indicated by the System Configuration parameters). The default value is 10 minutes. The allowable settings are 5, 10, 20, and 30 minutes. For remote and off-site (unattended) servers, setting the software error recovery time-out for 5 minutes reduces server downtime and allows the server to recover quickly. For local (attended) servers located onsite, you can set the software error recovery time-out for 20 or 30 minutes, giving you time to arrive at the server if you wish to manually diagnose the problem. The Compaq Health Driver is independent of the ASR-2 timer. You should load it and enable the ASR-2 timer. This allows the driver to detect and log information about numerous hardware and software errors in the IML. However, you cannot enable the ASR-2 timer without loading the Compaq Health Driver. Before ASR-2 restarts the server, it records any information available about the condition of the operating system in the Critical Error Log, or the IML depending on the server support. This information can be used to diagnose an operating system crash or server lock-up, while still allowing the server to be restarted.
3-59 The following ASR-2 flow chart shows you the sequence of events after a hardware or software error occurs:
Hardware/Software error occurs | Error records in the Critical Error Log, or the Integrated Management Log, depending on your server configuration. | Operating System halts normal operation | ASR Timer expires | Server is reset | If a modem is installed and paging is enabled, the Server Failure Notification pager alert is sent to the Server Administrator. | Unattended server boots the Operating System
If the server continues experiencing hardware/software errors and the number of ASR cycles exceed the specified number of recovery attempts, the server logs an error to the Server Health Log or the Integrated Management Log and boots the Compaq Utilities from the system partition on the hard drive.

540 MB 650 MB 1.2 mm 1.6 m

<100 ms <150 ms

150 KB/s 2100 to 4800 KB/s (14x to 32x variable) 4.0 MB/s 128 KB/s
<7 s <30 s <4s 10-9 10-12 10-6
Physical and Operating Specifications 32X Max IDE CD-ROM Drive (IDE)
Dimensions Height Width Depth Weight Audio Interface Line Out Connector RMS Output Voltage S/N Ratio Channel Separation Noise Frequency Response Digital Audio Out Connector 42.9 mm 150.1 mm 208.0 mm 1200 g
0.7 Vrms 80 dB 65dB 0.1% 20 to 20 kHz 2 pin digital audio out connector described in the ATAPI spec., 2.6, section 11.1 must be included. This serial digital audio out must conform to the IEC-958 EIAJ CP-1201 format.
Electrical DC Power Requirements 5 VDC +/-5% 12 VDC +/-5% DC Current 5 VDC +/-5% (typical) 5 VDC =/-5% (maximum) 12 VDC +/-5% (typical) 12 VDC =/-5% (maximum) Total Drive Power (Stand-by Mode)
100 mV ripple p-p 200 mV ripple p-p
450 mA 1800 mA <600 mA <1800 mA <1W

Hard Drives

Table 5-5 Hard Drive Specifications
4.3 GB Rotational Speed Logical Capacity Height Inches Centimeters Size Inches Centimeters Interface Transfer Rate Synchronous (Max) Seek Time (typical, including settling) Single Track Average Full Stroke Physical Configuration Bytes/Sector Logical Blocks Operating Temperature Fahrenheit Celsius 512 8,386,17,773,500 7,200 rpm 4293.6 MB Third, 1.0 Third, 2.54 3.5 8.9 Wide-Ultra SCSI-MB/s 0.8 ms 8.8 ms 17.0 ms 9.1 GB 7,200 rpm 9100 MB Third, 1.0 Third, 2.54 3.5 8.9 Wide-Ultra SCSI-MB/s 1.9 ms 7.5 ms 15.0 ms

50 to to 35 C

Index-1 battery Continued proper handling 2-30 server feature board, part number 1-3 setting jumper to support external 2-32 system board, part number 1-3 type supported 2-30 beeps, during POST 3-5 bezels blank part number 1-3 removing 2-7 removing, illustrated 2-7 replacing 2-7 front part number 1-3 removing 2-6 removing, illustrated 2-6 replacing 2-6 BIOS, reconfiguring after battery removal 2-31 blank bezel removing 2-7 removing, illustrated 2-7 replacing 2-7 board guide removing 2-26 removing, illustrated 2-26 replacing 2-26 bracket processor retention, removing 2-19 processor retention, removing, illustrated 2-19 processor retention, replacing 2-19 buns, part number 1-5

access panel side part number 1-3 removing 2-5 removing, illustrated 2-5 replacing 2-5 advanced VGA board, test error codes 3-40 AGP slot, identified 2-24 alkaline battery, type supported 2-30 Array Configuration Utility accessing 3-2, 3-3 executing 3-4 ART (Automatic Revision Tracking), assembly version 3-81 ASR-2 (Automatic Server Recovery-2) booting into Compaq Utilities 3-73 booting into operating system 3-76 configuring 3-68 default value 3-71 description 3-68 flow chart, illustrated 3-72 for remote and off-site servers 3-71 hardware requirements 3-70 security 3-77 timer 3-71 Asset Management, defined 3-85 audible beeps, POST error messages 3-5 Automatic Data Collection, defined 3-85 Automatic Revision Tracking See ART Automatic Server Recovery-2 See ASR-2 auxiliary power connectors, identified 4-5
cables CD-ROM drive, folding and routing diagram 2-16 diskette drive folding and routing diagram 2-16 part number 1-5 feature board, folding and routing diagram 217 hard drive/CD data, part number 1-5 LED, part number 1-5 NIC Wake Up, part number 1-5 power/signal adapter, part number 1-5 SCSI, part number 1-5 tape drive, folding and routing diagram 2-16 card guide, part number 1-5 carton, part number 1-5
battery caution 2-32 disconnecting from connector, illustrated 2-31 disposal procedures 2-30 installing 2-31, 2-32 installing, illustrated 2-32 location 2-30 loss of BIOS settings after removal 2-31 number supported 2-30 part number 1-3

Index-2

cautions battery disposal procedures 2-30 loss of BIOS settings when removed 2-31 removal 2-32 DIMMs, handling 2-21 DIMMs, installing 2-21 DIMMs, non-supported 2-22 electrostatic discharge 2-3, 2-19, 2-27, 2-31 Erase Utility 3-2 explanation vii front bezel, removing 2-7 grounding 2-3, 2-19, 2-31 memory modules, handling 2-21 memory, installing 2-21 memory, non-supported 2-22 operating unit without cover 2-4 overheating viii, 2-4 power fluctuations 2-4 power surges 2-4 ROM upgrade 3-84 static electricity 2-19, 2-27, 2-31 subpanel, removing 2-7 system board removal 2-27 ventilation clearances viii voltage spikes 2-4 CD-ROM disc capacity 5-5 diameter 5-5 thickness 5-5 track pitch 5-5 CD-ROM drive access time 5-5 accessing 2-5, 2-6, 2-7 audio interface specifications 5-6 bus rate 5-5 cable folding and routing diagram 2-16 cache/buffer 5-5 data transfer rate 5-5 depth 5-6 dimensions 5-6 electrical specifications 5-6 error rates 5-5 handling procedures 2-1 height 5-6 installing, illustrated 2-14 location, illustrated 2-10 part number 1-5 removing 2-11
CD-ROM drive Continued removing, illustrated 2-12 replacing 2-12 specifications 5-5 start-up time 5-5 stop time 5-5 test error codes 3-44 weight 5-6 width 5-6 CD-ROM drive LED, location, illustrated 4-12 chassis, part number 1-3 Client Management, defined 3-84 CMOS clearing 4-10 jumper, setting 4-10 Compaq CDs SmartStart and Support Software, booting into 3-2 SmartStart and Support Software, contents 3-2 Compaq CDs, System Configuration, booting into 3-2 Compaq CDs, System Reference Library 3-68 Compaq Insight Manager defined 3-64, 3-85 remote maintenance 3-85 viewing the event list 3-65 Compaq network interface boards, test error codes 3-43 Compaq SmartStart and Support Software CD contents 2-1 running utilities from 3-4 components, accessing internal 2-5 Comprehensive Insight Management, defined 3-84 connectors auxiliary power, identified 4-5 diskette drive, identified 4-3 fan, identified 4-5 feature board, identified 4-2 IDE, identified 4-3 keyboard, identified 4-3 mouse, identified 4-3 parallel, identified 4-3 power cord, identified 4-2 power, identified 4-3, 4-5 rear panel, illustrated 4-1 RJ-45, identified 4-5 SCSI LED, identified 4-5 SCSI, identified 4-5 serial, identified 4-3

IDE connectors, identified 4-3 Illustrated Parts Map, part number 1-6 illustrations battery, disconnecting from connector 2-31 battery, installing 2-32 blank bezel, removing 2-7 board guide, removing 2-26 CD-ROM drive cable folding and routing 2-16 installing 2-14 location 2-10 removing 2-12 CMOS jumper location 4-10 DIMM socket locations 2-21 DIMMs, removing 2-22 diskette drive cable folding and routing 2-16 installing 2-14 location 2-10 removing 2-12 drive locations 2-10 drivelock, pulling up 2-11 expansion board slots 2-24 fan, removing 2-9

grounding techniques 2-1

hard drive activity LED, location, illustrated 4-11 hard drive/CD data cable, part number 1-5 hard drives accessing 2-5 handling procedures 2-1 height 5-7

Index-10

illustrations Continued feature board cable folding and routing 2-17 connectors 4-5 expansion slot locations 2-24 removing 2-25 front access panel, removing 2-6 hard drive, location 2-10 hard drive, removing 2-15 LEDS CD-ROM 4-12 CD-ROM drive activity 4-12 diskette drive 4-12 hard drive activity 4-11 power 4-11 mass storage devices location 2-10 removing 2-15 mechanical parts, exploded view 1-1 memory removing 2-22 socket locations 2-21 power supply, removing 2-29 power switch, removing 2-8 processor retention bracket, removing, illustrated 2-19 processor switch default settings 4-6, 4-7 location 4-6, 4-7 processor, removing 2-18 rear panel connectors 4-1 removable media area 2-10 removable media bay location 2-10 removable media device, installing 2-14 removable media device, removing 2-12 server feature board, connectors 4-5 side access panel, removing 2-5 spare screw locations 2-13 system board I/O panel, removing 2-28 system board, connectors 4-3 system board, removing 2-27 system components, exploded view 1-2 system maintenance switch, location and default setting 4-8 tape drive cable folding and routing 2-16 installing 2-14 location 2-10 removing 2-12
IMD (Integrated Management Display) events list, defined 3-66 function 3-63 IML (Integrated Management Log) See also critical error log accessing from Compaq Insight Manager 3-64 defined 3-63 viewing 3-63 from Compaq Survey Utility 3-65 from IML management utility 3-65 on IMD 3-63 Insight Agents, defined 3-85 insight management agents 3-85 features 3-84 software architecture 3-85 Inspect Computer utility, accessing 3-28 Integrated Management Display See IMD Integrated Management Log See IML integrated management, features 3-68 integrated remote console defined 3-71 features 3-71 Integration Management, defined 3-84 internal components, accessing 2-5 internal drive bays, number of 2-10 IP/IPX setting after enabling ASR 3-77 using network features 3-70 ISA slots, identified 2-24

jumper, CMOS, illustrated 4-10
keyboard connector, identified 4-3 part number 1-6 test error codes 3-34 kit cable, part number 1-5 plastics, part number 1-5 return, part number 1-5

Index-11

LED cable assembly, part number 1-5 LEDs CD-ROM drive, location, illustrated 4-12 diskette drive, location, illustrated 4-12 hard drive activity, location, illustrated 4-11 power, location, illustrated 4-11 lights See LEDs Lithium battery See battery
Netelligent Management, defined 3-84 NetFlex-2 controller, test error codes 3-42 network interface fault recovery, defined 3-82 NIC Wake Up cable assembly, part number 1-5
operating system, booting into 3-76
Maintenance and Service Guide, part number 1-6 mass storage devices locations, illustrated 2-10 removing 2-15 removing, illustrated 2-15 mechanical parts, exploded view 1-1 memory See also DIMM DIMM socket locations, illustrated 2-21 DIMMs supported 2-21 fault recovery tracking, defined 3-82 installing 2-20 maximum supported 2-20 mixing different types 2-20 removing 2-22 removing, illustrated 2-22 replacement guidelines 2-20 seating properly 2-20 test error codes 3-33 type supported 2-20 upgrade guidelines 2-20 memory modules installation order 2-23 part number 1-4 upgrade configurations 2-23 messages See also test error messages critical error log 3-78 DAAD diagnostic 3-49 event 3-66 modem communications, test error codes 3-37 when used with ASR-2 3-70 monochrome video board, test error codes 3-36 mounting bracket tabs, accessing 2-8 mouse connector, identified 4-3
packing materials, part number 1-5 pager booting Compaq Utilities from 3-74 settings, description 3-74 parallel connector, identified 4-3 parallel printer, test error codes 3-34 part numbers access panel, side 1-3 battery 1-3 bezel, blank 1-3 bezel, front 1-3 blank bezel 1-3 buns 1-5 card guide 1-5 carton 1-5 CD-ROM drive 1-5 chassis 1-3 DIMMs 1-4 diskette drive 1-5 diskette drive cable, 9 1-5 fan 1-3 feet 1-5 front bezel 1-3 hard drive, SCSI 1-5 hard drive/CD data cable assembly 1-5 Illustrated Parts Map 1-6 keyboard 1-6 LED cable assembly 1-5 lithium battery 1-3 Maintenance and Service Guide 1-6 memory modules 1-4 NIC Wake Up cable assembly 1-5 packing materials 1-5 PCI slot cover 1-5

Index-12

part numbers Continued plastics kit 1-5 power supply 1-3 power switch 1-3 power/signal adapter 1-5 processor 1-3 processor retention bracket 1-3 return kit 1-5 SCSI cable assembly 1-5 SCSI hard drive 1-5 server feature board 1-3 server feature board battery 1-3 shipping materials 1-5 side access panel 1-3 slot cover 1-5 sub panel 1-3 switch holder 1-5 system board 1-4 parts See also part numbers mechanical, exploded view 1-1 system components, exploded view 1-2 transporting 2-1 PCI slot cover, part number 1-5 PCI slots, identified 2-24 Performance Management, defined 3-84 plastics kit, part number 1-5 pointing device interface, test error codes 3-46 POST beeps 3-5 defined 3-5 error messages 3-5 power connectors, identified 4-3, 4-5 power cord connector, identified 4-2 power supply ambient temperature range 5-3 minimum load 5-3 output rating 5-3 part number 1-3 removing 2-29 removing, illustrated 2-29 replacing 2-29 safety standard 5-3 specifications 5-2, 5-3 power switch accessing 2-6 part number 1-3 removing 2-8 removing, illustrated 2-8 replacing 2-8 power/signal adapter, part number 1-5

QUICKSPECS

. 166505-001. (External). The Compaq 20/40-GB DAT 8. Cassette Autoloader includes an. integrated DDS-4 DAT Drive. and changer mechanism with. convenient access to an eight. cassette magazine, allowing you. to develop a media. management tape rotation. scheme for scheduled backups. of servers 40 GB or less..
Compaq 20/40-GB DAT DDS-Cassette Autoloader
20/40-GB DAT DDS-Cassette Autoloader 166504-B21 (Internal)
Industry Standard DDS-4 The DDS-4 technology has a drum rotation speed of 8,503 rpm while the tape moves at 11.6 mm/s. Features of the format allow a linear bit density greater than DDS-3, which increases transfer rate and capacity. Investment Protection The 20/40-GB DAT autoloader uses a compatibility mode to read and write DDS-1, DDS-2, DDS-3 and DDS-4 tapes. This offers investment protection for users who have standardized with the DAT technology. Users will also have the ability to restore archived media from previous backups and interchange with previously shipping Compaq DDS-and 8 cassette Autoloader drives. Lowers TCO with Automation Automated DAT backup systems offer lower total cost of ownership with a higher storage capacity and performance than a stand alone tape backup drive and is targeted at the price sensitive environments. Operating Environment Support Microsoft Windows NT Novell Netware v4.x & 5.x Supported on NT v4.0 with VERITAS Backup Exec v7.3 for NT and CA ARCserveIT v6.61 for NT. Both software packages require optional autoloader modules. Supported on Netware v4.x and 5.x with VERITAS Backup Exec v8.5 for Netware and CA ARCserveIT v6.61 for Netware. Both software packages require optional autoloader modules.
Option Kit Contents 20/40-GB DAT DDS-Cassette Autoloader Internal 20/40-GB DAT drive w/loader mechanism Documentation 8 Cassette Magazine 1 Data Cassette and 1 Cleaning Cassette Live Trial Software 20/40-GB DAT DDS-Cassette Autoloader External 20/40-GB DAT drive w/loader mechanism in an enclosure Documentation 8 Cassette Magazine 1 Data Cassette and 1 Cleaning Cassette Power Cord External LVD SCSI Cable Live Trial Software
DA-10518-01-001 02.28.2000

SPECIFICATIONS

Warranty Maximum The remaining warranty of the Compaq Server product in or onto which it is installed (to a maximum three-year limited warranty) (Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. In Canada, consult the Product Information Center at 1-800-567-1616 for details.) Three year parts, one year next-business day exchange
Minimum Liquid Crystal Display (LCD)
The dot matrix front panel information display provides user-friendly information on the autoloaders operating status, potential error conditions, current cassette and magazine status. Recommended Maximum Server Size 40 GB Performance Specification Native (maximum) Native (typical) 2:1 Compression (maximum) 2:1 Compression (typical) 8.4 GB/hour 6.0 GB/hour 16.8 GB/hour 15 GB/hour
Note: Typically, users will be able to compress their data at a 2 to 1 ratio; however, compression ratios will vary based on the type of data being compressed. Cartridge Swap Time 50 seconds/average Load Time Unload Time (depending on tape type and position) Search Speed Maximum Formatted Capacity (unattended) 8-Cassette Magazine Without compression 160 GB Based on typical 2:1 compression ratio 320 GB Note: Typically, users will be able to compress their data at a 2 to 1 ratio; however, compression ratios will vary based on the type of data being compressed. Mechanical Measurements Tape Width Tape Length Dimensions (HxWxD) Weight Tape Speed Read/Write Head to Tape Speed Rewind/Fast Forward 0.46 ips/11.6 mm/s 262 ips/6,670 mm/s 130 x Read/Write Speed 0.15 in/3.81 mm 492 ft/150 m 3.25 x 5.75 x 9.51 in/82.5 x 146 x 241.6 mm 5.258 lbs/2.4 kg 58 seconds/average 32 seconds to 160 seconds 45 seconds average file access for any part of a 150 meter tape

Tape Format Recording Method Bytes/Group Data Frame/Group Density/Inch Flux Reversal/Inch Track Density/Inch Data Encoding Method Data Transfer Rate Error Detection/Correction Reliability Cartridge Swaps MTBF
(continued) Helical Scan 38,122,000 1,524,000 2,793 PRML 2.3 MB/s Reed-Solomon-3 levels > 100,000 250,000 hours at 30% duty cycle

RELATED OPTIONS

20-GB DAT Cassette (10 pack) DAT Cleaning Cassette 8-Cassette Magazine W/7 Data Cassette and 1 Cleaning Cassette 152842-001 242781-001 171532-B21

COMPATIBILITY

Enterprise Servers Compaq ProLiant 8000 Family Compaq ProLiant 7000 Family Compaq ProLiant 6000 Family Compaq ProLiant 5000 Family Compaq ProLiant 4000 Family Corporate Servers Compaq ProLiant 3000 Family Compaq ProLiant 2000 Family Compaq ProLiant 1000 Family SMB Servers Compaq ProLiant 800 Compaq ProLiant 400 Alpha Servers Alpha Server GS Family Alpha Server ES Family Alpha Server DS Family Alpha Server 800 Alpha Server 1200/AS4100 Controllers Alpha based servers KZPBA-CA (UWSE) KZPBA-CB (UWD) KZPCM-DA (UWSE) KZPCA-AA (UWLVD/SE) Intel based servers 32-bit Fast Wide SCSI-2/E Dual Channel Wide-Ultra SCSI-3 Wide-Ultra SCSI-3 64-bit Dual Channel (LVD)
142290-001 295554-B21 272514-001 348757-B21