Timeline

Twenty Years of Innovation: HP Deskjet Printers 1988 2008
Overview The HP Deskjet printer was introduced in February 1988. Since that time, more than 240 million Deskjet printers have been sold worldwide and continue to sell at a pace of more than 18 million printers per year.(1) The HP Deskjet has evolved from a 1-2 pages per minute (ppm), 14 pound printer to todays version, which boasts a speedy 36 ppm(2,3) and weighs in at only five pounds. Twenty years after its first introduction, the HP Deskjet continues to deliver on its original value proposition of quality, reliability, affordability and ease of use all while maintaining its leadership in the inkjet printing market. Evolution of the HP Deskjet printer 1988 February
Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304 www.hp.com

1989 April

HP Deskjet The first HP Deskjet plain-paper printer and offered pigment black ink for letter-quality black-and-white printing at up to 300-dpi output(4) and an average speed of 2 ppm. At $995, it was the lowest priced printer of its kind on the market. HP Deskjet Plus $995. Price of original HP Deskjet drops to $795. Added option of landscape printing. HP Deskwriter and new HP 26 black inkjet print cartridge HPs first printing system aimed at the Macintosh audience. Priced at $1,195. AppleTalk began to ship with the HP Deskwriter at no additional cost. Deskwriter price reduced to $995. HP Deskjet 500 and HP 26 black inkjet print cartridge Replaced the HP Deskjet and HP Deskjet Plus. A monochrome, pigment-ink printing system that delivered up to 300 dpi(4) and speeds of up to 3 ppm. Priced at $729. HP Deskwriter 500C The first Deskwriter to offer color printing as an option, using interchangeable black and tri-color (CYM) pigment-based inkjet print cartridges. This system offered the same print quality and
July 1990 April July August

1991 August

speed as the original Deskwriter. Priced at $1,095. October HP Deskjet 500C Identical speed and output of up to 300 dpi(4) as the original Deskjet 500, with optional color printing, using interchangeable black and tri-color inkjet print cartridges. Priced at $1,095. HP Deskjet and Deskwriter prices reduced to $599. HP Deskjet 550C and Deskwriter 550C The first HP Deskjet printers to offer resident black and color printing allowing both cartridges to be installed together and removing the need to swap between cartridges for black and color printing. Printing system delivered up to 300-dpi output,(4) and speeds of up to 4 ppm black. One full color page could be printed in up to 4 minutes. Priced at $1,099. HP Deskjet Portable with new HP 33 black and 25 tri-color inkjet print cartridges A mobile printing system that featured up to 3 ppm black text in a compact, four pound printer. Priced at $599. 1993 May

1992 October

HP Deskjet 1200C and 1200C/PS with new HP 40 Black, Cyan, Magenta and Yellow ink cartridges Included pigment inks for richer black and color print quality and greater durability. Printing system offered up to 600 x 300-dpi output(5) for black text at a speed of up to 6 ppm. One full color page could be printed in up to 1-2 minutes per page on plain paper at up to 300 dpi.(4) The HP Deskjet 1200C was priced at $1,699.

October

HP Deskjet 310 and Deskwriter 310 with new HP 33 black inkjet print cartridges HPs second portable printing system featured up to 300dpi(4) monochrome output, speeds of up to 3-4 ppm, an optional color kit for full-color printing ($49) and an optional cut-sheet feeder. Both printers were priced at $379.

1994 January

HP announced the shipment of 5 million HP Deskjet products in 1993, nearly half of which had a color inkjet print cartridge as an option. HP Deskjet 520 and Deskwriter 520 Boasted improved features such as up to 600 x 300-dpi(5) for black text at speeds of up to 3 ppm. The system also included resolution enhancement technology (REt) for improved print quality. Both printers were priced at $365. HP Deskjet 560C and Deskwriter 560C The first printing systems to feature HP ColorSmart technology to intelligently analyze documents in the process of printing to provide the best color output. These systems
offered up to 600 x 300-dpi(5) black text with REt, as well as full-color text. Both were priced at $719. September HP Deskjet 540 and Deskwriter 540 These printing systems featured up to 600 x 300-dpi(5) monochrome output with REt at a speed of up to 3 ppm, and an optional color printing accessory for $49 that allowed for up to 300-dpi(4) color printing with ColorSmart at a speed of 1.5 minutes per page. Both printers were priced at $365. The new models replaced all previous color-capable and monochrome models. As a result HP could boast Now All Deskjet Printers Offer Color a claim no other competitor could make.(6) HP Deskjet 320 and Deskwriter 320 This four pound notebook printing system offered up to 600 x 300-dpi (5) output for black text with REt and up to 300-dpi(4) color printing with ColorSmart at speeds of up to 3 ppm for monochrome and 4 minutes per page for color. The printers were both priced at $379.

1995 May

HP Deskjet 660C and Deskwriter 660C with new HP 29 black and 49 tricolor inkjet print cartridges These printing systems were the first to offer pigment-based black inks and dye-based color inks. They also offered up to 600 x 600-dpi(7) output for black text, up to 600 x 300-dpi output(5) for color printing and were able to print up to 4 ppm in black text and up to 1.5 ppm in color with ColorSmart. They contained both black and color ink cartridges and were priced at $599. HP Deskjet 850C and Deskjet 855C with new HP 45 black and 41 tricolor inkjet print cartridges The first implementation of HPs Color Resolution Enhancement technology (C-Ret), these printing systems had a print quality of up to 600 dpi(8) in black text with REt and up to 300 dpi(4) in color with C-REt. Print speeds were up to 6 ppm black text and up to 2 ppm color. The HP Deskjet 850C was priced at $618 and the 855C was priced at $623.

September

HP Deskjet 340 This printing system featured up to 600 x 300-dpi(5) print quality for black text at speeds of up to 3 ppm. Color printing was available with an HP Color Kit at a resolution of up to 300 dpi(4) and print speeds of up to 2 minutes per page. Priced at $365.

1996 April

HP Deskjet 680C and Deskwriter 680C with new HP 29 black and 49 tricolor inkjet print cartridges The first HP printers to offer continuous-feed banner printing, these printers writing systems offered up to 600-dpi(8) print quality for black text and up to 600 x 300-dpi(5) color printing at speeds of up to 5 ppm for black text and up to 1.5 ppm for color. The Deskwriter model offered Macintosh compatibility. Both were priced at
$386. HP Deskjet 820Cse The first of HPs professional series of inkjets, this printing system offered up to 600-dpi(8) black output and up to 600 x 300-dpi(5) color printing with C-REt at speeds of up to 5 ppm for black text and up to 1.5 ppm for color. The printer came with Microsoft Publisher and Quickstart bundled at a price of $486. August HP Deskjet 400 The first printing system to be introduced with an average street price of $200. The HP Deskjet 400 had a small footprint and a fold-up paper tray, up to 600 x 300-dpi(5) black text output and up to 300-dpi color(4) output and speeds of up to 3 ppm in black and up to 2-3 minutes per page in color. HP Deskjet 870Cse Offered print speeds of up to 8 ppm for black text at up to 600 dpi(8) and up to 4 ppm in color at up to 600 x 300 dpi(5) with C-REt. Priced at $599. October HP DeskJet 690C with HP 29 black, 49 tri-color and new 16 photo inkjet print cartridges This printer was the first to offer optional HP Photo Kit and photo cartridge to produce photo-quality prints. The printing system delivered continuous-feed banner printing capability, up to 600-dpi(8) black text printing and up to 600 x 300-dpi(5) color printing with up to 5 ppm in black and up to 1.7 ppm in color. Priced at $419. Optional HP Photo Kit priced at $62.

1997 July

HP Deskjet 400L At $149, the lowest-priced home printing system offered to date by HP. HP Deskjet 720C with HP 45 black and new 23 tri-color inkjet print cartridges Included print speeds of up to 8 ppm in black and up to 4 ppm in color, in addition to breakthrough photo-quality color with new HP PhotoREt II and ColorSmart II technologies. Priced at $299.

1998 February

HP announced the 10th anniversary of the HP Deskjet with shipments of more than 68 million HP Deskjet printers since 1988. HP Deskjet 895 with HP 45 black and new 23 tri-color inkjet cartridges Introduced HPs Color Layering Technology for brilliant photo quality and draft print speeds of up to 11 ppm in black and up to 8.5 ppm in color. Priced at $399.

November

1999 January
HP Deskjet 882C A successor to the HP Deskjet 722C, this printing system increased color print speed by 25 percent up to 8 ppm in black
and up to 5 ppm in color. Priced at $299. August HP Deskjet 970C with HP 45 black and new 78 tri-color inkjet print cartridges Part of HPs largest introduction of home imaging products and services to date, the HP Deskjet 970C printing system offered up to 2,400 x 1,200 dpi,(9) true-to-life photo quality printing using HP PhotoREt III, automatic duplexing and speeds of up to 12 ppm in black and up to 10 ppm in color. Priced at $399. HP Deskjet 1220C The successor to the HP Deskjet 970 with advanced software features. Priced at $499. HP Deskjet 842C/932C/952C with new HP 15 black and 17 tri-color inkjet print cartridges. Priced at $149-299. HP Deskjet 935C printer showcased a colorful industrial design to complement Apple products. Priced at $199. HP Deskjet 350C and HP Deskjet 350CBi with new HP 19 black and 49 tri-color inkjet print cartridges The successors to the HP Deskjet 340C, these mobile printing systems featured faster print speeds of up to 5 ppm black and up to 2 ppm color, new batteries and improved print quality. The HP Deskjet 350CBi included the battery and IR dongle and was priced at $299. The base model was priced at $269. HP Deskjet 648C with HP new 20 black, 49 tri-color and 16 photo inkjet print cartridges The successor to a long line of 600-series models, with the added feature of having both a USB and parallel port and an optional photo print cartridge. Priced at $119. HP Deskjet 990C A printing system that succeeded the HP Deskjet 970C, delivering faster speeds of up to 17 ppm in black and up to 13 ppm in color as well as providing automatic paper-type sensing and automatic duplexing. Priced at $399.

January

February

2001 February

HP Deskjet 630C An entry-level one-pen product priced at $49. Comparable to the HP Deskjet 648C, but shipped with tri-color cartridge alone; the black ink cartridge was an optional upgrade. HP Deskjet 960C Replaced the HP Deskjet 970C in retail with faster print speeds of up to 15 ppm black and up to 12 ppm color. Automatic duplexer was offered as an optional accessory for $79. Printer priced at $299. HP Deskjet 656C Replaced the HP Deskjet 630C and shipped with both black and tri-color ink cartridges. Priced at $49.
HP Deskjet 825C with new HP 15 black and 17 tri-color inkjet print cartridges One-pen product which replaced the HP Deskjet 648C. Priced at $79. November HP Deskjet 995C The sibling to the HP Deskjet 990C and one of the industrys first consumer inkjet printing systems with built-in infrared and Bluetooth wireless printing capabilities. Priced at $399.

2002 June

HP Deskjet 5500 with new HP 56 black, 57 tri-color and 58 photo inkjet print cartridges Innovative printing system delivered stunning printquality, a smaller size and more intuitive printing features at a lower cost. Optional photo cartridge offered six-ink photo printing, fade resistance for up to 78 years on Premium Plus Photo Papers(10) and PhotoREt IV with no compromise in speed for an optimized dpi of up to 4,800.(11) System also offered color black text up to 17 ppm and color up to 12 ppm. Priced at $149. HP Deskjet 3820 Offered up to 4,800 optimized dpi,(11) up to 10 ppm in color and up to 12 ppm in black. Price at $99. HP Deskjet 3420 with HP new 27 black and 28 tri-color inkjet print cartridges Ultra-compact printing system delivered exceptional quality, simplicity and lower-costs for basic home printing. Also offered brilliant color-quality and laser-quality black printing at up to 2,400 dpi(9) and printing speeds of up to 10 ppm in black and up to 8 ppm in color. Priced at $79.

2003 July

HP Deskjet 3520/3650 inkjet color printers and HP Deskjet 5150/5650 color inkjet printers. Priced from $39 to $149. HP launched its largest product introduction to date 158 consumer products, including: HP Deskjet 3550 Color Inkjet Printer The successor to the HP Deskjet 3420 with increased print speeds of up to 14 ppm in black and up to 10 ppm in color. The HP Deskjet 3550 belonged to a family of products that were designed for the cost-conscious consumer interested in a simple, reliable printer. Priced at $49. HP Deskjet 5850 Offered built-in wired Ethernet networking and wireless (802.1b) printing for up to five users. Offered six-ink printing or up to 4,800 x 1,200 optimized dpi(11) and draft speeds of up to 21 ppm in black and up to 15 ppm in color. Priced at $199.

August

HP Deskjet 9650 photo printer Delivered photos up to 13 x 19 inches in size. Priced at $399. HP Deskjet 995ck A successor to the HP Deskjet 995C offering innovative Bluetooth wireless printing from select camera phones, PDAs, notebooks and other devices. Priced at $199. 2004 August
HP Deskjet 6540 and Deskjet 6540dt with new HP 96 black, 97 tri-color, 99 photo color and 100 photo gray inkjet print cartridges Nextgeneration printing system with breakthrough print speeds, enhanced photo quality and front USB port for notebook printing. New HP Vivera inks delivered vivid, enduring black and color printing. High-capacity ink cartridges with innovative print head and nozzle design delivered a black speed of up to 30 ppm and a color speed of up to 20 ppm. Lab-quality photos, using up to 4,800-optimized dpi(11) or six-ink color, last for generations(10) and can be printed in full borderless sizes up to 24 inches. The HP Deskjet 6540 was awarded the MacAddict Printer Design of the Year award in 2005 for the classic and clean mirrored sides and metallic top.(12) The HP Deskjet 6540dt included two accessories an auto two-sided printing accessory and a 250-sheet paper tray. Printers were priced at $149 and $199 respectively. HP Deskjet 6840 Step up product from the HP Deskjet 6540 with the inclusion of direct photo printing from PictBridge-enabled cameras using the printers front USB port, plus built-in networking and 802.11g wireless printing. Priced at $199. HP Deskjet 3740/3745/3845 Priced from $39 to $99.

2005 August

HP Deskjet 6940 and Deskjet 6980 Followed the full-featured HP Deskjet 6540/6840 series but cranked the draft speeds of up to 36 ppm in black and up to 27 ppm in color. Also offered professional photoquality color up to 4,800-optimized dpi(11) with HP Vivera inks. The HP Deskjet 6940 included wired Ethernet printing and print sharing up with up to five computers, while the HP Deskjet 6980 included built-in networking and 802.11g wireless printing. Priced at $129 and $149, respectively.(13) HP Deskjet 460/460cb/460wbt/460wf with new 94 black, 95 tri-color, 99 photo color and 100 photo gray inkjet print cartridges HPs newest line of full-featured mobile printing systems with HP Vivera inks. Priced from $249 to $349.(13) HP Deskjet 6620 Followed the HP Deskjet 6840 with built-in Ethernet 802.3, rather than wireless 802.11. Priced at $149.
HP Deskjet 5940 Printing system delivered up to 4,800 optimized dpi,(12) and speeds of up to 30 ppm in black and up to 24 ppm in color. Borderless photo printing up to panorama size, PictBridge connectivity, print-cancel button, Media Sense calibration, front-panel ink display and optional photo ink cartridge. Priced at $99. HP Deskjet 5440 Sibling to the HP Deskjet 5940 with slightly slower print speeds of up to 21 ppm in black and up to 21 ppm in color. Priced at $79. HP Deskjet 3940 Replaced the HP Deskjet 3745 with faster print speeds of up to 16 ppm in black and up to 12 ppm in color, borderless 4 x 6inch photos and a fold-up paper tray. Priced at $39. HP Deskjet customers using HP 57 and 78 inkjet print cartridges with their legacy printers had the option to get vivid and longer-lasting HP Vivera inks with new HP 57+ and 78+ cartridges. 2006 January

HP began to focus the HP Deskjet brand on reliability, simplicity and compact, elegant designs for less than $99.(13) HP Deskjet D1360/D2360/D4160 printers with HP 92 black and 93 tricolor inkjet print cartridges. Priced at $39 to $69.(13) HP Deskjet F380 All-in-One the first HP Deskjet-branded all-in-one offering high-quality printing and copying with HP Vivera inks. Laserquality black text and vivid colors, plus beautiful photos in optional six-ink color.(10) Print speeds up to 20 ppm black and 14 ppm color. Priced at $79.

2007 April

HP announced new strategy for managing entire ink cartridge portfolio, delivering clearer choice and value offerings for printers $69 and above. HP Deskjet customers were able to choose between standard cartridges for everyday printing, XL cartridges and multi-packs for frequent printing and + cartridges for specialty photo printing. HP Deskjet D1460/D2460 printers. Priced at $39 to $49.(13) HP Deskjet D4260 printer with new option of high-capacity HP 74XL black and 75XL tri-color inkjet print cartridges. Laser-quality text and vivid color graphics using HP Vivera inks, plus optional 6-ink color with the HP 99 Photo inkjet cartridge. Printer priced at $69.(13) HP Deskjet F2180/F4180 All-in-Ones. Priced at $59 to $79.(13)
HP Deskjet 6988 and Deskjet 6988dt Included all the features of the HP Deskjet 6980, with even faster print speeds of up to 36 ppm in black and up to 27 ppm in color. The HP Deskjet 6988dt included two accessories: an auto two-sided printing accessory and a 250-sheet paper tray. Printers priced at $129 and $179, respectively.(13) HP Deskjet 9800 HPs newest prosumer printer system offering vivid photo images from postcard to poster-size. Priced at $299.(13)

2008 February

Announced 20-year anniversary and shipments of more than 240 million HP Deskjet printers and all-in-ones since 1988. HP Deskjet D2500 Printer Series with new HP 60/60XL black and tricolor ink cartridges Energy Star-compliant printer with ink cartridges newly molded from recycled plastic resins. More than 70 percent of each cartridge body (by weight) is recycled content from used HP cartridges collected through the HP Planet Partners recycling program, and other sources such as water bottles. New printing system and HP Vivera inks deliver improved water- and smudge-resistance with HP Advanced Photo Paper, finer image-quality with smaller ink drops and easy to use black and tri-color cartridges with fill-levels that support standard and highvolume printing. Also offered HP Smart Web Printing(14) and an ultracompact 80-sheet fold-up paper tray. Priced at $39 to $69.(13) HP Deskjet F4200 All-in-One Printer Series with new HP 60/60XL black and tri-color ink cartridges Energy Star-compliant all-in-one with ink cartridges newly molded from recycled plastic resins. More than 70 percent of each cartridge body (by weight) is recycled content from used HP cartridges collected through the HP Planet Partners recycling program, and other sources such as water bottles. New printing system and HP Vivera inks deliver improved water- and smudge-resistance with HP Advanced Photo Paper, finer image-quality with smaller ink drops and easy to use black and tri-color cartridges with fill-levels that support standard and high-volume printing. Also offered HP Smart Web Printing(14) and an ultra-compact 80-sheet fold-up paper tray. Priced at $59 to $79.(13)

(1) (2) (3) (4) (5) (6) (7)
Sales results based on internal HP database results through 2007. After first page; more details available at www.hp.com/go/inkjetprinter. 36 ppm for black; 27 ppm for color. Econofast mode. Presentation, normal modes. The Hard Copy Observer, September 1994. Best, normal modes.

(8) (9)

Best mode. Up to 2,400 x 1,200-optimized dpi color and 1,200-input dpi. Display-permanence rating by Wilhelm Imaging Research, Inc. or HP Image Permanence Lab. More Up to 4,800 x 1,200-optimized dpi color when printing from a computer on most HP Photo papers and MacAddict Magazine, March 2005. Estimated U.S. street price. Actual price may vary. Not compatible with Windows 2000 or Macintosh operating systems.
details available at www.hp.com/go/printpermanence.

1,200-input dpi.

(12) (13) (14)
Windows is a U.S. registered trademark of Microsoft Corp. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Energy Star is a U.S. registered mark of the United States Environmental Protection Agency.
2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 2/2008

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Alton-EuroUG.fm Page 1 Wednesday, April 14, 1999 12:33 PM

English

Users Guide

Acknowledgments

Univers is a trademark of Linotype AG and its subsidiaries in the U.S. and other countries. CG Times is a product of Agfa Corporation based on Times New Roman under license from The Monotype Corporation plc. and scalable outlines are licensed from Agfa Division of Miles Inc. Microsoft, Windows, Windows NT, and MS Windows are U.S. registered trademarks of Microsoft Corporation. Screenshot(s) reprinted by permission from Microsoft Corporation.

Table of Contents

How to Print. 2
While Youre Printing. 3 Printing on Different Kinds of Paper. 4 HP Print Settings Box. 5
Getting Help When Things Go Wrong. 8
The HP Toolbox. 8 Solving Common Problems. 8 What the Buttons and Lights Do. 10 HP Customer Support. 10

Notice

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
More About Your Printer.13
Printing from MS-DOS.13 Uninstalling the Printer Software. 14 Print Cartridges. 14 Product Specifications. 14 Limited Warranty Statement. 16

Printing History

Edition 1, March 1999 Copyright 1999 by Hewlett-Packard Company
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How to Print

1. Lay out the page and choose the text, pictures, fonts, and colors from your software program (such as a word processor or drawing program). 2. Choose your print settings in the HP print settings box. To find the HP print settings box:
Once youre there, Choose print quality, paper size, and paper type on the Setup tab.

Try This.

a. Click File and then click Print.
Choose two-sided printing, orientation, and flip horizontal options on the Features tab.
b. Then click whichever button you see Properties, Setup, or Printer. c. If you still dont see the box, click Setup, Options, or Properties.

.Or Try This

a. If Print isnt there, click Printer Setup or Print Setup.
b. Then click whichever button you see Setup or Options.
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Choose color options on the Color tab. To print in black and white, check Print in Grayscale.

While Youre Printing

Your printer will print at different speeds, depending on the complexity of the job and the print quality you have chosen. If you have lots of graphics and color in your document, it will take longer to print.

If something goes wrong

Sometimes, in spite of your best efforts, something goes wrong during printing. Maybe a sheet of paper jams in the printer or nothing happens at all. If the printer detects a problem, it displays a message on your screen. 3. Click OK in the Print box of your software program to start printing. The next time you want to print this document, you can use the Print button at the top of the screen in your software programsimply click it to print one copy using the same print settings. It takes a few moments for the printing to start, because the printer is receiving information from the computer.
If you notice that something is wrong, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 8 to find out how to get to the HP Toolbox.)

If your printer lights are blinking, see page 10.
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Printing on Different Kinds of Paper
Card guide in up position
OUT tray removed for loading cards, etc. OUT Tray
Single envelope slot Paper-width Adjuster Paper-length Adjuster
What do you want to print
Envelopes Single envelope

What you need to do

1. Slide the envelope, with its flap up and on the right, evenly into the single envelope slot until it stops. 2. Choose print settings that match the type and size of the envelope. 3. Print the envelope. 4. Reset the software for the paper in the IN tray after printing completes.
Stack of up to 20 envelopes

1. 2. 3. 4. 5. 6. 7.

Slide out both of the paper adjusters. Remove any paper from the IN tray. Slide the envelopes, with the flap side up and on the right, evenly into the IN tray. Slide paper adjusters snugly against the edges of the envelopes. Choose print settings that match the type and size of the envelopes. Print the envelopes. Reset the software for the paper in the IN tray after printing is completed.
Index cards and postcards
1. Remove the OUT tray. 2. Raise the card guide. 3. Insert up to 1/4 inch (1/2 cm) stack of cards into the IN tray. Align the right edge of the stack with the card guide. 4. Slide the paper adjusters snugly against the edges of the cards. 5. Replace the OUT tray. 6. Choose print settings that match the type and size of the cards. 7. Print the cards. 8. Reset the software for the paper in the IN tray after printing is completed.
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HP Print Settings Box

Setup Tab Features Tab
HP print settings to choose
Setup Tab - Print Quality: Normal - Paper size: choose appropriate envelope size - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait Setup Tab - Print Quality: Normal - Paper size: choose appropriate envelope size - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait Setup Tab - Print Quality: Normal - Paper size: choose appropriate card size - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait

Guidelines to remember

The envelope slot supports only No. 10 or DL size envelopes. Make sure paper is loaded in the IN tray. Make sure the card guide is in the down position. Avoid shiny or embossed envelopes, or those that have clasps or windows. Avoid envelopes with thick, irregular, or curled edges or with areas that are wrinkled, torn, or otherwise damaged. Never load more than 20 envelopes at one time. Even up the envelopes before inserting them by tapping the short edge on a flat surface. Make sure the card guide is in the down position Avoid shiny or embossed envelopes, or those that have clasps or windows. Avoid envelopes with thick, irregular, or curled edges or with areas that are wrinkled, torn, or otherwise damaged. Even up the cards before inserting them by tapping the short edge on a flat surface. Move the paper length adjuster by pressing the inside of the handle to release and lower it, then pushing it toward the card stack until it stops. If you encounter difficulty replacing the OUT tray, lift the top cover, wait a few moments for the print cartridge cradles to move to the center position, then replace the OUT tray, and lower the top cover.

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Labels

1. Slide out both of the paper adjusters. 2. Fan the edges of the label sheets to separate them, then even the edges. 3. Insert up to 25 label sheets (label side down) on top of about 5 sheets of plain paper of the same size. 4. Slide the paper adjusters snugly against the sheets. 5. Choose print settings that match the type, size, and orientation of the labels. 6. Print the labels. 7. Reset the software for the paper in the IN tray after printing is completed. 1. Slide out both of the paper adjusters. 2. Fan the edges of the transparency sheets to separate them, then even the edges. 3. Insert up to 1/2 inch (1 cm) stack of transparency sheets. Load the rough side down with the adhesive strip forward. 4. Slide the paper adjusters snugly against the transparencies. 5. Choose print settings that match the type and size of the transparencies. 6. Print the transparency. 7. Reset the software for the paper in the IN tray after printing is completed.

Transparencies

Note: You can also access HPs convenient online manual from the HP Software CD. At any time while using your computer, you can insert the CD and find a wealth of information at your fingertips.
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Setup Tab - Print Quality: Normal - Paper size: Letter or A4 - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait
Use only paper labels that are designed specifically for use with HP InkJet printers. Never load more than 25 sheets at one time. Use only full sheets of paper labels. Make sure the sheets are not sticky, wrinkled, or pulling away from their protective backing. Do not use plastic or clear labels. The ink will not dry when used with plastic or clear labels. Make sure the card guide is in the down position. For best results, use HP Premium Transparency film, which was designed specifically for use with HP InkJet printers.
Setup Tab - Print Quality: Best - Paper size: Letter or A4 - Paper Type: HP Premium Transparency Film Features Tab - Two-sided Printing: None - Orientation: Portrait
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Getting Help When Things Go Wrong
When problems occur, the quickest way to find a solution is to use the troubleshooting feature in the HP Toolbox. With a few clicks of the mouse button, youll find your specific problem and details on how to fix it.
Double-click the HP Toolbox icon. Its on your desktop when you start your computer.

The HP Toolbox

For each Windows system, here are a couple of places to find it.
Once youre in the HP Toolbox 1. Click the Troubleshooting tab. 2. Click the appropriate category. 3. Click on the description of the problem. 4. Click to further explore possible solutions.

Windows 95, Windows 98, and Windows NT 4.0
Double-click the HP Toolbox shortcut icon. This shortcut is always on your desktop.

Solving Common Problems

The text or graphics are in the wrong place
Paper orientation. If the printing is positioned incorrectly on the page, make sure youve selected the correct orientation (Portrait or Landscape) on the Features tab of the HP print settings box. Alignment. If the color ink and black ink dont line up on the printed page, align the print cartridges. In the HP Toolbox, click the Printer Services tab, and then click Align the print cartridges. Paper Loading. If the printing is slanted or skewed, try reloading the paper.
OR Click the HP Toolbox icon in the taskbar. The icon is displayed in the taskbar when the HP Toolbox is open and youre printing.

Windows 3.1x

Double-click the HP Toolbox icon in the HP DeskJet Utilities group in the Program Manager.
Margin settings. If text is running off the edge of the page: Make sure the margins are set correctly in your software program. Make sure the elements in your document fit within the printable area of the page. Make sure youve selected the right paper size on the Setup tab of the HP print settings box.
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The print quality is poor
Cartridges. If ink is smearing, streaking, or is splotchy: You might need to clean the print cartridges. See the HP Toolbox for instructions. You might need to replace the print cartridges. See the HP Toolbox for instructions. Paper. If the printing is faded or the colors are dull or bleeding into each other, make sure youre using paper intended for inkjet printers and that youve loaded the paper print side down. Ink. You can control the amount of ink on the page by changing the Print Quality (on the Setup tab of the HP print settings box).
Something on the page is wrong or missing
Margin settings. If the printing is cut off around the edges, check your software application: The correct margins are set. The elements are scaled correctly. Colors. If the colors are wrong or missing Clean your tri-color print cartridge. In the HP Toolbox, click the Printer Services tab, and then click Clean the print cartridges. Replace the tri-color print cartridge.See the online help for instructions. Clear the Print in Grayscale option on the Color tab of the HP print settings box. Communications. If meaningless characters are printing on your page, the computer might have lost communication with your printer. Try turning your computer and printer off and then turn them on again. If the problem persists, make sure all cables are plugged in tightly.

A blank page came out of the printer
Tape. Make sure youve removed the protective pieces of tape on the print cartridges. Default printer. Make sure youve selected the HP DeskJet 610C Series printer as the default printer. To check your default printer, click the Troubleshooting tab in the HP Toolbox, and then click A blank page came out. Follow the instructions under Wrong printer selected to make sure your printer is selected as the current or default printer. Ink. You might have run out of ink. Replace the cartridges.
No page came out of the printer
Be patient. Complex documents, such as color photographs, take a while to print. Check the power light; if its blinking, the printer is processing information. Power. Make sure the printer is on (the power light on the front of your printer should be on) and that all connections are firm. Cover. Make sure the top cover of the printer is closed. Paper. Make sure you put the paper in the lower (IN) tray correctly. Print cartridges. Make sure both print cartridge cradles contain properly installed cartridges with the correct HP part number.
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What the Buttons and Lights Do
The Resume and Power buttons and lights are on the front of the printer. In general, the lights indicate when the printer is operating correctly and when it needs attention from you. The buttons are used to control the printer.
When these lights are. Turned off and Steadily lit and Steadily lit and Turned off Turned off Blinking You need to. Press Power to turn on the printer.
Send a document to the printer. The printer is in the ready-to-print state. If you just installed a print cartridge, make sure the cartridge is securely snapped into the printer with the arrow aligned with the dots on the top of the print cartridge cradle. Close the top cover of the printer if it is open. Check the lower (IN) tray to make sure it contains paper and that the paper is correctly loaded in the tray. Press Resume to clear the error condition. Then check your computer screen for any reported error message and corrective action instructions. No action required. This indicates that either the computer is sending a document to the printer or that the printer is currently busy printing a document. Press Power to turn off the printer. At the computer, cancel any documents awaiting printing. Press Power again to turn on the printer. See the Troubleshooting tab in the HP Toolbox. A problem exists with your printer.

HP Customer Support User Forums
Theyre friendly. Theyre informative. Check out our online community user forums. Simply review existing messages left by other HP users to find the answers youre looking for. You can also post your questions, then check back later for ideas and suggestions from knowledgeable users and system operators. Access the user forums directly from http://www.hp.com/support/home_products.
HP Customer Support by Fax
When you want the factsand you want them fastcall HP FIRST, our automated faxback service. Dial (800) 333-1917 (U.S. only) from any touch-tone phone, listen to your choices, then select the support document that matches your specific need. You may request up to three documents per call, and well fax them to you right away. HP FIRST is a free service, so call anytime24 hours a day, seven days a week.
HP Customer Support Repair
If your printer is ever in need of repair, simply call the HP Customer Support Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free of charge during the printers standard warranty period. Beyond the warranty period, you will be quoted a repair cost.
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Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S. Venezuela
47 (0)351 (0) 34 (9) 46 (0)41 (0)886 2-2717-0055 (66-2) (0) 5202 (900) 555-5664

After the warranty

You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is always available for free!) For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician. For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard. If during your phone call, it is determined that your printer requires repair, and you are within your printers hardware warranty period, HP will pay for your phone charges.
Before placing a call for help, please make sure that: You have checked the setup poster and the HP Toolbox for installation troubleshooting tips. You are seated in front of your computer with your printer nearby. You have the following information available: - The printers serial number (the label is on the back of the printer). - The printers model number (the label is on the front of the printer). - The model of the computer. - The version of the printer driver and software program (if applicable).

Extended Warranty Options
If you would like to extend your printer coverage beyond the factory warranty period, you have the following options. Consult your HP dealer to get extended coverage. If your HP dealer does not offer service contracts, please call Hewlett-Packard directly and ask about our service agreement offering. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221. For service agreements outside the U.S. and Canada, contact your local HP Sales Office.

A note about letters

If you need help from a technical support person, we recommend that you call us while youre in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!
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More About Your Printer

Printing from MS-DOS
A printer driver is a program that allows you to control print settings from within your word processor, spreadsheet, or other software program.
Installing the HP DeskJet Control Panel
Using the right MS-DOS printer driver
Printer drivers are supplied by the manufacturers of MS-DOS software programs. Whenever possible, use the one designed specifically for the HP DeskJet 610C Series printers. However, if one isnt available, you can get satisfactory results using one of the drivers listed below. If you are using a program thats not listed, contact the manufacturer of the software program to get a printer driver that is compatible with your new printer.
MS-DOS Program Word Perfect Harvard Graphics Lotus 1-2-3 Microsoft Word Version 5.1, 5.1+, 6.x 3.0 2.x, 3.x, 4.0 5.5, 6.0 Recommended Printer Driver HP DeskJet 600, 660C, or 850C HP DeskJet 540 HP DeskJet 540 HP DeskJet 560C
Before you install the HP DeskJet Control Panel, make sure you have followed all the steps in the setup poster. 1. Turn on your computer and your printer. 2. Put the CD into your computers disk drive. If you do not have a CD-ROM drive see page 10 for instructions on how to get floppy disks. 3. At the MS-DOS command line (C:\>), type D:\DJCPINST and press ENTER. If your disk drive is different than D, substitute the correct letter for D. 4. Follow the instructions on the screen. Note If a message indicates that the installation of the
Control Panel was unsuccessful, try the installation again. If its still unsuccessful, or if the Control Panel software is damaged or missing, contact your authorized HP dealer.
Cleaning the print cartridges

Clean the print cartridges when you notice that lines or dots are missing from your printed text and graphics. 1. At the MS-DOS command line, type DJCP and press ENTER. The Control Panel appears. 2. Click Clean Print Cartridge, then follow the instructions on the screen.
Installing a MS-DOS printer driver
Follow the instructions supplied by the software manufacturer. Contact them if you have any questions or concerns about the performance of your printer when using one of their drivers.
Aligning the print cartridges
Align the print cartridges when you notice that color ink does not properly line up with black ink. 1. At the MS-DOS command line, type DJCP and press ENTER. The Control Panel appears. 2. Click Align Print Cartridge, then follow the instructions on the screen.
Using the HP DeskJet Control Panel for MS-DOS
Use the HP DeskJet Control Panel to choose print settings that might not be available from some MS-DOS programs, or if you cant get a printer driver that works with your software program.
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Uninstalling the Printer Software
If you need to uninstall the printer driver for your HP DeskJet printer for any reason, perform one of the steps listed for your operating system. If something unexpected happened during installation, it is safest to run the uninstall utility directly from the CD rather than from the uninstall program that was placed on your hard drive.

Product Specifications

Print technology
Drop-on-demand thermal inkjet printing

Black print speed F

Best mode: Normal mode: EconoFast: Best mode: Normal mode: EconoFast: Best mode: Normal mode: EconoFast: 1 page per minute 3 pages per minute 5 pages per minute 0.3 pages per minute 0.7 pages per minute 2 pages per minute 0.3 pages per minute 0.85 pages per minute 2.5 pages per minute 0.25 pages per minute
Black Text / Color Highlights print speed F
For Windows 3.1x, do one of the following:
In Program Manager, locate your HP DeskJet Series group. Double-click the Uninstall icon to uninstall your printer software. OR Insert the CD into your computer and run Setup.exe. Select Remove HP DeskJet 610C Series software.
Mixed text / Color Graphics print speed F

5 x 7 PhotoF

Photo Cartridge Speed:
Black True Type text resolution
Microsoft Windows (text and graphics), MS-DOS (text) Best mode: 600 x 600 dpi Normal mode: 600 x 300 dpi EconoFast: 300 x 300 dpi MS-DOS (graphics) Full-page: 75, 150, 300 dpi

For Windows 95, Windows 98, and Windows NT 4.0 do one of the following:
From the Start menu, click Programs, click HP DeskJet 610C Series, and then click HP DeskJet 610C Series Uninstall. OR From the Start menu, click Settings, click Control Panel, and then click Add/Remove Programs. Select HP DeskJet 610C Series (Remove only). OR Insert the CD into your computer and run Setup.exe. Select Remove HP DeskJet 610C Series software.
Color resolution for Standard Pen Set
300 x 300 dpi on plain paper 600 x 300 dpi black and color (on glossy paper, premium paper, and transparency film) 75, 150, 300 dpi for MS-DOS (graphics) Full-page
Color resolution for Photo Pen Set
600 x 300 dpi with 6 inks, using HP Photo-REt Technology and all paper types (Best and Normal modes)

Printer command language

HP PCL Level 3

Standard Character Sets

United Kingdom (ISO 4), German (ISO 21), French (ISO 69), Italian (ISO 15), Danish/Norwegian (ISO 60), Swedish (ISO 11), Spanish (ISO 17), ANSI ASCII (ISO 6), Legal, PC-8, Roman-8, Roman-9, PC-850, PC-8 Danish/Norwegian, ECMA-94, Latin 1 (ISO 8859/1), PC-852, Latin 2 (ISO 8859/2), Latin 5 (ISO 8859/ 9), Latin 9 (ISO 8859/15), PC-8 Turkish, and PC-858

Print Cartridges

Software compatibility
MS Windows 3.1x, 95, 98, and NT 4.0 MS-DOS applications
Buttons/lights Black HP C6614 Series Tri-Color HP 51649 Series Photo Cartridge HP C1816 Series

Resume and Power

FApproximate figures. Exact speed varies depending on the system configuration, software program, and document complexity.
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Built-in (internal) fonts
Courier (portrait and landscape orientations) Pitch: 5, 10, 16.67, 20 cpi Point size: 6, 12, 24 pt Style: Upright (Italic: 5, 10, 20 cpi) Stroke weight: Normal, Bold CG Times (portrait and landscape orientations) Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt Style: Upright, Italic Stroke weight: Normal, Bold Letter Gothic (portrait and landscape orientations) Point and pitch: 6, 12, and 24 pt for 6, 12 and 24 cpi Upright only: 4.75, 9.5, and 19 pt for 16.67 cpi Style: Upright, Italic Stroke weight: Normal, Bold Univers (portrait and landscape orientations) Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt Style: Upright (Italic: 5, 6, 10, 12 pt) Stroke weight: Normal, Bold

Printable Paper Sizes

U.S. letter U.S. legal Executive European A4 European A5 B5-JIS Custom size: 8.5 x 11 in 8.5 x 14 in 7.25 x 10.5 in 210 x 297 mm 148.5 x 210 mm 182 x 257 mm 5.0 to 8.5 in 127 to 215 mm 5.83 to 14 in 148 to 356 mm 216 x 279 mm 4.12 x 9.5 in 4.37 x 5.75 in 220 x 110 mm 114 x 162 mm 101.6 x 152.4 mm 4 x 6 in 127 x 203.2 mm 5 x 8 in 105 x 148 mm 100 x 148 mm

Width: Length:

U.S. No. 10 envelope Invitation A2 envelope European DL envelope European C6 envelope Index card Index card European A6 card Japanese Hagaki Postcard
Recommended printable weight
Paper: Envelopes: Cards: 60 to 135 g/m2 (16 to 36 lb) 75 to 90 g/m2 (20 to 24 lb) 110 to 200 g/m2 (110 lb index max.; 8.5 pt max. thickness) up to 100 sheets up to 20 envelopes only 1 envelope up to 30 cards up to 50 sheets up to 25 sheets Use only U.S. letter- or A4-sized sheets specifically designed for use with inkJet printers. up to 50 sheets

Power Requirements

Power modules: Input Voltage (depends on power module ordered): 100, 120, 127, 220, 230, or 240 VAC (+10%, -10%) Frequency: 100 VAC 50/60 Hz (+3 Hz, -3 Hz) 120 VAC 60 Hz (+3 Hz, -3 Hz) 127 VAC 60 Hz (+3 Hz, -3 Hz) 220 VAC 50 Hz (+3 Hz, -3 Hz) 230 VAC 50 Hz (+3 Hz, -3 Hz) 240 VAC 50 Hz (+3 Hz, -3 Hz)
Paper Handling (Built-In Feeders)
Sheets: Multiple envelopes: Single envelope: Cards: Transparencies: Labels:

Power consumption

2 watts maximum when off 4.5 watts maximum nonprinting 12 watts maximum printing

OUT tray capacity:

Operating environment
Maximum operating temperature: 5 C (41 F) to 40 C (104 F) Humidity: 10-80% RH non-condensing Recommended operating conditions for best print quality: 15 C (59 F) to 35 C (95 F), 20 to 80% RH non-condensing Storage temperature: -40 C (-40 F) to 60 C (140 F) Noise Levels per ISO 9296:

Printer memory

512 KB built-in RAM 32 KB receive buffer

Dimensions

Width: Height: Depth: 436 mm (17.2 in) 199 mm (7.9 in) 405 mm (16 in)

Normal Mode

Sound Power, LwAd: *Sound Pressure, L pAm (Bystander position): 6.4 B (A) 50 dB (A)

Weight

5.3 kg (11.6 lb)

I/O Interface

Centronics parallel, IEEE-1284-compliant with 1284-B receptacle (Bi-Tronics, ECP, bi-directional)
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Limited Warranty Statement

HP Product

Software Print cartridges Printer
C. Limitations of Liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Duration of Limited Warranty

90 Days 90 Days 1 Year

A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. For software products, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. HPs limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the products specifications. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by HPs warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HPs warranty, HP shall either repair or replace the defective product, at HPs option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. HPs limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and Frances Departments dOutre-Mer; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

D. Local Law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

HP Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g., hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.

7. 8. 9.

B. Limitations of Warranty