HP Inkjet Cartridges - Cartridge Compatibility Chart for HP Deskjet and HP Deskwriter Printers
In this document: HP Deskjet 400 series printers HP Deskjet and HP Deskwriter 500 series printers HP Deskjet and HP Deskwriter 600 series printers HP Deskjet 700 series printers HP Deskjet 800 series printers HP Deskjet 900 series printers HP Deskjet 6100 series printers HP Deskjet 5550 series printers HP Deskjet 3820 series printers HP Deskjet 3400 series printers HP Deskjet 3300 series printers Additional information

Introduction

The following tables show compatible HP Inkjet cartridges for HP Deskjet and HP Deskwriter printers.
HP Deskjet 400 series printers
Printer HP Deskjet 400 HP Deskjet 400L HP Deskjet 420c Black cartridge HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) Color cartridge HP 25 (51625A) HP 25 (51625A) HP 25 (51625A)
HP Deskjet and HP Deskwriter 500 series printers
Printer HP Deskjet 500 HP Deskjet and Deskwriter 500c HP Deskjet 505k (Korea) HP Deskjet 510 (Europe) HP Deskjet 520 (Europe) HP Deskjet and Deskwriter 540c HP Deskjet and Deskwriter 550c HP Deskjet and Deskwriter 560c Black cartridge HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) HP 26 (51626A) Color cartridge N/A HP 25 (51625A) N/A N/A N/A HP 25 (51625A) HP 25 (51625A) HP 25 (51625A)
HP Deskjet and HP Deskwriter 600 series printers
Printer Black cartridge Color cartridge Photo cartridge
HP Deskjet and Deskwriter 600 HP Deskjet 600c HP Deskjet 610c, 610CL, 612c HP Deskjet 630c, 632c HP Deskjet 640c, 642c, 648c HP Deskjet 656c, 656cvr HP Deskjet and Deskwriter 660c HP Deskjet 660cse HP Deskjet 670c, 670tv, 672c HP Deskjet 680c, 682c HP Deskjet 690c HP Deskjet 692c HP Deskjet 693c HP Deskjet 694c HP Deskjet 695c HP Deskjet 695cci HP Deskjet 697c
HP 29 (51629A) HP 29 (51629A) HP 20 series (C6614AN or C6614DN) HP 20 series (C6614AN or C6614DN) HP 20 series (C6614AN or C6614DN) HP 20 series (C6614AN or C6614DN) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A) HP 29 (51629A)
HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A) HP 49 (51649A)
NA NA HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A) NA NA NA NA HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A) HP 16 (C1816A)
HP Deskjet 700 series printers
Printer HP Deskjet 710c HP Deskjet 712c HP Deskjet 720c HP Deskjet 722c Black cartridge HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) Color cartridge HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T)
HP Deskjet 800 series printers
Printer HP Deskjet 810c HP Deskjet 812c HP Deskjet 815c HP Deskjet 820c HP Deskjet 820cxi HP Deskjet 820ce HP Deskjet 825c, 825cvr Printer HP Deskjet 830c, 832c HP Deskjet 840c HP Deskjet 842c Black cartridge HP15 (C6615AN)* HP15 (C6615AN)* HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP15 (C6615AN), optional for the printer Black cartridge HP 45 (51645A) HP15 (C6615AN)* HP15 (C6615AN)* Color cartridge HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 41 (51641A) HP 41 (51641A) HP 41 (51641A) HP 17 (C6625) Color cartridge HP 23 (C1823D or C1823T) HP 17 (C6625) HP 17 (C6625)
HP Deskjet 843c HP Deskjet 845c, 845cvr HP Deskjet 850c HP Deskjet 850cxi HP Deskjet 855c (U.S.) HP Deskjet 855cse HP Deskjet 870cse HP Deskjet 870cxi HP Deskjet 880c HP Deskjet 882c HP Deskjet 890cse HP Deskjet 890cxi HP Deskjet 895cse HP Deskjet 895cxi
HP15 (C6615AN)* HP15 (C6615AN)* HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A)
HP 17 (C6625) HP 17 (C6625) HP 41 (51641A) HP 41 (51641A) HP 41 (51641A) HP 41 (51641A) HP 41 (51641A) HP 41 (51641A) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T) HP 23 (C1823D or C1823T)

*HP 15 (C6615AN) is compatible with any printer that uses the HP 45 (51645A) cartridge; however, the *HP 45 (51645A) cartridg cannot be used in the HP Deskjet 810c, 812c, 840c, 842c, and 843c. *HP 23 (C1823T) is a twin pack, containing two HP 23 (C1823D) cartridges.
HP Deskjet 900 series printers
Printer HP Deskjet 920c HP Deskjet 920cxi HP Deskjet 920cvr HP Deskjet 930c HP Deskjet 932c HP Deskjet 935c HP Deskjet 940c, 940cvr HP Deskjet 950c HP Deskjet 952c HP Deskjet 955c (Japan) HP Deskjet 959c HP Deskjet 960c HP Deskjet 970cse HP Deskjet 970cxi HP Deskjet 980c HP Deskjet 990cse HP Deskjet 990cxi HP Deskjet 995c Black cartridge HP15 (C6615AN) HP15 (C6615AN) HP15 (C6615AN) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP15 (C6615AN) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) HP 45 (51645A) Color cartridge HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy)
HP Deskjet 6100 series printers
Printer HP Deskjet 6122 HP Deskjet 6127
Black cartridge HP 45 (51645A) HP 45 (51645A)
Color cartridge HP 78 (C6578AN large or C6578DN economy) HP 78 (C6578AN large or C6578DN economy)
HP Deskjet 5550 series printers
Printer HP Deskjet 5550 HP Deskjet 5551 (Japan only) Black cartridge HP 56 (C6656A) HP 56 (C6656A) Color cartridge HP 57 (C6657A) HP 57 (C6657A) Photo cartridge HP 58 (C6658A) HP 58 (C6658A)
A print cartridge protector ships with the HP 58 Photo cartridge. The part number for the print cartridge protector is 5064-4554.

AltonUGMultiLangCvr-3 Page 1 Tuesday, April 13, 1999 9:34 AM
KWWSZZZKSFRPVXSSRUWKRPHBSURGXFWV
HP DeskJet 610C Series Printer
&RS\ULJKW +HZOHWW3DFNDUG&RPSDQ\ 3ULQWHGLQ86$
8VHUV*XLGH *XLDGR8VXiULR 0DQXDOLQVWUXFWLYR GHRSHUDFLyQ
Alton-EuroUG.fm Page 1 Wednesday, April 14, 1999 12:33 PM

English

Users Guide

Acknowledgments

Univers is a trademark of Linotype AG and its subsidiaries in the U.S. and other countries. CG Times is a product of Agfa Corporation based on Times New Roman under license from The Monotype Corporation plc. and scalable outlines are licensed from Agfa Division of Miles Inc. Microsoft, Windows, Windows NT, and MS Windows are U.S. registered trademarks of Microsoft Corporation. Screenshot(s) reprinted by permission from Microsoft Corporation.

Table of Contents

How to Print. 2
While Youre Printing. 3 Printing on Different Kinds of Paper. 4 HP Print Settings Box. 5
Getting Help When Things Go Wrong. 8
The HP Toolbox. 8 Solving Common Problems. 8 What the Buttons and Lights Do. 10 HP Customer Support. 10

Notice

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
More About Your Printer.13
Printing from MS-DOS.13 Uninstalling the Printer Software. 14 Print Cartridges. 14 Product Specifications. 14 Limited Warranty Statement. 16

Printing History

Edition 1, March 1999 Copyright 1999 by Hewlett-Packard Company
Alton-EuroUG.fm Page 2 Wednesday, April 14, 1999 12:33 PM

How to Print

1. Lay out the page and choose the text, pictures, fonts, and colors from your software program (such as a word processor or drawing program). 2. Choose your print settings in the HP print settings box. To find the HP print settings box:
Once youre there, Choose print quality, paper size, and paper type on the Setup tab.

Try This.

a. Click File and then click Print.
Choose two-sided printing, orientation, and flip horizontal options on the Features tab.
b. Then click whichever button you see Properties, Setup, or Printer. c. If you still dont see the box, click Setup, Options, or Properties.

.Or Try This

a. If Print isnt there, click Printer Setup or Print Setup.
b. Then click whichever button you see Setup or Options.
Alton-EuroUG.fm Page 3 Wednesday, April 14, 1999 12:33 PM
Choose color options on the Color tab. To print in black and white, check Print in Grayscale.

While Youre Printing

Your printer will print at different speeds, depending on the complexity of the job and the print quality you have chosen. If you have lots of graphics and color in your document, it will take longer to print.

If something goes wrong

Sometimes, in spite of your best efforts, something goes wrong during printing. Maybe a sheet of paper jams in the printer or nothing happens at all. If the printer detects a problem, it displays a message on your screen. 3. Click OK in the Print box of your software program to start printing. The next time you want to print this document, you can use the Print button at the top of the screen in your software programsimply click it to print one copy using the same print settings. It takes a few moments for the printing to start, because the printer is receiving information from the computer.

If you notice that something is wrong, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 8 to find out how to get to the HP Toolbox.)
If your printer lights are blinking, see page 10.
Alton-EuroUG.fm Page 4 Wednesday, April 14, 1999 12:33 PM
Printing on Different Kinds of Paper
Card guide in up position
OUT tray removed for loading cards, etc. OUT Tray
Single envelope slot Paper-width Adjuster Paper-length Adjuster
What do you want to print
Envelopes Single envelope

What you need to do

1. Slide the envelope, with its flap up and on the right, evenly into the single envelope slot until it stops. 2. Choose print settings that match the type and size of the envelope. 3. Print the envelope. 4. Reset the software for the paper in the IN tray after printing completes.
Stack of up to 20 envelopes

1. 2. 3. 4. 5. 6. 7.

Slide out both of the paper adjusters. Remove any paper from the IN tray. Slide the envelopes, with the flap side up and on the right, evenly into the IN tray. Slide paper adjusters snugly against the edges of the envelopes. Choose print settings that match the type and size of the envelopes. Print the envelopes. Reset the software for the paper in the IN tray after printing is completed.
Index cards and postcards
1. Remove the OUT tray. 2. Raise the card guide. 3. Insert up to 1/4 inch (1/2 cm) stack of cards into the IN tray. Align the right edge of the stack with the card guide. 4. Slide the paper adjusters snugly against the edges of the cards. 5. Replace the OUT tray. 6. Choose print settings that match the type and size of the cards. 7. Print the cards. 8. Reset the software for the paper in the IN tray after printing is completed.
Alton-EuroUG.fm Page 5 Wednesday, April 14, 1999 12:33 PM

HP Print Settings Box

Setup Tab Features Tab
HP print settings to choose
Setup Tab - Print Quality: Normal - Paper size: choose appropriate envelope size - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait Setup Tab - Print Quality: Normal - Paper size: choose appropriate envelope size - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait Setup Tab - Print Quality: Normal - Paper size: choose appropriate card size - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait

Transparencies

Note: You can also access HPs convenient online manual from the HP Software CD. At any time while using your computer, you can insert the CD and find a wealth of information at your fingertips.
Alton-EuroUG.fm Page 7 Wednesday, April 14, 1999 12:33 PM
Setup Tab - Print Quality: Normal - Paper size: Letter or A4 - Paper Type: Plain paper Features Tab - Two-sided Printing: None - Orientation: Portrait
Use only paper labels that are designed specifically for use with HP InkJet printers. Never load more than 25 sheets at one time. Use only full sheets of paper labels. Make sure the sheets are not sticky, wrinkled, or pulling away from their protective backing. Do not use plastic or clear labels. The ink will not dry when used with plastic or clear labels. Make sure the card guide is in the down position. For best results, use HP Premium Transparency film, which was designed specifically for use with HP InkJet printers.
Setup Tab - Print Quality: Best - Paper size: Letter or A4 - Paper Type: HP Premium Transparency Film Features Tab - Two-sided Printing: None - Orientation: Portrait
Alton-EuroUG.fm Page 8 Wednesday, April 14, 1999 12:33 PM
Getting Help When Things Go Wrong
When problems occur, the quickest way to find a solution is to use the troubleshooting feature in the HP Toolbox. With a few clicks of the mouse button, youll find your specific problem and details on how to fix it.
Double-click the HP Toolbox icon. Its on your desktop when you start your computer.

The HP Toolbox

For each Windows system, here are a couple of places to find it.
Once youre in the HP Toolbox 1. Click the Troubleshooting tab. 2. Click the appropriate category. 3. Click on the description of the problem. 4. Click to further explore possible solutions.
Windows 95, Windows 98, and Windows NT 4.0
Double-click the HP Toolbox shortcut icon. This shortcut is always on your desktop.

Solving Common Problems

The text or graphics are in the wrong place
Paper orientation. If the printing is positioned incorrectly on the page, make sure youve selected the correct orientation (Portrait or Landscape) on the Features tab of the HP print settings box. Alignment. If the color ink and black ink dont line up on the printed page, align the print cartridges. In the HP Toolbox, click the Printer Services tab, and then click Align the print cartridges. Paper Loading. If the printing is slanted or skewed, try reloading the paper.
OR Click the HP Toolbox icon in the taskbar. The icon is displayed in the taskbar when the HP Toolbox is open and youre printing.

Windows 3.1x

Double-click the HP Toolbox icon in the HP DeskJet Utilities group in the Program Manager.
Margin settings. If text is running off the edge of the page: Make sure the margins are set correctly in your software program. Make sure the elements in your document fit within the printable area of the page. Make sure youve selected the right paper size on the Setup tab of the HP print settings box.

Alton-EuroUG.fm Page 9 Wednesday, April 14, 1999 12:33 PM
The print quality is poor
Cartridges. If ink is smearing, streaking, or is splotchy: You might need to clean the print cartridges. See the HP Toolbox for instructions. You might need to replace the print cartridges. See the HP Toolbox for instructions. Paper. If the printing is faded or the colors are dull or bleeding into each other, make sure youre using paper intended for inkjet printers and that youve loaded the paper print side down. Ink. You can control the amount of ink on the page by changing the Print Quality (on the Setup tab of the HP print settings box).
Something on the page is wrong or missing
Margin settings. If the printing is cut off around the edges, check your software application: The correct margins are set. The elements are scaled correctly. Colors. If the colors are wrong or missing Clean your tri-color print cartridge. In the HP Toolbox, click the Printer Services tab, and then click Clean the print cartridges. Replace the tri-color print cartridge.See the online help for instructions. Clear the Print in Grayscale option on the Color tab of the HP print settings box. Communications. If meaningless characters are printing on your page, the computer might have lost communication with your printer. Try turning your computer and printer off and then turn them on again. If the problem persists, make sure all cables are plugged in tightly.
A blank page came out of the printer
Tape. Make sure youve removed the protective pieces of tape on the print cartridges. Default printer. Make sure youve selected the HP DeskJet 610C Series printer as the default printer. To check your default printer, click the Troubleshooting tab in the HP Toolbox, and then click A blank page came out. Follow the instructions under Wrong printer selected to make sure your printer is selected as the current or default printer. Ink. You might have run out of ink. Replace the cartridges.
No page came out of the printer
Be patient. Complex documents, such as color photographs, take a while to print. Check the power light; if its blinking, the printer is processing information. Power. Make sure the printer is on (the power light on the front of your printer should be on) and that all connections are firm. Cover. Make sure the top cover of the printer is closed. Paper. Make sure you put the paper in the lower (IN) tray correctly. Print cartridges. Make sure both print cartridge cradles contain properly installed cartridges with the correct HP part number.

Alton-EuroUG.fm Page 10 Wednesday, April 14, 1999 12:33 PM
What the Buttons and Lights Do
The Resume and Power buttons and lights are on the front of the printer. In general, the lights indicate when the printer is operating correctly and when it needs attention from you. The buttons are used to control the printer.
When these lights are. Turned off and Steadily lit and Steadily lit and Turned off Turned off Blinking You need to. Press Power to turn on the printer.
Send a document to the printer. The printer is in the ready-to-print state. If you just installed a print cartridge, make sure the cartridge is securely snapped into the printer with the arrow aligned with the dots on the top of the print cartridge cradle. Close the top cover of the printer if it is open. Check the lower (IN) tray to make sure it contains paper and that the paper is correctly loaded in the tray. Press Resume to clear the error condition. Then check your computer screen for any reported error message and corrective action instructions. No action required. This indicates that either the computer is sending a document to the printer or that the printer is currently busy printing a document. Press Power to turn off the printer. At the computer, cancel any documents awaiting printing. Press Power again to turn on the printer. See the Troubleshooting tab in the HP Toolbox. A problem exists with your printer.

Blinking and

Turned off

Blinking

Steadily lit and

Steadily lit

HP Customer Support
HP Customer Support Online
Click your way to a quick solution! A great place to go for answers to questions about HP products is HP Customer Support Online at http://www.hp.com/support/ home_products. Youll get instant access to everything from helpful printing tips to the latest product and software updates24 hours a day, seven days a week.
Windows 98, and Windows NT 4.0. For MS-DOS printer software, contact the manufacturer of your software program. You have several options for getting printer software: Download the printer software by accessing HP Customer Support Online, CompuServe, or America Online. If you do not have a CD drive, you can copy the printer software to floppy disks by taking your printer software CD to your HP dealer or a friend that has a CD drive. Be sure to take along at least 6 blank diskettes. To create the floppy disks, insert the printer software CD and select Make diskettes of your printer software when the opening screen appears and follow the instructions on the screen.

Printer software

Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP provides printer software and software upgrades for Windows 3.1x, Windows 95, 10
Alton-EuroUG.fm Page 11 Wednesday, April 14, 1999 12:33 PM
If you are in the U.S., and do not have a CD drive, you can order the software on 3.5 inch disks by calling (661) 257-5565. If you are in the U. S. and need software, you can order it by calling (661) 257-5565. Software upgrades are available for a nominal fee. If you are outside the U.S. and cannot download the driver from HP Customer Online, call your nearest HP Customer Support Center.

HP Customer Support by Phone
HP Customer Support Technical Assistance
To speak with someone for online technical assistance, call one of the following numbers. Africa/Middle East 41 22/11 Argentina 541781-4061/69 Australia 92728000 Austria 43 (0)Belgium (Dutch) 32 (0)06 Belgium (French) 32 (0)Brazil 709-1444 Canada (877) 621-4722 (Toll free) China 6505 3888-5959 Czech Republic 42 (2) Denmark 45 (0)358 (9) Finland France 33 (0) 143623434 Germany 49 (0) 143 Greece 11 Hong Kong (800) Hungary 36 (1) India 35 Indonesia 3408 Ireland 353 (0) Israel 972-9-9524848 Italy 39 (0)10350 Japan, Tokyo 3335-8333 Japan, Osaka Korea Malaysia Mexico D.F. 00 Mexico, Guadalajara 00 Mexico, Monterey 40 Middle East/Africa 41 22/11 Netherlands 31 (0)8751 New Zealand (09) 356-6640
HP Customer Support User Forums
Theyre friendly. Theyre informative. Check out our online community user forums. Simply review existing messages left by other HP users to find the answers youre looking for. You can also post your questions, then check back later for ideas and suggestions from knowledgeable users and system operators. Access the user forums directly from http://www.hp.com/support/home_products.
HP Customer Support by Fax
When you want the factsand you want them fastcall HP FIRST, our automated faxback service. Dial (800) 333-1917 (U.S. only) from any touch-tone phone, listen to your choices, then select the support document that matches your specific need. You may request up to three documents per call, and well fax them to you right away. HP FIRST is a free service, so call anytime24 hours a day, seven days a week.
HP Customer Support Repair
If your printer is ever in need of repair, simply call the HP Customer Support Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free of charge during the printers standard warranty period. Beyond the warranty period, you will be quoted a repair cost.
Alton-EuroUG.fm Page 12 Wednesday, April 14, 1999 12:33 PM

Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S. Venezuela
47 (0)351 (0) 34 (9) 46 (0)41 (0)886 2-2717-0055 (66-2) (0) 5202 (900) 555-5664

After the warranty

You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is always available for free!) For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician. For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard. If during your phone call, it is determined that your printer requires repair, and you are within your printers hardware warranty period, HP will pay for your phone charges.

Before placing a call for help, please make sure that: You have checked the setup poster and the HP Toolbox for installation troubleshooting tips. You are seated in front of your computer with your printer nearby. You have the following information available: - The printers serial number (the label is on the back of the printer). - The printers model number (the label is on the front of the printer). - The model of the computer. - The version of the printer driver and software program (if applicable).
Extended Warranty Options
If you would like to extend your printer coverage beyond the factory warranty period, you have the following options. Consult your HP dealer to get extended coverage. If your HP dealer does not offer service contracts, please call Hewlett-Packard directly and ask about our service agreement offering. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221. For service agreements outside the U.S. and Canada, contact your local HP Sales Office.

A note about letters

If you need help from a technical support person, we recommend that you call us while youre in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!
Alton-EuroUG.fm Page 13 Wednesday, April 14, 1999 12:33 PM

More About Your Printer

Printing from MS-DOS
A printer driver is a program that allows you to control print settings from within your word processor, spreadsheet, or other software program.
Installing the HP DeskJet Control Panel
Using the right MS-DOS printer driver
Printer drivers are supplied by the manufacturers of MS-DOS software programs. Whenever possible, use the one designed specifically for the HP DeskJet 610C Series printers. However, if one isnt available, you can get satisfactory results using one of the drivers listed below. If you are using a program thats not listed, contact the manufacturer of the software program to get a printer driver that is compatible with your new printer.
MS-DOS Program Word Perfect Harvard Graphics Lotus 1-2-3 Microsoft Word Version 5.1, 5.1+, 6.x 3.0 2.x, 3.x, 4.0 5.5, 6.0 Recommended Printer Driver HP DeskJet 600, 660C, or 850C HP DeskJet 540 HP DeskJet 540 HP DeskJet 560C
Before you install the HP DeskJet Control Panel, make sure you have followed all the steps in the setup poster. 1. Turn on your computer and your printer. 2. Put the CD into your computers disk drive. If you do not have a CD-ROM drive see page 10 for instructions on how to get floppy disks. 3. At the MS-DOS command line (C:\>), type D:\DJCPINST and press ENTER. If your disk drive is different than D, substitute the correct letter for D. 4. Follow the instructions on the screen. Note If a message indicates that the installation of the

Control Panel was unsuccessful, try the installation again. If its still unsuccessful, or if the Control Panel software is damaged or missing, contact your authorized HP dealer.
Cleaning the print cartridges
Clean the print cartridges when you notice that lines or dots are missing from your printed text and graphics. 1. At the MS-DOS command line, type DJCP and press ENTER. The Control Panel appears. 2. Click Clean Print Cartridge, then follow the instructions on the screen.
Installing a MS-DOS printer driver
Follow the instructions supplied by the software manufacturer. Contact them if you have any questions or concerns about the performance of your printer when using one of their drivers.
Aligning the print cartridges
Align the print cartridges when you notice that color ink does not properly line up with black ink. 1. At the MS-DOS command line, type DJCP and press ENTER. The Control Panel appears. 2. Click Align Print Cartridge, then follow the instructions on the screen.
Using the HP DeskJet Control Panel for MS-DOS
Use the HP DeskJet Control Panel to choose print settings that might not be available from some MS-DOS programs, or if you cant get a printer driver that works with your software program.
Alton-EuroUG.fm Page 14 Wednesday, April 14, 1999 12:33 PM
Uninstalling the Printer Software
If you need to uninstall the printer driver for your HP DeskJet printer for any reason, perform one of the steps listed for your operating system. If something unexpected happened during installation, it is safest to run the uninstall utility directly from the CD rather than from the uninstall program that was placed on your hard drive.

Product Specifications

Print technology
Drop-on-demand thermal inkjet printing

Black print speed F

Best mode: Normal mode: EconoFast: Best mode: Normal mode: EconoFast: Best mode: Normal mode: EconoFast: 1 page per minute 3 pages per minute 5 pages per minute 0.3 pages per minute 0.7 pages per minute 2 pages per minute 0.3 pages per minute 0.85 pages per minute 2.5 pages per minute 0.25 pages per minute

Black Text / Color Highlights print speed F
For Windows 3.1x, do one of the following:
In Program Manager, locate your HP DeskJet Series group. Double-click the Uninstall icon to uninstall your printer software. OR Insert the CD into your computer and run Setup.exe. Select Remove HP DeskJet 610C Series software.
Mixed text / Color Graphics print speed F

5 x 7 PhotoF

Photo Cartridge Speed:
Black True Type text resolution
Microsoft Windows (text and graphics), MS-DOS (text) Best mode: 600 x 600 dpi Normal mode: 600 x 300 dpi EconoFast: 300 x 300 dpi MS-DOS (graphics) Full-page: 75, 150, 300 dpi
For Windows 95, Windows 98, and Windows NT 4.0 do one of the following:
From the Start menu, click Programs, click HP DeskJet 610C Series, and then click HP DeskJet 610C Series Uninstall. OR From the Start menu, click Settings, click Control Panel, and then click Add/Remove Programs. Select HP DeskJet 610C Series (Remove only). OR Insert the CD into your computer and run Setup.exe. Select Remove HP DeskJet 610C Series software.
Color resolution for Standard Pen Set
300 x 300 dpi on plain paper 600 x 300 dpi black and color (on glossy paper, premium paper, and transparency film) 75, 150, 300 dpi for MS-DOS (graphics) Full-page
Color resolution for Photo Pen Set
600 x 300 dpi with 6 inks, using HP Photo-REt Technology and all paper types (Best and Normal modes)

Printer command language

HP PCL Level 3

Standard Character Sets

United Kingdom (ISO 4), German (ISO 21), French (ISO 69), Italian (ISO 15), Danish/Norwegian (ISO 60), Swedish (ISO 11), Spanish (ISO 17), ANSI ASCII (ISO 6), Legal, PC-8, Roman-8, Roman-9, PC-850, PC-8 Danish/Norwegian, ECMA-94, Latin 1 (ISO 8859/1), PC-852, Latin 2 (ISO 8859/2), Latin 5 (ISO 8859/ 9), Latin 9 (ISO 8859/15), PC-8 Turkish, and PC-858

Print Cartridges

Software compatibility
MS Windows 3.1x, 95, 98, and NT 4.0 MS-DOS applications
Buttons/lights Black HP C6614 Series Tri-Color HP 51649 Series Photo Cartridge HP C1816 Series

Resume and Power

FApproximate figures. Exact speed varies depending on the system configuration, software program, and document complexity.
Alton-EuroUG.fm Page 15 Wednesday, April 14, 1999 12:33 PM
Built-in (internal) fonts
Courier (portrait and landscape orientations) Pitch: 5, 10, 16.67, 20 cpi Point size: 6, 12, 24 pt Style: Upright (Italic: 5, 10, 20 cpi) Stroke weight: Normal, Bold CG Times (portrait and landscape orientations) Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt Style: Upright, Italic Stroke weight: Normal, Bold Letter Gothic (portrait and landscape orientations) Point and pitch: 6, 12, and 24 pt for 6, 12 and 24 cpi Upright only: 4.75, 9.5, and 19 pt for 16.67 cpi Style: Upright, Italic Stroke weight: Normal, Bold Univers (portrait and landscape orientations) Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt Style: Upright (Italic: 5, 6, 10, 12 pt) Stroke weight: Normal, Bold

Printable Paper Sizes

U.S. letter U.S. legal Executive European A4 European A5 B5-JIS Custom size: 8.5 x 11 in 8.5 x 14 in 7.25 x 10.5 in 210 x 297 mm 148.5 x 210 mm 182 x 257 mm 5.0 to 8.5 in 127 to 215 mm 5.83 to 14 in 148 to 356 mm 216 x 279 mm 4.12 x 9.5 in 4.37 x 5.75 in 220 x 110 mm 114 x 162 mm 101.6 x 152.4 mm 4 x 6 in 127 x 203.2 mm 5 x 8 in 105 x 148 mm 100 x 148 mm

Width: Length:

U.S. No. 10 envelope Invitation A2 envelope European DL envelope European C6 envelope Index card Index card European A6 card Japanese Hagaki Postcard
Recommended printable weight
Paper: Envelopes: Cards: 60 to 135 g/m2 (16 to 36 lb) 75 to 90 g/m2 (20 to 24 lb) 110 to 200 g/m2 (110 lb index max.; 8.5 pt max. thickness) up to 100 sheets up to 20 envelopes only 1 envelope up to 30 cards up to 50 sheets up to 25 sheets Use only U.S. letter- or A4-sized sheets specifically designed for use with inkJet printers. up to 50 sheets

Power Requirements

Power modules: Input Voltage (depends on power module ordered): 100, 120, 127, 220, 230, or 240 VAC (+10%, -10%) Frequency: 100 VAC 50/60 Hz (+3 Hz, -3 Hz) 120 VAC 60 Hz (+3 Hz, -3 Hz) 127 VAC 60 Hz (+3 Hz, -3 Hz) 220 VAC 50 Hz (+3 Hz, -3 Hz) 230 VAC 50 Hz (+3 Hz, -3 Hz) 240 VAC 50 Hz (+3 Hz, -3 Hz)
Paper Handling (Built-In Feeders)
Sheets: Multiple envelopes: Single envelope: Cards: Transparencies: Labels:

Power consumption

2 watts maximum when off 4.5 watts maximum nonprinting 12 watts maximum printing

OUT tray capacity:

Operating environment
Maximum operating temperature: 5 C (41 F) to 40 C (104 F) Humidity: 10-80% RH non-condensing Recommended operating conditions for best print quality: 15 C (59 F) to 35 C (95 F), 20 to 80% RH non-condensing Storage temperature: -40 C (-40 F) to 60 C (140 F) Noise Levels per ISO 9296:

Printer memory

512 KB built-in RAM 32 KB receive buffer

Dimensions

Width: Height: Depth: 436 mm (17.2 in) 199 mm (7.9 in) 405 mm (16 in)

Normal Mode

Sound Power, LwAd: *Sound Pressure, L pAm (Bystander position): 6.4 B (A) 50 dB (A)

Weight

5.3 kg (11.6 lb)

I/O Interface

Centronics parallel, IEEE-1284-compliant with 1284-B receptacle (Bi-Tronics, ECP, bi-directional)
Alton-EuroUG.fm Page 16 Wednesday, April 14, 1999 12:33 PM
Limited Warranty Statement

HP Product

Software Print cartridges Printer
C. Limitations of Liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Duration of Limited Warranty

90 Days 90 Days 1 Year

A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. For software products, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. HPs limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the products specifications. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by HPs warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HPs warranty, HP shall either repair or replace the defective product, at HPs option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. HPs limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and Frances Departments dOutre-Mer; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

D. Local Law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

HP Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g., hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.

7. 8. 9.

B. Limitations of Warranty