hp deskjet 990c/980c/960c
quick reference guide Guide de rfrence rapide french Guida di riferimento rapido italian Snelle naslaggids dutch
http://www.hp.com/go/support/

*C6455-90151*

Copyright 2000 Hewlett-Packard Company C6455-90151 Printed in XXXXXXX 11/00

Windows Macintosh

quick reference guide
hp deskjet 990c/980c/960c series

english

Edition 1 October 2000 Copyright 2000 Hewlett-Packard Company

acknowledgements

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

notice

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

terms and conventions

The following terms and conventions are used in the quick reference guide:
The HP Deskjet 990c, 980c, and 960c series printers may be referred to as HP Deskjet 9xx or HP Deskjet.

symbols

The > symbol guides you through a series of software steps. For example: Click Start > Programs > hp deskjet 9xx series > Release Notes to view the Release Notes.

cautions

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.

table of contents

introducing the hp deskjet printer. 1 print cartridges. 2 printer cables. 2 software updates. 2 finding information. 3 viewing quick help. 4 Windows 95, 98, Me, 2000, and NT 4.0 users. 4 Macintosh users. 5 viewing printer information in Windows 3.1x and DOS. 6 Windows 3.1x users. 6 DOS users. 6 contacting hp customer care. 7 hps support process. 7 hp customer care e-support. 7 hp customer care by phone. 9 obtaining hp customer care repair. 11 obtaining a warranty extension. 11 solving Windows installation problems. 12
limited warranty statement. 17 environmental statement. 19 index. 20 regulatory notices. inside back cover
introducing the hp deskjet printer

whats in the box

Thank you for buying an HP Deskjet printer! Your printer box contains the following items: HP Deskjet printer (990c series, 980c series, or 960c series) Automatic two-sided printing module (may not be available in all printer models) Power cord Printer software CD quick reference guide quick start poster Black print cartridge Tri-color print cartridge
If any of these items is missing from your box, talk to your HP dealer or contact HP customer care. See contacting hp customer care for more information.
1. printer 2. quick start poster 3. quick reference guide 4. printer software 5. black print cartridge 6. tri-color print cartridge 7. power cord 8. automatic two-sided printing module (not available in all printer models)

print cartridges

The HP Deskjet printer box includes both a black and a color print cartridge. Each print cartridge box, and the electronic quick help manual, contain installation instructions. When you replace a print cartridge, verify that you have the correct part number: Blackhp 45 (hp 51645a) Tri-colorhp 78 (hp c6578d) Large Tri-colorhp 78 (hp c6578a)

printer cables

A printer cable is not included in the box. Purchase one of the following cables to connect the printer to your computer: An IEEE 1284-compliant parallel interface cable which is used with all Windows systems A USB-compliant interface cable which is used with both Macintosh systems and Windows 98, Me, and 2000 systems

software updates

Printer software, also called the printer driver, communicates your print requests to the printer. Use either of the following methods to obtain copies and updates of the printer software: Download the printer software from HPs Website. Phone HP customer care to request a CD containing the software update files. See contacting hp customer care for customer care telephone numbers and Website addresses.
1. black print cartridge 2. tri-color print cartridge 3. ink nozzles 4. copper contacts 5. protective vinyl tape Caution! When you replace a print
cartridge, do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. In addition, do not remove the copper strips. They are required electrical contacts.

finding information

Several documents are included with the HP Deskjet printer. They provide instructions on how to install the printer software, operate the printer, and find help when you need it. The following chart indicates where to find specific types of information.

for information about.

Setting up the printer and installing the printer software Printer features, specifications, maintenance, printer cartridges, how to print, and printer problem solving

quick start poster

platform
Windows (all versions) and Macintosh Windows (all versions) and Macintosh
quick help (See viewing quick help for information) Users Guide (See viewing printer information in Windows 3.1x and DOS for information) quick reference guide
Printer box contents, HP customer care, warranty information, and installation problem solving Connecting the printer to a network
Windows (all versions) and Macintosh
HPs Windows network guide
Windows (all versions except 3.1) Windows (all versions except 3.1) Windows (all versions except 3.1) and Macintosh
Hardware and software compatibility with the printer Onscreen options in the printer software

hp deskjet release notes Click Start > Programs > hp deskjet 9xx series > release
Whats This help (Windows) Click the right mouse button in the relevant screen. Bubble help (Macintosh) Click the mouse button in the relevant screen.

viewing quick help

The electronic manual, quick help, offers instructions for using the HP Deskjet printer. Information is also provided to help you solve printer problems that may occur.
Windows 95, 98, Me, 2000, and NT 4.0 users
Open quick help through the hp printer assistant, a tool that also provides: Support through HPs customer care Printing ideas Shopping links to other HP products Links to printer software updates A printer assistant icon is displayed on the Windows desktop after you install the printer software.
Adobe Acrobat versions of quick help
The quick help manual is also available in the following languages: Arabic Bahasa Indonesia Bulgarian Croatian Estonian Greek Hebrew Kazak Lithuanian Romanian Slovak Slovene Turkish

accessing quick help

To view quick help:
1. Double-click the hp printer assistant icon
on your computer desktop.

990c printer assistant

The hp printer assistant appears.
2. Click the quick help button to display
the manuals topics. You can also open quick help from the Start menu by clicking Start > Programs > hp deskjet 9xx series > 9xx printer assistant > quick help.
If you want to view the manual in one of these languages:

Macintosh users

On Macintosh computers, Adobe Acrobat Reader is required to view the quick help manual. If you do not have Acrobat Reader, install it from the printer software CD. To open quick help:
1. Insert the printer software CD into the english
2. Click the quick help button in the hp
printer assistant screen.
3. Select quick help is available in other languages at the bottom of the quick

help screen.

4. Insert the printer software CD into the
computers CD-ROM drive. The hp deskjet screen is displayed.
2. Select the User Manual folder for your

computers CD-ROM drive.

5. Select your language from the list that

appears.

If Acrobat Reader is installed on

language.

3. Do one of the following: Double-click the Electronic User Manual icon if Acrobat Reader is

your computer, quick help is displayed.
If Acrobat Reader is not installed on
installed on your computer.
your computer, it installs automatically. quick help is then displayed.
Double-click the Acrobat Reader 4.0
icon if Acrobat Reader is not installed on your computer.
Adobe Acrobat Reader installs automatically. After it is installed, double-click the Electronic User Manual icon to display quick help.
viewing printer information in Windows 3.1x and DOS

Windows 3.1x users

In Windows 3.1x systems, information about operating the printer is located in an electronic Users Guide. This option is available only with HP Deskjet 990c series printers. You need Adobe Acrobat Reader to view the Users Guide. If you do not have Acrobat Reader, install it from the printer software CD when you view the guide for the first time. To open the Users Guide:
1. Insert the printer software CD into the

DOS users

In DOS operating systems, information about the HP Deskjet printer is found in a text document called dosread.txt. This file is located on the printer software CD in the \<language code>\djcp\ directory. For <language code> substitute the relevant code from the list below. To read the file in English, for example, open dosread.txt in the \enu\djcp directory.
for this language. use this code.
2. Select File > Run in the Program

Manager.

3. Type d:\setup.exe.
Substitute the letter of your CD-ROM drive for d if necessary.

4. Click OK.

The hp deskjet screen is displayed.
5. Select View Users Guide. If Acrobat Reader is installed on
your computer, the Users Guide is displayed.
Bahasa Indonesia Bulgaria Chinese, Simplified Chinese, Traditional Czech Danish German English Spanish Finnish French Hungarian Italian Japanese Korean Kazakh Dutch Norwegian Polish Portuguese Russian Swedish Thai
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your computer, follow the onscreen installation instructions. Once Acrobat Reader is installed, select View Users Guide to display the manual.
contacting hp customer care
HP customer care's service and support provides expert advice on using your HP Deskjet printer or solving problems with your printer. There are several ways to obtain assistancewhat you need, when you need it!

hps support process

HP customer care's support process works most effectively if you look for help in the following order:

1. Use quick help.

hp customer care e-support
HP customer care e-support offers online support for as long as you own your HP printer. Get instant access to support information, helpful printing tips and the latest updates for your printer software (also referred to as the printer driver) 24 hours a day, seven days a week, all at no cost to you.
See viewing quick help for more information.
2. Access HP customer care e-support.
Use your Internet connection any time of the day to:
Check HP's Web support pages for

hp support Websites

If you have a modem connected to your computer and subscribe to an Internet Service Provider or have direct access to the Internet, you can obtain a wide variety of information about your printer. Check the Websites shown in the chart on the next page. If the country or language you need is not listed in the chart, access HP customer care online at www.hp.com/ apcpo-support/regional.html to see if a Website in your language is available.

product help

Read the HP user community forum
messages or post a question

Send HP an email message

See hp customer care e-support for more information.
3. Contact HP customer care by phone
during hours of operation. See hp customer care by phone for more information.
Note Support options and availability
vary by product, country/region, and language.

for this language.

use this Website.
http://www.hp.com/go/support http://www.hp.com/cposupport/fr http://www.hp.com/cposupport/de http://www.jpn.hp.com/CPO_TC/eschome.htm http://www.hp.co.kr/go/support http://www.hp.com/cposupport/pt http://www.hp.com.cn/go/support http://www.hp.com/cposupport/es http://www.hp.com/cposupport/sv http://taiwan.support.hp.com
English French German Japanese Korean Portuguese Simplified Chinese Spanish Swedish Traditional Chinese

+15 7751

1 (905) ++86 (0) 5959 ++45 (0) 4099 +44 (0) 5202 +358 (0) +33 (0) 34 +49 (0) +30 (0) +852 (800) +36 (0) +35 +62 (21) +353 (0) +972 (0) +39 (0) 10350 +81 (0) 8333 +82 (2) ++60 (3) 2952566 +00 28
Mexico Middle East, Dubai Netherlands New Zealand Norway Philippines Poland Portugal Republic of South Africa, inside RSA Republic of South Africa, outside RSA Russia, Moscow Russia, St. Petersburg Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S. Venezuela Vietnam
++31 (0) 8751 +64 (9) +116299 +66 (2) +00 ++000 1030
obtaining hp customer care repair
If your HP printer needs repairing, call HP customer care phone support. (See HPs support phone numbers on the previous page.) A trained HP customer care service technician will diagnose the problem and coordinate the repair process. Customer care will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your printer's limited warranty period. After the warranty period, you will be quoted a repair cost.

+258 9301

+++5300 ++46 (0) +41 (0) ++66 (2) +90 (0) 6969 +44 (0) (208) + +84 (0) 4530
obtaining a warranty extension
If you would like to extend your warranty coverage beyond the limited warranty period, the following options are available: Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit HPs service locator at www.hp.com/service_locator. If your reseller does not offer service contracts, call HP directly and ask about our HP service agreements. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221. For HP service agreements outside of the U.S. and Canada, contact your local HP sales office.
solving Windows installation problems
View the information in this section if you have problems setting up your printer. If you need help after the printer is set up, see the quick help electronic manual.

what is the problem?

I inserted the installation CD, but the computer could not read it.

possible causes.

The CD is not properly inserted in the CDROM drive The CD is damaged The CD-ROM is damaged

to solve the problem.

Reinsert the CD into the CD-ROM drive. Be careful to position the CD correctly. If installation does not begin after a few seconds, either the CD or CD-ROM drive may be damaged.
Insert a different CD in the CD-ROM drive. If another CD works, you may have a damaged CD. If you are not able to play any CD, you may need to replace or repair your CD-ROM drive.
Replace the damaged CD by downloading the printer software (also known as the printer driver) from the HP Website. If you do not have Web access, contact HP customer care to order the software on CD. For the phone number of the HP customer care center nearest to you, see contacting hp customer care.
The printer software did not install correctly.

There may be a conflict with your virus protection program There may be a conflict with another software program There may be a conflict with a peripheral device connected to your printer
Uninstall your printer software.
For Windows 95, 98, Me, NT 4.0, and 2000: 1. Click Start > Programs > hp deskjet 9xx series > hp deskjet 9xx series uninstall. 2. Follow the directions that
For Windows 3.1x: 1. Open the hp deskjet 9xx series

program group.

2. Double-click the hp deskjet 9xx series Uninstall icon. 3. Follow the instructions that
appear on your computer screen.
Close any software programs (including virus protection programs) that are running. Disconnect any peripheral devices that use a parallel printer cable (such as a scanner or tape backup system).
Reinstall the printer software. See the quick start poster.
If you are still having problems with the software installation, contact HP customer care. See contacting hp customer care.
When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear.
You may not be using Windows 98, Me, or 2000.
Make sure Windows 98, Me, or 2000 is running. If you do not have Windows 98, Me, or 2000, you need to use a parallel cable.
Your USB cable may not be connected properly.
1. Disconnect and then reconnect the USB cable

from your printer.

2. Make sure that the cable is securely attached.
Your computer may not be USB enabled.
In Windows 98, Me, or 2000: 1. Click Start > Settings > Control Panel. 2. Double-click the System icon. 3. Select the Device Manager tab. 4. Click the plus (+) icon next to the Universal
Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see thse devices listed, refer to your computers documentation or contact the computers manufacturer for more information on enabling and setting up USB. 5. Use a parallel cable to connect the printer to your computer if you cannot enable USB.

5. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by HPs warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HPs warranty during the applicable warranty period, HP shall either repair or replace the defective product at HPs option. 6. If HP is unable to repair or replace, as applicable, a defective product covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HPs limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and Frances Departements DOutre-Mer; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer.
B. limitations of warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

hp year 2000 warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.

D. local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

environmental statement

Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: Extended warranty: HP SupportPack provides coverage for the HP hardware and product and all HP supplied internal components. HP SupportPack must be purchased by the customer within 30 days of purchase. Contact the nearest HP dealer about this service. Spare parts and consumables are available for five (5) years after production has stopped. Product take-back: To return this product and print cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions.
reduction and elimination
Paper use: The printers automatic/manual twosided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackard manufacturing processes.

recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair. Plastic parts have been primarily designed in no more than two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points. Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help.

LED indicator statement

The display LEDs meet the requirements of EN 60825-1.

Guide de rfrence rapide

franais
Premire dition, octobre 2000 Copyright 2000 Hewlett-Packard Company

Marques dposes

Microsoft, MS-DOS et Windows sont des marques dposes de Microsoft Corporation. Adobe et Acrobat sont des marques dposes dAdobe Systems Incorporated. Mac, Macintosh et Mac OS sont des marques commerciales dApple Computer, Inc., dposes aux Etats-Unis et dans dautres pays.

Avertissement

Les informations contenues dans ce document peuvent faire lobjet de modifications sans pravis. Hewlett-Packard n'offre aucune garantie concernant ce document. Ceci s'applique aux garanties implicites d'adquation la vente et une application particulire sans se limiter celles-ci. Hewlett-Packard ne pourra tre tenu responsable des erreurs contenues dans ce document, ni des dommages fortuits ou conscutifs ayant trait la fourniture, la qualit ou lusage de ce dernier. Toute reproduction, photocopie ou traduction dans une autre langue des informations contenues dans ce document est strictement interdite sans le consentement crit dHewlett-Packard Company.

Termes et conventions

Les termes et conventions suivants sont utiliss dans le guide de rfrence rapide :

Termes

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b U * ZU d d WF d b U * ` pMJ1 pMJ9 w _ w hp printer assistant WF UDK wU vK s UC HP Customer Care 5KLF *U W UMF Wb W U D u W uM UJ U s d U M dA u HP Wd Zd U b% v V J* `D vK WF UDK b U * ZU d e b& WF UD UO d XO r bF Windows UEM p b u U( vK
wU d cH WF d b U * v u uK vK u u* WF UDK b U * ZU d e vK dI hp printer assistant V J* `D
990c printer assistant hp printer assistant ZU d e czbM dNE
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Programs

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quick help is available in other U vK dI UGK d u WF d b U * languages
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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interferences by one or more of the following: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

WOLOEM

Hewlett-Packard

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WM' UNO u s r I U KD UN' c wH tKOGA FCC b * U u w W U% UB WOU U U dA R* q b U V UN' cN sJ1 p w U0 b u q b qL% UN' c vK t u d dO Q V b c q b UB WM' UNO u s [ r I vK UM Wd sKF UN' cN dOOG q bF W U% b tOK UN I u W d Hewlett-Packard UN' c qOGA o wGK UC q b U V U KD UH wL; q u j d ULF V u UB WM' UNO u s r I s W H W U% uMF cN UB U d UuKF* s b eLK
Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, Ca 94304 (650) 857-1501
EN 60825-1 U KD 0 LED dOA* u{_ wH

11/8/00, 3:07 AM

Windows Macintosh

quick reference guide

hp deskjet 990c/980c/960c series

english

Edition 1 October 2000 Copyright 2000 Hewlett-Packard Company

acknowledgements

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

notice

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

terms and conventions

The following terms and conventions are used in the quick reference guide:
The HP Deskjet 990c, 980c, and 960c series printers may be referred to as HP Deskjet 9xx or HP Deskjet.

symbols

The > symbol guides you through a series of software steps. For example: Click Start > Programs > hp deskjet 9xx series > Release Notes to view the Release Notes.

cautions

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.

table of contents

introducing the hp deskjet printer. 1 print cartridges. 2 printer cables. 2 software updates. 2 finding information. 3 viewing quick help. 4 Windows 95, 98, Me, 2000, and NT 4.0 users. 4 Macintosh users. 5 viewing printer information in Windows 3.1x and DOS. 6 Windows 3.1x users. 6 DOS users. 6 contacting hp customer care. 7 hps support process. 7 hp customer care e-support. 7 hp customer care by phone. 9 obtaining hp customer care repair. 11 obtaining a warranty extension. 11 solving Windows installation problems. 12
limited warranty statement. 17 environmental statement. 19 index. 20 regulatory notices. inside back cover
introducing the hp deskjet printer

whats in the box

Thank you for buying an HP Deskjet printer! Your printer box contains the following items: HP Deskjet printer (990c series, 980c series, or 960c series) Automatic two-sided printing module (may not be available in all printer models) Power cord Printer software CD quick reference guide quick start poster Black print cartridge Tri-color print cartridge
If any of these items is missing from your box, talk to your HP dealer or contact HP customer care. See contacting hp customer care for more information.
1. printer 2. quick start poster 3. quick reference guide 4. printer software 5. black print cartridge 6. tri-color print cartridge 7. power cord 8. automatic two-sided printing module (not available in all printer models)

print cartridges

The HP Deskjet printer box includes both a black and a color print cartridge. Each print cartridge box, and the electronic quick help manual, contain installation instructions. When you replace a print cartridge, verify that you have the correct part number: Blackhp 45 (hp 51645a) Tri-colorhp 78 (hp c6578d) Large Tri-colorhp 78 (hp c6578a)

printer cables

A printer cable is not included in the box. Purchase one of the following cables to connect the printer to your computer: An IEEE 1284-compliant parallel interface cable which is used with all Windows systems A USB-compliant interface cable which is used with both Macintosh systems and Windows 98, Me, and 2000 systems

software updates

Printer software, also called the printer driver, communicates your print requests to the printer. Use either of the following methods to obtain copies and updates of the printer software: Download the printer software from HPs Website. Phone HP customer care to request a CD containing the software update files. See contacting hp customer care for customer care telephone numbers and Website addresses.
1. black print cartridge 2. tri-color print cartridge 3. ink nozzles 4. copper contacts 5. protective vinyl tape Caution! When you replace a print
cartridge, do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. In addition, do not remove the copper strips. They are required electrical contacts.

finding information

Several documents are included with the HP Deskjet printer. They provide instructions on how to install the printer software, operate the printer, and find help when you need it. The following chart indicates where to find specific types of information.

for information about.

Setting up the printer and installing the printer software Printer features, specifications, maintenance, printer cartridges, how to print, and printer problem solving

quick start poster

platform
Windows (all versions) and Macintosh Windows (all versions) and Macintosh
quick help (See viewing quick help for information) Users Guide (See viewing printer information in Windows 3.1x and DOS for information) quick reference guide
Printer box contents, HP customer care, warranty information, and installation problem solving Connecting the printer to a network
Windows (all versions) and Macintosh
HPs Windows network guide
Windows (all versions except 3.1) Windows (all versions except 3.1) Windows (all versions except 3.1) and Macintosh
Hardware and software compatibility with the printer Onscreen options in the printer software
hp deskjet release notes Click Start > Programs > hp deskjet 9xx series > release
Whats This help (Windows) Click the right mouse button in the relevant screen. Bubble help (Macintosh) Click the mouse button in the relevant screen.

viewing quick help

The electronic manual, quick help, offers instructions for using the HP Deskjet printer. Information is also provided to help you solve printer problems that may occur.

Windows 95, 98, Me, 2000, and NT 4.0 users
Open quick help through the hp printer assistant, a tool that also provides: Support through HPs customer care Printing ideas Shopping links to other HP products Links to printer software updates A printer assistant icon is displayed on the Windows desktop after you install the printer software.
Adobe Acrobat versions of quick help
The quick help manual is also available in the following languages: Arabic Bahasa Indonesia Bulgarian Croatian Estonian Greek Hebrew Kazak Lithuanian Romanian Slovak Slovene Turkish

accessing quick help

To view quick help:
1. Double-click the hp printer assistant icon
on your computer desktop.

990c printer assistant

The hp printer assistant appears.
2. Click the quick help button to display
the manuals topics. You can also open quick help from the Start menu by clicking Start > Programs > hp deskjet 9xx series > 9xx printer assistant > quick help.
If you want to view the manual in one of these languages:

Macintosh users

On Macintosh computers, Adobe Acrobat Reader is required to view the quick help manual. If you do not have Acrobat Reader, install it from the printer software CD. To open quick help:
1. Insert the printer software CD into the english
2. Click the quick help button in the hp
printer assistant screen.
3. Select quick help is available in other languages at the bottom of the quick

help screen.

4. Insert the printer software CD into the
computers CD-ROM drive. The hp deskjet screen is displayed.
2. Select the User Manual folder for your

computers CD-ROM drive.

5. Select your language from the list that

appears.

If Acrobat Reader is installed on

language.

3. Do one of the following: Double-click the Electronic User Manual icon if Acrobat Reader is
your computer, quick help is displayed.
If Acrobat Reader is not installed on
installed on your computer.
your computer, it installs automatically. quick help is then displayed.
Double-click the Acrobat Reader 4.0
icon if Acrobat Reader is not installed on your computer.

product help

Read the HP user community forum
messages or post a question

Send HP an email message

See hp customer care e-support for more information.
3. Contact HP customer care by phone
during hours of operation. See hp customer care by phone for more information.
Note Support options and availability
vary by product, country/region, and language.

for this language.

use this Website.
http://www.hp.com/go/support http://www.hp.com/cposupport/fr http://www.hp.com/cposupport/de http://www.jpn.hp.com/CPO_TC/eschome.htm http://www.hp.co.kr/go/support http://www.hp.com/cposupport/pt http://www.hp.com.cn/go/support http://www.hp.com/cposupport/es http://www.hp.com/cposupport/sv http://taiwan.support.hp.com
English French German Japanese Korean Portuguese Simplified Chinese Spanish Swedish Traditional Chinese
Link to HP user community forums and HP customer care email from the HP customer care Website. Log on to the Website then select printer options appropriate for your printer. When the hp customer care screen appears, click Connect with HP.

hp customer care email

One-to-one email gives direct answers to your questions from an HP customer care service technician. Enter your question on a Web form and receive an email reply. (Responses are normally provided within 48 hours, excluding holidays.) Email support is a great way to ask technical questions or obtain an answer that is tailored to your specific system.

hp user community forums

HP's customer care online user community forums let you read through the questions and answers left by other HP users to find a solution to your support question. You can also post your own question, then visit the site later for ideas and suggestions from knowledgeable users or forum moderators.
hp customer care by phone
HP provides telephone support free of charge during the printers phone support period. (Standard phone company charges do apply, however.) The list below shows the phone support period for your region.
If you cannot solve the problem using these resources, call an HP customer care service technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. In addition, HP needs the following information to assist you: The printer's model number (the label is on the front of the printer) The printer's serial number (the label is on the bottom of the printer) The computers operating system The version of the printer driver (also referred to as the printer software) Messages displayed around the time the situation occurred Answers to these questions:

Has this situation happened before?
free phone support period

region

North America Including Canada Asia Pacific Europe Latin America

phone support*

1 year 1 year 30 days 1 year
* Standard phone company charges apply.

before placing a call

Before placing a call for help, try these other free support options: quick help quick start poster HP customer care e-support

Can you re-create it?

When did this happen? Did you
add any new hardware or software around the time this situation began?

support phone numbers

If you need help solving a problem, contact HP customer care using one of the phone numbers in the table on the right. If the phone number for your region is not listed, please refer to HP's Website at www.hp.com/cpso-support/ guide/psd/cscinfo.htm.

for this region.

Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil, inside Greater Sao Paulo Brazil, outside Greater Sao Paulo Canada Chile China Czech Republic Denmark English International Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Korea Korea, outside Seoul Malaysia Malaysia, Penang

use this phone number.

+++43 (0) 6080 +32 (0) +32 (0) +7799
after the free phone support period
After the free phone support period, you can still get help from HP for a fee. Prices are subject to change without notice. (However, HP customer care e-support is always available at no cost! See hp customer care e-support for more information.) For calls in the United States that may last less than 10 minutes, call (900) 555-1500. The charge is US$2.50 per minute, starting from the time you connect to a service technician. Charges will not exceed US$25. For calls in the United States that may last longer than ten minutes or calls from Canada, call (800) 999-1148. The fee is US$25 per call, charged to your Visa or MasterCard. If HP determines during the call that your printer needs to be repaired and the printer is covered under the limited warranty, you will not be charged for the phone support service.

+15 7751

1 (905) ++86 (0) 5959 ++45 (0) 4099 +44 (0) 5202 +358 (0) +33 (0) 34 +49 (0) +30 (0) +852 (800) +36 (0) +35 +62 (21) +353 (0) +972 (0) +39 (0) 10350 +81 (0) 8333 +82 (2) ++60 (3) 2952566 +00 28
Mexico Middle East, Dubai Netherlands New Zealand Norway Philippines Poland Portugal Republic of South Africa, inside RSA Republic of South Africa, outside RSA Russia, Moscow Russia, St. Petersburg Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S. Venezuela Vietnam
++31 (0) 8751 +64 (9) +116299 +66 (2) +00 ++000 1030
obtaining hp customer care repair
If your HP printer needs repairing, call HP customer care phone support. (See HPs support phone numbers on the previous page.) A trained HP customer care service technician will diagnose the problem and coordinate the repair process. Customer care will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your printer's limited warranty period. After the warranty period, you will be quoted a repair cost.

+258 9301

+++5300 ++46 (0) +41 (0) ++66 (2) +90 (0) 6969 +44 (0) (208) + +84 (0) 4530
obtaining a warranty extension
If you would like to extend your warranty coverage beyond the limited warranty period, the following options are available: Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit HPs service locator at www.hp.com/service_locator. If your reseller does not offer service contracts, call HP directly and ask about our HP service agreements. In the U.S. call (800) 446-0522; in Canada call (800) 268-1221. For HP service agreements outside of the U.S. and Canada, contact your local HP sales office.
solving Windows installation problems
View the information in this section if you have problems setting up your printer. If you need help after the printer is set up, see the quick help electronic manual.

what is the problem?

I inserted the installation CD, but the computer could not read it.

possible causes.

The CD is not properly inserted in the CDROM drive The CD is damaged The CD-ROM is damaged

to solve the problem.

Reinsert the CD into the CD-ROM drive. Be careful to position the CD correctly. If installation does not begin after a few seconds, either the CD or CD-ROM drive may be damaged.
Insert a different CD in the CD-ROM drive. If another CD works, you may have a damaged CD. If you are not able to play any CD, you may need to replace or repair your CD-ROM drive.
Replace the damaged CD by downloading the printer software (also known as the printer driver) from the HP Website. If you do not have Web access, contact HP customer care to order the software on CD. For the phone number of the HP customer care center nearest to you, see contacting hp customer care.
The printer software did not install correctly.
There may be a conflict with your virus protection program There may be a conflict with another software program There may be a conflict with a peripheral device connected to your printer
Uninstall your printer software.
For Windows 95, 98, Me, NT 4.0, and 2000: 1. Click Start > Programs > hp deskjet 9xx series > hp deskjet 9xx series uninstall. 2. Follow the directions that
For Windows 3.1x: 1. Open the hp deskjet 9xx series

program group.

2. Double-click the hp deskjet 9xx series Uninstall icon. 3. Follow the instructions that
appear on your computer screen.
Close any software programs (including virus protection programs) that are running. Disconnect any peripheral devices that use a parallel printer cable (such as a scanner or tape backup system).
Reinstall the printer software. See the quick start poster.
If you are still having problems with the software installation, contact HP customer care. See contacting hp customer care.
When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear.
You may not be using Windows 98, Me, or 2000.
Make sure Windows 98, Me, or 2000 is running. If you do not have Windows 98, Me, or 2000, you need to use a parallel cable.
Your USB cable may not be connected properly.
1. Disconnect and then reconnect the USB cable

from your printer.

2. Make sure that the cable is securely attached.
Your computer may not be USB enabled.
In Windows 98, Me, or 2000: 1. Click Start > Settings > Control Panel. 2. Double-click the System icon. 3. Select the Device Manager tab. 4. Click the plus (+) icon next to the Universal

Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see thse devices listed, refer to your computers documentation or contact the computers manufacturer for more information on enabling and setting up USB. 5. Use a parallel cable to connect the printer to your computer if you cannot enable USB.
When I connect a USB cable between the printer and my computer, an Unknown Device message appears.
Static electricity has built up in the cable between the printer and your computer You may have a defective USB cable
1. Disconnect the USB cable from the printer. 2. Unplug the printer from its power cord. 3. Wait approximately 30 seconds. 4. Plug the printer cord into the printer. 5. Plug the USB cable into the printer. 6. Replace the USB cable or use a parallel
cable if Unknown Device continues to appear in the New Hardware Found dialog box.
When I insert the printer software CD and the files start to copy, the Copying Files. screen says that file hpzuci01.dll cannot be found.
All the following conditions are present: You are using a USB cable to connect the printer to your computer You are using Windows 98 You are connecting more than one device at the same time

1. Click Browse.

The Open screen is displayed.
2. Select the following path to locate the hpzuci01.dll file: c:\Program Files\Hewlett-Packard\hpz\ glue. 3. Click OK.
The Copying Files screen reappears with the correct path and file name inserted in the Copy files from field. 4. Click OK. 5. Select Install hp deskjet 9xx series printer software. The hp deskjet 9xx installer screen appears. 6. Click Next, then follow the onscreen instructions to complete installation.
limited warranty statement
region North America (including Canada) Asia Pacific Europe Latin America software 90 days 90 days 90 days 90 days print cartridges 90 days 90 days 90 days 90 days printer 1 year 1 year 1 year 1 year
A. extent of limited warranty
1. Hewlett-Packard (HP) warrants to the enduser customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 2. For software products, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3. HPs limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the products specifications. 4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by HPs warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HPs warranty during the applicable warranty period, HP shall either repair or replace the defective product at HPs option. 6. If HP is unable to repair or replace, as applicable, a defective product covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HPs limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and Frances Departements DOutre-Mer; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer.
B. limitations of warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

hp year 2000 warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the Product documentation provided by HP (including any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001.

D. local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

environmental statement

Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: Extended warranty: HP SupportPack provides coverage for the HP hardware and product and all HP supplied internal components. HP SupportPack must be purchased by the customer within 30 days of purchase. Contact the nearest HP dealer about this service. Spare parts and consumables are available for five (5) years after production has stopped. Product take-back: To return this product and print cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions.

reduction and elimination
Paper use: The printers automatic/manual twosided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackard manufacturing processes.

recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair. Plastic parts have been primarily designed in no more than two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points. Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer.

energy consumption

This printer was designed with energy conservation in mind. This printer averages 4 watts in stand-by mode. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. This product qualifies for the ENERGY STAR Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a US registered service mark of the US EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Energy consumption in off-mode: When the printer is off, a minimal amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source.

Adobe Acrobat Reader 5, 6 Automatic two-sided printing module 1
phone support 9, 10 print cartridges 1, 2, 3 printer 15 printer box contents 1 printer cable 2, 14, 15 printer features 3 printer repair 11 printer software 1, 2, 3, 5 printer specifications 3 printer, connecting to network 3 printer, setting up 3

bubble help 3

cable, printer 2 compatability with other hardware 3 with other software 3 contents, printer box 1 customer care 7
quick help manual 3, 4, 5, 6 quick start poster 1, 3
DOS systems 6 driver, printer 1, 2, 3
recycling printer 19 release notes 3
email support 8 energy consumption 19
service contracts 11 software, printer 2, 3
finding printer information 3
help after phone support period 10 email support 8 HP customer care 7 phone support 9, 10 printer repair 11 troubleshooting installation problems 12 user community forums 8 Web support 7 help, onscreen 3 HP printer assistant 4
troubleshooting 12 computer cannot read software CD 12 hpzuci01.dll not found 16 software does not install correctly 13 USB installation problems 14, 15
USB 14, 15 users guide, Windows 3.1x 3
virus protection programs 13
installation troubleshooting 12
warranty extension 11, 19 warranty, limited 17 Websites, HP customer support 7 Windows onscreen help 3

Macintosh bubble help 3

network guide, Windows 3

regulatory notices

hewlett-packard company
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, Ca 94304 (650) 857-1501
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help.