Insight Manager 7 User Guide
May 2003 (Edition 3.2) Part Number 277119-007
2001, 2003 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Itanium are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries and are used under license. Unix is a registered trademark of The Open Group. Java is a U.S. registered trademark of Sun Microsystems, Inc. UNIX is a registered trademark of The Open Group. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided as is without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Contents

About This Guide..... 5 Symbols in Text..... 5 Getting Help..... 5 HP Technical Support.... 5 HP Website..... 6 HP Authorized Reseller.... 6 Insight Manager 7 Overview.... 6 Whats New in Insight Manager 7 Service Pack 2.... 7 Insight Manager 7 Systems Management Architecture... 8 Insight Manager 7 Management Server.... 8 Management Agents and Management Processors... 9 Web-Browser User Interface.... 9 System Software Maintenance Architecture... 9 Insight Manager 7 Features.... 10 Security Considerations.... 13 Getting Started with Security in Insight Manager 7... 14 Secure Sockets Layer (SSL) and Certificates.... 14 Login and Accounts.... 15 Security Configuration Settings.... 15 Single Login, Group Configuration, and Software Update... 16 System and Pre-installation.... 16 Installing Insight Manager 7 Service Pack 2.... 27 How to Browse to Insight Manager 7.... 33 Display Requirements.... 34 Logging In..... 34 About the Browser Security Alert.... 34 Getting Started..... 35 Start the Wizard.... 35 Familiarize Yourself with Insight Manager 7.... 35 Do You Need to Know More?.... 36 Initial Configuration Wizard.... 36 Insight Manager 7 Home Page.... 39 Home Page Options.... 40 Navigating the Console.... 42 Ten Steps to Insightful Management.... 45 Software Update Setup Checklist.... 49 Install and Configure a Version Control Repository Manager... 49 Troubleshooting..... 50 Service and Support.... 50 Summary...... 51

Index..... 53

About This Guide
This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades.

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.
This symbol separates the steps in the menu path.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

HP Technical Support

You are entitled to free hardware technical telephone support for your product for as long as you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Hewlett-Packard Technical Phone Support Center at 1-970-6351000. (For continuous quality improvement, calls may be recorded or monitored.) This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest HP Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the HP website. Access the HP website by logging on to the Internet at
www.hp.com/servers/manage
Be sure to have the following information available before you call HP: Technical support registration number (if applicable) Product serial number (s) Product model name(s) and numbers Applicable error messages

Add-on boards or hardware Third-party hardware or software Operating system type and revision level Detailed, specific questions

HP Website

The HP website has information on this product as well as the latest drivers and Flash ROM images. You can access the HP website by logging on to the Internet at

HP Authorized Reseller

For the name of your nearest HP Authorized Reseller In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the HP website for locations and telephone numbers.
Insight Manager 7 Overview
Insight Manager 7 represents the next generation of HP management technology. It incorporates the strengths of Insight Manager (WIN32) and Insight Manager XE, and delivers new functionality designed not only to help diagnose system fault, performance and configuration management, but to also facilitate system software maintenance throughout the server lifecycle. Insight Manager 7 is easy to set up and use. It may be installed on EVO or Deskpro systems running Microsoft Windows 2000 Professional or Windows XP (with Service Pack 1) or on ProLiant servers running Microsoft Windows NT 4 Server, Windows 2000 Server, Windows 2000 Advanced Server, Windows 2000 Professional, or Windows.NET Server 2003. Insight Manager 7 is accessible through Microsoft Internet Explorer and provides seamless access to the HP Insight Management Agents, the Integrated Lights Out, and Remote Insight Lights Out Edition. With Insight Manager 7, critical management information is available from any location accessible via a LAN, WAN, or secure remote connection, so systems administrators have the information and tools that they need when they need them. Insight Manager 7 is capable of managing a wide variety of systems. It manages HP servers, clusters, desktops, workstations, and portables. It also manages non-HP devices instrumented to the Simple Network Management Protocol (SNMP) or the Distributed Management Interface (DMI). Insight Manager 7 is the perfect management tool for customers with heterogeneous management needs.
Finally, Insight Manager 7 provides Secure Sockets Layer (SSL) encryption for data privacy, as well as user administration and authentication integrated with local, NT domain, or Windows 2000 Active Directory accounts. It also makes extensive use of RSA Public Key technology to ensure that only authorized users can take advantage of sensitive and potentially data-destructive features. HP wants to ensure that powerful security goes hand in hand with powerful management functionality.

For issuing configuration-changing commands to devices (for example, Group Configuration and Software Update), Insight Manager 7 uses Secure Task Execution to ensure the command is not modified, to authenticate the identity of the Insight Manager 7 server, and to provide the access level of the user making the request. The user access level is configured in Insight Manager 7 using the Automatic Device Authentication setting. The managed device controls from which Insight Manager 7 servers it will accept commands. Selecting Trust By Certificate on the managed device causes the device to verify the digital signature of the Secure Task Execution request. Other trust modes do not verify the digital signature. Refer to Configuring User Accounts in Chapter 10 of the Insight Manager 7 Technical Reference Guide, and Setting Up Trust Relationships in Chapter 11 of the Insight Manager 7 Technical Reference Guide for more information. Additionally, if these configuration-changing commands include sensitive data, Insight Manager 7 can be configured to authenticate the device to which it is sending the command. Selecting Require Trusted Certificates and importing certificates representing the intended devices into the Trusted Certificate List will help ensure only the intended device receives the sensitive information. This option should be configured with care, as it may cause undesired complexity. Refer to Setting Up Trust Relationships, Security Settings, and Certificate Lists in Chapter 11 of the Insight Manager 7 Technical Reference Guide for more information. Insight Manager 7 uses a database as its primary storage facility. Access to the database is controlled using either Windows authentication or SQL authentication and supplying a username and password (and a domain, if using Windows authentication), which should be configured and kept secure. Refer to SQL Server documentation for more information. Insight Manager 7 also uses the local file system for storage of certain configuration settings and parameters, including the keystore used to hold the SSL private key and passwords used to access the keystore and the database. Windows NT and Windows 2000 provide advanced file system restrictions to help protect these and other sensitive files on the file system. Windows NT using NTFS (NT File System) can provide much more security than the older FAT file system. Windows 2000 also provides encryption capabilities for the file system. Refer to documentation on the operating system for more information on file system security.

Getting Started with Security in Insight Manager 7
Secure Sockets Layer (SSL) and Certificates
SSL is used between the browser and Insight Manager 7 to ensure data integrity and privacy. An integral part of SSL is a certificate, which is a public document used to identify the Insight Manager 7 server. When Insight Manager 7 is installed, it creates a self-signed certificate. Your browser may initially display a security alert when you browse to Insight Manager 7, describing the certificate as untrusted. This occurs because the certificate is selfsigned (signed by the Insight Manager 7 server) and the signer is not in the browsers list of Certification Authorities. By securely importing the Insight Manager 7 Server Certificate into the browser, the browser can authenticate the Insight Manager 7 server to which you are browsing. Refer to the topic Importing Server Certificate in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information about importing certificates into your browser.
Insight Manager 7 also supports the ability to use a certificate from a third-party Certificate Authority (CA) or your own internal CA or (Public Key Infrastructure) PKI. In this case, you can import the CA certificate into your browser. Refer to Importing Server Certificate in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

Login and Accounts

A username, domain name, and password are required before accessing any feature of Insight Manager 7. Insight Manager 7 uses existing Windows accounts, and authenticates the credentials against the Windows domain. An administrative account is set up during installation of Insight Manager 7 by specifying a Windows domain account. After logging in with this account, you should create additional accounts for other users. Each account can be set up with different access levels: administrator, operator, and user. You can also restrict the IP addresses each account can log in from. Refer to Configuring User Accounts in Chapter 11 of the Insight Manager 7 Technical Reference Guide for more information. Audit settings can also be configured to log a notice for different types of login and logout events. Refer to Security Audit Settings in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.
Security Configuration Settings
There are several security-related configurable options to consider. To configure these settings, you must log in to Insight Manager 7 as an administrator. Select Settings, then Security to expand the list of configurable options. Security Settings allow you to configure 2 settings: SSL Encryption Configuration configures the encryption strength and controls whether browsers connect only using 128-bit SSL, or can connect at 56-bit or 128bit. 128-bit SSL is much more secure than 56-bit SSL, but may require an upgrade to some versions of browsers. Refer to the topic Settings for Security in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. Require Trusted Certificates specifies whether SSL connections made by the Insight Manager 7 server to managed devices, used for Single Login, Group Configuration and Software Update Tasks, require those devices SSL certificates to be imported into Insight Manager 7. This is facilitated by an internal PKI, but can be used without one. Refer to Importing Trusted Certificates into the Insight Manager 7 Trusted Certificates List in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. Audit Settings specifies when Insight Manager 7 generates security notices for login and logout events. Refer to Security Audit Settings in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

Table 4: Enterprise Requirements for Data Engines continued
Enterprise Requirements Data Microsoft SQL Server Terabyte levels of data Microsoft Data Engine 2 GB of data*
*There is a hard 2 GB limit on data in an MSDE database, however, multiple MSDE databases (each with a 2 GB limit) can be supported by a single MSDE server.
If your database is currently larger than 2 GB or has the potential to grow beyond this limit in the near future, SQL Server is a better choice for your organization. Microsoft strongly suggests that the number of concurrent users be five or fewer in order to enjoy the performance level available with MSDE. If an application requires more than five concurrent users, SQL Server is your best option. SQL Server is capable of supporting hundreds or thousands of concurrent users at the highest levels of enterprise-class performance. Backing Up an MSDE Database With MSDE, you can back up both data files and transaction logs. In the event of a failure, the most recent database backup is restored. Then, by applying the changes contained in all of the subsequent transaction log files, the database is brought back to the state in which it existed when the last nightly transaction log was backed up. If you have Access 2000, you can use the BACKUP command in the Database Utilities menu of an Access project to back up an MSDE database. If SQL Client Tools are installed, you can use SQL Enterprise Manager to back up an MSDE database. The SQL Client Tools and Access 2000 are not part of the Microsoft Data Engine (MSDE) install. Therefore, if you only have MSDE installed, you do not have the above options. In order to back up an MSDE database, you can use the TSQL BACKUP DATABASE command and execute with Osql.exe (command line Query tool) as demonstrated below. This procedure applies to Microsoft Data Engine (MSDE) version 1.0. For information on all of the stored procedures used below, please refer to SQL Books Online.
NOTE: The code below is an example of how to use the various stored procedures with MSDE to perform a backup. This code does not back up your mission critical database "as is" and might require some modification to run in your environment, such as changing your database name, server name, and so forth.
Paste the following TSQL script in Notepad and save it to a file called myBackup.sql:
--This TSQL script creates a backup job and calls sp_start_job to run the job. -- Create job. -- You may specify an e-mail address, commented below, and/or pager, etc. -- For more details on this option or others, reference SQL Books Online. USE msdb

EXEC sp_add_job @job_name = 'myTestBackupJob', @enabled = 1, @description = 'myTestBackupJob', @owner_login_name = 'sa', @notify_level_eventlog = 2, @notify_level_email = 2, @notify_level_netsend = 2, @notify_level_page = 2 -- @notify_email_operator_name = 'email name' go -- Add job step (backup data.) USE msdb EXEC sp_add_jobstep @job_name = 'myTestBackupJob', @step_name = 'Backup msdb Data', @subsystem = 'TSQL', @command = 'BACKUP DATABASE msdb TO DISK = ''c:\msdb.dat_bak''', @on_success_action = 3, @retry_attempts = 5, @retry_interval = 5 go -- Add job step (backup log.) USE msdb EXEC sp_add_jobstep @job_name = 'myTestBackupJob', @step_name = 'Backup msdb Log', @subsystem = 'TSQL', @command = 'BACKUP LOG msdb TO DISK = ''c:\msdb.log_bak''', @on_success_action = 1, @retry_attempts = 5, @retry_interval = 5 go -- Add the target servers. USE msdb EXEC sp_add_jobserver @job_name = 'myTestBackupJob', @server_name = N'(local)' -- Run job. Starts the job immediately. USE msdb Use msdb EXEC sp_start_job @job_name=mydbBackupJob
--The file has to be copied under /mssql7/binn folder -- The command to execute it is OSQL -S mysqlserver -U sa -P <password if any> -i mybackup.sql -n
Requirements for a Proper MSDE Installation MSDE requires the following to operate with Insight Manager 7 Service Pack 2: 44 MB of local hard drive space (not including the database) 64 MB of system memory (or more, depending on the operating system) Any operating system defined in System and Pre-installation for Insight Manager 7 Service Pack 2 Microsoft SQL 2000/MSDE with Service Pack 1 or later
NOTE: Microsoft Service Packs can be obtained from: www.microsoft.com/downloads
Changing the MSDE Password 1. Log in to Insight Manager 7 with administrator rights. 2. Click Settings Server Database. 3. Change the sa password for the database to IM7.
NOTE: You can choose the sa password for the database, however IM7 is used as a placeholder for a password.
4. Stop the Insight Manager 7 service. 5. Open a command window and navigate to the MSSQL7 directory (or Program Files\Microsoft SQL Server\ for MSDE2000.) 6. Enter the following:
osql -Usa -P (this logs you on with the blank password for the sa account) sp_password @old= , @new=IM7, @loginame = sa (use the same password that

you used in step 3)

7. A message is displayed indicating the password is changed. 8. Enter the following:
9. Restart the Insight Manager 7 service. Insight Manager 7 will connect to the MSDE database with the new password.
NOTE: If the password was not changed successfully, the Insight Manager 7 service will stop.

CAUTION: Do not specify a directory for the database that is within the Insight Manager 7 directory structure.

Installation Procedures
IMPORTANT: Before you begin, make sure you have all System and Pre-installation requirements fulfilled. In addition, the MSSQL Server service should be running. NOTE: The directory for the Version Control Repository Manager must be manually created for installation of the Version Control Repository Manager to succeed. The directory can be set up on the local area network or on the system where Insight Manager 7 is installed. See Minimum Requirements and Installation of the Version Control Repository Manager in Chapter 10 of the Insight Manager 7 Technical Reference Guide. The Version Control Repository Manager stores ProLiant Support Packs.
If the required MDAC files are not installed, the Insight Manager 7 Service Pack 2 installation will install them.
NOTE: If you are installing Insight Manager 7 Service Pack 2 on an alternate language operating system and MDAC 2.1 is not installed, you will be prompted to install the foreign language MDAC 2.1. The Insight Manager 7 Service Pack 2 install will exit at this time. Once MDAC 2.1 or later is installed in the current language, you will need to restart the Insight Manager 7 Service Pack 2 installation process.
Installation Types Insight Manager 7 Service Pack 2 can be installed on a system with or without a previous version of the product installed as shown in Table 5.
Table 5: Installation Types
Current Version None Insight Manager XE 2.x Course of Action Install Insight Manager 7 Service Pack 2, and reboot The Insight Manager 7 Service Pack 2 installation does not support a direct upgrade from Insight Manager XE. You must first upgrade to Insight Manager 7 or Insight Manager 7 Service Pack 1.x Upgrade to Insight Manager 7 Service Pack 2, by starting the Insight Manager 7 Service Pack 2 installation, and reboot Result Fresh installation of Insight Manager 7 Service Pack 2 N/A
Insight Manager 7 or Insight Manager 7 Service Pack 1.x
Insight Manager 7 or Insight Manager 7 1.x is upgraded to Insight Manager 7 Service Pack 2
NOTE: At a minimum, you must have the first release of Insight Manager 7 (version 3.0) installed in order to upgrade to Insight Manager 7, Service Pack 2.
Initial Installation Installing Insight Manager 7 Service Pack 2: 1. Read the user guide to make sure you have the right pre-requisites for installation. 2. Read the release notes. 3. Login to Microsoft Windows as a user with administrator rights. 4. Insert the Management CD into the CD-ROM drive. The CD has an autorun feature that displays the Insight Management Suite dialog box.
NOTE: If this is your first time installing this version of the Management CD, you will first have to accept the License Agreement for the Management CD.
5. On the left frame of the browser screen, click Install Software. The Software On This CD window is displayed. 6. Click Install Insight Manager 7 SP2. The Welcome dialog box is displayed. 7. Read the Welcome message. The message reminds you to shut down all open applications. 8. Click Next. The Database Program Options dialog box is displayed. 9. The Database Program Options dialog box briefly describes the differences between SQL and MSDE. Perform one of the following options: Click Cancel to abort the install. Click Back to return to the Welcome window.

b. In the User name field, enter an account that is valid for the domain or system listed in the above step that will be used to administer Insight Manager 7. The user will not be able to access Insight Manager 7 as an administrator unless they login using this account. If the account chosen for administering Insight Manager 7 cannot be validated, a message is displayed stating such. You will not be able to continue with the installation until the account information is validated.
IMPORTANT: You will not be able to initially access Insight Manager 7 unless you first log in using the specified account.
c. Click Next. The Application Launch Permissions dialog box is displayed. 13. This Application Launch Permissions dialog box allows you to select the application launch permissions. Select the appropriate application launch permissions for your environment, and click Next. The Choose Destination Location dialog box is displayed. For more information on overall security features, refer to the Understanding Insight Manager 7 Security white paper (5981-4757ENA1) on the Management CD. To learn more about Application Launch, refer to Chapter 10 of this guide. 14. The Choose Destination Location dialog box displays the location where Insight Manager 7 Service Pack 2 will be installed. You have the option to change this location. To change the path, select Browse from the Destination Folder section. Navigate to the directory where you want to install Insight Manager 7 Service Pack 2, and click OK to return to the Choose Destination Location dialog box. Click Next. The Select Program Folder dialog box is displayed. 15. The Select Program Folder dialog box allows you to specify your Programs folder for Insight Manager 7. You can select either the default, an existing folder, or enter your own folder name. Click Next. The Insight Manager 7 Database Connection dialog box is displayed 16. The Insight Manager 7 Database Connection dialog box allows you to choose which database authentication connection you need to use. You can select Windows Authentication or SQL Server Authentication. You must use the same authentication that your database is set up to use. If you select SQL Server Authentication: a. The SQL ODBC Datasource, the Database name, and the Domain fields are grayed out indicating that you may not modify them. b. Enter the appropriate information for SQL Server name, the User name and the Password, and click Next. The Insight Manager 7 Database Configuration dialog box is displayed after validating the database connection. If you select Windows Authentication: a. The SQL ODBC Datasource and the Database name fields are grayed out indicating that you may not modify them. b. Enter the appropriate information for SQL Server name, the User name and Password, and the Domain and click Next. The Insight Manager 7 Database Configuration dialog box is displayed after validating the database connection.

NOTE: A Java Plug-In installation will occur immediately upon browsing to Insight Manager 7 for the first time. The version installed will be JRE 1.3.1_02 and this is the only version that Insight Manager 7 will run properly on. If this does not happen, refer to the Installation Problems section in Troubleshooting in Chapter 15 of this guide.
4. The Adding New Users page provides information on how to add new users to Insight Manager 7: a. If the Accounts page is not already displayed, select the Settings tab, then select the Accounts menu item. b. On the Accounts page, click New. c. The Computer or Domain Name field needs the name of the computer or domain that hosts the account that will be used to log in to Insight Manager 7. There are two ways to enter this: Click Browse to select a domain. Enter the name directly, if it is known.
NOTE: The maximum length of computer or domain name is 63 characters and cannot contain any of the following characters: ;:<>*+=\|?,
d. The User Name field needs the name of the Windows account that will be used to log in. There are two ways to enter the user name: Click Browse to select from a list of users. Enter the name directly if it is known or if the account does not exist yet.
NOTE: User names can contain up to 20 uppercase or lowercase characters except for the following: "/\[]:;|=,+*?<> A user name cannot consist solely of periods (.) or spaces. NOTE: Notice that you are not prompted for a password since you are providing a Windows account to be used for authentication. The password is set and changed through Windows user management. NOTE: If you click Browse, a user name list is displayed for you to make your selection. You can now sort this selection in ascending order. The sorting order is a, A, b, B, c, C and so on.
e. Set the Insight Manager 7 Access level granted to this user. If the user is assigned as Paging Recipient Only, that user will not be able to log in to Insight Manager 7. f. Set the Device Access level. g. In the Automatic Device Authentication field, select the level of access this user should be given to all devices that trust this installation of Insight Manager 7. If you select None, Single Login is disabled and this user cannot run Control Tasks. Notice that Paging Recipients Only is disabled.
h. Set the Paging Information (Optional) information for this user if needed, which includes: phone number, PIN number, message length, baud rate, and data format. i. Select the Login IP Address Ranges group (Optional) to define the devices where the user can log on to Insight Manager 7. The user can only log on from devices listed in the IP Address Ranges group (Optional), Inclusion Ranges. The user will not be able to log on from devices listed in the Exclusion Ranges list. If both the Inclusion Ranges and the Exclusion Ranges are left blank or an asterisk (*) is entered in the Inclusion Ranges list, then the account can log on to Insight Manager 7 from any device. Click Add to save your changes. Insight Manager 7 responds by returning you to the Accounts page. The new user will now be listed on the page. Click Next on the Wizard screen.

k. Click Cancel to discard changes and return to the Account Configuration screen. l. 5. The Configuring Discovery page explains how to configure Discovery. Insight Manager 7 automatically detects the IP address of the machine on which it is installed and sets the default IP address range of other machines it will manage based upon the initial IP address setting. You can configure Insight Manager 7 to manage other machines as follows: a. Select the Settings tab. Insight Manager 7 responds by displaying the Automatic Discovery page. Note the default IP address range selected by Insight Manager 7. b. Add the IP address ranges for other machines that you want Insight Manager 7 to manage. c. Click Apply Changes to save your changes. d. Be sure the Discovery Filters setting includes the type of devices to discover. e. Click Execute Discovery Now to have Insight Manager 7 automatically discover all machines within the defined IP ranges. 6. On the Configuring Discovery page of the Wizard you have the option of taking a detour to learn more about optimizing Insight Manager 7 performance or going to the next page, which describes how to configure Insight Manager 7 for Email Notification. If you choose the detour, the wizard will provide you with information on ways that you can optimize the performance of Insight Manager 7: Modify Discovery inclusion/exclusion ranges. Set Discovery Filters to manage only those device types that you want to manage. Disable support for unused protocols. Change protocol timeouts and retries. Change the global SNMP timeouts and retries. Delete default tasks you do not want. Create specific queries. Modify default tasks. Decrease the frequency for polling tasks.
NOTE: For more information, refer to the section Optimizing Network Resources in Chapter 10 of the Insight Manager 7 Technical Reference Guide.
7. To display the Configuring For Email Notification page in the Wizard, click Next from the Configuring Automatic Discovery page or click Next from the Optimizing Insight Manager 7 Performance page. To configure Insight Manager 7 to send you email, when certain events occur, complete the following: a. Select the Settings tab. b. Select the Server menu item to expand it. c. Select the Email menu item. d. Fill out the requested data. e. Click Apply to save your changes. f. Click Next on the Wizard screen. 8. The Insight Manager 7 is Now Ready to Use page indicates that the navigation process is complete, and Insight Manager 7 is now ready to be used. Click Close the Initial Configuration Wizard to close the Initial Configuration Wizard and use Insight Manager 7.

8. Handle numerous events. Insight Manager 7 provides generic event querying. You can modify these queries for your network environment, or you can create new queries for specific devices and events. For example, eliminate informational events or create an event query that checks the status of events on any servers that you do not want degrading, such as email servers. Click SettingsServerEvent Filtering or Event Forwarding A network of hundreds of devices can potentially generate thousands of events. Some of these are merely informational. You can eliminate the excessive events and make sure the important events are received by using Event Filtering. Event Filtering sorts through the messages to choose the more important ones. You can use Event Forwarding to specify console destinations where you know they will be acknowledged. 9. Identify more devices and enhance the information about them. Click ToolsDevice Type Mgr. Create your own identification rules. For example, you could create a rule to identify unknown devices, like printers. Most printers have Web-based configuration software. Insight Manager 7 discovers the Web-based software and adds links on the Device Summary page. From there, you can drill down on the Web software to manage your printer. Queries in Insight Manager 7 that are based on the type printer allow the devices to be accessed more easily. Click ToolsSNMP Extensions Register MIBs from other companies so you can discover, identify, and receive SNMP traps from those devices. For example, you can register MIBs to provide information about routers. You can also modify the SNMP trap messages to be more meaningful. 10. Add devices at your convenience. Click SettingsDiscoveryManual Discovery You can add one or more devices without executing Automatic Discovery. For example, if a new group is joining your management environment, add the group simultaneously using an IP address range, adding one device at a time, or by importing a Hosts file. Using manual discovery conserves network resources. For example, you can export an Insight Manager Windows console.dat file of device names and IP addresses and import it into Insight Manager 7. On the next discovery, Insight Manager 7 collects additional identification information to add to the database, but the process of discovering and identifying has been automated for you.
Software Update Setup Checklist
The following checklist will lead you through the steps to install and configure the components necessary to do your first software update from Insight Manager 7.
Install and Configure a Version Control Repository Manager
NOTE: Installation can be as part of the Insight Manager 7 installation or stand-alone.
Reference 1 (set up as part of Insight Manager 7 install): Insight Manager 7 Technical Reference Guide Chapter 3: Preparing to Use Insight Manager 7 Reference 2 (stand-alone setup): Insight Manager 7 Technical Reference Guide Chapter 2: General Requirements and Installation

Next, the repository folder should be populated with ProLiant Support Packs and Components. Reference: Web-Based Software Maintenance User Guide Navigating in the Version Control Repository Manager Agent
Run Discovery From Insight Manager 7 This is necessary in order to find the server systems to install the Version Control Agent to. If Discovery has already been run once from Insight Manager 7, then you may proceed to the next step. Reference: Insight Manager 7 Technical Reference Guide Chapter 4: Discovery, Identification and Status
Configure and Install the Version Control Agent on All Servers Reference: Insight Manager 7 Technical Reference Guide Chapter 10 : Scenario 1: Installing the Version Control Agent by Means of the ProLiant Remote Deployment Utility
Create an Insight Manager 7 User with Device Access As with establishing a trust relationship, it is necessary to have an Insight Manager 7 user account with Administrator or Operator privileges to devices. Reference 1: Insight Manager 7 Technical Reference Guide Chapter 10: Configuring User Accounts Reference 2: Management CD: Understanding Insight Manager 7 Security Reference 3: Insight Manager 7 Technical Reference Guide Chapter 12: Settings for Security
Run the Software Version Status Polling Task (Optional) While this step is not required, it can be run in order to get the most up-to-date software status from the Version Control Agent on each server. Reference: Insight Manager 7 Technical Reference Guide Chapter 9: Software Version Status Polling Task
Set up a Query for the Software Update Task To determine a set of devices on which to run a software update task, create a query using the Software/Firmware criteria. Reference: Insight Manager 7 Technical Reference Guide Chapter 10: Creating a Query to Define a Group of Servers to be Targeted

Troubleshooting

Service and Support
Support for Insight Manager 7 is provided as an adjunct to support of the underlying hardware. The purpose of the HP Support page is to provide you with a variety of product, service, and support related resources. In particular, you can use this page to: Access www.hp.com/servers/manage. This website is devoted to Systems Management Products. You will find a wealth of product and service related information on this portal. Access links to HPs support home page and World-Wide-Website locator for phone numbers, online tools, and information. Contact the HP Support Forum to get answers to your questions about HP products. The HP Support Forum can be found at

http://forum.compaq.com/

Keeping good records of your configuration can significantly speed up the troubleshooting process. Consult the following list when you obtain assistance from your HP service provider: Management PC make, model, and serial number information Operating system information, including version number, a list of all service packs that have been applied, the Compaq SSD version, and Insight Agents names and versions that have been applied Hardware configuration information: Survey Utility output or Inspect printout System Configuration Utility printout Description of any non-HP or non-Compaq equipment that is not shown on the Inspect or System Configuration printout.

For the latest information on this and other HP products, refer to the HP website at

www.hp.com/

Summary
HP delivers centralized Web-based management with Insight Manager 7 to a broad base of HP, Compaq, and third-party devices including Intel and Alpha servers, clusters, desktops, workstations, portables, storage, and networking products. Insight Manager 7 supports heterogeneous operating environments: Microsoft Windows 2000 Server, Advanced Server, and the Microsoft Small Business Server 2000 Microsoft Windows NT Server 4.0 with Service Pack 5 or later, Microsoft BackOffice Small Business Server Novell NetWare 4, IntraNetWare 4.x, IntraNetWare for Small Business Novell NetWare 5.x, Novell NetWare Small Business Suite SCO OpenServer 5.0x SCO UnixWare 7 OS/2 Red Hat Linux 7.0, Red Hat Linux 7.1 SuSE Linux 7.0, SuSE Linux 7.2 Server Management Agents 4.23b or higher for Cluster Monitoring for ProLiant clusters OpenVMS True64 UNIX
Insight Manager 7 automatically discovers SNMP and DMI instrumentation and third-party HTTP Web-servers running on managed devices. Insight Manager 7 has improved the query feature by enabling the creation of hierarchical views of device status Additionally, Insight Manager 7 provides comprehensive fault/performance management and robust system software version control and distribution. Plus Insight Manager 7 provides an effective means of configuring system parameters on a large number of systems.
multiple 47 security features 13 status pages 43 digital signatures 14 Discovery configuring 38 management practices 46
account levels 13 active notification and acquisition 9 Adding New Users page 37 Administration section 42 Alpha-based servers, requirements 22 Application Launch option security 16 Audit Settings option 15 authentication See security Automatic Device Authentication 14
email notification overview 12 setting up 39 encryption 13 events management practices 48
backup of MSDE 24 Browser Security Alert 34 browsers accessing Insight Manager functions 9 security 13

features 6, 10

Group Configuration overview 12 security 16
certificates browser security alert 34 functions 13, 14 clients browser requirements 20 Management Agent requirements 21 Compaq authorized reseller 6 Compaq website 6 configuration Discovery 38 Initial Configuration Wizard 35, 36 security settings 15 console, Insight Manager 7, navigating 42

Re-branding Reference Guide As part of the Compaq/HP merger, we are beginning the process of re-branding servers and the products used to manage servers. Compaq Management Agents will be rebranded as the HP Insight Management Agents and Compaq Insight Manager 7 will be re-branded Insight Manager 7. The newly renamed software will be referenced in pertinent documentation. As part of the re-branding process, you may notice some inconsistency between product user interfaces and documentation: some screenshots, legacy applications, or documents might still reference old product names or include pre-merger Compaq logos and icons. In all cases, the name Compaq Management Agents is equivalent to HP Insight Management Agents and Compaq Insight Manager 7 is equivalent to Insight Manager 7. For your convenience, we have included the following table that outlines the pre-merger Compaq and post-merger HP names for the management software products included on the Management CD and on this web site. Compaq product names and references

Compaq Management Agents

New re-branded HP product names and reference
HP Insight Management Agents Insight Management Agents (2 reference) management agents (where space constrained)
Compaq Web-enabled Management Agents
Compaq Server Management Agents
Web-enabled Compaq Management Agents for Servers
Compaq Foundation Agent Compaq Server Agents Compaq NIC Agents Compaq Storage Agents Compaq Web Agents Compaq WMI Agent Information
Foundation Agent Server Agents NIC Agents Storage Agents Web Agents WMI Agent Information
Compaq OS Management Agent
OS Information (in control panel applet) OS Information Agent in Documentation Subsystem Status Information Management HTTP Server Management HTTP Server System Management Homepage System Management Homepage System Management Homepage HP Web-enabled System Management Software Insight Manager 7 Survey Utility Version Control Agent Version Control Repository Manager ActiveUpdate Integrated Management Log Management CD SmartStart CD HP System Management Setup Wizard HP management software HP management software and utilities ProLiant Remote Deployment Utility HP software System Configuration Utility HP system software Tru64 UNIX Server agents Tru64 UNIX V3.2 C and later Tru64 UNIX Workstations HP Insight Management Agents for OpenVMS
Compaq Subsystem Status Information Compaq HTTP Server Compaq Management HTTP Server Device Homepage Compaq Device Homepage Compaq System Management Homepage Compaq Web-enabled System Management software Compaq Insight Manager 7 Compaq Survey Utility Compaq Version Control Agent Compaq Version Control Repository Manager Compaq ActiveUpdate Compaq Integrated Management Log Compaq Management Compaq SmartStart CD The Compaq Web-Based System Management Setup Wizard Compaq Management software Compaq Management software and utilities Compaq Remote Deployment Utility Compaq software Compaq System Configuration Utility Compaq system software Compaq Tru64 UNIX Server agents Compaq Tru64 UNIX V3.2 C and later Compaq Tru64 UNIX Workstations Compaq Management Agents for OpenVMS