4. Parts Information

Field Replaceable Parts (FRU) List. 85

Index. 91

Figures
Figure 2-1. Front View of the hp Integrity rx1620 Server. Figure 2-2. Filler Removal from Slot 1. Figure 2-3. Disk Drive Installation in Slot 1. Figure 2-4. Processor Location. Figure 2-5. Removing the Airflow Blocker, CPU Dust Cover, and Air Duct. Figure 2-6. Unlocking the Processor Locking Mechanism. Figure 2-7. Aligning the Processor Assembly. Figure 2-8. Locking the Processor Assembly in Place. Figure 2-9. Installing the Processor. Figure 2-10. Connecting the Processor Power Pod. Figure 2-11. Securing the Processor Power Pod. Figure 2-12. Connecting the Power Cable. Figure 2-13. DIMM Loading Order. Figure 2-14. DIMM Locations. Figure 2-15. Inserting DIMM into Memory Slot. Figure 2-16. Using Jackscrew to Release PCI I/O Riser. Figure 2-17. Removing the PCI I/O Riser Assembly. Figure 2-18. Removing a PCI Slot Cover. Figure 2-19. Installing a PCI Card. Figure 2-20. Removing the MP Card Blank. Figure 2-21. Connecting the Management Processor Card. Figure 2-22. Installing the External Mounting Posts. Figure 3-1. Front Bezel. Figure 3-2. Removing and Replacing the Cover. Figure 3-3. Aligning the Cover. Figure 3-4. Closing the Cover. Figure 3-5. DIMM Slot Identification. Figure 3-6. Inserting a DIMM into Slot. Figure 3-7. Processor Location. Figure 3-8. Disconnect the Power Cable. Figure 3-9. Remove the Processor Power Pod Mounting Screws. Figure 3-10. Disconnecting the Processor Power Pod. Figure 3-11. Removing the Power Pod. Figure 3-12. Unlock the Processor Socket. Figure 3-13. Removing the Processor. Figure 3-14. Unlocking the Processor-Locking Mechanism. Figure 3-15. Aligning the Processor Assembly. Figure 3-16. Locking the Processor Assembly in Place. Figure 3-17. Installing the Processor. Figure 3-18. Connecting the Processor Power Pod. Figure 3-19. Securing the Processor Power Pod. Figure 3-20. Connecting the Power Cable. Figure 3-21. Removing the System Battery. 53
Figure 3-22. Power Supply Fan Unit Removal/Replacement. Figure 3-23. Chassis Fan Units Removal/Replacement. Figure 3-24. Display Panel Removal/Replacement. Figure 3-25. Using Jackscrew to Release PCI I/O Riser. Figure 3-26. Removing the I/O Riser Assembly. Figure 3-27. Using Jackscrew to Release PCI I/O Riser. Figure 3-28. Removing the I/O Riser Assembly. Figure 3-29. Removing a PCI Slot Cover. Figure 3-30. Installing a PCI Card. Figure 3-31. Removing an Internal Hard Disk Drive. Figure 3-32. Removing Disk Drive Slot Filler. Figure 3-33. Hard Disk Drive Installation. Figure 3-34. Power Supply Removal/Replacement. Figure 3-35. Power Supply Cable. Figure 3-36. Disconnect the IDE Cable. Figure 3-37. Removable Media Drive Removal/Replacement. Figure 3-38. Connecting the Management Processor Card. Figure 3-39. Installing the External Mounting Posts. Figure 3-40. Location of Management Processor Battery. Figure 3-41. Location of Components of Base Unit. Figure 4-1. Component Location. Figure 4-2. Additional Components. 85 86

The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation, Operations, and Maintenance guides, which contain in-depth troubleshooting, installation, and repair information. The CD will autorun when you insert it into a Windows workstation, or, point your browser at the index.htm file located under the Start directory of the CD. All users, including UNIX/Linux, can access a complete manual set by viewing the directory manuals. The manuals are in Adobe Acrobat Reader (pdf) format.
HP Encourages Your Comments
HP encourages your comments concerning this document. We are truly committed to providing documentation that meets your needs. Please send any comments by contacting us at http://docs.hp.com/assistance/index.html. Please include document title, manufacturing part number, and any comment, error found, or suggestion for improvement you have concerning this document.

Where to Get Help

For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to http://www.hp.com/support. For the latest information on HP-UX patches, check the HP IT Resource Center at http://itrc.hp.com.
Information to Collect Before You Contact Support
Before you contact HP support, you should: Step 1. Check information on troubleshooting and attempt to solve the problem. See the chapter on Troubleshooting in the hp Integrity rx1620 Server Operations Guide. Note failure symptoms and error indications (LEDs and messages) by checking the SEL and FPL logs. Try to determine precisely what did or did not happen.
Step 2. Collect the following information: The model number of your server (for example, rx1620).
About This Document Where to Get Help The product number of your server. This can be found on the identification label, which is found at the front of the unit (typically A6837B A6838B, and so on). The serial number of your server. This can be found on the identification label.
Step 3. Become familiar with your system configuration: Are you using the LAN, RS232, or web interface to monitor the server? How many processors, DIMMs, and PCI cards have been installed? What versions of processor, memory, and PCI cards are used and where are they installed? What accessories are installed?
Step 4. Determine the following: Which firmware versions are in use? When did the problem start? Have recent changes been made to the system? Which operating system and version is in use?

Figure 2-5 Removing the Airflow Blocker, CPU Dust Cover, and Air Duct
Step 5. Unlock the processor-locking mechanism using the special processor tool (P/N 5069-5441), or equivalent 2.5 mm hex tool, shipped with your replacement processor assembly. Insert the tool into the lock and rotate the special processor tool 180 degrees counterclockwise. Verify that the processor-locking mechanism is rotated into the unlocked position.
The zero insertion force (ZIF) socket for the processor is locked and unlocked by 1/2 of a full turn of the 2.5 mm hex tool. The counterclockwise 180 degree rotation (1/2 turn) unlocks the socket. A clockwise 180 degree rotation locks the socket. Attempting to turn the locking mechanism more that 180 degrees can severely damage the socket.
Figure 2-6 Unlocking the Processor Locking Mechanism

Front of server

Step 6. Remove the pin cover and protective caps for the captive screws on the processor.
Installing and Configuring Installing Processors and Memory Step 7. Place the processor and heatsink assembly over the processor socket. Use the four locator posts on the assembly to align with the locator holes on the system board. Make certain that the connector that will mate with the processor power pod is pointing toward the back of the chassis.
Figure 2-7 Aligning the Processor Assembly
Note: When properly aligned, the connector of the processor and heatsink assembly will face the rear of the chassis.
Installing and Configuring Installing Processors and Memory Step 8. Use the special processor tool (P/N 5069-5441) shipped with your replacement processor assembly to lock the processor in place on the system board. To do this, insert the special processor tool into the lock and rotate it clockwise 180 degrees.
Figure 2-8 Locking the Processor Assembly in Place
IMPORTANT Before proceeding to step 9, make sure the processor is locked in place on the system board, or the processor will be damaged when the captive screws are tightened. Step 9. Screw in the four captive screws.
Figure 2-9 Installing the Processor

Torquing pattern

Installing and Configuring Installing Processors and Memory Step 10. Slide the power module on the system board metal mounting bracket forward to mate the power module connector with the processor connector.
Figure 2-10 Connecting the Processor Power Pod
Step 11. Align the two mounting screw holes on the power module with their screw holes on the system boards metal mounting bracket. Screw in the power module mounting screws.
Figure 2-11 Securing the Processor Power Pod
Installing and Configuring Installing Processors and Memory Step 12. Connect the power pod cable to the power connector on the system board.

Step 2. Determine the memory slot location to be used for the DIMM(s) being installed. See DIMM Locations. Step 3. Insure that the latches of the DIMM socket are in the open (outward) position. Step 4. Align the DIMM with the socket located on the system board.
The DIMMs and the DIMM sockets are keyed to prevent improper insertion of the modules.
Step 5. Gently and evenly push down on the top edge of the DIMM until it seats in the socket. Ensure the extraction levers are in the closed position.
Avoid applying too much pressure to the DIMM when inserting the module into the socket. It is possible to damage the socket connector. Touch only the outer card edge of the module.
Figure 2-15 Inserting DIMM into Memory Slot
Installing and Configuring Installing Additional Memory Step 6. Replace the cover, reconnect all cables, and turn on the power. Step 7. Verify that the newly installed memory works: Run the info mem command at the EFI shell prompt, or Run memdiag from the Offline Diagnostics DC to insure that the memory is functional.
Installing and Configuring Installing Additional PCI Cards
Installing Additional PCI Cards
The server may contain up to 2 PCI cards. PCI cards are located on the I/O riser assembly.
Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing a PCI card. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning could result in personal injury or damage to equipment.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server.
Carefully read the following information concerning PCI slot configuration. Inserting a PCI card into a slot that is not configured to accept it may cause operation failure or the PCI card to operate at less than optimum speed. PCI slots are numbered 1 and 2. See the labels on the rear panel of the chassis for correct PCI slot number identification. The following describes configuration requirements for slots 1 through 2: Slot 1(top) is a single, full size PCI slot that runs at 133MHz. Slot 2 (bottom) is a single, half-size PCI slot that runs at 133MHz.

Service of this product may require one or more of the following tools: IPF CPU Install Tool Kit (P/N 5069-5441), consisting of: Disposable ESD Kit Label-less CPU install tool (2.5mm hex and Torx 15)
1/4 inch Flat Blade Screwdriver Phillips No. 1 Screwdriver ACX-10 Torx Screwdriver ACX-15 Torx Screwdriver ACX-25 Torx Screwdriver

Chapter 3

Removing and Replacing Components Accessing a Rack Mounted Server
Accessing a Rack Mounted Server
The hp Integrity rx1620 Server is designed to be rack mounted. The following procedure explains how to gain access to an hp Integrity rx1620 Server that is mounted in an approved rack.
Ensure that all anti-tip features (front and rear anti-tip feet installed with adequate ballast properly placed) are employed prior to extending the server.
Extend the Server from the Rack
NOTE Ensure that there is enough area (Approximately 1.5 meters [4.5 ft.] to fully extend the server out the front and work on it.
To extend the server from the rack, perform the following steps: Step 1. Remove the T-25 screws that fasten the server to the rack. Step 2. Slowly pull the unit forward. The server is fully extended when the rail clips are locked in place. When fully extended, the top cover is fully accessible.
Insert the Server into the Rack
To insert the server into the rack, perform the following step: Step 1. Press the rail clips on either side of the server inward and push the server into the rack until it stops. Step 2. Replace the T-25 screws that fasten the server to the rack.
Removing and Replacing Components Removing and Replacing the Front Bezel
Removing and Replacing the Front Bezel
The server does not have to be turned off to remove the front bezel. The front bezel of the hp Integrity rx1620 Server consists of a left and right bezel part. The right bezel part provides the server controls and LED access ports.

Figure 3-1

Front Bezel

Removing the Front Bezel

To remove the front bezel parts, perform the following steps: Step 1. Remove the screw securing the right front bezel to the chassis. Step 2. Grasp the right front bezel at the outer edge and pull straight out. Step 3. Remove the screw securing the left front bezel to the chassis. Step 4. Grasp the left front bezel at the outer edge and pull straight out.

Replacing the Front Bezel
To replace the front bezel parts, perform the following steps: Step 1. Slide the right front bezel onto the tab on the chassis until it snaps into place.
Removing and Replacing Components Removing and Replacing the Front Bezel Step 2. Install the screw securing the right front bezel to the chassis. Step 3. Slide the left front bezel onto the tab on the chassis until it snaps into place. Step 4. Install the screw securing the right front bezel to the chassis.
Removing and Replacing Components Removing and Replacing the Cover
Removing and Replacing the Cover
CAUTION Do not operate the server without the cover in place. Operation of the server without the cover in place will result in system failure. Operation of the server without the cover in place will make the server susceptible to EMI and overheating problems. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server.

Figure 3-2

CLOSED

Intrusion sensor

Removing the Cover
To remove the cover, perform the following steps: Step 1. Open the cover by moving the latch handle counter-clockwise. Step 2. Slide the cover toward the rear of the chassis and lift the cover to free the tabs from the slots on the sides of the chassis.

Replacing the Cover

To replace the cover, perform the following steps: Step 1. Align the tabs on the cover with the slots on the sides of the chassis.
Figure 3-3 Aligning the Cover
Removing and Replacing Components Removing and Replacing the Cover Step 2. Close the cover by moving the latch handle clockwise.
Figure 3-4 Closing the Cover
Removing and Replacing Components Removing and Replacing System Memory
Removing and Replacing System Memory
System memory DIMMs are located on the system board.
Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing system memory. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning could result in personal injury or damage to equipment.

Supported DIMM Sizes

Supported DIMM sizes are 256MB, 512MB, 1GB, and 2GB. Dissimilar DIMM sizes may be used across the entire system board but both DIMMs in each pair must match. The memory subsystem supports chip spare functionality. Chip spare enables an entire SDRAM chip on a DIMM to be bypassed (logically replaced) in the event that a multi-bit error is detected on that SDRAM. In order to use the chip spare functionality, only DIMMs built with x4 SDRAM parts can be used, and these DIMMs must be loaded in quads (2 DIMMs per memory cell, loaded in the same location in each memory cell).
Removing and Replacing Components Removing and Replacing System Memory Each DIMM within a quad must be identical to all the other DIMMs in the quad.

Figure 3-5

DIMM Slot Identification

2A 1A 2B 0A 3B 0B

Removing System Memory
To remove system memory, perform the following steps: Step 1. Identify the DIMM to be removed and push the appropriate extraction levers found on either side of the DIMM slot outward to the open position. The DIMM will eject from the slot. Step 2. Remove the DIMM from the socket.

Installing System Memory

To install DIMMs, perform the following steps: Step 1. Align the DIMM with the socket located on the system board. Step 2. Gently and evenly push on each side of the DIMM until it seats in the socket. Ensure the extraction levers are in the closed position.
Removing and Replacing Components Removing and Replacing System Memory Step 3. Replace the top cover.

Figure 3-6

Inserting a DIMM into Slot
Removing and Replacing Components Removing and Replacing a Processor
Removing and Replacing a Processor
This section provides information about removing and replacing processors. Processors are located on the system board. The system board can support either one or two processors. CPU 0 is located to the right of the system board, and CPU 1 (when installed) is located on the left of the system board next to the bridge assembly. In a single CPU configuration, the single processor must be installed in CPU 0 slot. Each processor has an associated power pod that is required by the processor.

Figure 3-7

POWER POD CPU 1 POWER POD CPU 0 CPU 0 Rear of Chassis CPU 1
Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing a processor. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning could result in personal injury or damage to equipment.
Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure, contact your local HP Authorized Service Provider.
Removing and Replacing Components Removing and Replacing a Processor Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Avoid contact with the processor heatsink if the server has been operating prior to the installation of the additional processor. The heatsink will be safe to touch after the cover has been removed for a few seconds.

Removing a Processor

To remove a processor, perform the following steps: Step 1. Turn off the system and disconnect all cables. Step 2. Remove the cover. See Removing and Replacing the Cover. Step 3. Remove the sheet metal air duct. Step 4. Disconnect the power pod cable from the power connector on the system board.
Figure 3-8 Disconnect the Power Cable
Removing and Replacing Components Removing and Replacing a Processor Step 5. Remove the two power pod mounting screws.
Figure 3-9 Remove the Processor Power Pod Mounting Screws
Step 6. Disconnect the power pod by sliding the power pod toward the rear of the system board.
Figure 3-10 Disconnecting the Processor Power Pod
Removing and Replacing Components Removing and Replacing a Processor Step 7. Lift the power pod up and out of the chassis. Place the power pod into an antistatic container.
Figure 3-11 Removing the Power Pod
Step 8. Release the four captive screws on the processor. Step 9. Unlock the processor-locking mechanism using the special processor tool (P/N 09901-04007) shipped with your replacement processor assembly.
Figure 3-12 Unlock the Processor Socket
Removing and Replacing Components Removing and Replacing a Processor Step 10. Lift the processor up and out of the chassis. Place the processor into an antistatic container.

Step 11. Reinstall the sheet metal air duct. Step 12. Replace the cover. Step 13. Verify that the newly installed processor works: Run the info cpu command at the EFI shell prompt, or Check the configuration using the EFI System Configuration menu.
Removing and Replacing Components Removing and Replacing the System Battery
Removing and Replacing the System Battery
Systems with an optional management processor card have two batteries. Systems with no management processor card have only one battery. The main system battery is located on the system board. The battery is 3.3 VDC, BR-type with 250 mAh.
Date, time, and customer settings being cleared are a common indication of the need to replace the system battery.
Removing the System Battery
Step 1. Turn off the system and disconnect all cables. Step 2. Remove the cover. See Removing and Replacing the Cover. Step 3. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove the battery from its holder.
Figure 3-21 Removing the System Battery
Only lift the battery high enough to clear the holder. Excessive stress on the battery holder retaining clip may damage the clip.
Replacing the System Battery
Step 1. Perform system battery removal described above. Step 2. Lift up on the battery holder retaining clip with a flat-head screwdriver and slide the battery into the holder. The positive (+) terminal of the battery faces up.
Step 3. Replace the cover. Step 4. Reconnect all power and external cables and turn on the system. Step 5. You may need to reset the system time and date using the EFI time and date commands. Once you have set the time, turn the system off, unplug the power cord, and wait for a minute before turning it back on. Execute the time and date commands again. If the time and date are now correct, you have installed the battery correctly.
Removing and Replacing Components Removing and Replacing Fan Units
Removing and Replacing Fan Units
There are three fan units in the hp Integrity rx1620 Server. Chassis fan units 2 and 3 are located at the right of the chassis spanning the full width of the system board. Chassis fan units 2 and 3 are interchangeable and are in the center and right positions respectively. Power supply fan unit 1 is smaller and only fits into the left-most position (behind the power supply).
The fan units of the hp Integrity rx1620 Server are NOT hot-swappable units. Remove power from the server prior to performing the remove or replace procedures.

Replacing the Display Panel
To replace the display panel, perform the following steps: Step 1. Place the display panel over the stand-offs on the chassis. Step 2. Install the four flat-head phillips screws. Step 3. Connect the signal cable from the system board to the connector on the display panel. Step 4. You will have to reconfigure the system boot settings at EFI. Step 5. Copy a valid UUID to the new status panel. To do this, during boot up press Y at this prompt:
EFI version 1.10 [14.57] Build flags: EFI version 1.10 [14.57] Build flags: EFI64 Running on Intel(R) Itanium Processor EFI 1.10 IA-64 FOUNDATION XPEAK 1.22 [Tue May 14 16:37:12 2002] - HP defined Do you want to copy the valid UUID to the new board? (y/[n]) Running on Intel(R) Itanium Processor Secondary UUID is un
A message similar to this appears:
EFI version 1.EFI version 1.10 [14.57] Build flags: EFI64 Running on Intel(R) Itanium Processor EFI 1.10 IA-64 FOUNDATION XPEAK 1.22 [Tue May 14 16:37:12 2002] - HP defined Do you want to copy the valid UUID to the new board? (y/[n]) 0x0002F2 0x0000000000000000 UUID was set to valid value [14.57] Build flags: EFI64 Running on Intel(R) Itanium Processor EFI 1.10 IA-64 FOUNDATION XPEAK 1.22 [Tue May 14 16:37:12 2002] - HP defined Do you want to copy the valid UUID to the new board? Secondary UUID is un Secondary UUID is un
This indicates that you have successfully assigned the system board UUID to the status panel.
If resetting the UUID does not work successfully, contact your HP support representative.
Step 6. Check the front panel LEDs for proper indications of the display panel. Power LED on and off. System LED showing state of system.
Removing and Replacing Components Removing and Replacing the Display Panel LAN LED showing activity on LAN. Diagnostic LEDs cycle while booting. Locator button/LED operates properly.
Step 7. Replace the cover.
Removing and Replacing Components Removing and Replacing the PCI I/O Riser Assembly
Removing and Replacing the PCI I/O Riser Assembly
The server may contain up to 2 PCI cards. PCI cards are located on the PCI I/O riser assembly.
Carefully read the following information concerning PCI slot configuration. Inserting a PCI card into a slot that is not configured to accept it may cause operation failure or the PCI card to operate at less than optimum speed. PCI slots are numbered 1 and 2. See the labels on the rear panel of the chassis for correct PCI slot number identification. The following describes configuration requirements for slots 1 through 2: Slot 1 is a single, full size PCI slot that runs at 133MHz 64 bit. Slot 2 is a single, half-size PCI slot that runs at 133Mhz 64 bit.

Figure 3-34 Power Supply Removal/Replacement
Step 4. Carefully lift the power supply cable free from all retaining clips. Step 5. At the rear of the chassis, remove the two screws holding the power receptacle to the chassis. Step 6. Lift the power supply forward and away from the chassis to remove. The power receptacle and cord are integral components of the power supply.
Replacing the Power Supply
To replace the power supply, perform the following steps: Step 1. Perform the power supply removal procedure described above. Step 2. Place the replacement power supply into the chassis slot at the front of the power distribution unit. Step 3. Slide the power supply toward the rear of the chassis, engaging the power supply connector with the connector on the power distribution unit. Step 4. Connect the power receptacle of the replacement power supply to the rear panel of the chassis.
Removing and Replacing Components Removing and Replacing the Power Supply Step 5. Carefully route the power supply cord from the rear of the chassis at the receptacle to the front of the chassis through the access slot near the power supply fan unit.
Figure 3-35 Power Supply Cable
Step 6. Replace the power supply fan unit into the chassis. Step 7. Replace the cover.
Removing and Replacing Components Removing and Replacing a Removable Media Drive
Removing and Replacing a Removable Media Drive
The removable media drive is located between the two sections of the front bezel.
Ensure that the system is powered-down and all power sources have been disconnected from the server prior to removing or replacing a removable media drive. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning could result in personal injury or damage to equipment.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider.
Removing a Removable Media Drive
To remove a removable media drive, perform the following steps: Step 1. Turn off the system and disconnect all cables. Step 2. Remove the cover. See Removing and Replacing the Cover.

Step 1. Turn off the system, disconnect all power and external cables, and remove the system cover(s). Step 2. If you are replacing a card, remove the MP card. Step 3. Align the MP card over the two mounting posts on the system board and align the three connectors of the MP card with the cutouts on the rear panel. Step 4. Carefully push the 10/100 Management LAN, 15-pin VGA, and 25-pin serial connectors through their openings on the rear panel.
Special care should be used when mating the connectors of the MP card with the sheet metal of the rear panel. It is possible to damage the EMI gasket of the RJ-45 LAN connector of the card.
Step 5. Connect the MP card: a. Connect the MP card cable to its connector on the system board.
Removing and Replacing Components Removing and Replacing the Optional Management Processor Card b. Screw in the two mounting screws that connect the MP card to the internal chassis post.
Figure 3-38 Connecting the Management Processor Card
Step 6. Screw in the two external mounting posts that are located on both sides of the 25-pin serial connector.
Figure 3-39 Installing the External Mounting Posts
Step 7. Replace the system cover(s) and reconnect the power and external cables. Information required to access, configure and utilize the management processor is provided in Chapter 4, Utilities, of the hp Integrity rx1620 Operations Guide.
Removing and Replacing Components Removing and Replacing the Optional Management Processor Card Battery
Removing and Replacing the Optional Management Processor Card Battery
Systems with an optional management processor card have two batteries. Systems with no management processor card have only one battery. The main system battery is located on the system board. The management processor battery is located on the management processor card. The battery is 3.3 vdc, BR-type with 250 mAh.
Removing the Optional Management Processor Card Battery
Step 1. Perform all of the steps described in the procedure for removing the optional management processor card. Step 2. The battery for the management processor is located on the bottom of the card.
Figure 3-40 Location of Management Processor Battery
Step 3. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove the battery from its holder.
Replacing the Optional Management Processor Card Battery
Step 1. Lift up on the battery holder retaining clip with a flat-head screwdriver and slide the battery into the holder. The positive (+) terminal of the battery faces up.
Step 2. Perform all of the steps described in the procedure for Replacing the optional management processor card.
Removing and Replacing Components Replacing the Base Unit

Replacing the Base Unit

Use this checklist to verify all parts from the original system have been moved to the base unit.

List of Tables

1-1 1-2 1-3 1-4 1-5 1-6 1-7 2-1 2-2 2-3 2-4 2-5 2-6 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 4-12 4-13 4-14 4-15 4-16 4-17 4-18 4-19 4-20 4-21 4-22 4-23 4-24 4-25 4-26 5-1 5-2 A-1 Publishing History Details...13 HP-UX 11i Releases....15 Control Panel LEDs and Switches....17 Hard Disk Drive LED Definitions....18 DVD Drive LED Definitions....19 Rear Panel Connectors and Switches....19 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs...20 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs...21 Optional Management Processor Card LAN C 10/100 Connector LEDs..21 USB Pinouts.....23 Serial Port Pinouts....24 SCSI Port Pinouts.....24 1Gb LAN A Connector LEDs....26 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs...26 Optional Management Processor Card LAN C 10/100 Connector LEDs..27 EFI Commands....30 Communications Parameters....34 hp Integrity rx1620 Server Sockets...53 hp Integrity rx1620 Server Drives....53 Console Output Devices....57 Console Input Devices....59 Management Processor Commands and Descriptions...62 Alert Levels....69 Problem Symptoms Repair Actions....77 System LED States....79 Power and System LED States...84 Diagnostic LEDs Fault and Warning Categories...85 Unknown Warning....85 Memory Warnings....85 System Board Warnings....85 Fan Warnings....86 Processor Warnings....86 Temperature Warnings....86 Video Warnings.....86 Power Supply Warnings....86 Unknown Faults....87 Memory Faults....87 Firmware Errors....87 System Board Faults.....87 Fan Faults....87 Processor Faults.....88 BMC Faults....88 Temperature Faults....88 Power Supply Errors....88 1Gb LAN A Connector LEDs....90 1Gb LAN B Connector LEDs....91 Optional Management Processor Card LAN C LEDs..91 System Board LEDs....92 Cleaning.....97 Hardware Specifications....99 Server Component Dimensions....99 EFI Error and Warning Messages...101
A-2 A-3 A-4 A-5 A-6 B-1 B-2 B-3 B-4
Missing Components....106 Chassis Control Commands....107 Sensor Numbers....107 IPMI Origins.....107 Events Without Sensors....108 Memory Array Capacities....115 Data Pathing - Part 1....118 Data Pathing - Part 2....119 Data Pathing - Part 3....120

List of Examples

3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 help Command....33 help bch Command....33 help configuration Command...33 help cpuconfig Command....34 boottest Command....35 boottest early_cpu off Command...35 cpuconfig Command.....36 cpuconfig 2 Command....36 info all Command....38 info cpu Command....41 info mem Command....41 info io Command.....42 info boot Command.....43 lanaddress Command....43 monarch Command.....44 pdt Command....45 pdt clear Command.....45 sysmode Command.....46 HP-UX....64

The hp Integrity rx1620 Server can have up to two low-voltage differential (LVD), 3.5 inch form factor hard disk drives installed. These hard disk drives have LEDs that provide status and activity information.
Hard Disk Drive Indicators
The hard disk drives have two LEDs per drive, as described below. Activity LEDThe Drive Activity LED is green and indicates disk drive activity. This LED is directly controlled by the disk drive and turns on when a drive is accessed. Status LEDThe Drive Status LED is not used on the hp Integrity rx1620.
Figure 1-3 Hard Disk Drive LED Indicators
Table 1-2 Hard Disk Drive LED Definitions
LED Status LED Activity LED Activity None Flashing green Description Not Used Drive access under hard drive control
Optional Removable Media Drive
The hp Integrity rx1620 Server is delivered without a removable media drive. Either a DVD or CD-RW/DVD drive may be added. Each of these optional devices has one activity LED. Figure 1-4 DVD
Controls, Ports and Indicators
Table 1-3 DVD Drive LED Definitions
LED Activity LED Activity Flashing green Description Drive activity

Rear Panel

The hp Integrity rx1620 Server rear panel includes communication ports, I/O ports, AC power connector, and the locator LED/button. Figure 1-5 Rear View
Table 1-4 Rear Panel Connectors and Switches
Connector/Switch AC Power LVD/SE SCSI 10/100/1000 LAN A 10/100/1000 LAN B Serial USB ToC Function Primary power connection for the server 68-pin, low-voltage differential, single-ended U320 SCSI. This connector provides external SCSI connection on SCSI Channel B. 10/100/1000 base-T ethernet LAN A 1Gb connector 10/100/1000 base-T ethernet LAN B 1Gb connector 9-pin male serial connector this is the console connector if the optional management processor card is not installed. Two Universal Serial Bus (USB 2.0) connectors Transfer of Control button. Halts all system processing and I/O activity and restarts the computer system.
Locator Button and LED The locator button and LED are used to help locate a server within a rack of servers. When the button is engaged, the blue LED illuminates and an additional blue LED on the front panel of the server illuminates. This function may be remotely activated. Video (optional) Serial (optional) 15-pin female video connector for the optional management processor card 25-pin female serial data bus connector for the optional management processor card

Table 3-1 EFI Commands (continued)
EFI Shell Command COnfiguration autoboot info boot EFI boot manager autoboot cpuconfig boottest date time INformation info all info boot info cpu info chiprev MP command <df> info fw info io lanaddress info mem info cpu SERvice errdump clear mm pdt errdump mca errdump cmc errdump init CLEARPIM MemRead page deallocation table (pdt) processor internal memory (PIM) [<proc>] [HPMC|LPMC|TOC|ASIC]] <addr> [<len>] [<type>] Clear (zero) the contents of PIM Read memory locations scope of page deallocation Display or clear the page deallocation table Display PIM information ALL BootINfo CAche ChipRevisions FRU FwrVersion IO LanAddress Memory PRocessor Display all system information Display boot-releated information Display cache information Display revision number of major VLSI Display FRU information Display firmware version for PDC, ICM, and complex Display firmware version for PDC, ICM, and complex Display core LAN station address Display memory information Display processor information AUto BootID Boot info BootTimer CPUconfig FastBoot Time Time [0-200] [<proc>][ON|OFF]] [ON|OFF] or [test] [RUN|SKIP] [cn:yr:mo:dy:hr:mn[:ss]] [cn:yr:mo:dy:hr:mn[:ss]] [BOot|SEarch|STart] [ON|OFF] [<processor #>[<bootid #>]] Display or set the auto start flag Display or set processor boot identifier Display boot-related information Seconds allowed for boot attempt Config/deconfig processor Display or set boot tests execution Read or set the date Read or set the real time clock BCH Command BCH Command Parameters (PA-RISC) Equivalent (PA-RISC) Definition

EFI/POSSE Commands

This section describes the EFI/POSSE commands developed for the server. NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support.
Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI.

Syntax

help [-b] <category> help [-b] <cmd> help [-b] bch <bchmenu> <bchcmd>

Parameters

-b category cmd bch bchmenu bchcmd Enable page breaking Category of commands to view help on commands Shell command name on which to provide verbose information Display the list of BCH commands and their corresponding EFI BCH menu name taken from the top level of the BCH menu BCH command on which to display information

Operation

If help is invoked with no parameters, it displays a list of shell command categories. To list all of the commands within a category, the user should type help <category> (see examples). If invoked with the -b switch, any output longer than one page pauses after each page is displayed. If a shell command name is used as a parameter, verbose help is displayed for that command. If help is invoked with the bch option, it displays a list of BCH commands and their corresponding EFI/POSSE commands. It instructs the user to repeat the command line followed by a menu name for more information on that menu. If help is invoked followed by bch and a menu name, it displays a list of commands that appear under that BCH menu. The user may then invoke help followed by bch, the menu name, and a BCH command name to display information on that command. This would point the user to the command that has taken the place of that BCH functionality, or will inform the user that the functionality no longer exists. As a shortcut, the user may enter help followed by bch and a BCH command name to go straight to that command.

Parameter RECEIVE_FIFO_DEPTH TIMEOUT PARITY DATA_BITS STOP_BITS CONTROL_MASK Value No parity 0

boottest

Interacts with the speedy boot variable allowing it to be set appropriately.
boottest boottest boottest boottest boottest on off [test] [test] [on|off] Displays status of all speedy boot bits Run all tests (for a normal boot time) Skip all tests (for a faster boot time) Displays status of specific Speedy Boot bit Sets or clears a specific Speedy Boot bit
[test] Each test can be set or cleared: booting_valid Enable/disable system firmware response to BOOTING bit. If OS Speedy Boot aware set to on. early_cpu Enable/disable early CPU selftests. late_cpu Enable/disable late CPU selftests. platform Enable/disable system board hardware tests. chipset Enable/disable CEC tests. io_hw Enable/disable EFI driver Core I/O tests. mem_init Enable/disable memory initialization. mem_test Enable/disable full destructive memory tests.
Example 3-5 boottest Command
Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test
Example 3-6 boottest early_cpu off Command
Shell> boottest early_cpu off BOOTTEST Settings Default Variable Selftest Setting ------------------------------------booting_valid On (OS speedy boot aware) early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test

cpuconfig

Displays the config/deconfig state of processors in the system and allows the user to configure or reconfigure processors.
cpuconfig <cpu> <on|off>
<cpu> <on|off> specify a processor state to set the processor to

EFI/POSSE Commands 35

Issuing cpuconfig with no parameters displays the config/deconfig status of all processors. A user can reconfigure CPUs by specifying a CPU number and a state (on or off). If a valid state is entered and is different from the current state of a CPU, its status changes on the next boot. The last remaining configured CPU in a system cannot be deconfigured. Example 3-7 cpuconfig Command
Shell> cpuconfig PROCESSOR INFORMATION # of CPU Logical Slot CPUs Speed ----------------1 GHz 1 GHz
L3 L4 Cache Cache Size Size -------1.5 MB None 1.5 MB None
Family/ Model (hex.) -----1F/01 1F/01

Rev ---B1 B1

Processor State ---------Active Active
Example 3-8 cpuconfig 2 Command
Shell> cpuconfig 2 off CPU will be deconfigured on next boot. Shell> cpuconfig PROCESSOR INFORMATION # of CPU Logical Slot CPUs Speed ----------------1 GHz 1 GHz

Interrupting the timeout during the countdown stops the Boot Manager from loading any boot options automatically. If there is no countdown, boot options must be selected manually. To set the auto boot timeout value, in seconds, select Set Timeout Value and enter the desired value. To disable the timeout function, select Delete/Disable Timeout.
NOTE: When this option is selected, the system does not automatically boot. The system stops at the EFI boot menu and waits for user input.
Select Active Console Output Devices
Use this option to define the devices that display output from the system console. This list normally includes the VGA monitor and a serial port for directing output to a terminal emulation package. NOTE: If you install a modem in your system, make sure you disable the modem serial port in both the Active Console Input and Active Console Output device lists. NOTE: Some operating systems support multiple consoles, such as a simultaneous serial and VGA output. See your OS documentation to determine how many consoles are supported with your system. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the MP on Windows systems). For example:
Select the Console Output Device(s) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0)
* indicates a currently selected device. This menu is identical to Console Error Devices. The hp Integrity rx1620 Server does not support different configurations for Output and Error console. For correct operation: When changes are made to either Output or Error console menus, the identical change must be made in both menus. When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.
Table 3-5 Console Output Devices
To select: Serial A/Serial 1 MP Serial Console MP VGA Port Choose: Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(2|0)
Each option is identified with an EFI device path. Not all options will be available, depending on the configuration of the system and the options purchased. Device paths may differ slightly on different product models. On both serial device examples, UART 9600 indicates the current baud rate of the serial device (can be changed with the EFI shell baud command), VenMsg Vt100+ is the current emulation type (several different terminal emulation protocols are supported, see list above). Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial console, but multiple serial consoles can be selected at a time.

Select Active Console Input Devices
Use this option to define the devices that are used to provide input to the system console. This option displays the console devices on your system. This normally includes a standard keyboard and mouse, and a serial port for receiving output from a terminal emulation package on a laptop. Several different terminal emulation protocols are supported. When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.
NOTE: If you install a modem in your system, make sure you disable the modem serial port in both the Active Console Input and Active Console Output device lists. NOTE: Some Operating Systems support multiple input devices, such as a simultaneous serial and keyboard input. See your OS documentation to determine how many consoles are supported with your system. For example:
Select the Console Input Device(s) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8)
* indicates a currently selected device. Each option is identified with an EFI Device path. Not all options will be available, depending on the configuration of the system and the options purchased. Device paths may differ slightly on different product models. On both serial device examples, UART 9600 indicates the current baud rate of the serial device, VenMsg Vt100+ is the current emulation type. Several different terminal emulation protocols are supported (see list above). Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial console, but multiple serial consoles can be selected at a time.
Table 3-6 Console Input Devices
To select: Serial A/Serial 1 MP Serial Console Choose: Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)
Select Active Standard Error Devices
Use this option to define the devices that display error messages from the system console. This menu is identical to Console Output Devices. The hp Integrity rx1620 Server does not support different configurations for Output and Error console. For correct operation: When changes are made to either Output or Error console menus, the identical change must be made in both menus. When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.

Use Ctrl-B to exit MP command interface and return to the main MP menu: Enter a command at the help prompt: OVerview LIst : Launch the help overview : Show the list of MP commands
<COMMAND> : Enter the command name for help on individual command TOPics HElp Q : Show all MP Help topics and commands : Display this screen : Quit help
Enter one of the commands described above: OV, LI, <command>, TOP, HE, Q
Management Processor Commands
MP commands are listed in the following table and described in the following paragraphs. Table 3-7 Management Processor Commands and Descriptions
Command BP CA CG CL CM Ctrl+B CO CSP DATE DC DF DI FW (XU) HE ID IT LC LOC LS MA MR MS PC PG PR Description Reset BMC passwords Configure asynch/serial ports Certificate generator View console log Select command mode Return to MP main menu Select console mode Connect to service processor Date display Default configuration Display FRU information Disconnect remote or LAN console Upgrade MP firmware Display help for menu or command System information Inactivity timeout settings LAN configuration Locator LED display and configuration LAN Status Return to Main Menu Modem reset Modem status Remote power control Paging parameter setup Power restore
Table 3-7 Management Processor Commands and Descriptions (continued)
Command PS RB RS SA SE SL SO SS SYSREV TC TE UC VFP WHO X XD Description Power management module status Reset BMC Reset system through RST signal Set access Enter OS session (UNIX only) Show event logs Security options System processor status Current system firmware revisions Reset via transfer of control (TOC) Tell- send a message to other users User configuration Virtual front panel Display connected management processor users Exit management processor and disconnect Diagnostics and/or reset of management processor

Reset BMC Passwords

BP: Reset BMC Passwords This command resets BMC passwords (both USER and ADMIN passwords).
Configure Serial Port Parameters
CA: Configure local and remote serial port parameters Set up the local serial port parameters as follows: TERMINAL TYPE: Vt100 vs HPterm BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200 bit/sec. FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff. TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not compatible with the supported modem (MT5634ZBA). Do not mix HP and vt100 terminal types at the same time.

The pattern of illuminated LEDs may be used to identify the category of the fault or warning. For example, if diagnostic LED one is red, there is a problem with memory. However, if diagnostic LEDs one and two are both red, there is a problem with the system processor. If the diagnostic LEDs indicate an error, check the EFI shell command line interface (CLI) cli>sl e to display the system event log (SEL) for a more detailed explanations of the failure. The faults and warnings fall into several general categories.
Table 4-4 Diagnostic LEDs Fault and Warning Categories

LED 1 Red Any1 Any

LED 2 Any1 Red Any
LED 3 Any1 Any1 Red Any1 Any1
LED 4 Any1 Any1 Any Red Any1 Any Red Red Red
Category Memory Firmware System Board Fan Processor BMC Temperature Power Supply Unknown
Any1 Red Red Red Any1 Red

Any1 Red Any

Red Any1 Any1 Red

Any1 Red Red

This LED can display any color other than red (for example, green or off).

Warnings

The following tables provide additional information about each specific warning associated with the various possible LED lighting sequences when the system LED is yellow. Table 4-5 Unknown Warning
System LED Flashing Yellow LED 1 Red LED 2 Red LED 3 Red LED 4 Red Problem Unknown warning. Solution View the SEL cli>sl efor additional information. For further assistance, contact your HP Support Engineer.
Table 4-6 Memory Warnings
System LED Flashing Yellow LED 1 Red LED 2 Green LED 3 Off LED 4 Off Problem Mismatched memory pairs. Solution View the SEL for additional information. Review the information on installing memory in Installing and Configuring in the hp Integrity rx1620 Maintenance Guide. View the SEL for additional information.
Flashing Yellow Flashing Yellow
Memory thermal load order.
Bad serial View the SEL for additional presence detect information. For further assistance, (SPD) contact your HP Support Engineer. information (can't detect type).
Table 4-7 System Board Warnings
System LED Flashing Yellow LED 1 Green LED 2 Green LED 3 Red LED 4 Off Problem Battery voltage low Solution Replace the system board battery.

Table 4-8 Fan Warnings

System LED Flashing Yellow LED 1 Green LED 2 Off LED 3 Off LED 4 Red Problem Cooling Unit 1 (PSU) is not functioning properly Cooling Unit 2 (memory) is not functioning properly Cooling Unit 3 (CPU) is not functioning properly Solution Replace the fan that is not functioning.1

Execute the LaunchMenu command to reboot from the CD and launch e-DiagTools.

fs0:\BOOT> launchmenu

If you are not familiar with e-DiagTools, review the documentation. From the main menu: a. b. Select View Release Notes and Documentation Menu to view a list of available documentation. Select View e-DiagTools Info to open the overview document.
If you are already familiar with e-DiagTools, select Run e-DiagTools for IPF from the main menu.
Producing a Support Ticket
To produce a complete record of your systems configuration and test results, you must create a support ticket. This is a simple text file that contains essential information and is designed to assist your local or HP support agent. To produce a support ticket, from the Welcome to e-DiagTools Menu: 1. 2. Start e-DiagTools and select Run e-DiagTools for IPF from the main menu. Select 2Run e-DiagTools Basic System Test (BST) to run the basic diagnostics on your system, if you have not already done so. e-DiagTools scans your system. The configuration description displays on the screen when the configuration detection phase is complete. 3. Select 2Continue test to run the rest of the basic diagnostics test. The results will display on the screen. For example:
********************************************** e-DiagTools for IPF rev. A.01.39 (c) Hewlett-Packard Company, 2002
Test Results Tests passed. No errors found. If you still experience problems with your system, try the following: 1. Power off and restart your system. 2. Update the system's firmware. 3. Back up your data and contact your HP Support Agent for more advice.
1-Help 2-Advanced 3-Exit 4-Support Ticket 94 Troubleshooting
After the test is complete, press 4. The support ticket will display on the screen. For example:
-----------------------------------------HEWLETT-PACKARD e-DiagTools Support Ticket -----------------------------------------~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Your system: HP - rx1620 Diagnostic: System Test Passed Date/Time: 05/01/2003 14:37:41
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The support ticket is a screen that displays a complete record of the test results and the system's configuration. It is the most effective way of communicating this essential information to your support provider. The current support ticket is the one produced by the last execution of e-DiagTools. When running e-DiagTools, you can create a support ticket on demand in the configuration description screen. When you run the basic system tests or advanced system tests, a support ticket is created automatically. Browse the support ticket screen for information that can help you troubleshoot your system. Have the support ticket on the screen when you contact customer support. (Use the arrow keys to scroll if necessary.) The support representative may ask you to read the information over the phone.

Using Offline Diagnostic Tools
There are three offline Diagnostic tools you can use to troubleshoot your hp Integrity rx1620 Server: E-DiagTools-available on the IPF Offline Diagnostics and Utilities CD and the HP Service partition. NOTE: For machines using HP-UX the HP service partition is not available and the IPF Offline Diagnostics and Utilities CD must be used. Offline Diagnostic environment (ODE)available on theIPF Offline Diagnostics and Utilities CD. Management Processor (MP) card event logs-available by logging on to the management processor interface.

E-DiagTools

E-DiagTools is used to evaluate the hardware problems of your HP Server. To access E-DiagTools, perform the following: 1. 2. 3. 4. Power on your HP Server and insert the IPF Offline Diagnostics and Utilities CD into the DVD-ROM tray. Do not permit the server to boot into an Operating System and at the EFI Boot Manager, select EFI Shell. Determine the file system that represents the CD and enter the appropriate command to access the CD. After accessing the CD diagnostic menu, launch e-DiagTools for IPF and run the Basic and Advanced tests according to the menus.
Offline Diagnostic Environment (ODE)
ODE is used to evaluate specific hardware components via a Command Line Interface. To access ODE, perform the following: 1. 2. 3. 4. Power on your HP Server and insert the IPF Offline Diagnostics and Utilities CD into the DVD-ROM tray. Do not permit the server to boot into an Operating System and at the EFI Boot Manager, select EFI Shell. Determine the file system that represents the CD and enter the appropriate command to access the CD. After accessing the CD diagnostic menu, launch ODE.
Recommended Cleaning Procedures
Suggested cleaning procedures for the hp Integrity rx1620 Server are provided in the following table. Be sure to turn off power to the server when cleaning it. Table 4-26 Cleaning
Component Keyboard Monitor screen Mouse Cooling fans and grilles Time Frame Regularly Regularly Regularly 6 Months Procedure Dust with damp, lint-free cloth. Use HP Video Screen Cleaning Solution found in 92193M Master Clean Kit. Refer to the mouse's manual for mouse maintenance procedures. Check functions of cooling fans and clean the intake openings on the chassis of dust, lint, and other obstructions to airflow.

Table A-1 EFI Error and Warning Messages (continued)
Error Number Error/Warning Message Error reading BMC first boot token Primary FIT failed Secondary FIT failed Solution Communication with the BMC failed. Replace the base unit. Reflash firmware Reflash firmware
Processor Abstraction Layer (PAL)_A warning. One Reflash firmware copy of PAL is bad PAL_B warning. Not compatible with at least one CPU Update firmware
Memory errors detected and page de-allocation table Reseat DIMMs, if error persists replace bad (PDT) is disabled DIMMs Memory required reinterleave to get a good page 0 One or more ranks have chipspare disabled One or more memory ranks are mismatched and deallocated Memory deallocated because of a loading error Information only, no action required. Information only, no action required. Check memory installation. Match DIMM part numbers within each quad. Check memory installation. DIMMs must be installed with smallest capacity in the first quad, an equal or larger capacity in the second quad, and an equal or largest capacity in the third quad.
Memory is not loaded in recommended loading order Check memory installation. DIMMs must be installed with smallest capacity in the first quad, an equal or larger capacity in the second quad, and an equal or largest capacity in the third quad. The page deallocation table (PDT) is full At least one (1) CPU has bad fixed core ratio Clear with pdt clearcommand in EFI shell Check processor installation. (Verify installation and that identical processors have been installed.) Processor failure. Verify installation, then replace processor. Contact the HP Support center for assistance. Check processor installation and match CPU part numbers. CPUs must be identical. Check processor installation and match CPU part numbers. CPUs must be identical. Check processor installation and match CPU part numbers. CPUs must be identical. Check processor installation and match CPU part numbers. CPUs must be identical. Check processor installation and match CPU part numbers. CPUs must be identical. Information only. If the message is repeated, contact the HP Support center for assistance. Reload processors in correct order. Information only, no action required

Unified L2 cache: 256 KB, 8-way set associative 128 byte line size Unified L3 cache: 3MB, 12-way set associative (1 GHz) 1.5 MB, 6-way set associative (900 MHz) 128 byte line size

Processor Bus

The processor bus (Front Side Bus, FSB) in this product runs at 200 MHz. Data on the FSB are transferred at a double data rate, which allows a peak FSB bandwidth of 6.4 GB/sec.
I/O and Memory Controller
The hp Integrity rx1620 Server supports the following features of the I/O and memory controller chip: 3.3 GB/s peak IO bandwidth. provides 7 communication paths. Peak memory bandwidth of 8.5 GB/s. 2 memory cells, 144 data bits each.

Memory Architecture

The memory subsystem includes the memory controller and the DDR SDRAM memory DIMMs, along with the memory bus traces and required termination. The memory subsystem provides two memory cells, 144 bits wide each (128 bits of data, 16 bits of ECC). Each cell can accommodate up to 6 DIMM slots; however, in Nemesis, power limitations restrict the total loaded DIMM count to 6. Two of the DIMMs connect to cell 0, and the other 4 DIMM slots connect to cell 1. For early Nemesis prototypes, 8 DIMM connectors will be loaded onto system boards to facilitate power characterization; if actual power consumption is low enough, a change request could be entertained to increase the DIMM count to 8.The memory bus clock speed is 125MHz, and the data transfer rate is 250Mtransfers/second as data is transmitted on both edges of the clock. The peak data bandwidth for this memory subsystem design is 8 GB/s. DIMMs must be loaded in pairs. Memory is protected by data error correcting codes (ECC). The hardware implementation supports the chip-spare for specific four-DIMM configurations.The minimum amount of memory that can be installed is 512MB (2-256MB DIMMs). The maximum amount of memory that can be installed is dependent on the largest DIMM size (density) qualified for use. 16GB is the maximum memory (based on 2GB DIMMs).The DIMMs used must be low-profile (1.2") DIMMs, to fit into the 1U chassis. The DIMMs are standard DDR2100 registered DIMMs. Only DIMMs qualified by HP for the hp Integrity rx1620 Server platform will be supported.

Architecture

The memory interface supports two DDR cells, each of which is 144 data bits wide. The memory subsystem physical design uses a comb-filter termination scheme for both the data and address/control buses. This part of the topology is similar to other DDR designs in the computer industry. Clocks are distributed directly from the memory interface; each clock pair drives 2 DIMMs. Memory data is protected by Error Correcting Code (ECC). 8 ECC bits per DIMM protect 64 bits of data. The use of ECC allows correction of single-bit errors, and detection of multi-bit errors. DIMMs without ECC will not be qualified or supported.The memory subsystem features: address parity, address buffering, clock buffering, and industry standard SPD (Serial Presence Detect), IEEE 1149.1 Boundary Scan, and power bypassing near the memory components. The memory features x4 chip-spare and x8 detect. The memory subsystem does not support hot spare, mirroring, or hot-plug. The memory subsystem uses 1x direct attach mode, and does not use multiplexers.The Memory Block Diagram indicates the recommended load order for DIMM pairs; DIMM0A/B should be loaded first, followed by DIMM1A/B, and so on.

forward progress log example, 103
benzene, 97 BMC CLI commands accessing, 103 Boot EFI boot manager, 29

Gigabit LAN, 90, 91

handle controller, determining, 50 hard disk drive modules, 78 Hardware Specifications, 99 Hot Swap Disk Drive, 18 Hot-swap disk drive module, 78
Caution light pipes, 79 commands devtree controller handle, determining, 50 EFI-capable devices and controller handles, displaying, 49 drvcfg EFI configurable components, displaying, 50 EFI driver handle, determining, 51 EFI SCSI Setup Utility, starting, 51 info adapter slot number, determining, 48 adapters path, determining, 49 configurable components, EFI capable, displaying, 50 control panel LEDs description, 17 control panel switches function, 17 controller handle, determining, 50
Indicators, LED, 78 infocommand adapter path, determining, 49 adapter slot number, determining, 48
LAN, 90 LAN LEDs, 90 LEDs, 78 lighter fluid, 97 Locator button and LED description, 18 log entries SEL and FPL, 103
Management processor accessing, 60 commands, 61 management processor LEDs, 21, 27
devtreecommand controller handle, determining, 50 EFI-capable devices and controller handles, displaying, 49 dimensions and weights, 99 drvcfgcommand EFI configurable components, displaying, 50 EFI driver handle, determining, 51 EFI SCSI Setup Utility, starting, 51
path, determining for adapter withinfo command, 49 processor system information, 111
EFI capable devices and controller handles, displaying, 49 configurable components, displaying, 50 driver handle, determining, 51 EFI error and warning messages, 101 EFI SCSI Setup Utility
rear panel connectors and switches, 19
SCSI setup utility, 47 specifying parameters, 46 SCSI adapter
path determining withinfocommand, 49 SCSI Port, 24 sensor numbers, 107 slot number of adapter, determining withinfocommand, 48 system event log data fields, 105 example, 104 hex view mode, 106 keyword view mode, 106 text view mode, 106 view mode, 106 system information 10/100 Bt LAN, 118 1Gb LAN, 118 enhanced server manageability, 112 external core I/O, 111 I/O and memory controller, 114 I/O bus interface, 116 I/O expansion, 111 internal core I/O, 111 internal disk storage options, 112 internal removeable media options, 112 memory, 111 memory architecture, 114 memory block diagram, 115 power supply, 111 processor, 111 processors, 113 system block diagram, 113 system board, 112 system board components, 113 system board manageability, 111 USB connectors, 118