HP Jetdirect 200M Print Server Manual
HP Jetdirect 200M Print Server - Annexe 1, size: 1.9 MB
EN, Fast EN, EtherTalk, EN 10Base-T, EN 100Base-TX, Plug-in module, TCP/IP, IPX/SPX, AppleTalk
The HP JetDirect 200m print server/Internet connector is designed for network printers with an LIO connectivity slot. It enables network sharing of HP color printers and readily converts your printer into an Internet appliance at an affordable price. The HP JetDirect 200m print server/Internet connector is ideal for small workgroups who are looking to maximize their technology investment, extend the capabilities of their office printers and harness the power of the Internet. [ Report abuse or wrong photo | Share your HP Jetdirect 200M Print Server photo ]
User reviews and opinions
|TommyClock||1:35am on Wednesday, September 22nd, 2010|
|Great replacement product I was looking for a replacement Jet Direct solution for a couple of older printers where the cards that came with them had d... Expensive, but necessary Our old JetDirect card for an HP wide-format printer had died. This was an easy drop-in replacement. Unscrew old card.|
|MichaŽlVD||10:59pm on Wednesday, September 1st, 2010|
|Value for Money, this printer has been sitting on my desk for some time now and still the printing quality of -primarily- photos, is very.|
|potor||4:13pm on Sunday, August 1st, 2010|
|I installed this in a HP DesignJet 500 Plotter which was before shared via windows printer sharing and would always freeze or not properly plot drawin...|
|Wim||10:04pm on Monday, July 12th, 2010|
|Died after a few weeks of very light use (maybe 20 sheets printed) with broken paper feed. Replacement was a constant pain. Died after a few weeks of very light use (maybe 20 sheets printed) with broken paper feed. Replacement was a constant pain.|
|chinahanjipump||12:57am on Tuesday, June 15th, 2010|
|Value for Money, this printer has been sitting on my desk for some time now and still the printing quality of -primarily- photos, is very.|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Running the installer
The next (and last) stage of installing a network printer is using the network printing software to install the printer on your computer.
If you're setting up peer-to-peer printing, you need to run the software and install the network printer on each computer that will print to the target printer. If you're setting up client/server printing, you need to run the software and install the network printer on the network server and set it up for printer sharing. Then each client computer must install the printer driver and connect to the shared printer on the network server. An easy way to do this is to use the Microsoft Windows Point and Print function. (See your operating system documentation for details on Point and Print.)
The installer program performs several major functions:
detects available printers on the network helps set up an address for the printer you choose installs the printer driver optionally sets up printer sharing (only available if running on a Windows NT/2000 network server)
Operation Note: The next few paragraphs describe the operation of the installer software that resides on the HP Jetdirect CD. If you are using the network printer installer that resides on the printer's CD, the operation may be slightly different from what we describe here. In particular, some printer CDs do not offer you the option of "Autoconfigure network settings for me". In such a case, the installation will proceed as though you chose the "Let me configure my own network settings" option described below. (If you are trying to decide whether to use the Jetdirect CD or the printer CD, the discussion of Which CD do I use? may be helpful.)
To run the installer program, insert the CD into your computer's CD-ROM drive. On most systems the CD browser application will start automatically. If it doesn't start automatically on your system, double-click on SETUP.EXE in the root directory of the CD to start it. Once the browser has initialized, it will give you a choice of actions -- choose Install by clicking on the top button. When the installer starts, it lets you choose how it operates:
Auto-configure network settings for me. This is the easy option -- the installer automatically assigns network settings, such as IP addresses. This is probably the right option to choose, unless you are a network administrator and need to assign specific network settings. Let me configure my own network settings. This is the option for advanced users. It gives you control over the IP or NetWare parameters and other network settings that are assigned to the network printer. If you are a network administrator, this may be the right choice for you.
Connecting Your Macintosh to an HP Printer on an Ethernet Network
If you simply want to print to a network printer, the easiest way is to use AppleTalk. The software you need is contained in your HP printer driver, and the setup is quite straightforward. Refer to: The basics: setting up to print to a network printer. If you want to go beyond simple printing, you will need additional software. To manage your printer hardware -- tasks such as aligning the pens, setting the resolution, or printing test pages -you will use either the HP DeskJet Utility (for non-PostScript printers) or the HP LaserJet Utility (for PostScript printers). The DeskJet Utility is available as part of the HP printer driver; the LaserJet Utility is available from this HP JetDirect CD-ROM (as well as other sources). For instructions, refer to: Managing printer hardware. For tasks that involve the network aspects of your printer -- setting the printer name or printer zone, or setting up your printer for TCP/IP networking -- you will use the HP LaserJet Utility (regardless of which type of HP printer you have). Refer to: Managing network printing for instructions. If you don't need your printer to be on a network, but do want to connect directly to it, you can set up a direct printer connection using an Ethernet crossover cable and the network port on your system. This might be useful, for instance, if your printer's direct connect ports do not match the input/output ports on your Macintosh, as is the case with parallel printer ports. The section on Setting up direct Ethernet printing explains how to make the connection.
The basics: setting up to print to a network printer
If all you want to do is print to a network printer, the setup is pretty straightforward. The first two steps are usually taken care of by your network administrator. If you have a network administrator (and he/she is not you), you can probably skip to step 3. 1. Set up the printer hardware. Remove any shipping materials; install the paper tray(s) and ink or toner cartridges (as appropriate); add paper; plug in the power cord; print a test page. Don't connect the printer to your computer. (For detailed instructions, check your printer manual or setup poster.) 2. Connect the print server hardware. There are a few different cases to consider: If you use an external print server, the print server is an external device that connects via a printer cable to the printer. Connect the printer cable -- USB or parallel, as appropriate -- between the printer and print server; connect the network cable to the print server; plug in the power cord; and print a configuration page to test the print server connection. (For detailed instructions, check your print server manual or setup poster.) The connections should look generally like the following illustration.
Crossover connection for fast direct printing Back to top
Configure and Manage
This section describes the tools you can use to configure and manage your print server, as well as the settings you can apply for various protocols. Use this page to link to topics of interest. Default configuration -- describes the print server's configuration as it comes from the factory, and tells how to reset it to that configuration. Software solutions matrix -- describes a variety of software tools that you can use to install, configure, and manage a network printer. (These are the same tools described in the Install section.) These tools cover a variety of functions in a variety of operating environments. In general, they allow you to set parameters for the various protocols listed below. Embedded Web server -- describes the Web server contained within the print server. The embedded Web server provides another way to configure and manage the print server. Protocols -- provides information on configuring the various protocols supported by the HP Jetdirect 200m and 250m print servers.
TCP/IP -- includes an overview of TCP/IP, as well as information on these methods of applying TCP/IP parameters to the print server: BOOTP/TFTP DHCP RARP arp and ping Telnet embedded Web server LPD (line printer daemon) printing FTP printing DLC/LLC -- can be enabled or disabled; otherwise there are no parameters to set on the Jetdirect module. IPX/SPX -- in most cases, parameters do not need to be set on the Jetdirect module. AppleTalk -- Printer Name and Printer Zone parameters can be set through the HP LaserJet Utility for MacOS.
Security features -- describes the security offered by the various ways of configuring and managing the print server.
Fresh from the factory, before any configuration is changed by a user, the HP Jetdirect 200m and 250m print servers have a default configuration for TCP/IP and for IPX peer-to-peer printing (called IPX direct mode). When power is applied in this factory-default state:
TCP/IP: The print server sends out several BOOTP requests and one RARP request. If there is no reply, the print server sends out several DHCP requests. If there is no reply, then the print server uses the default IP address of 220.127.116.11 to appear on the network ready for manual configuration by a user (using the Install Network Printer wizard or any of the other configuration methods). IPX: The print server tries to determine and use the IPX network number. It is then ready for further configuration by a user (using the Install Network Printer wizard or any of the other configuration methods).
When power is cycled thereafter, the configuration remains as set previously.
For IPX, the network number is reassigned automatically. For TCP/IP, one of the following applies:
If a BOOTP reply set the print server's IP configuration previously, BOOTP replies continue to be sent when power is cycled. If no reply is received, factory default sequence continues, as described above. If a DHCP reply set the print server's IP configuration previously, DHCP requests continue to be sent indefinitely. If any configuration changes were made manually by a user, then this manual configuration continues to be used. If none of the above have been set, the factory default sequence is used, as described above.
Windows Me IPP Client The IPP implementation on the HP Jetdirect print server is compatible with Windows Me IPP-client software. The IPP client is installed from the Add-Ons folder on the Windows Me CD-ROM. For installation and setup of a Windows Me IPP client, see the instructions provided with the Windows Me CDROM.
Novell Supplied Software
The HP Jetdirect print server is compatible with IPP running on NetWare 5.1 with SP1 or later. For NetWare client support, refer to your NetWare technical documentation or contact Novell.
HP IP/IPX Printer Gateway for NDPS
NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell, in partnership with HewlettPackard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and print servers. Administrators can use NDPS to manage networked printers within the NetWare 4.11, NetWare 4.2, and NetWare 5.x environments. The HP IP/IPX Printer Gateway is an NLM developed by HP to provide functionality and compatibility with Novell's NDPS. It seamlessly integrates HP Jetdirect-attached printers into the NDPS environment. Using the HP Gateway, an administrator can view statistics, configure gateway settings, and configure printing for HP Jetdirect-connected printers.
Features and benefits provided by the HP Gateway and NDPS are: Smart detection of printers in the NetWare 4.11, 4.2, and NetWare 5.x environments Automatic installation of printers using IP/IPX Tight integration with Novell's NDS and NWAdmin Status updates from printers Simplified Automatic Driver Download Reduced SAP Traffic Reduces the number of required NetWare User Licenses Native TCP/IP printing with NetWare 5.x
For the most recent information on system requirements and supported clients, visit HP Customer Care Online at: http://www.hp.com/go/ndps_gateway The HP IP/IPX Printer Gateway is included with all current versions of NDPS/NEPS. Novell NetWare 5.x includes NDPS, while NEPS can be added to NetWare 4.11, 4.2.
Note For more information (including access to the most recent HP IP/IPX Printer Gateway software and the User Guide), access HP Customer Care Online (http://www.hp.com/support/net_printing).
HP LaserJet Utility for Mac OS
This section describes printer installation software for Mac OScompatible computer systems. It also explains how to use the HP LaserJet Utility to configure HP printers connected to an AppleTalk network through an HP Jetdirect print server. This section also explains how to use the Chooser to select and set up a Mac OS computer to print to your HP printer.
Installing the Printer Software
If the HP LaserJet Utility was included on your printer's CDROM, see your printer documentation for installation instructions, then skip to the next section to configure the printer. If you are installing the HP LaserJet Utility from the HP Jetdirect CD-ROM, use the following installation instructions. Note If you are installing the HP LaserJet Utility from a source other than the CD-ROM, see the README file that accompanies the software for installation instructions. Note Automatic virus detection programs might interfere with the installation of this software. Turn off any such programs that are active on your Mac OS computer before proceeding with the installation process. 3 Insert the CD-ROM into the CD-ROM drive. In the HP Installer window, double-click the installation icon for the software in the language you want. Follow the instructions on the screen.
A READY message should appear if the printer has a control panel display. See the chapter on "Troubleshooting during installation" for more information. Note If your printer is the only name listed in the dialog box, you must still select it. Your printer remains selected until you select a different printer with the Chooser. 6 Click Setup or Create in the Chooser; then, if prompted, select the appropriate PostScript Printer Description file (PPD) for the printer. For more information, see the online documentation (HP LaserJet Printing Guide). Set Background Printing to ON or OFF.
If background printing is turned OFF when you send a print job to the printer, status messages appear on your screen and you have to wait until the messages clear before continuing your work. If background printing is turned ON, the messages are redirected to the PrintMonitor and you can continue working while the printer is printing your job. 8 Exit the Chooser.
To display your user name on the network when you are printing documents, go into the Control Panel on your Mac OS computer, select Sharing Setup, then type your owner name.
Testing the Configuration
1 Select Print Window from the File menu, or if no window is open, select Print Desktop. The Print dialog box appears. 2 Click Print. If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see the chapter on "Troubleshooting during installation."
Using the Embedded Web Server
This section covers the following topics:
Introduction Requirements Viewing the embedded Web server The Home tab The Networking tab Other links
HP Jetdirect print servers contain an embedded web server that can be accessed from a compatible web browser over an intranet. The embedded web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in-one device). Because the network device may also contain an embedded web server, the Home page initially displayed by the browser will depend on the device: If the device contains a supportable embedded web server, the device's Home page will be displayed. If the device does not contain a supportable embedded web server, the Home page of the HP Jetdirect print server is displayed. A typical Home page displayed by the HP Jetdirect print server (firmware version x.21.01 or greater) is illustrated in Typical HP Jetdirect Home Page. For more information on the HP Jetdirect Home page, see "HP Jetdirect [Home] Tab".
Figure B.1 Typical HP Jetdirect Home Page
Primary WINS Server
Secondary WINS Server
Syslog Maximum Messages
Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per-minute basis. This setting allows administrators to control the log file size. The default is 10 per minute. If set to zero, no maximum number is defined. Controls the filtering of syslog messages that are sent to the syslog server. The filter range is 0 to 8, with 0 being the most specific and 8 being the most general. Only messages that are lower than the filter level specified (that is, higher in priority) are reported. The default value is 8 which reports all syslog messages. A value of zero effectively disables syslog reporting. Specifies the number of seconds that an idle connection is allowed to remain open. Up to 3600 seconds can be set. 270 is the default value. If set to 0, the timeout is disabled and TCP/IP connections will remain open until closed by the device at the other end of the network (for example, a workstation). Specifies the IP multicast Time To Live (TTL) discovery setting for Service Location Protocol (SLP) packets. The default value is 4 hops (the number of routers from the local network). The range is 1-15. If set to -1, multicast capability is disabled. Identifies a person who is assigned to administer or service this device. This field may include a phone number or similar information. When configured, this parameter will be displayed on the HP Jetdirect Home page. Specifies the physical location of the device or related information. Only printable ASCII characters are allowed, up to 64 characters. When configured, this parameter will be displayed on the HP Jetdirect Home page.
Specifies whether to enable or disable printing of an LPD banner page for print jobs. For HP Jetdirect external print servers that provide multiple ports, you can configure each port. For internal print servers, only a single port is available (Port 1).
IPX/SPX The IPX/SPX tab allows you to configure IPX/SPX (Internet Packet Exchange/Sequenced Packet Exchange) parameters on the HP Jetdirect print server for operation on a Novell NetWare or IPX/SPX-compatible network (such as a Microsoft network). See IPX/SPX Settings for a description of items on this page. CAUTION If you are using direct-mode printing over IPX/SPX on a Microsoft network, do not disable IPX/SPX. Note For a Novell NetWare network: The embedded web server supports Queue Server Mode in a Novell Directory Services (NDS) environment only, You cannot create the NDS print server, printer, and queue objects using the embedded web server. To create these objects, use other available tools or utilities. Table B.3 IPX/SPX Settings Item IPX/SPX Enable Description Enables or disables the IPX/SPX protocols on the HP Jetdirect print server. If the checkbox is empty, IPX/SPX is disabled. Specify the Novell NetWare frame type to be used by the HP Jetdirect print server on your network. After a frame type has been configured, all others will be counted and discarded. AUTO (default) senses all frame types and configures the first one detected. IPX/SPX Frame Type EN_8023 limits the frame type to IPX over IEEE 802.3 frames. EN_II limits the frame type to IPX over Ethernet frames. EN_8022 limits the frame type to IPX over IEEE 802.2 with IEEE 802.3 frames. EN_SNAP limits the frame type to IPX over SNAP with IEEE 802.3 frames. TR_8022 limits the frame type to IPX over IEEE 802.2 LLC with IEEE 802.5 frames. TR_SNAP limits the frame type to IPX over SNAP with IEEE 802.5 frames.
ttl-slp: Specifies the IP multicast "Time To Live" (TTL) setting for Service Location Protocol (SLP) packets. The default value is 4 hops (the number of routers from the local network). The range is 1-15. When set to a -1, multicast capability is disabled. idle-timeout: The number of seconds that an idle print data connection is allowed to remain open. Since the card supports only a single TCP connection, the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer. The acceptable values range from 0 to 3600 (1 hour). If "0" is typed, the timeout mechanism is disabled. The default is 270 seconds. telnet-timeout: An integer (1.3600) that specifies the number of seconds that your Telnet or FTP session can be idle before it will be automatically disconnected. The default is 900 seconds. 0 disables the timeout. CAUTION: Small values, such as 1-5, may effectively disable the use of Telnet. A Telnet session may terminate before any changes can be made. ews-config: Enables or disables the print server's embedded web server to change configuration values: 0 disables, 1 (default) enables. tcp-mss: Specifies the maximum segment size (MSS) that the HP Jetdirect print server will advertise for use when communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets (MSS=536 bytes): 0 (default) All networks are assumed to be local (Ethernet MSS=1460 bytes or more). 1 Use MSS=1460 bytes (or more) for subnets, and MSS=536 bytes for remote networks. 2 All networks are assumed to be remote (MSS=536 bytes), except the local subnet. MSS affects performance by helping to prevent IP Fragmentation that may result in data retransmission. tcp-msl: Specifies the maximum segment life (MSL) in seconds. The range is 5 - 120 seconds. The default is 15 seconds. telnet-config: If set to 0, this parameter instructs the print server not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed. SNMP snmp-config: Enables or disables SNMP operation on the print server. 0 disables, 1 (default) enables SNMP.
Next topic: Embedded Web server
You can set IP parameters on HP Jetdirect print servers that support the embedded web server. For more information, refer to Using the Embedded Web Server.
Next topic: Moving to another network
Moving to Another Network
When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network. See the secton on the default configuration for instructions to reset the print server to factory default settings. If the current BOOTP server is not reachable, you may need to locate a different BOOTP server and configure the printer to this server. If the print server was configured using BOOTP, DHCP or RARP, edit the appropriate system files with updated settings. If the IP address was manually set (for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this chapter.
Back to: start of TCP/IP configuration
Configuring for LPD Printing
q q q q q
Introduction Setup overview LPD on UNIX systems LPD on Windows NT/2000 systems LPD on MacOS systems
The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: LPD on UNIX Systems Configuring BSD-based UNIX systems using LPD Configuring print queues using the SAM utility (HPUX systems)
LPD on Windows NT/2000 Systems LPD on Mac OS Systems Note Recent versions of Novell NetWare (NetWare 5.x with NDPS 2.1 or greater) support LPD printing. For setup instructions and support, refer to the documentation supplied with NetWare. Also, refer to the Technical Information Documentation (TID) on Novell's support website.
Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: Berkeley-based (BSD) UNIX systems
HP-UX Solaris IBM AIX Linux Windows NT/2000 Mac OS
The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary. See your system documentation for the correct syntax. Note The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems. The LPD programs and protocol include the following: Table 4.1 LPD Programs and Protocols Program Name lpr lpq lprm lpc Purpose of Program Queues jobs for printing Displays print queues Removes jobs from print queues Controls print queues Scans and prints the files if the specified printer is connected to the system. If the specified printer is connected to another system, this process forwards the files to an lpd process on the remote system where the files are to be printed.
10 Enter a name and location for the desktop printer icon and click OK. The default name is the printer's IP address, and the default location is on the desktop. 11 Exit the program. For the latest information on using the HP Jetdirect LPD services from Mac OS systems, search for "LPR printing" at Apple Computer's Tech Info Library web site at http://til.info.apple.com.
Back to: start of LPD Printing
FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer. The HP Jetdirect FTP server can be enabled or disabled through a configuration tool, such as Telnet (see TCP/IP Configuration) or the embedded web server (see Using the Embedded Web Server).
FTP printing described here requires the following: HP Jetdirect print servers with firmware version x.20.01 or later. TCP/IP client systems with FTP that complies with RFC 959. Note For the most recent list of tested systems, visit the HP Customer Care Online at http://www.hp.com/support/net_printing
The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.
Using FTP Printing
Similar to standard FTP file transfers, FTP printing uses two TCP connections: a control connection and a data connection.
Once an FTP session is opened, it remains active until either the client closes the connection or the data and control connections are idle for a time that exceeds the idle timeout period (default is 270 seconds). The idle timeout can be set through various TCP/IP configuration tools, such as BOOTP/TFTP, Telnet, printer's control panel (see TCP/IP Configuration), the embedded web server (see Using the Embedded Web Server), or management software. Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed. FTP control connections use TCP port 21. Data Connection A second connection, a data connection, is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands that require a data connection (such as FTP ls, dir or put commands). Although the ls and dir commands are always accepted, the HP Jetdirect FTP server supports a single data connection for printing at a time. The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode, which marks the end-of-file by closing the data connection. Once a data connection is established, the file transfer type (ASCII or binary) can be specified. Clients may attempt to autonegotiate a transfer type, and the default transfer type depends on the client system (for example, Windows NT may default to ASCII, while UNIX may default to binary). To specify the transfer type, enter the bin or ascii command at the FTP prompt.
If the Status light is OFF, your print server may be faulty. Fixing this fault requires assistance from HP Jetdirect technical support; click on the button below for information on contacting HP.
Status light blinking green
The Status light should be ON solid green to indicate that print server power is OK and that the network cable is connected properly to the print server. If the Status light is blinking green, please try the steps below and make changes as necessary. 1. Make sure that the network cable is connected securely to the print server.
network cable 2. Check that the network cable is plugged securely into the hub/switch/router, and that the connection is set to the correct network speed. 3. Check that the LINK light is ON for the port on the hub/switch/router to which the print server is connected. 4. Your network cable may be faulty. Try a different cable. 5. If the light still does not come on, try a different port on the hub/switch/router. Is the Status light now ON solid green? If yes, click the Yes button to return to the Troubleshooting Overview page and continue with the next step of the troubleshooting procedure. If no,
your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for information on contacting HP.
Status light blinking amber
Your print server has developed a fault. It is possible that resetting the print server to its factory defaults ("cold reset") may correct the problem. Note: Resetting the print server to factory defaults will erase any configuration that you have applied to the print server. You will need to reconfigure your print server after you perform a cold reset. To reset the print server configuration to factory defaults, follow these steps: 1. Make sure that the printer's power is on. 2. Unplug the print server from the printer. 3. While holding down the Test button on the print server, plug the print server back into the printer; continue to hold down the Test button for about five seconds. Any user-configured settings will be erased.
After resetting to factory defaults, is the Status light now ON solid green? If yes, click on the Yes button to continue with the troubleshooting procedure. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for information on contacting HP.
10/100 link OK? (10 light or 100 light ON solid green?)
The link lights -- the 10 light and the 100 light -- indicate whether the print server can establish a network link at the right speed with your hub, switch, or router. One of the link lights -- either the 10 light or the 100 light -- should be ON solid green (bright green in color and glowing continuously, not blinking) to indicate a valid link with the hub/switch/router. If there is not a valid link, then both the 10 and 100 lights will be off. If one of the print server's link lights is ON solid green, click on the Yes button below to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure. If neither of the print server's link lights is ON solid green, or if you are not sure what to look for, click on the No button below to start evaluating the link status of the print server. Clicking the No button will also give you information on where to find the link lights, what they look like, and what the correct network connection looks like.
Bad Packets Received
Total number of frames (packets) received with errors by the print server.
Framing Errors Received
Maximum of CRC (Cyclic Redundancy Check) errors and framing errors. CRC errors are frames received with CRC errors. Framing errors are frames received with alignment errors. A large number of framing errors could indicate a cabling problem with your network.
Total Packets Transmitted
Total number of frames (packets) transmitted without error.
Total number of frames (packets) not successfully transmitted because of errors.
Number of frames not transmitted because of repeated collisions.
Transmit Late Collisions
Total number of frames not transmitted because a late collision occurred. A large number may indicate a cabling problem on the network.
TCP/IP Protocol Information
Provides the current status and parameter values for the TCP/IP network protocols.
Current TCP status:
Ready: the print server is awaiting data over TCP/IP. Disabled: TCP/IP was manually disabled. Initializing: the print server is searching for the BOOTP server, or trying to get the configuration file through TFTP. An additional status message may also be displayed.
The host name configured on the print server. It may be truncated.
Not Specified: no host name was specified in a BOOTP response or TFTP configuration file. NPIxxxxxx: the default name is NPIxxxxxx, where xxxxxx represents the last six digits of the LAN hardware (MAC) address.
The Internet Protocol (IP) address assigned to the print server. This is a required entry for its operation on a TCP/IP network. During initialization, a temporary value 0.0.0.0 is displayed. After two minutes, a default IP address 18.104.22.168 is assigned, which may not be a valid IP address for your network.
Not Specified: an IP address is not assigned or the value is zero.
The IP subnet mask configured on the print server. During initialization, a temporary value 0.0.0.0 is displayed. Depending on configuration parameters, the print server may automatically assign a usable default value.
Not Specified: a subnet mask is not configured.
The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed. If not provided, the IP address of the print server is used.
Not Specified: a default gateway is not configured.
Identifies how the print server obtained its IP configuration.
q q q q
BOOTP: automatic configuration via a BOOTP server. BOOTP/TFTP: automatic configuration via a BOOTP server and TFTP configuration file. DHCP: automatic configuration via a DHCP server. DHCP/TFTP: automatic configuration via a DHCP server and TFTP configuration file. RARP: automatic configuration via the Reverse Address Resolution Protocol. User Specified: manual configuration via Telnet, the printer's control panel, HP Web JetAdmin, embedded web server, or other method. Default IP: the default IP address was assigned. This address may not be a valid address for your network. Not Configured: the print server was not configured with IP parameters. Verify that TCP/IP is enabled, or check for error status.
Problems with availability of scan and e-mail
Scan menu item is missing from the Home page.
Problem: On the Home page of my embedded web server the Scan item is missing from the left column.
Resolution 1: Only HP multifunction (MFP or All-in-One) devices can be used for scanning; check the type of printer attached to the print server. Resolution 2: Web Scan has been disabled on the print server that networks the multifunction printer. Someone with configuration access to the print server should check the configuration of the Enable Web Scan parameter. Email To button is missing from the Scan page. Problem: I can reach the Scan page but no Email To button appears next to Scan. Resolution: Scanning to email has been disabled on the print server that networks the multifunction printer. Someone with configuration access to the print server should check the configuration of settings of the Enable Web Scan-to-email parameter. Both Enable Web Scan and Scan-to-email must be set for the Email To button to appear. The Email To button is available but I get an error message. Problem 1: The Email To button is available but the operation fails and an error message says To use this feature, Email (SMTP Server) must be specified. This means that no outgoing SMTP mail server was detected as configured for the print server. Resolution 1: Someone with configuration access to the print server should configure the e-mail server, as follows: Click on the Networking tab at the top of the embedded web server page. In the left column of the page (in the Configuration list), select Other Settings. For the parameter Email (SMTP) Server (for outgoing mail), specify the e-mail server to be used when any user scans to email through this networked scanner. Click [Apply].
Disabling Web Scan and its alternative
You can disable and enable the availability of the web scanning facility in the embedded web server. You can also disable and enable the alternative to this basic scanning functionality. The alternative: The print server may support (depending on installation methods) the full-function scanning facility residing on individual computersacquired by installing the client software from the CD for the HP multifunction (MFP or All-in-One) device. The client user can use that software normally on printers networked through an HP JetDirect print server, and it probably has more features than the simple scanning available on the embedded web server through the client user's browser. Enabling/disabling: Both alternativesthe print server's support of the full-function client scanning software and the print server's embedded web server Web Scan facilityare enabled by default and therefore available to the network clients. Either or both can be disabled (and then enabled again) in the print server's configuration. Methods for making these configuration changes:
The embedded web server's Networking configuration facility: Click on the Networking tab at the top of the web page. In the left column of the page (in the Configuration list, select Other Settings. To assign a parameter setting, enter the desired value and click [Apply]. Networking configuration reference. The parameters are the following:
Enable Web Scan Enable Scan-to-email
are the parameters used to disable and enable Web Scan, with or without the e-mail capability, in the print server's embedded web server. Both are enabled by default. Enable Web Scan must be enabled if Enable Scan-to-email is enabled.
Enable MFP and AIO software support
is the parameter used to disable and enable the print server's support of the full-function client scanning software. It is enabled by default.
The embedded web server has been tested with the following web browsers:
Windows 95/98 and NT 4.0: r Microsoft Internet Explorer 4.01 with SP2, 5.0 and later r Netscape Navigator 4.08 and later Windows 2000: r Microsoft Internet Explorer 5.0 and later r Netscape Navigator 4.6 and later Windows Millennium (ME): r Microsoft Internet Explorer 5.0, 5.5 and later r Netscape Navigator 4.6 and later MacOS 8.6 and later: r Microsoft Internet Explorer 5.01 and later r Netscape Navigator 4.08 and later HP-UX 10.10 and 10.20: r Microsoft Internet Explorer 5.0 and later r Netscape Navigator 4.08 and later HP-UX 11.0: r Microsoft Internet Explorer 5.0 and later r Netscape Navigator 4.72 and later Solaris 2.5x, 2.6, 7, 8: r Microsoft Internet Explorer 5.0 and later r Netscape Navigator 4.70 and later AIX 4.x: r Netscape Navigator 4.08 and later Red Hat Linux 6.0, 6.1, 7.0: r Netscape Navigator 4.08 and later For the latest list of compatible web browsers, visit HP's technical support website at www.hp.com/support/net_printing.
If you use HP Web JetAdmin, a printer installation and management application for intranets, with the HP JetDirect embedded web server, version 6.1 or greater is recommended. (HP Web JetAdmin is available from HP's technical support website at www.hp.com/support/net_printing.
|Device Type||Print server|
|Form Factor||Plug-in module|
|Interface (Bus) Type||LIO|
|Cabling Type||Ethernet 10Base-T, Ethernet 100Base-TX|
|Data Link Protocol||Ethernet, Fast Ethernet, EtherTalk|
|Data Transfer Rate||100 Mbps|
|Network / Transport Protocol||TCP/IP, IPX/SPX, AppleTalk|
|Remote Management Protocol||SNMP|
|Compliant Standards||IEEE 802.3, IEEE 802.3u|
|Expansion / Connectivity|
|Interfaces||1 x network - Ethernet 10Base-T/100Base-TX - RJ-45|
|Compatible Slots||1 x LIO|
|Compliant Standards||FCC Class B certified, GOST, CISPR 22 Class B, EN55022, ICES-003, IEC 61000-3-2, IEC 61000-3-3, IEC 61000-4-11, IEC 61000-4-2, IEC 61000-4-3, IEC 61000-4-4, IEC 61000-4-5, IEC 61000-4-6, IEC 61000-4-8, IEC950, VCCI-II|
|Software / System Requirements|
|Software Included||Drivers & Utilities|
|OS Required||Apple MacOS 8.6 or later, Microsoft Windows 2000 / NT4.0, Microsoft Windows 98/ME, Microsoft Windows XP, Microsoft Windows XP 64-bit Edition|
|Min Hard Drive Space||40 MB|
|Peripheral / Interface Devices||CD-ROM|
|Min Operating Temperature||50 ¬įF|
|Max Operating Temperature||131 ¬įF|
|Humidity Range Operating||15 - 95%|
|Universal Product Identifiers|
Hungary 2005 P4M800pro-M L193ST Scanjet 8300 Classic STR-DN2010 LMS-332C PFM-500A2WU Conroe945G-DVI SKW-340 155-1 T290A Sagem D60V SE6R2 MHC-GZR8D Series Porsche S3650 Printer Swift 3I Contax G2 DMX 400 BOX 7240 Rm-rk50 DAV-DZ570 TH-42PX8ESA IC-M84 PSR350 B4542N0 Canon I550 IDL 750 ES-7058 FAX-B210C G1470 Tour Plus WF350ANW XAA Scarabeo 50 SRU5060 P5RD1-VM Earth II VS 3151 ECR 5100 LE32B455 Adventure Rebel G WA11V9 Messenger KS-F150 WD-C12115D HQ6900 16 ESP7200 Blazer12 DVD-1940 Veva 1210 EAM4500 SC-PT850 Perfection 2580 KX-PW90CL FCV-1100L XC-ST50 GT650 CQ-DP101U AB 1 Arxd 149 Center 2 EFI60021S EWF861 C-200 Edition MDR-RF850RK ESF236 CDX-L470X KW-NT1E VCL-DH1757 Wi-FI ES 2657 VR969 Documate 262 Hcb-700 Review Xtreme 2 Hoopla Faxphone B95 Motorola U6 F1045 Sunfire 1995 KDL-26S4000 700-1998 SA3085 SC-NC9 DAV-DZ555M N70-1 ME KX-TG8423E DVD-V1000 Bizhub 223 22 W 64160T SW 5705RK DVP-S7700 HTX-22HD
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