Support Materials

The manuals listed below are shipped with your print server or with printers that have factory-installed print servers.
User Guide or equivalent printer documentation This manual, the HP Jetdirect Administrators Guide. The HP Jetdirect Print Server Setup Guide (shipped with non-factory-installed print servers).
Software, Driver, and Flash Image Upgrades
Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers containing internal Flash memory. The electronic upgrades are available on the World Wide Web at http://www.hp.com/go/webjetadmin_firmware
8 Introducing the HP Jetdirect Print Server
HP Software Solutions Summary Software Solutions Table
HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.1 to help you determine which software is best for you:

Table 2.1

Software Solutions

Function Remarks

Operating Environment
Install Network Printer wizard (Windows) Windows 2000, XP, Server 2003 For TCP/IP direct-mode printing Install a single network printer on a peer-to-peer or client-server network Simple printer installation Runs from CD-ROM More information: http://www.hp.com/ support/net_printing HP Jetdirect Printer Installer for UNIX HP-UX 10.x-10.20, 11.x Solaris 2.6, 7, 8 (SPARCsystems only) TCP/IP HP Web Jetadmin (See the HP Website for supported system updates.) Windows 2000, XP Professional, Server 2003 HP-UX* Solaris* Fedora Core and SuSE Linux NetWare* *Supports queue creation and peripheral management from HP Web Jetadmin hosted on a supported system. Remote installation, configuration, and management of HP Jetdirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded Web servers Alerts and consumables management Remote firmware upgrades for HP Jetdirect print servers Asset tracking and utilization analysis HPs preferred solution for ongoing management and installation of multiple printers-anywhere on your intranet Browser-based management More information: http://www.hp.com/ support/net_printing Fast and easy installation of HP Jetdirect-connected printers More information: http://www.hp.com/ support/net_printing
10 HP Software Solutions Summary
HP Install Network Printer Wizard (Windows)
The HP install Network Printer Wizard is a utility for printer discovery, setup and installation on a TCP/IP network. Once your printers have a network connection, the wizard installs the printer on your systems or servers that will send print jobs directly to the printer. This is called direct-mode, or peer-to-peer printing. If your system is a server, you can share the printer so that network clients can use the printer through the server, also known as client-server printing. A version that runs from your system disk can be downloaded from HP online support at: http://www.hp.com/go/inpw_sw

idle-timeout:

allow: netnum [mask]

24 TCP/IP Configuration

Table 3.2 contact:
TFTP Configuration File Parameters (2 of 3) ASCII character string that identifies the person who administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined. Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional. The community name must be ASCII characters. The maximum length is 32 characters. Specifies a password that determines which SNMP SetRequests (control functions) the HP Jetdirect print server will respond to. The community name of an incoming SNMP SetRequest must match the print servers set community name for the print server to respond. SetRequests must come from hosts that are configured in the print servers host access list. Community names must be ASCII characters. The maximum length is 32 characters. Enters a hosts IP address into the HP Jetdirect print servers SNMP trap destination list. If the list is empty, the print server does not send SNMP traps. The list may contain up to four entries. The default SNMP Trap Destination List is empty. To receive SNMP traps, the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps. Community name (password) included with SNMP traps that are sent by the HP Jetdirect print server to a host computer. The default community name is public. Community names must be ASCII characters. The maximum length is 32 characters. Configures the print server to send (on) or not send (off) SNMP authentication traps. Authentication traps indicate that an SNMP request was received, but the community name check failed. The default is off.

get-communityname:

set-communityname:

trap-dest:

trap-community -name:

authenticationtrap:

TCP/IP Configuration 25

Table 3.2 telnet:

TFTP Configuration File Parameters (3 of 3) If set to 0, this parameter instructs the print server not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed. For multiport Jetdirect print servers, identifies the port (1, 2, or 3) for port-specific commands. The default is 1. A port-specific parameter that specifies printing an LPD banner page. 0 disables banner pages. 1 (default) enables banner pages.

Using the Embedded Web Server
You can set IP parameters on HP Jetdirect print servers that support the embedded web server. For more information, refer to Appendix B.

TCP/IP Configuration 39

Moving to Another Network
When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network. Cold reset the print server (see Chapter 6, Troubleshooting the HP Jetdirect Print Server, for instructions). If the current BOOTP server is not reachable, you may need to locate a different BOOTP server and configure the printer to this server. If the print server was configured using BOOTP, DHCP or RARP, edit the appropriate system files with updated settings. If the IP address was manually set (for example, Telnet), reconfigure IP parameters as described in this chapter.

40 TCP/IP Configuration

Configuring for LPD Printing Introduction
The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include:
LPD on UNIX Systems Configuring BSD-based UNIX systems using LPD Configuring print queues using the SAM utility (HP-UX systems) LPD on Windows Systems

About LPD

Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include:
Berkeley-based (BSD) UNIX systems HP-UX Solaris IBM AIX Linux Microsoft Windows Apple Mac OS
The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary. See your system documentation for the correct syntax.
The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems.

The LPD programs and protocol include the following:
Table 4.1 LPD Programs and Protocols Purpose of Program Queues jobs for printing Displays print queues Removes jobs from print queues Controls print queues Scans and prints the files if the specified printer is connected to the system. If the specified printer is connected to another system, this process forwards the files to an lpd process on the remote system where the files are to be printed.
Program Name lpr lpq lprm lpc lpd
Requirements for Configuring LPD
Before you can use LPD printing, your printer must be properly connected to the network through the HP Jetdirect print server, and you must have print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printers getting started guide for instructions. You must also have the following:
An operating system that supports LPD printing. Superuser (root) or Administrator access to your system.
42 Configuring for LPD Printing
The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP Jetdirect configuration page and is of the form: LAN HW ADDRESS: xxxxxxxxxxxx where x is a hexadecimal digit (for example, 001083123ABC).
An IP address configured on the HP Jetdirect print server.

LPD Setup Overview

The following steps are necessary to configure the HP Jetdirect print server for LPD printing: 1. Setting up IP parameters. 2. Setting up print queues. 3. Printing a test file. The following sections provide detailed descriptions for each step.
Step 1. Setting Up IP Parameters
To set up IP parameters on the HP Jetdirect print server, refer to chapter 3. For more information on TCP/IP networks, refer to appendix A.
Step 2. Setting Up Print Queues
You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following examples (see rp tag) have special meanings.
Table 4.2 Supported Queue Names no processing carriage return added automatic
raw, raw1, raw2, raw3 text, text1, text2, text3 auto, auto1, auto2, auto3
Configuring for LPD Printing 43
The line printer daemon on the HP Jetdirect print server treats data in the text queue as unformatted text or ASCII, and adds a carriage return to each line before sending it to the printer. (Note that the actual observed behavior is that a PCL line termination command (value of 2) is issued at the beginning of the job.) The line printer daemon treats data in the raw queue as formatted files in PCL, PostScript, or HP-GL/2 languages and sends the data without change to the printer. Data in the auto queue will be automatically processed as text or raw, as appropriate. If the queue name is not one of the above, the HP Jetdirect print server assumes it to be raw1.

Printing from Windows Clients
If the LPD printer on the Windows server is shared, Windows clients can connect to the printer on the server using the Windows Add Printer utility in the Printers folder.
52 Configuring for LPD Printing
FTP Printing Introduction
FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer. The HP Jetdirect FTP server can be enabled or disabled through a configuration utility, such as Telnet.
FTP printing requires the following:
HP Jetdirect print servers with firmware version x.08.55 or later. TCP/IP client systems with FTP that complies with RFC 959. For the most recent list of tested systems, visit the HP online support at www.hp.com/support/net_printing.

Print Files

The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.

Using FTP Printing

FTP Connections
Similar to standard FTP file transfers, FTP printing uses two TCP connections: a control connection and a data connection. Once an FTP session is opened, it remains active until either the client closes the connection or the data and control connections are idle for 900 seconds (15 minutes). (This setting cannot be configured.) Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to three control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed. FTP control connections use TCP port 21. Data Connection A second connection, a data connection, is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands that require a data connection (such as FTP ls, dir or put commands).

cd/ quit bye dir ls

pwd put <filename>

bin ascii

Ctrl-C

56 FTP Printing

Example of an FTP Session
This is an example of a typical FTP printing session:
System> ftp 192.168.10.1 Connected to 192.168.10.JD FTP Server Ready Name (192.168.10.1:root): Deke 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J7983G FTP Server Version 1.0 Directory: Description: --------------------------PORT1 (default) Print to port 1 (HP LaserJet 4000) PORT2 Print to port 2 (HP Color LaserJet 4500) PORT3 Print to port 3 (unknown device) To print a file use the command: put <filename> [portx] or 'cd' to desired port and use: put <filename> Ready to print to PORTUser logged in. Remote system type is UNIX. Using binary mode to transfer files. ftp> pwd 257 "/" is current directory. (default port is PORT1: HP LaserJet 4000) ftp> cd portCWD command successful ftp>pwd 257 "/PORT1" is current directory. (HP LaserJet 4000) ftp> bin 200 Type set to I ftp> put test 200 PORT command successful 150 Opening data connection. 226 Transfer complete. 18 bytes sent in 0.00 seconds (37.40 Kbytes/s) ftp> quit 221 Goodbye System> script done on Mon Apr 12 16:50:24 2006

FTP Printing 57

Troubleshooting the HP Jetdirect Print Server Introduction
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following:
Printer problems HP Jetdirect hardware installation and connection problems Network related problems
This chapter also helps you to understand your HP Jetdirect print server configuration page. To troubleshoot your HP Jetdirect print server, you may need the following items:
Your printers user guide Your printer's getting started guide The installation manuals for your print server The diagnostics tools and utilities provided with your network software (such as the PCONSOLE or NWADMIN utility provided with Novell NetWare software, or the ping command provided with UNIX systems) A printer configuration page Frequently asked questions about installing and configuring HP Jetdirect print servers can be found at HP online support at http://www.hp.com/support/net_printing.
58 Troubleshooting the HP Jetdirect Print Server
Resetting to Factory Defaults
Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures:
HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord.
After resetting the HP Jetdirect print server, you may need to reconfigure your computers for printing.

Description There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists, there is a problem with the HP Jetdirect print server. There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists, there is a problem with the HP Jetdirect print server. There is a problem with the network cabling. Check the cabling between the printer and the network. Check the network topology, verify all cable segments, and make sure no segment is too long. Check the network connections. If the connections are intact, run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. Run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. Unable to log onto the NetWare directory tree. Make sure that the print server object is defined in the directory at the correct context. The HP Jetdirect print server cannot change the NDS connection state. Check licenses on the spooling server. Cannot locate the file server on the network. The server may not be running at this time or a communications problem may exist. Cannot modify the print server password to the value expected by the HP Jetdirect print server. More queues were assigned than the HP Jetdirect print server can handle. Remove one or more print queues from the list to be serviced by Queue Server Mode. The current version of the NetWare file server is not supported. Too many printer objects are assigned to the print server object. Reduce the number of printer objects assigned to the print server using NWADMIN.
LAN ERROR-TRANSMITTER OFF

LAN ERROR-UNDERFLOW

LAN ERROR-WIRE FAULT LATE COLLISION ERROR LOSS OF CARRIER ERROR

MEMORY ERROR

NDS AUTHENTICATION ERROR NDS CONNECTION STATE ERROR NDS ERR: CANNOT READ Q HOST NDS ERR: CHANGE PSSWD FAILED NDS ERR: EXCEEDS MAX SERVERS NDS ERR: INVALID SRVR VERS NDS ERR: MAX PRINT OBJECTS
HP Jetdirect Configuration Page Messages 73

NOT CONFIGURED

NOVRAM ERROR OUT OF BUFFERS
OVERFLOW ERROR PASSWORD ERROR
POSTSCRIPT MODE NOT SELECTED or POSTSCRIPT UPDATE NEEDED PRINT SERVER NOT DEFINED
The printer does not support the EtherTalk extensions. It may be a printer which does not support AppleTalk. When this message is displayed, the other AppleTalk messages (ADDRESS, APPLETALK NAME, ZONE NAME) are not displayed. The file server does not have a print server object that corresponds to the specified NetWare node name. Use printer installation software or PCONSOLE to create the print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection.

PRINTER NUMBER IN USE

The printer number assigned to the printer is already in use by another printer. Assign an unused printer number. This may also occur when a printer is power cycled, in which case the error goes away after the print server times out and detects the lost connection. The printer number you assigned to the remote printer has not been defined. Assign a valid printer number to the HP Jetdirect print server, or run PCONSOLE and define a printer number for the print server.
PRINTER NUMBER NOT DEFINED
HP Jetdirect Configuration Page Messages 75
General HP Jetdirect Messages (8 of 10)
Description The print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Make sure the print server is running, and restart it if necessary. The HP Jetdirect print server has successfully connected to the server and is awaiting data. Run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. Check the Ethernet cable. Make sure your HP Jetdirect print server is correctly attached to your network. Run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. The HP Jetdirect print server is currently in the process of obtaining its basic IP configuration information through TFTP and has not detected any errors. The TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed with the local print server encountering some form of inactivity timeout, or excessive retransmissions situation. The TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed with the remote host sending a TFTP ERROR packet to the print server. The overall retrying of the TFTP transfer of the configuration file from the host to the HP Jetdirect print server has exceeded a retry limit. Check the network topology and verify all cable segments. The HP Jetdirect print server is trying to connect to the print server or NetWare file server after being configured. Wait for the print server to establish a connection with the print or file server. This message may appear after you upgrade to a new version of firmware. When this message appears, turn the print server off, then back on to enable any new functionality that was recently downloaded.

CONFIG BY

IP ADDRESS:

SUBNET MASK:

DEF. GATEWAY:

SYSLOG SERVER:

IDLE TIMEOUT:

BOOTP SERVER

82 HP Jetdirect Configuration Page Messages
TCP/IP Configuration Messages (2 of 2)
Description The IP address of the system that responds to the print server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP. The name of the HP Jetdirect configuration file. The file pathname may be truncated to fit on two lines. This parameter is omitted when the print server is configured from the printer's control panel. NOT SPECIFIED indicates that a file was not specified in the BOOTP reply from the host.

DHCP SERVER

CONFIG FILE:

Table 7.7

Apple EtherTalk Configuration Messages (1 of 2)
Description Current AppleTalk status. DISABLED indicates that EtherTalk was manually disabled. LocalTalk is always enabled. READY indicates that the HP Jetdirect print server is awaiting data. INITIALIZING indicates that the print server is registering the node address or name.

APPLETALK STATUS:

ETALK NET: XXXXX NODE:XXX: X
NET: identifies the AppleTalk Network Number on which the HP Jetdirect print server is currently operating. NODE: identifies the AppleTalk Node Number that the print server chose for itself as part of its initialization sequence. PX identifies the configured EtherTalk network protocol phase. P1 is the earlier or original version of the EtherTalk protocol. P2 is the current version of the EtherTalk protocol. The name of the printer on the AppleTalk network. A number after the name indicates that there are multiple devices with this name, and this is the Nth instance of the name. The type of the printer being advertised on the network. The name of the EtherTalk network zone on which the printer is located.

APPLETALK NAME:

APPLETALK TYPE ETALK ZONE:
HP Jetdirect Configuration Page Messages 83
Apple EtherTalk Configuration Messages (2 of 2)

Table 7.8

SNMP Messages
Description Indicates whether or not an IP SNMP set community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel. NONE indicates that the print server will not accept any SNMP community names for SetRequests. SPECIFIED indicates that a specific SNMP set community name is configured. Indicates whether or not an IP SNMP get community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel. ALL indicates that the print server will accept all SNMP community names for GetRequests. SPECIFIED indicates that a specific SNMP get community name is configured.

IP Address: (Network Portion)
Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered. The network address is a four-byte address although some bytes may be expressed as zeros.

86 TCP/IP Overview

IP Address: (Host Portion)
Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically maintain address tables to assure correct assignment of addresses in the host network.
IP Address Structure and Class
An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address. The three IP addresses that InterNIC assigns are class A, B, and C. The network class determines what each of the four IP address sections identify as shown in Table A.1:
Table A.1 Class IP Address Class Format First Address Byte xxx. Network. Network. Network. Second Address Byte xxx. Host. Network. Network. Third Address Byte xxx. Host. Host. Network. Fourth Address Byte xxx Host Host Host

TCP/IP Overview 87

Explained in more detail in the table Network Class Characteristics, you will see how each network class differs further by the leading bit identifier, the address range, the number of each type available, and the maximum number of hosts each class allows.
Table A.2 Network Class Characteristics Address Range Maximum number of networks in the class 126 16,382 Over 2 Million Maximum hosts in the network Over 16 Million 65,534 254
Class Leading Bit Identifier A B C 110
0.0.0.0 to 127.255.255.255 128.0.0.0 to 191.255.255.255 192.0.0.0 to 223.255.255.255

88 TCP/IP Overview

Configuring IP Addresses
TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on.

Dynamic Host Configuration Protocol (DHCP)
DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server. The device or host sends a request to the server, and if an IP address is available, the server assigns it to that device.
BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server. BOOTP uses UDP for its transport. In order for devices to boot and load configuration information into RAM, they must communicate through the bootstrap protocol BOOTP as a client with their server. To configure the device, the client broadcasts a boot request packet containing at least the hardware address of the device (HP Jetdirect print server hardware address). The server answers with a boot reply packet containing the information the device needs to configure.

TCP/IP Overview 89

Subnets
When an IP address is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space.

Subnet Mask

The subnet mask is a mechanism used to divide a single IP network into several different networks. To subnet the IP address, the administrator must take part of the host area of the address and assign it for subnet numbers. The subnet mask masks out that specific portion of the host IP address along with the entire network section of the address with ones and leaves this portion as zeros, available to host addressing.
Table A.3 Bytes (Sections) Class A Network Subnet Mask Example IP Address 15 xxx xxx xxx Subnet Masks Network Subnet Host Host

255 15

255 254
In the table above, Subnet Masks, the Class A network 15 has been assigned to Hewlett-Packard. To allow additional networks at the HP site, the subnet mask of 255.255.0.0 is used. This address designates the second byte of the IP address as the subnet address. Using this designation, each device is uniquely identified on its own subnet, but HP can incorporate up to 254 subnetworks without violating their assigned address space.

90 TCP/IP Overview

Gateways
Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another.

Default Gateway

The Default Gateway is the address of the gateway or router that you use to move packets between subnets. If multiple gateways or routers exist, then the default gateway is the address of the first gateway or router that you use to move packets between subnets.

TCP/IP Overview 91

Using the Embedded Web Server Introduction
Each HP Jetdirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP Jetdirect print server and the attached peripheral device.
Figure B.1 Embedded Web Server
92 Using the Embedded Web Server

Compatible Web Browsers

To access the embedded Web server, you must use a compatible Web browser. In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers:
Microsoft Internet Explorer 5.0 or greater NetScape Navigator 6.0 or greater Mozilla Firefox 1.x or greater
For the latest list of supported web browsers, visit HP online support (http://www.hp.com/go/support). Browser Exceptions Due to known problems experienced during testing, we recommend that you do not use the following browsers:
Netscape Navigator 6.2.x with SSL
Supported HP Web Jetadmin Version
HP Web Jetadmin is a printer installation and management application for intranets and is available from HP online support (http://www.hp.com/go/webjetadmin). HP Web Jetadmin version 8.0 or later is recommended for operation with the HP Jetdirect embedded web server.
Using the Embedded Web Server 93
Viewing the Embedded Web Server
Before you can use the embedded web server, the HP Jetdirect print server must be configured with an IP address. There are many ways to configure an IP address on the print server. For example, you can automatically configure IP parameters over the network using BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol) each time the printer is turned on. Or, you can manually configure IP parameters using the printers control panel (for selected printers), Telnet, HP Web Jetadmin or other management software. If the HP Jetdirect print server does not receive its IP configuration within two minutes, a default IP address is automatically assigned: 192.0.0.192. This address is not a valid IP address for your network but can be used to initially access the HP Jetdirect print server. However, to use the default IP address, you must temporarily set up your system with the same IP network number or establish a route to it. After an IP address is established on the print server, perform the following steps: 1. Run a supported version of your web browser. 2. Enter the IP address of the print server as the URL.

Figure B.2 Entering the IP Address
The HP Jetdirect main web page will be displayed. Click the ? icon on the web page for more information.
94 Using the Embedded Web Server

Special Features

HP Jetdirect external print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the ? icon on the Scan page. If your printer has been discovered through HP Web Jetadmin 8.0 (or later), the embedded web server on the HP Jetdirect print server will provide a link to HP Web Jetadmin for management of this and other HP Jetdirect devices on the network. A link to HP.com is provided. Simply click on the HP logo.

Operating Notes

Changes to the IP address and other parameters will close the connection to the embedded web server. To re-establish a connection, use the new IP address.
Using the Embedded Web Server 95
APPLETALK NAME 83 APPLETALK STATUS 83 APPLETALK TYPE 83 arp command 32 ARP DUPLICATE IP ADDRESS 69 AUTONEGOTIATION 68
Configuration page Ethernet 64 configuration page messages DLC/LLC 81 HP Jetdirect 68, 69 Novell NetWare 80 Statistics 79 TCP/IP 82 CRC ERROR 70
DATE MANUFACTURED 68 defaults, resetting 59 DHCP enabling or disabling 30 IP addresses 89 NACK 70 SERVER 83 UNIX systems 27 using 26 Windows servers 27 DISCONNECTED 70 DISCONNECTING FROM SERVER 70 SPX TIMEOUT 70 DLC/LLC configuration messages 81 STATUS 81 documentation 8 driver upgrades 8 DUP NODE ADDRESS 70
BABBLE ERROR 69 BAD BOOTP REPLY 69 BAD BOOTP TAG SIZE 69 BAD LENGTH RCVD 79 BAD PACKETS RCVD 79 BOOTP configuring 20 definition 89 SERVER 82 using 19 BOOTP/DHCP IN PROGRESS 69 browsers, supported 16 BSD systems, configuring print queue 45
CF ERR ACCESS LIST EXCEEDED 69 FILE INCOMPLETE 69 INVALID PARAM 69 LINE TOO LONG 69 MISSING PARAM 69 TRAP LIST EXCEEDED 69 UNKNOWN KEYWORD 69 commands, FTP printing 56 CONFIG BY 82 CONFIG FILE 83 configuration modifying a device 13 parameters 24 CONFIGURATION ERROR 70
embedded web server supported HP Web Jetadmin version 93 supported web browsers 93 using 92 viewing 94 ERR NEGOTIATING BUFFER SIZE 70 error messages HP Jetdirect configuration page 67 printer display 62
ETALK NET 83 ETALK ZONE 83 Ethernet configuration page 63, 64

Product End-of-Life Disassembly Instructions
Product Category: LaserJet Printers Marketing Name / Model [List multiple models if applicable.] HP Jetdirect 300X / J3263G HP Jetdirect 510X / J7983G
Purpose: The document is intended for use by end-of-life recyclers or treatment facilities. It provides the basic instructions for the disassembly of HP products to remove components and materials requiring selective treatment, as defined by EU directive 2002/96/EC, Waste Electrical and Electronic Equipment (WEEE). 1.0 Items Requiring Selective Treatment 1.1 Items listed below are classified as requiring selective treatment. 1.2 Enter the quantity of items contained within the product which require selective treatment in the right column, as applicable. Quantity of items Item Description Notes included in product Printed Circuit Boards (PCB) or Printed Circuit Assemblies (PCA) Batteries Mercury-containing components Liquid Crystal Displays (LCD) with a surface greater than 100 sq cm Cathode Ray Tubes (CRT) Capacitors / condensers (Containing PCB/PCT) Electrolytic Capacitors / Condensers measuring greater than 2.5 cm in diameter or height External electrical cables and cords Gas Discharge Lamps Plastics containing Brominated Flame Retardants Not Present Industry standard parts including cables, connectors, wiring and printed circuit boards also typically contain these flame retardants. Include the cartridges, print heads, tubes, vent chambers, and service stations. Not Present Not Present Not Present 0 Page 1 With a surface greater than 10 sq cm All types including standard alkaline and lithium coin or button style batteries Not Present For example, mercury in lamps, display backlights, scanner lamps, switches, batteries Not Present Includes background illuminated displays with gas discharge lamps Not Present Not Present Not Present Not Present 0
Components and parts containing toner and ink, including liquids, semi-liquids (gel/paste) and toner Components and waste containing asbestos Components, parts and materials containing refractory ceramic fibers EL-MF877-00 Template Revision A
Components, parts and materials containing radioactive substances

Not Present

2.0 Tools Required List the type and size of the tools that would typically be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description Tool Size (if applicable) Use standard hand tools
3.0 Product Disassembly Process 3.1 List the basic steps that should typically be followed to remove components and materials requiring selective treatment: 1. 2. 3. 4. 5. 6. 7. 8. 3.2 Optional Graphic. If the disassembly process is complex, insert a graphic illustration below to identify the items contained in the product that require selective treatment (with descriptions and arrows identifying locations). Remove the 4 screws on the bottom of the enclosure. Separate the two pieces and take out the PWB. Set aside items requiring selective treatment.
EL-MF877-00 Template Revision A

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