Take advantage of HPs Jetdirect 635n Security Trade-Up Promotion, and bring your network into compliance today!
Why wait to improve the security of your printer network? Upgrade to the HP Jetdirect 635n print server between July 1 and October 31, 2006, and youll get $230 cash back. Just trade in your Jetdirect 610n, Jetdirect 615n, Jetdirect 620n, or Jetdirect 625n print server, purchase a HP Jetdirect 635n IPv6/IPsec internal print server, and receive a $230 rebate. Have more than one print server to replace? No problem. Theres no maximum quantity for this promotion. As long as you keep sending old HP print servers (until October 31), well keep sending rebate checks. For more information visit www.hp.com/go/jetdirecttrade
HP Jetdirect 635n IPv6/IPsec internal print server
To learn more, visit www.hp.com
Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in [country] August 2006
Secure your printer fleet with next generation network security
Have you thought IPv6, IPsec, and printing lately?
The Office of Management and Budget has mandated that every federal agency must be able to run IPv6 by June 30, 2008. This initiative is complementary to the Department of Defenses 2008 target. In fact, the DoD has already set up a program to define IPv6-capable devices and to certify products as IPv6 capable. Other federal agencies are being encouraged to use products that are certified by this program. The DoDs definition of IPv6 capable includes the robust security provided by IPseca protocol that supports the secure exchange of packets at the IP layer. In addition to vastly improving security over the network through IPsec, the DoDs IPv6 capable devices will prepare networking for the future by improving capacity to handle the exploding number of network devices by greatly increasing the number of IP addresses available. In an effort to ensure that federal information of every kind is protected and to prepare their networks for future demands, the DoD is making IPsec and IPv6 a priority.
One of the first Gigabit print servers to support IPv6, IPv4, and IPsec
What exactly does the 635n do?
The 635n is a print server that connects an HP printer to the network and provides robust scalability, performance, and reliability while doing so. What makes the 635n exceptionally attractive to security-conscious customers is the fact that it is a very secure print server. The 635n protects information on the network by providing authentication and encryption at multiple layers of the operating system. And, unlike most other products in the industry, the 635n provides end-to-end security through embedded IPsec encryption and authentication. IPsec protects a company from things like IP address spoofing and does it in a way that is invisible to the network applications being used.
Make sure your HP printers are compliant and secure
The HP Jetdirect 635n print server can help you comply with the OMB and DoD IPv6 initiatives quickly and easily. Recently certified by the Department of Defense as IPv6 capable, the HP Jetdirect 635n V.31.08.FF is now on the DoDs Approved Products List.1 Just plug the HP Jetdirect 635n into virtually any HP printer, multifunction product, or digital sending device with an EIO slot, and youll instantly enable the IPv6 protocol and IPsec security you need to keep your printer network environment secure.
In addition to IPsec, advanced security features include password-protected configuration, Secure Sockets Layer (SSL), Transport Layer Security (TLS), Simple Network Management Protocol (SNMP) version 3, 802.1x authentication and IPP over TLS. Whats more, the HP Jetdirect 635n print server is designed to maximize available speed with support for Gigabit (10/100/1000T) networks as well as Fast Ethernet (10/100Base-TX).

HP Jetdirect 635n highlights
Industry-leading security encryption and authentication New! IPv6/IPv4 network compatibility IPsec Secure IPP Continued network compatibility SSL 802.1x SNMPv3 Password protection Gigabit network speed (10/100/1000 Mbps) Unsurpassed reliability Upgradeable firmware
The DoDs Approved Products List can be found at http://jitc.fhu.disa.mil/adv_ip/register/register.html

hp color LaserJet 4550 4550n 4550dn 4550hdn
printed on recycled paper
copyright 2000 Hewlett-Packard Company printed in Germany

getting started guide

www.hp.com/support/lj4550

english

*C7085-90901* *C7085-90901*

C7085-90901

6.5" x 9" BACK COVER
6.5" x 9" FRONT COVER
HP Color LaserJet 4550, 4550N, 4550DN, 4550HDN Printer
Getting Started Guide ________
Copyright Hewlett-Packard Company, 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C7085-90948 First Edition, January, 2002

Warranty

The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe, Acrobat, and PostScript are trademarks of Adobe Systems Incorporated. MS-DOS is a U.S. registered trademark of Microsoft Corporation. UNIX is a registered trademark of the Open Group. Windows, MS Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Introduction

Congratulations on your purchase of the HP Color LaserJet 4550 printer.

Configurations

This printer is available in four configurations, as described below. An optional printer cabinet is also available.

HP Color LaserJet 4550

The HP Color LaserJet 4550 is the base model. It comes standard with 64 MB RAM.

HP Color LaserJet 4550N

The HP Color LaserJet 4550N comes standard with 64 MB RAM and an HP JetDirect 610N print server EIO network card for connecting to a network.

HP Color LaserJet 4550DN

The HP Color LaserJet 4550DN comes standard with 128 MB RAM, an HP JetDirect 610N print server EIO network card for connecting to a network, a duplex printing accessory, and a 500-sheet paper feeder.
HP Color LaserJet 4550HDN
The HP Color LaserJet 4550HDN comes standard with 128 MB RAM, an HP JetDirect 610N print server EIO network card for connecting to a network, a duplex printing accessory, a 500-sheet paper feeder, and a hard disk.

Printer cabinet

An HP Color LaserJet 4550 series printer cabinet is available for purchase (product number C4235A).
To order printer accessory products, go to the HP website at U.S. http://www.hp.com/go/supplies or Worldwide http://www.hp.com/ghp/buyonline.html.

Introduction 3

Installation checklist
This guide will help you set up and configure your new color printer. Each task below includes easy-to-follow instructions.

Task 1 Prepare a location for the printer. 8 Task 2 Unpack the printer. 10 Task 3 Install the power cord. 17 Task 4 Load media into the trays. 19 Task 5 Set up the printer control panel (optional)*. 26 Task 6 Install the toner cartridges. 30 Task 7 Install the imaging drum. 33 Task 8 Set PowerSave and test printer operation. 34 Task 9 Connect the printer to the network (optional)*. 36 Task 10 Lock the printer control panel (optional)*. 37 Task 11 Connect a parallel cable (optional)*. 39 Task 12 Printing with the HP Fast InfraRed Receiver (optional)*.42 Task 13 Prepare to install the software. 43 Task 14 Software installation for individual users with IBM-compatible computers.44 Task 15 Software installation for network administrators. 46 Task 16 Software installation for Macintosh users. 49 Task 17 Configure the printer on the network. 51 Task 18 Distribute the software to network clients (optional)*. 52 Task 19 Install the software for network clients (optional)*.53 Task 20 Connect to the printer. 55

*You do not need to complete these steps if you do not use these features.
For information on solving problems or obtaining additional software, see the following pages: Troubleshooting checklist. 56 Communicating with an optional HP JetDirect Print Server. 58 Support information. 60

4 Installation checklist

Where to look for more information.
Several references are available for use with this printer. For additional copies of the guides below, contact HP Parts Direct Ordering at (800) 227-8164 (U.S.) or contact your HP-authorized dealer. WWW Additional information and select manuals are available at http://www.hp.com/support/lj4550.

Setting up the printer

Getting Started Guide Step-by-step instructions for installing and setting up the printer.

Using the printer

Online User Guide Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer. If you would like a hard copy, print the user guide using your printer.
Where to look for more information. 5
Online Help Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver.
HP JetDirect Print Server Administrators Guide* Step-by-step instructions for configuring the HP JetDirect print server.
*Accompanies printers that include an HP JetDirect print server (network card).
You can now register yourself as an HP Color LaserJet printer user on the HP Web Registration site at: http://www.hp.com/go/ColorLaserPrinter_register.
6 Where to look for more information.

Wheres the user guide?

The user guide for this printer is supplied in online format for viewing on your computer screen using Adobe Acrobat Reader. The user guide and Adobe Acrobat Reader are available on the CD-ROM. Note Adobe Acrobat Reader is only available for English on the CD-ROM. Go to http://www.adobe.com for the latest versions and additional languages.
Screen view of the online user guide in Acrobat Reader For help on using the online user guide, click on a link in the bookmark column ( [1] ). Or see page 2 of the user guide for links to other information. WWW For more information on buying various types of media to use with this printer go to U.S. http://www.hp.com/go/ljsupplies or Worldwide http://www.hp.com/ghp/buyonline.html.

Wheres the user guide? 7

Task 1

12 Task 2

Installing the optional 500-sheet paper feeder
1 Using safe lifting techniques, remove the optional 500-sheet paper feeder from the box. Place the optional 500-sheet paper feeder in the prepared location that is suitable for installing the printer.

Task 2 13

Installing the optional duplex printing accessory
1 Using safe lifting techniques, remove the optional duplex printing accessory from the box.
Note For easier assembly during placement, line up the outside, beveled edges of the optional 500-sheet paper tray, the optional duplex printing accessory, and the printer. 2 If you have the optional 500-sheet paper feeder installed, use the guide pins on the optional 500-sheet paper feeder to align the optional duplex printing accessory.
CAUTION Avoid bending the guide pins while lowering the duplex printing accessory. 3 Gently lower the optional duplex printing accessory onto the optional 500-sheet feeder, or onto the prepared surface.

14 Task 2

Installing the printer
Due to the weight of the printer, carrying distance should be minimized for additional safety. Use of a stable cart is advisable. 1 Using safe lifting techniques, remove the printer from the box. The printer weighs approximately 57 kg (125 lb).
2 CAUTION When removing the printer from the box, make sure you lift the printer using the hand holds located on each side of the printer. Lifting the printer from the front and rear could seriously damage the printer. If the optional duplex printing accessory or optional 500-sheet paper feeder is installed, use the guide pins on either accessory to align the printer.
CAUTION Avoid bending the guide pins while lowering the printer. 3 If no optional accessories are installed, place the printer in the prepared location. If the optional duplex printing accessory or the optional 500-sheet paper feeder are installed, gently lower the printer onto the accessory.

Task 2 15

Remove the protective film from the printer control panel. Remove all external packing tape from the printer, Tray 3, and the optional duplex printing accessory.
Note Make sure you remove the tape from the back of the printer. 6 Open the middle front drawer and remove the packing tape. Then close the drawer.

16 Task 2

Task 3

Install the power cord

3 Locate the power cord that shipped with the printer. Locate the standby button (power switch) on the front of the printer. The standby button has two positions: in (power on) and out (standby modethe fans remain on). Make sure that the standby button is out (standby mode). Insert the power cord into the power receptacle on the back side of the printer. OR If you are installing an optional duplex printing accessory, insert the power cord into the power receptacle on the back side of the optional duplex printing accessory.

Task 3 17

Insert the short optional duplex printing accessory power cord on the back of the optional duplex printing accessory into the power receptacle on the back side of the printer. Connect the power cord to a grounded power outlet.

18 Task 3

Task 4
Load media into the trays
Front view The printer has the following trays: 3 Tray 1 (multipurpose tray) with extending paper support Tray 2 (250-sheet tray) Optional Tray 3 (500-sheet tray)

Task 4 19

Using media types
The printer control panel can be configured so that the printer draws certain media types from specific trays. This enables you, in the printer driver, to select media by type rather than by tray (source). Selecting media by type helps prevent accidental printing on special or expensive media. For example, if a tray is configured for letterhead, and you specify in the driver to print on plain paper, the printer will not accidentally print on letterhead from the letterhead tray. For more information on using the printer control panel to set the size and type of media for the input trays, see the online user guide. CAUTION Hewlett-Packard recommends using HP Color LaserJet Transparencies (C2934A for letter-size and C2936A for A4-size) for optimum printing results. Do not use DeskJet (inkjet) or monochrome transparencies in your printer. The transparencies can become overheated and melt, causing serious damage to your printer. For more information on buying various types of media to use with this printer go to U.S. http://www.hp.com/go/ljsupplies or Worldwide http://www.hp.com/ghp/buyonline.html.

12 After installing the fourth toner cartridge, close the top cover. CAUTION If you need to ship the printer in the future, remove the toner cartridges and imaging drum before shipping. Leave the printer turned on and continue to the next task.

32 Task 6

Task 7

Install the imaging drum

1 Locate the imaging drum package that came with the printer. Remove the imaging drum from the bag.
CAUTION Avoid exposing the imaging drum to direct light. Exposure to light for more than 15 seconds can seriously damage the imaging drum. 3 On the printer, pull open the front upper drawer until it stops. Align the imaging drum over the open drawer so that the arrow on top points to the rear of the printer, and the blue end cap on the side slides into the slot identified with the blue arrow. Slide the imaging drum down into place. Push the front upper drawer shut. Wait while the printer runs an internal color calibration. The calibration takes a few minutes. When the printer is ready, the control panel displays READY.
CAUTION If you need to ship the printer in the future, remove the toner cartridges and imaging drum before shipping.

Task 7 33

Task 8
Set PowerSave and test printer operation
PowerSave reduces power consumption when the printer is not in use. The factory default setting for PowerSave is on, and the time setting is 30 minutes. The instructions below explain how to change the time setting and how to turn PowerSave off.

Setting PowerSave

1 Press MENU on the control panel until CONFIGURATION MENU appears on the control panel display. Press ITEM until POWERSAVE TIME= 30 MIN * appears. Press VALUE + or VALUE to display other time-setting choices between 30 minutes and 4 hours. Press SELECT to save your choice. An asterisk ( * ) appears beside your saved choice.

READY.

Press GO. The control panel displays

34 Task 8

Testing printer operation
Print a configuration page to ensure that the printer is working properly. 1 Press MENU on the control panel until INFORMATION MENU appears on the control panel display. Press ITEM until PRINT CONFIGURATION appears. Press SELECT to print a configuration page. After about 30 seconds, the configuration page prints. If it does not print, see Troubleshooting checklist on page 56.

Leave the printer turned on and continue to the next task.

Task 8 35

Task 9
Connect the printer to the network (optional)
The HP Color LaserJet 4550N, 4550DN, and 4550HDN printers come with the HP JetDirect 610N print server, which supports RJ-45 (unshielded twisted pair) for 10/100Base-TX networks.
Connecting to a 10/100Base-TX network
Plug the connector of your unshielded twisted-pair cable into the RJ-45 port. The other end of the cable should be attached to the network. RJ-45 (10/100Base-TX) connection

36 Task 9

Task 10 Lock the printer control panel (optional)
You can prevent users from changing printer control panel settings by establishing a password and locking the printer control panel. The control panel offers multiple levels of security. You can lock certain control panel menus, allowing users to change the rest of the menus, or you can lock all of the menusand you can even lock the CANCEL JOB key. When the printer control panel is locked, unauthorized users who try to change settings at the control panel receive the following message:
ACCESS DENIED MENUS LOCKED

Levels of security

Lock Setting
0 = None 1 = Minimum 2 = Moderate
Control panel items locked
No items are locked Configuration Menu I/O Menu Configuration Menu I/O Menu Calibration Menu Configuration Menu I/O Menu Calibration Menu Resets Menu Calibration Menu Resets Menu Resets Menu Paper Handling Menu Paper Handling Menu Information Menu Printing Menu CANCEL JOB key

3 = Maximum

Use HP Web JetAdmin software, HP LaserJet Utility for Macintosh, or an ASCII escape sequence to perform this procedure. HP software is easier to use than an ASCII escape sequence. For instructions on locking the control panel by using either HP Web JetAdmin software or the HP LaserJet Utility for Macintosh, access the online Help for that software. WWW HP recommends that network administrators use HP Web JetAdmin to manage HP printers on a network. HP Web JetAdmin is available from the web at http://www.hp.com/support/net_printing.

individual user with an IBM-compatible computer directly connected to the printer by a parallel cable network administrator who is installing the printer on a network for network clients users with Macintosh-compatible computers connected to the printer by a LocalTalk or EtherNet cable (for EtherNet)

CD-ROM software contents

The CD-ROM includes software designed for users who are operating in the following environments:

G G G G G G

Windows 3.x Windows 9x Windows NT 4.0 Windows 2000 Macintosh System 7.5.3 or later Novell NetWare 3.x, 4.x, 5.x
For the latest drivers or for additional drivers, go to http://www.hp.com/ support/lj4550. Once connected, select Downloads and Drivers to find the driver you wish to download.

Task 13 43

Task 14 Software installation for individual users with IBM-compatible computers

Overview

Use this procedure if you use an IBM-compatible computer and it is the only one connected to the printer, and the computer is connected to the printer by a parallel cable (IEEE-1284 compliant) with a C-size connector.
The procedure consists of the following general steps (detailed instructions follow):
Install the software on the computer that is connected to the printer. If your printer has the optional 500-sheet paper feeder or optional duplex printing accessory, configure the printer driver to show that these options are installed (see the printer driver online Help for instructions).

44 Task 14

Detailed instructions
These installation instructions are for systems running Windows 9x, Windows NT 4.0, or Windows 2000. The setup software detects both the version of Windows that you are running and the language that is selected in your operating system. The setup software then installs printer drivers and software that are appropriate for your system. Log onto the computer that is connected to the printer. Close all applications. Turn off virus checkers and terminate-andstay-resident (TSR) programs. After installation, these programs can be turned back on. Insert the HP Color LaserJet 4550 Printing System and Documentation CD-ROM into the CD-ROM drive. The CD-ROM should run automatically.

If AutoPlay does not automatically begin the installer program, click Start and then click Run. Type D:\SETUP.EXE at the prompt. (This assumes that your CD-ROM drive is the D:\ drive.) 4 A screen appears that allows you to browse the contents of the CD-ROM or begin installing the printer software. Click Install Printer and follow the instructions on your screen. There are two installation options for the printing system software. The Typical installation option will install the following: PCL 6 printer driver and online Help PCL 5c printer driver and online Help PS printer driver and online Help The Custom installation option allows you to cancel any of the printing system software options.
To download the latest version of HP Web JetAdmin, visit HP Customer Care online at http://www.hp.com/support/net_printing.

Task 14 45

Task 15 Software installation for network administrators
Use this procedure if you are a network administrator who is installing the printer on a network for network clients. WWW HP recommends that network administrators use HP Web JetAdmin to manage HP printers on a network. HP Web JetAdmin is available from the web at http://www.hp.com/support/net_printing.

46 Task 15

This procedure consists of the following general steps (detailed instructions follow):
Depending on the network environment, install the software on either the network administrator workstation or on the network server. From a Windows 9x, Windows NT 4.0, or Windows 2000 system, run the printer installation software to set up your printer on a Microsoft or Novell Netware network. For other networks, refer to the HP JetDirect Print Server Administrators Guide. Distribute the printer driver to each network client. You can pass around the CD-ROM, or you can place disk images of the driver onto a network directory or onto diskettes. Install the software onto client workstations. Users may connect their workstations to the printer by using the Add Printer Wizard (Windows). For specific instructions, see Task 20, Connect to the printer.
If the printer has the optional 500-sheet paper feeder or optional duplex printing accessory, configure the printer driver on each computer to show that these options are installed (see the printer driver online Help for instructions).

These instructions are for network administrators. Procedures for installing the software vary according to your operating system and network environment. Use the instructions below that best match your operating system and network environment.
Windows 9x, Windows NT 4.0, and Windows 2000
The setup software detects both the version of Windows that you are running and the language that is selected in your operating system. The setup software then installs printer drivers and software that are appropriate for your system. Note For Novell NetWare or Microsoft networks, run the printer installation software. On NetWare networks, you will be able to set up the appropriate queues on the NetWare server and HP JetDirect print server. On Microsoft networks, you can set up IP configuration parameters and share the printer. For Windows NT 4.0, and Windows 2000 server networks, install the software on the server.

Task 15 47

Depending on your environment, log onto the network administrator workstation or onto the server with Supervisor or Administrator privileges. Close all applications. Turn off virus checkers and terminate-andstay-resident (TSR) programs. After installation, these programs can be turned back on. Insert the HP Color LaserJet 4550 Printing System and Documentation CD-ROM into the CD-ROM drive. The CD-ROM should run automatically.
If AutoPlay does not automatically begin the installer program, click Start and then click Run. Type D:\SETUP.EXE at the prompt. (This assumes that your CD-ROM drive is the D:\ drive.) 4 A screen will appear that will allow you to browse the contents of the CD-ROM, or begin installing the printer software. Click Install Printer, and follow the instructions on your screen. There are two installation options for the printing system software. The Typical installation option will install the following: PCL 6 printer driver and online Help PCL 5e printer driver and online Help PS printer driver and online Help The Custom installation option allows you to cancel any of the printing system software options.
You can quickly create a port for the printer as part of the installation process using the HP Network Printer Wizard.

48 Task 15

Task 16 Software installation for Macintosh users
On a Macintosh-compatible computer, the installation procedures are the same for a network administrator, a network client, and a single user. Install the software on any computer that will be printing to the printer. (Individual user connection illustrated below.) In an AppleTalk environment, you have the option of assigning a name and a network zone to the printer. Users may connect their workstations to the printer by configuring a LaserWriter 8 driver with the new PPD in the Chooser (Macintosh). For specific instructions, see Task 20, Connect to the printer.

Control panel displays an error message. Turn the printer off and back on. If the message does not clear, see the online user guide, or see http://www.hp.com/lj4550_solve_a_problem. Cannot find the printer in the network OR The HP JetDirect configuration page indicates an I/O CARD NOT READY message. Ensure your configuration parameters are correct. See the troubleshooting section in the HP JetDirect Print Server Administrators Guide. Verify cabling connections.
For more messages and solutions, see the chapter called Solving Problems with the Printer in the online user guide.
Troubleshooting checklist 57
Communicating with an optional HP JetDirect Print Server
If the printer contains an optional HP JetDirect print server, and you cannot communicate with the printer over the network, verify the operation of the print server. Print an HP JetDirect configuration page. If the message I/O CARD READY does not appear on the configuration page, see the troubleshooting section of the HP JetDirect Print Server Administrators Guide.
HP JetDirect 10/100TX print server
If the printer contains an optional HP JetDirect 10/100TX print server, check to see that the print server was able to link to the network:
Check the link-speed indicators (10 or 100) on the print server. If both are off, the print server failed to link to the network. Check the HP JetDirect configuration page. The message LOSS OF CARRIER ERROR indicates that the print server failed to link to the network. If the print server failed to link, verify that all cables are correctly connected. If all cables are correctly connected and the print server still fails to link, follow the steps below: Use the EIO menu at the printers control panel to manually set the HP JetDirect print servers operating mode. Verify that the configuration of the connecting network device (such as a 10/100TX network switch) matches. For example, to set the print server for 100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. Turn the printer on and check the print server operation. If the print server fails to link, contact HP for assistance. Refer to Support information on page 60 or in the online user guide for URLs and phone numbers.
58 Communicating with an optional HP JetDirect Print Server

Regulatory statements

FCC regulations
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

G G G G

Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is located. Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the printer that are not expressly approved by HP could void the users authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class A limits of Part 15 of FCC rules.

Canadian DOC regulations

Complies with Canadian EMC Class A requirements. Conforme la classe A des normes canadiennes de compatibilit lectromagntiques (CEM).

Regulatory statements 59

Support information
HP Customer Care Online services: for 24-hour access to information over your modem, we suggest these services: World Wide Web URLPrinter drivers, updated HP software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com/support/lj4550 in Europe http://www2.hp.com
Printer drivers may be obtained from the following sites: in Japan ftp://www.jpn.hp.com/drivers in Korea http://www.hp.co.kr in Taiwan http://www.hp.com.tw or the local driver website http://www.dds.com.tw
Obtaining software utilities and electronic information for U.S.:
Phone: (805) 257-5565 Fax: (805) 257-6995
Mail: Hewlett-Packard Distribution P Box 907.O. Santa Clarita, CA 91380-9007 U.S.A.
HP website: http://www.hp.com
For Canada: For Asia-Pacific countries/regions: For Australia, New Zealand, and India: For European English:
(905) 206-4663 Contact Mentor Media at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (11) 682-6035. For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call (44) (142) 986-5511.

60 Support information

HP Customer Care (continued) HP direct ordering for accessories or supplies: HP Support Assistant compact disc:
Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada) or link to U.S. http://www.hp.com/go/ljsupplies or Worldwide http://www.hp.com/ghp/buyonline.html to order supplies online. This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477. To locate HP-authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada) To locate HP-authorized Dealers on the Web see http://www.hp.com/ support/lj4550 and click Assistance. Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service 1-800-446-0522

HP Service Information:

HP Service Agreements:

Support information 61

HP Customer Care options worldwide
In addition to the phone numbers listed below, the online user guide contains worldwide sales and service addresses and phone numbers for countries/regions not listed here. HP Customer Care worldwide Customer support and product repair assistance for the U.S. and Canada:
Call 1-208-323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling. If you know your printer needs repair, call 1-800-243-9816 to locate your nearest HP-authorized service provider, or call 1-208-323-2551 for HP centralized service dispatch. Post-warranty telephone assistance is available to answer your product questions. Call 1-900-555-1500 ($2.50* per minute, U.S. only) or call 1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 6 am to 6 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change. To solve problems fast using the Internet see http://www.hp.com/support/ lj4550 and click on Solve a Problem.
European Customer Support Center language and in-country/regions options available
Open Monday through Friday 8:30 to 18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product number and serial number, date of purchase, and description of the problem. English Ireland: U.K.: International: Belgium: Netherlands: France: Belgium: Switzerland: (353) (0) (1) 662-5525 (44) (0) (171) 512-5202 (44) (0) (171) 512-5202 (32) (0) (2) 626-8806 (31) (0) (20) 606-8751 (33) (0) (1) 43-62-3434 (32) (0) (2) 626-8807 (41) (0) (84) 880-1111 German Norwegian Danish Finnish Swedish Italian Spanish Portuguese Germany Austria: Norway: Denmark: Finland: Sweden: Italy: Spain: Portugal: (49) (0) (180) 525-8143 (43) (0) (47) 22 11-6299 (45) 39 29-4099 (358) (0) 203-47-288 (46) (0) (8) 619-2170 (39) (0) (2) 264-10350 (34) (90) 232-1123 (351) (0) (1) 317-6333