HP Jetdirect en3700 fast ethernet external print server for network capable Hi-Speed USB 2.0 peripherals
2003 Hewlett-Packard Development Company, L.P. Online version 1 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Software Warranty. A copy of the specific warranty terms applicable to your Hewlett-Packard software product and replacement parts can be obtained from your local Sales and Service Office. Restricted Rights Legend. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 for DOD agencies, and subparagraphs (c) (1) and (c) (2) of the Commercial Computer Software Restricted Rights clause at FAR 52.227-19 for other agencies. Use of this manual and flexible disk(s), tape cartridge(s), or CD-ROM(s) supplied for this pack is restricted to this product only. Additional copies of the programs may be made for security and back-up purposes only. Resale of the programs in their present form or with alterations, is expressly prohibited. Trademark Notices Adobe, Acrobat, Acrobat Logo, and PostScript are trademarks of Adobe Systems Incorporated. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Netscape, Netscape Communicator, Netscape Navigator, and the Netscape logo are U.S. trademarks of Netscape Communications Corporation. UNIX is a registered trademark of the Open Group.

Contents

1 Introduction...1-1
General product information. 1-1 Contents of the product package. 1-2
Installing the print server..2-1
Overview of installation. 2-1 Install hardware. 2-1 Install software. 2-1 Steps for installing the print server hardware. 2-2
Configuring and managing the print server on your network3-1
Basic configuration. 3-1 Changing and managing the configuration. 3-2 Embedded web server. 3-2 List of protocols. 3-3 Useful Techniques. 3-4 Printing a configuration page. 3-4 Setting a new IP address. 3-4

Troubleshooting...4-1

Help-yourself troubleshooting. 4-1 Interpreting the configuration page. 4-1 Interpreting the lights on the print server. 4-5 Resetting print server to factory defaults (cold reset). 4-7
HP Jetdirect fast ethernet external print server
Getting Support and Service..5-1
Help-yourself troubleshooting. 5-1 Call HP: HP support by phone. 5-1 WWW: HP support online. 5-2 WWW: HP user forums. 5-2 Getting Warranty Service. 5-3 Hewlett-Packard Limited Global Warranty Statement. 5-3 Local warranty statements. 5-4 Getting warranty service. 5-5
Specifications, Safety, and Regulatory..6-1
Supported networking. 6-1 Supported network protocols. 6-2 Physical specifications. 6-4 Environmental specifications. Electrical specifications. Electromagnetic specifications. Safety statements. Regulatory statements. 6-4 6-5 6-6 6-7 6-7

User Guide

Chapter 1

Introduction

General product information
The HP Jetdirect en3700 is an external print server with USB 2.0 connection. It plugs into the USB port of printers (and multifunction peripherals) to provide a network connection for those printers. (A label on the end of the products box lists printers that are tested and supported. Newer models may also be supported.) The print server connects to an Ethernet (IEEE 802.3i 10Base-T) or Fast Ethernet (IEEE 802.3u 100Base-TX) network, attached at the RJ-45 connector using twisted-pair cabling. The HP Jetdirect en3700 offers all the features of the HP Jetdirect 310x external print server, plus additional USB 2.0 high-speed connection functionality. The en3700 print server supports both peer-to-peer and client/server printer networking under TCP/IP; it supports peer-to-peer printer networking under IPX/SPX (direct mode), Apple EtherTalk, and LPD printing. Operating system support includes Windows (98, 2000, ME, NT 4.0, and XP) and MacOS (v 9.04 and later). See the section on specifications for details of which operating systems support which protocols. The en3700 print server includes all the protocol support of the 310x. These protocols are, in various combinations, supported on these operating systems: Windows (98, 2000, ME, NT 4.0, and XP), MacOS, Novell NetWare, HP-UX, Solaris (on SPARC systems), SCO UNIX, LINUX, IBM AIX, MPE-IX, and Artisoft LANtastic. See the section on specifications for details of which operating systems support which protocols.

HP Jetdirect en3700 fast ethernet external print server
The print server includes an embedded Web server that allows remote management through a Web browser. The embedded Web server, which allows you to monitor and manage the print server remotely, requires Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 5.0 or later. See the specifications section for more details on the print servers.
Contents of the product package
The HP Jetdirect en3700 external print server includes: print server module power module USB cable HP Jetdirect CD (includes installation software, manuals, and troubleshooting) Startup Guide poster

Chapter 2

Installing the print server

Overview of installation

Install hardware
Summary: To connect the printer to the network using the HP Jetdirect en3700 external print server, you will connect the print server to the network with a network cable, connect the print server to the printer with the included USB cable, plug in the power adapter, and print a configuration (self-test) page.
Use the instructions at either of the following locations: The printed Startup Guide poster that is supplied with the print server. On this web page belowstarting with Steps for installing the print server hardware.

Install software

For the basic procedure to set up each Windows (98, 2000, XP, ME, NT 4.0) computer for printing on the networked printer, refer to the Network Basics section of the HP JetDirect en3700 in your CD-ROM documentation.
This default procedure involves installing printer drivers and other software and configuring network parameters. You will use the installation software on either the CD-ROM supplied with your printer or on the Jetdirect CD-ROM supplied with your print server, depending on your printer model. For more details see www.hp.com/support/network-printer-CD. For the LPR/LPD (Line Printer Daemon) alternative printing method: See the LPD topic in the HP Jetdirect Administrators Guide. For Macintosh setup (MacOS 8.6 or later), read the Jetdirect CD-ROM on a Macintosh system, select the file Network Printing.htm, and follow the instructions for setting up network printing.
Steps for installing the print server hardware
1. Attach the print server to a 10Base-T (Ethernet) or 100Base-TX (Fast Ethernet) local area network by plugging a network cable into the RJ-45 connector on the back of the print server.

Attach the print server to the printer by plugging the Universal Serial Bus (USB) cableshipped with the print serverinto the USB connector on the back of the print server and into the USB connector on the printer.
Caution! Unsupported USB Devices include: HP 4135A Jetdirect Connectivity Card any USB hub any USB-to-parallel converter any USB cable extender
Plug the DC power cord from the power moduleshipped with the print serverinto the power connector on the back of the print server. Plug the power module into a power outlet.
Caution! Do not use the power module shipped with your print server with any other products! Verify the print servers LEDs: The 10 or 100 LED on the rear end of the print server lights green to indicate the connection speed.
The power/status LED on the top front begins blinking and within 15 seconds is solid green, to indicate the server passed its self-test.
A solid green USB LED on the top front indicates a good USB connection, as illustrated above.
If your LEDs are not solid green, refer to chapter 4, Troubleshooting. 5. Verify the connection with the printer by printing a configuration (test) page: Briefly press and release the test button on the back of the print server. The page should soon emerge from the attached printer.
If the page does not appear on the printer, or if it is unreadable, refer to chapter 4, Troubleshooting. 6. You can mount the print server on a wall, using the keyhole slots on the underside of the print server.

Chapter 3

Configuring and managing the print server on your network
This section introduces the tools you can use to configure and manage your print server, and the protocols you can set up. Basic configuration, as part of the installation process Changing and managing the configuration List of protocols for printing and managing Useful techniques: Printing a configuration page Setting a new IP address Sesetting to factory-default settings

Basic configuration

Set up each Macintosh running MacOS (9.04 or later). Read the Jetdirect CD-ROM on a Macintosh system, select the file Network Printing.htm, and follow the instructions for setting up network printing. Set up each Windows computer for printing on the networked printer by using the HP Install Network Printer Wizard.
This basic procedure involves installing printer drivers and other software, configuring network parameters, and setting up the print path. You will use the installation software on either the CD-ROM supplied with your printer or on the HP Jetdirect CD-ROM supplied with your print server, depending on your printer model. This is explained in the software instructions on your Quick Start Guide poster supplied with your print server, or you can also see http://www.hp.com/support/network-printer-CD. To use the wizard to install the networked printer on this computer, return to the initial screen for this CD, select the [Install] button, and follow the instructions there. Help is included. When finished there, this computer is ready to use the printer. After using the wizard, you can use the additional tools listed below to make configuration changes and additions and to monitor the printer. NOTE: Making network address changes might break the print path set up by the wizard.

Changing and managing the configuration
Your comprehensive reference is the HP Jetdirect Administrators Guide. You will find the following among the topics listed in its contents panel: Security features LPD printing FTP printing Other software tools (for a variety of operating environments) Embedded web server

Embedded web server

Each Jetdirect print server contains an embedded web server, a tool for configuring and managing the print server. This acts like a small web site that allows you to configure various parameters of the print server, such as an IP or IPX address. In addition, a simple network scanning facility, sometimes called Web Scan, is available through the embedded web server if your print server is attached to a supported MFP (multifunction peripheral) or All-in-One device. Refer to the section in the Jetdirect Administrators Guide on the embedded web server.
You use your standard web browser for access to the embedded web servers functions. Open your browser and enter the print servers IP address as the URL. (Most browsers will take a simple IP address; if yours doesnt, insert http:// before the IP address.) If you dont know your print servers IP address, print a configuration page. The IP address will be listed in the TCP/IP section. The embedded web servers screens should be reasonably self-explanatory, and a little exploration will probably show you what you need to know. (For full details, refer to the Jetdirect Administrators Guide.) All entries show the current values of the print servers parameters, and you can change those values by entering new ones (if your network administrator has allowed full access to them). Note that if you change the print servers IP address, you will lose the connection to the print server. You can reconnect by pointing your browser at the new IP address.

List of protocols

The following protocols, and protocol-specific configurations and tools, are supported by the print server. Use the HP Jetdirect Administrators Guide as your reference for protocols. TCP/IP: DHCP: a tool for autoconfiguration BOOTP: a tool for autoconfiguration TFTP: a tool for extended autoconfiguration RARP: a tool on some systems for configuring an IP address Telnet: a tool for configuration and monitoring the print server Moving the print server to another IP network

LPD (line printer daemon) printing
FTP printing IPP printing IPX/SPX (In most cases, parameters do not need to be set on the print server.) NOTE: The print server supports both IPX/SPX direct mode (peer-to-peer) and IPX/SPX in client/server mode with Novell NetWare servers.
DLC/LLC: Can be enabled or disabled; otherwise there are no parameters to set on the Jetdirect module. AppleTalk: Printer Name and Printer Zone parameters can be set up using the HP LaserJet Utility for MacOS. SNMP: (Simple Network Management Protocol) used with your configuration and management tools. The Jetdirect-specific MIB (Management Information Base) is MIB-II compliant; it is available upon request from HP Support.

Useful Techniques

Printing a configuration page Setting a new IP address Resetting to factory-default settings
Printing a configuration page
Briefly press and release the test button on the rear end of the print server. The page should soon emerge from the attached printer. Refer to Interpreting the configuration page and diagnosing problems in chapter 4, Troubleshooting.

Setting a new IP address

The procedure depends on whether you are changing the address to one on the same network or on another network (and need to ensure the address doesnt conflict on the new network).
If you are changing to an address on the same IP network:
1. Open your browser and enter the print servers current IP address as the URL. (You may need to precede it with http://). If you dont know the current IP address, find it by printing a configuration page. Click on the Networking tab in the page that then appears in the browser. On the Networking page, make sure that TCP/IP is selected. Set the IP Configuration Method to Manual. Enter the new IP address in the IP Address box. Since you will lose your connection to the embedded web server when you change the address, you can re-establish the connection by entering the new IP address in your browsers URL field.

2. 3. 4. 5. 6.

If you are moving the print server to another IP network:
1. First, do one of the following: Change the IP address to one usable on the new network: Verify the Subnet Mask and Default Gateway are usable with the new network, or fix them. Erase the current IP address and configure another address after you are installed on the new network. Verify the Subnet Mask and Default Gateway are usable with the new address, or fix them. Then reset the print server to factory defaults. See Performing a cold reset (to factory defaults) below. Finally, do one of the following: If the print server was configured using BOOTP or DHCP, edit the appropriate system files with updated settings. If the current BOOTP server is not reachable, you may need to locate and configure a different BOOTP server. If the IP address and other parameters were manually set, then manually reconfigure them. Verify the Subnet Mask and Default Gateway.

2. 3.

Performing a cold reset (to factory defaults)
Once you configure the print server, the configuration settings are retained in memory unless you manually reset them to factory defaults, as follows: 1. 2. Unplug the power module from the back of the print server. While holding down the test button on the back of the print server, plug the power module back into the print server and continue to hold down the test button for about five seconds. Any user-configured settings will be erased.

Chapter 4

Troubleshooting
Help-yourself troubleshooting
For information to solve problems and get your print server working, refer to the Troubleshooting section in the HP Jetdirect CD-ROM en3700 User Guide for interactive step-by-step troubleshooting procedures.
Interpreting the configuration page
The configuration page (also called a self-test page or configuration plot) for a print server displays messages, network statistics, and status for the print server. To print a configuration page, press the test button on the print server. An HP Jetdirect configuration page can also be viewed over the network from a management utility (such as HP Web Jetadmin), or by accessing the embedded web server on the HP Jetdirect print server. Below is a sample for the en3700 external print server. A general description of each section is given below the sample pages. For a specific description of each entry on your page, see the HP Jetdirect Administrators Guide. Find the HP Jetdirect Configuration Page topic in its contents panel.
Chapter 4 Troubleshooting
General Jetdirect Information: Provides general print server status and identification information. USB Printer Information: Provides the USB 2.0 printer class descriptors for the device connected to the port. Security Settings: Provides the current values for various security and access control parameters for the print server. Network Statistics: Provides the current values for various network parameters monitored by the print server. TCP/IP Protocol Information: Provides the current status and parameter values for the TCP/IP network protocols. IPX/SPX Protocol Information: Provides the current status and parameter values for the IPX/SPX network protocols. Novell/NetWare Protocol Information: Provides the current status and parameter values for the Novell NetWare network protocol. AppleTalk Protocol Information: Provides the current status and parameter values for the AppleTalk network protocols. DLC/LLC Protocol Information: Provides the current status and parameter values for the DLC/LLC network protocol.
Interpreting the lights on the print server
Power/Status Light Light Behavior Off On solid green Blinking slowly (green) Blinking slowly (amber) Blinking quickly (green) Flickering irregularly (green) Description Print server is not receiving power. Print server is on and ready. Print server receiving power but not ready; self-test may still be in process. Or, no network connection; check the 10 and 100 Link lights. Fault occurred during self-test or operation. Contact HP. Print server is processing the configuration page. Indicator of network activity.

10 or 100 Link Lights Light Behavior Off On solid green Description No network connection. Network connection is established at 10 Mb/s or at 100Mb/s.
USB Light Light Behavior Off On solid green Blinking (green) Description USB is not operational. This is OK before the print server finishes starting up. After startup completes, this could indicate a faulty print server. USB is enabled and ready for use. This begins before the USB cable is connected. Software fault occurred for the firmware. There is a valid USB device and connections, but the device is not supported. Make sure the attached device is a printer. Might be a hardware fault (for example, a short-circuit, faulty cable, or a printer drawing too much power). To verify, disconnect the USB cable at the print server. Switch on the printer if it is off. Power cycle the print server (unplug it and plug it back in). Then reconnect the USB cable. If the USB light is now green and steady, then no problem remains. Otherwise, if the USB light is still blinking amber, then there may be a faulty component. Try these steps to determine which component might be causing the problem: Detach the USB cable and power cycle the print server (unplug it and plug it back in). If the USB LED is green and steady, then the print server is OK. If it is blinking amber, then the print server is faulty. Try reconnecting the USB cable to the print server only, and power cycle the print server (unplug it and plug it back in). If the USB LED is green and steady, then the cable is also OK. If it is blinking amber, then the cable may be faulty. Power cycle the printer and reconnect the USB cable to the printer. If the USB LED is green and steady, then the printer is also OK. If it is blinking amber, then the printer may be faulty.

Blinking (amber)

Resetting print server to factory defaults (cold reset)
Once you configure the HP external print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow these steps: 1. 2. Unplug the power module from the back of the print server. While holding down the test button on the back of the print server, plug the power module back into the print server and continue to hold down the test button for about five seconds. Any user-configured settings will be erased.
When the procedure is done, the print server responds exactly like it was fresh from the factory.

Chapter 5

Getting Support and Service
Call HP: HP support by phone
Highly trained technicians are ready to take your call. NOTE: Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates. For the most up-to-date HP support telephone numbers worldwide, visit Customer Support (http://www.hp.com/cpso-support/guide/psd/expectations.html) to access a list of regional telephone numbers. In the USA and Canada, the support telephone number for HP Jetdirect products is: 1-800-HPINVENT (1-800-474-6836).

WWW: HP support online

Refer to our support pages on the HP Web site www.hp.com/support/net_printing to help solve your issues and answer your questions about your HP Jetdirect print server, 24 hours a day, 7 days a week.
Software, driver, and firmware image upgrades
Hewlett-Packard offers downloadable electronic upgrades for some HP Jetdirect print servers with internal flash memory. The electronic upgrades are available on the Web and various online services. Current information about drivers, software versions, and HP Jetdirect firmware images are available from the following: Table 5-1.
World Wide Web America Online HP Distribution Center FTP Site Access HPs online support at http://www.hp.com/support/net_printing Receive drivers and upgrades by downloading them to your computer from the HP Forum. Order drivers and upgrades for HP printers by calling the HP Distribution Center at 805-257-5565 (USA only). Download printer drivers and upgrades from HP's anonymous FTP site at ftp://ftp.hp.com/pub/networking/software

WWW: HP user forums

Go online, anytime, and youll also find helpful user forumsa great source of ideas and suggestions for using your HP Jetdirect print server. You can access the user forum for network printing from http://welcome.hp.com/country/us/eng/gateway_forums.htm. (These forums are presented in English only.)

Getting Warranty Service

Hewlett-Packard Limited Global Warranty Statement

Table 5-2.

HP Product HP Jetdirect en3700 external print server for USB 2.0 Duration of Warranty One (1) year
HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products that prove to be defective. Replacement products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for a period of NINETY (90) DAYS, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the NINETY (90) day period, HP will replace software that does not execute its programming instructions due to such defects. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP

will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP will be liable for damage to tangible property per incident up to the greater of $300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
Local warranty statements
Australia and New Zealand
For consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you.

Argentina

Certificado de Garanta: vea el folleto de garanta que acompaa al paquete del producto.
Pliza de Garanta: vea el folleto de garanta que acompaa al paquete del producto.

Getting warranty service

For your records, please retain your original proof of purchase. Record the product number and serial number. Your product number is on a label on the bottom of the print server, for example, J7942A. The serial number is on the same label.

Your authorized dealer

If you encounter difficulty, begin by contacting the person who sold the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.
HP support for warranty service
For warranty service on HP Jetdirect products, call HP support. See Call HP: HP support by phone mentioned earlier in this chapter or visit http://www.hp.com/support/support_assistance. The HP support representative will help you with troubleshooting, and advise you on warranty service. When calling, please have the following information ready: HP Jetdirect product you are calling about, for example, J7942A. Model number of the product, for example, Jetdirect en3700. Serial number of the product. Complete description of the problem. Proof of purchase of your product. Your shipping address.
Service billing (out of warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and billing addresses and payment information.

Service outside the USA

Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions.

Chapter 6

Specifications, Safety, and Regulatory

Supported networking

Physical
Supports unshielded or shielded twisted-pair cabling, using an RJ-45 connector, for: IEEE 802.3i 10Base-T (Ethernet) IEEE 802.3u 100Base-TX (Fast Ethernet)
Requires a 10Base-T or 100Base-T network hub or concentrator that supports link beat (link test pulse) signals.
Supported network protocols
TCP/I P (*) direct mode Microsoft Windows: 98, Me NT 4.0 2000, XP UNIX and Linux: HP-UX 10.20, 11.x HP MPE iX Sun Solaris 2.5x, 2.6, 7, 8 (SPARC systems only) SunOS 4.1.x IBM AIX 3.2.5 & later [requires software from NOS vendor] SCO UnixWare 7.x OpenServer 5.x SGI IRIX 6.x Digital UNIX 4.x Red Hat Linux 5.2 Red Hat Linux 6.x, 7.x SuSE Linux 6.x Novell * NetWare 3.2 NetWare 4.2, 5.x, 6 NDPS X X X X X X X X X X X X X X X X X X X X X X X X X X DLC/LLC LPD IPX/SPX FTP printing Apple EtherTalk IPP direct mode Novell NetWare

X X X X X X

X X X X X
Apple: Mac OS 9.04 & later Artisoft LANtastic Any RFC1179-compliant system X X X X X
May require software from NOS or other vendor
Requires software from NOS vendor
*Other network protocols supported Telnet Bootp/DHCP WINS HTTP SLP IGMP iPrint NDS Bindery NCP SNMP v1, v2C
Advanced Security: SNMP v3 SSL/TLS

Physical specifications

Interfaces
Port Network USB Specification See network specifications above. Female A connector, compatible with USB version 2.0

Dimensions

Width Length Height 102 mm (4.08 in) 131 mm (5.25 in) 35 mm (1.40 in)

Weight

Weight 159 g (5.6 oz)
Environmental specifications
Operating environment Temperature Relative humidity Altitude 0 C to 55 C (32 F to 131 F) 15% to 95% at 40 C (104 F) 4.6 km (15,000 ft) Storage environment 40 C to 70 C (40 F to 158 F) 15% to 90% at 65 C (149 F) 4.6 km (15,000 ft)
Acoustic Noise: Not applicable
Electrical specifications

Power requirements

Print server Input voltage 13 Vdc Power module See input rating for power modules below 13 Vdc 100 mA Depends on particular power module
Nominal output voltage Input current

n/a 220 mA @ 13 V

Max. output current Frequency range

n/a dc

800 mA 50/60 Hz Depends on particular power module

Power consumption

Power modules
Countries/Regions Part num. Input rating Output rating
Australia, New Zealand, Argentina 0950-3358 China 0950-3347 Continental Europe 0950-3349 Japan 0950-3352 South Korea 100 Vac 50 Hz 13 Vdc @ 800 mA 230 Vac 50 Hz 13 Vdc @ 800 mA 220 Vac 50 Hz 13 Vdc @ 800 mA 240 Vac 50 Hz 13 Vdc @ 800 mA
0950-3351 South Africa, India 0950-3354 United Kingdom, Singapore, Ireland, Hong Kong SAR 0950-3350 USA, Canada, Latin America, Taiwan 0950-3348

220 Vac 50 Hz

13 Vdc @ 800 mA

220250 Vac 50 Hz

220240 Vac 50 Hz

110127 Vac 60 Hz

USB: Downstream power supplied

Compatible with USB 2.0

Electromagnetic specifications

Electromagnetic immunity

See the Declaration of Conformity (this chapter).
Electromagnetic emissions
USA: FCC part 15 Class B Canada: ICES-003 (B) Japan: VCCI Class 1, 2 Europe: CISPR-22/EN55022 Class B Australia/New Zealand: AS/NZA 3548 Russia: GOST 292116 Taiwan: BSMI Class A

Safety statements

Product complies with: IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11 UL 1950 CSA 950 NOM-019-SCIFI-1994, NOM-001-SCFI-1993

Regulatory statements

USA: FCC Class B Statement (U.S.A)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Declaration of Conformity
The Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community:

Australia

This equipment complies with Australian EMC requirements.

Canada

This equipment complies with Canadian EMC Class B requirements.

Japan: VCCI Class B

Korea: EMI

Taiwan: Class A

China: Chinese Safety Statement

Notify everyone on your network of the new name for your printer so they can select the printer in the Chooser.

Selecting a Zone

The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network. Instead of your printer remaining on the default zone, which is set by the router, this utility lets you select the zone on which your printer appears. The zones on which your printer can reside are limited by your network configuration. The HP LaserJet Utility only enables you to select a zone that is already configured for your network. Zones are groups of computers, printers, and other AppleTalk devices. They can be grouped by physical location (for example, Zone A may contain all the printers on the network in building A). They may also be grouped logically (for example, all printers used in the finance department). 1. Select the Settings icon from the scrolling icon list. The Please Select a Setting: dialog box appears. 2. Select Printer Zone in the list and click Edit. The Select a Zone dialog box appears.
HP Software Solutions Summary 31
3. Select your preferred network zone from the Select a Zone: list and click Set Zone. 4. To exit, select Quit from the File menu. Notify everyone on your network of the new zone for your printer so they can select the printer in the Chooser.

Selecting Your Printer

1. Select the Chooser from the Apple menu. 2. Select the printer icon for use with your printer. If the appropriate printer icon does not appear in the Chooser, or you are not sure which icon to select for your printer, see Installing the Printer Software in this chapter. 3. If AppleTalk is not active, an alert dialog box appears on your screen. Select OK. The Active button turns on. If your network is linked to other networks, the AppleTalk Zones list dialog box appears in the Chooser. 4. If applicable, select the zone in the AppleTalk Zones scrolling list where your printer is located. 5. Select the printer name you want to use from the list of printer names in the upper-right area of the Chooser. If the printer's name does not appear in the list, make sure the following tasks have been performed:
the printer is turned on and is online. the print server is connected to the printer and to the network. the printer cable connections are secure.
A READY message should appear if the printer has a control panel display. See Chapter 8 for more information. Note If your printer is the only name listed in the dialog box, you must still select it. Your printer remains selected until you select a different printer with the Chooser.
6. Click Setup or Create in the Chooser; then, if prompted, select the appropriate PostScript Printer Description file (PPD) for the printer. For more information, see the online documentation.

Write Mode option. An HP-proprietary tag that controls the TCP PSH flag setting for device-to-client data transfers. 0 (default): disables this option, flag not set. 1: all-push option. The push bit is set in all data packets.
IP Gateway Disable option. An HP-proprietary tag to prevent configuration of a Gateway IP address. 0 (default): allows an IP address. 1: prevents a Gateway IP address to be configured.

TCP/IP Configuration 45

Tags Supported in a BOOTP/DHCP Boot file (4 of 4)
Interlock Mode option. An HP-proprietary tag that specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. A Port Number and Option value are specified, in the form: <Port Number> <Option> <Port Number>: For supported HP Jetdirect print servers, the Port Number is 1 (default). <Option>: Option value 0 (default) disables interlock, 1 enables. Example: specifies <Port 1>, <interlock enabled>
TFTP servers IP address option. An HP-proprietary tag to specify the TFTP servers IP address where the TFTP configuration file is located. Network Configuration option. An HP-proprietary tag to specify either BOOTP-ONLY or DHCP-ONLY requests be sent.
A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spaces are not allowed between the characters on a line. Names, such as host names, must begin with a letter and can contain only letters, numbers, periods (for domain names only), or hyphens. The underline character (_) is not allowed. Refer to your system documentation or online help for more information. TFTP Configuration File Entries To provide additional configuration parameters for your HP Jetdirect print server, such as SNMP (Simple Network Management Protocol) or non-default settings, an additional configuration file can be downloaded using TFTP. This TFTP configuration files relative path name is specified in the BOOTP reply using the /etc/bootptab files T144 vendor-specific tag (or the ef standard BOOTP tag) entry. An example of a TFTP configuration file is provided below (the symbol # denotes a remark and is not included in the file).

TCP/IP Configuration 46

# # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 allow entries can be written through TFTP. # Up to 10 allow entries can be written through Telnet # or embedded Web server. # allow may include single IP addresses. # allow: 192.168.10.0 # # # Disable Telnet # telnet-config: 0 # # Enable the embedded Web server # ews-config: 1 # # Detect SNMP unauthorized usage # auth-trap: on # # Send Traps to 192.168.10.1 # trap-dest: 192.168.10.1 # # Specify the Set Community Name # set-cmnty-name: 1homer2 # # End of file 255.255.255.0

7. In the Lease Duration section, select Unlimited, then select OK. HP recommends that all printers be assigned infinite leases to avoid problems resulting from IP addresses that change. Be aware, however, that selecting an unlimited lease duration for the scope causes all clients in that scope to have infinite leases. If you want clients on your network to have finite leases, you can set the duration to a finite time, but you should configure all printers as reserved clients for the scope.

TCP/IP Configuration 64

8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window to set up a reservation for that printer: a. Type the selected IP address. b. Obtain the MAC address or hardware address from the configuration page, and type this address in the Unique Identifier box. c. Type the client name (any name is acceptable).
d. Select Add to add the reserved client. To delete a reservation, in the DHCP Manager window, select Scope and select Active Leases. In the Active Leases window, click on the reservation you want to delete and select Delete. 9. Select Close to return to the DHCP Manager window. 10. Skip this step if you are not planning to use WINS (Windows Internet Naming Service). Otherwise perform the following steps when configuring your DHCP server: a. From the DHCP Manager window, select DHCP Options and select one of the following: Scope if you want Name Services only for the selected scope. Global if you want Name Services for all scopes. b. Add the server to the Active Options list. From the DHCP Options window, select WINS/NBNS Servers (044) from the Unused Options list. Select Add, then select OK. A warning may appear requesting that you set the node type. You do this in step 10d.

TCP/IP Configuration 65

You must now provide the IP address of the WINS server by doing the following:

IP address for the print server, in dotted notation. For example: ip-config ip manual 192.168.45.39
where ip-config specifies manual configuration and ip manually sets the IP address 192.168.45.39 on the print server. Specifying 0.0.0.0 clears the IP address. If you exit and save a new IP address, it must be specified on the next Telnet connection. subnet-mask A value (in dotted notation) that identifies the network and host portions of an IP address in received messages. For example, subnet-mask 255.255.255.0 stores the subnet mask value 255.255.255.0 on the print server. The value 0.0.0.0 disables the subnet mask. For more information see Appendix A. default-gw The IP address of a default gateway, in dotted notation. For example, default-gw 192.168.40.1 assigns 192.168.40.1 as the IP address of the default gateway for the print server. Note: If the HP Jetdirect print server is configured by DHCP and you manually change the subnet mask or the default gateway address, you should manually change the print servers IP address. This will release the DHCP-assigned address back to the DHCP IP address pool.

TCP/IP Configuration 83

Telnet Commands and Parameters (6 of 18)
(Read-only parameter) The IP address of the server (such as a BOOTP or DHCP server) that last configured the IP address on the HP Jetdirect print server. (Read-only parameter) The IP address of the TFTP server that provided TFTP parameters to the HP Jetdirect print server. (Read-only parameter) The path and TFTP filename on the TFTP server. For example, hpnp/printer1.cfg The domain name for the device. For example, domain-name support.hp.com assigns support.hp.com as the domain name. The domain name does not include the host name; it is not the Fully Qualified Domain Name (such as printer1.support.hp.com).

Config Server

TFTP Server

TFTP Filename

domain-name
pri-dns-svr sec-dns-svr pri-wins-svr sec-wins-svr smtp-svr
IP address of the primary DNS (Domain Name System) server. IP address of a secondary DNS server to use if the primary DNS server is unavailable. The IP address of the primary Windows Internet Naming Service (WINS) server, in dotted notation. The IP address of the secondary Windows Internet Naming Service (WINS) server, in dotted notation. (SMTP Mail Server) The IP address of the outgoing e-mail Simple Mail Transport Protocol (SMTP) server, for use with supported Scan devices.

webscan-config

scan-idle-timeout

scan-email-config

MFP-config

usb-mode

Auto (default): Automatically negotiates and sets the highest communication mode possible for the attached printer or device. MLC: (Multiple Logical Channels) An HP-proprietary communication mode that allows multiple channels of simultaneous print, scan and status communications. BIDIR: A standard connection that supports bi-directional communications between the printer and print server. The print server sends print data and receives status from the printer. UNIDIR: A standard connection in which data is transferred in one direction only (to the printer).

usb-speed

(Read-only parameter, USB 2.0 products only) Specifies the autonegotiated communication speed over the USB connection between the HP Jetdirect print server and the device.
Full Speed: 12 Mbits/sec as specified in the USB v2.0 specifications, compatible with USB v1.1 specifications. Hi-Speed: 480 Mbits/sec for USB v2.0 devices only. Disconnected: The USB port is not connected.

TCP/IP Configuration 94

Telnet Commands and Parameters (17 of 18)
Specifies the printer job language (PJL) that the print server will use to send the Jetdirect configuration/status page to the printer.

status-page-lang

link-type
(10/100 Fast Ethernet) Sets the print servers link speed (10 or 100 Mbps) and communication mode (Full- or Half-Duplex). Selections are AUTO, 100FULL, 100HALF, 10FULL, 10HALF. For AUTO (default), the print server uses autonegotiation to determine the link speed and mode. If autonegotiation fails, then 100HALF is set.

network-select

(For HP Jetdirect products with a dual wired/wireless port, such as model ew2400) Specifies the active behavior of the print server.

job-timeout

(External print servers only) Specifies the time period after which an idle connection to the printer (for example, through the USB port) will be closed. An integer from 30 to 4294967295 seconds may be specified. If 0 is specified, the default value of 270 seconds is used.
Support Command Web JetAdmin URL Description (Read-only parameter) If HP Web Jetadmin discovers this device, the URL to access HP Web Jetadmin will be specified. (Read-only parameter) If HP Web Jetadmin discovers this device, the name of the HP Web Jetadmin host will be specified (if known). Typically used to identify the name of a person to contact for support of this device.
Web JetAdmin Name support-name

TCP/IP Configuration 95

Telnet Commands and Parameters (18 of 18)

Default IP

Send DHCP requests
A checkbox is used to specify whether DHCP requests will be periodically transmitted when a legacy default IP address 192.0.0.192 or link-local IP address 169.254.x.x has been automatically assigned. Clear the checkbox to disable DHCP requests. Check the checkbox (default) to enable DHCP requests.
Using the Embedded Web Server 117
IPX/SPX The IPX/SPX tab allows you to configure IPX/SPX (Internet Packet Exchange/Sequenced Packet Exchange) parameters on the HP Jetdirect print server for operation on a Novell NetWare or IPX/SPX-compatible network (such as a Microsoft network). See Table 4.5 for a description of items on this page. CAUTION If you are using direct-mode printing over IPX/SPX on a Microsoft network, do not disable IPX/SPX.
For a Novell NetWare network:
The embedded Web server may be used to select Queue Server Mode parameters in a Novell Directory Services (NDS) environment. You cannot create the NDS print server, printer, and queue objects using the embedded Web server. To create these objects, use other available tools or utilities.

Table 4.5

IPX/SPX Settings (1 of 2)
Description Enables or disables the IPX/SPX protocols on the HP Jetdirect print server. If the checkbox is empty, IPX/SPX is disabled. Specify the IPX/SPX frame type to be used by the HP Jetdirect print server on your network. After a frame type has been configured, all others will be counted and discarded.

IPX/SPX Enable

IPX/SPX Frame Type
AUTO (default) senses all frame types and configures the first one detected. EN_8023 limits the frame type to IPX over IEEE 802.3 frames. EN_II limits the frame type to IPX over Ethernet frames. EN_8022 limits the frame type to IPX over IEEE 802.2 with IEEE 802.3 frames. EN_SNAP limits the frame type to IPX over SNAP with IEEE 802.3 frames.
Using the Embedded Web Server 118

Item SAP Interval

IPX/SPX Settings (2 of 2)
Description Specifies the time interval (in seconds) that the HP Jetdirect print server waits to send Service Advertising Protocol (SAP) messages, which are broadcast to advertise its service capabilities on a Novell NetWare network. To disable SAP messages, use the value 0. Specify a NetWare printer name for the HP Jetdirect print server (alphanumeric characters only). The default name is NPIxxxxxx, where xxxxxx are the last six digits of the HP Jetdirect print server's LAN hardware (MAC) address. Specify the name of the NDS tree for this device. The NDS (Novell Directory Services) tree name refers to the name of the organizational tree used by your network. To disable NDS support, leave this field blank. The print server's NDS context refers to the NDS container or organizational unit that contains the print server object. Print queue and device objects can be located anywhere within the NDS tree, but the HP Jetdirect print server must be configured with the fully-qualified print server object name. For example, if the print server object is found in the container "marketing.mytown.lj", the fully qualified print server context name (CN) is: "OU=marketing.OU=mytown.O=lj" (where OU is an Organization Unit container and O is an Organization container within the NDS tree). The print server will also accept marketing.mytown.lj. To disable NDS support, leave this field blank. Note: NDS objects cannot be created by the embedded Web server.

Print Server Name

NDS Tree Name

NDS Context

Job Poll Interval
Specifies the time interval (seconds) that the HP Jetdirect print server will wait to check for print jobs in a print queue. For Printer Job Language (PJL) parameters, enable (check) or disable (clear) the parameters provided:

PJL Configuration

Banner Page (for printing separator pages between print jobs) End-Of-Job Notification (if received from the printer, an end-of-job message will be forwarded to a client application) Toner Low Notification (if received from the printer, the HP Jetdirect print server will forward a toner low message to a client application)
Using the Embedded Web Server 119
AppleTalk The AppleTalk tab allows you to configure selected AppleTalk settings on the HP Jetdirect print server. See Table 4.6 for a description of items on this page. Note The AppleTalk parameters displayed include the AppleTalk printer types that are advertised on the network. The HP Jetdirect print server supports AppleTalk Phase 2 only.

Table 4.6

AppleTalk Settings
Description Enable (check) or disable (clear) the AppleTalk protocol on the print server. If AppleTalk is enabled, AppleTalk parameters stored on the print server are displayed. Specify the name of the printer on the AppleTalk network. If you enter a name that is already assigned on your network, the AppleTalk name specified on the Jetdirect configuration page will be followed by a number to indicate that it is a duplicate. Identify the type of printer being advertised on the network. Up to two types can be displayed (for example, HP LaserJet and LaserWriter). Select an available AppleTalk network zone for the printer. By default, the zone currently selected will be displayed. Click the Refresh selected zone Info button to refresh the list of available zones.
AppleTalk Enable checkbox

Device (AppleTalk) Name

DLC/LLC Using the checkbox provided, you can enable (check) or disable (clear) the DLC/LLC (Data Link Control/Logical Link Control) protocols on the HP Jetdirect print server. If the checkbox is clear, DLC/LLC protocols are disabled.
Using the Embedded Web Server 120
SNMP You can specify or change the SNMP (Simple Network Management Protocol) parameters provided. See Table 4.7. CAUTION If you use HP Web Jetadmin to manage your devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server. Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts. In addition, the SNMP v3 account information will need to be implemented on the SNMP management application. For more information, see SNMP v3.

Description The content of the string. The String Name parameter names the string; the Value parameter defines its content. When a string name is specified for a prepend or append string (in the table at the top of the browser window), the line printer daemon sends the value of that string to the printer before or after the print data (as appropriate). Character values can be anywhere in the extended ASCII range of 0 to 255 (hex 00 to FF). You can specify a non-printing character using its hexadecimal value, by entering a backslash followed by two hexadecimal characters. For example, to enter the escape character (hex 1B), type in \1B. If your string includes the backslash character itself, specify it as \5C. The maximum number of characters you can type into this field is 240. The characters in the field are checked for hexadecimal values, converted if necessary, and stored internally. The maximum number of characters stored internally in the string is 80; any characters that exceed this are discarded.
To set up a user-defined print queue, you first define the strings, assign them as prepend or append strings, and define the queue type. Once you have defined an LPD queue, you specify its use by setting up an LPD printer that uses that queue. For instance, if you set up string a with a value of abc and string z with a value of xyz, you can define print queue az_queue with a prepend string of a, an append string of z, and a queue type of raw. Then, when you send a print job consisting of <formatted_text> through queue az_queue, the job sent to the printer is abc<formatted_text>xyz. Instructions for setting up an LPD printer are different for different operating systems; refer to Chapter 5, Configuring for LPD Printing for details.
Using the Embedded Web Server 131
Example. If you had an LPD printer and wanted to reset it at the start of each print job, you could set up a user-defined print queue named clear_printer that issues a PCL reset command (Escape-E) at the beginning of each job. You could set this up as follows: First, set up the print queue: a. Name a string: Type "reset_string" into the String Name field in row 1. b. Define the string's value: Type "\1BE" (Escape-E) into the Value field in row 1. (Alternatively, you could type "\1B\45".) c. Name the queue: Type "clear_printer" into the Queue Name field in row 5.

Mgmt. Protocols

This link provides access to management communications and other protocols that affect security. Web Mgmt. Use this tab to manage communications with the embedded Web server from Web browsers. This tab appears only for full-featured print servers. Secure, encrypted Web-based communication is provided through the Secure HTTP (HTTPS) protocol. If configured to require HTTPS, the embedded Web server routes HTTPS communications through port 443, the well-known port for HTTPS traffic. Although ports 80, 280, or 631 continue for Internet Printing Protocol (IPP) use, other non-secure communications (HTTP) are redirected to HTTPS. Redirection of your browser to use HTTPS may be transparent depending on your browsers capabilities. By factory default, the print servers are configured to allow HTTPS or HTTP.
Using the Embedded Web Server 146
Although not recommended, you may choose to accept both HTTPS and HTTP communications that are not secure by disabling (clearing) the Encrypt All Web Communication checkbox. To support the use of HTTPS communications, a Jetdirect certificate must be installed. A factory-default, self-signed certificate is preinstalled for initial use. Click the Configure button to update the preinstalled certificate, or to install a new one. For more information, see Configuring Certificates. The minimum encryption strength that will be allowed must be specified when using a Jetdirect certificate. You may select Low (default), Medium, or High encryption strength. For example, selecting Low will allow medium or high encryption levels to be used whereas selecting High will only allow high encryption levels. For each encryption strength, ciphers are specified to identify the weakest cipher allowed. Early browsers may only support 40-bit (Low) encryption levels. Note Cipher suites support different levels of encryption strength. The cipher suites currently supported for encryption and decryption are DES (Data Encryption Standard, 56-bit), RC4 (40-bit or 128-bit), and 3DES (168-bit).
SNMP Use this tab to enable or disable SNMP v1, v2c and v3 agents on the print server, depending on the print server model. Value-based print servers (such as ew2400) do not support an SNMP v3 agent. For a description of SNMP selections, see Table 4.7. SNMP v3. Full-featured HP Jetdirect print servers include an SNMP v3 (Simple Network Management Protocol, version 3) agent, for enhanced SNMP security. The SNMP v3 agent employs a User-based Security Model for SNMP v3 (RFC 2574), which features user-authentication and data privacy through encryption. The SNMP v3 agent is enabled when an initial SNMP v3 account on the print server is created. Once the account is created, any SNMP management application, if properly configured, can access or disable the account.
Using the Embedded Web Server 147
If you use HP Web Jetadmin to manage your devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server. Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts. In addition, the SNMP v3 account information will need to be implemented on the SNMP management application.

FTP Printing 178

Security Features Introduction
Security features are provided that can help to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. CAUTION Although these features can help to minimize unauthorized access to stored data and configuration parameters on HP Jetdirect print servers, the prevention of unauthorized access cannot be guaranteed. For advanced security needs, contact HP Consulting services. Table 7.1 summarizes the basic security features provided with HP Jetdirect print servers.

Table 7.1

Summary of HP Jetdirect Security Features (1 of 3)
Secure Embedded Web Server Management
A preinstalled, self-signed digital certificate provides HTTPS (secure HTTP) access to the embedded Web server from your Web browser. HTTPS (secure HTTP) provides secure, encrypted communications with your browser. Digital certificates issued by a trusted third party can be installed on the print server, allowing it to be configured as a trusted site. Using HTTPS, the embedded Web server provides configuration and management of network parameters and protocols through a secure channel. An HP Jetdirect Security Configuration Wizard provides an easy-to-use interface to configure security settings. A wireless configuration wizard provides an easy-to-use interface to configure wireless encryption and authentication settings. Full-featured print servers can be configured with EAP/802.1X server-based authentication.

Network Protocol Control

Network printing, printing services, device discovery, and management protocols on the HP Jetdirect print server can be enabled or disabled. By disabling unused or unnecessary protocols, unauthorized access through applications that use these protocols can be prevented. Protocols may be enabled or disabled through Telnet, embedded Web server, and HP Web Jetadmin.
IP Administrator Password
Used by Telnet, HP Web Jetadmin, and the embedded Web server to control access to HP Jetdirect configuration parameters. Up to 16 alphanumeric characters may be used. Configured on the HP Jetdirect print server using TFTP (Chapter 3), Telnet (Chapter 3), embedded Web server (Chapter 4) services, or HP Web Jetadmin. Up to 16 alphanumeric characters are allowed. If configured through the embedded Web server, may be synchronized as the SNMP Set Community Name used in HP Web Jetadmin SNMP v1/v2c Set commands. Cleared by cold reset of the print server to factory default settings.

Security Features 180

Summary of HP Jetdirect Security Features (2 of 3)

IP Access Control List

Specifies up to 10 host systems, or networks of host systems, that are allowed access to the HP Jetdirect print server and the attached network device. Access is generally limited to host systems specified in the list. By factory default, host systems that use HTTP (for example, using the embedded Web server or IPP) are not checked against entries in the Access List and are allowed access. However, HTTP host access can be disabled through the embedded Web server. If the list is empty, then all hosts are allowed access. Configured on the HP Jetdirect print server using TFTP (Chapter 3), Telnet (Chapter 3), embedded Web server (Chapter 4), or management software.

Troubleshooting the HP Jetdirect Print Server 190
Procedure 3: Resolving Printer Display Error Messages
Check the following information to resolve network-related error messages that appear on the printer control panel display. This information assumes you have already printed a configuration page. 1. For LaserJet printers or MFPs, does the control panel display a Service Error message, such as 49.XXXX, 79.XXXX or 8X.XXXX error?
Refer to your printer manuals to interpret the error message. If you upgraded the Jetdirect firmware recently, power the print server off/on. For internal Jetdirect cards, turn the printer off and back on again. Reinstall the HP Jetdirect print server to ensure it is installed correctly, and verify all connectors are fully mated. If possible, print an HP Jetdirect configuration page and verify all configuration parameters. To interpret HP Jetdirect configuration page messages, see Chapter 9. If your printer contains multiple EIO slots, try using a different slot. Turn off the printer, remove the HP Jetdirect print server, and turn the printer back on. If the error message disappears when the print server is removed, it is likely that the print server was causing the error. Replace the print server. Record all error codes and contact your service provider. If you need to replace the HP Jetdirect print server under warranty service, include all diagnostic and configuration pages with the faulty print server.
2. Does EIOX INITIALIZING/DO NOT POWER OFF appear on the display? Wait for ten minutes to see if it clears. If it does not, you may need to replace the HP Jetdirect print server.
Troubleshooting the HP Jetdirect Print Server 191
3. Does a 40 ERROR appear on the printers control panel display? The HP Jetdirect print server detected a break in the data communications. When this error occurs, the printer goes offline. A break in communications may result from the physical network connection being disrupted or the server going down. If your printer has an Auto Continue feature that is disabled or off, you must press the appropriate key (Start or Pause/Resume, for example) on the printer after the communications problem is solved to put the printer back online. Turning the Auto Continue feature on forces the printer to reconnect without user intervention. However, this does not solve the disconnect problem. 4. Does an initializing (INIT) message appear on the display? This is a normal message. Wait about 3 minutes for the message to clear, or another message to appear. If another message appears, see the printers documentation and configuration pages for additional information. 5. Does a message other than READY or the messages listed in this section appear on the display? See your printer documentation for a complete list of control panel messages and corrective actions.

HOST NAME:

The host name configured on the print server. It may be truncated. NOT SPECIFIED: Indicates that no host name was specified in a BOOTP response or TFTP configuration file. NPIxxxxxx: The default name is NPIxxxxxx, where xxxxxx represents the last six digits of the LAN hardware (MAC) address.

IP ADDRESS:

The Internet Protocol (IP) address assigned to the HP Jetdirect print server. This is a required entry for operation of the print server on a TCP/IP network. During initialization, a temporary value 0.0.0.0 is displayed. After two minutes, a default IP address 169.254/16 or 192.0.0.192 is assigned. NOT SPECIFIED: Indicates that an IP address is not assigned or the value is zero.

SUBNET MASK:

The IP subnet mask configured on the HP Jetdirect print server. During initialization, a temporary value 0.0.0.0 is displayed. Depending on configuration parameters, the print server may automatically assign a usable default value. NOT SPECIFIED: Indicates that a subnet mask is not configured.
HP Jetdirect Configuration Page 215
TCP/IP Configuration Information (2 of 4)
Description The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed. If not provided, the IP address of the Jetdirect print server is used. NOT SPECIFIED: Indicates that a default gateway is not configured.

DEFAULT GATEWAY:

CONFIG BY:
Identifies how the HP Jetdirect print server obtained its IP configuration: BOOTP: Automatic configuration through a BOOTP server. BOOTP/TFTP: Automaticautomatic configuration through a BOOTP server and TFTP configuration file. DHCP: Automatic configuration through a DHCP server DHCP/TFTP: Automatic configuration through a DHCP server and TFTP configuration file. RARP: Automatic configuration through the Reverse Address Resolution Protocol. USER SPECIFIED: Manual configuration through Telnet, the printers control panel, HP Web Jetadmin, embedded Web server, or other method. DEFAULT IP: The default IP address was assigned. This address may not be a valid address for your network. AUTO IP: A link-local IP address (169.254.x.x) was assigned. If the network is a link-local network, this address should be valid. NOT CONFIGURED: The print server was not configured with IP parameters. Verify that TCP/IP is enabled, or check for error status.

TCP/IP Overview 240

Subnets
When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space.

Subnet Mask

The subnet mask is a mechanism used to divide a single IP network into several different subnetworks. For a given network class, a portion of an IP address that would normally be used to identify a node is used, instead, to identify a subnetwork. A subnet mask is applied to each IP address to specify the portion used for subnetworks, and the portion used to identify the node. For example, see Table A.3.
Table A.3 Example: Subnet Mask 255.255.0.0 Applied to Class A Network
Network xxx 255 Subnet xxx 0 Host xxx 0 Host 7 2
Class A Network Address Subnet Mask IP Address fields with Subnet Mask applied Example of a nodes IP Address on Subnet 1 Example of a nodes IP Address on Subnet 254
As illustrated in Table A.3, the Class A IP network address 15 has been assigned to company ABC. To allow additional networks at company ABCs site, the subnet mask of 255.255.0.0 is used. This subnet mask specifies that the second byte of the IP address will be used to identify up to 254 subnets. Using this designation, each device is uniquely identified on its own subnet, but company ABC can incorporate up to 254 subnetworks without violating their assigned address space.

TCP/IP Overview 241

Gateways
Gateways (routers) are used to connect networks together. Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another.
The Default Gateway is the gateway or router that, if not specified, will be used to move packets between networks. It is specified by an IP address. If multiple gateways or routers exist, then the default gateway is typically the address of the first, or nearest, gateway or router. If no gateways or routers exist, then the default gateway will typically assume the IP address of the network node (such as the workstation or HP Jetdirect print server).