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HP Kayak XA-s 02xx PC Workstation -
Setting Up and Using Your HP Minitower PC Workstation
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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Connecting the Mouse, Keyboard, Display and Printer
Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the PC workstation. The connectors are shaped to go in one way only. Tighten the display cable attachment screws.
Serial B Port Serial A Port

Mouse Connector

Parallel Connector

Keyboard Connector

Monitor Connector 2 USB Connectors (see note below)
Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled:
Parallel (25-pin parallel connector) for a parallel device. Serial A (9-pin serial connector) for a serial device. Serial B (9-pin serial connector) for a second serial device.
The Universal Serial Bus (USB) connectors can be used for USB accessories. Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation. USB accessories are not supported by all operating systems.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Connecting to a Network

Connecting to a Network

Your PC Workstation has a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which network type is being used. 1 Connect the RJ-45 plug on your network cable to the LAN connector on your LAN PC Workstation Adapter. Push the plug into the connector until the plug clicks into place.
The board shown here is a combined SCSI/LAN board. Some models do not have the SCSI option.
2 Attach the other end of the LAN cable to a hub (or into a wall socket that is connected to a hub). Let your Network Administrator know that you are connecting your PC Workstation to the network. Refer also to the online Network Administrators Guide (preloaded on your PC Workstation) for further instructions on setting up your PC Workstation for a LAN connection.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Connecting Audio Accessories
Connecting Audio Accessories
Your PC Workstation has a Headphone Out jack and a Microphone In jack on the Audio Front Panel. A LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick connector are located on the rear panel.

MIDI/Joystick connector

Audio Front Panel
LINE OUT jack NOTE The internal speaker and LINE OUT jack on the rear panel of your PC Workstation are deactivated when you use the Headphones jack on the Audio Front Panel. The internal speaker is deactivated when you use the LINE OUT jack. External speakers you connect should have a built-in power supply. The audio accessories shown here (microphone, speakers, and audio system) are not supplied with your PC Workstation. Volume can be controlled through the HP enhanced keyboard or the software volume control.

MIC IN jack LINE IN jack

WARNING
To avoid discomfort from unexpected noise or static, always turn down the volume before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them around your neck and turn down the volume. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Connecting an External SCSI Accessory (Selected Models Only)
Connecting an External SCSI Accessory (Selected Models Only)
Your PC Workstation is equipped with an UltraWide 16-bit SCSI connector for external SCSI devices. When an external SCSI device is connected, the UltraWide 16-bit SCSI controller automatically switches to non-Ultra mode (maximum capacity of 20 MBs per second). An external SCSI device is connected as follows: 1 You should assign an unused SCSI address to the accessory. SCSI addresses range from 0 to 15 for wide 16-bit SCSI. The SCSI address 0 is reserved for the first SCSI hard disk drive and SCSI address 7 is reserved for SCSI controller (the default for narrow and wide SCSI devices). Refer to the manual provided with the SCSI accessory for instructions on selecting a SCSI address. NOTE You dont need to set a SCSI address for Plug and Play SCSI devices (SCSI devices which support the SCAM protocol). 2 Make sure the SCSI accessory is terminated correctlyeither internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).
Make sure the SCSI accessory is terminated

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3 Connect the SCSI accessory to your PC Workstations external 16-bit SCSI connector with a shielded SCSI cable.
4 Refer to the manual provided with the SCSI accessory to learn how to install any software that may be necessary to use it. NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Your PC Workstations Hardware Control Panel
Your PC Workstations Hardware Control Panel
The hardware control panel is located on the front of your PC Workstation.

LCD Control Buttons

Hard Disk Activity Light

Network Activity Light

Power On/Off Button and LED

Reset Button

PC Lock Button and LED

PC Lock Button

With HP Lock installed, you can use this button to prevent unauthorized access of your PC Workstation during your absence. Your applications will remain active. To unlock the PC Workstation, enter the Windows login password (refer to Windows Help in the Start menu to set or change this password). HP MaxiLife and its LCD helps you diagnose problems with your PC Workstation and provides system information you may need to obtain support. Press one of the LCD control buttons to display the menu. Use to scroll through the menu items and to select the item required. This light glows/flickers when your PC Workstation is accessing the network. This light glows/flickers when your hard disk drive is being accessed.
HP MaxiLife and its Liquid Crystal Display (LCD)
Network Activity Light Hard Disk Activity Light

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Using Your HP Enhanced Keyboard
Using Your HP Enhanced Keyboard
The HP enhanced keyboard includes soft keys you can use to:
Display and configure the actions assigned to keys. Perform one-touch shortcuts to start applications, open files, or open sites on the WWW. Launch the Internet browser supplied with your system. Lock or suspend your PC Workstation. Access HP TopTools and customer information. Mute or adjust the volume of the audio system.
Menu key Internet key HP TopTools Shortcut key HP Customer Information Mute key Lock/Suspend key
Volume control keys Shortcut keys

Menu Key

Pressing the Menu soft key displays the soft key section of the HP enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key. Shortcut keys are provided specifically for userdefined actions.

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Shortcut Keys

The shortcut soft keys can be used to start an application, open a document, or open a site on the Internet. Actions can be assigned to the shortcut keys by pressing the Menu key and clicking the key you want to configure in the keyboard displayed on your screen. This soft key is used to start the Netscape Communicator 4.0 browser configured on the PC Workstation (default setting). The Microsoft Internet Explorer is also available. The action of the Lock/Suspend key is configured by pressing the Menu Key, and then clicking on Configure, the Extended Keys tab and the onscreen Lock button. With HP Lock installed, the actions you can specify for the Lock/Suspend key are:

Internet Key

Lock/Suspend Key
Launch screen saver Lock the front panel.

HP TopTools

Pressing this soft key opens HP TopTools. This application helps you manage your PC Workstation, reduce overall ownership costs, and provides advanced PC management tools. For example, be used for remote BIOS updates and security management. Before using HP TopTools for the first time, you must install it as follows: From the Start menu, select Programs, then HP DMI, then Setup. The HP TopTools application is installed automatically. This soft key accesses HP Customer Information, which includes:

HP Customer Information

Information on product features The preloaded software on the system Details on how to configure the HP enhanced keyboard Information on how to configure the WWW browser Detailed HP support information Links to the HP PC and PC Workstation website.

Mute and Volume Keys

Pressing the Mute key mutes the audio, or restores the audio if it has been muted. The Volume keys can be used to control the volume level. For more information on controlling audio on your system, refer to the Using Sound guide preloaded on your PC Workstation.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Using Your HP Enhanced Mouse
Using Your HP Enhanced Mouse
Click/Select Button Scroll/Zoom Wheel
Context Menu/Alternate Select Button
Your HP enhanced mouse enables you:
To scroll down by pushing the mouse wheel forwards and scroll up by pushing it backwards. To zoom in (enlarge) by holding the Ctrl key down and pushing the mouse wheel forwards or zoom out (reduce) by holding the Ctrl key down and pushing it backwards.
The scroll functions only work in Windows NT and Windows 95 applications that support scrolling. The zoom function works only in Microsoft Office 97 compatible applications that support zoom. To change the mouse setup, click the Start button, select SettingsControl Panel, double-click Mouse, and select the Buttons tab.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation The HP Summary Screen and Setup Program
The HP Summary Screen and Setup Program
You can use the Summary Screen and the Setup program to configure your PC Workstation and solve configuration problems with your PC Workstation.

Viewing the HP Summary Screen
Check your PC Workstations configuration when you first use the PC Workstation and each time after you install, remove, or upgrade accessories. To check the configuration: 1 Turn on the display and then the PC Workstation. If the PC Workstation is already turned on, save your data and exit all programs, then restart the PC Workstation. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC Workstation. This 2 While the start-up logo appears on your display, press takes you to the HP Summary Screen. (To go immediately into the Setup program, and bypass the Summary Screen, press instead of ). The Summary Screen is displayed for only a short time. To retain the screen (until you decide to leave it), press.
Starting the HP Setup Program
1 Turn on the display and then the computer. If the PC Workstation is already turned on, save your data and exit all programs, then restart the PC Workstation. Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC Workstation.
Setup is displayed at the bottom of the screen. while 2 Press If you fail to press in time and the start-up process continues, you will need to restart your PC Workstation to go through the POST again so you can press.
3 The opening screen of the PC Workstations Setup program is displayed, similar to the one on the next page. Note that the Main menu selection is highlighted.

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PhoenixBIOS Setup Utility

Advanced

Security [NO] [NO] [13:06:48] [11/16/1997] [Disabled] [30/sec] [1/2 sec] [Auto]

Power.

Exit Item-Specific Help
Plug & Play O/S: Reset Configuration Data: System Time: System Date: Key Click: Keyboard auto-repeat rate: Keyboard auto-repeat delay: Numlock:

Select Item Select Menu

F7/F8 Change Values Enter Select > Sub-Menu

F9 Setup Defaults F10 Previous Values

ESC Exit

In addition to the Exit menu, you can also use the key to save your settings and exit the Setup program. Use to exit without saving any changes. Pressing the option. Use the and the screen. or arrow keys will take you to the next menu arrow keys to scroll through the items on
Saving Your Changes and Leaving Setup
When you have made all your changes, you must save them and exit Setup. (twice if necessary) to enter the Exit menu. 1 Press 2 Select Exit Saving Changes to save your changes and exit Setup. The PC Workstation will automatically restart. If you set a User Password, the PC Workstation will display the power-on prompt. Enter the User Password to use the PC Workstation.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Setting Hardware Passwords
Setting Hardware Passwords
You can set two passwords, a Hardware Administrator (or Supervisor) password and a Hardware User password, to provide two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program.
Setting a Hardware Administrator Password
Set the Administrator password to protect the PC Workstations configuration in Setup. An Administrator password can provide a power-on password prompt that prevents your PC Workstation from being started or used in your absence. You can also use this password to start the PC Workstation when the keyboard and mouse are lockedyou must type the password and press to unlock the keyboard. If you have set both an Administrator password and a User password, and you enter the Setup program using the User password, you will be restricted in your ability to change setup items. If you enter the Setup program with an Administrator password, you will have no restrictions. To set an Administrator password: 1 Start the Setup program. 2 Select the Security menu. 3 Select the Administrator password submenu. 4 Choose the Set Administrator password setup item. You will be asked to enter your password twice. Save your changes when you exit the Setup program by selecting Exit, then Exit Saving Changes. To remove the password, follow the same procedure as to set a password. You will be asked to enter the existing password first. Then, for the new password, leave the password field blank and press. To confirm your choice, press a second time.

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Setting a Hardware User Password
A User password can only be set if an Administrator password has already been set. Set a User password to:
Provide a power-on password prompt to prevent your PC Workstation being started or used in your absence. Start the PC Workstation when the keyboard and mouse are lockedyou must type the password and press to unlock the keyboard.
If you have set both an Administrator password and a User password, and you enter the Setup program using the User password, you will be restricted in your ability to change setup items. If you enter the Setup program with an Administrator password, you will have no restrictions. To set a User password: 1 Start the Setup Program. 2 Select the Security menu. 3 Select the User Password submenu. 4 Choose the Set User Password setup item. You will be asked to enter your password twice. Save your changes when you exit the Setup program by selecting Exit, then Exit Saving Changes. To remove the password, follow the same procedure as to set a password. You will be asked to enter the existing password first. Then, for the new password, leave the password field blank and press. To confirm your choice, press a second time.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Configuring Your Network Connection
Configuring Your Network Connection
Use the information in this section if your PC Workstation comes with an HP-supplied integrated network solution. You must use the PC Workstation's Setup program to change the integrated Ethernet interface settings. The following table summarizes which network options you can set using the Setup program.
Network Setup Items1 Enable the integrated network interface.2 Enable your PC Workstation to be started (booted and logged on) from the network. Enable remote power-on of your PC Workstation. From Suspend Wakeup mode, enable your PC Workstation to return to full power when a command is received by the integrated network interface. Determine boot device priority. 1. 2. Where to find in Setup In the Advanced menu, go to the Integrated Network Interface submenu. In the Security menu, go to the Boot Devices Security submenu (described below). In the Power menu, enable the Integrated Network item. In the Power menu, enable the Integrated Network item.
In the Boot menu, select the Boot Device Priority list item (described on the next page).

For full information on setting up your network, refer to the online Network Administrators Guide preloaded onto your PC Workstation. Disabling the LAN card will only disable certain features of the LAN card, such as remote power-on or remote wakeup, not the card itself.

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Controlling the Network Security Features
The Security Features allow you to enable starting from the network if you want the PC Workstation to start from a LAN server. To enable starting from the network: 1 With the Setup program running, use the the Security menu. 2 Press or key to select
to highlight the line Boot Devices Security and press to select the submenu. or to
3 Highlight the line Start from Network and press change the option to Enabled.
4 You can disable the other boot options to prevent the PC Workstation from booting if the network or server ever fails: to go to the Start From Floppy line. Press a Press to change the option to Disabled. or
to go to the Start From IDE CD-ROM line. Press b Press or to change the option to Disabled. to go to the Start From IDE HDD line. Press c Press to change the option to Disabled. 5 Save your changes and exit. or
Selecting the Boot Device Priority
You can determine the order in which your PC Workstation looks for boot devices, including boot devices on the network. To do this: 1 With the Setup program running, use the the Boot menu. 2 Press or key to select
to highlight the line Boot Device Priority and press to select the submenu. and keys to select a boot device, and then press key to move the device up or down the list.

3 Use the the or

You can also change the boot device order without entering Setup. Look for the prompting message when your PC Workstation first starts up after re-booting.

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HP Kayak XA-s 02xx PC Workstation - Setting Up and Using Your HP Minitower PC Workstation Using Power Management

Using Power Management

Power management enables you to reduce your PC Workstations overall power consumption by slowing down the PC Workstations activity when it is idle. To configure power management, refer to the Power menu in the Setup program. Refer to your operating system documentation for detailed information about the capability of your operating system to implement power management.

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HP Kayak XA-s 02xx PC Workstation -
Troubleshooting Your HP Desktop PC Workstation
This section helps you deal with problems you may encounter when using your PC Workstation.
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HP Kayak XA-s 02xx PC Workstation - Troubleshooting Your HP Desktop PC Workstation Using HP MaxiLife to Diagnose Problems
Using HP MaxiLife to Diagnose Problems
Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly.

Pre-Boot Checks

When you press your PC Workstations on/off button, HP MaxiLife will check your system before it initiates the start-up sequence. You will see one of the following screens on the LCD as these checks progress:

Error! CPU Socket

Error! Power supply

Error! Power CPU 1

Check that a CPU or terminator is installed in the CPU slots.
Check power supply and power cable connections.
Check processor 1 VRM installation.

Error!

Error! Board PLL

CPU Socket

Power CPU 2
Check processor 2 VRM installation.
Check that configuration of VRMs and terminators is correct or that the power supply is properly connected.

Error! No Video

Check system board.
Note: Some error messages displayed here may not be available.

Error! BIOS

Error! No RAM
Flash new BIOS or start system using crisis switch (system board switch 10).
Check that graphics card is installed correctly.
Check memory installation.

Error! RAM type

HP KAYAK XA-s
Check that RAM types installed are compatible.
No errors occurred during preboot. POST is initiated.

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POST Phase

Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase:
Error! HP KAYAK XA-s POST XXXX

No errors occurred.

A POST error occurred. Refer to If a POST Error Message is Displayed on page 10 for more information.

Other Features

HP MaxiLife can also be configured to:
Display the configuration details of your PC Workstation required to obtain support (System info). Indicate POST (Power-On Self Test) steps during the power-on phase (Boot steps). Perform diagnostic tests on your PC Workstations various hardware components and display the results (Diags).
To configure your HP LCD: 1 Ensure that your PC Workstations power cord is connected to a grounded outlet. In this state, your PC Workstations hardware management chip is active, even if your system is not powered on. 2 Press one of the LCD control buttons. The following menu is displayed.
System info Boot steps Next Go

Diags Exit Next

to scroll down through the menu items and 3 Use required menu item.

to select the

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System Info.

System information is displayed on the LCD one screen at a time and should detail the following:
Bios version Number & speed of processors Number and capacity of memory modules installed Serial Number

To view these details, use the information screens.
button to scroll through the

Boot Steps

Where available, the Boot steps option will display all POST steps the next time your PC Workstation is powered on. For support purposes, POST steps are shown as POST codes and displayed on the LCD as follows:
HP KAYAK XA-s POST Code 24
Post steps will be displayed on the LCD the next time your PC Workstation is powered on.
If your PC Workstation is powered off when Diags is selected, the LCD displays a second menu. To perform the diagnostics tests, select Power on from this menu to enable the hardware management chip to assess the status of your systems components. If your PC Workstation is already powered on, the diagnostic tests will be performed as soon as you select Diags from the LCDs main menu. To view the test results for each system component, press the control button. If no component errors are detected, the following screen will appear.

No errors were detected.

COMPONENT Next

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If an error is detected, an error screen appears indicating the problem. To continue viewing the test results of the other system components, press the control button.

Fan CPU Next

For example, if there is a problem with a fan the following error screen will appear. For more information, refer to Check Internal Items on page 9.
When the diagnostic tests are complete, one of the following screens is displayed.
Diagnostics: Done FAIL Exit
Diagnostics: Done OK Exit
System errors were detected.
You can exit the test session by pressing the

button.

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HP Kayak XA-s 02xx PC Workstation - Troubleshooting Your HP Desktop PC Workstation HP Hardware Diagnostics Utility
HP Hardware Diagnostics Utility
The Hardware Diagnostics utility helps you to diagnose hardwarerelated problems on HP PCs and PC Workstations. It is a series of tools designed to help you to: NOTE This diagnostics tool can only be used with Windows NT.
Check the configuration of your system and verify that it is functioning correctly. Diagnose hardware-related problems. Provide precise information to HP-dedicated Support Agents so that they can solve any problems quickly and effectively.

Installing this Utility

PC users must first install the latest version of this utility and then ensure it is ready for use. For more information about how and where to install this utility, refer to the Vectra\Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site in PDF (Adobe Acrobat) format. It is important that you use the latest version of this utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support. The latest version of this utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week. To access these services you should connect to the HP World Wide Web Site at http://www.hp.com./go/kayaksupport/

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Starting This Diagnostics Utility
To start the Hardware Diagnostics utility: 1 Quit all applications, shut down the operating system and restart your PC. a If you are going to run this utility from a diskette, insert it into the flexible disk drive before you restart the PC. On restarting, this utility will run automatically, displaying the Welcome screen. b If you are going to run this utility from your hard disk drive, the PC will restart with the option to choose between your usual operating system and this utility. Select the Vectra\Kayak Hardware Diagnostics option and it will start automatically, displaying the Welcome screen. 2 Press F2 to continue and follow the instructions on-screen to carry out the diagnostic tests. This utility will automatically detect the complete hardware configuration of your system before any tests can be performed.

Basic System Tests

To verify the correct operation of your system's hardware, you will need to carry out the Basic System Tests.
Advanced System Tests To perform more in-depth testing of your systems individual
components, you will need to carry out the Advanced System Tests. NOTE The advanced test phase of this utility is suitable for intermediate and advanced users only. To produce a complete record of your systems configuration and test results, you will need to create a Support Ticket. This can then be sent, via email or fax, to your local or HP-dedicated Support Agent. For more information on how to use this utility, refer to the Vectra\ Kayak Hardware Diagnostics User's Guide, available on the HP World Wide Web Site, at http://www.hp.com./go/kayaksupport/

Support Ticket

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HP Kayak XA-s 02xx PC Workstation - Troubleshooting Your HP Desktop PC Workstation If Your PC Workstation Does Not Start Properly
If Your PC Workstation Does Not Start Properly

Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms: Your PC Workstations display is blank and there are no error messages. You cannot change any values in the Setup program. A POST error message is displayed. icon appears on the LCD screen (refer to An error message and Using HP MaxiLife to Diagnose Problems on page 2).
Display is Blank and There Are No Error Messages
If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure: 1 Check the LCD screen. 2 Check external items. 3 Check internal items. 4 Rebuild your PC Workstations components (refer to page 10).

Check External Items

Be sure the following external items are functioning properly:
Check that the computer and display are turned on. (The power light should be illuminated.) Check the displays contrast and brightness settings. Make sure that all cables and power cords are firmly plugged in. Make sure the power outlet is working.

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Check Internal Items

If the PC Workstation still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC Workstation from any telecommunications network. 3 Remove the cover and check the following items:
LCD Error Messages Power CPU 1 Power CPU 2 CPU error No RAM, RAM type Action a) Check all internal cables. b) Ensure they are correctly attached and firmly in place. Check that the processor and VRM are correctly installed. Reset the PC Workstation or power-off the LAN. Check that the memory modules are correctly installed. Check that accessory boards are firmly seated in their slots. a) Verify that any switches and jumpers on the accessory boards are properly set. b) Refer to the manuals that came with each board. Check that the switches on the system board are properly set. Check fans and that air flow guide is not blocked. Check that fans are installed correctly. Check that power supply is properly connected. Check that power supply is properly connected, or that terminators and VRMs are properly installed. Check that the video card is properly installed.

Temp disk, Temp CPU Temp IO slot Fan CPU, Fan disk Fan IO slot Power supply Power No video
4 Replace the cover. 5 Reconnect all cables and power cords. 6 Turn on the display and computer.

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Rebuild Your PC Workstations Components
If your PC Workstation still does not start properly, remove all boards and accessories, except the hard disk drive and video board. Start the PC Workstation. If the PC Workstation now works, add the boards and accessories one at a time to determine which one is causing the problem.
If you are Unable to Change any Values in Setup
Ensure that you are using the correct password.
If a POST Error Message is Displayed
The Power-On-System-Test (POST) can detect both an error and a change to the configuration. In either case, an error code and short description is displayed. Depending on the kind of error, you will have one or more of these choices available on screen: to ignore the message and continue. Press to run Setup and correct a system configuration error. HP Press recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully. to accept (validate) the change and update Setups Press configuration information.
Press to see more details about the message. After viewing these details, you will be returned to the original POST display screen. If the message is actually a change to the configuration you have made (for example, you have just removed some memory), you can then press to accept the change and update Setups configuration information. Otherwise, press to ignore the message and continue, or press to run Setup and correct a system configuration error. (The number of choices you will have available are dependent on the kind of error.)

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If the PC Workstation then starts, but POST still persists in reporting an Clearing the error, clear the current configuration memory values and reinstall the PC Workstations Configuration Memory built-in default values: 1 Turn off the PC Workstation, disconnect the power cables, and remove the cover. Disconnect the PC Workstation from any telecommunications network. a Set the system board switch 6 (CLEAR CMOS) DOWN to clear the configuration. b Replace the cover, and reconnect only the power cable. c Turn on the PC Workstation. This will erase the CMOS memory. d Wait until the PC Workstation has started. A message will be displayed similar to this:
Configuration has been cleared, set switch Clear CMOS to the open position before rebooting.
e Turn off the PC Workstation, disconnect the power cable, and remove the cover. f Set the system board switch 6 (CLEAR CMOS) UP to retain the configuration. 2 Replace the cover and reconnect the power cables. 3 Switch on the PC Workstation. An error message will be displayed similar to the following:

On your monitor: Incorrect PC Configuration On your PC Workstations LCD: Error! POST 0012
The PC Workstation will stop. Press (to view the system errors) and then press. 4 Run Setup by pressing. CMOS default values will be automatically downloaded and saved. 5 Make any other changes you want and press to save the configuration and exit from Setup.

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HP Kayak XA-s 02xx PC Workstation - Troubleshooting Your HP Desktop PC Workstation If You Cannot Turn Off Your PC Workstation
If You Cannot Turn Off Your PC Workstation
Use this section if you cannot turn off your PC Workstation, the power indication light is either orange or red, and you hear a buzzing sound.
Check if your PC Workstation is locked, whereby power-off is not allowed. In this mode, the power indicator light is red. You will need to enter a password to unlock the PC Workstation. Check if you are in a suspend/standby mode. In this mode, the power indicator light is orange. Power-off in this case would risk a loss of information/data (refer to the Power Menu in the HP Setup program).

CAUTION

If you press the On/Off button for four seconds, the system will be automatically turned off. Note that this does not shut down the operating system properly.

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HP Kayak XA-s 02xx PC Workstation - Troubleshooting Your HP Desktop PC Workstation If Your PC Workstation Has a Hardware Problem
If Your PC Workstation Has a Hardware Problem
Display Does Not Work Properly If Your Display Is Blurred or Unreadable
If you have selected the wrong display type in your operating system, the display screen may become blurred or unreadable. To correct this problem, select the correct display by using the procedures in the operating system on your PC Workstation. Refer to your PC Workstations operating system documentation for details.
If Nothing Is Displayed If nothing is displayed on the screen, but the PC Workstation starts and the keyboard, disk drives, and other peripheral devices seem to operate On the Screen

properly:

Check your PC Workstations LCD screen to help you diagnose the problem. Make sure that the display is plugged in and switched ON. Check that the brightness and contrast controls are properly set. Ensure that the display video cable is correctly connected. Switch off the display, and unplug it from the power outlet. Disconnect the video cable and examine the video cable connector pins. If the pins are bent, carefully straighten them. Check that the video upgrade is properly installed if you have one. If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected. Boot the operating system in VGA mode (available with some systems). If your screens refresh rate is set too high, the screen might be blank. Check the refresh settings to ensure they are not too high.
Other Display Problems If the display image is not aligned with the screen, use the displays
controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct, check the applications manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use your operating systems procedures, to select the correct refresh rate.

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If Your Keyboard Does Not Work
Ensure that the keyboard is correctly connected (a keyboard icon will be displayed on your screen if the keyboard is not connected). If you turn on your PC Workstation, the operating system boots, and the keyboard is correctly connected but still not available, the power-on password may be set to keyboard locked. You will need to enter a password to unlock the keyboard and mouse. You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program. If you have difficulties using the keyboards soft keys, you will need to install the keyboard driver provided on the Drivers and Utilities CD-ROM (in the \keyboard directory). If you have difficulties using the Mute and Volume keys, you may need to install the sound driver provided on the Drivers and Utilities CD-ROM (in the \sound directory). If you have difficulties using the Lock key, you should check the installation and configuration of the HP Lock utility (in the \hplock directory on your PC Workstation). If you have difficulties using the TopTools keys, you should check the installation of HP TopTools (in the \TopTools directory on your PC Workstation).

If Your Mouse Does Not Work
Ensure that the mouse is correctly connected.
Ensure that the mouse driver supplied with the preloaded software is installed correctly. Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner).

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If Your Printer Does Not Work
Make sure the printers power switch is ON. Verify that the power cord is plugged into the power outlet and the printer. Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC Workstation and printer. Check that the printer is online. Examine the paper feed mechanism for a paper jam. Make sure that the printer is configured correctly for the PC Workstation and for the application. a Ensure the PC Workstations port has been correctly configured using Setup. b Make sure the printer is correctly set up in your operating systems configuration. c Ensure the application programs print menu has been correctly set up. (Refer to the manual supplied with the application software.)
Check that the PC Workstations port is working properly by running another peripheral connected to the port. If you receive an error message, refer to the printers manual for help.

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If the Floppy Disk Drive Does Not Work
Check that you are using a formatted diskette and it is inserted correctly. Check you are using a diskette that is the correct density. Check that the floppy disk drive is correctly configured in the Setup program (Advanced > Flexible Disk Drive). Check that the floppy disk drive is not disabled in the Setup program (Advanced > Flexible Disk Drive). Check that the Flexible Disks item and the Write on Flexible Disks item are not set to locked in the Setup program (Security > Hardware Protection). Clean the floppy disk drive using a diskette cleaning kit. Check that the disk power and data cables are correctly connected.
If the Hard Disk Drive Does not Work
Check that the disk power and data cables are correctly connected. For an IDE drive, check the IDE Devices configuration settings in the Setup program (Advanced > IDE Devices). For an IDE drive, check the Hardware Protection settings in the Setup program (Security > Hardware Protection). For an IDE drive, check the Boot Device Security settings in the Setup program (Security > Boot Devices Security). For a SCSI drive, check the SCSI Interface settings in the Setup program (Advanced > External\ Internal 16 SCSI (Symbios) and in the Configure SCSI Utility).

If the Hard Disk Activity If the hard disk activity light does not flicker when the PC Workstation Light Does Not Work is accessing the hard disk drive:
Check that the control panel connector is firmly attached to the system board. Check that the disk power and data cables are correctly connected.

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If the CD-ROM Drive Has a Problem
WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The drive should be serviced by qualified service personnel only. Refer to the label on the drive for power requirements and wavelength. Do not attempt to make any adjustment to the unit. This PC Workstation is a class 1 laser product.
The CD-ROM Drive Does not Work
Check that the cables have been properly connected. Check that the CD-ROM is inserted in the drive. Check the IDE Devices configuration settings in the Setup program (Advanced > IDE Devices). Check the Hardware Protection settings in the Setup program (Security > Hardware Protection). Check the Boot Device Security settings in the Setup program (Security > Boot Devices Security). Check that the Integrated Bus IDE Adapters item is set to Both in the Setup program (Advanced > IDE Devices).

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No Sound from the CD-ROM Drive
If you are having problems with sound when playing a CD:
Check that the volume control (if present) on the CD-ROM or CD-RW drive front panel is not set to the minimum. Ensure that the disk in the drive is an audio disk and not a photo CD or data CD. If using headphones or external speakers, check that they are properly connected to the Audio Front Panel (not to the audio jack for the CD-ROM). Check that the CD Audio switch is selected in the mixer (if selected a speaker icon will appear in the taskbar). Check that the CD audio cable is correctly installed and is connected to the system board.

The CD-ROM Drive is Idle

If the drive does not appear to be working, try accessing the disk by clicking on the drive icon or drive letter assigned to the drive by your operating system.
The CD-ROM Drive Does not Open
If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM disk using the manual eject button, proceed as follows: 1 If the CD-ROM drive manual eject button is not visible, remove the front bezel covering the drive. The manual eject button is inside a small hole in the front of the CD-ROM drive.

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2 With a thin, solid rod, such as the end of a paper clip, push the drives manual eject button.
Using the manual eject feature. The picture shows two possible locations of the manual eject button.
3 The drive door is released, opening slightly. Carefully pull it open fully and retrieve the disk. 4 To close the drive door, push it gently closed without forcing it. The drive door may not close completely until it is fully functional (for example, when the power comes back on). 5 If required, replace the drives front bezel.
If an Accessory Board Does not Work
Carry out the following checks:
Check that the accessory board has been firmly installed in the slot. Check that the accessory board has been correctly configured. Check that the accessory board is not using memory, I/O addresses, an IRQ, or DMA also used by the PC Workstation.

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HP Kayak XA-s 02xx PC Workstation - Troubleshooting Your HP Desktop PC Workstation If Your PC Workstation Has a Software Problem
If Your PC Workstation Has a Software Problem
If You Have Forgotten Your Hardware Password
NOTE If you forget your operating systems password, refer to your operating systems documentation for the correct recovery procedure. If you forget the Hardware User password, and the Hardware Administrators password is set and known: 1 Switch off the PC Workstation. 2 Restart the PC Workstation. 3 Wait for the message 4 Press to start Setup.

Setup.

5 Type the Administrator password to enter Setup. 6 Select Security, the User Password submenu, and set a new User password. 7 Press to save the new User password and exit Setup.
If you forget both the Hardware User and Administrator passwords: 1 Switch off the PC Workstation and remove the computers cover. 2 Set switch 7 (PSWRD) on the system board switch block to ON (DOWN). 3 Replace the PC Workstations cover and switch on the PC Workstation. Allow it to complete its startup routine. 4 Switch off the PC Workstation and remove the cover. 5 Reset switch 7 (PSWRD) to OFF (UP). 6 Replace the computers cover. 7 Switch on the PC Workstation and allow it to startup. 8 Press 10 Press

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when prompted to use Setup. to save the new passwords and exit Setup.
9 Set new User and Administrator passwords.
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If You Cant Start the Setup Program

This may happen if the copy of the PC Workstations configuration stored in memory is corrupted. You will need to erase this bad configuration.
If the Date and Time Are Incorrect
The date and time can be incorrect for the following reasons: The time has changed to reflect the beginning or end of Summer Time The PC Workstation has been unplugged from the mains for too long and the battery is discharged.
The on-board battery automatically recharges itself as soon as the PC Workstation is plugged into a power outlet. To change the date and time, use your operating system utilities or the Setup program.
If Your Application Software Does Not Work
If the PC Workstation reports the system is OK and the indicator light over the power switch is illuminated, but some software wont run, refer to the operating system and/or application software manuals.
If Your PC Workstation Has an Audio Problem
If you encounter problems with the audio on your PC Workstation, refer to the guide Using Sound preloaded onto your PC Workstation.

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If You Have a Network Problem
If you have a problem with your PC Workstations network, run the HPIEDIAG utility provided on the HP CD-ROM that contains the LAN drivers, supplied with your PC Workstation. This utility should be run from a minimal DOS system, without any LAN drivers loadedachieve this by booting from a system floppy disk. (If your PC Workstation is running Windows NT 4.0, you will need to create this system floppy disk on another PC.) 1 Insert the system floppy disk in the floppy disk drive and re-boot your PC Workstation. 2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM drive. 3 Make the CD-ROM drive the current drive by typing, for example, D: if D is the letter of your CD-ROM drive. 4 Change to the DIAG directory by typing: CD\LAN\DIAG 5 Start the HPIEDIAG utility by typing: HPIEDIAG the instructions on the screen. Follow

Then check the configuration of the integrated Ethernet interface using the Setup program. Refer also to the Network Administrators Guide preloaded onto your PC Workstation.

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