Clearing stapler jams..... 11 How do I? Print: How do I?..... Change the all-in-one print settings, such as volume or print quality, in HP ToolboxFX.196 Print on both sides (Windows)....197 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).197 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one).197 To print on both sides manually (HP LaserJet 3390/3392 all-in-one)..199 Print on both sides (Macintosh)...200 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).200 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one).201 To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh)....202 Use the single-sheet priority input slot (tray 1)..202 Print on special media....203 Printing on special media (HP LaserJet 3050/3052/3055 all-in-one).203 Printing on special media (HP LaserJet 3390/3392 all-in-one)..204 Transparencies and labels...205 Custom-size media and card stock...205 Colored paper....205 Envelopes....205 Heavy paper... Letterhead and preprinted forms..206 Fax: How do I?.....207 Use the Setup Wizard.... Send a fax from the all-in-one....207 Reprint a fax....208 Print the fax activity log... Forward received faxes to another fax number...210 Send and receive faxes by using a computer...211 Add or delete a contact... To delete speed-dial entries and one-touch keys...214 Fax phone book....214 To program or edit speed-dial entries and one-touch keys..216 Create a new group list... To program group-dial entries...217 To delete group-dial entries...218 To delete an individual from a group-dial entry..218 To delete all phone book entries..219 Import contacts from another source....219 Change the default light/dark (contrast) setting...220 Change resolution settings....221 Use the all-in-one control-panel buttons....222 Enter text from the control panel....222 Copy: How do I?..... Copy two-sided documents (HP LaserJet 3050 all-in-one)..223 Copy two-sided documents (HP LaserJet 3052/3055 all-in-one)..224 Use automatic two-sided printing (duplexing) to copy documents (HP LaserJet 3390/3392 all-in-one).... 25 2
Reduce or enlarge copies.... Adjusting the copy size...227 Adjust the lighter/darker (contrast) setting...228 Change the copy-collation setting...229 Adjust the copy quality.... Copy onto media of different types and sizes...231 Change tray selection (HP LaserJet 3390/3392 all-in-one)..232 Change the number of copies...233 Scan: How do I?.....234 Use HP LaserJet Scan...234 Scan from the all-in-one control panel...234 Program the all-in-one Scan To button...235 Create, modify, or delete destinations...235 Scan to e-mail.... Scan to a folder....236 Network: How do I?.....237 Set up the all-in-one and use it on the network...237 To configure a network port-connected all-in-one configuration (direct mode or peer-to-peer printing)...237 To configure a direct-connected shared all-in-one (client server printing).238 To change from a direct-connected shared all-in-one to a network portconnected all-in-one configuration...239 Set my network password....239 Other: How do I?.....240 Clean the paper path....240 To clean the paper path from HP ToolboxFX..240 To clean the paper path from the all-in-one control panel..241 Restore the factory-set defaults... Use the Embedded Web server (EWS)...242 Find the user guide....242 User guide links...242 Where to look for more information...242 Setting up the all-in-one...242 Using the all-in-one...243 Receive toner warnings....243 Receive toner warnings from the all-in-one at the all-in-one control panel (HP LaserJet 3390/3392 all-in-one)..243 Receive toner warnings from the all-in-one at my computer (HP LaserJet 3390/3392 all-in-one)....243 Receive toner warning e-mail messages from the all-in-one (HP LaserJet 3390/3392 all-in-one)....244 View the control-panel menu items for the all-in-one (HP LaserJet 3390/3392 all-inone)..... Use the convenience stapler....245 Load staples....247 Clear stapler jams.... Replace the print cartridge...251 Clear jams..... Clear jams from the print cartridge area..253 Clear jams from the input trays (HP LaserJet 3050/3052/3055 all-in-one).254

Embedded Web server (EWS)
The EWS is a Web-based interface that provides simple access to all-in-one status and configurations, including network configurations and Smart Printing Supplies (SPS) functionality. You can gain access to the EWS through the network connection to the all-in-one. Type the all-inone IP address in a Web browser to open the all-in-one EWS homepage. From the homepage, you can use the tabs and left navigation menu to check the status of the all-in-one, configure the all-inone, or check the status of the supplies. Supported browsers include: Internet Explorer 5.0 or later Netscape Navigator 4.75 or later Opera 6.05 or later Safari 1.2 or later
Using Add or Remove Programs to uninstall
Use the Add or Remove Programs method in Windows to remove the all-in-one software. This method does not require you to have the software CD. 1. Click Start, point to Settings, and click Control Panel. 2. 3. 4. In Windows XP, click Start, and then click Control Panel
Double-click Add or Remove Programs. Scroll through the list of software programs and click HP LaserJet 3390/3392 all-in-one. Click Remove.

Software for Macintosh

For Mac OS X V10.3 and Mac OS X V10.4, use Print Center to print. The all-in-one includes the following software for Macintosh computers. NOTE For Macintosh computers, HP ToolboxFX is not supported.

HP Director

HP Director is a software program that is used when working with documents. When the document is loaded into the automatic document feeder (ADF) and the computer is connected directly to the all-inone, HP Director appears on the computer screen to initiate faxing, scanning, or changing settings on the all-in-one through Macintosh Configure Device. Also included is the HP all-in-one Setup Assistant, which sets up the fax and print queues.
Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4)
Macintosh Configure Device is a Web-based program that provides access to information about the all-in-one (for example, information about supplies status and all-in-one settings). Use Macintosh Configure Device to monitor and manage the all-in-one from the computer NOTE You must perform a complete software installation to use Macintosh Configure Device. Check the all-in-one status and print information pages. Check and change all-in-one system settings. Check default print settings. Check and change fax settings, including fax send, fax receive, fax phone book and speed-dial settings, and fax reports. Check and change network settings, including IP configuration, Advanced, mDNS, SNMP, network configuration, and password.

Changing the default glass-size setting
This setting determines which paper size the flatbed scanner scans when you send a fax from the scanner. The factory-set default is determined by the region/country in which you purchased the allin-one. To change the default glass-size setting 1. 2. 3. 4. 5. 6. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.
Use the < or the > button to select Fax Send setup, and then press Use the < or the > button to select Def. Glass size, and then press
Use the < or the > button to select the correct paper size setting: A4 or Letter. Press to save your selection.
Selecting tone-dialing or pulse-dialing mode
Use this procedure to set the all-in-one to tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change this setting unless you know that your telephone line cannot use tone dialing. To select tone-dialing or pulse-dialing 1. 2. 3. 4. 5. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press. to save your selection.
Use the < or the > button to select Fax Send setup, and then press Use the < or the > button to select Dialing Mode, and then press Use the < or the > button to select Tone or Pulse, and then press
NOTE The pulse-dialing option is not available in all regions/countries.
Changing the redial settings
If the all-in-one was unable to send a fax because the receiving fax machine did not answer or was busy, the all-in-one attempts to redial based on the redial-on-busy, redial-on-no-answer, and redialon-communication-error options. Use the procedures in this section to turn these options on or off. To change the redial-on-busy option If this option is turned on, the all-in-one redials automatically if it receives a busy signal. The factoryset default for the redial-on-busy option is On. 1. 2. 3. 4. 5. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.
Use the < or the > button to select Fax Send setup, and then press Use the < or the > button to select Redial if busy, and then press Use the < or the > button to select On or Off, and then press.
To change the redial-on-no-answer option If this option is turned on, the all-in-one redials automatically if the receiving machine does not answer. The factory-set default for the redial-on-no-answer option is Off. 1. 2. 3. 4. 5. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.
Use the < or the > button to select Fax Send setup, and then press Use the < or the > button to select Redial-no answer, and then press Use the < or the > button to select On or Off, and then press.
To change the redial-on-communication-error option If this option is turned on, the all-in-one redials automatically if some sort of communication error occurs. The factory-set default for the redial-on-communication-error option is On. 1. 2. 3. 4. 5. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.

Use the < or the > button to select Fax Recv. setup, and then press Use the < or the > button to select Block faxes, and then press.
To block a fax number, use the < or the > button to select Add entry, and then press. Enter the fax number exactly as it appears in the header (including spaces), and then press. Enter a name for the blocked number, and then press. To unblock a single fax number, use the < or the > button to select Delete entry, and then press. Use the < or the > button to select the fax number that you want to delete, and then press to confirm the deletions. -orTo unblock all blocked fax numbers, use the < or the > button to select Clear all, and then press. Press again to confirm the deletions.
Advanced fax features and tasks
Using speed-dial entries, one-touch keys, and group-dial entries
You can store frequently dialed fax numbers or groups of fax numbers as one-touch keys, speed-dial entries, or group-dial entries. In the all-in-one phone book, a total of 120 entries are available for speed-dial entries and group-dial entries. For example, if you program 100 of the entries as speed-dials, the remaining 20 can be used for group-dials.

Using dialing characters

When using the control panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric button repeatedly until the letter that you need appears. Then, press the > button to select that letter and move to the next space. Table 6-1 Alphanumeric buttons and corresponding characters shows which letters and numbers appear on each alphanumeric button when the default language is set to English.
Table 6-1 Alphanumeric buttons and corresponding characters
Button number Characters 1 ABCabc2 DEFdef3 GHIghi4 JKLjkl5 MNOmno6 Button number * # Characters PQRSpqrs7 TUVtuv8 WXYZwxyz()+-./,*&@RW space # ,
NOTE Use > to move the cursor on the control panel and use < to delete characters. To insert a pause You can insert pauses into a fax number that you are dialing or programming to a one-touch key, speed-dial entry, or group-dial entry. Pauses are often needed when dialing internationally or connecting to an outside line. Press # (Pause) repeatedly until a comma (,) appears on the control-panel display, indicating that the pause will occur at that point in the dialing sequence. Press * (Symbols) repeatedly until W appears on the control-panel display to have the all-in-one wait for a dial tone before dialing the remainder of the telephone number. Press * (Symbols) repeatedly until R appears on the control-panel display to have the all-in-one perform a hook flash.
To program or edit speed-dial entries and one-touch keys
Speed-dial entries 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-inone), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with their corresponding one-touch keys on the control panel. The one-touch keys can be used for speed-dial or group-dial entries. A maximum of 50 characters can be entered for a single fax number. NOTE To gain access to all of the speed-dial entries, you must use the Shift button. Speeddial entries 6 through 10 (HP LaserJet 3050 all-in-one), 7 through 12 (HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions about programming speed-dial entries, onetouch keys, and group-dial entries using HP ToolboxFX, see the HP ToolboxFX online Help. Complete the following steps to program speed-dial entries and one-touch keys from the all-in-one control panel: 1. 2. 3. 4. 5. 6. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press Press Press Press to select Phone Book. to select Individual setup. to select Add/Edit.

To change ring patterns for call answering To change ring patterns for call answering, complete the following steps: 1. 2. 3. 4. 5. 6. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.
Use the < or the > button to select Fax Recv. setup, and then press Use the < or the > button to select Answer Ring Type, and then press
Use the < or the > button to select the ring pattern that you want, and then press
After all-in-one installation is complete, ask someone to send a fax to you in order to verify that the ring-pattern service is working correctly.
Changing the rings-to-answer setting
When the answer mode is set to Automatic, the all-in-one rings-to-answer setting determines the number of times the telephone rings before the all-in-one answers an incoming call. If the all-in-one is connected to a line that receives both fax and voice calls (a shared line) and that also uses an answering machine, you might need to adjust the rings-to-answer setting. The number of rings-to-answer for the all-in-one must be greater than the rings-to-answer on the answering machine. This allows the answering machine to answer the incoming call and record a message if it is a voice call. When the answering machine answers the call, the all-in-one listens to the call and automatically answers it if it detects fax tones. The default setting for rings-to-answer is five for the U.S. and Canada, and two for other countries/ regions.
Using the rings-to-answer setting
Use the following table to determine the number of rings-to-answer to use.
Type of telephone line Dedicated fax line (receiving only fax calls) Recommended rings-to-answer setting Set to a number of rings within the range shown on the control-panel display. (The minimum and maximum number of rings allowed varies by country/region.)
One line with two separate numbers and a ring-pattern service One or two rings. (If you have an answering machine or computer voicemail for the other telephone number, make sure that the all-in-one is set to a greater number of rings than the answering system. Also see Changing ring patterns (distinctive ring).) Shared line (receiving both fax and voice calls) with only an attached telephone Shared line (receiving both fax and voice calls) with an attached answering machine or computer voicemail Five rings or more. Two rings more than the answering machine or computer voicemail.
To set the number of rings-to-answer

Use the < or the > button to scroll through the choices. Press to save the selection.
Adjusting the lighter/darker (contrast) setting
The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the following procedure to change the contrast for the current copy job only. To adjust the lighter/darker setting for the current job 1. 2. 3. On the all-in-one control panel, press Lighter/Darker to see the current contrast setting. Use the < or the > button to adjust the setting. Move the slider to the left to make the copy lighter than the original, or move the slider to the right to make the copy darker than the original. Press Start Copy to save the selection and immediately start the copy job, or press the selection without starting the job. to save
NOTE The change in the setting remains active for about two minutes after the copy job has been completed. During this time, Settings=Custom appears on the all-in-one control-panel display. To adjust the default lighter/darker setting NOTE The default lighter/darker setting affects all copy jobs. 1. 2. 3. 4. On the all-in-one control panel, press Menu. Use the < or the > button to select Copy setup, and then press.
Use the < or the > button to select Def. Light/dark, and then press
Use the < or the > button to adjust the setting. Move the slider to the left to make all of the copies lighter than the original, or move the slider to the right to make all of the copies darker than the original. Press to save the selection.
Reducing or enlarging copies
The all-in-one can reduce copies to as little as 25% of the original size or enlarge copies to as much as 400% of the original size. Reduction/enlargement settings Original=100% Lgl > Ltr=78% Lgl > A4=83% A4 > Ltr=94% Ltr > A4=97% Full Page=91% Fit to page (HP LaserJet 3052/3055/3390/3392 all-in-one only) 2 pages/sheet 4 pages/sheet Custom: 25-400% NOTE When using the Fit to page setting, copy from the flatbed scanner only.
When using the 2 pages/sheet or 4 pages/sheet setting, copy from the automatic document feeder only. Also, after selecting the 2 pages/sheet or 4 pages/sheet option, you must select the page orientation (portrait or landscape).

Adjusting the copy size

To reduce or enlarge copies for the current job 1. 2. On the all-in-one control panel, press Reduce/Enlarge. Select the size to which you would like to reduce or enlarge the copies in this job. NOTE If you select Custom: 25-400%, type a percentage by using the alphanumeric buttons. If you select 2 pages/sheet or 4 pages/sheet, select the orientation (portrait or landscape). 3. Press Start Copy to save the selection and immediately start the copy job, or press the selection without starting the job. to save

Windows systems

The all-in-one supports IP configuration from a Windows NT/2000/XP DHCP server. This section describes how to set up a pool, or scope, of IP addresses that the Windows server can assign or lease to any requester. When configured for BOOTP or DHCP operation and powered on, the all-inone automatically sends a BOOTP or DHCP request for its IP configuration. If properly set up, a Windows DHCP server will respond with the print servers IP configuration data. NOTE This information is provided as an overview. For specific information or for additional support, see the information supplied with your DHCP server software. NOTE To avoid problems resulting from IP addresses that change, HP recommends that all all-in-one devices be assigned IP addresses with infinite leases or reserved IP addresses.

Windows NT 4.0 Server

Using DHCP with Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. 2. 3. 4. 5. 6. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. Double-click the DHCP Manager icon to open this window. Select Server and select Server Add. Type the server IP address, then click OK to return to the DHCP Manager window. In the list of DHCP servers, click on the server you have just added, then select Scope and select Create. Select Set up the IP Address Pool. In the IP Address Pool section, set up the IP address range by typing the beginning IP address in the Start Address box and the ending IP address in the End Address box. Also type the subnet mask for the subnet to which the IP address pool applies. The starting and ending IP addresses define the end points of the address pool assigned to this scope. NOTE If desired, you can exclude ranges of IP addresses within a scope. 7. In the Lease Duration section, select Unlimited, then select OK. HP recommends that all all-inone devices be assigned infinite leases to avoid problems resulting from IP addresses that change. Be aware, however, that selecting an unlimited lease duration for the scope causes all clients in that scope to have infinite leases. If you want clients on your network to have finite leases, you can set the duration to a finite time, but you should configure all all-in-one devices as reserved clients for the scope. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your all-in-one devices as reserved clients. For
each all-in-one, perform the following steps in the Add Reserved Clients window to set up a reservation for that all-in-one: a. b. c. d. Type the selected IP address. Obtain the MAC address or hardware address from the configuration page, and type this address in the Unique Identifier box. Type the client name (any name is acceptable). Select Add to add the reserved client. To delete a reservation, in the DHCP Manager window, select Scope and select Active Leases. In the Active Leases window, click on the reservation you want to delete and select Delete.

Close the stapler door.

Using the convenience stapler
Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight is heavier than 80 g/m2 or 20 lb. CAUTION Do not use the convenience stapler to staple plastic, cardboard, or wood. Damage to the convenience stapler can result from attempting to staple these materials.
Exceeding the recommended capacity could result in jams or damage.
Wait for the stapler to staple the sheets. When it is inserted all the way into the stapler slot, the media should trigger the stapler mechanism.
Remove the stapled media from the slot.
NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out.

Clearing stapler jams

To reduce the risk of staple jams, make sure that you staple 20 or fewer pages of media (80 g/m2 or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door.
Remove the staple cassette from the all-in-one.
Clear any loose staples from the stapler and from the staple cassette.
Replace the staple cassette.
Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one.
Insert media to test the convenience stapler. Repeat steps 1 through 6 if necessary.

11 How do I?

Print: How do I? Fax: How do I? Copy: How do I? Scan: How do I? Network: How do I? Other: How do I?

Print: How do I?

Use this section to answer printing questions.
Change the all-in-one print settings, such as volume or print quality, in HP ToolboxFX
To change the default print settings in HP ToolboxFX, complete the following steps. NOTE The changes that you make to the print settings in HP ToolboxFX apply to all future print jobs. 1. 2. 3. Open HP ToolboxFX and click Device Settings. Click the System Settings tab. On the System Settings tab, you can modify settings that appear on the following pages. Each page offers Help for more information. 4. Device Information Paper Handling Print Quality Print Density Print Modes System Setup Date/Time Service Device Polling Save/Restore
Click Apply to save the changes that you make on these pages. NOTE If you have similar settings in the printer driver, those settings take priority over the settings that are established in HP ToolboxFX.

Chapter 11

How do I?
Print on both sides (Windows)
NOTE The printer driver also contains instructions and graphics for manually duplexing. 1. 2. In the software program, open the all-in-one properties (printer driver). On the Finishing tab, select Print on Both Sides. NOTE If the Print on Both Sides option is dimmed or unavailable, open the all-in-one properties (printer driver). On the Device Settings tab or the Configure tab, select Allow Manual Duplexing, and then click OK. Repeat steps 1 and 2. 3. Print the document.

Close the print-cartridge door.
CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

Clear jams

This section contains instructions for clearing jams from the all-in-one.
Clear jams from the print cartridge area
To clear a jam in the print cartridge area, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the print-cartridge door, and remove the print cartridge.
CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. 2. On the HP LaserJet 3390/3392 all-in-one, open the rear output door, and then rotate the green pressure-release levers downward.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one.
Replace the print cartridge and close the print-cartridge door.
On the HP LaserJet 3390/3392 all-in-one, close the rear output door.
Clear jams from the input trays (HP LaserJet 3050/3052/3055 all-in-one)
To clear a jam in the input trays, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open tray 1 and pull any visible jammed media out of the all-in-one.
If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one.

Close tray 1.

Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one)
To clear a jam in the input trays, perform the following steps:
CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the rear output door.
Rotate the green pressure release levers downward.
Open the single-sheet priority input slot (tray 1) door.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. CAUTION Pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one.

Use the < or the > button to select Usage page, and then press
The Configuration page lists the current settings and properties of the all-in-one. You can print a Configuration page from the all-in-one or HP ToolboxFX. To print the Configuration page from the allin-one, complete the following steps. 1. 2. 3. On the all-in-one control panel, press Menu. Use the < or the > button to select Reports, and then press.

Chapter 12

Managing the all-in-one and maintenance

1. 2. 3. 4. 5. 6. 7. 8.

Product Information. This section contains basic information about the all-in-one, such as the product name and the serial number. Memory. This section lists memory-related information, such as the total memory that is installed. Paper Settings. This section lists information about the media type for each tray and about the type settings for all the media that the all-in-one supports. Copy Settings. This section lists the all-in-one default copy settings. Product Settings. This section lists information that is gathered during software installation, including the language and the company name. Installed Personalities and Options. This section contains information about optional items that might be installed, such as a DIMM. Print Settings. This section contains information about all-in-one settings that are configured in the printer driver or in HP ToolboxFX. Status Log. This section contains information about all-in-one errors.
A second page also prints. On that page, the Fax Settings section provide details about the all-inone fax settings.
Supplies Status page (HP LaserJet 3390/3392 all-in-one)
The Supplies Status page lists the remaining life of the HP print cartridge. It also lists the estimated pages remaining, the number of pages printed, and other supplies information. You can print a Supplies Status page from the all-in-one or HP ToolboxFX. To print from the all-in-one, complete the following steps. 1. 2. 3. On the control panel menu, press Menu. Use the < or the > button to select Reports, and then press.
Use the < or the > button to select Supplies Status, and then press NOTE
Supplies information is also available through the HP ToolboxFX.

hp LaserJet

1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non-HP supplies. In some cases, if a non-HP supply is installed, an alert message appears instead. Ordering Information. This section contains basic information about how to order new HP supplies. See Checking status and ordering supplies (HP LaserJet 3390/3392 all-in-one only). Recycling Information. This section contains a link to the Web site that you can visit for information about recycling. See Replacing and recycling supplies.

If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.

Step number 8

Does the all-in-one scan to the computer? Initiate a scan from the basic desktop software at your computer.
The cable is not connected correctly. Software is not installed correctly or an error occurred during software installation.
Reconnect the cable. Uninstall and then reinstall the all-in-one software. Verify that you are using the correct installation procedure and the correct port setting.
If the error persists, turn off the all-in-one and then turn on the all-in-one. If the error still persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.

Clearing jams

Causes of jams
Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events: The input trays are loaded improperly or overfilled, or the media guides are not set properly. Media is added to or removed from an input tray during a print job or an input tray is removed from the all-in-one during a print job. The cartridge door is opened during a print job. Too many sheets have accumulated in an output area, or sheets are blocking an output area. The print media that is being used does not meet HP specifications. See Media specifications. The media is damaged or has foreign objects attached to it, such as staples or paper clips. The environment in which the print media was stored is too humid or too dry. See Printing and storage environment.

Tips to avoid jams

Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using. Verify that the media guides are properly adjusted. Check that the input tray is securely in place. Do not add print media into the input tray while the all-in-one is printing. Use only HP-recommended media types and sizes. See Media specifications for more information about print media types. Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity. Check the power connection. Make sure that the power cord is firmly connected to both the allin-one and the power supply box. Plug the power cord into a grounded power outlet.

Where to look for jams

Jams can occur in these locations: Inside the all-in-one In output areas In the automatic document feeder (ADF) In the automatic duplexer (HP LaserJet 3390/3392 all-in-one)
Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the all-in-one. Loose toner might remain in the all-in-one after a jam. This problem typically resolves itself after a few sheets have been printed.

Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one)
To clear a jam in the automatic two-sided path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. When removing jammed media, pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. 1. Open the rear output door.
Close the rear output bin, and then open the automatic two-sided path door on the back of the all-in-one.
Jams occur in the automatic document feeder (ADF)
To clear a media jam from the ADF (HP LaserJet 3050 all-in-one) 1. Open the ADF lid.
Carefully remove jammed media. Gently try to remove the page without tearing it.

Close the ADF lid.

To clear a media jam from the ADF (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. Open the ADF cover.
NOTE Verify that any shipping tape inside the ADF has been removed.
Remove the jam cleanout part. Using both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout part and set it aside.

Control-panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the all-in-one is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.
Alert and warning messages
Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing to resume or by pressing Cancel to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the all-in-one will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.
Alert and warning message tables
Table 13-1 Alert and warning messages

media settings 128, 231 media, troubleshooting 348 number of copies 126, 233 photos 135 quality, adjusting 122, 230 quality, troubleshooting 347 reducing 124, 227 size, troubleshooting 350 starting a job 120 tray selection 134, 232 troubleshooting 350 two-sided documents, HP LaserJet 3050 130, 223 two-sided documents, HP LaserJet 3052/3055 131, 224 two-sided documents, HP LaserJet 3390/3392 132, 225 viewing settings 137 covers, document card stock, printing on 60 Macintosh 56 paper specifications 33, 34 Windows settings 50 creases, troubleshooting 337 crooked pages 336, 339 curled media 336 custom paper sizes driver settings 50 printing on 63, 205 Customer Care 374 D dark copying 348 darkness, contrast settings copy 123, 228 fax 75, 220 date, setting 69 declaration of conformity 390, 391 dedicated fax line additional devices, connecting 111 connecting all-in-one 108 defaults, restoring 241, 363 delaying fax sending 87 deleting faxes from memory 90 Demo page, printing 268, 359 device polling 280 DHCP about 163 discontinuing 167
NetWare 167 Unix 163 Windows 164 dial-tone detection settings 106 dialing from a telephone 106 internationally 81 manually 73 pauses, inserting 81 prefixes, inserting 86 redialing automatically, settings 78 redialing manually 74 tone or pulse settings 77 troubleshooting 344 dimensions, all-in-one 378 DIMMs Configuration page 269 part numbers 366 direct mode, network 154 distinctive-ring settings 104 documentation 242, 368 Documentation tab, HP ToolboxFX 277 dots per inch (dpi) fax 76, 221 print settings 332 specifications 5 dots, troubleshooting 334 double-sided duplex jams, clearing 261 double-sided copying HP LaserJet 3050 130, 223 HP LaserJet 3052/3055 131, 224 HP LaserJet 3390/3392 132, 225 double-sided printing duplex jams, clearing 317 Macintosh 57, 200 Windows 51, 197 dpi (dots per inch) fax 76, 221 print settings 332 specifications 5 drivers accessing 19 help, Windows 18 Linux and UNIX 17 Macintosh settings 55
presets (Macintosh) 55 quick sets (Windows) 48 selecting 18 specifications 5 supported 17 Windows settings 48 duplex settings, network 159 duplexing copying documents 132, 225 jams, clearing 261, 317 Macintosh 57, 200 Windows 51, 197 E e-mail alerts, setting up 273 e-mail, scanning to Macintosh 145 resolution settings 151 Windows 142, 236 electrical specifications 378, 379 electronic faxes receiving 100, 212 sending 99, 211 embedded Web server (EWS) browsers supported 20, 242 features 283 network settings 157 energy consumption 383 Energy Star compliance 5 enlarging copies 227 enlarging documents copying 124, 227 printing 49 envelopes guidelines for using 30 output path 60 printing on 64, 205 priority input slot, loading 40 specifications 33, 34 storing 31 environmental specifications all-in-one 379 paper 36 error messages control panel 323 critical 330 error-correction setting, fax 93 errors, PostScript 357

HP LaserJet 3052/3055 All-in-One
Work just got a little easier with this All-in-One product that delivers a no-wait first page out, outstanding performance, and renowned HP reliabilityall from an intelligent, compact design that fits your desktop.
Versatility in a compact, flatbed design
Count on one product to print, copy, fax, and
Work smarterand more simply
Reduce user intervention. To handle the demands
scan. Relax, knowing you can count on HPs proven reliabilitytrusted by millions of people every day.
Enjoy simple office integration. The product
of your workteam, the product comes standard with a 250-sheet input tray, a 10-sheet priority feed slot, and a 50-sheet automatic document feeder (ADF).
Maximize office efficiency. With 64 MB RAM
features built-in support for all popular print languages, including HP PCL5e, HP PCL6, and HP postscript level 3 emulation, so you dont have to worry about compatibility.
Share the All-in-One convenience. Easily connect
and a durable, long-lasting engine, this product easily handles the volume demands of small workteams.
Print professional documents with genuine
multiple users with standard 10/100 TCP/IP networking and take advantage of simple direct connections with the Hi-Speed USB 2.0 port.
Professionally print, copy, fax,1 and scan
Expect fast, high-quality output. With speeds of
up to 19 pages per minute (ppm) letter, youll get great-looking documents in no time at all.
Work confidentlythis product wont hold you
up. Instant-on Technology delivers fast first page out speedsas low as 8 secondsso you wont waste valuable time waiting for the device. You can pick up your completed job before our competitors products have begun warming up.
Send and receive faxes with ease.
HP print cartridges. The HP LaserJet Q2612A Black Print Cartridge delivers HPs legendary quality and reliability. The print cartridge, Ultraprecise toner, and imaging drum are integrated into one supply, so you refresh the entire printing system every time you replace a cartridge. Designed to work together with the printer, the cartridge is critical to achieving consistent, high-quality results. Also, enjoy convenient online ordering of HP print cartridges with HP SureSupply.
Depend on effortless interactions. The control
panels intuitive, 2-line, 16-character backlit display makes the product easy to use and maintainno training required. HP printing and imaging systems help you create powerful, professional communications easily. Imaging devices, supplies, accessories, and services are designed together to work together and are invented to meet your business needs.
The HP LaserJet 3055 All-in-One (AiO) features 33.6 kbps faxing (v 34, Super G3) with digital storage for up to 110 pages.
Faxing is available with the HP LaserJet 3055 AiO only.
1 50-sheet ADF scanner quickly processes documents 2 Flatbed scanner for books or documents up to letter-size 3 Easy-to-use control panel with 10-key number pad and 2-line by 16-character display provides effortless interaction with each of the All-in-Ones functions 4 100-sheet face-down output bin 5 10-sheet priority slot 6 Adjustable 250-sheet input tray 7 Security-lock slot for securing the All-in-One with a cable lock (available for purchase via a third-party vendor) 8 10/100 wired Ethernet network port 9 Hi-Speed USB 2.0 port MB device memory and 264 MHz processor quickly and easily handle complex print jobs 11 RJ-11 line-out telephone port 12 RJ-11 fax port

HP LaserJet 3055 AiO shown

Series at a glance

HP LaserJet 3052 AiO Print, copy, and scan from one compact device

Built-in faxing

HP LaserJet 3055 AiO Base model, plus:
With remarkable versatility and HPs legendary reliability, this compact performer is the perfect fit for your small office or workteam.
Versatile, professional product
Reliable, efficient performance is a necessity in a busy small office. With built-in 10/100 TCP/IP networking and easy, walk-up copying, scanning, and faxing,2 the HP LaserJet 3052/3055 AiO improves productivity. You can create high-quality documents with crisp text and sharp graphics at fast print and copy speeds of up to 19 ppm letter.
Industry-leading reliability
The reliability of HP equipment, support, and service provides the solid foundation for user productivity. In fact, HP recently won its 14th award in a row from PC Magazines 18th Annual Reader Satisfaction Survey. Readers evaluated printer manufacturers on a variety of criteria, including reliability and the quality of technical support. Instead of experiencing frustration and expensive downtime, users can get their work done!

Compact design

The space-saving design creates such a small footprint that the product can fit almost anywhere without intruding on valuable desk space.

Award-winning HP support

HP offers a variety of support options to assist you in the setup and maintenance of the HP LaserJet 3052/3055 AiO. HPs expert knowledge will help you make the most of your All-in-One and ensure your equipment is running at peak efficiency. Start with a one-year, limited warranty, backed by free telephone support from the award-winning HP Customer Care. To further guarantee trouble-free operation and maximize the potential of your HP LaserJet All-inOne, consider upgrading service and support options such as installation and extendedwarranty support.

Superb paper-handling

A wide variety of documents can be scanned and copied, including books and other bound documents, using the flatbed scanner. The 50-sheet automatic document feeder enables unattended scanning and copying of multi-page documents. With two input traysa 250-sheet input tray and a 10-sheet priority trayyou wont need to worry about removing your regular printing paper for special projects, and your office will stay productive.

Technical specifications

Print and copy speed3 First page out Print resolution Copying Faxing
HP LaserJet 3052 AiO (Q6502A)
HP LaserJet 3055 AiO (Q6503A)
Scanning Processor Memory Duty cycle Paper handling Input Output Sizes Weights Types Connectivity Interfaces Languages Fonts5 Client operating systems Network operating systems6 Network protocols6 Security Dimensions (w by d by h) Weight with print cartridge Whats in the box
Up to 19 ppm letter Printing: less than 8 seconds letter; copying: less than 8.1 seconds letter Up to 1200 by 1200 dpi Resolution: up to 600 by 600 dpi, 24 bit depth; settings: contrast (lighter/darker), resolution copy quality (draft, text, mixed, film photo, and picture), reduce/enlarge 25 to 400%, copy collation, number of copies, paper size Not available V.34 fax modem: 3 seconds per page,4 fax speed: up to 33.6 kbps; resolution best mode: 300 by 300 dpi; digital storage for up to 110 pages, fax forwarding, delayed sending, ring detection, fax polling, broadcasting to up to 119 locations, speed-dial to up to 120 numbers (119 group dials), auto fax reduction, junk barrier, PC interface, and auto redialing supported Resolution: up to 1200 by 1200 dpi 24 bit (up to 19,200 dpi enhanced); interfaces: Walk-up scanning via front control panel with Scan-to button (software preconfiguration required), remote scanning via HP LaserJet Scan, and TWAIN- or WIA-compliant software; supported file types: JPEG, TIF, BMP, GIF, PDF, PNG 264 MHz 64 MB RAM 7,000 pages per month 10-sheet priority slot, 250-sheet tray, 50-sheet ADF 100 sheet face-down output bin Priority slot, 250-sheet tray: 3 by 5 in (76 by 127 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, envelopes (No. 5 1/2 Baronial through No. 11), index cards, postcards ADF: 5.5 by 5.5 in (127 by 127 mm) to 8.5 by 15 in (215.9 by 381 mm); letter, legal Priority slot, 250-sheet tray: 16 to 43 lb (60 to 163 g/m2); ADF: 16 to 24 lb (60 to 90 g/m2) Paper (plain, preprinted, prepunched, bond, color, glossy, letterhead, light, heavy, recycled, rough), envelopes, transparencies, labels, cardstock Hi-Speed USB 2.0 port, 10/100 TCP/IP Ethernet network port, RJ-11 fax port, RJ-11 line-out telephone port HP PCL6, HP PCL5e, HP postscript level 3 emulation, PostScript Printer Description (PPD) 45 scalable TrueType, 35 PostScript Windows 2000, XP Home, XP Professional, Mac OS X v10.2.8, v10.3, v10.4 and higher (full solution) Windows Server 2003 (print and scan only via USB port, print only via network) Via built-in 10/100 TCP/IP Ethernet connection: Windows 2000, XP, XP 64-Bit, Server 2003; Novell NetWare NDPS services via TCP/IP only on 3.2, 4.2, 5.x, 6.x; HP Gateway (TCP/IP raw only) and Novell LPD gateway; Apple Mac OS X v10.2.8, v10.3, v10.4 and later; Bonjour discovery supported; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix MetaFrame; Windows Terminal Services Via built-in 10/100 Ethernet connection: TCP/IP: IP Direct Mode, LPD, SLP, Bonjour, BOOTP/ DHCP/ AutoIP, WINS, SNMP v 1, and HTTP Security-lock slot for securing the All-in-One with a cable lock (available for purchase via a third-party vendor) 19.6 by 14.9 by 16 in (497 by 378 by 406 mm) 27.4 lb (12.4 kg) HP LaserJet 3052 AiO, power cord(s), HP LaserJet Q2612A Black Print Cartridge, Getting HP LaserJet 3055 AiO, power cord(s), HP LaserJet Q2612A Black Print Cartridge, Getting Started Started Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris PRO Text PRO Text Recognition Software, 250-sheet tray, ADF input support, output bin support Recognition Software, 250-sheet tray, ADF input support, output bin support, phone cord(s) Hi-Speed USB 2.0 port, 10/100 TCP/IP Ethernet network port

Ordering information

Environmental ranges Temperature Relative humidity Altitude Acoustics7 Power requirements8 Power consumption8 Active Active copy Ready Maximum operating: 59 to 90.5 degrees F (15 to 32.5 degrees C) Storage: -4 to 104 degrees F (-20 to 40 degrees C) Non-operating: 0 to 95% Operating: 10 to 80% 0 to 10,000 ft (0 to 3,040 m) Power: active (copying): 6.7 B(A); Ready: Inaudible Pressure (bystander): active (copying): 53 dB(A), Ready: Inaudible Input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 4.5 amp 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 2.3 amp 300 watts PowerSave 290 watts Off 13 watts Typical Electricity Consumption (TEC): 2.199 kWh/Week 10 watts 0.07 watts Product HP LaserJet 3052 All-in-One HP LaserJet 3055 All-in-One Connectivity HP Jetdirect en1700 USB 2.0 Print Server10 HP Jetdirect en3700 USB 2.0 Print Server11 HP Jetdirect ew2400 wireless USB 2.0 Print Server11 HP Jetdirect 175x Fast Ethernet USB external Print Server11 Supplies HP LaserJet Black Print Cartridge with Ultraprecise Toner. Average cartridge yield 2,000 standard pages.9 Service and support 3 year Return to Depot Service 3 year Next Business Day Exchange Service 3 year Next Business Day Onsite Service On-site installation and network configuration Paper www.hp.com/go/everydaypapers USA: 1-800-477-5010 Third-party solutions www.hp.com/go/gsc
Number Q6502A Q6503A J7988G J7942G J7951G J6035G Q2612A

Certifications EMC

ENERGY STAR qualified models; see: http://www.hp.com/go/energystar
CISPR 22: 1993 +A1+A2/EN 55022:1994+A1+A2 - Class B; EN 61000-3-2: 1995/A14:2000; EN 61000-3-3: 1995+A1; EN 55024: 1998+A1+A2; FCC Title 47 CFR, Part 15 Class B 2/ICES-003, Issue 3; GB9254-1998 IEC 60950-1: 2001/EN 60950-1: 2001+A11; IEC 60825-1: 1993 + A1:1997 + A2: 2001/EN 60825-1: 1994 + A1: 2002 + A2: 2001 (Class 1 Laser/LED Product); GB4943-1995 TBR-21: 1998; EG 201 121: 1998, FCC Part 68, Industry Canada CS03, NOM-151-SCTI1999 (Mexico) One-year limited warranty To learn more, please visit www.hp.com/go/SureSupply
U9809E U9810E U9811E H3110E
Safety Telecom (3055 only) Warranty HP SureSupply enabled
Supports printing only, no software scan, no webscan. Supports printing only, no webscan.
Exact speed varies depending on the system configuration, software application, driver, and document complexity. Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will increase the transmission time. PCL5e support is provided by the PCL5 driver. Onboard fonts provided are Line Printer and Courier. 6 Not all protocol and operating system combinations are supported. For more information, go to: www.hp.com/support/net_printing. 7 Acoustic values are subject to change. See www.hp.com/support for current information. Configuration tested: base model, simplex printing, A4-size at average print speed of 18 ppm and average copy speed of 14 ppm. 8 Values subject to change. See www.hp.com/support for current information. Power reported is the highest value measured using all standard voltages. 9 Declared yield value in accordance with ISO/IEC 19752.

Copyright 2006-2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
ENERGY STAR and the ENERGY STAR logo are registered U.S marks. Windows and Windows XP are U.S. registered trademarks of Microsoft
Corporation. PostScript is a trademark of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Printed in the U.S.A.
For more information visit our website at www.hp.com
4AA0-3469ENUC, 07/2007, Rev. 2.2