specifications

LaserJet 1100/1100A
Laser Printer/ Laser Printer Copier Scanner
Its the new, improved personal laser printer standard
Take advantage of faster laser printing 8 pages per minute rated engine speed 2 MB RAM handles complex documents with ease, returns to applications quickly, and lets you maintain top print quality for every job
HP LaserJet 1100 HP LaserJet 1100A
Improved print quality produces better graphics and images Increased input bin capacity 125 sheets Better paper flow streamlines paper handling Enhanced driver allows manual duplexing and N-up printing (up to 9 pages per sheet) HP UltraPrecise Toner Cartridge for improved gray scale images Parallel cable in the box Key OS compatibility works with your office system: Windows 3.1, 3.11, 95, 98, NT 4.0, OS/2 and DOS HPs exclusive JetPath technology allows you to add copying and scanning capabilities to your HP LaserJet 1100 quickly and easily
Quality laser printing - faster than ever
HP has always set the pace in laser printing technology. The new generation HP LaserJet 1100 series sets another impressive pace, delivering a stunning 8 pages per minute print speed. The 600 dpi print resolution with HPs Resolution Enhancement technology (REt) makes every document more professional.
More memory, compatibility and versatility
Enhanced print speed and laser quality results are just the beginning. With 2 MB standard memory, HP LaserJet 1100 users will be able to print increasingly complex pages. Memory can be increased to 18 MB to tackle even more complex documents with ease. The HP LaserJet 1100 supports key operating systems including Windows 3.1, 3.11, 95, 98, NT 4.0, OS/2 and DOS. Network compatibility available via the optional HP JetDirect External Print Servers.
Expand your possibilities with HP JetPath technology
HPs exclusive JetPath technology allows you the flexibility to expand the HP LaserJet 1100 printer into an All-in-One performer, without the complexity of cabling and configuring stand-alone devices. HP JetPath technology eliminates the speed and copy quality degradations typical of multiple peripherals. This technology is code designed into the firmware, hardware and software to allow printers to take on additional capabilities and improve functionality quickly and easily. Use HPs JetPath technology to add copying and scanning capabilities to your HP LaserJet 1100, when your business needs grow.
Print Copy Scan with the HP LaserJet 1100A
All-in-One functions bring efficiency to the desktop, save desk space and eliminate system compatibility concerns Make copies with the touch of a button, with or without the PC on, and get topquality results Scan hard-copy documents and turn them into electronic images for editing, filing, and communicating via e-mail and PC fax Automatically feed up to 20 sheets for more efficient copying and scanning Connect to the network with optional HP JetDirect External Print Servers
Move up to Print Copy Scan capabilities All-in-One
If your current business needs require the HP LaserJet 1100 printer with copying and scanning capabilities, move up to the HP LaserJet 1100A. The HP LaserJet 1100A redefines performance by offering printing, copying and scanning All-in-One. In addition to crisp, sharp laser printing, you can make laser copies at the touch of a button, even without the PC turned on. Full scanning capability enables you to transform hard-copy documents to electronic images to work with on the desktop, file, or communicate via e-mail and PC fax.
HPs LaserJet 1100 prints high qualitydocuments fast.
Laser printing performance that keeps pace with your business and fits your budget? Now thats a solution!
When your business documents look good, so does your company. And when you want quality laser printing results with unprecedented speed, its time to look at HPs LaserJet 1100. Its expressly designed for those who need to produce professional, razor-sharp documents. And now, HPs exclusive JetPath technology provides a fast, easy way to add the versatility of copying and scanning functionality to your HP LaserJet 1100 any time. That means better, faster performance with top-quality results. The HP LaserJet 1100s other new and improved features more than meet your business needs:
Stunning 600 dpi print resolution with REt. 2 MB memory (expandable to 18 MB) handles complex documents with ease. Operates with standard PC systems including Windows 3.1, 3.11, 95, 98, NT 4.0, OS/2 and DOS. it to your network with optional HP JetDirect External Print Servers. As your business needs grow, you can add copying and scanning capabilities with HPs exclusive JetPath technology.

Connect

HP LaserJet 1100
HPs LaserJet 1100A scans and copies,too.
Laser printing, one-touch copying and scanning in one affordable product? Now thats amazing!
HPs LaserJet 1100A has three valuable business capabilities integrated into one laser product, which can do a lot for your company. Printing 8 pages per minute at a sharp 600 dpi is just the beginning. The HP LaserJet 1100A also makes ultra-crisp laser copies with just the push of a button, even when the PC isnt on. Scanning hard-copy documents to electronic images lets you easily edit, store and e-mail or PC fax them. An All-inOne solution simplifies system capabilities and eliminates cable and power cord hassles. Dont wait for the quality and capabilities that can enhance your business performance. The HP LaserJet 1100A is here now:
The same high-performance laser printing features as the HP LaserJet 1100.
Three functions in one machine brings efficiency to the desktop and saves desk space.
Scan to transform hard-copy documents into electronic text and images that you can edit with no need to recreate them.
Automatically feeds up to 20 sheets for copying and scanning.
Compatible with standard PC systems.
Connect it to your network with optional HP JetDirect External Print Servers.

HP LaserJet 1100A

Technical Specifications

HP LASERJET 1100 PRINTER

Minimum System Requirements Compatible with DOS, Windows 3.1, 3.11, 95, 98, NT 4.0 and OS/2 operating systems. Supports PC hardware platforms 486 and Pentium. CD ROM required. Printer Control Panel Toner Simplified front panel with one operator button/LED plus two LEDs for status One piece HP UltraPrecise Toner Cartridge; average 2,500 pages at 5% coverage. Economode printing uses up to 50% less toner. Up to 7,000 pages per month 110V = 100/127V AC 50/60 Hz 7 W PowerSave (sleep) mode; 170 W printing UL listed; CSA certified; complies with IEC 825-1/EN 60825-1 and IEC 950/EN 60950; FCC Class B certified; CISPR-22 class B; CDHR certified Class 1 Laser Product (safe for office/EDP use); Energy Star compliant. Acoustics (ISO9296): Printing: 55 dB operator position, 46 dB bystander, 6.1 Bels sound power level, PowerSave mode O dBA Operating Temperature: 10C to 32.5C (50F to 90.5F) Relative Operating Humidity: 20% to 80% (no condensation) One year with Express Exchange (U.S. and Canada only)

ORDERING INFORMATION

Dimensions(WxDxH) 14.5 x 12.8 x 14.9 in, with paper supports Weight 16.1 lb (7.3 kg)
Estimated Usage (Duty Cycle) Power Req. Power Consumption Product Certifications
HP LASERJET 1100A PRINTER COPIER SCANNER
Software Includes drivers for Printing and Scanning, integrated desktop for organizing scanned documents, drag-anddrop links to key applications like e-mail and PC fax*, self-viewing portable document creation, easy access to device configurations and scan to copy functions. Read IRIS professional OCR software. Windows 3.1x requires 486 with 8 MB RAM and 25 MB of free hard disk space. Windows 95 requires 486 with 16 MB RAM and 54 MB of free disk space. Windows 98 requires 486 with 16 MB RAM and 54 MB of free disk space. Windows NT 4.0 requires Pentium 90 with 32 MB RAM and 54 MB of free disk space. DOS and OS/2 compatible with printing only. CD-ROM required. ECP parallel port recommended.

Minimum System Requirements

Operating Environment

Warranty
Dimensions(WxDxH) 14.5 x 15.8 x 14.9 in, with paper supports Weight 19.2 lb (8.7 kg)

COPYING & SCANNING

Number Standard Unit C4225A
Description HP LaserJet 1100 xi Printer (US Commercial) (includes The Document Builder for the Web Era from Trellix Corp.) HP LaserJet 1100 se Printer (US Retail) (includes ExpressForms Value Pack from Mips Dataline America, Inc.) HP LaserJet 1100 Printer (Canada) HP LaserJet 1100A xi Printer Copier Scanner (US Commercial) (includes CardIris from I.R.I.S. Group) HP LaserJet 1100A se Printer Copier Scanner (US Retail) (includes ExpressForms Value Pack from Mips Dataline America, Inc.) HP LaserJet 1100A Printer Copier Scanner (Canada) HP UltraPrecise Toner Cartridge Copier/Scanner for the HP LaserJet 1100

Speed Resolution

Up to 8 ppm 600 dpi enhanced (300 dpi optical) with 256 levels of gray; Text Mode, Photo Mode and Combination Mode for optimal results Simple 2 button panel, one button for copying and one button for scanning to the PC Twain 1.6 Min: 2 x 3.5 in, Max: 8.5 x 30 in 185 W copying; 15 W scanning Acoustics (ISO9296): Quick copy: 61 dB operator position, 53 dB bystander, 6.5 Bels sound power level C4218A Accessories C4092A C4221A C4226A
Scanner Control Panel Twain Compliance Scan Media Size Power Consumption Operating Environment

C4224A C4219A C4220A

HP LASERJET 1100 PRINTER /1100A PRINTER COPIER SCANNER
Technology Interfaces and Connectivity Print Speed and Processor Resolution Fonts Memory Laser (dry-type electrophotography) High-speed bi-directional IEEE 1284-compliant parallel port (C-type connector) with cable included in the box. 8 ppm-rated engine speed; first page out in 18 seconds; instant-on fusing eliminates warm-up time Motorola Cold Fire 5202, 35 MHz 600 x 600 dpi plus HPs Resolution Enhancement technology (REt) and UltraPrecise Toner Cartridge 26 Intellifont scalable typefaces built in 2 MB standard plus HPs Memory Enhancement technology (MEt). Expandable to 18 MB with industrystandard DIMM (Dual-In-Line Memory Module). HP PCL 5e
DIMM Memory Modules C4135A 4 Mbyte C4136A 8 Mbyte C4137A 16 Mbyte HP LaserJet Parallel CableC-type connector 8120-meter HP LaserJet parallel cable, IEEE 1284-compliant C2946A 3 meter HP LaserJet parallel cable, IEEE 1284-compliant C2947A 10 meter HP LaserJet parallel cable, IEEE 1284-compliant HP JetDirect External Print Servers J3258A HP JetDirect 170Xsingle port, 10Base-T J3263A HP JetDirect 300Xsingle port 10/100Base-TX J3264A HP JetDirect 500Xthree port, Token Ring J3265A HP JetDirect 500Xthree port, 10/100Base-TX

* E-mail and PC fax applications not included with software.
Printer Language Media Types Media Weights Media Sizes
Plain paper, envelopes, transparencies, card stock, postcards and labels 16 to 28 lb. (60 to 105 g/m2) using paper output bin; 16 to 43 lb. (60 to 163 g/m2) using front output slot Paper: A4, Letter, Legal and custom paper sizes. Envelope: Executive, B5, C5, DL, Monarch, Com-10 and custom envelope sizes. Min: 3 x 5 in, Max: 8.5 x 14 in. One 125-sheet paper input bin with single-sheet priority feed slot. One 100-sheet paper output bin with alternate straight-through path for wrinkle-free envelope printing.
FOR MORE INFORMATION Visit us on the World Wide Web at www.hp.com /go/lj1100 Hewlett-Packard peripherals, personal computers, supplies and accessories are available at authorized HP resellers worldwide. In North America, call for the authorized HP reseller nearest you: United States: Canada: 1-800-LASERJET (1-800-527-3753) 1-800-387-3867

Media Handling

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective companies. The Energy Star emblem does not represent EPA endorsement of any product or service. 5967-6252 EUC Hewlett-Packard Co., 1998 The information contained in this document is subject to change without notice.

9 Troubleshooting the Copier/Scanner
Finding the solution.92 Scanning problems.92 Copying problems.92 The scanner did nothing.93 No preview appeared on screen.95 Scanned image is of poor quality.96 Part of the image did not scan or is missing text.97 The text cannot be edited.98 The scan takes too long.99 Error messages appear on the screen.100 No copy came out or the scanner did nothing.101 Copies are blank, missing images, or faded.102 Improving scan/copy quality.103 Preventative steps.103 Image defect examples.104 Correcting scan/copy defects.105 Calibrating the scanner.107 Accessing the Calibration utility.107 Cleaning the scanner.108 Clearing scanner jams.109 Clearing jams.110 Clearing hard-to-reach jams.111 Removing the scanner.112

10 Service and support

Availability.114 Obtaining hardware service.114 Guidelines for repacking the printer.115 Guidelines for repacking the scanner.116 Service information form.117 HP Support.118 Customer Support and product repair assistance (U.S. and Canada).118 European Customer Support Center.119 Online services.122 Obtaining software utilities and electronic information.123 HP direct ordering for accessories or supplies.124 HP Support Assistant compact disc.124 HP service information.124 HP SupportPack.124 HP FIRST.124 Worldwide sales and service offices.126
Appendix A Printer specifications
Specifications.132 FCC compliance.134 Environmental Product Stewardship Program.135 Protecting the Environment.135 Material safety data sheet.137 Regulatory statements.138 Declaration of Conformity.138 Laser safety statement.139 Canadian DOC regulations.139 Korean EMI statement.139 Laser statement for Finland.140
Appendix B Scanner specifications
Specifications.142 FCC compliance.145 Environmental product stewardship.146 Protecting the Environment.146 Regulatory statements.147 Declaration of Conformity.147 Laser safety statement.148 Canadian DOC regulations.148 Korean EMI statement.148 Laser statement for Finland.149
Appendix C Paper specifications
Printer paper specifications.152 Supported paper sizes (printer).152 Guidelines for using paper.153 Labels.154 Transparencies.154 Envelopes.155 Card stock and heavy media.157
Appendix D Memory (DIMMs)
Installing DIMMs (memory).160 Test DIMM installation.162 Removing DIMMs.163
Appendix E Warranty and licensing
Hewlett-Packard software license agreement.166 Hewlett-Packard limited warranty statement.168 Limited warranty for toner cartridge life.170
Appendix F Accessories and ordering information Appendix G Scanner resolution and gray scale
Overview.178 Resolution and gray-scale guidelines.179 Resolution.180 Gray scale.181

Printing a self-test page
Among other items, a self-test page provides all of the printer configuration settings, scanner attachment verification, a sample of the print quality, and provides information for printer page counts as well as scan and copy page counts. A self-test page can also help you verify the printer is printing correctly. To print a self-test page, press and release the Go button on the printer control panel while the printer is in the Ready state. If the printer is in PowerSave mode, press and release the Go button once to awaken it, and then press and release the Go button a second time.
Printing a self-test page 13
14 Chapter 1 Getting to know the printer
Getting to know the Copier/Scanner

q q q q q q q

Scanner features and benefits Getting to know the software Copier/Scanner components Supported paper sizes and types (media) Precautions for copying and scanning Loading Copier/Scanner originals Accessing the online help
For hardware and software installation instructions, see the HP LaserJet Quick Reference Guide that came with your scanner.
Scanner features and benefits
Use HP software to simplify your office tasks:

q q q q

Faxing E-Mailing Editing text (OCR) Storing documents electronically
Make Quick Copies when copying your most frequent type of original. Use the Copier Control Panel to customize and make multiple copies.
Simple and convenient (Quick Copy) Load the original and press a single button Powerful copier software (Copier Control Panel) Make multiple copies Remove speckles Straighten Adjust contrast
16 Chapter 2 Getting to know the Copier/Scanner
Getting to know the software
Bring the world to your fingertips by using the full-featured software solution included with your HP LaserJet 1100A PrinterCopierScanner.

CONVENIENT

- Document Assistant - Quick Copy
- E-Mail - Fax - Edit text (OCR) - Store and manage

LASERJET TOOLBOX

- Document Assistant properties - LaserJet Document Desktop - Quick Copy settings - Online help - Online user guide

FULL FEATURED

- LaserJet Document Desktop - Copier Control Panel
- Quick Copies - Full-featured copies
Getting to know the software 17
Document Assistant (Windows 9x & NT 4.0)
The Document Assistant is quick and convenient, and can facilitate many of your routine office tasks:

q q q q q

Copying Storing or managing scanned text and images Scanning to e-mail Scanning to fax Editing scanned text (OCR)
Take full advantage of the Document Assistant. Note The Document Assistant is not available for Windows 3.1x operating systems.
Accessing the Document Assistant
5 Click Start, located in the system tray. Click Programs. Click HP LaserJet 1100. Click Document Assistant. An HP icon will appear in your system tray. Click on the HP icon to display the Document Assistant on your computer screen.

Changing print quality settings 45
46 Chapter 4 Printing tasks

Scanning tasks

q q q q q q q q q
Scanning to fax Scanning to e-mail Editing scanned text (OCR) Storing scanned text or images Acquiring an image Contrast sensitive originals Enhancing the scanned image Adding annotations to scanned images Canceling scan or copy jobs
Scanning with the correct resolution and gray scale settings for your job is important in order to obtain good results. To learn more about scanner resolution and gray scale, see Scanner resolution and gray scale. Also, see the online help: Accessing the online help.

Scanning to fax

Scan to fax using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See LaserJet Toolbox.

Using the Fax feature

3 Load the original with the narrow-side down and the side-to-bescanned facing toward the front of the scanner. Adjust the paper guides. Press the Scan button on the scanner.
The Document Assistant will launch automatically after the Scan button is pressed. Click Fax in the Document Assistant. The original will scan, and your PC fax software application will launch automatically and prompt for a sending address. Once specified, the fax software application will then print (electronically) the document to the fax port on your PC.
After the Scan button is pressed, the LaserJet Document Desktop will launch automatically and the original will scan. Change the image if necessary: crop, scale, add annotations, and etc. Click on the image and drag it to the fax icon, or click File, Send to, and then Fax. Your PC fax software application will launch and prompt for a sending address. Once specified, the fax software application will then print (electronically) the document to the fax port on your PC.
If the fax icon is not present or is not active, either you do not have a fax software application installed on your PC or the application was not recognized by the scanner software during installation. See the online help to create a link to your fax software application: Accessing the online help.
48 Chapter 5 Scanning tasks

Scanning to e-mail

Scan to e-mail using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See LaserJet Toolbox.

Using the E-Mail feature

The Document Assistant will launch automatically after the Scan button is pressed. Click E-Mail in the Document Assistant. The original will scan, and your PC e-mail software application will launch with the scanned image automatically attached as a file.

Processing The printer is receiving or processing data.
Wait for the job to print.
Buffered data Press and release the Go button on the The printer memory is retaining printer control panel to print the remaining unprinted data. data.
Manual feed The printer is in manual feed mode.
Check that you have loaded the correct paper, then press and release the Go button on the printer control panel to print. Manual feed is controlled by the software. If you do not want to be in manual feed mode, change the setting from your printer properties. See Printer properties (driver).

Finding the solution 67

Control panel light messages (continued) Light status Condition of the printer
Door open, no toner cartridge, or paper jam The printer is in an error state.
Check the following: q The printer door is closed. q The toner cartridge is correctly installed in the printer. See Changing the toner cartridge. q There are no paper jams. See Clearing printer paper jams. Load paper into the printer. See Loading paper into the printer.
Paper out The printer is out of paper.
Memory out The page being printed may have been too The printer ran out of memory in complex for the memory capacity of the the middle of a print job. printer. q See Memory (DIMMs) to add memory. q Press and release the Go button to print. Reset/Printer initialization No action is necessary. However, you can The printer memory is being reset the printer if you press and hold the Go reset and all previously sent button for 5 seconds. print jobs are being purged. Or, a printer initialization is taking place. All lights blink for 1/2 of a second or longer if initializing. Fatal error All lights are on.
Reset the printer. Turn the printer off and then back on. Contact HP Support. See HP Support.
68 Chapter 8 Troubleshooting the printer

Error messages on screen

Error messages on screen Error Message
Printer not responding/ error writing to LPT1

Solution

Verify the following: q Ready light is on. q Power cord and parallel cable are correctly connected. Try the following: Disconnect and reconnect the power cord and parallel cable at both ends. q Use another IEEE-1284 compliant parallel cable.
Cannot access port (in use by another application)
There is a device conflict. This can occur if another printer connected to your computer is running status software. The status software dominates the parallel port on the computer and will not allow the HP LaserJet 1100 to access the port. Try the following: q Disable all status windows for other printers. q Verify the port setting is correct for the printer. Access the printer properties; see Printer properties (driver). The port settings can be accessed under the properties Details tab in the Printer Properties screen.

Finding the solution 69

Error messages on screen (continued) Error Message Solution

102 Chapter 9 Troubleshooting the Copier/Scanner
Improving scan/copy quality
Preventative steps Image defect examples Correcting scan/copy defects

Preventative steps

There are a few, simple steps you can take to improve scan quality:
Load the paper or media correctly. If the paper is loaded incorrectly, it may skew, causing unclear images and problems with the OCR application. See Loading Copier/Scanner originals. Adjust the software settings according to the end use of the image you will receive from scanning or copying. See Enhancing the scanned image and Scanner resolution and gray scale. Use quality originals.
Improving scan/copy quality 103

Vertical white stripes

Blank pages

Too light or dark

Unwanted lines

Black dots or streaks

Unclear text
Image prints at reduced size
104 Chapter 9 Troubleshooting the Copier/Scanner
Correcting scan/copy defects
The scanner may need recalibrated. See Calibrating the scanner. The paper may not meet HPs paper specifications (for example, the paper is too moist or too rough). See Printer paper specifications.
The original may have been loaded backwards. Load the original with the narrow side down and the side-to-be-scanned facing toward the front of the scanner. See Loading Copier/Scanner originals. The paper may not meet HPs paper specifications (for example, the paper is too moist or too rough). See Printer paper specifications.
Try adjusting the settings. Copier Control Panel: see Using the Copier Control Panel. Quick Copy settings: see Quick Copy settings. Verify you have the correct resolution and gray-scale settings. See Scanner resolution and gray scale.
You may need to change the properties settings for the associated function in the Document Assistant or the HP Document Desktop. Learn about these settings in the online help. See Accessing the online help. See Calibrating the scanner.
There may be ink, glue, correction fluid, or an unwanted substance on the scanner sensor. Try cleaning the scanner. See Cleaning the scanner. The scanner may need recalibrated. See Calibrating the scanner.
Improving scan/copy quality 105
There may be ink, glue, correction fluid, or an unwanted substance on the scanner sensor. Try cleaning the scanner. See Cleaning the scanner.
You may need to change the properties settings for the associated function in the Document Assistant or the HP Document Desktop. Learn about these settings in the online help. See Accessing the online help.
The HP software settings may be set to reduce the scanned image. See the following: LaserJet Toolbox to change the settings in the Document Assistant and the LaserJet Document Desktop. Quick Copy settings to change the settings for Quick Copies. Using the Copier Control Panel to change the settings for the Copier Control Panel.

If the jammed original is not visible, see Clearing hard-to-reach jams. 2 Note Always remove all originals from the input tray and straighten the stack when new originals are added.
110 Chapter 9 Troubleshooting the Copier/Scanner
Clearing hard-to-reach jams
Remove the scanner from the printer. See Removing the scanner. CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner. The printer must also be unplugged before reinstalling the scanner on the printer. 2 Rotate the scanner so the top is facing toward the ground. Gently shake the scanner until the original falls out the top.
Clearing scanner jams 111

Removing the scanner

To remove the scanner from the printer, follow the instructions below: CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner. The printer must also be unplugged before reinstalling the scanner on the printer. 3 Unplug the printer to turn it off. Move the scanner lever, located under the scanner, from the left to the right to disengage the connector. Grasp the scanner on each side, rotate the bottom portion away from the printer, and then lift the entire scanner up and clear from the printer.
112 Chapter 9 Troubleshooting the Copier/Scanner

Service and support

Availability Obtaining hardware service Guidelines for repacking the printer Guidelines for repacking the scanner Service information form HP Support Worldwide sales and service offices

Availability

HP provides a variety of service and support options around the world. Availability of these programs will vary depending upon your location.
Obtaining hardware service
If your hardware should fail during the warranty period, HP offers the following support options:
HP repair services: HP will arrange to pick up the unit, repair it, and return it to you within 5-10 days, depending on your location. HP authorized service provider: You can return the unit to a local authorized service dealer. Express Exchange: HP provides a reconditioned permanent replacement printer to you on the next working day for calls received before 2 p.m. Pacific Standard Time (U.S. and Canada only).
114 Chapter 10 Service and support

Guidelines for repacking the printer
If possible, include print samples and 5-10 sheets of paper or other media that did not print correctly. Remove and retain any DIMMs (memory) installed in the printer. See Removing DIMMs. Remove the scanner. See Removing the scanner. Remove and retain any cables and optional accessories installed in the printer.
Static electricity can damage DIMMs. When handling DIMMs, either wear a grounded antistatic wrist strap or frequently touch the surface of the DIMMs antistatic package, then touch bare metal on the printer.
Remove and retain the toner cartridge.
To prevent damage to the toner cartridge, store the cartridge in its original packing material or store it so that it is not exposed to light.
Use the original shipping container and packing material, if possible. Shipping damage as a result of inadequate packing is your responsibility. If you have already disposed of the printers packing material, contact a local mailing service for information on repacking the printer. Include a completed copy of the Service information form. See Service information form. HP recommends insuring the equipment for shipment.
Guidelines for repacking the printer 115
Guidelines for repacking the scanner
Remove the scanner from the printer. See Removing the scanner. Use the shipping container and packing material in which the replacement unit came, if possible. Shipping damage as a result of inadequate packing is your responsibility. If you have already disposed of the scanners packing material, contact a local mailing service for information on repacking the scanner. Include a completed copy of the Service information form. See Service information form. HP recommends insuring the equipment for shipment.
116 Chapter 10 Service and support

Service information form

Service information form Who is returning the equipment? Person to contact: Alternate contact: Return shipping address:
Date: Phone: Phone: Special shipping instructions:

What is being sent?

Model number:

Serial number:

Hewlett-Packard de Chile Avenida Andres Bello 2777 of. 1 Los Condes Santiago, Chile

Austria

Hewlett-Packard GmbH Lieblgasse 1 A-1222 Vienna Phone: (43) (1) 25000-555 Fax: (43) (1) 25000-500
China Hewlett-Packard Co. Ltd. Level 5, West Wing Office China World Trade Center No. 1, Jian Guo Men Wai Avenue Beijing 100004 Phone: (86) (10) 6505-3888,x. 5450 Fax: (86) (10) 6505-1033 Hardware Repair Center and Extended Warranty Support: Phone: (86) (10) 6262-5666x. 6101/2 (86) (10) 6261-4167

Belgium

Hewlett-Packard Belgium S.A. NV Boulevard de la Woluwe-Woluwedal 100102 B-1200 Brussels Phone: (32) (2) 778-31-11 Fax: (32) (2) 763-06-13

Colombia

Hewlett-Packard Colombia Calle 100 No. 8A -55 Torre C Oficina 309 Bogot, Colombia

Brazil

Edisa Hewlett-Packard SA Alameda Rio Negro 750 06454-050 Alphaville - Barueri-SP Phone: (55) (11)- 7296-8000
126 Chapter 10 Service and support

Czech Republic

Hewlett-Packard s. r. o. Novodvorsk 82 CZ-14200 Praha 4 Phone: (42) (2) 613-07111 Fax: (42) (2) 471-7611

Germany

Hewlett-Packard GmbH Herrenberger Strae Bblingen Phone: (49) (180) 532-6222 (49) (180) 525-8143 Fax: (49) (180) 531-6122

Denmark

Hewlett-Packard A/S Kongevejen 25 DK-3460 Birkerd Denmark Phone: (45) Fax: (45) 4281-5810

Greece

Hewlett-Packard Hellas 62, Kifissias Avenue GR-15125 Maroussi Phone: (30) (1) 689-6411 Fax: (30) (1) 689-6508

Far East Region

Hewlett-Packard Asia Pacific Ltd. 17-21/F Shell Tower, Times Square 1 Matheson Street, Causeway Bay Hong Kong Phone: (852) 2599-7777 Fax: (852) 2506-9261 Hardware Repair Center: Phone: (852) 2599-7000 Extended Warranty Support: Phone: (852) 2599-7000 Customer Information Center: Phone: (852) 2599-7066

Hungary

Hewlett-Packard Magyarorszg Kft. Erzsbet kirlyn tja 1/c. H-1146 Budapest Phone: (36) (1) 461-8111 Fax: (36) (1) 461-8222 Hardware Repair Center: Phone: (36) (1) 343-0312 Customer Information Center: Phone: (36) (1) 343-0310
Hewlett-Packard India Ltd. Paharpur Business Centre 21 Nehru Place New Delhi Phone: (91) (11) 647-2311 Fax: (91) (11) 646-1117 Hardware Repair Center and Extended Warranty Support: Phone: (91) (11) 642-5073 (91) (11) 682-6042

Finland

Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Phone: (358) (9) 887-21 Fax: (358) (9) 887-2477

France

Hewlett-Packard France 42 Quai du Point du Jour F-92659 Boulogne Cedex Phone: (33) (146) 10-1700 Fax: (33) (146) 10-1705
Hewlett-Packard Italiana SpA Via Giuseppe di Vittorio, 9 Cernusco Sul Naviglio I-20063 (Milano) Phone: (39) (2) 921-21 Fax: (39) (2) 921-04473
Worldwide sales and service offices 127
Hewlett-Packard Korea 25-12, Yoido-dong, Youngdeungpo-ku Seoul 150-010 Phone: (82) (2) 769-0114 Fax: (82) (2) 784-7084 Hardware Repair Center: Phone: (82) (2) 3270-0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardware) Extended Warranty Support: Phone: (82) (2) 3770-0365 (Bench) (82) (2) 769-0500 (Onsite)

New Zealand

Hewlett-Packard (NZ) Limited Ports of Auckland Building Princes Wharf, Quay Street P Box 3860.O. Auckland Phone: (64) (9) 356-6640 Fax: (64) (9) 356-6620 Hardware Repair Center and Extended Warranty Support: Phone: (64) (9) 0800-733547 Customer Information Center: Phone: (64) (9) 0800-651651
Latin American Headquarters
5200 Blue Lagoon Drive Suite 950 Miami, FL 33126,USA Phone: (1) (305) 267-4220

Norway

Hewlett-Packard Norge A/S Postboks 60 Skyen Drammensveien 169 N-0212 Oslo Phone: (47) 2273-5600 Fax: (47) 2273-5610
Hewlett-Packard de Mxico, S.A. de C.V. Prolongacin Reforma No. 700 Lomas de Santa Fe 01210 Mxico, D.F. Phone: 01-800-22147 Outside Mexico City Phone: 01 800-90529

Poland

Hewlett-Packard Polska Al. Jerozolimskic 181 02-222 Warszawa Phone: (48-22) 608-77-00 Fax: (48-22) 608-76-00
Russia Middle East/Africa
ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P Box 364.O. CH-1217 Meyrin - Geneva Switzerland Phone: (41) (22) 780-4111 AO Hewlett-Packard Business Complex Building #2 129223, Moskva, Prospekt Mira VVC Phone: (7) (95) 928-6885 Fax: (7) (95) 974-7829

Singapore

Hewlett-Packard Singapore (Sales) Pte Ltd 450 Alexandra Road Singapore (119960) Phone: (65) 275-3888 Fax: (65) 275-6839 Hardware Repair Center and Customer Information Center: Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333

Any changes or modifications to the printer that are not expressly approved by HP could void the users authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
134 Appendix A Printer specifications
Environmental Product Stewardship Program
Protecting the Environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment.
This HP LaserJet printer eliminates:
Ozone production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (O3).
This HP LaserJet printer design reduces:
Energy consumption Energy usage drops to as little as 6 W while in low-power (PowerSave) mode. Not only does this save natural resources, but it also saves money without affecting the high performance of this printer. This product qualifies for ENERGY STAR. ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA.
As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Toner consumption EconoMode uses significantly less toner which may extend the life of the toner cartridge. Paper use Depending on the type of software program in use, you can request for a number of pages of your document to be printed on one page of paper. This N-up printing practice and the printers manual duplexing feature, which provides two-sided printing, can reduce paper usage and the resulting demands on natural resources.
Environmental Product Stewardship Program 135
The design of this HP LaserJet printer facilitates the recycling of:
Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printers life. HP toner cartridges In many countries/regions, this products toner cartridge/drum can be returned to HP through the HP Planet Partners Toner Cartridge Recycling Program. This easy to use program is available in over 20 countries/regions. Multi-lingual program information and instructions are included in every new HP Toner Cartridge box.
HP Cartridge Recycling Program information
Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than 12 million used toner cartridges that otherwise may have been discarded in the worlds landfills. The HP LaserJet toner cartridges go to a collection center and then they are bulk shipped to our recycling partners who disassemble the cartridge parts for recycling. After a thorough quality inspection, minor parts such as nuts, screws, and clips are reclaimed for use in new cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products. Over 95% by weight of each returned cartridge is reclaimed for recycling. For more information in the U.S., call (1) (800) (3402445) or visit the HP LaserJet Supplies website at http:// www.ljsupplies.com/planetpartners/. Non-US customers can call the local HP Sales and Service Office for further information regarding the HP Planet Partners LaserJet Toner Cartridge Recycling Program. Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. See Accessories and ordering information for HP LaserJet Printer Family Paper Specifications Guide ordering information. This printer is suitable for the use of recycled paper according to DIN 19 309.

The design of this HP scanner facilitates the recycling of:
Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the scanners life.
146 Appendix B Scanner specifications
Manufacturer's Name: Manufacturer's Address: declares that the product Product Name: Model Number: Product Options: Safety: EMC: HP LaserJet 1100A PrinterCopierScanner Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA

C4218A

Regulatory statements 147
148 Appendix B Scanner specifications
LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet XXXX -laserkirjoitin on kyttjn kannalta turvallinen luokan 1 laserlaite. Normaalissa kytss kirjoittimen suojakotelointi est lasersteen psyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on mritetty standardin EN 60825-1 (1993) mukaisesti. VAROITUS! Laitteen kyttminen muulla kuin kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. VARNING! Om apparaten anvnds p annat stt n i bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. HUOLTO HP LaserJet XXXX -kirjoittimen sisll ei ole kyttjn huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil. Tllaiseksi huoltotoimenpiteeksi ei katsota vriainekasetin vaihtamista, paperiradan puhdistusta tai muita kyttjn ksikirjassa lueteltuja, kyttjn tehtvksi tarkoitettuja yllpitotoimia, jotka voidaan suorittaa ilman erikoistykaluja. VARO! Mikli kirjoittimen suojakotelo avataan, olet alttiina nkymttmlle lasersteilylle laitteen ollessa toiminnassa. l katso steeseen. VARNING! Om laserprinterns skyddshlje ppnas d apparaten r i funktion, utsttas anvndaren fr osynlig laserstrlning. Betrakta ej strlen. Tiedot laitteessa kytettvn laserdiodin steilyominaisuuksista: Aallonpituus 770-795 nm Teho 5 mW Luokan 3B laser
Regulatory statements 149
150 Appendix B Scanner specifications

Paper specifications

Printer paper specifications Supported paper sizes (printer) Guidelines for using paper
Printer paper specifications
HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual. Paper that does not meet these guidelines may cause the following problems:
Poor print quality Increased paper jams Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. HewlettPackard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing a large quantity of paper, make sure it meets the requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see Accessories and ordering information.) Always test paper before purchasing a large quantity. CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the HewlettPackard warranty or service agreements.

Limited warranty for toner cartridge life 171
172 Appendix E Warranty and licensing
Accessories and ordering information
You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1100 Printer and the HP LaserJet 1100A PrinterCopierScanner to ensure optimum performance.
Ordering information Item

Printer memory

Description or Use

Order Number

Dual in-line memory Boosts the ability of the printer to module (DIMM) handle complex print jobs. q Maximum add on: 16 MB q Available DIMMs: 4 MB 8 MB 16 MB Parallel cables

C4135A C4136A C4137A

Cables and interface accessories
Method of connectivity from printer to PC. q 2 Meter IEEE-1284 cable C2945A C2946A q 3 Meter IEEE-1284 cable Attachable scanner exclusively for the C4221A HP LaserJet 1100 printer.
Copier/Scanner for the HP LaserJet 1100 Printing supplies HP Multi-purpose paper
HP brand paper for a variety of HPM1120 uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701. Premium HP brand paper for use with HPJ1124 HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701. Replacement toner cartridge for the HP LaserJet 1100. Replacement HP precision toner cartridge. C4092A

HP LaserJet paper

Toner cartridge

C4092A

174 Appendix F Accessories and ordering information
Ordering information (continued) Item
Supplementary documentation
HP LaserJet Printer Family Paper Specification Guide
A guide to using paper and other print 5021-8909 media with HP LaserJet printers.
HP LaserJet 1100A PrinterCopierScan ner hard-copy user guide Replacement parts Paper pick-up roller
A printed and bound user guide for the HP LaserJet 1100A PrinterCopierScanner. (use=printer and copier/scanner)

C4218-90937

Used to pick the paper from the paper RF5-2826input tray and advance it through the 000CN printer. Used to stabilize the paper once it is loaded into the paper input tray. RB2-4020000CN RB2-4021000CN RB2-4021000CN

152 x 254 mm (6 x 10 in.)
180 Appendix G Scanner resolution and gray scale

Gray scale

You can set the gray scale to either 1 or 8 in your Copier/Scanner software. Usage table Uses for 1 bit setting Uses for 8 bit setting
Black text on white background Images that require grainy gradients Small file is required: diskette, e-mail, fax Scan or copy must happen quickly
Colored text or colored background Images that require smooth gradients Large file size acceptable Image quality is more important than time and file size

Gray scale 181

182 Appendix G Scanner resolution and gray scale
Accessories and ordering information 173 part numbers 174 Acquire an image 53 Customer support 121
Default settings print quality 45 printer properties (driver) 11 Quick Copy 59 DIMM installation 160 removal 163 Document Assistant accessing 18 features 18 Duplexing 37 Duplexing, card stock 39
Best quality printer setting 45 Booklets printing 42
Calibration Scanner 107 Cancel copy job 60 print job 44 scan job 55 Cards printing 34 Carrier sheet 24 Cleaning printer printer paper path 81 Scanner 108 Compatibility LaserJet III 45 Components Copier/Scanner printer Contrast adjust 53, 54 contrast sensitive originals 53 Control panel printer 4 scanner 22 Copier Control Panel 20 Copier/Scanner components software 17 specifications Copying cancel copy job 60 contrast sensitive originals 53 precautions 25 receipts 53 Crop image 54
EconoMode 45 Edit scanned text (OCR) 50 Edit text feature Windows 3.1x 51 Edit text feature (OCR) 50 Windows 9x & NT 4.E-Mail feature Windows 3.1x 49 Windows 9x & NT 4.E-Mail, scan to 49 Envelopes printing 31 Error messages printer light patterns 67 on screen 69
Faster printing printer setting 45 Fax feature Windows 3.1x 48 Windows 9x & NT 4.Fax, scan to 48
Gray scale 177, 181 guidelines 179

Index 183

Help, online 12 accessing 27 HP FIRST 124
Light patterns printer 67 Loading Copier/Scanner originals 26
Image add annotations 55 defects Copier/Scanner 104 printer 74 enhancements 54 Image defects Copier/Scanner black dots or streaks 106 blank pages 105 reduced image 106 too light or dark 105 unclear text 106 unwanted lines 105 vertical white stripes 105 printer dropouts 76 gray background 77 light print or fade 76 loose toner 77 misformed characters 78 page skew 78 toner smear 77 toner specks 76 vertical lines 76 vertical repetitive defects 77 wrinkles or creases 78 Import images 53 Installation printer 1 scanner 15
Manual duplexing 37 Manual duplexing, card stock 39 Manual feed 36 Media cards, printing 34 Copier/Scanner supported sizes and types 24 envelopes, printing 31 labels, printing 32 letterhead, printing 33 printer choosing 8 specifications 8, 24, 151 transparencies, printing 30 Memory DIMM available 162 installation 160 removal 163 testing 162 Multiple pages per sheet printing 41