You can download a copy of the start guide from the Internet at http://www.hp.com/support/ lj4200 or http://www.hp.com/support/lj4300.
getting started (start) guide
User-replaceable parts and instructions for printer maintenance. The printer maintenance kit is a consumable item, and its cost is not covered under warranty or most extended warranty options.

Printing supplies

Print cartridges 12,000 pages (HP LaserJet 4200 series) 18,000 pages (HP LaserJet 4300 series) Q1338A Q1339A Q3216A Box of three staple cartridges. For use with HP LaserJet printers. Good for letterhead, high-value memos, legal documents, direct mail, and correspondence. Specifications: 96 bright, 24 lb (90 g/m2).
Part number and where available
HP UltraPrecise print cartridge.
1,000-staple cartridge HP LaserJet paper
Letter (8.5 by 11 inch), HPJ1124/North America 500 sheets/ream, 10-ream carton Legal (8.5 by 14 inch), HPJ1424/North America 500 sheets/ream, 10-ream carton A Letter (220 by 280 mm), 500 sheets/ream, 5-ream carton A4 (210 by 297 mm), 500 sheets/ream, 5-ream carton A4 (210 by 297 mm), 500 sheets/ream Q2398A/Asia-Pacific countries/regions Q2400A/Asia-Pacific countries/regions CHP310/Europe
HP LaserJet Soft Gloss paper Letter (220 by 280 mm), 50 sheets/box A4 (210 by 297 mm), 50 sheets/box C4179A/Asia-Pacific countries/regions C4179B/Asia-Pacific countries/regions and Europe
For use with HP LaserJet printers. Coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images. Specifications: 32 lb (120 g/m2).

HP Multipurpose paper

For use with all office equipment laser and inkjet printers, copiers, and Letter (8.5 by 11 inch), HPM1120/North America fax machines. Created for businesses 500 sheets/ream, 10-ream carton that want one paper for all their office Letter (8.5 by 11 inch), HPM115R/North America needs. Brighter and smoother than other office papers. 500 sheets/ream, 5-ream carton Letter (8.5 by 11 inch), HP25011/North America Specifications: 90 bright, 20 lb (75 g/m2) 250 sheets/ream, 12-ream carton Letter (8.5 by 11 inch), 3-hole, HPM113H/North America 500 sheets/ream, 10-ream carton Legal (8.5 by 14 inch), HPM1420/North America 500 sheets/ream, 10-ream carton

Ordering information 21

HP Office paper
For use with all office equipment laser and inkjet printers, copiers, and Letter (8.5 by 11 inch), HPC8511/North America fax machines. Good for high-volume 500 sheets/ream, 10-ream carton and Mexico printing. Letter (8.5 by 11 inch), 3-hole, HPC3HP/North America Specifications: 84 bright, 500 sheets/ream, 10-ream carton 20 lb (75 g/m2). Legal (8.5 by 14 inch), HPC8514/North America 500 sheets/ream, 10-ream carton Letter (8.5 by 11 inch), Quick Pack, 2,500-sheet carton HP2500S/North America and Mexico

Software for networks

The printer software provides a link for the HP Web Jetadmin software for managing the printer. For a summary of available HP network installation and configuration software solutions, see the HP Jetdirect Print Server Administrators Guide (included with printers that contain an HP Jetdirect print server).

HP Web Jetadmin software

HP Web Jetadmin 6.5 is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The software's intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP printers. Management is proactive, allowing network administrators the ability to resolve printer issues before users are affected. Download this free, enhanced-management software at http:// www.hp.com/go/webjetadmin. To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click applications. When installed on a host server, HP Web Jetadmin can be accessed by any client through a supported Web browser by browsing to the HP Web Jetadmin host. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser (such as Microsoft Internet Explorer 4.x or Netscape Navigator 4.x or later) by browsing to the HP Web Jetadmin host. HP Web Jetadmin features include: Proactively manages devices with features such as e-mail notification, consumables status, and configurable alerts Remotely installs and configures devices Conducts remote diagnostics of devices Resource Manager plug-in manages disk drive, flash, and RAM memory, as well as the forms and fonts stored on the hard drives of network printers Integrated firmware download manager enables batch configuration upgrades to HP Jetdirect print servers and selected printers to multiple device configuration Configures multiple devices simultaneously Task-oriented, Web-based interface (no client software required) Automatically discovers devices on your network Allows you to create custom profiles and views Easily organizes peripherals into logical groups with virtual office maps for ease of navigation Manages legacy devices that do not have an HP embedded Web server Supports multiple protocols (TCP/IP and IPX) Universal printer support manages third-party standard MIB-compliant printers Integrated Web server runs HP Web Jetadmin without a dedicated Web server (HP Web Jetadmin runs on Windows NT 4.0, Windows 2000 Professional, or Linux operating systems, storing information in one central database) Easily integrates with enterprise management solutions such as OpenView, Computer Associates (UniCenter), and Tivoli

Printer software 33

Views all devices across your network Configures all devices within a device group Creates print paths Intelligent Update provides LAN administrators with an easy way to add components including new languages, device support, and application plug-ins without re-installing HP Web Jetadmin Enhanced asset tracking and utilization provides exportable fields such as printer capabilities and date-settable page count Available in 20 languages to match the HP Jetdirect products Various levels of security

To load an optional 1,500-sheet tray
CAUTION Do not fan the paper. Fanning can cause misfeeds. 5 Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the front edge of the stack is aligned with the arrows. Close the door on the tray. Open the door of the 1,500-sheet tray. If there is paper in the tray, remove it. The guides cannot be adjusted in the next step, when paper is in the tray. Pinch the guides at the front of the tray and slide them to the correct paper size. Load paper with the front side facing down and the top edge toward the front of the tray.

Loading trays 45

Selecting which tray is used for printing
You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an autoselect process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/ size. Note The autoselect process occurs only if no specific tray is requested for the job. If a specific tray is requested, the job prints from the requested tray.
If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the Paper Handling menu, the printer will always pull paper from tray 1 first. See Customizing tray 1 operation on page 47 for more information. If the search fails, a message appears on the printer control panel display requesting that you load the correct paper type/size. You can load that paper type/size, or you can override the request by selecting a different type/size at the printer control panel. If a tray runs out of paper during a print job, the printer automatically switches to any tray that contains the same paper type/size.
The autoselect process changes somewhat if you customize tray 1 operation (as explained in Customizing tray 1 operation on page 47) or set tray 1 for manual feed (as explained in Manually feeding paper from tray 1 on page 49).

Guidelines for custom-size paper
Follow these guidelines when printing on any custom-size paper: Feed short-edge first. In your program, set page margins at least 4.23 mm (0.17 inch) away from the edges. Set custom size in the program, in the printer driver, or at the printer control panel. Make sure that you set the switch in the tray to Custom. (See Setting custom paper sizes on page 63.)
Additional guidelines for small or narrow paper
Follow these additional guidelines when printing on small or narrow paper: Do not attempt to print on paper smaller than 76 mm (3 inches) wide or 127 mm (5 inches) long. To reduce curl and other problems, print very small custom-size paper from tray 1 to the rear output bin. (See Printing to the rear output bin on page 37.) HP does not recommend printing large quantities of small or narrow paper. Printing large quantities of small or narrow paper can cause toner to leak from the print cartridge and damage the printer or cause print-quality problems.
Setting custom paper sizes
When custom paper is loaded, size settings need to be selected in the program (the preferred method), in the printer driver, or at the printer control panel. To reduce curl and other problems, heavy paper and very small custom-size paper should be printed from tray 1 to the rear output bin. (See Printing to the rear output bin on page 37.)

X (front edge)

Feed short edge first
Y (side edge) If the settings are not available in your program, set the custom paper size at the printer control panel.
To set custom paper sizes
If you loaded a 500-sheet tray with custom paper, be sure that the knob is set to Custom. (See Loading tray 2 or an optional 500-sheet tray on page 43.) Press SELECT ( Use UP ARROW ( SELECT ( ). ) to open the menus. ) or DOWN ARROW ( ) to scroll to PAPER HANDLING, and then press
Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to TRAY 1 SIZE or TRAY [N] SIZE (where [N] is the number of the tray), and then press SELECT ( ). Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to CUSTOM, and then press SELECT ( ).
Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to INCHES or MM (millimeters), and then press SELECT ( ). This selects the measurement units for determining the size of your custom paper. Use UP ARROW ( ), then DOWN ARROW ( ), and then press SELECT ( ) to set the X dimension (the front edge of the paper, as shown in the figure above). The X dimension can be 76 to 216 mm (3 to 8.5 inches). Use UP ARROW ( ), then DOWN ARROW ( ), and then press SELECT ( ) to set the Y dimension (the side edge of the paper, as shown in the figure above). The Y dimension can be 127 to 356 mm (5 to 14 inches). For example, if the custom paper is 203 by 254 mm, set X=203 mm and Y=254 mm.

Collating (mopying)

The Printer Collation feature allows multiple original prints (mopying) and provides you the following advantages: reduced network traffic faster return to program all documents are original
The default driver setting for the collating feature is on (Mopier Enabled). See the program or printer driver online Help for specific steps to turn off collating.

RIP ONCE

RIP ONCE allows the print job to be processed one time at the printer. If your printer driver includes this capability, the RIP ONCE function creates an image of the page and then saves a compressed image of the page into memory. Pages are printed by decompressing page images without pausing to process the print job again. The print job prints exactly the same every time because the compressed image does not depend on any other printer data.
Saving printer setup information (Quick Sets)
Printer drivers allow you to save the printer settings you use most often as the default settings. For example, the driver might be set to print on letter size-paper with portrait orientation and automatic tray selection (from the first available tray). Some versions of the printer driver allow you to save printer settings for multiple kinds of print jobs. For example, you might want to create a Quick Set for envelopes, or for printing the first page of a document on letterhead. See the printer driver online Help for more information about the Quick Sets feature.

Fit to Page

Some versions of the printer driver include a feature called Fit to Page that lets you scale the page image from any page size to any page size. You can do this either by a numeric percentage or by specifying a different paper size scale. See the printer driver online Help for more information about the Fit to Page feature.

Printing booklets

Some versions of the printer driver let you control the printing of booklets when duplexing. You can select binding on the left or right side on Letter, Legal, or A4 paper size. See the printer driver online Help for more information about the printing booklets feature.

Printing a watermark

A watermark is a notice, such as Confidential, printed in the background of each page in a document. Check the driver for available options, or see the printer driver online Help for more information.
Printing on a different first page
Follow these instructions for printing a first page that is different from other pages in the print job. 1 For Windows, select Use different paper for first page in your printer driver. Select one tray (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in tray 1 (or whichever tray you selected). (For manual feed, place paper in tray 1 after the job is sent to the printer and the printer requests paper.) For loading tray 1, place the paper with the side to be printed up and the top facing the rear of the printer. For Macintosh computers, select First from and Remaining from in the Print dialog box. Note Where and how you make selections depends on your program or associated printer driver. Some options might be available only in the printer driver. 2 Load the paper for the remaining pages of the document in another tray. You can select the first and remaining pages by type of paper. For more information, see Manually feeding paper from tray 1 on page 49.

To check the supply level at the control panel
3 Press SELECT ( Use UP ARROW ( ). SELECT ( ) to open the menus. ) or DOWN ARROW ( ) to scroll to INFORMATION, and then press
Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to PRINT SUPPLIES STATUS PAGE, and then press SELECT ( ). See Supplies status page on page 85 for information about the supplies status page.
To check the supply level using the embedded Web server
In your Web browser, enter the IP address for the printer home page. This takes you to the printer status page. (See Gaining access to the embedded Web server on page 76.) On the left side of the screen, click Supplies Status. This takes you to the supplies status page, which provides supply level information. (See Supplies status page on page 85 for information about the supplies status page.)
To check the supply level using the printer software
Three things are required to use this feature: The Printer Status and Alerts software on the CD-ROM that came with the printer must be enabled on your computer. The printer must be directly connected to your computer with a parallel cable. You must have access to the Internet. At the bottom right of your screen, double-click the Printer icon. This opens the status window. On the left side of the status window, click the Printer icon from which you want to obtain status. At the top of the status window, click the Supplies link. You can also scroll down to Supplies Status.
If you want to order supplies, click Order Supplies. This opens a browser that produces a URL from which to purchase supplies. Select the supplies you wish to order and finish the ordering process.
To check the supply levels in HP Web Jetadmin
In HP Web Jetadmin, select the printer device. The device status page shows supply-level information.
Managing the print cartridge 81
Print-cartridge interaction (shaking)
When you install a print cartridge for the first time, gently shake it from side to side to distribute the toner evenly inside the print cartridge. Due to the cartridge design, this is the only time you will need to shake the print cartridge.

The print cartridge still contains part of the sealing tape. 1. 2. Try to remove the sealing tape. If it cannot be removed, insert a new print cartridge and return the faulty print cartridge to receive a replacement.
The printer is checking for possible jams or paper that was not cleared from the printer. The printer received a request for a personality that does not exist in the printer. The print job is canceled. To see a list of available personalities, print a configuration page. (See To print a configuration page at the control panel on page 84.)
The printer is printing the cleaning page. Follow the instructions on the printed cleaning page to complete the cleaning.
The printer detects that there is a standard size of paper loaded in the tray indicated. 1. 2. If the paper is a standard size, move the knob to the Standard position. (See Loading tray 2 or an optional 500-sheet tray on page 43.) If the paper is a custom size, make sure that the guides are positioned correctly in the tray.
The stapler cannot align the paper for stapling if different paper sizes are in the job. Printing continues, but the job will not be stapled. If stapling is required, modify the job.
The EIO disk had a critical failure and can no longer be used. Remove the EIO disk and replace it with a new one. (See To remove an installed EIO card or mass storage device (optional hard disk) on page 173.)
The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent folder.
The EIO disk is full. Delete files from the EIO disk and then try again. Use the Device Storage Manager in HP Web Jetadmin to download or delete files and fonts. (See the HP Web Jetadmin software Help for more information.)
The EIO disk is protected, and no new files can be written to it. Use the Device Storage Manager in HP Web Jetadmin to disable the write protection.
The optional duplexer has an error. Turn off the printer power and reattach the optional duplexer. (Any print jobs at the printer might be lost.)
The disk accessory in EIO slot [X] is initializing. The EIO disk is not working correctly. 1. 2. Remove the EIO disk from the slot indicated by [X]. (See To remove an installed EIO card or mass storage device (optional hard disk) on page 173.) Replace it with a new EIO disk. (See To install EIO cards or mass storage devices on page 173.)

Replacing accessories or accessory components
If you are unable to resolve problems indicated by the stacker or stapler/stacker accessory lights, contact the HP Customer Care Center. (See Contacting HP on page 144.) If an HP Customer Care Center representative recommends replacement of the stacker, stapler/ stacker, or stapler/stacker components, you can either perform the replacement procedure yourself or have your HP-authorized dealer replace it. For the steps to replace the entire stacker accessory (HP part number Q2442A) or the entire stapler/stacker accessory (HP part number Q2443A), see the install guide that came with the accessory. For the steps to replace the stapler unit (HP part number Q3216-60501), see Replacing the stapler unit on page 92. For the steps to replace the staple cartridge (HP part number Q3216A), see Loading staples on page 41.
For more details about ordering replacement parts or supplies, see Ordering information on page 17.
Understanding accessory lights for the stacker and stapler/stacker 123
Correcting print-quality problems
This section helps you define print-quality problems and what to do to correct them. Often printquality problems can be handled easily by making sure that the printer is properly maintained, using print media that meets HP specifications, or running a cleaning page. Use the examples in this image defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See Service and support on page 143.) Note The examples below depict letter-size paper that has passed through the printer short-edge first.
See Light print (partial page) on page 125
See Light print (entire page) on page 125

See Specks on page 125

See Dropouts on page 126

See Lines on page 126

Determining printer problems
Troubleshooting flowchart
If the printer is not responding properly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP authorized service or support provider. (See Contacting HP on page 144.) Note Macintosh users: For more troubleshooting information, see Troubleshooting flowchart for Macintosh users on page 136.
1 Does the control panel display read READY?
YES NO The display is blank, The display is blank, but and the printer fan is the printer fan is on. off. The display is in the wrong language. The display shows A message other than garbled or unfamiliar READY appears on the characters. printer control panel display. Go to step 2.
Determining printer problems 131
Check the power cord connections and the power switch. Plug the printer into a different outlet. Check that the power supplied to the printer is steady, and meets printer specifications. (See Electrical specifications on page 194.)
Press a printer control panel button to see if the printer responds. Turn the printer power off, and then turn the printer power on.
Turn the printer power off. Hold down ) while SELECT ( turning the printer power on until all three lights stay on. Then, press SELECT ( ). Press UP ARROW ( ) or DOWN ARROW ( ) to scroll through the available languages. Press ) to save SELECT ( the desired language as the new default.
Make sure that the desired language is selected at the printer control panel. Turn the printer power off, and then turn the printer power on.
Go to Understanding printer messages on page 109.
2 Can you print a configuration page?
(See Configuration page on page 83.)
YES NO A configuration page does not print. A blank page prints. A message other than READY or PRINTING CONFIGURATION appears on the printer control panel display. Go to Understanding printer messages on page 109. Go to step
Check that all trays are properly loaded, adjusted, and installed in the printer. Using the computer, check the print queue or print spooler to see if the printer has been paused. If there are problems with the current print job, or if the printer is paused, a configuration page will not print. (Press CANCEL JOB and try step 2 in the troubleshooting flowchart again.)
Check that the sealing tape is not still in the print cartridge. (See the getting started [start] guide or the instructions that came with the print cartridge.) The print cartridge might be empty. Install a new print cartridge.

Determining printer problems 133
4 Does the job print as expected?
YES NO Print is garbled, or only a portion of the page prints. Printing stops in the middle of the job. Print speed is slower than expected. A printer control panel setting is not taking effect. Check settings in the printer driver or program. (The printer driver and program settings override printer control panel settings.) Go to step 5.
The print job is not formatted correctly.
Paper is not fed correctly or is damaged.
Check that you are using the proper printer driver. (See Select the right printer driver for your needs on page 30.) Check the program settings. (See the program Help.) Try a different font. Downloaded resources might have been lost. You might need to download them again.
Make sure that the paper is loaded correctly and that the guides are not too tight or too loose against the paper stack. If you are having problems printing custom-size paper, see Guidelines for custom-size paper on page 62. If pages are wrinkled or curled, or if the image is skewed on the page, see Correcting printquality problems on page 124.
Check that you are using the proper printer driver. (See Select the right printer driver for your needs on page 30.) The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file. Check the interface cable connections. Test the cable by trying it on another computer (if possible). Replace the interface cable with a high-quality cable (see Ordering information on page 17). Simplify the print job, or print at a lower resolution. See the description of RESOLUTION on page 160, or install more printer memory. (See Printer memory and expansion on page 169.) You might be missing a printer message that could help you solve the problem. On the System Setup submenu (on the Configure Device menu) at the printer control panel, temporarily turn the Clearable Warnings and Auto Continue settings off. (See CLEARABLE WARNINGS on page 163 and AUTO CONTINUE on page 163). Then print the job again.
CANCEL JOB might have been pressed. Check that the power supplied to the printer is steady, and that it meets printer specifications. (See Electrical specifications on page 194.)

If you installed a printer language (personality), check the Installed Personalities and Options section on the configuration page. This area should list the new printer language.
Saving resources (permanent resources)
Utilities or jobs that you download to the printer sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the printer memory until you turn the printer power off. Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS. Mark resources as permanent only when it is absolutely necessary that they remain in memory while the printer power is turned on. Send permanent resources to the printer only at the beginning of a print job and not while the printer is printing.
172 Appendix B Printer memory and expansion
Overusing permanent resources or downloading them while the printer is printing might affect printer performance or the ability to print complex pages.
Installing EIO cards or mass storage devices
Follow this procedure to install an EIO card or mass storage device (optional hard disk).
To install EIO cards or mass storage devices
3 Turn the printer power off. Remove the two screws and cover plate from the EIO 1 or EIO 2 slot on the back of the printer. Install the EIO card or mass storage device in the EIO slot and tighten the screws. See the figure below for orientation of the EIO card.
Turn the printer power on and print a configuration page to verify that the new EIO device is recognized. (See Configuration page on page 83.)
For information about connecting an EIO card to a network and installing the network software, see Software for networks on page 33, the getting started (start) guide that came with the printer, and also the HP Jetdirect Print Server Administrators Guide.
To remove an installed EIO card or mass storage device (optional hard disk)
Turn the printer power off. Remove the EIO card or mass storage device from the EIO slot. Place the cover plate from the EIO 1 or EIO 2 slot onto the back of the printer. Insert and tighten the two screws. Turn the printer power on.
Use Device Storage Manager in HP Web Jetadmin to manage fonts on a mass storage device. For more information, see the Help in HP Web Jetadmin. HP is constantly introducing new software tools for use with your printer and accessories. These tools are available on the Internet free of charge. See Contacting HP on page 144 for more information.
Installing EIO cards or mass storage devices 173
174 Appendix B Printer memory and expansion

Printer commands

Most programs do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL 6 and PCL 5e

conforms to the following Product Specifications: 1) Safety: IEC 60950:1999 / EN 60950:2000 IEC 60825-1:1993+A1 / EN 60825-1+A11 Class 1 Laser/LED Product GB4943:1995 CISPR 22:1993+A1+A2 / EN 55022:1994+A1+A2 Class B EN 61000-3-2:1995 / A14 EN 61000-3-3:1995 EN 55024:1998 FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 3 AS /NZS 3548:1995+A1+A2 GB9254:1998 Supplementary Information: The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly.

1) 2) 3 *2)

The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. The product includes LAN (local area network) options. When the interface cable is attached to LAN connectors, the product meets the requirements of EN55022 Class A in which case the following applies: Warning This is a class A product. In a domestic environment, this product may cause radio interference in which case a user may be required to take adequate measures. This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Boise, Idaho, USA 17 April 2002 For regulatory topics ONLY, contact: Australia Contact: Europe Contact: USA Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe, Herrenberger Strae 130, D-71034 Bblingen (FAX: +49-7031-14-3143) Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000)

Canadian DOC regulations

Complies with Canadian EMC Class B requirements. Conforme la classe B des normes canadiennes de compatibilit lectromagntique (CEM).
200 Appendix E Regulatory information

Safety statements

Laser safety statement (U.S.)
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Because radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide can result in exposure to hazardous radiation.

206 Index

jams 1,500-sheet tray 101 500-sheet tray 100 duplexer 102 envelope feeder 99 error messages 110 frequent 108 fuser area 104 locations 96 output bin 103 recovery setting 163 staple 107 top-cover 97 tray Jetadmin, HP Web checking toner level 81 e-mail alerts, configuring 79 features 33 Jetdirect print server administrators guide 7 configuring with embedded Web server 78 installing 173 locating 15 models including 12 settings 165 troubleshooting 141 jobs canceling from control panel 25 deleting held 72 deleting private 73 deleting stored 74 formatted incorrectly 134 not printing, troubleshooting 133 printing private 72 printing stored 74 proofing and holding 71 quick copying 70 retention 70, 162 stopped, troubleshooting 134
LaserJet transparencies 23 LaserJet Utility, Macintosh 32 letter paper, override A4 settings 157 letterhead fuser modes 160 printing on 60 specifications 188 license, software 150 life expectancy, print cartridges 80 light print setting toner density 161 troubleshooting 125 lights accessories 27, 122 control panel 24 line feed settings 159 line spacing settings 158 lines, troubleshooting 126, 129, 160 links page, embedded Web server 78 loading 1,500-sheet tray 45 500-sheet tray 43 coated paper 61 custom-size paper 62 envelope feeder 53, 56 envelopes in tray labels 58 paper for duplexing 66 preprinted paper 60 stapler/stacker paper 38 staples 41 transparencies 59 tray trays, error messages 117, 120 LocalTalk connectivity card 19 locking accessories 16 trays 48 loose toner, troubleshooting 127 low toner 82, 163
keys, control panel 24, 25 kit, printer maintenance message, clearing 166 ordering 17 part number 20 using 91
Macintosh Apple EtherTalk settings 165 HP LaserJet Utility 32 operating systems supported 28 PPD, selecting alternate 138 printer software 32 renaming printer 138 troubleshooting printing 136 mailing labels. See labels maintenance kit message, clearing 166 ordering 17 part number 20 using 91 manual feed control panel message 118 printing to tray settings 158, 162 margins custom-size paper 62 envelopes 51 registration settings 159 mass storage device. See hard disk accessory media. See paper
labels fuser modes 160 printing 58 specifications 184, 190 landscape orientation, setting as default 158 language page (embedded Web server) 78 language, control panel 131, 164 languages, printer error messages 115 included 10 settings 162 verifying installed 84 laser safety statements Finland 202 U.S. 201 LaserJet paper 21 LaserJet Soft Gloss paper 21 LaserJet tough paper 23

hp hardware

environmental profile

published 12/02

Hewlett-Packard Company Shared Printer Organization POB 15 Boise, ID USA 83707-0015 product description
Model: HP LaserJet Series 4300 Printers
Models: Weight, Width x Depth x Height HP LaserJet 4300 (Q2431A): HP LaserJet 4300n (Q2432A): HP LaserJet 4300tn (Q2433A): HP LaserJet 4300dtn(Q2434A): 20 kg, 41.2 x 43.9 x 36.6 cm 20 kg, 41.2 x 43.9 x 36.6 cm 27 kg, 41.2 x 43.9 x 48.8 cm 30 kg, 41.2 x 52.0 x 48.8 cm
HP LaserJet 4300dtns (Q2435A): 33 kg, 41.2 x 52.0 x 68.0 cm HP LaserJet 4300dtnsl (Q2448A): 34 kg, 41.2 x 52.0 x 74.0 cm (Measurements provided are for a non-packaged product)
environmental certifications other features
This product conforms to the following voluntary environmental program criteria: ENERGY STAR
HP has designed this product with the following additional features to help the user conserve resources: Instant-On Fusingsaves energy Automatic Two-Sided Printing (Duplexer Accessory)saves paper N-Up Printingsaves paper Draft Quality Printing Optionsaves toner/ink and paper 1 year 1/3 years, Optional 5 years after end of production 5 years after end of production
warranty, service & options
Standard Warranty: Extended Warranty: Spare Parts Available: Service Available:
The product can be upgraded, or its useful life extended as follows: Expandable Memory Optional Network Connectivity Optional Accessories (Automatic Duplexer, 500-Sheet Feeder, 1500-sheet Feeder, 75Sheet Envelope Feeder, 500-Sheet Stacker, 500-Sheet Stapler/Stacker, Network Connectivity Options, Printer Stand/Storage

operational data

Operational Mode: 45 pages-per-minute in normal print mode Power Consumption (Maximum level for all models): Operation: Ready: Sleep: Off: Operation: Ready: Chemical Emissions: (Per RAL-UZ 85, Annex 3,4,5) Ozone Styrene Dust Operation: 0.007 mg/m TLV/MAK=0.2 mg/m Operation: 0.013 mg/m TLV/MAK=85 mg/m Operation: 0.024 mg/m TLV=10mg/m inhalable particulate, 3mg/m respirable particulate; MAK=6mg/m <685 W <28 W <25 W (Per U.S. EPA ENERGY STAR Test Guidelines) <0.1 W 7.0 bels 4.0 bels
Acoustical Noise (LaserJet 4300): (declared sound power (LwAd) per ISO 7779/ISO 9296)
TLV: Threshold Limit Value established by the American Conference of Governmental Industrial Hygienists. MAK (Maximale Arbeitsplatz Konzentration): Maximum workplace concentration in the Federal Republic of Germany. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ.
product safety information product restricted materials
For chemical information about related HP printer supplies, please refer to Material Safety Data Sheets for these products at: http://www.hp.com/go/msds The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury (except lamps containing less than 10 mg) Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT).

For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.
additional product materials batteries packaging
Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)). Halogenated flame-retardants are not used in the housing plastics. This product does not contain batteries. Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials.
Plastic packaging materials are marked according to ISO 11469 or DIN 6120 standards. External: Corrugated Paper1 Weight: 3.24 kg Internal: Expanded Plastic-Foam2 Low Density Polyethylene-Bag(s)
Packaging Weight (LaserJet 4200):
Weight: 0.64 kg Weight: 0.15 kg
Made with recycled paper. Actual proportions of recycled content will vary depending on geographic location. Expanded plastic is 90% expanded polystyrene and 10% expanded polyethylene by weight.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated.
Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) France (Eco-Emballages) Germany (DSD) Ireland (Repak) Portugal (Punto Verde SA) Spain (Ecoembes) Sweden (Repa Registret)
Countries with no Green Dot system Finland (PYR Ltd) Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.
*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
End-of-life management/ recyclability
Hewlett-Packard offers end-of-life HP product return programs in certain geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/go/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners

Including snap-in features
This HP product contains the following materials that may require special handling at endof-life: Lead in solder. For recycling information, you can contact www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: www.eiae.org.

company information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HP has strengthened that commitment with the intent to be the recognized leader in inventing environmentally sustainable solutions for the common good.
ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001.
Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.

for more information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location
The information presented in this document is based largely on the recommendations made by the ECMA Standardizing Information and Communication Systems Technical Committee 38, Technical Report 70, and is believed accurate and reliable for operating the HP LaserJet 4300 printer series, including recommended maintenance and use of supplies and accessories that meet all requirements and recommendations presented in the user/service manuals. Data are the most current available to Hewlett-Packard at the time of preparation and is issued as a matter of information only. No warranty as to accuracy or completeness is expressed or implied. The information in this document is subject to change without notice.

ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has determined this product meets the ENERGY STAR guidelines for energy efficiency. Copyright Hewlett-Packard Company, 2002. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright laws.