Doculabs MarketFocus White Paper:
HP LaserJet 4345mfp Series for Distributed Capture
While many organizations have invested heavily in enterprise content management (ECM) solutions, many have difficulty in bringing the benefits of those investments down to the individual workgroup level. Many small departments and distributed workgroups are still plagued by manual paper handling and routing processes that create huge inefficiencies and potentially costly errors. Moreover, few workgroups have an easy way to get their business documents into the content management system or into a business process quickly enough to improve their operational efficiency. To address the document capture and processing needs of workgroups and distributed environments, HP provides the HP LaserJet 4345mfp series. These multi-function products (MFPs) are available with two software options (Digital Sending Software 4.0 and HP AutoStore) that allow workgroups to easily capture documents, extract relevant data, index the documents, and distribute them to multiple destinations (including fax, e-mail, shared network folders, directories, and content management systems). In addition, the HP LaserJet 4345mfp series provides workgroups with all the benefits of an MFP, including printing, copying, scanning, faxing, and digital sending capabilities all from a single device. HP commissioned Doculabs, an independent consulting and research firm, to review the HP LaserJet 4345mfp series and the optional DSS 4.0 and HP AutoStore software. Overall, Doculabs finds that the combination of the 4345mfp series and software options provides a compelling solution to bring content management to the workgroup level. The distributed capture solution offers more flexibility, broader capabilities, and a lower price point than competitive solutions. The result is a straightforward approach for workgroups to streamline their processes and tie in to corporate content management solutions.
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Doculabs Market Focus Report

Whats Inside

Workgroup Challenges of Distributed Capture
Highlights the challenges that most workgroups face in managing document capture and input, and HPs approach to addressing them.
Review of the HP LaserJet 4345mfp Series
Provides Doculabs review of the HP LaserJet 4345mfp series hardware and software capabilities.

Application Example

Provides an example of how the HP LaserJet 4345mfp series hardware and software solution can be used for distributed capture applications within workgroups.

Business Benefits

Highlights a number of key business benefits that the HP LaserJet 4345mfp series can deliver to organizations and their workgroups.

Final Word

Provides Doculabs overall opinion of the HP LaserJet 4345mfp series.

At a Glance

Provides a snapshot of background information on HP and its document management solutions.
Many organizations have made major investments in enterprise content management (ECM) technology to address application requirements for specific lines of business or operational areas. However, such enterprise solutions are seldom extended down to small departments or distributed workgroups, or are of limited use for those departments because paper processing remains a core part of the departments functions. These challenges are especially pronounced in organizations that have large numbers of smaller workgroups or distributed locations such as branches, agencies, or remote field offices. Such workgroups are often the major points of receipt and distribution of key documents. For example, work groups or distributed branches often receive forms (such as account enrollment forms or loan origination forms) that contain information that needs to be quickly captured and assimilated into a business process. Ideally, such workgroups would have a straightforward approach to capture critical information as soon as it is received, extract relevant business data, and get the document and data routed into the appropriate system or business process. This immediately eliminates the paper, simplifies the distribution and sharing of documents, kick-starts the business process, and gets the document under organizational control in a managed repository. While many organizations have invested in centralized capture operations, distributed capture is highly complementary and it reduces the need for documents to be transported to a capture center for scanning and indexing before they can be used. In addition, by having the workgroup capture their documents into a target ECM system, the workgroup has additional incentive to use the ECM system to facilitate its own business processes, as the workgroup can populate the ECM system with the critical documents needed to drive day-to-day job functions. While distributed capture makes great sense in concept, many of the solutions available in the market today have limitations that have slowed their adoption. For example, many distributed capture solutions available on the market today are: Overly complex for workgroup users to learn without much training (which is a critical limitation in environments where users may lack technical skills or in which heavy employee turnover is a factor) Difficult to integrate seamlessly with content management systems Too inflexible to accommodate complex document flows, changing business needs, and increasing volumes of documents over time Resource-intensive for IT in terms of installation, configuration, and maintenance Expensive solutions in terms of hardware, software, and support costs

HPs Approach to Distributed Capture for Workgroups
To address the distributed capture needs of workgroups and distributed environments, HP provides the HP LaserJet 4345mfp series. These multifunction products (MFPs) are designed to provide workgroups with printing, copying, scanning, faxing, and digital sending capabilities all from a single device. More importantly, the HP LaserJet 4345mfp series is available with optional Digital Sending Software 4.0 and HP AutoStore software, providing an integrated approach to distributed capture that is designed to provide a convenient, more flexible alternative to centralized capture operations. With the HP LaserJet 4345mfp series hardware and software solution, workgroups have the ability to quickly capture documents, index them, and distribute them digitally to multiple destinations (including fax, e-mail, shared network drives, directories, and content management systems). In addition to reducing paper handling and routing, these capabilities can help get business-critical documents into workflows faster, improve organizational control over content, and facilitate content sharing and re-use. The HP LaserJet 4345mfp series, combined with the optional software, is designed to be a highly cost-effective and accessible way to bring document management to the workgroup. The devices are small enough and inexpensive enough for organizations to deploy multiple units to distributed locations, so users are assured of having ready access to the devices when and where they need them. In addition, the HP LaserJet 4345mfp series has an intuitive touchscreen control panel that is easy for users to learn and operate, facilitating adoption of advanced capabilities. The same panel is provided on other LaserJet devices, providing users with consistency. Likewise, the HP LaserJet 4345mfp series and software is designed to make life simpler for IT. As with other networkable HP LaserJet devices, the entire 4345mfp series solution can be administered via web-based management modules, and the software components include graphical design modules that minimize programming requirements and even allow workgroups to handle much of their own application setup. In addition, HP provides all support for the software components as well as the hardware, giving IT a single point of contact for support and maintenance. Finally, HP provides additional products and expertise to help bring the entire solution together. For example, HP provides storage solutions and server hardware that are key foundation components to any document management architecture. In addition, HP offers consulting and integration services that can provide organizations the expertise and service they need to implement solutions to support their distributed capture and document management efforts. While this paper does not review these products or services in depth, it is important for customers to realize the benefits of obtaining this breadth of hardware and software products, services, and expertise from a single, stable vendor.

This section provides Doculabs review of the HP LaserJet 4345mfp series, including Digital Sending Software (DSS) 4.0 and HP AutoStore Software.
Base Capabilities for Distributed Capture
The HP LaserJet 4345mfp series provides up to 45 pages-per-minute of highquality printing but can also be used as a standalone walk-up copier, scanner, fax, or digital sending device. The HP LaserJet 4345mfp series is designed to provide a workgroup-oriented solution with the speed and capabilities found in more advanced departmental devices. The MFPs support a range of digital sending options. Right out of the box, the MFPs allow users to send documents to e-mail addresses, allowing organizations to gain immediate value without the need for additional software. More advanced features for electronic distribution are provided through DSS 4.0 and HP AutoStore software (described below). The HP LaserJet 4345mfp series is designed to be intuitive for users. All HP MFPs use the same touch-screen graphical control panel for scanning, copying, faxing, and digitally sending documents. The touchscreen control panel provides user instructions and status messages, making it easy for workgroup members with little training to operate all the devices functions and help features. In addition, advanced features provided through DSS and AutoStore are accessed directly from this graphical control panel.
Advanced Distributed Capture and Processing Capabilities
The value of the HP LaserJet 4345mfp series can be greatly enhanced through the use of two optional software packages: DSS 4.0 and HP AutoStore. These software packages are designed to expand the devices digital sending capabilities, facilitate process management, and seamlessly integrate with document management systems. HP offers full support for DSS 4.0 and HP AutoStore, providing a single-vendor solution for distributed capture. Digital Sending Software (DSS) 4.0 DSS 4.0 is HPs entry-level server-based solution for digital sending. The software provides network authentication (Windows, Novell, LDAP), the ability to send from the MFP to the network via an encrypted channel, and the ability to send to multiple destinations including LAN/Internet/Win2K fax services, network folders, printers, and FTP sites. DSS 4.0 provides built-in OCR capabilities as well as custom keys and metadata capabilities for simple, accurate indexing and routing of documents. DSS 4.0 is straightforward to install, and the configuration utility allows management of multiple devices from one utility. End user simplicity is enabled by the custom keys and the intuitive control panel interface.

HP AutoStore HP AutoStore is a server-based software package that is designed for more advanced digital sending requirements. The software provides a common framework or middleware layer to capture and route images and data to nearly any third-party document management or groupware repository making the solution ideal for decentralized or distributed capture applications. The base version of HP AutoStore ships standard with routing to Microsoft SharePoint Portal Server, Microsoft Exchange, and Lotus Notes/Domino. Optional routing modules are available for Documentum 4.x and 5.x, Documentum ApplicationXtender, Interwoven WorkSite 6.x, Open Text Livelink 9.x, IXOS eCON Server 5.x, and Hummingbird DM5. It manages data in a standard format that can be imported into OLE databases such as Oracle or Microsoft SQL Server. HP AutoStore also provides extensive image processing capabilities. For example, it includes engines for forms processing, optical character recognition (OCR), and barcode recognition and the extracted index information (metadata) can be mapped directly into content management system profiles. HP AutoStore also includes image enhancement capabilities including deskew, despeckle, text smoothing, and removal of dots, lines, borders, and empty pages resulting in higher quality images. HP AutoStore can be configured to convert documents from TIFF or other formats into searchable PDF, making it easier for users to later locate the information they need from within their existing content management applications. HP AutoStore includes a graphical Process Designer that allows administrators or authorized users to configure their document capture processes. In a simple drag-and-drop manner, administrators can create maps to configure the necessary components and processing stages, such as forms processing steps, OCR steps and export steps to third-party document management systems.
Figure 1 HP AutoStore features an intuitive process designer for graphically creating capture and routing process flows without programming.
Administrators can also define document types and index fields, which creates menus within the MFPs touchscreen control panel that make it easy for users to properly index a document and send it to the correct destination or system. This improves indexing and sending accuracy, while minimizing user training requirements.

Configuration and Administration
HP DSS 4.0 and HP AutoStore software provides a wizard-driven approach for installation and setup. The HP LaserJet 4345mfp series includes firmware components that minimize server-side installation tasks, simplifying the process for IT. HP AutoStore is a service that runs on all Windows 32-bit platforms. It includes a Status Monitor that enables administrators to ensure that the system is running properly and to monitor activity. Event notifications can be configured to inform users of any errors that may occur during processing. HP AutoStore also includes a software development kit (SDK) that allows custom creation of Visual Basic or Java Script code to perform functions such as database lookups and data validation. For networking and administration, the HP LaserJet 4345mfp series includes the HP Jetdirect Fast Ethernet embedded print server, which supports TCP/IP and simplifies administration of shared devices. Administrators can configure and monitor 4345 devices via standard web browsers using HP Web Jetadmin and the HP Embedded Web Server. This facilitates remote configuration and administration of the devices over the network, instead of from the touchscreen control panel at the device.

MFP Capabilities

In addition to its value as a distributed capture solution, the HP LaserJet 4345mfp series provides all the advantages of an all-in-one peripheral for workgroups. The black-and-white 4345mfp series offers rated print and copy speeds of 45 pages per minute, a duty cycle of 200,000 pages per month, and resolution up to 1,200 dpi. The MFPs come standard with 256 MB RAM, with the ability to add up to 512 MB of memory. In terms of capacity, the base model of the 4345mfp includes a 100-sheet multipurpose tray, a 500-sheet input tray, a 500-sheet output tray, and a 50sheet automatic document feeder (ADF). Models are available with additional 500-sheet input trays, analog fax accessory, a three-bin mailbox or stapler/stacker accessory, and a printer stand with storage cabinet. The HP LaserJet 4345mfp series also includes printing and finishing capabilities more typical of departmental printers and copiers. For example, the devices are available with options including automatic two-sided printing and stapler/stacker accessories. Such features make it easy for workgroups to scale up from small-volume, ad hoc jobs to larger scale input and output jobs.
Figure 2 The HP LaserJet 4345mfp Series ranges from the base model that fits on a tabletop, up to the 4345xs, which includes multiple paper trays and finishing options.

The HP LaserJet 4345mfp series supports HP PCL 5e, PCL 6, and PostScript output. The MFPs can directly render PDF files into printed output, which means that PDF files can be printed from any device (including mobile devices) without using PDF readers or converters. The MFPs include a 20 GB embedded hard disk that supports job storage and retention features. For example, users can submit a job with multiple copies, print only the first copy for review, and then either print the remaining copies or cancel the job from the MFP. In addition, the devices support a virtual mailbox for private printing, in which a user can submit a job to the MFP, where it is stored until the user enters a valid PIN at the device. For faxing, HPs optional Analog Fax Accessory provides a wealth of flexible features. Fax jobs can be stored at the device until a user enters a PIN number to release the stored documents. Scheduling parameters can be set to specify dates or times when faxes should be printed or held on the device. Fax forwarding features allow incoming faxes to be re-directed to another fax number. LAN fax capabilities are provided through DSS 4.0.
A large financial services organization has a number of distributed branch offices that manage account origination and front-line customer service for walk-in customers. The branch offices handle significant amounts of paper documents such as enrollment applications and other paper forms to change account information. In addition, the employees in the field offices use paper in order to conduct other administrative functions, such as employee expense reporting and other HR-related functions. Historically, the organizations branch offices had to resort to many different manual techniques to accomplish their day-to-day tasks. In some cases, the office would fax certain forms and documents into the corporate office to trigger business processes relating to customers and accounts. In other cases, the offices would send paper forms and documents to the corporate office via courier for processing. Such manual approaches resulted in longer processing times, and they introduced the opportunity for error due to mis-handled documents, misrouted documents, or poor document quality. In addition, these approaches did little to provide the branches with efficiency in their own processes, as the documents they submitted were not available for online access in order for the branches to resolve customer inquiries within the branch. To address these issues, the organization deployed HP LaserJet 4345mfp devices to all of its branches. The branches started using the devices for simple digital sending applications for HR-related documents, scanning HR forms and expense reports and digitally sending them directly to HR recipients at the corporate office. The organization gained immediate returns from reduced courier expenses and more timely receipt of documents by HR. The next stage of the implementation was to roll out DSS 4.0 and HP AutoStore to the branch offices. With these capabilities, the organization began using the solution for more complex business processes. Specifically, the devices were configured to allow users to scan and index customer enrollment forms. The devices control panel interfaces were programmed with intuitive drop-down menus that made it easy for users to accurately categorize and securely send them directly into the organizations content management system. The capture flows included OCR and image cleanup features that improved document image quality and data quality. With these capabilities and processes in place, the branches were able to dramatically reduce the amount of paper handling involved in their operations, increase the accuracy of their document capture, and to get the documents into the business process faster. In addition, by sending the documents directly into the organizations central content management system, the digital images became immediately available for the branches representatives to search for and retrieve customer documents right at their desktops resulting in faster customer service and the ability to resolve customer inquiries without burdening the organizations call center.

The HP LaserJet 4345mfp series can provide a number of key business benefits to organizations. For example, the HP LaserJet 4345mfp series can help organizations: Quickly get documents into downstream business processes. By capturing documents at the distributed locations where documents are received, organizations can get them into their business processes as fast as possible, without having to first deliver physical documents to a central scanning center or mail room. This time savings can have a direct impact on revenue and profit, and makes clear sense for distributed capture environments such as bank branches, agencies, or field offices. Increase adoption of distributed capture and maximize the value of content management system investments. With its intuitive touchscreen control panel, the HP LaserJet 4345mfp series is designed with the office worker in mind. Thus, organizations can add distributed capture with minimal complication to users day-to-day job functions ensuring participation by users that understand the documents, without sacrificing quality. This approach also helps workgroups tie into their organizations content management systems, increasing the adoption and business value of content management investments. Quickly get critical documents under organizational control. By effectively capturing documents at their source and converting them into electronic formats, organizations can ensure that the documents are brought under corporate control facilitating regulatory compliance and records management practices. In addition, capturing documents and converting them into an electronic format can reduce the manual touch points involved in subsequent information use, reducing risk. Improve document accessibility and distribution. The HP LaserJet 4345mfp series can effectively capture and share business documents among internal or external parties, with proper security controls and audit trails. This helps facilitate reporting, discovery, and auditing processes. The security and access control of DSS 4.0 and HP AutoStore are clear differentiators for HP. Simplify document input and output processes for workgroups in a cost-effective manner. The HP LaserJet 4345mfp series is designed to be intuitive for users, while providing the speed and features required for advanced printing, copying, faxing, and digital sending. In addition, providing multiple workgroup MFPs provides users with a much more convenient approach than having to share a single, more expensive departmental device. Bring complete solutions together by taking advantage of HPs services and expertise. HPs consulting and integration services can provide organizations the expertise and service they need to implement solutions to support their distributed capture and content management efforts, bringing together a total foundation for document management.

Distributed capture is a great concept, but many organizations have struggled with implementing effective solutions that are intuitive enough for workgroups and distributed offices to use effectively. It is one thing to be able to create an image from a document; the real challenge lies in simplifying the process of indexing the documents, extracting relevant metadata, and routing the documents into managed content repositories or business processes. With the HP LaserJet 4345mfp series and software options, HP provides a solution that is tailored for the needs of distributed capture in smaller workgroups. Doculabs finds that the solution provides a great approach for bringing document management to the workgroup by delivering advanced distributed capture capabilities in an intuitive and cost-effective manner. Among the key strengths and differentiators of the HP solution include the following: The solution is incredibly intuitive for users. This can lead to increased adoption along with improved accuracy of document indexing to improve downstream business processes The solution offers strong capabilities for image processing and content management system integration. These capabilities will help organizations maximize the value of their content management investments by extending distributed capture to the workgroup. The solution is far less expensive than other alternatives in the market, making distributed capture a real option for small workgroups and distributed offices. A mid-range HP LaserJet 4345mfp has a U.S. list price of under $6,000 less than one-third the price of any comparable product from other major competitors. HPs Digital Sending Software (DSS) is priced at approximately $6,400 for an environment of 20 devices (which includes free support and upgrades from HP); HP AutoStore is priced at approximately $7,700 for an environment of 20 devices. Similarly-configured competitive solutions can cost at least twice as much. The latest versions of HP DSS 4.0 and AutoStore software are easier to install, configure and customize. This makes life easier for IT and business users alike. The solution is based on the HP LaserJet 4345mfp series hardware, providing workgroups with all the advantages of a single device for scanning, copying, printing, and digital sending. HP provides award-winning support for the entire solution (including hardware and software components). This provides organizations a single-vendor solution that reduces risk.

HP at a Glance

Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304-1185 (650) 857-1501 www.hp.com
Founded: Stock Symbol: 2003 Revenues Employees: Office Locations:

NYSE: HPQ

$73.1 billion (fiscal year 2003)

Approximately 142,000 employees worldwide
HP now has operations in more than 160 countries worldwide

Overview:

Table 1: HP at a Glance
HP is a leading provider of products, technologies, solutions, and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. HP provides a range of input and output devices including scanners and multi-function peripherals to address a wide breadth of application requirements. In addition, HP provides software that facilitates document routing and import into target document management systems and repositories. Finally, HP provides storage solutions, servers, and services that help organizations bring their entire content management foundation together. For more information on HPs document and content management solutions, visit: www.hp.com/go/documentcapture.

About Doculabs

Doculabs, Inc. is a technology consulting firm backed by research and extensive client experience. Our services lower the business risk of technology decisions through client specific recommendations, objective analysis, and in-depth research. Founded in 1993, Chicago-based Doculabs provides consulting services that are based on our fundamental belief that in order to protect a clients long-term interest, technology advisors should not be implementers. Doculabs helps clients deliver on their business objectives through customized services that address technology initiatives related to business challenges in areas such as strategy development, technology acquisition, and go-to-market initiatives. Doculabs consulting services are completely objective because the firm does not sell software or integration services. For more than 10 years, our research methodology has provided customers facing mission-critical challenges with the information and advice they need to make confident and well informed decisions. Hundreds of leading organizations within the Fortune 1000 from financial services companies to major technology software providers have turned to Doculabs for assistance with their technology strategies. For more information about Doculabs, visit the web site at www.doculabs.com or call (312) 433-7793.
120 South LaSalle Street Suite 2300 Chicago, IL 60603 (312) 433-7793 www.doculabs.com E-mail Doculabs at: info@doculabs.com

HP LaserJet 4345mfp series
4345mfp 4345x mfp 4345xs mfp 4345xm mfp
Maximize productivityget print, copy, scan to e-mail, analog fax, and document finishing functions from one easy-to-use device.

Outstanding productivity

Simplify and save time
Quickly print, copy, fax, and scan. Ideal for your busy office, the HP LaserJet 4345mfp series offers a rich set of features. With black-and-white printing and copying at up to 45 pages per minute (ppm) letter, the MFP delivers fast, impressive results. Boost productivity with two-sided printing, copying, and scanning. The 50-sheet automatic document feeder (ADF) effortlessly processes two-sided documents, enabling unattended copying and scanning and eliminating the need to manually feed originals. In addition, get duplexed output and reduce your office costs with the automatic twosided printing accessory. 1 Improve the efficiency of your business. Optimize the MFPs embedded sending functions 2 with optional HP Digital Sending Software (DSS) 4.0, 3 which features authentication 4 and facilitates document workflow by enabling documents to be sent to printers and fax services, including LAN fax, Internet fax, and Windows 2000/XP fax services. Transform your document workflow. Add optional HP AutoStore3 software to effortlessly route information to document management applications such as Microsoft SharePoint Portal Server (version 2003), Microsoft Exchange, and Lotus Notes. Send and receive documents with the analog fax accessory.1 The internal fax card increases the functionality of your device, improves workgroup productivity, and supports efficient information sharing. Depend on simple, intuitive interaction. The touch-screen graphical control panel features an integrated design that lets you easily determine job status and employ the copy, scan, fax, and digital send functions. Used across several HP devices, the intuitive control panel provides a consistent walk-up experience for users of HP products, improving usability and minimizing training costs.
Configure the MFP to suit your needs. Create high-quality documents with a choice of advanced output options, including a stapler/stacker that can staple documents of up to 30 pages and stack up to 500 sheets. You may also choose a 3-bin mailbox for separating print, copy, and fax functions, assigning mailboxes for users, or stacking up to 700 sheets. Focus on creating effective business documents rather than tending to your MFP. Reduce user interaction with a total input capacity of up to 2,100 sheets and the optional 75-sheet envelope feeder. Enjoy the simple, integrated design. With its small footprint, the MFP conserves floor space and is easy to add to workstations or imaging and printing areas.

Reliable and easy to use

Share the device with peace of mind. Enjoy best-in-class networking with the HP Jetdirect Fast Ethernet embedded print server. HP Web Jetadmin offers proactive, fleet management, including remote installation. The HP Embedded Web Server is designed for one-to-one device management. It performs remote diagnostics and sends e-mail alerts. Count on HP Smart Printing Technology. 5 The MFP and HP supplies include innovative HP Smart Printing Technology, which makes automatic adjustments to optimize print quality and enhance reliability. Managing supplies is simple with easy access to the all-in-one HP LaserJet Smart print cartridge and convenient, online ordering with HP SureSupply.
HP printing and imaging systems help you create powerful, professional communications easily. HP printers, supplies, accessories, and services are designed to work together and are invented to meet your business needs.
Standard features vary by model. Embedded sending features include send to e-mail and send to network folder. Not included, sold separately. Software is server-based, server required. LDAP authentication is embedded in the MFP. Using genuine HP supplies ensures availability of all HP printing features.
1 Easy-to-use touch-screen control panel with 10-key number pad provides effortless device interaction 50-sheet automatic document feeder (ADF) automatically scans two-sided documents 100-sheet multipurpose tray handles heavy custom media up to 53 lb Adjustable 500-sheet input trays 2 and 3 Optional 500-sheet input trays 4 and 5 for a 2,100sheet total input capacity MFP stand with storage cabinet Automatic two-sided printing accessory for fast duplexing Bidirectional IEEE-1284-B compliant parallel port HP Jetdirect Fast Ethernet embedded print server

HP LaserJet 4345xm mfp with optional 500-sheet input trays 4 and 5 shown
10 Open EIO slot enables HP and third-party solutions 11 Jetlinkport for third-party paper handling solutions 12 Foreign interface harness connector MB total memory and a powerful 533 MHz processor perform complex tasks quickly GB HP high-performance embedded hard disk for effective digital sending, private printing, and job storage 15 Analog fax accessory 16 3-bin mailbox accessory

Series at a glance

4345mfp (Q3942A)
4345x mfp (Q3943A) Base model plus:
4345xs mfp (Q3944A) Base model plus:
4345xm mfp (Q3945A) Base model plus:
100-sheet multipurpose tray and 500-sheet input tray 2 for 600-sheet capacity 500-sheet output tray 50-sheet ADF HP Jetdirect Fast Ethernet embedded print server 256 MB DDR RAM One available EIO slot
500-sheet input tray 3 for 1,100-sheet capacity Automatic two-sided printing accessory Analog fax accessory
500-sheet input tray 3 for 1,100-sheet capacity Automatic two-sided printing accessory Analog fax accessory MFP stand with storage cabinet Stapler/stacker accessory
500-sheet input tray 3 for 1,100-sheet capacity Automatic two-sided printing accessory Analog fax accessory MFP stand with storage cabinet 3-bin mailbox accessory
Get versatile, efficient, and reliable document creation for the office.

Lasting value

For many businesses, the total cost of ownership is a critical part of the purchasing decision. Both the versatility and reliability designed into the HP LaserJet 4345mfp series contribute to significant cost savings over time. An efficient multifunction device. An impressive set of paperhandling capabilities enables you to produce documents locally. With the productive MFP, you can eliminate costs and distribution time associated with centralized printing. Reliability saves money. By far the biggest contributor to user productivity and low cost of ownership is the reliability of HP equipment, support, and service. For over a decade, HewlettPackard has consistently received the top grade in PC Magazines Service and Reliability Survey and recently received one of the first-ever A+ ratings. Instead of experiencing frustration and expensive downtime, users can get their work done!
HP Smart Printing supplies advantage 6
HP LaserJet print cartridges and HP papers are designed to work together with HP printing devices, so you can depend on producing consistent, high-quality documents. HP designs its print cartridges to produce the clarity needed for halftone images, smooth grayscales, and fine details. HP Smart printing technology is activated when you put an HP print cartridge into your MFP, allowing you to monitor supplies, order new supplies, and print successfully every time. Each HP print cartridge continually adjusts toner properties to ensure consistent output over the life of the cartridge.

Award-winning HP support

HP offers a variety of support options to assist you in the setup and maintenance of the HP LaserJet 4345mfp series. HPs expert knowledge will help you make the most of your MFP and ensure your equipment is running at peak efficiency. Start with a one-year, next business day, onsite HP limited warranty, backed by free telephone support from the award-winning HP Customer Care. To further guarantee trouble-free operation and maximize the potential of your HP LaserJet MFP, consider upgrading service and support options such as installation, network installation, advanced maintenance, and post-warranty support.

Digital sending features

The following table details the MFPs standard digital sending features (no additional software needed): Function Send to e-mail Send to network folder Supported file types.PDF,.JPEG,.TIFF,.MTIFF.PDF,.JPEG,.TIFF,.MTIFF Supported resolutions 75, 150, 200 dpi 75, 150, 200, 300, 400, 600 dpi Description Scan a document and send it to one or more email recipients in color or black and white. Scan a document and send it to a folder on the network.
Add the following optional components and build an MFP to meet the needs of your business.
Q5968A 500-sheet input trays offer an input capacity of up to 2,100 sheets
Q5692A 700-sheet 3-bin mailbox may be assigned to individuals or device functions
Q5691A Stapler/stacker staples documents up to 30 pages and stacks up to 500 sheets
Q2438B 75-sheet envelope feeder makes business mailing simple and efficient
Q5969A Automatic two-sided printing unit for fast, efficient duplexing
Q5970A Stand with storage cabinet makes the MFP more accessible and lets you store paper and supplies
Q3701A HP LaserJet MFP Analog Fax Accessory 300 quickly and securely processes documents
T1936AA HP Digital Sending Software 4.0 lets you digitally capture paper-based documentation for easy routing and storage
T1943AA HP AutoStore software allows you to send scanned documents to document management and collaboration platforms
Q7719A Add a 256 MB 100-Pin DDR DIMM for 512 MB of total memory
Using genuine HP supplies ensures availability of all HP printing features.

Technical specifications

Print and copy speed First page out Resolution Copying Faxing Digital sending Processor Standard memory Hard drive Duty cycle Paper Paper handling Output Sizes
HP LaserJet 4345mfp (Q3942A)
HP LaserJet 4345x mfp (Q3943A)
HP LaserJet 4345xs mfp (Q3944A)
HP LaserJet 4345xm mfp (Q3945A)

Up to 45 ppm letter Less than 10 seconds HP FastRes 1200 (1200 dpi quality), 600 by 600 dpi; Resolution Enhancement technology (REt), in addition to HP ProRes true 1200 by 1200 dpi Reduce or enlarge: 25 to 400% from scanner glass (25 to 200% from ADF); resolution: 600 by 600 dpi; scalability, contrast, background removal, sharpness, N- or Z- ordering, orientation Standard analog fax accessory: resolution best mode: 300 by 300 dpi; fax speed: up to 33.6 kbps; JBIG compression, fax forwarding, Optional analog fax accessory fax polling, and auto redialing supported Embedded scan to e-mail, scan to folder, LDAP authentication standard; optional (via HP DSS 4.0) send to LAN fax, send to printer, send to application 533 MHz 256 MB DDR RAM, expandable to 512 MB via one open DIMM slot; Memory Enhancement technology (MEt) 20 GB HP high-performance embedded hard disk Up to 200,000 pages per month 100-sheet multipurpose tray 1, 500-sheet 100-sheet multipurpose tray 1, two 500-sheet input trays (2 and 3), 50-sheet ADF, automatic two-sided printing accessory input tray 2, 50-sheet ADF 500-sheet output tray 500-sheet stapler/stacker 700-sheet 3-bin mailbox Multipurpose tray, 3-bin mailbox, and stacker element of stapler/stacker: 3 by 5 in (76 by 127 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, executive, statement, envelopes 500-sheet trays: 5.8 by 8.3 in (148 by 210 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, executive Custom sizes not supported on optional automatic two-sided printing accessory, envelope feeder, or stapler Multipurpose tray, 3-bin mailbox: 16 to 53 lb (60 to 200 g/m2); trays 2, 3, 4, 5, automatic two-sided printing accessory, stapler/stacker: 16 to 32 lb (60 to 120 g/m2) Optional envelope feeder: 20 to 28 lb (75 to 105 g/m2) Paper (plain, preprinted, letterhead, prepunched, bond, recycled, color, rough), transparencies, labels, envelopes, cardstock Bidirectional IEEE-1284-B compliant parallel port, one available EIO slot, HP Jetdirect Fast Ethernet embedded print server; Jetlink port for third-party paper handling solutions, FIH connector Optional RJ-11 port HP PCL 6, HP PCL 5e, HP postscript level 3 emulation, direct PDF printing (v 1.3), XHTML-Print v 0.95, PML (Printer Management Language) 80 scalable TrueType fonts Microsoft Windows 98, Me, NT 4.0 (parallel and network connections only), 2000, XP, Server 2003; Apple Mac OS 9.x and later, OS X v 10.1 or later Via HP Jetdirect print servers: Microsoft Windows 98, Me, NT 4.0, 2000, XP, XP 64-Bit, Server 2003; Novell NetWare 3.2, 4.2, 5.x, 6.x; Apple Mac OS 8.6 and later; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix MetaFrame; Windows Terminal Services Via HP Jetdirect print servers: TCP/IP (IP Direct mode; may require software from the NOS vendor or third party vendor: LPD, FTP, IPP), IPX/SPX, DLC/LLC, AppleTalk, Auto-IP, Apple Rendezvous compatible, NDS, Bindery, NCP, Telnet, SLP, IGMP, BOOTP/DHCP, WINS, SNMP (v 1, 2c, 3), HTTP 30 by 19 by 21.5 in 30 by 19 by 26.3 in 36 by 19 by 43.7 in (914 by 483 by 1110 mm) (762 by 483 by 545 mm) (762 by 483 by 667 mm) 117.7 lb(53.5 kg) 140.5 lb (63.9 kg) 264 lb (120 kg) 264 lb (120 kg) All models: straight power cord, control panel overlay, print cartridge, software and documentation on CD, information and training CD, in-box documentation (Getting Started Guide, Walk Up Wall Poster, Network Configuration Guide, Telephone Support Flyer) Also includes: HP LaserJet 4345xs mfp, Also includes: HP LaserJet 4345xm mfp, Also includes: HP LaserJet 4345x mfp, phone cord, 500-sheet input tray 3, analog phone cord, 500-sheet input tray 3, analog Also includes: HP LaserJet 4345mfp phone cord, 500-sheet input tray 3, analog fax accessory, Fax Install Guide, fax accessory, Fax Install Guide, 3-bin fax accessory, Fax Install Guide stapler/stacker, MFP stand mailbox, MFP stand

Weights Types Connectivity Interfaces Fax interface Languages Fonts Client operating systems Network operating systems Network protocols Dimensions (w by d by h) Weight Whats in the box

Ordering information

Environmental ranges Temperature Relative humidity Acoustics Power emissions Power requirements Power consumption7 (Energy Star compliant) Product Operating: 50 to 91 F (10 to 32.5 C) Storage: 32 to 95 F (0 to 35 C) Operating: 10 to 80 percent Active: 7.0 B(A) printing, 7.4 B(A) copying Standby: 3.3 B(A) 110 to 127 VAC (10 percent), 50/60 Hz (2 Hz) 220 to 240 V (10 percent), 50 Hz (2 Hz) Maximum: 790 watts (printing), 800 (copying) Standby: 49 watts (4345: 44 watts) Powersave: 15 watts Off: 0.25 watts EMC Class B requirements (Canada), IEC 60950 (International), EN 60950 (International), IEC 60825-1+A1, EN 60825-1+A11 Class 1 Laser/LED product, GB4943, CISPR 22 +A1+A2/EN 55022:1994+A1+A2 Class B, EN 61000-3-2/A14, EN 610003-3, EN 55024, FCC Title 47 CFR, Part 15 Class B (USA), EN55022/FCC Part 15 Class A when LAN cable attached, GB4943, Laser safety statement (US), Canadian EMC Class B requirements One-year, next business day, on-site limited warranty
HP LaserJet 4345mfp HP LaserJet 4345x mfp HP LaserJet 4345xs mfp HP LaserJet 4345xm mfp Connectivity HP Jetdirect 625n Gigabit Ethernet internal print server HP Jetdirect 620n Fast Ethernet internal print server Software and accessories HP LaserJet MFP Analog Fax Accessory 300 HP Digital Sending Software 4.0 HP AutoStore Paper handling 500-sheet input feeder tray Automatic two-sided printing accessory 75-sheet envelope feeder Stapler/stacker 3-bin mailbox Printer stand with storage cabinet Supplies HP LaserJet Q5945A Black Print Cartridge with Smart Printing Technology8 Staple cartridge (5,000 staples) for stapler/stacker ADF replacement Mylar sheets ADF maintenance kit HP printer maintenance kit (110 V) HP printer maintenance kit (220 V) Memory 64 MB 100-Pin DDR DIMM 128 MB 100-Pin DDR DIMM 256 MB 100-Pin DDR DIMM 512 MB 100-Pin DDR DIMM Service and support HP Care Pack, 3-year next business day onsite HP Care Pack, 3-year 4 hour response HP Care Pack, Installation with network configuration HP papers HP Premium Choice Paper, letter HP LaserJet Paper, letter HP Multipurpose Paper, letter HP LaserJet Tough Paper, letter Third-party solutions: www.hp.com/go/gsc

Number

Q3942A Q3943A Q3944A Q3945A J7960G J7934G Q3701A T1936AA T1943AA Q5968A Q5969A Q2438B Q5691A Q5692A Q5970A Q5945A C8091A Q6496A Q5997A Q5998A Q5999A Q7715A Q7718A Q7719A Q7720A H7668E H7686E U2010E HPU1132 HPJ1124 HPM1120 Q1298A

Power certifications

Warranty
Values subject to change. See www.hp.com/support/lj4345mfp for current information. Power numbers are the highest values measured using all standard voltages. Average cartridge yield 18,000 standard pages. Declared yield value in accordance with ISO/IEC 19752.
Copyright 2004-2006 Hewlett-Packard Development Company, L.P. Energy Star is a US registered mark of the United States Environmental Protection Agency. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. HP and the invent signature are trademarks of the Hewlett-Packard Company. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in the U.S.A.
For more information visit our website at www.hp.com
5982-7996ENUC, 07/2006, Rev. 4