Table 3-4. POST Terminal-Error Beep Codes.... 3-18 Table 3-5. POST Messages.... 3-18 Table 3-6. BIOS Setup Menus and Parameters... 3-24 Table 4-1. OmniBook Replaceable Parts.... 4-3 Table 4-2. Assembly-Component Breakdown... 4-7 Table 4-3. Accessory Replaceable Parts.... 4-7 Table 4-4. Part Number Reference.... 4-9 Table 5-1. OmniBook 900 LCD Guidelines (TFT).... 5-3 Table 5-2. Obsolete Repair Parts.... 5-5

Introduction

This service manual provides reference information for the HP OmniBook 900. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of these products. The manual is designed to be self-contained. It is intended that you can follow this manual without having equipment available. The following table lists additional places where you can get supplementary information about OmniBook products.
Sources of OmniBook Information
Source HP External Web Address or Number http://www.hp.com/omnibook (http://www.europe.hp.com/omnibook, European mirror) http://partner.americas.hp.com http://www.hp.com.au Comments No usage restriction.
HP US Reseller Web HP Asia Pacific Channel Support Centre for DPSP Partners America Online CompuServe HP Bulletin Board Service HP Support Assist CD-ROM Microsoft Web
Restricted to Authorized Resellers only. Restricted to DPSP Partners only.

Keyword: HP GO HP

(800) 457-1762 (801) 431-1587 http://www.microsoft.com
Call (800) 827-6364 for membership within the US. Call (800) 524-3388 for membership within the US. Refer to the latest Product Support Plan for non-US BBS numbers. US and Canada. Outside US and Canada. Information and updates for Windows operating systems.

Product Information

The HP OmniBook 900 provides desktop-quality performance and expandability in a highly portable form. It uses high-performance component technologies that make it capable of serving as a desktop computer that you can conveniently take anywhere.
Table 1-1. OmniBook 900 Models
OmniBook Product * F1711x F1712x F1760x F1765x F1769xB CPU ** Pentium II 300 MHz Pentium II 366 MHz Pentium II 400 MHz Display 12.1-inch SVGA TFT Hard Drive 4 GB (none) 6 GB (F1707A) Floppy Drive 1.44 MB (F1472A) CD-ROM Drive None Standard RAM 32 MB
Pentium III 450 MHz B Pentium III 13.3-inch 12 GB F1770x 500 MHz XGA TFT (F1744B) This table lists only base product configurationscustom configurations are not included. * For the products listed: "x" suffix means "N", "NT", NV, or NG for Windows NT 4.0 installed (marketing distinction only), or "W", "WT", WVWG, or WR for Windows 95/98 installed (marketing distinction only). ** Intel Mobile Pentium II or Mobile Pentium III processor. B The OmniBook 900 Series has two classes of products with different internal designs, different software B drivers, and different BIOSes. Models marked with have 900 B after the serial number and are called 900B in this manualother OmniBook 900 models listed in this table are called 900 in this manual, and they have no marking after the serial number.

Figure 1-1. OmniBook - Front View
PS/2 port System-off button Infrared port Audio jacks Hard disk drive Battery Speaker Main status lights
Figure 1-2. OmniBook - Side View
Kensington Serial lock slot port

Parallel port

Video out

USB port

Docking port

Kensington lock slot

Figure 1-3. OmniBook - Rear View
Turning the OmniBook On and Off
On. Press the blue power button to turn on the OmniBook. Standby. The display turns off automatically if the computer is inactive for about 2 minutes. Suspend. Click Start, Suspend (Windows 95) or Start, Shut Down, Standby (Windows 98 or 2000), or press the blue power button briefly (about 1 second) to suspend activity when the OmniBook is on. When you turn on the computer, it resumes your previous work session. Closing the lid (for more than 2 seconds) also suspends the computer. Hibernate. Press Fn+F12. This is like Off, except that your current work session is first saved to disk. When you turn on the computer, it reboots and restores your previous session. Off. Click Start, Shut Down. If the OmniBook does not respond, press and hold the blue power button until the display shuts down. When you turn on the computer, it reboots. Unsaved data is lost.
Table 1-3. Activating Power Modes
Power Mode Standby Reduced-power/stopped state. Display is off. Everything is in a reduced-power state. Network devices are maintained. Your current work session continues at turn-on (any key or pointer action). Suspend Low-power/stopped state. Lower power state than Standby. Everything is off or in a low-power state. Network devices are off. Your previous work session resumes at turn-on. For plug-and-play operating systems, network connections resume at turn-on. To Enter Mode Press Fn+S (not Windows 98 or 2000) or allow time-out. Press blue power button for about 1 second or click Start, Shut Down, Standby (Windows 98 or 2000) or click Start, Suspend (Windows 95) or allow time-out. Press Fn+F12 or allow time-out. To Turn Back On Press any key or move a pointing device to display the current session ("Instant-On"). Press blue power button to display the current session ("Instant-On").
Hibernate No-power/stopped state. Session is saved on the hard disk. Everything is shut down. Computer reboots at turn-on and restores previous session and network connections (if plug-and-play). Off No-power/stopped state. Everything is shut down (battery continues charging if ac adapter is connected). Computer reboots at turn-on and restores network connections.

Press blue power button to restart and restore the previous session. Press blue power button to restart with a new session.
Click Start, Shut Down or Press and hold the blue power button until the display shuts down.
Checking the Status of the OmniBook
The main OmniBook status lights, located at the front-right edge of the display bezel at the top of the display, indicate power status and drive activity. (These lights are on the motherboard.)
Table 1-4. Main Status Lights (Motherboard)
Meaning Power mode Steady green light: OmniBook is running (On mode). Steady orange light: OmniBook is suspended (Suspend or Standby mode). No light: OmniBook is off (Off or Hibernate mode). Green and orange lights: OmniBook failed when resuming, requires reset. Drive access Green light: OmniBook is accessing the hard disk drive or a drive in the external module bay. Charging Steady green light: AC adapter is connected, battery is full or stopped charging. Blinking green light: AC adapter is connected, battery is charging. No light: AC adapter is not connected or battery is not present.
The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. (These lights are on the motherboard.)
Table 1-5. Keyboard Status Lights (Motherboard)
Meaning Caps Lock Caps Lock is active. Keypad Lock The embedded keypad is active (Fn+F8 or Fn held down). Num Lock must also be on for the numeric keysotherwise, cursor control is active. Num Lock Num Lock is active. Keypad Lock must also be on to use the embedded keypad. Scroll Lock Scroll Lock is active.
In addition, the battery module has five lights that indicate its charge level. To view the lights, you have to remove the battery and press the pad on the back next to the connector. The number of lights that turn on indicates the charge.

Using Fn Hot Keys

The Fn key combined with another key is a hot keya shortcut key sequence for various system controls. For an external keyboard, CTRL+ALT is normally equivalent to the Fn key.

Table 1-6. Fn Hot Keys

Hot Key Fn + F1 Fn + F2 Fn + F5 Fn + F7 Fn + F8 Effect Decreases the displays brightness. Increases the displays brightness. Switches among the built-in display, an external display, and simultaneous displays. Toggles audio output on and off (mute). Toggles the embedded keypad on and off. Does not affect an external keyboard. If Num Lock is on, then the numeric functions are activeotherwise, cursor control is active. Enters Hibernate mode. Enters Suspend mode. Not supported under Windows 2000. Enters Standby mode (Windows 95, Windows NT) or Suspend mode (Windows 98). Not supported under Windows 2000. Toggles Scroll Lock on and off. Increases and decreases the sound volume.

Internal Design

The motherboard PCA is the central component of the OmniBook design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the replaceable electrical modules. As a substitute for a functional block diagram, see the table on page 1-14it lists the roles that the replaceable modules play in each of the functional subsystems.
LCD Module Top Case (microphone) Touch Pad External Module Bay

CPU Module RAM Board Fan

BIOS IC Motherboard PCA PCMCIA Socket PCMCIA Cards Speaker

Hard Disk Drive

Battery
The power switch and lid switch are contained on the motherboard. All external connections are made to the motherboard.
Keyboard (pointing stick)
Figure 1-4. Replaceable Module Diagram
Table 1-13. Functional Structure
Bootup CPU module Motherboard BIOS IC Floppy disk module Hard disk drive CPU module Motherboard Motherboard RAM board Battery Motherboard AC adapter Motherboard LCD module Motherboard Hard disk drive Motherboard Floppy disk module Motherboard BIOS IC Keyboard Motherboard BIOS IC Keyboard Top case Motherboard Speaker Motherboard Motherboard Motherboard Motherboard Motherboard Motherboard Motherboard Motherboard PCMCIA socket Main processor. Primary system circuitry. Code for basic system functions. First source of disk-based startup code. Second source of disk-based startup code. Main processor, numeric data processor, L1 and L2 cache. Primary system circuitry. First 32 MB of RAM, video RAM. Changeable RAM. Power storage. AC adapter socket, power switch, lid switch, system-off switch, power supply, power control circuitry. AC-to-DC converter. Display/graphics controller, PCMCIA/zoomed video controller, video RAM, power converter for backlight. Display output, backlight. Hard disk controller. Hard disk mechanism. Floppy disk controller. Floppy disk mechanism. Keyboard controller. Keyboard BIOS. Key switches. Keyboard controller, pointing stick controller (PS/2 output). Keyboard BIOS. Pointing stick sensor. Touch pad sensor, controller (PS/2 output). Audio controller, audio decoder, speaker amplifier, headphone amplifier, zoomed video controller, external audio jacks, microphone. Speaker (mixed left and right channels). Keyboard controller, main LEDs, keyboard LEDs. I/O controller, serial connector. I/O controller, parallel connector. I/O controller, infrared transmitter/receiver. Keyboard controller, PS/2 processor, PS/2 connector. Bus controller (South Bridge), USB connector. Docking logic, docking connector. PCMCIA controller. PCMCIA connectors.

Processor Memory Power

Hard disk Floppy drive Keyboard

Pointer

Status Serial Parallel Infrared PS/2 port USB Docking port PCMCIA

Removal and Replacement

This chapter tells you how to remove and replace the following components and assemblies. The ones marked by are user-replaceable.

3-2 Troubleshooting and Diagnostics HP OmniBook 900
Consider Causes. Keep in mind possible causes for each problem. Use the diagnostic tools and troubleshooting suggestions to help find possible causes.
The OmniBook diagnostic program is the primary hardware troubleshooting toolit tests most components using automatic and interactive tests. The table on page 3-4 shows how you can use the different diagnostic tools to isolate the cause. The troubleshooting suggestions on page 3-5 include general suggestions for repairing units with certain failure symptoms.
Swapping easily replaced modules with known-good modules is an ideal way to isolate the cause down to the module level. It is rare for more than one module to be responsible for one failure symptom. Therefore, replacement of more than one module for a particular symptom should be the exception rather than the normal expectation. After replacing a module, it is normal for the unit to be in a confused state and lock up when power is applied. If this occurs, press the system-off button to restart the computer in a known state.

Verifying the Repair

Before returning the repaired unit to the customer, verify the repair by running the following tests: Basic Diagnostic Test. Run the basic test of the OmniBook diagnostic program (page 3-12). and Function Tests. Run tests that check the repaired function, such as in the OmniBook diagnostic program (page 3-12). and Failed Tests. Run any other tests that failed during troubleshooting.
Suggestions for Troubleshooting
Table 3-1. Scope of Diagnostic Tools
Function Bootup Processor Memory Batteries Display Hard disk Floppy drive Keyboard Pointer Audio Serial Parallel Infrared PS/2 port USB Docking port PCMCIA AC adapter Tests (Video,

Mem,User menus)

OmniBook Diagnostics
Power-On Self-Test Tests Tests Tests

Sycard PCCtest 450

Tests (System menu) Tests (Memory menu)
Tests (IDE menu) Tests (FDD menu) Tests (KBD menu) Tests (Misc menu) Tests (System, Misc menus) Tests* (Misc menu) Tests* (Misc menu) Tests (Misc menu) Tests (KBD, Misc menus) Tests (USB or System menu) Tests (using docks) Tests (Misc menu)

Tests Tests Tests

DMI/TopTools (if installed) Describes (SafeTools) Describes (AssetTools) Describes (AssetTools) Describes (AssetTools) Describes (AssetTools) Describes (AssetTools) Describes (AssetTools) Describes (AssetTools) Describes (AssetTools)

BIOS Setup Configures

Describes

Configures Describes

Configures Configures
Describes (AssetTools) Describes (AssetTools) Describes (AssetTools)
Configures Configures Configures

Describes (AssetTools)

Note If a device is not detected or fails its test below, it may be configured incorrectly in the BIOS Setup utility (page 3-24). You can confirm the problem by running BIOS Setup and checking the settings.
Cache memory Main memory IDE drives
Graphics adapter Serial ports (OB 900) Parallel port (OB 900) Audio device
5. Run the basic test. Press F2 to start the basic hardware test. 6. If you intend to exit without running advanced tests, press F4 to save system and test information in the Support Ticket log file, HPSUPPT.TXT. Then remove the diagnostic disk, if present, and press F3 to exit. 7. Run the advanced tests. Press F2 to open the advanced test screen. 8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the following keys to run tests: ENTER F5 or SPACE F6 F7 F10 Runs the highlighted test. Marks or unmarks the highlighted test. Marks or unmarks all tests in the current menu. Marks or unmarks all tests in all menus. Runs all marked tests.
If any test fails, the error is logged (error code and description) and displayed temporarily (error code). If several errors occur, look for patterns that might indicate a common cause. See the table on page 3-14 for repair suggestions. Consider these suggestions in combination with other troubleshooting information. 9. When you are finished running tests, press ESC to exit the advanced tests. 10. Press F4 to save system and test information in the Support Ticket log file, HPSUPPT.TXT. 11. Exit. Press F3 to exit and reboot. 12. Optional: Check the log. The log file contains a hardware summary and a list of all test results and errors.Run C:\Dmi\Hpdiags\Hpsuppt.exe to retrieve the log file to this directory and open it in Notepador, if you are using a diagnostic floppy, the log file Hpsuppt.txt is on the floppy disk.
Note that the serial and parallel port tests are more thorough if you connect a loop-back connector to the port before running the test for that port. See the wiring diagrams below.
These connections are not used.
Diodes are 1N4004 or equivalent (IF=1A, VF=1V@1A, VR=30-400V)
Figure 3-3. Serial and Parallel Loopback Connectors Interpreting the Results
The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.
Table 3-3. OmniBook Diagnostic Error Codes
Code Suggestions System Tests 0001h Reseat or replace the CPU module. 0008h 0009h Replace the motherboard. 0010h Reseat or replace the CPU module. 002Fh 0030h Replace the motherboard. 0040h 0041h Unrecognized interrupts. Run BIOS Setup and check IRQ assignments for all devices. 0050h Replace the motherboard. 0070h 0071h Bad CMOS checksum. Reset the system, then run BIOS Setup and check settings. Replace the motherboard. 0072h Configuration mismatch in CMOS. Reset the system, then run BIOS Setup and check settings. Replace the motherboard. 0073h Bad CMOS RAM size. Reset the system, then run BIOS Setup and check settings. Replace the motherboard. 0074h Bad CMOS time. Reset the system, then run BIOS Setup and check settings. Replace the motherboard. 0075h Reset the system. Replace the motherboard. 0076h 0077h Replace the motherboard. 0078h Bad CMOS checksum. Reset the system, then run BIOS Setup and check settings. Replace the motherboard. 0079h Replace the motherboard. 0083h Replace the BIOS IC. Replace the 0086h motherboard. 0087h Replace the motherboard. 0088h Replace the BIOS IC. Code 008Ah 0090h 009Eh 009Fh 00A0h 00A1h 00A2h 00A3h 00A4h 00A5h 00A6h 00A7h 00C0h 00CCh 00FFh Suggestions Replace the motherboard. Replace the BIOS IC. Replace the motherboard. Insufficient DOS memory. Load fewer device drivers. No repair. (ESCD not supported.) Replace the BIOS IC. Replace the motherboard. No repair. (ESCD not supported.) Replace the BIOS IC. No repair. (ESCD not supported.) Replace the BIOS IC. Replace the motherboard. Replace the CPU module. Rerun the test. (Possible diagnostic programming error.)

Suggestions Rerun the test. For the two-unit test, make sure the IR ports on the reflector and test computers are lined up. Replace the motherboard. Rerun the test. Make sure the IR ports on the reflector and test computers are lined up. Restart the reflector unit. Replace the motherboard.
Video Tests 8000h If the test fails with an external monitor (must support VESA mode 105h), replace the motherboard. Otherwise: - If the shaded-band test fails, check the LCD flex cable connection in the bottom case, replace the LCD flex cable, replace the motherboard. - If only a solid-color test fails, see chapter 5 for cosmetic guidelines, replace the LCD module. 9016h Reboot the computer. Reprogram the BIOS. 9017h See chapter 5 for cosmetic guidelines, replace the LCD module. NMA2 Sound Tests 9018h If this error also occurs for an external 901Ah headphone. Otherwise, check the speaker connection, replace the speaker. If it occurs only for an external headphone, replace the motherboard. Dock Tests 9071h, Update BIOS in computer. Replace electronics 9073h PCA in dock. 9075h, Replace electronics PCA in dock. 9077h 9078h 907Bh Replace LED/button assembly in dock. 9082h Rerun test with known good computer. Replace electronics PCA in dock. 9088h Replace electronics PCA in dock. Hard Disk Tests Failure may occur soon. Back up data and 9602h replace the hard disk. Rerun the hard disk test. 9603h 9604h Reformat the hard disk. If necessary, recreate the Hibernate partition, then run FDISK to partition the hard disk. For a computer that does not give an F10 prompt at boot (old Hibernate partition) or that has a non-Windows operating system, this error may not indicate a failure. Otherwise, reformat the hard disk. If necessary, recreate the Hibernate partition, then run FDISK to partition the hard disk. Reformat the hard disk. If necessary, recreate the Hibernate partition, then run FDISK to partition the hard disk. Back up data, then reformat the hard disk. Replace the hard disk.

Power-On Self-Test

Note If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC during boot to see POST messages.
The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots. The system BIOS will not boot the operating system if system memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST progress is indicated by a sequence of codes. If possible, error messages are displayed. You should not interpret the failure of one or more POST tests as a hardware, software, or firmware failure. First, confirm the failure with a clean boot: Remove all accessories, including RAM boards, floppy drive, port replicator, PC Cards, printer, external monitor, pointing device, and keyboard. Provide clean ac powerno auto adapter or unusual ac adapter configuration. Press the system-off button to start from a known state. If the computer fails to boot with a clean boot, it requires repair. If an error message is displayed, confirm the problem using other diagnostic tools. Not all POST messages indicate a hardware, software, or firmware failuresome messages are informational messages. If the BIOS detects a terminal error condition, it halts POST after issuing a terminal error beep code up to four groups of 1 to 4 short beeps. The beep code indicates the POST routine in which the terminal error occurred. The BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails (no card installed or faulty) or if an external ROM module does not properly checksum to zero.

Table 3-4. POST Terminal-Error Beep Codes

Beep Codes

1 1-2 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1 2-1-2-3 2-2-3-1

POST Description

One short beep before boot Search for option ROMs. One long, two short beeps on checksum failure BIOS ROM checksum Test DRAM refresh Test 8742 Keyboard Controller RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus RAM failure on data bits xxxx of high byte of memory bus Check ROM copyright notice Test for unexpected interrupts
The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the computer, enter BIOS Setup, and install the defaults or correct the error.

Table 3-5. POST Messages

Message
0200 Failure Fixed Disk Fixed disk is not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified. 0210 Stuck key Stuck key on keyboard.

0211 Keyboard error

Keyboard not working.
0212 Keyboard Controller Failed Keyboard controller failed test. May require replacing keyboard controller. 0213 Keyboard locked - Unlock key switch Unlock the system to proceed. 0220 Monitor type does not match CMOS - Run SETUP Monitor type not correctly identified in Setup 0230 Shadow Ram Failed at offset: nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected. 0231 System RAM Failed at offset: nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected. 0232 Extended RAM Failed at offset: nnnn Extended memory not working or not configured properly at offset nnnn. 0250 System battery is dead - Replace and run SETUP The CMOS clock battery indicator shows the battery is dead. Connect the ac adapter for at least 24 hours, replace the motherboard. 0251 System CMOS checksum bad - Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. The BIOS installed Default Setup Values. If you do not want these values, enter Setup and enter your own values. If the error persists, check the system battery. Connect the ac adapter for at least 24 hours, replace the motherboard. 0260 System timer error The timer test failed. Requires repair of system board. 0270 Real time clock error Real-time clock fails BIOS test. May require board repair. 0280 Previous boot incomplete - Default configuration used Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not corrected, the next boot will likely fail. This error is cleared the next time the system is booted. 0281 Memory Size found by POST differed from CMOS Memory size found by POST differed from CMOS. 02B0 Diskette drive A error 02B1 Diskette drive B error Drive A: or B: is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly. 02B2 Incorrect Drive A type - run SETUP Type of floppy drive A: not correctly identified in Setup. 02B3 Incorrect Drive B type - run SETUP Type of floppy drive B: not correctly identified in Setup. 02D0 System cache error - Cache disabled RAM cache failed and BIOS disabled the cache. On older boards, check the cache jumpers. You may have to replace the cache. See your dealer. A disabled cache slows system performance considerably. 02F0: CPU ID: CPU socket number for Multi-Processor error. 02F4: EISA CMOS not writeable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt). 02F7: Fail-Safe Timer NMI Failed ServerBIOS2 test error: Fail-Safe Timer takes too long.

Uninstalling the DMI Package
1. Click Start, Programs, HP DMI, Uninstall DMI. 2. Reboot the PC.

Using the DMI Interface

For a complete explanation of how to fully take advantage of DMI, the following documentation is provided with the OmniBook: A README.TXT file. A Windows online help file describing Hewlett-Packards implementation of DMI (group and attribute definitions). Since not all Hewlett-Packard enhanced features are supported on all models, this document also describes any restrictions that apply.

Description of DMI

The Desktop Management Interface (DMI) is the result of the efforts of the Distributed Management Task Force (DMTF). This task force was founded in 1992 by a group of leading computer
manufacturers, including Hewlett-Packard, to define a standard method of managing the physical and logical components of personal computers. Hewlett-Packard has developed a number of extensions to DMI to allow the enhanced features of HP OmniBook computer to be managed with DMI, including features such as passwords and tattooing (identifying a computer using a unique string of characters). For full details of the structure of the MIF file, including an explanation of the meaning of the fields of groups and attributes and how to write an application program that accesses this information, you can access the DMTF FTP server ftp.dmtf.org or the DMTF web pages at the http://www.dmtf.org.
Contents of the DMI Package
The DMI software and associated documentation is supplied preinstalled on the OmniBooks hard disk drive. Since the information accessed by the DMI software is specific to a particular computer, it must be installed on each computer separately. The DMI package included with the OmniBook can be used only with the OmniBook. The following software is supplied with the DMI package: A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software. A Windows utility, HP TopTools. After DMI is installed, this utility can be used to display information about the computer through the DMI. Windows-compatible DMI Service Layer software.

BIOS Setup Utility

The BIOS Setup utility provides access to basic configuration settings. It is independent of the operating system.

Default Auto

Both Enabled Both Enabled Enabled 3F8h, IRQ4 Disabled SIR
2F8h, IRQ3 DMA3 Enabled ECP 378h IRQ7 DMA3 Enabled 220h 530h 388h IRQ5 DMA1 DMA0 Default Clear Clear
Set Administrator Password

Smart Card Security

Boot Resume Undock

Enabled Enabled Disabled

Internal Hard Disk Drive Lock Removable Device Boot
If boot security is enabled, sets whether a password is stored on the hard disk. Secures data on the disk if the disk is moved to another computer. Sets whether the floppy drive or other removable device is a boot device.
Enabled Default Max Power Savings OB 900B: On OB 900: Off
Power Menu If ACPI is activated in Windows 98, ACPI settings override settings in this menu. Power Management Mode Disables time-outs, selects a combination of time-outs, or allows customized time-outs. Smart CPU Mode Enables automatic CPU power savings. Absence of keyboard, mouse, and hard disk activity could cause slower CPU response. For an OmniBook 900, this should normally be off to avoid time sensitive operationsand this setting applies on both battery and ac power. Standby Time-out Sets the period of inactivity after which the computer goes from On to Standby power mode. Suspend Time-out Sets the period of inactivity after which the computer goes from Standby to Suspend power mode. (Skips Standby mode if that time-out is disabled.) Hibernate Time-out Sets whether the computer goes from Suspend to Hibernate power mode after the indicated period of inactivity. (Skips Suspend mode if that time-out is disabled.) Hard Disk Time-out Sets the period of hard disk inactivity after which the hard disk stops spinning. Also affects a hard disk drive in the plug-in module bay. Time-out on AC Sets whether power management time-outs occur while the ac adapter is connected. Power Button Mode Sets the action of the blue power button when pressed for less than 4 seconds. Lid Switch Mode Sets the action when the OmniBook lid closes. Resume on Serial Ring Sets whether the system resumes from Suspend if a ring signal is received. Resume on Time of Day Sets whether the system resumes from Suspend at a defined time of day. Resume Time Sets the 24-hour time when the system resumes from Suspend if enabled. Auto Suspend on Undock Sets whether the OmniBook suspends after undocking. Auto Turn-on on Dock Sets whether the OmniBook turns on after docking. Boot Menu Removable Device Hard Drive CD-ROM/DVD Drive Exit Menu Save Changes and Exit Discard Changes and Exit

Note: 12-inch display shown. For a 13-inch display, the flex cable and mountings differ.
Figure 4-2. Display Components
Table 4-2. Assembly-Component Breakdown
Assembly Case, bottom Part Number (all) Components Door, HDD (12) Door, module bay connector Doors, PCMCIA w/spring Feet (4) Insulator, bottom case Label, regulatory Lens, infrared Overlay, serial number Speaker Latch, display Support, touch pad Touch pad (with cable) Pads, thermal (set of 2) IC, BIOS Socket, PCMCIA Part Numbers (all) F1711-60961 F1711-60984 F1711-60931 F1711-60963 F1711-60929 F1711-60928 7121-7525 (all) (all) F1711-60960 F1711-60921 (all) F1711-60927 F1711-60924 Incl. No No No Yes No Yes No No No No No No Yes Yes No
Case, display (except 12 IBM) Case, top Heatsink PCA, motherboard

(all) (all) (all) (all)

Table 4-3. Accessory Replaceable Parts
Description Adapter, ac (60W) Adapter, ac (60W) Adapter, auto plug (from airline) Adapter, auto/airline (75W) Adapter, docking module bay Adapter, PS/2 "Y" Assembly, external module bay Battery panels (set of two) Battery w/panel set Cable, external FDD Cable, MPEG PC card Card, PC (MPEG) CD, DVD player (MPEG) Charger, battery (external) Docking system (with tall monitor stand) Drive, CD-ROM module Drive, DVD module Drive, floppy disk module (no cable) Drive, LS-120 module Drive, second HDD housing Mini dock Part Number 0950-2790 0950-3634 5182-5131 F1455-80003 F1468-60901 F1469-80001 F1711-60901 F1770-60904 F1770-60905 F1473-80003 F1465-60904 F1465-60902 F1465-60903 F1706-60901 F1474-80001 F1653-80001 F1472-80001 F1470-80001 F1746-80001 F1452-60901 Exchange User Part Number Repl. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes OmniBook 900B 900
(see docking system service manual)
Description Monitor stand (short) Monitor stand (tall) Port replicator RAM board, 32MB PC100 SODIMM RAM board, 64MB PC100 SODIMM RAM board, 128MB PC100 SODIMM Tray, docking D (OB900 with docking system) Tray, standard D (OB900 with port replicator, mini dock)
Part Number F1453-60901 F1477-60936 F1451-60901 1818-7950 1818-7951 1818-7952 F1477-60958 F1452-60909
Exchange User Part Number Repl. Yes Yes Yes Yes F1660-69103 F1660-69104 Yes Yes Yes Yes

OmniBook 900B 900

Table 4-4. Part Number Reference
Part Number 0950-2790 0950-3409 0950-3410 0950-3442 0950-3634 0950-3710 0950-3711 1818-7950 1818-7951 1818-7952 1821-4833 1821-4834 1821-5317 1821-5415 1821-5416 5182-5131 5182-5165 5182-5166 5182-5167 5182-5168 5182-5169 5182-5170 5182-5171 5182-5172 5182-5173 5182-5174 5182-5175 5182-5176 5182-5194 7121-7525 8120-6312 8120-6313 8120-6314 8120-6316 8120-6317 8120-8367 8120-8373 8120-8452 8120-8699 F1320-60971 F1391-60953 F1391-60963 F1440-60987 F1443-60921 F1660-69103 F1660-69104 F1711-69103 F1711-69104 F1711-69105 F1769-69101 F1770-69101 F1711-69106 F1660-69105 F1711-69100 F1386-69102 F1711-69101 Exchange Part Number Description Adapter, ac (60W) Drive, hard disk (4.3GB, 9.5mm, IBM) * Drive, hard disk (4.3GB, 8.45mm, Toshiba) Drive, hard disk (6.4GB, 9.5mm, IBM) * Adapter, ac (60W) Drive, hard disk (6.0GB, 9.5mm, IBM) * Drive, hard disk (12GB, 9.5mm, IBM) * RAM board, 32MB PC100 SODIMM RAM board, 64MB PC100 SODIMM RAM board, 128MB PC100 SODIMM CPU, 300MHz Pentium II (mini-cartridge) CPU, 366MHz Pentium II (mini-cartridge) CPU, 400MHz Pentium II (mini-cartridge) CPU, 450MHz Pentium III (uPGA) CPU, 500MHz Pentium III (uPGA) Adapter, auto plug (from airline) Keyboard, US English Keyboard, International English Keyboard, Canadian Keyboard, German Keyboard, Spanish Keyboard, French Keyboard, Swiss Keyboard, Swedish Keyboard, UK English Keyboard, Italian Keyboard, Danish Keyboard, Norwegian Blank, PCMCIA filler Overlay, serial number Power cord, replacement (Australia) Power cord, replacement (US, Canada, Taiwan) Power cord, replacement (Europe) Power cord, replacement (Japan) Power cord, replacement (South Africa, India) Power cord, replacement (Argentina) Power cord, replacement (China) Power cord, replacement (Chile) Power cord, replacement (UK, Singapore, Hong Kong) Cap, pointing stick Standoff, 4-11258-2 (docking) Tape, Kapton roll Screw, M2.58mm Screw, M25mm Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes User Repl. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes OmniBook 900B 900

Part Number F1451-60901 F1452-60901 F1452-60909 F1453-60901 F1455-80003 F1460-60962 F1460-60984 F1460-60990 F1462-60901 F1462-60929 F1465-60902 F1465-60903 F1465-60904 F1468-60901 F1469-80001 F1470-80001 F1472-80001 F1473-80003 F1474-80001 F1477-60936 F1477-60958 F1580-60956 F1629-60911 F1642-12001 F1653-80001 F1706-60901 F1711-60901 F1711-60904 F1711-60905 F1711-60910 F1711-60911 F1711-60913 F1711-60914 F1711-60915 F1711-60918 F1711-60919 F1711-60921 F1711-60923 F1711-60924 F1711-60925 F1711-60927 F1711-60928 F1711-60929 F1711-60931 F1711-60932
Description Port replicator Mini dock Tray, standard D (OB900) Monitor stand (short) Adapter, auto/airline (75W) Holder, business card Screw, M2.55mm Screw, M2.54mm OmniBook Performance 98 Group training kit Part Return Kit for US only Card, PC (MPEG) CD, DVD player (MPEG) Cable, MPEG PC card Adapter, docking module bay Adapter, PS/2 "Y" Drive, LS-120 module Drive, floppy disk module (no cable) Cable, external FDD Drive, CD-ROM module Monitor stand (tall) Tray, docking D (OB900) Screw, M36mm Screw, M34mm Software, CD Mediamatic MPEG SW Drive, DVD module Charger, battery (external) Assembly, external module bay Case, HDD kit Door, HDD (12) Support, hinge (left, 12) Support, hinge (right, 12) Bumper, display (upper) Cover, display screw (lower) Bezel, display (12) Cable, display flex (12, IBM) Cable, display power (12) Touch pad (with cable) Speaker (with foam pads) Socket, PCMCIA
User Repl. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

OmniBook 900B 900

Yes Yes Yes Yes Yes

Yes Yes

F1711-69025

PCA, motherboard IC, BIOS Lens, infrared Label, regulatory Foot Heatsink (with thermal pads) Yes
Part Number F1711-60934 F1711-60935 F1711-60936 F1711-60938 F1711-60939 F1711-60959 F1711-60960 F1711-60961 F1711-60963 F1711-60968 F1711-60971 F1711-60972 F1711-60973 F1711-60974 F1711-60975 F1711-60978 F1711-60979 F1711-60984 F1746-80001 F1760-60928 F1760-60929 F1760-60930 F1760-60931 F1760-60932 F1760-60933 F1760-60934 F1760-60935 F1760-60936 F1760-60937 F1760-60938 F1760-60939 F1760-60940 F1760-60941 F1760-60942 F1760-60943 F1760-60944 F1760-60945 F1760-60946 F1760-60947 F1760-60948 F1760-60949 F1760-60950 F1769-60902 F1769-60904 F1769-60906
Description Screw, M1.44mm (tapping) Standoff, M29mm hex (CPU) Standoff, 4-40UNC hex (I/O) Hinge, display (left, right pair, 12)

OmniBook 900B 900

F1711-69039
LCD module (12", IBM) Pads, thermal (set of 2) Support, touch-pad Door, module bay connector Insulator, bottom case Recovery CD, Greek (OB900 NT4) Case, display (12, Mitsubishi)

F1711-69072

LCD module (12", Mitsubishi) Bracket, HDD Spacer, LCD back Connector, HDD Case, display (12", IBM w/latch) Latch, display (12 w/stiffener) Doors, PCMCIA w/spring Drive, second HDD housing Recovery CD, Chinese (OB900 W95/98) Recovery CD, Greek (OB900 W95/98) Recovery CD, Turkish (OB900 W95/98) Recovery CD, English (OB900 W95/98) Recovery CD, German (OB900 W95/98) Recovery CD, Spanish (OB900 W95/98) Recovery CD, French (OB900 W95/98) Recovery CD, Norwegian (OB900 W95/98) Recovery CD, Swedish (OB900 W95/98) Recovery CD, Finnish (OB900 W95/98) Recovery CD, Danish (OB900 W95/98) Recovery CD, Italian (OB900 W95/98) Recovery CD, Czechoslovakia (OB900 W95/98) Recovery CD, English (OB900 NT4) Recovery CD, German (OB900 NT4) Recovery CD, Spanish (OB900 NT4) Recovery CD, French (OB900 NT4) Recovery CD, Norwegian (OB900 NT4) Recovery CD, Swedish (OB900 NT4) Recovery CD, Finnish (OB900 NT4) Recovery CD, Danish (OB900 NT4) Recovery CD, Italian (OB900 NT4) Recovery CD, Czechoslovakia (OB900 NT4) Heatsink (with thermal pads) Spring, Heatsink Speaker (12") Yes

These drives are the preferred drives at the time of publication. Drives shipped in units are subject to change without notice. For current information about preferred and approved drives for these products, see the latest version of service note HDD-01. Models called 900 in this manual have no marking in the serial number, whereas models called 900B have 900B after the serial number.

Reference Information

This chapter includes the following reference information: Password removal policy. Display quality statement.

Password Removal Policy

If the user forgets the system password, the user calls Technical Support to determine the proper removal procedure. The user must provide proof of ownership, and the OmniBook must be operated during the procedure. The password removal procedure is protected as HP Company Private information. There are a restricted number of locations that can perform password removal. It may not be disclosed or distributed outside those locations. Password removal is strictly controlled. Hewlett-Packard and authorized support providers must ensure with written evidence that the OmniBook being cleansed is actually in the possession of the units actual and current owner. This requires a sales receipt showing the unit serial number and owners name, or a written statement from the owner attesting that he or she is the owner of the unit. The statement can be a fax copy of the document. The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership. In addition, HP will not remove the password of a unit for any non-owner, even if it is requested by law enforcement agencies. If you receive such a request, you should notify management and HP Corporate Legal immediately. (These requests may require a court order prior to our participation.) Further, the entity removing the password must log the name, serial number and date of the removal, and file the written backup with the log. The log and backup are subject to standard record retention process and review. The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a unit.
Hewlett-Packard Display Quality Statement
TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect. Most, if not all, TFT displays will exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display. HP OmniBook TFT displays meet or exceed all TFT manufacturers standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturers cosmetic quality specifications. Here are some guidelines to use in determining what action to take on customers complaints of cosmetic imperfections in their TFT displays: 1. The unit should be viewed in the customers normal operating condition. This means if the customer uses the unit predominately in DOS, in Windows, or in some other application or combination of applications, that is where you should make the determination. Self test is not a normal operating condition and is not a sufficient tool to interpret display quality. 2. Use the table below to determine whether the display should be considered for replacement. These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement. 3. If a display is considered for replacement, it should be clear to the customer that cosmetic variations on the replacement display may also exist, and may require the customer to use a workaround to obscure the cosmetic imperfection. 4. Customers with cosmetic-based complaints only, that do not conform to the above conditions and tests will not normally be considered for display replacement. It will be left to the judgment of the HP-responsible person working with the customer, to identify work-arounds that are reasonable and appropriate for the individual customer. Customers who must have a more perfect display solution should consider switching to an OmniBook with a DSTN display. We expect over time that the industry will continue to improve in its ability to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as the improvements are implemented.

HP computer with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party. Sublicensing and Distribution. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard. Termination. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice. Updates And Upgrades. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. U.S. Government Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227-19(c)(1,2).

Edition History

Edition 3. December 1999 This manual is printed on recycled paper.

Internal Hard Disk

Sets the hard disk drive type and various parameters.
Floppy disk drive type detected and set automatically. Hard disk drive detected and set automatically.
Quiet Boot Video Display Device Video Expansion When enabled, hides summary of power-on self-test and messages during boot. Sets whether the built-in display automatically switches to an external display, if one is detected. When enabled, the video image covers the entire display in lower resolution modes (VGA). When disabled, the video image is centered in the display. Sets whether the internal (built-in) video adapter automatically switches to an external video adapter connected to the docking system, if one is detected. Shows the system memory size. Shows the extended memory size. For a processor with a serial number, makes the processor serial number available to software. Enabled Auto Disabled

Primary Video Adapter

System Memory Extended Memory CPU Serial Number
640KB Detected automatically. Disabled

System Devices Menu

Setting PS/2 Pointing Devices Description Disables the internal pointing devices when an external PS/2 mouse is connected. This is required for the scroll wheel on a PS/2 mouse to function. Enables one or both built-in PS/2 devices. Sets whether left CTRL + left ALT on an external keyboard is interpreted as the Fn key. Enables the primary (hard drive) and secondary (optional CDROM drive) controllers. Enables the floppy drive. Sets how the serial port is configured by the BIOS (specified or automatic). Sets the I/O address and interrupt. Sets how the infrared port is configured by the BIOS (specified or automatic). Sets the hardware to support SIR (Standard IR), ASK IR (amplitude shift keyed IR), or FIR (Fast IR) infrared communications. (Driver installation required for Windows 95.) Sets the I/O address and interrupt. For Fast Ir mode, sets the DMA channel. Sets how parallel port is configured by the BIOS (specified or automatic). Sets the port to normal, bidirectional, EPP, or ECP. Sets the I/O address. Sets the interrupt. For ECP mode, sets the DMA channel. Default Auto
Internal Pointing Devices External Fn Key IDE Controller FDD Controller Serial Port Base I/O address Infrared Port Mode
Both Enabled Both Enabled Enabled 3F8h, IRQ4 Disabled SIR
Base I/O address DMA channel Parallel Port Mode Base I/O address Interrupt DMA channel
2F8h, IRQ3 DMA3 Enabled ECP 378h IRQ7 DMA3

Security Menu

Setting User Password Is Administrator Password Is Set User Password Description Shows if a user password is set. Shows if an administrator password is set. Press ENTER to set, change, or clear user password. Password length can be no longer than 8 characters, 0-9, A-Z, Default Clear Clear

To create a Hibernate partition (OmniBook 900)
There must be a hibernation partition large enough to hold the contents of memory on the hard disk before the OmniBook can hibernate. By default the hibernation partition is large enough to hold the maximum amount of memory allowed in the OmniBook. If you have repartitioned the hard disk, purchased a new hard disk, or would like to make the partition smaller, follow the instructions below.
This procedure erases the hard disk. Be sure to save any data on your hard disk before starting this procedure. Youll need the OmniBook, a CD-ROM drive, and the OmniBook Recovery CD to create a hibernate partition. 1. Connect the ac adapter to the OmniBook. 2. Connect the CD-ROM drive to the OmniBook. 3. Insert the bootable Recovery CD in the CD-ROM drive. 4. Reboot, press ESC twice and select the DVD/CD-ROM as the boot device. The DOS Startup menu appears. 5. Choose option 3: Create Hibernate Partition (erases Hard Disk). 6. Choose Y to Continue. 7. When prompted for Hibernate partition size, we recommend that you create the factory default partition size. Do not interrupt the Hibernate partition process or unplug the ac adapter until the process is complete.
To create a Hibernate partition (OmniBook 900 B)
This procedure erases the hard disk. Be sure to save any data on your hard disk before starting this procedure. Youll need the OmniBook, a CD-ROM or DVD drive, and the OmniBook Recovery CD to create a hibernate partition. 1. Connect the ac adapter to the OmniBook. 2. Connect the CD-ROM/DVD drive to the OmniBook. 3. Insert the bootable Recovery CD into the CD-ROM/DVD drive. 4. Reboot, press ESC twice when you see the HP OmniBook logo 5. Select the CD-ROM/DVD as the boot device. 6. Click 2 Continue. 7. Click 2 Advanced. 8. Select your desired Hibernate Partition size. 9. Check Do not load operating system. 10. Select Hibernate Partition only (erases Hard Disk). 11. Click 1 to continue. 12. Click OK. Do not interrupt the Hibernate partition process or unplug the ac adapter until the process is complete.
Operating the OmniBook Software System Resources
Software System Resources
Below are default values for the system resources. To see other, non-default possibilities, refer to the BIOS Setup utility, which lists port and audio device configurations in the Input/Output menu. System Resources The tables in this section show typical resource usage as set up by the OmniBook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. System Interrupts
* System timer Keyboard Cascade IRQ 9 Free (or COM2 infrared port, if enabled) COM1 (serial port) Audio Floppy drive LPT1 (ECP parallel port) Real-time clock Video Controller (unmarked models*) Free (900 B models*) USB and CardBus - assigned by Windows driver Video Controller (900 B models*) Free Pointing device Numeric data processor Internal hard disk (primary IDE controller) Internal CD-ROM drive (secondary IDE controller) Unmarked models have no 900 after the serial number, 900 B models have 900 B after the serial number.

Recovering a Factory Build
If youve deleted or lost files on the OmniBook which causes the system to work improperly, you may need to recover the original factory build. This section describes how to Recover the OmniBook factory installation of Windows 95 or Windows 98. Recover the OmniBook factory installation of Windows NT 4.0.
To recover the Windows (95/98/NT) factory installation (OmniBook 900 B)
The following procedure describes how to recover the original operating system that came with your OmniBook. Requirements CD-ROM drive for the OmniBook 900. OmniBook Recovery CD.
This procedure will format the hard disk drive. If possible, back up any files you would like to save before recovering. 1. Important. Back up all data from your hard disk. The following steps delete all data from the disk. 2. Plug in the ac adapter. 3. Connect the CD-ROM drive to the OmniBook. Insert the Recovery CD in the CD-ROM drive. 4. Shut down and restart the computerwhen you see the HP logo, press ESC two times. 5. Select the CD-ROM drive as the boot device. 6. When the Recovery CD dialog box appears, follow the displayed instructions. Accept the recommended partition size. If you install the factory software, the recovery process can take up to 10 minutes. 7. When prompted to reboot the computer, press CTRL+ALT+DEL and follow any displayed instructions.
To recover the Windows 95 or Windows 98 factory installation (OmniBook 900)
The following procedure describes how to recover the original operating system that came with your OmniBook. Requirements CD-ROM drive for the OmniBook 900. OmniBook Recovery CD. This procedure will format the hard disk drive. If possible, back up any files you would like to save before recovering. 1. 2. 3. 4. 5. Connect the ac adapter to the OmniBook. Connect the CD-ROM drive to the OmniBook. Insert the bootable Recovery CD in the CD-ROM drive. Reboot, press ESC twice and select the CD-ROM as the boot device. When the menu appears, choose either Recover Windows 95 or Recover Windows 98. 6. When prompted, select Y to erase the hard disk and continue. 7. When prompted, select a file system (FAT16 or FAT32). 8. The default file system is FAT32. 9. After the hard drive is erased and partitioned, the OmniBook reboots, press ESC twice and select the CD-ROM as the boot device. 10. The recovery process can take up to an hour. Do not interrupt the recovery process or unplug the ac adapter until recovery is complete. 11. Insert a pen or straightened paper clip into the System Off button located on the left side of the OmniBook. 12. After the computer shuts down, press the blue power button to turn it on.
To recover the Windows NT factory installation (OmniBook 900)
The following procedure describes how to use the Recovery CD to recover the original Windows NT 4.0 factory-installation that came with your OmniBook. Requirements CD-ROM drive for OmniBook 900. OmniBook Recovery CD.

Using Windows 95 Installing Windows 95 Microsoft Exchange during the installation, enter the information or click Cancel to enter it later. 17. When prompted to set up a printer, install your printer or click Cancel. 18. Click OK to restart the OmniBook. 19. After the computer restarts, insert the first OmniBook Recovery CDROM of the set. 20. Follow the Internet Explorer prompts to set up IE. 21. Open Windows Explorer. 22. Click View, then Folder Options. 23. In the View tab, select Show all files, uncheck Hide file extensions for known file types, then click OK. 24. Copy the files from the OmniBook 900 Recovery CD in \OMNIBOOK\DRIVERS\WIN95\PIIX4UPD (in the OmniBook 900 B Recovery CD \OMNIBOOK\DRIVERS\W95\PIIX4UPD) to C:\WINDOWS\INF. (If prompted, click Yes to All to replace all files.) 25. From Control Panel, double-click System, then click Device Manager. 26. Remove the PCI Bridge devices (not PCI CardBus Bridge devices) from the Other devices category. Click OK in the Confirm Device Removal dialog box. 27. Remove the Standard Dual PCI IDE Controller from the Hard disk controllers. Click OK in the Confirm Device Removal dialog box. 28. When prompted to restart Windows 95, click No. 29. Remove the Standard IDE/ESDI Hard Disk Controller from the Hard disk controllers. Click OK in the Confirm Device Removal dialog box. 30. Close the System Properties window. 31. Shut down and restart Windows 95. 32. Click Next in the Update Device Driver Wizard window. 33. Click on Finish. 34. The Primary IDE controller is detected. When prompted to restart Windows 95, click on No. 35. The Secondary IDE controller is detected. When prompted to restart Windows 95, click on Yes.
To install video support for Windows 95
If youve installed Windows 95, youll need to install video support. The driver is located on the OmniBook 900 Recovery CD in \OMNIBOOK\DRIVERS\WIN95\VIDEO. It is located on the OmniBook 900 B Recovery CD in \OMNIBOOK\DRIVERS\W95\VIDEO. 1. From Control Panel, double-click Display, then click Settings. 2. Click Advanced Properties.
Using Windows 95 Installing Windows 95 3. Click Change. 4. Click Have Disk. 5. Enter the directory of the video drivers on the Recovery CD, then click OK. 6. If you are using the OmniBook 900 B, select RAGE MOBILITY AGP, otherwise, choose the NeoMagic MagicMedia 256AV video driver and click OK. 7. Under Monitor, click Change. 8. Choose the Laptop Display Panel (1024x768), then click OK. 9. Click Close, then set the Color Palette to True Color [24 bit] and the Desktop Area to 1024 by 768 pixels. Click Close again. Click Yes to restart the computer.

To install audio support for Windows 95
If youve installed Windows 95, youll need to install audio support. This driver is located on the Recovery CD in \OMNIBOOK\DRIVERS\WIN95\AUDIO\DISK1. It is located on the OmniBook 900 B Recovery CD in \OMNIBOOK\DRIVERS\W95\AUDIO. 1. From Control Panel, double-click System, then click Device Manager. 2. Remove the PCI Multimedia Audio Device under Other Devices. Click OK in the Confirm Device Removal dialog box. 3. Click on the Refresh button to redetect the Multimedia Audio Device. 4. Click Next in the Update Device Driver Wizard. 5. Click Other Locations. 6. Enter the directory of the audio drivers under location and click OK. 7. Click Finish. 8. If prompted for the Audio Driver disk, click OK then enter the directory of the audio drivers and click OK. If prompted for the second disk, click OK and specify the.\DISK2 directory on the Recovery CD. 9. From the Start Menu, click Run. 10. Enter D:\OMNIBOOK\DRIVERS\WIN95\NETSHOW\MPFULL (on the OmniBook 900 B enter D:\OMNIBOOK\DRIVERS\W95\NETSHOW\MPFULL) and click OK. 11. Click Yes to install the Windows Media Player. 12. Click Yes to accept the license agreement. 13. Select the connection rate you normally use and click OK. 14. Click OK to confirm successful installation.
Using Windows 95 Installing Windows 95 15. Click Cancel for the Internet Connection Wizard, then click Yes to confirm. 16. Restart the computer.
If you do not install the latest version of the Windows Media Player by running MPFULL.EXE. You may have a Suspend problem when playing an audio or video file.
To Install PC Card support for Windows 95
If youve installed Windows 95, youll need to install PC Card support. This driver is located on the OmniBooks hard drive or on the Recovery CD in \OMNIBOOK\DRIVERS\WIN95\PCCARD. It is located on the OmniBook 900 B Recovery CD in \OMNIBOOK\DRIVERS\W95\PCCARD. 1. Copy all files from the.\PCCARD\950CONLY on the Recovery CD to C:\WINDOWS\OPTIONS\CABS. 2. Copy the PCMCIA.INF file from the.\PCCARD\950CONLY on the Recovery CD to C:\WINDOWS\INF. 3. Click Yes to overwrite any files. 4. From Control Panel, open System, then Device Manager. 5. Remove both PCI CardBus Bridge devices under Other Devices. Click OK in the Confirm Device Removal dialog box each time. 6. Click on the Refresh button to redetect the Texas Instruments PCI TI1225 Cardbus Controller. 7. Click Yes to restart Windows 95. 8. From Control Panel, double-click PC Card (PCMCIA). 9. The PC Card (PCMCIA) Wizard starts, click Next. 10. Click Next. 11. Click Finish. 12. Click Yes to shut down and turn off the OmniBook.
To install infrared support for Windows 95
If youve installed Windows 95 and you wish to use infrared, youll need to install infrared support. These drivers are located on the OmniBooks hard drive or on the Recovery CD in \OMNIBOOK\DRIVERS\WIN95\IRDA and in \OMNIBOOK\DRIVERS\WIN95\FASTIR. They are located on the

Windows 95 will automatically detect and respond when you insert a CD. However, this prevents the OmniBook from automatically turning off after a period of inactivity if the CD-ROM drive is present. To disable this feature: 1. From Control Panel, double-click System, then click Device Manager. 2. Double-click CD-ROM drive. 3. Select the CD-ROM driver displayed, then click Properties. 4. Click Settings, then uncheck Auto Insert Notification. 5. Click OK to close the CD-ROM Properties window. 6. Click OK to close the System Properties window. 7. Click Yes to restart Windows 95.
To install Euro Key Currency Symbol support
Microsoft has created a software patch that allows you to type the new euro currency symbol. If you select a different keyboard layout in the Control Panel, you must reinstall the patch again. The Euro Key Patch is located on the Recovery CD in \OMNIBOOK\DRIVERS\WIN95\EURO. It is located on the OmniBook 900 B Recovery CD in \OMNIBOOK\DRIVERS\W95\EURO. 1. 2. 3. 4. 5. 6. 7. 8. From Start Menu, click Run. Click the Browse button. Browse the directory of the Euro Key Patch. Double-click on the W95euro.exe Click Yes to confirm the installation of the Windows 95 Euro Update. Click Yes to accept the license agreement. When the installation is finished, click OK. When prompted, click Yes to restart the computer.
To install Windows 95 Y2K Update.
Microsoft has created a software patch that makes Windows 95Year 2000 compliant. You must have installed Internet Explorer 4.01 SP2 before installing the Y2K Update. The Y2K Patch is located on the OmniBook 900 B Recovery CD in \OMNIBOOK\DRIVERS\W95\Y2K. If you are using the OmniBook 900 Recovery CD, you must download the update from Microsofts web site. 1. 2. 3. 4. 5. 6. 7. From Start Menu, click Run. Click the Browse button. Browse the directory of the Euro Key Patch. Double-click on the W95y2k.exe Click Yes to accept the license agreement. When the installation is finished, click OK to restart the computer. Click Cancel in the IE Active setup window.
Using Windows 95 Installing Pointing Device Support
Two pointing devices (pointing stick and touch pad) are built into your OmniBook. The default pointing device driver (PS/2 Mouse) supports the basic features of both the pointing stick and the touch pad. This section describes how to Install the full pointing stick capabilities. Install the full touch pad capabilities Both pointing devices use the click buttons, which work like the right and left buttons on a standard mouse. What the buttons do depends on the software being used. You can customize the OmniBook to support the enhanced features of one of these pointing devices. You cannot activate enhanced features for both simultaneously. The following describes the pointing device driver options available on the OmniBook: Basic PS/2 Mouse Driver Supports the basic features of both (or either) pointing devices PS/2 TrackPoint Driver Supports the enhanced features of the pointing stick and the basic features of the touch pad Touch pad Driver Supports the enhanced features of the touch pad (no support for the pointing stick)

Using Windows 95 Installing Accessory Module Support
Installing Accessory Module Support
The plug-in module bay can contain a CD-ROM drive, floppy disk drive, LS-120 drive, DVD drive, second hard disk drive, or a second battery. Follow the instructions below to install the hot swap support, and second hard drive support.
To install second hard drive support
If you intend to use a second HDD in the Module Bay, you will have to update the Windows 95 hard-disk driver. For the OmniBook 900, the update is available on the HP web site (www.hp.com/omnibook). It is also on the OmniBook 900 B Recovery CD-ROM in the\OMNIBOOK\DRIVERS\W95\PATCHES\ESDI_506 1. Open a MS-DOS Prompt. 2. Copy the update from the Recovery CD (or the web) to C:\WINDOWS\SYSTEM\IOSUBSYS: COPY D:\OMNIBOOK\DRIVERS\W95\PATCHES\ESDI_506 C:\WINDOWS\SYSTEM\IOSUBSYS Confirm with Y when you are prompted to overwrite the ESDI_506.PDR file. 3. Restart the computer.
To install hot swap support
HP has made available software that will allow accessory modules to be changed in the unit without rebooting. This software must be installed manually. 1. From the Start menu click Run. 2. From the Recovery CD, run \OMNIBOOK\DRIVERS\WIN95\HOTSWAP\SETUP. On the OmniBook 900 B run \OMNIBOOK\DRIVERS\W95\HOTSWAP\SETUP. 3. Click Next. 4. Click Next to accept the default directory. 5. Click Finish to restart the computer.
Using Windows 95 Installing Intel SpeedStep( Technology Applet
If you've installed a retail version of Windows 95, you'll need to install the Intel SpeedStep technology Applet if you have a dual-speed Pentium III processor. This section describes how to Install the Intel SpeedStep Technology Applet.
Using Windows 95 Installing OmniBook Docking System Support
If you are going to use the OmniBook Docking System you must install a new IDE driver in Windows 95. You must do this before you insert the OmniBook in the dock. This section describes how to Install the OmniBook Docking System support.
To install the OmniBook Docking System support
The OmniBook Docking System IDE driver is located on the OmniBook 900 Recovery CD at \OMNIBOOK\DRIVERS\WIN95\DOCKING\IDE and.\SCSI. On the OmniBook 900 B Recovery CD they are at at \OMNIBOOK\DRIVERS\W95\DOCKING\IDE and.\SCSI. The drivers are also available on the Dock Update CD that shipped with your OmniBook Docking System. 1. Copy the CMDDMA.INF file from.\DOCKING\IDE to C:\WINDOWS\INF. 2. Insert the OmniBook in the OmniBook Docking System. 3. Windows 95 will build a Docking Hardware profile. Click OK when it finishes. 4. If prompted for the IDE drivers, click OK and browse to DOCKING\IDE directory on the Recovery CD and click OK when the inf appears. 5. When prompted to restart the computer click No. 6. Continue to click No when prompted to restart. 7. From Control Panel, double-click Display, then click Settings. 8. Change the Display Resolution to the appropriate setting and click OK. 9. Click Yes to save your changes and Restart your computer. 10. If asked to restart your system, click No. 11. From Control Panel, double-click Add New Hardware, then click Next. 12. Select No and click Next. 13. Select SCSI and Have Disk. 14. Click Browse and browse to the DRIVERS\DOCKING\SCSI. 15. Select symc8xx.inf and click OK and then click OK again. 16. Select Symbios Logic 8100S PCI SCSI Adapter and click Next and then click Next again. 17. Click Finish.

Using Windows 95 Installing Cards
Requirements OmniBook 900 with Windows 95 installed. 3Com 3C589D EtherLink III PC Card. 3Com 3C589D EtherLink III Driver Disk. 1. 2. 3. 4. 5. 6. 7. Insert the floppy drive and restart the OmniBook. While Windows 95 is running, insert the PC Card. The New Hardware Found window is displayed. Insert the 3Com driver disk, then click Next. Click Finish. A dialog box displays Windows 95 Cant Find The Necessary Driver. Even though the disk may still be in drive A, enter A:\ when the path dialog box appears, then click OK. 8. If prompted, enter the path C:\WINDOWS\OPTIONS\CABS, then click OK. 9. Shut down and restart Windows 95.
Requirements OmniBook 900 with Windows 95 installed. 3Com 3C575 Fast EtherLink XL CardBus PC Card. 3Com 3C575 Fast EtherLink XL CardBus PC Card Driver Disk. 1. Insert the floppy drive and restart the OmniBook. 2. While Windows 95 is running, insert the PC Card. The New Hardware Found window is displayed. 3. Insert the 3Com driver disk, then click Next.
Using Windows 95 Installing Cards 4. Click Finish to install the driver. 5. Even though the 3Com driver disk is still in the A: drive, Windows will prompt you to insert the driver disk. Click OK. 6. Type A:\ when the path dialog box appears, then click OK. 7. If asked for the path to the Windows 95 cab files, enter the path C:\WINDOWS\OPTIONS\CABS. Press Enter. 8. From Control Panel, double-click Network, then click Identification. 9. Enter your computer name, workgroup and description. 10. If necessary, click the Configuration tab and add new protocols. 11. Click OK to close the Network Properties window. 12. Click Yes to restart the OmniBook. Your 3Com 3C575 Fast EtherLink XL CardBus PC Card is now ready for use.

Using Windows NT 4.0

Windows NT 4.0 with Service Pack 4a (Service Pack 5 on the OmniBook 900 B) comes factory-installed on the OmniBook 900. You can get Service Pack 5 from Microsofts web site and on the OmniBook 900 B Recovery CD. The following procedure installs a retail version of Windows NT 4.0 and configures the appropriate device drivers. Windows NT 4.0 is not Advanced Power Management (APM) aware or Plug and Play (PnP) compatible. If you are not using the Windows NT 4.0 OmniBook Mobile Enhancements, the following will occur: PC Cards (PCMCIA) cannot be hot swapped into any laptop with Windows NT. Windows NT 4.0 does not support dynamic allocation of resources. PC Cards must be inserted into the unit before booting. PC Card sockets are not enabled after resuming. PC Cards are inoperable after a true suspend then resume cycle. Rebooting restarts the sockets. The operating systems clock is stopped when suspended and does not re-synchronize with the hardware clock when resuming. When users resume NTs clock starts up exactly where it was when they suspended. Rebooting resets the clock. Requirements OmniBook 900 OmniBook 900 CD-ROM or DVD-ROM drive. OmniBook Drivers for Windows NT 4.0 Location: If you purchased the OmniBook with Windows NT the drivers are both on the hard drive and Recovery CD in \OMNIBOOK\DRIVERS. You can also find the drivers on HPs website at http://www.hp.com/omnibook Retail Windows NT Workstation CD.

Using Windows NT 4.0 Installing Pointing Device Support
Two pointing devices (pointing stick and touch pad) are built into your OmniBook. The default pointing device driver (PS/2 Mouse support the basic features of both the pointing stick and the touch pad. This section describes how to Install the full pointing stick capabilities. Install the full touch pad capabilities. Both pointing devices use the click buttons, which work like the right and left buttons on a standard mouse. What the buttons do depends on the software being used. You can customize the OmniBook to support the enhanced features of one of these pointing devices. You cannot activate enhanced features for both simultaneously. The following describes the pointing device driver options available on the OmniBook: Basic PS/2 Mouse Driver Supports the basic features of both (or either) pointing devices PS/2 TrackPoint Driver Supports the enhanced features of the pointing stick and the basic features of the touch pad Touch pad Driver Supports the enhanced features of the touch pad (no support for the pointing stick)
Using Windows NT 4.0 Installing Pointing Device Support Install pointing stick support 1. From Control Panel, double-click Mouse, then General. 2. Click the Change button. 3. Click Have Disk 4. Enter the directory of the pointing stick drivers on the OmniBook 900 Recovery CD \OMNIBOOK\DRIVERS\TRACKPNT. On the OmniBook 900 B Recovery CD \OMNIBOOK\DRIVERS\NT4\TRACKPNT and click OK. 5. Select the IBM PS/2 TrackPoint and click OK. 6. Close the Mouse Properties window. 7. Click Yes to restart the OmniBook.
The built-in PS/2 Mouse supports only basic touch pad features. To activate full touch pad capabilities, you have to Disable the pointing stick. Install touch pad support. Disable the pointing stick 1. From the Start menu, shut down, then restart the OmniBook. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. Select the System Devices menu. 4. Highlight Internal Pointing Devices and select Touch Pad. 5. Press F10 to save and exit. Install touch pad support on the OmniBook 900 1. From the Start menu, click Run. 2. Browse to the directory of the touchpad driver and run Setup.exe. 3. Click Agree at the License Agreement. 4. Click Express Setup. 5. Click Finish to restart the computer. 6. After reboot, Click Yes to install the Touchpad. 7. Click next at the Welcome screen. 8. Select the button you use for Selecting and click Next. 9. Select the feature for the middle button (clicking both buttons together) and click next. 10. Click Next. 11. Click Finish. 12. Click OK to close the Mouse Properties window.

To configure a docked hardware profile
When Windows 95 installs a new Dock device (such as a network card), it may include the device in both the docked and undocked configurations. To prevent problems when undocking, remove the device from the undocked configuration. You will also need to remove the SCSI controller from the undocked configuration. This problem has been improved in Windows 95B OEM Service Release 2.5, but may still occur. 1. Double-click My Computer, Control Panel, System. 2. Click the Device Manager tab and find the device you installed. 3. Select the card, then click Remove. 4. When the Confirm Device Removal box appears, select Remove From Specific Configuration. 5. If the Remove From Specific Configuration is not an option, then Windows 95 has configured the card correctly. Choose Cancel. -orUnder Configuration, select Undocked, then choose OK.
Do not remove devices such as the keyboard, mouse, or display from any configuration. Refer to your Microsoft Windows 95 documentation for more information about configuring hardware profiles and installing drivers.
Using the OmniBook Docking Solutions Using the Docking Solutions under Windows NT
Using the Docking Solutions under Windows NT
Windows NT 4.0 does not support notebook docks. If you are using the Mini Dock with a PC Card in the dock or the Docking System, you must shut down before docking or undocking. You can dock or undock when the OmniBook is on, or in suspend mode when using the Port Replicator since Windows NT does not recognize it as different hardware.
Do not suspend in Windows NT when docked. The IDE & SCSI drivers are not power management aware. To make sure the OmniBook does not suspend do the following: Do not press the power button for less than four seconds. Confirm that Power management while on AC power is disabled in the BIOS.
To create a docked hardware profile
If you are using the Mini Dock with a PC Card in the dock or the Docking System, you must create a docked hardware profile. 1. Double-click the System option in the Control Panel. 2. Click the Hardware Profiles tab. 3. Click the original configuration profile, then click Copy, and enter a name for your docked configuration and click OK. 4. Click Properties on the Hardware Profiles tabs. 5. Check This is a portable computer on the General tab and click The computer is docked. 6. Click OK to exit the Properties menu, then again to exit Hardware Profiles setup. 7. Shut down your OmniBook and dock it. 8. Reboot your OmniBook and select the docked profile from the list that appears at startup. 9. Click Settings, Control Panel, Devices and make sure all devices you need in the docked configuration are enabled. You may need to install drivers for additional devices used with the Dock. Refer to the documentation provided with these devices for information.

Processor and Bus Architecture

Graphics

Mass Storage
Audio System 16-bit Sound Blaster Procompatible stereo sound. Built-in speaker. 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Line-in, headphone-out, and microphone-in. 87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys. Two pointing devices: pointing stick (TrackPoint technology licensed from IBM) and touch pad. FDD/IDE interface for external module bay. Universal serial bus (USB). 9-pin, 115,200-bps serial (16550 UART). 25-pin bi-directional ECP/EPP parallel. Video-out. (Resolution up to 12801024256 colors, or up to 1600120064K colors for models with 900 B after serial number. Refresh rate 60 to 85 Hz.) PS/2 keyboard/mouse. 4-Mbps IrDA-compatible infrared port. One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. External plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system. Microsoft Windows 95/98, Windows 2000, or Windows NT 4.0. Windows 95/98/2000-compatible Plug-and-Play. Windows NT 4.0 and PC Card Plug-and-Play. Advanced Power Management (APM). DMI with HP TopTools. Adobe Acrobat Reader. Agat Tioman for HP (Hot Swap). DiagTools. VirusScan. Online Reference Guide. OmniBook Recovery CD included. Centralized worldwide BIOS and driver update service User and administrator passwords. System, hard drive, and docking passwords. PC identification displayed at boot. DMI-accessible electronic serial number. Kensington MicroSaver lock slot. Operating temperature: 5 to 35 C (41 to 95 F). Operating humidity: 20 to 90 percent RH (5 to 35 C). Storage temperature: 20 to 50 C (4 to 122 F).
Keyboard and Pointing Device

Input/Output

Expandability

Software

Security Features

Environmental Limits

Major ICs
Models without 900 after serial number CPU: Intel Mobile Pentium II Performance Enhanced (PE) processor. South Bridge: PIIX4E. Video: NeoMagic MagicGraph NM2200 (NMG5). Audio: NeoMagic MagicGraph NM2200 (NMG5) and NeoMagic Audio NMA2. CardBus: TI PCI 1225. Keyboard controller: National PC87570. Super I/O: SMC 769. Models with 900 B after serial number CPU: Intel Mobile Pentium III processor. South Bridge: PIIX4M. Video: ATI Mobility-M. Audio: ESS ES1978 Maestro-2E and ESS ES1921. CardBus: TI PCI 1225. Keyboard controller: National PC87570. Super I/O: SMC 869.
Features and Support Information OmniBook Docking Solutions Features
OmniBook Docking Solutions Features
Physical Attributes OmniBook Port Replicator and Mini Dock Size: 45.0 40.cm (17.7 15.9 3.2 in). Size w/ monitor stand: 45 x 40.3 x 12.7 cm (17.7 x 15.9 x 5 in) Weight: 2.9 kg (6.4 lb.). OmniBook Docking System Size: 45 x 40.3 x 16.2 cm (17.7 x 15.9 x 6.4 in). Weight: TBD. Parallel port (ECP/EPP/external Floppy support). Serial port (115,200 bps, 16550 UART). Mouse port. Keyboard port. 2 USB ports. Video port (DDC & PnP). 3 Audio ports (Headphone/speaker, microphone, line-in). SCSI-II port (Docking System). Mini Dock 2 PC Card slots with 32-Bit CardBus support Docking System 2 PC Card slots with 32-Bit CardBus support 2 PCI half-height slots Docking System 1 Desktop 5 bay with built-in IDE/SCSI-II interface 1 Notebook module bay (requires Docking module bay adapter) Kensington Microsaver lock slot DMI-accessible electronic serial number Undocking password Emergency power failure undocking Notebook and dock PC Card security PCI and bay security (Docking System only) Universal 60-watt AC adapter included with Port Replicator and Mini Dock; 100 to 240 Vac (50 to 60 Hz) input; 19 Vdc, 3.16A Built-in 140W power supply included with Docking System; 100 to 240 Vac (50 to 60 Hz) Battery charging while notebook is docked

To get HP OmniBook assistance
If you need assistance with your HP OmniBook or HP OmniBook accessory, use any of the following support services:
Provider Type HP Electronic Support Services HP Customer Support Centers HP-authorized resellers Type of Assistance Product literature, news, support documentation, applications notes, FAQs, software and Approved and Tested Solutions Telephone support assistance--free during warranty period In and out of warranty repair qualification and repair process Local support assistance Referral to Customer support center or HP-approved support provider
Electronic support services See the next topic below for a listing of services. Customer Support Centers See the second topic below for a listing of contacts.
Electronic Support Services
HP OmniBook World Wide Web: Download technical information, drivers and software from the web at http://www.hp.com/omnibook HP PC & Peripheral Self-Help and Direct-Help Tools: Visit the web at http://www.hp.com/cpso-support/guide/home.html. Choose Self-Help Tools to use a number of services that offer information and software that will help you make the most of your HP products: - Bulletin Boards. - Commercial Online Services. - CD-ROM Subscriptions. - Service Parts Information. Choose Talk to HP Directly for information about how to contact HP for telephone assistance from our technical Customer Support Centers, or for receiving drivers and software by mail: - Customer Support Centers. Software Distribution.

Repair Assistance

Warranty. You must contact one of the participating support providers listed above, or an HP Service Center to receive warranty service. The support provider will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes in your area. Warranty service includes the cost of shipping, handling, duties, taxes, freight or fees to or from the service location. Out of Warranty. Contact one of the support providers listed above, or an HP Service Center. The support provider will provide you with repair charges and processes in your area.