Maintenance and Service Guide
HP Pavilion dv6000 Notebook PC
Document Part Number: 416618-003

April 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. Microsoft, Windows and Windows Vista are either trademarks or registered trademarks. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries and regions. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Third Edition: April 2007 First Edition: August 2006 Document Part Number: 416618-003

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1 Product Description
1.1 1.2 1.3 1.4 1.5 Features. 12 Resett ing the Computer. 14 Power Management. 15 External Components. 16 Design overview. 121

2 Troubleshooting

2.1 Setup Utility in Windows XP. 21 Using the Setup Utility. 21 Setup Utility Menus. 25 2.2 Setup Utility in Windows Vista. 28 Using the Setup Utility. 28 Setup Utility Menus. 211 2.3 Troubleshooting Flowcharts. 215
3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 3.7 Serial Number Location. 31 Computer Major Components. 32 Display Assembly Components. 322 Mass Storage Devices. 324 Plastics Kit. 326 Miscellaneous. 328 Sequential Part Number Listing. 331
4 Removal and Replacement Preliminaries
4.1 Tools Required. 4.2 Service Considerations. Plastic Parts. Cables and Connectors. 4.3 Preventing Damage to Removable Drives. 4.4 Preventing Electrostatic Damage. 4.5 Packaging and Transporting Precautions. 4.6 Workstation Precautions. 4.7 Grounding Equipment and Methods. 47
5 Removal and Replacement Procedures
5.1 Serial Number. 52 5.2 Disassembly Sequence Chart. 53 5.3 Preparing the Computer For Disassembly. 55 5.4 Hard Drive. 57 5.5 Computer Feet. 511 5.6 Memory Module. 512 5.7 RTC Battery. 515 5.8 Mini Card Module. 516 5.9 Optical Drive. 521 5.10 Switch Cover. 523 5.11 Keyboard. 526 5.12 Speaker Assembly. 530 5.13 Power Button Board. 531 5.14 Display Assembly. 533 5.15 Top Cover. 546 5.16 Audio Board. 552 5.17 Bluetooth Module. 554 5.18 ExpressCard Assembly. 556 5.19 USB/Power Connector Board. 559 5.20 System Board. 561 5.21 Fan/Heat Sink Assembly. 566 5.22 Processor. 569
6 Specifications A Screw Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index

Product Description

The HP Pavilion dv6000 Notebook PC offers advanced modularity, Intel Core Duo and Celeron and AMD Turion 64 Mobile Technology and Mobile AMD Sempron processors, and extensive multimedia support.

1.2 Resetting the Computer
If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, Preparing the Computer For Disassembly, for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.7, RTC Battery, for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and all CMOS settings have been cleared.

1.3 Power Management

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:
Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby/resume Power button Advanced Configuration and Power Management (ACPM) compliance

1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Table 1-1 Front Components
Item 1 Component Power light Function On: The computer is on. Blinking: The computer is in standby. Off: The computer is off or in hibernation. On: A battery is charging. Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking rapidly. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.

Battery light

Table 1-1 Front Components (Continued)
Item Component Drive light Wireless switch Function Blinking: The hard drive or optical drive is being accessed. Turns the wireless feature on or off, but does not create a wireless connection.
A wirelessanetwork must be set up to establish wireless connection.
5 Wireless light Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth device, is turned on. Amber: All wireless devices are turned off. 6 Consumer infrared lens (select models only) Audio-in (microphone) jack Audio-out (headphone) jack Audio-out (headphone) S/PDIF jack (select models only) Receives a signal from the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Provides sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Provides enhanced audio performance, including surround sound and other high-end audio output.

Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the following procedures:
Press f10, and then follow the instructions on the screen.
If the Setup Utility menus are not visible, press esc to
return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.

Setup Utility Menus

The menu tables in this section provide an overview of Setup Utility options.
Some of the Setup Utility menu listed in this chapter may not be supported by your computer.

Main Menu

Table 2-1 Main Menu
Select System Information To Do This
View and change the system time and date. View identification information about the computer. View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security Menu

Table 2-2 Security Menu
Select Administrator password Power-on password To Do This Enter, change, or delete an administrator password. Enter, change, or delete a power-on password.
System Configuration Menu
Table 2-3 System Configuration Menu
Select Language Support Embedded WLAN Device Radio Embedded Bluetooth Device (select models only) Enhanced SATA support (select models only) To Do This Change the Setup Utility language. Enable/disable an embedded wireless LAN device. Enable/disable an embedded Bluetooth device (select models only). Enable/disable enhanced SATA mode.
Table 2-3 System Configuration Menu (Continued)
Select Boot Options To Do This Set the following boot options: f10 and f12 Delay (sec.)Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). CD-ROM bootEnable/disable boot from CD-ROM. Floppy bootEnable/disable boot from Floppy. Internal Network Adapter bootEnable/disable boot from Internal Network Adapter. Boot OrderSet the boot order for: USB Floppy ATAPI CD/DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter

Diagnostics Menu

Table 2-4 Diagnostics Menu
Select Hard Disk Self Test To Do This Run a comprehensive self-test on the hard drive.
2.2 Setup Utility in Windows Vista
The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load.
The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other preferences. To start the Setup Utility: 1. Turn on or restart the computer. 2. Before Windows opens and while Press <F10> to enter setup is displayed in the lower-left corner of the screen, press f10.
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while Press <F10> to enter setup is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select System Configuration > Language, and then press enter. 3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language. 4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference.
5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows.
To choose a menu or a menu item, use the arrow keys. To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. To select an item, press enter. To close a text box or return to the menu display, press esc. To display additional navigation and selection information while the Setup Utility is open, press f1.

Flowchart 2.17Nonfunctioning Device

Nonfunctioning device.

Reseat device.
Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
Clear CMOS. Any physical device detected? Fix or replace broken item. Go to Reattach device. Close computer, plug in power, and reboot. Replace hard drive.
Device boots properly? Replace NIC. If integrated NIC, replace system board. Device boots properly?

Replace diskette drive.

Flowchart 2.18Nonfunctioning Keyboard
Keyboard not operating properly.
Connect computer to good external keyboard.
External device works? Replace system board.
Reseat internal keyboard connector (if applicable).
Keyboard operating properly? Replace internal keyboard or cable.
Done Keyboard operating properly? Done
Flowchart 2.19Nonfunctioning Pointing Device
Pointing device not operating properly.
Connect computer to good external pointing device.
Reseat internal pointing device connector (if applicable).
Pointing device operating properly? Replace internal pointing device or cable.
Done Pointing device operating properly? Done
Flowchart 2.20No Network/Modem Connection
No network or modem connection.
Network or modem jack active? Replace jack or have jack activated.
Digital line? Connect to nondigital line.
NIC/modem configured in OS? Reload drivers and reconfigure. Network or modem connection working?
Disconnect all power from the computer and open.
Replace NIC/modem (if applicable).
Reseat NIC/modem (if applicable). Network or modem connection working? Done
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
3.2 Computer Major Components
Computer Major Components
Table 3-1 Spare Parts: Computer Major Components
Item 1 Description Spare Part Number
Display assemblies (include wireless antenna transceivers and cables) For use with full-featured computer models with camera (includes camera, camera cable, and microphones) 15.4-inch, WXGA, TFT with BrightView for use only with computer models sold at Best Buy 15.4-inch, WXGA, TFT Antiglare for use only with computer models sold at Best Buy 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare 436258-001 436259-001 432298-001 431380-001
For use with full-featured computer models without camera (includes microphones) 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT Antiglare 432299-001 432301-001

431386-001 431387-001 431388-001 431389-001 431391-001 431392-001
Spare Part Number 431393-001 431394-001 431395-001 431396-001 431398-001 431399-001 431401-001 431402-001 431403-001 431404-001 431405-001 431406-001 431407-001 431408-001 431409-001 431410-001 435836-001 Description Microphone (includes microphone receivers and cables) Display Cable Kit Display Hinge Kit Display hinge covers for use with full-featured computer models (includes left and right display hinge covers) Wireless antenna transceivers and cables Display Screw Kit (includes screws and rubber screw covers) 256-MB memory module for use only with computer models using AMD processors (PC-5300, 667-MHz, 1-DIMM) 512-MB memory module for use only with computer models using AMD processors (PC-5300, 667-MHz, 1-DIMM) 1024-MB memory module for use only with computer models using AMD processors (PC-5300, 667-MHz, 1-DIMM) 60-GB hard drive (5400-rpm, includes bracket and connector) 80-GB hard drive (5400-rpm, includes bracket and connector) 100-GB hard drive (5400-rpm, includes bracket and connector) 120-GB hard drive (5400-rpm, includes bracket and connector) DVD/CD-RW Combo Drive DVDRW/R and CD-RW Double-Layer Combo Drive DVDRW/R and CD-RW Double-Layer Combo Drive with LightScribe USB travel mouse
Spare Part Number 431416-001 431418-001 431420-001 431421-001 431422-001 431423-001 431426-001 431428-001 431430-001 431432-001 431434-001 431436-001 431437-001 431441-001 431442-001 Description Top cover for use with full-featured computer models (includes TouchPad and TouchPad cable) Top cover for use with defeatured computer models (includes TouchPad and TouchPad cable) Top cover support trim for use with defeatured computer models Top cover support trim for use with full-featured computer models Switch cover for use with defeatured computer models (includes LED board and LED board cable) Switch cover for use with full-featured computer models (includes LED board and LED board cable) Base enclosure for use with full-featured computer models (includes wireless switch) Plastics Kit Rubber Feet Kit (includes computer feet, not illustrated) Screw Kit for use only with computer models using AMD processors Logo Kit RTC battery (includes 2-sided tape) Power button board (includes power button board cable) Audio board for use with full-featured computer models (includes infrared lens) Audio board for use with defeatured computer models (does not include infrared lens)
Spare Part Number 431445-001 431446-001 431447-001 431448-001 431449-001 Description USB/power connector board for use with 65W AC adapters (includes USB/power connector board cable) USB/power connector board for use with 90W AC adapters (includes USB/power connector board cable) Speaker assembly Fan/heat sink assembly for use only with defeatured computer models using AMD processors (includes thermal pads) Fan/heat sink assembly for use only with full-featured computer models using AMD processors (includes thermal pads) 15.4-inch, WXGA, TFT display assembly with BrightView for use with defeatured computer models (includes wireless antenna transceivers and cables; does not include camera, camera cable, or microphones) 15.4-inch, WXGA, TFT Antiglare display assembly for use with defeatured computer models (includes wireless antenna transceivers and cables; does not include camera, camera cable, or microphones) 15.4-inch, WXGA, TFT display assembly with BrightView for use with full-featured computer models with camera (includes camera, camera cable, microphones, and wireless antenna transceivers and cables) 15.4-inch, WXGA, TFT display assembly with BrightView for use with full-featured computer models without camera (includes microphones and wireless antenna transceivers and cables; does not include camera or camera cable) 15.4-inch, WXGA, TFT Antiglare display assembly for use with full-featured computer models without camera (includes microphones and wireless antenna transceivers and cables; does not include camera or camera cable)

432296-001

432297-001

432298-001

432299-001

432301-001

Spare Part Number 432306-001 432307-001 432309-001 432310-001 432919-001 432921-001 433280-001 433281-001 Description 6-cell, 4.0-AHr battery 12-cell, 8.8-AHr battery HP 90W PFC AC Adapter HP 90W non-PFC AC Adapter Display enclosure for use with defeatured computer models Base enclosure for use with defeatured computer models (includes wireless switch) System board for use only with full-featured computer models using AMD processors with camera Display bezel for use with full-featured computer models without camera (includes microphone openings; does not include camera opening) Display bezel for use with defeatured computer models (does not include camera opening or microphone openings) Display Hinge covers for use with defeatured computer models (includes left and right display hinge covers) Mobile AMD Sempron 3500+ 1.80-GHz processor (includes thermal pad) 40-GB hard drive for use only with computer models using AMD processors (5400-rpm, includes bracket and connector) G72M system board for use only with full-featured computer models using Intel processors 945GM system board for use only with full-featured computer models using Intel processors 940GML system board for use only with defeatured computer models using Intel processors Intel Core Duo T7200 (2.00-GHz) processor
433282-001 433289-001 434414-001 434415-001 434722-001 434723-001 434724-001 434730-001
434731-001 434735-001 434740-001 434741-001 434742-001 434743-001 434747-001 434748-001 434985-001 434986-001 435743-001 436238-001 436257-001 436258-001 Intel Core Duo T5600 (1.83-GHz) processor Intel Celeron 420 (1.60-GHz) processor 256-MB memory module for use only with computer models using Intel processors (PC2-5300, 667-MHz, 1-DIMM) 512-MB memory module for use only with computer models using Intel processors (PC2-5300, 667-MHz, 1-DIMM) 1024-MB memory module for use only with computer models using Intel processors (PC2-5300, 667-MHz, 1-DIMM) 40-GB hard drive for use only with computer models using Intel processors (5400-rpm, includes bracket and connector) Screw Kit for use only with computer models using Intel processors Cable Kit Fan/heat sink assembly for use only with defeatured computer models using Intel processors Fan/heat sink assembly for use only with full-featured computer models using Intel processors HP Remote Control II Plus Optical wired mouse AMD Turion ML-60 2.0-GHz processor (includes thermal pad) 15.4-inch, WXGA, TFT display assembly with BrightView for use only with full-featured computer models using AMD processors with camera sold at Best Buy (includes camera and camera cable, microphones, and wireless antenna transceivers and cables) 15.4-inch, WXGA, TFT Antiglare display assembly for use only with full-featured computer models using AMD processors with camera sold at Best Buy (includes camera and camera cable, microphones, and wireless antenna transceivers and cables)

13. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 14. Remove the display bezel 3.
Removing the Display Bezel

Camera module 431392-001

15. Remove the camera module 1 from the display enclosure. 16. Disconnect the camera cable 2 from the camera module.
Removing the Camera Module
Display inverter 431391-001
17. Remove the inverter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display inverter.
Removing the Display Inverter
Display panels 15.4-inch, WXGA, SVA display panel with BrightView 15.4-inch, WXGA, SVA display panel AntiGlare 431386-001 431387-001
19. Remove the four Phillips PM2.55.0 screws 1 that secure the display panel to the display enclosure. 20. Remove the display panel 2.
Removing the Display Panel
Display Hinge Kit Display hinge covers (not illustrated) For use only with full-featured computer models sold at Best Buy For use with full-featured computer models For use with defeatured computer models 436262-001 431396-001 433289-001 431395-001
21. Slide the left and right display hinge covers 1 off of the display hinges. 22. Remove the two Phillips PM2.03.0 screws 2 that secure each hinge to the display enclosure. 23. Remove the display hinges 3.
Removing the Display Hinges
Wireless antenna transceivers and cables 431398-001
24. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips PM2.04.0 screw 1 that secures each transceiver to the display enclosure. 25. Remove the wireless antenna cables from the clips 2 built into the display enclosure. 26. Detach the wireless antenna transceivers 3 from the display enclosure. 27. Remove the wireless antenna cables 4.
Removing the Wireless Antenna Transceivers and Cables

Microphone 431393-001

28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure. 29. Remove the microphone receivers 2 from the clips in the display enclosure. 30. Remove the microphone cables 3 from the display enclosure.

Removing the Microphones

Display Cable Kit (includes camera cable) 431394-001
31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure. 32. Remove the camera cable 2 from the display enclosure.

2. Remove the two Phillips PM2.55.0 screws 1 that secure the audio board to the computer. 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remove the audio board 3. 5. Disconnect the audio board cable 4 from the audio board.

Removing the Audio Board

Reverse the above procedure to install the audio board.

Bluetooth Module

Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable) 412766-002
2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the two Phillips PM2.03.0 screws 2 that secure the Bluetooth module to the system board. 4. Remove the Bluetooth module 3.
Removing the Bluetooth Module
Reverse the above procedure to install the Bluetooth module.

ExpressCard Assembly

ExpressCard Assembly Spare Part Number Information
ExpressCard assembly 431439-001
2. Push in on the ExpressCard bezel 1 to release the bezel from the ExpressCard slot. 3. Remove the ExpressCard bezel 2.
The ExpressCard bezel is included in the Plastics Kit, spare part number 438368-001.
Removing the ExpressCard Slot Bezel
4. Remove the four Phillips PM2.55.0 screws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remove the ExpressCard assembly 3.
Removing the ExpressCard Assembly
Reverse the above procedure to install the ExpressCard assembly.
USB/Power Connector Board
USB/Power Connector Board Spare Part Number Information
2. Remove the two Phillips PM2.55.0 screws 1 that secure the USB/power connector board to the computer. 3. Release the USB/power connector board 2 as far as the USB/power connector board cable will allow. 4. Disconnect the USB board cable 3 and the power connector board cable 4 from the USB/power connector board.
Removing the USB/Power Connector Board
5. Remove the USB/power connector board. Reverse the above procedure to install the USB/power connector board.

5.20 System Board

System Board Spare Part Number Information
G72M for use only with full-featured computer models using Intel processors 945GM for use only with full-featured computer models using Intel processors 940GML for use only with defeatured computer models using Intel processors For use only with full-featured computer models using AMD processors with camera For use only with full-featured computer models using AMD processors without camera For use only with defeatured computer models using AMD processors in all regions except Latin America For use only with defeatured computer models using AMD processors in Latin America 434722-001 434723-001 434724-001 433280-001 431362-001 431363-001

Phillips PM2.03.0 Screw Locations
Table A-5 Phillips PM2.03.0 Screw (Continued)
Where used: 2 screws that secure the power button board to the computer (documented in Section 5.13)
Where used: 4 screws that secure the display hinges to the display panel (documented in Section 5.14)
Phillips PM2.03.0 Screw Location
Where used: 2 screws that secure the Bluetooth module to the system board (documented in Section 5.17)
Table A-6 Phillips PM2.54.0 Screw

Qty. 2

Length 4.0 mm
Where used: 2 screws that secure the speaker assembly to the computer (documented in Section 5.12)
Phillips PM2.54.0 Screw Locations
Table A-7 Phillips PM2.04.0 Screw
Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.14)
Phillips PM2.04.0 Screw Locations
Table A-8 Phillips PM2.52.0 Screw

Head Width 6.0 mm

Qty. 3

Length 2.0 mm

Phillips PM2.52.0 Screw Locations
Backup and Recovery in Windows XP
Recovering System Information
Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
Backing up your information regularly to protect your important system files. Making a set of recovery discs (PC Recovery software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability. Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. Recovering a program or driver (PC Recovery software feature). This feature helps you reinstall a program or driver without performing a full system recovery. Performing a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability. PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.
Backing Up Your Information

When to Back Up

On a regularly scheduled basis
Set reminders to back up your information periodically.
Before the computer is repaired or restored Before you add or modify hardware or software

Backup Suggestions

Create system restore points using Windows XP Professional System Restore feature. Store personal files in the My Documents folder and back up these folders periodically. Back up templates stored in their associated programs. Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a Word document: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. To paste the copied images into a document, open Word, and then select Edit > Paste.

Using System Restore Points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. earlier point affect Recovering to ancreated restorethe lastdoes notpoint. data files saved or e-mails since restore You also can create additional restore points to provide increased protection for your system files and settings.
When to Create Restore Points
Before you add or extensively modify software or hardware. Periodically, whenever the system is performing optimally.
to If you revertthe a restore point and then change your mind, you can reverse restoration.
Creating a System Restore Point
1. Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions.
Restoring to a Previous Date and Time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions.

Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability. keep them safe place. The Handle these discs carefully andonly one setin arecovery discs. software allows the creation of of Note the following guidelines before creating recovery discs:
You will need high quality CD-R, DVD-R, or DVD+R media (purchased separately).
and double-layer DVDRW are DVDRW/RRecovery Disc Creator software. not compatible with the PC
The computer must be connected to AC power during this process. Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the computer optical drive. If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.

To create a set of recovery discs: 1. Select Start > All Programs > System Recovery > PC Recovery Disc Creator. The PC Recovery Disc Creator tool opens. 2. Click Next. will If you are operating the computer on battery power,goyou the be prompted to connect to AC power before you can to next step. 3. Select the type of disc you want to use and click Next. the and displays the The software examinescreateimage recovery discs. number of blank discs needed to your 4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.
Reinstalling Software Programs and Drivers
If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. not this computer be reinstalled Softwaredisc provided withthe manufacturermustdownloaded from the provided by or from the manufacturer's Web site.
Before reinstalling the program, be sure it is fully uninstalled.
The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program.
In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings. In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.
Reinstalling Preinstalled Programs and Drivers
1. Remove the program or driver: listed in Add or In some cases,Ifdrivers are notnot listed,thedoes notRemove be Programs list. the driver is it need to removed. a. Select Start > Control Panel > Add or Remove Programs. b. Click the program or driver you want to remove, and then click Change/Remove.
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery. 5. Restart the computer if prompted.
Reinstalling Programs from Discs
1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the installation instructions on the screen. 3. Restart the computer if prompted.

Performing a Recovery

PC Recovery software allows you to repair or restore the system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive. has its own built-in repair features, Microsoft Windows XPand driver roll-back capabilities. If you such as System Restore have not already tried these features, try them before using PC Recovery.

Signal Ground

Table D-7 Audio-Out (Headphone)
Signal Audio out, left channel Audio out, right channel
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

General Requirements

The requirements listed below are applicable to all countries and regions.
The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used. The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or regions power system. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Country/Region-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan Accredited Agency EANSW OVE CEBC CSA DEMKO FIMKO UTE VDE IMQ METI Applicable Note Number 1 3

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
3-Conductor Power Cord Set Requirements (Continued)