Maintenance and Service Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Notebook PC
Compaq Presario V2000 Notebook PC
Document Part Number: 372373-003

July 2005

The information and procedures included in this Maintenance and Service Guide apply to all HP Pavilion dv1000 Notebook PCs and HP Compaq nx4800 Business Notebooks and all Compaq Presario V2000 Notebook PCs equipped with Intel processors.
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Copyright 2004, 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark of its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide HP Pavilion dv1000 Notebook PC HP Compaq nx4800 Notebook PC Compaq Presario V2000 Notebook PC Third Edition July 2005 Second Edition December 2004 First Edition September 2004 Document Part Number: 372373-003

Contents

1 Product Description
1.1 1.2 1.3 1.4 1.5 Features. 12 Resetting the Computer. 14 Power Management. 15 External Components. 16 Design Overview. 136

2 Troubleshooting

2.1 Computer Setup. 21 2.2 Troubleshooting Flowcharts. 25
3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 Serial Number Location. 31 Computer Major Components. 32 Miscellaneous Plastics Kit. 320 Mass Storage Devices. 322 Miscellaneous. 325 Sequential Part Number Listing. 327
4 Removal and Replacement Preliminaries
4.1 4.2 4.3 4.4 4.5 Tools Required. Service Considerations. Preventing Damage to Removable Drives. Preventing Electrostatic Damage. Packaging and Transporting Precautions. 44
4.6 Workstation Precautions. 45 4.7 Grounding Equipment and Methods. 46
5 Removal and Replacement Procedures
5.1 Serial Number. 52 5.2 Disassembly Sequence Chart. 53 5.3 Preparing the Computer for Disassembly. 54 5.4 Hard Drive. 56 5.5 Computer Feet. 510 5.6 Memory Module. 510 5.7 Mini PCI Communications Card. 513 5.8 Optical Drive. 516 5.9 Switch Cover. 518 5.10 Keyboard. 524 5.11 Display Assembly. 530 5.12 Base Enclosure. 535 5.13 USB/S-Video Controller Board. 540 5.14 Speaker Assembly. 542 5.15 RTC Battery. 544 5.16 Menu Control Button Board. 545 5.17 Heat Sink. 548 5.18 Fan. 550 5.19 Processor. 552 5.20 System Board. 554 5.21 LED Board. 562
6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index
iv Maintenance and Service Guide

Product Description

The HP Pavilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Notebook PC and the Compaq Presario V2000 Notebook PC (both represented by 2) offer advanced modularity, Intel Pentium M and Celeron M processors, and extensive multimedia support.
HP Pavilion dv1000, HP Compaq nx4800, and Compaq Presario V2000

1.1 Features

The following processors are available, varying by computer model:
Intel Pentium M 745 (1.8-GHz) with 400-MHz front

The external components on the right side of the HP Pavilion dv1000 are shown below and described in Table 1-3.
Right-Side Components, HP Pavilion dv1000
Table 1-3 Right-Side Components HP Pavilion dv1000
USB connectors (2) 6-in-1 Digital Media Reader slot (select models only) 1394 port (select models only) 6-in-1 Digital Media Reader light (select models only) Optical drive S-Video-out jack (select models only)
Connect an optional USB device. In Windows, supports digital memory cards.
Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder. On: A digital memory card is being accessed. Supports an optical disc. Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.
The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-4.
Right-Side Components, HP Compaq nx4800 and Compaq Presario V2000
Table 1-4 Right-Side Components HP Compaq nx4800 and Compaq Presario V2000
USB connectors (2) 6-in-1 Memory Reader slot (Compaq Presario models only) 6-in-1 Digital Media Reader slot (HP Compaq models only) 1394 port (select models only) 6-in-1 Memory Reader light (Compaq Presario models only) 6-in-1 Digital Media Reader light (HP Compaq models only) Optical drive S-Video-out jack (select models only)
Connects an optional 1394 device such as a scanner, digital camera, or digital camcorder. On: A digital memory card is being accessed.
Supports an optical disc. Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.
The external components on the rear and left side of the HP Pavilion dv1000 are shown below and described in Table 1-5.
Rear and Left-Side Components, HP Pavilion dv1000
Table 1-5 Rear and Left-Side Components HP Pavilion dv1000
Wireless light (select models only)
On: An integrated wireless device is hardware enabled.
Table 1-5 Rear and Left-Side Components HP Pavilion dv1000 (Continued)

Exhaust vent

Provides airflow to cool internal components.
To prevent overheating, do nothard obstruct vents. Do not allow a
surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 5 Power connector External monitor port Expansion port 2 Connects an AC adapter cable. Connects an optional VGA external monitor or projector. Connects the computer to an optional expansion base.
The computer has only one expansion port. The term expansion
port 2 describes the type of expansion port. RJ-45 (network) jack RJ-11 (modem) jack USB connector PC Card slot Connects an optional network cable. Connects the modem cable. Connects an optional USB device. Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. Also serves as a storage location for the optional HP Mobile Remote Control. Ejects an optional PC Card from the PC Card slot. Attaches an optional security cable to the computer.

To enable QuickLock on Standby or QuickBlank, you must first enable
QuickLock. Device Security Enable/disable: Diskette drive startup* CD-ROM or diskette startup
Settings for a DVD-ROM can be entered in the CD-ROM field.
*Not applicable to SuperDisk LS-120 drives.
Selecting from the Advanced Menu

Table 2-3 Advanced Menu

Select Language Boot Order To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Allows electronic and information technology to be accessible to people with varying ranges of abilities. Displays the amount of video memory available on the computer.

Accessibility Options

Video Memory
Selecting from the Tools Menu

Table 2-4 Tools Menu

Select Hard Drive Self Test To Do This Run a quick comprehensive self test on hard drives in the system that support the test features.
2.2 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Description Flowchart 2.1Initial Troubleshooting Flowchart 2.2No Power, Part 1 Flowchart 2.3No Power, Part 2 Flowchart 2.4No Power, Part 3 Flowchart 2.5No Power, Part 4 Flowchart 2.6No Video, Part 1 Flowchart 2.7No Video, Part 2 Flowchart 2.8Nonfunctioning Docking Device (if applicable) Flowchart 2.9No Operating System (OS) Loading Flowchart 2.10No OS Loading, Hard Drive, Part 1 Flowchart 2.11No OS Loading, Hard Drive, Part 2 Flowchart 2.12No OS Loading, Hard Drive, Part 3 Flowchart 2.13No OS Loading, Diskette Drive
Table 2-5 Troubleshooting Flowcharts Overview (Continued)
Flowchart 2.14 2.15 2.16 2.17 2.18 2.19 2.20 2.21 2.22 Description Flowchart 2.14No OS Loading, CD-ROM or DVD-ROM Drive Flowchart 2.15No OS Loading for QuickPlay Application, Part 1 Flowchart 2.16No OS Loading for QuickPlay Application, Part 2 Flowchart 2.17No Audio, Part 1 Flowchart 2.18No Audio, Part 2 Flowchart 2.19Nonfunctioning Device Flowchart 2.20Nonfunctioning Keyboard Flowchart 2.21Nonfunctioning Pointing Device Flowchart 2.22No Network/Modem Connection
Flowchart 2.1Initial Troubleshooting

Begin troubleshooting.

Go to Is there power?
Flowchart 2.2No Power, Part 1.
Beeps, LEDs, or error messages? Check LED board, speaker connections. All drives working?
Go to Is there video? (no boot)
Flowchart 2.6No Video, Part 1.
Flowchart 2.19Nonfunctioning Device.
Keyboard/ pointing device working? Go to

Go to Is the OS loading?

Connecting to network or modem?
Flowchart 2.9No Operating System (OS)
Flowchart 2.20Nonfunctioning Keyboard or Flowchart 2.21Nonfunctioning Pointing

Go to Is there sound?

Flowchart 2.17No Audio, Part 1.
Flowchart 2.22No Network/Modem Connection.

Flowchart 2.6No Video, Part 1

No video.

Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? External Adjust brightness. Internal Adjust brightness. Go to
Flowchart 2.7No Video, Part 2.
*NOTE: To change from internal to external display, use the hotkey combination.

Video OK? Done

Press lid switch to ensure operation.

Video OK? Done Video OK?

Check for bent pins on cable.
Replace the following one at a time. Test after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board
Video OK? Try another display. Internal and external video OK?

Replace system board.

Flowchart 2.7No Video, Part 2
Remove computer from docking device, if connected.
Adjust display brightness.
Check brightness of external monitor.

Go to A in Video OK?

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
Try another external monitor.
Video OK? Done Internal and external video OK?
Go to Adjust external monitor display.
Flowchart 2.8Nonfunctioning Docking Device (if applicable)
Nonfunctioning docking device.
Reseat power cord in docking device and power outlet.
Remove computer, replace docking device.
Reinstall computer into docking station.
Check voltage setting on docking device.
Docking device operating? Done
Reset monitor cable connector at docking device. Test replacement docking device with new computer.
Docking device operating?
Flowchart 2.9No Operating System (OS) Loading

No OS loading.*

No OS loading from hard drive, go to Flowchart 2.10No OS Loading,

Hard Drive, Part 1.

No OS loading from diskette drive, go to Flowchart 2.13No OS Loading,

Diskette Drive.

No OS loading from CD- or DVD-ROM drive, go to Flowchart 2.14No OS Loading,

CD-ROM or DVD-ROM Drive.

No OS loading from network, go to Flowchart 2.22No Network/Modem

Connection.

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.
Flowchart 2.10No OS Loading, Hard Drive, Part 1
OS not loading from hard drive.

Nonsystem disk message?

Flowchart 2.11No OS Loading, Hard Drive, Part 2.
Reseat external hard drive.

OS loading? Done

Boot from CD?
Check the Setup utility for correct booting order.

Boot from diskette?

Flowchart 2.13No OS Loading, Diskette Drive.
Change boot priority through the Setup utility and reboot.

Boot from hard drive?

Flowchart 2.11No OS Loading, Hard Drive, Part 2
Flowchart 2.10No OS Loading, Hard Drive, Part 1.
Reseat hard drive. 1. Replace hard drive. 2. Replace system board.

CD or diskette in drive?

Hard drive accessible? Done
Remove diskette and reboot.

Run FDISK.

Boot from hard drive? Done Hard drive partitioned?
Boot from diskette drive? Go to

Hard drive formatted?

Create partition, and then format hard drive to bootable C:\ prompt.

Hard drive accessible?

Computer booted? Done
Format hard drive and bring to a bootable C:\ prompt.
Flowchart 2.12No OS Loading, Hard Drive, Part 3.
Load OS using System Restore CD (if applicable).
Flowchart 2.12No OS Loading, Hard Drive, Part 3
System files on hard drive? Install OS and reboot.
Virus on hard drive? Clean virus. OS loading from hard drive?
Run SCANDISK and check for bad sectors.
Diagnostics on diskette? Replace hard drive.
Can bad sectors be fixed? Replace hard drive. Run diagnostics and follow recommendations.
Fix bad sectors. Boot from hard drive? Replace hard drive.
Flowchart 2.13No OS Loading, Diskette Drive
OS not loading from diskette drive. Reseat diskette drive. OS loading? Done
Nonsystem disk message? Bootable diskette in drive?
Install bootable diskette and reboot computer.
Boot from another device? Go to
Flowchart 2.19Nonfunction ing Device.
Check diskette for system files. Try different diskette.
Diskette drive enabled in the Setup utility? Enable drive and cold boot computer. Nonsystem disk error?
1. Replace diskette drive. 2. Replace system board.
Is diskette drive boot order correct? Reset the computer. Refer to
Section 1.2, Resetting the Computer, for

OS loading?

instructions.
Change boot priority using the Setup utility.
Flowchart 2.14No OS Loading, CD-ROM or DVD-ROM Drive

367778-061 367778-AD1 367778-161 367778-331 367778-091 367778-131 367778-171 367778-071 367778-B71 367778-111 367778-AB1 367778-281 367778-031
367778-A 41 367778-081 367778-051 367778-121 367778-041 367778-DJ1 367778-BB1
For use on HP Compaq nx4800 models in Japan

367777-291

Keyboards (Continued) For use on Compaq Presario V2000 models in: Asia Pacific, Australia, Hong Kong, the Peoples Republic of China, and the United States Denmark Europe and the Netherlands France French Canada 367777-001 Italy Korea Latin America Norway Sweden/Finland Spain Taiwan Thailand The United Kingdom
367777-081 367777-331 367777-051 367777-121
367777-061 367777-AD1 367777-161 367777-091 367777-B71 367777-071 367777-AB1 367777-281 367777-031
LED boards (include cable, not illustrated) For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models 367797-001 367798-001
Top covers (include TouchPad) For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 models For use on Compaq Presario V2000 models with a 1394 port, S-Video-out jack, expansion port, and Memory Reader For use on Compaq Presario V2000 models without a 1394 port, S-Video-out jack, expansion port, and Memory Reader 367761-001 373529-001 367762-001

373531-001

Heat sink (includes thermal pad) Fan (includes thermal pad) Processors (include thermal pad) Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725A (1.6-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB Intel Pentium M 705 (1.5-GHz) with 400-MHz FSB Intel Pentium M 710 (1.4-GHz) with 400-MHz FSB Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB

367796-001 367795-001

373053-001 373052-001 394825-001 367771-001 380690-001 383431-001 375979-001 376588-001 367768-001 383876-001 380033-001 367767-001 380032-001
312 Maintenance and Service Guide
System boards (include disk cell RTC battery) 855, for use on full-featured HP Pavilion dv1000 models in countries other than Japan 855, for use on full-featured HP Pavilion dv1000 models in Japan 852GM, for use on full-featured HP Pavilion dv1000 models in Japan For use on HP Pavilion dv1000 models with Intel Pentium M processors For use on HP Pavilion dv1000 models with Intel Celeron M processors For use on HP Compaq nx4800 and Compaq Presario V2000 models with Intel Pentium M processors For use on Compaq Presario V2000 models with Intel Celeron M processors PC Card assemblies Silver with 1-dot PC Card eject lever Black with 3-dot PC Card eject lever Black with 1-dot PC Card eject lever

381062-001 391884-001 381063-001 367799-001 367800-001 373522-001 373523-001
385869-001 389524-001 389525-001
USB/S-Video controller boards For use on HP Pavilion dv1000 models and HP Compaq nx4800 and Compaq Presario V2000 models with a 1394 port, S-Video-out jack, expansion port, and digital memory card reader For use only on Compaq Presario V2000 models without a 1394 port, S-Video-out jack, expansion port, and Memory Reader 367794-001

373533-001

Menu control button board (includes bracket and cable, for use only on HP Pavilion dv1000 computer models) Speaker assemblies For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models

373535-001

367793-001 374625-001
Base enclosures For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models 367763-001 367764-001
Battery packs 12-cell, 8.8-AHr 6-cell, 4.4-AHr 6-cell, 4.0-AHr 367760-001 367759-001 398065-001
Optical drives (include bezel) For use on HP Pavilion dv1000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVDRW/R and CD-RW Combo Drive 8X DVDRW/R and CD-RW Combo Drive 8X DVDRW/R and CD-RW Combo Drive, LightScribe 8X DVDRW/R and CD-RW Dual Layer Combo Drive 367789-001 367790-001 373625-001 375981-001 375983-001 383877-001 383896-001
316 Maintenance and Service Guide
Optical drives (Continued) For use on HP Compaq nx4800 and Compaq Presario V2000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVDRW/R and CD-RW Combo Drive 8X DVDRW/R and CD-RW Combo Drive 8X DVDRW/R and CD-RW Combo Drive, LightScribe 8X DVDRW/R and CD-RW Dual Layer Combo Drive
373524-001 373525-001 373626-001 375982-001 375984-001 383878-001 389897-001
Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 4200-rpm 100-GB 80-GB 60-GB 40-GB 377651-001 375980-001 381721-001 367788-001 367787-001 367786-001
Mini PCI communications cards 802.11b/g Broadcomm (for use in most of the world) 802.11b/g Broadcomm (for use in the rest of the world) 802.11b/g Broadcomm (Japan, for use only on HP Compaq nx4800 models) 802.11b Intel (for use in most of the world) 802.11b Intel (for use in the rest of the world) 802.11b/g Intel (for use in most of the world) 802.11b/g Intel (for use in the rest of the world) Bluetooth Wireless LAN
373047-001 373048-001 373061-291 373023-001 373024-001 373026-001 373025-001 376651-001 and 376652-001
Memory modules (266 MHz) 1024-MB 512-MB 256-MB Miscellaneous Plastics Kit For use on HP Pavilion dv1000 models For use on HP Compaq nx4800 and Compaq Presario V2000 models 367765-001 367766-001 367775-001 367774-001 367773-001

4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting Precautions
Use the following grounding precautions when packaging and transporting equipment: To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations. Place items on a grounded surface before removing items from their containers. Always be properly grounded when touching a sensitive component or assembly. Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
4.6 Workstation Precautions
Use the following grounding precautions at workstations: Cover the workstation with approved static-shielding material (refer to Table 4-2, Static-Shielding Materials). Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. Use conductive field service tools, such as cutters, screwdrivers, and vacuums. When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials. Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. Avoid contact with pins, leads, or circuitry. Turn off power and input signals before inserting or removing connectors or test equipment.

4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm 10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin. Other grounding equipment recommended for use in preventing electrostatic damage includes: Antistatic tape Antistatic smocks, aprons, and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static-dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material-handling packages Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
Table 4-1 Typical Electrostatic Voltage Levels
Relative Humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V
A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Table 4-2 Static-Shielding Materials
Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V

Removal and Replacement Procedures
This chapter provides removal and replacement procedures. There are as many as 58 screws, in 7 different sizes and types, that may need to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, Screw Listing, for detailed information on screw sizes, locations, and usage.

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be referenced when removing computer components.
Disassembly Sequence Chart

Section

Preparing the Computer for Disassembly Battery pack

# of Screws Removed

to remove hard drive 4 to disassemble hard drive loosened 1 loosened

5.4 5.5 5.6 5.7

Hard Drive Computer Feet Memory Module Mini PCI Communications Card
To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care. 1 HP Pavilion dv1000 = 3 HP Compaq nx4800 and Compaq Presario V2000 = 2 HP Pavilion dv1000 = 2 HP Compaq nx4800 and Compaq Presario V2000 = 4

5.8 5.9

Optical Drive Switch Cover

Keyboard

Disassembly Sequence Chart (Continued)

5.11 5.12

Display Assembly Base Enclosure
# of Screws Removed 4 HP Pavilion dv1000 = 19 HP Compaq nx4800 and Compaq Presario V2000 = 4 HP Pavilion dv1000 = 3 HP Compaq nx4800 and Compaq Presario V2000 = 2
5.13 5.14 5.15 5.16 5.17 5.18 5.19 5.20 5.21
USB/S-Video Controller Board Speaker Assembly RTC Battery Menu Control Button Board Heat Sink Fan Processor System Board LED Board
5.3 Preparing the Computer for Disassembly
Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord.
Battery Pack Spare Part Number Information
12-cell, 8.8-AHr 6-cell, 4.4-AHr 6-cell, 4.0-AHr 367760-001 367759-001 398065-001
4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c. Lift the front edge of the battery pack 2 and swing it back. d. Remove the battery pack.

Table 6-12 System I/O Addresses (Continued)
I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - - 1EF 1F0 - 1F7 1F8 - 202 - 21F 220 - 22F 230 - 26D 26E - - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port
I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - - 37F 380 - - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3 3E8 - 3EF 3F0 - 3F7 3F8 - 3FF CF8 - CFB CFC - CFF System Function (shipping configuration) Unused Infrared port Unused Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizerOPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem A diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1)
Table 6-13 System Memory Map
Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory Address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 01000000-047FFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System Function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS
Connector Pin Assignments
Table A-1 Universal Serial Bus

Pin 1 2

Signal +5 VDC Data

Pin 3 4

Signal Data + Ground
Table A-2 RJ-45 (Network)
Signal Transmit + Transmit Receive + Unused

Pin 7 8

Signal Unused Receive Unused Unused

Table A-3 S-Video-Out

Signal TV-Ground TV-CVBS TV-Ground TV-Ground
Signal TV-CD TV-Ground TV-YD
Table A-4 External Monitor
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog

Pin 15

Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock

Table A-5 RJ-11 (Modem)

Signal Unused Tip Ring
Signal Unused Unused Unused
Table A-6 Audio-In (Microphone)
Signal Audio signal in Audio signal in

Signal Ground

Table A-7 Audio-Out (Headphone)
Signal Audio out, left channel Audio out, right channel

Table C-5 Phillips PM2.03.0 Screw

Length 3.0 mm

Where used: 4 screws that secure the keyboard on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.10)
Phillips PM2.03.0 Screw Locations
Table C-5 Phillips PM2.03.0 Screw (Continued)
Where used: 4 screws that secure the menu control button board on the HP Pavilion dv1000 (documented in Section 5.16)
Where used: 2 screws that secure the LED board on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.21)
Table C-6 Phillips PM2.07.0 Round Head Screw
Where used: 4 screws that secure the display assembly on the HP Pavilion dv1000 (documented in Section 5.11)
Phillips PM2.05.0 Round Head Screw Locations
Table C-7 Phillips PM1.52.0 Screw

Head Width 6.0 mm

Qty. 3

Length 2.0 mm

Thread 1.5 mm
Where used: 3 screws that secure the LED board on the HP Pavilion dv1000 (documented in Section 5.21)
Phillips PM1.52.0 Screw Locations
1394 port 111, 113 6-in-1 Digital Media Reader light 111, 113 6-in-1 Digital Media Reader slot 111, 113 6-in-1 Memory Reader light 113 6-in-1 Memory Reader slot 113 battery pack location 132, 134 removal 55 spare part numbers 315, 327, 336, 55 specifications 65 battery pack release latch 132, 134 bottom components 132, 134
AC adapter, spare part number 325, 332 arrow keys 119, 121 audio troubleshooting 223 audio-in (microphone) jack location 17, 19 pin assignments A6 audio-out (headphone) jack location 17, 19 pin assignments A6
cables, service considerations 42 caps lock key 119, 121 caps lock light 127, 128 components bottom 132, 134 front 16, 18 keyboard 118, 120 left-side 114, 116 rear 114, 116 right-side 110, 112 top 122, 124, 126, 128, 130 computer feet illustrated 320 locations 510
Back button 127 base enclosure removal 535 spare part numbers 315, 327, 535 battery light 17, 19

Index1

Computer Setup Advanced Menu 24 Main Menu 22 overview 21 Security Menu 23 Tools Menu 24 computer specifications 61 connector pin assignments external monitor A4 headphone A6 microphone A6 monitor A4 RJ-11 (modem) A5 RJ-45 (network) A2 S-Video-out A3 Universal Serial Bus (USB) A1 connectors, service considerations 42
design overview 136 disassembly sequence chart 53 diskette drive OS loading problems 219 spare part number 324 display assembly removal 530 spare part numbers 33, 330, 331, 332, 333, 530 specifications 63 display hinge brackets, spare part number 33

display hinge covers, spare part number 33, 335, 336 display release button 17, 19 display switch 122, 128 DMA specifications 616 docking device, troubleshooting 214 drives, preventing damage 42 DVD button 123 DVD+RW/R and CD-RW Combo Drive OS loading problems 220 precautions 42 removal 516 spare part numbers 315, 317, 323, 334, 335, 336, 516 specifications 68 DVD/CD-RW Combo Drive OS loading problems 220 precautions 42 removal 516 spare part numbers 315, 317, 323, 331, 333, 516 specifications 66 DVDRW/R and CD-RW Combo Drive OS loading problems 220 precautions 42 removal 516 spare part numbers 315, 317, 323, 516 specifications 610, 612

Index2

DVD-ROM drive OS loading problems 220 precautions 42 removal 516 spare part numbers 315, 317, 323, 331, 333, 516 specifications 614
electrostatic discharge 43, 47 EMI Gasket Kit, spare part number 336 exhaust vents 115, 117, 133, 135 expansion port 115, 117 external monitor port location 115, 117 pin assignments A4
no OS loading from diskette drive 219 no OS loading from hard drive 216, 217, 218 no power 28, 210, 211 no video 212, 213 nonfunctioning device 225 nonfunctioning expansion base 214 nonfunctioning keyboard 226 nonfunctioning pointing device 227 fn key 119, 121 front components 16, 18
grounding equipment and methods 46

f1 to f12 keys 119, 121

hard drive OS loading problems 216 precautions 42 removal 56 spare part numbers 317, 322, 323, 331, 334, 335, 56 specifications 64 hard drive bay 133, 135 hard drive cover illustrated 320 removal 57 headphone jack location 17, 19 pin assignments A6

Index3

fan removal 550 spare part number 311, 331, 550 features 12 feet illustrated 320 locations 510 flowcharts, troubleshooting no audio 223, 224 no network/modem connection 228 no OS loading 215
headset, spare part number 325, 331 heat sink removal 548 spare part number 311, 331, 548
mass storage devices, spare part numbers 322 memory map specifications 622 memory module removal 510 spare part numbers 319, 328, 510 memory module compartment cover illustrated 320 removal 511 menu control button board removal 545 spare part number 315, 333, 545 microphone jack location 17, 19 pin assignments A6 Mini PCI communications card removal 513 spare part numbers 319, 332, 333, 335 Mini PCI compartment 133, 135 Mini PCI compartment cover illustrated 320 removal 514 Miscellaneous Plastics Kit contents 319, 320, 321, 327 spare part numbers 319, 321, 327
I/O address specifications 619 IDE drive light 17, 19 interrupt specifications 617

21-3113 HP pavilion Broc.fh9 12/8/04 10:18 AM Page 1

C M Y CM MY CY CMY K

HP Pavilion dv1000 Entertainment Notebook PC
High definition widescreen display QuickPlay music & DVD buttons Wireless light (select models) Display switch Power button Media control buttons Wireless button (select models) Touchpad on/off light
Processor Intel Centrino Mobile Technology Mobile Intel Pentium M processor 710* 1.4GHz, 2MB L2 cache, 400MHz Front Side Bus (FSB) Mobile Intel Pentium M processor 715* 1.5GHz, 2MB L2 cache, 400MHz Front Side Bus (FSB) Mobile Intel Pentium M processor 725* 1.6GHz, 2MB L2 cache, 400MHz Front Side Bus (FSB) Also available: Intel Celeron M processor 1.3GHz, 1.4GHz * Intel's numbering is not a measurement of higher performance Hard Drive Standard Memory Display Panel Battery
Touchpad scroll zone Right touchpad button
30GB, 40GB, 60GB, 80GB 4200rpm 2 SODIMM slots, 128MB, 256MB, 512MB, or 1GB 14.0" WXGA (1280 x 768) or 14.0" WXGA High-definition BrightView Widescreen LCD panel with 15:9 aspect ratio, compared to 4:3 for standard displays. 6-cell Li-Ion, 2200mAh Intel 855 GM, Integrated graphics, Up to 32MB shared with 128MB system memory Up to 64MB shared with 256MB system memory and above 2 Pro speakers with 16 bit stereo, Volume up/down/mute buttons AC adapter 3wire 65W, 802.11b (Malaysia & India), 802.11b/g (selected countries), high speed 56K modem, Integrated 10/100 LAN DVD-ROM, DVD+RW, DVD/CD-RW combo 1 Type I/II PC card slots USB 2.0 (3 ports), VGA, RJ-11, RJ-45, headphone (2), external microphone, AC adapter, S-Video, IEEE1394, 6-in-1 integrated Digital media reader slot Microsoft Windows XP Home Operating System, Linux (selected models) Windows Movie Maker 2.0 for XP, Windows Media player 9 for XP, Adobe Acrobat Reader, Symantec Norton AntiVirus 2004, Intervideo WinDVD Creator, Sonic RecordNow! (for combo drive), Sun Java, iTune, InterVideo Home Theatre 2.42kg (5.33lbs) with 14.0" WXGA panel, hard disk drive, DVD optical drive, memory 33.4 x 23.46 x 3.01-3.86cm
Touchpad on/off button Touchpad Left touchpad button
Graphics Audio Power Networking/Wireless

Stereo speakers

Optical Drive PC Card I/O Ports Operating System
Headphone jacks AC power input

Software

Microphone jacks
Approximate Weight Dimensions (LxWxD)
Digital entertainment on the go!
RJ-45 Network jack Security cable slot Monitor port USB 2.0 port
Optical drive 6-in-1 Digital media reader slot USB 2.0 port
HP recommends Microsoft Windows XP
Expansion port Type I/II PC card slot USB 2.0 port IEEE 1394 digital video port S-Video out jack

RJ-11 Modem jack

2004 Hewlett-Packard Development Company, L.P. All rights reserved. Intel, Pentium, Intel Inside, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Printed in Singapore, M08/2004 P/N: 5982-7590EEP

Composite

21-3113 HP pavilion Broc.fh9 12/8/04 10:18 AM Page 2
Youre at home after a long day at work looking forward to catching the latest Oscar movie. But youre simply too tired to go out to the cinema. Heres how HP helps you do it without leaving the comfort of your plush sofa The HP Pavilion dv1000 entertainment notebook pc.

Starting with our very own HP QuickPlay in every set, you get to enjoy music and movies in 15 secs without standard boot up. Easy to use with dedicated media control keys helps heighten your pleasure without the fuss. With Intervideo Home Theater digital entertainment software, jacks for 2 headphones if you want to share with a friend whos coming over and a wireless headphone option for further convenience if youre alone, HP covers every possible scenario you may enter into, including a remote control so you can flick the pause button when the popcorn runs out. Feel compelled to rock the neighbours with true-to-life sounds? Harmon Kardon speakers packed into this machine do just that with style. Also, by combining the HP dv1000 with peripherals like the HP iPAQ and HPs Photosmart 945 digital camera and DVD Writer, you get a complete digital entertainment system that is simple to navigate and enjoyable to use. With the Pavilion as your home entertainment hub, you have in one lightweight carry-around box, nothing less than the ultimate experience in digital lifestyle. So, the next time you stop to wonder what life is all about, look to HP Pavilion dv1000 entertainment notebook for an answer. See more with High Definition Widescreen One of the most amazing things about watching a movie in a cinema is to be able to take in every detail the filmmaker makes. With wide format 14" LCD display, we give you the depth of a 12 PC with the viewing width of a 15 liquid crystal display so it combines more usable screen with less bulkmaking it the ideal portable solution. Enjoy clearer and sharper visuals Enjoy natural high definition quality images when watching your favourite movies or even pictures taken from your holiday.
Tune-in to your favourite DVD without standard boot up Two very useful tools indeed. HP QuickPlay makes playing your digital media a fuss-free joy. With an interface that is simple and clean, it allows you to enjoy digital media without standard boot up. Intervideo Home Theatre plays back movies from multiple sources for total enjoyment. Reach out, not get up to access media programs What's the enjoyment if you have to get up from your seat in between watching re-runs to control your notebook? Now it's a breeze to swap between commands using HP mobile remote control from the palm of your hand!
Lightning speed for fast fun Used to wait long intervals to transfer your large size photos and video? With HP 6-in-1 media reader, you can now easily access and manage your files quickly between any compatible devices. Also, with integrated WiFi, you can now simply power up and hook online just by being in the area. Peripheral devices connect with ease with All-in-One Media cable* Expansion port for All-in-One Media cable allows viewing of all digital media in an easy and convenient manner from whatever source you plug in from. Saves you from nasty surprises and the trouble of excess cables lying around.

Movies and Music come alive with Harmon Kardon speakers The hills are alive, with the sound of American sound icon Harmon Kardon. Built into the Pavilion, music and sound that erupt from these speakers will blow you over. Want to share a show with a friend? With dual headphone jacks, you can both plug into a world of your own and let your Pavilion notebook entertain you for hours no end. Hook-up to full desktop capabilities with Expansion Base xb2000 Want to have notebook mobility, desktop convenience with simple and swift connections? With the height adjustability, improved cable management and more connectivity options, HP expansion base allows you to have a cordless desktop experience.

Low definition

High definition
* availability from December onwards