Maintenance and Service Guide
HP Pavilion dv9000 and dv9200 Notebook PC
Document Part Number: 417615-004

December 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Fourth Edition: December 2007 First Edition: August 2006 Document Part Number: 417615-004

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1 Product Description
1.1 1.2 1.3 1.4 1.5 Features. 12 Resetting the Computer. 14 Power Management. 15 External Components. 16 Design overview. 122

2 Troubleshooting

2.1 Setup Utility in Windows XP. 21 Using the Setup Utility. 21 Setup Utility Menus. 25 2.2 Setup Utility in Windows Vista. 28 Using the Setup Utility. 28 Setup Utility Menus. 211 2.3 Troubleshooting Flowcharts. 215
3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 Serial Number Location. 31 Computer Major Components. 32 Display Assembly Components. 320 Mass Storage Devices. 322 Plastics Kit. 324 Cable Kit. 326 Miscellaneous. 328 Sequential Part Number Listing. 331
4 Removal and Replacement Preliminaries
4.1 Tools Required. 4.2 Service Considerations. Plastic Parts. Cables and Connectors. 4.3 Preventing Damage to Removable Drives. 4.4 Preventing Electrostatic Damage. 4.5 Packaging and Transporting Precautions. 4.6 Workstation Precautions. 4.7 Grounding Equipment and Methods. 47
5 Removal and Replacement Procedures
5.1 Serial Number. 52 5.2 Disassembly Sequence Chart. 52 5.3 Preparing the Computer For Disassembly. 55 5.4 Hard Drive. 57 5.5 Computer Feet. 511 5.6 Memory Module. 512 5.7 RTC Battery. 515 5.8 Mini Card Module. 516 5.9 Optical Drive. 519 5.10 Switch Cover. 522 5.11 Keyboard. 526 5.12 Speaker Assembly. 531 5.13 Power Button Board. 533 5.14 Display Assembly. 535 5.15 Top Cover. 548 5.16 Wireless Switch Board. 554 5.17 Audio Board. 557 5.18 Bluetooth Module. 559 5.19 USB/Magnetic Board. 561 5.20 ExpressCard Assembly. 563 5.21 Top Cover Support Trim. 566 5.22 Display Lid Switch Module. 569

5.23 5.24 5.25 5.26

Power Connector Assembly. System Board. Fan/Heat Sink Assembly. Processor.

580 585

6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index

Product Description

The HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel Core Duo processors, and extensive multimedia support.

A microphone icon next to each microphone opening indicates that
the computer has internal microphones. Produce sound. When the computer is Off, press to turn on the computer. On, press to enter hibernation. In standby, briefly press to exit standby. In hibernation, briefly press to exit hibernation. If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer. On: Caps lock is on. Mutes and restores speaker sound. Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume. On: Num lock is on.
Speakers (2) Power button
Caps lock light Volume mute button Volume scroll zone

Num lock light

The computer top components are shown below and described in Table 1-6.

Top Components, Part 2

Table 1-6 Top Components, Part 2
Item 1 Component Media button Function If QuickPlay is not installed and the computer is On, opens the music program or Media menu, which allows you to select a multimedia program. Off, does not function. In standby, resumes from standby into Windows. If QuickPlay is installed and the computer is On, opens the music program or Media menu, which allows you to select a multimedia program. Off, opens the music program or the Media menu, which allows you to select a multimedia program. In standby, resumes from standby into Windows. button does not The mediafor restoring fromaffect the procedure hibernation. 2 DVD button When the computer is default DVD On, opens the in the opticalprogram to start a DVD drive. to Off, opens QuickPlay thestart a DVD in the optical drive. If QuickPlay software is not installed, the DVD button starts in Windows. opens QuickPlay In hibernation, the optical drive. Ifto start a DVD in QuickPlay is not installed, the computer resumes from hibernation.
Table 1-6 Top Components, Part 2 (Continued)
Item 3 Component Previous/rewind button Function When a disc is playing in the optical drive: Plays the previous track or chapter, when pressed once. Rewinds when pressed with the fn key. When a disc is in the optical drive and is Not playing, plays the disc. Playing, pauses the disc. When a disc is playing in the optical drive: Play the next track or chapter, when pressed once. Fast forwards when pressed with the fn key. When a disc is playing in the optical drive, stops the current disc activity.

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while Press <F10> to enter setup is displayed in the lower-left corner of the screen. 2. Select Exit > Load Setup Defaults, and then press enter. 3. When the Setup Confirmation is displayed, press enter to save your preferences. 4. To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts.
This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The <F12> to boot from LAN message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The Press <ESC> to change boot order message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.
Maintenance and Service Guide 21 1
Select Language Support Enhanced SATA support (select models only) To Do This Change the Setup Utility language. Enable/disable enhanced SATA mode.
Select Boot Options To Do This Set the following boot options:
f10 and f12 Delay (sec.)Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). CD-ROM bootEnable/disable boot from CD-ROM. Floppy bootEnable/disable boot from Floppy. Internal Network Adapter bootEnable/disable boot from Internal Network Adapter. Boot OrderSet the boot order for: USB Floppy ATAPI CD/DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter
Button Sound (select models only) Video memory up to (select models only)
Enable/disable the Quick Launch Button tapping sound. Select the amount of video memory.
Select Hard Disk Self Test To Do This Run a comprehensive self-test on the hard drive. two hard drives, On models withthe Primary Hardthis menu option is called Disk Self Test. Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive.
2.3 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Description Flowchart 2.1Initial Troubleshooting Flowchart 2.2No Power, Part 1 Flowchart 2.3No Power, Part 2 Flowchart 2.4No Power, Part 3 Flowchart 2.5No Power, Part 4 Flowchart 2.6No Video, Part 1 Flowchart 2.7No Video, Part 2 Flowchart 2.8Nonfunctioning Docking Device (if applicable) Flowchart 2.9No Operating System (OS) Loading Flowchart 2.10No OS Loading, Hard Drive, Part 1 Flowchart 2.11No OS Loading, Hard Drive, Part 2 Flowchart 2.12No OS Loading, Hard Drive, Part 3 Flowchart 2.13No OS Loading, Diskette Drive

Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels
Relative Humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V
A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Static-Shielding Materials
Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V
Removal and Replacement Procedures
This chapter provides removal and replacement procedures. There are as many as 109 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix A, Screw Listing, for detailed information on screw sizes, locations, and usage.

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location

5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart

Section

Description
Preparing the Computer For Disassembly Battery

# of Screws Removed

Disassembly Sequence Chart (Continued)

Hard Drive

# of Screws Removed 2 loosened to remove each hard drive cover 4 removed to disassemble each hard drive loosened to remove the memory module compartment cover 0 2

5.5 5.6

Computer Feet Memory Module

5.7 5.8

RTC Battery Mini Card Module
To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact technical support by selecting Start > Help and Support > Contact support. 1 to remove the optical drive 2 to remove the optical drive bracket 2 1

Removing the Hard Drive

7. Remove the four Phillips PM3.03.0 screws 1 that secure the hard drive bracket to the hard drive. 8. Lift the bracket 2 straight up to remove it from the hard drive. bracket and used The hardtodrivehard drive arethe screwsin the to secure the bracket the included Hard Drive Bracket Kit, spare part number 434106-001.
Removing the Hard Drive Bracket
Reverse the above procedure to install and reassemble the hard drives.

5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated below.

Computer Feet Locations

5.6 Memory Module
Memory Module Spare Part Number Information
Memory modules, PC-5300, 667-MHz, 1-DIMM For use only with models using Intel processors: 1024-MB 512-MB For use only with models using AMD processors: 2048-MB 1024-MB 512-MB 448003-001 432970-001 432969-001 434742-001 434741-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Loosen the two captive Phillips PM2.05.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the front of the memory module compartment cover 2, and then swing it back. 4. Remove the memory module compartment cover. module The memoryspare partcompartment cover is included in the Plastics Kit, number 432981-001.
Removing the Memory Module Compartment Cover
5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. designed with a to prevent Memory modules areinto the memory notch 3socket. incorrect installation module

Removing a Memory Module

Reverse the above procedure to install a memory module.

5.7 RTC Battery

RTC Battery Spare Part Number Information
RTC battery (includes 2-sided tape) 431436-001
1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the memory module compartment cover (Section 5.6). 3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2. RTC battery is secured the by 2-sided Thereplacement RTC batterytosparecomputer include tape. All part kits 2-sided tape.

1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10).
3. Remove the Phillips PM2.57.0 screw that secures the keyboard to the computer.
Removing the Keyboard Screw, Part 1
4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Remove the three silver Phillips PM2.55.0 screws that secure the keyboard to the computer.
Removing the Keyboard Screws, Part 2
7. Lift the rear edge of the keyboard 1 until it rests at an angle. 8. Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover. 9. Swing the keyboard 3 forward until it rests on the palm rest.

Releasing the Keyboard

10. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board.
Disconnecting the Keyboard Cable
11. Remove the keyboard. Reverse the above procedure to install the keyboard.

Speaker Assembly

Speaker Assembly Spare Part Number Information
Speaker assembly 432994-001
1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). 3. Remove the keyboard (Section 5.11). 4. Disconnect the speaker assembly cable 1 from the power button board. 5. Remove the the wireless antenna cables and microphone cable from the clips 2 in the speaker assembly.
Releasing the Speaker Assembly
6. Remove the two black Phillips PM2.55.0 screws 1 that secure the speaker assembly to the computer. 7. Remove the speaker assembly 2.
Removing the Speaker Assembly
Reverse the above procedure to install the speaker assembly.

Power Button Board

Power Button Board Spare Part Number Information
Power button board (includes power button board cable) 432987-001
1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). 3. Remove the keyboard (Section 5.11). 4. Disconnect the following cables from the power button board: 1 Display lid switch module cable 2 Microphone cable 3 Speaker assembly cable 5. Release the ZIF connector 4 to which the power button board cable is connected and disconnect the cable 5.
Disconnecting the Power Button Board Cables
6. Remove the silver Phillips PM2.55.0 screw 1 that secures the power button board to the computer. 7. Remove the power button board 2.
Removing the Power Button Board
Reverse the above procedure to install the power button board.

Display Assembly

Display Assembly Spare Part Number Information
For use with full-featured computer models (includes camera, camera cable, and microphones) 17.0-inch, SXGA+, TFT Single Lamp with BrightView 17.0-inch, WXGA+, TFT Single Lamp with BrightView 17.0-inch, WXGA+, TFT Dual Lamp with BrightView For use with de-featured computer models (includes microphones) 17.0-inch, SXGA+, TFT Single Lamp with BrightView 17.0-inch, WXGA+, TFT Single Lamp with BrightView 17.0-inch, WXGA+, TFT Dual Lamp with BrightView

4. Remove the four silver Phillips PM2.55.0 screws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remove the ExpressCard assembly 3.
Removing the ExpressCard Assembly
Reverse the above procedure to install the ExpressCard assembly.
5.21 Top Cover Support Trim
Top Cover Support Trim Spare Part Number Information
Top cover support trim 432978-001
2. Turn the computer upside down with the front toward you. 3. Remove the four Phillips PM2.58.0 screws that secure the top cover support trim to the computer.
Removing the Top Cover Support Trim Screws
4. Turn the computer right-side up with the front toward you. 5. Remove the Phillips PM2.58.0 screw 1 that secures the top cover support trim to the computer. 6. Remove the top cover support trim 2.
Removing the Top Cover Support Trim
Reverse the above procedure to install the top cover support trim.
5.22 Display Lid Switch Module
Display Lid Switch Module Spare Part Number Information
Display lid switch module 432993-001
Hard drive (Section 5.4) Optical drive (Section 5.9) Switch cover (Section 5.10) Keyboard (Section 5.11) Speaker assembly (Section 5.12) Display assembly (Section 5.14) Top cover (Section 5.15) Top cover support trim (Section 5.21)
2. Remove the display lid switch module by firmly pulling it off the fan/heat sink assembly.
The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape. Apply removal force to the middle
of the module to remove it.
Removing the Display Lid Switch Module
lid switch module The displayswitch module sparecable is included with the in display lid part kit and is also included the Cable Kit, spare part number 434677-001. Reverse the above procedure to install the display lid switch module.
5.23 Power Connector Assembly
Power Connector Assembly Spare Part Number Information
Power connector assembly (includes power connector assembly cable and power connector assembly bracket) USB board 432985-001 432989-001
2. Remove the two silver Phillips PM2.55.0 screws 1 that secure the power connector assembly bracket to the computer. 3. Remove the power connector assembly bracket 2.

Thermal Pad and Thermal Paste Locations
6. Loosen the three captive silver Phillips PM2.55.0 screws 1 that secure the heat sink to the system board. 7. Remove the heat sink 2.

Removing the Heat Sink

and thermal paste thoroughly The thermal padssurfaces of the heatshould1,be2, and 3 and the cleaned from the sink
system board components 4, 5, and 6, each time the heat sink is removed. Thermal pads and thermal paste should be installed on all surfaces before the heat sink is reinstalled. Thermal pads and thermal paste are included with all heat sink and system board spare part kits.
Reverse the above procedure to install the fan/heat sink assembly.

5.26 Processor

Processor Spare Part Number Information
Processors (include thermal pads and thermal paste) Intel Core Duo T7200 (2.00-GHz) Intel Core Duo T5600 (1.83-GHz) Intel Core Duo T5500 (1.66-GHz), for dv9200 models Intel Core Duo T5300 (1.73-GHz), for dv9200 models Intel Core Duo T5200 (1.66-GHz), for dv9200 models Intel Core Duo T2250 (1.66-GHz), for dv9200 models Intel Core Duo T2350 (1.86-GHz) Intel Core Duo T5200 (1.66-GHz) Intel Pentium Dual-Core T2080 (1.73-GHz) AMD Turion TL-64 (2.2-GHz) AMD Turion TL-60 (2.0-GHz) AMD Turion TL-58 (1.9-GHz) AMD Turion TL-56 (1.8-GHz) AMD Athlon 64 TK-53 (1.7-GHz) Processor bracket 7.9 (not illustrated), for use with the following processors: 434730-001 434731-001 436157-001 436900-001 446814-001 Processor bracket 8.1 (not illustrated), for use with the following processors: 430897-001, 446812-001, 441762-001 434730-001 434731-011 436157-001 446814-001 436900-001 430897-001 441762-001 436902-001 446812-001 441535-001 436257-001 448561-001 431373-001 451013-001 450370-001
Hard drive (Section 5.4) Optical drive (Section 5.9)
Switch cover (Section 5.10) Keyboard (Section 5.11) Speaker assembly (Section 5.12) Display assembly (Section 5.14) Top cover (Section 5.15) Wireless switch board (Section 5.16) Audio board (Section 5.17) USB/magnetic board (Section 5.19) Top cover support trim (Section 5.21) USB board (Section 5.23) Power connector assembly (Section 5.23) System board (Section 5.24) Fan/heat sink assembly (Section 5.25)
2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remove it. gold triangle on the processor should be aligned with Thetriangle icon 43embossed on the processor socket when the you install the processor.

Removing the Processor

Reverse the above procedure to install the processor.

Specifications

This chapter provides physical and performance specifications. Table 6-1 Computer
Dimensions With Dual Lamp Display Length Width Height (varies front to rear) With Single Lamp Display Length Width Height (varies front to rear) Weight (varies by configuration) With Dual Lamp Display With Single Lamp Display Second hard drive adds: Camera adds: Stand-alone power requirements Operating voltage Operating current 18.5 V dc 19.0 V dc 3.5 A or 4.74 A 3.79 kg 3.54 kg 0.13 kg 0.009 kg 8.35 lbs 7.80 lbs 0.28 lbs 0.02 lbs 28.5 cm 39.6 cm 3.2 to 4.2 cm 28.5 cm 39.6 cm 3.3 to 4.5 cm 11.22 in 15.59 in 1.26 to 1.65 in 11.22 in 15.59 in 1.26 to 1.65 in
Table 6-1 Computer (Continued)
Temperature Operating* Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft 10% to 90% 5% to 95%, 38.7C (101.6F) maximum wet bulb temperature 5C to 35C -20C to 60C 41F to 95F -4F to 140F
*Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
Table 6-2 17.0-inch, WSXGA+, TFT Display
Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 0.197 0.197 mm RGB vertical stripe Edge lit 4W +/-65 horizontal, +/-50 vertical typical 23.00 cm 36.90 cm 43.40 cm Up to 16.8 million 200:nits typical 9.06 in 14.49 in 17.09 in
Table 6-3 17.0-inch, WXGA+, TFT Display
Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 0.259 0.259 mm RGB vertical stripe Edge lit 4W +/-40 horizontal, +20/-40 vertical typical 23.00 cm 36.90 cm 43.40 cm Up to 16.8 million 200:nits typical 9.06 in 14.49 in 17.09 in

Table 6-4 Hard Drives

160-GB* Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disk rotational speed Operating temperature 2 ms 12 ms 21 ms 312,581,rpm 5C to 60C (41F to 140F) 3 ms 13 ms 24 ms 234,433,rpm 5C to 55C (41F to 131F) 150 MB/sec ATA security 100 MB/sec ATA security 9.5 mm 70 mm 102 g ATA-7 9.5 mm 70 mm 102 g ATA-5 120-GB*

Backing up your information regularly to protect your important system files. Making a set of recovery discs (PC Recovery software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability. Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. Recovering a program or driver (PC Recovery software feature). This feature helps you reinstall a program or driver without performing a full system recovery. Performing a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability. PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.
Backing Up Your Information

When to Back Up

On a regularly scheduled basis
Set reminders to back up your information periodically.
Before the computer is repaired or restored Before you add or modify hardware or software

Backup Suggestions

Create system restore points using Windows XP Professional System Restore feature. Store personal files in the My Documents folder and back up these folders periodically. Back up templates stored in their associated programs. Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a Word document: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. To paste the copied images into a document, open Word, and then select Edit > Paste.
Using System Restore Points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. earlier point affect Recovering to ancreated restorethe lastdoes notpoint. data files saved or e-mails since restore You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points
Before you add or extensively modify software or hardware. Periodically, whenever the system is performing optimally.
to restore point If you revertthe arestoration. and then change your mind, you can reverse
Creating a System Restore Point
1. Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions.
Restoring to a Previous Date and Time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens.
2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions.

Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability. keep them safe place. The Handle these discs carefully andonly one setin arecovery discs. software allows the creation of of Note the following guidelines before creating recovery discs:
You will need high quality CD-R, DVD-R, or DVD+R media (purchased separately).
and double-layer DVDRW are DVDRW/RRecovery Disc Creator software. not compatible with the PC
The computer must be connected to AC power during this process. Only one set of recovery discs can be created per computer. Number each disc before inserting it into the computer optical drive. If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
To create a set of recovery discs: 1. Select Start > All Programs > System Recovery > PC Recovery Disc Creator. The PC Recovery Disc Creator tool opens. 2. Click Next.

spare part number 321, 335, 544
I/O address specifications 613 infrared receiver, spare part numbers 328, 338 interrupt specifications 611 inverter removal 542 spare part numbers 321, 333, 335, 542
keyboard removal 526 spare part numbers 35, 339, 340, 526 troubleshooting 234 keyboard components 112 keypad keys 113
LED board cable, disconnection 525 left-side components 18 logo kit, spare part numbers 328, 336
mass storage devices, spare part numbers 322 media button 117 memory module removal 512 spare part numbers 317, 335, 337, 341, 512
memory module compartment 121 memory module compartment cover illustrated 325 removal 513 microphone location 115 removal 546 spare part number 321, 335, 546 microphone cable, disconnection 533 microphone jack location 17 pin assignments E6 Mini Card module removal 516 spare part numbers 313, 315, 317, 332, 333, 339, 516, 517 modem jack location 19 pin assignments E5 modem, troubleshooting 236 monitor port location 18 pin assignments E4 mouse, spare part number 328, 337, 338
network jack location 19 pin assignments E2 network, troubleshooting 236

Index5

next/fast forward button 118 nonfunctioning device, troubleshooting 224, 233 num lock key 113 num lock light 115
optical drive location 111, 121 OS loading problems 230 precautions 43 removal 519 spare part numbers 319, 323, 519 specifications 68 optical drive bracket, removal 520 optical drive connector board removal 578 spare part number 39, 336, 578
packing precautions 45 password clearing 14 performing a recovery Windows Vista B15 Windows XP B6 plastic parts 42 Plastics Kit contents 325 spare part number 35, 325, 335 play/pause button 118 pointing device, troubleshooting 235 power button 115

Index6

power button board removal 533 spare part number 33, 336, 533 power connector 111 power connector assembly removal 571 spare part number 39, 336, 571 power connector assembly cable, disconnection 579 power cord set requirements F2 spare part numbers 329, 331 power light 16 power management features 15 power, troubleshooting 218 previous/rewind button 118 processor removal 585 spare part numbers 39, 333, 337, 338, 339, 585
rear components 18 recovering from partition on hard drive Windows Vista B15 Windows XP B7 recovering from the recovery discs Windows Vista B15
Windows XP B7 remote control, spare part number 328, 331 remote control, spare part numbers 328, 337, 338, 339 removal preliminaries 41 procedures 51 replacement preliminaries 41 procedures 51 RF input adapter cable, spare part number 328, 333 right-side components 110 RJ-11 (modem) jack location 19 pin assignments E5 RJ-45 (network) jack location 19 pin assignments E2 RTC battery removal 515 spare part number 311, 333, 515
screw kit spare part numbers 336 Screw Kit, spare part numbers 330, 337 screw listing A1 security cable slot 18 serial number 31, 52 service considerations 42 Setup Utility 21

speaker assembly removal 531 spare part number 33, 336, 531 speaker assembly cable, disconnection 533 speakers 115 specifications battery 67 computer 61 display 63, 64 DVD/CD-RW Combo Drive 68 DVDRW/R and CD-RW Combo Drive 69 hard drive 65 I/O addresses 613 interrupts 611 optical drive 68 system DMA 610 static shielding materials 48 stop button 118 S-Video and audio input cable, spare part numbers 328 S-Video-out jack location 18 pin assignments E3 switch cover removal 522 spare part number 33, 335, 338, 340, 522 system board removal 575 spare part number 340 spare part numbers 37, 336, 337, 575

Index7

system DMA 610
thermal pad, locations 582, 584 thermal paste, locations 582, 584 tools required 41 top components 114, 116, 119 top cover removal 548 spare part number 35, 340, 548 top cover support trim removal 566 spare part number 35, 335, 566 TouchPad 119 TouchPad buttons 119 TouchPad light 119 TouchPad on/off button 119 TouchPad vertical scroll zone 119 transporting precautions 45 troubleshooting audio 231 docking device 224 flowcharts 215 keyboard 234 modem 236 network 236 nonfunctioning device 224, 233 OS loading 225 overview 21
pointing device 235 power 218 video 222 TV tuner antenna, spare part numbers 329, 339 TV tuner, spare part numbers 329, 338
Universal Serial Bus (USB) port location 19, 111 pin assignments E1 unknown password 14 USB board removal 571 spare part number 39, 336, 571 USB board cable, illustrated 326 USB digital drive, spare part number 328, 331 USB/magnetic board removal 561 spare part number 37, 336, 338, 561 USB/magnetic board cable, illustrated 326 using system restore points B3, B11
vents 121 video troubleshooting 222 volume mute button 115 volume scroll zone 115

Index8

Windows applications key 113 Windows logo key 113 wireless antenna removal 545 spare part number 321, 335, 545 wireless laser mouse, spare part number 329, 333 wireless light 17 wireless switch 17 wireless switch board removal 554 spare part number 37, 336, 554 workstation precautions 46

Index9

HP-00007-01, Appendix 3

13-Oct-2004

Appendix 3 Product End-of-Life Disassembly instructions Product Identification: Marketing Name / Model HP Pavilion dv9000 Series Notebook PC Description Notebook PC
Purpose: The document is intended for use by end-of-life recyclers or treatment facilities. It provides the basic instructions for the disassembly of HP products to remove components and materials requiring selective treatment. 1.0 Items Requiring Selective Treatment 1.1 Items listed below are classified as requiring selective treatment. 1.2 Enter the quantity of items contained within the product which require selective treatment in the right column, as applicable. Item Description Notes Quantity of items included in product. Printed Circuit Boards (PCB) or Printed Circuit Assemblies (PCA) With a surface greater than 10 square cm
8 (MB, new card board, led board, inverter board, power btn board, capacity board, usb board x2, audio board, DC board, magnet board, ODD board)

Batteries

All types including standard alkaline and lithium coin or button style batteries For example, mercury in lamps, display backlights, scanner lamps, switches, batteries Includes background illuminated displays with gas discharge lamps
2 (8cell and RTC battery) 0
Mercury containing components
Liquid Crystal Displays (LCD) with a surface greater than 100 square cm Cathode Ray Tubes (CRT) Capacitors / condensers (Containing PCB / PCT) Electrolytic Capacitors / Condensers measuring greater than 2.5 cm in diameter or height External electrical cables and cords Gas Discharge Lamps Plastics containing Brominated Flame Retardants Components and parts containing toner and ink, including liquids, semi-liquids
Declaration limited to case plastics only. Include the cartridges, print heads, tubes, vent chambers, and 0 0

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(gel/paste) and toner Components and waste containing asbestos Components, parts and materials containing refractory ceramic fibers Components, parts and materials containing radioactive substances

service stations. 0

Tools Required List the type and size of the tools that would typically be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description Screwdriver Screwdriver Tool Size (if applicable) Type-cross #1 (JIS B 4633-1987) Type-cross #2 (JIS B 4633-1987)
Product Disassembly Process 3.1 List the basic steps that should typically be followed to remove components and materials requiring selective treatment: 1 Remove 8 cell battery. 16 Remove six M2.5*4L screws then remove the keyboard cover Remove two M2.5*7L screws on main HDD door then remove HDD. Remove two M2.5*7L screws on 2nd HDD door then remove 2nd HDD. Remove a M2.5*6.5L screw on BASE cover then remove ODD. Remove two M2.5*5L screws on RAM door cover then remove RAM door. Remove one M2.5*6.5L screw on Base and three M2.5*4L screws on Top to remove the keyboard. Remove two M2.5*4L screws on base cover then remove speaker box. Remove four M2.5*6.5L and two M2.5*4L screws then remove LCD assy from base unit. Remove twelve M2.5*6.5L, four M2.5*4 screws on BASE cover then reverse it. Remove five M2.5*6.5L screws on Top assy to remove Top assy. Remove one M2.5*6.5L screw then remove base rear cover from base unit. Remove three M2.5*6.5L and three M2.5*4L screws then remove MB from BASE case assy. Remove two M2.5*4L screws, then remove led board. Remove two M2.5*4L screws, then remove audio board. Remove two M2.5*4L screws, then remove new card board.

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Remove three M2.5*4L screws, then remove USB board. Remove one M2.5*4L screws, then remove another USB board. Remove one M2.5*4L screws, then remove DC board. Remove one M2.5*4L screws, then remove power board. Remove one M2.5*4L screws, then remove magnet board. Remove four M2.5*5L screws, then remove thermal module from MB. Remove three M2.5*4.5L screws, then remove VGA sink from MB. Remove five M2.5*6.5L screws, then remove LCD bezel Remove inverter board and Remove six M2.5*6.5L screws, then remove LCD module. Divide from connecter and remove RTC coin cell battery on MB Disassemble LCD module and remove mercury bulb for selective treatment
OPTIONAL: Depending upon the complexity of the disassembly process, a graphic depicting the locations of items contained within the product which require selective treatment (with descriptions and arrows identifying locations) can be inserted below:

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