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HP Photosmart 3200 ALL-IN-ONEAbout HP Photosmart 3200 ALL-IN-ONE
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Manual

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Manual - 1 page  Manual - 2 page  Manual - 3 page 

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HP Photosmart 3200 ALL-IN-ONE, size: 3.6 MB
Related manuals
HP Photosmart 3200 ALL-IN-one Setup Guide

 

HP Photosmart 3200 ALL-IN-ONE

 

 

Video review

Print an alignment page HP Photosmart C7280 all in one printer

 

User reviews and opinions

<== Click here to post a new opinion, comment, review, etc.

Comments to date: 9. Page 1 of 1. Average Rating:
cdunne 6:23am on Thursday, October 7th, 2010 
Unfortunately, after a year and two months, The wireless radio stop working! Therefore, I can no longer printer wirelessly! This printer is a complete scam from top to bottom. They scam you with the attractiveness of the initial low price, but then get you on ink costs.
sergei 6:38pm on Monday, September 20th, 2010 
"I have a home network with 2 pcs using differing operating systems. I love the wireless connection from my new hp laptop to the printer. "Easy wireless setup to home network. Easy to download latest x64 Win 7 drivers and utilities.
RSP 12:25am on Monday, September 20th, 2010 
set up took a some time.overall works well. Easy To Use","Fast Operation","Great Print Quality Hard Setup I highly recommend this printer. Compact Design","Durable construction","Easy Setup","Easy To Use","Fast Print Time","Reliable The software is not easy to set up when using the USB cable to connect it to a computer. Despite numerous attempts, the CD msi file does not work.
tracks773 11:33am on Saturday, August 21st, 2010 
WIreless Printing witht he HP It is premature for a good or bad review, This printer has work fine in the short time I have had it.
cmart02 4:08am on Tuesday, July 20th, 2010 
HP Photosmart Premium AIO Printer I ordered this printer to replace a HP Photosmart 2575 which although working brilliantly still.
northpaw 5:14pm on Thursday, July 15th, 2010 
product looks sharp, well built, nice price for the functionality compatibility, design, Easy Installation/Good Instructions, easy to use, speed.
edlentz 4:41am on Thursday, May 20th, 2010 
Setup went well and the printer works well. Print quality is excellent. Wired network installation was a snap. One word of caution.... Takes a while to turn on and shut off and process is noisy. User manual colud be more complete. I was asked to register the OCR software.
gonzo 5:35pm on Wednesday, May 12th, 2010 
Beware ink LEAKS all over the inside of the printer (right side where printer head sits)!!! Nice Printer After researching many printers, reading the majority of the printer reviews and searching for the best price. Consistent If you want a printer/fax/scanner that is consistent, buy this one. Unfortunately, it is consistently awful.
maurix 7:08pm on Sunday, April 11th, 2010 
"This printer presented the most frustrating experience I have ever had with an HP printer. The product should never have been marketed as MAC OS 10. "In general I am extremely pleased with this printer. The photos are very sharp with great color.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

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Connect using Ethernet

Your HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network connections. For detailed instructions on connecting your HP All-in-One to an Ethernet (wired) network, see the Setup Guide that came with your device. You can also see Connect to a network for more information.

Connect using Bluetooth

A Bluetooth connection provides a quick and easy way to print images from a Bluetooth-enabled computer without using a cable. However, with a Bluetooth connection you will not be able to use other features from your computer such as scan and HP Instant Share. Before you print, you must connect an HP Bluetooth adapter to your HP All-in-One. For more information, see the onscreen HP Image Zone Help that came with your HP All-in-One. For information on using the onscreen HP Image Zone Help, see Use the onscreen Help.
If you connect with a Windows computer, see the next section. If you connect with a Mac, see Mac users. Windows users You must have Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth Protocol Stack installed in order to connect your HP All-in-One. It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but you use only one of them to connect your HP All-in-One. Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth Protocol Stack. The Microsoft stack allows you to install an external Bluetooth adapter automatically. If your Bluetooth adapter supports the Microsoft stack but it does not install automatically, then you do not have the Microsoft stack on your computer. Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack. Widcomm stack: If you have an HP computer with Bluetooth built in, or if you have installed an HP Bluetooth adapter, then your computer has the Widcomm stack. If you have an HP computer and plug in an HP Bluetooth adapter, it will install automatically using the Widcomm stack.
To install and print using the Microsoft stack (Windows) 1. Make sure that you have installed the HP All-in-One software on the computer. Note The purpose of installing the software is to make sure the print driver is available for the Bluetooth connection. Therefore, if you have already installed the software, you do not need to reinstall it. If you want both a USB and a Bluetooth connection to your HP All-in-One, install the USB connection first. For more information, see the printed Setup Guide. However, if you do not want a USB connection, select Directly to the computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If you are unable to connect your device now. at the bottom of the screen. 2. 3. Attach an HP Bluetooth adapter to the front USB port of the HP All-in-One. If you are using an external Bluetooth adapter for your computer, make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer. If you have Windows XP with Service Pack 2 installed, the Bluetooth drivers are installed automatically. If you are prompted to select a Bluetooth profile, select HCRP. If your computer has Bluetooth built in, just make sure the computer is started. On the Windows taskbar, click Start, and then click Printers and Faxes. Double-click the Add Printer icon. Click Next, and then select a A Bluetooth Printer. Follow the onscreen instructions to finish the installation. Print as you would to any printer.

4. 5. 6. 7. 8.

To install and print using the Widcomm stack (Windows) 1. Make sure that you have installed the HP All-in-One software on the computer. Note The purpose of installing the software is to make sure the print driver is available for the Bluetooth connection. Therefore, if you have already installed the software, you do not need to reinstall it. If you want both a USB and a Bluetooth connection to your HP All-in-One, install the USB connection first. For more information, see the printed Setup Guide. However, if you do not want a USB connection, select Directly to the computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If you are unable to connect your device now. at the bottom of the screen. 2. 3. 4. 5. 6. Attach an HP Bluetooth adapter to the front USB port of the HP All-in-One. Click the My Bluetooth Places icon on the desktop or in the taskbar. Click View devices in range. Once the available printers are discovered, double-click the name of the HP All-inOne to finish the installation. Print as you would to any printer.
Mac users You can connect your HP All-in-One to a Mac that has Bluetooth built in, or you can install an external Bluetooth adapter, such as an HP Bluetooth adapter. To install and print using Bluetooth (Mac) 1. Make sure that you have installed the HP All-in-One software on the computer. 2. Attach an HP Bluetooth adapter to the front USB port of the HP All-in-One. 3. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. 4. Attach a Bluetooth adapter to the computer and turn it on. Or, if your computer has Bluetooth built in, just turn on your computer. 5. Open the Printer Setup Utility from the Applications:Utilities folder. Note This utility is called the Printer Setup Utility on 10.3 and later. It is called Print Center on 10.2.x. 6. 7. 8. From the pop-up menu, choose Bluetooth, then click Add. The computer searches for the HP All-in-One. In the printer list, select the HP All-in-One, then click Add. The HP All-in-One is added to the printer list. Print as you would to any printer.
Use printer sharing (Windows)
If your computer is on a network, and another computer on the network is connected to the HP All-in-One by using a USB cable, you can use that device as your printer using Windows printer sharing. The computer connected directly to the HP All-in-One acts as the host for the printer and has full feature functionality. Other computers on
the network, which are referred to as clients, have access only to the print features. All other functions must be performed on the host computer. For more information on enabling Windows printer sharing, refer to the user guide that came with your computer or the Windows onscreen Help.

Use printer sharing (Mac)
If your computer is on a network and another computer on the network is connected to the HP All-in-One using a USB cable, you can use that device as your printer using printer sharing. Other computers on the network, which are referred to as clients, have access only to the print features. All other functions must be performed on the host computer. To enable printer sharing 1. On the client and host computers, do the following: a. Select System Preferences in the Dock. The System Preferences window appears. b. Select Sharing. c. From the Services tab, click Printer Sharing. 2. On the host computer, do the following: a. Select System Preferences in the Dock. The System Preferences window appears. b. Select Print & Fax. c. Click the check box next to Share my printers with other computers.

Use Webscan

Webscan is a feature of the Embedded Web Server that lets you scan photos and documents from your HP All-in-One to your computer using a Web browser. This feature is available even if you chose not to install the device software on your computer. For more information on Webscan, see the online help in the Embedded Web Server. For more information on the Embedded Web Server, see Connect to a network.

Connect to a network

This chapter describes how to connect your HP All-in-One to a network, view and manage the network settings, and troubleshoot problems with the network connections. If you want to: Connect to a wired (Ethernet) network. Install the HP All-in-One software for use in a networked environment. Add connections to more computers on the network. Change the HP All-in-One from a USB connection to a network connection. Note Use the instructions in this section if you first install your HP All-inOne with a USB connection, and you now want to change to wired (Ethernet) network connection. View or change the network settings. Find troubleshooting information. Manage your network settings Network troubleshooting See this section: Wired network setup Install the software for a network connection Connect to additional computers on a network Change the HP All-in-One from a USB connection to a network connection

To install the Windows HP All-in-One software
Note The following instructions are for Windows computers only.
Quit all applications running on your computer, and any firewall or virus detection software.
Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive on your computer and follow the onscreen instructions. If the following dialog boxes appear, respond as follows: Issues Stopping Installation: a firewall is running that may interfere with the HP Software Installation. For best results temporarily disable the firewall during installation. See your firewall documentation for instructions. After the installation is complete you can re-enable the firewall. Notice about Firewalls: the Microsoft Internet Connection Firewall is enabled. Click Next to allow the Setup program to open the necessary ports and continue with the installation. If a Windows Security Alert appears for a program published by Hewlett-Packard, please unblock this program. On the Connection Type screen, select Through the network, and then click Next. The Searching screen appears as the Setup program searches for your HP All-inOne on the network. On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen appears. Select the device you want to connect. To see the device settings on your HP All-in-One: a. Go to the control panel on your device. b. Select View Network Settings on the Network Menu, and then select Display Wired Summary. Note If the software is unable to find the HP All-in-One, see Network troubleshooting.
If the device description is correct, select Yes, install this printer. At the prompt, restart your computer to finish the installation process. When you have finished installing the software, your HP All-in-One is ready for service. If you disabled a firewall or virus detection software on your computer, make sure to enable it again. To test your network connection, go to your computer and print a self-test report to your HP All-in-One. For more information, see Print a self-test report.
To install the Mac HP All-in-One software
Note The following instructions are for Mac computers only.
Quit all applications running on your computer. Insert the Mac CD that came with your HP All-in-One into the CD-ROM drive on your computer. Double-click the HP All-in-One installer icon. On the Authentication screen, enter the Administrator password used to access your computer or network. The installer software looks for HP All-in-One devices, and then lists them. On the Select Device screen, select your HP All-in-One.
Follow the onscreen instructions to complete all the installation steps, including the Setup Assistant. When you have finished installing the software, your HP All-in-One is ready for service. To test your network connection, go to your computer and print a self-test report to your HP All-in-One. For more information, see Print a self-test report.

General network settings The following table describes the general network settings shown on the network configuration page. Parameter Network Status Description Status of the HP All-in-One: Ready: The HP All-in-One is ready to receive or transmit data. Offline: The HP All-in-One is not currently connected to the network.
Active Network mode of the HP All-in-One: connection type Wired: The HP All-in-One is connected by Ethernet cable to an IEEE 802.3 network. None: There is no network connection. URL The IP address of the Embedded Web Server. Note You will need to know this URL when you try to access the Embedded Web Server. Firmware Revision The internal networking component and device firmware revision code. Note If you call HP Support, depending on the problem, you might be asked to provide the firmware revision code. Hostname The TCP/IP name assigned by the installation software to the device. By default, this is the letters HP followed by the last 6 digits of the Media Access Control (MAC) address. Status of the administrator's password for the Embedded Web Server: mDNS Set: Password is specified. You must enter the password to make changes to the Embedded Web Server parameters. Not Set: No password is set. A password is not required for making changes to the Embedded Web Server parameters.

Admin Password

Rendezvous is used with local and ad hoc networks that don't use central DNS servers. To perform name services, Rendezvous uses a DNS alternative called mDNS. With mDNS, your computer can find and use any HP All-in-One connected to your local area network. It can also work with any other Ethernet-enabled device that appears on the network.
Wired (802.3) network settings The following table describes the 802.3 wired settings shown on the network configuration page.
Parameter Hardware Address (MAC)
Description The Media Access Control (MAC) address that identifies the HP All-in-One. This is a unique 12-digit identification number assigned to networking hardware for identification, including routers, switches, and other such devices. No two pieces of hardware have the same MAC address. Note Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation.

IP Address

This address uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended. Caution Be careful when manually assigning an IP address. An invalid IP address during installation will prevent your network components from seeing the HP All-in-One.

To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Remove the output tray. Tip You can open the ink cartridge access door and rotate the control panel all the way down for better access to the photo tray.
Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. Slide the paper-length and paper-width guides inward against the stack of photo paper until they stop. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide.

4. 5. 6.

Replace the output tray. Press Photo Tray on the control panel to select the photo tray. When you press Photo Tray, menu options appear on the color graphics display. Press 1 to select Copy, or press 2 to select Photo. Depending on which option you selected, the Copy Menu or the Photo Menu appears. Use the arrows to select the photo tray, then press OK.
Load postcards, Hagaki cards, or HP Panorama photo paper
You can load 10 x 15 cm (4 x 6 inch) photo paper, Hagaki cards, postcards, or panorama photo paper into the main tray of your HP All-in-One. You can also load small media (such as 10 x 15 cm (4 x 6 inch) photo paper, postcards and Hagaki cards) in the photo tray. For more information, see Load 10 x 15 cm (4 x 6 inch) photo paper. For the best results, set the paper type and size before printing or copying. For more information, see the onscreen HP Image Zone Help.
To load postcards, Hagaki cards, or panorama photo paper in the main tray 1. Pull out the main tray past the first stop but do not remove it from the device. 2. Remove all paper from the main tray and slide the paper-width and paper-length guides to their outermost positions.
Insert the stack of cards into the far right side of the main tray with the short edge forward and the print side down. Slide the stack forward until it stops. Slide the paper-length and paper-width guides inward against the stack of cards until they stop. Do not overload the main tray; make sure the stack of cards fits within the main tray and is no higher than the top of the paper-width guide.
Push the main tray back into the HP All-in-One.

Load envelopes

You can load one or more envelopes into the main tray of your HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Note For specific details on how to format text for printing on envelopes, consult the help files in your word processing software. For best results, consider using a label for the return address on envelopes. To load envelopes 1. Pull out the main tray past the first stop but do not remove it from the device. 2. Remove all paper from the main tray. 3. Insert one or more envelopes into the far right side of the main tray with the envelope flaps up and to the left. Slide the stack of envelopes forward until it stops. Tip For more help on loading envelopes, refer to the diagram engraved in the base of the main tray.

Photos and videos

Insert a memory card
If your digital camera uses a memory card to store photos, you can insert the memory card in your HP All-in-One to print or save your photos. Caution Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the photo light is not blinking. Also, never insert more than one memory card at a time. Doing so can also damage files on the memory cards. You can print a proof sheet, which might be several pages long and shows thumbnail views of photos stored on the memory card or storage device. You can also print photos from the memory card or storage device, even if your HP All-in-One is not connected to a computer. For more information, see Print photos using a proof sheet. Your HP All-in-One can read the following memory cards: CompactFlash (I, II), Memory Sticks, MultiMediaCard (MMC), Secure Digital, and xD-Picture Card. Note You can scan a document, photo, slides, or negative film and send the scanned image to an inserted memory card or storage device. For more information, see Scan an image. Your HP All-in-One features four slots for memory cards, shown in the following illustration, with the memory cards that correspond to each slot.

Chapter 6

The slots are configured as follows:
Top left slot: CompactFlash (I, II) Top right slot: Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card Bottom left slot: xD-Picture Card Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro
To insert a memory card 1. Turn the memory card so that the label faces left, and the contacts are facing your HP All-in-One. 2. Insert the memory card into the corresponding memory card slot.

Connect a digital camera

The HP All-in-One supports the PictBridge mode, which enables you to connect any camera in PictBridge mode to the front USB port and print photos contained on the memory card in the camera. See the documentation that came with your camera to find out if it supports PictBridge. The front USB port is located underneath the memory card slots:

For more information about these features, see the onscreen HP Image Zone Help. Note When printing photos and videos, the photo print options are automatically selected for the best results. These options can be changed in the Print Options menu. For more information, see Set photo print options. You can do more than print your photos if you use the HP Image Zone software. This software lets you use photos for iron-on transfers, posters, banners, stickers, and other creative projects. For more information, see the onscreen HP Image Zone Help.
Use the Easy Print Wizard
You can use the Easy Print Wizard to select your choices for the most commonly used photo print options. Once you have selected your photo print options using the Easy Print Wizard, the photos automatically print.
To use the Easy Print Wizard 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. The Photo button lights up. 2. Press or until the photo or video you want to print appears on the color graphics display, and then press OK. Repeat this step until all photos you want to print are selected. 3. Press Photo to display the Photo Menu. 4. Press 1 to select Easy Print Wizard. The Layout menu appears. 5. Press the number next to the Layout option you want to select. The Tray Select menu appears. 6. Press 1 to select the Main Tray or 2 to select the Photo Tray. The Ready to Print message appears. 7. Verify the paper is inserted in the input tray print side down, and then press OK to print the photos using the options you have selected.
Print selected photos and videos
You can print selected photos or video frames directly from the control panel without using a proof sheet. Note If you have selected a video file, only the first frame of the video will print unless you selected individual video frames to print. For more information, see Select photos and videos. 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. The Photo button lights up. Press or to move backward or forward through the photos, one photo at a time. Press and hold or to move rapidly through the photos. When the photo you want to print appears on the color graphics display, press OK. A check mark appears next to the selected photo. Press Photo to display the Photo Menu, and then modify the photo print options as desired. Press Start Black or Start Color to print the selected photos. Press Photo again to return to the photo display.

Crop an original

Before copying an original, you might want select an area to copy using the Crop setting from the Copy Menu. Selecting the Crop setting initiates a scan and displays a preview of the original on the color graphics display. Cropping changes the dimensions of the image, thus decreasing its physical size. Tip You can resize the cropped image by changing the Reduce/Enlarge setting. Use Fill Entire Page to make a borderless copy of the cropped image. Use Fit to Page to make a copy with borders. Enlarging a cropped image might affect print quality depending on the resolution of the image. To crop an image from the control panel 1. Press Copy and then press 4. This displays the Copy Menu and then selects Crop. 2. Use the arrow buttons to set the position of the upper-left corner of the crop area. 3. Press OK. 4. Use the arrow buttons to set the position of the lower-right corner of the crop area. 5. Press OK. The cropped image is displayed on the color graphics display.

Stop copying

To stop copying, press Cancel on the control panel.

Print from your computer

The HP All-in-One can be used with any software application that allows printing. The instructions vary slightly depending on whether you are printing from a Windows PC or a Mac. Make sure you follow the instructions for your operating system in this chapter. In addition to the printing capabilities described in this chapter, you can print images directly from a memory card, a digital camera or other storage device. You can also print from a supported Bluetooth device, such as a camera phone or personal digital assistant (PDA); and use scanned images in printing projects in the HP Image Zone. Windows users can also print to a network-connected remote device. For more information on printing from a memory card or digital camera, see Use the photo and video features. For more information on performing special print jobs or printing images in the HP Image Zone, see the onscreen HP Image Zone Help. For more information on printing to a remote device, see the onscreen HP Image Zone Help.
This User Guide provides just a sampling of the print features available to help you get started using your HP All-in-One to print from a software application. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all of the print settings that your HP All-in-One supports. For example, the onscreen HP Image Zone Help provides information on printing a poster, printing multiple pages on a single sheet, and more. For more information on the HP Image Zone Help, see Use the onscreen Help.
Print from a software application

The minimum system checks screen appears (Windows) Solution Your system does not meet the minimum requirements to install the software. Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. You can also try installing HP Image Zone Express instead. HP Image Zone Express provides less functionality than the HP Image Zone software, but it requires less space and memory on your computer.

User Guide 107

For more information about installing the HP Image Zone Express software, see the Setup Guide that came with your HP All-in-One.
A red X appears on the USB connect prompt Solution Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed. Do the following: 1. 2. Verify that the control panel faceplate is firmly attached, unplug the HP All-inOne power cord, and then plug it in again. Verify that the USB and power cables are plugged in.
Click Retry to retry the plug and play setup. If this does not work, continue to the next step. Verify that the USB cable is set up properly as follows: Unplug the USB cable and plug it in again. Do not attach the USB cable to a keyboard or non-powered hub. Verify that the USB cable is 3 meters or less in length. If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation. Continue with the installation and restart the computer when prompted. If you are using a Windows computer, open the HP Solution Center and check for the essential icons (Scan Picture and Scan Document). If the essential icons do not appear, remove the software and then reinstall it. For more information, see Uninstall and reinstall the software.
I received a message that an unknown error has occurred Solution Try to continue with the installation. If that doesnt work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software.
108 HP Photosmart 3200 All-in-One series
For more information, see Uninstall and reinstall the software.
Some of the buttons are missing in the HP Solution Center (Windows) If the essential icons (Scan Picture and Scan Document) do not appear, your installation might not be complete. Solution If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group. For more information, see Uninstall and reinstall the software.

Operational troubleshooting
The 3100, 3200, 3300 series Troubleshooting section in the HP Image Zone Help contains troubleshooting tips for some of the most common issues associated with your HP All-in-One. To access the troubleshooting information from a Windows computer, go to the HP Image Zone, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages. To access troubleshooting information on a Mac, click the HP Image Zone icon in the Dock, select Help from the menu bar, choose HP Image Zone Help from the Help menu, and then choose 3100, 3200, 3300 series Troubleshooting in the Help Viewer. If you have Internet access, you can get help from the HP website at www.hp.com/ support. The website also provides answers to frequently asked questions.

Paper troubleshooting

To help avoid paper jams, only use paper types that are recommended for your HP Allin-One. For a list of recommended papers, see the onscreen HP Image Zone Help, or go to www.hp.com/support.
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray. For more information, see Avoid paper jams. Paper has jammed the HP All-in-One Solution If paper becomes jammed in your device, follow these instructions to clear the paper jam. 1. Press in the tab on the rear clean-out door to remove the door. Caution Clearing a paper jam from the top of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door.
Gently pull the paper out of the rollers. Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear clean-out door. Gently push the door forward until it snaps into place. Press OK to continue the current job. Note If the paper is still jammed, see the onscreen Troubleshooting Help that came with your HP Image Zone software.
Paper has jammed the optional two-sided printing accessory Solution You might need to remove the two-sided printing accessory. For more information, see the printed guide that came with your two-sided printing accessory. Note If you turned the HP All-in-One off before clearing the paper jam, turn it back on, and then restart your printing or copying job.
Ink cartridge troubleshooting

Canada (Mississauga Area) (905) 206-4663

1-800-711-1 0006

0-800-10111 (63) 800 235

1-877-232-0589

571-606-9191
01-8000-51-4746-8368 0-800-011-1046
1-800-711-2884 (21) 812 3467997
310 + 1-999-119 800-711-2884 1-800-225-528 800-711-2884
+ 2649 Guatemala Trinidad & Tobago Trkiye United Kingdom United States Uruguay Venezuela (Caracas) Venezuela Vit Nam
1-800-711-(380 44) 4903520
Magyarorszg India Indonesia Ireland (0) 4848 Italia Jamaica
+62 (21) 871 1-800-711-2884 0570-000511 03-3335-9800
+44 (0)4320 1-(800)-474-6836 0004-054-177 58-212-278-8666 0-800-474-68368 +84 88234530
HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see Pack your HP All-in-One.
Prepare your HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, pack the HP All-in-One in the original packing materials to avoid further damage. Retain the power cord and control panel faceplate in case the HP All-inOne needs to be replaced. Caution To prevent ink leakage when transporting your HP All-in-One, please make sure that the ink cartridges are inserted into the device.
Replace the ink cartridges in your HP All-in-One
This section provides instructions on how to replace ink cartridges in your HP All-in-One. Note 1 If you have not already received a replacement device, the HP customer support call agent will instruct you whether or not to also send your ink cartridges with your HP All-in-One. Note 2 This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan) and the instructions described in Pack your HP All-in-One. 1. 2. Turn off the HP All-in-One. Open the ink cartridge access door by lifting from the front center of the device, until the door locks into place. HP Photosmart 3200 All-in-One series
Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One; then lift the latch. To remove the black ink cartridge, lift the latch on the far left. To remove the five color ink cartridges, such as yellow, light cyan, cyan, light magenta, or magenta, lift the appropriate latch in the center area.

Memory card specifications
Maximum recommended number of files on a memory card: 1,000 Maximum recommended individual image file size: 8 MB
Maximum recommended individual image size: 12 megapixels Maximum recommended individual video length: 3 minutes Note Approaching any of the recommended maximums on a memory card might cause the performance of the HP All-in-One to function more slowly than expected. Large video files might take several minutes to open.
Supported memory card types CompactFlash (types I and II) Memory Stick Memory Stick Pro Memory Stick Magic Gate Secure Digital MultiMediaCard (MMC) xD-Picture Card
Other memory cards, including Memory Stick Magic Gate Duo, Memory Stick Duo, and Secure Multimedia Card, are supported with the use of an adapter. See the instructions that came with your memory card for more information. Supported video file types Motion-JPEG Quicktime (.mov) Motion-JPEG AVI (.avi) MPEG-1 (.mpg,.mpe, or.mpeg)
The printer ignores video clips in any other format.

Scan specifications

Image editor included Integrated OCR software automatically converts scanned text to editable text Integrated 35 mm film scanning, up to 6 negatives or 4 slides Note Positive 35 mm film is supported. Negative 35 mm film mounted as a slide is not supported. Scan speeds vary according to the complexity of the document Twain-compliant interface Resolution: 4800 x 4800 dpi optical, up to 19,200 dpi enhanced Color: 48-bit color, 8-bit grayscale (256 levels of gray) Maximum scan size from glass: 216 x 305 mm (8.5 x 12 inches) Technical information

Physical specifications

Height: 22 cm (8.7 inches) Width: 46.4 cm (18.3 inches) Depth: 39.5 cm (15.6 inches) Weight: 11.85 kg (26.1 pounds)

Power specifications

Power consumption: 95 W maximum Input voltage: AC 100 to 240 V ~ 2 A 5060 Hz, grounded Idle state power consumption: 11.5 W
Environmental specifications
Recommended operating temperature range: 15 to 30 C (59 to 86 F) Allowable operating temperature range: 5 to 40 C (41 to 104 F) Humidity: 20% to 80% RH non-condensing Shipping temperature range: -40 to 60 C (-40 to 140 F)
In the presence of high electromagnetic fields it is possible the output from the HP All-in-One might be slightly distorted. HP recommends using an Ethernet cable or a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields.
Additional specifications
Memory: 16 MB ROM, 64 MB DRAM If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support
Environmental product stewardship program
This section provides information on protecting the environment; ozone production; energy consumption; paper use; plastics; material safety data sheets; and recycling programs. This section contains information about environmental standards.

doc1

Product environmental attributes - IT Eco Declaration 2004
Brand Manufacturer Manufacturers representative Contact person Postal address Postal code /City/ Country Telephone (incl. country code) Mobile phone (incl. country code) Fax (incl. country code) Internet site Additional information Hewlett-Packard Hewlett-Packard Name: e-mail: Name: e-mail: itecodeclaration.ww@hp.com Hans Wendschlag, HP Sweden Logo
+ + + http://www.hp.se/environment Latest version of this document can be found at: www.hp.se/itecodeclarations. The company environmental profile, which is issued for the company and isn't product related, can also be found at the same website. Check Item 14 for explanatory information regarding specific item responses.

2005-05

This declaration covers the below listed Information Technology product categories* with specified product identity (ID) such as type/model number.
Computer system unit CPU Display/ monitor Printer Black/white model Product identity Copier Colour Mobile/portable computer Keyboard Fax Multifunction product Scanner Pages per minute: up to 32( B&W), 31Color)varies by Server Digital Projector Camera Other IT product, specify:
HP Photosmart 3200 All-in-One series (Q5841A) RMN SDGOB-0501-02 Models 3210(Q5843A/B), 3210xi(Q5844A), 3210V (Q5845A), 3207(Q5846A/B), 3213(Q5843C), 3214(Q5847B)

2004-06

Issue date 2005-10-05 Guideline document (Version of Guideline document used for completion of this declaration (month, year)) This IT Eco Declaration consists of three documents: Company environmental profile: Product environmental attributes: Divided into two sections, legal and market requirements Divided into two sections, legal and market requirements
Guideline document with extensive clarifications, comments and references.
The latest version of all these documents can be downloaded from: www.itecodeclaration.org Notes: Voluntary vs compulsory requirements: Items marked V are voluntary to answer, all other items must be answered. The latest version of the Guideline document must be used. Specify in table above according to which version of the guideline document this declaration has been completed. This version of the IT Eco Declaration is adjusted to the document Product-related Environmental Attributes, issued by the European Association for Standardizing Information and Communication Systems (ECMA), TR/70, version 1999. This version of the IT Eco Declaration meets the basic principles of ISO14021:1999, Environmental labels and declarations Selfdeclared environmental claims (Type II environmental labelling). When references are given to standards like ISO, IEC and EN, the latest version should always be referred to. For telecommunication products, use eco declaration for telecommunication products. This IT Eco Declaration version can be used from October and shall be used for products announced after December 1 2003. The IT Eco Declaration is a system for declaration of environmental aspects of IT and telecom products, developed by the Nordic IT organisations, IT-Fretagen in Sweden, ITB in Denmark, IKT-Norge in Norway and TTK ry in Finland. This IT Eco Declaration may only be used after having signed a contract with at least one of these organisations.
Association of the Swedish IT and Telecom Industry www.itforetagen.se
Norwegian IT-companies Organisation www.ikt-norge.no
IT-Brancheforeningen Kontor & Data www.itb.dk
Finnish Association of Office Technology Traders www.ttkry.com

Version June 2004

Page 1 (4)
Copyright Association of the Swedish IT and Telecom Industry 2000. Reproduction of this form without permission is prohibited by the copyright law 1960:729. The prohibition includes any kind of reproduction, by electronic or any other means.

Product identity

HP Photosmart 3300 All-in-one series

Issue date 10/2005 Logo

Product environmental attributes - Legal requirements
Item P1 P1.1 P1.2 P1.3 P1.4 P1.5 Additional information regarding each item may be found under P14. Environmental conscious design Product parts are free from, i.e. less than 0.1% by weight (b.w.), CFCs & HCFCs, asbestos, PCB & PCT (3093/94/EEC, 76/769/EEC, 6th amendment, 99/77/EEC, 82/828/EEC) Components are free from, i.e. less than 0.1% b.w., mercury (Hg), except for small amounts of mercury which are allowed in light sources. (SE SFS 1998:944) Cadmium (Cd) content of colorants, stabilizers, and surface treatments does not exceed, 0.01% b.w., as specified in 76/769/EEC, 10th amendment, 1991/338/EEC. Paints are free from lead (Pb), i.e. less than 0.1% b.w., (76/769/EEC, 8th amendment, 89/677/EEC) Paints, coatings, plastics, rubbers and seals are free from flame retardants and/or plasticizers containing Short Chain Chlorinated Paraffines (SCCPs) with more than 0,1% by weight, 10-13 carbon atoms, minimum 48% chlorine by weight, CAS number 63449-39-8 (NO MVD regulation 1544, 2000.12.13 and FI 416/2003). If the product is intended for direct and prolonged skin contact, the surfaces do not release nickel (Ni) above levels specified in (76/769/EEC, 8th amendment, 94/27/EEC) Batteries If hazardous batteries are used in the product, they are labelled. (93/86/EEC). If batteries are used in the product they are free (<0.0005% by weight) from mercury (Hg) (98/101/EC) Electrical safety, EMC and connection to the telephone network The product meets the Low Voltage Directive (LVD) regarding electrical safety (73/23/EEC & 93/68/EEC) The product meets the EMC Directive regarding electromagnetic compatibility (89/336/EEC) If product is intended for connection to a public telecom network or contains a radio transmitter, it meets the EU R&TTE Directive (1999/5/EC) The product is CE-marked (93/68/EEC) Consumable materials If a photo conductor (drum, belt etc.) is used in the product, it is free (<0.01% by mass) from cadmium (Cd) (76/769/EEC and 91/338/EEC) If an ink is used in the product, it is free (<0.01% by mass) from cadmium (Cd) (91/338/EEC) If toner/ink (or corresponding) are used in the product, they are classified and if required labelled in accordance with EU directives Packaging materials The sum of the concentration levels of lead, cadmium, mercury, and hexavalent chromium present in packaging or packaging components does not exceed 0.01% by weight (100 ppm). (94/62/EC). The product packaging material is free from CFC/HCFC.

Requirement met Yes No n.a.
P1.6 P2 P2.1 P2.2 P3 P3.1 P3.2 P3.3 P3.4 P4 P4.1 P4.2 P4.3 P5 P5.1 P5.2
This product meets above listed legal requirements

Page 2 (4)

Product Identity

Issue date 10/05 Logo

Product environmental attributes - Market requirements
Item P6 P6.1 P6.2 P6.3 P6.4 P6.5 V P6.6 P6.7 P6.8 P6.9 P6.10 V P6.11 P6.12 V P6.13 V = Voluntary to answer. Additional information regarding each item may be found under P14. Environmental conscious design Disassembly, recycling Gluing/welding of different material has been avoided. Plastic materials in covers/housing are free from surface coating. Mechanical plastic parts >100g, consist of one material or of easily separable materials. Plastic parts >25g, have material codes according to ISO 11469. Plastic parts are free from metal inlays or have inlays that can be removed with commonly available tools. If labels are required they should be separable. (This requirement does not apply to safety labels). Product lifetime Upgrading of the product can be done with commonly available tools Processor, memory and cards of various types can be changed/upgraded. Hard disk, CD/DVD drives and / or floppy drive can be changed/upgraded. Spare parts are available after end of production for: Material requirements Plastic parts >25g are free from PBB/PBDE, i.e less than 0.1% b.w. Plastic parts >25g are free from flame retardant substances/preparations above 0.1% classified as R45/46, R50/51/52/53 and R60/61 (67/548/EEC) Chemical specification of flame retardants in plastic parts >25g according to ISO 1043-4 declared below: Product cover/ housing: Printed circuit boards: Other plastic parts: Product cover/housing material type, specified according to ISO 1043-1 Material type HIPS Material type ABS Electrical cable insulation material specification Light sources are free from mercury, i.e less than 0.1% b.w. If mercury is used specify: Number of lamps 3 & max. mercury per lamp 0.1 mg Mechanical plastic parts > 25g are free from lead (Pb), i.e. less than 0.1% b.w. Batteries Product is free from batteries defined as hazardous (91/157/EEC) Batteries are used that meet the European eco-label (EU Flower) criteria (2001/687/EC & 2001/686/EC) Energy consumption V n.a. Maximum power W V Operation W Low power mode 17.16 W Off mode 0.69 W Sleep mode 13.06 W Deep sleep mode W If the product is in Stand by mode, it reverts to: Low power mode in 1 min Sleep mode in 1 min Deep sleep mode in min V Off mode in min 2-sided printing/copying (duplex) from 1-sided originals is an integrated product function. Information about the energy save function is given in the user documentation. (Not applicable when no instruction is needed to operate the energy save function, i.e. the energy save function cannot be adjusted or inhibited by the user.) The product meets the requirements of ENERGY STAR. The product meets the requirements of GEEA. Display meets the energy save requirements of the European eco-label (EU Flower) (2001/686/EC & 2001/687/EC). Desktop or portable computer meets the energy save requirements of the European eco-label (EU Flower) (2001/686/EC & 2001/687/EC) n.a. Material type PVC

V P6.14 P6.15 P6.16 V P6.17 V P6.18 V P7 P7.1 P7.2 V P8 P8.1
Product parts are free from beryllium (Be) and beryllium oxide (BeO), i.e. less than 0.1% b.w.

V P8.2 P8.3

P8.4 P8.5 V P8.6 V V

Page 3 (4)

Product environmental attributes - Market requirements (continued)
Item P9 P9.1 P9.2 V V = Voluntary to answer. Additional information regarding each item may be found under P14. Noise characteristics (Measured and declared according to ISO 7779 and ISO 9296) Declared A-Weighted Sound Power Level, LWAd (1B = 10 dB) Operating mode: LWAd : 6.9 B Idling mode: LWAd : 3.6 B The product meets the acoustic noise requirement of:
TCO Blue Angel European eco-label (EU Flower) Nordic Swan

P9.3 V

P10 P10.1 P10.2 V
Declared A-Weighted Sound Pressure Level, LpAm (measured at the operator position if applicable; otherwise measured at the 1m bystander positions). Operating mode: LpAm: dB Idling mode: LpAm: dB Test position: LpAm: Operator position Bystander positions Test position for PC tower LpAm: Table top Floor standing Emissions Chemical emission test performed according to RAL-UZ , other standard , specify: The test covers: Dust 0.004 Ozone <0.001 Styrene TVOC 0.036 Benzene The product meets the requirement for chemical emission in: TCO Blue Angel Nordic Swan
Display/monitor/portable computer meets the requirement for low frequency electromagnetic fields in: MPR-II TCO prEN50279- A , -B , -C Consumable materials The photo conductor is free from selenium. If the photo conductor contains selenium there is a system for waste recovery. Safety Data Sheet/Material Safety Data Sheet (SDS/MSDS) is available for toner/ink (99/45/EC & 2001/58/EC) Paper containing recycled fibres and meeting requirements of ENV12281 can be used in the product. Ergonomics The computer system meets the ergonomic requirements of EN 29241-3, -7, -8 for CRT displays and EN-ISO 13406-2 for flat panel displays. The product keyboard meets the requirements of ISO 9995 and EN 29241-4. The computer input device meets the requirements of ISO 9241-9. Packaging and documentation Product packaging: material type(s): Cardboard weight (kg): 1.310 PE 0.054 PS 0.308 Plastic packaging material is marked according to DIN 6120, ISO 11469 or ISO 1043, 1-4. Product plastic packaging is free from chlorine User and product documentation are free from chlorine bleached paper Additional information "The IT Eco Declaration covers the product base model only. If optional items with moving parts are added, like extra hard disks or graphic cards with fans etc, these can change energy and acoustics values for which HP can take no responsibility." Energy consumption and noise characteristics are dependent on the configuration of the unit being reported. the configuration for this product is Q5841A, 230 v 50hz. Power numbers represent the highest power measurements for the entire HP Photosmart 3200 All-in-One family measured across all standard worldwide voltages and frequency levels the products ship into.

 

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