HP Photosmart 420 Manual
HP Photosmart 420 Printer, size: 3.4 MB
HP Photosmart 420 Setup Guide
Does Not Include AC Adapter or Any Other Accessories. Does Not Include Ink.
Part Number: Q6366A
Here you can find all about HP Photosmart 420, for example manual and series, software, ink, driver. You can also write a review. [ Report abuse or wrong photo | Share your HP Photosmart 420 photo ]
User reviews and opinions
|JeanCarrel||8:03am on Tuesday, September 7th, 2010|
|seriously good offer this is a seriously good offer. you are getting a very good digital camera that is worth alot more plus a printer.|
|tepolgar||6:31pm on Saturday, August 21st, 2010|
|A nice, handy camera This camera works great. And the batteries last quite awhile too. Good quality pictures. A good deal for the price. Nice printer and camera I bought this for my daughter (8 yrs old) and she loves it. Great printer and camera for the money.|
|TaQ||6:58am on Tuesday, June 8th, 2010|
|seriously good offer this is a seriously good offer. you are getting a very good digital camera that is worth alot more plus a printer. Fantastic camera and printer I had been looking around for a digital camera for a couple of years before i finally settled on the M415 Digital camera ...|
|Zyqwux||10:22am on Sunday, May 16th, 2010|
|Too big I bought 2 of this type of camera for my uncle and mother. It was huge when I first opened the box.|
|RCBrazer10||10:39am on Monday, April 26th, 2010|
|HP Photosmart 422 Portable Photo Studio 5. Click and print at home The ink runs out fairly quickly.|
|no_hope||6:40pm on Tuesday, March 30th, 2010|
|Fantastic camera and printer I had been looking around for a digital camera for a couple of years before i finally settled on the M415 Digital camera ...|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
HP Photosmart 420 series
GoGo Photo Studio
Print cartridge selection numbers
Tri-color Tri-color Tri-color Tri-color Gray North America, Latin America, Asia Pacific Western Europe Eastern Europe, Russia, Middle East, Africa, Japan China, India Worldwide #95 or #97 #343 or #344 #135 or #134 #855 or #857 #100
Printed in the U.S.A. 06/05 v1.0.0 Printed on recycled paper 2005 Hewlett-Packard Development Company, L.P.
*Q6377-90214* *Q6377-90214* Q6377-90214
Printer Users Manual
Copyrights and Trademarks
Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Regulatory Model Identification Number VCVRA-0501
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0501. This regulatory number should not be confused with the marketing name (HP Photosmart 420 series GoGo Photo Studio) or product number (Q6366A).
Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. Protecting the Environment This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment website at www.hp.com/hpinfo/globalcitizenship/ environment/. Ozone Production This product generates no appreciable ozone gas (O3). Paper Use
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Development Company, L.P. shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Read and understand the setup instructions that came in the box with the printer. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Use only the listed power adapter. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. If the product does not operate normally, see the troubleshooting information in the onscreen Printer Help. There are no operator serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area.
This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material Safety Data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact Customer Care. Recycling Program HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. This HP product contains lead in the solder, which may require special handling at the end of its life. Disposal of Waste Equipment by Users in Private Households in the European Union
HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P. The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Hewlett-Packard Company is under license. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. The embedded software in the printer is based in part on the work of the Independent JPEG Group. The copyrights to certain photos within this document are retained by the original owners.
Total Images Summary Screen
HP Instant Share status: Displays the number of images (if any) selected for distribution using HP Instant Share. For more information, see the Camera User's Manual. DPOF print status: Displays the number of images already selected on the camera for DPOF printing. Battery indicator: Displays the charge levels of the camera batteries (top) and optional HP Photosmart Internal Battery (bottom), if installed. Messaging area: Displays printer messages. Navigation arrows: These arrows indicate there are other images you can browse through by pressing or on the printer control panel. Ink-level indicator: Displays the ink level of the print cartridge.
Print Images Screen
Print box: Displays a check mark and number of copies of the current image being printed. Index number: Displays index number of current image and total number of images on the camera.
Internal Battery Compartment
Cover of the battery compartment: Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. HP Photosmart Internal Battery: A fully-charged battery has sufficient charge to print approximately 75 images. You must purchase the battery separately. Internal battery compartment: Insert the optional HP Photosmart Internal Battery here. Battery compartment button: Slide to release the compartment cover.
Video : Press to toggle between viewing images on an attached television monitor or on the camera Image Display. Play/Pause : Press to toggle between viewing images in a slide show or one at a time. Navigation buttons: Use the arrows to scroll through images or navigate the menus. Press OK to open/close a menu or to select a menu option. Zoom + : Press to enter Zoom mode. Each subsequent press increases the zoom level. Pressing Zoom + when viewing thumbnails displays the current image at full size. Zoom - : Press Zoom - when viewing a zoomed image to decrease the zoom level. Press Zoom - when viewing a image at the full size to view images as thumbnails. Rotate Print again. : Press to rotate the current image. Disabled if the current image is a video clip. : Press to print the current image. Each additional press prints the same image
HP Instant Share : Press to open up the Share Menu on the camera. For more information, see the Camera User's Manual.
There are several accessories available for the HP Photosmart 420 series that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown. For camera accessories, see the Camera User's Manual.
Description The HP Photosmart Internal Battery lets you take the printer with you wherever you go.
to print the images using one of these alternate layouts. Select Help and press OK to access help with this feature. Print New: Select to display the Print New options. Select Full Size and press OK to print new images in the camera taken since the last time the camera was docked, one print per page. Select 2 Photos per Page, 4 Photos per Page, or Print Index to print the images using one of these alternate layouts. Select Help and press OK to access help with this feature. Passport Photo: Select to display the Passport Photo options. Select 2 x 2 inches, 35 x 45 mm, 25.4 x 36.4 mm, 36.4 x 50.8 mm, or 45 x 55 mm as a passport photo size, then press OK. For more information, see To print passport photos:. Select Help and press OK to access help with this feature. This menu option is disabled if you are not currently viewing images. Print test page: Select to print a test page containing information about the printer that can help in troubleshooting problems. For more information, see Printing a Test Page. Clean cartridge: Select to clean the print cartridge. For more information, see Cleaning the Print Cartridge. Align cartridge: Select to align the print cartridge. For more information, see Aligning the Print Cartridge. EXIT: Select and press OK to exit the current menu. Playback Menu: For more information, see the Camera User's Manual. Delete: Press to display various deletion options. You can delete the current image or all images from the camera. This option also lets you format the internal memory or memory card (if installed). Remove Red Eyes: Select to remove red eyes from the current image. If this menu option is disabled, the option is not possible with the current image. Rotate: Select to rotate the current image. This menu option is disabled if you are not viewing images or the current image is a video clip. Record Audio: Disabled when the camera is in the camera dock. For more information, see the Camera User's Manual. EXIT: Select and press OK to exit the current menu. Share Menu: Select to access the HP Instant Share features available on the camera. For more information, see the Camera User's Manual. Print 1 copy: Disabled when the camera is in the camera dock. For more information, see the Camera User's Manual. Print 2 copies: Disabled when the camera is in the camera dock. For more information, see the Camera User's Manual. HP Instant Share Setup: Select to set up HP Instant Share on the camera. For more information, see the Camera User's Manual. EXIT: Select and press OK to exit the current menu. Setup Menu: For more information, see the Camera User's Manual. Display Brightness: Select Low, Medium, or High to change the screen display contrast to suit current viewing conditions. You can extend the battery life of the camera by setting this to Low. Camera Sounds: Select to turn camera sounds On or Off. These are sounds the camera makes when you take a picture, turn the camera on, or press a button.
Use the Best Print Cartridge To print Full-color prints Insert one of these print cartridges in the cartridge cradle HP Tri-color (7 ml) HP Tri-color (14 ml) Black and white prints Sepia or antique prints HP Gray Photo HP Tri-color (7 ml) HP Tri-color (14 ml) Text and colored line drawings HP Tri-color (7 ml) HP Tri-color (14 ml) Caution Check that you are using the correct print cartridge. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of nonHP ink will not be covered under warranty. For best print quality, HP recommends that you install all retail print cartridges before the date stamped on the box.
Remove the Pink Tape:
Do Not Touch Here Prepare the printer and cartridge: 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge access door of the printer. 3. Remove the bright pink tape from the cartridge.
Insert the cartridge: 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. 3. Close the print cartridge access door. The camera Image Display shows an icon with the approximate ink level for the installed cartridge (10066%, 6533%, or 320%). No ink-level icon appears if the cartridge is not a genuine HP cartridge. Each time you install or replace a print cartridge, a message appears on the camera Image Display asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints.
Align the cartridge: 1. Load paper in the In tray and press OK. 2. Follow the onscreen instructions to align the cartridge. See Aligning the Print Cartridge. Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction. In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. Store the cartridge when it is not in the printer: To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.
Viewing Images to Print
You can browse and print from the camera Image Display or on a television monitor (after connecting the printer to the monitor with the supplied video cable). Viewing images You select the images you want to print by using either the printer control panel or the remote control that came in the box. Make sure the camera has images on its internal memory or on an optional memory card and is in the camera dock. To view images one at a time: Browse the images on the camera by pressing
on the printer control panel.
To view images as thumbnails: 1. View images as thumbnails by pressing Zoom - on the printer control panel. 2. Browse the thumbnails by pressing the arrow buttons on the printer control panel. The current image is highlighted. 3. You can now either: Press OK to exit the thumbnail view and view the selected image at full size. Press Print to print the highlighted image.
Viewing images on a TV You can attach the HP Photosmart 420 series to a television monitor to view and select the images that you want to print. To view images on a television 1. Connect the printer to the television monitor by using the supplied video cable. 2. Turn the television monitor on and change the television setting to receive input from the HP Photosmart GoGo Photo Studio. For more information, see the user manual that came with the television. 3. Press the Video button on the printer control panel. 4. Press the arrow buttons on the printer or on the remote to browse the images. To view images in an automatic slide show, press Play/Pause on the remote. Press Play/Pause again to return to viewing images one at a time. For more information on the remote, see Remote Control.
Improving the Quality of Your Images
The HP Photosmart 420 series GoGo Photo Studio provides a variety of preferences and HP Real Life technologies that can improve the quality of your images. The settings, with the exception of Remove Red Eyes, do not change your original image. They only affect printing. To remove red eyes from images: 1. While viewing images, press OK. 2. Select Remove Red Eyes in the Print Menu, then press OK. You can also select Remove Red Eyes in the Playback Menu. Follow the prompts on the camera Image Display to View Changes, Save Changes, or Cancel. To zoom and crop an image 1. While viewing an image at normal size, press Zoom +. You can press Zoom + multiple times to increase the zoom level. A crop box shows the portion of the image that will print. A warning is displayed if the print quality will likely not be acceptable at the current zoom level. In this case the crop box changes from green to yellow to alert you. Press Zoom - to decrease the zoom level of a zoomed image or press OK to return quickly to the normal view. 2. Press the arrow buttons to move the crop box around the zoomed image, as needed. Note If you want to print multiple copies of a zoomed image, press Print as many times as desired while the image is still zoomed. If the image reverts to normal size, you must zoom it again to print at the zoomed view.
This section describes some of the most common printing tasks. Make sure you have loaded photo paper, inserted a print cartridge, and placed the camera in the camera dock before you try to print.
Note Do not undock the camera while printing. If you undock the camera while printing, all print jobs are cancelled. To print the current image: 1. Press or to browse to the image you want to print. 2. Press Print once for each copy of the current image you want to print. Press Cancel to cancel the current print job. To print only new images: Note New images are images taken since the last time the camera was docked. 1. 2. 3. Press OK to display the Print Menu. Press to select Print New, then press OK. Press to select a page layout, then press OK.
To print all images: 1. Press OK to display the Print Menu. 2. Press to select Print All, then press OK. 3. Press to select a page layout, then press OK. To print passport photos: 1. Press or to navigate to the image you want to print as a passport photo. 2. Press OK to display the Print Menu. 3. Press to select Passport Photo, then press OK. 4. Press to select one of the following passport photo sizes: 2 x 2 inches 35 x 45 mm 25.4 x 36.4 mm 36.4 x 50.8 mm 45 x 55 mm 5. Press OK. The current image is displayed with a crop box showing the portion of the image that will be used when printing. 6. Press the arrow buttons to move the crop box around the image, as needed. The crop box shows the portion of the image that will print. Press the Zoom buttons to increase or decrease the zoom level. 7. Press Print. The current image is printed as many times as will fit on one sheet of the photo paper loaded in the printer.
Printing from Other Devices
Use the printer with other devices and to share images with friends and family. You can print from: Computers (see Computer) PictBridge-certified digital cameras (see PictBridge-certified Camera) Devices with Bluetooth wireless technology (see Bluetooth Wireless Devices)
You will need to transfer your images to the computer before you can use them with the HP Photosmart software that lets you print from a computer. For more information, see Transferring to a Computer. For information on installing the HP Photosmart software, see the setup instructions that came in the box with the printer. The HP Photosmart software includes the interface that appears whenever you print from a computer. Be sure to download the latest software update every couple of months to ensure you have the latest features and improvements. For more information, see Updating the HP Photosmart Software. Note The onscreen HP Photosmart Printer Help provides more information on the many print settings available when you print from a computer. To learn how to access the onscreen help, see Finding More Information.
About HP Image Zone and HP Instant Share The HP Image Zone lets you: Use your images for creative projects, such as scrapbooking albums, greeting cards, and iron-on transfers Organize your images in albums and search through them by keyword and dates (Windows only) Edit and enhance your images by adding text or doing color correction Share your images online through HP Instant Share with family and friends
For more information on the HP Image Zone, explore the onscreen HP Photosmart Printer Help. Use HP Instant Share to share images with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps. For more information on HP Instant Share, see the Camera User's Manual. Transferring to a Computer You can transfer images to a computer from the HP Photosmart 420 series if you have set up a USB connection between the two devices and have installed the HP Photosmart software. For more information, see the setup instructions that came in the box. You'll need to transfer the images to your computer in order to use them in image editing software, such as the HP Image Zone. To transfer images to a computer: 1. Turn off the camera if it is on. 2. Dock the camera on top of the printer. 3. Press Save. 4. Follow the prompts on the computer.
You can print images by connecting a PictBridge-certified digital camera directly to the camera port of the printer with a USB cable. When you print from a digital camera, the printer uses the settings that you selected on the camera. For more information, see the documentation that came with the camera. Printing from a PictBridge-certified Camera Using a PictBridge-certified camera with the printer is easy and fast. Note Make sure the GoGo Photo Studio camera is not docked before connecting a second PictBridge-certified camera to the camera port. You can only have one camera connected at a time. To print using a PictBridge-certified camera: 1. Turn on the PictBridge-certified digital camera and select the images you want to print. 2. Load photo paper in the printer. 3. Make sure the camera is in PictBridge mode, then connect it to the camera port on the front of the printer using the USB cable that came with the PictBridgecertified camera. Once the printer recognizes the PictBridge-certified camera, the selected images print automatically.
Bluetooth Wireless Devices
You can also print from devices with Bluetooth wireless technology such as digital cameras, PDAs, laptops, and mobile phones. For more information, see the onscreen HP Photosmart Printer Help and the documentation that came with the device with Bluetooth wireless technology. Making the Bluetooth Connection To use Bluetooth connectivity, all devices must have the necessary hardware and software installed. In addition, an HP Bluetooth wireless printer adapter must be connected to the camera port on the front of the printer. The adapter is available separately. For more information, see the documentation that came with the adapter. Printing from a Bluetooth Device The basic procedure for printing from any device with Bluetooth wireless technology is the same: To print from a Bluetooth device 1. Have the device search for available Bluetooth printers. 2. Select the printer when it appears on the device. 3. Print. Check the documentation that came with the device for detailed instructions.
Maintaining and transporting the printer
The HP Photosmart 420 series GoGo Photo Studio requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that your prints are always of the highest quality. For information on maintaining the HP Photosmart 420 series camera, see the Camera User's Manual.
Cleaning and Maintaining the Printer
Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.
Cleaning the Outside of the Printer
1. 2. 3. Turn off the printer, then disconnect the power cord from the back of the printer. If you installed the optional HP Photosmart Internal Battery in the printer, remove it, then replace the battery compartment cover. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution 1 Do not use any type of cleaning solution. Household cleaners and detergents may damage the printers finish. Caution 2 Do not clean the interior of the printer. Keep all fluids away from the interior.
3. 4. 5.
If a software update is available, click the checkbox next to the software update to select it. Click Install. Follow the onscreen instructions to complete the installation.
To download the software (Macintosh): Note Make sure you are connected to the Internet before you use HP Photosmart Updater. 1. 2. 3. Start HP Image Zone. Click the Applications tab, then click HP Software Update. Follow the onscreen instructions to check for software updates. If you are behind a firewall, you need to enter the proxy server information in the updater.
Storing the HP Photosmart GoGo Photo Studio and Print Cartridges
Protect the HP Photosmart GoGo Photo Studio and print cartridges by storing them properly when you are not using them.
Storing the HP Photosmart GoGo Photo Studio
The HP Photosmart GoGo Photo Studio is built to withstand long or short periods of inactivity. Close the In and Output tray doors when the printer is not in use. Store the printer indoors out of direct sunlight in a place without temperature extremes. If the printer and print cartridge have not been used for one month or more, clean the print cartridge before printing. For more information, see Cleaning the Print Cartridge. If you are storing the printer for a long period of time and the optional HP Photosmart Internal Battery is installed, remove the battery from the printer.
Storing the Print Cartridges
When you store or transport the printer, always leave the active print cartridge inside the printer. The printer stores the print cartridge in a protective cap during the powerdown cycle.
Caution Make sure the printer completes its power-down cycle before you unplug the power cord or remove the internal battery. This allows the printer to store the print cartridge properly. Follow these tips to help maintain HP print cartridges and ensure consistent print quality: When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (1535 degrees C or 5995 degrees F). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.
Maintaining the Quality of Photo Paper
For best results with photo paper, follow the guidelines in this section.
Nothing is displayed on the television. Cause Video cable is not connected. Television/video input is not selected. The HP Photosmart GoGo Photo Studio is not switched to video mode. Solution Make sure the supplied video cable is firmly connected to both the printer and television. Make sure the television is set to receive input from the printer. For more information, see the user manual that came with the television. Press the Video button on the printer control panel or remote control. The video status light should be on.
The camera batteries will not charge. Solution The supplied camera batteries are not rechargeable. You can buy rechargeable batteries and replace the supplied batteries with them. For more information, see the Camera User's Manual. The camera is not securely in the camera dock on top of the printer. Make sure the camera is docked properly. Make sure the power cord is connected to the printer and to an active AC power outlet. The HP Photosmart GoGo Photo Studio is running off the optional HP Photosmart Internal Battery. Rechargeable camera batteries will not charge unless the printer is connected to an AC power outlet with the power cord.
Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
Paper does not feed into the printer correctly. Solution Make sure that the paper-width guide fits close to the edge of the paper without bending the paper. There may be too much paper loaded in the In tray. Remove some paper and try printing again. If sheets of photo paper stick together, try loading one sheet at a time. If you are using the printer in an extremely high- or low- humidity environment, insert the paper as far as it will go into the In tray, and load one sheet of photo paper at a time. If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, use paper that is not curled. For information about proper storage and handling of photo paper, see Maintaining the Quality of Photo Paper. The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see Choosing the Best Paper for the Job. If you are using 10 x 30 cm (4 x 12 inches) photo paper for panoramic printing, do not load more than ten sheets in the In tray. Loading more than 10 sheets of this type of paper can cause paper feed problems.
The image printed at an angle or is off-center. Solution The paper may not be loaded correctly. Reload the paper, making sure that the paper is correctly oriented in the In tray and that the paper-width guide fits close to the edge of the paper. For paper-loading instructions, see Loading Paper. The print cartridge may need to be aligned. For more information, see Aligning the Print Cartridge.
No page came out of the printer. Solution The printer may need attention. Read the camera Image Display for instructions. The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed and charged properly.
You may not have any paper in the In tray. Check that paper is loaded correctly in the In tray. For paper-loading instructions, see Loading Paper. The paper may have jammed while printing. See the following section for instructions on clearing a paper jam.
The paper jammed while printing. Solution Check the camera Image Display for instructions. To clear a paper jam, try the following solutions. If the paper came part way through the front of the printer, gently pull the paper towards you to remove it. If the paper did not come part way through the front of the printer, try removing it from the back of the printer: Remove the paper from the In tray, then pull down on the In tray to open it fully to a horizontal position. Gently pull the jammed paper to remove it from the back of the printer. Lift the In tray up until it snaps back into paper-loading position. If you cannot grasp the edge of the jammed paper to remove it, try the following: Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. Press OK to continue. Tip If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the In tray.
A blank page came out of the printer. Solution Check the ink-level icon on the camera Image Display. If the print cartridge is out of ink, replace it. For more information, see Inserting Print Cartridges. You may have begun printing and then cancelled the process. If you cancelled the process before the image started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.
Paper Tray Paper Tray Capacity
One 10 x 15 cm (4 x 6 inches) photo paper tray 20 sheets, maximum thickness 292 m (11.5 mil) per sheet 10 sheets of 10 x 30 cm (4 x 12 inches) photo paper for panoramic printing (when printing from a computer only)
U.S. Printing: 12.3 W Idle: 6.29 W Off: 4.65 W International Printing: 11.4 W Idle: 5.67 W Off: 4.08 W
Power Supply Model Number HP Part # 09572121 (North America), 100-240 Vac (10%) 50/60 Hz (3 Hz) HP Part # 09572120 (Rest of world), 100-240 Vac (10%) 50/60 Hz (3 Hz) Print Cartridge HP Tri-color (7 ml)
Specifications HP Tri-color (14 ml) HP Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of the printed Printer User's Manual. If you have already printed several times, you can also find the cartridge numbers in the HP Photosmart software. For more information, see Inserting Print Cartridges.
USB 2.0 Full-speed Support
Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.2.3 through 10.3.x HP recommends that the USB cable be less than 3 meters (10 feet) in length
Video File Formats
Motion JPEG AVI Motion JPEG Quicktime MPEG-1
HP Customer Care
Note The name of HP support services may vary by country/region. If you have a problem, follow these steps: 1. 2. Check the documentation that came with the printer. For more information, see Finding More Information. If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following: Access online support pages Send HP an e-mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product, country/region, and language. Contact your local point of purchase. If the printer or camera has a hardware failure, you will be asked to bring the device to where you purchased it. Service is free during the limited warranty period. After the warranty period, you will be quoted a service charge. If you are unable to solve the problem using the onscreen Help or HP websites, call HP Customer Care using the number for your country/region.
HP Customer Care by phone
While the HP Photosmart GoGo Photo Studio is under warranty, you can obtain free phone support. For more information, see the warranty statement that came in the box, or go to www.hp.com/support to check the duration of your free support. After the free phone support period, you can obtain help from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region for support options. To receive HP support by phone, call the appropriate support phone number for your location. Standard phone company charges apply. Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. North America: Call 1-800-474-6836 (1-800 HP invent). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Other countries/regions: See the list of support telephone numbers inside the front cover of this manual.
F file formats, supported 47 G GoGo Photo Studio menu 13 H help. See troubleshooting help, onscreen 3 HP Photosmart GoGo Photo Studio accessories 33 storing 32 transporting 33 using handle 33 HP Photosmart software updating 31 HP Real Life technologies 24 HP Software Update 31 I images cropping 24 improving quality 24 removing red eye 24 transferring to a computer 26 viewing for print 23 viewing in slide show 24 viewing on a TV 24 zooming 24 zooming and cropping 24 ink cartridges. See print cartridges ink level, checking 30 L lights 7 loading paper 18 M menu, GoGo Photo Studio
P paper buying and choosing 17 loading 18 maintaining 17, 33 specifications 47 trays 5 troubleshooting 41 paper jams 16, 42, 45 passport photos 24 print cartridges aligning 30 choosing 19 cleaning 29 cleaning contacts 30 storing 32 testing 30 printer accessories 11 cleaning 29 documentation 3, 4 error messages 44 parts 5 specifications 47 printing all images 24 basics 23 borderless prints 24 from a computer 26 from Bluetooth wireless devices 27 from computer 3 from other devices 25 from PictBridge-certified camera 27 help 16 new images 24 passport photos 15, 24 test page 30 prints print cartridges, choosing 19
Q quality images 24 photo paper 33 printing test page 30 troubleshooting 43 R red eyes removal 24 remote control 11, 39 S slide show 24 specifications 47 storing HP Photosmart GoGo Photo Studio 32 photo paper 33 print cartridges 32 system requirements 47 T test page 30 transporting HP Photosmart GoGo Photo Studio 33 transporting printer 11 trays, paper 5 troubleshooting Bluetooth 44 Customer Care 51 error messages 44 flashing lights 35 paper problems 41 quality problems 43 U USB port 5 specifications
Z zooming an image 24
Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by HewlettPackard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover Street, Palo Alto, CA 94304, (650) 857-1501. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
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