Presario 5000
System/Processor Boards System Board, Processor System Board, Processor System Board System Board, w/o AMD Processor Processor Board, 4 MB N+FP Processor, w/ M Chip Processor, w/ M Chip, w/o NIC, w/o FP, 4 MB Processor, w/ FP w/ NIC Processor, w/ FP, w/o NIC Assembly 320460-102 320460-001 Spare Part 320756-001 320725-001 108846-001 386021-001 320446-101 320460-105 320460-106 320460-103 320458-102 320645-001 381338-001 330641-001 329089-001 329090-001 System 5010, 15ED, 20, 23, 30, 34ES, 35, 37 5010, 20, 30, 50, 55ES, 70, 72, 5060 (EMEA only) 5050, 60, 62, 70, 75 5050, 5050 5056
Configuration Jumper Settings (Models 5010 - 5020) Jumper Pins Function P1 - P4 Processor 1,MHz Processor Frequency Frequency Select for 66 MHz Bus Frequency MHz Processor Frequency 1,MHz Processor Frequency 2,MHz Processor Frequency P22 CMOS Clear 1-2* Secure CMOS Power Open Remove jumper for 10 sec, reinstall to clear CMOS * Default Configuration Jumper Settings (Models 5030 - 5075) Jumper Pins Function P1 - P4 Processor 2 200** MHz Processor Frequency Frequency Select for 66 MHz Bus Frequency 1,2 233** MHz Processor Frequency MHz Processor Frequency 1,MHz Processor Frequency 2,MHz Processor Frequency P1-P4 Processor Frequency 2 300** MHz Processor Frequency Select with 100 MHz Bus Frequency 1,MHz Processor Frequency MHz Processor Frequency 1,MHz Processor Frequency 2,3 500** MHz Processor Frequency P22 CMOS Clear 1-2* Secure CMOS Power Open Remove jumper for 10 sec, reinstall to clear CMOS * Default ** Not shipped in these configurations.

Volume Two

Jumper Settings, 66 MHz Frequency (MHz) 200 JP1 OFF JP2 ON JP3 OFF JP4 OFF Jumper Settings, 100 MHz Frequency (MHz) 300 JP1 OFF JP2 ON JP3 OFF JP4 OFF 233 ON ON OFF OFF 266 OFF OFF ON OFF 300 ON OFF ON OFF 333 OFF ON ON OFF

350 ON ON OFF OFF

400 OFF OFF ON OFF

450 ON OFF ON OFF

500 OFF ON ON OFF
Memory SIMMs 48 MB Memory Module 48 MB Memory Module 64 MB Memory Module Memory DIMMs 16 MB, 100 MHz 16 MB, 66 MHz 32 MB, 66 MHz 32 MB, 100 MHz 32 MB, 100 MHz 64 MB, 66 MHz

Assembly 278030-002

Spare Part 320673-001

278030-002 278031-002

278066-001 179190-001
System 5010, 15ED, 15, 20, 23, 30, 34ES, 50, 55ES 5050, 60, 62, 70 5010, 20, 30, 70
Assembly 178923-001 286547-001 286548-101 320767-101 323029-001 320747-101
Spare Part 166969-001 278066-001 341717-001 319326-001 337372-001 320669-001

64 MB, 100 MHz

320768-101

320670-001

System 5056 5050, 57 5050, 57 5034ES, 5020, 30, 32, 35, 37, 38, 50, 70, 72, 75 5010, 20, 30, 60, 70 System 5020 5030, 32, 34ES, 35, 37, 38 5020, 5023 5010, 5050, 56, 57 5050, 55ES, 60, 62, 70, 5070
Microprocessor Pentium-II/266 Pentium-II/300 C2/300 C2/333 MHz CII 333 MHz K6II 350 350, K6-2
Assembly 332811-001 270848-007
Spare Part 332858-001 328413-001 341718-001 341719-001 320647-001 330648-001 337364-001 327583-001 388241-001
320471-002 316356-002 320471-003 278309-001 330631-002
Configuration Code BSV6 BX23 BX24 BX26 BX27 BX28 BX29 BX2C BXV2 BXV3 BXV4 BXV5 BXV7 BXVB BXVC BXZ2 BXZ2 BXZ3 Assembly 320460-102 320460-101 320446-101 320460-101 320446-101 320460-101 320460-101 320446-101 320460-101 320446-101 320460-101 320446-101 320460-101 320446-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-101 320446-101 320446-101 320460-101 320446-101 320460-101 320446-101 320460-101 320446-101 320460-101 320446-101 320460-101 320460-101 320446-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-101 320460-102 320460-102 320460-101 320446-101 320460-101 320446-101 320458-102 System Board Spare Part Model 320756-001 5015ED 320725-320645-001 320725-320645-001 320725-320725-320645-001 320725-320645-001 320725-320645-001 320725-320645-001 320756-320725-001 320756-320725-001 320756-320725-001 320756-320725-001 320756-320725-001 320756-320725-001 320756-320725-320645-001 320645-320725-001 5050, 60 320645-001 380621-001 320725-001 5050, 60 320645-001 320725-320645-001 320725-001 5050, 60 320645-001 320725-001 5055ES 320725-320645-001 320756-320725-001 320756-320725-001 320756-320725-001 320756-001 5034ES 320756-001 5034ES 320725-320645-001 320725-320645-001 329090-Continued

304398-081 304398-351 304398-051 290663-001 165224-062

165224-001

Continued
Z-56K Modem Country Netherlands New Zealand Norway Portugal Puerto Rico Spain Sweden Switzerland Taiwan U Kingdom United States Education United States Retail United States Retail Assembly 007201-003 007201-003 007201-003 292256-003 292256-003 292256-003 007201-003 007201-003 292256-003 007201-003 292256-002 337550-001 292256-002 Spare Part 317296-001 317296-001 317296-001 317297-001 317297-001 317297-001 317296-001 317296-001 317297-002 317296-001 292269-002 337559-001 292269-002 Cable Spare Part 304398-331 165224-033 304398-091 165224-131 165224-012 304398-071 304398-101 304398-111 System 5010, 20, 30, 50, 60, 70 5010, 20, 30, 50, 60, 70 5010, 20, 30, 50, 60, 70 5030, 50, 70 5010, 50 5020, 30, 50, 70 5010, 20, 30, 50, 60, 70 5010, 20, 30, 50, 60, 70 5010, 20, 30 5010, 20, 30, 50, 60, 70 5015ED, 34ES 5057, 70 5010, 15, 30, 35, 50, 72, 75 Assembly 112666-005 112666-005 165224-012 165224-033 165227-033 112666-003 165227-062 112666-005 112666-005 112666-005 112666-005 112666-005 112666-005 112666-005 112666-005 112666-005 112666-005 320560-001 310187-001 320561-001 310188-002 298486-001 320558-001 320560-001 310187-001 320561-001 310188-002 298486-001 320558-001 Spare Part 165224-131 304398-101 165224-012 165224-033 165224-033 137256-001 165224-062 304398-011 304398-181 304398-051 304398-081 304398-091 304398-101 304398-111 304398-331 304398-351 304398-061 320663-001

165224-033

Cable Information Modem Cable - POR Modem Cable - SPAIN Modem Cable - PR Modem Cable - NZ Modem Cable - UK Modem Cable - NA Modem Cable - ITALY Modem Cable Adapter- Aus/NZ Modem Cable Adapter- BEL Modem Cable Adapter- FR Modem Cable Adapter- DK Modem Cable Adapter- NOR Modem Cable Adapter- SWE Modem Cable Adapter- SWI Modem Cable Adapter- NL Modem Cable Adapter- FIN Modem Cable Adapter- IT Cable Kit

Cable Kit (5056)

170720-001
Miscellaneous Keyboard, US Keyboard, US Education Mouse, Ivory Mouse, Ivory (5070) Button Board w/ Bracket Chassis Fan (5070) Controller Boards PCI, 10/100 PCI, 10/100, w/ TX (5070) Power Supply/Battery Power Supply, 110W (model 5050, 56, 57, 60, 62, 70) Battery (5070) Assembly 340740-003 286220-003 149998-006 141649-008 308882-002 298582-003 Assembly 317607-001 122849-001 Assembly 319239-002 Spare Part 340869-003 304242-001 199181-401 337416-001 320664-001 298474-001 Spare Part 317606-001 123494-001 Spare Part 319235-001 234556-001

Memory Upgrade Chart

PROCESSOR BOARD 320460-001
A MAXIMUM OF 256 MB TOTAL MEMORY
MEMORY OPTIONS ARE NOT AVAILABE FOR THE PRESARIO 5000 SERIES

Presario 5070

SYSTEM BOARD 108846-001

MAXIMUM MEMORY 384MB

Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby/resume Power button Advanced Configuration and Power Management (ACPM) compliance

1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Table 1-1 Front Components
Item 1 Component Power light Function On: Computer is turned on. Off: Computer is off or in hibernation. Blinking: Computer is in standby. On: A battery is charging or is close to full charge capacity. Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition. Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking quickly. On or blinking: The internal hard drive or an optical drive is being accessed. Produce stereo sound. Opens the computer.

Battery light

Drive light Speakers Display release button
The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components

Table 1-2 Right-Side Components
Item 1 Component Audio-out (headphone) jack Function Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. Connects an optional stereo microphone. Supports an optional ExpressCard. Connects optional USB devices. Supports an optical disc, such as a CD or DVD. Connects a modem cable (not included). Connects the AC adapter cable.
Audio-in (microphone) jack ExpressCard slot USB port (select models only) Optical drive RJ-11 (modem) jack Power connector
The external components on the rear panel of the computer are shown below and described in Table 1-3.

Rear Panel Components

Table 1-3 Rear Panel Components
Item Component Battery bay Vent Function Holds a battery. Provides airflow to cool internal components. To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
The external components on the left side of the computer are shown below and described in Table 1-4.

Left-Side Components

Table 1-4 Left-Side Components
Item 1 Component Security cable slot Function Attaches an optional security cable to the computer.
The purpose of security solutions is to act as a deterrent. These solutions
do not prevent the product from being mishandled or stolen. Monitor port S-Video-out jack Connects an optional VGA monitor or projector. Connects the video function of an optional S-Video device, such as a television, VCR, or video capture card.

Selecting from the Security Menu

Table 2-2 Security Menu

Select Setup Password Power-On Password Password Options (Password options can be selected only when a power-on password has been set.) DriveLock Passwords To Do This Enter, change, or delete an Setup password. Enter, change, or delete a power-on password. Enable/disable: Stringent security. Requirement of password on restart.
Enable/disable DriveLock; change a DriveLock user or master password. Settings are accessible DriveLock enter Computer Setup byonly when you turning on (not restarting) the computer.

Smart Card Security

Enable/disable smart card power-on support.
A setup password must be established to use this feature.
TPM Embedded Security Enable/disable: Embedded security device state. Power-on authentication support. Automatic DriveLock support. Establish: Notebook asset tracking number. Notebook ownership tags. Disk Sanitizer Establish fast, optimum, or custom settings for disk sanitizing.

System IDs

*Not applicable to SuperDisk LS-120 drives.
Selecting from the Diagnostics Menu
Table 2-3 Diagnostics Menu
Select HDD Self-Test Options Memory Check To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. Run a quick comprehensive test on system memory on the following categories: Walking 0s Walking 1s High Address line testing Alternate Pattern testing
Selecting from the System Configuration Menu
Table 2-4 System Configuration Menu
Select Language Boot Options To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Enable/disable: Swap Fn/Ctrl keys. USB legacy support. BIOS DMA data transfers. Fan Always on while on AC Power. Data Execution Prevention. LAN Power save. Enable/disable: Embedded WLAN Device Radio. Embedded Bluetooth Device Radio. LAN/WLAN Switching. Wake on LAN from Off. Enable/disable: USB Port. 1394 Port. CardBus Slot.

Device Configurations

Built-In Device Options

Port Options

2.2 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 2.20 Description Flowchart 2.1Initial Troubleshooting Flowchart 2.2No Power, Part 1 Flowchart 2.3No Power, Part 2 Flowchart 2.4No Power, Part 3 Flowchart 2.5No Power, Part 4 Flowchart 2.6No Video, Part 1 Flowchart 2.7No Video, Part 2 Flowchart 2.8Nonfunctioning Docking Device (if applicable) Flowchart 2.9No Operating System (OS) Loading Flowchart 2.10No OS Loading, Hard Drive, Part 1 Flowchart 2.11No OS Loading, Hard Drive, Part 2 Flowchart 2.12No OS Loading, Hard Drive, Part 3 Flowchart 2.13No OS Loading, Diskette Drive Flowchart 2.14No OS Loading, Optical Drive Flowchart 2.15No Audio, Part 1 Flowchart 2.16No Audio, Part 2 Flowchart 2.17Nonfunctioning Device Flowchart 2.18Nonfunctioning Keyboard Flowchart 2.19Nonfunctioning Pointing Device Flowchart 2.20No Network/Modem Connection

Install bootable disc.

Try another bootable disc.
Install bootable disc and reboot computer.
Boots from CD or DVD? Done
Reseat drive. Boots from CD or DVD? Done
Booting from another device? Go to

Booting order correct?

Reset the computer. Refer to
Correct boot order using the Setup Utility.
Flowchart 2.15No Audio, Part 1
No audio. Turn up audio internally or externally. Audio? Done
Computer in docking device (if applicable)? Undock Internal audio?
Flowchart 2.16No Audio, Part 2.
Replace the docking device.

Audio?

Flowchart 2.16No Audio, Part 2
Audio driver in OS configured? Reload audio drivers.
Correct drivers for application? Load drivers and set configuration in OS.
Connect to external speaker.
Replace audio board and speaker connections in computer (if applicable).

Audio? Done

1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Flowchart 2.17Nonfunctioning Device

Nonfunctioning device.

Reseat device.
Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
Clear CMOS. Any physical device detected? Fix or replace broken item. Go to Replace hard drive.
Reattach device. Close computer, plug in power, and reboot.
Device boots properly? Replace NIC. If integrated NIC, replace system board. Device boots properly?

Replace diskette drive.

Flowchart 2.18Nonfunctioning Keyboard
Keyboard not operating properly.
Connect computer to good external keyboard.
External device works? Replace system board.
Reseat internal keyboard connector (if applicable).
OK? Replace internal keyboard or cable.

Done OK? Done

Flowchart 2.19Nonfunctioning Pointing Device
Pointing device not operating properly.
Connect computer to good external pointing device.
Reseat internal pointing device connector (if applicable).
OK? Replace internal pointing device or cable.
Flowchart 2.20No Network/Modem Connection
No network or modem connection.
Network or modem jack active? Replace jack or have jack activated.
Digital line? Connect to nondigital line.
NIC/modem configured in OS? Reload drivers and reconfigure. OK?
Disconnect all power from the computer and open.
Replace the NIC/modem (if applicable).
Reseat NIC/modem (if applicable). OK? Done
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers.
3.1 Serial Number Location

Spare Part Number 407852-001 407853-001 407856-001 407856-031 407856-051 407856-061 407856-071 407856-081 407856-091 407856-121 407856-B31 407856-B71 407865-001 407939-001 407940-001 407941-001 408479-001 408483-001 408485-001 410054-001 410118-001 412175-001 Description 5400-rpm, 80-GB hard drive 4200-rpm, 120-GB hard drive Keyboard for use in the United States Keyboard for use in the United Kingdom Keyboard for use in France Keyboard for use in Italy Keyboard for use in Spain Keyboard for use in Denmark Keyboard for use in Norway Keyboard for use in French Canada Keyboard for use internationally Keyboard for use in Sweden and Finland Display Label Kit Composite S-Video and audio cable RF input adapter cable Analog TV tuner TV tuner remote control USB infrared receiver RF cable 4200-rpm, 80-GB hard drive Wireless Antenna Cable Kit (includes transceivers and cables) DVB-T TV tuner
Spare Part Number 412176-001 413100-001 413101-001 413102-001 415493-001 415494-001 415564-001 417024-001 417027-001 417028-001 417699-001 419328-001 430150-001 430151-001 430499-001 430855-001 430858-001 430859-001 Description DVB-T TV tuner antenna DVD/CD-RW Combo Drive DVDRW and CD-RW Double-Layer Combo Drive DVD/CD-RW Double-Layer Combo Drive with LightScribe Base enclosure for use with full-featured computer models Base enclosure for use with defeatured computer models Power connector cable LED board USB/audio board for use with full-featured computers USB/audio board for use with defeatured computers DVD/CD-RW Super Multi Combo Drive with Hitachi LG Data Storage Hard drive cover System board for use with defeatured computers System board for use with full-featured computers AMD Turion 64 ML-40 (2.2-GHz) processor (includes thermal paste) Mobile AMD Sempron-M 3100 (1.8-GHz) processor (includes thermal paste) DVDRW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe DVD/CD-RW Super Multi Double-Layer Combo Drive with LightScribe and Hitachi LG Data Storage
Removal and Replacement Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.y

1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the left side toward you.
3. Remove the Phillips PM2.55.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool into the notch 2 on the back of the optical drive and push to disconnect the optical drive from the system board. 5. Remove the optical drive 3.
Removing the Optical Drive
If it is necessary to replace the optical drive bracket, perform the following steps: 6. Position the optical drive with the connector toward you. 7. Remove the two Phillips PM2.04.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive bracket 2.
Removing the Optical Drive Bracket
Reverse the above procedure to install an optical drive.

5.10 Switch Cover

Switch Cover Spare Part Number Information
For use with full-featured models For use with defeatured models 407827-001 407828-001
1. Prepare the computer for disassembly (Section 5.3). 2. Remove the two Phillips PM2.55.0 screws that secure the switch cover to the computer.
Removing the Switch Cover Screws
3. Turn the computer display-side up with front toward you. 4. Open the computer as far as possible. 5. Insert a flat-bladed tool into the switch cover notches behind the F1, F5, F11, and insert keys 1 and lift up until the switch cover 2 disengages from the computer. 6. Remove the switch cover.
Removing the Switch Cover
Reverse the above procedure to install the switch cover.

5.11 Keyboard

Keyboard Spare Part Number Information
Denmark France French Canada International Italy 407856-081 407856-051 407856-121 407856-B31 407856-061 Norway Spain Sweden/Finland The United Kingdom The United States 407856-091 407856-071 407587-B71 407856-031 407856-001
1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10).
3. Remove the four Phillips PM2.55.0 screws 1 that secure the keyboard to the computer. 4. Lift the rear edge of the keyboard 2 to release it from the top cover.

LED board (includes LED board cable) 417024-001
1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) h. System board (Section 5.15)
2. Remove the two Phillips PM2.55.0 screws 1 that secure the LED board to the top cover. 3. Remove the LED board and cable 2.

Removing the LED Board

Reverse the above procedure to install the LED board.

5.18 Heat Sink

Heat Sink Spare Part Number Information
Heat sink (includes thermal paste) Thermal paste 403827-001 407817-001
2. Turn the system board upside down with the expansion port 2 toward you. 3. Remove the four Phillips PM2.57.0 screws 1 that secure the heat sink to the system board. 4. Remove the heat sink 2. the thermal located Due to the adhesive quality ofprocessor, it pastebe necessary to between the fan assembly and may move the fan assembly from side to side to detach it from the processor.

Removing the Heat Sink

paste thoroughly The thermalthe heatshould1beand processorcleaned from the heat surfaces of sink 2 each time the sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.
Replacing the Thermal Paste
Reverse the above procedure to install the fan assembly.

5.19 Processor

socket that The computer may be equippedorwith a processorBoth types of features either a locking screw a release arm. sockets are documented in this section.
Processor Spare Part Number Information
All processor spare part kits include thermal paste.
AMD Turion 64 ML-40 (2.2-GHz) AMD Turion 64 ML-40 (2.2-GHz) AMD Turion 64 ML-37 (2.0-GHz) AMD Turion 64 ML-34 (1.8-GHz) AMD Turion 64 ML-32 (1.8-GHz)
430499-001 393579-001 393578-001 407836-001 395744-001 407837-001 430855-001 407838-001 407817-001
Mobile AMD Sempron M3300 (2.0-GHz) Mobile AMD Sempron M3100 (1.8-GHz) Mobile AMD Sempron M3000 (1.8-GHz) Thermal paste
1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini PCI module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) h. System board (Section 5.15) i. Heat sink (Section 5.18)

Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature 3 ms 13 ms 24 ms 234,428,rpm 3 ms 13 ms 24 ms 195,364,rpm 3 ms 13 ms 24 ms 156,301,rpm

5C to 55C (41F to 131F)

Certain restrictions and exclusions apply. Consult Customer Care for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
Table 6-3 Hard Drives (Continued)
80-GB* Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security 100 MB/sec ATA security 100 MB/sec ATA security 100 MB/sec ATA security 9.5 mm 70 mm 99 g ATA-5 9.5 mm 70 mm 99 g ATA-5 9.5 mm 70 mm 99 g ATA-5 60-GB* 40-GB*
Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature 3 ms 13 ms 24 ms 156,301,rpm 3 ms 13 ms 24 ms 117,210,rpm 3 ms 13 ms 24 ms 78,140,rpm
Table 6-4 DVD/CD-RW Combo Drive
Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge 1.5 cm (0.59 in) Write: CD-R and CD-RW
Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch
12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.047 in) 0.74 m
Table 6-4 DVD/CD-RW Combo Drive (Continued)
Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds CD media < 110 ms < 210 ms Line-out, 0.7 V rms 2 MB DVD media < 130 ms < 225 ms
Table 6-5 DVDRW and CD-RW Double-Layer Combo Drive
Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW
Table 6-5 DVDRW and CD-RW Double-Layer Combo Drive (Continued)
Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time 2,400 KB/s (150 KB/s at 1X CD rate) 1,200 KB/s (150 KB/s at 1X CD rate) 3,600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1,352 KB/s at 1X DVD rate) 5,400 KB/s (1,352 KB/s at 1X DVD rate) 2,700 KB/s (1,352 KB/s at 1X DVD rate) 16.6 MB/s < 15 seconds < 6 seconds CD < 175 ms < 285 ms Audio-out, 0.7 Vrms 2 MB DVD < 230 ms < 335 ms

Where used: 2 screws that secure the base enclosure to the computer (documented in Section 5.13)
Where used: 11 screws that secure the base enclosure to the computer (documented in Section 5.13)
Table A-8 Phillips PM2.59.0 Screw

Length 9.0 mm

Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.12)
Phillips PM2.59.0 Screw Locations
Table A-9 Phillips PM2.57.0 Screw

Head Width 6.0 mm

Qty. 10

Length 7.0 mm

Where used: 6 screws that secure the display bezel to the display enclosure (documented in Section 5.12)
Phillips PM2.57.0 Screw Locations
Table A-9 Phillips PM2.57.0 Screw (Continued)
Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.18)
Table A-10 Phillips PM1.53.0 Screw

Head Width 3.0 mm

Thread 1.5 mm
Where used: 2 screws that secure the Bluetooth module to the top cover (documented in Section 5.14)
Phillips PM1.53.0 Screw Locations
Table A-11 Silver Phillips PM2.54.0 Screw

Qty. 5

Where used: 4 screws that secure the display bezel to the display enclosure (documented in Section 5.16)
Silver Phillips PM2.54.0 Screw Locations
Table A-11 Silver Phillips PM2.54.0 Screw (Continued)
Where used: One screw that secures the expansion port 2 bracket and fan assembly to the system board (documented in Section 5.20)
Silver Phillips PM2.54.0 Screw Location
Table A-12 Slotted SM1.59.0 Screw
Where used: 2 screws that secure the fan assembly to the system board (documented in Section 5.20)
Slotted M1.59.0 Screw Locations
Table A-13 Phillips PM3.06.0 Screw

Length 6.0 mm

Phillips PM3.06.0 Screw Locations
Software Update and Recovery

Updating Software

Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To update the software: 1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. stored ROM. The computer system BIOS is system,on the systemhow the The BIOS initializes the operating determines

Backing Up Your Information

When to Back Up

On a regularly scheduled basis.
Set reminders to back up your information periodically.
Before the computer is repaired or restored. Before you add or modify hardware or software.

Backup Suggestions

Create system restore points using Windows XP Professional System Restore feature. Store personal files in the My Documents folder and back up these folders periodically. Back up templates stored in their associated programs. Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a Word document: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. To paste the copied images into a document, open Word, and then select Edit > Paste.
Using System Restore Points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. earlier point affect Recovering to ancreated restorethe lastdoes notpoint. data files saved or e-mails since restore You also can create additional restore points to provide increased protection for your system files and settings.
When to Create Restore Points
Before you add or extensively modify software or hardware. Periodically, whenever the system is performing optimally.
to If you revertthe a restore point and then change your mind, you can reverse restoration.
Create a System Restore Point
1. Select Start > Help and Support, and then click System Restore. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions.
Restore to a Previous Date and Time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support, and then click System Restore. The System Restore window opens. 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions.

Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability. keep them safe place. The Handle these discs carefully andonly one setin arecovery discs. software allows the creation of of Note the following guidelines before creating recovery discs:

Removing the LCD Panel

7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel.
Removing the LCD Panel Frame Screws
9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel.
Removing the LCD Panel Frame
11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover.
Removing the Backlight Cover
14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel.
Releasing the Backlight Cables
16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel.
Removing the Backlight Frame
WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
18. Slide the backlight out of the backlight frame.

Removing the Backlight

19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.

Releasing the LCD Panel

23. Remove the LCD panel.
24. Recycle the backlight and LCD panel.
Connector Pin Assignments
Table D-1 Universal Serial Bus

Pin 1 2

Signal +5 VDC Data

Pin 3 4

Signal Data + Ground
Table D-2 RJ-45 (Network)
Signal Transmit + Transmit Receive + Unused

Pin 7 8

Signal Unused Receive Unused Unused

Table D-3 S-Video-Out

Signal TV-Ground TV-CVBS TV-Ground TV-Ground
Signal TV-CD TV-Ground TV-YD
Table D-4 External Monitor
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog

Pin 15

Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock

Table D-5 RJ-11 (Modem)

Signal Unused Tip Ring
Signal Unused Unused Unused
Table D-6 Audio-In (Microphone)
Signal Audio signal in Audio signal in

Signal Ground

Table D-7 Audio-Out (Headphone)
Signal Audio out, left channel Audio out, right channel
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

General Requirements

The requirements listed below are applicable to all countries.
The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each countrys power system. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan Accredited Agency EANSW OVE CEBC CSA DEMKO FIMKO UTE VDE IMQ METI Applicable Note Number 1 3

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
3-Conductor Power Cord Set Requirements (Continued)
Country/Region Korea The Netherlands Norway Peoples Republic of China Sweden Switzerland Taiwan United Kingdom United States Accredited Agency EK KEMA NEMKO CCC SEMKO SEV BSMI BSI UL Applicable Note Number 2
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. 4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

Index2

Display Screw Kit, spare part number 313, 321, 531 drive light 17 drives, preventing damage 43 DVB-T TV tuner antenna, spare part number 318, 324 DVB-T TV tuner, spare part number 318, 323 DVD/CD-RW Combo Drive precautions 43 spare part numbers 35, 317, 324, 519 specifications 66 DVDRW and CD-RW Combo Drive precautions 43 spare part numbers 35, 317, 324, 519 specifications 68

F1 to F12 keys 113

electrostatic discharge 44, 48 expansion port expansion product troubleshooting 214 ExpressCard assembly removal 576 spare part number 35, 322, 576 ExpressCard slot 18 ExpressCard slot bezel 314 external monitor port location 110 pin assignments D4
fan assembly removal 569 spare part number 39, 321, 569 features 12 feet illustrated 314 locations 511 flowcharts, troubleshooting no audio 221, 222 no network/modem connection 226 no OS loading 215 no OS loading from diskette drive 219 no OS loading from hard drive 216, 217, 218 no OS loading from optical drive 220 no power 28, 210, 211 no video 212, 213 nonfunctioning device 223 nonfunctioning docking device 214 nonfunctioning keyboard 224 nonfunctioning pointing device 225 Fn key 113 front components 16

Index3

grounding equipment and methods 47
keyboard removal 524 spare part numbers 33, 323, 524 troubleshooting 224 keyboard components 112 keypad keys 113
hard drive OS loading problems 216 precautions 43 removal 57 spare part numbers 39, 317, 322, 323, 57 specifications 64 hard drive bay 119 hard drive cover illustrated 314 removal 58 spare part number 37, 39, 314, 324, 58 headphone jack location 18 pin assignments D6 headset, spare part number 319, 320 heat sink removal 562 spare part number 39, 321, 562
Label Kit, spare part number 318, 321 labels area 118 LED board removal 560 spare part number 33, 324, 560 left-side components 19, 110
mass storage devices, spare part numbers 316 media cable, spare part number 318 memory map specifications 615 memory module removal 512 spare part numbers 311, 320, 322, 512 Memory Reader 111 Memory Reader light 111
I/O address specifications 612 interrupt specifications 610

Index4

memory/Mini PCI module compartment cover illustrated 314 location 119 removal 513 microphone jack location 18 pin assignments D6 Mini PCI communications module removal 516 spare part numbers 311, 320, 516 modem connector cable illustrated 315 removal 551 modem jack location 18 pin assignments D5 modem module troubleshooting 226 monitor port location 110 pin assignments D4

TouchPad cable illustrated 315 spare part number 33, 321 TouchPad horizontal scroll zone 117 TouchPad vertical scroll zone 117 TouchPad, location 117 transporting precautions 45 troubleshooting audio 221 Computer Setup 21 expansion product 214 flowcharts 26 keyboard 224 modem 226 network 226 nonfunctioning device 214, 223 OS loading 215 overview 21 pointing device 225 power 28 video 212 TV tuner remote control, spare part number 318
Universal Serial Bus (USB) port location 18, 111 pin assignments D1 unknown password 14 USB digital drive, spare part number 317, 319, 320

Index7

USB infrared receiver, spare part number 318 USB travel mouse, spare part number 319, 320 USB/audio board removal 552 spare part numbers 39, 324, 552 USB/audio board cable illustrated 315 removal 552
vent, locations 19, 119 video troubleshooting 212 volume buttons 115
Windows applications key 113 Windows logo key 113 wireless antenna disconnecting 517, 528 spare part number 313, 531 wireless button 115 workstation precautions 46

Index8