Chapter 6 RAID Configuration and Management
Introduction to RAID.... 6-1 Overview of RAID.... 6-1 RAID Terminology.... 6-1 Integrated ATA RAID Configuration Utility... 6-3 Configuration Utility Features.... 6-3 Using the Configuration Utility... 6-3
Integrated ATA RAID Management Utility...6-7 Management Utility Features...6-7 Using the Management Utility....6-7 Troubleshooting....6-8 Drive Connection Tips....6-9 Configuration and Setup Tips...6-9
Appendix A Regulatory Compliance Notices
Regulatory Compliance Identification Numbers.. A-1 Federal Communications Commission Notice... A-1 Class A Equipment.... A-2 Class B Equipment.... A-2 Declaration of Conformity for Products Marked with the FCC Logo United States Only.... A-3 Modifications.... A-3 Cables.... A-3 Canadian Notice (Avis Canadien).... A-4 Class A Equipment.... A-4 Class B Equipment.... A-4 European Union Notice... A-4 Japanese Notice.... A-5 BSMI Notice.... A-5 Laser Devices.... A-6 Laser Safety Warnings... A-6 Compliance with CDRH Regulations... A-6 Compliance with International Regulations... A-6 Laser Product Label... A-7 Laser Information.... A-7 Battery Replacement Notice... A-8 Power Cords.... A-8 Mouse Compliance Statement... A-9
Appendix B Electrostatic Discharge
Grounding Methods.... B-2
Appendix C Server Error Messages Appendix D Server Specific Troubleshooting
When the Server Does Not Start... D-1 Diagnostic Steps.... D-4 Problems After Initial Power Up... D-9 System Configuration Reset.... D-12 ROMPaq Disaster Recovery.... D-13 Other Information Resources.... D-14
Appendix E Server Specifications
Server Specifications...E-1 Environmental Specifications...E-2
Appendix F Battery Replacement Index List of Tables
Table 1-1: Front Panel Components... 1-2 Table 1-2: Front Panel LEDs... 1-3 Table 1-3: Media Components.... 1-5 Table 1-4: Rear Panel Components... 1-6 Table 1-5: Rear Panel LEDs.... 1-7 Table 1-6: System Board Components... 1-8 Table 1-7: System Configuration Switch Settings... 1-9 Table 1-8: System Board LEDs... 1-11 Table 1-9: ATA Cable Components... 1-15 Table 4-1: ATA Cabling Sequence... 4-18 Table 5-1: Auto-Configuration Process... 5-8 Table D-1: Diagnostic Steps... D-4 Table D-2: Is the System Power LED Amber?... D-5
Table D-3: Table D-4: Table D-5: Table D-6: Table D-7: Table D-8: Table E-1: Table E-2:
Is the System Power LED Green?... D-6 Is the Internal Health LED Green?... D-7 Is the Monitor Displaying Information?.. D-8 System Cannot Load SmartStart.. D-9 SmartStart Fails During Installation... D-11 Server Cannot Load the Operating System.. D-11 Server Specifications... E-1 Environmental Specifications.... E-2

This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP ProLiant ML330 Generation 3 server.

Audience Assumptions

This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Important Safety Information
Before installing this product, read the Important Safety Information document included with the server.

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult the documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. Weight in kg Weight in lb WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

IMPORTANT: If you change the RAID level, you must re-install the operating system. For more information on configuring arrays, refer to Chapter 6, RAID Configuration and Management.
6. Install Insight Manager to manage the server. The software is located on the Management CD. For Management CD initialization procedures, refer to the ProLiant Essentials Foundation Pack that ships with the server.
IMPORTANT: To benefit from the Pre-Failure Warranty on processors, hard drives, and memory modules, you must install and use Insight Manager.
7. After verifying the server configuration, back up the system configuration. For more information, refer to the System Configuration Utility menu on the SmartStart CD. 8. Install any additional hardware. Refer to the documentation that ships with the option or refer to Chapter 4, Hardware Options Installation. 9. Install any application software.
Server with an OS Purchased Separately
To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (www.hp.com). If you purchased the operating system separately, HP recommends that you install it with the SmartStart CD. Refer to the ProLiant Essentials Foundation Pack for instructions on using SmartStart. The first time the server is configured, the SmartStart program automatically creates a necessary partition on the hard drive. This partition cannot be used for any other purpose and is not a traditional system partition. To install the operating system for the first time: 1. Be sure that the server location meets the required environmental standards. Refer to Tower Server Optimum Environment in this chapter. 2. Install any hardware options. Refer to the documentation that ships with the option or refer to Chapter 4, Hardware Options Installation. 3. Connect any peripheral devices to the rear panel connectors. For the location of rear panel connectors, refer to Chapter 1, Component Identification.
4. Connect the power cord to the AC power connector on the server rear panel. 5. Press the Power On/Standby button. 6. Before selecting the operating system, press the F8 key during POST if you are using an ATA model to configure RAID array. The default configuration is RAID 0.
IMPORTANT: To avoid automatic RAID 0 configuration in ATA models, you must configure an array before OS installation. If you change the RAID level, you must re-install the operating system. For more information on configuring arrays, refer to Chapter 6, RAID Configuration and Management.
7. To select the type of operating system and set the date and time, run ROM-Based Setup Utility (RBSU) by pressing the F9 key when prompted during initial boot. For more information on RBSU, refer to Chapter 5, Server Configuration and Utilities, or refer to the HP ROM-Based Setup Utility User Guide. 8. Insert the SmartStart CD into the CD-ROM drive and configure the server: For configuration procedures, refer to Configuring the Server in this chapter. For SmartStart CD initialization procedures, refer to Chapter 5, Server Configuration and Utilities or the ProLiant Essentials Foundation Pack that ships with the server. 9. Install the operating system software. 10. Install Insight Manager to manage the server. The software is located on the Management CD. For Management CD initialization procedures, refer to the ProLiant Essentials Foundation Pack that ships with the server.

NOTE: If you have two drives, connect one on each ATA channel. The performance of the array is enhanced with one drive per channel.
5. If applicable, remove all terminating jumpers from third-party SCSI devices (HP SCSI cables are terminated).
NOTE: Using a non-LVD (single-ended) SCSI device affects the SCSI bus performance of the server. Any SCSI devices that are Wide-Ultra or older are single-ended.
6. Locate the hard drive screws on the front of the chassis.
7. Install the hard drive: a. Slide the drive into the drive bay. b. Secure the drive with two screws on each side of the drive compartment.
8. Slide the drive compartment back into the chassis, and then install the three shipping screws removed in step 3. 9. Connect the data and power cables to the back of all devices. For specific cabling information, refer to Cabling a Hard Drive in this chapter. 10. Install the access panel and the front bezel. Refer to Chapter 2, Server Operations.
Installing a Hard Drive into a Removable Media Bay
To install a hard drive using a drive tray: 1. Complete the Preparation Procedures in this chapter. 2. Configure the device: For SCSI devices, set the SCSI ID on the drive. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus. Refer to the documentation provided with the device for instructions on how to set the SCSI ID. For IDE (ATAPI or ATA) devices, be sure that the jumper on the drive is set to Cable Select (CS) so that the drive device ID is determined by the cable. For more information, refer to Cabling a Hard Drive in this chapter. 3. Locate the hard drive screws on the front of the chassis.
4. Install the hard drive: a. Set the drive into the drive tray. b. Secure the drive with four screws on the bottom of the drive tray.
5. Install the drive tray: a. Slide the drive tray into the removable media bay. b. Secure the drive tray with a screw on each side.
6. Connect the data and power cables to the back of all devices. For specific cabling information, refer to Cabling a Hard Drive in this chapter. 7. Install the access panel and the front bezel.

Note: For drive bay locations, refer to Chapter 1, Component Identification.
4. Connect the next available power cable connector to the hard drive. For more information about connecting ATA cables, refer to Drive Connection Tips in Chapter 6, RAID Configuration and Management.
Installing a Tape Drive or Other Removable Media Device
To install a tape drive: 1. Complete the Preparation Procedures in this chapter. 2. Configure the device: For SCSI devices, set the SCSI ID on the drive. You must manually set the SCSI ID on each device to a unique value in the range of 0 to 6 for each SCSI bus. Refer to the documentation provided with the device for instructions on how to set the SCSI ID. For IDE (ATAPI or ATA) devices, be sure that the jumper on the drive is set to Cable Select (CS) so that the drive device ID is determined by the cable. For more information, refer to Cabling a Hard Drive in this chapter.
NOTE: When installing an ATAPI tape drive, refer to Cabling an ATAPI Tape Drive in Chapter 5, Server Cabling.
3. Remove the drive tray. Refer to Removing a Media Bay Drive Tray in this section.
4. Remove the rails from the drive tray: a. Use a Torx T-15 tool to remove the guide screws. b. Remove the rails from a removable media bay blank.
5. Install the rails on the tape drive.
6. Slide the tape drive into the removable media bay.
7. Connect the end of the existing ATA cable to the IDE (ATAPI) connector on the system board. For the IDE connector location, refer to Chapter 1, Component Identification. 8. Connect the cable connector labeled Device 1 to the tape drive. 9. Connect the cable connector labeled Device 0 to the CD-ROM drive. 10. Connect the next available power cable connector to the hard drive. 11. Install the access panel and the front bezel. Refer to Chapter 2, Server Operations.
Installing a Two-Bay Hot-Plug SCSI Drive Cage
NOTE: For additional information about the two-bay hot-plug SCSI drive cage, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions.
To install the two-bay hot-plug SCSI drive cage: 1. Complete the Preparation Procedures in this chapter. 2. Remove the bezel that ships attached to the drive cage: a. Use a Torx T-10 tool to loosen the two screws. b. Remove the screws from the bezel. c. Remove the bezel from the drive cage.
IMPORTANT: Be sure that the unit identification numbers (0 and 1) appear on the right side of the drive cage front panel. For identification purposes, the number 2 appears on the back of the bezel shipped with the option kit.
3. Reverse the actions in step 1 to install the smaller bezel from the option kit on the drive cage.
IMPORTANT: The drive cage can be installed only in the top two bays.
4. Remove the media bay blanks from media bays 2 and 3: a. Remove the screws from the blanks. b. Remove the blanks from the bays.

5. Remove the CD-ROM from media bay 1: a. Press the release latches on the CD-ROM drive. b. Remove the CD-ROM drive from the media bay.
6. Install the CD-ROM drive in media bay 3.
CAUTION: Use care when sliding the CD-ROM drive into the bay. Excess force can damage the system board.
IMPORTANT: To install the rails on the drive cage, always use the screws that ship with the two-bay hot-plug SCSI drive cage option kit. IMPORTANT: Install the right-hand rail on the left side of the drive cage, and the left-hand rail on the right side of the drive cage.
7. Install the rails: a. Position the rails and two guide screws in the lower mounting holes on each side of the drive cage. b. Tighten the screws.
IMPORTANT: Always use the SCSI cable that ships with the drive cage option kit. Other available SCSI cables may not support Ultra3 SCSI.
8. Connect the SCSI cable that ships with the optional drive cage to the SCSI connector on the back of the drive cage. 9. Thread the SCSI cable through the media bay. 10. Locate the power cable inside the server and connect it to the power connector on the back of the drive cage. 11. Install the drive cage: a. Slide the drive cage into the removable media bay until it locks into place. b. Screw the ends of the rails into the chassis on both sides.
12. Connect the other end of the SCSI cable to the SCSI connector on the SCSI controller or optional array controller.
For additional information, refer to the HP Internal Two-Bay Hot-Plug SCSI Drive Cage Installation Instructions.

Expansion Boards

To install an expansion board: 1. Complete the Preparation Procedures in this chapter. 2. From inside the chassis, push the expansion slot cover through the rear of the chassis. 3. Depending on the length of the expansion card, do one of the following: If the card is full-length, go to step 4. If the card is half-length, go to step 5.
4. Release the expansion board retainer: a. Loosen the screw. b. Turn the retainer back towards the front of the chassis.
5. Install the expansion board: a. Insert the expansion board into the slot. b. Secure the board with a screw.

Auto-Configuration Process
The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence that occurs, the system ROM automatically configures the entire system without needing any intervention. During this process, the Option ROM Configuration for Arrays (ORCA) utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.
Table 5-1: Auto-Configuration Process
Drives Installed 3, 4, 5, or 6 More than 6 Drives Used 3, 4, 5, or RAID Level RAID 0 RAID 1 RAID 5 None
Note: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings.
To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration process configures the system for a Microsoft Windows 2000 operating system and the English language. To change any default settings in the auto-configuration process, such as the settings for language, operating system, and primary boot controller, execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility Guide on the Documentation CD or the white paper on the HP FTP site (ftp://ftp.compaq.com /pub/products/servers/management/rbsu-whitepaper.pdf).

Boot Options

After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the POST sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from a diskette, CD, or hard drive. During this time, the menu on the screen allows you to install an operating system or make changes to the server configuration in RBSU. For more information, refer to the HP ROM-Based Setup Utility Guide on the Documentation CD.

Redundant ROM Support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 2-MB ROM that acts as two separate 1-MB ROMs. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains the backup version.
Safety and Security Benefits
When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the existing ROM version if the new ROM becomes corrupted for any reason. This feature protects the previous ROM version, even if you experience a power failure while flashing the ROM.
Access to Redundant ROM Settings
Use ROMPaq utilities to create a backup ROM image before upgrading the configuration or to restore saved ROM data.

RBSU Access To access the redundant ROM through RBSU: 1. Access RBSU by pressing the F9 key when prompted at startup. 2. Select ROM Selection in the Advanced Options menu of RBSU. 3. Select one of the ROM banks as the system ROM. 4. Press the Enter key. 5. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. 6. Restart the server. Manual Access To access the redundant ROM manually 1. Power down the server. Refer to Chapter 2, Server Operations. 2. Remove the front bezel. Refer to Chapter 2, Server Operations. 3. Remove the access panel. Refer to Chapter 2, Server Operations. 4. Set the system configuration switch positions 1, 5, and 6 to the On position. For the location of the system configuration switch, refer to Chapter 1, Component Identification. 5. Power up the server. Refer to Chapter 2, Server Operations. The ROM will beep and halt when the ROM images have been swapped. 6. Power down the server and reset all system configuration switch positions to the default Off position. 7. Power up the server. If both the current and previous versions of the ROM are corrupted, refer to ROMPaq Disaster Recovery in Appendix D, Server Specific Troubleshooting. When the server boots, it identifies whether the current ROM bank is corrupt. If a corrupt ROM is detected, the server boots from the backup ROM and alerts you through POST that the ROM bank is corrupt.

ROMPaq

Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system. The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities.
CAUTION: Do not power down during a firmware upgrade. A loss of power during upgrade may corrupt the firmware and prevent the server from starting.
For more information about the ROMPaq utility, refer to the HP website (www.hp.com/servers/manage).
System Online ROM Flash Component Utility
The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features: Works offline and online Supports Microsoft Windows NT, Windows 2000, Windows Server 2003, Novell Netware, and Linux operating systems
IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, refer to the HP FTP site (ftp://ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf).

IMPORTANT: The spare option is applicable only in RAID 1 for the server. If a spare is not available, the failed drive must be replaced with a new drive so that the data on the failed drive can be rebuilt. The replacement drive capacity must be greater than or equal to the failed drive it replaces.
Integrated ATA RAID Configuration Utility
The Integrated ATA RAID Configuration Utility is a standard feature of ATA models of the server. This section details the features of the utility, including how to access and change utility options.
Configuration Utility Features
The features of the Integrated ATA RAID Configuration Utility include the following: Optimized drive access RAID support before operating system loads Automatic detection and configuration (default is RAID 0) Support for PIO modes 0-4, MDMA modes 0-2, and Ultra DMA modes 0-5 (0-5 for ATA/100) Support for RAID levels 0, 1, and 1+0 Multiple drive rebuilding Special handling of spare drive and rebuilding
Using the Configuration Utility
After all hard drives have been installed and connected, press the F8 key during startup to run the Integrated ATA RAID Configuration Utility and view the setup screen.
IMPORTANT: If you do not run the configuration utility setup (F8), the option ROM will automatically configure the drives to individual RAID 0 arrays.
The setup screen has three menu windows: Array Information Physical Drive Information Help Information

Array Information

IMPORTANT: You cannot add drives or remove drives from an array that already has been configured, without destroying the data present on the already configured array.
The Array Information window of the setup screen displays all the drive arrays configured. Use this window to create, delete, or edit the existing configurations. Press the up arrow and down arrow keys to navigate the properties, and then press the Enter key to edit your selection. You can create additional arrays in this window. For more information, refer to the HP ProLiant ML330 Generation 3 Server Maintenance and Service Guide.
NOTE: To add additional arrays, follow the onscreen steps after an array configuration is selected. Refer to Help Information for more information about arrays.

Build Arrayis used to rebuild the array using a spare drive. When Build Array starts, it prompts the user to select the target drive, and then the rebuild starts. This option applies only to RAID 1 and RAID 1+0 arrays. Initialize Arrayis used to clear the configuration information from drives attached to the Integrated ATA RAID controller. Delete Array (F5)allows you to delete a currently configured array. Restore Old Configuration (F6)restores the configuration that was there before you entered the utility. Edit Options (F7)edits the physical drive option status boxes located in the top right corner of the Physical Drive Information window. The options are as follows: WC-OFFenables or disables write cache.
CAUTION: Enabling write cache may cause data loss or corruption during an unexpected loss of power.
DMA-ONenables or disables DMA (direct memory access) transfers, in which data is transferred directly from the memory to the hard drive without microprocessor intervention. Pressing the F7 key allows you to enable or disable these options. Press the F7 key, move the cursor to the desired box, and then press the spacebar to check off the option. When enabled, the option status boxes change from red to green. Save and Exit (F10)saves the configuration and exits the utility. If you do not want to save the configuration or any changes that you have made, press the Esc key. Respond appropriately to the subsequent message boxes requiring confirmation.
Integrated ATA RAID Management Utility
The Integrated ATA RAID Management Utility is a standard feature of ATA models of the server. This section details the features of the utility, including how to access and change utility options.
Management Utility Features
The features of the Integrated ATA Management Utility include: Visual representation of array status using the Applications tray icon (Microsoft OS only) Writing of array status to log file (Linux, Netware, and Microsoft OS) Writing of array status to the console (Netware OS) Automatic rebuild of pre-configured online spares following a RAID 1 failure (Linux, Netware, and Microsoft OS)
Using the Management Utility
Once installed and running, no user intervention is required for the use of the Integrated ATA RAID Management Utility. The utility runs automatically at boot time. If you must shut down the utility for any reason (such as updating to a newer version), follow OS-specific instructions in this section: Microsoft Operating Systems Right-click on the Spy tray icon (a small, round character with sunglasses) and select Quit Spy. The Integrated ATA RAID Management Utility will quit. To restart the utility, perform one of the following actions: Log out of and back into Windows to restart the utility. Reboot the unit. Manually start the application.

Battery Replacement Notice
The computer is provided with an internal lithium battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider.
WARNING: The computer contains an internal lithium manganese dioxide, or a vanadium pentoxide, or an alkaline battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery. Do not expose to temperatures higher than 60C (140F). Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace only with the spare parts designated for this product.
Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use public collection system or return them to HP or to authorized resellers.

Power Cords

The power cord set included in the server meets the requirements for use in the country where you purchased the server. If you need use this server in another country, you should purchase a power cord that is approved for use in that country.
The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 1.00 mm or 18AWG, and the length of the cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). If you have questions about the type of power cord to use, contact your authorized service provider.
IMPORTANT: Route power cords so that they will not be walked on or pinched by items placed upon or against them. Pay particular attention to the plug, electrical outlet, and the point where the cords exit from the product.
Mouse Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Contact the authorized service provider for replacement parts and service.
Table D-5: Is the Monitor Displaying Information?
Answer No Possible Reasons The monitor may not have power. Video may not be connected properly. Switches may not be correctly set on the system board. Nonvolatile RAM (NVRAM) may be corrupted. The system ROM and redundant ROM may be corrupted. The system board may need to be replaced. Possible Solutions Be sure that the monitor power cord is plugged in and that the monitor power switch has been pressed. If a video board is installed, be sure that the video board is seated properly and that the video cable is connected properly. If a RILOE II board is installed, be sure that the video cable is connected to the video connector on the RILOE II board. Check the video connections. Refer to the Servers Troubleshooting Guide for information on video problems. Be sure that the switch settings on the system board are correctly set. Clear NVRAM in RBSU. Are there any audible indicators, such as a series of beeps? A series of beeps is the audible signal indicating the presence of a POST error message. Refer to the Servers Troubleshooting Guide for a complete description of each beep sequence and the corresponding error messages. Contact the authorized service provider for assistance. Yes Video is available for diagnosis. Determine the next action by observing POST progress and error messages. Refer to the Servers Troubleshooting Guide for a complete description of each POST error message.
Problems After Initial Power Up
After the server has passed POST, you may still encounter errors, such as an inability to load the operating system.
NOTE: If the server is rebooting repeatedly, be sure that the server is not restarting due to an Automatic Server Recovery-2 (ASR-2) power-up caused by another problem. Check Insight Manager for notification of this event. Refer to the Servers Troubleshooting Guide for more information.
Refer to the Servers Troubleshooting Guide for the following: Information you must collect when diagnosing software problems and to provide when contacting support Instructions on how to upgrade the operating system and its drivers Information on available recovery options and advice on minimizing downtime
Use the tables in this section to troubleshoot server installation problems that occur after the initial startup.
Table D-6: System Cannot Load SmartStart
Possible Cause A SmartStart requirement is not met. The wrong version of SmartStart is being installed. Possible Solution Check the SmartStart Release Notes provided in the SmartStart Online Reference Information on the SmartStart CD. Refer to the HP website to check the version of SmartStart.

HP CONFIDENTIAL Writer: Rob Weaver File Name: l-appe Server Specifications.doc Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:36 PM
Environmental Specifications
Table E-2: Environmental Specifications
Specification Temperature range* Operating Shipping Maximum wet bulb temperature Relative humidity (noncondensing) Operating Non-operating 10% to 90% 5% to 95% 50F to 95F (10C to 35C) -40F to 158F (-40C to 70C) 82.4F (28C) Value
* All temperature ratings shown are for sea level. There is an altitude derating of 1C per 300 m to 3,000 m (1.8F per 1,000 ft to 10,000 ft).

Battery Replacement

If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. When replacing a battery, use a CR2032 3V lithium coin cell battery.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:
Do not attempt the recharge the battery. Do not expose the battery to temperatures higher than 60C (140F). Do not disassemble, puncture, crush, short external contacts, or dispose of in fire or water. Replace only with the spare designated for this product.
To remove the component: 1. Power down the server. Refer to Powering Down the Server in Chapter 2, Server Operations. 2. Remove the front bezel. Refer to Removing the Front Bezel in Chapter 2, Server Operations. 3. Remove the access panel. Refer to Removing the Access Panel in Chapter 2, Server Operations.
HP CONFIDENTIAL Writer: Rob Weaver File Name: m-appf Battery Replacement.doc Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:39 PM
4. Locate the battery on the system board. Refer to Chapter 1, Component Identification.
NOTE: If you have expansion boards installed, it may be necessary to remove them to gain access to the battery. Refer to Chapter 4, Hardware Options Installation.
5. Remove the battery: a. Press outward on the latch at the top of the battery holder to release the battery. b. Lift the battery away from the holder.
To replace the component, reverse the removal procedure.
IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. Refer to Chapter 5, Server Configuration and Utilities.

QuickSpecs

Overview

HP NC7170 PCI-X Dual Port 1000T Gigabit Server Adapter
The HP NC7170 PCI-X Dual Port 1000T Gigabit Server Adapter is a networking solution for HP ProLiant servers using twisted-pair cabling. The NC7170 NIC is available with two different brackets with two different model numbers: A standard, full size bracket A half-length, low-profile bracket that fits into HP ProLiant half slots Both versions run over Category 5 (or better) wiring and are the first HP server adapters to combine dual port 10/100/1000 speeds with PCI-X bus technology for twisted-pair environments. Along with all the advanced features that HP ProLiant customers have come to expect, the NC7170 includes support for Wake-on-LAN (WOL), Dual Address Cycles (DAC), and Pre-Boot Execution environment (PXE).

Models

HP NC7170 PCI-X Dual Port 1000T Gigabit Server Adapter NOTE: Please see the "Server Support" section for supported HP ProLiant server details. NOTE: The NC7170 supports 10/100/1000Mbps Ethernet speeds as well as a PCI-X 64-bit/133MHz Interface, and it is backwards compatible with existing PCI bus architectures. Additionally, the NC7170 ships with support for PCI Hot Plug, Jumbo Frames, Network Fault Tolerance, Load Balancing, and various offload capabilities that improve performance. Kit Contents NC7170 PCI-X Dual Port 1000T Gigabit Server Adapter CD containing Drivers, User Guide, and Installation and Diagnostic Utilities Quick Install Card Product Quality Statement Product Warranty Statement 313881-B21

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Worldwide Version 24 July 13, 2009

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Standard Features
Server Support ProLiant DL (rack-optimized): HP ProLiant DL140 G2 HP ProLiant DL140 G3 HP ProLiant DL145 HP ProLiant DL145 G2 HP ProLiant DL320 G3 HP ProLiant DL320 G4 HP ProLiant DL360 G4 HP ProLiant DL360 G4p HP ProLiant DL360 G5 HP ProLiant DL365 HP ProLiant DL380 G4 HP ProLiant DL380 G4 Packaged Cluster with MSA1000 HP ProLiant DL380 G4 Packaged Cluster with MSA500 G2 HP ProLiant DL380 G5 HP ProLiant DL385 HP ProLiant DL385 Packaged Cluster with MSA500 G2 HP ProLiant DL385 G2 HP ProLiant DL580 G2 HP ProLiant DL580 G3 HP ProLiant DL580 G4 HP ProLiant DL585 HP ProLiant DL585 G2 HP ProLiant DL740 HP ProLiant DL760 G2 ProLiant ML (expansion-optimized): HP ProLiant ML310 G2 HP ProLiant ML330 G3 HP ProLiant ML350 G4 HP ProLiant ML350 G4p HP ProLiant ML350 G5 HP ProLiant ML370 G4 HP ProLiant ML370 G5 HP ProLiant ML570 G2 HP ProLiant ML570 G3 HP ProLiant ML570 G4 NOTE: This is a list of supported servers. Some may be discontinued. Please check server QuickSpecs for additional compatibility information.

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Performance
Gigabit Throughput Combined with Legacy Ethernet Support
A 10/100/1000Mbps Ethernet transfer rate delivers outstanding network performance that improves response time and removes bottlenecks. Because the NC7170 supports both 10Mbps Ethernet and 100Mbps Fast Ethernet in addition to Gigabit Ethernet, users are guaranteed end-to-end protocol support across their enterprise. HP was an early champion of PCI-X bus technology and has played a key role in the development and industry adoption of the PCI-X specification. The NC7170 features a PCI-X 64-bit/133MHz Interface, which yields faster transmissions with lower CPU utilization than earlier PCI-based, gigabit fiber solutions. The NC7170 allows TCP Checksum Offloading. This feature reduces the load on the CPU for overall improved system response. Transmit Load Balancing (TLB) and Switch-assisted Load Balancing (SLB) are two advanced features that customers can use to build a bigger pipe for improved networking bandwidth. These port bonding techniques enable users to install up to eight NC7170 adapters in a HP ProLiant server and aggregate their throughput up to a theoretical maximum of 16Gigabits per second full-duplex transmissions. Jumbo Frames (also known as Extended Frames) offer a 9K byte Maximum Transmission Unit (MTU), which is six times the size of traditional Ethernet frames. Like all HP ProLiant server adapters, the NC7170 supports jumbo frames as a way to achieve higher throughput and better CPU utilization when deployed in a network infrastructure that supports them. Jumbo frames are particularly useful for database transfers and tape backups.

PCI-X Interface

Checksum Offloading

Load Balancing

Jumbo Frames
Scalability and Reliability
PCI-X Support for Traditional PCI slots PCI-X technology ensures hardware investment protection by retaining backward compatibility with the standard PCI bus architecture at the device and driver level. When the NC7170 is used in a traditional 64/100, 64/66, 64/33, or 32/33 PCI IO slot, its performance is limited to the maximum of the conventional bus architecture. Two Gigabit ports allow users to save slots in situations where their servers are slot-constrained. HP has long been an advocate of dual port adapters for servers; the NC7170 is the latest in our legacy of bestof-breed dual port devices for HP ProLiant servers.

Dual Ports

Network Fault Tolerance Network Fault Tolerance, sometimes called "failover" or "NIC Redundancy," allows for the installation of (NFT) multiple NC7170 server adapters so that the active device can be backed up by a redundant adapter to improve availability. HP's teaming utility also allows users to specify that when a failed adapter is fixed and replaced, the original adapter resumes its function as the primary network connection. PCI Hot Plug The NC7170 ships with PCI Hot Plug support, which enables it to be replaced or added to a PCI Hot Plug compatible server without powering down the system. This feature provides increased system availability and serviceability in business-critical computing environments.

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Distance capabilities
The NC7170 supports cable runs up to 100 meters (328 feet).

Network Management

Auto-negotiation The NC7170 automatically senses and configures itself to the speed of the device to which it is attached. It also automatically configures for half or full duplex, depending on the duplex mode of the switch, hub, or router at the other end of the cable. The NC7170 provides Wake-on-LAN (WOL) support through the PCI bus. A system that supports Wake on LAN can remain available to a systems administrator during its normal downtime. Once the machine is awakened, the systems administrator can remotely control, audit, debug, or manage the machine. Like all HP ProLiant server adapters, the NC7170 ships with drivers and agents that can be managed from all versions of Insight Manager. Additionally, it supports any management application that supports SNMP. The SmartStart configuration utility includes setup support for the NC7170 so that the adapter can be configured as part of the SmartStart configuration process. Insight Manager can recognize the NC7170 individually or in a port-bonded team, and it can collect and report SNMP statistics on the adapter events. Integrated Management Log (IML) support is provided by the NC7170 for critical event logging on HP ProLiant servers. Each NC7170 ships with a set of utilities that allow the user to: Enable initial diagnostics within Windows, Linux, Netware, and DOS operating systems. Configure network adapter teaming in a Windows environment. The Windows adapter teaming configuration utility includes a patented teaming GUI for Microsoft Windows 2000 and 2003 operating systems. Support for scripted installations of teams in a Microsoft Windows environment allow for unattended OS installations. LED Indicators Bracket LED indicators show link integrity, network activity, and speed on each port for easy troubleshooting. Maximum: Maximum The remaining warranty of the HP product in which it is installed (to a maximum three-year, limited warranty). Minimum: Minimum One year limited warranty. See Internet address http://www.hp.com for overall information on HP.

Wake-on-LAN

Management Support

Server Integration

Configuration Utilities

Warranty

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Service and Support, HP Care Pack, and Warranty Information
Additional information regarding worldwide limited warranty and technical support is available at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business requirements, from basic to mission-critical. A full range of HP Care Pack hardware and software services are available including: Installation and start up Education courses Extended onsite hardware coverage hours from same business day 13 ours, 5 day to 24 hours, 7 days call window with options including 4-hour response or 6-hour Call-To-Repair. Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials, and VMWare-based IT solutions helping to deliver high level of application availability. Response times ranging from 30 minutes for critical problems to 2 hours. System Management, Performance Services and Mission Critical Support Solution NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide Web site on the internet at: http://www.hp.com/hps/carepack NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us at: http://www.hp.com/hps NOTE: Additional information regarding worldwide limited warranty and technical support is available at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html

Support Services

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Related Options

Gigabit Server Adapters
HP NC110T PCI Express Gigabit Server Adapter NOTE: Does not support Windows 2000. HP NC112T PCIe Gigabit Server Adapter HP NC360T PCI Express Dual Port Gigabit Server Adapter HP NC364T PCI Express Quad Port Gigabit Server Adapter NOTE: Does not support Windows 2000. HP NC373F PCI Express Multifunction Gigabit Server Adapter HP NC373T PCI Express Multifunction Gigabit Server Adapter HP NC380T PCI Express Dual Port Multifunction Gigabit Server Adapter NOTE: Supported on a Full Length-Full Height slot only. HP NC382T PCI Express Dual Port Multifunction Gigabit Server Adapter HP NC522SFP Dual Port 10GbE Server Adapter NOTE: A minimum of two Gigabytes (2 GB) of server memory is required per each NC522SFP adapter. NOTE: Direct Attach Cable (DAC) for copper environments or fiber transceivers and cables for fiber-optic environments must be purchased separately. HP NC524SFP Dual Port 10GbE Server Adapter NOTE: A minimum of two Gigabytes (2 GB) of server memory is required per each NC524SFP module. NOTE: Direct Attach Cable (DAC) for copper environments or fiber transceivers and cables for fiber-optic environments must be purchased separately.

434905-B21 503746-B21 412648-B21 435508-B21 394793-B21 394791-B21 394795-B21 458492-B21 468332-B21
10 Gigabit Server Adapters

489892-B21

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Technical Specifications

Compliance

General Specifications

802.3, 802.3u, 802.3x, 802.3ab, Dynamic 802.3ad, 802.1p, 802.1Q PCI-X 1.0 PCI 2.2 ACPI v1.1 Intel 82546EB Communications Processor 128 KB On-board memory 10/100/1000 Mbps, Half- and full-duplex Data rate 64-bit/133MHz, compatible with 64/100, 64/66, 64/33 and 32/33 Data path INTA and B Interrupt levels PCI bus-mastering, compatible with existing PCI bus architecture Two RJ-45 Universal, keyed for 3.3 and 5 volt slots Up to 328 feet/100 m with Category 5 (or better) twisted-pair cabling 6.6 x 2.5 in (16.5 x 6.4 cm) (L x W), 4.8 in (12.2 cm) width including bracket 6.6 x 2.5 in (16.5 x 6.4 cm) (L x W), 3.1 in (7.9 cm) width including bracket
Bus architecture Cable Connector Bus Connector Distance and Wiring Standard Dimensions (L x W) Half-Length, Low-Profile Dimensions (L x W) Power and Environmental Operating Specifications
Temperature 32 to 131 F (0 to 55 C ) Humidity 10% to 95% non-condensing Temperature -40 to 85 F (-40 to 185 C) Non-operating Humidity -5% to 95% 1600 mA @ 5V maximum; 1550 mA @ 5V typical Power requirement FCC Class B, VCCI Class B, BSMI Class A, CISPR 22 Class B, Emissions Standards EN 55022 Class B, EN55024-1, ICES-003 Class B, MIC Class B, ACA Class B UL, Canada UL, EN60950 Safety Compliant Microsoft Windows Server 2003, x64 Edition, and Windows 2000 Operating System Support Novell NetWare 6.x Server SCO UnixWare 7.1.3 SCO UnixWare 7.1.4 SCO OpenServer 5.0.7 SCO OpenServer 6.0.0 Solaris 9 Solaris 10 MS-DOS Client for unattended installation

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Environment-friendly Products and Approach End-of-life Management and Recycling
Hewlett-Packard offers end-of-life HP product return, trade-in, and recycling programs in many geographic areas. For trade-in information, please go to http://www.hp.com/go/green. To recycle your product, please go to: http://www.hp.com/go/green or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner. The EU WEEE directive (2002/95/EC) requires manufacturers to provide treatment information for each product type for use by treatment facilities. This information (product disassembly instructions) is posted on the Hewlett Packard web site at: http://www.hp.com/go/green. These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re-sell HP equipment.

Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Windows is a US registered trademark of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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