Customer self repair

What is customer self repair? HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience. A convenient, easy-to-use program:
An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you contact HP. You may be required to send the defective part back to HP, unless otherwise instructed. Available for most HP products currently under warranty or contract. For information on the warranty service, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html).
For more information about HP's customer self-repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair). Customer replaceable parts are identified in the following tables.

Mechanical components

Description
Original spare part number 374553-001 374557-001 395270-001 374556-001
Modified spare part number
Access panel, ProLiant ML570 G3 Server Rack bezel a) SCSI model, ProLiant ML570 G3 Server b) SAS model, ProLiant ML570 G3 Server *

Yes Yes Yes Yes

Tower bezel, ProLiant ML570 G3 Server
Original spare part number 374550-001 374551-001 296277-001 374551-001 377839-001 122759-002 374554-001 374555-001 199630-001
Modified spare part number
Plastics Kit, ProLiant ML570 G3 Server * a) Hot-plug basket, PCI-X * b) Baffle assembly * c) Bezel assembly, media d) Retainer, tower bezel * e) Latch, PCI, carbon * f) Latch, PCI, blue * g) Retainer, memory board * h) Retainer, memory board * i) Latch, center wall * j) Latch, center wall * k) Latch, center wall * l) Retainer, PCI, carbon * m) Retainer, PCI, blue *
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Hardware Kit, Misc, ProLiant ML570 G3 Server * Blank, tape drive Blank, CD/DVD/diskette * Cage, memory modules Hold-down, PPM Cover, tower, ProLiant ML570 G3 Server Casters, tower Center wall Cage, fan Blank, power supply Kit, Rack mount * Blank, hard drive * Return kit a) Tower, ProLiant ML570 G3 Server * b) Rack, ProLiant ML570 G3 Server *

You need the following items for some procedures:
T-15 Torx screwdriver Diagnostics Utility

Safety considerations

Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive component or assembly.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Preparation procedures

To access some components and perform certain service procedures, you must perform one or more of the following procedures:
Extend the server from the rack ("Extending the server from the rack" on page 15). If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack, you can use the locking feature of the rack rails to support the server and gain access to internal components. For more information about telco rack solutions, refer to the RackSolutions.com website (http://www.racksolutions.com/hp).

1. 2. 3.

Shut down the OS as directed by the OS documentation. Press the Power On/Standby button to place the server in standby mode. When the server enters standby power mode, the system power LED changes to amber. Disconnect the power cords.
The system is now without power.
Removing the server from the rack
To remove the server from an HP, Compaq branded, telco, or third-party rack:

1. 2. 3. 4. 5. 6.

Power down the server (on page 16). Disconnect all peripheral cables and power cords from the server rear panel. Disconnect the cable management arm, if necessary. For more information, refer to the documentation that ships with the cable management arm. Loosen the thumbscrews that secure the server faceplate to the front of the rack. Extend the server from the rack ("Extending the server from the rack" on page 15). Disengage the server from the rack. For more information, refer to the documentation that ships with the rack mounting option.
Place the server on a sturdy, level surface.
Unlocking the tower bezel
Tower servers have a bezel that must be unlocked and opened before accessing the hard drive cage, diskette drive, DVD drive, and the power switch. In addition, the bezel is also removable when converting from a tower server to a rack server. To unlock the tower bezel, use the key provided with the server to unlock the bezel with a counterclockwise turn.

Tower bezel

To remove the component:
Unlock the tower bezel ("Unlocking the tower bezel" on page 17).

Remove the tower bezel.

To replace the component, reverse the removal procedure.

Rack bezel

The rack bezel must remain installed during normal server operations. The rack bezel remains installed for all hardware options installations, except for the following situations:
Removing or replacing a SCSI hard drive cage Removing or replacing a SAS hard drive cage Converting the server from a rack model to a tower model
NOTE: Use this procedure for either SCSI or SAS rack servers. To remove the rack bezel:

1. 2. 3. 4.

Extend or remove the server from the rack ("Extending the server from the rack" on page 15). Remove the tape drive blank or the tape drive. ("Tape drive blank" on page 40) Using the T-15 Torx screwdriver, remove the three screws on each side of the rack bezel. Push down on the snap and pull the rack bezel away from the chassis.

The system can be configured for any AMP mode in RBSU. RBSU displays a warning message if the selected AMP mode is not supported by the current configuration. However, if the DIMM configuration at POST does not meet the requirements for the AMP mode selected in RBSU, the server defaults to Advanced ECC. The system indicates this by displaying a message during POST and the status LED for the configured AMP mode flashes amber. Unpopulated memory boards (those without any installed DIMMs) can be installed in the server for storing extra memory boards. If the server contains more than 4 GB of memory, consult the OS documentation about accessing the full amount of installed memory.

Configuring the memory

Configuring the memory system of the server requires configuring both hardware and software. To configure the memory:
Install the correct amount of memory for the desired AMP mode. For a list of AMP options, refer to "Memory options (on page 30)." For more information, refer to "General memory configuration requirements (on page 30)". Test the DIMMs for all AMP modes, except Advanced ECC, before configuring the AMP mode in RBSU. The two testing methods are:
POST memory test ROM-Based Diagnostics test
NOTE: If the total amount of memory has changed, the POST memory test will run automatically. Additional memory testing is not necessary.

Select the AMP mode.

Advanced ECC Memory
Advanced ECC Memory is the default memory protection mode for this server. In Advanced ECC, the server is protected against correctable memory errors. The server provides notification if the level of correctable errors exceeds a pre-defined threshold rate. The server does not fail because of correctable memory errors. Advanced ECC provides additional protection over Standard ECC in that it is possible to correct certain memory errors that would otherwise be uncorrectable and result in a server failure. Whereas Standard ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multi-bit memory errors if all failed bits are on the same DRAM device on the DIMM. The following guidelines apply to Advanced ECC Memory:

Remove a memory board. Replace failed or degraded DIMM(s).
Reinstall the memory board in the slot from which it was removed.
The replacement procedures in this section apply to both hot-plug and non-hot-plug memory procedures, except as noted. IMPORTANT: Be sure to power down the server when performing board removal procedures in a server that is not configured for Mirrored or Hot-Plug RAID Memory. Observe the following warnings when performing a hot-plug replacement procedure. WARNING: Always comply with all electrostatic and thermal guidelines to prevent bodily injury and ensure a properly functioning system when performing hot-plug operations. WARNING: To prevent personal injury from hazardous energy: Remove watches, rings, or other metal objects. Use tools with insulated handles. Do not place tools or metal parts on top of batteries.
Removing a memory board (non-hot-plug)
Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15). Remove the access panel ("Access panel" on page 19). Determine which memory board is to be removed by locating the memory board that displays an amber Board Status LED. Take note of the failed DIMM, if applicable. Power down the server (on page 16). Unlock the memory board locking switch. Unlock and open the memory board ejector lever. Remove the memory board.
Replace the DIMM ("DIMMs" on page 35). Install the memory board.
Remove the memory board ("Removing a memory board (non-hot-plug)" on page 35).

Remove the DIMM.

Installing a memory board
Align the memory board with the memory board guide clips. Install the memory board into the server and close the ejector lever. Move the locking switch to the locked position.
NOTE: In hot-plug procedures, all LEDs now turn off except the board status LED, which flashes green while the board is rebuilding. This process may take several minutes.
If this is a non-hot-plug procedure, power up the server and configure the memory. If this is a hotplug procedure, proceed to step 5. Observe the LEDs on the top of the memory board to be sure that the memory is functioning properly ("Memory board LEDs and components" on page 76). The LED states will be valid when the memory board has finished rebuilding for hot-plug operations and when the server has completed booting after a non-hot-plug operation.

Power down the server (on page 16). Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15). Unlock and open the tower bezel (tower servers only) ("Unlocking the tower bezel" on page 17). Remove the access panel ("Access panel" on page 19). Remove the processor air baffle ("Air baffle" on page 21). Remove the center wall ("Center wall" on page 22). Remove front fan cage ("Front fan cage" on page 20). Remove tape drive (on page 40) or tape drive blank (on page 40). If the server is rack mounted, remove the rack bezel.
10. Remove the media bezel ("Media bezel" on page 21).
11. Disconnect cables as shown below. The blue SCSI cable should remain connected to the SCSI

backplane board.

12. Remove the nine T-15 screws. 13. Remove the SCSI cage from the server chassis. The blue SCSI cable should remain connected to the
14. Disconnect the blue SCSI cable from the backplane board and remove the backplane board from

the cage.

To replace the component, reverse the removal procedure. NOTE: In some configurations, it may be necessary to route the SCSI cables over the fan cage.

SAS backplane board

Power down the server (on page 16). Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15). Unlock and open the tower bezel (tower servers only) ("Unlocking the tower bezel" on page 17). Remove the access panel ("Access panel" on page 19). Remove the processor air baffle ("Air baffle" on page 21). Remove the center wall ("Center wall" on page 22). Remove the front fan cage ("Front fan cage" on page 20). Remove the tape drive (on page 40) or tape drive blank (on page 40). If the server is rack mounted, remove the rack bezel.
11. Disconnect all cabling.
12. Remove six T-15 screws and remove the SAS cage from the server chassis.
13. Remove the SAS backplane board.

System board

Power down the server (on page 16). Extend the server from the rack, if applicable ("Extending the server from the rack" on page 15). Remove the server from the rack and place on a level surface with the access panel facing upwards, if applicable. Unlock, open, and remove the tower bezel ("Unlocking the tower bezel" on page 17) (tower servers only). Remove the access panel ("Access panel" on page 19). Remove the processor air baffle ("Air baffle" on page 21). Remove all expansion boards ("Expansion boards" on page 28). Remove all memory boards ("Removing a memory board (non-hot-plug)" on page 35). Remove all processors ("Processor" on page 37).

4. 5. 6. 7. 8. 9.

10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.

Server cabling

Storage device cabling guidelines... 49 Cable connector identification..... 49 Tape drive cabling to the USB port.... 50 SCSI cabling..... 50 SAS cabling..... 53 RILOE II cabling..... 53
Storage device cabling guidelines
CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before installing devices. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Cable connector identification

Item 3 4

Description PCI Hot-Plug board USB option RILOE II Fan board signal

Item 11 12

Description Fan board signal Fan board power Power supply connectors Fan connector Fan connector Power supply signal SCSI 2 SCSI 1
Tape drive cabling to the USB port
IMPORTANT: Route the USB cable under the mid fan cage.

Item 1 2

Description USB connector on the system board USB connector on the media device

SCSI cabling

The following are the standard SCSI cabling configurations for this server:
Standard SCSI cabling to the SCSI ports (on page 51) Standard SCSI cabling to an expansion board (on page 51) Standard SCSI cabling to a tape drive (on page 52) Standard SCSI cabling to an external SCSI device (on page 52)
NOTE: The appropriate cables should ship in the individual option kits or with the device being installed.
Standard SCSI cabling to the SCSI ports
Standard SCSI cabling to an expansion board
NOTE: For some PCI slot locations, the SCSI cable routing may need to be altered. Placing cables either over or under the mid-fan cage is acceptable. NOTE: It may be necessary to slide the SCSI cable service loop from under the system board.
Standard SCSI cabling to a tape drive
NOTE: For some PCI slot locations, the tape drive cable routing may need to be altered. Placing cables either over or under the mid-fan cage is acceptable.
Standard SCSI cabling to an external SCSI device
In order to connect an external device to the server:
Reconfigure the internal SCSI cabling (to SCSI Port 2).
NOTE: It may be necessary to slide the SCSI cable service loop from under the system board. NOTE: It may be necessary to run RBSU to assign boot order to SCSI Port 2.
Connect the external device.

SAS cabling

RILOE II cabling
The 30-pin Remote Insight cable ships with the RILOE II cable kit.
IMPORTANT: Install the RILOE II board into slot 3 or 4 for ease of cabling.

Front panel components (SCSI)
Server component identification 63

Item 5 6

Description Diskette drive blank DVD-ROM drive USB port Tape drive blank SCSI channel 2 (channels 0 and 1) SCSI channel 1 (channels 0-7)
Front panel components (SAS)

Item 5

Description Diskette drive blank DVD-ROM drive USB port Tape drive blank SAS hard drives (SAS IDs 1 through 18)
Server component identification 64
Front panel LEDs and buttons

Item 1

Description UID switch and LED
Status Blue = Activated Flashing blue = System being managed remotely Off = Deactivated
Internal system health LED
Green = Normal (system on) Flashing Amber = System health is degraded Flashing Red = System health is critical
External system health (power supply) LED
Green = Normal (system on) Flashing Amber = Redundant power supply failure Flashing Red = Power supply failure. No operational power supplies.
NIC 1 link/activity LED (embedded NIC only)
Green = Linked to network Flashing green = Linked with activity on the network Off = No network connection Green = Linked to network Flashing green = Linked with activity on the network Off = No network connection Green = System has AC power and is powered on Amber = System has AC power and is in standby mode Off = System has no AC power
NIC 2 link/activity LED (embedded NIC)
Power on/Standby button and LED
Server component identification 65

Rear panel components

Item 23 24
Description NIC 2 NIC 1 USB Ports iLO Parallel port 64-bit/100-MHz PCI-X slot 1 64-bit/100-MHz PCI-X slot 2 64-bit/100-MHz PCI-X slot 3 64-bit/100-MHz PCI-X slot 4 PCI Express x4 slot 5 PCI Express x4 slot 6 PCI Express x4 slot 7 PCI Express x4 slot 8 64-bit/133-MHz PCI-X hot-plug slot 9 64-bit/133-MHz PCI-X hot-plug slot 10 Power supply (primary) Power supply blank T-15 Torx screwdriver External SCSI port UID LED Keyboard port Mouse port Video port Serial port
Server component identification 66
Rear panel LEDs and buttons

Description Unit ID LED

LED color Blue
Status On = Activated Flashing = System remotely managed Off = Deactivated
NIC Activity LED (Integrated NC7782) NIC Link LED (Integrated NC7782) iLO NIC Activity LED iLO NIC Link LED Power supply LED (primary and redundant) Power supply LED (primary and redundant)
Green Green Green Green Green Amber

Setting the switch to view port 85 codes
To change the display on the Systems Insight Display to view port 84 and 85 codes:
Extend the server from the rack ("Extending the server from the rack" on page 15). Remove the access panel ("Access panel" on page 19). Locate the switch on the Systems Insight Display. Set the switch to the P85 position to view port 85 codes.
Internal health LED combinations
When the internal health LED on the front panel illuminates either flashing amber or flashing red, the server is experiencing a health event. Combinations of illuminated system board LEDs and the internal health LED indicate system status.
System board LEDs and QuickFind Diagnostic display codes
In normal operations, all the LEDs are off unless one of the components fails. When a component fails, the LED illuminates amber.
Server component identification 70
The QuickFind Diagnostic Display codes provide more specific information for troubleshooting the server. The codes are shown in the following table.

Code f1 t2 t3 t4 P1

Component Power supply cable(s) Fan board cable(s) Memory board SCSI board power cable PCI hot-plug switch board System interlock Processor 1 unsupported Processor 2 unsupported Processor 3 unsupported Processor 4 unsupported Processor 1 is missing
Explanation System board to power supply cables: defective cables or cables not installed Fan board power or signal cables are not installed. Base memory failure (memory board 1 is not installed or no valid memory configuration is present) SCSI board or cable is not present PCI hot-plug switch board or cable is not present. Main system interlock catch-all. Indicates an interlock problem not flagged by codes 01 to 07. Processor 1 unsupported. Replace with a supported processor. Processor 2 unsupported. Replace with a supported processor. Processor 3 unsupported. Replace with a supported processor. Processor 4 unsupported. Replace with a supported processor. Processor 1 is missing, and is required to boot. Install Processor 1. If processor 4 is installed and the system is booting up, the P1 code and Port 84/85 will be displayed for 1 second each to show the unit is booting. Processor 1 is installed without PPM 1. Install PPM 1. Processor 2 is installed without PPM 2. Install PPM 2. Processor 3 is installed without PPM 3. Install PPM 3. Processor 4 is installed without PPM 4. Install PPM 4. Standby mode No power from the power supply No 5-V power from the power supply backplane board

U1 U2 U3 U4 A0 P5 _5

PPM1 is missing PPM2 is missing PPM3 is missing PPM4 is missing Pre POST code Power supply Power backplane

Off Off

Amber, flashing regularly (1 Hz) Off

Hard drive bay numbering

The server supports two simplex SCSI channels:
Channel 1 supports up to eight drives (channels 0 to 7). Channel 2 supports up to two drives (channels 0 to 1).
The hard drive bay numbering for both channel configurations are illustrated. HP recommends populating hard drive bays starting with the lowest bay number.
NOTE: All hard drive bays except 6 and 7 represent hard drive SCSI IDs. Hard drive bays 6 and 7 represent SCSI IDs 8 and 9.
Server component identification 74
Hot-plug SCSI hard drive LEDs
LED Description Activity status
Status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity

Online status

On = Drive is part of an array and is currently working. Flashing = Either (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in HP SIM; or (3) drive firmware is being updated. Off = Drive is offline.

Fault status

On = Drive failure Flashing = Fault-process activity Off = No fault-process activity
Hot-plug SCSI hard drive LED combinations
Activity LED (1) Online LED Fault LED (2) (3) Flashing Off Interpretation A predictive failure alert has been received for this drive. Replace the drive as soon as possible. The drive is online and is configured as part of an array. If the array is configured for fault tolerance and all other drives in the array are online, and a predictive failure alert is received or a drive capacity upgrade is in progress, you may replace the drive online. On, off, or On or off flashing On, off, or On flashing
Server component identification 75
Activity LED (1) On or flashing On
Online LED Fault LED (2) (3) Flashing Off
Interpretation Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding or undergoing capacity expansion. Do not remove the drive. The drive is being accessed, but (1) it is not configured as part of an array; (2) it is a replacement drive and rebuild has not yet started; or (3) it is spinning up during the POST sequence.

Power supply condition No AC power to all power supply units No AC power to this power supply unit only or power supply failure (includes over voltage and over temperature) AC present/Standby outputs on Power supply DC outputs On and OK Power supply failure (current limit)

Flashing On Off

Off Off Flashing
Server component identification 80

Fan locations

Description Fan 1 Fan 2 Fan 3 Fan 4 Fan 5 Fan 6
Configuration Redundant Primary Redundant Primary Redundant Primary

Hot-plug fan LEDs

Server component identification 81
Status Green = Operating normally Amber = Failed Off = No power

NMI jumper

The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs, device drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset. Resetting the system erases any information that would support root cause analysis. Systems running Microsoft Windows experience a blue-screen trap when the OS crashes. When this happens, Microsoft recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive again.
Server component identification 82

Specifications

Server specifications.... 83 Environmental specifications.... 84 Hot-plug power supply calculations.... 84 DDR SDRAM DIMM specifications... 84 1.44-MB diskette drive specifications.... 84 CD-ROM drive specifications.... 85 DVD-ROM drive specifications..... 86 Ultra320 SCSI hard drive specifications.... 87 SAS and SATA hard drive specifications.... 87

Server specifications

The following information pertains to the rack configuration.
Specification Dimension Height Depth Width Weight (maximum) Weight (no drives installed) Input requirement Rated input voltage Rated input frequency Rated input current Rated input power BTUs per hour Power supply output Power supply output 910 W (low line) 1300 W (high line) * 100 to 127 VAC is required for 8 A; 200 to 240 VAC is required for 4 A. 100-127 VAC 200 - 240 VAC 50 Hz - 60 Hz @ 100VAC - 12 A @ 200VAC - 8 A @100 VAC - 1161 W @200 VAC - 1598 W @100 VAC - 3960 @200 VAC - 5450 26.67 cm (10.5 in) 67.31 cm (26.5 in) 44.45 cm (17.5 in) 63.5 kg (140 lb) 41.28 kg (91 lb) Value

Bytes per sector 512 71,132,960 10C to 35C (50F to 95F)
Acronyms and abbreviations

abnormal end

Array Configuration Utility
Advanced Memory Protection
battery-backed write cache

double data rate

driver update
Extended Feature Supplement
International Electrotechnical Commission

Integrated Lights-Out

initial program load

interrupt request

multi-processor specification
National Electrical Manufacturers Association
National Fire Protection Association
network interface controller

non-volatile memory

PCI Express
peripheral component interconnect express
peripheral component interconnect extended

power distribution unit

Power-On Self Test

processor power module

ProLiant Support Pack
Preboot Execution Environment

ROM-Based Setup Utility

RILOE II
Remote Insight Lights-Out Edition II

serial attached SCSI

serial ATA
small computer system interface

synchronous dynamic RAM

Systems Insight Manager
single inline memory module

system power module

support software diskette
recommended ambient operating temperature

unit identification

universal serial bus

Version Control Agent

very high density cable interconnect

Wake-on LAN

front panel LEDs 65
access panel 19 ASR (Automatic Server Recovery) 58, 89 Automatic Server Recovery (ASR) 58, 89
hard drive LEDs 73, 75 hard drives 24, 25, 73, 75, 87 hard drives, determining status of 73, 74, 75 hot-plug power supply 80 HP Insight Diagnostics 58 HP ProLiant Essentials Foundation Pack 58 HP Systems Insight Manager, overview 58
batteries, replacing 47 bezel, removing 17 bezel, tower 15 BIOS upgrade 57 buttons 63
illustrated parts catalog 6 iLO (Integrated Lights-Out) 58, 89 Insight Diagnostics 58 Instant Support Enterprise Edition 56 Integrated Lights-Out (iLO) 58, 89

cable, SCSI 50 cabling 49, 50 CD-ROM drive 85 CSR (customer self repair) 6 customer self repair (CSR) 6

LEDs, hard drive 73, 75

diagnostic tools 55, 57, 58 diagnostics utility 58 DIMM slot locations 79 DIMM slots 79 diskette drive 84 drive LEDs 73, 75
management tools 55 memory 34 memory board LEDs and components 76 memory slot LEDs 76 memory, RAID 34
electrostatic discharge 14 environmental specifications 84 extending server from rack 15
NIC (network interface controller) 90
Online ROM Flash Component Utility 57 Option ROM Configuration for Arrays (ORCA) 56 ORCA (Option ROM Configuration for Arrays) 56 overtemperature LED 75
fan LED 81 fan zones 75 fans 81 features 63 flash ROM 57 front panel buttons 65 front panel components 63, 64
power supplies 23, 84 power supply LEDs 80

Index 93

power supply output 84 powering down 16 PPM failure LEDs 70, 75
RBSU (ROM-Based Setup Utility) 56 rear components 66 rear panel buttons 67 rear panel components 66 rear panel LEDs 67 remote support and analysis tools 56 removal and replacement procedures 13 RILOE II (Remote Insight Lights-Out Edition II) 53 ROM, updating 57 ROMPaq utility 57
safety considerations 14 scripted installation 55 SCSI IDs 80 serial number 48 SmartStart autorun menu 55 SmartStart Scripting Toolkit 55 SmartStart, overview 55 specifications 83, 84, 86 specifications, server 83, 84 static electricity 14 support packs 55 system board 45

tools 55

USB support 59 utilities, deployment 55, 56

Index 94

HP ProLiant ML570 Generation 3 Server User Guide
February 2006 (Fourth Edition) Part Number 374178-004
Copyright 2004, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server is a trademark of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds. February 2006 (Fourth Edition) Part Number 374178-004

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents

Server component identification.... 7
Front panel components (SCSI).... 7 Front panel components (SAS).... 8 Front panel LEDs and buttons..... 9 Rear panel components.... 10 Rear panel LEDs and buttons.... 11 System board components.... 12 System maintenance switches.... 13 System LEDs and internal health LED combinations.... 14 System board LEDs and QuickFind Diagnostic display codes.. 15 SAS-SATA device numbers.... 16 SATA or SAS hard drive LEDs.... 17 SAS and SATA hard drive LED combinations.... 17 Hard drive bay numbering.... 18 Hot-plug SCSI hard drive LEDs.... 19 Hot-plug SCSI hard drive LED combinations... 19 Memory board LEDs and components.... 20 DIMM slot locations.... 23 Hot-plug power supply LEDs..... 24 Fan locations..... 25 Hot-plug fan LEDs.... 25

Server operations.... 27

Power up the server.... 27 Power down the server..... 27 Extending the server from the rack.... 27 Unlocking and removing the tower bezel.... 29 Removing the rack bezel.... 30 Access panel..... 31

Server setup.... 32

Optional installation services.... 32 Rack planning resources..... 33 Optimum environment.... 33 Space and airflow requirements.... 33 Temperature requirements.... 34 Power requirements.... 34 Electrical grounding requirements.... 34 Rack warnings and cautions.... 35 Identifying rack server shipping carton contents... 36 Identifying tower server shipping carton contents.... 36 Installing hardware options.... 36 Setting up a tower server.... 37 Installing the server into the rack.... 37 Powering up and configuring the server.... 38 Installing the operating system.... 38 Registering the server.... 38
Hardware options installation... 39
Preparing the server for options installation.... 39 Processor options.... 39
Hot-plug SCSI hard drive options.... 44 Installing hot-plug SCSI hard drives... 44 Hot-plug SAS hard drive options.... 45 Installing a hot-plug SAS hard drive.... 46 Redundant hot-plug fans..... 47 Installing hot-plug fans.... 47 Replacing hot-plug fans.... 48 Redundant hot-plug power supply.... 49 Expansion boards..... 51 Removing an expansion slot cover.... 51 Installing expansion boards... 52 RILOE II board..... 53 Optional drives..... 53 Removable media devices.... 54 Removing the tape drive blank.... 55 Installing a tape drive.... 55 Memory options.... 60 General memory configuration requirements... 60 Memory boards and DIMMs.... 64 Configuring the memory..... 70 Tower-to-rack conversion.... 71 Removing the casters.... 72 Removing the tower cover.... 72 Installing the rack bezel.... 73 Rack-to-tower conversion.... 74 Removing the cable management arm.... 75 Removing the server from the rack.... 75 Removing the server rails.... 76 Installing the tower cover.... 76 Installing the casters.... 77 Attaching the tower bezel.... 77 Battery..... 78

Server component identification 13

Position S6

Description Invalid configuration Reserved
Function Off = Normal On = ROM treats system configuration as invalid

Reserved

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.
System LEDs and internal health LED combinations
When the internal health LED on the front panel illuminates either flashing amber or flashing red, the server is experiencing a health event. Combinations of illuminated system LEDs and the internal health LED indicate system status. NOTE: The system management driver must be installed for the internal system health LED to provide prefailure and warranty conditions. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks additional system attributes.
System LED and color Processor failure, socket X (amber) Internal health LED color Flashing red Status One or more of the following conditions may exist: Processor failure, socket X (amber) PPM failure, slot X (amber) DIMM failure, slot X (amber) DIMM failure, slot X (amber) DIMM bank error (all slots in one bank, amber) DIMM failure (all slots, amber) Flashing amber Flashing red Processor in socket X has failed. Processor X is not installed in the socket. ROM detected a failed processor during POST.
Processor in socket X is in a pre-failure condition. PPM in slot X has failed. PPM is not installed in slot X, but the corresponding processor is installed. DIMM in slot X has failed. DIMM has experienced a multi-bit error. DIMM in slot X has reached single-bit correctable error threshold. DIMM in slot X is in a pre-failure condition.
Flashing red Flashing amber

Flashing red

The bank is not populated entirely or DIMMs do not all match within the bank. No valid or usable memory is installed in the system. The banks are not populated in the correct order.
Server component identification 14
System LED and color System temperature alert (amber) Fan (amber) Fan (amber)
Internal health LED color Flashing red Flashing red Flashing amber
Status System temperature has exceeded OS cautionary level or critical hardware level. A required fan has failed. A redundant fan has failed.
System board LEDs and QuickFind Diagnostic display codes
In normal operations, all the LEDs are off unless one of the components fails. When a component fails, the LED illuminates amber. The QuickFind Diagnostic Display codes provide more specific information for troubleshooting the server. The codes are shown in the following table.

Code f1 t2 t3

Component Power supply cable(s) Fan board cable(s) Memory board SCSI board power cable PCI hot-plug switch board System interlock Processor 1 unsupported Processor 2 unsupported Processor 3 unsupported
Explanation System board to power supply cables: defective cables or cables not installed Fan board power or signal cables are not installed. Base memory failure (memory board 1 is not installed or no valid memory configuration is present) SCSI board or cable is not present PCI hot-plug switch board or cable is not present. Main system interlock catch-all. Indicates an interlock problem not flagged by codes 01 to 07. Processor 1 unsupported. Replace with a supported processor. Processor 2 unsupported. Replace with a supported processor. Processor 3 unsupported. Replace with a supported processor.
Server component identification 15

Code t4 P1

Component Processor 4 unsupported Processor 1 is missing
Explanation Processor 4 unsupported. Replace with a supported processor. Processor 1 is missing, and is required to boot. Install Processor 1. If processor 4 is installed and the system is booting up, the P1 code and Port 84/85 will be displayed for 1 second each to show the unit is booting. Processor 1 is installed without PPM 1. Install PPM 1. Processor 2 is installed without PPM 2. Install PPM 2. Processor 3 is installed without PPM 3. Install PPM 3. Processor 4 is installed without PPM 4. Install PPM 4. Standby mode No power from the power supply No 5-V power from the power supply backplane board No 3.3-V power from the power supply backplane board No 1.5-V power from the voltage regulator on the system board No power from the VTT voltage regulator on the system No power from the PPM Indicates a no-boot situation

If the drive is connected to an array controller, you may replace the drive online.
Memory board LEDs and components
Error indicators remain illuminated when the system is powered off so that the status of the LEDs can still be seen. This matches the behavior of all the other error indicators in the server. Error indicators will only be cleared if:
The locking switch is locked after the board is reinstalled The system has been rebooted The board is removed from the system
CAUTION: When the memory board locking switch is unlocked in a mode that does not support hot-add or hot-replace capabilities, audio alarms and visual alerts occur. Removing the memory board at this point causes server failure. To end the audio alarms and visual alerts, move the memory board locking switch back to the locked position. This action does not result in data corruption or server failure.
Server component identification 20
If removal of a single memory board is required and it is the only memory board, power down the server and make the necessary memory changes.

Item 1 2

Description Release Latch Ejector Lever

Status N/A N/A

Locking Switch

Removable

Green = OK to remove the board Off = Do not remove if the system is on

DIMM 1 LED

Green = DIMM installed Amber = Failed or degraded DIMM Flashing amber = DIMM configuration error Off = No DIMM installed

DIMM 2 LED

DIMM 3 LED

DIMM 4 LED

Server component identification 21

Item 9

Description DIMM 5 LED
Status Green = DIMM installed Amber = Failed or degraded DIMM Flashing amber = DIMM configuration error Off = No DIMM installed

DIMM 6 LED

Online Spare LED
Green = Online spare mode Amber = Degraded online spare mode Flashing amber = Invalid AMP mode* Off = Not in Online Spare mode

Hot-Plug Mirrored LED

Green = Mirrored mode Amber = Degraded mirrored mode Flashing amber = Invalid AMP mode* Off = Not in Mirrored mode

Hot-Plug RAID LED

Green = RAID mode Amber = Degraded RAID mode Flashing amber = Invalid AMP mode* Off = Not in RAID mode

Board Status LED

Off = Power off - memory board locking switch not engaged or invalid memory configuration. Green = Normal operation Flashing green = Board is rebuilding Flashing amber = DIMM on this board encountered memory errors Amber Flashing = one of the following conditions: Unlocking a memory board that should not be removed Attempting to insert a memory board at runtime that fails

Server setup 33

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: Front and rear doorsIf the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation). SideThe clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35C (95F). The temperature in the room where the rack is located must not exceed 35C (95F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. Do not exceed the manufacturers TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option. WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility. CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. When installing more than one server, you may need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines:

Server setup 35

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
Identifying rack server shipping carton contents
Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server. The contents of the server shipping carton include:
Server Power cord Hardware documentation, Documentation CD, and software products Rack-mounting hardware Hardware options Operating system or application software PDU Keyboard Mouse
In addition to the supplied items, you may need:
Identifying tower server shipping carton contents
Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. The contents of the server shipping carton include:
Server Power cord Keyboard Mouse Hardware documentation, Documentation CD, and software products Hardware options Operating system or application software PDU
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 39)."

Server setup 36

Setting up a tower server
Follow these steps to set up a tower model server. If you are going to install the server into a rack, refer to the rack installation section ("Installing the server into the rack" on page 37).
Connect peripheral devices to the server.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. IMPORTANT: If the RILOE II board is installed in the server, be sure that you attach the video cable to the video connector on the rear of the RILOE II board. The standard video connector on the server rear panel is not used when the RILOE II board is installed. For more information, refer to the HP Remote Insight Lights-Out Edition II User Guide.

2. 3. 4.

Connect the power cord to the power supply. Open the power cord retaining clip and thread the power cord through the retaining clip. Snap the tab into place to secure the power cord.
Connect the power cord to the AC power source.
WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

11. Open the latches on the PPM retaining bracket and remove the PPM retaining bracket.

12. Install the PPM.

IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing.
NOTE: The appearance of compatible PPMs may vary.
13. Reinstall the PPM retaining bracket. 14. Reinstall the processor air baffle. 15. Reinstall the access panel ("Access panel" on page 31).
Hot-plug SCSI hard drive options
When adding SCSI hard drives to the server, observe the following general guidelines:
Hot-plug hard drives must be Ultra320 SCSI drives for optimum performance. Mixing Ultra320 SCSI drives other drive types degrades the overall performance of the drive subsystem. When drives are groups together into the same drives array, drives must be the same capacity to provide the greatest storage space efficiency.
Installing hot-plug SCSI hard drives
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Remove the hard drive blank.

Install the hard drive.

Determine the status of the hard drive from the hot-plug hard drive LEDs ("SATA or SAS hard drive LEDs" on page 17). Resume normal server operations.
Hot-plug SAS hard drive options
When adding hard drives to the server, observe the following general guidelines:
The system automatically sets all device numbers. If only one hard drive is used, install it in the bay with the lowest device number ("SAS-SATA device numbers" on page 16). Hard drives must be SFF types. Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.
Installing a hot-plug SAS hard drive
Remove the SAS hard drive blank.
Prepare the SAS hard drive.
Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 17).

Redundant hot-plug fans

The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. In the standard configuration, primary fans 2, 4, and 6 cool the server. For the redundant configuration, fans 1, 3, and 5 are added to back up the primary fans. This configuration allows the server to continue operation in non-redundant mode if a fan failure occurs. For fan locations, refer to Hot-Plug Fan locations ("Fan locations" on page 25). WARNING: To prevent personal injury from hazardous energy: Remove watches, rings, or other metal objects. Use tools with insulated handles. Do not place tools or metal parts on top of batteries.

Server software and configuration utilities 86
configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).
HP ROM-Based Setup Utility
RBSU, an embedded configuration utility, performs a wide range of configuration activities that may include:
Configuring system devices and installed options Displaying system information Selecting the primary boot controller Configuring memory options Language selection
For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).

Boot options

After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the POST sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from a diskette, CD, or hard drive. During this time, the menu on the screen allows you to install an operating system or make changes to the server configuration in RBSU.

BIOS Serial Console

BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. The server that you are remotely configuring does not require a keyboard and mouse. For more information about BIOS Serial Console, refer to the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).

Configuring memory

After installing the required DIMMs, configure the server memory:

1. 2. 3. 4. 5.

To power up the server, press the Power On/Standby button. Access RBSU by pressing the F9 key during powerup when prompted. Select System Options. Select Advanced Memory Protection. Select the appropriate mode:
Advanced ECC Online spare Mirrored memory Hot-plug RAID memory

6. 7. 8.

Press the Enter key. Press the Escape key twice to return to the RBSU menu. Press the F10 key to exit RBSU.
Server software and configuration utilities 87
Array Configuration Utility
ACU is a browser-based utility with the following features:
Runs as a local application or remote service Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system Provides different operating modes, enabling faster configuration or greater control over the configuration options Remains available any time that the server is on Displays on-screen tips for individual steps of a configuration procedure
For optimum performance, the minimum display settings are resolution and 256 colors. Servers running Microsoft operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the HP Array Configuration Utility User Guide on the Documentation CD or the HP website (http://www.hp.com).
HP ProLiant Essentials Rapid Deployment Pack
The RDP software is the preferred method for rapid, high-volume server deployments. The RDP software integrates two powerful products: Altiris Deployment Solution and the HP ProLiant Integration Module. The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified pointand-click and drag-and-drop operations that enable you to deploy target servers, including server blades, remotely. It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
Re-entering the server serial number and product ID
After you replace the system board, you must re-enter the server serial number and the product ID.
During the server startup sequence, press the F9 key to access RBSU. Select the System Options menu. Select Serial Number. The following warning is displayed: WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis.

209-Hot-add Memory Configuration - Boards must be installed sequentially
Action: Install or reinstall DIMMs to support hot-add memory configuration.
209-Mirror Memory Configuration - DIMMs on Both Boards do not Match
Audible Beeps: 1 long, 1 short Possible Cause: Memory boards are not populated identically, or a memory board is missing. Action: Be sure four memory boards are installed and DIMMs are populated correctly.
Processor Reduced Power Mode Enabled in RBSU
Description: Processors clocked down Action: If you select the reduced power mode in RBSU, the processor are displayed as their reduced speed during POST. This message indicates that the RBSU reduced power mode has been enabled and also indicates the maximum speed for the installed processors.
Processor Not Started (Processor Stalled)
Description: If processor fails to launch or fails after being launched but before completing its initialization, the processor is not started and this message is displayed. This is likely a defective processor.
Processor Not Started (Stepping Does Not Match)
Description: If a processor has a stepping different than the bootstrap processor, the processor is not started, and this message is displayed.
Processor Not Started (Unsupported Processor Stepping)
Description: If a processor has an unsupported stepping, it is not started, and this message is displayed.
Processor Not Supported (Unsupported Core Speed)
Description: If a processor has a core speed that is incompatible with the other installed processors, the processor is not started, and this message is displayed.
Unsupported PCI Card Detected Remove PCI Card from Slot
Audible beeps: 2 short Possible cause: The PCI card installed in the slot referenced in the message is strictly not supported on this system. Action: Remove the card from the slot reported in the message.

Troubleshooting 110

Unsupported Processor Configuration (Processor Required in Slot #1)
Description: Processor required in slot 1. Action: If you do not install a supported processor in slot 1, this message is displayed, and the system halts.
Warning - Mixed Feature Processors Were Detected
Description: Mixed feature processors were detected. The server will boot using the lowest featured processor. If you install supported processors with different features in the same system, this informational message is displayed.

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help.
Declaration of conformity for products marked with the FCC logo, United States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, contact us by mail or telephone:
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 1-281-514-3333
For questions regarding this FCC declaration, contact us by mail or telephone:
To identify this product, refer to the part, series, or model number found on the product.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the users authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Mouse compliance statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Canadian notice (Avis Canadien)
Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe A respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

European Union regulatory notice
This product complies with the following EU Directives:
Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC
CE Compliance of this product is valid only if powered with the correct HP-provided and CE marked AC adapter. If this product has telecommunication functionality, it also complies with the essential requirements of:
R&TTE Directive 1999/5/EC
*For a notified body number refer to the product regulatory label. Compliance with these directives implies conformity to harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. The telecommunications functionality of this product may be used in the following EU and EFTA countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom. Notice for use in France and Italy Italy: Per l'uso del prodotto, necessaria una concessione ministeriale. Si consiglia di verificare con il distributore di fiducia o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze. License required for use. Verify with your dealer or directly with General Direction for Frequency Planning and Management (Direzione Generale Pianificazione e Gestione Frequenze). France: L'utilisation de cet equipement (2.4GHz Wireless LAN) est soumise a certaines restrictions: Cet equipement peut etre utilise a l'interieur d'un batiment en utilisant toutes les frequences de 2400 a 2483.5MHz (Chaine 1-13). Pour une utilisation en environement exterieur, vous devez utiliser les frequences comprises entre 2454-2483.5MHz (Chaine 10-13). Pour les dernieres restrictions, voir http://www.art-telecom.fr. For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This product may be used indoor for the entire 2400-2483.5 MHz frequency band (channels 1-13). For outdoor use, only 24542483.5 MHz frequency band (channels 10-13) may be used. For the latest requirements, see http://www.art-telecom.fr. Notice for products incorporating 5GHz Wireless LAN devices Frequency availability for 802.11a or 802.11h Wireless LAN is not currently harmonized throughout the European Union. For compliance requirements, users should verify with their supplier, local HP office or Telecommunications authority.

Japanese notice

BSMI notice

Korean notice

Laser compliance
This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated May 27, 2001; and with IEC 60825-1:1993/A2:2001. WARNING: Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:

Taiwan battery recycling notice 118 tape drive blank 55 tape drives 55 technical support 122 telephone numbers 122

Index 130

temperature requirements 34 temperature, overtemperature LED 19 tower bezel, installing 77 tower bezel, removing 29 tower cover, installing 76 tower cover, removing 72 tower server, setting up 37 tower to rack conversion 71 troubleshooting 94 troubleshooting sequence 94, 98
universal serial bus (USB) 126 updating the system ROM 90 USB (universal serial bus) 126 USB support 90 utilities 86, 87, 88, 89, 90, 91, 92 utilities, deployment 86, 87, 88

ventilation 33

warnings 96

Index 131