Basic Operations

HP PSC 500

Basic Operations Guide

Copyright Hewlett-Packard Company 1999 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Publication number: C7281-90101 First edition: July 1999 Printed in U.S.A., Germany, or Singapore.
Note: Regulatory information can be found in Chapter 6 of the HP PSC 500 Customer Care Guide.

Acknowledgments

MS-DOS, Windows, and Internet Explorer are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Readirisis a trademark of I.R.I.S. corporation.

Notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company. Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. x Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias x Governmental stamps: - Postage stamps - Food stamps x Checks or drafts drawn on Governmental agencies x Paper currency, travelers checks, or money orders x Certificates of deposit x Copyrighted works

contents

Chapter 1 Welcome!
Printing Features. 1-1 Scanning Features. 1-1 Copying Features. 1-1
Chapter 2 All About Paper
HP Papers. Paper Choices When Copying. Select the Correct Paper Type When Copying. Paper Choices When Printing. Use the Correct Print Settings. Tips on Loading Paper in the IN Tray. All Papers. HP Papers. Special Considerations When Using Transparency Film. 2-1 2-2 2-2 2-3 2-3 2-4 2-4 2-5 2-5

Chapter 3 Printing

Start Printing. 3-1 Stop Printing. 3-3 Printing Help. 3-4

Chapter 4 Scanning

Using your Scanner. 4-1 Choose Your Original. 4-2 Place Your Original. 4-2 Start Scanning. 4-3 Editing Your Scanned Picture in the HP PSC Scanning Viewer. 4-4 Other Editing Features. 4-5 Sending Your Scan. 4-6 Canceling a Scan. 4-9 Scanning Projects. 4-9 Scanning Help. 4-10
HP PSC 500 Basic Operations Guide

Chapter 5 Copying

How to Make Copies. Using the Cancel Button. Using the Paper Type Button. Using the Select/Resume Button. Using the Reduce/Enlarge Button. Changing Copy Settings Using the Menu Button. Menu. Lighter/Darker. Photo Mode. Change Default Settings. Restore the Factory Default Settings. Copying Small Objects. Copying Help. 5-1 5-2 5-2 5-2 5-3 5-6 5-6 5-6 5-6 5-6 5-7 5-7 5-8

Contents

Welcome!
Congratulations! You have purchased the one system that makes creative high quality projects convenient and easy for the whole family the HP PSC 500. With your HP PSC 500, you can print, scan, or copy documents in full color.

Printing Features

You can print in color on a variety of paper types and sizes, including letter and A4-size paper, envelopes, labels, cards, banner paper and even custom-sized letterhead or stationery.

Scanning Features

You can scan photos, graphics, and small objects. You can scan documents to avoid retyping. With HP PSC 500s integrated capabilities, you can use your scanned pictures in creative photo projects, such as wallet-sized prints, t-shirt transfers, kids restickable stickers, and banners without additional software.

Copying Features

You can produce high-quality color copies using a variety of paper types, including iron-on transfers. You can enlarge or reduce the size of the copies you make from 25% to 400% of the images original size. You can make the image lighter or darker, and specify the quality of the copies you make. You can also use special digital copying features to help you create photo enlargements, wallet-sized copies, two sheets to a page and even posters.

All About Paper

This chapter explains the paper types you can use when copying and printing. It also presents some tips on loading paper and transparency film. For a current list of HP papers, visit our Web site: http://www.hp.com/go/all-in-one

HP Papers

The HP PSC 500 copies and prints onto a variety of paper types and weights, including plain paper. For highest quality results, use the following HP papers: x HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color printing, with no show-through. It is ideal for newsletters, reports, proposals, and flyers. x HP Premium Photo Paper is a high-quality, glossy-finish, photo-based inkjet paper. It looks and feels like a photograph and can be mounted under glass or in an album. HP Photo paper dries rapidly and resists fingerprints and smudges. x HP Iron-On T-Shirt Transfers can be used to transfer your designs or photos onto T-shirts, sweatshirts, and fabric crafts. x HP Restickables can be used to create repositionable kids stickers. They are easy to stick and easy to remove. Available in square or round shapes, they are made with HP Bright White Paper to allow vibrant colors and crisp text. x HP Premium Inkjet Brochure and Flyer Paper is matte-coated on both sides for two-sided copying. It is the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. x HP Premium Inkjet Paper is the ultimate coated paper for high-resolution printing and copying. A smooth-matte finish makes it ideal for your special documents. x HP Banner Paper allows you to print banners easily on perforated, continuously-connected sheets. x HP Photo Paper uses technology to give your pictures excellent skin tones and true-to-life landscape colors.

HP Premium Inkjet or HP RapidDry Transparency Film are specifically designed for use with your HP PSC 500 to give the best results with your overhead transparency presentations. HP Greeting Cards, HP Glossy Greeting Cards, and HP Felttextured Greeting Cards allow you to make your own greeting cards.
Paper Choices When Copying
When copying, use only letter and A4-sized papers.
Select the Correct Paper Type When Copying
Each time you load a different type of paper in the IN tray, set the paper type on the front panel. Press the Paper Type button. Use the minus(-) or plus(+) buttons to scroll through the list to find the correct paper, and then press Select/Resume.

To Copy on this Paper

Copier/Plain Paper Letterhead HP Bright White Inkjet Paper HP Premium Inkjet Paper HP Premium Inkjet Brochure and Flyer Paper Other inkjet papers HP Photo Paper HP Premium Photo Paper Other photo papers HP Premium Inkjet Transparency Film HP Premium Inkjet Rapid-Dry Transparency Film Other transparency films HP Greeting Card HP Felt-textured Greeting Card HP Glossy Greeting Card HP Iron On T-Shirt Transfers Other specialty papers Labels (see following note)

Select this Paper Type

Plain Paper Plain Paper Plain Paper Premium Inkjet Premium Inkjet Premium Inkjet Premium Photo Premium Photo Premium Photo Transparency RapidDry Trans Transparency Plain Paper Plain Paper Plain Paper Iron-On (see following note) Plain Paper Plain Paper
If you select Iron-On, the HP PSC 500 automatically copies using the Mirror feature. If you print labels, be sure to use only letter or A4-sized labels designed for use with HP Inkjet products, such as AveryTM Inkjet labels.
Paper Choices When Printing
The HP PSC 500 prints on many types of paper, such as letter and A4-sized paper. You can also print on envelopes, stickers, labels, cards, custom-sized letterhead or stationery, banner paper, iron-on transfer sheets, greeting cards, and photo paper.
Use the Correct Print Settings
The settings you choose in the HP PSC 500 Properties dialog box tell the printer how to work with the specific paper you are using. For optimal results, you must specify the correct settings. To select the paper type for printing, do the following:
From the File menu of your program, choose Print, and then click Properties. The HP PSC 500 Properties dialog box appears, with the Setup tab visible.
Click the Select Paper Type button. The Select Paper Type menu appears, showing the available paper type categories. An arrow to the right of a paper type category indicates that additional paper type options are available within that category.
Choose the appropriate paper type category. For plain paper and letterhead, select Plain Paper. For non-HP paper, choose the category that best matches the paper.

Choose the appropriate paper type option, if available. If you are using non-HP paper, choose the Other paper type option within each paper type category. For example, if you are using non-HP transparency film, in the Transparency Films paper type category, select Other Transparency Films.
If you are printing on special HP papers, HP PSC 500 chooses the appropriate print quality setting to ensure the clearest results. If you select HP Iron-On T-shirt Transfers, HP PSC 500 prints using Flip Horizontal orientation.
Tips on Loading Paper in the IN Tray

All Papers

x x x x x x
Be sure that paper is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type. Tap the stack on a flat surface to even the edges of the paper. Put the paper into the IN tray with the print side down and with the letterhead (top of the page) forward. Push the paper forward into the IN tray until it stops. Slide the paper width and length adjusters to fit snugly against the edges of the paper stack. Be sure that the paper stack lies flat in the IN tray and fits under the tab of the paper-length adjuster.
To avoid paper jams, remove papers from the OUT tray frequently. OUT tray capacity is affected by the type of paper and the amount of ink you are using. Refer to Chapter 6, Technical Information, in the HP PSC 500 Customer Care Guide.
HP Premium Inkjet Paper: Locate the gray arrow on the nonprinting side of the paper, and insert paper with the arrow side facing up. HP Premium Photo Paper: Load the shiny side facing down. Always load at least 510 sheets in the IN tray. You can place the photo paper sheets on top of plain paper. HP Premium Transparency Film: Insert the film so that the white transparency strip, with arrows and the HP logo, is on top and going into the tray first. HP Iron-On T-Shirt Transfers: For best results, manually feed one sheet at a time, with the unprinted side facing down. Flatten the transfer sheet completely before using it; do not load curled sheets. To prevent curling, keep transfer sheets sealed in the original package until just before using.
Special Considerations When Using Transparency Film

x x x x

Load a maximum of 25 transparency sheets at a time. Be sure to specify Transparency as the Paper Type setting. Ink dries slower on film. Be sure to allow enough time for the ink to dry before using the transparency. If you are copying from a transparency (that is, your original is printed on transparency film), place a blank piece of paper over the transparency on the copier glass.
We recommend using HP Premium Inkjet Transparency Film when copying or printing on transparencies. Other transparency film can jam in the HP PSC 500. To avoid paper jams, remove papers from the OUT tray frequently. OUT tray capacity is affected by the type of paper and the amount of ink you are using. For more information, see Chapter 6, Technical Information.

Printing

This chapter describes the printing functions of your HP PSC 500. Using your HP PSC 500, you can print on many sizes and types of paper, such as letter-, A4-, and legal-sized paper. You can also print on envelopes, transparency film, labels, cards, iron-on transfer sheets, banner paper, greeting card stock, photo paper, and even custom-sized letterhead or stationery. For more information about printing on these types of paper, see Chapter 2, All About Paper, in this guide. To print special creative photo projects, refer to Chapter 4, Scanning, in this guide.

Start Printing

If it is not already on, turn on the HP PSC 500 by pressing the white button located on the left side of the units front panel.
The scanner light remains on for approximately 12 hours after you turn on the HP PSC 500 or use it. This keeps the bulb warm for optimal performance. The light uses very little power. After 12 hours, the HP PSC 500 turns off the scanner bulb to save energy and displays a Power Save On message.
Load paper into the bottom (IN) tray. Change the print settings as necessary: a In your programs File menu, select Print, Print Setup, or Page Setup.
A Print dialog box similar to the one below appears on your screen.
Make sure the printer name is set to HP PSC 500, and then select the print range and the number of copies you want. To change any other print settings, click Properties, Printer Setup, or Printer in your programs Print dialog box. The HP PSC 500 dialog box appears.
In the Setup tab, change the Print Quality, Paper Size, and Paper Type settings as needed, and then click OK. The Print dialog box appears again.
The settings you change here remain in effect while you are using the current program. To make your changes permanent, make them in the Printers folder. e When you are sure that the settings in the Print dialog box are correct, go to your programs File menu and select Print or OK to start printing.
To avoid paper jams, remove papers from the OUT tray frequently. OUT tray capacity is affected by the type of paper and the amount of ink you are using. For more information about tray capacities, see Chapter 6, Technical Information, in the HP PSC 500 Customer Care Guide.

Stop Printing

There are two ways to stop a print job.
To stop a print job from the HP PSC 500, press the Cancel button on the front panel. HP recommends that you stop a print job using this method. To stop a print job from the Printers folder, do the following: 1 On the Windows taskbar, click Start, point to Settings, then select Printers.

Double-click the HP PSC 500 icon. From the list, select the document you want to cancel. From the Document menu, select Cancel Printing (Windows 95/98) or Cancel (Windows NT 4.0).
Most programs that were designed for Windows 95/98 use the Windows print spooler. The above procedure will work to stop printing in these programs. If the procedure does not work, your program may not use the spooler (for example, PowerPoint in Microsoft Office 95 and 97). If this happens, follow the instructions for canceling Background Printing in the online Help for your program.

Printing Help

For more information on printing, see the Printing tab of the HP PSC 500 Toolbox. Access the toolbox by double-clicking the Toolbox icon on your Windows desktop.

Scanning

Using your Scanner
Scanning lets you place pictures in your software programs to use in projects. With the HP PSC 500, you can scan a picture to create:
Wallet-size prints Photo enlargements Stickers Posters Banners T-shirt transfers Reports Flyers Business cards Presentations Screensavers Greeting cards (with certain programs) Attach a scanned picture to an e-mail. Store copies of photos to edit later or to keep on your hard drive. Scan small 3-D objects. Scan text to avoid retyping (with Readiris OCR software).
You can place your scanned pictures in other programs to create:

You also can:

The scanner light remains on for approximately 12 hours after you turn on the HP PSC 500 for use. This keeps the bulb warm for optimal performance. The light uses very little power. After 12 hours, the HP PSC 500 turns off the scanner bulb to save energy and displays a Power Save On message.

Choose Your Original

You can scan:
Photos Text (forms, letters, receipts) Graphics (childrens artwork, logos, drawings) Small objects (coins, flowers, jewelry)

Place Your Original

Make sure the glass is clean before placing your original.
Place your original face down on the glass with the top edge along the border. If the original is a photo, place the top of the photo along the border, close to the white arrow on the right side of your HP PSC 500.

Start Scanning

Here are three different ways to start a scan:
To scan a photo quickly, press the Scan button on your HP PSC 500.

To change settings before scanning, open the HP PSC Scanning viewer from your computer. Double-click the HP PSC Scanning icon. Click New Scan to begin scanning. This Scan window allows you to select a scan setting. Each scan setting optimizes the resolution for the type of scan. Click Custom if you want to choose a different resolution.
Scan from within your own software program. Refer to your programs documentation for instructions on TWAIN scanning.
Editing Your Scanned Picture in the HP PSC Scanning Viewer
Use the HP PSC Scanning viewer to perform simple image editing.
Cropping allows you to select a specific area of your scanned picture. To crop an area, move the boxes on the selection tool around the area you want, and then click Crop. The area outside the selection tool disappears on your scanned picture.

Rotate (Straighten)

Rotating allows you to change the orientation of your scanned picture. You can straighten your scanned picture if it is slightly crooked or facing the wrong direction.

Reduce/ Enlarge

The Reduce/Enlarge feature allows you to change the size of the entire scanned picture. It is recommended you resize your scanned picture in the HP PSC Scanning viewer before sending it to another program.
Zooming allows you to see a different view of the scanned picture for editing purposes.
Zoom In increases the size of the view on the screen. Zoom Out decreases the size of the view on the screen. Fit on Screen enlarges the view of your scanned image to match your window size.
Remember, zooming does not change the actual size of your scanned picture, only the size of the view. To change the size of your scanned picture, refer to the Reduce/ Enlarge feature.

Other Editing Features

For a description of other editing features and how to use them, refer to the online Help available from the HP PSC Scanning viewer Help menu.

Sending Your Scan

Use one of the send commands after you have finished adjusting your scanned picture in the HP PSC Scanning viewer.

Creative Photo Printing

Select this button to access printing options. Using the Creative Photo Printing option, you can easily make projects, such as stickers, banners, photo-enlargements, and wallet-size copies with your scanned picture. To use this feature: 1 Click the Creative Photo Printing button.

Canceling a Scan

To cancel a scan, click the onscreen Cancel button in the Scan Status window. Do not use the HP PSC 500 Cancel button.

Scanning Projects

Check HPs Web site for scanning how-to projects. See the HP PSC 500 Toolbox for links to the Web.

Scanning Help

For more information about scanning, see the Scanning tab of the HP PSC 500 Toolbox. You can access the toolbox by double-clicking the toolbox icon on your Windows desktop.

Copying

This chapter explains how to make copies and how to use the special copying features.

How to Make Copies

Turn on the HP PSC 500 by pressing the white button located on the left side of the units front panel. Place your original face down on the glass with the top edge along the green border. If the original is a photo, place the top of the photo along the green border, close to the white arrow.
To change the number of copies, press the minus() or plus(+) button until the correct number appears on the display. Make sure the number of copies appears on the display. If not, press Select/Resume or Cancel until the number of copies appears.
If you want to change the size of the copy, refer to the section, Using the Reduce/Enlarge Button. To set the paper type or change the lightness or darkness, refer to the section, Changing Copy Settings using the Menu Button. Press the Copy button to make copies.
To avoid paper jams, remove copies from the OUT tray frequently. The OUT tray capacity is affected by the type of paper and the amount of ink you are using. For tray capacities, see Chapter 6, Technical Information, in the HP PSC 500 Customer Care Guide.

Using the Cancel Button

When you press Cancel to stop copying, the message Copy Cancelled appears on the display. After a few seconds, the HP PSC 500 cancels the job. You may also use Cancel to clear copy settings you have specified or to stop a printing job started from your computer. After you press Cancel, the print options are reset to default settings.
Using the Paper Type Button
You must change this setting if you switch paper types. For more information about paper types, see Chapter 2, All About Paper, earlier in this guide. To change the paper type:

3 WARNING

Press the Paper Type button. Press the minus () or plus (+) button to scroll through the list of paper types. After the paper type you are using appears on the front-panel display, press Select/Resume.

Do not copy onto envelopes or smaller-sized papers. Copying onto smaller-sized papers can damage your HP PSC 500.
Using the Select/Resume Button
Use the Select/Resume button to confirm copy settings you have specified.
Using the Reduce/Enlarge Button
The Reduce/Enlarge button lets you quickly reduce or enlarge originals to the size you want. You can also select other special settings, called digital copying features, using this button. For best results, make sure you have placed your original in the correct position on the glass before using these settings. To choose a setting, do the following: 1 Press Reduce/Enlarge until the setting you want appears on the display.

2 NOTE

Press Select/Resume to select the new Reduce/Enlarge setting.
There is a small margin around the edge of the paper that the HP PSC 500 cannot copy onto. For more information, see Copy Margins in Chapter 6 of the HP PSC 500 Customer Care Guide. Also, see descriptions for Entire 91% and Auto Fit below. The following features are available with Reduce/Enlarge: Normal 100% makes a copy that is the same size as your original. Entire 91% reduces your copy slightly to ensure that the whole image, out to all the edges, is copied. x Auto Fit prescans the original to determine where its edges are, and then reduces or enlarges the original to fit on the paper you are using. Use this feature to automatically enlarge a photo to the size of a page. When enlarging, Auto Fit increases the size of the copy to the largest size that will fit on the page without distorting the image and centers the image on the page. x Custom 100% ( +) lets you specify an exact reduction or enlargement percentage between 25% and 400%. Some Reduce/Enlarge features let you specify the exact percentage. These appear with the minus/plus ( +) signs. Press the minus () or plus (+) button once to change the size by one percent. Hold down the minus () or plus (+) button to change the size in five percent increments.

x x x x x

Max 400% ( +) enlarges the original to the highest enlargement percentage. Min 25% ( +) reduces the original to the lowest reduction percentage. Poster 400% ( +) determines how to divide up the original image and enlarge each part to end up with an image that is up to 400% larger than your original. Poster centers the image on the sheets. A poster may be created using up to 25 sheets of paper (five sheets wide and five sheets long). 2 on 1 allows you to copy two pages in succession which the HP PSC 500 then reduces and prints on one page. You will be prompted for the second page with a message on the front-panel display. The message remains until you press either Select/Resume or Cancel.

Clone 100% ( +) fits multiple copies of your original on the same sheet. You can make wallet-size copies of small pictures, or you can reduce larger pictures to print multiple copies to a page. To create copies of a wallet-size photo:
Press Reduce/Enlarge until Clone appears, and then press Select/Resume.
Press the Copy button. To create wallet-size copies from a 4x6 photo: Place the short side of the photo against the green strip next to the white arrow. Press the Reduce/Enlarge button until Clone appears, then press Select/Resume. Press minus (-) until the percentage next to Clone reads 55%. Press the Copy button.
To create wallet-sized copies from a larger photo, reduce the percentage. Mirror 100% ( +) reverses the image of your original and makes a copy based on the percentage you specify. You can use Mirror to copy favorite photos or images onto HP Iron-On T-Shirt Transfers, and then iron the transfer sheets to make custom T-shirts, banners, and flags.
When you use the paper type button to select Iron On, the HP PSC 500 automatically selects Mirror as the Reduce/Enlarge setting. However, you can press the Reduce/ Enlarge button to select another choice.
CopySmart Digital Copying Features

Before After

Autofit
Automatically enlarges any size photo to full page size.

Poster

Divides your original into sections, then enlarges the sections.
Fits multiple copies of original on same sheet (use to create wallet-size copies).

2 on 1

Allows you to copy two pages to one page.

Mirror

Reverses the image of your original.
Changing Copy Settings Using the Menu Button Menu
With the Menu button, you can change some additional copy settings. You can also perform some functions for the HP PSC 500 that are not related to copying. Press Menu repeatedly to scroll through the list of available commands.

Lighter/Darker

Use Lighter/Darker to adjust the lightness and darkness of the copies you make. To do so:
Press Menu until Lighter/Darker appears, and then press the Select/ Resume button. The range of values appears as a circle on a scale on the display. Press the minus () or plus (+) button to make the copy lighter or darker. The circle moves to the left or right, depending on the button you press. Press Select/Resume to confirm your selection.

Photo Mode

Photo Mode provides optimal copying for a photograph. It enhances light and background colors. To use Photo Mode, do the following:
Press Menu until Photo Mode ( +) r appears. Press the plus (+) button to select Photo Mode. The small circle to the right of the ( +) is filled in q to indicate that Photo Mode is enabled; it is cleared r when Photo Mode is turned off.
Press Select/Resume to confirm your selection.

Change Default Settings

If you consistently use settings on the front panel other than the default settings, you can make those your new default settings. You can change most settings. To create new default settings:

3 NOTE

Set all options the way you want them. Press Menu until Set Defaults appears. Press Select/Resume to confirm your selection.
Current settings are indicated by a solid circle q. Default settings have no special indicator.
Restore the Factory Default Settings
You can return all the front-panel settings to their factory default settings. To do so:
Press the Menu button until Factory Defaults appears. Press Select/Resume to confirm your selection.

Copying Small Objects

With the HP PSC 500, you can have fun copying small objects. Try the following:

x x x x x x x

Flowers Stuffed animals Small crafts Coins Jewelry Small tools Artwork
Make sure you clean any smudges or dirt on the glass after use. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Refer to Troubleshooting and Maintaining Your HP PSC 500 in the HP PSC 500 Customer Care Guide for more details. TIP To enhance results, place soft material over your object and the entire glass before copying. The material prevents outside light from interfering with your copy.

Copying Help

For more information about copying, see the Copying tab of the HP PSC 500 Toolbox. You can access the Toolbox by double-clicking the Toolbox icon on your Windows desktop.

Numerics

2 on 1 5-3

light, scanner 3-1

Auto Fit 5-3
Max 400% 5-3 Menu button 5-6 Min 25% 5-3 minus button 5-3 Mirror 100% 5-4
background printing, canceling 3-3 banner paper 2-1 banners 4-6
Canceling a Scan 4-9 changing print settings 3-1, 3-3 Clone 100% 5-4 color copies, making 5-1 copying changing settings 5-3 color 5-1 paper choices 2-2 using Photo Mode 5-6 using the Menu button 5-6 Copying Help 5-8 Copying Small Objects 5-7 Creative Photo Printing 4-6 Crop 4-4 Custom 100% 5-3

Normal 100% 5-3

OCR 4-8 overheads about 2-2 tips on loading 2-5 tips on using 2-5
paper banner 2-1 choices for copying 2-2 choices for printing 2-3 greeting card 2-2 HP papers 2-1 inkjet 2-1 iron-on t-shirt transfers 2-1 photo 2-1 tips on loading 2-4 transparency film 2-2 paper-type settings for printing 2-3 photo paper about 2-1 tips on loading 2-5 photo-enlargements 4-6 photographs, copying 5-6 Picture to Another Program 4-7 plus button 5-3 power button 5-1 printing canceling background printing 3-3 changing print settings 3-1, 3-3 how to print 3-1 how to stop 3-3 paper choices 2-3 paper-type settings 2-3

default settings factory 5-7
Editing Your Scanned Picture in the HP PSC Scanning Viewer 4-4 enlarge a photo 5-3 Entire 91% 5-3
factory default settings 5-7 Fit on Screen 4-5

greeting cards 2-2

HP papers 2-1 HP PSC Scanning 4-3 HP Restickables 2-1
inkjet paper about 2-1 tips on loading 2-5 iron-on t-shirt transfers about 2-1 tips on loading 2-5
Readiris OCR 4-8 Reduce/Enlarge 4-5 Reduce/Enlarge button 5-3 reduce/enlarge settings 2 on 1 5-3 Auto Fit 5-3
Clone 100% 5-4 Custom 100% 5-3 Entire 91% 5-3 Max 400% 5-3 Min 25% 5-3 Mirror 100% 5-4 Normal 100% 5-3 resolution 4-3 Rotate 4-5
Save to Disk or Hard Drive 4-8 scan setting 4-3 scanner light 3-1 Scanning Help 4-10 Sending Your Scan 4-6 settings changing for copies 5-3 factory default 5-7 stickers 4-6 stop printing, how to 3-3 Straighten 4-5
Text to Another Program 4-8 transparency film about 2-2 tips on loading 2-5 tips on using 2-5 t-shirt transfers about 2-1 tips on loading 2-5 TWAIN 4-3 two on one, copying 5-3
wallet-size copies 4-6, 5-4 Web site 2-1, 4-9
Zoom 4-5 Zoom In 4-5 Zoom Out 4-5
Visit us on the World Wide Web http://www.hp.com/go/all-inone
Updated Drivers User Forums Product Information Frequently Asked Questions Productivity Tools
Copyright 1999 Hewlett-Packard Co. Printed in the U.S.A., Germany, or Singapore.
Printed on recycled paper.
*C7281-90101* *C7281-90101*

C7281-90101

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Customer Care Guide

HP PSC 500
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2000 Hewlett-Packard Company All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Publication number: C7281-90174 Printed in U.S.A., Germany, or Singapore.
Note: Regulatory information can be found in Chapter 6.

Acknowledgments

MS-DOS and Windows are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Readiris is a trademark of I.R.I.S. Corporation.

Notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company. Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. : Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias : Governmental stamps: - Postage stamps - Food stamps : Checks or drafts drawn on Governmental agencies : Paper currency, travelers checks, or money orders : Certificates of deposit : Copyrighted works
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contents

Chapter 1 Getting Help
HP Multimedia Product Tour. Online Help. HP PSC 500 Toolbox. HP PSC Scanning Help. Read about ECP and Readme Files. 1-1 1-2 1-2 1-3 1-3
Chapter 2 Support Services
Get Help from HP. Online Services. HP Customer Support. Prepare Your HP PSC 500 for Shipment. Calling in the U.S. During Warranty. Calling in the U.S. Post-Warranty. 2-1 2-1 2-3 2-3 2-4 2-5
Chapter 3 Troubleshooting and Maintaining Your HP PSC 500
Cleaning the Exterior Case. Cleaning the Glass. How to Clear a Paper Jam in the Main Unit. Paper Jam with Front-Panel Message. Paper Jams in the Back of the Unit. How to Use the Self-Test Page. How to Clean Cartridges. Front-Panel Messages. Additional Troubleshooting Tips. 3-1 3-1 3-2 3-2 3-2 3-3 3-3 3-4 3-6
Chapter 4 Adding and Removing Software Programs
Removing Software. General Information. Removing HP PSC 500 Software. Reinstalling Software. 4-1 4-1 4-1 4-2
Chapter 5 Hewlett-Packard Limited Warranty
Hewlett-Packard Warranty. 5-1 Warranty Upgrades. 5-1
Chapter 6 Technical Information
System Requirements. Power Specifications. Environmental Specifications. Physical Specifications. Ordering Accessories and Supplies. VCCI-2 (Japan). 6-1 6-3 6-3 6-3 6-3 6-6
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WLCC.book Page vi Wednesday, May 17, 2000 4:34 PM

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Your HP PSC 500 includes several resources to help you get started and use the product to full advantage. This chapter describes the types of help available.

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The tour gives you a brief introduction to the product and its capabilities. You can run the tour from either the HP PSC 500 folder or HP PSC 500 Toolbox. You will need the CD-ROM. For more information, see the HP PSC 500 Setup Guide.

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Your HP PSC 500 includes several types of online Help.

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The HP PSC 500 Toolbox provides general information about your HP PSC 500. It contains sections for printing, scanning, and copying procedures. The Welcome and Services tabs provide basic support and operation information. The HP PSC 500 Toolbox also includes a Troubleshooting tab. When problems occur, look for a description of the particular symptoms you are experiencing, and you will find details on how to fix it. The HP PSC 500 Toolbox also contains a tab with Web links to sites related to your product. You can access the HP Toolbox from the HP PSC 500 folder or by doubleclicking the HP PSC 500 Toolbox icon on your desktop.

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From the HP PSC Scanning Help menu, you can access topics related to scanning.
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After you install your software, you can access the Read about ECP file and the View the Readme file from either the HP PSC 500 CD-ROM or the HP PSC 500 program folder

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This chapter explains how to get support for your HP PSC 500 and the software programs included with it.

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If you are unable to find the answer you need in the printed documentation or online documentation, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help.

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If you have Internet access, you can get help from the HP Web site at: http://www.hp.com/go/all-in-one Here you can find updated drivers, user forums, the latest product information, answers to frequently asked questions, and productivity tips and solutions to help you get the most from your HP PSC 500. To order printed user guides, a front-panel overlay, or any other replaceable parts in the U.S. or Canada, dial: To order printed user guides or any other replaceable parts in the U.S. or Canada, dial: (888) HP DISKS (473-4757)

HP Distribution Center

To order current printer and scanner drivers, dial one of the following numbers:

Region

U.S. Argentina Asia Australia/New Zealand Brazil Chile Europe Europe South Africa Mexico Venezuela Venezuela (Caracas)

Number

(888) HP DISKS (473-4757) (541) 778-360999 +++27 (0)207 8488

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If you need to contact HP Customer Support, please do the following before you call:
Make sure that the unit is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the IN tray. Review the HP PSC 500 Setup Guide and Chapter 3, Troubleshooting and Maintaining Your HP PSC 500, in this guide. Try resetting the unit by powering it off and then on again, using the white button located on the left side of the units front panel. Check the HP Web site at http://www.hp.com/go/all-in-one for more information. If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following:

: : : :

Have your serial number ready. Print a test page. To do this, click Print a test page on the Services tab of the HP PSC 500 Toolbox. Make a color copy. Be prepared to describe your problem in detail.
Call HP Customer Support. Be near your HP PSC 500 when you call.
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If after contacting HP Customer Support, you are requested to send your HP PSC 500 in for service, do the following:

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Turn on the HP PSC 500. Open the print-cartridge access door. Remove both print cartridges, and leave the print-cartridge latches flipped back.
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Place the print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the HP PSC 500 unless instructed to by the HP customer support call agent). Turn off the HP PSC 500. You will see the message Shutting Down on the front-panel display. Close the print-cartridge access door.
If available, pack the HP PSC 500 for shipment using the original packing materials.
If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support.
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Include the following items in the box:
A brief description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period. Your name, address, and a phone number where you can be reached during the day.

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Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M., Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M., MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply.
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This chapter provides instructions for keeping your HP PSC 500 in top working condition. Perform the maintenance procedures as necessary. This chapter also presents procedures for resolving paper jams in the paper tray. It also lists some of the messages that may appear on the HP PSC 500 front-panel display or on your computer screen. For more help, double-click the HP PSC 500 Toolbox icon on your Windows desktop, and then select the Troubleshooting tab.
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Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP PSC 500 does not require cleaning. Keep fluids away from the interior of the HP PSC 500.

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Dirty glass (fingerprints, smudges, and so on) slows down copying and scanning performance by as much as half a minute! This is because the scanner is actually processing the smudges on the glass. Keep the glass clean.

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Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.
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Dry the glass with a chamois or cellulose sponge to prevent spotting.
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If Paper Jam appears on the front-panel display, do the following:

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Slide the IN tray out, remove any wrinkled and torn paper from the IN tray, remove any paper coming out into the OUT tray, and reload new paper in the IN tray. Turn the HP PSC 500 off and then on again. Process your job again.

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If paper jams in the rear of the HP PSC 500, follow these steps:
Turn the knob on the rear access door 1/4-turn counter clockwise to the unlocked position, which releases the door. Remove the door, and pull the jammed paper out of the unit.
Replace the door in the back of the unit, and turn the knob clockwise to the locked position. Turn the HP PSC 500 off and then on again. Process your job again.
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The self-test page lets you know whether the HP PSC 500 is operating properly. It lists current, default front-panel settings. To print a self-test page:
Press Menu until Self-Test Page appears on the display. Press Select/Resume. The test page has a set of lines that should appear unbroken, and colored bars that should appear solid. The intensity of the colors varies, depending on the type of paper you are using (that is, plain paper, HP Premium Inkjet Paper, and so on).
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Use the Clean Cartridges feature when the self-test page shows streaking or white lines through any of the colored bars. Do not clean cartridges unnecessarily. This wastes ink and shortens the life of your print cartridges. To clean the cartridges:
Press Menu until Clean Cartridges appears on the display. Press Select/Resume. The message Cleaning appears on the display, and a sample page is printed.
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Message
Additional cleaning will be ineffective. Banner paper expected.

What You Should Do

Replace the print cartridge. If you are printing a banner, load the banner paper, raise the banner switch, which appears on the left side of the OUT tray, and press Select/Resume. Replace the black ink cartridge at your earliest convenience. Replace the black ink cartridge immediately. Try the following:
Black ink low. Black ink out soon. Cannot connect to PC. See Customer Care Guide.
First, make sure your computer is turned on. If it is, check the cable connection between your computer and the HP PSC 500. Be sure to use only the IEEE-1284 parallel printer cable that came with your product. The connection must be direct, not through any other parallel product. After you have checked all connections, open the HP PSC 500 Toolbox. Click the Services tab, and select Test product communication.
Cartridge carriage blocked. Close latches over print cartridges, then turn power off then on.

Make sure the print cartridges are installed and the latches are closed, and then turn the power off and on.
__Error. Record number then Turn the power off and then on again. If this does not work, call for service. try restarting your computer. If this does not work, record the error number and contact HP. Paper jam. PC Busy. Clear the paper jam, and then turn the power off and then on again. Your computer is busy handling another task (for example, printing a document). Wait until the computer is finished, and then press Scan again. The HP PSC 500 has not been used for 12 hours or more. The wrong black cartridge may be installed, or it may be installed incorrectly. Remove it and replace it with the correct cartridge, or insert it correctly. One of the print cartridges is either incorrectly installed, the wrong type, or defective. Remove the applicable print cartridge, and then reinsert it. Make sure to remove the tape from the print cartridge, and close the latch securely. If this does not solve the problem, replace the cartridge.
Power Save On. Remove and check black cartridge. Verify Part Number: 15 (C6615A). Remove and check (black or color) cartridge.
WLCC.book Page 5 Wednesday, May 17, 2000 4:34 PM
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Remove and check color cartridge. Verify Part Number: C1823A, C1823D, or C1823G. Remove original from glass then press Resume. Scanner system failure.
The wrong tri-color cartridge may be installed, or it may be installed incorrectly. Remove it, and replace it with the correct cartridge or insert it correctly. Remove the original from the document glass, and then press Select/Resume on the front panel. If there is no original on the glass, turn the unit off and then on again. The scanner bulb is becoming too dim to work properly, or the unit needs servicing. Turn the power off and then on again. If the message continues and the light does not come on, your HP PSC 500 needs to be serviced. See HP Customer Support in Chapter 2 for more information. If you are printing a document using single-sheet paper, load the paper in the HP PSC 500, lower the banner switch, which appears on the left side of the OUT tray, and then press Select/ Resume.

Single-sheet paper expected.
WLCC.book Page 6 Wednesday, May 17, 2000 4:34 PM
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Auto Fit, Clone, or Poster is not working. I pressed the front-panel Cancel button to stop scanning. I cannot edit or see scanned text in my word processor.
Make sure to place the original in the correct position, and make sure that the glass and lid are clean and free from smudges and dust. To cancel scanning, make sure you click Cancel in the Scan Status window. If you have canceled scanning from the HP PSC 500 front panel, restart your computer and restart your HP PSC 500. Consider the following:
From the HP PSC Scanning viewer, make sure you select to send Text to Another Program. Make sure you paste the text into your word processing program. Graphics are not converted with the Readiris OCR program.
I cannot find my scanned file. I closed a third-party program and it did not ask me if I wanted to save the scan.
When you save a scanned picture, it is stored in the My Pictures folder. If you did not save your scanned picture, HP PSC 500 automatically stores it either in your default directory or Windows/Temp folder. The file in the Temp folder is named scan.jpg. Make sure your HP PSC 500 is selected as the current or default printer. On the Windows taskbar, click Start, point to Settings, and then choose Printers. Right-click the HP PSC 500 icon, and choose Set as Default. The shipping insert was left inside the print-cartridge carriage, or the latches were left open after the print cartridges were inserted. Open the print-cartridge access door, and remove the insert or close the latches. Turn the HP PSC 500 off and then on again. Make sure you installed the scanning software. Turn your HP PSC 500 off and then on again; the scanning process should continue. If this does not work, try restarting your computer.
I cannot print a document.
I hear a loud noise, and the message Cartridge carriage blocked appears on the display. I try to scan, but nothing happens. Scan Status stalls.
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When you install a software program on your computer, many files on your system are either added or shared because of the new program. When you remove a program, you need to remove all files associated with that program, not just the files you see in a particular program folder. Do not simply remove the executable file from your hard drive. Be sure to properly uninstall it, using the Add/Remove Programs feature in the Windows Control Panel.
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Use the Add/Remove Programs feature to remove the HP PSC 500 product software (printing and scanning software) and other third-party software programs. To do this:
On the Windows taskbar, click Start, point to Settings, and then choose Control Panel. In Control Panel, double-click the Add/Remove Programs icon. In the Add/Remove Programs Properties dialog box, click the name of the program you want to uninstall, and then click the Add/Remove button. Follow the directions on the screen until the Add/Remove program finishes. In the Add/Remove Programs Properties dialog box, click OK to close the dialog box. Restart Windows.

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Before reinstalling any software, first, properly remove it using the Windows Add/Remove Programs feature, or follow the vendors specific removal instructions. Refer to the previous section for specific instructions on properly removing the HP PSC 500 software. To reinstall the HP PSC 500 software, see Step 5 Install the HP PSC 500 Software in the HP PSC 500 Setup Guide.
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Please refer to the separate warranty statement flyer for terms and conditions of the limited warranty of your HP PSC 500. A copy of the warranty statement can be found online at www.All-In-One.support.com/PSC 500

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Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers. In the U.S. and Canada, extended warranties may also be obtained by calling HP at 1-800-446-0522.

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Recommended
Pentium-166 Pentium-MB 64 MB 210 MB U.S. 180 MB Worldwide 50 MB SVGA (256 colors) CD-ROM drive
The specifications that follow are subject to change without notice.

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Hewlett-Packard Software Solution

Minimum

Processor
Windows 95/98 Windows NT 4.0 Pentium-90 Pentium-133
Windows 95/MB Windows NT 4.0 with Service Pack 3 or later 32 MB 50MB Disk Space Needed for Installation
Additional Disk Space Needed for Scanned Images Monitor Media I/O Internet Access
40 MB SVGA (256 colors) CD-ROM drive
Bi-directional parallel port Bi-directional parallel port with ECP enabled Recommended

Print Margins

U.S. Letter U.S. Legal Envelopes Cards (3x5, 4x6, 5x8,A6) Banners (8.5 x 11 in.)

Bottom

.04 in. (1.0 mm).46 in. (11.7 mm).25 in. (6.4 mm).25 in. (6.4 mm).04 in. (1.0 mm).46 in. (11.7 mm).25 in. (6.4 mm).25 in. (6.4 mm).125 in. (3.2 mm).125 in. (3.2 mm).04 in. (1.0 mm).46 in. (11.7 mm).04 in. (1.0 mm).46 in. (11.7 mm).125 in. (3.2 mm).125 in. (3.2 mm) 0.00 in. (0.0 mm) 0.00 in. (0.0 mm).25 in. (6.4 mm).25 in. (6.4 mm)

Copy Margins

U.S. Letter
Copy at 100% and Clone Reductions/ Enlargements and Special Modes 2 on 1.04 in. (1.0 mm).46 in. (11.7 mm).46 in. (11.7 mm).46 in. (11.7 mm).25 in. (6.4 mm).38 in. (9.65 mm).25 in. (6.4 mm).38 in. (9.65 mm)

.38 in. (9.65 mm)

1.05 in. (26.67 mm)

Paper-Tray Capacities

Weight
Plain Paper Cards Envelopes Banners Transparencies

* Maximum capacity

Input Tray* Output Tray*
black 20 color 20 or less 25 or less
1624 lb. 110 lb. Index, up to 0.3 mm 2024 lb. 20 lb. N/A
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Paper Sizes

U.S. Letter U.S. Legal A4 Envelopes
8.5 in. x 11 in. 8.5 in. x 14 in. 210 x 297 mm U.S. #10 (4.12 in. x 9.5 in.) U.S. #9 (3.875 in. x 8.875 in.) A2 (4.37 in. x 5.75 in.)

Index Cards

3 in. x 5 in. 4 in. x 6 in. 5 in. x 8 in.

Labels Custom Sizes

Avery InkJet 8160, 8162, in. x 3 in. up to 8.5 in. x 14 in.

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Source (Input) Voltage: VAC* Input Frequency: Hz Current: 1A maximum
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Operating Temperature Ranges: C (32 113F) Recommended Operating Temperature Ranges: C (F) Humidity: 15% 80% RH non-condensing Non-operating (Storage) Temperature Ranges: -C (-F)
* Figures are based on using the AC adapter that came with your unit (HP part number 0950-2880).

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Height: Width: Depth: Weight:
Base: 12.63 in. (32.1 cm); 18.45 in. (46.9 cm) 17.25 in. (43.8 cm) Base: 26.2 lb (11.89 kg);
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In the U.S., you may order printer supplies by calling HP Direct (800) 538-8787 for the name of your local authorized HP dealer. To order replaceable parts, call HP Direct for more information. Outside the U.S., call your local authorized HP dealer.

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FCC Statement (U.S.A.) The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

reorient the receiving antenna increase the separation between the equipment and the receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio/TV technician for help
Product Regulations Manager, Hewlett-Packard Company, San Diego 619-655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment. Telecommunications General Approval (UK) Pursuant to Section 22 of Telecommunications Act of 1984, this product is approved for secondary attachment to approved primary attachment devices connected to the telecommunications network under the General Approval (NS/G/1234/5/100003). DOC Statement (Canada) Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Geruschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19
Manufacturers Declaration for Class B Certified PC Peripherals
Manufacturer's Name & Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA. 92127-1899, USA, declares, that the product Product Name: Model Number(s): Product Options:

HP PSC 500 C7281A TBD

conforms to the following Product Specifications:
FCC CFR 47, Part 15 Class B

San Diego, California

Jim Ruder, R&D MGR.
US Contact Information: Hewlett-Packard, 16399 W. Bernardo Dr. San Diego CA. 92127-1899, (619) 655-4100 NVLAP Certification # 20038-1

VCCI-2 (Japan)

accessories, ordering 6-3 adding programs 4-1
paper jam 3-2 sizes 6-3 paper-tray capacity 6-2 phone numbers 2-4, 2-5 physical specifications 6-3 problems front-panel messages 3-4 paper jam 3-2 print self-test page 3-3 tips for resolving 3-6 programs, adding and removing 4-1
cleaning exterior case 3-1 glass 3-1 clearing paper jam 3-2 copy margins 6-2 customer support 2-3
environmental specifications 6-3 error messages front panel 3-4
Readiris OCR program 3-6 regulatory information 6-4 reinstalling HP software 4-2 removing programs 4-1 Returning Your HP PSC 500 for Service 5-2

front-panel messages 3-4

glass, cleaning 3-1
self-test page 3-3 service HP Customer Support 2-3 support 2-1 telephone numbers 2-4, 2-5 software adding and removing 4-1 installing HP 4-2 specifications, technical 6-1 supplies, ordering 6-3 support customer 2-3 online services 2-1 services 2-1 telephone numbers 2-4, 2-5
help HP Toolbox 1-2 online 1-1 support services 2-1 HP Customer Support 2-3 HP PSC Scanning viewer, 3-6 HP Toolbox 1-2
installing HP software 4-2

jammed paper 3-2

maintenance cleaning exterior case 3-1 cleaning glass 3-1 margins copy 6-2 messages front panel 3-4 My Pictures folder 3-6
technical specifications 6-1 telephone numbers 2-4, 2-5 test, printing self-test page 3-3 tips 3-6 troubleshooting front-panel messages 3-4 paper jam 3-2 print self-test page 3-3 tips 3-6

notices, regulatory 6-4

upgrades, warranty 5-1
online help 1-1 support 2-1 online support 2-1 ordering accessories and supplies 6-3

warranty 5-1

HP PSC 500 Customer Care Guide
Visit us on the World Wide Web http://www.hp.com/go/all-inone
Updated Drivers User Forums Product Information Frequently Asked Questions Productivity Tools
Copyright 2000 Hewlett-Packard Co. Printed in the U.S.A., Germany, or Singapore.
Printed on recycled paper.
*C7281-90174* *C7281-90174*

C7281-90174