HP StorageWorks 1/8 Tape Autoloader User and Service Guide
Ultrium 230, Ultrium 232, Ultrium 448, Ultrium 460, Ultrium 960, DLT VS80, SDLT 320
Part number: AF202-96003 Third edition: August 2005
Legal and notice information Copyright 2002-2005 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information is provided as is without warranty of any kind and is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation.
1/8 Tape Autoloader User and Service Guide

Contents

About this guide. 7
Rack stability. Registering your product. HP technical support. HP-authorized reseller. Helpful web sites...... 8
1 Installing the autoloader. 9
Autoloader features and requirements. Maximum storage capacity and data transfer rate. 1/8 Ultrium Tape Autoloaders. 1/8 DLT and SDLT Tape Autoloaders. SCSI requirements. Autoloader product overview. Choosing a location. Unpacking the autoloader. Identifying product components. Rack mount kit (optional). Installing the autoloader into a rack (optional). SCSI host bus adapters (HBAs). LUN scanning. Connecting the SCSI and power cables. Preparing the host and verifying the connection.

. 32 34

2 Operating the autoloader. 23
Operators panel overview. LED indicators. Operators panel control buttons. Understanding the menu structure (Ultrium 232, Ultrium 448 and Ultrium 960). To access Offline mode. Understanding the menu structure (all other models). Using tape cartridges. Cartridge type. Importing tape cartridges. Exporting tape cartridges. Bulk Exchange (Ultrium 232, Ultrium 448 and Ultrium 960 only). Loading tape cartridges. Unloading tape cartridges. Write-protecting tape cartridges. Maintaining cartridges.
Cleaning the tape drive. 34 Updating cartridge inventory. 36
3 Autoloader administration. 37
Configuring the autoloader. 37 Resetting the autoloader. 37 Changing the SCSI ID. 38 Changing the SCSI ID of the tape drive: all models. 38 Changing the SCSI ID of the tape autoloader: Ultrium 230, Ultrium 460 and SDLT 320 models only. 38 Autoloader operating modes. 39 Overview. 39 Random mode (all models). 39 Sequential mode (all models). 39 Selecting automatic, random or sequential mode (Ultrium 232, Ultrium 448 and Ultrium 960 only) 40 Loop/Circular mode on/off. 40 Autoload mode on/off. 41 Updating firmware. 41 Using HP Library & Tape Tools. 41 Using a firmware upgrade tape. 42 Running the autoloader system test. 43 Retrieving information about the autoloader. 43 Cycle count. 43 View error log or event log. 44 Product revision. 44 Firmware revision. 65
4 Diagnostics and troubleshooting. 47
Using HP Library & Tape Tools to diagnose problems. Troubleshooting. Installation problems. Troubleshooting table. Removing stuck tapes from slots. Autoloader error codes. Example error code (Ultrium 232, Ultrium 448 and Ultrium 960). Error subcode description.
A Technical specifications. 69
Physical 1/8 autoloader specifications: all models. 69 Autoloader operation specifications. 69 Environmental specifications. 72
B Regulatory compliance notices. 73
Regulatory compliance identification numbers. Regulatory compliance label location. Power cords. Federal Communications Commission notice. FCC rating label. Class A equipment. Class B equipment. Declaration of Conformity for products marked with the FCC logo, United States only. Modification. Cables. Canadian notice (Avis Canadien). Class A equipment. Class B equipment. European Union notice. Japanese notices. Japanese power cord statement. Korean notices. Class A equipment. Class B equipment. BSMI notices. Class A equipment. Class B equipment. Taiwan battery recycle statement. Laser compliance notices. Dutch laser notice. French laser notice. German laser notice. Italian laser notice. Japanese laser notice. Spanish laser notice.

C Electrostatic discharge. 83 Index. 85
Preventing electrostatic damage. 83 Grounding methods. 83

About this guide

This guide provides information about: Installing the HP StorageWorks 1/8 Tape Autoloader Configuring and operating the HP StorageWorks 1/8 Tape Autoloader Troubleshooting the HP StorageWorks 1/8 Tape Autoloader

Rack stability

WARNING! To reduce the risk of personal injury or damage to equipment: Extend leveling jacks to the floor. Ensure that the full weight of the rack rests on the leveling jacks. Install stabilizing feet on the rack. In multiple-rack installations, secure racks together. Extend only one rack component at a time. Racks may become unstable if more than one component is extended.

Registering your product

Registering your product at www.register.hp.com ensures fast and easy access to Hewlett-Packard Customer Support. HP customers who register join a select group registered to receive: Technical support updates Special Hewlett-Packard offers Direct-to-you details on: Ideas and ways to use your new HP StorageWorks 1/8 Autoloader Other exciting HP products News on emerging technologies

HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/. Collect the following information before calling: Technical support registration number (if applicable) Product serial numbers Product model names and numbers Applicable error messages
Operating system type and revision level Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored. HP strongly recommends that customers sign up online using the Subscriber's choice web site at http://www.hp.com/go/e-updates. Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest versions of drivers, and firmware documentation updates as well as instant access to numerous other product resources. After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category.

HP-authorized reseller

For the name of your nearest HP-authorized reseller: In the United States, call 1-800-345-1518. Elsewhere, visit the HP web site: http://www.hp.com. Then click Contact HP to find locations and telephone numbers.

Helpful web sites

For third-party product information, see the following HP web sites: http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/support/ http://www.docs.hp.com
Installing the autoloader
The unique design of the 1/8 Tape Autoloader has the drive in the center with slots rotating around it. This design houses up to eight cartridges in a compact 2U form factor. The HP StorageWorks 1/8 Ultrium 960, Ultrium 448 and Ultrium 232 Tape Autoloader models and the DLT VS80 Tape Autoloader model occupy one SCSI target address and use dual LUNs for the tape drive and autoloader robotic (see also SCSI host bus adapters (HBAs) on page 18). The HP StorageWorks 1/8 Ultrium 230, Ultrium 460 and SDLT 320 Tape Autoloaders occupy two SCSI target addresses: one for the tape drive and the other for the autoloader robotic. The 1/8 Tape Autoloader is compatible with most operating systems and environments that support the SCSI interface, but requires either direct support from the operating system or a compatible backup application to take full advantage of its many features. The HP StorageWorks 1/8 Tape Autoloader utilizes the following interface for your specific model type: Table 1 Model

The 1/8 Tape Autoloader is NOT compatible with a standard differential (Diff) or High-Voltage Differential (HVD) SCSI bus. The autoloader is compatible with a narrow (50-pin) SCSI bus using a 68-pin to 50-pin adapter that terminates the unused 18 pins (NOT included with the autoloader). These adapters are sometimes labeled high-byte termination. NOTE: HP does not recommend connecting any of the Ultrium or SDLT 320 Tape Autoloaders to a 50-pin adapter as this will degrade performance.
Autoloader product overview
Figure 1 Front panel overview

Number 5

Description Power switch Mailslot Front panel LEDs Front panel LCD screen Control keys
Figure 2 Rear panel overview

Number 3

Description 68-pin HD SCSI connectors Fan vent Power connector

Choosing a location

Choose a location that meets the following criteria: Table 9 Criteria Standalone requirements Location criteria Definition Select a location that is flat, sturdy, level, and close to a host server. Do not place the autoloader on the floor or other carpeted surfaces. Do not place the autoloader on its side, upside down, or stack items on top of the autoloader. Rack requirements Room temperature Power source Standard 19-inch rack with 2U of clearance 10-35 C (50-95 F) AC power voltage: 100-127 VAC; 200-240 VAC Line frequency: 50-60 Hz Locate the AC outlet near the autoloader. The AC power cord is the products main AC disconnect device and must be easily accessible at all times. Weight Air quality 26 lbs (12 kg) Minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms. Excessive dust and debris can damage tapes and tape drives. Humidity Clearance 20-80% RH non-condensing Back Front Sides Minimum of 15.4 cm (6 inches) Minimum of 30.8 cm (12 inches) Minimum of 5.08 cm (2 inches)

Unpacking the autoloader

Before you begin, clear a work surface to unpack the autoloader. Select an open 2U computer rack location or choose a desktop location near the host server. CAUTION: If the temperature in the room where the autoloader will be installed varies by 30 degrees F (15 degrees C) from the room where the autoloader was stored, allow the autoloader to acclimate to the surrounding environment for at least 12 hours before opening the shipping container. Unpacking the autoloader: 1. Before opening and removing the autoloader from the shipping container, inspect the container for shipping damage. If you notice any damage, report it to the shipping company immediately. 2. Open the shipping container; remove and set aside the accessory package. CAUTION: Do not set the autoloader on either end or sides.

20 Installing the autoloader
Preparing the host and verifying the connection
Follow these general guidelines: Connect to a suitably-rated HBA, see SCSI host bus adapters (HBAs) on page 18. Remember that if there are any SE devices on the same SCSI bus, the entire SCSI bus will negotiate down to SE speed and severely degrade performance. When the host server is powered on, install software and/or driver(s) that are compatible with the autoloader. Software compatibility information is available at www.hp.com/go/automated. Most backup software packages require an additional module to communicate with the autoloader robotics. If the host server is connected to a network, check with the system administrator before turning off power. Use proper procedures to prevent electrostatic discharge (ESD) (see Electrostatic discharge on page 83). Use wrist-grounding straps and anti-static mats when handling internal components. Make sure that the host server has an open expansion slot. Make sure that your backup application supports the SCSI host adapter. For HP StorageWorks 1/8 DLT VS80, Ultrium 960, Ultrium 448 and Ultrium 232 Tape Autoloader models make sure that LUN scanning is enabled on the SCSI host adapter (see also LUN scanning on page 19). Depending on the server configuration, you may need to change the SCSI IDs of the autoloader (see Changing the SCSI ID on page 38). Ensure the autoloader is properly terminated. If the autoloader is the only SCSI device, other than the SCSI host adapter on the selected SCSI bus, it must be terminated. Likewise, if the autoloader is physically the last SCSI device on the SCSI bus, it must be terminated. Only the devices physically located at the beginning and end of the SCSI bus should be terminated. Verify the connection between the autoloader and host by: Installing the HP Library & Tape Tools diagnostic/installation check utility available at www.hp.com/support/TapeTools. Install this utility onto the host server. This utility verifies that the autoloader is connected and communicating with the host server. It also verifies that the autoloader is functioning and provides diagnostic information. Confirm the host servers operating system recognized the autoloader in Microsoft In Windows Server 2003 or in Windows 2000 by going to: Settings > Control Panel > System > Hardware > Device Manager > Tape Drive and/or Media Changer. For more information on verifying the connection of SCSI devices, consult the operating system documentation.

Operating the autoloader

The operator's panel consists of four LEDs, four buttons, and a 2-line by 16-character LCD screen. The operator's panel provides everything you need to monitor autoloader status and control all of its functions. The display defaults to the Home screen. The Home screen consists of the autoloader status on the top line and the current cartridge inventory on the second line. If the tape drive does not have a cartridge loaded, the top line display either the drive type, as shown in Figure 9 or Drive empty. NOTE: SEQ may appear next to the front panel inventory when the autoloader is in Sequential mode. Nothing will appear when the autoloader is in Random mode. The cartridge inventory indicates all slots that contain a cartridge by displaying the slot number. Empty slots are indicated by a dash (-). Figure 9 Home screen, no cartridge loaded

Autoloader administration
The Configuration menu provides access to the following autoloader configuration options: Resetting the autoloader Changing SCSI IDs Setting autoloader mode Updating firmware from tape To access the Configuration menu: 1. Ultrium 232, Ultrium 448 and Ultrium 960: From the Home Screen press + or - until Go Offline displays on the top line of the LCD screen. Press Enter to select. Press + or - until Configuration displays on the top line of the LCD screen. Press Enter to select. All other models: From the Home Screen or Main menu, press + or - until Configuration displays on the top line of the LCD screen. Press Enter to select. 2. Press Enter and then + or - to access the available options. 3. Press Enter to execute the displayed menu option.
Configuring the autoloader

Resetting the autoloader

This option resets the autoloader robotics and the tape drive within the autoloader, forces a new cartridge inventory, and clears any current error condition. NOTE: This option interrupts any current backup or restore operation and may cause the operation to fail. It is primarily used if the autoloader is in an error state. To access this option: 1. Ultrium 232, Ultrium 448 and Ultrium 960: From the Home Screen press + or - until Go Offline displays on the top line of the LCD screen. Press Enter to select. Press + or - until Configuration displays on the top line of the LCD screen. Press Enter to select. All other models: From the Home Screen or Main menu, press + or - until Configuration displays on the top line of the LCD screen. Press Enter to select. 2. Press + or - until Reset displays on the LCD screen. Press Enter to reset the autoloader. After initialization, the autoloader returns to normal operation and displays the Home screen.

Changing the SCSI ID

This option changes the SCSI IDs that the autoloader uses. The HP StorageWorks 1/8 Ultrium 232, Ultrium 448 and Ultrium 960 Tape Autoloader models and the DLT VS80 Tape Autoloader models occupy one SCSI ID. The default SCSI ID is 5. Change a SCSI ID only if there is another device already assigned to this ID, All other Tape Autoloader models occupy two SCSI IDs, one ID is assigned to the autoloaders SCSI controller and the second ID is assigned to the tape drive. The default SCSI ID for the autoloaders SCSI controller is 0. The default SCSI ID for the tape drive is 5. Change a SCSI ID only if there is another device, or devices, already assigned to one of these IDs.
Changing the SCSI ID of the tape drive: all models
To change the SCSI ID of the tape drive: 1. Ultrium 232, Ultrium 448 and Ultrium 960: From the Home Screen press + or - until Go Offline displays on the top line of the LCD screen. Press Enter to select. Press + or - until Configuration displays on the top line of the LCD screen. Press Enter to select. All other models: From the Home Screen or Main menu, press + or - until Configuration displays on the top line of the LCD screen. Press Enter to select. 2. Press + or - until Change SCSI ID displays on the top line of the LCD screen. Press Enter to select. 3. Press + or - until Drive displays on the bottom line of the LCD screen. Press Enter to select. 4. Press + or - until the desired SCSI ID is displayed. Press Enter. The LCD screen displays Cycle Power for New SCSI ID. 5. Turn off the autoloader, then turn it back on again. The selected SCSI ID is now in effect. NOTE: If you changed the SCSI ID, you must also cycle power on the host server and reconfigure your backup software before you can use the autoloader. Consult your hardware and software manuals for more information.

Problem SCSI ID Changed drive SCSI ID, but the host server does not recognize the new ID.
Make sure that all SCSI devices on the same bus have unique ID numbers. If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are available. Make sure that you cycle power on the autoloader after changing the SCSI ID. Reboot the host server.
Autoloader Performance The autoloader is not efficiently backing up data. Check the network bandwidth from the host computer. If you are backing up data over a network, consider comparing to a local-only backup. Make sure the autoloader and tape drive are on their own SCSI bus and not daisy-chained to another tape drive or to the hard drive being backed up. Make sure the autoloader is connected to a LVDS SCSI bus and there are no SE devices on the same bus, because this will cause the entire bus to negotiate down to SE speed. Use an Ultra320 SCSI bus and high-quality cabling with 1/8 Ultrium 960 Tape Autoloaders. Do not connect the autoloader to a narrow SCSI bus. Try a new cartridge. A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries. Backing up data that compresses poorly or is already compressed will lower performance. Check the size of the files. Small file size can impact performance. Confirm that the backup application is utilizing block sizes of at least 32KB, preferably 64KB. Refer to the backup application documentation for details. Make sure the backup server has enough memory to handle the bandwidth of the backup or restore. Clean the tape drive. See Cleaning the tape drive on page 34 for instructions.
Problem Media Attention LED Issues Contamination by loose debris.
Avoid contamination by ensuring that the autoloader is installed in a clean, contamination-free environment. Cartridges should be stored vertically in their plastic cases. Continue cleaning the tape drive as needed. A cartridge should be acclimated for at least 24 hours before being used, particularly if it has been stored at a substantially different temperature or level of humidity than the autoloader. Use only cartridges that are compatible with the drive type. For all 1/8 Ultrium Tape Autoloaders, make sure you are using an Ultrium universal cleaning cartridge. (See Cleaning the tape drive on page 34.) For the 1/8 SDLT 320 Tape Autoloader, make sure you are using the Super DLTtape cleaning cartridge. (See Cleaning the tape drive on page 34.) For the 1/8 DLT VS80 Tape Autoloader, make sure you are using the DLT VS cleaning cartridge. (See Cleaning the tape drive on page 34.)

Non-acclimated media

Cartridge is incompatible
Expired cleaning cartridge
A cleaning cartridge is good for: All 1/8 Ultrium Tape Autoloaders: 50 cleans 1/8 SDLT 320 Tape Autoloader: 20 cleans 1/8 DLT VS80 Tape Autoloader: 20 cleans
Bad/defective/contaminated media
If the Media Attention LED is cleared and the drive has been cleaned, and then immediately re-displays each time a particular cartridge is reloaded, that cartridge should be suspected as being defective, if it is not an invalid cleaning cartridge. If this occurs, export the cartridge and load a known good cartridge. In some cases, a cartridge can be worn out, have a defective Cartridge Memory, or have been formatted as a Firmware Upgrade Cartridge. Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive.
Removing stuck tapes from slots
NOTE: Contact your HP support representative if a cartridge is stuck in the drive.
In the event of a severe mechanical problem with the autoloader or circumstances require you to remove cartridges: 1. Move the power switch on the front panel to the OFF position. You may need to use the tip of a pen or similar item to move the power switch. 2. Remove the power cable and SCSI cables from their connectors on the back panel of the autoloader. WARNING! To prevent injury, disconnect the power and SCSI cables before removing the autoloader cover and keep fingers away from the fan. 3. Remove the autoloader from its rack slot, if applicable, and place it on a table or other clear work surface. 4. Use a Torx screwdriver #10 to remove the screws that secure the mounting brackets (if the autoloader is rackmounted) from both sides of the autoloader (see Figure 5 on page 17). 5. Remove the five screws on the back and the three screws on each side of the autoloader to remove the autoloader cover. 6. Remove the top cover by lifting it from the back and easing it from under the front panel display cover. NOTE: Use caution and light force when removing the cartridge carrier as the tab is fragile and could be damaged in this procedure. 7. To remove a cartridge carrier, gently lift the cartridge carrier just above the belt and rotate it approximately 90 degrees counterclockwise to disengage the tab from the belt (see Figure 18 and Figure 19). Continue lifting the carrier straight up to remove it from the autoloader. If the

VS80: Autoloader has loaded a cartridge but drive is empty Ultrium/SDLT: No connection to drive
Main Error codes Description VS80: Autoloader did not load cartridge currently in tape drive Ultrium/SDLT: Generic Drive response error Details Cycle power on the autoloader and attempt the operation again. If the error recurs, contact your technical support representative. Cycle power on the autoloader and attempt the operation again. If the error recurs, contact your technical support representative.

Error Code BE

Drive broken, needs repair
Error subcode description
Table 21 Error subcodes Description No error Communication timeout Length expired before getting expected character Any other kind of driver error Start pattern missing Sequence enumeration error Packet length error Checksum mismatch End pattern missing Drive busy - command rejected General drive error Byte error Command negative acknowledged. Link not open. Carrier state error. Repetitions error. Number of repetitions reached. Move to slot position repetitions error. Number of repetitions at move to slot reached. Move to eject position repetitions error. Number of repetitions at move to eject position reached. Belt start error. Start of belt motor unsuccessful. Belt <reverse> start error. Start of belt motor unsuccessful. Belt home error. Home carrier at move to home position not found. Unexpected home carrier (slot 1) detected at belt movement. Belt door stop error. Belt stopped by door opening. Belt position error at move to carrier 1 (home slot). Belt position error at move to carrier 2. Belt position error at move to carrier 3.
1/8 Tape Autoloader User and Service Guide 65

Error Subcode

29 2A 2B 2C

Table 21

Error subcodes Description Belt position error at move to carrier 4. Belt position error at move to carrier 5. Belt position error at move to carrier 6. Belt position error at move to carrier 7. Belt position error at move to carrier 8. Belt position error at move to carrier 9 (optional). Belt position error at move to carrier 10 (optional). Gripper start error. Start of gripper motor unsuccessful. Gripper open error. Gripper open position not reached. Gripper close error. Gripper close position not reached. Gripper hold error. Gripper hold/closed position not reached. Gripper unexpected closed error. Gripper closed although a cartridge should be there. Slider start error. Start of slider motor unsuccessful. Slider home error. Slider home position not reached. Slider forward positioning error. Slider position in forward direction not reached. Slider complex forward positioning error. Slider position in a complex forward movement not reached. Slider backward positioning error. Slider position in backward direction not reached. Slider complex backward positioning error. Slider position in a complex backward movement not reached. Slider lost steps at forward movement. Slider lost steps at complex forward movement. Slider lost steps at backward movement. Slider lost steps at complex backward movement. Wrong slider start position at forward movement. Wrong slider start position at complex forward movement. Wrong slider start position at backward movement. Wrong slider start position at complex backward movement.

1/8 Tape Autoloader Ultrium 460
1/8 Tape Autoloader Ultrium 960 Maximum storage capacity 8 data cartridges Maximum data transfer rate Drive type Number of slots
70 Technical specifications
Native: 3.2 TB Compressed: 6.4 TB (2:1 compression) Native: 80 MB/s (288 GB/hour) Compressed:160 MB/s (576 GB/hour (2:1 compression) HP Ultrium 960 drive 8
Characteristic MSBF Interface 1/8 Tape Autoloader DLT VS80 Maximum storage capacity 8 data cartridges Maximum data transfer rate Drive type Number of slots MSBF Interface 1/8 Tape Autoloader SDLT 320 Maximum storage capacity 8 data cartridges Maximum data transfer rate
Specification 500,000 swaps Ultra320 SCSI LVD Native: 320 GB Compressed: 640 GB (assuming 2:1 compression) Native: 3 MB/s (10.8 GB/hr.) Compressed: 6 MB/s (21.6 GB/hr.) (assuming 2:1 compression) DLT VS250,000 swaps Ultra2 SCSI LVD/SE
Native: 1.28 TB Compressed: 2.56 TB (assuming 2:1 compression) Native: 16 MB/s (57.6 GB/hr.) Compressed: 32 MB/s (115.2 GB/hr.) (assuming 2:1 compression)
Drive type Number of slots MSBF Interface
SDLT 250,000 swaps Ultra2 SCSI LVD/SE
Environmental specifications
Table 24 Autoloader Environmental Specifications Specification 10 to 35 C -40 to 60 C 20 to 30 C Characteristic Temperature Operating Non-operating Recommended operating temperature
Temperature shock immunity - maximum rate of change 10 C per hour Humidity Operating Non-operating 20% to 80% RH non-condensing 20% to 80% RH non-condensing
Regulatory compliance notices
This appendix contains regulatory notices for the HP StorageWorks 1/8 Tape Autoloader.
Regulatory compliance identification numbers
For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product. Product specific information: Regulatory model number: BRSLA-0203 FCC and CISPR classification: Class B

Class A equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Class B equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help.
Declaration of Conformity for products marked with the FCC logo, United States only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding this FCC declaration, contact us by mail or telephone: Hewlett-Packard Company P.O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or call 1-281-514-3333

Modification

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the users authority to operate the equipment.

Cables

When provided, connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Canadian notice (Avis Canadien)
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la class A respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

El uso de controles, ajustes o manipulaciones distintos de los especificados aqu o en la gua de instalacin del producto de lser puede producir una exposicin peligrosa a las radiaciones. Para evitar el riesgo de exposicin a radiaciones peligrosas: - No intente abrir la cubierta del mdulo. Dentro no hay componentes que el usuario pueda reparar. - No realice ms operaciones de control, ajustes o manipulaciones en el dispositivo lser que los aqu especificados. - Slo permita reparar la unidad a los agentes del servicio tcnico autorizado HP.

Electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Topics covered in this appendix include: Preventing electrostatic damage, page 83 Grounding methods, page 83
Preventing electrostatic damage
To prevent electrostatic damage, observe the following precautions: Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive component or assembly. See the next section.

Grounding methods

There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm (10 percent) resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an HP authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your HP authorized reseller.

electrostatic damage prevention 83 electrostatic discharge (ESD) protection 21 electrostatic discharge. See ESD error codes 58 error log 58 ESD (electrostatic discharge) obtaining additional information 83 precautions 83 prevention measures 83 storing products 83 transporting products 83 types of damage from 83 European Union notice 76 event log 43 exporting cartridges 31
SCSI 48 importing cartridges 30 information cycle count 43 error log 43 event log 43 installation cabling 18 driver 21 HBA 21 powering on 18 software 21 ID
FCC notice 74 rating label 74 FCC classification 73 firmware current version 45 updating from cartridge 42 floor mats, dissipating 83 front panel 23 front panel buttons 25

Japanese notices 76

Korean notices 77
laser compliance 78 LEDs Clean Drive 24 Error 25 Media Attention 25

go offline 26

Ready/Activity 24 loader mode changing 40 location requirements 14 loop mode 40 LUN 19 LUN scanning 9, 19
regulatory compliance identification numbers 73 notices 73 regulatory model number 73 resetting the autoloader 37
SCSI backup application 49 SCSI cabling 48 SCSI compatibility 49 SCSI device driver 49 SCSI host adapter 49 SCSI ID 48 SCSI requirements 11 SCSI termination 48 SDLT shielded cables 75 software compatibility 21 specifications air quality 14 clearance 14 humidity 14 location 14 physical 69 room temperature 14 standalone requirements 14 temperature and humidity 72 static electricity 83 static-dissipating work mat 83 static-safe containers storing products 83 transporting products 83 static-sensitive devices 83 straps, ground boot 83 heel 83 toe 83 stuck tapes 55 Subscribers choice, HP 8 system preventing electrostatic discharge to 83
maintaining cartridges 34 media 28 menu structure Ultrium 960, 448 and menu tree 25
operating modes Autodetect 39 Automatic 39 changing 40 Circular 40 Loop 40 Random 39 Sequential 39 operator panel 23 control button 25 overview operator panel 23
packing 15 parts proper handling 83 storing 83 transporting 83 physical specifications 69 power source 14 powering on 18 preventing electrostatic damage 83 product components 16 product revision 44

rack stability, warning 7 registering the autoloader 7
tape media specifications 72 Tape Tools 21, 41
1/8 Tape Autoloader User and Service Guide 87
tapes 28 stuck 55 technical support, HP 7 temperature and humidity specifications 72 termination SCSI 48 toe straps, using 83 tools, conductive type 83 troubleshooting table 50
Ultrium Ultrium Ultrium Ultrium Ultrium unloading cartridges 32 unpacking the autoloader 15 using cartridges 28
verifying the connection 21
warning rack stability 7 web sites HP storage 8 HP Subscribers choice 8 work mat, static-dissipating 83 wrist straps specifications 83 using 83 write protecting tapes 32 www 49

HP StorageWorks 1/8 G2 Tape Autoloader firmware release notes

Firmware version 2.70

Part number: AK377-96010 First edition: June 23, 2009
Legal and notice information Copyright 2009 Hewlett-Packard Development Company, L.P.

Version:

Description
This release includes updated firmware for the HP StorageWorks 1/8 G2 Tape Autoloader. The Autoloader firmware can be updated through any of the following methods: Remote management interface (RMI). Operator control panel (OCP) using a USB flash drive. HP Library and Tape Tools (L&TT). Autoloader firmware version 2.70 2.0n0
Compatible robotics firmware version Update recommendation Supersedes

Recommended

All previous versions of Autoloader firmware.

Product models

All HP StorageWorks 1/8 G2 Tape Autoloaders

Languages

English (American) English (International)

Enhancements

MSL encryption tokens (AN4095A), which were incorrectly manufactured with non-released firmware, are now detected. When a token that was manufactured incorrectly is inserted into the USB port and the configuration of the status page is accessed by the RMI, a warning message is displayed on the RMI and OCP, and a warning condition is logged as 0xE7 - "Incorrect Key Server Token type". This release will protect customers currently using the incorrectly manufactured tokens from damaging the device. A Customer Bulletin is available instructing the customer on how to obtain replacement tokens and properly transfer their keys to the new token.
SNMP Version 2 traps now work correctly for all community names. SNMP Version 3 was offered in the configuration pull down menu, but SNMPv3 is not supported. The SNMP Version 3 option has been removed from the menu. Fixed a case where the Autoloader could not detect the magazine. The following error were possible with this issue: 9B Sled position sensor (prism sensor) not found C4 Sled movement to sensor during check on magazine type failed

Compatibility note

When using firmware version 2.50 or newer revisions with the Encryption Kit, any key server tokens set with an odd number of characters for the PIN will not be totally backwards compatible in Autoloaders or Libraries with code revisions 2.10, 4.00, 6.30, or 8.70. In those cases, a token in an Autoloader or Library with 2.10, 4.00, 6.30, or 8.70 firmware revisions will be able to accept the PIN for the token and access keys on the token, but the user will not be able to change the PIN on the token, save the keys to a file, or restore the keys from a file until the Autoloader or Library firmware is upgraded. Users should always upgrade to the latest version of firmware to ensure complete compatibility.
Installation instructions
To upgrade firmware from the RMI: 1. 2. 3. 4. Download current firmware using HP Library & Tape Tools or from the HP support website: http:/ /www.hp.com/support/storage. Log into the RMI as the administrator user. In the Support: Firmware page, browse to the location of the Library firmware file. Click Update.
To upgrade firmware from the OCP using a USB flash drive: 1. 2. 3. 4. 5. 6. 7. 8. Download current firmware using HP Library & Tape Tools or from the HP support website: http:/ /www.hp.com/support/storage. Copy the firmware onto the USB flash drive. Insert the USB flash drive into the USB port on the back of the Autoloader. From the Home screen, press Next until the screen displays Support. Press Enter to select. Press Next until the screen displays Autoloader FW upgrade. Press Enter to select. Enter the administrator password if prompted. Press Next until the screen displays the filename of the Autoloader firmware file on the USB drive. Press Enter to select the firmware file. If the upgrade failed, press Enter to display the error code and message describing the cause of the failure. When the upgrade is complete, remove the USB flash drive from the USB port.

Library and Tape Tools: 1. 2. 3. 4. 5. Download and install the current version of HP Library & Tape Tools (L&TT) from the HP website: http://www.hp.com/support/tapetools. Download current firmware using L&TT. Click the device to update in the device list. Click Firmware on the main toolbar. On the Update Firmware tab, select the box next to each device for which you want to update firmware. If firmware is currently available for that device, it is shown in Firmware File in the File Selection section of the screen. Click Start Update at the bottom of the screen to begin the update.
Determining current version
To find the version of firmware installed on the Autoloader from the RMI, see the Support: Firmware screen. To find the version of firmware installed on the Autoloader from the OCP: 1. 2. 3. From the Home screen, press Next until the screen displays Status/Information. Press Enter to select. Press Next until the screen displays Autoloader information. Press Enter to select. Press Next until the screen displays Firmware rev. Press Enter to select.

Supersedes history

All versions not listed are inactive. Versions marked manufacturing only are not available for download. Firmware version

2.50 2.60

Released

12/16/2008 5/18/2009

Status

Active Active

Effective date

June 23, 2009