QuickSpecs

Overview
HP StorageWorks 60 Modular Smart Array
The HP StorageWorks 60 Modular Smart Array enclosure is a 2U Serial Attach SCSI (SAS) disk drive storage enclosure supporting 3.5 inch SAS, Serial ATA (SATA) and SAS Midline (MDL) drives. This enclosure delivers industry-leading data performance, availability, storage density, and upgradeability to meet customers' demanding and growing storage needs. This enclosure is designed to support 3.5 inch Universal SAS, SATA or SAS MDL hard drive form factors. The MSA60 enclosure supports direct attach storage (DAS) to HP ProLiant and HP Integrity Servers. The MSA60 supports the cascading of shelves in a 1+3 configuration to allow a maximum of 48 drives in an 8U configuration behind each of the two external ports on the HP Smart Array P800, the HP Smart Array E500, HP Smart Array P411 or the HP Smart Array P812 Controllers for a total of 96 drives in 8 enclosures (this single controller port incorporates four lanes for a total max throughput of 12Gb/s for SAS). On HP ProLiant servers Dual Domain support is available for the HP Smart Array P800 attached to a MSA60 with the addition of the HP StorageWorks Dual Domain I/O Module Option (AG779A). (Single initiator environment only). (NOTE: Smart Array P411 and P812 Controllers are supported on ProLiant NOTE: servers only). The MSA60 also supports the HP Smart Array P600 and the HP Smart Array P212 Controllers. Behind the single external port on the HP Smart Array P600 or the P212 Controllers 1+3 cascading allows a maximum of 48 drives in an 8U configuration. (NOTE: NOTE: Smart Array P212 Controller is supported on ProLiant servers only). For HP-UX and Open VMS environments on HP Integrity Servers the MSA60 supports the HP (AH303A) SC44Ge Host Bus Adapter with the addition of the HP StorageWorks Dual Domain I/O Module Option (AG779A). Behind the single external port on the HP (AH303A) SC44Ge Host Bus Adapter 1+3 cascading allows a maximum of 48 drives in an 8U configuration. The HP (AH303A) SC44Ge Host Bust Adapter will only support HP-UX and Open VMS environments and will be available on all rack mounted HP Integrity Servers with PCIe slots. The addition of the I/O Module with the HP SC44Ge Host Bus Adapter adds support for Multi Initiator JBOD Clusters. It will support HP-UX and Open VMS on selected HP Integrity servers only. The MSA60 with the I/O Module and the HP SC44Ge Host Bus Adapter will not support ProLiant servers. Multi Initiator JBOD clusters are supported with dual port SAS drives only. Support for HP Serviceguard software on HP-UX with HP-UX 11iv2/11iv3 only. HP Serviceguard monitors the health of each node and rapidly responds to failures in a way that minimizes or eliminates application downtime. NOTE: HP Integrity servers that are supported: rx2660, rx3600, rx6600, rx7640, rx8640, Superdome sx2000 (only the version that support PCI-e cards)

What's New

Introducing support for the new HP Smart Array Controller for the MSA60 with ProLiant servers HP Smart Array P812 Controller/1G Flash Backed Cache Controller Introducing support for new drives HP 2 TB 3G SATA 7.2K LFF (3.5 inch) MDL HDD HP 1 TB 6G SAS 7.2K LFF (3.5 inch) DP MDL HDD HP 2 TB 6G SAS 7.2K LFF (3.5 inch) DP MDL HDD

DA - 12627

North America Version 36 July 30, 2010

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Front panel LEDs and buttons 1. Heartbeat LED 2. Fault LED 3. UID button/LED
Rear Panel components 1. Power Supply 1 2. System fan 1 3. Dual 7 segment display board (for future use) 4. SAS in connector 5. SAS out connector

6. 7. 8. 9.

I/O module bay I/O module bay System fan 2 Power supply 2

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At A Glance
2U rackmount form factor 3 Gb/s SAS host connectivity Dual Domain support with HP Smart Array P800 Controller for HP ProLiant and Integrity servers (requires dual port SAS drives) Multi Initiator support with the SC44Ge Host Bus Adapter (AH303A) (HP-UX and Open VMS on selected HP Integrity Servers) with dual port SAS drives only Supports HP SAS single port and dual port 3G SAS disk drives, (72 GB, 146 GB, 300 GB & 450 GB 15K & 400 GB 10K capacities) and 6G DP SAS disk drives (300GB, 450GB & 600GB 15K capacities) Ability to support HP SAS dual port MDL (Midline) 6G disk drives (1 TB and 2 TB capacities) Compatible with HP SATA 3G disk drives, (500 GB, 1 TB and 2 TB capacities) Maximum storage capacity of 7.2 TB (with twelve HP SAS 6G 600 GB hard drives) or 24 TB (with twelve HP SATA 3G 2 TB hard drives or 2 TB SAS MDL drives) 1+3 Cascade support (behind a single SAS port) Supports boot from storage Redundant hot-plug power supplies and fans standard Addition of second I/O Module adds Dual Domain capability providing higher level of redundancy and reliability

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Standard Features
Modular Smart Array Family
The HP StorageWorks Modular Smart Array family delivers simple, affordable storage technology to meet today's demanding and growing IT needs. These storage solutions offer the best price/performance and best price/availability features for direct attach environments, small clusters, workgroups and entrylevel SAN environments. Each solution is designed for easy deployment, secure operation, and reduced management costs while driving rapid return on investment.
The HP StorageWorks MSA60 Enclosure (hereafter referred to as "MSA60") is a disk drive storage enclosure with 3G SAS host connectivity. These enclosures deliver industry-leading availability, storage density, and upgradeability to meet customers' demanding and growing storage needs. The MSA60 delivers the ideal mix of low-cost and high capacity, for minimum I/O workloads such as reference data, archival, and disk-to-disk backup.

Key Features

2U rackmount form factor SAS host interface Dual Domain support with HP Smart Array P800 Controller (requires dual port SAS drives) Multi Initiator support with the SCG44e Host Bus Adapter (AH303A) (HP-UX and Open VMS on selected HP Integrity Servers) with dual port SAS drives only Supports twelve 3.5-inch hot pluggable drives Ability to support, 72 GB ,146 GB, 300 GB & 450 GB 15K and 400 GB 10K 3.5 inch 3G SAS single port and dual port drives, and 300GB, 450GB & 600GB 6G SAS dual port drives Ability to support HP 6G SAS dual port MDL (Midline) disk drives (1 TB & 2 TB capacities) Compatible with HP SATA 3G disk drives, (250 GB, 500 GB, 750 GB, 1 TB & 2 TB capacities) Modular design 1+3 Cascade support (behind a single SAS port) SATA 3G - Delivering data transfer rates greater than 100 MB/s Provides storage capacity of up to 7.2 TB per enclosure using 6G , 600GB DP SAS disk drives Provides storage capacity of up to 24 TB per enclosure using 2 TB SATA disk drives or 2 TB SAS MDL HDD Hot pluggable disk drives, power supplies, and fans Redundant fans and power supplies ship as standard equipment with base enclosure Each MSA60 enclosure comes with dual power supplies that are sufficient to provide power to the enclosure and maintain normal operating levels Integrated Environmental Monitoring - Monitors environmental conditions within the enclosure and components such as the power supply, fans and temperature Easy removal of parts provides better serviceability. No tools are required! Supports MS Windows 2003, MS Windows 2008, Red Hat Linux, SUSE Linux, Novell NetWare, HP-UX 11iv2 and 11iv3, Open VMS 8.3 1H Supported with Smart Array P800, the Smart Array E500, the Smart Array P600, the Smart Array P411, the Smart Array P212 or the HP Smart Array P812 Controller for HP ProLiant Servers and HP Integrity Servers in a single initiator environment. (NOTE: Smart Array P411, P212 & P812 Controllers are supported on ProLiant servers only). Attached to HP SC44Ge Host Bus Adapter for HP-UX and Open VMS support on selected HP Integrity Servers (servers that support PCI-e cards) Supported with ACU, ORCA and HP Systems Insight Manager through configuration utilities provided via the Smart Array controller RoHS compliant 3 year limited warranty (MSA60 enclosure only) Pre-Failure warranty that covers SAS and SATA disk drives (See note below)

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NOTE: Customer must be running HP Systems Insight Manager in order to qualify for Pre-Failure warranty. The enclosure is only covered for the warranty period of the drive (3 years for SAS and 1 year for SAS Midline (MDL) and SATA drives).

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Product Highlights
High Levels of Storage Density, Data Protection, and Functionality
Storage Capacity - The MSA60 enclosure supports up to 12 SAS drives for a maximum capacity of 7.2 TB SAS drives or 24 TB with SATA or SAS MDL drives Data Protection - MSA60 is designed for a high level of data protection. It includes redundant fans and power supplies (standard), and support for various RAID level including RAID6 with ADG (depending upon the Smart Array Controller used) Dual Domain - Dual domain SAS creates redundant pathways from servers to storage devices. The redundant paths created by these configurations reduce or eliminate single points of failure within the storage network. This provides increased levels of high availability with redundant paths from the controller to the drives. Storage Manageability - The MSA60 features familiar configuration and management tools such as Array Configuration Utility (ACU) and HP Systems Insight Manager (SIM). Online Management Features include: Online Capacity Expansion, Online RAID Level Migration, Online Stripe Size Migration, Online Spares (Global) Choice of Computing Platform - The MSA60 is designed and qualified for HP ProLiant and HP Integrity servers Advanced Data Guarding (RAID 6 with ADG) Fault Tolerance - It allocates two sets of parity data across drives and allows simultaneous write operations. This level of fault tolerance can withstand two simultaneous drive failures without downtime or data loss.
Low Total Cost of Ownership
The modular, scalable design of the MSA60 provides an extremely flexible platform. You can buy what you need today and purchase additional capacity as your data storage needs grow, instead of making a large up-front investment. Additional drives and enclosures can be easily added as your needs dictate. Cascading - The MSA60 has the unique capability of cascading up to 4 - four enclosures behind a single SAS port (depends on the Smart Array Controller). Tiered Storage - MSA60 supports mixing SAS and SATA drives in the same enclosure, allowing you to more effectively utilize mission critical storage where you need it most. Universal SATA Hard Drive - Since the MSA60 supports HP Universal SATA drives, your investment in disk drives is protected and cost is minimized as you add new drives. Pre-Failure Warranty - Drives installed in a MSA60 and monitored under HP Systems Insight Manager are supported by a Pre-Failure (replacement) Warranty (3 years for SAS and 1 year for SAS MDL and SATA drives). Pre-Failure Warranty allows for the replacement of designated drives in MSA60 before they actually fail when using HP Systems Insight Manager on HP ProLiant or HP Integrity servers. NOTE: Some operating systems may not support all of these features. Integrated Configuration and Management Tools - The MSA60 utilizes the standard, integrated set of Smart Array management and utility software for HP ProLiant Servers. These tools consistently lower the cost of ownership by reducing training and technical expertise necessary to install and maintain HP server storage. HP-UX and Open VMS uses HP Integrity ODE for storage enclosure support.

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MSA60 Components

MSA60 Enclosure

The 2U array houses up to twelve 3.5 inch Universal hot pluggable SAS or SATA drives. Each MSA60 includes the following standard components: MSA60 base enclosure with redundant power supplies and fan modules Rack mounting hardware kit 0.5m mini-SAS cable Two AC power cords and two PDU interconnect cords
Smart Array P800 Features
HP's highest performing 16-port PCI-express controller with expander support Expander support enables the addition of external storage, allowing increased number of drives for increased performance Provides highest level of data protection standard by using RAID 6 with Advanced Data Guarding Supports a maximum total of 104 hard drives (96 drives across eight enclosures plus 8 drives in the server internal backplane) Supported in a single initiator environment For more information see: http://h18004.www1.hp.com/products/quickspecs/12616_na/12616_na.html
Smart Array E500 Features
HP's first external connect only PCI Express (PCIe) Serial Attached SCSI (SAS) RAID controller Expander support enables the addition of external storage, allowing increased number of drives for increased performance Offers RAID 0, 1 & 0+1 and can be upgraded with battery-backed write cache (BBWC) module for RAID 5 Supports a maximum total of 108 hard drives Supported in a single initiator environment Formore information see: http://h18004.www1.hp.com/products/quickspecs/12700_na/12700_na.html
Smart Array P411 Features
The HP Smart Array P411 is HP's PCI Express (PCIe) Serial Attached SCSI (SAS) RAID controller Low profile, half height card has 8 ports and utilizes DDR2-800 memory The P411 is ideal for RAID 0/1, 5, 1+0 & 5+0 and can be upgraded with the 512MB batterybacked write cache (BBWC) module and Smart Array Advanced via license key for RAID 6 &, 6 + 0, 50 and 60 For more information see: http://h18004.www1.hp.com/products/quickspecs/13202_na/13202_na.html
Smart Array P212 Features
The HP Smart Array P212 is HP's entry level PCI Express (PCIe) Serial Attached SCSI (SAS) RAID controller The Low Profile, Half Height card has 8 ports and utilizes DDR2-266 memory The P212 is ideal for RAID 0/1, 1+0 and can be upgraded with the 256MB battery-backed write cache (BBWC) module for RAID 5, 5+0 For more information see: http://h18004.www1.hp.com/products/quickspecs/13203_na/13203_na.html

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Smart Array P812 Features
The HP Smart Array P812 provides superior RAID performance, while delivering high levels of connectivity, reliability, and many advanced features Increased connectivity with 8 internal ports and 16 external ports. 1 G 72-bit wide DDR2-800 flash-backed write cache (FBWC). Smart Array Advanced Pack (SAAP) license key included standard For moreinformation see: http://h18004.www1.hp.com/products/quickspecs/13558_na/13558_na.html
HP (AH303A) SC44Ge Host Bus Adapter
SAS technology delivers high performance and data bandwidth up to 3 Gbps per physical link. PCI Express x8 capable PCIe x8 (2.5 GB/s bandwidth) Supported in a Multi Initiator environment
Several fault tolerant configurations keep data available and servers running while drives are being replaced RAID levels that offer fault tolerance include: RAID 50 (RAID 5+0) protects against failure of one drive (and failure of particular multiple drives). RAID 50 is a nested RAID method that uses RAID 0 striping across RAID 5 arrays. RAID 50 tolerates one drive failure in each spanned array without loss of data. RAID 50 requires less rebuild time than single RAID 5 arrays RAID 50 requires a minimum of six drives. RAID 60 (RAID 6+0) allows administrators to split the RAID 6 storage across multiple external boxes. RAID 60 requires a minimum of eight drives. RAID 60 is a nested RAID method that uses RAID 0 block-level striping across multiple RAID 6 arrays with dual distributed parity. With the inclusion of dual parity, RAID 60 will tolerate the failure of two disks in each spanned array without loss of data. ADG: RAID 6 with ADG Allocates the equivalence of two parity drives across multiple drives and allows simultaneous write operations.Distributed Data Guarding (RAID 5): Allocates parity data across multiple drives and allows simultaneous write operations.Drive Mirroring (RAID 1 and 1+0 Striped Mirroring): Allocates half of the drive array to data and the other half to mirrored data, providing two copies of every file.

Dual Domain (NEW)

Dual domain SAS creates redundant pathways from servers to storage devices. The redundant paths created by these configurations reduce or eliminate single points of failure within the storage network. This provides increased levels of high availability with redundant paths from the controller to the drives. Dual domain SAS implementations make it possible to tolerate host bus adapter (HBA) failure, external cable failure, expander failure, failure in a spanned disk (JBOD) environments.

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Software Components

Utilities

Configuration Utilities
Management/Health Utilities
The MSA60 utilizes a single, consistent set of utility software for storage and RAID management, setup, configuration and troubleshooting. This consistency reduces the cost of ownership by reducing the training and technical expertise necessary to install and maintain your HP server storage solution. Array Configuration Utility (ACU) [On-line for Microsoft and Linux, Remote Web-Based & Off-line] Option ROM Configuration for Arrays (ORCA), NetWare ACU CPQONLIN (only online support no Web based support) HP Systems Insight Manager
Array Configuration Utility (ACU)
Provides a graphical view of HP drive array configurations. Easy to use Wizards for configuration. Web Based ACU supports On-Line, Remote Web Based and Off-line configuration. Supports on-line configuration for Microsoft, NetWare and Linux.
HP Systems Insight Manager
Powerful storage, server and server option management tool. Monitor storage from a remote central location. Browser based Insight Manager 7 provides full access from anywhere on the Intranet, eliminating the need for a dedicated Insight Manager console.
Supported Operating Systems
HP ProLiant Servers NOTE: For information on supported Operating Systems, please see the following Smart Array Quickspecs: E500: http://h18004.www1.hp.com/products/quickspecs/12700_na/12700_na.html P600: http://h18004.www1.hp.com/products/quickspecs/12247_na/12247_na.html P800: http://h18004.www1.hp.com/products/quickspecs/12616_na/12616_na.html P212: http://h18004.www1.hp.com/products/quickspecs/13203_na/13203_na.html P411: http://h18004.www1.hp.com/products/quickspecs/13202_na/13202_na.html P812: http://h18004.www1.hp.com/products/quickspecs/13558_na/13558_na.html HP Integrity Servers HPUX 11iv2/11iv3 Open VMSV 8.3 1H NOTE: HPUX 11iv2/11iv3 (for Dual Domain only) Needs I/O Module (#AG779A), and HP SC44Ge Host Bus Adapter or HP Smart Array P800 Controller Qualified for the following HP Integrity servers: rx2660, rx3600, rx6600, rx7640, rx8640, Superdome sx2000 (only the version that support PCIe cards) NOTE: Open VMS (for Dual Domain only) Needs I/O Module (#AG779A), and HP (AH303A) SC44Ge Host Bus Adapter Qualified for the following HP Integrity servers: rx2660, rx3600, rx6600, rx7640, rx8640, Superdome sx2000 (only the version that support PCIe cards)

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Service and Support
Service and Support, HP Care Pack, and Warranty Information
Three-year limited parts only warranty, including hardware diagnostic support, pre-failure warranty (coverage of hard drives, memory and processors). The warranty is fully supported by HP Services and a worldwide network of resellers and service providers. In addition 90-day's getting started software telephone support may be covered under the warranty or available for an additional fee. Enhancements to warranty services are available through HP Care Pack services. NOTE: The MSA60 has a limited 3 year parts only warranty. The SAS drives have a 3 year warranty. SAS MDL and SATA drives have a 1 year warranty Care Pack services provide a range of life cycle support options that let you choose the service levels that meet your business requirements, from basic to mission-critical. A full range of HP Care Pack hardware and software services are available including: Installation and start up Education courses Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24 hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials solutions helping to deliver high level of application availability. Response times range from 30 minutes for critical problems to 2 hours. System Management, Performance Services and Mission Critical Support Solution Service includes HP branded hardware options qualified for the storage enclosure, purchased at the same time or afterwards, internal to the enclosure. These will be covered at the same service level and coverage period as the storage enclosure. NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or resellers or visit our worldwide Web site on the Internet at: http://www.hp.com/hps/carepack NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us at: http://www.hp.com/hps NOTE: Additional information regarding worldwide limited warranty and technical support is available at: http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
HP Care Pack Information Flexible Support

1 Year Support

3 Year Support
HA101A1-87G HA103A1-87G HA104A1-87G HA105A1-87G HA109A1-87G HA110A1-87G HA111A1-87G HA112A1-87G HA101A3-87G HA103A3-87G HA104A3-87G HA105A3-87G HA109A3-87G

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HA110A3-87G HA111A3-87G HA112A3-87G HA101A4-87G HA103A4-87G HA104A4-87G HA105A4-87G HA109A4-87G HA110A4-87G HA111A4-87G HA112A4-87G HA101A5-87G HA103A5-87G HA104A5-87G HA105A5-87G HA109A5-87G HA110A5-87G HA111A5-87G HA112A5-87G HA113A1-564 UF297E UF298E UF299E UF300E UF301E UF302E UF303E UF304E UF305PE UF306PE UF307PE UF308PE U8132E

4 Year Support

5 Year Support

Fixed Care Packs

Installation & Start-Up HP 1Y NBD,9X5 MSA60 HW Support HP 1Y 4h 13x5 MSA60 HW Support HP 1Y 4h 24x7 MSA60 HW Support HP 1y 6h CTR MSA60 HW Support HP 3y NBD 9x5 MSA60 HW Support HP 3y 4h 13x5 MSA60 HW Support HP 3y 4h 24x7 MSA60 HW Support HP 3y 6h CTR MSA60 HW Support HP 1y PW NBD MSA60 HW Support HP 1y PW 4h 13x5 MSA60 HW Support HP 1y PW 4h 24x7 MSA60 HW Support HP 1y PW 6h CTR MSA60 HW Support Hardware Installation, Electronic

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Configuration Information
Step 1: Base Configuration
Model MSA60 I/O Module Shipping Dimensions HP StorageWorks 60 Modular Smart Array HP StorageWorks Modular Dual Domain I/O Module Option Kit NOTE: The I/O Module is a field upgradeable Option Kit the addition of which in the MSA60 will allow dual domain capability providing higher level of redundancy and reliability. Part Number 418408-B21 AG779A
HP Smart Array P800 Controller (381513-B21) supports Dual Domain on the MSA60 with the addition of the HP StorageWorks Dual Domain I/O Module in a single initiator environment. Requires Dual port SAS drives HP (AH303A) SC44Ge Host Bus Adapter supports Dual Domain on the MSA60 with the addition of the HP StorageWorks Dual Domain I/O Module in a Multi Initiator environment. Supports only HP-UX and Open VMS and on selected HP Integrity Servers only. HP StorageWorks MSA60 5.4TB SAS DP HDD Bundle (MSA60 w/12 450GB 15K SAS MSA60 SAS MDL Dual LFF DP HDD + Additional I/O Module) Port drive bundle HP StorageWorks MSATB SAS DP MDL HDD Bundle (MSA60 w/TB 7.2K SAS Midline (MDL) DP HDD + Additional I/O Module) MSA60 Americas bundles HP MSA60 w/ Dual Domain I/O Module, (12) 3.5-in. 300GB SAS Drives w/ cable NOTE: available in USA & Solution Canada only (1) HP MSA60 Modular Smart Array Enclosure; (1) HP Modular Dual Domain I/O Module Option Kit; (12) HP 300GB 3G 15K SAS 3.5" DP HDD; (1) Mini SAS 4x2M Cable All HP MSA60 w/ (12) 1TB 3.5-in. LFF 7.2K rpm SATA MDL Drives w/ cable Solution (1) HP MSA60 Modular Smart Array Enclosure; (12) HP 1TB 3G SATA7.2K 3.5"MDL HDD; (1) Mini SAS 4x2M Cable All

AP713A AP714A AJ922A

AJ924A

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Step 2: Array Controllers
Smart Array Controllers Supported (Single Domain) Description HP ProLiant Servers HP Smart Array P800 controller HP Smart Array E500 controller HP Smart Array P600/256 BBWC Controller HP Smart Array P812 Controller/ 1G Flash Backed Cache Controller HP Smart Array P411/256MB Controller HP Smart Array P411/512MB BBWC HP Smart Array P411/1G FBWC Controller HP Smart Array P212/256MB Controller HP Integrity Servers HP Smart Array P800 controller HP Smart Array E500 controller HP Smart Array P600/256 BBWC Controller NOTE: The HP Smart Array P800 supports the cascading of shelves in a 1+3 configuration to allow a maximum of 48 drives in an 8U configuration behind or the HP Smart Array P800 controller for a total of 96 drives on the two external ports. NOTE: Dual Domain is support for the HP Smart Array P800 controller (single initiator only) NOTE: The HP Smart Array P600 supports the cascading of shelves in a 1+3 configuration to allow a maximum of 48 drives in an 8U configuration behind or the HP Smart Array P600 controller as the P600 has only a single external port. NOTE: The Smart Array E500 offers RAID 0, 1 and 0+1 and can be upgraded with ProLiant server to RAID 5 with battery-backed write cache (BBWC) module - 383280B21. NOTE: Smart Arrays P411 and P212 are supported on ProLiant servers only HP ProLiant Servers HP Smart Array P800 controller HP Integrity Servers HP SC44Ge Host Bus Adapter NOTE: Only HP-UX and Open VMS on selected HP Integrity servers supported. HP Integrity servers that are supported: rx2660, rx3600, rx6600, rx7640, rx8640, Superdome sx2000 (only the version that support PCI-e cards). Part Number 381513-B21 435129-B21 337972-B21 487204-B21 462830-B21 462832-B21 572531-B21 462834-B21 AD335A AH226A 337972-B21
Smart Array Controllers Supported (Dual Domain)

381513-B21 AH303A

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Server Compatibility

Step 3: Choose HP ProLiant Server(s)/HP Integrity Server(s)
HP ProLiant Servers For up to date compatibility, please see the following URL for complete Smart Array P600, P800,E500,P411, P212 & P812 Controller compatibility and support information: http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers/index.html HP Integrity Servers HP Integrity Server rx2660 with combination PCIx/PCIe riser only HP Integrity Server rx3600 with combination PCIx/PCIe backplane only HP Integrity Server rx6600 with combination PCIx/PCIe backplane only HP integrity Server rx7640 with combination PCIx/PCIe only HP integrity Server rx8640 with combination PCIx/PCIe only HP integrity Server sx2000 with combination PCIx/PCIe only NOTE: HP Integrity Server home: http://www.hp.com/products1/serverconnectivity/support_matrices.html

Step 4: Choose Hard Drives
SAS Drives 6G LFF Serial Attached SCSI (SAS) Hard Drives HP 300GB 6G SAS 15K LFF (3.5-inch) DP ENT HDD HP 450GB 6G SAS 15K LFF (3.5-inch) DP ENT HDD HP 600GB 6G SAS 15K LFF (3.5-inch) DP ENT HDD NOTE: 6G SAS drives will work in 3G systems like the MSA60. 6G SAS drives will only function as 3G drives in a MSA60. NOTE: 6G SAS drives will only function as 3G drives in a MSA60 HP 1TB 6 GB SAS 7.2K LFF (3.5 inch) DP MDL HDD HP 2TB 6 GB SAS 7.2K LFF (3.5 inch) DP MDL HDD HP 2 TB 3G SATA 7.2K LFF (3.5-inch) MDL HDD HP 1 TB 3G 7.2K 3.5-inch SATA MDL HDD HP 500 GB 3G SATA 7.2K LFF (3.5-inch) SATA MDL HDD NOTE: The following PN#s for SATA drives have been replaced by new PN#s: 250GB: New PN# 458926-B21 replaces Old PN# 349239-B21 500GB: New PN# 458928-B21 replaces Old PN# 394573-B21 750GB: New PN# 458930-B21 replaces Old PN# 432341-B21 NOTE: SATA drives are not Dual Port drives NOTE: There is a known compatibility issue with some early 3.5 inch SATA HDD that will make them unable to be used with the MSA20/60. Customers should verify that they are not using hard drive part number 356536-002/003 (spare 353044-001). The following SATA hard drives require SATA FirmWare flash in order to work properly. They are: 500GB SATA 1.5 - Model # 6H500F0, min F/W rev: HA431DD0 80GB RoHS Mask Rom SATA 1.5, Model # 6L080M0, min F/W rev BACE1GG0 160GB RoHS Mask Rom SATA 1.5, Model # 6L160M0, min F/W rev BACE1GG0 250GB RoHS Mask Rom SATA 1.5, Model # 6L250S0, min F/W rev BACE1GG0 516814-B21 516816-B21 516828-B21
SAS MDL (Midline) SATA Drives
507614-B21 507616-B21 507632-B21 454146-B21 458928-B21

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NOTE: Go to the HP Hard Drive Compatibility table for complete drive compatibility information (http://www.hp.com/products/harddiskdrives). Using hard drives in unsupported configurations will result in voiding the warranty and could result in damage to the drive and/or loss of data.
Step 5: Choose Rack Option
HP Racks HP Universal Rack 10642 G2 Pallet ALL HP Universal Rack 10642 G2 Shock Rack HP Universal Rack 10642 G2 Crated ALL HP Universal Rack 10642 G2 w/Ext Shock Rack HP Universal Rack 10636 G2 Pallet ALL HP Universal Rack 10636 G2 Shock Rack HP Universal Rack 10636 G2 Crated ALL HP Universal Rack 10636 G2 w/Ext Shock Rack HP 10642 G2 200mm Extn Shock Rack HP 10647 G2 200mm Extn Shock Rack HP Rack S10614 (14U) Rack Cabinet Shock Pallet AF001A AF002A AF003A AF004A AF011A AF012A AF013A AF014A AF034A AF044A 292302-B22

Step 6: Choose Cables

Cable Options Cables used for connecting the HP Smart Array P800/512 BBWC Controller (P/N 381513-B21 or AD335A) the HP Smart Array E500 (P/N 435129-B21 or AH226A), the HP Smart Array P212 (P/N 462834-B21), the HP Smart Array P411 (P/Ns 462830-B21 or 462832-B21) or the P812 (P/Ns 487204-B21) to MSA60 Mini SAS 4x 2M Cable All Mini SAS 4x 4M Cable All Mini SAS 4x 6M Cable All *#0D1 will appear after this part number on your sales order if factory integration is indicated. Cables used for connecting the HP Smart Array P600/512 BBWC Controller (P/N 337972-B21) or the HP SC44Ge Host Bus Adapter (P/N AH303A) to MSA60 SAS 4x to Mini SAS 4x 2M SAS 4x to Mini SAS 4x 4M SAS 4x to Mini SAS 4x 6M *#0D1 will appear after this part number on your sales order if factory integration is indicated.

407339-B21* 432238-B21* 432239-B21*
419571-B21* 419572-B21* 419573-B21*

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Technical Specifications
LED Indicators for HDDs Online (bottom) Drive Failure/ID (top) LED Indicators on Front Heartbeat LED Panel Fault LED UID button/LED LED Indicators on Rear I/O Module LED Panel UID button/LED Heartbeat LED Fault LED Power On/Standby button/system power LED Host Interface Maximum Number of Drives Temperature Range
Power supply LED 4 x wide SAS 3 Gb/s ports Up to 12 (twelve), 3.5 inch SAS, SATA or SAS MDL drives Operating Shipping 50 to 95 F (10 to 35 C) -40 to 150 F (-40 to 66 C) NOTE: Rated 1C per 1000 feet of elevation to 10,000 ft. 10% to 90% Up to 95% 100 to 240 VAC 50 to 60 Hz 3.9A at110 VAC typical, 6A Maximum 345 W
Relative Humidity Input Power Requirements
Heat Dissipation (maximum)
RAID Support Upgradeable Firmware Disk Drives and Enclosure Protocol Support I/O Module MSA60 Enclosure
Operating Non-operating Rated Input Voltage Rated Input Frequency Rated Input Current Input Power (max) 1175 Btu/hr* * Input Power and Heat Dissipation specifications are maximum values and apply to worst-case conditions at full rated power supply load. The power/heat dissipation for your installation will vary depending on the equipment configuration. See Qucikspecs for Smart Array Controllers P600, P800, E500, P212, P411 & P812 http://h18004.www1.hp.com/products/servers/proliantstorage/arraycontrollers/index.html Yes, Offline only. Firmware updates available through hp.com HP 3.5 inch SAS 3 Gb/s
Connector Type Number of Ports 2U Rack Form Factor Dimensions (HxWxD) Weight (base unit) Weight (with all drives)
IPass (mini-SAS) Two (one IN, other is OUT) 3.47 x 17.64 x 23.25 in (8.8 x 44.8 x 59 cm) 34 lb (15.4 kg) 54 lb (24.6 kg)

Page 16

Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. For hard drives, 1 GB = 1 billion bytes. Actual formatted capacity is less.

Page 17

HP StorageWorks 60 Modular Smart Array Enclosure User Guide
November 2006 (Second Edition) Part Number 405868-002
Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. November 2006 (Second Edition) Part Number 405868-002

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Contents

Component identification.... 6
Front panel LEDs and buttons..... 6 Rear panel components.... 7 Dual 7-segment display board.... 7 Rear panel LEDs and buttons.... 8 SAS and SATA device numbers.... 9 SAS and SATA hard drive LEDs.... 9 SAS and SATA hard drive LED combinations... 9 Power up..... 11 Power down the server..... 11

Operations.... 11

Setup..... 13
Rack planning resources..... 13 Optimum environment.... 13 Space and airflow requirements.... 13 Temperature requirements.... 14 Power requirements.... 14 Electrical grounding requirements.... 15 Rack warnings..... 15 Shipping contents.... 15 Rack mounting hardware kit contents.... 16 Converting rails for round-hole racks.... 16 Installing a storage enclosure into the rack... 17 Installing hardware options.... 19 Installing servers.... 19 Choosing a configuration.... 20 Single-enclosure configuration.... 20 Cascading (1+1) configuration... 21 Cabling the storage enclosure.... 21 SAS cabling guidelines.... 21 Supported cables.... 21 Power cords..... 22 Updating firmware..... 22 Hard drive options..... 23 SAS and SATA hard drive guidelines.... 23 SAS or SATA hard drive..... 23 Configuration tools..... 25 Array Configuration Utility.... 25 Option ROM Configuration for Arrays... 25 Smart Components for ROM Flash.... 26 Management tools..... 26 HP Systems Insight Manager.... 26 Management Agents..... 26 Diagnostic tools.... 26 Integrated Management Log.... 26
Hardware options installation... 23
Configuration and utilities... 25
Array Diagnostic Utility.... 27 Remote support and analysis tools.... 27 Open Services Event Manager.... 27 Keeping the system current.... 27 Change control and proactive notification... 27 Care Pack.... 27

Troubleshooting.... 28

When the storage enclosure does not start... 28 Diagnostic questions..... 29 Are the power supply/system fan LEDs green?.... 29 Is the system power LED green?... 29 Recognizing hard drive failure.... 29 Effects of a hard drive failure.... 30 Compromised fault tolerance.... 30 Recovering from compromised fault tolerance... 30 Factors to consider before replacing hard drives.... 30 Automatic data recovery (rebuild).... 31 Time required for a rebuild.... 31 Failure of another drive during rebuild... 32 Drive failure in a NetWare environment.... 32 Failed drives or interim recovery mode... 32 Handling disk drive failures... 33 Regulatory compliance identification numbers... 34 Federal Communications Commission notice.... 34 FCC rating label.... 34 Class A equipment.... 35 Class B equipment.... 35 Declaration of conformity for products marked with the FCC logo, United States only.. 35 Modifications..... 36 Cables..... 36 Canadian notice (Avis Canadien).... 36 European Union regulatory notice.... 36 Disposal of waste equipment by users in private households in the European Union... 37 Japanese notice.... 37 BSMI notice..... 37 Korean notice..... 38 Power cord statement for Japan..... 38
Regulatory compliance notices.... 34
Electrostatic discharge..... 39
Preventing electrostatic discharge.... 39 Grounding methods to prevent electrostatic discharge.... 39

Specifications..... 40

Environmental specifications.... 40 Storage enclosure specifications.... 40 Before you contact HP.... 41 HP contact information..... 41 Customer Self Repair.... 41

To power up the storage enclosure:
Power up the servers. See the server documentation.

Power down the server

CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. IMPORTANT: If installing a hot-plug device, it is not necessary to power down the storage enclosure.
Power down any attached servers. See the server documentation.

Operations 11

Press the Power On/Standby button on the storage enclosure. Wait for the system power LED to go from green to amber. Disconnect the power cords.
The system is now without power.

Operations 12

Rack planning resources.... 13 Optimum environment..... 13 Rack warnings..... 15 Shipping contents..... 15 Rack mounting hardware kit contents.... 16 Converting rails for round-hole racks.... 16 Installing a storage enclosure into the rack... 17 Installing hardware options.... 19 Installing servers..... 19 Choosing a configuration.... 20 Cabling the storage enclosure..... 21 Updating firmware.... 22

Rack planning resources

The rack resource kit ships with all HP branded 10000 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on highdensity deployment at the HP website (http://www.hp.com/products/servers/platforms).

Optimum environment

When installing the storage enclosure in a rack, select a location that meets the environmental standards described in this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:
Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. Leave a minimum clearance of 76.2 cm (30 in) behind the rack. Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.
HP storage enclosures draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet. CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
When a vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow. CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. The 9000 and 10000 Series racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation. CAUTION: When using a Compaq branded 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling. CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: Front and rear doorsIf the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation). SideThe clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).

Additional supported configurations:
1+2 configuration for a total of three cascading enclosures 1+3 configuration for a total of four cascading enclosures
Cabling the storage enclosure
After installing the storage enclosure in a rack, connect the SAS cables and power cords to the rear panel.

SAS cabling guidelines

Observe the following guidelines:
Only use supported SAS cables with 3-Gb connectors. Always be sure that the servers attached to the storage enclosure are powered down and power cords are disconnected before connecting SAS cables.

Supported cables

A 0.5-m (20-in) SAS cable ships standard with the storage enclosure. To acquire different lengths, contact the nearest authorized HP reseller. HP recommends using the shortest cables possible. However the maximum supported cable length that can be used between SAS ports is 6-m (19.68-ft).
For a complete list of supported cables, see the QuickSpecs on the HP website (http://www.hp.com).

Power cords

The power cord should be approved for use in your country. The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label of the product. The voltage and current rating for the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 1.00 mm2 or 18 AWG, your maximum length may be up to 3.66 m (12 ft). WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the storage system. To connect AC power cords:
Connect the power cords to the power supplies. Connect the power cords to the AC power source.

Updating firmware

To update storage enclosure firmware, see "Smart Components for ROM Flash (on page 26)," and the HP website (http://www.hp.com/support). After installing hardware and powering up the storage enclosure for the first time, be sure to verify that the host controllers and drives have the latest firmware. For firmware and software updates, refer to the HP website (http://h18004.www1.hp.com/support/files/storage/us/index.html). To receive proactive email support alerts such as customer advisories, updates on drivers, software, firmware, and customer replaceable components, sign up for HP Subscriber's Choice. Go to HP Subscriber's Choice on the HP website (http://www.hp.com/go/myadvisory), and then select the appropriate product.

Hardware options installation
Hard drive options.... 23

Hard drive options

The storage enclosure supports up to 12 SAS or SATA hard drives. Always populate hard drive bays starting with the lowest device number ("SAS and SATA device numbers" on page 9).
SAS and SATA hard drive guidelines
When adding hard drives to the storage enclosure, observe the following general guidelines:
The system automatically sets all device numbers. If only one hard drive is used, install it in the bay with the lowest device number. Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.
NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume.

SAS or SATA hard drive

CAUTION: To prevent improper cooling and thermal damage, do not operate the storage enclosure unless all bays are populated with either a component or a blank.
Remove the hard drive blank.

Prepare the hard drive.

Install the hard drive.
IMPORTANT: When the drive is inserted, the drive LEDs flash for 2 seconds to indicate that the drive is seated properly and receiving power.
Determine the status of the hard drive from the SAS and SATA hard drive LED combinations.
Configuration and utilities
Configuration tools.... 25 Management tools..... 26 Diagnostic tools..... 26 Remote support and analysis tools... 27 Keeping the system current..... 27

Configuration tools

Array Configuration Utility
NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume. ACU is a browser-based utility with the following features:
Runs as a local application or remote service Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system Provides different operating modes, enabling faster configuration or greater control over the configuration options Remains available any time that the server is on Displays on-screen tips for individual steps of a configuration procedure
For optimum performance, the minimum display settings are resolution and 256 colors. Servers running Microsoft operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).
Option ROM Configuration for Arrays
Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations. The utility also provides support for the following functions:

Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller
If you do not use the utility, ORCA will default to the standard configuration.
Configuration and utilities 25
For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.
Smart Components for ROM Flash
To update the firmware on the server, controller, hard drives, or enclosure use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particular component might be available on the support page of the HP website (http://www.hp.com/support). Components for controller and hard drive firmware updates are also available from the software and drivers page for storage products (http://www.hp.com/support/proliantstorage).
Find the most recent version of the component that you require. Components for controller firmware updates are available in offline and online formats. Follow the instructions for installing the component on the server. These instructions are given with the CD and are provided on the same Web page as the component.
Follow the additional instructions that describe how to use the component to flash the ROM. These instructions are provided with each component.

Management tools

HP Systems Insight Manager
HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim).

Management Agents

Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and thirdparty SNMP management platforms. Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP. The Systems Management homepage provides status and direct access to in-depth subsystem information by accessing data reported through the Management Agents. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/manage).

Diagnostic tools

Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following:
From within HP SIM ("HP Systems Insight Manager" on page 26)
Configuration and utilities 26
From within Survey Utility From within operating system-specific IML viewers
For NetWare: IML Viewer For Windows: IML Viewer For Linux: IML Viewer Application
From within the iLO user interface From within HP Insight Diagnostics
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be accessed from the SmartStart CD or downloaded from the HP website (http://www.hp.com).
Remote support and analysis tools
Open Services Event Manager
OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis, and notification. The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE. For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/).
Keeping the system current
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html).

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website (http://www.hp.com/hps/carepack/servers/cp_proliant.html).

Configuration and utilities 27

Troubleshooting

When the storage enclosure does not start... 28 Diagnostic questions.... 29 Recognizing hard drive failure..... 29 Factors to consider before replacing hard drives... 30 Automatic data recovery (rebuild)... 31 Drive failure in a NetWare environment.... 32
When the storage enclosure does not start
If the storage enclosure does not power up:
Ensure that the storage enclosure is connected to a working AC source. Ensure that the power source is working properly:
Check the status using the system power LED on the front panel ("Front panel LEDs and buttons" on page 6). Be sure that the Power On/Standby button was pressed firmly and held for approximately three seconds.
Ensure that the power supplies are working properly. Check the status using the power supply LEDs ("Rear panel LEDs and buttons" on page 8). Remove the AC power cords from both enclosure power supplies and reinsert them. Restart the system. Check the storage enclosure for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations:
a. The front panel power LED turns from standby/off (amber) to on (solid green). b. The system fans spin up to a high speed, and then spin down to a normal operating speed.
IMPORTANT: If the system does not restart, proceed to "Diagnostic questions (on page 29)."

Troubleshooting 28

Diagnostic questions
Are the power supply/system fan LEDs green?
Answer No Possible Reasons The power cords are not connected or AC power is not available. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. The system midplane may need to be replaced. Possible Solutions Be sure that the power cord is connected to the power supply. Be sure that the power supply is undamaged and is fully seated. Be sure that all pins on connectors and components are straight. Contact an authorized service provider for assistance. Press the Power On/Standby button and hold for approximately three seconds. See Is the System Power LED Green? (on page 29)
If the system power LED is off, do the following: 1 2
Is the system power LED green?
Answer No Possible reasons Possible solutions Firmly press the Power On/Standby button and hold for approximately three seconds. Be sure that the power supply is undamaged and is fully seated. Be sure that all pins on connectors and components are straight. Be sure that all components are fully seated. Flash the controller firmware ("Smart Components for ROM Flash" on page 26). Contact an authorized service provider for assistance. The Power On/Standby button has not been pressed firmly or held long enough. The power supply may not be inserted properly, it may have a damaged connector, or it may have failed. The system may have experienced a short. Controller firmware may be corrupted. The system midplane and/or power button/LED assembly may need to be replaced.

Recognizing hard drive failure
In an HP storage enclosure, a steadily glowing Fault LED indicates that the drive has failed. Other indications of failed hard drives:
The amber LED on the front of a storage system is lit if drives fail. (However, this LED also illuminates when other problems occur, such as when a system fan fails, a redundant power supply fails, or the system overheats.) ACU represents failed drives with a distinctive icon. HP SIM can detect failed drives remotely across a network. (For more information about HP SIM, refer to the documentation on the Management CD.) ADU lists all failed drives. CPQONLIN identifies failed drives in a NetWare environment.

Troubleshooting 29

For additional information about diagnosing hard drive problems, see the HP ProLiant Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously failed may seem to be operational after the system is power-cycled or (for a hot-pluggable drive) after the drive has been removed and reinserted. However, continued use of such marginal drives may eventually result in data loss. Replace the marginal drive as soon as possible.
Effects of a hard drive failure
When a hard drive fails, all logical drives that are in the same array are affected. Each logical drive in an array may be using a different fault-tolerance method, so each logical drive can be affected differently.
RAID 0 configurations cannot tolerate drive failure. If any physical drive in the array fails, all nonfault-tolerant (RAID 0) logical drives in the same array will also fail. RAID 1+0 configurations can tolerate multiple drive failures as long as no failed drives are mirrored to one another (with no spares assigned). RAID 5 configurations can tolerate one drive failure (with no spares assigned). RAID 6 with ADG configurations can tolerate simultaneous failure of two drives (with no spares assigned).
Compromised fault tolerance
If more hard drives fail than the fault-tolerance method allows, fault tolerance is compromised, and the logical drive fails. In this case, all requests from the operating system are rejected with unrecoverable errors. You are likely to lose data, although it can sometimes be recovered. One example of a situation in which compromised fault tolerance may occur is when a drive in an array fails while another drive in the array is being rebuilt. If the array has no online spare, any logical drives in this array that are configured with RAID 5 fault tolerance will fail. Compromised fault tolerance can also be caused by non-drive problems, such as a faulty cable or temporary power loss to a storage system. In such cases, you do not need to replace the physical drives. However, you may still have lost data, especially if the system was busy at the time that the problem occurred.

Determine which physical drive failed. On hot-plug drives, an amber drive failure LED illuminates. If the unit containing the failed drive does not support hot-plug drives, perform a normal shutdown. Remove the failed drive and replace it with a drive that is of the same capacity. For hot-plug drives, after you secure the drive in the bay, the LEDs on the drive each flash once in an alternating pattern to indicate a successful connection. The online LED flashes, indicating that the controller recognized the drive replacement and began the recovery process. Power up the server, if applicable. The controller reconstructs the information on the new drive, based on information from the remaining physical drives in the logical drive. While reconstructing the data on hot-plug drives, the online LED flashes. When the drive rebuild is complete, the online LED is illuminated.
NetWare cannot detect a single physical drive failure when using hardware-based fault tolerance; NetWare determines that the data is still valid and accessible during the rebuilding process. However, the driver knows that a physical drive has failed. A message is printed on the console notifying the user that a physical drive is in a degraded state. CPQONLIN also shows that the drive has failed.

Troubleshooting 33

Regulatory compliance notices
Regulatory compliance identification numbers... 34 Federal Communications Commission notice... 34 Declaration of conformity for products marked with the FCC logo, United States only.. 35 Modifications..... 36 Cables..... 36 Canadian notice (Avis Canadien)... 36 European Union regulatory notice... 36 Disposal of waste equipment by users in private households in the European Union.. 37 Japanese notice..... 37 BSMI notice.... 37 Korean notice..... 38 Power cord statement for Japan.... 38
Regulatory compliance identification numbers
For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product.
Federal Communications Commission notice

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help.
Declaration of conformity for products marked with the FCC logo, United States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, contact us by mail or telephone:
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 1281-514-3333
For questions regarding this FCC declaration, contact us by mail or telephone:
To identify this product, refer to the part, series, or model number found on the product.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the users authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Canadian notice (Avis Canadien)
Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe A respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

European Union regulatory notice
This product complies with the following EU Directives:
Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC
Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product:
This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth).
This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicablerefer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany
Disposal of waste equipment by users in private households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Japanese notice

BSMI notice

Korean notice

Power cord statement for Japan

Electrostatic discharge

Preventing electrostatic discharge.... 39 Grounding methods to prevent electrostatic discharge... 39
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage:
Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive component or assembly.

grounding methods 39 grounding requirements 15 guidelines, cabling 21

BSMI notice 37 buttons 6

hard drive blanks 23 hard drive LEDs 9 hard drive, failure of 29 hard drives 9, 23 hardware options 19, 23 hardware options installation 23 HP ProLiant Essentials Foundation Pack 26 HP Systems Insight Manager, overview 26 HP technical support 41
cables 36 Care Pack 27 Change Control 27 component identification 6, 7 components 6, 7 compromised fault tolerance 30 configuration 20 configuration of system 25 configuration tools 25 connectors 6 contacting HP 41 CSR (customer self repair) 41 customer self repair (CSR) 41
IML (Integrated Management Log) 26 installation, server options 23 Integrated Management Log (IML) 26
Declaration of Conformity 35 diagnostic tools 26 drive failure, detecting 32

Japanese notice 37

kit contents 15 Korean notices 38
electrical grounding requirements 15 electrostatic discharge 39 environmental requirements 13
LEDs 6, 9 LEDs, troubleshooting 9, 28
failure, hard drive 32 fault tolerance, compromised 30
Management Agents 26 management tools 26

Index 51

Open Services Event Manager 27 optimum environment 13 Option ROM Configuration for Arrays (ORCA) 25 options installation 23 ORCA (Option ROM Configuration for Arrays) 25
telephone numbers 41 temperature requirements 14 troubleshooting 9, 28

utilities 25

phone numbers 41 power cord 22, 38 power requirements 14 powering up 11 problem diagnosis 28

warnings 15

rack installation 15 rack mounting hardware 15 rack resources 13 rack warnings 15 rear panel buttons 8 rear panel components 7 rear panel LEDs 8 regulatory compliance notices 34, 36 remote support and analysis tools 27 required information 41 requirements, airflow 13 requirements, power 14 requirements, space 13 requirements, temperature 14
safety considerations 15 SAS drive numbers 9 series number 34 server features and options 23 shipping carton contents 15 site requirements 13 Smart Components for Remote ROM Flash 26 software 25 space requirements 13 specifications 40 specifications, storage enclosure 40 static electricity 39 support 27, 41 Systems Insight Manager 26

technical support 41