HP Storageworks Cluster Extension EVA Software
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Related manuals HP Storageworks Cluster Extension EVA Software Storageworks Cluster Extension Eva Installation Guide (t3667-96007, May 2006) |
HP Storageworks Cluster Extension EVA Software
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Documents
QuickSpecs
Overview
HP StorageWorks Cluster Extension EVA
HP offers a range of solutions that protect your valuable information against the threat of downtime making your operations resilient regardless of external or internal events. HP business continuity software solutions provide disaster tolerance to keep your corporate information accessible, and available through adverse events. Any amount of system downtime can mean lost productivity, lost revenue, lost customers, and lost opportunities; HP provides proven technologies strategies, and services to reduce your exposure and vulnerability. Defend your mission-critical operations and secure your company's future with HP StorageWorks Cluster Extension. Cluster Extension EVA (CLX EVA) offers protection against application downtime from fault, failure, or site disaster by extending a local cluster between data centers over metropolitan distance. CLX EVA reinstates critical applications at a remote site within minutes after an adverse event and integrates with your open-system clustering software (MS Cluster Service in Windows environments and native clusters on RedHat and SuSe in Linux environments), HP StorageWorks Continuous Access EVA to automate failover and failback between sites. This dual integration enables the cluster service to verify the status of the storage as well as the server cluster; thus allowing the correct failover and failback decisions to be made which minimize downtime, and accelerates recovery - without human intervention. Support for CA enhanced async feature Support for Microsoft Windows Server 2008 R2, Hyper-V Support for Hyper-V Live Migration Support for native clusters on RedHat and SuSe Linux
DA - 12456
Worldwide Version 10 March 29, 2010
Page 1
Features and Benefits
Benefits
Accelerated application recovery with minimal transaction loss Disaster tolerant solutions to ensure business continuance and company survival Creation of disaster tolerant copies of your "critical business data"
Product Features
EVA array family support The entire EVA array family is support on either end of the DT configuration. Whether repurposing legacy units or simply adding newer generation units to an existing CLX EVA configuration, both sites are covered. See "Software Support" section for configuration requirements. Protection against transaction data loss Because the application cluster is extended over two sites and the storage is replicated at the second site using synchronous replication methodology, data exists ubiquitously with virtually no difference in the data storage from site A to site B. No-single-point-of-failure solution to increase the availability of company and customer data Determined by the distance and latency requirements for the Continuous Access EVA and cluster server.
Metropolitan distance support Fully Automatic Failover and Failback No server reboot
Automated failover and failback reduces the complexity involved in a disaster recovery situation. It is protection against the risk of downtime, whether planned or unplanned. Disks on the Server on both the primary and secondary sites are recognized during the initial system boot in a CLX EVA environment; therefore LUN presentation and LUN mapping changes are not necessary during failover or failback - for a truly hand-free disaster tolerant solution.
Disaster Tolerance (DT) Cluster Extension is the key that unlocks the critical difference between disaster recovery (DR) and disaster vs. Disaster Recovery (DR) tolerance (DT). Most DR products pledge that operations will resume following downtime (typically unexpected). CLX EVA delivers DT - control over the possibility of downtime itself. This control No Single Point of failure Supreme redundancy: identical configuration of established SAN infrastructure redundancies are implemented on site B. Synchronous mode Support Continuous Access EVA offers synchronous data transfer mode between arrays and host. Synchronous data transfers offer the highest levels of data protection. With synchronous operations, both the source and destination copies are identical and concurrent at all times. Synchronous mirroring ensures that data copies are identical, to prevent critical data loss in the event of a failure or disaster. In this mode, data is written simultaneously to the mirrored cache of the local storage system and the remote storage system, in real time, before the application I/O is completed, thus ensuring the highest possible data consistency. Synchronous replication is appropriate when exact consistency is critical to the business application.
MSCS Majority Node Set CLX EVA Windows uses the Microsoft Majority Node Set (MNS) and Microsoft File Share Witness (FSW) quorum feature that is available in Windows from MS Windows2003. These quorum models provide Integration protection against split-brain situations without the single point of failure of a traditional Quorum disk. Split Brain syndrome occurs when the servers at one site of the stretched cluster lose all connection with the servers at the other site and the servers at each site form independent clusters. The serious consequence of the split-brain is corruption of business data since data will no longer be consistent.
Page 2
Electronic Software Delivery
Electronic software is now available in most countries. HP recommends purchasing electronic products over physical products when available for faster delivery and the convenience of not having to manageeither file away or throw away-confidential paper licenses. For more information, please contact an HP representative.
Page 3
Software & Hardware Prerequisites
Cluster Extension EVA Software Support
The Cluster Extension EVA Software support details can be obtained from the following link under 'CLX-EVA Cluster Extension Streams' http://h20272.www2.hp.com/Pages/spock2Html.aspx?htmlFile=sw_array_eva.html Geo-cluster certification Windows: HP StorageWorks Cluster Extension EVA is Microsoft certified. Please consult the Windows Server Catalog for the Cluster Extension EVA Listings. Linux: Linux does not offer certification testing.
Page 4
Ordering Information
Product Description Part Number HP StorageWorks Cluster Extension EVA Windows LTU T3667A HP StorageWorks Cluster Extension EVA Windows e-LTU T3667AAE NOTE: Electronic software is available in all countries except China and Japan. For China and Japan should order the physical equivalent. Includes one (1) License-to-Use (LTU) for use on one server connected to one or more EVA arrays. Order quantity 1 for each server that will run the Cluster Extension EVA Software in a Windows environment HP StorageWorks Cluster Extension EVA Linux LTU T4393B HP StorageWorks Cluster Extension EVA Linux E-LTU T4393BAE Includes one (1) License-to-Use (LTU) for use on one server connected to one or more EVA arrays. Order quantity 1 for each server that will run the Cluster Extension EVA Software in a Linux environment HP StorageWorks Cluster Extension is licensed per single server. One license is required for each node of the cluster that will contain CLX resources*, intended for failover and failback in the event of failure. A license is not required for the Quorum server (assuming that the CLX Resource is not installed on the Quorum server) and cluster nodes that do not have the CLX resource installed. * A resource is defined as the smallest unit in an application service. It describes the necessary parts to build an application service. The implementation of such resources in cluster software is vendor-specific. Some vendors do not allow accessing the chains between dependent resources. Vendor equivalent terms: HACMP: resource group; Microsoft Cluster Service: resource group; SG-LX (Serviceguard): package; VCS: service group. For multiple cluster installation licensing, please contact your HP sales professional or authorized HP storage reseller for details.
Related Products
The following products are related to the proper operation of the EVA array. Please see product-specific QuickSpecs (attainable via the links indicated) regarding configuration and ordering information. EVA Models are modular, scalable, no-single-point-of-failure storage solutions with disaster tolerance StorageWorks EVA and business continuance support for storage consolidation on heterogeneous SANs. Ideal for enterprise-wide deployment and mission-critical applications, these solutions are the most extensible, resilient, and controllable storage solutions available. They offer maximum scalability, industry-leading performance, a fully integrated suite of centralized management tools, and unmatched data protection and disaster tolerant features. Visit the following URL for product configuration and ordering information for the new HP StorageWorks 4000/6000/8000 Enterprise Virtual Arrays: http://www.hp.com/go/eva or http://h18006.www1.hp.com/storage/arraysystems.html for general storage array product configuration and ordering information.
Page 5
Continuous Access EVA
HP StorageWorks Continuous Access EVA is a configuration prerequisite for HP Cluster Extension implementation. Continuous Access EVA is a controller-based application that performs real-time replication between HP StorageWorks Enterprise Virtual Arrays and provides customers with the highest level of storage data protection capabilities to meet their business continuity implementation goals. Customers can achieve a competitive advantage by combining disaster-tolerant solutions and disastertolerant managed services into their planning and daily routines, ensuring the data's security, availability and integrity. Continuous Access EVA is sold by utilized capacity. Please see the product URL for ordering information and part numbers: http://h18006.www1.hp.com/storage/software.html
Additional information online http://www.hp.com HP home page StorageWorks products home page http://www.hp.com/products1/storage/index.html HP StorageWorks products home page http://www.hp.com/hps/ HP Services home page http://welcome.hp.com/country/us/en/prodserv.html HP Products & Services home page http://welcome.hp.com/country/us/en/solutions.html HP Solutions htpp://www.hp.com/go/recovery Business Continuity Consulting Services
Page 6
Service and Support, HP Care Pack, and Warranty Information
Software Product Services
Data Replication Solution The Data Replication Solution Service is the most appropriate service to get a data replication solution, local and/or remote in homogeneous and heterogeneous environments, fully integrated and operational Service within some well defined boundaries reflecting natural limits of a fixed priced service. Requirements beyond these boundaries are going to be covered by SOW driven consulting services using this DR Solution Service as the fundamental building block for delivering more complex solutions. HP Services professionals work closely with your staff to analyze your storage system, understand your requirements, and design and deploy the optimal Data Replication solution for your business. Choose from three service levels: Level 1 offers installation and startup services for Continuous Access or Business Copy replication software or the Continuous Access Storage Appliance, including configuration checks, installation and basic configuration, and installation testing and customer orientation. Level 2 provides additional services such as Project Management, solution design, basic integration into your management environment, functional testing, and knowledge transfer. Level 3 provides all level 1 and 2 services, plus integration of your Data Replication solution into additional business applications.
Disaster Tolerant Management Service
http://h20219.www2.hp.com/services/cache/10823-0-0-225-121.html HP Disaster Tolerant Management service helps you implement effective recovery solutions based on the HP StorageWorks Continuous Access Enterprise Virtual Array (CA EVA), a controller-based application that performs real-time Data Replication between HP StorageWorks EVAs. This complete package of tightly integrated services provides proven, low-risk disaster-tolerant solutions for even the most demanding and complex environments, with minimal disruption to your business. HP Disaster Tolerant Management service is expressly tailored to your IT and business requirements. At the outset, HP Services professionals work closely with you to understand your requirements and assess how your solution would interact with your existing infrastructure and business processes. Following solution delivery, knowledge transfer to your IT management and staff helps ensure that your team can manage issues that are specific to your business. Disaster Tolerant Services Package deliverables include: Pre-installation planning and business needs review - to help ensure a timely, effective implementation Configuration and deployment of customized Disaster Tolerant management stations - to provide enhanced failover and continuous management and monitoring System manager and operator training - to familiarize your staff with key management issues; includes extensive training on recovery from failure conditions Review of your technical recovery plan - to help ensure alignment with your disaster-tolerant infrastructure Disaster recovery test suite design - to tailor tests for your newly integrated environment Disaster recovery rehearsal execution - to verify that your solution performs to your expectations
Page 7
Product Support
Product Support gives the customer access to HP's experienced technical support resources as well as access to HP's Information Services database for support on a variety of multi-vendor/multi-platform software products. Product support includes escalations and problem coordination with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your product service to meet the needs of your organization. Basic services on products can be uplifted from day one to ensure you receive the service you need when you need it.
Software product services
Standard software support (HP Care Pack or annual support contract) 24 x 7 is available 24 hours per day, Monday through Sunday, including holidays, and access rights to new versions, software product and documentation updates. Installation and Startup Service (software installation, configuration, startup testing and knowledge transfer). Tailored support contracts based on personalized statement of work: contact your local support center via http://www.hp.com/support/.
Software Warranty
HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.
Software Product Services Standard Services Additional Services
One year Software Support 24 x 7 (includes software technical support 24 x 7, software product and documentation updates Installation and startup services DR Solutions Service DT Managed Service Extended services beyond 1 year
The following services are offered as HP Care Pack Services at the time of product order
For additional software product services information for North American HP Care Pack services, as well as orderable part numbers, please refer to the URLs listed below: All storage services: http://www.hp.com/hps/storage/ Care Pack Priority Services: http://www.hp.com/hps/carepack/storage/cp_networked.html Software Support Care Pack Services: http://www.hp.com/hps/carepack/software/cp_storage.html Installation and Startup Service: http://www.hp.com/hps/storage/ns_replication.html
Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 8

QuickSpecs
Overview
HP StorageWorks Cluster Extension Software
HP offers a range of solutions that protect your valuable information against the threat of downtime making your operations resilient regardless of external or internal events. HP business continuity software solutions provide disaster tolerance to keep your corporate information accessible, and available through adverse events. Any amount of system downtime can mean lost productivity, lost revenue, lost customers, and lost opportunities; HP provides proven technology strategies, and services to reduce your exposure and vulnerability. Defend your mission-critical operations and secure your company's future with HP StorageWorks Cluster Extension. Cluster Extension Software offers protection against application downtime from fault, failure, or site disaster by extending a local cluster between data centers over metropolitan distance. CLX reinstates critical applications at a remote site within minutes after an adverse event and integrate with the OS clustering software (MS Cluster Service in Windows and native clusters on RedHat and SuSe in Linux), HP StorageWorks Continuous Access software on EVA/XP/P9000 to automate failover and failback between sites. This dual integration enables the cluster service to verify the status of the storage as well as the server cluster; thus allowing the correct failover and failback decisions to be made which minimize downtime, and accelerates recovery - without human intervention. Thus the Cluster Extension software can help customers achieve 'zero' RPO and RTO in minutes or seconds.
What's New
Support for P9000 arrays Support for Microsoft Windows Server 2008 R2, Hyper-V Support for Hyper-V Live Migration Support for native clusters on RedHat and SuSe Linux
DA - 13727
North America Version 1 September 27, 2010
Page 1
Features and Benefits
Benefits
Disaster tolerant solutions to ensure business continuance and company survival Fully automated failover and failback Accelerated application recovery with minimum transaction loss Creation of disaster tolerant copies of your "critical business data"
Product Features
Protection against transaction data loss Because the application cluster is extended over two sites and the storage is replicated at the second site using synchronous replication methodology, data exists ubiquitously with virtually no difference in the data storage from site A to site B. No-single-point-of-failure solution to increase the availability of company and customer data Determined by the distance and latency requirements for the Continuous Access Software and cluster server. Automated failover and failback reduces the complexity involved in a disaster recovery situation. It is protection against the risk of downtime, whether planned or unplanned. Disks on the Server on both the primary and secondary sites are recognized during the initial system boot in a CLX EVA environment; therefore LUN presentation and LUN mapping changes are not necessary during failover or failback - for a truly hand-free disaster tolerant solution.
Metropolitan distance support Fully Automatic Failover and Failback No server reboot
No Single Point of failure Supreme redundancy: identical configuration of established SAN infrastructure redundancies are implemented on site B. Synchronous mode Support Continuous Access software offers synchronous data transfer mode between arrays and host. Synchronous data transfers offer the highest levels of data protection. With synchronous operations, both the source and destination copies are identical and concurrent at all times. Synchronous mirroring ensures that data copies are identical, to prevent critical data loss in the event of a failure or disaster. In this mode, data is written simultaneously to the mirrored cache of the local storage system and the remote storage system, in real time, before the application I/O is completed, thus ensuring the highest possible data consistency. Synchronous replication is appropriate when exact consistency is critical to the business application. Electronic software is now available in most countries. HP recommends purchasing electronic products over physical products when available for faster delivery and the convenience of not having to manageeither file away or throw away-confidential paper licenses. For more information, please contact an HP representative.
Electronic Software Delivery
Page 2
Software & Hardware Prerequisites
Cluster Extension Software Support
Arrays: EVA Arrays http://h20272.www2.hp.com/Pages/spock2Html.aspx?htmlFile=sw_array_eva.html Arrays: XP Arrays http://h20272.www2.hp.com/Pages/spock2Html.aspx?htmlFile=sw_array_xp.html Geo-cluster certification Windows: HP StorageWorks Cluster Extension Software is Microsoft certified. Please consult the Windows Server Catalog for the Cluster Extension Listings. Linux: Linux does not offer certification testing.
Page 3
Ordering Information
Product Description Part Number EVA arrays HP StorageWorks Cluster Extension EVA for Windows LTU T3667A HP StorageWorks EVA Cluster Extension Software for Windows e-LTU T3667AAE HP StorageWorks Cluster Extension EVA for Linux LTU T4393B HP StorageWorks EVA Cluster Extension Software for Linux e-LTU T4393BAE XP arrays HP StorageWorks Cluster Extension XP Software Windows LTU T1656A HP StorageWorks XP Cluster Extension Software Linux LTU T1657B P9000 arrays HP StorageWorks P9000 Cluster Extension Software Windows LTU TB534A HP StorageWorks P9000 Cluster Extension Software Linux LTU TB535A HP StorageWorks Cluster Extension is licensed per single server. One license is required for each node of the cluster that will contain CLX resources*, intended for failover and failback in the event of failure. A license is not required for the Quorum server (assuming that the CLX Resource is not installed on the Quorum server) and cluster nodes that do not have the CLX resource installed. NOTE: Electronic software is available in all countries except China and Japan. For China and Japan should order the physical equivalent * A resource is defined as the smallest unit in an application service. It describes the necessary parts to build an application service. The implementation of such resources in cluster software is vendor-specific. Some vendors do not allow accessing the chains between dependent resources. Microsoft Cluster Service: resource group; SG-LX (Serviceguard): package; VCS: service group.
Related Products
The following products are related to the proper operation of the EVA array. Please see product-specific QuickSpecs (attainable via the links indicated) regarding configuration and ordering information. EVA Models are modular, scalable, no-single-point-of-failure storage solutions with disaster tolerance StorageWorks EVA and business continuance support for storage consolidation on heterogeneous SANs. Ideal for enterprise-wide deployment and mission-critical applications, these solutions are the most extensible, resilient, and controllable storage solutions available. They offer maximum scalability, industry-leading performance, a fully integrated suite of centralized management tools, and unmatched data protection and disaster tolerant features. Visit the following URL for product configuration and ordering information for the new HP StorageWorks 4000/6000/8000 Enterprise Virtual Arrays: http://www.hp.com/go/eva or http://h18006.www1.hp.com/storage/arraysystems.html for general storage array product configuration and ordering information.
Page 4
Continuous Access EVA
HP StorageWorks Continuous Access EVA is a configuration prerequisite for HP Cluster Extension implementation. Continuous Access EVA is a controller-based application that performs real-time replication between HP StorageWorks Enterprise Virtual Arrays and provides customers with the highest level of storage data protection capabilities to meet their business continuity implementation goals. Customers can achieve a competitive advantage by combining disaster-tolerant solutions and disastertolerant managed services into their planning and daily routines, ensuring the data's security, availability and integrity. Continuous Access EVA is sold by utilized capacity. Please see the product URL for ordering information and part numbers: http://h18006.www1.hp.com/storage/software.html
XP Continuous Access
HP StorageWorks XP Continuous Access is a controller-based application that performs real-time replication between HP StorageWorks XP Disk Arrays. XP Continuous Access provides customers with the highest level of storage data protection capabilities to meet their business continuity implementation goals. Customers can achieve a competitive advantage by combining disaster-tolerant solutions and disaster-tolerant managed services into their planning and daily routines, ensuring the data's security, availability and integrity. XP Continuous Access is an irreplaceable component for protecting any business, yours especially. XP Continuous Access is sold by utilized capacity. Please see the product URL for ordering information and part numbers: http://h18006.www1.hp.com/storage/software.html XP Continuous Access Synchronous offers data transfer mode between arrays and host. Synchronous data transfers offer the highest levels of data protection. With synchronous operations, both the source and destination copies are identical and concurrent at all times. Synchronous mirroring ensures that data copies are identical, to prevent critical data loss in the event of a failure or disaster. In this mode, data is written simultaneously to the mirrored cache of the local storage system and the remote storage system, in real time, before the application I/O is completed, thus ensuring the highest possible data consistency. Synchronous replication is appropriate when exact consistency is critical to the business application. XP Continuous Access Asynchronous offers data transfers between storage arrays with up to 100ms oneway latency between gateways. The advantage of asynchronous replication is that the host to storage I/O is not impacted by the latency between gateways, resulting in faster write completion back to the host. Un-transmitted write I/O's are stored in the primary array cache and transmitted in bulk to the remote array. The array maintain write order using sequence numbers for each write I/O and will always have consistent data on the remote array, even if some transactions were lost during the disaster. This may be beneficial or preferred by long distance remote replication configurations. XP Continuous Access Journal improves the async replication method, by storing un-transmitted write I/O in a disk based journal device instead of the array cache, releasing valuable resource to other operations in the array. The use of Journal device provide better protection during short link failures and can maintain journal operations during High I/O load to the primary array. Write order is maintained by using sequence numbers for each write I/O and data consistency is always guaranteed on the remote array. Implementing Synchronous, Asynchronous or Journal replication is dependent on the specific replication environments and the customer requirements. Replication method can be assigned at the DR group level, and using a mixture of replication methods in the same environment is allowed.
Page 5
Additional information online http://www.hp.com http://www.hp.com/products1/storage/index.html http://www.hp.com/hps/ http://welcome.hp.com/country/us/en/prodserv.html http://welcome.hp.com/country/us/en/solutions.html http://www.hp.com/go/recovery
HP home page StorageWorks products home page HP StorageWorks products home page HP Services home page HP Products & Services home page HP Solutions Business Continuity Consulting Services
Page 6
Software Product Services
Service and Support, HP Care Pack, and Warranty Information
Data Replication Solution The Data Replication Solution Service is the most appropriate service to get a data replication solution, local and/or remote in homogeneous and heterogeneous environments, fully integrated and operational Service within some well defined boundaries reflecting natural limits of a fixed priced service. Requirements beyond these boundaries are going to be covered by SOW driven consulting services using this DR Solution Service as the fundamental building block for delivering more complex solutions. HP Services professionals work closely with your staff to analyze your storage system, understand your requirements, and design and deploy the optimal Data Replication solution for your business. Choose from three service levels: Level 1 offers installation and startup services for Continuous Access or Business Copy replication software or the Continuous Access Storage Appliance, including configuration checks, installation and basic configuration, and installation testing and customer orientation. Level 2 provides additional services such as Project Management, solution design, basic integration into your management environment, functional testing, and knowledge transfer. Level 3 provides all level 1 and 2 services, plus integration of your Data Replication solution into additional business applications.
Disaster Tolerant Management Service
http://h20219.www2.hp.com/services/cache/10823-0-0-225-121.html HP Disaster Tolerant Management service helps you implement effective recovery solutions based on the HP StorageWorks Continuous Access Software, a controller-based application that performs real-time Data Replication between HP StorageWorks EVAs. This complete package of tightly integrated services provides proven, low-risk disaster-tolerant solutions for even the most demanding and complex environments, with minimal disruption to your business. HP Disaster Tolerant Management service is expressly tailored to your IT and business requirements. At the outset, HP Services professionals work closely with you to understand your requirements and assess how your solution would interact with your existing infrastructure and business processes. Following solution delivery, knowledge transfer to your IT management and staff helps ensure that your team can manage issues that are specific to your business. include: Disaster Tolerant Services Package deliverables include Pre-installation planning and business needs review - to help ensure a timely, effective implementation Configuration and deployment of customized Disaster Tolerant management stations - to provide enhanced failover and continuous management and monitoring System manager and operator training - to familiarize your staff with key management issues; includes extensive training on recovery from failure conditions Review of your technical recovery plan - to help ensure alignment with your disaster-tolerant infrastructure Disaster recovery test suite design - to tailor tests for your newly integrated environment Disaster recovery rehearsal execution - to verify that your solution performs to your expectations
Page 7
Product Support
Product Support gives the customer access to HP's experienced technical support resources as well as access to HP's Information Services database for support on a variety of multi-vendor/multi-platform software products. Product support includes escalations and problem coordination with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your product service to meet the needs of your organization. Basic services on products can be uplifted from day one to ensure you receive the service you need when you need it.
Software product services
Standard software support (HP Care Pack or annual support contract) 24 x 7 is available 24 hours per day, Monday through Sunday, including holidays, and access rights to new versions, software product and documentation updates. Installation and Startup Service (software installation, configuration, startup testing and knowledge transfer). Tailored support contracts based on personalized statement of work: contact your local support center via http://www.hp.com/support/.
Software Warranty
HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.
Software Product Services Standard Services Additional Services
One year Software Support 24 x 7 (includes software technical support 24 x 7, software product and documentation updates Installation and startup services DR Solutions Service DT Managed Service Extended services beyond 1 year
The following services are offered as HP Care Pack Services at the time of product order
For additional software product services information for North American HP Care Pack services, as well as orderable part numbers, please refer to the URLs listed below: All storage services: http://www.hp.com/hps/storage/ Care Pack Priority Services: http://www.hp.com/hps/carepack/storage/cp_networked.html Software Support Care Pack Services: http://www.hp.com/hps/carepack/software/cp_storage.html Installation and Startup Service: http://www.hp.com/hps/storage/ns_replication.html
Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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