Application Notes

Using HP Systems Insight Manager with HP StorageWorks Management Software
Second Edition (March 2004) 358638-002 This document summarizes configuration changes that need to be made within various HP StorageWorks management software packages to enable HP Systems Insight Manager to monitor that software and the devices it supports. For the latest version of these Application Notes and other HP Systems Insight Manager documentation, access the HP storage web site at: http://www.hp.com/country/us/eng/prodserv/storage.html.
Copyright 2004 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, MS-DOS, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. UNIX is a registered trademark of The Open Group. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided as is without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty. Printed in the U.S.A.
Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes Second Edition (March 2004) Part Number: 358638-002
Using HP Systems Insight Manager with HP StorageWorks Management Software Application Notes

About this document

This section describes the content reflected in this document, including:
Application notes information, page 3 Intended audience, page 3 Other documentation, page 3
Application notes information
These Application Notes cover the following major topics:
Overview, page 4 Configuring HP Systems Insight Manager, page 6 Configuring Command View products, page 8 Configuring HP StorageWorks MSL-Series tape library management software, page 11 Configuring HSG-based array management software, page 12 Using HP Systems Insight Manager with HP management software, page 13

Intended audience

This document is intended for users of HP Systems Insight Manager and HP StorageWorks Command View for XP, EVA, SDM, ESL, for users of HP StorageWorks ESL-Series and MSL-Series libraries, and for users of HSG-based disk arrays.

Other documentation

The following additional documentation may be helpful:
HP Systems Insight Manager User Guide HP StorageWorks Command View XP User Guide HP StorageWorks Command View EVA Getting Started Guide HP StorageWorks Command View SDM Online Help HP StorageWorks Interface Manager and Command View ESL User Guide HP StorageWorks MSL-Series Tape Libraries User Guide HP StorageWorks Command Console User Guide HP OvenView Storage Management Appliance Software User Guide
Additional documentation, including white papers and best practices documents, are available via the HP web site at: http://www.hp.com.

Overview

HP Systems Insight Manager combines the strengths of HP Insight Manager 7, HP TopTools, and HP Servicecontrol Manager to deliver a single tool for managing ProLiant, Integrity, and HP 9000 systems running Microsoft Windows, Linux, and HP-UX. The core HP Systems Insight Manager software delivers the essential capabilities required to manage all HP server platforms. HP StorageWorks Command View software provides the ability to manage globally distributed storage hardware from a single console. All versions of Command View are web-based and share tools and a common user interface. This document explains how to configure the various management software products to work together with HP Systems Insight Manager. This document does not address the installation and use of HP Systems Insight Manager or other management software. Refer to the documentation shipped with HP Systems Insight Manager or other management software for instructions on how to install and operate the software. HP Systems Insight Manager can discover and interface with the following management software:

Command View XP provides management for XP disk arrays. Command View EVA provides management for Enterprise Virtual Arrays. Command View SDM (for VA) provides management for Virtual Arrays. Command View ESL provides management for ESL-Series tape libraries. HSG Element Manager on the HP OpenView Storage Management Appliance v2.1 or HP StorageWorks Command Console provide management for HSG-based disk arrays.
HP Systems Insight Manager can also discover and interface directly with HP StorageWorks MSL-Series tape libraries (embedded management software).
Benefits of integrating HP Systems Insight Manager with Command View
HP Systems Insight Manager simplifies and consolidates the server and storage fault management interfaces and augments the functionality of the Command View and other management software products by providing additional management capabilities for storage hardware, such as:
HP Systems Insight Manager can discover tape libraries and Command View software. Storage management applications can be launched from the HP Systems Insight Manager System Page. HP Systems Insight Manager can receive SNMP traps/events from a Command View server (or tape library) and can launch Command View from the context of a trap. HP Systems Insight Manager aggregates data from the devices it manages and stores it in a database. This allows you to: Use HP Systems Insight Manager's dynamic query and task execution to group your ProLiant servers and their associated storage (whether managed by a Storage Management Appliance or not) in ways that make sense for your environment. For example, you can create, and save for later use, lists which group managed devices by floor or building, by owning organizational unit, by functional use, or by any other way that makes sense for you. You can have as many different views as you want. Tasks can be configured to execute based on day of week and time of day.
Combine HP Systems Insight Manager's query and task capability with its email and paging notification ability to send either (or both) email and paging notifications based on the receipt of a specified event or a change in device status. This gives system administrators unrestricted mobility and removes the need for constant monitoring of multiple management consoles. The day of week and time of day task execution parameters allow automatic redirection of notifications to appropriate shift and standby personnel. Use Proactive Remote Service (PRS) for both your ProLiant servers and StorageWorks products to get automatic, secure reporting directly to HP's Customer Support Centers of events that require service action. PRS can reduce the time necessary to repair failing component by automatically notifying the Customer Support Center even when you don't have around the clock staff coverage.

Assumptions

This document makes the following assumptions:
You have already installed and are using HP Systems Insight Manager with your configuration. You have one or a combination of the following: a version of Command View installed and running in your configuration an HP StorageWorks ESL-Series or MSL-Series library installed and running in your configuration an HSG-based disk array installed and running in your configuration
Configuring HP Systems Insight Manager
To enable HP Systems Insight Manager to successfully interface with Command View servers, follow the procedures outlined in the these sections:
Setting HP Systems Insight Manager to use fully qualified DNS names Configuring HP Systems Insight Manager to discover Command View servers
Setting HP Systems Insight Manager to use fully qualified DNS names
To ensure that you are able to launch Command View from HP Systems Insight Manager, use fully qualified DNS names. 1. Select Options > Security > System Link Settings from the main menu. 2. Select Use the system's full DNS name.
Configuring HP Systems Insight Manager to discover Command View servers
In most cases, Command View servers are discovered automatically during the port sweep process. However, the following situations may prevent an instance of Command View from being discovered:
The Command View server was started after the discovery process was completed. in this case, refer to the HP Systems Insight Manager documentation for instructions on how to initiate a manual discovery process. The Command View servers configuration was changed and it was subsequently restarted. In this case, refer to the HP Systems Insight Manager documentation for instructions on how to initiate a manual discovery process. The Command View servers security settings are preventing discovery. See Enabling discovery on page 9.
Modifying the port sweep config file
If Command View SDM or XP are set up to use secure http (https), the following modifications need to be made to the port sweep file: 1. Open the following file in a text editor: /etc/opt/mx/config/identification/additionalWsDisc.props The contents of the file are similar to the following:

# # # # # # # # # # # # # # # # --------------------------------------------------------------------------Additional Web Server Discovery Properties --------------------------------------------------------------------------NOTE: See "additionalWsDisc_README.txt" for a description of entries in this file and how to add or remove additional web server ports used for discovery and identification. ----------------------------------------------------------------------------------------------------------------------------------------------------The following are actual web server ports enabled by default. To remove them from the discovery process, comment out the line with a '#' or remove it. You will need to restart the HP Systems Insight Manager service for the changes to take effect. In addition you will need to run the Device Identification task to find any new ports that were defined. ---------------------------------------------------------------------------
411=Director Agent, 443=Command View XP, 1311=Server Administrator, 3201=Compaq TaskSmart, 3257=Rack and Power Manager, 4095=Command View ESL, 4096=Command View SDM, 8000=HP Web Jetadmin, 8443=HP Web Jetadmin,
,true,false, ,true,false, ,true,false, ,true,false, ,true,false, ,true,false, ,true,false, ,true,false, ,true,false,
,http ,https ,https ,http ,https ,http ,https ,http ,https
2. Add the following line immediately after the line that starts with 411=Director Agent.:
443=Command View XP, ,true,false, ,https
The previous example shows this line already inserted. Make sure to type all of the commas exactly as shown in the example. 3. Modify the line that starts with 4096=Command View SDM. so that the transfer protocol is https. The previous example shows this change already made. 4. Comment out any unnecessary lines by inserting # at the beginning of the line.
Caution: Do not comment out a line unless you are absolutely certain that it is not needed. Commenting out a required line causes configuration errors and other problems.
Note: HP Systems Insight Manager cannot discover both http and https on the same port (4096) in the same enviroment (mixed http/https).
5. Save the changes and restart HP Systems Insight Manager.
Configuring Command View products
This section describes configuration information that is specific to each version of Command View.
Configuring Command View XP, page 8 Configuring Command View EVA, page 8 Configuring Command View SDM, page 9 Configuring Command View ESL, page 10
Configuring Command View XP

Discovery

HP Systems Insight Manager will discover Command View XP servers running on port 80 (http) by default. If Command View is configured for https access (port 443), see Modifying the port sweep config file on page 6.
Configuring SNMP trap destinations
To configure the SNMP trap destinations on the Command View XP management server, refer to the instructions located on the Command View management server at: <cv_xp_install_root>\hpss\subagent\readme.txt
Configuring Command View EVA
Configuring HP Systems Insight Manager to receive EVA events
To view Command View EVA events within Systems Insight Manager, you must load the management information base (MIB) onto the command management station (CMS). To load the MIB onto the CMS: 1. Open a command prompt and navigate to the following directory:
Windows: C:\Program Files\HP\System Insight Manager\mibs Linux and HP-UX: /opt/mx/mibs
2. Enter the following command:

mxmib -a cpqhsv110v3.cfg

Note: Loading the MIB can take several minutes. For more information about MIBs, see Using Default ToolsMIBs in the HP Systems Insight Manager User Guide.
Set the SNMP trap destinations using Command View EVA. See the HP StorageWorks Command View EVA Online Help for more information.
Configuring Command View SDM

Enabling discovery

HP Systems Insight Manager will discover Command View SDM (VA) servers running on port 4096 (http) by default. If Command View is configured for https access, you must modify the port sweep config file to enable Command View to be discovered by HP Systems Insight Manager. See Modifying the port sweep config file on page 6 for more information. To enable discovery, the command management station (CMS) must be within secure IP range. To ensure the CMS is within secure IP range: 1. Open the following file in a text editor:
If you have a host-based configuration, open the
./sanmgr/hostagent/config/access.dat file.
If you have an OV/SAM management station, open the
.\sanmgr\managementserver\config\authorizedClients.dat file.
2. Add the IP address of the CMS to the list of addresses in the file. 3. Save and close the file.
Set the SNMP trap destination for Command View SDM to point to the host name or IP address of the CMS.
Configuring the SNMP trap destination on Windows NT 4.0
1. Select Start > Settings > Control Panel > Network. 2. Select the Services tab, and then double-click SNMP Service. 3. From the Microsoft SNMP Properties dialog, click Traps. 4. Type a community name (for example, public) and click Add. 5. Click Add at the bottom of the dialog to display the Service Configuration dialog. 6. Type the host name or IP address of the CMS and click Add.

Configuring the SNMP trap destination on Windows 2000
1. Select Start > Settings > Control Panel > Administrative Tools > Services to open the Services applet. 2. Locate and double-click the SNMP service. 3. From the SNMP Service Properties dialog, click the Traps tab. 4. Type a community name (for example, public) and click Add to list. 5. Click Add at the bottom of the dialog to display the SNMP Service Configuration dialog. 6. Type the host name or IP address of the CMS and click Add.
Configuring the SNMP trap destination on HP-UX:
1. Open the /etc/snmpd.conf file in a text editor. 2. Insert the following information at the end of the file:
trap-dest: <IP address>
where <IP address> is the IP address of the CMS. 3. Save the changes and close the file. 4. Enter the following command to determine the process ID of the SNMP daemon:

ps -ef | grep snmpd

5. Enter the following command to terminate the SNMP daemon:

kill -9 <PID>

where <PID> is the process ID returned in step 4. 6. Enter the following command to restart the SNMP daemon:
Configuring Command View ESL
HP Systems Insight Manager will automatically discover Command View ESL servers running on port 4095 (http).
Setting the SNMP trap destination
Before setting the SNMP trap destinations for Command View ESL, make sure that the Interface Manager card is at firmware version I110 or greater. Set the SNMP trap destinations using Command View ESL. See the HP StorageWorks Interface Manager and Command View ESL User Guide (or online help) for more information.
Configuring HP StorageWorks MSL-Series tape library management software
The HP StorageWorks MSL-Series tape libraries do not use Command View for management. MSL libraries contain a management card that provides a web management GUI, and they have implemented the HP storage management information base (MIB). By implementing this MIB, the MSL tape library is discovered via SNMP, and the command management station (CMS) can also receive and decode the traps. Traps sent from the MSL library contain a URL that, when clicked from within HP Systems Insight Manager, launches the web-based MSL Device Manager.
The CMS discovers the http server on the MSL librarys embedded management card at port 80.
Note: The HTML <TITLE> tag for MSL is "HP StorageWorks MSL Tape Library Management Console."
Before setting the SNMP trap destinations, make sure that the MSL library is at firmware version 4.23 or greater. Set the SNMP trap destinations using the MSL librarys embedded management GUI. For each MSL library: 1. Launch the MSL Device Manager. 2. Click Setup. 3. Click Notifications. 4. In the SNMP Trap Destinations table, add the IP address of the CMS for all trap types. Make sure to select the Add checkbox before clicking Submit.

Note: Make sure that you configure the SNMP traps as SNMPv1 traps (the default setting). SNMPv2 traps will not function correctly with HP Systems Insight Manager.
Configuring HSG-based array management software
The HSG Element Manager on the HP OpenView Storage Management Appliance v2.1 is used to manage HSG-based arrays. StorageWorks Command Console (SWCC) can also be used. Using HP Systems Insight Manager in conjunction with either of these applications improves operations and maximizes availability.
HP Systems Insight Manager will discover the Storage Management Appliance or the server on which SWCC is installed. Refer to the HP Systems Insight Manager User Guide for setting up discovery for these servers.
To configure SNMP trap destinations on the Storage Management Appliance, access the SNMP Properties Traps page of the Storage Management Appliance software v2.1. For complete instructions, see Configuring SNMP Trap Settings in the Storage Management Appliance online help. To configure the SNMP trap destinations on SWCC, refer to the technical white paper, Fault Management of StorageWorks Devices in ProLiant Server Environments. This white paper can be found at http://h18006.www1.hp.com/storage/softwhitepapers.html.
Using HP Systems Insight Manager with HP management software
After configuring HP Systems Insight Manager and the HP management software to work together, you can start experiencing the additional functionality that HP Systems Insight Manager offers in conjunction with other management software. These sections present a brief overview of the functionality. For more detailed instructions, refer to the HP Systems Insight Manager User Guide.
Using storage groups Viewing SNMP trap information Launching other management software

Using storage groups

You can create HP Systems Insight Manager groups that group managed devices by server. To create a group, you must create a list that defines the group. To create a list: 1. Customize your System Lists: a. Add or create a new folder such as All Storage. b. Create a new list for each type of Command View. 2. Depending on which Command View server you want to search for:
For HP StorageWorks Command View SDM, define a list where the webagent is HP StorageWorks Command View SDM. For HP StorageWorks Command View XP, define a list where the webagent is HP StorageWorks Command View XP. For HP StorageWorks Command View ESL, define a list where the webagent is HP StorageWorks Command View ESL.
Viewing SNMP trap information
HP Systems Insight Manager can receive SNMP traps; you can view this information in multiple ways:
View all traps View traps by severity View traps by Command View server
Launching other management software
You can launch Command View or other management software from within HP Systems Insight Manager in two ways:
For each SNMP trap, you can view details and launch Command View or other software from the trap details. Refer to the HP Systems Insight Manager User Guide for more information. Select a system that has Command View running to view the System Page. From the System Page, locate and click the link to launch Command View.

January 2005 Dear Valued HP Customer: On September 1, 2004, HP was pleased to announce the ability to manage HP StorageWorks Enterprise Virtual Arrays (EVA) with any industry standard server running Microsoft Windows Server 2003 Standard or Enterprise Editions or Windows 2000 Server or Advanced Server. Based on this new support model, HP simultaneously announced the plan to end of life the HP OpenView Storage Management Appliance (SMA) in six months and, thus, to discontinue sales effective February 28, 2005. HP offers a full line of the most popular servers in the industry to fill your needs for EVA management, whether your requirements include high availability, expandability, redundancy, or low cost. HP recommends that you consider the HP ProLiant DL145, DL360G4, DL560G4, or the DL380G4 Storage Server SAN Model or DL580 G2 Storage Server to meet your management needs for future EVA SAN implementations. Support of EVA management on industry standard servers means that you will now have the opportunity to manage your EVA in a manner more complimentary to your firms established IT infrastructure business practices. You may now also install the antivirus, backup, or system management software of your choice and download Microsoft hot fixes as soon as they are released. In the event you should choose to do so, you will soon be able to re-image your current HP Storage Management Appliance II or III by installing a new, supported Microsoft Windows operating system. HP will be publishing a white paper that describes this new configuration with conversion considerations and instructions. HP OpenView Storage Operations Manager, HP StorageWorks Business Copy, and HP StorageWorks Continuous Access are now also supported on industry standard servers. HP OpenView Storage Area Manager and HP StorageWorks Secure Path Manager have always supported Microsoft Windows environments and continue to do so. The HP OpenView Storage Management Appliance software and HP StorageWorks HSG Element Manager are not supported on industry standard
Hewlett-Packard Company, 2005 All Rights Reserved. Printed in the U.S.A. All other product names mentioned herein may be trademarks of their respective companies. The information in this document is subject to change without notice.

*5991-1014*

servers. However, HSG Element Manager customers who choose to move to an industry standard server for HSG-based array management are still supported with HP StorageWorks Command Console and HP StorageWorks Command Scripter. HP OpenView Storage Provisioner has been discontinued and will not be supported on the SMA after March 31, 2008. HP plans to support the Storage Management Appliance and Storage Management Appliance software v2.1 and affiliated Service Packs, HSG Element Manager, Command Console, and Command Scripter until December 31, 2008. This support is likely to include any required SMA software updates to support ACS firmware for HSG-based arrays, VCS firmware for EVA-based array releases, EVA replication management software qualification, browser qualification, Microsoft security-based hot fix qualification, defect fixes, and select antivirus, backup, and system management software qualification. Please refer to the SMA support matrix that is published on the web at

http://h18000.www1.hp.com/products/sanworks/managementappliance/specifications.html
for information regarding the most current hardware, firmware, software, and browser support. Be sure to consult your sales representative with any questions or for information related to final orders for the HP OpenView Storage Management Appliance. Sincerely,
Thomas D. Rallens Director StorageWorks Division Hewlett Packard Company