QuickSpecs

Overview
HP StorageWorks Cluster Extension EVA
HP offers a range of solutions that protect your valuable information against the threat of downtime making your operations resilient regardless of external or internal events. HP business continuity software solutions provide disaster tolerance to keep your corporate information accessible, and available through adverse events. Any amount of system downtime can mean lost productivity, lost revenue, lost customers, and lost opportunities; HP provides proven technologies strategies, and services to reduce your exposure and vulnerability. Defend your mission-critical operations and secure your company's future with HP StorageWorks Cluster Extension. Cluster Extension EVA (CLX EVA) offers protection against application downtime from fault, failure, or site disaster by extending a local cluster between data centers over metropolitan distance. CLX EVA reinstates critical applications at a remote site within minutes after an adverse event and integrates with your open-system clustering software (MS Cluster Service in Windows environments and native clusters on RedHat and SuSe in Linux environments), HP StorageWorks Continuous Access EVA to automate failover and failback between sites. This dual integration enables the cluster service to verify the status of the storage as well as the server cluster; thus allowing the correct failover and failback decisions to be made which minimize downtime, and accelerates recovery - without human intervention. Support for CA enhanced async feature Support for Microsoft Windows Server 2008 R2, Hyper-V Support for Hyper-V Live Migration Support for native clusters on RedHat and SuSe Linux

DA - 12456

Worldwide Version 10 March 29, 2010

Page 1

Features and Benefits

Benefits

Accelerated application recovery with minimal transaction loss Disaster tolerant solutions to ensure business continuance and company survival Creation of disaster tolerant copies of your "critical business data"

Product Features

EVA array family support The entire EVA array family is support on either end of the DT configuration. Whether repurposing legacy units or simply adding newer generation units to an existing CLX EVA configuration, both sites are covered. See "Software Support" section for configuration requirements. Protection against transaction data loss Because the application cluster is extended over two sites and the storage is replicated at the second site using synchronous replication methodology, data exists ubiquitously with virtually no difference in the data storage from site A to site B. No-single-point-of-failure solution to increase the availability of company and customer data Determined by the distance and latency requirements for the Continuous Access EVA and cluster server.
Metropolitan distance support Fully Automatic Failover and Failback No server reboot
Automated failover and failback reduces the complexity involved in a disaster recovery situation. It is protection against the risk of downtime, whether planned or unplanned. Disks on the Server on both the primary and secondary sites are recognized during the initial system boot in a CLX EVA environment; therefore LUN presentation and LUN mapping changes are not necessary during failover or failback - for a truly hand-free disaster tolerant solution.
Disaster Tolerance (DT) Cluster Extension is the key that unlocks the critical difference between disaster recovery (DR) and disaster vs. Disaster Recovery (DR) tolerance (DT). Most DR products pledge that operations will resume following downtime (typically unexpected). CLX EVA delivers DT - control over the possibility of downtime itself. This control No Single Point of failure Supreme redundancy: identical configuration of established SAN infrastructure redundancies are implemented on site B. Synchronous mode Support Continuous Access EVA offers synchronous data transfer mode between arrays and host. Synchronous data transfers offer the highest levels of data protection. With synchronous operations, both the source and destination copies are identical and concurrent at all times. Synchronous mirroring ensures that data copies are identical, to prevent critical data loss in the event of a failure or disaster. In this mode, data is written simultaneously to the mirrored cache of the local storage system and the remote storage system, in real time, before the application I/O is completed, thus ensuring the highest possible data consistency. Synchronous replication is appropriate when exact consistency is critical to the business application.
MSCS Majority Node Set CLX EVA Windows uses the Microsoft Majority Node Set (MNS) and Microsoft File Share Witness (FSW) quorum feature that is available in Windows from MS Windows2003. These quorum models provide Integration protection against split-brain situations without the single point of failure of a traditional Quorum disk. Split Brain syndrome occurs when the servers at one site of the stretched cluster lose all connection with the servers at the other site and the servers at each site form independent clusters. The serious consequence of the split-brain is corruption of business data since data will no longer be consistent.

Page 2

Electronic Software Delivery
Electronic software is now available in most countries. HP recommends purchasing electronic products over physical products when available for faster delivery and the convenience of not having to manageeither file away or throw away-confidential paper licenses. For more information, please contact an HP representative.

Page 3

Software & Hardware Prerequisites
Cluster Extension EVA Software Support
The Cluster Extension EVA Software support details can be obtained from the following link under 'CLX-EVA Cluster Extension Streams' http://h20272.www2.hp.com/Pages/spock2Html.aspx?htmlFile=sw_array_eva.html Geo-cluster certification Windows: HP StorageWorks Cluster Extension EVA is Microsoft certified. Please consult the Windows Server Catalog for the Cluster Extension EVA Listings. Linux: Linux does not offer certification testing.

Page 4

Ordering Information
Product Description Part Number HP StorageWorks Cluster Extension EVA Windows LTU T3667A HP StorageWorks Cluster Extension EVA Windows e-LTU T3667AAE NOTE: Electronic software is available in all countries except China and Japan. For China and Japan should order the physical equivalent. Includes one (1) License-to-Use (LTU) for use on one server connected to one or more EVA arrays. Order quantity 1 for each server that will run the Cluster Extension EVA Software in a Windows environment HP StorageWorks Cluster Extension EVA Linux LTU T4393B HP StorageWorks Cluster Extension EVA Linux E-LTU T4393BAE Includes one (1) License-to-Use (LTU) for use on one server connected to one or more EVA arrays. Order quantity 1 for each server that will run the Cluster Extension EVA Software in a Linux environment HP StorageWorks Cluster Extension is licensed per single server. One license is required for each node of the cluster that will contain CLX resources*, intended for failover and failback in the event of failure. A license is not required for the Quorum server (assuming that the CLX Resource is not installed on the Quorum server) and cluster nodes that do not have the CLX resource installed. * A resource is defined as the smallest unit in an application service. It describes the necessary parts to build an application service. The implementation of such resources in cluster software is vendor-specific. Some vendors do not allow accessing the chains between dependent resources. Vendor equivalent terms: HACMP: resource group; Microsoft Cluster Service: resource group; SG-LX (Serviceguard): package; VCS: service group. For multiple cluster installation licensing, please contact your HP sales professional or authorized HP storage reseller for details.

Related Products

The following products are related to the proper operation of the EVA array. Please see product-specific QuickSpecs (attainable via the links indicated) regarding configuration and ordering information. EVA Models are modular, scalable, no-single-point-of-failure storage solutions with disaster tolerance StorageWorks EVA and business continuance support for storage consolidation on heterogeneous SANs. Ideal for enterprise-wide deployment and mission-critical applications, these solutions are the most extensible, resilient, and controllable storage solutions available. They offer maximum scalability, industry-leading performance, a fully integrated suite of centralized management tools, and unmatched data protection and disaster tolerant features. Visit the following URL for product configuration and ordering information for the new HP StorageWorks 4000/6000/8000 Enterprise Virtual Arrays: http://www.hp.com/go/eva or http://h18006.www1.hp.com/storage/arraysystems.html for general storage array product configuration and ordering information.

Page 5

Continuous Access EVA
HP StorageWorks Continuous Access EVA is a configuration prerequisite for HP Cluster Extension implementation. Continuous Access EVA is a controller-based application that performs real-time replication between HP StorageWorks Enterprise Virtual Arrays and provides customers with the highest level of storage data protection capabilities to meet their business continuity implementation goals. Customers can achieve a competitive advantage by combining disaster-tolerant solutions and disastertolerant managed services into their planning and daily routines, ensuring the data's security, availability and integrity. Continuous Access EVA is sold by utilized capacity. Please see the product URL for ordering information and part numbers: http://h18006.www1.hp.com/storage/software.html
Additional information online http://www.hp.com HP home page StorageWorks products home page http://www.hp.com/products1/storage/index.html HP StorageWorks products home page http://www.hp.com/hps/ HP Services home page http://welcome.hp.com/country/us/en/prodserv.html HP Products & Services home page http://welcome.hp.com/country/us/en/solutions.html HP Solutions htpp://www.hp.com/go/recovery Business Continuity Consulting Services

Page 6

Service and Support, HP Care Pack, and Warranty Information
Software Product Services
Data Replication Solution The Data Replication Solution Service is the most appropriate service to get a data replication solution, local and/or remote in homogeneous and heterogeneous environments, fully integrated and operational Service within some well defined boundaries reflecting natural limits of a fixed priced service. Requirements beyond these boundaries are going to be covered by SOW driven consulting services using this DR Solution Service as the fundamental building block for delivering more complex solutions. HP Services professionals work closely with your staff to analyze your storage system, understand your requirements, and design and deploy the optimal Data Replication solution for your business. Choose from three service levels: Level 1 offers installation and startup services for Continuous Access or Business Copy replication software or the Continuous Access Storage Appliance, including configuration checks, installation and basic configuration, and installation testing and customer orientation. Level 2 provides additional services such as Project Management, solution design, basic integration into your management environment, functional testing, and knowledge transfer. Level 3 provides all level 1 and 2 services, plus integration of your Data Replication solution into additional business applications.

Disaster Tolerant Management Service
http://h20219.www2.hp.com/services/cache/10823-0-0-225-121.html HP Disaster Tolerant Management service helps you implement effective recovery solutions based on the HP StorageWorks Continuous Access Enterprise Virtual Array (CA EVA), a controller-based application that performs real-time Data Replication between HP StorageWorks EVAs. This complete package of tightly integrated services provides proven, low-risk disaster-tolerant solutions for even the most demanding and complex environments, with minimal disruption to your business. HP Disaster Tolerant Management service is expressly tailored to your IT and business requirements. At the outset, HP Services professionals work closely with you to understand your requirements and assess how your solution would interact with your existing infrastructure and business processes. Following solution delivery, knowledge transfer to your IT management and staff helps ensure that your team can manage issues that are specific to your business. Disaster Tolerant Services Package deliverables include: Pre-installation planning and business needs review - to help ensure a timely, effective implementation Configuration and deployment of customized Disaster Tolerant management stations - to provide enhanced failover and continuous management and monitoring System manager and operator training - to familiarize your staff with key management issues; includes extensive training on recovery from failure conditions Review of your technical recovery plan - to help ensure alignment with your disaster-tolerant infrastructure Disaster recovery test suite design - to tailor tests for your newly integrated environment Disaster recovery rehearsal execution - to verify that your solution performs to your expectations

Page 7

Product Support
Product Support gives the customer access to HP's experienced technical support resources as well as access to HP's Information Services database for support on a variety of multi-vendor/multi-platform software products. Product support includes escalations and problem coordination with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your product service to meet the needs of your organization. Basic services on products can be uplifted from day one to ensure you receive the service you need when you need it.

Software product services
Standard software support (HP Care Pack or annual support contract) 24 x 7 is available 24 hours per day, Monday through Sunday, including holidays, and access rights to new versions, software product and documentation updates. Installation and Startup Service (software installation, configuration, startup testing and knowledge transfer). Tailored support contracts based on personalized statement of work: contact your local support center via http://www.hp.com/support/.

Software Warranty

HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.
Software Product Services Standard Services Additional Services
One year Software Support 24 x 7 (includes software technical support 24 x 7, software product and documentation updates Installation and startup services DR Solutions Service DT Managed Service Extended services beyond 1 year
The following services are offered as HP Care Pack Services at the time of product order
For additional software product services information for North American HP Care Pack services, as well as orderable part numbers, please refer to the URLs listed below: All storage services: http://www.hp.com/hps/storage/ Care Pack Priority Services: http://www.hp.com/hps/carepack/storage/cp_networked.html Software Support Care Pack Services: http://www.hp.com/hps/carepack/software/cp_storage.html Installation and Startup Service: http://www.hp.com/hps/storage/ns_replication.html
Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Page 8

QuickSpecs

Overview

HP StorageWorks Business Copy EVA
HP StorageWorks Business Copy EVA is an array based application that utilizes a powerfully simple HP StorageWorks Replication Solutions Manager GUI to create, manage and configure local replication on the HP StorageWorks Enterprise Virtual Array product family. Business Copy EVA shares an integrated management interface with HP StorageWorks Continuous Access EVA. The replication manager manages all local and remote replication features across the full EVA family. With the combination of the Business Copy's unique MirrorClone, Snapclone and Vsnap local replication technologies and an unparalleled easy to use replication manager interface, businesses now can achieve new IT efficiencies. HP Business Copy offers Simplicity without Compromise! Not only is managing replication easier, it also results in the ability to make replication: 1. Less expensive through faster, automated space efficient methods 2. More accessible to other groups that can non-disruptively use production data for other key business activities 3. Less labor intensive allowing a much greater use of valuable IT people resources

Models

HP StorageWorks Business HP StorageWorks Command View EVA v9.3 and Replication Solutions Manager v5.2 Media Kit Copy EVA HP StorageWorks Command View EVA v9.3 and Replication Solutions Manager v5.2 E-Media Kit NOTE: The standalone HP StorageWorks Replication Solutions Manager media kit is discontinued, the above media kit has both the Command View and RSM media. T5494F T5494FAE

What's New

BC enhancements for VMFS Business Copy EVA Advanced replication local replication functions supported by the array firmware include the ability to create modify and delete snapshots and clones. Other functionality such as mounting and unmounting of volumes and interaction with production applications can be accomplished by using a scripting language such as the HP Storage System Scripting Utility (SSSU) to create user-defined scripts or via the new CLUI. Users can also manage both local and remote replication tasks through the use of HP Replication Solutions Manager graphical User interface described in the next section. Single path configurations are supported. Snapshots and clones are useful tools to facilitate data restores, minimize downtime for backups, perform application testing, support data mining, and use in decision support tools. Two methods for generation of basic local point-in-time copies through Business Copy EVA include (See Replication Solutions Manager section for information on advanced management): HP Command View EVA can be used to create Snapshots, MirrorClones, Snapclones and Vsnaps through a graphical user interface. This software runs on the Storage Management Appliance or Windows based server in the SAN and can be accessed via a web browser. Refer to the Command View QuickSpecs document at http://h18006.www1.hp.com/storage/software.html http://h18006.www1.hp.com/products/quickspecs/10547_div/10547_div.pdf for more details Dependencies: HP Command View EVA, HP Business Copy EVA and the HP Storage Management Appliance, or a general purpose server HP Storage System Scripting Utility (SSSU) is included with the platform kits and can be used to generate scripts on the host server to create snapshots, Vsnaps, MirrorClones and Snapclones. User defined scripts can be created using this tool to manage replication at the array level. HP Command Scripter performs the same basic functions (create, modify and delete) for the MA/EMA and more information about it can be found at DA - 11616 Worldwide Version 29 September 24, 2010 Page 1

http://h18006.www1.hp.com/products/quickspecs/10734_div/10734_div.pdf. HP Business Copy EVA supports several types of replicated volumes created by the HSV controller; standard snapshots, Vsnaps and MirrorClones, Snapclones. The VCS controller supports standard snapshots, Vsnaps and Snapclones. All are point-in-time copies of data and are useful tools to minimize downtime for backups, perform application testing, support data mining, and improve throughput. Dependencies: Command View EVA and the Storage Management Appliance or a general purpose server (see OS support table). And optionally, the Storage System Scripting Utility (SSSU) included with platform kits Descriptions: Snapshots: A standard snapshot (full allocated) is a point-in-time virtual copy of the data, created in seconds and usable immediately, providing maximum flexibility for user applications. Disk capacity is reserved to accommodate the original size of the source volume. This process may be completed by allowing HP Business Copy EVA to automatically execute all tasks in the snapshot creation, or by creating a target container (3-Phase) to accelerate the snapshot creation. Please review the HP Business Copy documentation for more information on this feature. Vsnaps: Vsnaps Virtually capacity free snapshots (demand allocated) allow the user to create a point-in-time copy, or demand allocated snapshot, of a specified Virtual Disk (LUN). Vsnap is similar to the standard snapshot (fully allocated) except that it does not reserve the same amount of disk capacity as the production volume being copied. The amount of disk capacity used by the copy volume will grow as data in the production volume changes over time or if the Vsnap is set to read/write, and data is written directly to the Vsnap. The result is that a Vsnap is a true space-efficient copy where capacity is not wasted reserving space. This saves valuable capacity and reduces workload by automatically using space as needed. MirrorClone: MirrorClone provides an alternative to a snapshot by allowing the user to make a full, byte-for-byte, point-in-time copy of a source LUN that can be mounted to a secondary server. MirrorClone will track all changed blocks and can re-sync with the source LUN to create a new point-intime copy, or can be used to instantly restore the source. Snapclones: A Snapclone is a complete clone copy of a specified Virtual Disk (LUN). With traditional arrays, a clone can take hours to build depending on its size. Unlike traditional clones, HP Business Copy EVA Snapclones are available virtually immediately. Within a few seconds of when the Snapclone is taken, the entire clone copy is available for use. The Snapclone normalizes in the background so that no time is wasted waiting for the copy to complete. Enterprise Snapclones can also be taken in any redundancy level (RAID 0, 1, or 5). Snapclones provide the ability to take and use a clone without extensive advance preparation. Long "re-synch" times are also eliminated with Snapclones since a current clone copy can be available for use in minutes, not hours. Snapclones can also be created in different disk groups allowing users to copy the data to lower cost drives such as FATA. This process may be completed by allowing HP Business Copy EVA to automatically execute all tasks in the Snapclone creation, or by creating a target container (3-Phase) to accelerate the Snapclone creation. Please review the HP Business Copy documentation for more information on this feature. Snapclones: Cross Vraid Snapshot and Snapclones EVA allows for increased flexibility and improved capacity utilization by supporting changing the Vraid type with Cross Vraid Snapshot and Snapclone, within the same disk group and Cross Vraid Snapclone across disk groups. Cross Vraid Snapclone also supports changing the Vraid type when Snapcloning from a high performance disk group to a FATA disk group. Restore: Instant Restore With the EVA4000/6000/8000 series arrays, users can restore a source volume using a normalized Snapclone, MirrorClone, MirrorClone Snapshot, Snapshot or any other Vdisk of the same DA - 11616 Worldwide Version 29 September 24, 2010 Page 2

HP StorageWorks Replication Solutions Manager graphical User Interface
size. This allows for quick recovery of a source should the volume become corrupted. HP Business Copy EVA comes complete with HP Replication Solutions Manager, a graphical user interface and scripting environment, that greatly simplifies storage management by creating, running, and managing storage replication jobs using controller based snapshots and clones. This interface simplifies the complex tasks involved with utilizing controller-based snapshot and clone technology. With HP Replication Solutions Manager users easily can manage both remote* and local replication* across the full EVA product family. By virtually removing the complexity associated with both small and large replication environments, point-in-time copies and remote replication are managed and configured with just a few mouse clicks. To assist the user, Information on the replication environment is presented in a variety of views, including an interactive topology manager that allows each user to select their viewing preference. In addition, HP Replication Solutions manager provides a scripting interface for additional flexibility. HP Replication Solutions Manager is comprised of two parts, the server component that runs on the HP Storage Management Appliance, or a Windows based server in the SAN and the host agents that run on each host in the SAN to offer a more automated local replication process. For example, the host agent software provides the ability to suspend and resume database I/O, launch applications, and dynamically mount Snapshots, Vsnaps, and Snapclones to servers. Dependencies: HP Command View EVA HP Command View EVA License(s)-to-use for the full raw capacity for each EVA HP Business Copy EVA License-to-use (LTU) for equal to, or greater than the capacity being replicated General purpose server (see OS support table). Processor: 1.26 GHz (minimum) Memory: 2 GB (minimum) Free Disk Space: 350 MB for installation plus 10 MB for each managed array for systems without HP OpenView Storage Area Manager Free Disk Space: 750 MB for installation plus 10 MB for each managed array for systems with HP OpenView Storage Area Manager * Some features of HP Business Copy EVA are only available through HP Replication Solutions Manager EVA

DA - 11616

Worldwide Version 29 September 24, 2010

Page 3

Business Copy EVA Uses
diskRecover from disk HP Business Copy EVA offers the ability to instantly restore a source storage volume (Vdisk) with a fully normalized Snapclone, Snapshot* or Vdisk of the same size. This advanced function allows an application to be brought back online quickly should a storage volume become damaged, or corrupted. Backup HP Business Copy EVA together with Backup Solutions provide users with a complete, automated, non-disruptive backup solution. With this solution, users can effectively "eliminate the backup window" by making a snapshot or clone copy of the data to be backed up, mounting it to a backup server, and backing it up as a separate process from normal application processing. Application downtime can be reduced from many hours to a few seconds thus giving the user greater application availability. The scheduler* also can be configured using the Round Robin feature to keep a set of up to 7 Snapshots available based on time period, by automatically deleting the oldest and creating a new one. Application testing A copy of production data can be made with a snapshot or clone and then mounted on a computer in a test environment. Since both snapshots and clones can be written to without affecting the actual production data, they are ideal for this application. If data is corrupted as a result of the testing, the copy can be deleted and another created. Data Mining By creating a clone of production data, data mining processes can be run from the copy without impacting the performance of the production volumes. Work Distribution Multiple clones of a single production volume can be made and then be used by a parallel processing application to greatly enhance processing throughput. * Available only through HP Replication Solutions Manager EVA
Operating System and Browser Support
Please refer to the HP StorageWorks Compatibility Guide for the latest information on supported operating system and browsers. The guide contains information on the following HP Storage Software: HP StorageWorks Business Copy EVA Software HP StorageWorks Continuous Access EVA Software HP StorageWorks Command View EVA Software HP StorageWorks Replication Solutions Manager EVA Software The document can be found at any of the above product pages on HP.com by selecting technical documentation link. http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us& docIndexId=64179&taskId=135&prodTypeId=18964&prodSeriesId=315919, or by ordering part number T3668-96019.

Page 4

Standard Features
HP Storage Management Appliance, Management Server, General Purpose or HP NAS Server Operation
Replication Solutions Manager Server software runs on the Storage Management Appliance; a server in the SAN running Microsoft Windows Server or the HP NAS Storage Server. This architecture offloads replication job processing from SAN hosts and centralizes management making administration and upgrades much easier across the SAN.
Suspend and Resume of Applications
HP Business Copy EVA can execute scripts on the hosts to suspend and resume the processing of applications and enable creation of file consistent copies of the data. (Available only through HP Replication Solutions Manager EVA)

HP StorageWorks DButil

HP StorageWorks DButil is a command-line utility to facilitate application-consistent replication of a Microsoft SQL Server database. HP DButil commands place the database in a transactionally consistent state and suspend write operations while HP StorageWorks replication software is used to copy the database. Other HP DButil commands then resume the database and normal write operations. HP StorageWorks DButil now supports Microsoft SQL Server 2008 and Microsoft Windows Server 2008 operating system. HP StorageWorks DButil can be downloaded at no charge from the following site: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prod TypeId=18964&prodSeriesId=315919&swItem=co-625831&prodNameId=3185419&swEnvOID=54&swLang=13&taskId=135&mode=3 Oracle: The HP StorageWorks scripted Oracle zero downtime backup (ZDB) solution provides the means to backup an Oracle database with minimal database and database server impact. ZDB is made possible by combining the HP StorageWorks Enterprise Virtual Array (EVA) enterprise disk array snapshot capabilities with the HP StorageWorks Business Copy EVA software utility. This enables the ability to place the Oracle database tablespaces in backup mode briefly while snapshots of the database data files are created. The snapshots can then be presented to a backup server for copying the data to tape. After the backup, the database copy could be re-used as a point-in-time copy if disk space is not an issue. The backup server offloads precious processing resources from the database server, and the Oracle database remains available during the entire process. ZDB solutions are one of many different data protection solutions offered by HP. ZDB solutions are unique in that they tie many software and hardware products together. Choosing a solution based on HP technology provides supportability and known compatibilities. SAP: HP StorageWorks Rapid Backup for mySAP Business Suite on EVA enhances backup procedures of SAP applications on the HP StorageWorks Enterprise Virtual Arrays. An SAP database can be backed up while minimizing lengthy application downtime of an offline backup or the performance degradation caused by being in backup mode, in a typical online backup. This solution provides an online backup in which the time the tables are in backup mode is greatly reduced. If the customer prefers an offline backup, the solution minimizes the time the application needs to be shut down. Exchange: Microsoft Exchange 2003 Remote Replication on EVA maximizes performance in high demand Exchange 2003 replication environments by providing best practices, performance metrics, and proof of concept information for a variety of distances. Use HP StorageWorks Application Recovery Manager to roll-back to the instant before your Exchange or Microsoft SQL database crashed! Combine the HP Enterprise Virtual Array (EVA) with a software product that provides application level instant recovery. HP StorageWorks Application Recovery Manager link: DA - 11616 Worldwide Version 29 September 24, 2010 Page 5

Application Solutions

http://h18006.www1.hp.com/products/storage/software/arm/index.html EVA BC&A Solution Link- http://h71028.www7.hp.com/enterprise/cache/120851-0-0-0-121.html
Dynamic Mounts of Snapshots, Snapclones, and Clones
HP Business Copy EVA can mount snapshots and clones on an enabled host computer (one that is running a host agent). This is done dynamically so that the host does not have to be re-booted. The snapshot or clone volume will look to the host just like any other volume. (Available only through HP Replication Solutions Manager EVA)
After snapshots or clones have been mounted on the backup server, the HP Business Copy EVA software Launching Third Party Vendors Backup Software is compatible with backup jobs using HP Data Protector as well as VERITAS, Legato, Computer Associates software or other vendor's software. Jobs can also be launched from the backup software's pre- and post-execution steps, if desired.* HP offers a range of solutions to protect your valuable information and make your operations resilient. Our business continuity storage solutions comprise data protection and disaster tolerant solutions. These solutions can be found at: http://h18006.www1.hp.com/storage/solutions/bcontinuity.html * Available only through HP Replication Solutions Manager EVA Host Cluster Support Replication Solutions Manager host agent support for clusters includes: Please refer to the HP StorageWorks Compatibility Guide for the latest host cluster support The document can be found at any of the above product pages on HP.com by selecting technical documentation link. http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp? contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId=135&prodTypeId =18964&prodSeriesId=315919, or by ordering part number T3668-96019.
Logical Volume Manager Business Copy is compatible with volumes created with the following: Support HP Please refer to the HP StorageWorks Compatibility Guide for the latest for the latest host Volume Manager support The document can be found at any of the above product pages on HP.com by selecting technical documentation link. http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp? contentType=SupportManual&lang=en&cc=us&docIndexId=64179&taskId =135&prodTypeId=18964&prodSeriesId=315919, or by ordering part number T3668-96019.

Web based Application

HP Business Copy EVA is also accessible from systems that have a supported Web browser. Microsoft Internet Explorer (IE)) can access the Graphical User Interface (GUI) providing either local or remote access.* *Available only through HP Replication Solutions Manager EVA

Page 6

Distribution Media
Business Copy for EVA is a EVA firmware feature, the management of Business Copy EVA can be done using HP StorageWorks Replication Solutions Manager and HP Command View EVA Software (T5494F or T5494FAE) All of the components in the Business Copy EVA kit are also available as downloads at: http://h18006.www1.hp.com/storage/software.html. The Business Copy EVA server and host agent downloads can be installed as upgrades to existing software or new full versions.

Documentation

Kit. The Documentation CD-ROM includes the online Help & User Guide (HTML files) and print-based documentation (PDF files). No printed documents are in the kit, other than the Read Me First. HP Web Site. On HP.com, print-based documents are contained in a zip file on the BC Drivers and Software page. They are also available as individual documents on the BC Technical Documentation page at: http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType= SupportManual&docIndexId=3124&locale=en_US&prodTypeId=12169&prodSeriesId=315919. CDROM * HP Web Site Description Critical information that new users you should know before installing the RSM server * and host agents. Critical information that existing users should know before updating the RSM server * and host agents. Online help (immediate assistance) and general user guide for RSM server, host agents, jobs, and job operations. * Overview of startup considerations and procedures. Detailed support matrices, configurations, and troubleshooting information. * * Installation procedures for: the RSM server, each RSM host agent (by OS), and the JREserver. Last minute information for: the RSM server and each RSM host agent (by OS). Best practices for using HP Business Copy EVA in the same environment with HP Continuous Access EVA or Data Replication Manager
Title Read Me First Update Read Me First Online Help & User Guide Getting Started Guide Network Administration Guide Installation Guides

* * * *

Release Notes * * Using BC with Continuous Access EVA and Data * * Replication Manager Application Notes SQL Server w/DButil Best practices for using BC server, host agents, and DButil with Microsoft SQL Server * * Application Notes 2000. Replication License Key Procedures to activate a BC replication license key. The document is included in BC * Instructions replication license-to-use (LTU) kits. *You may print the electronic software documentation as reasonably necessary to exercise your license to use the software. NOTE: HP Replication Solutions Manager (RSM) EVA is an advanced management interface for HP Business Copy EVA and HP Continuous Access EVA

Page 7

Software Licensing
This software is furnished under the licensing provisions of HP's Standard Terms and Conditions. For more information about the HP licensing terms and policies, contact your local HP office.

Product Licensing

With the HP Replication Solutions Manager EVA GUI, both remote replication and local replication features* can be managed. For all of these features to be enabled, both HP Continuous Access (remote replication features) and HP Business Copy (local replication features) must be licensed. If any feature is not licensed, the action will fail and be logged in the event pane. Please note that when using the Cascaded Replication feature both a HP Business Copy and an HP Continuous Access license must be installed at the intermediary site where a Snapclone of the data is required. * Some features of HP Business Copy EVA are only available with the use of HP Replication Solutions Manager EVA HP Business Copy for EVA offers a simple method of licensing. See the Ordering Information section for more details. Licensing Guidelines: 1. HP Replication Solutions Manager EVA can be downloaded at no additional charge with the purchase of either HP Business Copy EVA, or HP Continuous Access EVA License-to-use (LTU). 2. HP Business Copy EVA licenses are not transferable to like, or unlike EVA models. When enabling HP Business Copy EVA features on an EVA a new license must be purchased, or in some cases an upgrade license may be purchased if upgrading an existing EVA array's model that already has HP Business Copy enabled. 3. HP Business Copy EVA requires that the HP Command View EVA is in full compliance to license requirements of its software terms. If HP Command View EVA is non-compliant, some features in HP Business Copy may not be fully enabled, or work properly.

Page 8

Service and Support, HP Care Pack, and Warranty Information

HP Care Pack Services

HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership. HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired. Why purchase an HP Care Pack service? Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages: Protect your investment in HP products Provide consistent, predictable levels of support across your entire department or business Ease budget planning with fixed-cost support that includes parts and labor Give you direct access to proven technical and problem-solving expertise Offer a choice of response-time and repair-time commitments Deliver prompt, measurable results Are available whenever and wherever you do business HP Care Pack availability may vary by country and product. Supporting your Adaptive Enterprise journey HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees.

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment from the desktop to the data center. Support Portal The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment. Features include: Access to self-solve tools (including search technical knowledge base) Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit http://www.hp.com/support Instant Support Enterprise Edition (ISEE) HP Instant Support Enterprise Edition (ISEE) provides a single remote monitoring and support solution for your IT data center. ISEE uses continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. ISEE is a feature of HP Hardware Support Onsite Service with Next-Day response or better, Proactive Essentials, Proactive 24, Critical Service and warranty support for the selected products. For more information or to download ISEE, visit http://www.hp.com/go/instantsupport

HP Education Services

For more information about HP Education Services for Storage and SAN, visit http://education.hp.com/curr-storsan.htm
Disaster Tolerant Management Service
This service leverages HP's industry-leading clustering and Continuous Access technologies plus HP's worldwide recovery centers to provide customers with a cost-effective, proven approach to disaster tolerance. A complete life cycle suite of services addresses customer facilities, infrastructure design and implementation, monitoring and management of the infrastructure, a comprehensive disaster recovery plan, staff training, and periodic rehearsals. The service provides a business solution approach to disaster tolerance with proven quality of service and a single point of accountability. It delivers predictable recovery times and right-first-time implementation with worldwide, multi-site solution deployment.

Page 11

DT Managed Services include:
Pre-installation briefing, configuration verification, and project appraisal Dual redundant management station installation and customization Disaster tolerance lab training for system managers and operators Technical recovery plan review Disaster recovery test suite design and execution

Product Support

Product Support gives the customer access to HP's experienced technical support resources as well as access to HP's Information Services database for support on a variety of multi-vendor/multi-platform software products. Product support includes escalations and problem coordination with the appropriate engineering group. HP Services offer a variety of options to allow you to tailor your product service to meet the needs of your organization. Basic services on products can be uplifted from day one to ensure you receive the service you need when you need it.
Software product services
1. Standard software support (HP Care Pack or annual support contract) 24 x 7 is available 24 hours per day, Monday through Sunday, including holidays, and access rights to new versions, software product and documentation updates. 2. Installation and Startup Service (software installation, configuration, startup testing and knowledge transfer) 3. Tailored support contracts based on personalized statement of work: contact your local support center via http://www.hp.com/support/.
HP Care Pack services ordered via: The following services are offered as HP Care Pack Services at the time of product order
Pre-merger HP sales systems are configured using Sales Builder for Windows and must be ordered with the product. For additional software product services information for North American HP Care Pack services, as well as orderable part numbers, please refer to the URLs listed below: All storage services: http://www.hp.com/hps/storage/ Care Pack Priority Services: http://www.hp.com/hps/carepack/storage/cp_networked.html Software Support Care Pack Services: http://www.hp.com/hps/carepack/software/cp_storage.html Installation and Startup Service: http://www.hp.com/hps/storage/ns_replication.html

Page 12

Ordering Information
The HP Business Copy Order Process
1. Order HP Command View EVA v9.3 and HP Replication Solutions Manger v5.2 media kit 2. For each EVA array that will use Business Copy, order the appropriate license-to-use (LTU) to obtain the required license capacity necessary to meet the customer's replication needs. 3. Order HP Business Copy EVA Support Products, including installation and startup. See Software Product Services section of this document. 4. If you purchase the 1TB entry level capacity and later want to upgrade to Unlimited Capacity use per EVA LTU option, then you must order the "Upgrade to Unlimited Capacity use per EVA LTU" part number.

HP Business Copy EVA Ordering Guidelines EVA4000 Series
Description HP Business Copy EVA4000 LICENSE- TO-USE (LTU) Part Numbers HP Business Copy EVA4000 Series Unlimited Software License Electronic Delivery LTU HP Business Copy EVA4000 Series Unlimited Software E-Delivery LTU Part Number T5336A T5336AAE
HP Business Copy EVA Ordering Guidelines EVA4400 Series
Description HP Business Copy EVA4400 LICENSE- TO-USE (LTU) Part Numbers HP Business Copy EVA4400 Unlimited Software LTU HP Business Copy EVA4400 Upgrade to Unlimited Software LTU Electronic Delivery LTU HP Business Copy EVA4400 Unlimited Software E-Delivery LTU Electronic Delivery LTU HP Business Copy EVA4400 Upgrade to Unlimited Software E-Delivery LTU Part Number T5476B T5478B T5476BAE T5478BAE
Business Copy Ordering Guidelines EVA6000 Series
Description Business Copy EVA6000 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA6000 Series Unlimited Software License HP Business Copy EVA6000 Series Upgrade to Unlimited Software License Electronic Delivery LTU HP Business Copy EVA6000 Series Unlimited Software E-Delivery LTU Electronic Delivery LTU HP Business Copy EVA6000 Series Upgrade to Unlimited Software E-Delivery LTU Part Number T5339A T5340A T5339AAE T5340AAE
Business Copy Ordering Guidelines EVA6400 Series
Description Business Copy EVA6400 LICENSE-TO-USE (LTU) Part Numbers HP Business Copy EVA6400 Series Unlimited Software License HP Business Copy EVA6400 Series Upgrade to Unlimited Software License Electronic Delivery LTU HP Business Copy EVA6400 Series Unlimited Software E-Delivery LTU Electronic Delivery LTU HP Business Copy EVA6400 Series Upgrade to Unlimited Software E-Delivery LTU Part Number TA655A TA656A TA655AAE TA656AAE
Business Copy Ordering Guidelines EVA8000 Series

Page 13

Description Business Copy EVA8000 LICENSE- TO-USE (LTU) Part Numbers HP Business Copy EVA8000 Series Unlimited Software License HP Business Copy EVA8000 Series Upgrade to Unlimited Software License Electronic Delivery LTU HP Business Copy EVA8000 Series Unlimited Software E-Delivery LTU Electronic Delivery LTU HP Business Copy EVA8000 Series Upgrade to Unlimited Software E-Delivery LTU
Part Number T5342A T5343A T5342AAE T5343AAE
Business Copy Ordering Guidelines EVA8400 Series
Description Business Copy EVA8400 LICENSE- TO-USE (LTU) Part Numbers HP Business Copy EVA8400 Series Unlimited Software License HP Business Copy EVA8400 Series Upgrade to Unlimited Software License Electronic Delivery LTU HP Business Copy EVA8400 Series Unlimited Software E-Delivery LTU Electronic Delivery LTU HP Business Copy EVA8400 Series Upgrade to Unlimited Software E-Delivery LTU Part Number TA658A TA659A TA658AAE TA659AAE
Business Copy Ordering Guidelines EVA3000 & EVA 5000
Description Business Copy EVA 5000 LICENSE- TO-USE (LTU) Part Numbers HP Business Copy EVA5000 Series Unlimited Software License HP Business Copy EVA5000 Series Upgrade to Unlimited Software License Electronic Delivery LTU HP Business Copy EVA5000 Series Unlimited Software E-Delivery LTU Electronic Delivery LTU HP Business Copy EVA5000 Series Upgrade to Unlimited Software E-Delivery LTU Business Copy EVA3000 LICENSE- TO-USE (LTU) Part Numbers HP Business Copy EVA3000 Series Unlimited Software License Electronic Delivery LTU HP Business Copy EVA3000 Series Unlimited Software E-Delivery LTU Part Number T5345A T5346A T5345AAE T5346AAE T5348A T5348AAE

Business Copy Ordering Guidelines - Upgrades
Description Business Copy Upgrade Part Numbers HP Business Copy EVA8400 Upgrade to Unlimited LTU HP Business Copy EVA4400 Upgrade to 6400 Unlimited LTU HP Business Copy EVA4400 Upgradeto 8400 Unlimited LTU HP Business Copy EVA6400 Upgrade to 8400 Unlimited LTU Electronic Delivery LTU HP Business Copy EVA8400 Upgrade to Unlimited E-LTU Electronic Delivery LTU HP Business Copy 4400 Upgrade to 6400 Unlimited E-LTU Electronic Delivery LTU HP Business Copy 4400 Upgrade to 8400 Unlimited E-LTU Electronic Delivery LTU HP Business Copy 6400 Upgrade to 8400 Unlimited E-LTU Part Number TA659A TA660A TA661A TA662A TA659AAE TA660AAE TA661AAE TA662AAE
Business Copy v4.0 Media Products for Japan
Description HP StorageWorks Replication Solutions Manager Media Kit v2.1- CD Media Kit localized for Japan Part Number T3668E

Page 14

Business Copy Order Scenario Examples
Example1: Example1 Customer has purchased an EVA8400 with 10 TBs of raw disk capacity and needs to create three Snapshot copies of a 2TB database. What needs to be ordered? Answer: Answer TThe customer must purchase HP StorageWorks Business Copy EVA software unlimited license for EVA8400. Purchase the latest version of the HP StorageWorks Replication Solutions Manager Media Kit, also order the HP Installation & Startup Service described at: http://www.hp.com/hps/storage/ns_replication.html, and the Software Support service described at: http://www.hp.com/hps/carepack/storage/cp_networked.html. 2: Example 2 The customer upgrades from EVA 4100 to EVA 6400, can the customer transfer the Business Copy licenses from EVA 4100 to EVA 6400? Answer: Answer The Business copy EVA software licenses are not transferable. So the customer must purchase a new Business Copy EVA software licenses for EVA 6400. 3: Example 3 The customer upgrades from an EVA 4100 to EVA 6400, can the customer use model upgrade licenses? Answer: Answer Model upgrade licenses are only supported for within the family or data in place upgrades. So the customer must purchase new Business Copy EVA software licenses for EVA 6400. 4: Example 4 Customer has HP Business Copy EVA and wants the new version HP StorageWorks Replication Solutions Manager Answer: Answer Existing customers can upgrade to the new version HP StorageWorks Replication Solutions Manager by downloading the server code and host agent code from the HP StorageWorks Replication Solutions Manager product page ('Support for your product' link) http://h18000.www1.hp.com/products/storage/software/repsolmgr/index.html

Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. Unix is a registered trademark of The Open Group. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Page 15