HP StorageWorks XP Data Shredder user guide
HP XP12000 Disk Array HP XP10000 Disk Array
Part number: T1721-96008 Seventh edition: June 2009
Legal and notice information Copyright 1999, 2009 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgments Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Hitachi and Universal Replicator are registered trademarks of Hitachi, Ltd. ShadowImage and TrueCopy are registered trademarks of Hitachi, Ltd. and Hitachi Data Systems Corporation. Export Requirements You may not export or re-export this document or any copy or adaptation in violation of export laws or regulations. Without limiting the foregoing, this document may not be exported, re-exported, transferred or downloaded to or within (or to a national resident of) countries under U.S. economic embargo, including Cuba, Iran, North Korea, Sudan, and Syria. This list is subject to change. This document may not be exported, re-exported, transferred, or downloaded to persons or entities listed on the U.S. Department of Commerce Denied Persons List, Entity List of proliferation concern or on any U.S. Treasury Department Designated Nationals exclusion list, or to parties directly or indirectly involved in the development or production of nuclear, chemical, biological weapons, or in missile technology programs as specified in the U.S. Export Administration Regulations (15 CFR 744). Revision history

Edition

Sixth Seventh

January 2008 June 2009

Description
This edition applies to microcode version 50-09-5X-XX/XX and higher. This edition applies to microcode version 50-09-83-00/00 or later.

Contents

1 HP StorageWorks XP Data Shredder for the XP12000/XP10000 Disk Array... 7
Overview of Shredding operations... 7 Target volumes for Shredding operations.... 8 Preparing to use Data Shredder.... 9 Starting Data Shredder.... 9 Shredding Param pane.... 10 Confirmation pane for completing Shredding operations... 11 Shredding Data Output pane.... 13 Shredding operations.... 13 Preparing for Shredding operations... 14 Defining Shredding operation settings... 15 Deleting data on volumes (Shredding)... 15 Canceling Shredding operations... 17
2 Support and other resources.. 19
Related documentation.... HP technical support..... Subscription service.... HP websites..... Documentation feedback.... 20
XP Data Shredder user guide

Figures

1 Overview of Shredding operations... Customized Volume pane.... Shredding Param pane.... Confirmation pane for completion of the Shredding operation.. Shredding Data Output pane... Message pane that displays during the Shredding operation.. 17

Tables

1 Ending status of Shredding operations... 12
1 HP StorageWorks XP Data Shredder for the XP12000/XP10000 Disk Array
If you change the user for a volume, you should delete data stored by the previous user for security purposes. HP StorageWorks XP Data Shredder deletes data on volumes and prevents deleted data from being restored. Shredding operation refers to the process of deleting all data on a volume by overwriting it with dummy data. XP Data Shredder for the HP StorageWorks XP12000/10000 Disk Array is based on DoD5220.22-M, which is the standard defined by the U.S. Department of Defense. Data Shredder is used for both open and mainframe systems.
Overview of Shredding operations
The Shredding operation completely deletes data on a specified volume by repeatedly overwriting existing data with dummy data. You perform Shredding operations from the XP Command View Advanced Edition Software management station or XP Remote Web Console. Figure 1 shows an example of Shredding operations.
Figure 1 Overview of Shredding operations Because of the nature of hard disks, overwriting a volume once is not enough to completely delete data, which means deleted data could be restored. Therefore, HP recommends you overwrite a volume with dummy data at least three times. By default, Data Shredder overwrites volumes with dummy data three times. You can change the default and overwrite the volume up to eight times. For more information, see Defining Shredding operation settings.
Target volumes for Shredding operations
You can use the Shredding operation for any type of volume (for example, VDEV, LDEV, or custom volume) and emulation type, but the status of the volume must be Blocked. If the status is Normal, the volume cannot be the target of Shredding operations. For instructions to change the status of a volume to Blocked, see Preparing for Shredding operations. NOTE: Select target volumes for Shredding operations in the Volume Manager pane. You cannot perform Shredding operations on the following volumes:
HP StorageWorks XP Data Shredder for the XP12000/XP10000 Disk Array
Pool volumes (pool-VOLs) Virtual volumes Journal volumes Volumes containing extents of Data Retention Utility
NOTE: A Data Retention Utility extent is a data area in an OPEN-V volume to which a VMA area is set. By using HP StorageWorks XP RAID Manager library, the Read Only attribute can be set to the extent. If an extent is set to a volume, VLL and LUSE functions cannot be used for the volume. That is to say, the volume cannot be combined with other volumes and cannot be divided into multiple volumes. To use the VLL and LUSE functions for such a volume, you must delete Data Retention Utility extent from the volume by using HP StorageWorks XP Remote Web Console or XP RAID Manager library. For more information, see Deleting data on volumes (Shredding).

Preparing to use Data Shredder
Before launching Data Shredder, install and enable Data Shredder on each disk array where you intend to use these options.

Starting Data Shredder

1. Click the Volume Manager button ( NOTE: To change settings for Data Shredder, you must be in Modify mode. ). The Volume Manager pane appears.
Click the Customized Volume tab.
Figure 2 Customized Volume pane

Shredding Param pane

Use this pane to define settings for Shredding operations. To open this pane, click Shredding Param (Parameter) on the Customized Volume pane.
Figure 3 Shredding Param pane The Shredding Param pane contains the following: Write Data Type: Settings for Shredding operations.
Default (00-FF-00): If selected, defaults are used for Shredding operations. Data on a volume is deleted by overwriting the volume with dummy data three times. When the volume is overwritten the first and third times, Data Shredder uses 00 (hexadecimal number) for the dummy data. When the volume is overwritten the second time, Data Shredder uses FF (hexadecimal number) for the dummy data. User: If selected, you define the dummy data and how many times the volume is overwritten. For more information, see Defining Shredding operation settings. Write Data: Dummy data. Define: Enter up to four numbers or characters for the dummy data. You can enter only hexadecimal numbers, including numbers 0 to 9, and alphabetic characters A to F. If you enter more than four digits, the entry is not accepted. NOTE: Dummy data is written two digits at a time. Therefore, enter an even number of digits in the text box. If you enter an odd number of digits (for example, 123) and click Set, an error message appears. If you enter more than four digits, the entry is not accepted. Random: Data Shredder randomly selects 4-digit hexadecimal numbers for the dummy data. Format List: NO.: Number of times volume is overwritten. If you select User in the Write Data Type field, and specify number of times volume is overwritten, Last Data appears in this column. Data: Contents of the dummy data. Dummy data is shown in sets of two digits with a space between each set of digits. If Last Data appears in the NO. column, the dummy data is always 00. Set: Adds dummy data defined in the Write Data field to the Format List. You can add dummy data a maximum of seven times. If you select Define in the Write Data field, and click Set without entering anything in the text box, an error message appears. The Set button is not available when you select Default in the Write Data Type field. Delete: Deletes the selected row in the Format List field. If you select a row with Last Data, and click Delete, an error message appears. The Delete button is not available when you select Default in the Write Data Type field. OK: Registers settings in the Format List field, and closes the Shredding Param. pane. Cancel: Cancels all settings, and closes the Shredding Param. pane.

Confirmation pane for completing Shredding operations
When the Shredding operation is finished, a confirmation pane appears. This pane displays how often the volume was overwritten and the dummy data used each time the volume was overwritten. If you download a compression file (in.tgz format) by using this panel and then use file decompression software to decompress the compression file, you will obtain binary files containing the results of the shredding operation. The names of the binary files indicate CU and LDEV numbers of the shredded volumes, and the number of times dummy data have been written to the volumes. For example, if a binary file is named "03.bin", the CU number of a shredded volume is 01, and the LDEV
number of the volume is 11. The filename also indicates that dummy data have been written to that volume three times. A binary file contains the first 512 bytes of data of a shredded volume (LDEV).
Figure 4 Confirmation pane for completion of the Shredding operation This panel displays ending status of a shredding operation. When this panel appears, check the panel contents to verify whether all the overwriting operations have ended normally. The panel displays Normal when an overwriting operation ends normally. If any overwriting operation ends abnormally, the shredding operation fails. If the shredding operation fails, retry the shredding operation. If the shredding operation still fails despite retrying, call the Support Center to identify the cause of the failure. Table 1 Ending status of Shredding operations Ending status appearing in the confirmation pane
Shredding operation normal Shredding operation not executed Shredding operation canceled Shredding operation failed Shredding data transfer error Shredding data verify error
Shredding operation ended normally. Shredding operation did not perform according to specified parameters. Shredding operation was canceled. Shredding operation ended abnormally. Result of Shredding operation could not be output to a file. An error was detected while verifying the file containing the result of the Shredding operation.
If the Shredding operation finishes normally, use the following buttons: OK: Closes the confirmation pane. Download: Downloads the file containing the results of the Shredding operation that has just been performed. The name of the file is shown in Output File Name. This button appears when the Shredding operation finishes successfully. NOTE: To download the results for the past shredding operations, use the Download button of the VLL main panel.
NOTE: The shredding result file cannot be downloaded if the SVP is shut down (for example, if the SVP has been rebooted by the service engineer or by the automatic SVP reboot function).

If the Shredding operation fails, contact your HP account support representative.
Shredding Data Output pane
When you specify volumes in the Shredding Data Output pane during a Shredding operation, the results of the operation are saved in files.
Figure 5 Shredding Data Output pane The Shredding Data Output pane contains the following: non-object Volume Results of shredding volumes in this list are not saved in files. object Volume Results of shredding volumes in this list are saved in files. Each row represents one volume. Each volume is represented by a CU number (left of the colon) and LDEV number (right of the colon). Add Moves volumes selected in the non-object Volume list to the object Volume list. Delete Moves volumes selected in the object Volume list to the non-object Volume list. OK Save the settings and close the Shredding data output pane.

Shredding operations

Shredding operations proceed as follows: Display the Volume Manager pane (see Starting Data Shredder and theHP StorageWorks XP LUN Configuration and Security Manager User Guide for XP12000/XP10000 Disk Arrays and SVS 200: LUN Manager and Volume Manager.
Prepare for Shredding operations (see Preparing for Shredding operations). Define Shredding operation settings (see Shredding Param pane and Defining Shredding operation settings). Perform Shredding operations (see Deleting data on volumes (Shredding)). NOTE: To quit shredding operations, see Canceling Shredding operations.
Preparing for Shredding operations
Before performing shredding operations, change the status of the target volume to Blocked. NOTE: When you change the status of a volume to Blocked, I/O operations cannot be performed on the volume. By specifying write permissions, you can limit who is allowed to perform shredding operations. 1. In the XP Command View Advanced Edition Software or XP Remote Web Console main pane, change to Modify mode by clicking the button ( want to change the mode. 2. 3. 4. Click OK. The operation mode changes. Select a CU group from the drop-down list in the upper right of the XP Remote Web Console main pane. In the Volume Manager pane, click LDEV Status. The status of volumes is displayed in the Status column in the LDEV Information table. NOTE: If hyphens appear in the Status column, click LDEV Status in the Volume Manager pane to display the status of volumes (for example, Normal or Blocked). 5. 6. 7. 8. Select the target volume in the LDEV Information table. Right click the target volume, and select Blockade. Information about the target volume is shown in blue and italics. Click Apply. A message pane appears asking if you want to apply the settings. Click OK. The status of the volume changes to Blocked. NOTE: If you select Restore and click Apply, you can change the status of the volume from Blocked to Normal again. However, you cannot perform this operation on virtual volumes (V-VOLs). ). A message pane appears asking if you

Defining Shredding operation settings
Use the Shredding Param pane to define the settings used for Shredding operations. NOTE: When you change the status of a volume to Blocked, I/O operations cannot be performed on the volume. By specifying write permissions, you can limit who is allowed to perform shredding operations. 1. 2. In the Customized Volume pane, click Shredding Param. The Shredding Param pane appears. Select Default or User in the Write Data Type field. If you selected User, go to Step 3. If you selected Default, go to Step 7. 3. Select Define or Random in the Write Data field. If you selected Define, go to Step 4. If you selected Random, go to Step 5. 4. 5. 6. Enter dummy data in the text box. Click Set. A row is added to the Format List. If you selected Define in the Write Data field, repeat Step 4 and Step 5 until there are three or more rows in the Format List, including the Last Data row. If you selected Random in the Write Data field, repeat Step 5 until there are three or more rows in the Format List, including the Last Data row. CAUTION: Although you can execute Shredding operations when there are less than three rows in the Format List, you might not be able to completely delete data from the volume. Therefore, HP recommends you define three or more rows in the Format List. 7. Click OK. The Shredding Param pane closes. NOTE: To delete a row from the Format List, select the row, and click Delete. You cannot delete the row defined as Last Data.
Deleting data on volumes (Shredding)
You can perform the Shredding operation on any given volume as many times and as often as you want.
In the Volume Manager pane, check the LDEV Information table, and verify that the status of the target volume is Blocked. NOTE: If the status of the volume is not shown in the LDEV Information table, click LDEV Status. If the status of the volume is not Blocked, see Preparing for Shredding operations for instructions on changing the status to Blocked.

2. 3. 4. 5. 6.

Select the target volume in the LDEV Information table, and right click. Select Shredding. A message appears. Click OK to close the message. Information about the target volume is shown in blue and italics. Click Apply. The Shredding Data Output pane appears. Data has not been deleted from the volumes. Use the Shredding Data Output pane to specify how to save the Shredding Operation results. To save the results, ensure that the volume appears in the object Volume list. If the volume does not appear in the object Volume list, select it in the non-object Volume list, and click Add. Note that the object Volume list can contain only three volumes. If you do not want to save the results, ensure that the volume appears in the non-object Volume list. If the volume does not appear in the non-object Volume list, select it in the object Volume list, and click Delete.

Click OK. A message appears asking if want to apply the settings. Click OK to apply the settings and begin the Shredding operation. During the Shredding operation, a status message appears. CAUTION: If you click Cancel on the message pane to quit the Shredding operation, you cannot restart the Shredding operation. For instructions on canceling Shredding operations, see Canceling Shredding operations.
NOTE: If you click the Close button on the message panel, the shredding operation continues. However, you will be unable to download the file containing the result of the shredding operation. To download the file, do not click the Close button. Wait until the message panel disappears. If you click the Close button and want to confirm whether the shredding operation has successfully finished, you must check whether the Status column of the table on the VLL main panel displays Normal. 9. When the shredding operation is finished, a confirmation pane appears. To download the file containing the results of the shredding operation, go to Step 10. If you do not need to download the file, go to Step 12. 10. Click Download.
11. Select the folder where you want to download the file. 12. Click OK. If you downloaded the file, the file is downloaded to the specified folder. If you did not download the file, the confirmation pane closes. When the Shredding operation is finished, the status of the previously shredded volume automatically changes from Blocked to Normal. NOTE: You can also click the Download button in the Volume Manager pane to download the file containing the results of the Shredding operation. If you click Download in the Volume Manager pane, all results of shredding operations are in the file to be downloaded. If you have not performed any shredding operations, an error occurs when you click Download. While the shredding operation is in progress, you can perform the following operations only when the SVP system option 503 is set: Volume to Space Install CV Volume Initialize Make Volume
Canceling Shredding operations
During the shredding operation, a message pane appears. To cancel Shredding during the operation, click Cancel in the message pane.
Figure 6 Message pane that displays during the Shredding operation CAUTION: If you cancel shredding, you cannot restart the Shredding operation, and data on the volume cannot be assured.

NOTE: If you click the Close button, the progress of the shredding operation will not be displayed, though the shredding operation will not be canceled. If you need to re-display the progress, click the Progress button in the VLL main panel. To confirm whether the shredding operation has successfully finished after clicking Close, check whether the Status column of the table on the VLL main panel displays Normal.
2 Support and other resources

Related documentation

The following documents provide related information: HP StorageWorks XP Remote Web Console user guide for XP12000/XP10000 Disk Arrays and SVS 200 HP StorageWorks XP LUN Configuration and Security Manager User Guide for XP12000/XP10000 Disk Arrays and SVS 200: LUN Manager and Volume Manager You can find these documents on the HP Manuals website: http://www.hp.com/support/manuals In the Storage section, click Storage Software and then select a product.

HP technical support

For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions

Subscription service

HP recommends that you register your product at the Subscribers Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.

HP websites

For additional information, see the following HP websites: http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/support/manuals
http://www.hp.com/storage/spock

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HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to storagedocs.feedback@hp.com. All submissions become the property of HP.
Support and other resources

QuickSpecs

Overview
HP StorageWorks XP Disk Array Software Products
The HP StorageWorks XP Disk Array family offers a complete portfolio of software applications designed to help you confidently manage your mission-critical IT. HP StorageWorks XP Disk Array Software Products help you mitigate risks by providing constant data availability, reduce costs by providing efficient data management, and accelerate business growth with swift availability. The software offerings can be grouped into several major categories as follows: Device and Configuration Management Performance Management High Availability and Replication Business Continuity Solutions Mainframe-connect Tools For additional information regarding HP StorageWorks XP Disk Array products, refer to the following: Trial licenses are available for most XP Disk Array software. Please contact your HP Sales Representative for details. Please refer to the HP XP24000/XP20000 Disk Array Hardware Products QuickSpecs for information on XP24000/XP20000 array hardware. Please refer to the HP XP12000/XP10000 Disk Array Hardware Products QuickSpecs for information on XP12000/XP10000 array hardware. For more information on Software for the XP Disk Arrays, please refer to the HP9000 Configuration and Ordering Guide. The "HP9000, Integrity (Itanium based), and carrier-grade servers Configuration and Ordering Guide" is a comprehensive document which explains configuration and ordering information for servers and XP disk arrays.

What's New

HP StorageWorks XP Application Performance Extender Software 1.0 - helps customers prioritize their applications and give their mission critical applications the highest priorities to enable them meet their service level objectives. Key features include set minimum average bandwidth or maximum average allowed latency for key applications to achieve the desired quality of service levels, dynamically reprioritize applications based on their real time resource requirements, and get notified if key applications do not meet their SLA targets. Supports HP-UX, Windows and Linux hosts. HP StorageWorks XP Performance Advisor version 4.6 - provides detailed performance metrics for the XP Disk Array. Changes include: easy customer friendly installation process with reduced installation time, Solaris 10 x86-64 support, and XP resource utilization forecasting. HP Storage Essentials Performance Edition - complements Performance Advisor to deliver Path aware performance management. Changes include: backend visibility and reporting of performance, health and capacity for arrays managed as external storage behind the XP Disk Array.

DA - 12066

Worldwide Version 42 June 21, 2010

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Device and Configuration Management
HP StorageWorks XP Command View Advanced Edition Software
HP StorageWorks XP Command View Advanced Edition software provides centralized, web-based management for XP disk arrays. It reduces total cost of ownership by enabling collaboration among team members and by increasing the efficiency of storage administrators. It can be used together with the Remote Web Console software shipped free with every HP XP Disk Array. In an environment with many HP XP Disk Arrays, with complex replication, or with a need to migrate data among tiers of storage, HP XP Command View AE provides the device management capability you need. It allows you to manage multiple HP XP Disk Arrays from a central location. It provides the ability to install optional plug-in applications for enhanced functionality like visualizing complicated replication environments or non-disruptively migrating data between tiers of storage. HP XP Command View AE includes a Command Line Interface (CLI) to automate disk array configuration and management and includes an SMI-S provider to interface with SRM software. If you just need the CLI and SMI-S capabilities of XP Command View AE, you can use the HP XP Command View AE CLI SMI-S Licenses for XP12000/XP10000/XP1024/XP128/XP512/XP48. For the XP24000/XP20000 the CLI and SMI-S capabilities are conveniently included in HP StorageWorks XP Array Manager. NOTE: In a mainframe-only environment customers may choose not to purchase XP Array Manager. In that environment, if the customer wants XP Command View AE, please order the T1780A Command View AE media kit when ordering the T5281AA-AL products. As of March 2006, a special reduced cost version of XP Command View Advanced Edition has been provided exclusively for External Storage attached to the XP12000. NOTE: XP Command View Advanced Edition for the XP24000/XP20000 automatically supports External Storage, so the XP24000/XP20000 does not require special any XP Command View Advanced Edition licenses to cover externally attached capacity. HP XP Command View Advanced Edition (XP24000) HP XP Command View AE Base License T5281AA HP XP Command View AE 1TB 0-6TB LTU T5281AB HP XP Command View AE 1TB 7-15TB LTU T5281AC HP XP Command View AE 1TB 16-31TB LTU T5281AD HP XP Command View AE 1TB 32-63TB LTU T5281AE HP XP Command View AE 1TB 64-127TB LTU T5281AF HP XP Command View AE 1TB 128-255TB LTU T5281AG HP XP Command View AE 1TB 256-511TB LTU T5281AH HP XP Command View AE 1TB Over 511TB LTU T5281AJ HP XP Command View Advanced Edition (XP20000) HP XP20000 Command View AE LTU (frame unlimited license) T5281AL CV XP Advanced Edition (XP12000/XP1024/XP128/XP512/XP48) HP StorageWorks CV XP Advanced Edition Media kit T1780A HP StorageWorks CV XP Advanced Edition 1TB LTU (0-1TB) T1781AA HP StorageWorks CV XP Advanced Edition 1TB LTU (2-6TB) T1781AB HP StorageWorks CV XP Advanced Edition 1TB LTU (7-15TB) T1781AC HP StorageWorks CV XP Advanced Edition 1TB LTU (16-31TB) T1781AD HP StorageWorks CV XP Advanced Edition 1TB LTU (Over 31TB) T1781AE CV XP Advanced Edition (XP10000 only) HP StorageWorks CV XP Advanced Edition Media kit T1780A DA - 12066 Worldwide Version 42 June 21, 2010 Page 2

T5283AA T5283AB T5283AC T5283AD T5283AE T5283AF T5283AG T5283AH T5283AJ T1783AA T1783AB T1783AC T1783AD T1783AE
Support Prerequisites Licensing
Creation of logical storage pools Filtering of storage selections Creation/expansion of file systems using the appropriate volume manager Add File System Expand File System Delete File System Add Device File Delete Device File See Services/Support section Software HP StorageWorks XP Command View Advanced Edition For XP24000/XP20000: License-to-use is based on the total installed raw capacity of the XP array being managed. For XP12000/XP10000/XP1024/XP128: License-to-use is based on the total installed raw capacity of the XP array being managed, plus the installed usable LUN capacity configured as External Storage.
HP StorageWorks Remote Web Console
Overview Remote Web Console is shipped free of charge with the array firmware on the SVP. It is accessible by customers and provides basic single XP array management. It can be easily accessed by the XP CV AE GUI. If Remote Web Console is used as the only array device manager, it is accessed via a remote IP URL to the SVP. (See user manual for more details). Note that Remote Web Console lacks a Command Line Interface (CLI) and does not include any SMI-S providers. NOTE: Although Remote Web Console does not include a CLI or SMI-S provider, HP StorageWorks XP Array Manager Software includes the Command View AE CLI and SMI-S provider. No product or license is required to be ordered, it comes free with the XP firmware on the SVP. No license key required, product is pre-enabled and comes free with every XP disk array.

Models Licensing

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HP StorageWorks XP Array Manager Software XP24000, XP20000 only
Overview HP StorageWorks XP Array Manager Software provides web-based volume management, resource allocation, access control, and data security for your XP disk array. Configure and manage data volumes for most effective use of your XP disk array. Partition array resources to isolate applications, reserve cache memory for your most frequently accessed data, and control host port usage so that your most critical applications have the port bandwidth they need. Configure, manage, and secure all host access to the XP disk array so that you have efficient access to your data. Create read-only volumes for archiving and data retention, and securely delete your data when necessary. NOTE: HP StorageWorks XP Array Manager Software is a required product for all XP24000/XP20000 Disk Array implementations, except for Mainframe-only environments. XP24000 Disk Arrays HP XP Array Manager Base License T5214AA HP XP Array Manager 1TB 0-6TB LTU T5214AB HP XP Array Manager 1TB 7-15TB LTU T5214AC HP XP Array Manager 1TB 16-31TB LTU T5214AD HP XP Array Manager 1TB 32-63TB LTU T5214AE HP XP Array Manager 1TB 64-127TB LTU T5214AF HP XP Array Manager 1TB 128-255TB LTU T5214AG HP XP Array Manager 1TB 256-511TB LTU T5214AH HP XP Array Manager 1TB Over 511TB LTU T5214AJ XP20000 Disk Arrays HP XP20000 Array Manager LTU (frame unlimited license) T5214AL HP StorageWorks XP Array Manager provides several important capabilities. The following table lists the functions included in XP Array Manager. Function Name Supported Description Systems LUN Manager Open Systems Add paths, delete paths, set host mode, set/reset command device, configure ports, create LUNs and assign them to ports, configure port security, prevent IOSCAN by unauthorized servers from finding secure LUNs, and check every I/O for proper security. Open Volume Open Systems Create expanded volumes that are larger than standard volumes Manager (also called LU Size Expansion or LUSE), and create custom size volumes that are smaller than standard volumes (also called Custom Volume Size or CVS). Virtual LVI for Mainframe Create custom size mainframe volumes that are smaller than Mainframe standard volumes. Also called Custom Volume Size or CVS. Volume Security Mainframe Volume security for mainframe attached XP Disk Arrays that protects for Mainframe volumes from access by unauthorized hosts. Also called LDEV Security for Mainframe, and known as Hitachi SANtinel for Mainframe in previous XP disk array generations. Volume Security Mainframe Specify disk array ports through which hosts can access volumes. Port Security Also known as Hitachi SANtinel-Port Security Option in previous XP Option disk array generations. Data Retention Open Systems Volume access control, enabling archiving and data retention. Utility Protect key data sets from being updated, copied, accessed, or queried. Known as LUN Security XP Extension in previous XP disk array generations.

storage can be configured behind a single XP24000, 96 Petabytes behind an XP20000, 32 Petabytes behind an XP12000, and 16 Petabyes behind an XP10000. Coupled with the significant cost advantages that external storage systems can provide, you can confidently scale your XP24000/XP20000/XP12000/XP10000 disk array solution to simplify configuration complexity and reduce ongoing management cost. XP External Storage is compatible with a wide range of XP disk array software tools, including XP Business Copy for local replication, XP Continuous Access for remote replication, and XP Auto LUN for performance optimization. Since March 2006, LUN Configuration and Security Manager licenses have been included with XP12000/XP10000 XP External Storage to make ordering and configuring easier. The XP12000 and XP10000 share XP External Storage product numbers, except for the first tier. Because the XP10000 has frame-based licensing for LUN Configuration and Security Manager, the External Storage XP 0-1 TB LTU for the XP10000 is a special, lower cost license. As of June 2006, all XP12000/XP10000 XP External Storage licenses include a license for a four cachepartition version of XP Disk/Cache Partition. This license allows the customer to implement up to four cache partitions with XP External Storage. Please note: each implemented partition requires a minimum of 4 Gigabytes of physical disk array cache memory to be configured. This cache requirement is in addition to other cache that may be required to run the internal disk related applications. Customers who purchased XP External Storage before June 2006 may acquire the four partition license at no charge. Customers who want more than four cache partitions or who would like to implement disk partitions are still invited to purchase the appropriate standard XP Disk/Cache Partition license. Because XP24000/XP20000 Array Manager has much more functionality than XP12000/XP10000 LUN Configuration and Security Manager, XP24000/XP20000 External Storage licenses differ from XP12000/XP10000 External Storage licenses in two ways. First, the XP24000/XP20000 External Storage licenses, in contrast to the XP12000/XP10000, do not include partitioning licenses because partitioning is included in XP Array Manager. Second, XP24000/XP20000 External Storage licenses do not need to include Array Manager licenses because Array Manager includes coverage for unlimited External Storage capacity. XP24000 Disk Arrays HP XP External Storage Base License T5206AA HP XP External Storage 1TB 0-6TB LTU T5206AB HP XP External Storage 1TB 7-15TB LTU T5206AC HP XP External Storage 1TB 16-31TB LTU T5206AD HP XP External Storage 1TB 32-63TB LTU T5206AE HP XP External Storage 1TB 64-127TB LTU T5206AF HP XP External Storage 1TB 128-255TB LTU T5206AG HP XP External Storage 1TB 256-511TB LTU T5206AH HP XP External Storage 1TB Over 511TB LTU T5206AJ XP20000 Disk Arrays HP XP20000 External Storage Software LTU T5206AL XP12000/XP10000 Disk Arrays HP External Storage XP10000 1TB 0-1TB LTU T1706BH HP External Storage XP12000 1TB 0-1TB LTU T1706BA HP External Storage XP 1TB 2-6TB LTU T1706BB HP External Storage XP 1TB 7-15TB LTU T1706BC HP External Storage XP 1TB 16-31TB LTU T1706BD HP External Storage XP 1TB 32-127TB LTU T1706BE

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Petabytes of external storage capacity Interoperability with XP Business Copy, XP Continuous Access, XP Auto LUN, Cache LUN, XP Disk/Cache Partition, XP Performance Advisor, and LUN Security XP Extension External Storage health/status information (via Remote Web Console or XP CV AE) Support for HP MSA 1000/1500 disk systems, EVA Disk Arrays, and XP Disk Arrays Support for HDS, EMC, and IBM disk arrays for data migration or permanent attach (requires a local support agreement). Please contact your HP Sales Representative for the latest details. See Service & Support section Software For the XP12000/XP10000: LUN Configuration & Security Manager XP (required for configuration of external storage LUNs)- included with the T1706Bx version of XP External Storage) XP Business Copy, XP Continuous Access, XP Performance Advisor, XP Disk/Cache Partition, XP Auto LUN, LUN Security XP Extension (optional, to perform product-specific functions against External Storage-hosted volumes) NOTE: LUN Security XP Extension is included with the T1706Bx version of XP External Storage, and is included with XP Array Manager for the XP24000/XP20000. For the XP12000: if XP Command View AE is installed, sufficient license capacity of XP Command View AE must be purchased to cover the usable capacity of the external storage. Special cost-effective XP Command View AE licenses (T1781AK and T1781AL) are available for use with XP External Storage For XP24000, XP12000, and XP10000: Sufficient license capacity must be purchased to cover the usable configured LUN capacity of all externally connected arrays. See Capacity-Licensed XP Software section for more details. For XP20000: Licensed per frame for unlimited capacity.
HP StorageWorks XP Disk/Cache Partition XP24000, XP20000, XP12000, XP10000, SVS200 only
Overview HP StorageWorks XP Disk/Cache Partition software enables an XP24000/XP20000/XP12000 /XP10000 array to be subdivided into smaller segments, each consisting of dedicated cache and disk. This software can reduce costs by taking a large XP24000/XP20000/XP12000/XP10000 and carving it up into smaller chunks suitable for departmental usage, while retaining superb performance and unexcelled high availability. XP24000/XP20000 Disk Arrays Included with HP StorageWorks XP Array Manager - see section for more information. XP12000/XP10000 Disk Arrays HP XP Disk/Cache Partition 1 TB (0-1TB) LTU T1722AA HP XP Disk/Cache Partition 1 TB (2-6TB) LTU T1722AB HP XP Disk/Cache Partition 1TB (7-15TB) LTU T1722AC HP XP Disk/Cache Partition 1TB (16-31TB) LTU T1722AD HP XP Disk/Cache Partition 1TB (32-63TB) LTU T1722AE Up to 32 disk partitions and 32 cache partitions can be created in the XP24000 and XP12000. Up to 16 partitions in the XP20000 and XP10000. Resources can be moved from partitions as needs change Partition administrators have access only to their assigned partitions See Service & Support section

product is compatible with the XP and will not work with the EVA. HP Storage Essentials Performance Edition complements the HP StorageWorks XP Performance Advisor product. XP Performance Advisor provides detailed performance information for XP Disk Arrays, while HP Storage Essentials Performance Edition provides performance metrics for the SAN. For more information about HP Storage Essentials Performance Edition, please refer to: http://www.hp.com/go/SEPE HP Storage Essentials Performance Edition provides the option to receive your licenses electronically. "eDelivery" provides fast installation. The eDelivery product numbers are indicated by the "E" suffix appended to the product number. HP Storage Essentials Performance Edition 150 MAP SW LTU T4661AA T4661AAE HP Storage Essentials Performance Edition 300 MAP SW LTU T4662AA T4662AAE Coverage of SAN Discover, display and map physical & virtual elements from application to array Isolate elements on the path causing performance issues Monitor performance of XP and EVA Disk Arrays from a single pane of glass Performance and configuration reports Backend visibility of external storage connected to the XP Disk Array Historical data and trends for performance analysis Please refer to http://www.hp.com/go/SEPE HP Storage Essentials Software Media Kit Dedicated management station Processor: At least dual processor (or dual-core) Intel XEON or AMD equivalent 3.4GHz or higher Memory: Minimum: 6 GB, 8GB is recommended Disk space: Minimum 100 GB recommended; add an additional 100GB or more for archiving/backup Supported operating systems: Windows 2003 SP1, SP2, R2, R2 SPbit Enterprise Edition or Server Edition (Microsoft Windows Server has max. support limit of 4GB RAM and supported on dedicated mgmt server only) 64 bit Standard or Enterprise Edition (Recommended that the management server is a dedicated server, with no other applications or databases residing on management server other than those explicitly listed) Linux RHEL 4 Update 5/6/7 (32 bit only on x86 or x64) SLES 9 SP4 (32 bit only on x86 or x64); SLES 10 with or without SP1, SP2 (32 bit only on x86 or x64) License-to-use for unlimited storage capacity on one XP or EVA Disk Array. For information about MAP and MAL licensing, please refer to http://www.hp.com/go/SEPE

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HP StorageWorks XP Performance Control

Overview HP StorageWorks XP Performance Control is a web-based performance allocation tool for XP disk arrays. It lets you align IT priorities with storage performance resources and allows these resources to be intelligently allocated to hosts. It lets you prioritize critical systems by making sure that they have all the XP disk array performances they need to meet business objectives. You can also ensure that business processes (like backups and data warehouse loads) get the array bandwidth they need to complete within targeted time windows. XP Performance Control enables sophisticated service provider solutions based on performance level quality-of-service. Because it ensures that array resources are best used, it improves ROI of your XP disk array solution. XP24000/XP20000 Disk Arrays Included with HP StorageWorks XP Array Manager - see section for more information. XP12000/XP10000 Disk Arrays HP Performance Control XP LTU T1705A XP1024/XP128 Disk Arrays HP Performance Control XP LTU T1605A Set Upper Limit function to cap performance on non-priority hosts Set Threshold Value function to relax policies when priority host performance consumption is low Set WWN and Port level settings Determine IOPS or MB/s settings for random or sequential I/O-oriented processing workloads Define Host Bus Adapter names to allow intuitive naming of hosts Define Host Bus Adapter group names to allow intuitive naming of hosts See Service & Support section License-to-use for unlimited storage capacity on one XP Disk Array
HP StorageWorks XP Auto LUN Software
Overview HP StorageWorks XP Auto LUN Software provides web-based automatic monitoring and load balancing for all your XP disk arrays. Now you can make the most of your arrays by moving high-priority tasks to underutilized volumes, replicating volumes for backup and recovery, and viewing the health of your arrays. You set performance goals, you set the limits, and XP Auto LUN does the rest. It proposes a migration plan and even estimates how much your storage performance will improve when it's done. XP Auto LUN lets you evaluate disk array usage and determine whether resources are overloaded or out of balance. Use its easy-to-follow menus to define when data is collected and arrays are monitored. It makes spotting trends simple, using up to 90 days of stored historical data to create up-to-the-minute reports. You can even export data to third-party analysis tools like Microsoft Excel. If resources are overloaded, XP Auto LUN will create a plan to move volumes, then stands by for your approval to make changes. XP24000/XP20000 Disk Arrays HP XP Auto LUN Base License T5215AA HP XP Auto LUN 1TB 0-6TB LTU T5215AB HP XP Auto LUN 1TB 7-15TB LTU T5215AC HP XP Auto LUN 1TB 16-31TB LTU T5215AD HP XP Auto LUN 1TB 32-63TB LTU T5215AE HP XP Auto LUN 1TB 64-127TB LTU T5215AF HP XP Auto LUN 1TB 128-255TB LTU T5215AG HP XP Auto LUN 1TB 256-511TB LTU T5215AH HP XP Auto LUN 1TB Over 511TB LTU T5215AJ XP12000/XP10000 Disk Arrays

Instant access to copied volumes Create up to nine concurrent copies using full-capacity replicas, up to sixty-four concurrent copies using Snapshot partial-capacity replicas Host Agent integration using XP RAID Manager XP24000/XP20000/XP12000/XP10000/XP1024/XP128 versions include licenses for Hitachi ShadowImage for Mainframe, providing local replication for mainframe volume types See Service & Support section Software XP RAID Manager (required for host agent integration) XP24000/XP20000 includes XP RAID Manager in XP Array Manager See Capacity-Licensed XP Software section. Licensing is based on the sum of all P-VOLs, S-VOLs (full copies) and POOL-VOL (Snapshot copies)
HP StorageWorks System Copy Software for SAP XP24000, XP20000, XP12000, XP10000
Overview HP StorageWorks System Copy Software for SAP provides organizations an easier way to create full and space-efficient system copies of their production databases for testing and development. By automating the multiple steps involved in the copy process, System Copy can save hours or days of time and effort. And by integrating with HP XP Business Copy software, downtime to the production database is eliminated. With HP System Copy, SAP customers can create copies more frequently to test and validate in-house developments, with real business data, in less time, and at a lower cost. For more information, please refer to: http://www.hp.com/go/systemcopy. Unlimited System Copies within single XP disk array HP StorageWorks System Copy Software for SAP Media and LTU TA683A HP StorageWorks System Copy Software for SAP E-Delivery Media and E-LTU TA683AAE Unlimited System Copies among all XP disk arrays in the data center HP StorageWorks System Copy SW for SAP Media and Unlimited LTU TA684A HP StorageWorks System Copy SW for SAP Unlimited E-Delivery Media and E-LTU TA684AAE Upgrade SKUs HP StorageWorks System Copy Software for SAP Unlimited Upgrade LTU TA685A HP StorageWorks System Copy Software for SAP Unlimited Upgrade E-LTU TA685AAE An online, full system copy of the SAP production database can be performed without any production downtime A space-efficient snapshot can be used to save disk space when creating copies with a shorter lifespan Automates the multiple manual steps typically involved in setting up and creating the system copy Integrates with XP Business Copy software to eliminate downtime Automates the renaming and reconfiguration of the new SAP instance, as well as presents the copy to a target system. Integrates with HP XP Thin Provisioning Software and HP XP External Storage Software Can be used with SAP Test Data Migration Server (TDMS) for data extraction See Service & Support section The following system requirements must be in place or installed SAP ERP 6.0 (Dual stack: ABAP, Java), CRM 5.0, SRM 5.0 HP-UX v.11iv2 or 11iv3 or Windows 2008 or 2003 Logical Volume Manager (LVM) Oracle 10g or MS SQL 2008/2005 Database

Models Product Highlights

HP Continentalclusters

Overview HP Continentalclusters software provides the highest levels of disaster tolerance by eliminating the cluster itself as a single point of failure. It uses data replication technologies to provide application recovery across multiple widely-separated HP-UX Serviceguard clusters. The Continentalclusters product provides the ability to monitor a Serviceguard cluster and recover mission critical applications to a remote Serviceguard cluster, should the monitored cluster become unavailable or if there is a disaster at the cluster site. Continentalclusters allows for a semi-automatic push button type of recovery. When a cluster failure or a site disaster is detected, Continentalclusters generates a notification. An operator, upon receipt of a notification, can start the recovery of applications at a recovery cluster using a single Continentalclusters command that automates the recovery procedure. Continentalclusters supports mutual recovery across two clusters. In a mutual recovery pair, each cluster is configured to recover the mission critical applications running in the other cluster. Applications can be configured in Continentalclusters for disaster tolerance using HP StorageWorks XP disk arrays and HP StorageWorks XP Continuous Access data replication technology. For more information, please refer to: http://www.hp.com/go/dt.

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HP Continentalclusters T2346BA Continentalclusters supports recovery of single instance applications like Oracle over LVM, VxVM and CVM/CFS 4.1. Continentalclusters supports recovery of multi-instance applications like Oracle RAC over SLVM and CVM/CFS 4.1. Please contact your HP representative for details Software HP-UX 11i v1 or higher (For more information, please refer to: http://docs.hp.com) HP Serviceguard (11.17 or higher for CFS/CVM 4.1 support) HP Metrocluster with XP Continuous Access One license of Continentalclusters covers two pairs of clusters (Primary and Recovery). Use Option 888 (designed for use with HP Metrocluster with XP Continuous Access). Each license of Continentalclusters requires one license of B8109BA HP Metrocluster with XP Continuous Access.

Hitachi TrueCopy Async for Mainframe
Overview Models Provides Asynchronous copy mode remote mirroring for mainframe volume types. XP24000/XP20000 Disk Arrays Included with HP StorageWorks XP Continuous Access Asynchronous and XP Continuous Access Journal. XP12000/XP10000 Disk Arrays Included with HP StorageWorks XP Continuous Access Asynchronous and XP Continuous Access Journal XP1024/XP128 Disk Arrays Included with HP StorageWorks XP Continuous Access Extension - see section for more information. See Service & Support section XP24000/XP20000: Included with HP StorageWorks XP Continuous Access Asynchronous and XP Continuous Access Journal - see section for more information XP12000/XP10000: Included with HP StorageWorks XP Continuous Access Asynchronous and XP Continuous Access Journal - see section for more information XP1024/XP128: Included with HP StorageWorks XP Continuous Access Extension - see section for more information

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Hitachi Universal Replicator for Mainframe
Overview Models Provides asynchronous journal-based remote mirroring for mainframe volume types. XP24000/XP20000 Disk Arrays Included with HP StorageWorks XP Continuous Access Journal Software. XP12000/XP10000 Disk Arrays Included with HP StorageWorks XP Continuous Access Journal Software. See Service & Support section Software Business Continuity Manager (Recommended in a z/OS environment. Business Continuity Manager enables the following functions: Remote ShadowImage at-time split with Universal Replicator, maintenance of data consistency across Universal Replicator journal groups, automatic three site disaster recovery fail over, and other automation capabilities.) XP24000/XP20000: Included with HP StorageWorks XP Continuous Access Journal - see section for more information XP12000/XP10000: Included with HP StorageWorks XP Continuous Access Journal - see section for more information
Hitachi FlashAccess for Mainframe (also known as Cache LUN for Mainframe and Cache Residency for Mainframe)
Overview Models Provides LDEV Cache residency for mainframe volume types. XP24000/XP20000 Disk Arrays Included with HP StorageWorks XP Array Manager - see section for more information. XP12000/XP10000/XP1024/XP128 Disk Arrays Included with HP StorageWorks Cache LUN XP - see section for more information. See Service & Support section XP24000/XP20000: Included with HP StorageWorks XP Array Manager - see section for more information XP12000/XP10000/XP1024/XP128: Included with HP StorageWorks Cache LUN XP - see section for more information

HP StorageWorks XP for Business Continuity Manager
Overview HP StorageWorks XP for Business Continuity Manager provides centralized and automated management of Hitachi ShadowImage for Mainframe, Hitachi TrueCopy for Mainframe, Hitachi TrueCopy Async for Mainframe, and Hitachi Universal Replicator for Mainframe. XP24000/XP20000 Business Continuity Manager includes Business Continuity Manager Extended CT Group functionality, allowing you to maintain data consistency within and across multiple XP disk arrays for Hitachi TrueCopy operations. XP24000/XP20000 Business Continuity Manager also includes Logical Volume Divider (also known as Dataset Replication for Mainframe). XP24000/XP20000 Disk Arrays HP XP Business Continuity Manager Server LTU T5253A HP XP Business Continuity Manager Base License T5254AA HP XP Business Continuity Manager 1TB 0-6TB LTU T5254AB HP XP Business Continuity Manager 1TB 7-15TB LTU T5254AC HP XP Business Continuity Manager 1TB 16-31TB LTU T5254AD HP XP Business Continuity Manager 1TB 32-63TB LTU T5254AE HP XP Business Continuity Manager 1TB 64-127TB LTU T5254AF HP XP Business Continuity Manager 1TB 128-255TB LTU T5254AG HP XP Business Continuity Manager 1TB 256-511TB LTU T5254AH HP XP Business Continuity Manager 1TB Over 511TB LTU T5254AJ XP12000/XP10000/XP1024/XP128 Disk Arrays Hitachi Business Continuity Manager Server LTU HITA753A Hitachi Business Continuity Manager Base 1TB LTU HITA754AA Hitachi Business Continuity Manager 2-6TB 1TB LTU HITA754AB Hitachi Business Continuity Manager 7-15TB 1TB LTU HITA754AC Hitachi Business Continuity Manager 16-31TB 1TB LTU HITA754AD Hitachi Business Continuity Manager 32-63TB 1TB LTU HITA754AE See Service & Support section

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Prerequisites Operating System IBM z/OS (required)
NOTE: Business Continuity Manager is only supported in z/OS environments. Other mainframe environments, like IBM z/VM, IBM z/VSE, and non-IBM operating systems are not supported. One T5253A or HITA753A Server LTU for each server connected to an XP disk array controlled by Business Continuity Manager. For XP24000/XP20000: T5254AA/AB/AC/AD/AE/AF/AG/AH/AJ licensed on one XP disk array, based on total capacity of the P-VOLs associated with Hitachi ShadowImage, Hitachi TrueCopy, Hitachi TrueCopy Async, and Hitachi Universal Replicator. S-VOLs are not included in the total. For multiple arrays managed under the same Business Continuity Manager, sum all of the ShadowImage, TrueCopy, TrueCopy Async, and Hitachi Universal Replicator P-VOLs for all of the arrays and purchase the licenses based on the overall total (unlike other XP disk array software licenses which are licensed per array). See Capacity-Licensed XP Software section. For XP12000/XP10000/XP1024/XP128: HITA754AA/AB/AC/AD/AE licensed on one XP disk array, based on total capacity of the P-VOLs associated with Hitachi ShadowImage, Hitachi TrueCopy, Hitachi TrueCopy Async, and Hitachi Universal Replicator. S-VOLs are not included in the total. For multiple arrays managed under the same Business Continuity Manager, sum all of the ShadowImage, TrueCopy, TrueCopy Async, and Hitachi Universal Replicator P-VOLs for all of the arrays and purchase the licenses based on the overall total (unlike other XP disk array software licenses which are licensed per array). No additional licenses required beyond 63TB. See Capacity-Licensed XP Software section.

Hitachi Business Continuity Manager Extended CT Group
Overview Hitachi Business Continuity Manager Extended CT Group allows the user to maintain data consistency within and across multiple XP disk arrays for Hitachi TrueCopy synchronous remote replication operations. XP24000/XP20000 Disk Arrays Included in HP StorageWorks XP for Business Continuity Manager see section for more information. XP12000/XP10000/XP1024/XP128 Disk Arrays Hitachi Business Continuity Mgr Ext CT Group 1TB LTU HITA755AA Hitachi Business Continuity Mgr Ext CT Group 2-6TB 1TB LTU HITA755AB Hitachi Business Continuity Mgr Ext CT Group 7-15TB 1TB LTU HITA755AC Hitachi Business Continuity Mgr Ext CT Group 16-31TB 1TB LTU HITA755AD Hitachi Business Continuity Mgr Ext CT Group 32-63TB 1TB LTU HITA755AE See Service & Support section Software HP StorageWorks XP for Business Continuity Manager (required) Hitachi TrueCopy for Mainframe (required included with HP XP Continuous Access Sync, Async, and Journal for the XP24000/XP20000/XP12000/XP10000 and HP XP Continuous Access for the XP1024/XP128) HITA755AA/AB/AC/AD/AE licensed on one XP disk array, based on total capacity of the P-VOLs associated with Hitachi TrueCopy. For multiple arrays managed under the same Business Continuity Manager, sum all of the TrueCopy P-VOLs for all of the arrays and purchase the licenses based on the overall total (unlike other XP disk array software licenses which are licensed per array). No additional licenses required beyond 63TB. See Capacity-Licensed XP Software section.

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HP StorageWorks XP for Bus Cont Mgr Universal Replicator 4x4 Ext CT
HP StorageWorks XP for Bus Cont Mgr Universal Replicator 4x4 Ext CT allows the user to maintain data consistency within and across multiple (up to four) XP disk arrays for Hitachi Universal Replicator operations. XP24000/XP20000 Disk Arrays HP XP Bus Cont Mgr UR 4x4 Extended CT Group Base License T5256AA HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 0-6TB LTU T5256AB HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 7-15TB LTU T5256AC HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 16-31TB LTU T5256AD HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 32-63TB LTU T5256AE HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 64-127TB LTU T5256AF HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 128-255TB LTU T5256AG HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB 256-511TB LTU T5256AH HP XP Bus Cont Mgr UR 4x4 Extended CT Group 1TB Over 511TB LTU T5256AJ XP12000/XP10000 Disk Arrays Hitachi Bus Cont Mgr UR 4x4 Extended CT Group 1TB 0-1TB LTU HITA756AA Hitachi Bus Cont Mgr UR 4x4 Extended CT Group 1TB 2-6TB LTU HITA756AB Hitachi Bus Cont Mgr UR 4x4 Extended CT Group 1TB 7-15TB LTU HITA756AC Hitachi Bus Cont Mgr UR 4x4 Extended CT Group 1TB 16-31TB 1TB LTU HITA756AD Hitachi Bus Cont Mgr UR 4x4 Extended CT Group 1TB 32-63TB 1TB LTU HITA756AE See Service & Support section Software HP StorageWorks XP for Business Continuity Manager (required) Hitachi Universal Replicator for Mainframe (required included with XP HP Continuous Access Journal) For XP24000/XP20000: T5256AA/AB/AC/AD/AE/AF/AG/AH/AJ licensed on one XP disk array, based on total capacity of the P-VOLs associated with Hitachi Universal Replicator. For multiple arrays managed under the same Business Continuity Manager, sum all of the Universal Replicator P-VOLs for all of the arrays and purchase the licenses based on the overall total (unlike other XP disk array software licenses which are licensed per array). See Capacity-Licensed XP Software section For XP12000/XP10000: HITA756AA/AB/AC/AD/AE licensed on one XP disk array, based on total capacity of the P-VOLs associated with Hitachi Universal Replicator. For multiple arrays managed under the same Business Continuity Manager, sum all of the Universal Replicator P-VOLs for all of the arrays and purchase the licenses based on the overall total (unlike other XP disk array software licenses which are licensed per array). No additional licenses required beyond 63TB. See Capacity-Licensed XP Software section.

on mainframe-configured raw disk capacity of the array, plus usable mainframe-configured capacity of external storage) For these titles, customers license the use of the software by purchasing License products that "cover" them for the amount of physical (raw) storage capacity present on their array (i.e. for the total nominal storage capacity represented by all installed disk array groups in the array excluding spare disks). NOTE: The XP20000 can be configured as an external storage controller with large quantities of externally attached storage and without any internal disks. In this case, the XP20000 has 0TB of raw internal storage (no internal disks). In order to turn on the function of a raw-capacity licensed title, you must install 1TB of the software even though the array has 0TB of internal storage. The following list shows the required purchases in order to enable a software feature on an XP20000 with no internal disks. HP StorageWorks XP Command View AE (this is a frame license for the XP20000) One T52181AL XP20000 Command View AE LTU HP StorageWorks XP Tiered Storage Manager One T5285AA Tiered Storage Manager Base License Plus enough licensed capacity of T5282Ax Tiered Storage Manager for External Storage to cover the externally attached usable capacity NOTE: you do not need to include one T5285AB license because Tiered Storage Manager has the special T5282Ax licenses to cover External Storage. HP StorageWorks XP Provisioning Manager One T5283AA Provisioning Manager Base License One T5283AB Provisioning Manager 1TB 0-6TB LTU HP StorageWorks XP Array Manager (this is a frame license for the XP20000) One T5214AL XP20000 Array Manager LTU HP StorageWorks XP Auto LUN One T5215AA Auto LUN Base License One T5215AB Auto LUN 1TB 0-6TB LTU HP StorageWorks XP Performance Advisor One T5290AA Performance Advisor Base License One T5290AB Performance Advisor 1TB 0-6TB LTU HP StorageWorks XP Application Performance Extender One T5220AL HP XP20000 App Performance Ext LTU
Used Capacity-licensed Software Titles
The following XP Family Software Titles are licensed based on the amount of storage actually employed by the Software: HP StorageWorks XP Replication Manager (Licensed capacity must be greater than or equal to the sum of the purchased license capacities of the following replication products installed on that array: HP StorageWorks XP Business Copy, HP StorageWorks XP Continuous Access Sync, HP StorageWorks XP Continuous Access Async, and HP StorageWorks XP Continuous Access Journal) HP StorageWorks XP External Storage (Capacity must be purchased to cover the usable LUN's configured as external storage) For XP20000: this product has a frame unlimited license HP StorageWorks XP Thin Provisioning (licensed on the capacity of the thin provisioning pool) HP StorageWorks LUN Security XP Extension Hitachi LDEV Guard HP StorageWorks XP Continuous Access / XP Continuous Access Synchronous (includes Hitachi TrueCopy for Mainframe) Used capacity = Continuous Access Synch P-Vols and S-Vols plus TrueCopy P-Vols and S-Vols HP StorageWorks XP Continuous Access Extension / XP Continuous Access Asynchronous (includes Hitachi TrueCopy Async for Mainframe) Used capacity = Open Systems P-Vols and S-Vols plus Mainframe P-Vols and S-Vols. HP StorageWorks XP Continuous Access Journal (includes Hitachi Universal Replicator for Mainframe) Used capacity = Open Systems P-Vols and S-Vols plus Mainframe P-Vols and S-Vols. DA - 12066 Worldwide Version 42 June 21, 2010 Page 52

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eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center. Support Portal The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment. Features include: Access to self-solve tools (including search technical knowledge base) Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit http://www.hp.com/support
Customer Technical Training
Consider education as an integral part of your strategy to get the best return on investment for your HP storage solution. HP offers a variety of training courses on storage software, networking, archiving and disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led courses at one of our 80 training centers worldwide to on-site training customized to your needs or online. www.hp.com/learn/storage

HP Services Awards

HP Services continues to be recognized for service and support excellence by customers, partners, industry organizations and publications around the world. Recent honors and award reflect our services team's dedications, technical expertise, professionalism and uncompromising commitment to customer satisfaction. For a list of all our awards, please visit http://h20129.ww2.hp.com/services/cache/773180-0-225-121.html.
Additional Services Information
For more information about HP Care Pack Services for Storage, please visit: http://www.hp.com/hps/storage If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP" http://www.hp.com
Software Product Services Software Enablement is included with each individual software title with the exception of XP Continuous and Support Included with Access, XP Business Copy, XP Cluster Extension, and System Copy for SAP. The Data Replication Solution Service can be purchased to implement XP Continuous Access and XP Business Copy. the Product One year of Software Support 24 x 7 HP Care Pack Service (includes software technical support 24 x 7 and software product and documentation updates) is included with the product. 1 year 2-hour response for software issues, includes phone-in assistance, License to Use, rights to new versions, documentation and access to the IT Resource Center