SureStore DAT

External Tape Drive

Installation Guide
Tape 5000e/eU, DAT8e/eU DAT24e/eU, DAT40e
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HP SureStore DAT Installation Overview (External Drives)
External DrivesInstallation Overview

Before you start

Check the packing list inside this guide. Check system prerequisites.

page 1-2

Step 1: Check the Drives SCSI ID
Check the tape drives SCSI ID on the SCSI ID switch on the rear panel. If necessary change it from the default of 3 by pressing the indented + or - buttons above and below the SCSI ID number. Use a ball-point pen or similar pointed object. To prevent particle contamination, do not use a pencil. (If you are installing an HP SureStore DAT40 drive onto a UNIX system, check the UNIX configuration switches on the bottom of the drive.)

page 1-5

Step 2: Connect the SCSI Cable
Attach the SCSI cable to the SCSI connector on the rear of the tape drive. If you have an HP SureStore DAT40 drive, connect the multimode terminator to the drives other SCSI connector. and tighten the screws to secure it. For all other tape drives, make sure that the supplied terminator is firmly attached to the drives other SCSI connector and the latches are in place.

page 1-8

Step 3: Connect the Power Cable
Plug the power cable securely into the socket on the rear panel of the drive. Plug the other end of the power cable into the power outlet.

page 1-10

On Completion
Power on the system and check the tape drive is operational. Insert the HP SureStore Tape CD-ROM. It contains drivers, backup software and many useful utilities. Register your tape drive.

page 1-11

Overview

Refer to:

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Copyright 1998-1999 by Hewlett-Packard Limited. The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced or translated to another language without the prior written consent of Hewlett-Packard Limited. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages (including lost profits) in connection with the furnishing, performance, or use of this material whether based on warranty, contract, or other legal theory.
November 1999 Part Number: C1555-90921 Printed in the UK
Windows is a U.S. registered trademark of Microsoft Corp. UNIX is a registered trademark of X/Open Company in the U.S. and other countries.

Product Details

Write your tape drive details here so you can find them easily if you need them. Model (type of drive): Model (number): Serial (number): Date purchased/installed: SCSI ID:
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Contents

External DrivesInstallation Overview External DrivesInstallation Overview inside front cover inside back cover
1 Installing an e Model Drive (external)
Before You Start: Check the Contents of the Box 1-2 Before You Start: Check System Prerequisites 1-3 SCSI Host Adapter 1-3 SCSI Cable 1-3 Backup Software 1-4 Step 1: Check the Drives SCSI ID 1-5 Installing and Using HP TapeAssure 1-6 Unix Configuration Switches (DAT40e) 1-7 Step 2: Connect the SCSI Cable 1-8 Step 3: Connect the Power Cable 1-10 On Completion 1-11 Use The Correct Media 1-11 Check Drive Operation 1-11 Insert the HP SureStore Tape CD-ROM 1-13 Register Your Tape Drive 1-16 Limited Warranty Statement for USA, Canada, Australia and New Zealand 1-17
2 Installing an eU Model Drive (external for Unix)
Before You Start: Check the Contents of the Box 2-2 Before You Start: Check System Prerequisites 2-3 SCSI Host Adapter 2-3 SCSI Cable 2-3 Backup Software 2-3 Step 1: Check the Drives SCSI ID 2-4 Step 2: Set the Configuration Switches 2-5 Step 3: Connect the SCSI Cable 2-6 Step 4: Connect the Power Cable 2-8
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On Completion 2-9 Use The Correct Media 2-9 Check Drive Operation 2-9 Insert the HP SureStore Tape CD-ROM 2-10 Register Your Tape Drive 2-13 Limited Warranty Statement for USA, Canada, Australia and New Zealand 2-14
3 Installation Troubleshooting
Save Yourself a Call 3-2 Problems with Your Computer 3-2 Problems with Your Tape Drive 3-3 Other Sources of Information 3-4 HP Tape Tools 3-4 HP SureStore Tape CD-ROM 3-4 HP Web Site 3-4

Installing and Using HP TapeAssure
HP TapeAssure allows you to check your computers current SCSI configuration on a Windows or NetWare system. You cannot install HP TapeAssure on Unix systems.

Installing HP TapeAssure

1 Select home.htm on the HP SureStore Tape CD-ROM and the required language. 2 Select the HP TapeAssure topic and follow the instructions on the screen to install HP TapeAssure. In Windows 95/98 or Windows NT, you can install TapeAssure directly on the system to which the tape drive is connected. In NetWare, you will need to install HP TapeAssure on the server from a client workstation running Windows 95/98 or Windows NT, and then run HP TapeAssure from the NetWare server console.

Using HP TapeAssure

Note If the program does not work correctly or hangs during processing, there may be a compatibility problem with the SCSI card. The current version of HP TapeAssure may not support Adaptec 1510 cards (6360 chip set) and Symbios cards. 1 Once it is installed, run TapeAssure from the Programs menu in the Windows Start menu. HP TapeAssure will check for the presence of a SCSI controller and its driver software and identify the SCSI IDs of existing SCSI devices. 2 View the current configuration and determine whether you need to change
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the SCSI ID from the default of 3. 3 Exit TapeAssure after you view the SCSI configuration information.
Unix Configuration Switches (DAT40e)
If you are installing a DAT40e on a UNIX system, you may also need to change the configuration switches located on the underside of the drive. (This step applies to any e model that is connected to a UNIX system, but please note that not all UNIX operating systems support e model drives.) 1 Check the UNIX Configuration Instructions in the electronic Users Guide on the HP SureStore Tape CD-ROM for specific advice for your operating system. See page 1-13 for more information about using the HP SureStore Tape CD-ROM. The following table summarizes the typical switch settings for different types of computer, but further details are provided in the electronic Users Guide.
Switch Number System Type Default and most PC systems DEC systems HP systems (Series 700) IBM RS/6000 systems SCO/PC UNIX systems Silicon Graphics systems Sun systems 1 On On On On On On On 2 On On On On On On On 3 Off Off Off Off Off Off On 4 On On On On On On On 5 On On On On On On On 6 On On On Off On Off Off 7 On On On Off On Off Off 8 On Off On On On On On
2 If your UNIX configuration requires it, change the configuration switches located on the underside of the drive from the default settings shown in figure 1.2.
Figure 1.2 Configuration switches (shown in default positions)

= ON = OFF

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Caution To avoid damaging the computer or tape drive, ensure that both are powered off while you attach the SCSI cable. 1 Perform a normal system shutdown and turn off the computer and any connected peripherals. You may need a different cable if your computers SCSI connector does not match the cable supplied with your drive. If you have an HP SureStore Tape 5000e model, a 50-pin narrow SCSI cable is provided. If you have a DAT8e, DAT24e or DAT40e model, a 68-pin wide SCSI cable is provided. This cable has been specified for use with LVD systems up to Ultra2 speeds. If you do not have the appropriate cable for your computer, you will have to order one from your supplier. (For HP part numbers and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.) 2 Attach one end of the SCSI cable to the computers external SCSI connector. See figure 1.3. Push firmly and secure the cable in place with its retainers (or screws).

Figure 1.3 Connecting the SCSI cable and power cable

SCSI connector

SCSI terminator SCSI cable Power cable
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3 Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive. (See figure 1.4.) Snap both of the retaining clips over the connector to secure it firmly in place. Note HP SureStore DAT40 drives use screw-in connectors. Tighten the screws to secure the connector. 4 If you have an HP SureStore DAT40 drive, connect the multi-mode terminator to the drives other SCSI connector and tighten the screws to secure it. The multi-mode terminator detects whether the host bus adapter is SE or LVD and automatically provides the appropriate termination. For all other tape drives, make sure that the supplied terminator is firmly attached to the drives other SCSI connector.
Figure 1.4 Rear panel of an external HP SureStore DAT drive

SCSI connector 1

Power switch (shown in OFF position) SCSI connector 2 with terminator fitted

Power socket

Note If you want to attach additional devices to the SCSI bus after the tape drive, you will need to remove the SCSI terminator and attach the next device to this SCSI connector. Make sure that you attach the terminator to the last device in the chain.
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An external HP SureStore DAT drive will operate using any voltage in the range 100240 volts (50-60 Hz). No adjustment is needed. To connect your drive to the power supply, proceed as follows: 1 Make sure that the drive is switched OFF (O side down). The power switch is on the rear panel (see figure 1.3). 2 Plug the power cable securely into the socket on the rear panel of the drive. 3 Plug the other end of the power cable into the power outlet. Note Write the model name, product number, serial number, and SCSI ID of your drive in the front of this guide for future reference. The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive.
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Once you have completed the installation: Make sure you have the correct media. Power on and check that your new drive is operational. Insert the HP SureStore Tape CD-ROM. It contains everything you will need to use your tape drivedrivers, backup software, utilities and user information. Register your tape drive to ensure that you benefit from the full 3-year warranty period.

Use The Correct Media

For optimum performance and storage capacity, use tape cartridges that match your drive's format, and normally use only one cartridge per day. HP SureStore DAT40 drives work best with DDS-4 cartridges. HP SureStore DAT24 drives work best with DDS-3 cartridges. HP SureStore DAT8 drives work best with DDS-2 cartridges. HP SureStore Tape 5000 drives use only DDS-1 cartridges (60-meter or 90-meter). However, most HP SureStore DAT drives are fully backward compatible (apart from the HP SureStore DAT40). The compatibility between drive models and cartridges is summarized in the following table. Shaded boxes show the recommended media for each tape drive.

User Documentation

For more information about using your DAT drive, refer to the User Documentation topic on the HP SureStore Tape CD-ROM. This provides links to frequently asked questions about drivers and operating systems, and, from the DAT Drive Documentation link, to three electronic Users Guides: HP SureStore DAT Users Guide HP One-Button Disaster Recovery Guide Media and Orderable Accessories Guide Refer to your backup applications documentation for instructions on how to back up and restore data.
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Viewing the Electronic Users Guides You can view the electronic Users Guides with most current web browsers on any platform. To view all the features of the electronic Users Guide, including color and animation, your system will need: A CD-ROM drive A super-VGA monitor configured to display at least 256 colors HP SureStore DAT Users Guide This guide contains: Features and specifications of HP SureStore DAT drive models Operating instructions and how to interpret the front panel lights Which tape cartridges to use and how to store them safely Tape drive maintenance instructions Customer support information, such as warranty details, how to get service, and how to contact technical support How to order parts and accessories UNIX configuration instructions Advice on backup strategies and SCSI bus configuration HP One-Button Disaster Recovery Users Guide This guide contains: Instructions on using HP One-Button Disaster Recovery Compatibility and troubleshooting advice Media and Orderable Accessories Guide This guide contains: Recommended media for your tape drive Details about orderable accessories
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Register Your Tape Drive

You must register with HP to ensure that you benefit from the full 3-year Express Exchange1 warranty period. The second and third years of warranty are subject to registration within 30 days. Please register via the web (http://www.hp.com/go/tapereg) or by using the reply card in the box. The first year of warranty is provided automatically. In order to ensure your registration is complete, there are a number of questions on the registration card and electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs. (If you wish, you may register your drive and choose NOT to receive any further information from HP.) If you have internet access, register electronically as described below.

1 Select the Warranty Registration topic on the HP SureStore Tape

CD-ROM.

2 Select the Register on the Web link. This links you to HPs Warranty

Registration web site.

3 Complete the registration form. Mandatory questions are shown in red
4 Click on the Submit button to forward your registration immediately to
HP. If you do not have internet access:
1 Complete the Warranty Registration card supplied with the drive.
Mandatory questions are in black, bold text.
2 Post or fax the completed form to HP.
1. Express Exchange is available in most countries. In those countries that do not currently support Express Exchange, support is provided through either the Low End Support Program or the local parts center. Years 2 and 3 are subject to Product Registration.
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Limited Warranty Statement for USA, Canada, Australia and New Zealand
1 HP warrants to you, the end-user customer, that HP hardware,
accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.
2 HP warrants to you that HP software will not fail to execute its
programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.
3 HP does not warrant that the operation of HP products will be
uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

4 HP products may contain remanufactured parts equivalent to new in
performance or may have been subject to incidental use.
5 Warranty does not apply to defects resulting from (a) improper or
inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION
WHETHER WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN
THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF
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DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Consumer Warranty Sept 16/97
Installing an eU Model Drive (external for Unix)
HP SureStore models covered: Tape 5000eU DAT8eU DAT24eU The DAT40e does not have a separate Unix model; the same drive is used for both non-Unix and Unix systems. Refer to Chapter 1 for installation instructions.
HP SureStore DAT Installing an eU Model Drive (external for Unix)
The following equipment is supplied with your HP SureStore DAT drive. (See Chapter 1 for the contents supplied with the HP SureStore DAT40 drive.)
u HP SureStore DAT drive with SCSI terminator block attached to back

Step 2: Set the Configuration Switches
1 Check the UNIX Configuration Instructions in the electronic Users Guide on the HP SureStore Tape CD-ROM for specific advice for your operating system. See page 2-10 for more information about using the HP SureStore Tape CD-ROM. The following table summarizes the typical switch settings for different types of computer, but further details are provided in the electronic Users Guide.
2 If your UNIX configuration requires it, change the configuration switches located on the underside of the drive from the default settings shown in figure 2.2.
Figure 2.2 Configuration switches (shown in default positions)
Step 3: Connect the SCSI Cable
Caution To avoid damaging the computer or tape drive, ensure that both are powered off while you attach the SCSI cable. 1 Perform a normal system shutdown and turn off the computer and any connected peripherals. Disconnect power cables from the outlet. You may need a different cable if your computers SCSI connector does not match the cable supplied with your drive. If you have an HP SureStore Tape 5000eU model, a 50-pin narrow SCSI cable is provided. If you have a DAT8eU or DAT24eU model, a 68-pin wide SCSI cable is provided. If you do not have the appropriate cable for your computer, you will have to order one from your supplier. (For HP part numbers and descriptions, see the electronic DAT Media and Orderable Accessories Guide on the HP SureStore Tape CD-ROM.) 2 Attach one end of the SCSI cable to the computers external SCSI connector. Push firmly and secure the cable in place with its retainers.
3 Attach the other end of the SCSI cable to one of the SCSI connectors on the rear panel of the tape drive. (See figure 2.3.) Snap both of the retaining clips over the connector to secure it firmly in place.
Figure 2.3 Rear panel of an external HP SureStore DAT drive
SCSI connector 1 SCSI connector 2 with terminator fitted
4 Make sure that the terminator is firmly attached to the drives other SCSI connector. If you want to attach additional devices to the SCSI bus after the tape drive, you will need to remove the SCSI terminator and attach the next device to this SCSI connector. Make sure that you attach the terminator to the last device in the chain. Note Write the model name, product number, serial number, and SCSI ID of your drive in the front of this guide for future reference. The model name is on the front of the drive and the product and serial numbers are on a label on the bottom of the drive.

The HP SureStore Tape CD-ROM contains drivers, useful utilities and information about using your tape drive. 1 Load the CD-ROM and select home.htm. Note If you do not have a web browser, see the Readme.txt file. 2 Select the required language to display the Welcome page. You may like to add this page to your Bookmarks/Favorites for easy, subsequent access to items on the HP SureStore Tape CD-ROM.
3 Select the appropriate link from the Welcome page. You will find backup software and drivers under the Software topic, and electronic Users Guides, frequently asked questions and ordering information under the User Documentation topic.

Configuring UNIX Systems

The UNIX instructions in the electronic Users Guide on the HP SureStore Tape CD-ROM provide details on how to configure your system to support the tape drive.
To use the tape drive, you will need a backup application or utility that supports your tape drive model. For the latest list of backup packages that support HP SureStore DAT drives and advanced features such as TapeAlert, refer to our World Wide Web site (http://www.hp.com/go/ tape). The Selection section of this web site lists backup software solutions suitable for your tape drive model and operating system (including Microsoft Windows, Novell NetWare, IBM OS/2, various UNIX systems, and Apple Macintosh). Instructions for installing and using your backup application (and drivers, if needed) should be supplied by the software manufacturer.
For more information about using your DAT drive, refer to the User Documentation topic on the HP SureStore Tape CD-ROM. This provides links to frequently asked questions about drivers and operating systems, and, from the DAT Drive Documentation link, to three electronic Users Guides: HP SureStore DAT Users Guide HP One-Button Disaster Recovery Guide Media and Orderable Accessories Guide Refer to your backup applications documentation for instructions on how to back up and restore data. Viewing the Electronic Users Guides You can view the electronic Users Guides with most current web browsers on any platform. If you do not have a web browser, see the Readme.txt file. To view all the features of the electronic Users Guide, including color and animation, your system will need: A CD-ROM drive A super-VGA monitor configured to display at least 256 colors HP SureStore DAT Users Guide This guide contains: Features and specifications of HP SureStore DAT drive models Operating instructions and how to interpret the front panel lights Which tape cartridges to use and how to store them safely Tape drive maintenance instructions Customer support information, such as warranty details, how to get service, and how to contact technical support How to order parts and accessories UNIX configuration instructions Advice on backup strategies and SCSI bus configuration HP One-Button Disaster Recovery Users Guide This guide contains: Instructions on using HP One-Button Disaster Recovery Compatibility and troubleshooting advice

Media and Orderable Accessories Guide This guide contains: Recommended media for your tape drive Details about orderable accessories
1 HP warrants to you, the end-user customer, that HP hardware, accessories and
supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.
3 HP does not warrant that the operation of HP products will be uninterrupted or
error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
5 Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
6 HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER
WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Consumer Warranty Sept 16/97
Installation Troubleshooting
HP SureStore DAT Installation Troubleshooting

Save Yourself a Call

The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host computer and its connections, or with the way the system is being operated. If none of the following advice helps you to solve the problem, call for service. The HP technical support numbers are listed in the Customer Support topic in the electronic Users Guide on the HP SureStore Tape CD-ROM.
Problems with Your Computer
Problem The computer does not boot up. Possible Cause If you have just installed a SCSI host adapter card in your computer and the computer did not boot up when you switched it on, the new adapter is the likely cause of the problem. This might be caused by conflicts in your hardware or software configuration, such as two devices with the same SCSI ID or improper termination of the SCSI bus. Potential Solution Refer to your host adapter documentation to check that the adapter is configured correctly.
The computer boots but then hangs.
Make sure that each device connected to the SCSI controller has a unique SCSI ID. Check that the SCSI bus is actively terminated. (The electronic Users Guide on the HP SureStore Tape CD-ROM provides information on configuring your SCSI bus. Also refer to the documentation for your SCSI controller and any other SCSI devices you may have.) Switch on the tape drive, then switch the computer off and then on again.
The computer does not The tape drive may have been recognize the tape drive. switched on after the computer was booted up. The computer checks for SCSI devices only at power-on. The power cable or SCSI cable may not be connected properly.
Make sure that the power cable and SCSI cable are firmly connected.
Problems with Your Tape Drive
Problem Possible Cause Potential Solution Make sure that the power cable is firmly connected. If it is, the device has probably failed. Call for service. For an external drive, also check that the power switch is on. Make sure that the power cable and SCSI cables are firmly connected. Check that all expansion boards are fully seated and the SCSI cable is connected properly. Run TapeAssure (MS-Windows only) to determine whether the SCSI controller is functioning properly. The tape drive does not The power cable may not be power up. connected to the tape drive properly.

TapeAssure does not The power cable or SCSI cable recognize the tape drive. may not be connected properly. You cannot back up or restore. The SCSI connection may be loose.
The SCSI bus may not be properly Check that the SCSI terminator is terminated. installed and secure. The SCSI bus must be terminated at both ends. Most internal cables will have a terminator plug on the end of the cable farthest from the SCSI controller. If there are no external devices, the SCSI bus must be terminated on the SCSI host adapter or motherboard. If there are external devices, the last device in the external chain must be terminated properly. The tape drives SCSI ID may conflict with another device. Make sure that the tape drive SCSI ID is not the same as that of any other device attached to the same SCSI controller. You can run TapeAssure (MS-Windows only) to check the SCSI IDs of attached devices. Try powering the tape drive off and then on again. If the error condition signal still shows, call for service.
The Media Caution (Clean) light shows steady amber.
This is the error condition signal. There may be a hard error on the tape drive.
Other Sources of Information
If you experience problems using your tape drive after installation, use HP Tape Tools to help you diagnose the problem. You will also find troubleshooting information on the HP SureStore Tape CD-ROM and the HP web site.

HP Tape Tools

HP Tape Tools software provides the following functionality: Drive Information Utilities that provide you with information about your tape drive and system configuration. Troubleshooting Diagnostics that allow you to run different tests on your tape drive to identify problems with your tape drive or media. A Firmware Upgrade Utility that helps you find upgrade files for your tape drive and allows you to perform the upgrade. HP Customer Support that gives you all the information you will require should you need to contact us. HP Tape Tools does not work on all operating systems. Refer to the HP SureStore Tape CD-ROM for the latest compatibility information.

HP SureStore Tape CD-ROM

The HP SureStore Tape CD-ROM contains: Troubleshooting information in the electronic Users Guide (this is operational rather than installation troubleshooting) Frequently asked questions when using tape drives on Windows NT, NetWare or UNIX operating systems u Select the User Documentation topic on the Index page and follow the appropriate links. See page 1-13 for more information about using the HP SureStore Tape CD-ROM.

HP Web Site

The HP support web site contains two useful links: http:/www.hp.com/support/dat takes you to HPs Customer Care web site for a wide range of up-to-date information about your product http://www.hp.com/support/dds_troubleshooting takes you directly to the Customer Care troubleshooting pages

TapeAssure checking configuration 1-6, 112
parts included e models 1-2 eU models 2-2 power cable, attaching external 1-10, 2-8 power requirements 1-10, 2-8 power switch 1-10 power-up failure 3-3 problems SCSI termination 3-3 with computer 3-2 with tape drive 3-3 putting in a cartridge 1-12, 2-10
purpose 1-3, 1-12 verifying installation 1-12 technical support See electronic Users Guide telephone numbers See electronic Users Guide termination problems 3-3 terminators,fitting 1-9 testing installation 1-12 troubleshooting 3-2 See also electronic Users Guide
UNIX systems backup applications 1-14, 211
radio interference statements See back of book read-write test 1-12, 2-10 regulatory information See back of book removing a cartridge 1-12, 2-10 repairs See electronic Users Guide resolving problems 3-2 restore fails 3-3
tape cartridge See cartridge tape drive cannot back up or restore 3-3 does not power up 3-3 maintenance See electronic Users Guide tape formats See electronic Users Guide tape heads, cleaning See electronic Users Guide tape life See electronic Users Guide Tape light 1-12, 2-10 See also electronic Users Guide TapeAlert See electronic Users Guide
configuring 2-11 reading HTML files 2-11 Unload button 1-12, 2-10 unloading a cartridge 1-12, 2-10 unpacking list e models 1-2 eU models 2-2 usage instructions See electronic Users Guide Users Guide 1-14, 2-12
safety certifications See back of book scheduling backups See electronic Users Guide SCSI checking configuration 1-6 configuration See electronic Users Guide connection loose 3-3 LVD devices 1-3 prerequisites for installation 1-3, 2-3 SE devices 1-3 termination problems 3-2,
verifying installation 1-12 voltage requirements 1-10, 2-8
warranty See electronic Users Guide web browsers 1-15, 2-12 Windows systems 1-14 World Wide Web site 1-14, 2-11 write-protection See electronic Users Guide
SCSI bus configuration See electronic Users Guide

Index-2

Regulatory Information

Europe

Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014)
Manufacturer: Address: Hewlett-Packard Company Hewlett-Packard Company Computer Peripherals Bristol Filton Road Stoke Gifford Bristol BS34 8QZ United Kingdom

Herstellerbescheinigung

Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlrmverordnung vom 18. Januar 1991. Schalldruckpegel Lp <70 dB(A) am Arbeitsplatz normaler Betrieb nach ISO 7779: EN 27779 (Typprfung) [This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991. Sound pressure Lp <70 dB(A) at operator position normal operation according to ISO 7779: EN 27779 (type test)]
declares that the following products Product Name: HP SureStore Tape 5000e/eU HP SureStore DAT8e/eU HP SureStore DAT24e/eU HP SureStore DAT40e

Chapter 4 Peripherals and Accessories
Subchapter 4.8Tape Drives, Libraries, and DVD-ROM
DDS DAT Tape Drives and DDS Autoloaders
Description HP offers the latest DDS-2, DDS-3, and the latest DDS-4 tape drives. The new DDS- 4 tape cassette with 150-meter tapes has a native mode capacity of 20 GB, and transfer rate of 3 MB/sec (native). With data compression, customers can typically store 40 GB on a single tape. Table 4.8.1 lists the specifications for DDS-2, DDS-3, and DDS-4 drives.
Table 4.8.1 Data Compression DDS DAT Drive Specifications
Capacity Transfer rate (sustained) Search speed Reliability (MTBF) Power requirements
DDS-GB without data compression 40 GB with data compression * 3.0 MB/sec (maximum) without data compression An average of 50 seconds file access time to any part of a 125-meter tape. 400,000 power-on hours @ 12% duty cycle +5V DC: 0.85A max. +12V DC: 1.2A max.
DDS-GB without data compression 24 GB with data compression* 1.0 MB/sec (maximum) without data compression An average of 40 seconds file access time to any part of a 120-meter tape 200,000 power-on hours @ 12 % duty cycle +5 Vdc: 0.95 amps max +12 Vdc: 0.06 amps typ. (0.51 amp max.) 5.7 watts typical
Power consumption 7.3W typical
DDS-GB without data compression 8 GB with data compression* 510 KB/sec (maximum) without data compression An average of 40 seconds file access time to any part of a 120-meter tape 200,000 power-on hours @ 12 % duty cycle +5 V dc: 0.75 amps typical 1.0 amps max. +12 Vdc: 0.04 amps typ. (0.1 amps max.) 4.5 watts typical
Features DDS-4 (Supported on N- and A-Class running 7.0 express 1) Industry-standard DDS-4 recording method SCSI-3 LVDS (Low voltage differential SCSI) interfaceUltra2 wide compatible Automatic head cleaner Automatic capstan cleaner Sapphire blade tape cleaner Read and write compatible with previous DDS-2 and DDS-3 formats. Read only compatible with DDS-1 format (90-meter tapes only) Hardware data compression using DCLZ method. Fast search DDS-2 and DDS-3 SCSI-2, single-ended interface Industry-standard DDS-2 and DDS-3 recording formats Read and write compatible with previous DDS-1 standard Hardware data compression using DCLZ method Fastsearch The DCLZ data compression algorithm provides a typical data compression ratio of approximately 2:1. The algorithm can achieve a compression factor of two for files such as object code, which do not have much repetition, and a compression factor of four for text or databases.
HP e3000 Business Servers Configuration Guide Effective 1/04 Information Subject to Change
See the Table 4.8.2 for media and compatibility among the DDS-2, DDS-3, and DDS-4 drives.
Table 4.8.2 Media Compatibility with HP DAT Products
DDS-2 tape drives DDS-3 tape drives DDS-3 Autoloaders DDS-4 tape drives
DDS-1 90-meter (4 GB) Read/Write Read/Write Read/Write Read Only
DDS-2 120-meter (8 GB) Read/Write (recommended) Read Write Read/Write Read/Write

DDS-3 125-meter (24 GB)

DDS-meter (40 GB)
Read/Write (recommended) Read Only Read/Write Read/Write Read/Write DDS-4 Autoloaders (recommended) Note 1: The Autoloader magazine (C1571A) can be used in the DDS-3 or DDS-4 autoloader. Pre-loaded Autoloader magazines (5 data tapes+cleaning cassette) can be purchased with either DDS-3 media (C1570A) or DDS-4 media (C7436A). Note 2: The DDS-1 60-meter (2.4 GB) tapes are not supported in the DDS-4 drives. They can be used in the DDS-2 and DDS-3 drives for compatibility with other systems. For optimum performance use the tape shown as recommended in the table 4.9.1.35. Media without the DDS logo is not supported.

Read/Write (recommended) Read/Write (recommended) Read/Write
Configuration HP offers DAT/DDS drives as add-on storage for installation inside the server , as standalone or rack ready units. The DDS-4 drive and the DDS-4 Autoloader have a LVDS (low voltage differential SCSI) interface and cannot be used with the high voltage fast/wide SCSI interfaces. The new LVDS interfaces are only available on the A- and N-Class servers.
Table 4.8.3 Part Numbers, Format, and Configuration
Part Number A3183A A3324A C3556U A3311A A3312A A3312AZ A3330A C6366A A3542A C6364A C6367A C4318SZ Opt 102 Opt 103 Opt 104 C6368A C6369A C6370A C6371A C4318SZ opt 110 C4318SZ opt 111
Format DDS-2 DDS-2 DDS-2 DDS-3 DDS-3 DDS-3 DDS-2 DDS-2 DDS-3 DDS-3 DDS-3 DDS-2 DDS-2 DDS-3 DDS-3 DDS-4 DDS-4 DDS-4 DDS-4 DDS-4 DDS-4
Configuration Internal to SPU cabinet Standalone Expansion module Expansion module with DDS-3 tape drive option Field rack expansion module with DDS-3 tape drive option Factory rack enclosure with DDS-3 tape drive option Rackmountable Desktop Standalone autoloader DAT DDS-3 internal to SPU cabinet Desktop Standalone DAT (Rack-ready C6365A) Autoloader (Field-rackrequires C4318B) Autoloader (Factory-rack) Factory-rack DAT Drive Factory-rack DAT Drive Factory-rack DAT Autoloader Desktop standalone DAT Rack ready single drive DAT DAT Autoloader desktop standalone DAT Autoloader rack ready Single drive pre-installed in rack DAT DAT Autoloader pre-installed in rack
DDS-3 AutoloaderC6366A HP offers a six-cartridge DDS-3 autoloader (A3716A). This is a standalone device that has a single DDS-3 drive and can hold up to six DDS-3 cartridges. Typical capacity is 144 GB assuming a 2:1 compression ratio. The autoloader is supported only when used on a dedicated single ended SCSI bus and managed by a backup/restore software package such as HP OmniBack II. Multiple autoloaders on a single bus is supported provided only autoloaders are on the bus and all devices on the bus are managed by the same backup software application. DDS-4 AutoloaderC6370A (desktop), C6371A (rack-ready), and C4318SZ option 111 (factoryintegrated) HP offers a six tape DDS-4 autoloader as a standalone device or rack-ready unit. The autoloader has a single DDS-4 tape drive and can hold up to 6 DDS-4 tapes. Typical capacity is 240 GB assuming a 2:1 compression ratio. The DDS-4 autoloader has an Ultra2 wide compatible SCSI interface. The HP Autoloader must be used with a suitable backup package such as HP OmniBack II. Although the unit can be used with DDS-1 (90meter), DDS-2 and DDS-3 tapes it is recommended that only DDS-4 tapes are used for regular backups. The mixing of different types of tape is not recommended. Up to two autoloaders can be used on the same bus. DDS Media Information C5709ACleaning Cassette for DDS Tape Drives C5705A5-pack of DDS Tape, 60-meter, 1.3 GB C5706A5-pack of DDS-1 Tape, 90-meter, 4 GB C5707A5-pack of DDS-2 Tape, 120-meter, 8 GB C5708A5-pack of DDS-3 Tape, 125-meter, 12 GB C5718A5-pack of DDS-4 Tape, 150-meter, 20 GB C1571AAutoloader Magazine (empty) C1572AAutoloader Magazine complete with five DDS-2 tapes and one cleaning tape C1570AAutoloader Magazine complete with five DDS-3 tapes and one cleaning tape C7436AAutoloader Magazine complete with five DDS-4 tapes and one cleaning tape

DLT Tape Autoloaders and Libraries
General HP references these products from StorageTek and HP Greeley. All StorageTek hardware and library specific software support would be obtained through qualified StorageTek engineers. Restrictions These tape drives cannot be used as boot devices, and no HP application software is available on this media. Description With MPE/iX 5.5 PowerPatch 7, the HP e3000 provides connectivity to StorageTeks 9710, 9714, and 9730 devices. MPE/iX support of StorageTeks DLT tape drives requires patches MPEKXA7 and MPEKX37 (?) or MPE/iX 5.5 PowerPatch 7. MPE/iX 5.5 PowerPatch 7 contains MPEKXA7 and MPEKX37. MPEKX37 is the new FW SCSI tape drive, which is needed for support of the FW DLT-7000. StorageTeks 9710/9714/9730 drives are supported on all HP e3000 Series 9x8s (E-Class), 9x9 (K-Class), and 99x (T500 through T600) using NIO buses. StorageTeks 9710/9714/9730 drives should be configured to use only one tape drive per fast/wide SCSI channel. Software Support Hewlett-Packard will also support the FW SCSI connection to StorageTek DLT-7000 and DLT-8000 Library systems. StorageTek will provide support for the StorageTek libraries and related components, including firmware software.
Supported Servers 9x8, E-Class (NIO) 9x9, K-Class (NIO) 99x, T-Class (NIO) A-/N-Class (PCI-SCSI) Requirements Hardware Configuration Requirements Supported Servers and Bus Architectures for StorageTeks 9710, 9714, and 9730 Tape Drives: Supported on all 9x8 (E-Class), 9x9KS (K-Class), and 99x (T500/600) servers Supported on NIO (HP-PB) bus architecture Drives must be on a dedicated fast wide SCSI bus (28696A) Maximum of two tapes drives per SCSI channel is supported. HP recommends single drive per SCSI bus for performance. For A-/N-Class servers, a dedicated SCSI bus is required (A4800A, A5149A, A5150A, A5159A, A6828A, A6829A). Connections For the StorageTek 9710, 9714 and 9730A dedicated 28696A Fast/Wide SCSI card is required. Although these devices have a theoretical maximum speed of over 7 MB/s, actual performance can/will vary greatly so care must be taken to promise only connectivity. For best results, one StorageTek 9710, 9714 or 9730 should have not only a dedicated SCSI bus, but also a dedicated HP-PB backplane. For the control pathThe HP e3000 Enterprise Server communicates through the fast wide SCSI pass-thru driver.
Digital Linear Tape (DLT-8000)
Description HP offers a rich spectrum of DLT tape libraries to provide storage solutions for up to 20 TB. Every library offers full automation benefits including tape handling, bar code reading of tape cartridges (not on A5501A), high performance data transfer, and high capacity data storage in each cartridge. DLT is a robust tape technology specifically developed for large computer data storage. HP e3000 supports the software driver for DLT-8000 standalone tape drive, as well as the HP Tape Libraries. The DLT-8000 is offered in all our current library offerings. DLT-8000 offers 40-GB native capacity per cartridge and native throughput of 6.0 MB/sec. Both throughput and capacity can be doubled with a 2:1 compression ratio. Actual achievable compression ratio (and throughput) are dependent on the files being stored and will vary between applications. Answers to some frequently asked questions about DLT: DLT-7000 drive can read a DLT tape media written by DLT-4000. DLT-8000 drive can read and write to both DLT-4000 and DLT-7000 formats. The DLT tape media does NOT need to be formatted before use. The drive will label what device was used to write to it. The DLT-7000 drive can overwrite a tape written on by a DLT-4000 drive by using an overwrite command or by using a bulk eraser before writing to it. The DLT-8000 drive can overwrite a tape written on by a DLT-4000 and a DLT-7000 drive by using an overwrite command or by using a bulk eraser before writing to it. The DLT-7000 and DLT-8000 drives cannot append write to a tape written on by a DLT-4000 drive. The DLT-7000 drive can write in DLT-4000 format. The DLT-8000 drive can write in DLT-4000 and DLT-7000 format. The DLT-7000 and DLT-8000 drives cannot be mixed within the 1- to 10-drive, 252- to 588-slot library (A4845A) or the 1- to 20-drive, 228- to 690-slot library (A5597A).

Table 4.8.4 Comparison of Backup Technologies Supported on the HP e3000 Enterprise Servers
Transfer Rate Average Access Time (MB/sec) (sec) DLT-4000 (no longer available) 20 GB 1.5 MB/s 68 DLT-7000 (no longer available) 35 GB 5.0 MB/s 68 DLT-GB 6.0 MB/s 68 DDS 2: 4 mm 4 GB 0.51 Mb/s 40*/20 DDS 3: 4 mm 12 GB 1.0 Mb/S 40*/20 Note: Unless otherwise stated, all numbers are without data compression. Native Capacity
GB/hour Backup 5.21.6 1.32 3.60
GB/hour with 2:1 Data Compression 10.43.2 2.64 7.2
Cost per MB $.006 $.0035 $ 0025 $.014 $.014

Data Bit Error Rate 1014

HP Surestore Tape Autoloaders C7145RA/C7745RA (HVDS)One-drive, nine-cartridge autoloader (1/9) HP Surestore Mid-Range Tape Libraries A5583A/A5583AZ/A5584A (HVDS)One or two-drive, 20-cartridge library (2/20) A5585A/A5585AZ/A5586A (HVDS)Two or four-drive, 40-cartridge library (4/40) A5587A/A5587AZ/A5588A (HVDS) Two, four, or six drives, 60 cartridge library (6/60) A4669A (HVDS)Four- or six-drive, 100-cartridge library (4/100 or 6/140) Six-drive, 120- or 140-cartridge library available with capacity upgrade kits (6/140) HP Surestore High-End Libraries A5617AOne to ten-drive, 84*, 140* or 174* cartridge library ** (10/180) A5597AOne to twenty drive, 228*, 396* or 690* cartridge library (20/700)
* Depending on number of tape drives and options.
Boot from DLT Tape Drive Only the SE DLT-4000 tape drive can be used as a boot device on the HP e3000. A bootable DLT recovery tape can be created using the same process required to create DDS system recovery tapes.
Server class Bus type in server Supported configuration Operating System DLT Boot support 9x9 NIO Single-ended SCSI MPE/iX 5.5 PowerPatch 7 or later Yes for DLT-4000 (SE only) 9x8 NIO Single-ended SCSI MPE/iX 5.5 PowerPatch 7 or later Yes for DLT-4000 (SE only) 99x NIO Single-ended SCSI MPE/iX 5.5 PowerPatch 7 or later Yes for DLT-4000 (SE only) Due to system firmware limitations boot from FWD, HVD, or LVD, DLT devices are not supported with the above servers. A-/N-Class servers do support usage of HVD and LVD DLT as a boot device.

DLT Tape Autoloader

Description The Tape Autoloader 1/9 has one DLT-8000 drive and nine cartridge slots. The autoloader is available either rack-ready or standalone, with or without remote management, LVD or HVD SCSI. When the product is purchased rack-ready, the customer must order a rack kit (C7740R) and can fit two side-by-side in a standard 19-inch rack. A non-remote management version can be upgraded at any time by ordering a RMC upgrade kit (C7749A). Product can also be upgraded to Super Drives (LTO and S-DLT) when drives become available. All versions come standard with barcode reader. The 1/9 Autoloader (C71xxRA/NB, C77xxRA/NB) will be shipped with: One DLT tape IV cartridge One DLT cleaning cartridge Bar code labels User/Service Manual Power cord Install poster SCSI terminator SCSI jumper cable 4-252 HP e3000 Business Servers Configuration Guide Effective 1/04 Information Subject to Change

2-meter SCSI cable Infotab Kit Media Mouse Mat Note: DLT cleaning cartridge provides head-cleaning capability of up to 20 times per cartridge. A single data SCSI cable should be used for both the data channel and the robotics picker mechanism in standard configurations. Advanced configurations may require a separate SCSI bus for data and robotics. Product Structure The following tables show the product numbers for the different configurations for the Autoloader.
Table 4.8.5 DLT Autoloader Structure for 9-Slot Autoloader
Product Number Description C7145RA HP DLT-8000 Autoloader 1/9, HVDS, deskside, no remote mgmt card C7745RA HP DLT-8000 Autoloader 1/9, HVDS, rackmount, no remote mgmt card Kits C7148A Skins kit which includes all cosmetic parts (front bezel, chin, enclosure and feet) C7738RA HVDS connectivity kit which includes HVD HBA, 5 pieces of media, cleaning cartridge, ESD Wrist Strap C7740R Rackmount kit* DLT Media and Cleaning Cartridges C5141F DLT Tape IV cartridge (40-GB cartridge) C5141A DLT Tape III XT Cartridge (15-GB cartridge) C5142A DLT Cleaning Cartridge C7741R 9-slot empty DLT magazine C7742R 9-slot DLT magazine with six pieces of media * Racking configurations: Two 1/9 Autoloaders per rack; the autoloaders can be mounted side-by-side.
Features Refer to product brief. Capacity The following table reviews the maximum capacities for the Autoloader.
Table 4.8.6 DLT Capacity for the 1/9 Autoloader
Product Number C7145RA and C7745RA
Description HP DLT-8000 Autoloader

Native Capacity 360 GB

Compressed Capacity 720 GB
SCSI Interface The DLT Tape Autoloaders come with a 68-pin SCSI interface cable and jumper cable, as well as a 68-pin HVD SCSI terminator. Cables and Terminators The following SCSI cables for data channel are available for a customer to choose from:
Table 4.8.7 SCSI Cables for Data Channel
Product Number A4852A #BZ6 A4852A #BZ7 A4852A #BZ8 A4852A #BZ9 A4852A #BZA
Description 0.5 meter 68-pin cable 2.5-meter 68-pin cable 5.0-meter 68-pin cable 10.0-meter 68-pin cable 20.0-meter 68-pin cable
The following SCSI cables for robotic picker mechanism are available for a customer to choose from:
Table 4.8.8 SCSI Cables for Robotic Picker Mechanism
A4854A #BZ7 A4854A #BZ8 A4854A #BZ9 A4854A #BZA A4854A #BZE A4854A #BZF A4854A #BZG A4854A #BZH
2.5-meter 68-pin cable 5.0-meter 68-pin cable 10.0-meter 68-pin cable 20.0-meter 68-pin cable 1.0-meter, 50-pin to 68-pin conversion (for single-ended SCSI only) 1.5-meter, 50-pin to 68-pin conversion (for single-ended SCSI only) 2.0-meter, 50-pin to 68-pin conversion (for single-ended SCSI only) 5.0-meter, 50-pin to 68-pin conversion (for single-ended SCSI only)

If a replacement SCSI terminator is needed, it must be ordered separately, product number C2905A. Autoloader Specifications The following table reviews the specifications for the HP DLT Autoloader.
Table 4.8.9 DLT Autoloader Specification

Product Number C7145RA

Description HP SureStore DLT-8000 Autoloader 1/9 Deskside HP SureStore DLT-8000 Autoloader 1/9 Rackmount
Dimensions H 9 in. (177 mm) W 9.5 in. (221 mm) D 27 in. (559 mm) H 8.5 in. (177 mm) W 8.7 in. (221 mm) D 27 in. (559 mm)
Current Consumption 100-127 VAC 200-240 VAC 2.2 A 1.5 A

Number of AC Plugs 1

C7745RA
Supported Servers The DLT Libraries will be supported on all the currently shipping HP e3000 Commercial Servers: 9x8, E-Class 9x9, K-Class 99x, T-Class A-Class N-Class Supported Operating System These Surestore Autoloaders are supported on 6.0 Express 1+ patches and future release. Note: The 1/8 and 1/9 Autoloaders support stacker mode without any additional software
Surestore Mid-range Libraries and Accessories
Products The DLT-8000 version of these libraries have a 68-pin fast/wide/HVDS differential SCSI interface and are supported on all current HP e3000 Enterprise Servers. These libraries are available in either 20-slot (two-drive, 20-cartridge), 40-slot (four-drive, 40 -cartridge), or 60-slot (six-drive, 60-cartridge) configurations. All configurations can be either standalone or rackmounted. A minimum required number of drives must be ordered with the library. Only even numbers of drives can be ordered (2, 4, 6) up to the maximum number of drives supported on a specific librarywith one exception (The 20-slot library [A5583A/A5584A] can be configured and shipped with either one or two drives). Odd numbers of drives, (1, 3, 5) are supported configurations, but cannot be shipped from the factory with odd numbers of drives installed (except for the 20-slot version).
All libraries will be shipped with the following: One DLT tape IV cartridge One DLT cleaning cartridge 80 bar code labels Users Guide Power cord (For connection to facility power for both standalone and racked versions. Cable to PDU within a rack is NOT included in rackmount versions of these tape libraries) Install poster SCSI terminator (one per each DLT drive) SCSI jumper cable (between drive and library controller) A dedicated HVDS SCSI F/W host bus adapter installed in the server is required for this product for each DLT-8000 drive. Users may find that other SCSI devices connected to the dedicated SCSI bus actually work, but such configurations are NOT supported by HP. A single data SCSI cable can be used for both the data channel and the library controller in standard configurations. Advanced configurations may require a separate SCSI bus for data and library controller. Note: DLT cleaning cartridge provides head-cleaning capability of up to 20 times per cartridge. The following tables show the product numbers for the different configurations of the Mid-Range libraries.

Table 4.8.13 SCSI Cables for Data Channel (N-Class Only)
The following SCSI cables for robotic picker mechanism (library controller) are available for a customer to choose from:
Table 4.8.14 SCSI Cables for Robotic Picker Mechanism (Library Controller)
Library Specifications The following table reviews the specifications for the HP Surestore Mid-Range Tape Libraries. All HP Surestore Libraries come with one HP DLTtape IV data cartridge, one HP DLT cleaning cartridge, and up to 75 bar code labels (depending on library capacity), and an English user manual.
Table 4.8.15 HP SureStore Mid-range Libraries Specifications
Product Number (Rackmount) Product Number (Standalone) Product Name Drive Type Number of Drives Number of Slots Maximum Storage Capacity (Native) Maximum Data Transfer Rate (Native) Average Tape Access Time Average Tape Exchange Time Reliability Standard Warranty Drive Characteristics Maximum Sustained Transfer Rate Burst Transfer Rate Average Access Time Tape Load Time Tape Unload Time Repositioning Time Hard Error Rate Undetected Error Rate Reliability Supported Media Physical Characteristics Height Width Depth Net Weight Shipping Weight Interface
A5583A A5584A HP Surestore Tape Library 2/20 DLT-or 800 GB 6 or 12 MB/s 15s 46s 1 million MSBF 2-year next-day on-site 6 MB/s native, 10MB/s compressed 20 MB/s 60s 37s 17s 1.3s 11017 bytes read 11027 bytes read 200,000 hours MTBF HP DLTtape IV, DLTtape IIIXT 216 mm (8.5 in) 5U 442 mm (17.4 in) 696 mm (27.4 in) 30.4 kg (67 lbs) 39.5 kb (87 lbs) Fibre Channel, HVDS
A5585A A5586A HP Surestore Tape Library 4/40 DLT-or 1.6 TB 12 or 24 MB/s 15s 46s 1 million MSBF 2-year next-day on-site
A5587A A5588A HP Surestore Tape Library 6/60 DLT-8000 2, 4, or 2.4 TB 12, 24, or 36 MB/s 15s 46s 1 million MSBF 2-year next-day on-site
20 MB/s 60s 37s 17s 1.3s 11017 bytes read 11027 bytes read 200,000 hours MTBF HP DLTtape IV, DLTtape IIIXT 489 mm (19.25 in) 11U 442 mm (17.4 in) 696 mm (27.4 in) 72.6 kg (160 lbs) 81.7 kg (180 lbs) Fibre Channel, HVDS
20 MB/s 60s 37s 17s 1.3s 11017 bytes read 11027 bytes read 200,000 hours MTBF HP DLTtape IV, DLTtape IIIXT 711 mm (28 in) 16U 442 mm (17.4 in) 696 mm (27.4 in) 101.6 kg (224 lbs) 110.7 kg (244 lbs) Fibre Channel, HVDS

Table 4.8.15 HP Surestore Mid-range Tape Libraries Specifications (continued)
Product Number (Rackmount) Product Number (Standalone) Product Name Environmental Characteristics Media Wet bulb Transportation

Gradient

A5583A A5584A HP Surestore Tape Library 2/20
A5585A A5586A HP Surestore Tape Library 4/40
A5587A A5588A HP Surestore Tape Library 6/60
25C max 30 to 60C (<14
Operating 10 to 25C max; non-operating 40C max 30 to 60C (<14 consecutive days) 10C per hour 10 to 35C 40 to 60C

consecutive days)

10C per hour 10 to 40C 40 to 66C
Temperature Operating Non-operating Humidity Shock Vibration Power Requirements Power Consumption Family Certification Numbers Product Certification Drive and Interface Information Drive Upgrade Fibre Channel Upgrade
Operating: 20% to 80% relative humidity Non-operating: 10% to 95% relative humidity Non-operating: 30 g/206 in/s Non-operating: 30 g/206 in/s Non-operating: 30 g/206 in/s Operating: 0.21 g rms (random) Non-operating: 2.1 g rms (random) Non-operating: 0.5 g (0 to peak, swept-sine wave) Line voltage: 100-127 VAC, 200-240 VAC Line frequency: 50-60 Hz Typical: 175W; Maximum: 200W Typical: 340W; Maximum: 375W Typical: 500W; Maximum: 560W N2724N1Z N2724N2Z N2724N3Z FCC Class A; CISPR 22, A: UL 1950; cUL; CSA 950; T V IEC 60 950/IEC 60 825-1 (laser Class 1); C-Tick, VCCI A5589A (1 min, 2 max) A5590A (1 max) A5589A (2 min, 4 max) A5590A (2 max) A5589A (2 min, 6 max) A5590A (3 max)
Supported Servers The Surestore Mid-range Tape Libraries are be supported on all currently shipping HP e3000 Commercial Servers: 9x8, E-Class (NIO) 9x9, K-Class (NIO) 99x, T-Class (NIO) A-Class (PCI) N-Class (PCI) Supported Operating System These Surestore Autoloaders are supported on 6.0 Express 1(+ patches) and beyond. Supported Host Bus Adapters SCSI: Wide-Differential SCSI cards (A28696A) for 9x8, 9x9, and 99x servers Wide-Differential SCSI cards (A5159A and A4800A) for the A- and N- Class servers If a replacement SCSI terminator is needed, it must be ordered separately, product number C2905A.
Chapter 4 Peripherals and Accessories Surestore High-end Tape Libraries and Accessories
Description The A5617A and A5597A library has a 68-pin FW Differential SCSI interface (20 MB/sec burst) and supports DLT drive technology. The High-end Libraries will be shipped with: one DLT diagnostic tape IV cartridge (it can be used for data storage) one DLT cleaning cartridge bar code labels Users Guide SCSI terminator(s) power cord DLT cleaning cartridge provides head-cleaning capability of up to 20 times per cartridge. Product Structure
Table 4.8.16 Product Structure for 10/180 Library84-, 140-, and 174-Slot (A5617A)
Product Number Description A5617A Library Chassis for 1-10 drive 84 slots (1 power supply) A5599A 1-DLT-8000 Drive A6327A Secondary power supply Upgrade Kits A1376A Upgrade Kit - Expansion from 84 slots to 140 slots A1377A Upgrade Kit - Expansion from 140 slots to 174 slots (A1376A required to use this upgrade kit) DLT Media and Cleaning Cartridges C5141F DLT Tape IV Cartridge (20 GB for DLT-4000; 35 GB for DLT-7000; 40 GB for DLT-8000 per cartridge) C5141A DLT Tape III XT Cartridge (15 GB per cartridge for DLT-4000, DLT-7000, and DLT-8000) C5142A DLT Cleaning Cartridge

Product Number Option Description C7508A HP Surestore Tape Array 5300 3U enclosure for field integration C7508AZ HP Surestore Tape Array 5300 3U enclosure with dual redundant power supply factory integrate C7496A HP Surestore Tape Array 5300 redundancy kit. Not required for factory integrated module C7498A HP Surestore DAT24 DDS-3 tape drive module C7498A 0D1 Factory integration C7497A HP Surestore DAT40 DDS-4 tape drive module C7497A 0D1 Factory integration C7499A HP Surestore DVD-ROM module C7499A 0D1 Factory integration C7456A HP Surestore DLT80 tape module C7456A 0D1 Factory integration C2364A 68-pin multi-mode SCSI terminator order 1 per SCSI bus C2978A 0.5m 68-pin HDTS-68-pin HDTS SCSI cable for interconnecting two drive modules. SCSI Cable for A/N-Class Systems C2361B 1.0-meter 68-pin HDTS 68-pin VHDCI multi-mode cable C2362B 2.5-meter 68-pin HDTS - 68-pin VHDCI multi-mode cable C2363B 10.0-meter, 68-pin HDTS 68-pin VHDCI cable C2365B 5.0-meter 68-pin HDTS 68-pin VHDCI cable
For more information on standalone DDS drives see: http://www.hp.com/products1/storage/products/tapebackup/dds_dat_drives/index.html

DVD-ROM

HP offers a high capacity, high-performance DVD-ROM that is backward compatible with CD-ROM that HP has been using for software distribution. The new DVD-ROM will become the HP standard media for software distribution. MPE/iX and associated software products that are available on CD-ROM for software installation/Update can be read by DVD-ROM, thus, offering backward compatibility. Initially, the DVD-ROM will be read using CD-ROM device drivers. Using an HP provided codeword, the software ordered is unlocked from the CD-ROM and loaded onto the system. At a future date, HP plans to deliver a native DVD-ROM device driver to utilize DVD-ROMs higher capacity/performance. MPE/iX updates and associated software products are available on DVD-ROM for software installation. Using an HP provided codeword, the software ordered is unlocked from the DVD-ROM and loaded onto the system. The DVD-ROM drive can read CD- disks that HP has used (i.e., backward compatible). The following DVD-ROM drive is available as a standalone desktop unit:

Product Number Capacity C4314A 4.7 GB * * Using DVD-ROM device drivers. Speed 6X DVD-ROM mode, 32X CD-ROM mode
The following DVD-ROM drive is available as a field-rackable product.
Product Number C4315A Capacity 4.7 GB * Speed 6X DVD-ROM, 32X CD-ROM
* Using DVD-ROM device drivers.
The following DVD-ROM drive is available as a factory racked product.
Product Number Capacity Speed 6X DVD-ROM, 32X-CD-ROM
C4318SZ 4.7 GB * Option 108 * Using DVD-ROM device drivers.

Hardware Configuration

Requirements Dedicated HVD SCSI channel for DLT-7000 and DLT-8000 drives. Differential SCSI (NIO bus) channel for robotic control Configuring Tape and Autochanger Devices on MPE/iX An example of how to configure a DLT Library on a HP e3000 is used to illustrate how to configure tape and autochanger devices on MPE/iX. Note that the following example for configuring a DLT Library on a HP e3000 works for connectivity and illustrates the driver binding, but is not optimized for performance. The example has the entire library on a single differential bus, but for performance no more than two drives should be on the same bus for concurrent operations. Configuring Standalone DLTs on MPE/iX At the ISL prompt: Run the stand-alone utility ODE. ISL> ODE ODE> Run Mapped This will generate physical configuration information, among which, will be the following entry for the Rialto unit located at 32.6.0. I/O Configuration: Path Component Name 32.6.0 Quantum DLT-7000 Tape Drive Type ID HW Mod SW Mod Revisions Hdwr Firm 1E48
Exit from Mapped and ODE and boot the system. Once the system is up, run SYSGEN :SYSGEN *** First Level Command *** Next enter the IO configuration section sysgen>IO *** IO Configurator Commands *** First add the Device Adapter Card: Io>ap path=36 id=HP28696A This will add the FWSCSI_DAM to the configuration. Next add the Transparent Device Manager: Io> ap path=36.6 id=pseudo Now add the actual device: Io> ad path=36.6.0 id=DLT7000 ldev=30 Io>hold (Retain the configuration change) Sysgen>keep (Save changes to the configuration file) When the machine is rebooted the device (Ldev 30) will be available for use. Firmware Downloading using SCSIDLT From a running system, run SYSDIAG. :SYSDIAG Run the SCSIDLT diagnostic in interactive mode. DUI>scsidlt sc 4 ldev 36 After scsidlt has initialized, type download at the prompt. <SCSIDLT->download Note: Before download, the door must be closed and no tape is allowed in the device. Download will ask for a fully qualified path name for the FW file; i.e., DLTFW.PUB.SYS.

Configuring Libraries on MPE/iX To configure the DLT Library on an HP e3000 perform the following steps: 1. After booting, run ODE at the ISL prompt: ISL> ODE Note that the MPE ISL ODE RUN MAPPER utility does not recognize and list fast-wide robotics devices. 2. Run mapper to get device paths: ODE> RUN MAPPER ***STARTING EXECUTION OF MAPPER**** Processor Identification:. I/O Configuration: Type HW SW Revisions Path Component Name ID Mod Mod Hdwr Firm. /4/4 HP-PB Fast Wide SCSI. /4/4.0.0 C1194F. /4/4.1.0 DLT7000. /4/4.2.0 DLT7000. /4/4.3.0 DLT7000. /4/4.4.0 DLT7000. 3. Boot the system. At the MPE prompt, run sysgen and start the io section: : sysgen SYSGEN version E. sysgen> io ** IO configurator commands ** 4. If not already configured, configure the differential card and the pseudo/target level of the SCSI path: io> apath 10/4/4 id=HP28696A io> apath 10/4/4.0 id=pseudo io> apath 10/4/4.1 id=pseudo io> apath 10/4/4.2 id=pseudo io> apath 10/4/4.3 id=pseudo io> apath 10/4/4.4 id=pseudo 5. Configure the robotic transport/"picker" and DLT tape drives: io> adev 30 id=HPC1194F path=10/4/4.0.0 io> adev 31 id=DLT7000 path=10/4/4.1.0 mode=autoreply io> adev 32 id=DLT7000 path=10/4/4.2.0 mode=autoreply io> adev 33 id=DLT7000 path=10/4/4.3.0 mode=autoreply io> adev 34 id=DLT7000 path=10/4/4.4.0 mode=autoreply
6. Verify the bindings between the PATH, LDEV number, ID, PMGR (device drivers), and LMGR attributes for each device configured. a. Verify the binding for the device adapter (the fw/differential dam): io> lpath 10/4/4.0.0 PATH: 10/4/4 LDEV: ID: HP28696A TYPE: DA PMGR: FWSCSI_DAM PMGRPRI: 6 LMGR: MAXIOS: 0 Repeat this verification step for lpath 10/4/4.1, 4.2, 4.3, and 4.4. b. Verify the binding for the targets (the transparent dm): io> lpath 10/4/4.0 PATH: 10/4/4.0 LDEV: ID: PSEUDO TYPE: DA PMGR: TRANSPARENT_MGR PMGRPRI: 6 LMGR: MAXIOS: 0 Repeat this verification step for lpath 10/4/4.1, 4.2, 4.3, and 4.4. c. Verify the binding for the picker (the pass-through driver): io> lpath 10/4/4.0.0 PATH: 10/4/4.0.0 LDEV: 30 ID: HPC1194F TYPE: MOSAR_AC PMGR: MO_SCSI_PTHRU_DM PMGRPRI: 10 LMGR: LOGICAL_DEVICE_MANAGER MAXIOS: 0 Repeat this verification step for lpath 10/4/4.1, 4.2, 4.3, and 4.4. d. Verify the binding for the tape drives (the differential tape dm): io> lpath 10/4/4.1.0 PATH: 10/4/4.1.0 LDEV: 31 ID: DLT7000 TYPE: TAPE PMGR: SCSI_TAPE2_DM PMGRPRI: 10 LMGR: LOGICAL_DEVICE_MANAGER MAXIOS: Repeat this verification step for lpath 10/4/4.2.0, 4.3.0, and 4.4.0. Configuring the Storage Node on the NetWorker Server e. Verify the ldev specifications: io> ldev 30/34 LDEV: 30 DEVNAME: OUTDEV: 0 MODE: ID: HPC1194F RSIZE: 128 DEVTYPE: MOSAR_AC PATH: 10/4/4.0.0 MPETYPE: 24 MPESUBTYPE: 4 CLASS: LDEV: 31 DEVNAME: OUTDEV: 0 MODE: ID: DLT7000 RSIZE: 128 DEVTYPE: TAPE PATH: 10/4/4.1.0 MPETYPE: 24 MPESUBTYPE: 8 CLASS: TAPE. LDEV: 34 DEVNAME: OUTDEV: 0 MODE: ID: DLT7000 RSIZE: 128 DEVTYPE: TAPE PATH: 10/4/4.4.0 MPETYPE: 24 MPESUBTYPE: 8 CLASS: TAPE

7. Save the configuration changes as follows: a. Hold the configuration changes: io> hold b. Exit the io section: io> exit c. If you have followed the local convention for backing up the configuration file, keep the changes: sysgen> keep keeping to group CONFIG.SYS Important: Check with system management to make sure you can keep the changes to the configuration file. Purge old configuration (yes/no)?y d. Exit sysgen and reboot according to local convention: sysgen> exit Configuring and Operating NetWorker Autochanger Support This media device has not been configured yet. Please select a media device type for /dev/tape31. a) himt b) qic c) 4mm d) 8mm e) 8mm 5GB f) 3480 g) dlt 7000 h) vhs i) optical Choice? c g Jukebox has been added successfully. Repeat this step for the remaining devices, for example /dev/tape 32, 33, and 34. When you use the JBCONFIG program to configure an autochanger, NetWorker creates a new resource with the name you specified. You can view the new resource in the Jukeboxes resource in the NetWorker Administrator program. Refer to the online help or the nsr_jukebox(5) man page for details on the attributes of the Jukeboxes resource. Testing the Autochanger Connection To test the autochanger connection, follow these steps: 1. Become MANAGER.SYS on the NetWorker storage node. 2. Insert two volumes, one each into the first and last slots of the autochanger. Make sure that the drives are empty and that any drive doors are open. 3. Enter the JBEXER command at the prompt; specify the control port and the device type. The control port for SCSI autochanger models is typically expressed in the format /dev/sjid1u1 as in the above example. You can obtain the exact control port pathname from the response displayed by the JBCONFIG command script. For example, the following command runs the JBEXER program on the Quantum DLT/Digital DLT autochanger detected by the JBCONFIG script: : JBEXER;INFO=-c /dev/sjid1u1 -m Quantum DLT/Digital DLT 4.