Disk Drive Installation and Setup Guide for

IBM ThinkPad 380

Hard Disk Installation and Setup Guide IBM ThinkPad 380
Copyright 1998 by CMS Peripherals, Inc. This manual, as well any software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, recording, or other wise, without the prior written permission of CMS Peripherals, Inc. The information in this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by CMS Peripherals, Inc. CMS Peripherals, Inc. assumes no responsibility, liability for any errors or inaccuracies that may appear in this book. CMS, CMS Peripherals, and the CMS logo are registered trademarks of CMS Peripherals, Inc. Other trademarks or registered trademarks used herein are the property of their respective owners. Printed in the United States of America. 072690.1

For Use With

Radio and Television Interference
The equipment described in this manual generates and uses radio-frequency energy. If not installed and used properlythat is, in accordance with the instructions in this manualit may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device in accordance with Part 15 of FCC rules. These rules are designed to provide reasonable protection against radio and television interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of its peripheral devices. If your equipment does cause interference to radio or television reception, you can try to correct the interference as follows: Re-orient the receiving antenna until the interference stops. Move the equipment to the other side of the receiving antenna. Move your equipment farther away from the receiving antenna. Plug your equipment into a different wall outlet. Replace any non-FCC-certified components or non-shielded cables and connectors.
NOTE: This equipment was FCC-certified under test conditions that included the use of a Class B computer and shielded cables and connectors. It is important that you use this equipment only with Class B computers and shielded cables and connectors to reduce the possibility of interference with radio and television reception. If necessary, consult your CMS dealer or an experienced radio/television technician for additional suggestions. You may find the following FCC booklet helpful: Interference Handbook (Stock Number 004-000-00482-5, Price $2.00) To order by phone call (202) 783-3238, or write to: Superintendent of Documents P.O. Box 371954 Pittsburgh, PA 15250-7954
To replace your hard disk with your new CMS hard disk drive for your IBM ThinkPad 380 computer, follow these instructions. If youve used the EasyMove software to transfer your data from your original drive to your new drive, youre ready to exchange your original and new drives. If you dont have EasyMove, you should back-up your data using whatever method is best for you (floppies, tape, network, removable drive, etc.).

Introduction

Preserve your data
Remove the old disk drive
A. Make sure your computer is turned Off. Turn the computer over with the battery in the front right corner (towards you.) Remove the battery, then use a small Phillips screwdriver to remove the seven screws shown in Figure 1.

Figure 1

Medium Short
Follow these steps to remove and replace your old drive. A. Make sure your computer is turned Off. Turn the computer over with the battery in the front right corner (towards you.) Remove the battery, then use a small Phillips screwdriver to remove the seven screws shown in Figure 1.
B. Turn the computer back over with the back panel facing you. Use the Phillips screwdriver to remove the two screws as shown in Figure 2.

Figure 2

C. Turn the front of the computer towards you and lift open the screen. Lift the front edge of the computer to raise the cover and keyboard. Use care to lift the keyboard as far as you can. Before you can disconnect the two keyboard cables, you need to disconnect the safety strap by sliding it to the right to disengage it from the chassis. Disconnect the two cables as shown in Figure 3 using the techniques shown in Figure 4.

Figure 3

Locked

Unlocked

Figure 4
Push here to unlock the cable
Push here to lock the cable
D. Remove the three screws as shown in Figure 5 and save them for reuse.

Figure 5

E. Disconnect the CD-ROM cable from the board, remove the bracket covering the CD-ROM, then slide the CD-ROM to the left to remove it from the chassis.
F. Slide the disk drive to the right as shown in Figure 6 to unmate it from the chassis. Lift it out of the computer.

Figure 6

Install the new drive Install your new disk drive by following these steps: A. Slide the new disk drive into place in the chassis, reversing step 2F, above. B. Replace the CD-ROM buy reversing the process in Step 2E, above. Replace the bracket, making sure the small tabs on the right are under the edge of the case. Reattach the cable to its connector. It may be necessary to move the metal shield around the connector slightly to allow the connector to fully mate. C. Hold the keyboard in place and reattach the two cables to their connectors on the board using the techniques in Figure 4. Replace the safety strap. D. Lower the keyboard/cover and snap it into place along the front and side edges. Replace the screws previously removed in Step 2A & B. When replacing the screws on the bottom, follow the notes in Figure 1 for the locations of the short (2), medium (4), and long (1) length screws.
If you used EasyMove to transfer your data, your installation is complete. Turn on your computer and youre back at work. If you didnt use EasyMove, insert a bootable floppy disk (See Bootable Floppy Disks, following) and turn the power on. The computer will automatically determine the drive type for your new disk. From the A: prompt, type FDISK followed by the Return key. Choose option 1 (Create DOS partition or logical drive), then choose option 1, (Create the primary DOS partition), accept the maximum size and activate it. Due to the limitations of Windows 3.1 and early versions of Win 95, the maximum partition size is 2,048 MB. If your new disk is larger than this, youll then need to create extended partitions (D and/or E drives) to use the remaining capacity of the disk. Choose option 1 (Create DOS partition or logical drive). Choose option 2 (Create extended DOS partition), then accept the defaults for partition size and logical drive size. Repeat this step to utilize the full capacity of your new disk. When the primary DOS partition is created (and any extended partitions, if required), reboot your system. From the A: prompt, type FORMAT C:/S followed by the Enter key. This will format the primary DOS partition and copy the system files to it making it a bootable drive. If you have an extended partition, type FORMAT D: (or FORMAT E:) followed by the Return key to format the D/E drive. Remove the floppy disk, and when you restart your system, it will boot from your new C drive.

Setting up your new drive
Once your drive is partitioned and formatted, you should restore your operating system (Windows) and your data from the backup you did in Step 1. Note: If your original hard drive only had a single partition (you only had a C: drive) and your new drive has multiple partitions, your CD-ROM may have been moved to the next available drive letter after your new hard drive partitions. If you have CD-ROM based applications installed (those that require the CD-ROM to run), these applications may be expecting to find your CD-ROM drive at D:, which may have changed. If you have problems running these applications, verify the drive letter of your CD-ROM, and reinstall the CD-ROM applications if the CD-ROM drive is at a new drive letter. Remember, perform this step of making partitions and formatting them only if you didnt use EasyMove to move your data. Review Use EasyMove (if available) to transfer your data or If you dont use EasyMove, back up your data. Make sure the power is off, and remove the battery. Remove seven screws from the bottom of the computer. Remove two screws from the rear of the computer. Lift the cover/keyboard and disconnect the two cables. Remove the CD-ROM and support bracket. Remove the disk drive.
Install the new disk drive. Reinstall the CD-ROM and keyboard. Reinstall the screws. Replace the battery. If you didnt use EasyMove, partition and format the disk, then restore your operating system and data from your backup. Bootable Floppy Disks
To be able to boot (start) your computer without a hard disk, youll need a floppy disk with certain files and applications on it to boot from. A bootable floppy disk does not come with your computer, and you have to make your own before you remove your hard disk. From the Settings menu, open the control panel window, then open the Add/Remove Programs icon. Select the Start-Up Disk tab, then click the Create Disk button. Having problems? Review the steps for removal or installation, then call our Technical Support Department at 1(800) 555-1671. Online support is available at http://www.cmsperipheralsinc.com or cms-tech@cmsperipheralsinc.com.

Problems?

Locations. Parts Listing 760 (9546, 9547). LCD Parts List. Common or Option Parts List. ThinkPad 765D (9546), 765L (9547). Read This First. Checkout Guide. Symptom-to-FRU Index. Related Service Procedures. Product Overview (765D, 765L). FRU Removals and Replacements. Locations. Parts Listing 765D (9546), 765L (9547) Common and Option Parts List. ThinkPad 770 (9548, 9549) Read This First. Checkout Guide. Power Management Features. Symptom-to-FRU Index. Undetermined Problems. Related Service Procedures. Product Overview (770). FRU Removals and Replacements Locations. Parts Listing 770 (9548, 9549). Common and Option Parts List.
SelectaDock III (3547-003). Read This First. General Preparation. Checkout Guide. How to Run the Diagnostics. Symptom-to-FRU Index. Undetermined Problems. Product Overview (3547-003). FRU Removals and Replacements. Locations. Parts Listing SelectaDock III (3547-003) Common Devices Checkout. External Diskette Drive Test. External Display Self-Test. External Keyboard/Auxiliary Input Device Fax/Modem Checkout. Printer Checkout. Port Replicator Checkout. TrackPoint Checkout. TV Tuner.

. Checkout.

Miscellaneous Information. Acronyms, Abbreviations and Terms. Send Us Your Comments!.
Do You Need Technical References?. Problem Determination Tips. Phone Numbers, U.S. and Canada. Notices.

700 702

Introduction
Mobile Computer Descriptions. Drive and Diskette Compatibility Matrix. Important Service Information. How to Use Error Messages. How to Read POST Error Messages. Safety Notices (Multi-lingual Translations) Safety Information. General Safety. Electrical Safety. Safety Inspection Guide. Handling Electrostatic Discharge-Sensitive Devices Grounding Requirements. Laser Compliance Statement. 20

Copyright IBM Corp. 1997

Mobile Computer Descriptions
Models N51, CL57, and P70/75 and Thinkpads 700x and 720x are Micro Channel systems. All others are AT/ISA bus systems.
Model Model L40SX Model N45 SL Model Model Model Model N51 SLC N51 SX CL57 SX PType 8543-044 2614-065 2614-067 8551-025 8551-033 8554-045 8573-031 8573-061 8573-121 8573-161 8573-401 2615-065 2615-2618-AOE 2618-JOA 2618-LOA 2618-NOA 2618-POA 2620 2625-205 2625-x9545 Processor Memory Hrd Dsk 60M 80M 120M 80M 40M 80M 30M 60M 120M 160M 400M 80M 120M 125M 200M 360M 360M 540M 85M 125M 250M 125M 250M 125M 125M 250M 170M 250M 170M 340M 170M 340M 170M 340M 170M 340M 540M 170M 340M 540M 170M 340M 340M 540M 540M 540M 540M 810M 1.0G 540M 810M 1.0G 810M 1.0G 1.3G 340M 540M 810M 386SX-20 2M/18M 386SL-25 2M/8M 386SL-25 2M/8M 386SLC-16 2M/10M 386SX-16 2M/10M 386SX-20 2M/16M 80386-16 2M/8M 80386-20 2M/8M 80386-20 2M/8M 80486-33 8M/16M 80486-33 8M/16M 386SL-25 4M/12M 386SL-25 4M/12M 486SLC2-50/25 4M/12M 486SLC2-50/25 4M/12M 486SLC2-66/33 4M/12M 486DX4-75 4M/20M DX4-75 4M/20M 486SL-25 4M/20M 486SL-25 4M/20M 486SL-25 4M/20M 486SL-25 4M/20M 486SL-25 4M/20M 486SX-33 4M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486SX-33 2M/16M 486SX-33 2M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486DX2-50/25 4M/16M 486DX2-50/25 4M/16M 486DX2-50/25 4M/16M 486DX2-50/25 4M/16M 486DX2-50/25 4M/16M 486DX2-50/25 4M/16M 486SX-33 4M/16M 486SX-33 4M/16M 486DX4-75 8M/24M 486DX4-75 8M/24M 5x86-100/33 8M/24M 5x86-100/33 8M/24M Pentium-100 8M/24M Pentium-100 8M/24M Pentium-100 8M/24M Pentium-120 8M/24M Pentium-120 8M/24M Pentium-120 8M/24M Pentium-133 8M/40M Pentium-133 8M/40M Pentium-133 8M/40M 486DX4-75/25 4M/32M 486DX4-75/25 4M/32M 486DX4-75/33 4M/32M T Tablet TPF ThinkPad File

AC Adapter (35W) 2-pin 3-pin Cable Holder (Tape) Thermal Rubber TrackPoint III Cap 12J1442 12J1444 11J8376 73H9924 84G6536
Models 380E/380ED/385E/385ED
System Unit LCD Assembly (see Models 380E/380ED/385E/385ED on page 111) Name Label Kit 05K4462 Keyboard Assembly (see Keyboard Section) Subcard 73H9928 HDD Bracket, upper 12J0142 HDD Spacer 12J0143 Note: HDD spacer is for slim-type HDD (12.5mm). Order either of the below hard disk drives that match the FRU number of the drive being replaced. Hard Disk Drive (2.1 GB) 73H6427 Hard Disk Drive (2.1 GB) 12J4569 Hard Disk Drive (3 GB) 73H6430 Hard Disk Drive (3 GB) 83H7086 Hard Disk Drive (3 GB) 10L6074 Hard Disk Drive (5.1 GB) 83H7084 HDD Bracket, lower 12J0141 System Board For 380E/385E, 150MHz-MMX 05K3115 For 380ED/385ED, 166MHz-MMX 12J0146 Audio Jack Holder (see Misc. Parts) Lower Shield Case 12J0140 Backup Battery 46H4132 Power Switch Knob (see Misc. Parts) I/O Door 05K4345 Base Cover Assembly 73H9919 DIMM Cover Assembly 73H9921 Battery Pack (Li-ion) 73H9951 Battery Pack (NiMH) 73H9952 Battery Pack Latch Kit 11J8315 FDD Bezel 73H9932 Blank Bezel 73H9934 FDD 11J8338 Note: Order either of the below CD-ROM drives that match the FRU number of the drive being replaced. 8-20x CD-ROM 12J0115 8-20x CD-ROM 02K0491 Support Structure (see Misc. Parts) CD/FDD Connector (CD-Model) 73H9935 FDD Connector (non CD-Model) 83H6527 Drive Bracket 12J0144 Box Speaker Assembly 02K4311 Microphone Assembly 73H9939 PC Card Slot (380E/385E) 83H6523 PC Card Slot (380ED/385ED) 05K4495 Heat Sink (for fan) 83H6525 Fan 83H6526 Air Duct (see Misc. Parts) Upper Shield Case 73H9929 Keyboard Bezel 73H9950 LCD GND Holder, Lower (see Misc. Parts)

Models 380/380D/385/385D

LCD FRU (DSTN)

LCD LCD LCD LCD LCD LCD

Cover Inverter Cable Hinge Lens (see Misc. Parts) Panel (12.1" DSTN)
73H9940 73H9946 73H9947 73H9942 73H9944 73H9949
LCD Misc. Parts Includes the following: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1)

The keyboard is opened. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low. The battery power indicator blinks orange. In the ThinkPad features program, the computer can be set to Hibernate when battery becomes low. The default setting is suspend. Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program. Events that cause the computer to exit or resume suspend mode: (Resume) The LCD is opened. (Resume) The keyboard is closed. (Resume) The real time clock alarm is signaled. (Resume) The ring indicator (RI) is signaled by a serial or PCMCIA device. (Resume) The Fn key is pressed. (Resume) An external keyboard key is pressed while operating with ac power. (Exit) Timer conditions are satisfied for entering hibernation mode.
following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. The system is powered off. Notes: 1. In the ThinkPad Features program, the computer can be set to suspend hibernate while docked. 2. The computer cannot enter hibernation mode when: It is powered with ac power and a communication PC card is used. The computer is attached to a DOCK I. Any of the following events can cause the computer to enter hibernation mode: Hibernation mode is requested by the Fn key (Fn+F12). Timer conditions are satisfied in suspend mode. A critical low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad Features program.
The following event causes the computer to exit hibernation mode: The power-on switch is turned on. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation.
Port Replicator Power Overload: If power shutdowns occur intermittently when using PCMCIA-2 devices via a port replicator, suspect a current overload. Some PCMCIA devices use much power; if the maximum usage of each device occurs simultaneously, the total current will exceed the limit, thereby causing a power shutdown. Isolate this problem by removing one of the devices, and use the computer under the same condition to see whether a power shutdown occurs. Do this procedure for all devices; then determine the cause.

1. System board 2. Video card 1. PCMCIA slot assembly 2. PCMCIA device 3. System board
Symptom / Error 861X (Pointing device error when TrackPoint III is enabled.) 8611: System bus error.I/F between 8042 and IPDC. 8612: TrackPoint error. 8613: System board or TrackPoint error. I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device.
FRU / Action in Sequence 1. Reseat the keyboard connector on the video card. 2. Reseat the keyboard TrackPoint III cable on the keyboard card. 3. Keyboard 4. External mouse 5. Video card 6. System board 1. Check that the operating system is installed in the HDD. Install the operating system if it is not installed. 2. Reseat the boot device. 3. Check the startup sequence for the correct boot device. 4. Check that the operating system has no failure and is installed correctly. 1. System board
1. Go to Undetermined Problems on page 235.

FRU Codes

If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU indicated by the two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the page referred to before replacing the FRU.
FRU Code FRU/Action System board CPU card Audio card (ESS) DSP card Front IR unit Rear IR unit Memory (See Memory Checkout on page 206.) Reserved

FRU Code 61 62

FRU/Action External keyboard External mouse LCD assembly Video card External CRT 1. Reseat the drive (FDD-1) 2. Diskette drive (FDD-1) 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive (HDD-1) 2. Hard disk drive (HDD-1) 1. Reseat the hard disk drive (HDD-3) 2. Hard disk drive (HDD-3) 1. Reseat the hard disk drive in the UltraBay (HDD-2) 2. Hard disk drive in the UltraBay (HDD-2) 1. Reseat the hard disk drive (HDD-4) 2. Hard disk drive (HDD-4) PCMCIA-2 (replicator) PCMCIA (under UltraBay) PCMCIA slot assembly CD-ROM drive External CD-ROM drive
Note: The device ID and error codes are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct a problem, see the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem remains after replacement of the FRUs, go to Undetermined Problems on page 235.
Symptom / Error Continuous beeps. One beep and a blank, unreadable, or flashing LCD. FRU / Action in Sequence System board 1. Reseat the LCD connector. 2. LCD assembly 3. Video card 4. System board 5. DC/DC card 1. Boot device 2. System board
One beep, and the message Unable to access boot source.
Symptom / Error One long, two short beeps and a blank or unreadable LCD. One long beep followed by four short beeps each time the power switch is operated. (System cannot power-on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.)

29H9230 29H9372 29H9237 29H9269 85G1897 85G2367 66G7871 12J1448 12J1446 39H7105 29H9235

Keyboard Assembly

Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungary Italian Japanese New World Spanish Norwegian Portuguese Polish Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English 29H9076 29H9074 29H9082 29H9292 29H9073 29H9071 29H9067 29H9065 29H9080 29H9077 29H9291 29H9069 29H9083 29H9081 29H9075 29H9078 29H9290 29H9084 29H9293 29H9072 29H9070 46H5989 29H9079 29H9064 29H9063

Keyboard Unit

Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungary Italian Japanese New World Spanish Norwegian Portuguese Polish Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English 29H9408 29H9406 29H9414 39H6978 29H9405 29H9403 29H9399 29H9397 29H9412 29H9409 39H6977 29H9401 29H9415 29H9413 29H9407 29H9410 39H6976 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395
Model 760E (CD Nonupgradable Type)
Check the Model There are two models of 760E: Both come with an FDD built-in, but only one model is upgradable with an internal CD-ROM drive. The nonupgradable 760E model has the FDD built-in space that is thick enough to install only an FDD. The upgradable 760E model has the FDD built-in space that is thick enough to install a CD-ROM. Verify the 760E model you are servicing before ordering FRU parts. FRUs for the CD-ROM upgradable model are listed in the 760E (CD Upgradable Type) 760ED parts list. (See Model 760E (CD Upgradable Type) or 760ED on page 357.)
Index 3 4a 4b 5a 5b 5c 5d 10a 10b 13 14a 14b 15 16a 16b
16c 17 18a 18b 18c 18d 19a 19b

20 21a 21b

Part (760E CD Nonupgradable Type) LCD Assembly (12.1 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc. parts TrackPoint III Cap Keyboard (See Keyboard Section) Upper Shield Case Video Card Volume Connection Cable Mic Connection Cable DSP Card Rear Shield Case System Board PC Card Slot Eject Button Battery Pack (Li-ion) HDD Removable Strap Hard Disk Drive (810 MB) (U.S.-9546, model U4B) Hard Disk Drive (1.08 GB) (U.S.-9546, model U4A) EMI Sheet Rear Connector Door Base Cover For Japan PC Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card (8 MB) (U.S.-9546, model U4A) DIMM Adapter Card (Blank) (U.S.-9546, model U4B) Lower Spacer FDD Blank Bezel FDD Bezel Option Cover
29H9226 29H9497 69H8403 29H9220 69H8404 39H7038 39H7035 84G6536 29H9212 39H6226 29H9211 29H9210 29H9205 29H9200 11J8234 46H6031 46H6028 29H9232 29H9236 29H9366 29H9367 39H7031 29H9185 39H6249 39H6234 29H9238 66G9228 82H8966 69H8422 83H7126 83H7124 29H9194 29H9239 29H9196 29H9193

Index 24

If either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cables. Replace the keyboard card cables. Replace the keyboard card assembly. ThinkPad 765D (9546), 765L (9547)
Replace the video card. Replace the system board.
Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write-enabled, nondefective 2HD diskette is required. Note: The data on the diskette is altered during this test. Back up the data on the diskette, or use a blank formatted diskette.
FDD-1 represents a diskette drive in the UltraBay. FDD-2 represents the port replicator, expansion unit, or diskette drive attached through the external diskette drive connector.
Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device: 1. Select the advanced diagnostics mode and select Tool; then select FDD-1 or FDD-2 and press the Spacebar. A mark appears next to the selected icon. 2. Press Enter. 3. Insert the blank diskette when instructed. 4. Type Y (Yes) to the question on the screen. 5. Select FDD-1 or FDD-2 and press Enter to run the diskette drive test. 6. If the controller test detects an error, FRU code 10 appears. Replace the system board. 7. If the controller test runs without errors, the drive read/write tests start automatically. 8. If the drive test detects an error, FRU code 50 for FDD-1; or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 9. If FDD-2 test detects an error, move the drive to the computer's diskette drive connector directly, if possible, and test it again as FDD-1.
If no errors occur in the FDD-1 position, the drive is not defective. Go to Port Replicator Checkout on page 428 to isolate the replicator problem. 10. If the drive is attached through an Expansion Unit, go to the service manual of the Expansion Unit to isolate the problem. 11. If the drive is attached through a Diskette Drive Attachment Unit, replace the unit. 12. If no error occurred when testing the formatted diskette, suspect the diskette that was used when the customer reported the problem. If an error occurs when the external diskette drive is attached through the external diskette drive connector and there is not a diskette drive in the UltraBay, reseat the connector on the video card. If the error persists, reseat the external diskette drive connector. If the error persists, replace the following FRUs one at a time: 1. External diskette drive kit 2. Video card 3. External diskette drive connector

Procedure continues on the following page.
When replacing: Do not cover the gaskets with the video card. For the Model 765D, remove the video cable. (See page 477)
Size (quantity) M2.5 x 4 mm, Nylon (2) M2 x 4 mm (2) M2.6 x 5 mm (1)
Torque 4 kgcm 2.5 kgcm 3 kgcm
1150 Fan and Video Cable (765D-Unique)
Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) External FDD Connector (1130) Video Card (1140) Note: Be careful not to touch the fan rotor when assembling or disassembling. 3 : Fan 4 : Video Cable (765D unique)
Size (quantity) Screw Fan, P/N 46H5766 (2)
1160 Modem Holder, DC/DC Card, Inverter Card
Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) External FDD Connector (1130) Video Card (1140) : Module Jack 4 : DC/DC Card 6 : Inverter Card
Size (quantity) M2.5 x 14 mm, Nylon (1) M2.5 x 4 mm, Nylon (2) M2.5 x 6 mm, Nylon (2)
Torque 4 kgcm 4 kgcm 3.5 kgcm
When replacing: The following figure shows the microphone cable path.
1170 DSP Card or ESS Card
Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) External FDD Connector (1130) Video Card (1140) DC/DC Card and Module Jack (1160)
Size (quantity) M2.5 x 4 mm, Nylon (1)
When replacing: 1. The following figure shows the microphone cable path:
2. When replacing the DSP card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced.

1180 Lower Shield Case

Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) External FDD Connector (1130) Video Card (1140) Module Jack (1160)
Size (quantity) M2.5 x 4 mm, Nylon (2) M2.5 x 6 mm, Nylon (1) 5 mm, X' (4) 5.5 mm, X' (2) M2.5 x 4 mm, flathead (4)
Torque 4 kgcm 4 kgcm 5.5 kgcm 5.5 kgcm 3 kgcm

1190 CPU Card

Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) Video Card (1130) DC/DC Card and Module Jack (1160) DSP Card (1170) Lower Shield (1180)

Step 7

Size (quantity) M2.5 x 5 mm, flathead (2)

Torque 3.5 kgcm

Attention Connect the CPU card using the exact procedure shown in the figures, and make sure that the two CPU card connectors are connected properly. If these connectors are not connected, you cannot power on the computer. Do not touch the shaded area of the CPU card when connecting.

DIMM Card Holder AC Adapter (56W) 3-pin 2-pin Keyboard Misc. Parts Misc. Parts, 765D Misc. Parts, 765L (Includes the following:) Fan Silencer Stopper Metal Plate Modem Lever DSP Holder Rear IR Lens Model Name Label Security Plate
97H3419 29H9237 29H9230 29H9372 29H9237 82H8875 11J8116 97H3424 11J8117 29H9211 12J1571 46H5750 29H9206 29H9209 29H9192 29H9214 46H5763 84G6536 11J8123 46H5765 12J2583 12J2585 39H7105 29H9235 46H5367

46H6034 05K4732

LCD FRU

13.3 XGA, 11J8133

Index Part See LCD cover group LCD Front Cover (See LCD cover group) LCD Panel (13.3 XGA) Pinch Rubber See LCD cover group Hinges LCD Cable Assembly See LCD cover group
11J8185 11J8186 11J8135 11J8136

13.3 XGA, NEC 11J9654

Index Part See LCD cover group LCD Front Cover (See LCD cover group) LCD Panel (13.3 XGA, NEC) Pinch Rubber See LCD cover group Hinges LCD Cable Assembly See LCD cover group
LCD cover group Includes the following: Rear Cover LCD front cover Bracket, LCD Structure Gasket, long Slide Knob Slide Plate Rail Guide, (right/left) Rubber Bumper Hinge Cap Logo (large/small) Screw Cap Screw
11J9655 11J8186 11J8135 11J9657

11J8134

Note Do not use the NEC LCD (FRU 11J9654) instead of the LCD (FRU 11J8133) and vice versa.

Keyboard FRU

Part Palm Rest For Japan Keyboard Card Standby Battery Speaker (right) Speaker Holder (right) Volume Knob Keyboard Foot See Keyboard Keyboard EMI Plate Palm Rest Rear Cover Keyboard Base Keyboard FPC Bracket LCD Indicator Assembly LCD Indicator Assembly Cover Volume Connection Cable Backup Battery Speaker Holder (left) Speaker (left)
11J8131 11J8130 46H5776 29H9225 29H9225 46H5777 39H7037 39H7038 11J8184 11J8132 29H9218 39H7035 29H9220 39H7036 29H9211 39H6983 46H5778 39H6983
Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese Korean New World Spanish Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English 12J1510 12J1508 12J1516 12J1507 12J1505 12J1501 12J1499 12J1514 12J1511 12J1503 12J1517 12J1520 12J1515 12J1509 12J1512 12J1518 12J1506 12J1504 12J1519 12J1513 12J1498 12J1497
Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese Korean New World Spanish Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English 97H3374 11J8221 11J8127 11J8220 11J8218 11J8215 11J8214 97H3378 97H3375 11J8216 11J8126 97H3381 11J8128 97H3373 11J8129 97H3379 11J8219 11J8217 97H3380 97H3377 11J8025 11J8124

codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can cause subsequent error codes to be false. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index on page 542.
Port Replicator Problems: If you suspect a problem with the Port Replicator, see Common Devices Checkout on page 681. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by any one of them. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change.
What to Do First: Include the following in the parts
exchange form or parts return form that is attached to the returned FRU: 1. 2. 3. 4. 5. 6. 7. 8. 9. Name and phone number of servicer Date of service Date when part failed Date of purchase Failure symptoms, error codes appearing on display, and beep symptoms Procedure index and page number in which failing FRU was detected Failing FRU name and part number Machine type, model number, BIOS level, and serial number Customer's name and address
Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following: Note for Warranty: 1. Check the ECAs (Engineering Change Announcements) of the device that pertain to the system failure before billing the customer. 2. During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that may indicate that the system was subjected to stresses beyond normal use:
The following is not covered under warranty: LCD panel cracked from the application of excessive forces, shock, or from being dropped Scratched (cosmetic) parts Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force Damage caused by liquid spilled into the system Damage caused by improper insertion of a PCMCIA Card or the installation of an incompatible card Damage caused by foreign material in the diskette drive or UltraBay II Diskette drive damage caused by the diskette drive cover being pressed or by the insertion of diskettes with multiple labels Damaged or bent diskette eject button CD-ROM drive damage caused by excessive force, by shock, or by being dropped Fuses blown by the attachment of a nonsupported device Forgotten computer or hard disk password (making the computer or hard disk unusable) If the following symptoms are present, they may indicate damage caused by nonwarranted activity: Missing parts might be a symptom of unauthorized service or modification. HDD spindles can become noisy from being subjected to excessive force or from being dropped. I9990303 errors can be caused by exposure to strong magnetic fields.

computer cannot enter suspend mode. 5. The computer does not enter suspend mode when the eject lever of the UltraBay II pops out. Events that cause the computer to resume operation from suspend mode: The LCD is opened. The real time clock alarm is signaled. The ring indicator (RI) is signaled by a serial or PCMCIA device. The Fn key is pressed. An external keyboard key is pressed while the computer is connected to ac power. Computer also exits suspend mode when timer conditions are satisfied for entering hibernation mode.
For the Windows NT User Windows NT users cannot create a hibernation file in a system that uses the NTFS format system (the default format). If you want to use hibernation mode, you should reinstall Windows NT with a FAT format system. Note: Before using hibernation mode, you need a hibernation file. In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. The system is powered off. Notes: 1. In the ThinkPad Configuration program, the computer can be set to suspend/hibernate while docked. 2. The computer cannot enter hibernation mode when: It is powered with ac power and a communication PC Card is used. It is attached to a Dock I. When the eject lever of the UltraBay II pops out. Events that cause the computer to enter hibernation mode: Hibernation mode is requested by the Fn key (Fn+F12). Timer conditions are satisfied in suspend mode. A critically low battery condition occurs.
The PS2 HIBernation command is set in the ThinkPad Configuration program. The computer exits hibernation mode and resumes operation when the power-on switch is turned on. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation.
The symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the FRU/Action columns. If replacing a FRU did not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also be used to help you decide which FRUs to have available when servicing a computer. Numeric error codes show the errors detected in POST or system operation. In the following error codes, X can be any number. If no codes are available, use narrative symptoms. If the symptom is not listed, go to Undetermined Problems on page 561. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.

Symptom / Error 602 (Diskette read error.)
FRU / Action in Sequence 1. Go to Diskette Drive Checkout on page 529. 2. Diskette 3. Diskette drive 1. Go to Diskette Drive Checkout on page 529. 2. Diskette drive 3. System board 1. Serial device 2. Communication cable 3. System board 1. Hard disk drive 2. System board
604 (An unacceptable ID was read from the diskette drive.) 11XX 1101: Serial_A test failure. 17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: Presence test failure. (PCMCIA revision number also checked.) 8082: PCMCIA register test failure. 860X (Pointing device error when TrackPoint III is disabled.) 8601: System bus error8042 mouse interface. 8602: External mouse error. 8603: System bus or mouse error. 861X (Pointing device error when TrackPoint III is enabled.) 8611: System bus errorI/F between 8042 and IPDC. 8612: TrackPoint error. 8613: System board or TrackPoint error.
1. System board 2. Video card 1. PCMCIA slot assembly 2. PCMCIA device 3. System board 4. PC Card in docking station/PC Card enabler 1. External mouse 2. External keyboard 3. System board
1. Reseat the keyboard connector on the video card. 2. Reseat the TrackPoint III cable on the keyboard card. 3. Keyboard 4. External mouse 5. Video card 6. System board
Go to Undetermined Problems on page 561.
The device ID and error code indicate the detailed portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause might be because the new FRU is detective or the FRU was incorrectly installed.
Icon Device ID Suspected Device System board Keyboard Math coprocessor Pointing device

Suspected Device Memory

053 017

Hard disk in UltraBay II

Second external hard disk drive FDD in the UltraBay II
External diskette drive or FDD connector of the port replicator 1. Connection of the PCMCIA slot 2. PCMCIA External PCMCIA

Audio (Crystal)

DVD drive in UltraBay II

External DVD drive

USB port
USB port of the port replicator

First external USB port

Second external USB port
FRU Code FRU System board CPU card DC/DC card Modem card

FRU Code 45 50

FRU Memory (see Memory Checkout on page 532) Reserved External keyboard External mouse AC Adapter Speaker Battery in the battery bay Battery in the UltraBay II Fan LCD unit DVD Adapter Card Video card External CRT 1. Reseat the diskette drive (FDD-1). 2. Reseat the external FDD cable on the video card. 3. Diskette drive (FDD-1) 1. Reseat the diskette drive (FDD-2). 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive (HDD-1). 2. Hard disk drive (HDD-1) 1. Reseat the hard disk drive (HDD-3). 2. Hard disk drive (HDD-3) 1. Reseat the hard disk drive in UltraBay II (HDD-2). 2. Hard disk drive in UltraBay II (HDD-2) 1. Reseat the hard disk drive (HDD-4). 2. Hard disk drive (HDD-4) PCMCIA-2 (replicator) 1. Reseat the PCMCIA slot assembly 2. PCMCIA slot assembly Port replicator Main board of the docking station USB card of the docking station CD-ROM drive External CD-ROM drive DVD drive External DVD drive

29H9366 29H9367 29H9228 82H8884 82H8489 45H8791 12J0424 11J8952 39H7448 11J8968 11J8941 11J8942 11J8943 11J8822 11J8823 29G9269 85G1897 85G1529 84G2531 84G2532 84G6474 84G1303 84G1304 95F5723 85G2367 42H2767 42H2768 42H2769 42H2817 42H2818 42H2819 42H2820
Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Version 1.40 USB-Parallel Connector 72X8546 35G4703 66G5180 95F3598 05L1738 05K2586
IBM Power Cord Part Number Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Thailand, Trinidad (West Indies), United States of America, Venezuela Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China (includes Hong Kong), Qatar, Singapore, United Kingdom Austria, Belgium, Bulgaria, Chile, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Israel, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, former Yugoslavia Japan Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay Bangladesh, Pakistan, South Africa, Sri Lanka
Used in These Countries Argentina, Australia, Papua New Guinea, New Zealand, Paraguay, Uruguay
Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Thailand, United States of America, Venezuela Austria, Belgium, Bulgaria, Czech Republic, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Turkey, former Yugoslavia Denmark Bangladesh, Pakistan, South Africa, Sri Lanka Abu Dhabi, Albania, Antigua, Bahrain, Brunei, Dubai, Fiji, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China (includes Hong Kong), Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Ethiopia, Italy, Libya Israel Korea

External Diskette Drive Test
Use the following procedure to isolate the diskette problem to a controller, drive or diskette. A scratch, write-enabled 2HD diskette is required. 1. Select the icon FDD on the TEST MENU. By doing this, the controller test and the drive read/write test run. If the controller test detects an error, FRU code 10 appears. In this case, replace the system board. 2. If the controller test run without errors, follow the instructions on the screen and insert a scratch diskette. 3. If the drive test detects an error, FRU code 50 appears. If the diskette media are known to be good, replace the drive or the drive cable.
External Display Self-Test
If the display problem occurs only when using an external display, use the following instructions to correct the problem. Note Before you replace a display, check the following list to see if it is connected correctly. 8506 and 8508 displays must be connected to an Image Adapter/A or an Image-I Adapter/A. 63XX and 85XX systems support either 63XX or 85XX displays. 85XX systems with an XGA-2 adapter support 95XX displays. 95XX systems support either 63XX, 85XX, or 95XX displays. ThinkPad models support either 85XX or 95XX displays. If the screen is rolling, replace the display assembly. If that does not correct the problem, replace FRUs in the following order until the problem goes away: 1. 2. 3. 4. Video card Display adapter (any type) System board Bus adapter (if used)
If the screen is not rolling, run the display self-test as follows: 1. 2. 3. 4. 5. Power-off the computer and display. Disconnect the display signal cable. Power-on the display. Set the contrast to its maximum position. Set the brightness control to the center detent position. IBM Mobile Systems HMM
Check for the following conditions: You should be able to vary the screen intensity by adjusting the contrast and brightness controls. The screen should be white or light gray, with a black margin (test margin) on the screen. Note: The location of the test margin varies with the type of display. The test margin might be on the top, bottom, or one or both sides. If you do not see a test margin on the screen, replace the display. If there is a test margin on the screen, replace the system board. Note: On ThinkPad Models 700, 700C, 720C, 720C, do the following: 1. Video card 2. System board
External Keyboard/Auxiliary Input Device Checkout
The following auxiliary input devices may be available for IBM ThinkPad models. Numeric keypad Mouse (PS/2 compatible) External keyboard (with Keyboard/Miniature Mouse cable)