Affordable easy-to-use business notebooks
IBM ThinkPad 390E Notebooks
Highlights All-in-one convenience The ThinkPad 390E offers a sleek all-inone design which integrates a diskette, CD-ROM and hard disk drive plus an integrated 56K1 V.90 modem in a convenient, easy-to-use package. ! NEW Performance and affordability With an Intel Mobile Pentium II processor at up to 333MHz 2 or a Mobile Intel CeleronTM processor at up to 366MHz, S.M.A.R.T.3 hard disk drive up to to 6.4GB,4 and up to 64MB RAM standard, the new ThinkPad 390E delivers a serious business notebook at a very affordable price. Versatile portability The ThinkPad 390E offers incredible flexibility and solid investment protection. In addition to the standard CD-ROM/FDD combo, the versatile UltraBayTM FX accepts an optional DVD/FDD Combo drive, second hard disk drive with adapter or second battery. The ThinkPad 390E also features easy-to-upgrade hard disk drives and memory, as well as an optional port replicator with IBM Wake on LAN that supports remote system manageability. Compelling multimedia Presentations will come to life with the ThinkPad 390Es 14.1", 13.3" or 12.1" high resolution active matrix TFT displays with wide viewing angles suitable for group viewing, high-speed CD-ROM drive and dynamic Altec Lansing stereo speakers. Easy network connectivity The ThinkPad 390E is comprehensively tested with network PC Cards and has an integrated 56K modem that keeps you connected wherever your work or travel takes you.
All-in-one convenience and flexibility
The new feature-packed ThinkPad 390E is an ideal solution for businesses looking for an affordable, easy-to-use, easy-to-manage notebook computer. Designed with flexibility in mind, the new UltraBay FX lets you customize the ThinkPad 390E to carry the tools you need for your business. Outside the office, the ThinkPad 390E gives you the flexibility to work when and where you want. The integrated 56K modem gives you fast access to the Internet or network. Advanced multimedia features provide a compelling presentation platform with a powerful processor, dynamic stereo speakers, large TFT display, fast CD-ROM or optional DVD drive and superb graphics support. Back at the office, the optional Enhanced Port Replicator with EtherJetTM Feature gives you convenient cable management, expansion capability and network connectivity with remote system manageability via Wake on LAN. Whether youre looking for a Windows 985 or a Windows NT Workstation solution, ThinkPad 390Es technology and IBMs renowned service and support can deliver and protect your investment like no other notebook.
ThinkPad 390E technical specifications 390E Model 2626Intel processor E0U/ENU 333MHz2 Mobile Pentium II 256KB (onboard) 14. " TFT/16M 1 1024x768 64/256MB
UltraBay FX (with CD-ROM/FDD combo drive)
390E D0U 300PE MHz Mobile Pentium II 256KB (onboard) 14. " TFT/16M 1 1024x768 64/256MB 4.3GB upgradable 24X-10X internal 56K V.90 yes 2.5MB Sound Blaster Pro support, Altec Lansing stereo speakers up to 4Mbps Li-Ion/4.0 hrs 8.0 hrs Yes Windows 985 1.8"x12.4"x10" 7 lbs.7
390E C0U 300PE MHz Mobile Pentium II 256KB (onboard) 13.3" TFT/16M 1024x768 32/256MB 3.2GB upgradable 24X-10X internal 56K V.90 yes 2.5MB Sound Blaster Pro support, Altec Lansing stereo speakers up to 4Mbps NiMH/3.0 hrs 7 hrs.5 Yes Windows 985 1.8"x12.4"x10" 7 lbs.5

B0U 366MHz Mobile Celeron 128KB (onboard) 12. " TFT/16M 1 800x600 32/256MB 4.8GB upgradable 24X-10X internal 56K V.90 yes 2.5MB Sound Blaster Pro support, Altec Lansing stereo speakers up to 4Mbps NiMH/2.6 hrs 6.8 hrs Yes Windows 985 1.8"x12.4"x10" 7 lbs.5
L2 cache Display/colors Resolution Memory (std/max) Hard disk drive CD-ROM drive Diskette drive Integrated modem1 AGP Video RAM Enhanced audio
6.4GB4 upgradable 24X-10X internal 56K1 V.90 yes/yes 2.5MB Sound Blaster Pro support, Altec Lansing stereo speakers up to 4Mbps
Integrated infrared Battery type/battery life with second optional battery in UltraBay FX UltraBay FX Preloaded operating system Dimensions Weight9
Li-Ion/3.8 hrs 7 hrs.6 Yes Windows 985/Windows NT 1.8"x12.4"x10" 7 lbs.7

June1999

Key features and benefits
! Multimedia features NEW Mobile Pentium II PE processors or Mobile Celeron processors to run todays and tomorrows applications Large, bright active matrix TFT displays up to 14.1" for group presentation viewing Accelerated Graphics Port (AGP) for superior graphics performance NeoMagic MagicGraph256AVTM 256-bit video for razor-sharp graphics 24X-10X7 CD-ROM Optional DVD drive MPEG-1 video playback support Altec Lansing stereo speakers located on display to deliver sound directly to you Sound Blaster Pro audio support Integrated microphone External microphone jack and stereo speaker/headphone jack S-Video out for TV
PC Card support/ports/interfaces Two Type II or one Type III PC Card slot support, ZV port enabled, CardBus support Standard I/O ports: external monitor up to 1280x1024 resolution, serial, enhanced parallel, infrared, mouse/keyboard, audio I/O, Universal Serial Bus (USB) Port replicator connector Compatible operating systems10 Windows 98, Windows 95, Windows 3.11, Windows NT 4.0, OS/2 Warp V4 Investment protection UltraBay FX holds an optional second hard disk drive up to 10GB, a DVD/FDD Combo drive or second battery User-upgradable hard disk drives and memory Optional Enhanced Port Replicator with EtherJetTM Feature available Optional warranty upgrades11
Asset protection IBM lock slot for optional cable lock system Power-on and hard disk drive password support Supervisor password Recovery CD restores factory preload UltraBay FX lock screw Software12 Lotus SmartSuite Millennium: Word Pro word processor, 1-2-3 spreadsheet, Freelance Graphics, Approach data base, Organizer scheduler and ScreenCam included Norton AntiVirusTM (OEM version), ConfigSafe, PC-Doctor, Recovery CD and much more

Ease-of-use Comfortable, full-size 85-key keyboard with ergonomic palm rest and fold-out feet TrackPoint pointing device with Press-toSelect can help you speed program launches and reduce keystrokes Internet Scroll Bar to maximize Internet and spreadsheet productivity All-in-one convenience with integrated CD-ROM and diskette drive combo or optional DVD/FDD Combo driveno need to carry extra drives and cables Online Users Guide Manual volume and brightness control convenience
ThinkPad Proven solutions13 The following selection of ThinkPad Proven options are suggested to optimize the funtionality of your ThinkPad 390E notebook: Stellar manageability ThinkPad EasyRollerTM Carrying Case IBMs Universal Manageability tools from Port, Inc. (TP99840) to protect your streamline and automate PC systems valuable ThinkPad investment. management and support tasks leverag- Xirlinks C-it Digital Video Camera with C-it ing existing system management Mail (XVP510) send video mail, or add products in the enterprise. These leadingvideo to a presentation. edge, standards-based PC tools are CNF, Inc.s cardport DVD-ROM (10002) included in ThinkPad notebooks, helping portable, external DVD data solution that to reduce Total Cost of Ownership of your easily connects through your PCMCIA slot networked PCs and allowing you to focus Addonics, Inc. PocketZipTM (100MB) and vital company resources on essential PocketSuperDiskTM (120MB) external rebusiness activities. movable storage drives. www.ibm.com/pc/us/software/ Compu-Lock, Inc.s TravAlert Electronic sysmgmt Mobile Alarm System (TA-1) security in the office, and on the road. Please visit www.pc.ibm.com/ thinkpad/proven for more information and ordering instructions.
The ideal desktop alternative
The optional Enhanced Port Replicator with EtherJet Feature offers: Cable management for convenient connection to desktop peripherals Integrated 10/100 EtherJet network interface card IBM Wake on LAN support for remote systems management capability I/O ports: serial, enhanced parallel, mouse, keyboard, external monitor, audio I/O, MIDI/joystick Warm docking Two PC CardBus slots that support two Type II or two Type III PC Cards Dual IBM lock slots to secure the ThinkPad notebook, the PC Cards and the Port Replicator USB port

Options by IBM Options by IBM offers a wide range of upgrades designed for your ThinkPad notebook with IBM service and support. For a complete list of options visit
www.ibm.com/pc/us/accessories (U.S.) www.ibm.com/pc/ca/accessories (CA)
32MB SDRAM SO DIMM 76H0294 64MB SDRAM SO DIMM 20L0241 128MB SDRAM SO DIMM 01K1150 10GB Hard Disk Drive with Adapter (UltraBay FX) 05K8983 6.4GB Hard Disk Drive with Adapter (UltraBay FX) 05K8923 Li-Ion Battery 02K6513 56W AC Adapter 83H6739 DVD/FDD Combo (UltraBay FX) 05K8921 Port Replicator 46H4209 Enhanced Port Replicator with EtherJet Feature 05K4872 900MHz Cordless Computer Connection 04K0064 Turbo 16/4 Token-Ring PC Card (RJ-45) 85H3629 EtherJet PC Card Combo 10BaseT/2 72H4534 10/100 EtherJet CardBus Adapter 08L3147 SmartCard Security Kit 10L7333
IBM service and support One-year limited warranty14 International Warranty Service15 EasyServTM,16 depot repair service via courier Toll-free hardware support during the warranty period Web-based support Service options11 to provide up to five years of service coverage from date of ThinkPad notebook purchase (including warranty period). Service options must be purchased during the original product warranty period. IBM SystemXtra SystemXtra is designed to help qualified customers make the most of their ThinkPad notebook investment by combining a host of technologies, services, software, training and convenient financing.17 For more information, visit
www.ibm.com/pc/us/systemxtra
PC Data Vaulting Safeguard your valuable data with IBMs automated, online data backup and realtime recovery solution for fast-paced mobile users. In North America, visit
www.ibm.com/pc/us/thinkpad/ datavault.html for more information.
Need more information? World Wide Web U.S. www.ibm.com/pc/us/thinkpad Canada www.ibm.com/pc/ca/thinkpad IBM Fax Information Service U.S. IBM-3395 ThinkPad Information Directory Doc #11078 Product and Dealer Location Information U.S. 426-7255 ext. 4751 Canada 426-2255
!Get Year 2000 Ready www.ibm.com/pc/year2000
These 56K modems are designed to be capable of receiving data at up to 56Kbps from a compatible service provider, and transmitting data at up to 31.2Kbps. Public networks currently limit maximum download speeds to about 53Kbps. Actual speeds depend on many factors and are often less than the maximum possible. Complies with V.90 ITU 56K specification as of 2/98. MHz only measures microprocessor internal clock speed, not application performance. Other factors also affect application performance. Self-Monitoring, Analysis and Reporting Technology. GB means billion bytes when referring to hard disk drive capacity. Accessible capacity varies. Delivered with Windows 98 preloaded on the hard disk drive and a Windows 98 Recovery CD in the box. For customers who prefer Windows 95, a Windows 95 Recovery CD is also included for installation of Windows 95. Installation of Windows 95 results in the removal of Windows 98 preload. Maximum memory varies depending on model and may require replacement of standard memory with optional maximum memory module. Variable read rate. Actual playback speed will vary and is often less than the maximum possible. Results obtained using BAPCo (Business Applications Performance Corporation) SYSmark Benchmark Test. Battery life (and recharge times) will vary based on many factors including screen brightness, applications, features, power management, battery conditioning and other customer preferences. Battery life may be less using Windows NT. Includes battery; weight may vary due to vendor components, manufacturing process and options. Level of support varies by operating system. Operating systems not preloaded on the system may not provide full-feature functionality. Please refer to www.pc.ibm.com/support, select a notebook brand, click on Product Information, choose your machine type, then click on Product Limitations. Service options available based on specific ThinkPad notebook purchased; details available via fax by calling 426-3395 and requesting document #11017

or call your IBM authorized reseller for additional information. Some software may differ from its retail version (if any) and may not include user manuals or all program functionality. Warranty, service and support for nonIBM products are provided directly to you by third parties, not IBM. IBM makes no representations or warranties regarding non-IBM products. For non-IBM software applicable third-party software licenses may apply. IBM makes no warranties, expressed or implied, regarding ThinkPad Proven products and services, including Year 2000 readiness and any implied warranties of merchantability or fitness for a particular purpose. For terms and conditions or a copy of IBMs Statement of Limited Warranty, call 772-2227 in the U.S. and in Canada, call 426-2255. Available in those countries where IBM and IBM resellers sell and service ThinkPad products. Registration required. Service level is based on the standard service for ThinkPad notebooks in that particular country. The customer may be asked certain diagnostic questions before a courier is sent. Your ThinkPad purchase includes this depot repair service during the warranty period. It is available after the warranty period for an additional charge. Available in the United States for no additional charge during the warranty period. SystemXtra is available to commercial and state and local government customers with valid credit. Leasing is based on a minimum qualifying level of $1,000 of IBM Personal Systems Group hardware. Program is subject to change without notice. Additional terms, conditions and limitations may apply. IBM Global Financing offerings are made available through IBM Credit Corporation in the US and other IBM subsidiaries and divisions worldwide. As an ENERGY STAR Partner, IBM has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.
International Business Machines Corporation 1999 Produced in the United States of America 6-99 All rights reserved. IBM reserves the right to change specifications or other product information without notice. This publication could include technical inaccuracies or typographical errors. References herein to IBM products and services do not imply that IBM intends to make them available in other countries. IBM provides this publication AS IS, without warranty of any kind, either expressed or implied, including the implied warranties of merchantability or fitness for a particular purpose. Some jurisdictions do not allow disclaimer of express or implied warranties, therefore this disclaimer may not apply to you. IBM, EasyServ, EtherJet, the IBM e-business logo, OS/2, SystemXtra, ThinkPad, ThinkPad Proven, TrackPoint, UltraBay and Wake on LAN are trademarks or registered trademarks of IBM Corporation. Microsoft, Windows, Windows NT and the Microsoft logos are trademarks or registered trademarks of Microsoft Corporation. Intel, Celeron, Pentium and MMX are trademarks or registered trademarks of Intel Corporation. Lotus SmartSuite and WordPro are trademarks or registered trademarks of Lotus Development Corporation. Other company, product and service names may be trademarks or service marks of others. Made in Taiwan, Netherlands, Peoples Republic of China or assembled in the U.S. of U.S. and non-U.S. components.

Flash UUID. Running the Diagnostics. PC Doctor System Diagnostics. FRU Removals and Replacements. FRU Service Procedures. Battery ASM. Hard Disk Drive Combo Bay. Diskette Drive (FDD ASM). CD-ROM ASM. Combo Bay FPC. Hard Disk Adapter Combo Bay ASM. Modem Card. Backup Battery (RTC). Keyboard. LED Board. Upper Heatsink. PCMCIA Slots. CPU Board. LCD Panel ASM. Upper Cover ASM. IMM Lower Heatsink ASM. Fan ASM. Power Latch, IR Board, and DC-DC & BATT Board System Board. Combo Bay Interposer Board. LCD Bezel ASM 14.1". Speaker ASM 14.1". VR Board ASM 14.1". Microphone ASM 14.1". LCD Panel ASM 14.1". LCD Inverter ASM 14.1" LCD FPC ASM 14.1". LCD Bezel ASM 13.3". Speaker ASM 13.3". VR Board ASM 13.3" LCD Inverter ASM 13.3". Microphone ASM 13.3". LCD Panel ASM 13.3". LCD FPC ASM 13.3". LCD Bezel ASM 12.1". Speaker ASM 12.1" VR Board ASM 12.1". LCD Inverter ASM 12.1" Microphone ASM 12.1". LCD Panel ASM 12.1". LCD FPC ASM 12.1". Switch Location. System Unit Parts Listing. LCD Unit Parts Listing. 12.1" LCD ASM Parts Listing. 13.3" LCD ASM Parts Listing. 14.1" LCD ASM Parts Listing.
Service Tools. Notices. Trademarks.

Introduction

Important Service Information
Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or down-load information. The Canadian BBS phone numbers are: Montreal Toronto Vancouver Winnipeg 514-938-3022 905-316-4255 604-664-6464 204-934-2735

FRU Replacement Strategy

Before Replacing Parts Ensure that all diskette fixes are installed prior to replacing any FRUs listed in this manual. Use the following strategy to prevent unnecessary FRU replacement and service expense: If you are instructed to replace a FRU and that does not correct the problem, reinstall the original FRU before you continue. Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and the first board that you replaced does not correct the problem, reinstall the original board, then replace the other (processor or system) board. If an adapter or device consists of more than one FRU, an error code may be caused by any of the FRUs. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms.

Electrical Safety

Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. Do not work alone under hazardous conditions or near equipment that has hazardous voltages. Disconnect all power before: Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. If you need to work on a machine that has exposed electrical circuits, observe the following precautions: Ensure that another person, familiar with the power-off controls, is near you. Attention: Another person must be there to switch off the power, if necessary. Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Attention: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body. When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.
Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools and testers. Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. Do not service the following parts with the power on when they are removed from their normal operating places in a machine: Power supply units Pumps Blowers and fans Motor generators and similar units. (This practice ensures correct grounding of the units.) If an electrical accident occurs: Use caution; do not become a victim yourself. Switch off power. Send another person to get medical aid.

Symptoms (Verified) Power failure. (The power-on indicator does not go on or stay on.) POST does not complete. No beeps or error codes/messages are indicated. POST beeps, but no error codes are displayed. POST detected an error and displayed numeric error codes. The diagnostic test detected an error and displayed a FRU code. Other symptoms (such as LCD display problems). Symptoms cannot be recreated (intermittent problems). Go to Power System Checkout on page 33, then use table in Power-Related Symptoms on page 44. Symptom-to-FRU Index on page 39, then use table in No Beep Symptoms on page 43. Symptom-to-FRU Index on page 39. Symptom-to-FRU Index on page 39, then use table in Numeric Error Codes on page 40. Running the Diagnostics on page 50. Symptom-to-FRU Index on page 39. Use the customer-reported symptoms, and go to Symptom-to-FRU Index on page 39.

Audio Checkout

Do as follows: 1. Boot from and start PC Doctor. (See PC Doctor System Diagnostics on page 51 for details.) 2. Select Interactive Tests. 3. Select Internal Speaker. If no sound is played, replace the speaker or the system board. 4. Select Stereo Speaker. If no music is played, replace the speaker or the system board.

Diskette Drive Checkout

Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write-enabled, non-defective, high-density (2HD) diskette is required. CAUTION: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device. See Running the Diagnostics on page 50 for details. 1. Boot from and start PC Doctor. (See PC Doctor System Diagnostics on page 51 for details.) 2. Select Diagnostics. 3. Select Diskette Drives. 4. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reseat the connector on the system board. If the error still remains: 1. Reseat the Combobay ASM. 2. Reseat the Diskette Drive (FDD ASM). 3. Replace the Diskette Drive (FDD ASM). 4. Replace the Combobay Interposer card ASM. 5. Replace the system board.

CD-ROM ASM Checkout

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM disc does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from and start PC Doctor. (See PC Doctor System Diagnostics on page 51 for details.) 2. Select Interactive Tests.
3. Select CD-ROM/DVD Test. 4. Follow the instructions in the message window. If an error occurs, reseat the connector on the system board. If the error still remains: 1. Reseat the Combobay ASM. 2. Reseat the CD-ROM ASM. 3. Replace the CD-ROM ASM. 4. Replace the Combobay Interposer card ASM. 5. Replace the system board.

Flash Memory Update: The flash memory update
is required for the following conditions: New versions of system programs New features or options

Modem Board Checkout

Do the following to isolate the problem to the system internal modem: 1. Boot from and start PC Doctor. (See PC Doctor System Diagnostics on page 51 for details.) 2. Select Diagnostics. 3. Select Other Devices. 4. Run Modem Loopback Test and Modem Dialtone/DTMF Test. 5. Follow the instructions in the message window. 6. If the test detects a modem problem, replace the modem card.

Power System Checkout

To verify the symptom of the problem power on the computer using each of the following power sources: 1. Remove the battery ASM. 2. Connect the AC Adapter and check that power is supplied. 3. Disconnect the AC Adapter and install the charged battery ASM; then check that power is supplied by the battery ASM. If you suspect a power problem, refer to the appropriate power supply check listed below: Checking the AC Adapter Checking the Operational Charging on page 34 Checking the Battery ASM on page 34
Checking the AC Adapter: You are here
because the computer fails only when the AC Adapter is used: If the power problem occurs only when the ThinkPad Port Replicator with Advanced Etherjet Feature. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to Checking the Operational Charging on page 34. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure.

Pin 1 2

Voltage (V dc) +15.5 to +17.0 Ground
If the voltage is not correct, replace the AC Adapter. If the voltage is within the range, do the following: Replace the DC-DC & BATT board. Replace the system board. If the problem is not corrected, go to Undetermined Problems on page 47 Note: An audible noise from the AC Adapter does not always indicate a defective adapter.
Checking the Operational Charging: To check operational charging, use a discharged battery pack (Battery ASM) or a Battery ASM that has less than 50% of the total power remaining when installed in the computer.

Perform operational charging. If the battery status indicator does not turn on, remove the Battery ASM and let it return to room temperature. Reinstall the Battery ASM. If the charge indicator still does not turn on, replace the Battery ASM. If the charge indicator still does not turn on, replace the DC-DC & BATT board, then the system board. Then reinstall the Battery ASM. If the reinstalled Battery ASM is not charged, go to the next section.
Checking the Battery ASM: Battery ASM
charging will not start until the Fuel-Gauge shows that less than 95% of the total power remains; with this condition, the Battery ASM can charge to 100% of its capacity. This protects the Battery ASM from being overcharged or having a shortened life. Do the following: 1. Power off the computer. 2. Remove the Battery ASM and measure the voltage between battery terminals 1(+) and 7(-). See the following figure:
Note: Signal lines, not used in these steps, are used for communications between the system and the battery. 3. If the voltage is less than 10.6V (Li-Ion) or 9.6V (NiMH), the Battery ASM has been discharged, recharge the Battery ASM. If the voltage is still less than 10.6V (Li-Ion) or 9.6V (NiMH), replace the battery. 4. If the voltage is more than 10.6V (Li-Ion) or 9.6V (NiMH), measure the resistance between battery terminals 5 and 7. The resistance must be 390 ohm (Li-Ion) or 4 to 3K ohm. If the resistance is not correct, replace the Battery ASM. If the resistance is correct, replace the DC-DC & BATT board then the system board.

TrackPoint Checkout

If the external mouse is connected, the TrackPoint does not work. In this case, please detach the external mouse to check the TrackPoint. If this does not correct the TrackPoint problem, continue with the following. After you use the TrackPoint, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the TrackPoint pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops ina short period of time. If a click button problem or pointing stick problem occurs, do the following: 1. Boot from and start PC Doctor. (See PC Doctor System Diagnostics on page 51 for details.) 2. Select Interactive Tests. 3. Select Mouse. 4. Follow the instructions in the message window. If either the pointing stick or the click button does not work, do the following actions one a time to correct the problem. Do not replace a non-defective FRU. 1. Reseat the keyboard cables. 2. Replace the keyboard. 3. Replace the system board.
Power Management Features
Three power management modes are available in the computer system to reduce power consumption and to prolong battery life.
Standby Mode: In standby mode, the following

occurs: The LCD backlight turns off. The audio amplifier turns off. (Fn+F3) Events that cause the computer to enter standby mode: Standby mode requested by the Fn key (Fn+F3). The computer exits standby and resumes operation when any key is pressed.
Suspend Mode: In suspend mode, the following
occurs: The LCD is powered off. The hard disk drive is powered off. The CPU stops. Events that cause the computer to enter suspend mode: Suspend mode requested by the Fn key (Fn+F4). The Lid is closed (BIOS Setup). The specified time has elapsed. Battery low occurs and hibernation conditions are insufficient. Note: When battery is low, the battery status indicator blinks orange. The computer is ejected from the ThinkPad Port Replicator with Advanced Etherjet Feature (BIOS Setup). The UltraBay FX (Combobay) switch is pressed. Notes: 1. In the IBM BIOS Setup Utility, the computer can be set to suspend when lid is closed. 2. In the IBM BIOS Setup Utility, the computer can be set to suspend when docked. The following events cause the computer to resume operation from suspend mode: The Lid is opened. The real time clock alarm is signaled. The ring indicator (RI) is signaled by the internal modem or a PC Card device. The Fn key is pressed. Wake on LAN occurs. Power switch is pressed.
The computer also exits suspend mode when timer conditions are satisfied for entering hibernation mode.
Hibernation Mode: For Windows NT or OS/2
users: A Windows NT or OS/2 user cannot create a hibernation file in a Windows NT or OS/2 system that uses the NTFS/HPFS format system. If you want to use hibernation mode, you should reinstall Windows NT with a FAT format system. Also, if boot manager is installed, the computer cannot enter hibernation mode. Note: Before using hibernation mode, you need a hibernation file. In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. The system is powered off. Notes: 1. In the ThinkPad Configuration program, the computer can be set to suspend when docked. 2. The computer cannot enter hibernation mode when it is attached to the ThinkPad Port Replicator with Advanced Etherjet Feature. Events that cause the computer to enter hibernation mode: Hibernation mode requested by function key (Fn+F12). Timer conditions are satisfied in suspend mode when hibernate by timer is enabled. A critically low battery condition occurs. The power switch is pressed. (BIOS Setup) The compute exits hibernation mode and resumes operation when the power-on switch is pressed. When power is turned on, the hibernation file in the boot record on the hard disk drive is read and the system status is restored from the hard disk drive. The following events cause the computer to resume operation from hibernation mode. The power switch is pressed. The real time clock alarm is signaled. Wake on LAN occurs.

How to Create the Hibernation Function: Do as
follows: Start the ThinkPad Configuration program. Click on the Power Management icon. Click on the Hibernation Options tab.
Click on Enable Hibernation. Click on OK. Note: If you change the memory size, you need to recreate the hibernation file or partition. For partition-based hibernation, use the hibernation utility to delete the partition first before creating a new one.

Symptom-to-FRU Index

The Symptom-to-FRU Index lists the symptoms and errors and the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the FRU/Action columns. If a FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also be used to help you decide the next possible FRUs to be replaced when servicing a computer. Numeric error codes show the errors detected in POST or system operation (runtime). In the following error codes, X can be any number. If no codes are available, use narrative symptoms. If the symptom is not listed, go to Undetermined Problems on page 47. Note: For IBM devices not supported by diagnostic codes in this ThinkPad computer, see the manual for that device.

Numeric Error Codes

The following is a list of the message that the BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problems. If the system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error.
Symptom/Error 0200 Failure Fixed Disk FRU/Action in Sequence 1. Reseat hard disk drive. 2. Load Setup Defaults in BIOS Setup Utility. 3. Hard disk drive 4. System board 0211 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked Unlock key switch 0220 Monitor type does not match CMOS Run Setup 0230 Shadow RAM Failed at offset:nnnn 0231 System RAM Failed at offset:nnnn 0232 Extended RAM Failed at offset:nnnn 1. BIOS ROM 2. System board Load Setup Defaults in BIOS Setup Utility. Go to Keyboard and Auxiliary Input Device Checkout on page 30. Go to Keyboard and Auxiliary Input Device Checkout on page 30.

Step 3 4

Size (Quantity) M2.5 x 6L (1) M2.5 x 18L (3)
Head & Color Flat head, black Pan head, black
Torque 2.0 kgf-cm 2.0 kgf-cm
3. Use a flat-bladed screwdriver to remove the latch. 4. Disconnect the cable from the main unit. Now you can remove the upper cover ASM from the base cover ASM.

IMM Lower Heatsink ASM

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 CPU Board on page 75 LCD Panel ASM on page 76 Upper Cover ASM on page 78 To remove the IMM lower heatsink ASM: 1. Remove the 2 screws securing the IMM lower heatsink ASM. Lift the IMM lower heatsink ASM up to remove. 2. Disconnect the power cable from the connector.
Size (Quantity) M2.5 x 6L (2)

Fan ASM

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 CPU Board on page 75 LCD Panel ASM on page 76 Upper Cover ASM on page 78 IMM Lower Heatsink ASM on page 80 To remove the fan ASM: 1. Remove the screw securing the fan ASM. Lift the fan ASM up to remove. 2. Remove the two screws securing the fan ASM. 3. Remove the mylar from the fan ASM.
Size (Quantity) M2 x 4L (1) M2.5 x 3.5L (2)
Head & Color Flat head, silver Flat head, black
Power Latch, IR Board, and DC-DC & BATT Board
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 CPU Board on page 75 LCD Panel ASM on page 76 Upper Cover ASM on page 78 IMM Lower Heatsink ASM on page 80 Fan ASM on page 81 To remove these boards and latch: 1. Remove the power latch and IR board. 2. Remove the screw securing the DC-DC & BATT board and disconnect the DC-DC & BATT board from the base cover ASM.
Size (Quantity) M2.5 x 6L (1)

Torque 3.2 kgf-cm

System Board
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LED Board on page 72 Upper Heatsink on page 73 CPU Board on page 75 LCD Panel ASM on page 76 Upper Cover ASM on page 78 IMM Lower Heatsink ASM on page 80 Fan ASM on page 81 Power Latch, IR Board, and DC-DC & BATT Board on page 83 Note: See Replacing the system Board on page 61 before proceeding. Remove the two screws from the system board and gently remove the system board from the base cover ASM.

LCD Bezel ASM 13.3"

Speaker ASM 13.3"
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 13.3" on page 93 To remove the speaker: 1. Carefully disconnect the speaker cable from the connector.
2. Remove the five screws securing the speaker. 3. Gently lift the speaker away from the display panel.
Size (Quantity) M2 x 4L (5)

VR Board ASM 13.3"

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 13.3" on page 93 Speaker ASM 13.3" on page 94 To remove the VR board ASM: 1. Disconnect the power cable from the VR board. 2. Carefully remove the VR board from the display panel.
LCD Inverter ASM 13.3"
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 13.3" on page 93 Speaker ASM 13.3" on page 94 VR Board ASM 13.3" on page 95 Note: See Setting the LCD Panel ID on page 48. To remove the LCD inverter ASM: 1. Disconnect the cable from the inverter board. 2. Lift the inverter board away from the display panel.
Microphone ASM 13.3"
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 13.3" on page 93 Speaker ASM 13.3" on page 94 VR Board ASM 13.3" on page 95 LCD Inverter ASM 13.3" on page 96 To remove the microphone ASM: 1. Disconnect the power cable from the microphone. 2. Lift the LCD away from the display panel.

LCD Panel ASM 13.3"

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 13.3" on page 93 Speaker ASM 13.3" on page 94 VR Board ASM 13.3" on page 95 LCD Inverter ASM 13.3" on page 96 Microphone ASM 13.3" on page 97

LCD FPC ASM 13.3"

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 13.3" on page 93 Speaker ASM 13.3" on page 94 VR Board ASM 13.3" on page 95 LCD Inverter ASM 13.3" on page 96 Microphone ASM 13.3" on page 97 LCD Panel ASM 13.3" on page 98 Disconnect the LCD FPC cable from the LCD. Note: The LCD FPC cable has a double-sided adhesive tape attached on its back side. A current black tape (LCD FPC Stopper Tape) must be applied to this cable.

LCD Bezel ASM 12.1"

Speaker ASM 12.1"
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12.1" on page 100 To remove the speaker: 1. Carefully disconnect the speaker cable from the connector.

VR Board ASM 12.1"

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12.1" on page 100 Speaker ASM 12.1" on page 101 To remove the VR board ASM: 1. Disconnect the power cable from the VR board. 2. Carefully remove the VR board from the display panel.
LCD Inverter ASM 12.1"
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12.1" on page 100 Speaker ASM 12.1" on page 101 VR Board ASM 12.1" on page 102 Note: See Setting the LCD Panel ID on page 48. To remove the LCD inverter ASM: 1. Disconnect the cable from the inverter board. 2. Lift the inverter board away from the display panel.
Microphone ASM 12.1"
Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12.1" on page 100 Speaker ASM 12.1" on page 101 VR Board ASM 12.1" on page 102 LCD Inverter ASM 12.1" on page 103 To remove the microphone ASM: 1. Disconnect the power cable from the microphone. 2. Lift the LCD away from the display panel.

LCD Panel ASM 12.1"

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12.1" on page 100 Speaker ASM 12.1" on page 101 VR Board ASM 12.1" on page 102 LCD Inverter ASM 12.1" on page 103 Microphone ASM 12.1"
Size (Quantity) M3 x 5L (4)

LCD FPC ASM 12.1"

Battery ASM on page 62 Hard Disk Drive on page 63 Combo Bay on page 64 Keyboard on page 70 LCD Bezel ASM 12.1" on page 100 Speaker ASM 12.1" on page 101 VR Board ASM 12.1" on page 102 LCD Inverter ASM 12.1" on page 103 Microphone ASM 12.1" on page 104 LCD Panel ASM 12.1" on page 104 Disconnect the LCD FPC cable from the LCD.

Switch Location

Keyboard Language J2 J3

US/European ON ON

Japanese OFF ON
System Unit Parts Listing

Index 1

Description MIDDLE COVER ASM

FRU Number 05K5481

Index 4
Description LED BOARD ASM W/ CABLE See Keyboard list UPPER HEATSINK FOR CELERON AND DIXON UPPER HEATSINK FOR DESCHUTES

FRU Number 10L1154

10L1930 05K5474 10L1308
CPU CARD (MMC-II, CELERON-300)
CPU CARD (MMC-II, DIXON300) CPU CARD (MMC-II,DESCHUTES-333) PCMCIA HOLDER ASM UPPER COVER ASM 12.1"/13.3" UPPER COVER ASM 14.1" LID SWITCH ASM MMO LOWER HEATSINK ASM DC-DC & BATT BOARD ASM FAN ASM HDD DOOR ASM HDD ASM 3.2GB HDD ASM 4.0GB HDD ASM 4.8GB HDD ASM 6.4GB HDD ASM 10.0GB HDD KITTING PARTS ASM HDD ADAPTER COMBO BAY ASM 19-BASE MISC PARTS IR BOARD ASM PLANAR (M/B) (W/ AGP) ASM FOR BT-2 COMBO BAY INTERPOSER CARD ASM RJ-11 PCI MODEM CONNECTOR ASM BASE COVER ASM FOR M/2626 I/O DOOR BATTERY (LIION) ASM BATTERY (NIMH) ASM (PANASONIC) BATTERY (NIMH) ASM (TOSHIBA) 20-BATTERY SLIDER COVER 32MB DIMM SDRAM

FRU Number 76H3518

76H3520 76H3522 76H4866 76H3524
76H3528 76H3532 76H3530 13H5273
LCD Unit Parts Listing 12.1" LCD ASM Parts Listing

Index 11

System Unit LCD BEZEL ASM (12.1" TFT) MICROPHONE ASM W/ HOLDER CABLE ASM FOR SPK/MIC/VR BOARD SPEAKER ASM (12.1"/13.3") VR BOARD ASM (12.1"/13.3") LCD INVERTER (12.1" TFT) LCD PANEL ASM (12.1" TFT) LCD FPC ASM (12.1" TFT) LCD REAR COVER ASM (12.1" TFT) HINGE CAP L,R (12.1"/13.3") HINGE L,R (12.1"/13.3")
FRU Number 05K5469 05K5477 05K2818 05K5467 30L2576 10L1151 05K9370 05K2761 05K6206 05K5466 05K5465
System Unit LCD MISC PARTS (LCD latch (L,R), Spring, Brightness/Contrast knob for 12.1"/13.3", Brightness/Contrast knob for 14.1", LCD bracket for 13.3" only) LG/IBM Logo Kit

FRU Number 05K5488

05K6044
13.3" LCD ASM Parts Listing

Index 7 8

System Unit LCD BEZEL ASM (13.3" TFT) MICROPHONE ASM W/ HOLDER CABLE ASM FOR SPK/MIC/VR BOARD SPEAKER ASM (12.1"/13.3") LCD INVERTER (13.3" TFT) VR BOARD ASM (12.1"/13.3") LCD PANEL ASM (13.3" TFT) LCD MISC PARTS (LCD latch (L,R), Spring, Brightness/Contrast knob for 12.1"/13.3", Brightness/Contrast knob for 14.1", LCD bracket for 13.3" only)
FRU Number 05K5471 05K5477 05K2818 05K5467 10L1203 30L2576 05K9372 05K5488
LCD FPC ASM (13.3" TFT) LCD REAR COVER ASM (13.3" TFT) HINGE CAP L,R (12.1"/13.3") HINGE L,R (12.1"/13.3")
05K2763 05K6207 05K5466 05K5465

Index 13 14

System Unit LVDS BOARD ASM (13.3"/14.1") LCD FPC STOPPER TAPE LG/IBM Logo Kit
FRU Number 10L1208 05K5914 05K6044
14.1" LCD ASM Parts Listing

Index 13

System Unit LCD BEZEL ASM (14.1" TFT) MICROPHONE ASM W/ HOLDER CABLE ASM FOR SPK/MIC/VR BOARD SPEAKER ASM (14.1") LCD PANEL ASM (14.1" TFT) HINGE L,R (14.1") HINGE CAP L,R (14.1") LCD FPC ASM (14.1" TFT) LCD INVERTER (14.1" TFT) VR BOARD ASM (14.1"/13.3") LCD REAR COVER ASM (14.1" TFT) LVDS BOARD ASM (13.3"/14.1") LCD FPC STOPPER TAPE
FRU Number 05K5945 05K5477 05K2818 02K4869 05K9396 05K5947 05K5948 22L1899 10L1202 10L1310 05K6208 10L1208 05K5914

Service Tools

Description Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit USB Parallel Test Cable Torque Screwdriver 5mm Socket Wrench Screwdriver FRU No. 72X8546 35G4703 66G5180 95F3598 05K2580 05K4695 05K4694 05K4693 Qty.

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM product, program, or service may be used. Subject to IBM's valid intellectual property or other legally protectable rights, any functionally equivalent product program, or service may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user. IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood, NY 10594 U.S.A.

Trademarks

The following terms are trademarks or service marks of IBM Corporation in the United States and other countries: IBM PS/2 ThinkPad TrackPoint TrackPoint IV The following terms are trademarks or service marks of other companies as follows:
Intel Mylar PCMCIA Pentium Celeron Intel Corporation E.I. Du Pont de Nemours and Company Personal Computer Memory Card Interface Association Intel Corporation Intel Corporation
Part Number: 00N5907 Printed in U.S.A.

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