IBM Thinkpad 390X
IBM Thinkpad 390X Laptop & Notebook, size: 1.1 MB
IBM Thinkpad 390X Quick Start
IBM Thinkpad 390X Install Guide
IBM Thinkpad 390X Product Support Bulletin
Part Number: 9049B07001
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Part Number: 08K8871
ThinkPad 390X Quick Reference and Service Information
Your Name: _______________________________ Company Name: _______________________________ Model Number: _______________________________ Serial Number: _______________________________ Company or Reseller Service: _______________________________ IBM Service Website: _______________________________ IBM Service Number: _______________________________
Copyright IBM Corp. 1999
Battery status Suspend mode
Drive in use
Scroll lock Numeric lock Caps lock Power on
Modem connector Headphone jack Line-in jack Microphone jack PC Card slots Volume control Battery status lamp Suspend mode lamp
PS/2 mouse and keyboard connector Parallel connector Infrared port Security keyhole Power switch Serial S-video jack connector Externalmonitor Power jack Universal serial bus(USB) connector connector
Note: The modem feature is available only on select models.
You can change operational features instantly using the following Fn key and function key combinations:
Function Keys Fn key
Fn + F2
Result The window for the battery power status appears or disappears. (The Fuel-Gauge program must first be activated.) The computer enters standby mode. The computer enters suspend mode. The display output location changes. During battery-power operation, the power mode changes. The computer enters hibernation mode.
F3 F4 F7 F11 F12
Always read the Solving Computer Problems chapter of your User's Reference before calling IBM. During the warranty period, you can get help and information from the International Warranty Service (IWS) in your country. Before you call, fill out the front of this card. Also have: Exact wording of any error messages Hardware and software configuration information Description of the problem Information and serial numbers of any options installed on your system
International Warranty Service
This IBM product is eligible for service internationally wherever your machine type is sold by IBM. Your computer must be registered to receive international service. To register, call one of the following IWS offices:
Southeast Asia, Australia, New Zealand, and Hong Kong: Canada, Latin America, and the U.S.: 61-2-9354-4171 1-800-497-7426 or 248-740-1215 44-1475-893638 81-462-73-7598
Europe, Middle East, and Africa: Japan, Korea, China (except Hong Kong), and Taiwan:
Help through a ThinkPad Web Site
The latest information about ThinkPad computers: http://www.ibm.com/thinkpad Technical support information: http://www.ibm.com/support
ThinkPad Configuration Program
You can manipulate your hardware system settings with the ThinkPad Configuration program. Click Start, move the cursor to Programs, ThinkPad, then click ThinkPad Configuration.
For more information, click the Help button ( ).
You can customize such TrackPoint function as Press-to Select, Sensitivity, and Scrolling. Click Start, move the cursor to Settings, Control Panel, then double-click the TrackPoint icon.
You can see the battery status by using the Fuel Gauge program. Click Start, move the cursor to Programs, ThinkPad, then click Fuel-Gauge.
For Further Information
You can find the following information in your ThinkPad user's manuals:
User's Reference Getting familiar with your computer Extending the features of your computer Protecting your computer Solving computer problems Getting service Features and specifications Product warranties and notices Online User's Guide Using your computer outside your home country Using audio, modem and DVD features Protecting your computer Using your computer with a battery pack Using your computer with a PC Card Resolving system resource conflicts Solving computer problems Installing software Using system management Handling the ThinkPad Getting service Note: To see the Online User's Guide , click Start, move the cursor to Programs, ThinkPad 390X, then click ThinkPad 390X User's Guide.
Shorter POST Messages Reserved Size (SCSI) Slot Number (SCSI) Device Code Logical Unit Number (SCSI) ID (SCSI)
All SCSI devices are set to a different SCSI ID. Duplicate SCSI ID settings can generate a false error message. Use the SCSI ID to determine whether the error message is coming from an internal or an external device.
Drive and Diskette Compatibility Matrix
The following table provides identification information for 3.5-inch drives.
Diskette Drive 3.5-Inch - 1.44MB 3.5-Inch - 2.88MB Identifying Mark 1.44 on the eject button 2.88 on the eject button
The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives.
Diskette Capacity 1.0MB 2.0MB 4.0MB 1.44MB Drive Read/Write Read/Write Not Compatible 2.88MB Drive Read/Write Read/Write Read/Write
The following table provides identification information for 5.25-inch diskette drives.
Diskette Drive 5.25-Inch - 360KB (External) 5.25-Inch - 1.2MB (Internal) Identifying Mark Asterisk on bezel 1.2 on the eject button
The following table provides compatibility information for 5.25-inch diskettes and 5.25-inch diskette drives.
Diskette Capacity 360KB 1.2MB 360KB Drive Read/Write Not Compatible 1.2MB Drive Read/Write Read/Write
Note: A 360KB diskette written to or formatted on a 1.2MB drive can be read reliably only on a 1.2MB drive.
Safety Notices (Multi-lingual Translations)
In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts. Avant de remettre l'ordinateur sous tension aprs remplacement d'une unit en clientle, vrifiez que tous les ressorts, vis et autres pi ces sont bien en place et bien fixes. Pour ce faire, secouez l'unit et assurez-vous qu'aucun bruit suspect ne se produit. Des pices mtalliques ou des copeaux de mtal pourraient causer un court-circuit. Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, mu sichergestellt werden, da keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehuse vergessen wurden. Der Computer mu geschttelt und auf Klappergerusche geprft werden. Metallteile oder -splitter knnen Kurzschlsse erzeugen. Prima di accendere l'elaboratore dopo che stata effettuata la sostituzione di una FRU, accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all'interno dell'elaboratore. Verificare ci scuotendo l'elaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi. Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los tornillos, muelles y dems piezas pequeas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. Comprubelo agitando el sistema y escuchando los posibles ruidos que provocaran. Las piezas metlicas pueden causar cortocircuitos elctricos.
Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unit remplaable en clientle, mettez le systme hors tension, dbranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et dconnectez tous les cordons d'interface. Die Stromzufuhr mu abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird. Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione. Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente elctrica, quite la batera y, a continuacin, desconecte cualquier cable de conexin entre dispositivos.
The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer.
Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift. 4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you. Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. Keep your tool case away from walk areas so that other people will not trip over it. Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end. Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Attention: Metal objects are good electrical conductors. Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
Wear a grounded wrist strap against your skin to eliminate static on your body. Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to protect against ESD damage. Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. Use an ESD common ground or reference point when working on a double-insulated or batteryoperated system. You can use coax or connector-outside shells on these systems. Use the round ground-prong of the AC plug on AC-operated computers.
Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
Laser Compliance Statement
Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN for Class 1 laser products. When a CD-ROM drive is installed, note the following.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposio radiao.
Pour viter tout risque d'exposition au rayon laser, respectez les consignes de rglage et d'utilisation des commandes, ainsi que les procdures dcrites. Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann gefhrliche Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono provocare l'esposizione a
El uso de controles o ajustes o la ejecucin de procedimientos distintos de los aqu especificados ThinkPad 390X / i 1700 HMM
puede provocar la exposicin a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. DANGER: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Radiao por raio laser ao abrir. No olhe fixo no feixe de luz, no olhe diretamente por meio de instrumentos ticos e evite exposio direta com o feixe de luz.
Rayonnement laser si carter ouvert. vitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon. Laserstrahlung bei geffnetem Gert. Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden. Kinyitskor lzersugr ! Ne nzzen bele se szabad szemmel, se optikai eszkzkkel. Kerlje a sugrnyalbbal val rintkezst ! Aprendo l'unit vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l'esposizione diretta al fascio.
Radiacin lser al abrir. No mire fijamente ni examine con instrumental ptico el haz de luz. Evite la exposicin directa al haz.
Read This First
Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read the entire FRU service procedures before replacing any FRUs. Use new nylon-coated screws when you replace FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten. Replace FRUs only for the correct model. When you replace a FRU, make sure the model of the machine and FRU part number are correct by referring to the FRU parts list. A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. If this is suspected, clear the error log and run the test again. Do not replace any FRUs if log errors do not reappear. Be careful not to replace a non-defective FRU.
What to Do First
The servicer must include the following in the parts exchange form or parts return form that is attached to the returned FRU: 1. Name and phone number of servicer 2. Date of service 3. Date when part failed 4. Date of purchase 5. Failure symptoms, error codes appearing on the display, and beep symptoms 6. Procedure index and page number in which the failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number and serial number 9. Customer's name and address
The following shows an overview of the system features of the ThinkPad 390X / i Series 1700 computer.
Feature Processor Description Intel Mobile Pentium III processor 500 MHz, L2 cache Intel Mobile Pentium III processor 450 MHz, L2 cache Intel Mobile Pentium II processor 400 MHz, L2 cache Intel Mobile Celeron processor 400 MHz, L2 cache Bus architecture Memory PCI Bus 2 DIMM slots, no memory on the system board 32 MB, 64 MB, 128 MB, or 256 MB DIMM card (max. 512 MB) Video 12.1inch, 64K colors, 800x600 pixel TFT color LCD 14.1inch, 64K colors, 1024x768 pixel TFT color LCD 15.0inch, 64K colors, 1024x768 pixel TFT color LCD Audio 16bit audio Internal stereo speakers Internal microphone Wavetable MIDI Diskette drive Hard disk drive 1.44MB (3mode), 3.5inch 4.8 GB, 2.5inch, IDE 6.4 GB, 2.5inch, IDE 10.0 GB, 2.5inch, IDE 12.0 GB, 2.5inch, IDE CD-ROM drive DVD-ROM drive (option) I/O ports 5.25inch, 24X speed, E-IDE 5.25inch, 4X speed, E-IDE External monitor Headphone/line-out Line-in Microphone-in Mouse/keyboard Parallel Serial USB RJ45 or RJ11 TV-out (S-video) Infrared transfer Internal modem IrDA 1.1 56Kbps (depends on the model) PCI
Feature PC Card (PCMCIA) AC Adapter
Description One Type III or two Type II CardBus, ZV port support 56Watt type
Fn Key Combinations
The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently of the operating system. The operating system obtains the status through the system management interface to control the system.
Fn + F2 F3 F4 F7 F8 F11 F12 Result Fuel-Gauge display on and off Standby mode Suspend mode Switch between the LCD, the external monitor, and both the LCD and external monitor Expand/shrink screen Switch power mode Hibernation mode
The system status LED indicators show the current computer status. The following shows the location of each indicator symbol and the meaning of each indicator.
Symbol (1) Battery status
Color Green Blinking orange Orange
Meaning Enough battery power remains for operation. The battery pack needs to be charged The battery pack is being charged. The computer is in suspend mode. The computer is entering suspend mode. Data is being read from or written to the hard disk drive, diskette drive, or data is being read from the CD-ROM drive. Do not enter hibernation mode or power off the computer when this indicator is on. The numeric keypad on the keyboard is enabled. You enable or disable the keypad by pressing and holding the Shift key, and pressing the NumLk key. For details, see the User's Reference.
(2) Suspend mode
Green Blinking green
(3) Drive in use
(4) Numeric lock
Symbol (5) Caps lock
Meaning Caps Lock mode is enabled. All alphabetic characters (A-Z) are entered in capital letters without the Shift key being pressed. You enable or disable the Caps Lock mode by pressing the Caps Lock key. Scroll Lock mode is enabled. The Arrow keys can be used as screen-scroll function keys. The cursor cannot be moved with the Arrow keys. Not all application programs support this function. You enable or disable Scroll Lock mode by pressing the ScrLk key. The computer is operational. This indicator is always on when the computer is on and not in suspend mode.
(6) Scroll lock
(7) Power on
Use the following procedure as a guide for computer problems. Besides the checkout tests described in this section, there are other items you can test for using the PC-Doctor DOS diagnostics program. See PC-Doctor DOS System Diagnostics on page 48 for details. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic test or by repeating the same operation. Note: To run the diagnostics, refer to Running the Diagnostics on page 48 3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column and find the description that best matches your symptom; then go to the page shown in the "Go to" column.
Symptoms (Verified) Power failure. (The power-on indicator does not go on or stay on.) POST does not complete. No beeps or error codes/messages are indicated. POST beeps, but no error codes are displayed. POST detected an error and displayed numeric error codes. The diagnostic test detected an error and displayed a FRU code. Other symptoms (such as LCD display problems). Symptoms cannot be recreated (intermittent problems). Go to Power System Checkout on page 32, then use table in Power-Related Symptoms on page 43. Symptom-to-FRU Index on page 38, then use table in No Beep Symptoms on page 41. Symptom-to-FRU Index on page 38. Symptom-to-FRU Index on page 38, then use table in Numeric Error Codes on page 39. Running the Diagnostics on page 48. Symptom-to-FRU Index on page 38. Use the customer-reported symptoms, and go to Symptom-to-FRU Index on page 38.
Do as follows: 1. Boot from and start PC-Doctor DOS. (See PC-Doctor DOS System Diagnostics on page 48 for details.) 2. Select Interactive Tests. 3. Select Internal Speaker. If no sound is played, replace the speaker or the system board. 4. Select Stereo Speaker. If no music is played, replace the speaker or the system board.
Diskette Drive Checkout
Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write-enabled, non-defective, high-density (2HD) diskette is required. CAUTION: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device. See Running the Diagnostics on page 48 for details. 1. Boot from and start PC-Doctor DOS. (See PC-Doctor DOS System Diagnostics on page 48 for details.) 2. Select Diagnostics. 3. Select Diskette Drives. 4. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reseat the connector on the system board. If the error still remains: 1. Reseat the Combobay. 2. Reseat the Diskette Drive. 3. Replace the Diskette Drive. 4. Replace the Combobay Interposer card. 5. Replace the system board.
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM disc does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from and start PC-Doctor DOS. (See PC-Doctor DOS System Diagnostics on page 48 for details.) 2. Select Interactive Tests. 3. Select CD-ROM/DVD Test. 4. Follow the instructions in the message window. If an error occurs, reseat the connector on the system board. If the error still remains: 1. Reseat the Combobay. 2. Reseat the CD-ROM. 3. Replace the CD-ROM. 4. Replace the Combobay Interposer card. 5. Replace the system board.
To check the Fan, do the following: 1. Boot from and start PC-Doctor DOS. (See PC-Doctor DOS System Diagnostics on page 48 for details.) 2. Select Diagnostics. 3. Select Other Devices. 4. Select Fan. 5. Follow the instructions in the message window.
Keyboard and Auxiliary Input Device Checkout
Note: Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector. If the keyboard cable connection is correct, run the Keyboard Test. 1. Boot from and start PC-Doctor DOS. (See PC-Doctor DOS System Diagnostics on page 48 for details.) 2. Select Interactive Tests. 3. Select Keyboard. 4. Follow the instructions in the message window. If the test detects a keyboard problem, do the following one at a time to correct the problem. Do not replace a nondefective FRU. 1. Replace the keyboard. 2. Replace the system board. The following auxiliary input devices are supported for this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not reoccur, replace the device and then the system board.
Symptom/Error Keyboard (one or more keys) doesn't work. FRU/Action in Sequence 1. Reseat the keyboard cable. 2. Keyboard 3. System board
Symptom/Error Indicator incorrectly remains off or on, but system runs correctly. FRU/Action in Sequence 1. Reseat the LED board. 2. LED board 3. System board
Symptom/Error Power shuts down during operation. FRU/Action in Sequence 1. Battery 2. AC Adapter 3. DC/DC & Charger board 4. System board The system will not power on. 1. Battery 2. AC Adapter 3. DC/DC & Charger board 4. System board The system will not power off. 1. Press and hold the power switch for more than 4 seconds 2. DC/DC & Charger board 3. System board Battery can't be charged. Battery DC/DC & Charger board Combobay board System board
PC Card (PCMCIA)-Related Symptoms
Symptom/Error System cannot detect the PC Card (PCMCIA) FRU/Action in Sequence 1. PC Card (PCMCIA) slots assembly 2. System board
Symptom/Error Speakers make noise or no sound comes from system. In DOS or Windows multimedia programs, no sound comes from the computer. FRU/Action in Sequence 1. Speaker 2. System board 1. Speaker 2. System board
Power Management-Related Symptoms
Symptom/Error The system will not enter hibernation mode. FRU/Action in Sequence 1. Check if hibernation file is created. 2. Keyboard (if control is from the keyboard) 3. Hard disk drive 4. System board
Symptom/Error The system will not wake up from hibernation mode.
FRU/Action in Sequence 1. Keyboard (if control is from the keyboard) 2. Hard disk drive 3. System board
The system will not enter suspend mode after closing the LCD. Battery fuel-gauge does not go higher than 90%.
1. Lid switch 2. System board 1. Remove Battery and let it cool for 2 hours. 2. Refresh battery (continue using battery in BIOS Setup mode until power off, then charge battery). 3. Battery 4. DC/DC & Charger board 5. System board
System configuration does not match the installed devices. System hangs intermittently.
1. Load Setup Defaults and reboot the system. 2. Reseat the Combobay. 1. Reseat Hard Disk/Combobay. 2. Fan 3. System board
Symptom/Error External display does not work correctly. USB does not work correctly. Print problems. FRU/Action in Sequence System board System board Run printer self-test. Printer driver Printer cable System board Serial or parallel port device problems. Device driver Device cable Device System board
Setting the Thermal Sensor
The system is equipped with sensors to protect against system overheating. By setting the system and processor thermal thresholds, the system can turn on the cooling Fan or shut down automatically when the temperature reaches the defined threshold parameters. System experiencing frequent auto sensor shutdown may need to reset the thermal sensor threshold and execute the Fan test to ensure the normal operation of the cooling Fan (refer to Fan Checkout on page 28). Follow the steps below to set the thermal threshold: 1. Boot from the Utility Program Diskette. 2. Select Thermal Sensor Utility from PC DOS 7.0 Startup menu, then press F4.
Writing the RFID Data
The EEPROM on the system board contains the system unit serial number and the system board serial number. When you replace the system board, restore the system unit serial number using the RFID Utility in the ThinkPad CE Utility Diskette. The serial number label is attached to the computer. This utility allows you to add S/N data to the EEPROM (option 1) read S/N data from the EEPROM (option 2) delete S/N data from the EEPROM (option 3) Follow the instructions on the screen.
The EEPROM on the system board contains the Universal Unique ID (UUID) that is, for Microsoft or Internet use. When you replace the system board using the Flash UUID Utility in the ThinkPad CE Utility Diskette. The UUID utility will automatically assign the UUID via Windows.
Running the Diagnostics
PC-Doctor DOS is used to perform diagnostics on the ThinkPad 390X / i Series 1700.
PC-Doctor DOS System Diagnostics
Note: Some test items require tools as shown below: Diskette Drive: Erasable 2HD diskette Parallel: Tri-Connector Wrap plug (P/N: 72X8546) Serial: Tri-Connector Wrap plug (P/N: 72X8546) PCMCIA: PC test card (P/N: 35G4703) USB: USB Parallel Test cable (P/N: 05K2580) CD-ROM: Any data and audio CDs ThinkPad 390X / i Series 1700 PC-Doctor DOS Diskettes 1 and 2 (available from the website) ThinkPad 390X / i Series 1700 CE Utility Diskette (available from the website) To run PC-Doctor DOS: 1. Shutdown the computer. 2. Insert the PC-Doctor DOS diskette into the diskette drive. 3. Turn on the computer. 4. Select the correct model name: Option 1: TP-390X without audio Option 2: TP-390X with audio and press Enter. 5. Follow the message on the screen. The PC-Doctor DOS diagnostics program screen appears.
To use PC-Doctor DOS: 1. Press the left and right arrow keys to move around the main menu. Press Enter to enable the highlighted option. The main options are: Diagnostics Interactive Tests Hardware Info Utility Quit 2. Press the up and down arrow keys to move in a selected menu. Press Enter to enable the highlighted option. Note: You can press F1 for help. The Diagnostics and Interactive Tests menus contain test items you perform on the computer. After performing a test, press F3 to view the test result log for detailed information.
FRU/Action in Sequence: Reload BIOS default setting Hard disk connector Hard disk drive
Error Code 301-250 to 301-266
Error Code 301-250 301-254 301-258 301-266 Test(s) KBD KBD KBD KBD Message Interrupt POST Stuck keys Interface
FRU/Action in Sequence: Reseat keyboard connector Keyboard System board
Error Code 304-1 to 304-199
Error Code 3041 Test(s) BATTERY Message No battery installed No battery detected 304199 BATTERY General battery failure
FRU/Action in Sequence: Battery pack DC-DC & BATT board System board
Error Code 415-1 to 415-250
Error Code 415-1 Test(s) MODEM Message PnP ISA modem detected but not enabled PCI modem detected but not enabled Modem not detected 415-250 COM/Modem Modem ATZ No dialtone detected
FRU/Action in Sequence: Reseat Modem card Modem card System board
FRU Removals and Replacements
This section contains information about removals and replacements. Do not damage any parts. Only certified and trained personnel should service the computer. The arrows in this section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, in square callout, to show the correct sequence of removal. When other FRUs must be removed before the failing FRU is removed, they are listed at the top of the page. To replace a FRU, reverse the removal procedure and follow any notes that pertain to replacement. When replacing a FRU, use the correct screw size, as shown in the procedures. Safety Notice 1: Translation on page 5 Before the computer is powered on after FRU replacement, make sure all screws, springs, or other small parts, are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuit. Safety Notice 3: Translation on page 7 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100C (212 F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Safety Notice 8: Translation on page 11 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the Battery, and then disconnect any interconnecting cables. An electrostatic discharge (ESD) strap (P/N 6405959) must be used to establish personal grounding.
Backup Battery (RTC)
Battery on page 61 Modem Card on page 68 Safety Notice 4: Translation on page 8 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100C (212F), incinerate it, or expose its cell contents to water. Dispose the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Use your thumb first to pull out the backup battery (RTC).
Battery on page 61 Hard Disk Drive on page 62 To remove the keyboard: 1. Use a 1/8" alignment tool to release the latches to lift the middle cover away.
2. Remove the two screws securing the keyboard.
Size (Quantity) M2 x 4L (2)
3. Carefully lift the keyboard up to expose the keyboard connector. Note: Be careful of the keyboard cable as it is fragile.
4. Use a flat-bladed screwdriver to release the cable from the connector. 5. Remove the keyboard from the lower case.
Battery on page 61 Hard Disk Drive on page 62 Keyboard on page 70 To remove the LED board: 1. Remove the screw securing the LED board then disconnect the LED cable from the connector. 2. Lift the LED board.
Size (Quantity) M2 x 4L (1)
Battery on page 61 Hard Disk Drive on page 62 Keyboard on page 70
Size (Quantity) M2.5 x 18L (3) M2 x 18L (3) M2 x 4L (4)
Head & Color Pan head, black Pan head, black Flat head, silver
Torque 2.0 kgf-cm 2.0 kgf-cm 1.6 kgf-cm
Battery on page 61 Hard Disk Drive on page 62 Keyboard on page 70 Upper Heatsink on page 73 To remove the PCMCIA slots: 1. Remove the three screws securing the PCMCIA slot board.
Step 1 2
Size (Quantity) M2 x 18L (2) M2 x 14L (2)
Head & Color Pan head, black Flat head, silver
Torque 2.0 kgf-cm 2.0 kgf-cm
2. Use a flat-bladed screwdriver to disconnect the PCMCIA card from the connector.
3. Carefully remove the PCMCIA card.
CAUTION: When reassembling this section of the machine, the upper heatsink must be reassembled first before the PCMCIA slots.
FRU Number 05K5481 10L1154
10L1930 10L1439 10L1440 10L1354 10L1355 05K5476 05K5478 05K5946 08K5832 05K5479 08K5837 08K3406 10L1435 08K5841 08K5834 05K9181 05K9262 05K8934 05K8984 05K9263 08K5833 05K5525 05K5487 10L1436 10L1433 08K3100 10L1434 08K3108 08K5842 08K5838 08K5839 08K5879 08K6352 10L1934 02K6520
PCMCIA Holder Upper Cover 12.1" Upper Cover 14.1" Upper Cover 15.0"
Lid Switch MMO Lower Heatsink DC-DC & Batt Board for 14.1"/12.1" DC-DC & Batt Board for 15.0"
Fan HDD Door HDD 4.8GB HDD 6.0GB HDD 6.4GB HDD 10.0GB HDD 12.0GB HDD Kitting Parts HDD Adapter Combo Bay
Base Misc Parts IR Board System Board (M/B) (W/ AGP) System Board Support LAN Module (for Japan & Korea only)
Combo Bay Interposer Card for 15.0" Combo Bay Interposer Card for 14.1"/12.1"
PCI Modem Connector Base Cover (14.1"/12.1") Base Cover (15.0") Base Cover for M/T2624 Base Cover for M/T2627
I/O Door Battery (Li-Ion)
Description Battery (NiMH) (Panasonic)
FRU Number 02K6521 05K5942 08K3408 08K3409 05K5484 11J8591 10L1296 10L1437 08K5836 05K9248 27L3529 05K9191 05K9249 08K9163 05K6155 05K2819 08K5835
Battery Slider Cover 32MB DIMM SDRAM (PC-100) 64MB DIMM SDRAM (PC-100)
DIMM Door RTC PCI Modem Card Ethernet Card
Modem Door Combo CD-ROM + FDD Diskette Drive CD-ROM (Toshiba) CD-ROM (LG) DVD Module
Combo Bay Bracket Combo Bay FPC Kit Speaker (15.0") AC Adapter AC Adapter 3P (Sanken) AC Adapter 2P (Sanken) AC Adapter 2P (Delta) AC Adapter 3P (Delta) Keyboard KBD US English KBD Canadian French KBD German KBD UK English KBD French KBD Dutch KBD Swedish/Finnish KBD Norwegian KBD Danish KBD Italian KBD European Spanish KBD Belgian KBD Swiss KBD Portuguese KBD Greek KBD Hebrew
02K6555 02K6554 02K6548 02K6550
02K4705 02K4706 02K4707 02K4708 02K4709 02K4710 02K4711 02K4712 02K4713 02K4714 02K4715 02K4716 02K4717 02K4718 02K4719 02K4720
Description KBD Turkish KBD Arabic KBD Russian KBD Slovakian KBD Slovenian KBD Hungarian KBD Czech KBD Japanese KBD Traditional Chinese KBD Korean KBD LA Spanish Miscellaneous Misc Name Plate Label Pack Rubber Kit FPC Stopper Tape Mylar Pack Screw Pack Screw M2*4 Wafer NI Screw M2*3E Stainless BT Screw M2*18 Pan B-ZN Screw M2*PAN B-ZN Screw Mach PAN NYLOK M2.0*10 NI Screw Flat M3*5L PAN NI Screw Wafer NYLO M2.5*6L B-ZN Screw Wafer NYLO M2.5*3.5L B-ZN Screw Mach PAN NY M2.5*12L B-ZN Foot L&R Others Power cord (Japan 2 PIN) Power cord (Argentina, Australia, Papua New Guinea, New Zealand, Paraguay, Uruguay)
Dmcfz7 HT-TZ215 Advance 10B TD-6V RTI A3 Display DWM-390 FBX2420 Evolved GP 8 BAR998HGA PPS1UW AW2106F AX-440 Siemens ME75 VS900 Lansing 121I Urc 8011 RP-HC500 AZ1834 12 Yamaha M-2 KM300 HPD-15 Elution 3 Zanussi IZ12 Memory Upgrade HR-20E MF6530 UN40C5000QM 22PFL3403 DCR-SR45E CMT-GPZ6 AR-C160 DIR-652 SGH-X480 SUP 015 Mobile Cube 21HT3504 8150 DN DP-2000 5200DX PRO 9600 PMA-SA1 M1777 Bios DCR-DVD106E Samsung U800 Coupe WM-1485FHD X135- FT-2900R 3M X50 Gpsmap 525S Drivers EHP60040P 14Q Cavalier-1996 400 USB C28WF560N PSR-190-PSR-78 Elastikband-druckerfubes Apocalipsis 2400S CFC705W Minolta TC-1 Kodak C160 CT-2005SB 2414B DAV-EA20 GA-965P-ds4 16846-2 PDV-LC10 PZ-1P Radio SET ESF64020X L50210 Wc GC4420 02 SSL2006 ZWF-380 Specs 32LD8700CA 357 XP D1875 P-660HW Laptop RX-V1000 Memory Compactline 102 Battery 41003716EN Version Receiver 300 DWS-4026 HA200JC IMT525 TK-T500 Dynax 7XI N411I IC-821H VSX-416-K STR-K840P Nokia 6020 NX6315 PC2550 S1702D DCD970KL Machines
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