Installation and set-up

Choose a suitable site for the base unit See page 4

2 Connect the

mains power lead and the telephone line cord into the underside of the base unit
Use the telephone line cord supplied with your iDECT X1 do not use any other telephone line cord
Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF

See the note on page 4

Mains power connection
If you have one or more charger pods
Make sure mains power to the base unit stays switched on. The iDECT X1 needs electrical power for normal operation; not just for charging the batteries.
Switch on at the mains socket(s)
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Fit two rechargeable batteries in each handset A. Insert the batteries in the compartment, with the end of each battery facing away from the cover.
Charge the batteries for 15 hours Before you use the handset for the first time, its important to charge the batteries fully. The handset beeps when its correctly in position on the charging cradle. Leave the handset on the charging cradle for 15 hours.
The battery charge level symbol blinks
Always use the rechargeable batteries supplied never use any other kind of batteries in the handset.
B. Carefully close the battery compartment door, matching the symbol on the door to the symbol on the handset
8 Connect the base unit to the telephone line
Switch off power at the mains socket Insert the telephone line plug into the socket as shown Switch mains power back on
Make sure the mains socket is switched on if you want to use the phone it will not work without electrical power
Use the plug to raise the shutter before pushing it into the socket
NOTE: the charger pod does not have a connection to the telephone line.
C. Turn the battery compartment door anticlockwise (try using a 5p or 1p coin) so that the symbol on the door matches the symbol on the handset Make sure the battery compartment door is securely in place. If you have problems fitting the batteries, contact the Help Line on 9677.
The navigation buttons In the instructions, these buttons are represented by arrows, as shown here.
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Before you start

Electrical safety

Switching on and off

To switch the handset on and off To switch the handset off (in case you need to save battery power when the handset is away from the base unit): Press the HANG UP button and hold it for 4 seconds The display shows POWER OFF then goes blank. To switch the handset back on: Briefly press the HANG UP button, or replace the handset on the base unit or charger pod The display briefly shows 00:00 SUN before returning to standby mode. Press the HANG UP button and hold it for 2 seconds The display shows KEYPAD LOCKED To unlock the keypad: Press the HANG UP button and hold it for 2 seconds, or replace the handset on the base unit or charger pod When the handset is switched off, it cant be used for making calls, including emergency calls. When the handset is switched off, it wont ring for incoming calls, but the base unit will ring. To answer a call when the handset is switched off, you need to switch it back on. It may take a few moments for the handset to re-establish a radio link with the base unit.

DONT let the base unit or charger pod get wet. Electrical equipment can cause serious injury if used while you are wet or standing in water. If the base unit or charger pod ever falls into water, DONT retrieve it until you have unplugged the power lead from the mains and the telephone line plug from the telephone socket (base unit only); then pull it out by the unplugged cables. NEVER use your iDECT X1 outdoors during a thunderstorm unplug the base unit from the telephone line and the mains socket when there are storms in your area. Damage caused by lightning is not covered by the guarantee. If the sound quality gets worse as you move around while on a call, this is probably caused by interference between the handset and the base unit, perhaps because you are too near to another phone or other electrical equipment. Move to a different position to clear the interference. If you do not move, your call may be cut off.

Interference

To lock the keypad

Out of range warning

Radio interference in the environment may occasionally cause a short break in the link between the handset and the base unit while you are on a call. The signal level on symbol handsets display may flash until the link is restored. If you hear a warning tone during a call, and/or the sound in the earpiece becomes faint or distorted, you may be going out of range of the base unit. Move nearer to the base unit within 20 seconds, until the tone stops. Otherwise, your call may be cut off.

Your handsets name

Before you start to use your iDECT X1 handset, especially if you have a multi-handset system, youll probably want to personalise the display with your name. The name can have up to eight characters (including spaces). To change the name

Time and day

To set the time and day:
Press the MENU button The display shows PHONEBOOK Press the button THREE times The display shows SETTING Press the PHONE/OK button then the button The display shows BASE SETTING Press the PHONE/OK button then the button The display shows TIME & DAY SETTING Press the PHONE/OK button The display shows SET TIME and the time in 24-hour format. Key in the time, as a four-digit number then press the PHONE/OK button Remember to use the 24-hour clock and to include any 0s (zeroes) for example, 9:30 am is 09:30; 6:05 pm is 18:05. The display shows SET DAY and the day.

Press the MENU button The display shows PHONEBOOK Press the button THREE times The display shows SETTING Press the PHONE/OK button The display shows HANDSET SETTING Press the PHONE/OK button The display shows ACOUSTIC SETTING Press the button once The display shows HANDSET NAME and the current name. Press the PHONE/OK button The display shows ENTER NAME and the current name. Press the HANG UP button to delete characters from the current name, then key in your chosen name When youve finished, press the MENU/OK button Press the HANG UP button to go back to standby mode
Use the or button to go to the correct day then press the PHONE/OK button
Press the HANG UP button to go back to standby mode

Ringer volume and melody

Handset ringer
Press the MENU button The display shows PHONEBOOK Press the button THREE times The display shows SETTING Press the PHONE/OK button The display shows HANDSET SETTING Press the PHONE/OK button The display shows ACOUSTIC SETTING Press the PHONE/OK button The display shows RINGER VOLUME LEVEL and the current level Press the PHONE/OK button The display shows SET VOLUME LEVEL and the handset rings at the current level. There are four volume levels 1, 2, 3 and 0. With the volume at 0, the handset wont ring. Use the or button to go to the level you prefer then press the PHONE/OK button The display shows ACOUSTIC SETTING Press the button The display shows RINGER MELODY and the current melody. There are six melodies, numbered 1 to 6 Press the or button to move between the melodies. When you reach the one you prefer, press the PHONE/OK button

Base unit ringer

Press the MENU button The display shows PHONEBOOK Press the button THREE times The display shows SETTING Press the PHONE/OK button then the button The display shows BASE SETTING Press the PHONE/OK button The display shows ACOUSTIC SETTING Press the PHONE/OK button The display shows RINGER VOLUME LEVEL and the current level. Press the PHONE/OK button The display shows SET VOLUME LEVEL and the base unit rings at the current level. There are four volume levels 1, 2, 3 and 0. With the volume set to 0, the base unit wont ring for incoming calls. Use the or button to go to the level you prefer then press the PHONE/OK button The display shows ACOUSTIC SETTING Press the button The display shows RINGER MELODY and the current melody. There are six melodies, numbered 1 to 6 Press the or button to move between the melodies. When you reach the one you prefer, press the PHONE/OK button Press the HANG UP button to go back to standby mode

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Making and answering calls
Using the speakerphone The speakerphone lets you hear calls without holding the handset to your ear. You can switch between speakerphone and earpiece mode during calls at any time by pressing the PHONE/SPEAKERPHONE button. The display will show SPEAKER PHONE ON or SPEAKER PHONE OFF To make a call1 Key in the telephone number If you make a mistake, press the HANG UP button to clear digits one by one from the display. Press the PHONE button (You can dial the number after you press the PHONE button to get Dial tone if you prefer, but you cant correct any mistakes if you do it this way. If you press the PHONE button before you dial, the display shows ONLINE.) To answer a call When theres an incoming call, the base unit and handset ring (unless the handsets ringer is turned off). If you subscribe to Caller Display (see page 20) the callers number or name may appear on the display; otherwise, the display shows <<CALL>>. Last Number Redial (LNR) To make a repeat call to one of the last ten numbers you dialled (up to 32 digits): Earpiece volume During a call, to adjust the volume in the earpiece or speakerphone:
Press the or button There are three volume levels. After you end the call, the volume will stay at the level youve set.

To mute the mouthpiece

During a call, to mute the mouthpiece so the person on the other end cant hear you:
Press the MENU/MUTE button To un-mute the mouthpiece, press the MENU/MUTE button again.
To edit a number in the Redial list

Press the Redial

button
Press the or button if necessary until the number is displayed Press the PHONE button to dial the number Press the Redial button, then the or button until the number is displayed Press the MENU button The display shows EDIT REDIAL, the entry number (#01 upwards) and the stored number, with a flashing cursor Press the HANG UP button to delete digits, then key in the new digits When youve finished, press the PHONE/OK button, then the HANG UP button to go back to standby mode
Press any button (except HANG UP) to answer the call

The display shows

To end a call

ONLINE

Press the HANG UP button so that the IN USE light on the base unit goes out Or just replace the handset on the base unit The display shows CALL END and the duration of the call.
The Phone Book (memory dialling)
To store a Redial1 number in the Phone Book Press the Redial button, then the or button until the number is displayed Press and hold the PHONE BOOK button for 2 seconds The display shows ENTER NAME Key in a name then press the PHONE/OK button The display show the name and STORED (See the list below for which buttons to use for which characters.) To store a number You can store up to 50 numbers in the Phone Book. Each number can have up to 32 digits, and can be stored with a name of up to 20 characters (including spaces).

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Caller Display

To subscribe to this feature, you need to contact your service provider, who will tell how much it will cost. Caller Display lets you see the phone numbers of your callers on the handsets display, before you answer. The iDECT X1 will store the numbers of the last 20 callers (whether or not you answered the call) so you can call them back later. When the Caller Display list is full, the next incoming number will overwrite the oldest one. If youve got new Caller Display records, the is shown on the display. symbol
To check 1 Caller Display records
Press the Caller Display button The most recent record is shown on the display. To see more details, press the # (HASH) button (Refer to the diagram on page 20.) Press the or button to scroll through the records Once youve checked all new records, the symbol disappears from the display. Press the HANG UP button to go back to standby mode To ring back someone whos called you: Follow steps 1 to 3 above (step 2 is optional) to display the record Press the PHONE button to dial the number Use steps 1 to 3 above (step 2 is optional) to display the record Press and hold the Phone Book button for 2 seconds The display shows ENTER NAME * Key in a name then press the PHONE/OK button The display show the name and STORED Press the HANG UP button to go back to standby mode * If the number is already stored, after step 2 the display shows ENTRY EXISTS OVERWRITE? You can press PHONE/OK to carry on, or HANG UP to cancel.
Here are some examples of Caller Display records:

CID #01 JENNY

A call from someone whose name (Jenny) and number are stored in your Phone Book. Press the (HASH) button once to see the full number. Press the button again to see more details. In this example, there have been two calls from this number (02x) and the most recent call came in at 4:21 pm on Tuesday. A call from someone whose name and number are not stored in your Phone Book.

To return a call

The record number CID #01 is #01 onwards. 02x TUE 16:21 CID #678 CID #03 <PRIVATE>
To store a 1 Caller Display number in 2 the Phone Book
A call from someone who withheld their number by dialling 141.
A call from someone whose number is unavailable (for example, this may be an international call).

CID #06 <OUT OF AR EA>
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Using a multi-handset system
To edit a 1 Caller Display record Press the Caller Display button, then the or button if necessary, to display the record Press the MENU button The display shows EDIT CID followed by the record number and the phone number. To edit the number, use the HANG UP button to delete digits, then key in the new ones If you have an iDECT X1 multi-handset system, you already have more than one handset registered to your base unit. You can register additional handsets up to six per base unit. With two or more handsets, you can: make intercom calls from one handset to another transfer an outside call from one handset to another shuttle between an outside call and an intercom call set up a three-way conference call
When youve finished, press the PHONE/OK button Press the HANG UP button to go back to standby mode To make an intercom call
Each handsets number (1 to 6) is shown on its display. Only one handset can be connected to the outside line at once. If you try to make a call while another handset is already on the line, youll hear Busy tone. There are two ways to make an intercom call. First method: Press and hold the INT/# button for 2 seconds until the Intercom symbol flashes on the display Use the or button to scroll through available handset numbers, then press the PHONE/OK button The other handset rings, and its display shows INTERNAL FROM # (with your handset number). When the other handset user answers, youll be connected. Second method: Press the MENU button then the button TWICE The display shows INTERNAL CALL Press the PHONE/OK button The Intercom symbol flashes on the display, and you can carry on to select the handset number (step 2 of the first method).
To answer an intercom call
The ringing tune for intercom calls is different from that for outside calls. When someone makes an intercom call to you, your handsets display shows INTERNAL FROM # with the number of the handset calling you.
To shuttle between two calls
When you have made or answered an outside call and then made an intercom call, you can shuttle from one to the other, like this:

The display shows SETTING
Select the ACOUSTIC SETTING option Use the or button to go to EARPIECE then press the PHONE/OK button The display shows SELECT VOLUME and the current volume level.

VOLUME

Press the PHONE/OK button The display shows HANDSET SETTING Press the PHONE/OK button If youve set a new PIN for the handset (page 34), the display will show ENTER H/S PIN * and youll need to key it in. If youve left the PIN at its default of 0000, you wont be asked for it at this point.
Use the or button to go to the level you prefer, then press the PHONE/OK button to confirm

Key beep

Press then the button to go to the option you want, then the PHONE/OK button to select it All instructions below follow from this step.
Normally, whenever you press a button on the handset youll hear a tone. You can turn this off if you prefer: Select the ACOUSTIC SETTING option Use the or button to go to KEY BEEP then press the PHONE/OK button The display shows SET KEY BEEP and ON or OFF Use the or button to go to the setting you prefer, then press the PHONE/OK button to confirm
When youve finished: Press the HANG UP button to go back to standby mode
You can also press the HANG UP button at any point to cancel what youre doing and go back one step. When youre keying in numbers, if you make a mistake, press the HANG UP button to delete digits.

Battery Low tone

Normally, when the handsets batteries are running low, youll hear a warning tone. You can turn this off if you prefer: Select the ACOUSTIC SETTING option Use the or button to go to BATTERY LOW TONE then press the PHONE/OK button The display shows SET BATT LOW TONE and ON or OFF Use the or button to go to the setting you prefer, then press the PHONE/OK button to confirm Returning to default settings
To turn auto-answer on and off: Select the AUTOMATIC ANSWER option The display shows SET AUTO ANSWER and ON or OFF Use the or button to go to the option you prefer, then press the PHONE/OK button to confirm

Display language

To change the language on the display: Select the LANGUAGE option The display shows SELECT LANGUAGE and the current language. Use the or button to go to the language you want The options are ENGLISH, GERMAN, FRENCH or NEDERLANDS
Press the PHONE/OK button to select the language
The default settings for the handset are: Ringer volume level 3 Ringer melody 3 Earpiece volume level 3 Speakerphone volume level 3 Key beep ON Battery Low tone ON Auto-answer OFF Handset PIN 0000 Baby Mode OFF Baby Number none Handset name HANDSET Language ENGLISH To return all handset settings to their defaults:
Auto-answer Normally, when theres an incoming call, you need to press a button on the handset to answer it. With auto-answer turned on, if a call comes in when the handset is in place on the base unit or charger pod, you can answer the call by simply lifting the handset.

Select the DEFAULT SETTING option The display shows CONFIRM DEFAULT

SETTING?

Press the PHONE/OK button to confirm, or the HANG UP button to cancel The display shows DEFAULT SETTING DONE

Registration Handset PIN

See page 27. The default PIN (personal identity number, or security code) for the handset is 0000. If you want to protect your handsets settings, you can change the PIN to any four-digit number youll easily remember. Once youve changed it, youll be asked for it every time you go into the HANDSET SETTING menu. To change the PIN:

Baby Call

With Baby Call (babysitters call) turned on, the handset will automatically dial a specified number when any button (except MENU) is pressed. Before you can turn Baby Call on, you must set (programme) the Baby Call phone number to be dialled.
To set or change the Baby Call number
With Baby Call turned on, the iDECT X1 handset cant be used for calling Emergency Services. Make sure theres an alternative phone available for emergencies. Select the BABY CALL NUMBER option The display shows ENTER BABY NUMBER * Key in the phone number then press the PHONE/OK The display goes back to standby mode.
Select the CHANGE PIN option The display shows ENTER NEW PIN * Key in your chosen new PIN then press the PHONE/OK The display shows CONFIRM NEW PIN * Key in your new PIN again then press the PHONE/OK The display goes back to standby mode. If the PINs you key in at steps 2 and 3 dont match, youll hear an error tone, and youll need to try again from the beginning. If you want to turn PIN protection off, follow the steps above to change the PIN back to 0000. Then you wont be asked for it when you change the handsets settings.
To turn Baby 1 Call on and off
Select the BABY MODE option The display shows SET BABY MODE and ON or OFF Use the or button to go to the option you prefer, then press the PHONE/OK button to confirm The display goes back to standby mode, with BABY MODE shown on the middle line. If you try to turn Baby Call on before youve set a Baby Call number, the display will show ENTER BABY NUMBER * and youll need to key a number in.

See page 9.

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Base unit settings

The BASE SETTING menu lets you customise your base unit to suit your preferences. Some of the functions in this menu have been covered earlier in this User Guide. To go into the Base Setting menu Ringer volume and melody Time & day Returning to default settings These are set using the ACOUSTIC SETTING option. See page 13 for details. See page 10 for details. The default settings for the base unit are: Ringer volume level 3 Ringer melody 3 Time and day 00:00 SUN Dialling mode TONE Recall (flash) length 100MS Base unit PIN 0000 Call timer reset to zero Call Barring OFF Emergency numbers 999 and 112 To return all base unit settings to their defaults:
Press the PHONE/OK button then the button The display shows BASE SETTING Press the PHONE/OK button If youve set a new PIN for the base unit (page 34), the display will show ENTER BASE PIN * and youll need to key it in. If youve left the PIN at its default of 0000, you wont be asked for it at this point.
Press the button to go to the option you want, then the PHONE/OK button to select it All instructions below follow from this step.
Press the PHONE/OK button to confirm, or the HANG UP button to cancel The display shows DEFAULT SETTING DONE The next option in the Base Setting menu is LINE SET This is for setting the dialling type and the recall (flash) signal length, and you probably wont ever need this option. You should always leave the dialling type at its default setting TONE. You should not need to change the recall signal setting unless youre having problems using your iDECT X1 on a PBX. Refer to page 46 for more information.
Dialling type and recall signal

TONE - 100MS.

Deregistering handsets Base unit PIN
For details of the DEREGISTER option, see page 28.

Call control

The default PIN (personal identity number, or security code) for the base unit is 0000. If you want to protect your base units settings, you can change the PIN to any four-digit number youll easily remember. Once youve changed it, youll be asked for it every time you go into the BASE SETTING menu. To change the PIN:
Select the CHANGE PIN option The display shows ENTER NEW PIN * Key in your chosen new PIN then press the PHONE/OK The display shows CONFIRM NEW PIN * Key in your new PIN again then press the PHONE/OK The display goes back to standby mode. If the PINs you key in at steps 2 and 3 dont match, youll hear an error tone, and youll need to try again from the beginning. If you want to turn PIN protection off, follow the steps above to change the PIN back to 0000. Then you wont be asked for it when you change the base units settings, although youll still need it when you register a new handset. The call timer

To bar calls to specified numbers Before you turn barring of calls to specified numbers on and off, you need to set up to three barred numbers. Each barred number can have up to eight digits.
Select the CALL CONTROL option then press the button TWICE The display shows CALL BARRING Press the PHONE/OK button The display shows SELECT H/S HANDSET 1 Use the or button to go to the handset number you want, then press the PHONE/OK button The display shows BARRING MODE Press the PHONE/OK button The display shows SET BAR MODE and OFF or ON Use the or button to go to the setting you want, then press the PHONE/OK button to confirm
Select the CALL CONTROL option then press the button TWICE The display shows CALL BARRING Press the PHONE/OK button The display shows SELECT H/S HANDSET 1 Use the or button to go to the handset number you want, then press the PHONE/OK button The display shows BARRING MODE
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Troubleshooting

Emergency numbers You can set up to four emergency (SOS) numbers, each with up to ten digits. These numbers can always be dialled using any handset, even when call barring is turned on. Emergency numbers 1 and 2 are preset as 999 and 112.

ALWAYS check first that:

The iDECT X1 must be serviced by trained engineers. NEVER attempt any repairs or adjustments yourself you could make the problem worse and invalidate the Guarantee. you have followed all the steps listed on pages 5 to 7 to install and set up your iDECT X1 all connectors are firmly inserted in their sockets mains power is switched on at the socket the handsets batteries are correctly and securely installed, and are not run down
Select the CALL CONTROL option then press the button THREE times The display shows EMERGENCY NUMBER Press the PHONE/OK button The display shows EMERGENCY NUMBER SOS NUM and 1, 2, 3 or 4 If necessary, use the or button to go to the number you want (For example, you may want to leave numbers 1 and 2 as they are, and set a new emergency number as number 3.)

Everyday use

I cannot make If the handsets display is blank, it may be switched off. or answer calls. Press the HANG UP button to switch it back on. Check that the base units mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone not just for charging the batteries. Make sure youre using the telephone line cable that was supplied with your iDECT X1. Other telephone line cables might not work. Move the handset closer to the base unit. Check the Battery Level symbol on the display. If its low, replace the handset on the base unit or charger pod to recharge the batteries. If auto-answer is turned off (page 32), you need to press any button (except HANG UP) on the handset to answer an incoming call. Turn auto-answer on if you want to answer calls by simply lifting the handset from the base unit or charger pod. Switch off power at the mains socket, wait for a few seconds and then switch back on. This may help.

PBX use

You may need to change the recall signal length from The Recall function doesnt its default of 100 ms. Consult your PBX documentation for help if necessary. To change the recall setting, use seem to work. the BASE SETTING menu (page 37).

Cleaning and care

Guarantee and service
The iDECT X1 is guaranteed for 12 months from the date of purchase shown on your sales receipt. The Guarantee does not cover damage by misuse or negligence, or by excessive voltages for example, faults on the telephone line, or lightning. Please keep your sales (till) receipt this is your guarantee. You should also keep the original packaging material. In the unlikely event that you need to return your iDECT X1 to our Repair Centre while it is under guarantee, there will be a 5 handling charge. While the 1 Disconnect the base unit from the telephone line and the mains electricity supply unit is under Guarantee 2 Pack up all parts of your iDECT X1, using the original packaging. Remember to include the mains adapter
Do not clean any part of your iDECT X1 with benzene, thinner or other solvent chemicals this may cause permanent damage which is not covered by the Guarantee. When necessary, clean it with a damp cloth. Keep your iDECT X1 away from hot, humid conditions or strong sunlight, and dont let it get wet. Every effort has been made to ensure high standards of reliability for your iDECT X1. However, if something does go wrong, please do not try to repair it yourself consult your supplier or the Help Line.
3 Return the unit to the shop where you bought it,
making sure you take your sales receipt After the Guarantee has expired If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee. Then
3 Call our Service Department on 9677 and ask
for a quotation of the repair charge and details of where to send your iDECT X1 for repair
4 Make sure you include with your iDECT X1:
your name and address a cheque or postal order for the value of the repair charge
5 Return your iDECT X1 to the address given by the

Service Department

Technical details
Standard Frequency range Digital Enhanced Cordless Telecommunications (DECT) 1.88 to 1.9 GHz (bandwidth = 20 MHz)

A answering a call, 14

auto-answer, 32

B battery low tone, 32

Baby Call, 35 base settings, 36 base unit ringer, 13 batteries charging the handsets batteries, 7 fitting the batteries, 6
earpiece volume, 15, 31 electrical power, 57, 50 emergency numbers, 42 ending a call, 14
Channel bandwidth 1.728 MHz Operating range Operating time up to 300 m outdoors; up to 50 m indoors standby: 100 hours approx. talking: 10 hours approx. battery charge time: 1215 hours

Waste electrical products must not be disposed of with household waste. This equipment should be taken to your local recycling centre for safe treatment.
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