400 to 3000
Power & Performance for your business computer equipment in Rack Mountable version.
19 rack mountable UPS Line Interactive Technology with AVR (Automatic Voltage Regulation) IEC outlets Phonel/Fax/modem or Ethernet protection ligns DB9 Communication Port for UPS management from the computer thanks to RUPS 2000 automatic shutdown software Control Panel : With indicating lights for models 400 to 600 With LCD screen for higher models Delivered with tower and rack accessories Included automatic shutdown software 2-year warranty

photos non binding

XP Pro XP Pro XP Pro XP Pro XP Pro XP Pro XP Pro 400 RM 600 RM 1000 RM 1500 RM 2000 RM 2500 RM 3000 RM
Technology Power TECHNOLOGY Output form Protection Power Factor Dimensions WxDxH (mm) Weight (kgs) PHYSICAL CHARACTERISTICS Output connectors 19x 280 x 1U 19x 280 x 2U 15.400 VA Line Interactive with AVR (Automatic Voltage Regulation) 600 VA 1000 VA 1500 VA 2000 VA 2500 VA 3000 VA
Modified Sinewave Surge / Overload / Short-cuts + phone /fax/modem protection 0.6 19x 280 x 3U 27.5
6 IEC 3 IEC outlets with outlets with backup time + RJ45, backup 9 IEC outlets with backup time + RJ45, DB9 DB9 time + RJ45, DB9 [110VAC, 115VAC, 120VAC] or [220VAC, 230VAC or 240VAC] 25% 50Hz or 60Hz 3% 10% 50Hz or 60Hz 5% 5% 50Hz or 60Hz 1Hz (auto frequency) 12V/5Ah*1 12V/5Ah*1 12V/7Ah *hours at 90% (full load) CE 12V/7Ah *4 12V/9Ah *4

INPUT CHARACTERISTICS

Voltage Frequency
OUTPUT CHARACTERISTICS (battery mode)
Voltage Regulation Frequency Battery Type Recharge type
[110VAC, 115VAC, 120VAC] or [220VAC, 230VAC or 240VAC]

BATTERY NORMS

5 hours at 90% (full load)

Security / Standard

Infosec Communication 4, rue de la Rigotire 44700 ORVAULT France
Sales Contact: Tl + commercial@infosec.fr

MAJ GB 06

2005 Infosec Communication SA. Infosec UPS System is a trademark of Infosec Communication. All other trademarks are property of their respective owners. Photos not binding. Specifications are subject to change without prior notice.Prices indicated are for information only as each reseller is free to fix its own price policy.

USER MANUAL

1000 / 2000 / 3000 VA

On-Line UPS

Table of Contents

1.1. 1.2.

IMPORTANT SAFETY INSTRUCTION.. 2
An Important Notice..... 2 Storage Instruction.... 2

PRODUCT INTRODUCTION.. 3

General Characteristics.... 3

3-1 3-2 3-3 3-4

UPS FUNCTIONAL DESCRIPTIONS.. 4
UPS Front Panel Display Descriptions.... 4 Real Panel Descriptions.... 6 Operating Modes & Voltage System Configurations... 7 Communication Port Explanation... 9

4-1 4-2 4-3 4.4.

INSTALLATION AND OPERATION.. 10
Unpacking..... 10 Selecting Installation Position.... 10 Set up..... 11 Operation.... 14
UPS WORKING PRINCIPLE... 20
UPS System Block Diagram.... 20

6.1. 6.2. 6.3.

MAINTENANCE GUIDE.... 21
Trouble Shooting.... 21 Error Codes and Their Descriptions... 22 Maintenance.... 22

7.1. 7.2.

BUNDLE SOFTWARE INSTALLATION GUIDE.. 23
Hardware Installation.... 23 Software Installation.... 23
8.1. 8.2. 8.3. 8.4. 8.5. 8.6.
OPTIONAL COMMUNICATION CARDS... 23
R2E (2nd RS-232 ) card... 23 USE (2nd USB) card..... 23 DCE (Dry Contact) card.... 24 SNMP Cards..... 24 SNMP/WEB card.... 24 SNMP card of Megatec... 24

SPECIFICATIONS... 25

INFOSEC UPS SYSTEM 4 rue de la Rigotire 44700 Orvault France www.infosec-ups.com Hot Line Tel : +33 (0)82 fax : +33(0)51 hotline@infosec.fr AA XX 201 18
Important Safety Instruction

An Important Notice

SAVE THESE INSTRUCTIONS - This Manual Contains Important Instructions that should be followed during Installation and Maintenance of the UPS Do not open the case, as there are no serviceable parts inside. Your Warranty will be void. Do not install the UPS in an environment with sparks, smoke or gas. This UPS is equipped with an EMI filter. To prevent potential leakage current hazard, ensure that the AC main supply is securely grounded. This UPS is designed to be installed and commissioned in a sheltered, controlled environment as follows: o Operating temperature 0-40C and 30-90% non-condensing humidity. o Always avoid contact with direct sunlight. o Installing the UPS in inflammable or hazardous environment. o Dusty, corrosive and salty environments can do damage to any UPS. o Install the UPS indoors as it is not designed for installation outdoors. To prevent any overheating of the UPS, keep all ventilation openings free from obstruction, and do not place anything on top of the UPS. Keep the UPS rear panel 20 cm away from the wall or other obstructions. The battery will discharge naturally if the system is unused for any length of time. Install the UPS away from objects that give off excessive heat and areas that are excessively wet. Always switch off the UPS and disconnect the batteries when relocating the UPS. It should be recharged every 2-3 months if unused. If this is not done, then the warranty will be null and void. When installed and being used. Please ensure that the input voltage of the UPS matches the utility supply voltage. Use a certified input power cable with the correct plugs and sockets for the appropriate voltage system.

Storage Instruction

For extended storage in moderate climate, the batteries should be charged for 12 hours every 3 months interval by connecting the UPS to the utility supply and switch on input breaker located at UPS rear panel. Repeat this procedure every 2 months if the storage ambient temperature is above 30C.

2. Product Introduction

2.1 General Characteristics
1. True online technology continuously supplies your critical device with a stable, regulated, transient-free pure sine wave AC Power. 2. High Frequency Transformer-less technology with rack/tower convertible enclosure enables the UPS for integration even in the most difficult of environment with space constraints. 3. This UPS is equipped with fully digitalized control logic for greater functionality and enhanced high level of power protection. Digital signal processing (DSP) also provides the UPS with powerful communication capability, which enhances the flexibility for easy remote control and monitoring 4. Wide input voltage tolerance from 60V ~ 144V (110V version) or 120V~288V (220V version) allows under-voltage or over-voltage correction without unnecessary battery drain and helps extend the battery life span. 5. DC-start function ensures the start-up of UPS even during power outages. 6. Revolutionary battery management circuit analyzes battery discharging status to adjust battery cut-off point and extend the batteries life span. 7. Active Power Factor Correction (PFC) control function constantly maintains the UPS Input Power Factor (PF) at > 0.99 for superb energy efficiency. 8. Selectable Bypass input voltage tolerance (Sensitivity low/high) to prevent under or over voltage being supply to the loads at Bypass mode. The selectable Voltage ranges are (i) Sensitivity Low: 90/180~130/260V & (ii) Sensitivity High: 97/194~130/260V. 9. Vast Selectable Output Voltages (100/110/115/120/127V or 200/208/220/230/240) to meet various voltage systems. 10. The UPS is designed to comply with various stringent international standards for Electromagnetic Interference & protection (EMC).

3. UPS Functional Descriptions
3-1 UPS Front Panel Display Descriptions

LCD panel

LCD Display Green LED steadily lights up to indicate that the Utility input voltage is within the window (80Vac~144Vac, or 160Vac~288Vac); the LED flashes flickeringly to indicate that the Utility input voltage is within the acceptable window (60Vac~79Vac, or 120Vac~159Vac). , Green LED lights up to indicate there is an output available at the Programmable Outlet 1 & Programmable Outlet 2. Amber LED lights up to indicate the Bypass Input is normal. UPS Fault LED UPS On/Alarm Silence UPS OFF Switch Special functions log in/out Go to next page Go to previous page or change the setting of the UPS. To re-confirm the change of UPS Setting --> Manual Bypass press " ON-KEY and " Up-KEY" key simultaneously for approx. 3 seconds to transfer from "Inverter to Bypass" ( the bypass led continuously blink and the buzzer will beep intermediately ) or "Bypass to Inverter", when the UPS is on Line Mode and the Bypass Voltage Window is Normal.
Symbols on the LCD Display Panel
Item 17 Symbol Description
Utility or Bypass Source Battery Low Battery Abnormal UPS Overloading Site Wiring Fault UPS Working in Service Mode

OFF FAIL

UPS Shutoff UPS Abnormal Lock UPS Flow Chart 4 Digits Measurement Display Indicate the item desired to be measured
Er05 Er06 Er10 Er11 Er12 Er**
Battery Weak or Dead Output Short Circuit Inverter Over-current UPS Overheat UPS Output Overloading Other Error Code
3-2 Real Panel Descriptions
1. USB Port 2. RS232 Port 3. Emergency Power Off (EPO) Dry Contact Signal inputs 4. Communication Card Options Slot 5. External Battery Connector 6. AC power connection socket 7. AC Outlets 8. Two programmable outlets 9. Utility Input circuit breaker 10. Cooling Fans 11. Output circuit breaker for two outlets 12. Output circuit breaker for two programmable outlets
3-3 Operating Modes & Voltage System Configurations
Download and open the UPS Setting Tool Software to see the screen as below System Configuration Settings 1. System Voltage SelectionSelect Input Voltage 110V or 220V 2. Voltage ConfigurationsSelect UPS Output Voltage 200V/208V/220V/230V/240V or 100V/110V/115V/120V/127V 3. UPS ModesSelect Normal/CF50*/CF60* Mode 4. Output Voltage Fine TuningOutput Voltage Regulation from 03% 5. Bypass Voltage WindowsSensitivity: Select Sensitivity Low/Sensitivity High** Sensitivity Low 110V 220V 90V130V 180V260V Sensitivity High 97V130V 194V260V

6. Syn-Frequency WindowSelect 3Hz/1Hz Inverter Freq synchronizing range 7. Com PortSelect the Com Port of PC 8. Click on Write to confirm the configuration settings. The UPS will beep twice to acknowledge setting is successful. 9. Turn off the UPS and unplug input power cord from AC Power Utility receptacle to shutdown whole unit without internal power supply existing, after setting is complete. 3 seconds later reconnect input power cord into AC Power Utility receptacle and turn on the UPS, referring to the section 4.4 Operation. The UPS will perform in new settings. Note: *CF50/CF60 = Frequency Converter mode 50 to 60Hz or vice versa **Sensitivity Low: 90/180~130/260V Sensitivity High: 97/194~130/260V
Programmable outlet setting The UPS is equipped with 2 programmable outlets for use to supply to less critical loads. These outlets can be disabled to shed the less critical loads during back-up modes or overload conditions to maintain quality power supply to the more critical loads connected to the UPS. Click on the Programmable outlet setting bar to enter to the setting screen as shown below. 1. Outlet Turn On After Turn on UPS select the
time to automatically enable this outlet within the specified time when the UPS is powered on. If 0 sec is selected, the outlet will be enabled once the UPS is powered on. outlet within the specified time after utility outage to shed the less critical loads to provide longer battery back-up time for the other more critical loads connected to the UPS. outlet within the specified time after the utility is restored.
2. Outlet Turn Off After AC Failure select this option to automatically disable the
3. Outlet Turn On After AC Recovered select this option to automatically enable the 4. Outlet Turn Off When Battery Lower than - select this option to automatically
disable the outlet at the specified remaining battery power capacity(%) during battery mode to shed the less critical loads to prolong battery back-up time for the other more critical loads connected to the UPS. outlet during overload condition (bypass mode) to possibly allow the more critical loads: a) To be continually supplied via Bypass without shut down
5. Outlet Turn Off When Overload select this option to automatically disable the
6. You have to select the "Setting" menu to configure new parameters. The calibration is confirmed successfully after the UPS beeps twice. Turn off the UPS and unplug input power cord from AC Power Utility receptacle to shutdown whole unit without internal power supply existing, after setting is complete. 3 seconds later reconnect input power cord into AC Power Utility receptacle and turn on the UPS, referring to the section 4.4 Operation. The UPS will perform in new settings. 7. Manual Control Switch Click On or Off to manually enabled or disabled the programmable outlets, overriding all previous settings.

3-4 Communication Port Explanation
The UPS is equip with EPO dry contacts input, true RS232 & USB Communication port as standard to provide communication with bundled UPS monitoring software for remote monitoring of UPS status via PC. There are 4 other optional interface cards available to meet various communication needs, i.e. DCE (dry contact relay card), R2E, USE and SNMP/WEB card (Please consult Ch8). The bundled software of the UPS is compatible with many operating systems such as Windows 98, & 2000, ME, NT and XP. For other applications such as Novell, NetWare, UNIX, Linux, please contact your local dealer for suitable software. All the communication ports (including optional cards) can be active & use simultaneously to monitor the UPS status. However only 1 communication interface at any one time with the highest priority has the ability to command & control the UPS. The priority of these communication interfaces are as follow: Highest Priority (in descending order), 1) 2) 3) 4) EPO input port Optional Interface card USB RS232
True RS232 Port interface descriptions Baud Rate Data Length Stop Bit Parity 2400 bps 8 bits 1 bit None
The Pin Assignments of the true RS232 port are illustrated as follows Pin 3 Pin 2 Pin 5 EPO The Pin assignments of the EPO Input port are:

RS232 Rx RS232 Tx Ground

1 EPO+ 2 Ground
To enable the EPO function, please short Pin 1 & 2.
4. Installation and Operation Read the Safety Instruction guide (page 2) before installing the UPS

4-1 Unpacking

Inspect the UPS upon receipt. The manufacturer designed robust packaging for your product. However, accidents and damage may occur during shipment. Notify the forwarder and dealer if there is damage. The packaging is recyclable; save it for reuse or dispose of it properly. Remove the UPS from the carton box. Check the package contents. Standard content shall includes 1 set of User's Manual 2 pcs of IEC output cables (for UPS with IEC sockets only) 1 pc of detached AC Input Power Cord (for UPS with IEC sockets only) 1 set of UPS communication software with RS232 cable 1 set of Tower/Rack Accessories Kit as below:
Selecting Installation Position
The UPS is heavy. Select a location sturdy enough to handle the UPS weight. To ensure proper operation and long operating life, always position the UPS according to the following requirement 1. Keep minimum 20cm (8 inches) distance clearance from the rear panel of the UPS to avoid any obstructions. 2. Do not block the air-flow to the ventilation louvers of the unit. 3. Please ensure the installation site is free from excessive dust and the ambient temperature and humidity should be within the specified limits. 4. Do not place the UPS in a dusty or corrosive environment or near any flammable objects. 5. This UPS is not designed for outdoor use.

4-3 Set up

Tower Configuration Setup

Step 1

Step 2
Power Module + Battery Module Step 1
Rack-Mount Configuration Setup Step 1

Step 3

Step 4

Step 5

Operation

Start Up In Normal Mode

(1) Make sure the voltage of Utility matches with the input voltage window of the UPS and ensure the grounding is connected properly. (2) Connect the UPS to the wall Receptacle of the Utility. Turn on the main ON switch to start up the UPS. LED and light up to indicate the Utility and the Bypass are normal. The LCD will illustrate from drawing A to drawing B.
B (3) Then, the UPS is on Stand-By Mode now and it will proceed self-test automatically. If there is no abnormal message occurred, it means the pre-start-up of the UPS is successful and the charger starts to charge the batteries. (4) Press the UPS On Switch for approx. 3 seconds, then the Buzzer sounds twice. If the UPS start-up is successful, the LCD display changes from drawing B to drawing C. C (5) In case of failure in self-test, the LCD display will illustrate as drawing D, then, an error code or error status will be shown on the screen.
(6) Your start-up operation of the UPS is completely now as illustrated as drawing E. Make sure the UPS is plugged onto the wall receptacle for charging at least 4 hours and the batteries of the UPS are fully charged
Start-up in Battery Mode (Cold Start) (1) Make sure the UPS has already been installed with batteries. (2) Press the UPS On switch to awake the UPS for approx. 3 seconds, and then the buzzer sounds twice. The LCD display will illustrate from Drawing A to drawing G. G (3) Press the UPS On switch of the UPS again for approx. 3 seconds till the LCD display illustrates from drawing G to drawing H, then the UPS will be in self-test Mode. The UPS may offer energy to the output in a minute, and the LCD display illustrates as drawing I. In case of failure in pushing the UPS Off Switch in 10 seconds, the UPS will automatically turn off. H
I Note: *Ensure the UPS Battery is pre-charge for minimum 4 hours by simply connecting the AC power cord to the Utility receptacle. Check Measured Values & Figures detected by UPS (1) If you would like to check the measured values & messages, please use scroll up key pads. When you use scroll down key pad, the LCD display and scroll down will illustrate in sequence from Drawing E(Input Voltage) Drawing J(Input Frequency) Drawing K(UPS Output Voltage) Drawing L(UPS Output Frequency) Drawing M(UPS Output Load percentage) Drawing N(UPS Battery Voltage) Drawing O(UPS inner temperature
UPS Default Data and Special Function Execution (1) After UPS is turned on successfully, use to drawing P1. key pad to change the LCD Display screen

(2) Press key pad to scroll down the LCD screen, and then check the UPS settings. The LCD display will show in sequence: Drawing P1(buzzer)Drawing Q1(self test)Drawing R1(Bypass Voltage)Drawing S(Output Frequency Synchronized Window)Drawing T(Inverter Output Voltage)Drawing U1(UPS Operation Mode)Drawing V(Output Voltage Fine Tuning) Q1 T
(3) Press scroll up key pad, you may execute special functions. The functions include Buzzer ON (as drawing P1) or buzzer OFF (as drawing P2, Alarm silence for UPS warning) and self-test ON (as Drawing Q1) or OFF (as Drawing Q2. UPS will execute battery test for 10 seconds), if the self-test is successful, it show as Drawing W; otherwise, it will show as Drawing D & error message at the same time.
UPS Default Settings and Their Alternatives (1) Make sure the UPS is not ON yet, which means it is not in Line Mode or Backup Mode. Press on ON Switch and scroll down key pads simultaneously for approx. 3 seconds, the buzzer will sound twice, the LCD display screen shows as drawing P1, then the UPS is under setting mode now. (2) To scroll down the LCD screen, you may refer to Chapter 4.4.1.3. Point 1. (3) Except Buzzer (as Drawing P1 & P2) and self-test (Q1 & Q2), all the rest default settings may be changed by pressing scroll up key pad. (4) Drawing R1 and R2 mean the bypass input acceptable window, it can be 180Vac~ 260Vac for 220Vac system, 90Vac~130Vac for 110Vac system or 194Vac~260Vac for 220Vac system, 97Vac~130Vac for 110Vac system. (5) Drawing S means the bypass frequency window of the inverter output, the acceptable setting values are +/-3Hz and +/-1Hz. (6) Drawing T means the acceptable Inverter Output Voltage, of which voltage is 200V, 208V, 220V, 230V, or 240V for 220Vac system , or 100V, 110V, 115V, 120V and 127V. (7) Drawing U1, U2 and U3 mean the operation modes of the UPS, of which alternative is Online, fixed 50Hz Output or fixed 60Hz Output. (8) Drawing V means the adjustments of the Inverter Output, which may be calibrated as 0%, +1%, -1%, +2%, -2%, +3%, or -3% (9) When all the setting changes are done, you have to press enter key pad to save all the changes when the LCD screen shows as drawing X. All those changes will be activated only when the UPS is re-turned on. The LCD screen will be back to the original screen before setting. X
(10) Turn off the UPS and the input breaker of the Utility. (11) Your Setting changes are complete. UPS Is Off Due to Unknown Reason and Its Trouble Shooting (1) If there is a serious abnormal condition occurred, the UPS will lock itself in OFF position as shown in the drawing Y and a abnormal message will show in the LCD screen.

Y (2) For some special conditions, the UPS will lock itself; however, it is still allowed to have bypass output in most of conditions and the LCD screens will show as drawing Z and error message will be shown on the screen.
(3) To release the UPS lock, please proceed the followings: (a) Check those error messages recorded (b) Check to see Chapter 6.2 to trouble shoot the problem of the UPS; otherwise, consult your local distributor for service. (c) Press key pad for 5 seconds and buzzer will sound twice. (d) Turn off the Breaker of the Utility Input. (e) The UPS lock problem is solved now. Shut Off (1) Press key pad for about 5-10 seconds, the Inverter output will be turned off, the UPS will stop power supply to the outlets and the LCD screen shows as drawing B. (2) Turn off the input of the UPS. (3) The UPS is turned off completely. Status & Alarm Buzzer The following table helps to define some of the common UPS statuses with respect to their buzzer beep descriptions.
Status Definitions UPS faulty, Inverter shutdown. All functions inhabited. UPS faulty, loads continue to be supplied via Inverter or Bypass. Battery mode Battery low Confirm/RS232 port receiving Service mode ok UPS initial starts up with self test
Buzzer Beep Descriptions Long Continuous Beep
Single successive beep with ~ 2 sec interval Single short successive beep with ~1 sec interval Very quick and short successive beep 2 quick & short beeps 1 quick & short beep 2 successive quick & short beeps, repeating per ~2 sec interval.

Battery Replacement

Step 1

Step 4

2K/3KVA

5. UPS Working Principle

(fig 5.1)

UPS System Block Diagram

Figure 5.1 above illustrates the True On-Line Double Conversion architecture of the UPS system. The major modules consist of 1) An AC to DC power converter (Rectifier) with PFC control circuit 2) A DC to AC power high frequency inverter 3) An Intelligent Battery Charger 4) A bank of stationary maintenance-free batteries 5) A DC to DC push/pull converter control circuit 6) A Static Bypass Loop 7) Input & Output EMI Filter Summery guide to the UPS operating modes against the Utility AC Power Source conditions Utility Conditions Utility Normal UPS Operating Modes Rectifier convert AC to DC, battery charging, Inverter convert DC to AC and supply to loads with clean & stable power. Rectifier and charger stop operatingBattery discharge via DC~DC boost circuit and supply to Inverter. Loads continue to receive supply from Inverter. Alarm buzzer beeps, UPS now on battery mode. Rectifier and charger stop operatingBattery discharge via DC~DC boost circuit and supply to Inverter. Alarm buzzer beeps with quick & short succession, indicating battery power low and Inverter may stop supply soon. LEDs Display indications , , LEDs remain illuminated

Utility Abnormal (under or over voltage) / Absent

LED off, LED illuminated

Utility Abnormal/Absent, Battery low voltage
LED off, LED illuminated.

6. Maintenance Guide

Trouble Shooting
When the UPS becomes faulty or malfunctions during operation, you may check the fault lists below for respective solutions. Should the problem persists, please contact your local dealer for assistance. Situation Check Items 1. Er05, 1. Solution Check battery connection if is properly done. Measure Battery voltage to ensure batteries are charged or healthy. Recharge batteries for 4 hours if necessary. Simulate Utility outage to verify if UPS is able to provide DC back-up. Otherwise consult your local dealer right away. Disconnect some non critical loads form the UPS output until overload ceases. Check if there is any short circuit between cables due to broken cable insulator. Replace the cables in necessary. Remove any objects obstructing the ventilation louvers. Verify if the cooling fans are working properly. Contacts your local dealer to replace the fans if necessary. Verify if the L & N phase of the Utility AC source has been wrongly wired or if the Ground-Neutral Voltage exceeded the limits Verify if the ventilating fans are functioning properly. Do not attempt to replace the fans by yourself. Contact your local dealer for replacement. Consult your local dealer for assistance.
2. Overload UPS Fault LED
Read the error code (see next page for error readings) displayed by the combinations of the LEDs and verify the fault as follow:
3. Er11 (UPS Over Temperature)
4. Site wiring/Ground 4. fault 5. Er14 (Fans out of order) 5.
6. Other error codes UPS fails to provide battery backup or its back up time is shorter than its intended performance. Check if all power UPS is normal but no codes are properly Output to load connected.
If the backup time remains nonsatisfactory after 4 hours of charging, please contact your local dealer for battery replacement. If problem persist, consult your local dealer for technical assistance.
The UPS switches to battery mode then back to Utility mode, when connected device is turned on. Or, the UPS Switches back and forth between battery and Utility. Strange noise & smell
1. If any power strip is connected to the UPS. 2. Verify if there is any damage to the utility Wall Receptacle or if the cable cord plug is faulty.

1. Do not use power strip. 2. Replace the wall receptacle/cable cord plug.
Immediately shut down the whole System. Disconnect the power from the UPS and call for service. Check that the battery connectors are fully engaged. Allow the battery to recharge if the batter is weak. If problem persist after recharging, replace the battery. If problem persist, consult your local dealer for technical assistance.
UPS is unable to provide backup power source
Error Codes and Their Descriptions
Code Er05 Er06 Er07 Er11 Er12 Er14 Er18 Er24 Er28 Er31 Descriptions Battery weak or faulty Output short-circuited EPO mode UPS over-temperature Inverter overload Fans out of order EEPROM's data error Utility Low<85/170V& Battery Disconnect Bypass overload EEPROM's data not conform to the Jumper Setting

Maintenance

Clean the dust from the ventilation openings and intakes on the rear panel. 1. Turn off the UPS and wipe the casing with a damp cloth. 2. Periodically unplug the power cord of the UPS from the wall receptacle to test the batteries condition. 3. Be sure you have already saved your application before you proceed the battery discharging capability test.
7. Bundle Software Installation Guide

Hardware Installation

1. Connect the male connector of RS232/USB* cable to the UPS communication port. 2. Connect the female connector of the RS232/USB* cable to a dedicated RS232 port 3. For optional interface cards, please refer to Chapter 8 for more details.

of the Computer.

*Note: Only RS232 cable is provided with the UPS. USB cable is optional

EPO DC 36V 2

AC OUTPUT 1

Software Installation

Please refer to the users manual of the bundled software CD_ROM for installation guide.
8. Optional Communication Cards

R2E (2nd RS-232) card

CN1 is for RS232 DB9. For communication protocol, please refer to Chapter 3.4.1 Installation Position: Optional Slot.

USE (2nd USB) card

CN1 is for USB. Installation Position: Optional Slot

DCE (Dry Contact) card

The pin assignments of 10-Pin Terminal
1 UPS on Bypass mode (Bypass) 2 Utility Normal (Normal close contact) 3 Utility Normal (Normal open contact) 4 Inverter On 5 Battery Low 6 Battery Bad or abnormal 7 UPS Alarm 8 Common 9 Shutdown UPS positive (+) signal 10 Shutdown UPS negative (-) signal The shutdown function will be activated, after a +6~+25Vdc is put between pin 9 and pin 10 for 5 seconds. The capacity of each relay contact is 40Vdc/25mA. Installation Position: Optional Slot. Flexible signal output for N.C. (Normal Close) or N.O.(Normal Open) contact by shorting pin1-2 or pin2-3 from JP1-5. The shutdown function will be enabled in 1 minute after blackout occurs if the pin1-2 of both CN1 and CN6 are shorted by cap. Or, the shutdown function can only be enabled by pin9-10 of CN3 if the pin2-3 of both CN1 and CN6 are shorted by cap

8.4. 8.5.

SNMP Cards SNMP/WEB card
For installation, please refer to the users manual attached with the card. Installation Position: Optional Slot

SNMP card of Megatec

For installation, please refer to the users manual attached with the card. Installation Position : Optional Slot

9. Specifications

E6 LCD 1000 RT INPUT Voltage Range (Vac) Frequency (Hz) Number of phases Input Power factor THD OUTPUT Voltage Range (Vac) Voltage adjustment Voltage regulation Capacity (VA/W) Power Factor Output wave form Frequency stability Frequency regulation Transfer time Crest factor Efficiency Nominal autonomy Cold start BATTERY Type Capacity Quantity Voltage (V) Recharge time DISPLAY Status on LCD and LED Data specified on LCD Self-diagnostics PROTECTION Short circuit Over heating Low battery EPO Battery Leakage current ALARMS Acoustics & display PHYSICALS CHARACTERISTICS Mechanicals dimensions (wxhxd) mm Input connectors Output connectors Net weight + battery weight (Kgs) ENVIRONMENT Operating temp, range Warning temperature Altitude Humidity Noise INTERFACE COMPUTER Type Slots compatible systems COMPLIANCE Quality Security Performance Standard EMC Marking 115 V : 60/70/80-V :120/140/160-/ 60 Hz 5 Hz (Auto detection) Single phase + ground > 0,99 (full load) 115 V :100/110/115/120/V :200/208/220/230/240 < 1% up to low battery alarm 2000 0,7 Sine wave, THD <3% (from 0 up to 100% in load) 1% (battery mode) 3 Hz or 1 Hz (program by software) 0 ms 3:1 >85% > 7 min Yes Lead waterproof and without maintenance 12 V/7 Ah 3 hours at 90% E6 LCD 2000 RT E6 LCD 3000 RT

> 7 min

>88% > 5 min

12 V/ 7 Ah 3 36

12 V/ 9 Ah 6
Normal, Battery, Bypass, Prog socket 1, Prog socket 2, Autotest, Low battery, Default Battery, Default connection, Default, Overload, load level and battery level Input voltage, Input frequency, Output voltage, Frequency voltage, charge level, Voltage battery, internal Temperature In mains mode and by software off mode immediately Mains mode : Bypass Transfer - Battery Mode : Automatic shutdown Alarm and automatic stop Stop immediate Electronic system of management of battery discharge
mains default, Low battery, Overload, environment default 440x88xV : NEMA 230 V : IEC 115 V : 6* NEMA 230 V : 6* IEC 15,1 400x88xV : NEMA 115 V : NEMA 230 V : IEC 230 V : IEC 115 V : 2* 5-15R+ 2* 5-20R 115 V : 4* 5-15R+1* L5-30R 230 V : 6* IEC 230 V : 4* IEC 10A +1*IEC 16A 27,9 29,7
0-40C Battery design for use at 25C. A higher ambient temperature will decrease its life span 0-2000 m up to 40C / 3000 m up to 35C 90% max without condensation < 50dB (at 1 m) Standard RS 232 or USB relay card, SNMP/Web card Windows 95/98/NT/2000/XP/Vista, Novell Netware, Linux etc ISO 9001 certified manufacturing EN62040-1-1, IEC 60950-1 EN 62040-3 EN 62040-2, EN61000-3-2, EN61000-3-3, FCC Class A CE, UL, cUL, FCC