Zip ATAPI Drive

Installation Guide

Quick Start Information Installation Notes Technical Notes Troubleshooting Drive Specifications
For Integrator/OEM Only http:www.iomega.com

Table of Contents

Quick Start Information
Install as a Standard Removable Drive. 4 Install as a Bootable Drive A. 4

System Requirements

Zip ATAPI Drive as Standard Removable Drive. 5 Zip ATAPI Drive as Drive A:. 5

Installation Notes

Jumper Settings. 6 IDE Channels. 6 Pin 1 Orientation. 6 Mounting Screws. 6 Software Installation. 6 Using 750MB, 250MB and 100MB Zip Drives and Disks Together. 7
Technical Notes for Drive A: Mode
Using Zip Disks in Drive A: Mode. 8 Formatting Disks in Drive A: Mode. 8 Microsoft Disk Copy Ultilities in Drive A: Mode. 8

Troubleshooting

The Zip ATAPI drive icon does not appear. 9 The green activity light on the Zip ATAPI drive does not turn on. 9 The Zip ATAPI drive is not assigned a drive letter, or the IomegaWare software is unable to find the Zip ATAPI drive. 9 Computer does not recognize a Slave drive connected to the same IDE connection with a Zip ATAPI Master drive. 10 Computer fails to boot correctly or hangs while booting after the Zip ATAPI drive is installed. 10 My Zip disk works on my Mac by not on my PC. 10 ATAPI drive performance seems slow. 10 My system appears to hang with using Windows 98/98SE/Me/2000/XP. 11 You want to change the drive letter assigned to your Zip ATAPI drive. 11 You cant change the drive letter assigned to your Zip ATAPI drive. 11 Disk automatically ejected when instered into the Zip ATAPI drive. 12 Zip disk wont eject using Windows 2000. 12 NTFS formatted Zip disk wont eject. 12

Drive Specifications

Electrical Power Requirements. 13 Performance Characteristics. 13 Environmental Limits. 13
Limited Warranty. 15 Product Return and Repair. 15 Customer Support Options. 15
The Zip 100MB, 250MB, and 750MB ATAPI drive can be installed either as a standard removable drive (D: or higher) or as a bootable Drive A: drive.
Install as a Standard Removable Drive
1. Verify that the host computer meets the system requirements listed on page 5. Pay particular attention to the recommendation that the BIOS support for the Zip ATAPI drive be disabled in the CMOS setup. 2. Install IomegaWare software.
NOTE: While the Zip ATAPI drive is designed to perform basic functions using the operating system provided by your computers manufacturer, however, many of the most helpful features of the drive are available only when IomegaWare software is installed. See Software Installation on page 6.
3. Install the Zip ATAPI drive. The Zip ATAPI drives default jumper setting is Slave. Change this if necessary, see Jumper Settings on page 6. Iomega recommends connecting the Zip ATAPI drive to the secondary IDE channel. Do not connect it to the same IDE channel as the hard drive.
Install as a Bootable Drive A
1. Verify that the host computer meets the system requirements listed on page 5. Pay particular attention to the Zip ATAPI drive model number and BIOS support requirements. Only certain BIOS versions will support the Drive A: mode. 2. Install IomegaWare software.
3. Install the Zip ATAPI drive. You will need to change the jumper settings to reflect Drive A: mode; see Jumper Settings on page 6.
System Requirements Zip ATAPI Drive as Standard Removable Drive
Pentium 200MHz or higher IBM-compatible computer Empty drive bay with front panel access Embedded IDE interface or IDE controller card Windows 98/98SE/Me/2000/XP and Mac OS 8.6 through 9.x, Mac OS X verision 10.1 or higher (check with Iomega for latest operating system support)
BIOS Support Iomega recommends that BIOS support for the Zip ATAPI drive be disabled in the CMOS setup. On some systems with auto detection, it will be necessary to specifically turn off auto detection for the Zip ATAPI drive. Refer to the computers documentation if you need more information.
Zip ATAPI Drive as Drive A:
Pentium 200MHz or higher IBM-compatible computer Zip 100MB ATAPI drive model ATAPI2 or ATAPI3 (drive model listed on drive label), Zip 250 ATAPI drive or Zip 750MB ATAPI drive Empty drive bay with front panel access Embedded IDE interface or IDE controller card Windows 98/98SE/Me/2000/XP BIOS Support The host computers BIOS must support the Zip ATAPI drive as a bootable device and must be able to assign the drive letter A: to the drive. Current BIOS that support the Zip ATAPI Drive A: mode include: Phoenix 6 release 4 core with boot option AMI 6.30 core with ATAPI bootability Award 4.51PG core with ATAPI bootability
Installation Notes Jumper Settings
Configure the jumper settings on the Zip ATAPI drive as needed for the system.

Jumper block Settings when installing as standard drive: Slave (Drive 1) (Factory Setting) Master (Drive 0) Cable Select

IDE Channels

Iomega suggests that you connect the Zip ATAPI drive to the secondary IDE channel. Do not connect it to the same IDE channel as the hard drive.

Pin 1 Orientation

Make sure PIN 1 on the cable connects to PIN 1 on the Zip ATAPI drive. All IDE interface cable connections must maintain correct PIN 1 orientation in order for the drive to be recognized by the system.

Mounting Screws

Mounting screws must not extend into the Zip ATAPI drive farther than 4.0 mm (about 0.16 inch). Mounting screws that are too long could damage the drive.

Software Installation

While the Zip ATAPI drive is designed to perform basic functions using the operating system provided by your computers manufacturer, many of the most helpful features of the drive are available only when IomegaWare software is installed. IomegaWare for the end-user is included in the integrator packet.
Installation Notes Using 750MB, 250MB and 100MB Zip Drives and Disks Together
Zip Drives Zip Disks 250 750
Read Only Read and Write, Short Format Read and Write, Long Format Not Compatible
Zip 100MB ATAPI drive: Allows you to read and write to 100MB Zip disks only. Zip 250MB ATAPI drive: Features backward compatibility that allows you to read and write to 250MB and 100MB Zip disks. Performance when writing to a 100MB Zip disk is significantly reduced, because of the higher capacity of the Zip 250MB ATAPI drive. To maximize the performance of your Zip 250MB ATAPI drive, you should use 250MB Zip disks. Zip 750MB ATAPI drive: Features backward compatibility that allows you to read and write to 750MB and 250MB Zip disks, and read only from 100MB Zip disks. Performance when writing to a 250MB Zip disk is significantly reduced, because of the higher capacity of the Zip 750MB ATAPI drive. To maximize performance of your Zip 750MB drive, you should use 750MB Zip disks.
NOTE: Zip disk capacity calculated assuming 1 MB = 1 million bytes. The capacity reported by a particular operating system may vary.
Technical Notes for Drive A: Mode Using Zip Disks in Drive A: Mode
Zip drives emulating a floppy drive will cause some variation to the characteristics of Zip disks, but if used properly, the disks will maintain compatibility with other Zip drives.

Formatting Disks in Drive A: Mode
It is important that you install the current version of IomegaWare software onto the host computer. If the Zip ATAPI drive is in Drive A: mode and a disk is formatted using an old version of Iomega Tools, the newly formatted disk will be unreadable in other Zip drives. Updated versions of IomegaWare software are backwards compatible; they will support all previously released Iomega drives.
Microsoft Disk Copy Utilities in Drive A: Mode
Do not run Microsoft diskcopy.exe or the right mouse CopyDisk utility with the Zip ATAPI drive (or any Iomega device). These two utilities were designed for floppy drives and do not handle other removable disk drives correctly. This is documented for end-users in the Zip ATAPI Users Manual. If you encounter a problem while installing or using your Zip ATAPI drive, check the Troubleshooting section for possible solutions.
CAUTION! Electrical power should be turned off before connecting or disconnecting any cables; otherwise, computer equipment could be damaged.
The Zip ATAPI drive icon does not appear.
Follow the steps listed below under The Zip ATAPI drive is not assigned a drive letter.
Troubleshooting The green activity light on the Zip ATAPI drive does not turn on.
1. Make sure the computer is receiving power. 2. Make sure the power cable connection to the Zip ATAPI drive is secure. 3. Make sure there is a Zip disk in the Zip ATAPI drive.
NOTE: On the Zip 100MB ATAPI drive the green activity light will remain on. On the Zip 250MB and 750MB ATAPI drive the green activity light will flash while reading and writing, and when the drive initially receives power.
The Zip ATAPI drive is not assigned a drive letter, or the IomegaWare software is unable to find the Zip ATAPI drive.
1. Make sure PIN 1 is properly connected on all IDE interface connections. The stripe on the interface cable should align with PIN 1 on each connection. If the cable does not have a keyed connector, make sure the connector has not shifted a pair of pins. 2. Make sure the jumper setting on the Zip ATAPI drive is set correctly. For example, if you installed the Zip ATAPI drive as a Slave drive, the jumper setting must reflect Slave drive. Refer to Installing Your Zip ATAPI Drive in the Users Manual on the Start Here First CD for details. 3. If there is another drive on the same IDE channel, make sure it is also properly configured. Refer to the documentation that accompanied the other IDE drive for configuration information (often this information is on the disk case). If you cannot locate the documentation, contact the manufacturer of the drive. 4. Make sure BIOS support for the Zip ATAPI drive is disabled in the computer's CMOS setup.

NOTE: This may require turning off autodetection for the Zip ATAPI drive. Refer to your computer's documentation if you need instructions on disabling autodetection.
If you are unable to disable BIOS support for the Zip ATAPI drive in the CMOS setup and the Zip ATAPI drive does not appear on the system, the computer may have an incompatible BIOS that does not correctly understand removable ATAPI drives. You may be able to solve the problem by obtaining an updated BIOS from the computer manufacturer. If an updated BIOS is not available, it may be possible to install the Zip ATAPI drive successfully using an add-on IDE card. 5. Make sure the software drivers for the Zip ATAPI drive are correctly installed on the computer system. The necessary drivers are included with the IomegaWare software. Carefully follow the installation instructions under Installing the Zip Drive as the Only Device on the Secondary IDE Channel in the Users Manual on the Start Here First CD. 6. If the computer's operating system is Windows 98, make sure the system is running in 32-bit mode (Protected mode). To check whether the system is running in 32-bit mode, right click on My Computer and select Properties. Click the Performance tab and check that File System and Virtual Memory are listed as 32-bit. If the mode is 16-bit, refer to the Windows 95/98 documentation for instructions on improving the system performance to 32-bit. 7. Some IDE hard drives do not work properly unless they are in a certain position on the IDE cable. You may need to reverse the position of the Master drive, such as a CD-ROM, and the Zip ATAPI (Slave) drive on the cable for the drives to work properly.
8. If the computer still does not recognize the Zip ATAPI drive, it may be that the existing IDE Master drive does not allow access to a Slave drive on the same cable. Try installing the Zip ATAPI drive on the other IDE channel.
Computer does not recognize a Slave drive connected to the same IDE connection with a Zip ATAPI Master drive.
1. Make sure PIN 1 is properly connected on all IDE interface connections. The stripe on the interface cable should align with PIN 1 on each connection. If the cable does not have a keyed connector, make sure the connector has not shifted a pair of pins. 2. Make sure the Slave drive is correctly jumpered as a Slave. Refer to the documentation that accompanied the Slave drive for configuration information (often this information is on the disk case). If you cannot locate the documentation, contact the manufacturer of the drive. 3. Some IDE hard drives do not work properly unless they are in a certain position on the IDE cable. You may need to reverse the position of the Slave drive and the ATAPI (Master) drive on the cable for the Slave drive to work properly.
Computer fails to boot correctly or hangs while booting after the Zip ATAPI drive is installed.

Make sure BIOS support for the Zip ATAPI drive is disabled in the computer's CMOS setup.
NOTE: This may require turning off autodetection for the Zip ATAPI drive. Refer to your computer's documentation if you need instructions on getting into the CMOS setup and disabling autodetection.
If you are unable to disable BIOS support for the Zip ATAPI drive in the CMOS setup and the computer hangs during boot-up, the computer may have an incompatible BIOS that does not correctly understand removable internal drives. You may be able to solve the problem by obtaining an updated BIOS from the computer manufacturer. If an updated BIOS is not available, it may be possible to install the Zip ATAPI drive successfully using an add-on IDE card.
My Zip disk works on my Mac but not on my PC.
PC systems cannot read a Mac-formatted Zip disk unless special software is installed on the system. If you try to use a Mac-formatted Zip disk on a PC that does not have disk exchange software installed, you will see a message indicating that the disk is not formatted.
Zip ATAPI drive performance seems slow.
If you are using 100MB disks in a Zip 250MB ATAPI drive, drive performance will be reduced when writing files to the disk, see Using 750MB, 250MB and 100MB Zip Drives and Disks Together, see page 7. If you are using 250MB disks in a Zip 750MB ATAPI drive, drive performance will be reduced when writing files to the disk, see Using 750MB, 250MB and 100MB Zip Drives and Disks Together, see page 7.
Troubleshooting My system appears to hang when using Windows 98/98SE/Me/2000/XP.
If the system appears to hang when writing a large file to a Zip disk, you can verify that the Zip ATAPI drive is operating correctly by checking that the green power light is on or flashing. It is normal for the drive to continue to write data after Windows reports the copy is complete. When the green activity light is no longer on or flashing, the file writing process is complete and your system will be available again.
You want to change the drive letter assigned to your Zip ATAPI drive.
Drive letter assignments are controlled by the operating systemin order to change a drive letter assignment, you must work with the procedures required by your computer's operating system. Windows 98/98SE/Me Users: If your computer is running Windows 98/98SE/Me, you can change drive letters as desired for any of your removable drives (including your Zip ATAPI drive and CD-ROM drive) by using Drive Letter Manager in IomegaWare software. The instructions are as follows: 1. Right click on the Zip ATAPI drive icon in My Computer or Windows Explorer. 2. Select Properties. 3. Click the tab for Drive Letter Manager. 4. Drive Letter Manager will display the current drive letters assigned on your system. 5. To change the drive letter for any removable drive, click the drop-down arrow next to the current drive letter and select the drive letter you want to use. The drive letters you choose will be effective after you restart your system. Windows 2000/XP Users The following instructions describe how to change drive letters for removable drives under Windows 2000/XP.

NOTE: You must have administrator privileges for your local computer in order to change drive letters under Windows 2000.
1. Select Control Panels, Administrator Tools, Computer Management, then Disk Management. 2. Right click on the icon for the Zip ATAPI drive and select Change Drive Letter and Path from the shortcut menu. 3. Click the Edit button. 4. Click on Assign a drive letter and select the letter you want to use for your Zip ATAPI drive.
You can't change the drive letter assigned to your Zip ATAPI drive.
NOTE: This may require turning off autodetection for the Zip ATAPI drive. Refer to the your computer's documentation if you need instructions on getting into the CMOS setup and disabling autodetection.
Troubleshooting Disk automatically ejected when inserted into the Zip ATAPI drive.
Make sure you are using a genuine 100MB, 250MB or 750MB Zip disk. If you attempt to insert a non-Zip disk into the Zip ATAPI drive, the drive will automatically reject the disk.
Zip disk won't eject using Windows 2000.
It is recommended that you use the Iomega software eject command to eject Iomega disks. If you are using Windows Explorer and want to eject a Zip disk, make sure that Explorer is displaying the contents of a different drive (for example, highlight drive C:). If the disk still does not eject from the Zip ATAPI drive, try closing any open applications or windows listing the disk's contents. If the disk still does not eject immediately, it may be due to the way Windows 2000 handles disk caching. Eventually, Windows 2000 should allow the disk to eject. If it does not, please refer to the help files included with Windows 2000.
NTFS formatted Zip disk won't eject.
The NTFS format is a fixed disk file system, which locks the disk when it is mounted under Windows 2000. This means that once you access an NTFS formatted Zip disk, the disk will no longer eject using the eject button on the front of the Zip ATAPI drive. To eject the disk, you must first close any windows listing the disk contents, then use the software eject command that is available when you right mouse click on the Zip ATAPI drive icon in My Computer or Windows Explorer.
Drive Specifications Electrical Power Requirements
Voltage Requirements 5 vdc +- 5% Maximum Continuous. 650 mA rms Peak. 1.4 amps +5 vdc Maximum Ripple. 100 mV p-p Power Dissipation Maximum Continuous. 3.25 Watts
Performance Characteristics
Data Transfer Rate 750MB cartridge sustained. 6.4 MB/sec 250MB cartridge sustained. 3.0 MB/sec 100MB cartridge sustained. 1.8 MB/sec Burst (all cartridges). 33.33 MB/sec Seek Time Minimum. 2.5 ms Average. 26.0 ms Reliability Features Nonrecoverable Errors. Less than 10 errors in 1013 bits Drive Mean Time Before Failure. 100,000 hours Insertion/Removal Cycles (multiple disks). 10,000 minimum

Environmental Limits

Operating Temperature* Drive with disk inserted. 10 to 51.5C (50 to 125F)
* Operating temperature limits must not be exceeded at the head / disk interface.
Storage Temperature (6 months) Drive. -22 to 59C (-8 to 138F) Disk. -22 to 51C (-8 to 123F) Shipping Temperature (96 hours) Drive. -40 to 60C (-40 to 140F) Disk. -40 to 51C (-40 to 123F)
Relative Humidity (noncondensing) Operating humidity. 20 to 80% Storage / Shipping. 10 to 90% Maximum Wet Bulb Operating. 26.7C (80F) Storage / Shipping. 29.4C (85F) Max Temperature Gradient Operating. 12C/hr (22F/hr) Altitude Operating. To 3,048 m (10,000 ft) Shock Operating. 7.5g, 12 sine wave for 11 ms Shipping (96 hr). 10G for 11 ms. 200G for 2 ms Vibration (Sweep rate = 1 Oct/min) Operating. 0.7g, 0-peak at 5-17 Hz. 0.25g, 0-peak at 17-225 Hz Shipping (96 hr). 1.2g, 0-peak at 7-28 Hz. 2.0g, 0-peak at 28-62 Hz. 5.0g, 0-peak at 62-225 Hz

Limited Warranty

This product carries a one year limited warranty. For complete warranty information, refer to the detailed warranty statement that shipped with this product.
Product Return and Repair
For information on returning your Iomega product for warranty service (or repair after the warranty period), please visit our web support site at www.iomega.com/support or call Iomega Customer Support at 1-888-4-IOMEGA (1-888-446-6342*). Because many returns are found to be due to a technical problem rather than a defective product, it is necessary to check with Iomega Customer Support before returning your drive. Our trained support personnel can often resolve the problem directly or otherwise supply you with return authorization.
*1-888-4-IOMEGA (1-888-446-6342) is available in the U.S. and Canada only.

Customer Support Options

Please see the Users Manual on the enclosed CD or visit our award winning web support site for a complete list of worldwide support options including Email, one-on-one Live Chat, and Customer Support Center phone numbers and hours of operation. U.S. and Canada Web Support Site. http://www.iomega.com/support European Web Support Site. http://www.iomega.com/europe/support Asian-Pacific Regions Web Support Site. http://www.iomega.com/ap/support Latin America Web Support Site. http://www.iomega.com/support/la Japan Web Support Site. http://www.iomega.com/jp/support
Copyright 2002 Iomega Corporation. All rights reserved. Iomega, the stylized i logo, Zip, and IomegaWare are either registered trademarks or trademarks of Iomega Corporation in the United States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Certain other product names, brand names, and company names may be trademarks or designations of their respective owners.

Installation Guide

Installation and Configuration Troubleshooting Drive Specifications
For Integrator / OEM Only

Table of Contents

Installation Guide... 1 Troubleshooting.. 13 Drive Specifications... 16
Check system requirements.
Pentium or higher IBM-compatible computer (recommended) Empty 312 or 514 inch drive bay with front panel access Embedded IDE interface or IDE card Windows NT, Windows 95, Windows 3.1, or DOS version 5.0 or higher Iomega Tools software (included with the Zip ATAPI drive)
BIOS Support: It is recommended that BIOS support for the Zip ATAPI drive be disabled in the CMOS setup. On some systems with autodetection, it will be necessary to specifically turn off autodetection for the Zip ATAPI drive. Refer to the Owners Manual for your computer if you need more information. The Zip ATAPI drive meets the latest ATAPI specifications; however some computers with early ATAPI support do not meet these specifications and so may not work correctly with removable ATAPI drives like the Zip ATAPI drive. Refer to the Zip ATAPI Errata sheet for additional information.
Unpack the Zip ATAPI drive.
CAUTION Before handling the Zip ATAPI drive, touch a grounded metal object (like an unpainted metal screw on the back of your computer) to discharge any buildup of personal static electricity.
Install Diskettes and Users Guide
3.5" Universal Installation Kit (includes mounting screws) Zip ATAPI Drive
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DISCONNECT the computer power cord and remove the cover. (Refer to your computer manual

if removal is unclear.)

On some computers (especially tower models), you may need to remove the computers face plate as well as the cover in order to access the drive bays. WARNING Always disconnect computer electrical power at power source before beginning a computer hardware change.
Identify the IDE interface connection you want to use for the Zip ATAPI drive.
If the computer has an IDE hard drive, there may be an available connection on the primary IDE interface cable. If there are two drives connected to the primary IDE cable, connect the Zip ATAPI drive on the secondary IDE channel or use an IDE interface card. If there is not an existing IDE interface cable with an available connection, you will need a standard 40-pin IDE interface cable for connecting the Zip ATAPI drive.

Configure jumper settings on the Zip ATAPI drive as needed for your system. Installation Guide
The Zip ATAPI drive ships ready to install as the second drive on the IDE connection (slave configuration). If the Zip ATAPI drive will be the only drive connected to the IDE interface cable, change the jumper setting to master (drive 0). If the computer is a Cable Select system, use the Cable Select jumper setting.
Jumper block Slave (Drive 1) (Factory setting) Master (Drive 0)

Cable Select

Slave (Drive 1)
Use the slave jumper setting if the Zip ATAPI drive will be one of two drives connected to the IDE interface cable and the other drive is configured as a master drive. If there is one drive connected to the cable before the Zip drive is installed, it is probably configured as a master; however, some IDE drives require a different jumper setting when two drives are connected. If you encounter any problems, refer to the documentation that came with the existing IDE drive for additional jumper setting information. Note that many CD-ROM drives will not support a slave drive. If you connect the Zip ATAPI drive to the same IDE interface cable as a CDROM, you may need to configure the Zip ATAPI drive as the master and the CD-ROM as the slave.

Master (Drive 0)

The Zip ATAPI drive should be configured as a master (drive 0) if it will be the only drive connected to the IDE interface cable, or if there will be two drives connected to the cable and the other drive is configured as a slave. A Zip ATAPI drive which is configured as a master will support either a second Zip ATAPI drive which is configured as a slave or an IDE hard drive or CDROM which is configured as a slave.
Use this setting whenever the Zip ATAPI drive is installed on a computer that features Cable Select. Note that this setting should be used whether the Zip ATAPI drive will be the only drive connected to the Cable Select IDE cable or one of two drives connected to the cable. On Cable Select systems, the drive closest to the IDE controller is automatically the master drive. NOTE: If you do not have information from the computer manufacturer stating whether or not the system uses Cable Select, check the IDE interface cable. On a Cable Select system, there is an open connection on one of the wires between the first and second drive connectors. If there are no breaks or holes in the interface cable, it is probably not a Cable Select system.

Locate a vacant drive bay and remove the panel cover.
The Zip ATAPI drive is ready to install in a 312 inch drive bay. A mounting bracket or sled must be used for installation in a 514 inch drive bay.
31/2-inch Bays (After selecting bay, go to step 7.) 51/4-inch Bay (After selecting bay, go to step 6a.)
514-inch drive bays ONLY:
Use the 3.5-inch Universal Installation Kit to assemble a 514-inch mounting bracket and attach it to the drive, then go to step 7.
Instructions for assembling the mounting bracket are printed on the box.
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Check mounting requirements: Your drive bay may require side rails. Installation Guide
HINT: Check other drives in the system (such as a CD-ROM drive) to see if they use mounting rails. If so, you may need similar mounting rails for the Zip ATAPI drive. If the computer does not include extra mounting rails, contact your computer dealer to obtain the rails you need.

31/2-inch Bay

51/4-inch Bay
Check for correct mounting orientation before sliding the drive into the drive bay.
Correct mounting orientations
Do not mount vertically with the left side of the drive down!
Slide the Zip drive into the drive bay.
NOTE: If it makes it easier to connect cables on your computer, you can secure the Zip drive in the drive bay now. (See step 12 for instructions on securing the drive.)
Use a standard 40-pin interface cable to connect the Zip ATAPI drive to the computers embedded IDE interface or IDE card.

CAUTION Make sure PIN 1 on the cable connects to PIN 1 on the Zip ATAPI drive. All IDE interface cable connections must maintain correct pin 1 orientation in order for the Zip drive to be recognized by the system.

Zip ATAPI Drive Pin 1

40-pin Interface Cable Connector Stripe on Interface Cable indicates Pin 1
Connect a computer power supply cable.
N0TE: If all available power supply cables have micro connectors, you will need a power cable converter. If the computer does not have a spare power supply cable, you will need a power Y-cable.

Zip ATAPI Drive

Power Supply Cable from Computer
CAUTION Make sure the power supply cable is securely connected to the Zip drive.
Secure drive in drive bay (mounting screws are in the 3.5 Universal Installation kit).
Align the front of the Zip drive with other drives installed in the computer. If there is not clear access to the drive bay mounting holes, refer to your computer manual for additional instructions. Note that if the drive is held in place securely by rails, you will not need to use the mounting screws.
Drive Bay Mounting Screws (6-32)
CAUTION Mounting screws must not extend into the Zip ATAPI drive farther than 4.0 mm (about 0.16 inch). Mounting screws that are too long could damage the drive.
Check all connections, arrange the cables to fit under the cover, and replace the computer cover.
Reconnect power cord, turn ON power switch, and wait for the operating system to load. Insert the 100MB Zip tools disk into the Zip drive.
CAUTION Always make sure computer power is ON before inserting a Zip disk!
When you insert a Zip disk, the green busy light in the eject button will flash momentarily. When the eject button is pushed, the drive takes a few seconds to deliver the disk.

Insert Gently!

Disk Inserted

To ls o

Eject Button / Green Busy Light (Flashes when drive is transferring data, or when inserting or ejecting a disk)
Insert the INSTALL diskette for your system into the computers floppy drive. Installation Guide
Start the Setup program as described below and follow the screen instructions to install Tools software for the Zip drive.
IMPORTANT! Installing the Tools software package installs the software drivers needed for the Zip ATAPI drive. If the drivers are not installed, the Zip drive may not be recognized or may not work correctly on the system.

Windows 95 Users:

You may need to run Setup.exe twice from the Windows 95 Install diskette once to automatically install the updated drivers needed by Windows 95 for the Zip ATAPI drive, the second time to install Tools 95 software to support all features of the Zip drive. 1. 2. 3. Click the Start button and choose Run. Type a:\Setup in the command line dialog box and click OK. If Setup restarts the system before completing the Tools installation, run Setup again from the Install diskette after Windows 95 restarts.
If you need Help, refer to the electronic manual (MANUAL.EXE) located on the Windows/DOS Install diskette or to the Troubleshooting section of this guide.

Windows NT Users:

You may need to run SetupNT.exe twice from the Windows NT Install diskette once to install the Iomega Zip IDE /ATAPI driver, the second time to install ToolsNT software. Reboot the system after installing the Zip ATAPI driver and before installing the ToolsNT package.
IMPORTANT! You must have administrator privileges for your local computer in order to install software drivers under Windows NT. You must also have administrator privileges for your computer to run the ToolsNT utilities.
Installing Iomega Software under Windows NT 4.0:
1. Run a:\setupnt.exe from the Windows NT Install diskette.
If the SetupNT program is unable to locate the tools disk, make
sure it is fully inserted and click OK. If SetupNT is still unable to locate the tools disk, click OK again and SetupNT will automatically open the SCSI Adapters Control Panel so that you can install the Iomega Zip IDE/ATAPI driver.** Continue to step 2.
**NOTE: Windows NT installs drives or adapters that use the IDE interface as SCSI adapters.
If the necessary driver is already present on the system, SetupNT
will be able to locate the tools disk and install ToolsNT software. After Windows NT reboots, the Zip ATAPI drive will be ready to use. 2. 3. 4. Select the Drivers tab and click the Add button. When the list of Iomega adapters appears, double-click the Iomega Zip IDE /ATAPI driver. Choose Current in the Windows NT dialog box. Windows NT will then add the necessary driver to the list of installed drivers found on your system. At the next Windows NT dialog box, select Yes to reboot the system. Remove the Install diskette from the floppy drive while Windows NT reboots. After Windows NT reboots, run SetupNT again from the Install diskette to install the ToolsNT software package.
IMPORTANT! If the SetupNT program still cannot locate the tools disk, refer to the NTReadme.txt file on the Install diskette for instructions on manually installing the driver.

Installing Iomega Software under Windows NT 3.51:
sure it is fully inserted and click OK. If SetupNT is still unable to locate the tools disk, click OK again and SetupNT will automatically run the Windows NT Setup program so that you can install the Iomega Zip IDE/ATAPI driver. Continue to step 2.
will be able to locate the tools disk and install ToolsNT software. After Windows NT reboots, the Zip ATAPI drive will be ready to use. 2. From the Windows NT Setup window, choose the Options pull-down menu and select Add/Remove SCSI adapters.
NOTE: Windows NT installs drives or adapters that use the IDE interface as SCSI adapters.

3. 4. 5. 6. 7.

When the list of adapters appears, click Add, then click OK in the message box. Click the down arrow next to the window for Select SCSI Adapter Option to open the adapter list. Scroll down the list of adapters and select the Iomega Zip IDE / ATAPI driver. Click the Install button. Choose Current in the Windows NT dialog box. Windows NT will then add the necessary driver to the list of installed adapters found by the operating system. Click the Close button and exit Windows NT Setup. Click OK and reboot the system. Remove the Install diskette from the floppy drive while Windows NT reboots.
10. After Windows NT reboots, run SetupNT again from the Install diskette to install the ToolsNT software package.

Windows 3.1 Users:

Run Setup.exe from the Install diskette for Windows/DOS. 1. 2. 3. 4. Start Windows. In the Windows Program Manager, select the File menu and choose Run. In the Command Line box, type a:setup if the Windows/DOS Install floppy is in drive a: (or b:setup if it is in drive b:). Click OK or press the Enter key to start the Setup program.
DOS Users (Windows not installed):
1. 2. 3. 4. At the DOS prompt, type a:guest if the Install diskette is in drive a: (or b:guest if it is in drive b:). Press Enter and note the drive letter Guest assigns to your Zip drive. At the DOS prompt type: d:\dosstuff\install (use the Zip drive letter in place of d:), then press Enter. After the software intallation is complete, reboot the computer.
Saving Files to the Tools Disk: If you attempt to save files to the Zip tools disk and find that the disk is write-protected, run d:\dosstuff\reclaim (use the Zip drive letter in place of d:).
If you need Help, refer to the Troubleshooting section which starts on the following page. The electronic manual (MANUAL.EXE) located on the Windows/DOS Install diskette also includes problem solving information for software installations under Windows 95, Windows 3.1, and DOS.

Congratulations! When the software installation is complete, your Zip drive will be ready to use.
Use your Zip drive just like any other drive on your system. Your Zip drive will have its own drive letter, and you can store and copy files to and from the Zip drive using the same methods you use for other drives. For additional information on using the Zip drive and Tools software, refer to the Zip ATAPI Users Guide and to the README.TXT file on the Windows/DOS Install diskette.

Troubleshooting

If you encounter a problem while installing or using your Zip drive, check this section for help.
CAUTION Electrical power should be turned off before connecting or disconnecting any cables; otherwise, computer equipment could be damaged.
The green busy light on the Zip drive does not turn on.
(a) Make sure the computer is receiving power. (b) Make sure the power cable connection to the Zip ATAPI drive is secure. (c) Make sure there is a disk in the drive.
The Zip drive is not assigned a drive letter, or the Iomega software cannot find the Zip drive.
(a) Make sure pin 1 is properly connected on all IDE interface connections. The stripe on the interface cable should align with pin 1 on each connection. If the cable does not have a keyed connector, make sure the connector is not shifted a pair of pins. (b) Make sure the Zip ATAPI drive is configured correctly. Refer to the configuration information in step 5 of the installation instructions. (c) If there is another drive on the same IDE channel, make sure it is also properly configured. Refer to the documentation that accompanied the other IDE drive for configuration information (often this information is on the hard disk case). If you cannot locate the documentation, contact the manufacturer of the drive. (d) Make sure BIOS support for the Zip ATAPI drive is disabled in the computers CMOS setup. Note that this may require turning off autodetection for the Zip ATAPI drive. Refer to the Owners Manual for the computer if you need instructions on disabling autodetection. If you are unable to disable BIOS support for the Zip drive in the CMOS setup and the Zip ATAPI drive does not appear on the system, the computer may have an incompatible BIOS that does not correctly understand removable ATAPI drives. You may be able to solve the problem by obtaining an updated BIOS from the computer manufacturer. If an updated BIOS is not available, it may be possible to install the Zip ATAPI drive successfully using an add-on IDE card.

(e) Make sure the software drivers for the Zip ATAPI drive are correctly installed on the computer system. The necessary drivers are included with the Iomega Tools software package. Carefully follow the installation instructions given for the computers operating system in step 17 of the Installation Guide section. (f) If the computers operating system is Windows 95, make sure the system is running in 32-bit mode (Protected mode). To check whether the system is running in 32-bit mode, right mouse click on My Computer and select Properties. Click the Performance tab and check that File System and Virtual Memory are listed as 32-bit. If the mode is 16-bit, refer to the Windows 95 documentation for instructions on improving the system performance to 32-bit. (g) Some IDE hard drives do not work properly unless they are in a certain position on the IDE cable. You may need to reverse the position of the master drive and the Zip ATAPI (slave) drive on the cable for the master drive to work properly. (h) If the computer still does not recognize the Zip ATAPI drive, it may be that the existing IDE master drive does not allow access to a slave drive on the same cable. Try installing the Zip ATAPI drive on the secondary IDE channel.
Computer does not recognize a slave drive connected to the same IDE connection with a Zip ATAPI master drive.
(a) Make sure pin 1 is properly connected on all IDE interface connections. The stripe on the interface cable should align with pin 1 on each connection. If the cable does not have a keyed connector, make sure the connector is not shifted a pair of pins. (b) Make sure the slave drive is correctly jumpered as a slave. Refer to the documentation that accompanied the slave drive for configuration information (often this information is on the hard disk case). If you cannot locate the documentation, contact the manufacturer of the drive. (c) Some IDE hard drives do not work properly unless they are in a certain position on the IDE cable. You may need to reverse the position of the slave drive and the Zip ATAPI (master) drive on the cable for the slave drive to work properly. (d) If the computer still does not recognize the slave drive, configure the jumper settings on the Zip ATAPI drive for the Cable Select option. Refer to the configuration information in step 5 of the installation instructions.
Computer fails to boot correctly or hangs while booting after the Zip ATAPI drive is installed.
Make sure BIOS support for the Zip ATAPI drive is disabled in the computers CMOS setup. Note that this may require turning off autodetection for the Zip ATAPI drive. Refer to the Owners Manual for the computer if you need instructions on disabling autodetection. If you are unable to disable BIOS support for the Zip drive in the CMOS setup and the computer hangs during boot-up, the computer may have an incompatible BIOS that does not correctly understand removable ATAPI drives. You may be able to solve the problem by obtaining an updated BIOS from the computer manufacturer. If an updated BIOS is not available, it may be possible to install the Zip ATAPI drive successfully using an add-on IDE card.

Computer will not boot under Windows NT unless a disk is present in the Zip ATAPI drive.
This happens if Windows NT has set the Zip ATAPI drive as the location for the system page file. To eliminate the problem under version 4.0, open the Control Panel and double click on the System icon. Click the Performance tab and change the location of the system page file. Note that you may not be able to use the default hard drive as the location for the system page file if it does not have sufficient space available. (This may be why Windows NT set the Zip drive as the system page file location.)
Data transfer problems or drive operation is erratic.
Make sure the Zip ATAPI drive is electrically grounded. If the drive bay mounting screws do not make contact with a direct metallic path to the Zip drive chassis (for example, if you are using a plastic carrier to mount the drive in a 514 bay), then you need to provide a grounding strap. The grounding strap should be a wire from the ground lug on the right side of the drive by the power connector to a solid, metal connection on the computer chassis.
Computer locks up when the Zip driver program runs, or fails to recognize the Zip ATAPI drive.
These problems may occur if the computer is using an IDE caching controller. IDE caching controllers do not support ATAPI or removable IDE drives and cannot be used with the Zip ATAPI drive.

Warranty

This product carries a one year limited warranty. For complete warranty information, refer to the detailed warranty statement shipped with this product.

Drive Specifications

Electrical Power Requirements
Voltage Requirements 5 vdc +- 5% Maximum Continuous... 800 mA rms Peak.. 1.65 amps +5 vdc maximum ripple.. 100 mV P-P Power Dissipation Maximum Continuous.. 4.0 Watts
Performance Characteristics

Data Transfer Rate

Sustained.. Up to 11.2 Mbits/sec Burst.. Up to 26.7 Mbits/sec
Seek Time Minimum... 4.0 ms Average... 29.0 ms Maximum.. 55.0 ms Reliability Features Nonrecoverable Errors. Less than 10 errors in 10 bits Drive Mean Time Before Failure.. 100,000 hours Insertion/Removal Cycles (multiple disks). 10,000 minimum

Environmental Limits

Operating Temperature* Drive with disk inserted. 10 to 51C (50 to 123F)
* Operating temperature limits must not be exceeded at the head / disk interface.
Storage Temperature (6 months) Drive.. -22 to 51C (-8 to 123F) Disk... -22 to 51C (-8 to 123F) Shipping Temperature (96 hours) Drive.. -40 to 60C (-40 to 140F) Disk.. -40 to 51C (-40 to 123F) Relative Humidity (noncondensing) Operating humidity... 20 to 80% Storage / Shipping... 10 to 90% Maximum Wet Bulb Operating.. 26.7C (80F) Storage / Shipping.. 29.4C (85F) Max Temperature Gradient Operating... 12C/hr (22F/hr)

Altitude Operating.. To 3,048 m (10,000 ft) Shock Operating... 7g, 12 sine wave for 11 msec Shipping (96 hr).. 100g for 11 msec Vibration (Sweep rate = 1 Oct/min) Operating.. 0.4g, 0-peak at 5-20Hz 0.2g, 0-peak at 20-250 Hz Shipping.. 1.3g, 0-peak at 5-27 Hz 2.0g, 0-peak at 27-60 Hz 5.0g, 0-peak at 60-500 Hz
Iomega's Automated Help Systems
Internet Home Page:.. http://www.iomega.com America Online... Keyword: Iomega Automated FAX Help (U.S. & Canada only). 1-801-778-5763 Automated E-Mail.. support@iomega.com (Please type "Zip" in the subject header when sending your E-Mail) Iomega Bulletin Board.. 1-801-778-5888 8,N,1; 9600 baud and above; ANSI (24 hrs - Download only) Repair and Return Information. 1-801-779-6100 (No technical support information is available at this number.)
European Support Numbers Refer to the electronic manual included with your Zip software package for a complete list of European support numbers.
1997 Iomega Corporation. Iomega and the Iomega logo are registered trademarks of, and Zip and the graphic swirl, hand and eye are trademarks of, Iomega Corporation. Windows and Windows NT are registered trademarks of Microsoft Corporation. All other product and brand names are the property of their respective companies.

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