Uninstalling LinkMagic Using Local Setup Utility (LSU)... 89 About Local Setup Utility (LSU) 90 LSU Operating Environment 90 Outline of Setup 91 Installing LSU 91 Starting Up LSU 92 Main LSU Window 93 Connecting to the Machine 94 Downloading Information from the Machine 94 Programming a One-touch Dial Number 94 Editing a One-touch Dial Number 95 Programming a Speed Dial Number 95 Editing a Speed Dial Number 97 Programming a Group Dial Number 97 Editing a Group Dial Number 98 Printing the List of One-touch Dial, Speed Dial and Group Dial Numbers 98 Saving Settings to a Computer 98 Saving Settings to a Fax Machine 99 Specifying Utility Mode Settings 99 Setting the Machine Information 102 Checking the Total Counter 102 Checking the Configuration Page 103 Uninstalling LSU 103 Printer Utilities.... 105 Installing Printer Utilities on Windows 106 Understanding the Network Configuration Menus. 107 NETWORK SETTING Menu 108 Location within the Configuration Menu 108 Accessing the Network Setting Menu 109 Using the Network Setting Menu Options 109 IP Address 109 Subnet Mask 110 Gateway 111 DNS Configure 112 DDNS Configure 112 Network Printing... 113 Network Connection 114 Theory 114 Making the Connection 115 Ethernet Interface 115 Using DHCP 115
Setting the Address Manually 116 Network Printing 119 Bonjour 119 BOOTP 119 DDNS (Dynamic DNS) 119 DHCP 120 DNS 120 HTTP 120 POP Before SMTP 120 Port SMTP 121 SMTP Authentication 121 TCP/IP 121 Printing via IPP (Internet Printing Protocol) Windows Server 2003/XP/ Adding an IPP Port using Add Printer Wizard 122 Printing via IPP (Internet Printing Protocol) - Windows Vista 124 Adding an IPP Port using Add Printer Wizard Using PageScope Web Connection...127 About PageScope Web Connection 128 Display Language 128 Requirements 128 Setting Up the Printer Web Page 129 Determining the Printer Name 129 Setting Up Your Browser Software 129 Internet Explorer (version 6.0 for Windows) 130 Safari (version 1.2) 130 Understanding the PageScope Web Connection Window 131 Navigation 131 Current Status 132 User Mode 132 Administrator Mode 132 Configuring the Printer 133 System Page 133 Summary (shown above) 133 Device Information 134 Details 135 Preference 139 Save Setting 141 Maintenance 142 Online Assistance 145 Fax/E-mail 147 One-Touch Dial Setting (shown above) 147 Speed Dial Setting 152 Group Dial Setting 156 Fax Configuration - User Data Registration 158

This completes the installation of the bizhub C10 printer driver.
Printer Setup Utility Settings
When Using a USB Connection
Use a USB cable to connect the printer to your computer. Open Printer Setup Utility, which can be accessed by clicking Macintosh HD, then Applications, then Utilities. In the Printer List, click Add.
The detected printer appears in the Printer Browser.
Select bizhub C10 in the Printer Name.
If bizhub C10 does not appear, check that the printer is turned on and the USB cable is connected, and then restart the computer. Check that KONICA MINOLTA bizhub C10 is selected in the Print Using list. Click Add. Select Optional Trays and Duplex Option pop-up menu to match your printer setup, and then click Continue.
The new printer appears in the Printer List screen.
When Using a Network Connection
The network connection settings can be specified in one of several ways: Bonjour setting, IP printing setting (IPP, LPD or Socket).

Bonjour Setting

Connect the printer to an Ethernet network. Open Printer Setup Utility, which can be accessed by clicking Startup Disk, then Applications, then Utilities. In the Printer List, click Add.
Select KONICA MINOLTA bizhub C10 (xx:xx:xx) in the Printer Browser.
xx:xx:xx refers to the last six digits of the MAC address (in hexadecimal). Check that KONICA MINOLTA bizhub C10 (xx:xx:xx) is selected in the Print Using list. Click Add.
Select Optional Trays and Duplex Option pop-up menu to match your printer setup, and then click Continue.

IP Printing Setting

Connect the printer to an Ethernet network. Open Printer Setup Utility, which can be accessed by clicking Startup Disk, then Applications, then Utilities. Click Add in the Printer List.

Click IP Printer.

Select desired print protocol from the Protocol pop-up menu.
-For an LPD setup, select Line Printer Daemon - LPD. -For a port 9100 setup, select HP Jet Direct - Socket. -For an IPP setup, select Internet Printing Protocol - IPP.
Enter the IP address for the printer in the Address text box.
-For an LPD setup, type lp in the Queue text box. -For an IPP setup, type ipp in the Queue text box. Select KONICA MINOLTA in the Print Using list. Select KONICA MINOLTA bizhub C10 in the Model list. Click Add.
Select the Optional Trays and Duplex Option pop-up menu to match your printer setup, and then click Continue.
Selecting Print Options 1 Open Printer Setup Utility, which can be accessed by clicking Macintosh 2
HD, then Applications, then Utilities. Select this printer in the Printer List, and then select Show Info from the Printers menu.

Select Installable Options from the pop-up menu.

Selecting Print Options

Select the Optional Trays and Duplex Option pop-up menu to match your printer setup, and then click Apply Changes.
Close the Printer Info dialog box.
Uninstalling the Printer Driver 1 Insert the bizhub C10 Drivers and Documentation CD-ROM in the CD/ 2
DVD-ROM drive of your Macintosh. Double-click the CD icon on the desktop, Mac folder, Printer Driver folder, and then double-click the bizhub C10 Uninstaller.
The uninstaller for the printer driver starts up and the following message appears.

Click Remove.

Uninstalling the Printer Driver
After the uninstallation has been completed, click Close.
This completes the uninstallation of the bizhub C10 printer driver.
Specifying Page Setup Settings
The following dialog box appears when Page Setup. is selected from the File menu in the application being used.
Select Page Setup. from the File menu. The Page Setup dialog box appears. Select this printer in the Format for pop-up menu.
You can select the following sections from the Settings pop-up menu. Section Page Attributes Save As Default Description This is used to specify the settings for the paper size, scaling, and print orientation. This is used to save the new settings as the defaults.

Page Attributes Options

The Page Attributes section is used to specify the settings for the paper size, scaling, and print orientation.
Paper Size Select the desired paper size from the Paper Size pop-up menu. Orientation Select either a vertical or horizontal page orientation for printouts. Scale If you want to enlarge or reduce the size of the printout, enter the scale ratio here (25-400%). Regardless of which paper size is selected, the printer does not print within 0.157" (4 mm) of the edge of the paper.
Specifying Custom Paper Size
You can also specify a paper size that is not listed in the Paper Size pop-up menu.
Select Manage Custom Sizes from the pop-up menu, in the Page Setup dialog box. The Custom Page Sizes dialog box appears.
+ Click this button to create a new custom page size. Click this button to delete a custom page size. Duplicate Click this button to duplicate (copy) the settings of an existing custom page size and create a new custom page size based on those settings. Paper Size Enter the dimensions of the paper height and width for the custom page size. Height: 5.8 - 14.0" (148 -356 mm) Width: 3.6 - 8.5" (92 - 216 mm) Printer Margins Enter the dimensions for the top, left, right, and bottom margins. After you have finished entering the settings, click OK.

Select a paper type that is compatible with the paper size being used. Cancel Stops printing. Print The document is printed automatically reduced or enlarged to fit the selected paper size.
System Requirements for the Scanner Driver
Before installing the printer driver, make sure that your system meets the following system requirements. Computer Apple Macintosh computer installed with the following processor: - PowerPC G3 or later processor (PowerPC G4 or later is recommended) - Intel processor USB connection Mac OS X v10.2.8 or later 128 MB or more 256 MB or more (for storing images) English, French, German, Italian, Spanish, Portuguese, Russian, Czech, Slovak, Hungarian, Polish, Korean, Simplified Chinese, Traditional Chinese
Installing the Scanner Driver
You must have administrator privileges in order to install the scanner driver. Before proceeding with the installation, be sure to exit all running applications. In the following text, TWAIN driver may be used to indicate the scanner driver.
Installing the bizhub C10 Scanner Driver
The procedure for installing the printer driver on Mac OSX 10.4 is described below. The following procedure or some steps may be different depending on the version of the operating system being used. Complete the installation according to the instructions in the dialog boxes that appear. Insert the bizhub C10 Drivers and Documentation CD-ROM in the CD/ DVD-ROM drive of your Macintosh. Double-click the CD icon on the desktop, Mac folder, Scanner Driver folder, and then double-click the bizhub C10 Scanner.pkg.
This completes the installation of the bizhub C10 scanner driver.
Specify the Scan Settings

Auto Scanning Mode

Original Size Specify the original size. Scan Type Specify the scan type. Resolution Specify the resolution. Scanning mode Select Auto or Manual. When Manual is selected, settings can be specified for Rotation type, Brightness/Contrast, Sharp, Curves, Levels, Color Balance and Hue/Saturation. Image size Shows the data size of the scan image. Scan Click to begin scanning. About Shows the software version information. Close Click to close the TWAIN driver window. Preview Window Displays a preview of the scan.
Clear Erases the preview. Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window. Help Displays the Help.

Manual Scanning Mode

Rotation The TWAIN driver support 3 kinds of rotation type: None, Right 90, Left 90 Brightness/Contrast
This function is used to set the brightness and contrast of the image.
Sharp This function is used to sharpen the image or blur it for special effect.

The dialog box may appear Close the Print dialog box, and then open it unusual when selecting again. other manufacturer printer and back to magicolor. The custom paper size is different from the size that was set. When printing 2 pages on a single sheet of paper, the pages are not centered on the paper. Depending on the operating system, the custom paper size settings may change slightly due to OS round of errors in unit conversion (for example, 5.80" may change to 5.79"). Depending on the operating system, the pages are not centered on the paper when printing two pages on a single sheet of paper with the following paper sizes. Legal, Letter Plus, Foolscap, Government Legal, Statement, Folio

Symptom

Solution
When printing multiple cop- When printing multiple copies of multiple ies of multiple pages on a pages on a single sheet of paper, Collated single sheet of paper with cannot be selected. Collated selected, the pages are printed continuously. While printing from Acrobat If a printing error occurs with Acrobat Reader, Reader, the pages are not print using the preview feature provided by correctly collated or the the operating system. print job is cancelled.

Using LinkMagic

About LinkMagic
By installing LinkMagic on a computer connected to this machine, the following operations can be performed from the computer. Saving scanned images as files Saving scanned images to the Clipboard Attaching scanned images to an E-mail message Printing scanned images Registering frequently used software
LinkMagic Operating Environment
In the following text, TWAIN driver may be used to indicate the scanner driver. The following environment is required in order to install LinkMagic onto a computer. Item Operating Environment Windows 2000 Server (SP3 or later) Windows XP Home Edition (SP2 or later) Windows XP Professional (SP2 or later) Windows Server 2003 Standard Edition (SP2 or later) Windows Vista Compatible E-Mail Microsoft Outlook Express ver.6.0 Applications Microsoft Outlook 2000/XP/2003/2007 EUDORA 7.0.1 Netscape Messenger 7.1 Windows Mail ver.6.0 Supported languages English, French, German, Italian, Spanish, Portuguese, Russian, Czech, Slovak, Hungarian, Polish, Korean, Simplified Chinese, Traditional Chinese
Operating System Windows 2000 Professional (SP4 or later)
The printer driver for this machine and the TWAIN driver must be installed on the computer.

Before Using LinkMagic 3

Before using LinkMagic, connect the machine to the computer with the USB cable, and then install LinkMagic on the computer. Use the USB cable to connect this machine to the computer. Install the TWAIN driver and printer driver included with the machine. Install LinkMagic onto the computer. For details on the installation procedure, refer to Installing LinkMagic on page 59.

Installing LinkMagic

Link to [Start B&W] key
A function from the Scan Modes group box can be assigned to the [StartB&W] key. Pressing the [StartB&W] key on the machine performs the assigned function.

[Settings] button

Clicking this button displays the Settings dialog box. (=>Settings Dialog Box on page 85) Clicking this button displays the Help. Frequently used software can be registered. Clicking this button starts the registered software. (=>Registering Frequently Used Software on page 83)
[Help] button Launcher Area
Saving Scanned Images as Files
An image scanned with the machine can be saved as a file on the computer. In addition, the previously specified software can be started. For details on the settings available in the Scan Image dialog box and the Scan Document dialog box, refer to Description of the Scan Image/Scan Document Dialog Boxes on page 64. In the Scan Modes group box of the main window, click the [Scan Image] or [Scan Document] button. The Scan Image or Scan Document dialog box appears.
From the Basic/Advanced list in the Scanner Settings group box, select the general scan setting. - If Basic is selected, scans will be produced with the basic settings. In the Scanner Settings group box, select the document size from the Original Size list and the document color type from the Scan Type list. - If Advanced is selected, specify detailed settings from the TWAIN driver dialog box that appears. For details on the available TWAIN driver settings, refer to the Printer/ Copier/Scanner Users Guide. In the Destination group box, specify the settings for saving the scanned image.
When Advanced is selected, the TWAIN driver starts up. However, clicking the Scan Image or Scan Document dialog box allows the settings in the Destination group box to be changed. To start up software and display the scanned image after the image is scanned, select the Send the scanned image to this application. check box, and then specify the software to be started up. Specify software compatible with the file format selected in the Format list. Click the [Scan] button. Scanning begins, and the image is saved in the specified location.
Description of the Scan Image/Scan Document Dialog Boxes

From the Basic/Advanced list in the Scanner Settings group box, select the general scan setting. - If Basic is selected, scans will be produced with the basic settings. In the Scanner Settings group box, select the document size from the Original Size list and the document color type from the Scan Type list. - If Advanced is selected, specify detailed settings from the TWAIN driver dialog box that appears. For details on the available TWAIN driver settings, refer to the Printer/ Copier/Scanner Users Guide. In the Destination group box, specify the settings for saving the scanned image. When Advanced is selected, the TWAIN driver starts up. However, clicking the Scan and Mail dialog box allows the settings in the Destination group box to be changed. From the Size Limit list, select the limit for the size of images to be attached to E-mail messages. In the Mail Application group box, specify the application to be used for sending the message with the image attached. Check that the application automatically selected in the Mail Application group box is the E-mail application that is normally used. Click the [Scan] button. Scanning begins, and a new E-mail message is created with the scanned image attached. If the size of the scanned image file is larger than the size specified with Size Limit, a message appears, warning that the file is too large. Select whether to rescan the image in Advanced mode or to send it as it is. Type in the message subject and body text, and then send the E-mail message.
Description of the Scan and Mail Dialog Box
Basic/Advanced Select the general scan setting. list If Basic is selected, specify basic settings from the Original Size and Scan Type lists. If Advanced is selected, detailed settings can be specified from the TWAIN driver dialog box that appears. The resolution is 150 dpi when Basic is selected. The resolution changes automatically according to the size specified with Size Limit. Choices: Basic, Advanced Default: Basic
Original Size list Select the size of the document. These settings are available when Basic is selected in the Basic/Advanced list. If Custom Size is selected, a new paper size setting can be added from the Custom Size Setting dialog box that appears. Choices: A4, B5, A5, Legal, Letter, Custom Size Default: A4 Scan Type list Select the color type of the document. These settings are available when Basic is selected in the Basic/Advanced list. Choices: B/W, Gray, True Color Default: True Color Destination group box Select the settings for saving scanned images. Format list Select the file format for the scanned image. Choices: BMP, JPEG, PDF, TIFF Default: BMP Filename list Select the number to be added to the file name for the scanned image to be saved. Even if a new file name has been specified, file names that have been used can also be selected from the list. If there are no numbers at the end of the specified file name, 0001 is automatically added. If the extension of a file format compatible with LinkMagic is added to the specified file name, the file is automatically saved in that file format. Range: Up to 255 characters Default: Scan0001+ extension

Printing Scanned Images

An image scanned with the machine can be printed from a printer. For details on the settings available in the Scan and Print dialog box, refer to Description of the Scan and Print Dialog Box on page 80. In the Scan Modes group box of the main window, click the [Scan and Print] button. The Scan and Print dialog box appears.
From the Basic/Advanced list in the Scanner Settings group box, select the general scan setting. - If Basic is selected, scans will be produced with the basic settings. In the Scanner Settings group box, select the document size from the Original Size list and the document color type from the Scan Type list. - If Advanced is selected, specify detailed settings from the TWAIN driver dialog box that appears. For details on the available TWAIN driver settings, refer to the Printer/ Copier/Scanner Users Guide. In the Printer Settings group box, specify the settings for printing the scanned image. When Advanced is selected, the TWAIN driver starts up. However, clicking the Scan and Print dialog box allows the settings in the Printer Settings group box to be changed.
Click the [Start] button. Scanning begins, and the image is printed from the specified printer.
Description of the Scan and Print Dialog Box
Basic/Advanced Select the general scan setting. list If Basic is selected, specify basic settings from the Original Size and Scan Type lists. If Advanced is selected, detailed settings can be specified from the TWAIN driver dialog box that appears. The resolution is 300 dpi when Basic is selected. Choices: Basic, Advanced Default: Basic
Original Size list Select the size of the document. These settings are available when Basic is selected in the Basic/Advanced list. If Custom Size is selected, a new paper size setting can be added from the Custom Size Setting dialog box that appears. Choices: A4, B5, A5, Legal, Letter, Custom Size Default: A4 Scan Type list Select the color type of the document. These settings are available when Basic is selected in the Basic/Advanced list. Choices: B/W, Gray, True Color Default: True Color Printer Settings group box Centered on Page check box Specify the settings for printing the scanned image. If this check box is selected while Manual is selected below Scaling, the image will be printed at the center of the printable area. Default: Checked Paper Size list Select the size of paper that is to be printed. The orientation of the paper to be printed on cannot be changed. The image is normally printed with the paper in the portrait orientation. Choices: Paper sizes available with the selected printer Default: Paper specified by the selected printer

Port 9100

When printing through a network, TCP/IP port number 9100 can be used to send raw data.
SMTP (Simple Mail Transfer Protocol) is a protocol for sending E-mail. This protocol was originally used to send E-mail between servers; This protocol was originally used to send E-mail between servers; however, currently it is also used by client E-mail software that uses POP to send E-mail to servers.

SMTP Authentication

Specification that adds user authentication functions to SMTP, which is used for sending E-mail. When sending E-mail, authentication of the user is performed by the SMTP server, and the E-mail message is permitted to be sent only if authentication was successful.

TCP/IP

Most networks combine TCP (Transmission Control Protocol) with the lower-level protocol IP (Internet Protocol). TCP establishes a virtual connection between two host systems and guarantees the delivery of data between them while IP specifies the format and addressing of this data sent between these two host systems.
Printing via IPP (Internet Printing Protocol) Windows Server 2003/XP/2000
Adding an IPP Port using Add Printer Wizard
For Windows Server 2003/XP: Click Start, select Printers and Faxes, and then click Add Printer. For Windows 2000: Click Start, point to Settings, click Printers, and then click Add Printer. In the second dialog box select the Network Printer radio button and then choose Next. Windows Server 2003/XP Windows 2000
In the URL field in the next dialog box enter the printers network pathname in one of the following formats and then choose Next: http://ipaddress/ipp http://ipaddress:80/ipp http://ipaddress:631/ipp Windows Server 2003/XP Windows 2000
Windows Server 2003/XPWindows cannot connect to the printer. Either the printer name was typed incorrectly, or the specified printer has lost its connection to the server. For more information, click Help.
Windows 2000Could not connect to the printer. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server. Click Help for more information. Windows Server 2003/XPGo to step 4. Windows 2000If you entered a valid path in the previous step, the following message displays: The server on which the KONICA MINOLTA bizhub C10 printer resides does not have the correct printer driver installed. If you want to install the driver on your local computer, click OK. The reason for this is that you do not yet have a printer driver installed. Choose OK. Choose Have Disk, locate the directory on the CD-ROM where the printer driver files are located, and then choose OK.

Determining the Printer Name
The printer web page can be accessed in two ways: The printer names can also be determined via WINS if the network supports it. Through the assigned name of the printerThis name comes from the IP host table (the filename is hosts) on the computer system and is usually assigned by the system administrator (for example, bizhub C10). It may be more convenient for you to use the printer name than the IP address. Location of the Host Table on the PC Windows Server 2003/XP/Vista \windows\system32\drivers\etc\hosts Windows 2000 \winnt\system32\drivers\etc\hosts Through the printers IP addressThe IP address of your printer is a unique number and, therefore, may be the preferred identification to enter, especially if you have more printers active in your network. The printers IP address is listed on the configuration page.
Setting Up Your Browser Software
Since your printer resides on your intranet and is not accessible beyond the firewall of your network, you must set up the proper preferences in your browser software. Your printer name or IP address must be added to the no proxy list in the preferences dialog box of the browser. You need to do this procedure only once. The sample screens below may be different from yours depending on software versions and operating systems in use. Our examples represent the IP address of the printer with xxx.xxx.xxx.xxx. Always enter your printer's IP address without leading zeros. For example, 192.168.001.002 should be entered as 192.168.1.2.
Internet Explorer (version 6.0 for Windows)
Start Internet Explorer. From the Tools menu choose Internet Options. Select the Connections tab on the dialog box. Choose the LAN Settings button to display the Local Area Network (LAN) Settings dialog box. Select Advanced in Proxy server to open the Proxy Settings dialog box. In the Exceptions text box, type a comma after the last entry and then type the printer name or the IP address of your printer. Choose OK three times to return to the main browser window. Enter the printers IP address in the URL Address box to access the printer home page.

Safari (version 1.2)

From the Apple menu, choose Location, and then click Network preferences. Click Configure in the Network preferences dialog box. Click the Proxies tab. In the Bypass proxy settings for these Hosts & Domains list, type in the name or IP address of the printer. Click Apply Now. In the URL address bar, type in the name or IP address of the printer to access the printers Web page.
Understanding the PageScope Web Connection Window
The illustration below identifies the navigation and configuration areas of the windows that you see in PageScope Web Connection windows. Link to KONICA MINOLTA web site Current status Links to main Printer name topics

Preference

The System - Preference window allows you to configure the following items: Item Current Password New Password Description Type in the current password. Range: Up to 8 characters Default: [Blank] Sets a new password to enter Administrator Mode. Passwords can be set to any string of numbers and letters (uppercase and lowercase) between 4 and 8 characters in length. Retype New Password Verifies the new password typed in the New Password text box. If the password typed in both text boxes doesnt match, the following message displays when you choose the Apply button: Please retype the correct password. Click the OK button, and then retype the passwords in both text boxes.

Item Refresh Rate

Description Sets the time interval (in seconds) that passes before the screen automatically updates. During a screen refresh, the printer is polled for any new information or status, and all of the fields in the PageScope Web Connection windows are updated. Range: 30300 seconds (0.55 minutes) Default: 60 seconds If less than 30 seconds is specified, the setting changes to 30 seconds. If more than 300 seconds is specified, the setting changes to 300 seconds.
Identifies the language displayed in the PageScope Web Connection windows. Choice: English, French, German, Italian, Spanish, Portuguese, Czech, Slovak, Hungarian, Polish, Russian Default: English Applies the configuration settings for this window. Resets all configuration settings for this window to their user defaults.
Apply button Clear button

Save Setting

From the System - Save Setting page, the machine settings can be saved as a file on the computer being used. In addition, the saved settings file can be read by the machine. The following settings are not saved in the file: - IP address of the machine - Subnet mask - Default gateway - Base Port Number - Settings for DHCP and BOOTP - Phone books - Fax PTT Setting Item Description Saves the machine settings as a file. Specify the name of the file where the machine settings are to be saved.
Save Setting Save button Restore Set- File Name ting
Browse button Displays the dialog box for browsing to the folder where the file containing the machine settings was saved. Restore button Sends the settings file to the machine and overwrites the machine settings.

Maintenance

Reset NIC
The System - Maintenance - Reset NIC page allows you to reset the network controller. Item Reset button Description When clicked, the message Jobs in progress will not be saved when the controller is reset. Do you want to continue the transaction? appears. Click Yes to automatically restart the printer.

Initialize

The System - Maintenance - Initialize page allows you to reset the machine settings to their factory defaults. Item Network Setting All Clear button Description Resets the network settings to their defaults. Resets all settings to their defaults. When clicked, the message Do you really want to return the settings to the factory default? appears. Click Yes to automatically restart the printer and return the settings to their default values.

Name Address

Speed Delete button

One-Touch Registration

On the Fax/E-mail - One-Touch Dial Setting - One-Touch Registration page, select the type of one-touch dial destination to be added. Item Description
One-Touch Regis- From the drop-down list, select the type of one-touch tration dial destination to be added. If Fax is selected, the Fax Destination page will be displayed. If E-mail is selected, the E-mail Destination page will be displayed. If Group Dial is selected, the Group Dial Registration page will be displayed. Choices: Fax, E-mail, Group Dial Default: Fax Apply button Clear button Displays the page for the type of one-touch dial destination selected from the list. Resets all configuration settings for this window to their user defaults.

Fax Destination

The Fax/E-mail - One-Touch Dial Setting - Fax Destination window allows you to configure the following items: Item Description
Destination Name Specify the name of the destination. Range: Up to 20 characters. Default: [Blank] Destination Number Speed Specify the fax number for the destination. Range: Up to 50 characters Default: [Blank] Select the speed of the fax modem. Choices: 9.6K, 14.4K, 33.6K Default: 33.6K Applies the configuration settings for this window. Resets all configuration settings for this window to their user defaults.

E-mail Destination

The Fax/E-mail - One-Touch Dial Setting - E-mail Destination window allows you to configure the following items: Item Description
Destination Name Specify the name of the destination. Range: Up to 20 characters. Default: [Blank] Destination Address Apply button Clear button Specify the E-mail address of the destination. Range: Up to 64 characters Default: [Blank] Applies the configuration settings for this window. Resets all configuration settings for this window to their user defaults.

Group Dial Registration

The Fax/E-mail - One-Touch Dial Setting - Group Dial Registration window allows you to configure the following items: Item Group Dial Name Description Specify the name of the group dial. Range: Up to 20 characters. Default: [Blank] Click to jump to the beginning of the one-touch dial list within the same page. Click to jump to the beginning of the speed dial list within the same page. Displays the list of registered one-touch dial numbers. Select the check box on the left side of the list to add the corresponding one-touch dial destination to a group dial. Displays the list of registered speed dial numbers, 20 at a time. Select the check box on the left side of the list to add the corresponding speed dial destination to a group dial. Applies the configuration settings for this window. Resets all configuration settings for this window to their user defaults.

E-mail

The Network - E-mail window allows you to configure the following items: Item Send Description If Enable is selected, sending Email is enabled. Choices: Enable,Disable Default: Enable Specify the name of the E-mail sender when using network scanning. Range: Up to 20 characters Default: bizhub C10 Configuration Menu Equivalent:

Sender Name

E-MAIL SETTING - SENDER NAME
E-mail Address Specify the E-mail address of the E-mail sender when using network scanning. Range: Up to 64 characters Default: [Blank] Configuration Menu Equivalent:
E-MAIL SETTING E-MAIL ADDRESS
Default Subject Specify the subject of the E-mail message when using network scanning. Range: Up to 20 chacacters Default: From bizhub C10 Configuration Menu Equivalent:
E-MAIL SETTING DEFAULT SUBJECT

Item SMTP Server Address

Description Specify the IP address or host name for the SMTP server. Range: Up to 64 characters Default: [Blank] Configuration Menu Equivalent:
E-MAIL SETTING - SMTP SERVER
Port Number Specify the port number communicating with the SMTP server. Range: 1-65535 Default: 25 Configuration Menu Equivalent:
E-MAIL SETTING SMTP PORT NO.
Connection Time- Select the amount of time (in seconds) until the connecout tion with the SMTP server times out. Range: 30-300 Default: 60 Configuration Menu Equivalent:
E-MAIL SETTING - SMTP TIMEOUT
Text Insert Select whether or not the previously specified text is inserted into the body of the E-mail message when using network scanning. If ON is selected, the following text is inserted as the body of the E-mail message. text_attachment_tif: Image data(TIFF format) has been attached to the E-mail. We recommend you use a program like Imaging for Windows to view the file. If OFF is selected, only the scanned image is attached, and no text is inserted into the E-mail message. Choices: ON, OFF Default: OFF Configuration Menu Equivalent:
E-MAIL SETTING - TEXT INSERT
POP Before SMTP If Enable is selected, POP Before SMTP is enabled. Choices: Enable, Disable Default: Disable POP Before SMTP Specify the time period to access the SMTP server after Time logging in to the POP server. Range: 0 - 60 (in seconds) Default: 1

Item POP Server Address

Description Type in the host name or IP address for the POP server used for authentication with POP Before SMTP. Range: Up to 255 characters Default: 0.0.0.0 Type in the user name used for authentication with POP Before SMTP. Range: Up to 63 characters Default: [Blank] Type in the password used for authentication with POP Before SMTP. Range: Up to 15 characters Default: [Blank]

bizhub C10 Printer / Copier / Scanner Users Guide

4556-9607-00A

Thank You
Thank you for purchasing a bizhub C10. You have made an excellent choice. Your bizhub C10 is specially designed for optimal performance in Windows and Macintosh environments.

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. bizhub and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks and registered trademarks are the property of their respective owners.

Copyright Notice

Copyright 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.
SOFTWARE LICENSE AGREEMENT
This package contains the following materials provided by Konica Minolta Business Technologies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (Font Programs), other software which runs on a computer system for use in conjunction with the Printing Software (Host Software), and related explanatory written materials (Documentation). The term Software shall be used to describe Printing Software, Font Programs and/or Host Software and also include any upgrades, modified versions, additions, and copies of the Software. The Software is being licensed to you under the terms of this Agreement. KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, provided that you agree to the following: 1. You may use the Printing Software and accompanying Font Programs for imaging to the licensed output device(s), solely for your own internal business purposes. 2. In addition to the license for Font Programs set forth in Section 1 (Printing Software) above, you may use Roman Font Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols (Typefaces) on the display or monitor for your own internal business purposes. 3. You may make one backup copy of the Host Software, provided your backup copy is not installed or used on any computer. Notwithstanding the above restrictions, you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software. 4. You may assign its rights under this Agreement to an assignee of all of Licensees right and interest to such Software and Documentation (Assignee) provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement. 5. You agree not to modify, adapt or translate the Software and Documentation. 6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or decompile the Software. 7. Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with KMBT and its Licensor. 8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owners name. Trademarks can only be used to identify printed output produced by the Software. Such use of any trademark does not give you any rights of ownership in that trademark. 9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that the Licensee does not use, or Software contained on any unused media, except as part of the permanent transfer of all Software and Documentation as described above. 10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDIRECT, PUNITIVE or special damages, including any lost profits or lost saving, even if KMBT has been advised of the possibility of such damages, or for any claim by any third party. KMBT or its licensor disclaims all warranties with regard to the software, express or implied, including, without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights. Some states or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, so the above limitations may not apply to you.

No. Name 4 Display key

Function Press to check the status of this machine and the specified settings. Displays a rough estimate of the amount of toner remaining. Displays the total number of pages that have been copied, printed and scanned. Displays the results for fax transmissions and receptions. Prints the machine settings, lists and reports related to fax. For details, refer to Checking the Machine Status and Settings on page 19.
Quality key Message Window
Press to specify the document type to be copied and the resolution. Displays information such as the media type, copy density, and zoom ratio. For details, refer to Display Indications on page 16. Displays an error message when an error occurs. For details on error messages, refer to Status, Error, and Service Messages on page 191.

Keypad Fax key

Enters desired number of copies. Enters fax numbers, E-mail addresses, and names of recipients. Press to enter Fax mode. The key lights up in green while the machine is in Scan mode. For details, refer to the bizhub C10 Facsimile User's Guide. Press to enter scan mode. (Scan to E-mail or Scan to PC) The key lights up in green while the machine is in Scan mode. For details on the Scanner functions, refer to chapter 7, Using the Scanner Press to enter Copy mode. The key lights up in green while the machine is in Copy mode. For details on the Copy functions, refer to chapter 6, Using the Copier. Press to specify 2in1 copying. Press to specify collated copying.

Scan key

Copy key

2in1 key Collate key

No. Name 13 Reduce/ Enlarge key Light/Dark key */) keys
Function Press to specify reduced/enlarged copying with preset zoom ratios. Press to select the copy density. Press to move left and right through the setting screens, such as the configuration menu. Press to select the copy density. Press to move up and down through the setting screens, such as the configuration menu. Press to specify the zoom ratio in 0.01 increments. (Setting range: 0.50 to 2.00)

+/, keys

Menu Select key Cancel/C key
Press to display the configuration menu. Press to select the setting that is currently displayed. Press to cancel the setting that is currently displayed. Press to clear the specified number of copies. Press to return to the first screen of a menu item or to the main screen. Press to cancel printing from the print screen.

TONER REMAINING

This screen provides a rough estimate of the amount of toner remaining.

T ON E R R EMA I N I NG

To return to the main screen, press the Cancel/C key.

TOTAL PAGE

The total number of pages for each of the following can be checked.
B/W COPY COLOR COPY B/W PRINT COLOR PRINT
This counter shows the total number of pages copied in black-and-white. This counter shows the total number of pages copied in color. This counter shows the total number of pages printed in black-and-white. This counter shows the total number of pages printed in color.

FAX PRINT TOTAL SCAN

This counter shows the total number of pages that were faxed. This counter shows the total number of document pages that were scanned.

TX/RX RESULT

The results of a maximum of 60 fax transmissions/receptions can be viewed. In addition, the transmission/reception results that are displayed can be printed by pressing the Start-B&W key. For details, refer to the bizhub C10 Facsimile Users Guide.

PRINT REPORT

The machine settings, lists and reports related to fax can be printed.

TX RESULT REPORT

Prints the results of fax transmissions. For details, refer to the bizhub C10 Facsimile Users Guide. Prints the results of fax receptions. For details, refer to the bizhub C10 Facsimile Users Guide. Prints the results of fax transmissions and receptions. For details, refer to the bizhub C10 Facsimile Users Guide. Prints the information for queued fax transmissions. For details, refer to the bizhub C10 Facsimile Users Guide. of queued fax transmissions. For details, refer to the bizhub C10 Facsimile Users Guide.
RX RESULT REPORT ACTIVITY REPORT

MEMORY DATA LIST

MEMORY IMAGE PRINT Prints the information and a reduced first page

ONE-TOUCH LIST

Prints a list of the destinations programmed for one-touch dialing. For details, refer to the bizhub C10 Facsimile Users Guide. Prints a list of the destinations programmed for speed dialing. For details, refer to the bizhub C10 Facsimile Users Guide. Prints a list of the one-touch dialing groups. For details, refer to the bizhub C10 Facsimile Users Guide. Prints the configuration menu and its settings.

SPEED DIAL LIST

GROUP DIAL LIST

MENU MAP

CONFIGURATION PAGE Prints a rough estimate of the percentage of
toner remaining and the settings, information and status of this machine.

DEMO PAGE

Prints a demo page.
Functions Available with the Function Key
Press the Function key to specify tray settings, duplex (Double-Sided) copying and ID card copy settings. To specify tray settings, duplex (Double-Sided) copying and ID card copy settings, press the Copy key while the Fax key or Scan key is lit up in green. For details on the functions available with the Function key in Fax mode, refer to the bizhub C10 Facsimile Users Guide.

Paper View

Click the button to display a sample of the page layout in the figure area. This button does not appear on the Watermark, Quality and Version tabs.

Printer View

Click the button to display an image of the printer in the figure area. This button does not appear on the Version tab.

Watermark View

Click the button to display a preview of the watermark. This button appears only when the Watermark tab is selected.

Quality View

Click the button to display a sample of the settings selected in the Quality tab. This button appears only when the Quality tab is selected.

Default

Click the button to reset the settings to their defaults. This button does not appear on the Version tab. When this button is clicked, the settings in the displayed dialog box are reset to their defaults. The settings on other tabs are not changed.

Basic Tab

The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Select the output media size Zoom (expand/reduce) documents Specify the paper source Specify the type of media Specify the number of copies Turn on/off job collation

Layout Tab

The Layout Tab allows you to Print several pages of a document on the same page (N-up printing) Rotate the print image 180 degrees Specify Double-Sided printing Specify booklet printing Specify image shift settings

Overlay Tab

Be sure to use overlays with print jobs with a media size and orientation that matches the overlay form. In addition, if settings have been specified for N-up or Booklet in the printer driver, the overlay form cannot be adjusted to match the specified settings. The Overlay Tab allows you to Select the form Overlay to use Add, edit or delete overlay files Print the form on all pages or only the first page

Watermark Tab

The Watermark Tab allows you to Select the watermark to be used Add, edit or delete watermarks Print the watermark on the background Print the watermark on only the first page Print multiple copies of the selected watermark on a single page

Quality Tab

The Quality Tab allows you to Specify whether to print in color or black and white Adjust the contrast (Contrast) Control the darkness of an image (Brightness) Adjust the saturation of printed image (Saturation) Specify the color matching for printing documents

From the digital camera, specify the image(s) that you wish to print and the desired number of copies. Start printing from the digital camera.

Using the Copier

Making Basic Copies
This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specifying the zoom ratio and the copy density. If the Fax key or Scan key lights up in green while copying, press the Copy key. Change the media size from the PAPER SOURCE SETUP menu. For details, refer to PAPER SOURCE SETUP Menu on page 29.

Basic Copy Operation

Position the document to be copied. For details on positioning the document, refer to Placing a document on the original glass on page 71 and Loading a document into the ADF on page 72.
Specify the desired copy settings. For details on specifying the copy quality, refer to Specifying the Copy Quality on page 89. For details on specifying the zoom ratio, refer to Specifying the Zoom Ratio on page 89. For details on selecting the copy density, refer to Selecting the Copy Density on page 91. For details on selecting the media tray, refer to Selecting the Media Tray on page 91. For details on setting 2in1 copying, refer to Setting 2in1 Copying on page 92. For details on ID card copying, refer to ID Card Copying on page 93. For details on setting duplex (Double-Sided) copying, refer to Setting Duplex (Double-Sided) Copying on page 95. For details on setting collated copying, refer to Setting Collated Copying on page 97. Using the keypad, specify the desired number of copies. If the number of copies was incorrectly entered, press the Cancel/ C key, and then specify the correct number of copies. To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key. Copying begins. If the Stop/Reset key is pressed while copying, PRESS THE START KEY TO RESUME appears. To continue copying, press the Start-B&W key or the Start-Color key. To stop copying, press the Stop/Reset key.
Specifying the Copy Quality
The copy quality can be set according to the contents of the document. Press the Quality key. Press the * or ) key to select MIX, TEXT or PHOTO, and then press the Menu/Select key. The main screen appears again.
Specifying the Zoom Ratio
The zoom ratio can be specified either by selecting a preset zoom ratio or by specifying a custom zoom ratio.
Selecting a Preset Zoom Ratio
Press the Reduce/Enlarge key until the desired zoom ratio is selected. The zoom ratio changes in the following order with each press of the Reduce/Enlarge key. When USER SETTING/PRESET ZOOM is set to METRIC:

Keep toner cartridges: In their packaging until youre ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35 C (95 F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. Level during handling and storage. Do not hold, stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.
Away from salty air and corrosive gases such as aerosols.
To Replace a Toner Cartridge
Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When a toner cartridge becomes empty, the messages X TONER EMPTY and CHANGE X TONER (X indicates the toner color) alternately appear. Follow the procedure described below to replace the toner cartridge.
Check the display to see which color of toner is empty. As an example, the procedure for replacing the cyan toner cartridge is described below. Press the TC Change key. The messages REPLACE MODE and CHANGE C TONER alternately appear, and the cyan toner cartridge is moved so that it can be replaced. Press the TC Change key once to move the cyan toner cartridge so that it can be replaced. With each additional press of the TC Change key, the black, yellow, then magenta toner cartridge moves so that they can be replaced. Pull the scanner unit release lever.
Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position. You can identify the toner cartridge by the color of the handle and by the letter molded into the handle: C (cyan), M (magenta), Y (yellow) and K (black).
Pull the handle on the toner cartridge toward you, and then pull the toner cartridge up to remove it. Do not manually rotate the toner cartridge carousel. In addition, do not rotate the carousel with force; otherwise it may be damaged.
Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge.
Prepare a new toner cartridge.
Shake the cartridge a few times to distribute the toner.

New toner cartridge

Make sure that the toner roller cover is securely attached before shaking the toner cartridge.
Remove the cover from the toner roller. Do not touch or scratch the toner roller.

Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Before inserting the toner cartridge, make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel.
Press down on the toner cartridge until it snaps into place.
Close the front cover. Before closing the engine cover, be sure to close the front cover. The front cover cannot be closed after the engine cover is closed.
Carefully close the scanner unit. When the scanner unit is closed, the black toner cartridge automatically moves so that it can be replaced. With each press of the TC Change key, the yellow, then magenta toner cartridge moves so that it can be replaced.
Press the Stop/Reset key. The message is erased from the message window, and machine is reset so that it can continue printing. If no operation is performed for more than 30 seconds after the scanner unit is closed, the machine is automatically reset so that it can print. The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.
Replacing the drum cartridge
When the drum cartridge reaches the end of its service life, the messages DRUM LIFE END and CHANGE DRUM alternately appear. Follow the procedure described below to replace the drum cartridge.
Pull the scanner unit release lever.
Carefully pull out the drum cartridge.
Dispose of the used drum cartridge according to your local regulations. Do not burn the drum cartridge.
Prepare a new drum cartridge. Do not touch the OPC drum on the drum cartridge.

New drum cartridge

Install the new drum cartridge.
The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.

Maintenance

Maintaining the Machine
Read all caution and warning labels carefully. Make sure to follow any instructions contained in them. These labels are located on the inside of the machines covers and the interior of the body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the machine, machine performance and print quality will suffer, so the machine should be cleaned periodically. Keep the following guidelines in mind.

WARNING!

Turn off the machine, unplug the power cord, and disconnect interface cable before cleaning. Do not spill water or detergent into the machine; otherwise the machine will be damaged and an electric shock may occur.
The fuser unit is hot. When the engine cover is opened, the fuser unit temperature drops gradually (one hour wait time). Be careful when cleaning the inside of the machine or removing media misfeeds, as the fuser unit and other internal parts may be very hot. Do not place anything on top of the machine. Use a soft cloth to clean the machine. Never spray cleaning solutions directly on the machines surface; the spray could penetrate through the air vents of the machine and damage the internal circuits. Avoid using abrasive or corrosive solutions or solutions that contain solvents (such as alcohol and benzene) to clean the machine. Always test any cleaning solution (such as mild detergent) on a small inconspicuous area of your machine to check the solutions performance. Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the machines covers gently. Never subject the machine to vibration.
Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machines covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the machines covers during printing. Do not tap media stacks on the machine. Do not lubricate or disassemble the machine. Do not tilt the machine. Do not touch the electrical contacts, gears, or laser devices. Doing so may damage the machine and cause the print quality to deteriorate. Keep media in the output bin at a minimum level. If the media is stocked too high, your machine may experience media misfeeds and excessive media curl. Make sure two people are available to lift the machine when moving it. Keep the machine level to avoid toner spillage. When lifting the machine, grasp the areas shown in the figure. Do not lift the machine with Tray 2 together.

32 kg 70.5 lbs

If you get toner on your skin, wash it off with cool water and a mild soap.
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Make sure any parts removed during cleaning are replaced before you plug in the machine.

Cleaning the machine

Be sure to turn off the machine and unplug the power cord before cleaning.
Use a soft, dry cloth only.

Return the fuser separator levers to their original positions.

Remove any misfed paper.

Reattach the lid. If the paper in Tray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed.
Remove the lid from Tray 2, and then remove all paper from the tray.
Fan the paper, and align its edges.
Load the media in Tray 2, and attach the lid.

Reinsert Tray 2.

Clearing a Media Misfeed from the Duplex Option
Carefully pull out the misfed media. Always remove the misfed media in the feed direction as shown only.
Clearing a Media Misfeed from the ADF
Remove the document into the ADF document feed tray.

Remove any misfed media.

Close the ADF cover.
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if youre using unsupported print media or original media. Symptom Several sheets go through the machine together. Cause The front edges of the media are not even. The media is moist from humidity. Solution Remove the media and even up the front edges, then reload it. Remove the moist media and replace it with new, dry media.
Too much static elec- Do not fan transparencies. tricity is present. Media misfeed message stays on. Engine cover needs Open and close the engine cover to be opened and again. closed again to reset the machine. Some media remains Check the media path again to make misfed in the sure that you have removed all of the misfed media. machine. Duplex option misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See Specifications on page 40. Also, refer to http:// konicaminolta.com for a complete list of currently approved media. Plain paper, recycled paper can be autoduplexed if the duplex option is installed and the media type is set properly in the driver. See Specifications on page 40. Make sure that you have not mixed media types in Tray 1. Do not duplex, envelopes, labels, letter head, postcards, thick stock, glossy media, or transparencies. Media is still being misfed. Check the media path inside the duplex option again to make sure that you have removed all of the misfed media.

Symptom

Solution
Media is mis- The loaded document Load the correct document. For details fed in the does not meet the on the documents that can be loaded, ADF. specifications. refer to Documents that can be loaded into the ADF on page 69. The loaded document Load the document so that it does not exceeds the maxiexceed the maximum capacity. For mum capacity. details on the documents that can be loaded, refer to Documents that can be loaded into the ADF on page 69. The document guides were not slid against the edges of the document. Slide the document guides against the edges of the document. For details on the loading the document, refer to Loading a document into the ADF on page 72.

A document is printed Print the overlay file using a bizhub with an overlay file C10 printer driver. which has been created by a bizhub C10 printer driver. Some parts of the image are lost with 2in1 copying. If the Media type is Envelope and the zoom ratio for 2in1 copying will be less than 50%, the zoom ratio is set to 50%. Press the + or , key to adjust the zoom ratio.
Solution Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine. Contact Technical Support with the error information.
Machine The power cord is not resets or correctly plugged into turns off fre- the outlet. quently. A system error occurred. You are experiencing duplex problems.
Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. Make sure that you are using correct media. See Specifications on page 40. Also, refer to http:// konicaminolta.com for a complete list of currently approved media. Do not duplex custom-sized media, envelopes, labels, postcards, thick stock, letterhead, glossy media, or transparencies. Make sure that you have not mixed media types in Tray 1. Make sure the duplex option is installed and declared in the printer driver (Device Options Setting tab). In the printer driver (Layout/Double-Sided), choose Short Edge Binding (flipped as on a clipboard) or Long Edge Binding (flipped as in a loose-leaf notebook). Set duplex (Double-Sided) copying. For details on setting duplex (Double-Sided) copying, refer to Setting Duplex (Double-Sided) Copying on page 95. For N-up on duplexed pages, choose Collate only in the printer drivers Basic Tab. Do not set collation in the application.
Symptom With N-up on multiple copies, the output is incorrect. Booklet Left and Right Binding output is incorrect. You hear unusual noises.
Cause Both the printer driver and the application have been set for collation. Both the printer driver and the application have been set for collation. The machine is not level. The tray is not installed correctly. There is a foreign object stuck inside the machine.
Solution For N-up on multiple copies, choose Collate only in the printer drivers Basic Tab. Do not set collation in the application. For Booklet Left Binding and Booklet Right Binding, choose Collate only in the printer drivers Basic Tab. Do not set collation in the application. Place the machine on a flat, hard, level surface. Remove the tray that you are printing from and reinsert it completely into the machine. Turn off the machine and remove the object. If you cannot remove it, contact Technical Support. If a band appears in the copy after copying, select a copy density setting that is one level darker. If a band appears in the image after scanning, scan using the original glass.

Solution Adjust the humidity in the media storage area. Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See Specifications on page 40. Also, refer to http:// konicaminolta.com for a complete list of currently approved media.
Irregular The media is moist print or mot- from humidity. tled image appears. Unsupported media (wrong size, thickness, type, etc.) is being used.
One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. The drum cartridge is Remove the drum cartridge and check defective. for damage. If it is damaged, replace it. The fuser separator Return the fuser separator levers to the levers are adjusted plain paper setting. for envelope printing. There is insufficient fusing or the image comes off when rubbed. The media is moist from humidity. Unsupported media (wrong size, thickness, type, etc.) is being used. Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See Specifications on page 40. Also, refer to http:// konicaminolta.com for a complete list of currently approved media. When printing envelopes, labels, postcards, thick stock, or transparencies, specify the appropriate media type in the printer driver.
Media type is set incorrectly.
The fuser separator Return the fuser separator levers to the levers are adjusted plain paper setting. for envelope printing.
Symptom There are toner smudges or residual images.
One or more of the Remove the toner cartridges and toner cartridges are check for damage. If it is damaged, defective or installed replace it. incorrectly. The fuser separator Return the fuser separator levers to the levers are adjusted plain paper setting. for envelope printing.
There are toner smudges on the back side of the page (whether or not it has been duplexed).
The media transfer roller is dirty.
Clean the media transfer roller. If you think the transfer roller should be replaced, contact Technical Support with the error information. Print several blank sheets and the excess toner should disappear. Remove the toner cartridges and check for damage. If it is damaged, replace it.
The media path is dirty with toner. One or more of the toner cartridges are defective.
The drum cartridge is Remove the drum cartridge and check defective. for damage. If it is damaged, replace it.
Abnormal areas (white, black, or color) appear in a regular pattern.
The laser lens is dirty. Clean the laser lens. A toner cartridge may Remove the toner cartridges with the be defective. color causing the abnormal image. Replace it with a new toner cartridge. The drum cartridge is Remove the drum cartridge and check defective. for damage. If it is damaged, replace it.

Symptom Image defects.

The laser lens is dirty. Clean the laser lens. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective. color causing the abnormal image. Replace it with a new toner cartridge. The drum cartridge may be defective. Remove the drum cartridge and check for damage. If it is damaged, replace it. Place the machine on a flat, hard, level surface. Print several sheets and the excess toner should disappear.

NO DUPLEX PAPER

*NO NETWORK SETTING* The network settings had not been completely specified when the machine was switched to Scan mode.
*NOT E-MAIL ADDRESS* An E-mail address
was not programmed in the one-touch dial key or speed dial number. (This message appears if a fax number or E-mail address is programmed for group dialing.)

*NOT REGISTERD!*

An E-mail address was not programmed in the one-touch dial key or speed dial number. Media has misfed in Locate and remove the the ADF. misfeed.

ORIGINAL DOC. JAM

OPEN DOC.FEED COVER OUTPUT BIN FULL
(Displaying alternately) The output bin is full Remove all media from of media. the output bin.

REMOVE PAPER

means. Tray X (Tray 1 or Tray 2) ran out of paper.
Do this. Load paper into the specified paper tray.

PAPER EMPTY

LOAD PAPER(XX) PAPER JAM
(Displaying alternately) Media has misfed in Locate and remove the the duplex option. misfeed.
OPEN DUPLEX COVER PAPER JAM
(Displaying alternately) Media has misfed in Locate and remove the fuser area or trans- misfeed. fer roller area. Media has misfed while being pulled from the tray. Locate and remove the misfeed.
OPEN FRONT COVER PAPER MISFEED
OPEN FRONT COVER PAPER SIZE ERROR
(Displaying alternately) The size of the Load the correct media media loaded in the size in the specified media tray is incor- tray. rect. ID card copying is specified, but the document is loaded into the ADF. Remove the document from the ADF. ID card copying can only be used with a document placed on the original glass. Close the scanner unit.
RESET PAPER(XX) REMOVE ORIG. IN ADF

SCANNER UNIT OPEN

Open the scanner unit.
CLOSE SCANNER UNIT *SERVER MEMORY FULL* The memory of the The server memory is SMTP Server
SMTP server has become full. full. Free up some space on the disk such as by contacting your server administrator.
means. 2in1 or collated copying is specified, but the document is not loaded into the ADF.
Do this. Load the document into the ADF. 2in1 and collated copying can only be used with a document loaded into the ADF.

Installing accessories always requires that the machine and accessories are turned off and unplugged during installation. For details on the available options, refer to http://konicaminolta.com.

Duplex Option

Duplex (Double-Sided) printing can be performed automatically with the duplex option installed.
Installing the Duplex Option
Remove the two knockout plates and the tape. Be sure to remove the tape.
Prepare the duplex option. Before installing the duplex option, open the duplex cover and check that the knob is positioned vertically. After checking the knob, close the cover.
Install the duplex option.
Open the cover of the duplex option. Since the duplex option is not yet secured to the machine, hold the duplex option in place when opening its cover.
While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place. Make sure that both knobs are securely locked.

Close the duplex cover.

Up to 500 sheets of A4/Letter-size paper can be loaded in Tray 2.

Installing Tray 2

Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills.
Lift the machine and place it on top of Tray 2 to make sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the machine. Be sure to place Tray 2 on a level surface.

A Appendix

Technical Specifications
Type Document holder Photoconductor Printing system Developing system Fusing system Resolution First print Desktop (4-cycle laser color printer-based all-in-one) Stationary OPC 2 laser diodes and polygon mirror Electro photographic method Mono-component toner developing Heated roller system 2400 dpi 600 dpi, 1200 dpi 600 dpi, or 600 dpi 600 dpi Simplex Monochrome 13.0 seconds for A4, Letter (plain paper) Full color 22.0 seconds for A4, Letter (plain paper) First copy Simplex Monochrome 23.0 seconds for A4, Letter (plain paper) (600 dpi 300 dpi) Full color 52.0 seconds for A4, Letter (plain paper) (600 dpi 300 dpi) Print/Copy speed Simplex Monochrome 20.0 pages per minute for A4, Letter (plain paper) Full color 5.0 pages per minute for A4, Letter (plain paper) Warm-up time 120 V: Avg. 45 seconds 220 to 240 V: Avg. 49 seconds