Konica Minolta DF-314 Manual
Konica Minolta DF-314 - Df314 Service Manual, size: 1.7 MB
Konica Minolta 13GL-4050 Doc Feeder for use in Konica Minolta DF314 - Double Feed Prevention (Separation) Roller - Feeder uses 1-Genuine Konica Minolta Part
Brand: Konica Minolta
Part Number: 13GL-4050
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General Safety Guidelines
This copier has been examined in accordance with the laws pertaining to various product safety regulations prior to leaving the manufacturing facility to protect the operators and service personnel from injury. However, as with any operating device, components will break down through the wear-and-tear of everyday use, as will additional safety discrepancies be discovered. For this reason, it is important that the technician periodically performs safety checks on the copier to maintain optimum reliability and safety. The following checks, not all-inclusive, should be made during each service call: CAUTION: Avoid injury. Ensure that the copier is disconnected from its power source before continuing. Look for sharp edges, burrs, and damage on all external covers and copier frame. Inspect all cover hinges for wear (loose or broken). Inspect cables for wear, frays, or pinched areas.
The specific remedy will vary from site to site, but the principles remain the same. To avoid the risk of injury or damage, be alert for changes in the environment when performing subsequent service on any machine, and take appropriate action.
Konica copiers have gained a reputation for being reliable products. This has been attained by a combination of outstanding design and a knowledgeable service force. The design of the copier is extremely important. It is the design process that determines tolerances and safety margins for mechanical, electrical, and electronic aspects. It is not reasonable to expect individuals not involved in product engineering to know what
Ensure that the power cord insulation is not damaged (no exposed electrical conductors). Ensure that the power cord is properly mounted to the frame by cord clamps. Check the continuity from the round lug (GND) of the power cord to the frame of the copier -- ensure continuity. An improperly grounded machine can cause an electrically-charged machine frame.
Applying Isopropyl Alcohol
Care should be exercised when using isopropyl alcohol, due to its flammability. When using alcohol to clean parts, observe the following precautions: Remove power from the equipment. Use alcohol in small quantities to avoid spillage or puddling. Any spillage should be cleaned up with rags and disposed of properly. Be sure that there is adequate ventilation. Allow a surface which has been in contact with alcohol to dry for a few minutes to ensure that the alcohol has evaporated completely before applying power or installing covers.
Safeguards During Service Calls
Confirm that all screws, parts, and wiring which are removed during maintenance are installed in their original positions. When disconnecting connectors, do not pull the wiring, particularly on AC line wiring and high voltage parts. Do not route the power cord where it is likely to be stepped on or crushed. Carefully remove all toner and dirt adhering to any electrical units or electrodes. After part replacement or repair work, route the wiring in such a way that it does not contact any burrs or sharp edges. Do not make any adjustments outside of the specified range.
It is the responsibility of every technician to use professional skills when servicing Konica products. There are no short cuts to high-quality service. Each copier must be thoroughly inspected with respect to safety considerations as part of every routine service call. The operability of the copier, and more importantly, the safety of those who operate or service the copier, are directly dependent upon the conscientious effort of each and every technician. Remember.when performing service calls, use good judgement (have a watchful eye) to identify safety hazards or potential safety hazards that may be present, and correct these problem areas as they are identified -- the safety of those who operate the copier as well as those who service the copier depend on it!
DF-314 PRODUCT SPECIFICATIONS
Type: Sheet-through type reversible DF Original Scan Speed (Copies Per Minute) Mode Single sided Original Original size A4 8.5x11 8.5x11 A4 Feed speed 30 18
Originals Size: 11x17, 8.5x14, 8x13, 8.5x11, 8.5x11R, 5.5x8.5, 5.5x8.5R All sizes are detected automatically. Mixing of original size possible. Original Type Plain Original: Special Original: 10 lb. - 35 lb. fine quality original Original feed and conveyance ability may be inferior those of 10 lb. to 35 lb. fine quality original. The following types of original cannot be used: OHP film Blueprint masters Offset masters Bonded original Original Curling: 10mm maximum (10 lb. to 35 lb. high-quality paper)
Single sided Copy Double sided Original Double sided Copy Original Feed Layout: Face-up placement, center standard Original image read Position: At the slit glass section
Power Source: DC24V/5V (supplied from the main body) Maximum 100VA Weight: Approximately 24 lb. (including about 2.5 lb. for platen) Machine Dimensions: Length 22.7 in Depth 19.6 in. Height 3.9 in.
Maximum Power Consumption:
Same as the main unit
Maximum Number of Stacked Originals: 50 sheets maximum (22 lb.)
Temperature: Humidity: 50 to 86 F 10 to 80%RH (below condensation-forming conditions) Caution: The contents of this service manual are subject to change without notice.
CENTER CROSS-SECTIONAL DIAGRAM
Separation roller Registration roller Reversal guide Read out roller Original feed roller Paper lift-up plate
Double feed prevention roller Reversal roller Original conveyance rollers Original exit roller
DRIVE SYSTEM DIAGRAM
Original feed motor (M301) Separation roller Original feed roller Paper lift-up plate
Original reversal motor (M303)
Original conveyance motor (M302) Original exit roller
Registration roller Double feed prevention roller Reversal roller
Reversal drive Roller pressure SD (SD302) Reversal guide
Exit guide Conveyance/exit drive Exit SD (SD303)
*Reversal and Exit Rollers A reversal roller pulley is attached to the original exit roller shaft. The reversal roller conveys the original through pressure being applied on the pulley by the roller pressure SD.
Original exit roller Reversal roller
Roller pressure SD (SD302)
ORIGINAL CONVEYANCE PROCESS
As illustrated below, the DF-314 is made up of a original feed section, conveyance section, original exit section and reversal section.
Conveyance section Original feed section
When PS311 turns ON, the original is re-fed by the registration roller and conveyed to the original conveyance roller. The original conveyance roller conveys the original to the position where PS312 (original feed PS) turns ON.
Reversal section Original exit section Original registration PS (PS311)
Slit glass (Read section)
With the originals set face-up on the original feed tray, they are fed from the topmost original. Rather than being conveyed to an original glass surface, the originals that are fed in and read when they pass a slit glass placed in the conveyance path. There are 3 modes in the DF-314 operation mode, singleside original copy mode, double-side original copy mode, and mixed original copy mode, and the conveyance path differs according to each mode.
Original feed PS (PS312)
The conveyance roller turns, and scanning starts. If there is another original waiting, it is pre-fed at this point. The scanning of the original is conveyed out when the original passes over the slit glass. The original which has been read is exited to the original exit tray by the original exit roller with the exit SD OFF (i.e. with the exit guide raised).
Single-Side Original Copy Mode
(Single-side to single-side copy, single-side to double-side copy) The original that has been set in the paper feed tray is lifted by the paper lift-up plate so it comes into contact with the original feed roller. The original feed roller and the separation roller pre-feed to the position where P311 (original registration PS) turns on.
Slit glass Registration roller Separation roller Original feed roller
Original exit roller Exit guide
Paper lift-up plate Original registration PS (PS311)
Double-side Original Copy Mode
(Double-side to single-side copy, double-side to double-side copy) The original set in the original feed tray is pre-fed to the position where PS311 (original registration PS) turns ON by the original feed roller and the separation roller. When PS311 turns ON, the reversal guide opens, the registration roller conveys the original to the reversal section, and the reversal roller conveys the original into the interior of the reversal section.
Reversal guide Registration roller
The exit SD comes ON (the exit guide is lowered) when scanning of the rear side of the original begins, and the original is again conveyed to the reversal roller. When PS312 detects the rear edge of the original and turns OFF, the original is conveyed as far as the stop position in front of the reversal gate by the timer. The original has been reversed once again by this point so is conveyed to the original conveyance roller. The original conveyance roller conveys the original and reading of the original face side starts.
Flapper Next original
Reversal roller Original registration PS (PS311)
Original conveyance PS (PS312)
Reversal roller Exit guide Slit glass
After the specified period from when PS311 detects the training edge of the original and goes OFF, the original is conveyed to the stop position at the front edge of the reversal guide. As the original has been reversed at this point, the reversal roller is made to rotate in reverse and it conveys the original to the original conveyance roller. If there is another original waiting, it is pre-fed at this timing. The original conveyance roller conveys the original to the position where PS312 turns ON and the reading of the original back side starts.
Reversal guide Flapper Next original
The original which has been read is exited to the original exit tray by the original exit roller with the exit SD OFF (i.e. with the paper exit guide raised). If there is another original, it is conveyed to the reversal section at this point.
Exit roller Slit glass Exit guide
Mixed Original Copy Mode
The mixed original copy mode supports both same-series originals and different series originals, but as size detection is performed in PS311 ON time, size detection is performed before reading. After the size of the original is detected, the original stops at the reversal position. Subsequently, operation is the same as that of the two-sided copy mode. Refer to "ORIGINAL FEED/REVERSAL/ORIGINAL EXIT SECTION/Original size detection control" for size detection operation.
DF-314 1. a. Operation Original feed
Original feed is started by the transmission of the M301 drive power to the original feed roller, separation roller and paper lift-up plate.
Signals Input signals
(1) PS301(PS301 -> DF CB)
Original feed tray no-paper detection signal [L] : Original
1st original pre-feed
When the copy button is pressed, the M301 starts original pre-feed, and when the conveyed original arrives at PS311, M301 stops temporarily after a specified time. M301 then rotates in reverse, turning the registration roller so that feeding starts again. The original passes PS311, so that PS311 turns OFF. A predetermined time interval after PS311 turns OFF, M301 also turns OFF.
[H] : No original
(2) PS303(PS303 -> DF CB)
Original exit section original detection signal [L] : No original [H] : Original
(3) PS311(PS311 -> DF CB)
Original conveyance roller entrance original detection signal [L] : No original [H] : Original
2nd original pre-feed
When there is still an original in the original feed tray, M301 starts after a specified time after PS311 has turned OFF, and starts the pre-feed from after the second sheet. The original is conveyed in the same way as in the 1st. original pre-feed.
(4) PS312(PS312 -> DF CB)
Original detection signal from detector in front of scan position [L] : No original [H] : Original
Scanning operation (except last original)
When the original arrives at PS311, M302 starts after a specified time has elapsed and the original is conveyed to the read section. Scanning of the original is achieved when the original passes over the surface of the slit glass of the main body optical section. When the original arrives at PS312, scanning is started after a specified time has elapsed, and when PS312 turns OFF after the original has passed, scanning is stopped after the lapse of a fixed period of time.
(5) M TXD (MAIN BODy -> DF CB)
Serial data line; informs RADF of the operating state of the main body's CB
(6) M REQ (MAIN BODY -> DF CB)
Transmission request signal from main body to RADF
(7) S ACK (MAIN BODY -> DF CB)
Transmission OK signal from main body to RADF
Scanning operation (last original)
During the scanning operation, when PS301(no original detect PS) turns OFF, the original currently being scanned is judged to be the last original. When the last original has passed PS311, M301 turns OFF after the lapse of a fixed period of time, and when the original has passed PS303 (original exit PS), M302 turns OFF after a specified time.
DF-314 b. Output signals
(1) M301 OUT A, M301 OUT A , M301 OUT B, M301 OUT B (DF CB -> M301)
M301 drive control signal
Original Exit/Reversal and Conveyance Control
24VDC 24VDC M301 OUT A M301 OUT A M301 OUT B M301 OUT B 24VDC 24VDC M302 OUT A M302 OUT A M302 OUT B M302 OUT B 24VDC 24VDC M303 OUT A M303 OUT A M303 OUT B M303 OUT B
(2) M302 OUT A, M302 OUT A , M302 OUT B, M302 OUT B (DF CB -> M302)
M302 drive control signal
M TXD M REQ S ACK M ACK S TXD S REQ VV 24VDC SD302
(3) M ACK (DF CB -> MAIN BODY)
Transmission OK signal from RADF to main body
24VDC 24VDC PGND PGND 5VDC SGND SGND 5VDC 5VDC PS311 SGND
(4) S TXD (DF CB -> MAIN BODY)
Serial data line; informs the main body's CB of the RADF operating state
(5) S REQ (DF CB -> MAIN BODY)
Transmission request signal from RADF to main body.
The exit guide used in exit path switching is driven by the SD303 (exit SD). Reversal conveyance drive in double-side copy mode is performed by the M303 (original reversal motor). The reversal roller pressure/freeing used in reversal original feed is performed by the SD 302 (roller pressure SD). M303, SD302 and SD303 are controlled by the DF CB (RADF control board).
DF-314 1. a. Operation Original exit operation
During single side copying and face side copying in double-side copying, the exit guide is raised because SD303 is OFF. For this reason, an original which has been read is conveyed to the exit section.
Signals Output signals
Reversal original exit operation
During back side copying in double side copying, the original is conveyed to the scanning section by reverse rotation of M303 and nomal rotation of M302. When PS312 turns ON, SD302 turns OFF, and reversal roller paper pressure conveys the freed original to the reversal section.
(2) SD302 (DF CB -> SD302)
SD302 drive control signal [L] : ON
Reversal original feed operation
After PS312 has detected the rear edge of the original, SD302 turns ON after a specified time has elapsed and the reversal roller applies pressure (seizes, pinches) to the original. After that, M303 stops, but then immediately reverses and starts the original feed operation of the original face side scan.
[H] : OFF
(3) SD303 (DF CB -> SD303)
SD303 drive control signal [L] : ON [H] : OFF
Pre-feed operation of next original when reading back side of original
PS311 turns OFF once the first original has passed, and after a specified period of time has elapsed, starts the pre-feed operation for the 2nd. original. After the elapse of a specified time after the 2nd. original has arrived at PS311, M301 (original feed motor) stops.
When scanning of the back side of the first original sheet has been completed and the leading edge of the original fed from the reversal section reaches PS312, M301 turns ON and feeding of the second original starts. At this time, the SD302 goes OFF, causing the pressure on the reversal roller and the paper exit roller to be released. This enables the first and second originals to pass over each other in opposite directions in the reversal unit.
Original Size Detection Control
Original size detection in mixed-original modes and Z-fold-original modes (1st sheet)
5VDC PS306 SGND
(1) Drum axis direction size detection
5VDC PS307 SGND
The width of the maximum sized original being mixed-loaded is detected by the position of the VR301 guide plate.
(2) Size detection in original feed direction
Original feed direction size is detected during PS311 ON time (the time taken by the original to pass PS311).
5VDC VR301 SGND
(3) Operation of size detection in original feed direction
When original re-feed is started by the registration roller, when a specified time has elapsed after PS311 turning ON, M303 (original reversal motor) turns ON and conveys the original to the reversal section.
PS311 (Original registration PS)
Size detection on an original set in the original feed tray is performed by PS306 (original size detect PS1), PS307 (original size detect PS2), and VR301 (size detect VR). Note that the DF CB includes internal nonvolatile memory that stores timing data, size-detection reference values, and other such data.
Operation Normal copy mode
The DF CB detects the original size when the signals described below combine.
VR301 resistance value changes in the position where the guide plate contacts VR301. The width of the original is detected by the resistance value.
Conveyance to the scanning section is performed by M303 reverse rotation. Conveyance or scanning thereafter for both single and double-sided originals is performed by the same operation as for double-side copy mode. However in single-side copying, the back side of the original passes the scanning section without being scanned and is conveyed to the reverse section. Original size detection operation after the 2nd. original starts after the completion of the exit of the first original.
The length of the original is detected by the ON/OFF states of PS306 and PS307.
Allowed size combination
: same size, : same series, : different series, : no mixed loading, : not supported)
(1) AB series Standard originals (the maximum original size detected by the guide plate) Other originals A3 A4 B4 B5 A4R A5 B5R A5R
(2) Inch series Standard originals (the maximum original size detected by the guide plate) Other originals 11 x 17 8.5 x 11 8.5 x 14 8.5 x 11R 8.5 x 5.5 8.5 x 5.5R 11x17 8.5x11 8.5x14 8.5x11R 8.5x5.5 8.5x5.5R
(1) PS306 (PS306 -> DF CB)
Detection of original's length  : Original  : No original
(2) PS307 (PS307 -> DF CB)
(3) VR301 (VR301 -> DF CB)
Detection of original's width
Caution: Make sure the power plug is taken out of the socket.
Replacing the Double-Feed Prevention Roller/A Assembly
(1) Open jam access cover. (2) Remove feed unit.
Jam access cover Feed unit
Replacing Feed Roller/A
(1) Open jam access cover. (2) Take out the 2 fixed screws and lifting the feed unit lightly draw it forwards towards yourself and remove it.
Double feed prevention roller Feed unit
(6) Remove double feed prevention roller.
(3) Remove the E-rings on the ends of the paper-feed unit (one E-ring on each end), and remove the feed roller/A assy. (4) Remove feed roller/A from the bearing of the feed roller/A assy.
E-ring Feed roller/A assy E-ring Double-feed prevention roller/A assy Double feed prevention roller E-ring
(5) Install by reversing the removal procedure. Caution: When installing the feed unit, insert the unit in order to fit the D cut side on the drive shaft in the coupling.
(4) Remove the E-ring from the double-feed prevention roller/A assy. (5) Pull out the double-feed prevention roller/A assy.
E-ring Gear E-ring Paint mark Pin
(3) Move the rear roller upward, then take out the pin and remove the gear. Move the lower bearing, then pull out the shaft of the read roller.
Double-feed prevention roller/A assy
(6) Install by reversing the removal procedure. Caution: When installing the double-feed prevention roller, make sure you install it in the correct direction.
Read roller Bearing
Replacing the Read Roller
(1) Remove the 3 set screws, and remove the cover.
(4) Reinstall the read roller in the opposite sequence to removal. Caution: Use glass cleaner to clean the roller if it is dirty.
Set screws Cover
(2) Remove the set screw, and remove the guide. Next, remove the e-ring at the top of the read roller and also the bearing at the bottom together with the e-ring securing it.
Set screws Guide E-ring
DF-314 ELECTRICAL PARTS LAYOUT DRAWING
M301 Original feed motor
M303 Original reversal motor
M302 Original conveyance motor
DFCB DF control board
VR301 Size detect VR PS303 Original exit PS PS307 Original detect PS1 PS306 Original detect PS2
PS312 Original feed PS
PS311 Original registration PS
SD302 Roller pressure SD
PS305 Cover open/close detect PS
PS301 No original detect PS PS304 RADF open/close detect PS SD303 Exit SD
DF-314 CONNECTOR LAYOUT DRAWING
CN5 (8pin) CN1 (18pin) CN4 (9pin) CN3 (7pin)
CN7 (30pin) CN6 (15pin) CN200 (GY:160pin) CN117 (W:3pin) CN116 (W:3pin) CN2 (22pin)
CN123 (W:3pin) CN121 (W:3pin)
CN115 (W:3pin) CN136 (W:2pin)
CN111 (W:3pin) CN105 (W:3pin) CN114 (W:3pin) CN137 (W:2pin)
Time (sec) 6 7
No original detect PS
Original registration PS
Original feed PS
Original feed motor
TIME CHART (8.5X11, 1-SIDED ORIGINAL, 3 SHEETS)
Original conveyance motor
Original reversal motor
Roller pressure SD
Original exit PS
Time (sec) 14
TIME CHART (8.5X11, 2-SIDED ORIGINALS, 2 SHEETS)
DF-314 OVERALL WIRING DIAGRAM
[HOW to see the diagram] 1. The signals shown reflect levels present under normal idling conditions with the main switch turned ON. 2. Wiring symbols in the figure are as follows. 1) @ @ @ @ is Connector 2) RC @is ribbon cable @ @ 3. Signal symbols in the figure are as follows.
H High active L Low active
* Analog signal
P Pulse signal
SEPTEMBER 2002 THIRD EDITION
How to use this catalog
This parts catalog includes illustrations and part numbers for all replacement parts and assemblies used in this model. Model-specific parts are identified in the illustrations with reference numbers. Use the reference number to locate the corresponding part number on the facing page. Common hardware items, such as screws, nuts, washers, and pins, are identified in the illustrations with reference letters. Use the reference letter to locate the corresponding part number on the hardware listing in the lower right hand corner of the facing page. If you know a part number, but dont know where the part is used, use the numerical index to determine the page number and reference number for that part. Because some common parts are used in several places, there may be more than one entry. Refer to the illustrations to see where the part may be used. If you know a parts description, but dont know where to look to find the part number, use the alphabetical index to determine likely page and reference numbers. Then look at the illustrations to determine that you have identified the correct part. Locate the part number using the listing on the opposite page. Retail pricing that appears with the numerical index, while valid when this catalog was printed, is subject to change without notice. The prices are only suggested prices and are provided only for reference. Dealers may determine their own selling prices. For up-to-date pricing, refer to current Konica price lists or contact the Konica Parts Distribution Center. How to order parts Use standard Konica parts ordering procedures to obtain these parts. For ordering options, contact Konicas Parts Distribution Center. When ordering parts, be sure to specify part numbers exactly as listed in this catalog. NOTE: Electrical parts may include previously used components.
Konica Business Technologies, Inc.
How to use this catalog. iii Contents. 1
. 2. 18
Alphabetical index. 21 Numerical index, Retail price list. 23
Konica Business Technologies., Inc.
13GL12030 13GL76080 13GL45600 13GL46160 13GL10110 13GL46030 13GL10210 * 13GL12020 13GL10150 13GL10220 13GL46100 13GL46080 13GL10320 13GL10310 13G8-9011 13GL10250 13GL12050 13GL97081 13GL10200 13GL10191 13GL90042 13GL46710 13GL-4800
Front cover Shaft holder/E Positioning stopper/front Lock catch Hinge/L Original cover hinge Hinge bottom plate/R Not used Rear cover Hinge auxiliary plate/1 Hinge positioning shaft/R Lock spring Lock lever/A Hinge stopper Hinge cover sheet/1 RADF control unit Hold spring/B Front auxiliary cover Cleaning label/1 Hinge upper plate/R Hinge mount plate/R RADF wiring/4 Hinge plate Original exit tray assembly
REF. LTR. a b c d e f g h k m n p q r s PART NUMBER 00Z184061 00Z183041 00Z510501 00Z620501 00Z610501 00Z670406 00Z193041 00Z920034 00Z193062 00Z253081 00Z254101 00Z670306 00Z925103 00Z926251 00Z183042
13GL45151 13GL13GL76590 13GL13GL45840 13GL77550 13GL76600 13GL76610 13GL40350 13GL40341 13GL-4050 13GL10300 13GL40050 * 12ER40350 13GL46661 13GL40380 13GL-4041 13GL82511 13GL-4012 13GL45210 13GL40550 13GL45240 13GL46690 13GL45200 13GL45190 13GL40240 13GL15212 13GL15240 13GL45591 08AA85510 13QA85510 13GL45850
Driving release roller/A Fixing plate Pin (A) Conveyance driving pulley/D (Z=42) Slide sheet/A Paper feeding shaft holder Toque rotary spring Driving reverse belt (L=60/96) Conveyance driving pulley/E (Z=17) Conveyance driving pulley/F (Z=17) Connecting collar Toque limiter/B Double feed preventive roller/A assembly Rotary spring Double feed preventive plate Not used Sticking part Paper exit detecting plate Stopper part/A Double feed preventive roller Solenoid/A Paper feed guide plate/lower assembly Driving release lever/1 Conveyance auxiliary sheet Conveyance guide plate/B Neutralizing brush Pressure spring Pressure part Double feed preventive spring Wiring cover/2 Reversal shaft holder Electrify preventive sheet Photosensor Sensor/1 Pressure spring/A
REF. LTR. a c d e f h k PART NUMBER 00Z183101 00Z193041 00Z921930 00Z193061 00Z670406 00Z926251 00Z194081
13GL40250 12QV40190 12QV40340 13GL76021 13GQ76020 13GL40060 12QV76590 13GL77540 13GL13GL76030 13GL40110 08AA85510 12QV76600 12QV40740 13GL90012 13GL40320 13GL40330 13GL13GL40290 13GL76010 13GL40070 13GL40270 13GL-1740 13GL40400 13GL76660 13GL40460 13GL77511 13GL77581 13GL-4062
Original pressure sheet Paper feed roller/B Paper supply rubber Shaft holder/B Shaft holder/A Paper feed mount part Feeding pulley/A Feeding belt (L=92) Sticking part Pin Shaft holder/C Paper feed roller/A Photosensor Feeding pulley/B Belt regulating part RADF wiring/1 Paper feed coupling/A Paper feed coupling spring Paper feed driving pulley (Z=36) Paper feeding shaft holder Remained detecting actuator/B Shaft holder/A Paper feed guide plate/B Remained detecting actuator/A Driving motor/2 assembly Toque limiter/C Original pressure pulley (Z=40) Original pressure spring/A Paper feed belt/A (L=260) Original pressure belt (L=112) Feeding unit
Jam handling belt (L=66). Jam handling knob (Z=17) Jam handling pulley (Z=34) Jam release arm/F. Jam release arm/R. Jam release label. 12 10
Bearing. Belt hold plate/B. Belt regulating part. 35 15
Lock catch. Lock lever/A. Lock spring. 13 12
Cleaning label/1. Cleaning part/A. Collar/A. Connecting collar. Conveyance auxiliary sheet Conveyance driven roller. Conveyance driven roller/A Conveyance driven roller/middle. Conveyance driven roller/rear Conveyance driven shaft/B. Conveyance driven spring/A Conveyance driven spring/B Conveyance driving belt (L=204). Conveyance driving pulley/A (Z=18). Conveyance driving pulley/B (Z=48). Conveyance driving pulley/C (Z=36). Conveyance driving pulley/D (Z=42). Conveyance driving pulley/E (Z=17). Conveyance driving pulley/F (Z=17). Conveyance driving pulley/G (Z=48). Conveyance driving roller/A Conveyance driving roller/B Conveyance guide cam assembly. Conveyance guide part assembly. Conveyance guide part/1. Conveyance guide part/2. Conveyance guide part/3. Conveyance guide part/A. Conveyance guide part/B. Conveyance guide part/C. Conveyance guide part/upper Conveyance guide plate/B. Conveyance guide spring. Conveyance neutralizing sheet/A. Conveyance photosensor. 11 4
Neutralizing brush. 5 26
Electrify preventive sheet. 5 32
Open-close actuator. Open-close cover assembly Open-close part. Original cover hinge. Original exit tray assembly. Original pressure belt (L=112). Original pressure pulley (Z=40). Original pressure sheet. Original pressure spring/A. Original regulating label/A. 28 8
Feeding belt (L=92) Feeding pulley/A. Feeding pulley/B. Feeding unit. Fixing plate. Front auxiliary cover Front cover. 18 1
Glass cleaning label. 15 15
Paper exit actuator/1. Paper exit actuator/2. Paper exit connecting shaft assembly. Paper exit detecting plate. Paper exit detecting spring. Paper exit driven roller. Paper exit driven spring. Paper exit driving roller/A. Paper exit guide lever/A. Paper exit guide lever/B. Paper exit guide plate/A assembly. Paper exit guide spring/front Paper exit guide spring/rear Paper exit guide stopper/A assembly. Paper exit guide stopper/B assembly. Paper exit pressure spring/front. Paper exit pressure spring/rear. Paper exit reinforcing plate. 21 30
Hinge auxiliary plate/1. Hinge bottom plate/R. Hinge cover sheet/1. Hinge mount plate/R. Hinge plate. Hinge positioning shaft/R Hinge stopper. Hinge upper plate/R. Hinge/L. Hold spring/A. Hold spring/B. 1 17
Idler pulley/A. Idler pulley/C. 34 32
PART DESCRIPTION Paper exit solenoid. Paper exit solenoid assembly Paper feed belt/A (L=260). Paper feed belt/A (L=260). Paper feed cleaning part. Paper feed coupling spring. Paper feed coupling/A. Paper feed cover/lower. Paper feed driving pulley (Z=36). Paper feed guide plate/B. Paper feed guide plate/lower assembly. Paper feed label/A. Paper feed label/B. Paper feed mount part. Paper feed roller/A. Paper feed roller/B. Paper feed tray. Paper feeding shaft holder. Paper feeding shaft holder. Paper feeding shaft holder. Paper supply rubber. Photosensor. Photosensor. Photosensor. Pin. Pin. Pin. Pin (A). Pin (A). Pin (A). Pin A. Pin A. Pinion. Positioning stopper/front. Pressure part. Pressure spring. Pressure spring/A. Pulley shaft/A.
PAGE NO. 5 9
REF. NO. 35 8
PART DESCRIPTION RADF wiring/1. RADF wiring/1. RADF wiring/1. RADF wiring/2. RADF wiring/2. RADF wiring/3. RADF wiring/3. RADF wiring/4. RADF wiring/4. Rack. Rack. Reading connect belt (L=94) Reading connect pulley/1 (Z=23). Reading connecting pulley/2 (Z. Reading drive belt (L=332). Reading guide plate. Reading roller. Reading shaft holder/Rear. Reading shaft holder/front. Rear cover. Registration unit driven roller Registration unit driven roller Registration unit driving pull Registration unit driving roll. Registration unit pressure spring. Regulating side plate/front. Regulating side plate/rear. Release wire/A. Remained detecting actuator/A. Remained detecting actuator/B. Reversal shaft holder. Rotary spring.
PAGE NO. 5 5
REF. NO. 31 14
PART DESCRIPTION Shaft holder/A. Shaft holder/B. Shaft holder/C. Shaft holder/D. Shaft holder/E. Shaft holder/E. Shaft holder/F. Shaft holder/G. Shaft support part. Side cover. Size detecting board assembly. Slide sheet/A. Solenoid support plate. Solenoid/A. Spring cover. Spring fulcrum shaft. Standard sheet. Sticking part. Sticking part. Sticking part. Stopper part/A. Support part/A. Support plate/A assembly.
PAGE NO. 17
REF. NO. 7
Tension plate/A assembly Tension spring/A. Tension spring/B. Tension spring/B. Toque limiter/A. Toque limiter/B. Toque limiter/C. Toque rotary spring. 26 7
Sensor support sheet Sensor/1. Sensor/2. Shaft holder/A. 13 5
Wiring cover. Wiring cover/2. 4 30
RADF control unit. 3 16
PART NUMBER 08AA85510 08AA85510 08AA113620600 12ER40350 12ER40350 12QV40190 12QV40340 12QV40740 12QV76590 12QV76600 13FG-9330 13G8-9011 13GL-1202 13GL-1541 13GL-1570 13GL-1580 13GL-1730 13GL-1740 13GL-1750 13GL-4012 13GL-4041 13GL-4050 13GL-4062 13GL-4532 13GL-4581 13GL-4800 13GL-4830 13GL-4850 13GL-4860 13GL-4870 13GL10110 13GL10150 13GL10191 13GL10200 13GL10210 13GL10220 13GL10250 13GL10300 13GL10310 13GL10320 13GL12020 13GL12030 13GL12040 13GL12050 13GL15030 13GL15040 13GL15060 13GL15120 13GL15190 13GL15212 13GL15231 13GL15240 13GL15260 13GL40050 13GL40060 13GL40070 13GL40100 13GL40110 13GL40130 13GL40140
8050/CF5001/C500 The NVRAM for the C500 cannot be replaced in the field. The only way to correct a corrupt NVRAM is to send the OACB, NVRAM, and PRCB into Konica Minolta to be reset. Known defective NVRAM symptoms: 1. Meters or default adjustment values are extremely high. 2.Adjustments do not hold after powering the machine OFF/ON.
Note : On the Black and White machines verify that the NVRAM is bad by swapping a good NVRAM from another machine in the same product family. This will save significant time and expense in getting back the machine in working condition. Bizhub 200/250/350 Common symptoms when NVRAM replacement may be necessary: 1. Machine not going to ready state. 2. Not printing to a host name with DHCP. 3. Not scanning to E-mail. 4. On startup, abort code 0x0000999a. 5. Abort code 0x00f00b00. 6. Not printing. 7. Machine rebooting every few minutes. 8. Screen freezing in KM logo. 9. Keep losing machine settings when power OFF. Bizhub 420/500 Common symptoms when NVRAM replacement may be necessary: Note : First try to flash the machine to the latest firmware before swapping the NVRAM because the firmware fixes many of the following symptoms: 1. Screen freeze in KM logo. 2. Fax unit locking up the copier or not recognized. 3. CE-084 error code. 4. CannotPING the copier. 5. C-D203 error code. 6. Display resetting to Japanese. 7. Losing network settings after firmware upgrade. 8. C-E002 error code. 9. Scan to email or FTP. 10. Loss of adjustment data. 11. Total counter is reset. 12. Display TCR adjustment. 13. C284x error code. Bizhub 600/750 Common symptoms when NVRAM replacement may be necessary: 1. Screen freeze in KM logo. 2. Cannot recognize DF. 3. Error code SC2203. 7145/7255 Common symptoms when NVRAM replacement may be necessary: 1. Blank screen. 2. Loss of E-mail addresses. 3. Loss of settings. 4. Error code E56-01. IMPORTANT: All requests for NVRAMs must be approved by the SSD Hotline and a problem ticket generated. If a request is received without an established problem ticket number the request will be denied. Notes: 1. Refer to the attached Bulletin Number 5783 for more detail and the BRU form. 2. To view a PDF, Adobe Reader must be installed. Adobe Reader can be downloaded for free from the Adobe web site at: http://www.adobe.com/products/acrobat/readstep2.html
Description F26-2 at power up. Solution CAUSE: The TDS sensor failed. SOLUTION: Check the TDS sensor at CN25-A2 for 12V DC at the printer driver board. If there is less than 12V DC, disconnect the connector and check the voltage. If it is 12V DC, replace the TDS sensor (p/n 26NA88040). Solution ID TAUS0614674EN* Solution Usage 23
Description F26-1 at power up. Solution CAUSE: The TDS (Toner Density Sensor), in the developing unit, has detected a depletion of toner. Note: This may have been caused by the customer making an excessive amount of copies while the machine was out of toner. It may also be caused by a bound toner addition system. SOLUTION: Clean all toner from the toner recycle and toner supply assemblies. Confirm that the gear mesh between the toner supply auger drive gear and toner supply motor (M4) is flush. If toner supply conveyance is normal and the toner cavity is empty, install a new toner cartridge (Item #950236) and then perform the following diagnostic mode to replenish the developing unit with toner: 1. Access the 47 mode (power the copier ON while pressing the 4 and 7 keys). 2. Enter output code 54. 3. Press the START button. Note: Toner will now be added to the developing unit and stop automatically when target level is reached, although it will not run any longer than 3 minutes. 4. Power copier OFF/ON to return to normal copy mode. Note: Perform the following 25 mode software switch settings to minimize the amount of copies that can be made, prior to copy inhibit, when the ADD TONER message is displayed: 1. Access the 25 mode (hold down the 2 and 5 keys at power ON). 2. Select  (SOFTWARE SW). 3. Using the up and down arrows, scroll to the following software switches and set them as follows: a. 4-0 set to a 0 b. 4-1 set to a 0 c. 4-2 set to a 0 d. 4-3 set to a 0 6. Power OFF/ON to return to normal copy mode. Notes: 1. These setting will allow the ADD TONER message to be displayed immediately and only allow 100 copies to be thereafter. 2. Copier inhibit will automatically be released when a new toner cartridge is installed. 3. This solution identified as a common problem by Jim Wood, Konica BT Orlando.
Solution ID TAUS0616027EN* Solution Usage 23
Description How to adjust the touchscreen sensitivity. Solution To adjust the touchscreen sensitivity, perform the following: 1. Power the copier OFF. 2. Access the Key Operator Mode (power the copier ON, while pressing the HELP key). 3. Touch [10. Touch panel adj] on the touchscreen to access the control panel adjustment screen. Note: If the touchscreen is so far out of adjustment that there is no response when touching [10. Touch panel adj], the control panel adjustment can be accessed by touching any numeric key on the key pad. Two plus symbols (+) should be visible on the screen. 4. Touch [+] at the upper right corner lightly with a touch pen (something with a round tip made of resin is recommended). 5. Touch [+] at the lower left lightly with a touch pen. 6. Ensure the X coordinate and the Y coordinate displayed in the message area fall within the standard values. The acceptable values are on the second line. 7 If the values are not within acceptable parameters, repeat Steps 3 and 4 until the values are acceptable. 8. As verification of a correct adjustment, touch the blank box in the upper left and lower right corners of the touchscreen. Do not touch the box labeled [CHECK]. You should hear a beep tone for each one. If a beep tone is not heard, repeat the adjustment. 9. Press the START key when the adjustment procedure is completed. 10. Power the copier OFF/ON to exit the Key Operator Mode. Solution ID TAUS0613655EN* Solution Usage 22
Description Copies in reduction mode are not centered on the page. Solution CAUSE: This is a product limitation. SOLUTION: The reduction process of the 7030 will always reference the image to the rear of the machine. Note: To inquire about possible changes to key operator functions, please contact the product manager at Prodinfo@Konicabt.com. Solution ID Description TAUS0615597EN* Solution Usage 6
F41-1 while copying from the platen glass or through the RADF. The scanner is moving very slow and the optics motor is noisy. Solution CAUSE: Failed SCDB, causing the optics drive motor (M2) initial search sequence to time out. SOLUTION: To check the SCDB, perform the following: 1. Power the copier OFF. 2. Access the 47 mode (power the copier ON, while pressing the 4 and 7 keys), output code 31. 3. Using a voltmeter (20V DC range) monitor the voltage supplied to the optics drive motor at CN62-1, CN62-2, and CN62-3 on the SCDB to frame ground during a forward scan cycle. A voltage reading of 12.6V DC should be observed at each of the test pins while the optics are performing a forward scan. Note: Be sure to remove the test lead from the SCDB as the optics approach the right side of the machine, since the optics pass over the SCDB at the end of the scan cycle. 4. If the proper voltages are not observed during the forward scan, reseat all the connectors on the SCDB. Replace the SCDB (p/n 26NA-9051) as necessary. Solution ID TAUS0617521EN* Solution Usage 6
Description Hardware counter not advancing. Solution CAUSE: Incorrect software SW settings. SOLUTION: Change software SW setting 15 bit 0 to a 0. To change software SW 15 bit 0 to a 0 perform the following; 1. Access the 25 mode (power machine OFF/ON while holding the 2 and the 5 key). 2. Press [1. Software SW]. 3. Using the up-arrow on the far left of the touchscreen scroll to Software SW 15. 4. Press [OFF] located on the touchscreen. 5. Press [RETURN]. 6. Power the copier OFF/ON. Solution ID TAUS0618699EN* Solution Usage 6
Description Noise from the toner supply unit. Solution CAUSE: Toner is binding in the toner supply unit, causing the toner conveyance gear/5 to strip. SOLUTION: Replace the toner conveyance gear/5 (p/n 26NA32680). Note: Vacuum the Toner supply unit upon replacing the Toner conveyance gear. SPECIAL NOTE: Solution provided by Bill Rosenberg, KBT Denver. Solution ID TAUS0620316EN* Solution Usage 6
0B005B=0: Displays Basic screen after scanning. (Factory setting). 3. Machine hangs up when input "P" in name input screen. (Current) If "P" is pressed in the screen for inputting a name, the machine hangs up. (New) Corrected. 4. Possible to print on B5 size paper when receiving A5 size data. (Current) When receiving A5 size data, the data is printed on A4, A3 or B4 size paper. Paper size can be selected in the paper size selection mode. When automatic selection is used, the paper size closest to the receiving image size is selected. (New) When receiving A5 size data and no A4 size paper is loaded, the data is printed on B5 size paper. When no B5 size paper is loaded, the same operation as the current will be applied. 5. Output of Sequential transmission report when error occurs. (Current) When the sequential transmission report is set for not output, however the transmission results report is set to output when error occurs, it is not output. (New) In order to output the communication error report at the sequential transmission, the transmission result report is output if it is set to "output when any communication error occurs". 6. Addition of Night communication mode. (New) A function that receives data at night and outputs it with sub power ON has been added. Note: In fax key operator function setting, a menu "Off time receiving output setting" has been added. When the "Off time receiving output setting" is pressed, the screen changes to set the night time receiving and its timer. The original received at night time under the setting of "Off time receive print = NO" will be printed at sub switch power on. Latest Firmware level and [[Internal Link for Faxing/Printing current 7030 Firmware information.| RUN V:\text\Wordpad.exe v:\text\newrom\7030.txt]] Solution ID TAUS0612840EN* Solution Usage 3
Description FK101, not recognized upon installation. Solution CAUSE: Fax memory has not been initialized SOLUTION: To initialize the fax memory, perform the following: 1. From the normal copy mode, press the HELP (?) button. 2. From the LCD touchscreen, select KEY-OPE MODE. 3. Select 2. [FAX]. 4. From the Fax Initial setting menu, select SPECIAL SET. 5. Enter the Key Operator password, 9-2-7-2, and press OK. 6. From the Service mode setting screen, select INITIALIZATION. 7. Select (highlight) all the items, from the Fax Data initialization screen, and press OK. 8. Press YES to initialize all the data. 9. Press BACK once to return to the Service Mode setting screen. 10. Select FAX FILE FORMAT. 11. Select the Fax file size using the up and down arrows and press FORMAT. 12. Press YES to format fax file, the operation panel will power OFF automatically. 13. Re-power ON machine by pressing the sub power switch and test fax operations. Notes: 1. Fax file format size is limited to 2 or 4 MB when the 7030 is equipped with it's original 32 MB. 2. Fax file format size can be increased in increments of 2 MB up to 16 MB additional memory is added to the 7030 control board. Solution ID TAUS0612841EN* Solution Usage 3
Description Light copies and internal test prints. Solution CAUSE: Internal arcing within the high voltage casing attached to the right side ADU cover, resulting in loss of transfer current to the T/S corona unit. SOLUTION: To check the high voltage casing for signs of arcing, perform the following: 1. Power the copier OFF. 2. Open the ADU cover (p/n 26NA50010). 3. Remover the two (2) screws (p/n 00Z193061), which attach the high voltage casing/A to the ADU cover. 4. Remove one (1) screw (p/n 00Z193061) from the upper shaft holder (p/n 26NA50630), which will allow the claw shaft to be moved and permit removal of the high voltage casing from the ADU cover. 5. Separate casing/B (p/n 26NA50532) from casing/A. Inspect the entire assembly for any signs of arcing. Replace the insulating sheet (p/n 26NA50971), high voltage fixed parts (p/n 26NA50950), high voltage part upper (p/n 26NA50460), or high voltage part assembly (p/n 26NA-5260) as necessary. Solution ID TAUS0618382EN* Solution Usage 3
Description F46-8 at power up. Solution CAUSE: Laser index error caused by a failed index sensor board. The polygon motor can be turned ON in diagnostics (47 mode, code 32-01). SOLUTION: Replace write unit (p/n 26NA-6503). Solution ID TAUS0618728EN* Solution Usage 3
Description DF314, not recognized by the main body. Solution CAUSE: The open/close actuator for the RADF open/close detect sensor (PS304) is not properly aligned with the sensor, resulting in the sensor not being properly flagged when the RADF is lowered. SOLUTION: To check the RADF open/close detect sensor for proper operation, perform the following: 1. Power the copier OFF. 2. Access the 47 mode (power the copier ON, while pressing the 4 and 7 keys), input code 60, press *1*. 3. The state of the RADF open/close detect sensor will be displayed on the touchscreen as IN: OFF with the RADF in the lowered position and should change to IN: ON with the RADF in the raised position. If, the state of the RADF open/close detect sensor fails to properly detect the raised or lowered position of the RADF, thoroughly inspect the RADF open/close detect sensor and open/close actuator for proper alignment. 4. Replace the RADF open/close detect sensor (p/n 12QV85510), open/close actuator (p/n 13GL73020), detecting spring (p/n 13GL73030), or open/close part (p/n 13GL73010) as necessary. Solution ID TAUS0618967EN* Solution Usage 3
Description Code 26-2 after upgrading firmware. Solution CAUSE: Incorrect software dipswitch settings in the 25 mode. SOLUTION: To verify 25 mode software dipswitch settings, perform the following: 1. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys). 2. Select [1. SOFTWARE SW]. 3. Using the up/down arrows, scroll to software switches 24-0 and 24-1. 4. Select OFF. 5. Power the copier OFF/ON to exit the 25 mode. Solution ID TAUS0627716EN* Solution Usage 2
Description Intermittent J12 codes. Solution CAUSE: Worn bushings or shaft holders on the first paper feed assembly (p/n 26PA-4010). SOLUTION: Replace the first paper feed assembly. Solution ID TAUS0628295EN* Solution Usage 2
Description F52-01 at power up. Solution CAUSE: Failed FM3 (internal dehumidifying fan). SOLUTION: Replace FM3 (p/n 26NA-7390). Solution ID TAUS0628573EN* Solution Usage 2
Description J50-03 occurs at power up. Solution CAUSE: The PRDB failed.
SOLUTION: To check the PRDB, perform the following: 1. Check MC1 registration clutch at CN29-B16 at the PRDB for 24V DC. 2. If there is no 24V DC at CN29-B16, then check CN20-1 and CN20-2 for 24V DC. 3. If there is 24V DC at CN20-1 and CN20-2, then replace the PRDB (p/n26NA-9022). Solution ID TAUS0631051EN* Solution Usage 2
Description F23-01 at power ON. Solution CAUSE: Loss of 24V DC to the PCL due to an open ICP5 on the PRDB (printer driver board). SOLUTION: To verify loss of 24V DC, perform the following: 1. Remove CN26 from PRDB. 2. Check the following 24V DC loads for any shorts to ground or binding: SD4 (cleaning web solenoid) SD7 (separation claw solenoid) PCL (pre charge lamp) M3 (developer motor). 3. Replace PRDB (p/n 26NA-9022) as needed. Solution ID TAUS0641564EN* Solution Usage 2
Description Blank copies and a shading of toner covering the drum. Solution CAUSE: Failed PRCB. SOLUTION: Replace the PRCB (p/n 26NA-9022). Solution ID TAUS0600462EN* Solution Usage 1
Description How to disable Protocol auto print list. Solution To disable printing of the Protocol auto print list on transmission reports, perform the following: 1. From the Copier mode, press the HELP button. 2. On the LCD touch screen, select KEY-OP mode. 3. Select 2. FAX. 4. Select SPECIAL SET. 5. Enter Password of 9272 and press OK. 6. Select FUNCTION PARAMETER SETTING. 7. Select LIST OUTPUT MODE. 8. Scroll to Protocol auto print. 9. Press EDIT to change set value to OFF. 10. Power OFF/ON the sub switch (SW2) to return to normal copy mode. Solution ID TAUS0601219EN* Solution Usage 1
Description J20-4 only when making copies in the 1:2 or 2:2 mode. Solution
CAUSE: The jumper for the copy vendor connection is loose. When the ADU gate solenoid (SD5) actuated, the vibration caused the copy vendor connection to open signifying a stop signal. SOLUTION: Reform the jumper on the copy vendor to allow proper contact with the connector. Solution ID TAUS0609777EN* Solution Usage 1
Description FK101, what paper size can the FK101 use to print the received image? Solution The FK101 can receive on 8.5x11, 8.5x14 or 11x17 paper depending on how it is configured. The default setting is to allow the FK101 to automatically select the paper size that is closest to the original size. See page 5-54 and 5-55 in the FK101 User's Reference Guide. Solution ID TAUS0609787EN* Solution Usage 1
Description Does a parallel printer cable come with the either the 7030 or IP011? Solution An IEEE 1284 Centronics* parallel printer cable is required and is not included with the 7030 or IP011. The cable can be purchased locally. * Trademark ownership information Solution ID TAUS0609867EN* Solution Usage 1
Description How to program the machine to display magnification ratios for the Preset Magnifications. Solution The display is functioning as designed and cannot be changed at this time.
Description DF314, constant jam position 11 or J65-8. Solution CAUSE: PS303 (original exit) actuator return spring is dislodged or malformed. SOLUTION: Reinstall or replace the PS303 actuator return spring (p/n 13GL46680). The spring is located at the rear side of the long black actuator shaft. Solution ID TAUS0610002EN* Solution Usage 1
Description DF314, what are the correct dipswitch settings for the RADF? Solution The correct settings are dipswitch 1 = ON, dipswitch 2 and 3 = OFF and dipswitch 4 = ON.
Description Does the 7030 have a verification stamp? Solution The 7030 does not have a verification stamp.
Description Image is deleted when copying small originals from the platen glass.
Solution CAUSE: In 25 mode, software dipswitch 21, bit 5 is set to 0. SOLUTION: To correct the image deletion, perform the following: 1. Access the 25 mode (power the machine ON while holding down on the 2 and 5 keys). 2. Press the [1. Software SW] key. 3. Using the left up/down arrows select dipswitch 21. 4. Using the center up/down arrows select bit 5. 5. Select ON for the Dip-SW. 6. Power the machine OFF/ON to exit the 25 mode. Solution ID TAUS0610014EN* Solution Usage 1
Description Where is the serial number located on the 7030? Solution The serial number is printed on a white bar-coded label located on the inside of the right-side door on the right-hand side of the machine.
Description FK101, T09 and T76 errors, when sending confidential faxes through a PBX system. Solution CAUSE: The V8/V34 protocol parameter is set to ON. SOLUTION: To program the V8/V34 protocol to OFF, perform the following: 1. Power the copier ON. 2. Press the HELP key. 3. Touch [Key-ope mode] on the touchscreen. 4. Touch [2. FAX] on the touchscreen. 5. Touch [Special set] on the touchscreen. 6. Using the numeric keypad enter 9272 for password. 7. Touch [OK] on the touchscreen. 8. Touch [Function parameter setting] on the touchscreen. 9. Touch [Communication] on the touchscreen. [COMM parameter You can change setting] will be displayed in the dark blue band at the top of the touchscreen and [V8/V34 protocol] will be highlighted on the touchscreen. 10. Touch [EDIT] on the touchscreen until the set value displayed for V8/V34 protocol is [OFF]. 11. Touch [BACK] three (3) times. 12. Touch [CANCEL] one (1) time. 13. Touch [BACK] one (1) time. 14. Touch [RETURN] one (1) time to return to the normal mode.
Solution ID TAUS0612838EN* Solution Usage 1
Description How to perform the L-detection adjustment. Solution To perform the L-detection adjustment, perform the following: 1. Install toner cartridge. 2. Access the 36 mode (hold the 3 and 6 keys at sub-switch power ON). 3. Select 1. [HV adjustment] 4. Press the NEXT or BACK button to scroll to the L-detection adjustment screen. 5. Press the START button, on the LCD or the green START button on the keyboard. The developing motor will rotate during the adjustment period. 6. When the LCD indicates OK, the L-detect adjustment has completed successfully. 7. Power OFF/ON the sub-switch to return to normal copy mode. Solution ID TAUS0612881EN* Solution Usage 1
Description How to obtain print drivers for the 7030. Solution To obtain print drivers from Konica's website, perform the following: 1. Access KBT's Home Page (http://www.konicabt.com). 2. In the right-hand lower corner click on DRIVERS and USER GUIDES. 3. Scroll to the bottom of the page and click on DRIVER SELECTOR. 4. A Driver Guide menu appears. Click on PRINT DRIVERS. 6. Another Driver Guide menu is displayed. Click on the desired model. 7. A disclaimer is offered. Read it and click on I AGREE to access the driver download page. 8. Click on the required printer driver link and follow instructions to download. Note: The latest printer drivers can also be downloaded from the Konica Digital FTP site. Refer to the FTP_ user site.txt file on the FTP site for detailed information concerning site contents. [[Internal Link for Faxing/Printing FTP site information| RUN V:\text\Wordpad.exe v:\text\CBC009.txt]]. [[Internal Link for Faxing/Printing FTP_ user site.txt file information| RUN V:\text\Wordpad.exe v:\text\CBC010.txt]]. Solution ID TAUS0613020EN* Solution Usage 1
Description Part number for the fixing entrance guide plate, which is shown as not available (dotted representation with no assigned part number) on page 50 of the 7020/7030 Parts Catalog (5/00). Solution To obtain a fixing entrance plate/2 assembly with Mylar sheet, order part number 26NA-5480.
Description FK101, can the 7030 print the receive time and date on a received fax? Solution The 7030 does not have an option to print the receive time and date on a received fax.
Unable to receive a fax or print a job. Green data light is ON and JOB LIST is flashing. Solution CAUSE: The 7030 has ran out of paper and is unable to complete the fax reception or print job. SOLUTION: Press JOB LIST, on the LCD, to view the status of the fax and or print jobs. Load the necessary paper size and press START/PRINT to complete the fax and/or print job. Note: The LCD will display a message to PLEASE LOAD PAPER if a copy job is attempted prior to adding paper. Solution ID TAUS0613793EN* Solution Usage 1
Description Scantrip Admin utility information. Solution Scantrip Admin is an enterprise-level administration tool for Konica's Scan-to-Disk feature. Groups of images from multiple scanner/print engines can be retrieved and deleted with Scantrip Admin. The Scan-to-Disk activity can be checked and the information saved to file for audit purposes. Scantrip Admin can even be used to perform a back up of the Scan-to-Disk file system. Konica's Scan-to-Disk technology allows scanning of documents from the print engine's platen glass or the document feeder directly to file where it is stored in a mailbox on the print engine's internal hard disk. For details on Konica's Scan-to-Disk technology, please refer to the Konica print engine's documentation. Scantrip Admin functions as a general user tool as well as an administration tool. It allows retrieval and deletion of image files (created with the print engine's Scan-to-Disk feature) from a personal mailbox. These user-level operations can be performed manually or automatically (with the Auto-Polling feature). Note: Scanning utilities (Scantrip and Scantrip Admin) are now posted on the [[Konica SEC website| URL http://www.sec.konicabt.com/main.html]]. Solution ID TAUS0614088EN* Solution Usage 1
Description Erratic operation when using the repeat mode or photo mode. Solution CAUSE: There is interference from a light source above the copier, resulting in inaccurate detection of the original outer boundary. SOLUTION: Program external incorrect detection prevention in the 25 mode: 1. Power the copier OFF. 2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys). 3. Touch [1. Software SW] on the touchscreen. 4. Select software dipswitch 13-6 using the arrow keys. 5. Set the switch to OFF (0). 6. Select software dipswitch 13-7 using the arrow keys. 7. Set the switch to ON (1). 8. Power the copier OFF/ON to exit the 25 mode. Note: This setting will reduce the effect of extraneous light when determining the outer boundary of the original. However, the intensity of the external light source may be at a level beyond the machine compensation capability. If, the problem is still experienced after implementing this solution, the copier should be relocated away from the light source. Solution ID TAUS0616090EN* Solution Usage 1
Description DF314, 1st feed jams with multiple (50) thick 11x17 originals. Solution CAUSE: The originals are getting caught on the rubber (where the PET sheet is attached) at the center of the Paper feed guide plate/lower assembly due to the excessive weight of the originals. SOLUTION: A new Paper feed guide plate/lower assembly (p/n 13GL-4011) is now available to correct this problem. The center portion, of the Paper feed guide plate/lower assembly, now has an additional sheet (chrome) over the PET sheet to prevent this problem. Note: This change has been installed from the factory on all DF314's starting with s/n 13GL76912. Solution ID Description Light copies Solution CAUSE: The right side door is not completely closed. SOLUTION: Open and close the right side door. Solution ID TAUS0616513EN* Solution Usage 1 TAUS0616192EN* Solution Usage 1
Description In APPLICATIONS mode, Sheet Cover Insertion and Transparency are grayed out. Solution CAUSE: The machine has to be initialized in the 47 mode. SOLUTION: To initialize the machine, perform the following:
1. Access the 47 mode (power the machine ON while holding down on the 4 and 7 keys) input code 93. 2. Press the PRINT button. 3. Power the machine OFF/ON to exit the 47 mode. Solution ID TAUS0616771EN* Solution Usage 1
Description Unable to enter correct copy quantity. Solution CAUSE: Copy limit function is enabled. SOLUTION: To program the copy quantity limit, perform the following: 1. Power the copier OFF. 2. Access the 25 mode (power the copier ON, while pressing the 2 and 5 keys). 3. Touch [1. Software SW] on the touchscreen. 4. Select dipswitch  using the left up-arrow on the touchscreen 5. Select the bit number of the switch using the middle up-arrow. 6. Select OFF (0) or ON (1) to program the desired setting. 7. Use the matrix below to input the desired copy quantity limit. 9-0 9-1 9-2 9-0 No limit Copy limit = 0 Copy limit = 0 Copy limit = 0 Copy limit = 0 Copy limit = 0 Copy limit = 0 Copy limit = 1 Copy limit = 1 Copy limit = 99 8. Power the copier OFF/ON to exit the 25 mode. Solution ID TAUS0616851EN* Solution Usage 1
Description How to view the amount of originals that were scanned in by the DF315. Solution The amount of copies will not be incremented on the main copy screen, but the amount can be viewed in the JOB LIST application. For an example of viewing the amount of originals that were scanned in, perform the following: 1. Place a stack of 5 papers on the DF315. 2. Press the [SCAN] tab, located in the upper right corner of the touchscreen. 3. After the papers are scanned in, press the [JOB LIST] tab located to the right of the [SCAN] tab. 4. The amount of copies that were scanned will be displayed under TOTAL PAGE(s). 5. Press [OK] to return to the main copy screen. Solution ID TAUS0620543EN* Solution Usage 1
Description E56-3 occurs intermittently. Solution CAUSE: There is a poor connection at the operation panel. SOLUTION: Reconnect all the connectors at the operation panel. Solution ID TAUS0620561EN* Solution Usage 1
Description FK101, how many one touch dial numbers can be programmed? Solution The FK101 has the capability to program and store twenty (20) one-touch dial numbers.
Solution ID TAUS0620576EN* Solution Usage 1
Description Main CB interchangeability with other model machines. Solution The 7030 main CB (p/n 26PA-9300) is not interchangeable with any other model machine.
Description F52-6 at power up. Solution CAUSE: Failed IP421 CPU cooling fan. SOLUTION: Replace IP421 cooling fan (p/n 13JA80510). Solution ID TAUS0620607EN* Solution Usage 1
Description There is a 40mm deletion on the rear side of the copies. Solution CAUSE: The write unit cleaning pad was not in the home position. SOLUTION: Check that the write unit cleaning pad is in the home position. Note: The write unit cleaning pad knob (p/n 26NA65260) may be missing. Solution ID TAUS0620620EN* Solution Usage 1
Description DF314, not recognized by the main body. Solution CAUSE: The RADF is isolated in 25 mode. SOLUTION: To reactivate the isolated RADF, perform the following: 1. Access the 25 mode (power the machine ON while holding down the 2 and 5 keys). 2. Press [1. Software SW]. 3. Use the arrows to scroll to software switch 19-7. 4. Press [OFF]. 5. Power the machine OFF/ON to exit the 25 mode. Solution ID TAUS0620638EN* Solution Usage 1
Description J97-2 occurs when duplexing. Solution CAUSE: The actuator for PS4 (ADU PS) is binding. SOLUTION: Check the actuator for PS4 (p/n 26NA50070) for binding. Replace as needed. Solution ID TAUS0621035EN* Solution Usage 1
Description FS107, E56-04 intermittently. Solution CAUSE: Finisher ready signal is not detected during standby. SOLUTION: Reseat the FS107 and verify that the covers are flush in the finisher area. To reseat the FS107, perform the following: 1. Power the copier OFF (SW2 [operation panel] first, then SW1 [left rear]). 2. Open the front door.
Description What are the two connectors on the right rear side used for? Solution The upper connector is a serial connector that is designated for future use in conjunction with KRDS. The lower connector is the ISW interface parallel connector. Solution ID TAUS0610012EN* Solution Usage 0
Description Loud squealing noise is being generated by the optics driving motor. Solution CAUSE: The optics drive motor (M2) has failed. SOLUTION: Inspect the optics drive motor for proper alignment. Replace M2 (p/n 26NA80021) as necessary. Solution ID TAUS0610086EN* Solution Usage 0
Description Can the 7030 be used without a finisher installed? Solution A finisher does not need to be installed. Finishing options available are rotation group and rotation sort, providing 8.5x11 and 8.5x11R paper sizes are installed in the machine. Solution ID TAUS0610162EN* Solution Usage 0
Description Scratch on drum in direction of shaft. Solution CAUSE: Incorrect drum carriage and developing unit removal/ installation. SOLUTION: To properly remove and install the drum carriage, perform the following: 1. Fully open the right side ADU door. 2. Fully open the conveyance unit (T/S corona unit is attached). 3. Unscrew and slide out the developing unit ensuring that it stays level until it is completely removed from the main body.
a. Caution: Do not let the front side tip down while the rear portion still in the main body, this may damage the drum. 4. Unscrew and remove the drum carriage. 5. To properly reinstall, perform the above steps in reverse order. Solution ID TAUS0610173EN* Solution Usage 0
Description DF314, abnormal noise when feeding originals. Solution CAUSE: Conveyance belt tension is not adjusted correctly and belt tooth skip occurs. SOLUTION: Adjust conveyance belt tension by performing the following: 1. Remove rear cover of DF314. 2. Loosen the tension screw on the right side of original reverse motor. 3. Driver reverse motor in 47 mode with the tension loosened. a. Select code 60 in 47 mode and press "*" to select multi-code. b. Select multi-code 2 (reverse motor CW) to rotate motor for 10 seconds. c. Select multi-code 3 (reverse motor CCW) to rotate motor for 10 seconds. 4. Tighten tension adjustment screw without moving the position. 5. Rotate motor in 47 mode again and ensure that the belt tooth skip does not occur. 6. Make duplex copies using 11x17 originals and confirm that the belt tooth skip does not occur. 7. Fit rear cover. Solution ID TAUS0610177EN* Solution Usage 0
Description Caution regarding running machine with ADU door open. Solution Making copies while bypassing the door interlocks will result in high voltage output from the output connector of the transfer/separation corona at the right front side. The machine should never be run with the ADU door open. Furthermore, for conventional models, paper feed was checked by keeping the front door open and pressing the door interlock with a jig. However, for this model, even with the ADU door open, paper feed cannot be seen since the guide plate covers the drum surface. For this reason, and the above mentioned safety concerns, a door interlock jig is not provided for this model. Note: See Safety Bulletin #58 for more information. Solution ID TAUS0610196EN* Solution Usage 0
Solution CAUSE: The ADU door may not completely close without releasing the open/close knob. SOLUTION: To improve operability when the ADU door is closed, the open/close knob and shape of the shaft has been changed in manufacturing. This change will allow the ADU door to close completely without having to release the open/close knob. The old style open/close knob (p/n 26NA50091) is fixed to the shaft with a screw, the new style open/close knob (p/n 26NA51110) is fixed the shaft with an E-ring. The old style and new style open/close knobs are not interchangeable due to the change in shape of the shaft. Solution ID TAUS0617666EN* Solution Usage 0
Description Poor scanning quality. Solution CAUSE: The scanner dpi setting is set to 200dpi. SOLUTION: Change the scanner dpi setting in the Key Operator Mode. To change the scanner dpi setting, perfomr the following: 1. Power off the machine. 2. Hold down the Help button while powering the machine On. 3. Enter the Key Operator password (if required). 4. Select number 3, Printer. 5. Scroll down to Scan Quality. 6. Select Edit until the desired dpi setting is selected (200dpi/300dpi/400dpi/600dpi). 7. Power the machine Off/On to exit the Key Operator Mode. Solution ID TAUS0617973EN* Solution Usage 0
Description How to perform an E-RDH memory check. Solution To perform an E-RDH memory check, perform the following: 1. Turn the machine OFF. 2. Enter the 47 mode (turn the machine ON, while pressing the 4 and 7 keys). 3. Enter  ('198-00' will appear in the message display). 4. Press the [START] button. The system begins executing a memory check. 'NOW' will be displayed while the memory check is in progress. 'OK' will be displayed if all the memory is operating properly. 5. To end the check, press [STOP/CLEAR]. 6. Power the copier OFF/ON to exit the 47 mode. Solution ID TAUS0617979EN* Solution Usage 0
Description How to enable or disable the protocol trace list (Protocol Auto Print). Solution To enable or disable the protocol trace list, perform the following: 1. Press the [HELP] key. 2. Press [KEY-OPE MODE] on the touchscreen. 3. Press [2. FAX] on the touchscreen. 4. Enter 9272 for the service mode password. 5. Press [SPECIAL KEY]. 6. Press [OK]. 7. Press [FUNCTION PARAMETER SETTING]. 8. Press [LIST OUTPUT MODE]. 9. Press [DOWN ARROW] until 'Protocol auto print' is highlighted. 10. Press [EDIT]] to toggle one of the desired setting: OFF, Always or Only Error. 11. Press [BACK] three times. 12. Press [CANCEL]. 13. Press [BACK]. 14. Press [RETURN] to return to standby mode. Solution ID TAUS0618081EN* Solution Usage 0
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