SERVICE MANUAL

KN-303

NOVEMBER 2000 CSM-KN303

KN-303 SERVICE MANUAL
Used on Models 7020/7030/7045

NOVEMBER 2000

IMPORTANT NOTICE
Because of the possible hazards to an inexperienced person servicing this equipment, as well as the risk of damage to the equipment, Konica Business Technologies strongly recommends that all servicing be performed by Konica-trained service technicians only. Changes may have been made to this equipment to improve its performance after this service manual was printed. Accordingly, Konica Business Technologies, Inc., makes no representations or warranties, either expressed or implied, that the information contained in this service manual is complete or accurate. It is understood that the user of this manual must assume all risks or personal injury and/or damage to the equipment while servicing the equipment for which this service manual is intended.
Corporate Publications Department
2000, KONICA BUSINESS TECHNOLOGIES, INC. All rights reserved. Printed in U.S.A.
Safety and Important Warning Items
SAFETY AND IMPORTANT WARNING ITEMS
Read carefully the Safety and Important Warning Items described below to understand them before doing service work.
Because of possible hazards to an inexperienced person servicing this equipment, as well as the risk of damage to the equipment, Konica Corporation, strongly recommends that all servicing be performed only by Konica-trained service technicians. Changes may have been made to this equipment to improve its performance after this service handbook was printed. Accordingly, Konica Corporation, makes no representations or warranties, either expressed or implied, that the information contained in this service handbook is complete or accurate. It is under-stood that the user of this service handbook must assume all risks or personal injury and/or damage to the equipment while servicing the equipment for which this service handbook is intended. Therefore, this Service Handbook must be read carefully before doing service work both in the course of the technical training and even after that, for keeping the correct maintenance and control of the copying machine. Keep the Service Handbook also for the future service. When it is impossible to read the description about safety and warning (due to contamination or tear), the relevant page should be re-placed.
DESCRIPTION ITEMS FOR Danger, Warning AND Caution
In this Service Handbook, each of three expressions, Danger, Warning and defined as follows together with a symbol mark to be used in a limited meaning. Caution is
When servicing, the relevant works (disassembling, assembling, adjustment, repair and maintenance) need to be conducted with utmost care.

Danger:

Actions having a high possibility of suffering death or serious wound Actions having a possibility of suffering death or serious wound Actions having a possibility of suffering a slight wound, medium trouble and material damage

Warning: Caution:

C-1 KN-303 Network Interface Card

SAFETY WARNINGS

q MODIFICATIONS NOT AUTHORIZED BY Konica
Konica copiers are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Photocopier design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degrading performance and safety. Such modifications are therefore strictly prohibited. The points listed below are not exhaustive, but they illustrate the reasoning behind this policy. Prohibited Actions : (1) Using extension cables or a different power cord than specified by Konica. (2) Using other fuses than specified by Konica. Safety will not be assured, leading to a risk of fire and injury. (3) Disabling fuses or bridging fuse terminals with wire, metal clips, solder or similar. (This applies also to thermal fuses.) (4) Removing air filters (except for replacement). (5) Disabling relay functions (such as wedging paper between relay contacts, etc.). (6) Disabling safety functions (interlocks, safety circuits, etc.). Safety will not be assured, leading to a risk of fire and injury. (7) Performing actions to copier not described in the instruction manual or the service handbook. (8) Using parts other than specified by Konica.

q CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
Konica copiers are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer from the risk of injury. However, in daily use, any electrical equipment will be subject to parts wear and eventual failure. In order to maintain safety and reliability, the customer engineer must perform regular safety checks. Caution : (1) Wear clothing that facilitates work and is designed for safety. (2) Carry out all procedures carefully to prevent injury. (3) Be sure to disconnect the power cord of the copier and all optional equipment from the AC outlet. Simply turning off the power switch is not sufficient, because paper feed units or other electrical equipment may be powered also when the power switch is turned off. (4) Proceed with special care when performing operation checks or adjustment while the unit is powered. When carrying out operation checks or adjustment while external covers are removed, the risk of electrical shock exists when touching parts which carry high voltage or electrical charge. The risk of injury exists when touching moving parts such as gears or chains.
C-2 KN-303 Network Interface Card
The following list is not exhaustive, but it includes actions which must be carried out at every service call. Caution : (1) Check external covers and the frame for sharp edges, burrs, or nicks. (2) Check external covers and hinges for loosening or damage. (3) Check wiring for squeezing or damage. (4) Check power cord for insulation problems (conductor must not be exposed). (5) Check that power cord is properly connected. Warning : (1) Verify that the copier is properly grounded. If a problem is detected, establish a proper ground connection. (2) Connecting the ground lead to an improper point such as listed below results in a risk of explosion and electric shock. Unsuitable ground points: - Gas pipe - Lightning rod - Telephone line ground - Plastic water pipe or water pipe or faucet that has not been approved by authorities for grounding use
q PRECAUTIONS FOR ON-SITE SERVICE
Caution : (1) Before performing maintenance work, read all relevant documentation (service handbook, technical notices, etc.) and proceed according to the prescribed procedure, using only the prescribed tools. Do not carry out any adjustments not described in the documentation. (2) If the power cord is damaged, replace it only with the specified power cord. If the power cord insulation has been damaged and there are exposed sections, shortcircuits and overheating may occur, leading to a serious fire risk. (3) Do not route the power cord so that it can be stepped on or pinched. Otherwise overheating may occur, leading to a serious fire risk. (4) When disconnecting any cables, always grasp the connector and not the cable (especially in the case of AC and high-voltage leads). (5) Carefully remove all toner remnants from electrical parts, electrodes, etc. (6) Make sure that wiring cannot come into contact with sharp edges, burrs, or other pointed parts. (7) Double-check to make sure that all screws, components, wiring, connectors, etc. that were removed for maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) (8) When installation and preventive maintenance, verify that the power cord has been securely plugged into the AC outlet. Contact problems may lead to increased resistance, overheating, and the risk of fire. Warning : (1) Before disassembling or adjusting the optical unit or any parts that use a laser, make sure that the power cord has been disconnected.

C-3 KN-303 Network Interface Card
(2) Do not remove the main cover of the write unit. Direct exposure of the eye to laser beams may lead to blindness. (3) Do not turn the copier on while the write unit is not installed in its normal position. (4) Danger of explosion if battery is incorrectly replaced, replace only with the same or equivalent recommended by the manufacturer. Discard used batteries according to the manufactures instructions. Vorsicht : (4) Expiosionsgefahr dei unsachegemem Austausch der Battetie. Ersatz nur durch denselben oder einen vom. Hersteller empfohlenen gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
q HANDLING OF MATERIALS FOR SERVICING
Caution: Drum cleaner (alcohol-based) and roller cleaner (acetone- based) are highly flammable and must be handled with care. When using these materials for cleaning of copier parts, observe the following pre-cautions. (1) Disconnect the power cord from the AC outlet. (2) Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. (3) Perform cleaning only in an environment where sufficient ventilation is assured. Breathing large quantities of organic solvents can lead to discomfort. (4) Do not replace the cover or turn the unit on before any solvent remnants on the cleaned parts have fullyevaporated. Caution: Toner and developer are not harmful sub-stances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes etc. If this happens, immediately rinse with eye wash and plenty of water, and consult a physician.
q MEASURES TO TAKE IN CASE OF AN ACCIDENT
(1) If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage. (2) If a report of a serious accident has been received from a customer, an onsite evaluation must be carried out quickly and Konica Corporation must be notified. (3) To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by Konica Corporation.

q CONCLUSION

Safety of users and customer engineers has topmost priority, ranking even higher than operability. Safety depends on a appropriate maintenance work and is maintained by proper daily service work conducted by customer engineers. When performing service, each copier on the site must be tested for safety. The customer engineer must verify the safety of parts and ensure appropriate management of the equipment.
C-4 KN-303 Network Interface Card

Contents

CONTENTS
SAFETY AND IMPORTANT WARNING ITEMS.. C-1 IMPORTANT NOTICE... C-1 DESCRIPTION ITEMS FOR Danger, Warning AND Caution.. C-1 SAFETY WARNINGS.... C-3
G CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE.. C-3 G PRECAUTIONS FOR ON-SITE SERVICE... C-3

Chapter 1. Overview

I Product specifications... 1-1
G KN-303 network card.... 1-1
I Product overview.... 1-2
GCapabilities of the KN-303 Network Card... 1-2
Chapter 2. Assembly / Disassembly
I Assembly/Disassembly.... 2-1
G To Install to the IP-421/IP-431 Print Controllers... 2-1 G To remove from the IP-421/IP-431 Print Controllers.. 2-2
Chapter 3. Troubleshooting
I LED Status Indicator... 3-1 I Status Page.... 3-2 I Resetting the KN-303 to Factory Default.. 3-4 I How to Diagnose Problems... 3-5
G Troubleshooting Network Hardware Connections.. 3-6 GTroubleshooting MAP Problems... 3-6 G Troubleshooting NetWare Protocol... 3-6 G NetWare Checklist... 3-6 G File Server Checklist.... 3-7 G Workstation Checklist... 3-7 G Print Server Card Configuration Checklist... 3-7 G Printer Server/File Server/Printer Checklist... 3-8 G Workstation to KN-303 Print server Connection Checklist.. 3-8 G KN-303 Loses Its File Server Connection... 3-8 G Unable to Print from a Different Context... 3-8
C-5 KN-303 Network Interface Card

Chapter 4. Appendices

s Rewriting the firmware... 4-1
q Preparation.... 4-1 q Procedure of rewriting the firmware... 4-1
s Functions of parts mounted on the board.. 4-2

q Jumpers.... 4-3

Index... Index-1
C-6 KN-303 Network Interface Card

Overview

Chapter 1 Overview

s Product specifications

q KN-303 network card
Type: Card: Installs in Konica IP-421/IP-431 print controller Network controller card x1
Network interface: Ethernet (100Base-TX/10Base-T) Protocols: IPX/SPX (NetWare, peer-to-peer), TCP/IP (LPD/LPR, peer-to-peer), Apple Talk (Ether Talk) Host computer: Dimensions: Weight: Power source: Note: DOS/V computers, NEC PC-98 series, Macintosh 4.9 inches (W) x 3.75 inches (H) Approx. 110 g 5 VDC (5-% to +5%,), 0.5A Specifications are subject to change for improvement without prior notice.
1-1 KN-303 Network Interface Card

s Product overview

q Capabilities of the KN-303 Network Card
The Konica KN-303 Network Card allows connecting the Konica IP-421 and IP-431 print controllers to a computer network. It receives print jobs from the network and converts them into image data (video data) that the 7020 copier prints out. The KN-303 network card is characterized as follows. Automatically selects 100Base-TX (Fast Ethernet) or 10Base-T. Supports peer-to-peer printing by TCP/IP from Microsoft Windows 95/98. Supports printing by LPD/LPR of Microsoft Windows NT/2000. Supports printing by Macintosh OS7.x or later. Supports both of Novell NetWare bindery mode and Novell Directory Service (NDS). Incorporates an HTTP server and enables to link the Management Access Program (MAP) provided with a standard Web Browser to manage the printer and network card. Use of flash memory allows upgrading the firmware via the network.
This Service Handbook describes hardware construction, procedures of installing/removing the KN-303 to/from the IP-421 and IP-431, troubleshooting, and appendixes (installing firmware, setting jumpers on the KN-303 card, etc). The IP-421 is illustraded below.

IP-421

1-2 KN-303 Network Interface Card

Assembly / Disassembly

Chapter 2 Assembly / Disassembly

s Assembly/Disassembly

q To Install to the IP-421/IP-431 print controllers (IP-421 shown below)
1. Unfasten 2 screws and remove a halved board from the print controller.
2. Insert the KN-303 into the entrance of the print controller and push deeply along the guide rail.
3. Insert the KN-303 into the print controller and fasten 2 screws.
2-1 KN-303 Network Interface Card
q To remove from the IP-421/IP-431 print controllers (IP-421 shown below
1. Unfasten 11 screws and remove the main cover from the print controller.

main cover

2. Remove the screws that retain the KN-303 and the print controller.
3. Push the KN-303 out of the inside.
4. Install the main cover of print controller. Installation of main cover is the opposite of procedure 1.
Refer to the IP-421 or IP-431 service handbook for removal and installation.
2-2 KN-303 Network Interface Card

Troubleshooting

Chapter 3 Troubleshooting

I LED Status Indicator

The KN-303 has two LED status indicators: Amber and Green. The Amber LED generally indicates job activity; it flashes when a print job is being communicated to the KN-303 Print server; it is off when no activity is occurring. The Green LED indicates the operating condition of the KN-303 when it is powered on during normal operation. The following table provides the conditions that this LED may indicate.

LED Patterns

And the printer is.
THEN THE KN-303. Is performing self-tests. Is functioning properly. Prints out status page
Operating Condition Normal Normal Normal

Action None. None. None.

Green LED is steady First powered on. ON solid. Awaiting print jobs. Green LED blinks 3 times and stays on. Green LED blinks rapidly. Green LED blinks rapidly 4 times then pauses. Amber LED blinks short for 10 seconds. Amber LED goes off and the Green LED blinks continuously. Green LED blinks slowly. Green LED blinks rapidly. Green LED alternately blinks with Amber LED. Finished self-tests.
Performing self-tests. Performing self-tests.
Detects defective RAM chip. Failed the Ethernet hardware self-test. Check the network. Did not pass the checksum test. Unit automatically goes into download mode and awaits ash update.

Replace the KN-303.

Check the network.
Performing ash memory self-tests

Execute flash update.

Awaiting print jobs sometime after power-on completes. Awaiting print jobs.
Some printer interface error. Has lost its NetWare connection to le server. Has been reset to factory defaults.
Check connection between the KN-303 and IP-421. Check NetWare settings. Power off and move jumper to OFF position.
Finished power-on sequence.
3-1 KN-303 Network Interface Card

s Status Page

The Status page report is sent as a print job to the printer when the KN-303 is powered on. For example, the report on the next page shows the configuration of the KN-303 immediately before the report is printed. The copier also allows you to use a command from the LCD panel that will produce a status report. It is strongly recommended that you review this report immediately after installation and any time the setup has been changed. If the report does not include a protocol that was configured, check that the procedure was done properly.
3-2 KN-303 Network Interface Card
An example of Status Page
-------------------------------------------------------------------------------Unit Serial No: 123456 Network Address: 00:11:22:33:44:55 Network Topology: Ethernet Network Speed: 100 Megabits Novell Network Information Print Server Name: KON_123456 Password Defined: No Preferred Server Name not defined Directory Services Context not defined Frame Type: 802.2 On 802.3 Peer-to-Peer Information Frame Type: 802.2 On 802.3 Network ID: 0 TCP/IP Network Information Frame Type: Ethernet II Subnet Mask: 255.0.0.0 DNS Address: 0.0.0.0 AppleTalk Network Information Frame Type: 802.2 SNAP On 802.3 Protocol Address: Net Number Preferred AppleTalk Zone: enabled Connector: RJ45 Version: 05.56

enabled

enabled Protocol Address: Not Configured Default Gateway: 0.0.0.0
enabled Node Number 224 Default Zone Socket Number
-------------------------------------------------------------------------------Novell inactive Peer-to-Peer Connection Information Printer Name: KON_123456 AppleTalk Connection Information AppleTalk Printer Name: KON_123456 TCP/IP Connection Information Port Number : 10001 --------------------------------------------------------------------------------

3-3 KN-303 Network Interface Card
s Resetting the KN-303 to Factory Default
You can cause the KN-303 to restore all parameters to factory default values, so the KN-303 Print server appears just as it came from the factory. You may choose to do this when the KN-303 Print server is moved to a new location where the environment (NetWare file servers, IP subnets, and so on) is different. This process is called Reset to Factory. It can be done with MAP or a Web Browser. However, if network access is not possible, the following method may be used.
Resetting to factory default means that the print server loses all data such as names and IP address. It does not lose its serial number or MAC address.
3-4 KN-303 Network Interface Card
s How to Diagnose Problems
Use the following list to determine the cause of printing problems: 1. Verify that the printer is functioning properly. Is the printer printing? Make sure the printer is operating properly by causing it to generate a test page. See your printers Users Guide for instructions on generating a test page. Is the printer on-line (green LED should light)*? Verify that the printer is on-line. Nothing will print if printer is not on-line. *Status at about 2 minutes after power-on. Does the LCD panel of copier display an error message? Review the respective copier manual. Did you get a KN-303 status page? On power-up, the KN-303 sends a status page which may contain information that can be useful for troubleshooting. Keep the status page available until a problem is resolved. 2.Check the KN-303s LED status indicator to ensure that there is no error condition. See LED Status Indicator, for more information. 3.Check the status report to see what protocols are enabled and active. See the appropriate chapter to confirm that you have installed and configured your network protocol correctly for the KN303. See an example of Status Page. 4.Determine if other users can print. If they cant and they are all on the same NOS, go to the troubleshooting section for that NOS. 5.When you have determined the nature of the problem, use the checklists in the next section.
3-5 KN-303 Network Interface Card

Chapter 3 Troubleshooting q Troubleshooting Network Hardware Connections
For 100BaseT or 10BaseT, check that the network connector is plugged into the RJ connector on the KN-303. Try another cable to make sure you do not have a bad cable.
q Troubleshooting MAP Problems
If the MAP cannot detect a target KN-303, check the following: Are the network settings on the KN-303 correctly made? Did you correctly run the MAP settings? Are the protocol used by the computer on which the MAP to run correctly set up? Are the Web Browser used by the computer on which the MAP to run correctly set up? If nothing irregular is found, turn off the main power supply of the copier, then turn it back on, wait about 5 minutes and try running the MAP again.
q Troubleshooting NetWare Protocol
It is recommended you use MAP to get the NetWare setup and parameter values. If you have not resolved the problem after running MAP go through the checklists in this section. ,

q NetWare Checklist

Is the print server name entered correctly? The factor-default name is KON_serial number. The serial number is located on the card. Did you assign print queues to the printer? It is recommended you assign each print queue to only one KN-303 Print server-connected printer. If print queues are assigned to other network printers, the print jobs may be going to another network printer. Did you set up the printer to the type Remote Other /Unknown? If the PCONSOLE or NWADMIN settings are correct, the connection between the printer and network may have been broken. Turn the printer off and, using PCONSOLE or NWADMIN, wait for the status message Not Connected. Turn the printer on and the status should change to Waiting for Job.
3-6 KN-303 Network Interface Card
Chapter 3 Troubleshooting q File Server Checklist
Is there enough disk space on the file server and is it running? Is the correct file server associated with the printer? Use PCONSOLE or NWADMIN to check this. Did you have the proper rights to configure the printer? (supervisor or administrator) Are the File Server and the KN-303 communicating? Run NetWares COMCHECK utility from any network workstation to check this. Are there enough user positions on the File Server? The Print Server function logs on as a user.

q Workstation Checklist

Is the network loaded onto the workstation? See the NetWare documentation. Is the application set up to print to the printer? For instance, are you using the correct driver? Is the workstation connected to the correct print queue? Print a file and verify that the file goes to the queue. Are the print queues assigned to the KN-303-connected printer also assigned to another network printer? If they are, the print jobs may be going to that printer. From PCONSOLE or NWADMIN, enter a sample print job directly into an assigned queue. Does the job become Active? Is job printed? Is AUTO ENDCAP enabled? Auto Endcap lets you send data to a network printer. Use PRINTCON to check. If not, enable it.

q KN-303 Configuration Checklist
If all your hardware connections are correct, check the following: Use MAP to check the status of the KN-303 Print server. The Unit Status screen shows the status for the selected network interface card. This report includes a status of file servers and queues assigned to a printer along with a description of any problems. The printer may not be assigned to the correct print queues. Use PCONSOLE or NWADMIN to direct print jobs to the correct queues, then check to see if the print job is in the queue. If devices were added or changed, use PCONSOLE or NWADMIN to make sure you configured the new devices correctly. Make sure the KN-303s name has been entered correctly. If you changed the name with MAP, you must also change the name in PCONSOLE or NWADMIN before you can print. Use PCONSOLE or NWADMIN to check the Printer Status. Make sure it is not stopped. You cannot PCONSOLE or NWADMIN Version1.0 to configure the network interface card. Connect Novell corp. for an upgrade.
3-7 KN-303 Network Interface Card
Chapter 3 Troubleshooting q Printer Server/File Server/Printer Checklist
Check the following to see if: If the KN-303 Print server cannot log in to the file server, or if it is not available to process jobs from the file server, please check the followings. Check to see whether the KN-303 Print server is configured to the file server. Set to it by using PCONSOLE or NWADMIN if necessary. The password assigned to the KN-303 Print server through PCONSOLE or NWADMIN matches the password assigned through MAP. Use MAP to update the password stored in the network KN303s memory. The print job is in the print queue and waiting to be printed. Use PCONSOLE or NWADMIN to check if the print jobs are being sent to the printer.
q Workstation to KN-303 Print server Connection Checklist
To make sure the workstation is communicating with the KN-303 Print server, check the following: Print a file from the workstation and make sure the print job gets to the print queue using PCONSOLE or NWADMIN. If the print job does get to the queue, the problem is not with the workstation/print server connection. Use CAPTURE to send data to the printer from a workstation software application. See your NetWare print server manual for information. Make sure another printer is not taking the print jobs from the queues before the KN-303 Print server can service the job. To do this, disable the other printer until you can verify the KN-303 Print server-connected printer setup.

q KN-303 Loses Its File Server Connection
If the KN-303 loses its connection to the file server, it can take approximately 5 to 10 minutes to reconnect. If the connection is not made after a reasonable amount of time, check the error conditions to troubleshoot the problem.
q Unable to Print from a Different Context
The KN-303 does not support printing from a context different from the context you are installed upon. If you want to do this, you must create an alias queue. See your NetWare Manual for more information.
3-8 KN-303 Network Interface Card

Appendices

Chapter 4 Appendices

s Rewriting the firmware

As the KN-303 uses flash ROM, it is possible to rewrite the firmware via the network. To rewrite the firmware, you use the utility program FTP Download (for TCP/IP) by the procedure described below.

q Preparation

Set up the following components for the environment of TCP/IP. Computer used to upgrade the firmware KN-303 Install the KN-303 properly and connect its Ethernet port with a network cable so that the KN-303 can be accessed from the network computer. The following utility should be installed on the computer. FTP Download Prepare the replacing firmware in the hard disk of the computer or in a CD-ROM.
q Procedure of rewriting the firmware
1. Make sure of the current firmware version. You can get the information from the status page.
2. Start FTP Download and select the firmware file (.upd file) to download from [File] menu. <Example> g15900a.upd You will then be urged to enter the IP address and password.
3. Enter the printers IP address (e.g. 192.102.51.100) and the password sysadm and click the OK button. File transfer starts.
4. When a message Unit Updated appears on the computer screen, click the OK button. 5. Power off/on the printer.
Caution: Never turn off the copier while updating is going on.
4-1 KN-303 Network Interface Card
s Functions of parts mounted on the board.
OP2 OP3 OP4 OP5 OP7 OP1 OP6 OP9
4-2 KN-303 Network Interface Card
Chapter 4 Appendices q Jumpers
Caution: If grounding is not made securely, the cards can be damaged during work. Make sure to ground your body securely by using a wrist strap before starting to work. Dont move any jumpers other than OP2.

OP2: Reset This allows you to restore the default values of the parameters set up before shipment. You can reset the KN-303 normally by using MAP/browser from the computer via the network. If you cannot use the method of using MAP/browser, perform the following procedure.
1. Turn off the copier and then remove the KN-303 from the print controller. 2. Set the jumper OP2 as illustrated below. Connect the KN-303 to the print controller, then turn on the copier. The KN-303 will restore the default settings in about 5 minutes.
3. Turn off the copier, remove the KN-303, and move the jumper OP2 to the position where it was set initially.
4. Connect the KN-303 to the print controller, then turn on the copier. Now the system is ready to operate.
4-3 KN-303 Network Interface Card
OP3: Bus handshake Dont move this jumper. This is set depending on the signals of the printer. The handshake signal is normally set at pins 2-3.
4-4 KN-303 Network Interface Card

Assembly.. 2-1

Printer Server/File Server/Printer Checklist. 3-8 Product overview.. 1-2 Protocols.. 1-1
Remote Other /Unknown. 3-6
bindery mode.. 1-2 board... 4-2
SAFETY AND IMPORTANT WARNING ITEMS. C-1 serial number.. 3-6 Status Page.. 3-2, 3-3, 3-5 sysadm... 4-1

Context... 3-8

Disassembly.. 2-1
Web Browser.. 1-2, 3-4 Workstation... 3-8 Workstation Checklist. 3-7
Factory Default... File Server Checklist.. firmware... flash ROM... FTP Download... 3-4 3-7 4-1 4-1 4-1
handshake signal.. 4-4 HTTP server.. 1-2

Jumpers... 4-3

KN-303 Configuration Checklist.. 3-7
LED.. 3-1, 3-5 LPD/LPR.. 1-2

MAP.. 1-2, 3-4, 3-6, 4-3

NDS... 1-2 NetWare Checklist... 3-6 Network Hardware Connections. 3-6
OP2: Reset.. 4-3 OP3: Bus handshake. 4-4

Index-1

RGB CMYK Hue Brightness (Value) Saturation (Chroma)
Red, Green and Blue are the Primary Colors of Light. Cyan (Blue), Magenta (Red), Y (Yellow) and K (Black), these are the Secondary Colors The quality of color which can be described by words such as red, yellow, blue, etc. The quality of color which can be described by words such as light, dark. The quality of color which can be described by words such as vivid, dull.
Konica Minolta Firmware LIST
Basic Troubleshooting Guide

Updated:

12/08/2010

Page 1 of 120

HOTLINE SUPPORT: 1-800-825-5664
Note: Have your Ticket Number available if you are calling on an existing Ticket.

Web Address:

www.mykonicaminolta.com
http://onyxweb.mykonicaminolta.com/Download/

Download Selector:

NCSC please use the main number 1-800-456-5664
Fax number: 1-800-967-0410 Technician Phone Number: 1-800-846-3302 NCSC Service Email Address: ncscsrvc@kmbs.konicaminolta.us NCSC Supply Email Address:
supplies@kmbs.konicaminolta.us
www.mykmbs.com www.kmbs.konicaminolta.us ftp://onyxftp.mykonicaminolta.com

FTP Site:

Page 2 of 120

Updated Information

as of 12/08/2010
IC-305 v3.0 IC-306 IC-406 v1.01 IC-408 v2.0 IC-409 v1.01 IC-412 v1.1 bizhub 223 bizhub 423 C452-C652DS Voltage Check
page 35 page 36 page 40 page 42 page 43 page 44 page 55 page 58 page 67-69 page 103-106 PAGE 03

Page 3 of 120

Legend Konica Legacy Minolta Legacy Fax / Multifunctional Print Controllers & Print Servers Desktop Printers bizhub Office Black & White bizhub Office Color bizhub PRO Production Print BW bizhub PRO Production Print Color KIP Printers MISC: Micropress/ AHT OneRIP/ e-Copy/ Printgroove page 03 page 05 pages 06-08 pages 09-13 pages 14-15 pages 16-43 pages 44-49 pages 50-58 pages 59-66 pages 67-70 pages 71-73 pages 74-76 pages 77-94 pages 103-114

Basic Troubleshooting

How to Test Outlet Voltages How to Check Color MFP Firmware Basic Copier Process Color Basic Information Comparison Chart

PAGE 04

Page 4 of 120

LEGEND

YELLOW RED Blue Light Green
Most Current Updated Firmware and / or Updated Patches Critical Base Firmware and /or Critical Base Patch [Need to have] Remote Desktop Security Patch / Vulnerability Patch [use Remote Desktop]
TOOLS NEEDED FOR UPGRADING FIRMWARE 5 6
8 MB Programable Flash Cards , AMD "D" Series, Type 1 Linear 5 volts only, operation with minimum of 200 ns Access Time from Standby. 16 MB Programable Flash Cards , AMD "D" Series, Type 1 Linear 5 volts only, operation with minimum of 200 ns Access Time from Standby. 32MB CF Card Only [Flash Memory Card] - Drag and Drop 128MB CF Card Only [Flash Memory Card] - use CYGWIN or Firmware Imaging Tool 512MB USB Flash drive and Above ISW version 3.42e using an IEEE 1284 Bi-Directional Cable [Parallel Cable] ISW version 3.65e using an IEEE 1284 Bi-Directional Cable [Parallel Cable] ISW using a USB Type A Male to Type B Male Cable Internet ISW USB Cable [TWAIN]

PAGE 05

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KONICA

LEGACY

Page 6 of 120

VERSION

Reference

COMMENTS
Updated by Please See Page 05

Konica Legacy 7020

IP-421
Image Control KN-303 IP Controller IP Controller Patch_Mod Image Control 422_NIC IP Controller IP Controller 423_NIC IP Controller IP Controller Patch_Mod Image Control KN-303 IP Controller IP Controller Patch_Mod Image Control KN-303 IP Controller IP Controller Patch_Mod Image Control KN-303 IP Controller IP Controller Patch_Mod Image Control 422_NIC IP Controller IP Controller 423_NIC IP Controller IP Controller Patch_Mod Image Control 423_NIC IP Controller IP Controller Patch_Mod Image Control IP Controller IP Controller Image Control IP Controller Image Control IP Controller 32 33CIS0 5.76d 5.5.5 5.5.5 5.5.5e 6.34b 5.10.0 5.10.0 6.34b 5.10.0 5.10.0 5.10.0a_patch 5.76d 5.5.5 5.5.5 5.5.5e 32 33CIS0 5.76d 5.5.5 5.5.5 5.5.5e 18 33CIS0 5.76d 5.5.5 5.5.5 5.5.5e 15 17UFL0 6.34b

Black and White Models 7

file: file: file: file: kn3576d.exe PCL-CF-UPDATE PCL-PARALLEL-UPDATE 13jbpt555es1.exe

Black and White Models

2789 96-011 96-011 96-2521 96-011 96-011 96-2521 96-011 96-011 96-N/A 2972 N/A Received Faxes not Printing Received Faxes not Printing

EP2080

EP3050
IC2A MASTER IC2B PANEL IC4B MESSAGE IC2A IC2B IC2A MASTER IC2B PANEL IC48 MESSAGE IC2A IC2B IC2A MASTER IC2B PANEL IC4B MESSAGE IC2A IC2B IC2A IC2B U5 Flash ROM U8 Flash ROM

EP4000

EP4050

EP5000

EP6000

EP6001

EP8015
Di151 Di151F Di152 Di152F Di152F Di181 Di181 FAX
Di183 Di183F Di250 Di250F Di350 Di350F

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Minolta Legacy Di450 IC1A IC-353B IC5W IC1A IC-353 IC5W IC2A 4003-50G0-36-00 4002-F0G0-A1-00 4002-90G0-09-00 4028-50G0-06-00 4028-F0G0-32-00 4002-90G0-09-00 50Y506 50H512 50H512 4002-50G0-36-00 4002-F0G0-A1-00 4002-90G0-09-00
Black and White Models PWB-A PWB-B PWB-W PWB-A PWB-B PWB-W 1 [Interface Board] 1 [Interface Board]
3103 L 3103L 3103L 4268D 4268D 4268D 2379c 2617d 2617d 3103 L 3103 L 3103L
Auto Ejection Draws Pull Out Draws PWB-A PWB-B PWB-W 1 [Interface Board]

IC1A IC-353B IC5W

Image Control I1 Image Control I2 Image Control I3 Image Control I4 Image Control I5 Printer Control C1 Printer Control C2 Printer Control C3 Printer Control C4 Printer Control C5 VIF Finisher N-FN-6
52-0000 52-0000 52-0000 52-0000 52-0000 39-0000 13-0000 14-0000 11-0000 15-0000 07-0000 23-0000 50G018 50G024 50H024 80G009 80H000 90G017 90G017 23G035 23H006 10G055 10H027 52-0000 52-0000 52-0000 52-0000 52-0000 39-0000 16-0000 17-0000 11-0000 15-0000 23-0000 07-0000
3897E 3897E 3897E 3897E 3897E 3897E 3897E 3897E 3897E 3897E 3897E 3897E 2379c 2617d 2617d 2379c 2617d 2379c/2617d 2379c/2617d 2379c 2617d 2379c 2617d 3481J 3481J 3481i 3481J 3481J 3481J 3481J 3481J 3481J 3481J 3481J 3481J

ver 52

ISW ver 3.42e Konica Minolta FTP ver 41
Auto Ejection Draws Pull Out Draws
IC21B IC21B IC2W IC3W IC26IB IC26IB IC70B IC70B
Image Control I1 Image Control I2 Image Control I3 Image Control I4 Image Control I5 Printer Control C1 Printer Control C2 Printer Control C3 Printer Control C4 Printer Control C5 Finisher N FN-6/112 VIF V

PAGE 11

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Minolta Legacy Di750

Status Control 1 Printer Crontrol C1 Printer Control C2 Printer Control C3 Printer Control C4 Operation 01 Operation 02 Operation 03 Operation 04 Operation 05 EDH F VIF V ISW 56-51 52-68 52-68 52-68 52-68 52-22 3.39e or higher 56-45-32

2609 3543a 3543a 4011B 4011B 4011B 4011B 4012B 4012B 4012B 4012B 4013B 4013B 4013B 3477

SPECIAL SPECIAL

SPECIAL

CF911P

CF9001

CF1501

FLASH CARD Ver. 52 FLASH CARD Ver.52 FLASH CARD Ver.52 FLASH CARD Ver. 52 FLASH CARD Ver. 52 FLASH CARD Ver. 52 FLASH CARD Ver. 52 FLASH CARD Ver. 52 FLASH CARD Ver.52 FLASH CARD Ver.52 FLASH CARD Ver.52 3462-set up guide

CF2001

CF2001P

PAGE 13

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Fax/ Multifunction

Page 14 of 120
Konica Minolta MF1600 MF1600E MF1700

N/A N/A IC6M IC8M

Fax Models
1.00A-09 1.00A-03 FCGOH-1 FHEXX-2 5.22 5.6E
TIN 96-014 TIN 96-014 TIN97-TIN 96-014 TIN 96-014 Corrects issues w/ Hydrafax Lite 4677 file: A4SFKMBTHV107.bin Corrects issues w/Hydrafax Lite Prints Broadcast Report Prints Broadcast Report

MF1800 MF1800E MF1900

IC6M IC8M IC6 ICU9 ICU10 FLASH ROM
FCN0E-1 FHEXX-2 1.00A-24 V2.0B V2.0B V 1.29 V1.07

MF2500 MF2600

MF2800 MF2900 MF3500

1.00A-24

MF3600

ICU9 ICU10 FLASH ROM

V2.0B V2.0B V 1.29 V1.07
Prints Broadcast Report Prints Broadcast Report

MF3800 MF3900 MF5500/E

file: A4SFKMBTHV107.bin Clear Drum Counter before 20K Clear Drum Counter before 20K Corrects TX T.1.1 errors Corrects TX T.1.1 errors

IC0 IC1 IC23 IC23

B6A0A0 B6A0A0 AL100J AL100J

MF5600

PAGE 15

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Print Controllers & Print Servers

Page 16 of 120

Non-Fiery CN3101e

CF2002-CF3102

Print Controllers

APP MIOSS APP

4334-30G0-66-00 4334-3FG0-04-00 4334-30G0-66-00

4631 4631

PCL ONLY Controller ver 68 file: IP711_v68.exe PCL ONLY Controller

IP-711 8020-8031 Pi1802e

NIC w/ Fax Non-Fax
Di152-Di183F Controller (PCL)

A.38 1.27 1.47 1.52

3616 3616
file: v147tp1.zip Note: Fax version may need to install EPROM on PWB-C # 4021-6611-01 ver 2.0 file: A3SA4SV200PCLF00.bin

Pi1803e Di1811p Pi3502

Controller (PCL)

ver 2.0

NIC Card Controller (PS)
Di200-Di351f Controller (PCL)

6.33A 2.05AS 2.05S

4672 3386A 3385A
Smart Media Card Must be Purchased for PostScript type Chip ver 66 Phase 3.5 32MB Compact Flash Card Upgrade Procedure Drag & Drop ver 66 Phase 3.5 32MB Compact Flash Card Upgrade Procedure Drag & Drop

Pi3505e PCL

Di2010-Di3510f

Phase 3.5 NIC Card

4030-10HJ-66-02 B2A

4671 4772

Pi3505e PS

Phase 2.5 NIC Card

4030-10HK-66-02 B2A
Pi4700e Di470 Di450, Di550
NIC Card Controller NIC Card Controller

6.33A 4 6.33A 1.02

downgrade for Di450 / Di550 Compatibility this must be done while connected to a Di470 Solutions Database Answer ID # 4772 Peripheral Mode Controller Type 6 with HDD Controller Type 6 without HDD
Mode 2 Mode 3 Pi5501 Di450, Di550 Mode 5 Black and White NIC Card Controller 6.33A 3.4672
Peripheral Mode Scan to e-mail, scan to FTP

Fiery Print Controllers

Pi5500 Di450, Di550 Di470
Controller Patches Patches Patches
ver 2.0 1-2IORP 2-4CB77 3-5Q7BX
System Software Generic MIB Correct Free Form issues C++ and Registry Errors WINNT4.0 Peripheral Modes scan to HDD Pi5500 scan to HDD, scan to e-mail Pi5500

Mode 3 Mode 4

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Black and White Pi6200

Di520, Di620

Fiery Print Controllers System Software A4 and A3 issues System Software Generic MIB Restart / Hang Free Form Issue Euro Characters Apache Web Server Open PORTS Quark & Adobe Controller Initializing Uploading Data Duplex Issue SEAC Issue DocBuilder LPR PORT 515
Controller Patches Controller Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Controller
ver 1.11 1-13BFM.PS ver 1.0 1-2I0RP 2-5403P 3-4KB5H 4-5XLM1 5-7WUW1 6-8FMQO 7-647FI 8-8JUL9 9-9IL4R 10-7ZHIC 11-9L4SV 12-9FC5L 13-CX18E ver 1.1i 1-minolta.pcl ver 1.1e minolta 1-BZCYP 2-FQFQA03034-A 3-A0FN9 4-DBR3D 5-EP5SP 1-PRA25 ver 1.0

1-703NE

Opens Port 123 and Port 500 Closes Port 123 and Port 500

File: secoct20042.exe

File: 1-h219.exe File: secjan2005.exe

File: secfeb2005.exe

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System Software ver 1.1

EXTERNAL

Local Install
Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop
PATCH 1-HVMC0 1-HVMC5 1-HVNCK 1-HVMCP 1-HVMCU 1-HVMCZ 1-HVMD4 1-IP9JT 1-IP9JX 1-IP9JZ 1-IP9K1 1-IP9K3 1-JJ3U1 1-JJ3U7 1-JJ3UC 1-JJ3UH 1-JJ3V6 1-JT1SB 1-JT1SD 1-K3G8P 1-K3G8V 1-K3G90 1-K3G95 1-K3G9A 1-K3G9F 1-KS505 1-KS509 1-KS5OP 1-KS50D 1-KS5OH 1-KS5OJ 1-KS5OL 1-KS5ON 1-L5PMX 1-LKOG1 1-LRDCA 1-LTFST 1-MD1U0 1-MD1TW 1-MRR2J 1-N80K1 1-N80K7 1-N80KC
Microsoft Patch MS05-007 MS05-008 MS05-011 MS05-012 MS05-013 MS05-014 MS05-015 MS05-016 MS05-017 MS05-018 MS05-019 MS05-020 MS05-025 MS05-026 MS05-027 MS05-041 MS05-042 MS05-036 MS05-037 MS05-038 MS05-039 MS05-040 MS05-041 MS05-042 MS05-043 MS05-044 MS05-045 MS05-046 MS05-047 MS05-049 MS05-050 MS05-051 MS05-052 MS05-053 MS05-054 MS06-001 MS06-002 MS06-007 MS06-008 MS06-011 MS06-013 MS06-014 MS06-015
Patch File Name File: secmar2005.exe
File: 20atptsecmay2005s1.exe
File: 20atptsecjul2005s1.exe File: EFI-XPe-Security-Update-August-2005.exe
File: 20atptsecoct2005s1.exe

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ver 2.0 1-JCKC9 1-JCNCL 1-KSO9X

System Software ver 2.0

Adds a Link to WebTools "Software Updates" RIP1 WHILE PRINT 2 * Need a Total of 1 GB Memory
file: 20atpt1jckc9s1.exe file: ip901_pt1jcncls1.exe
file: ip901(8050_C500)_pt1kso9xs1.exe
Increases smoothness of Graphics Composite patch [also includes new PC and MAC drivers] Make sure to install: JCNCL first ** All these patches are contained under NELLY 1-
8050 EXTERNAL Patches Patches Patches Patches 1-NELLY 1-JK0PD 1-JQK4R 1-KSOAG
IP901 does not start printing VDP file as soon as the first record is done. Color Adj Issue Hangs when printing when Progressive is ON New output profiles to increase the saturation of prints in the default mode. a. CMYK simulation profile: ISO coated as default CMYK simulation profile. b. RGB source profile: Fiery RGB as the default RGB source profile. c. Output profile: the output profile updated from V2 to V4.
Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches 1-N1LUM 1-H7MO5 1-I5ZPD 1-JIAL9 1-K690T 1-KI5G2 1-KZEPP 1-L8DC7 1-L8DC7-r 1-LVS4U 1-NGML9 1-NOL6J 1-OL05S 1-OV1H9 1-OYTWD 1-PRA33 1-PKE09 1-QZXUG

Patch File Name ic302_ptsecjun2006s1.exe
File: fiery win xpesp2security200901.zip PAGE 29

Page 29 of 120

for C500

ver 2.1

***** CONTINUED *****
Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop PATCH
PATCH 1-OXFWD 1-OXG7H 1-OXG9N 1-OXG85 1-OXG8B 1-OXG8Z 1-OXG95 1-OCF17
Microsoft Patch KB921883 KB920683 KB918899 KB921398 KB922616 KB920670 KB917422
Patch File Name ic302_ptsecaug2006s1.exe
fiery_apachev1336_pt1ocf17.exe
File: fiery win xpesp2security 1.exe
Please see DLBT0701153EN01.pdf for more details of the 8 included Patches
File: fiery win xpesp2security 2.exe
File: fiery win xpesp2security 3.exe
File: fiery win xpesp2security 200802.exe
Please see DLBT0800651EN00.pdf for more details of the 8 included Patches
File: fiery win xpesp2security200808.exe
Please see DLBT0802546EN00.pdf for more details of the 8 included Patches
PATCH PATCH PATCH PATCH PATCH PATCH
1-XQSIU 1-Y6U7V 1-Y6U81 1-Y6U87 1-Y6U8P 1-YMADX
KB950759 KB950760 KB951698 KB950762
file: fiery_win_xpesp2security200806.exe

KB953230

file: fiery_win_xpesp2_security200807.zip

install 1-Y6u8P first

PAGE 30

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IC-303
ver 1.01 1-PUN6X 1-Q5G05 1-QZXUG memory upgrade 1-QJYP5 1-RUTN0 1-USV8Y 1-W3OFU 1-W6MIT 1-WSUG3 1-WXNLD 1-XHYBE

Enables SPOT-ON

Fiery S450 65C-KM
Composite overprint feature is ON, some images look muddy 2007 Time zone update [KB928388]

C5500 C6500

Professional EXTERNAL
IC303 memupgrade.exe Platen Glass Calibration Correction
IE7 Runtime Error Correction Color Profile PPML file will not rotate correctly Specific PS Print file will cause a PS Error message. Fiery crashes when accessing the Job List via the copier. Update to System Code 1.1a Install 1-WXNLD first then 1-XHYBE
** PLEASE UPDATE SYSTEM SOFTWARE TO VERSION 2.0 SECURITY PATCHES
Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop Remote Desktop

MS08-067

File: fiery win xpesp2security200810 add.zip File: fiery win xpesp2security200901.zip

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System Software ver 2.1

SecurityUpdates 1-12DFIP

Windows_User_SW

* Security Update File: SecurityUpdates for Xpe Server v8.0.iso
Composite Patch File: ic305v2.1r pt composit 1-12DFIP.zip Fixes Impose Issue File: Windows User SW.zip Fixes TIFF Issue File: ic305v2.1R pt 1-13JHTA.zip File: ic305v2.1R pt 1-132NXB.zip Fixes "Assertion Failed" error
1-13JHTA 1-132NXB 1-10AYA2 1-110L9P 1-13KAYW 1-144TH3 1-QRIU1 1-QRIU7
Fixes Spooling and Processing Issues. Uninstaller of 1-10AYA2

(CWS 4.7.0.45)

When processing a specific PS file, the job does not print correctly toggle patch to change MIB from Generic ver. to KONICA MINOLTA ver. toggle patch to change MIB from KONICA MINOLTA ver. to Generic ver.
Controller Patches Patches Patches Patches Patches Patches Patches Patches

ver 3.0

System Software ver 3.0
SecurityUpdates 1-14U5WB 1-15D0B5 1-QRIU7 1-15FE5J 1-16LBTC 1-15RA6V 1-16TABO
HC ic305v3.0r pt 1-1484WD.zip
Staples are in the wrong position.
PS ioerror error, offending command "imagemask". PDF file processes very slow.
toggle patch to change MIB from KONICA MINOLTA ver. to Generic ver.
"File conversion failed" error occurs when a JPEG File is dropped into the Hot Folder.
PSWC shows Waste Paper" is "Full" when the punch unit is not installed.
Print Range overrides are not reflected. Change minimum page size to 2.5 X 3 inch (Update Color Profile Patch) for C65hc_ONLY Engine pauses frequently when printing booklets using the PB-501 Pre-Req: 1-14U5WB Canceling jobs results in a Fiery crash. Error message "The service calibrator is currently use by operator" appears PDFs created from iPhoto causes Fiery to hang on import. Pre-Req: 1-14U5WB Loss of Layout/ Orientation in driver & CW5 Job Properties. Pre-Req: 1-14U5WB Printer Preferences window is blank when launched from Color Profile Suite 2.0.X.X Embedded fonts are replaced w/ a Substitute font when printing. Support fortab paper for multi-punch w/ GP-501 Pre-Req: 1-14U5WB Output shows thin white lines when Image Smoothing is ON & Image Quality is Best Media Weight not honored for calibration measurement page. Pre-Req: 1-14U5WB and 1-17FCFK
Patches Patches Patches Patches Patches Patches Patches Patches Patches Patches
1-17FCFK 1-17W6LP 1-16MNVI 1-16WPDD 1-179B8A 1-17C6PI 1-17GZYA 1-17KWLI 1-187CC 1-18NBNI

PAGE 35

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IC-306

Controller Controller Patches Patches Patches Patches

ver 1.1 ver 1.0

System Software Fiery PRO80 ver 1.1 (for C8000) System Software 70-60C-KM ver 1.0 (for C6000/ C7000)

1-NLWPL 1-9NM85 1-OGZ5K 1-QVQMK 1-PRA2P
file: 4060pt19nm85s1.exe file: ic402_ic406_pt1ogz5ks1.exe File: ic402 ic406 pt 1qvqmk.exe
File: fiery_apachev1337_pt1pra2p.exe

Access Denied Problem

Fiery Apache version 1.337
** PLEASE UPDATE SYSTEM SOFTWARE TO VERSION 1.01
System Software ver 1.01 [System 8e] Fiery X3eTY 30C-KM
1-QVQMK 1-T3REH 1-VNRFN 1-PB8CL 1-X7X2D 1-XTTH3 1-YOKC0 1-X4RRR 1-XVJ9S 1-ZAG86 1-ZKQD6 1-10TMQ9 1-14GQC
Access Denied Problem ** Install File: ic402 ic406 pt 1qvqmk.exe Fiery Configure doesn't launch when Java 6 is installed. file: ic402v201 ic406v101 pt1t3reh.exe Scan to E-mail error after performing ColorCal Correction AS400 [LinkCom III] Mixplex Job Issue File: ic406v101 pt1pb8cl.exe PS job won't process from Helios Print Server in CWS
Scanning: Unable to free up Hard Disk Space FTP Bounce Attack (Vulnerability) AS400 printing problem Apache Server Update/ Updates from 1.3.34 to 1.3.41
PowerPoint 2008 crashes when printing from MacOS.

PAGE 40

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IC-408

ver 1.0a 1-UDBZD 1-UDBZK 1-UT8R4 1-V80PE

System Software ver 1.0a

Fiery X3eTY2 65C-KM
file: 1-UP6OO.zip file: 1-UP6OO.zip file: 1-UT8R4.zip

Embedded

New Profile, improves output performance Patch Removal [UNDO PATCH] Supports added 512MB Memory Upgrade Kit file
Fixes Sleep Mode Communication Error/ Incorrect Page Count for C6500 connection file: 1-V80PE.zip

Patches Patches Patches

1-VA0ZQ 1-V9GJT 1-WSUG3
Fixes Sleep Mode Communication Error/ Incorrect Page Count file: 1-VA0ZQ.zip for C5500 connection
Fiery Configure doesn't launch when Java 1.6 is installed. Fiery crashes when accessing the Job List
Update to v1F Output Profile Revert to v3F Output Profile

Page 41 of 120

ver 1.1 1-WSUG3 1-YM6LY 1-XQSIU 1-Y6U7V 1-Y6U81 1-Y6U87 1-Y6U8P 1-YMADX 1-Z5BTK 1-Z5BTR 1-Z5BU9 1-Y66G9 1-XV8H7 1-XV8HD
Fiery Crashes when accessing the job list via the copier touch screen. Fixes Scan to e-mail issues
Install Patch 1-XQSIU before installing Patch 1-X3LC4 MS08-031 MS08-032 MS08-033 MS08-034 MS08-037 MS08-045 MS08-046 MS08-049
Contained in Patch: 1-X3LC4 The release for Windows XPe SP2 security patch software
File: fiery_win_xpesp2security200806.exe
File: fiery_win_xpesp2_security200807.zip File: fiery_win_xpesp2security200808.zip
Use for Updating System Software to version 1.1a **

ver 1.1a

System Software ver 1.1a
1-YM6LY 1-XQSIU 1-Y6U7V 1-Y6U81 1-Y6U87 1-Y6U8P 1-YMADX 1-Z5BTK 1-Z5BTR 1-Z5BU9 MS08-031 MS08-032 MS08-033 MS08-034 MS08-037 MS08-045 MS08-046 MS08-049

A0R50Y0-0100-G00-21

A0R50Y0-0100-G00-20 A0R50Y0-0100-G00-13 A0R5040-0100-G00-13

VER 20 VER 13 VER 12

PAGE 57

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Konica Minolta bizhub 423 MSC Firmware
MSC Firmware MSC Firmware MSC Firmware bizhub 500 MFP Controller Image Control
50GE-0100-G00-31-000 50GA-1402-G00-13-000 50GA-8100-G00-31-000 16EA-0024-G00-10-000 15LA-0040-G02-12-000 4349-0071-G00-01-000 4521-0071-G00-00-000 50GA-3000-G00-12-000
Version B5 Previous version Version 26 Previous version Version 24 Previous version VER 31 Phase 3.1
file: 500 FW Ver 31 Phase 3.1.exe
RADF FAX FK-502 FS-510 FS-511 Image Controller
MFP Controller MFP Controller MFP Controller MFP Controller MFP Controller MFP Controller MFP Controller bizhub 501 MFP Controller Fax Controller
50GE-0100-G00-31-000 50GA-0100-GUL-31-000 50GE-0100-G00-30-000 50GE-0100-G00-25-000 50GA-0100-G00-20-000 50GA-0100-G00-14-000 50GA-0100-G00-11-000
VER 31 Phase 3.1 file: 500 FW Ver 31 Phase 3.1.exe CURRENT VER 31-UL Phase 3.1 eCopy Support file: 500 FW Ver31 UL.exe VER 30 Phase 3.0 ** Previous ver. VER 25 Phase 2.0 ** Previous ver. VER 20 Phase 2.0 ** Previous ver. VER 14 ** Previous ver. VER 11 ** Previous ver. VER 21 file: 501us m1g2100.exe 8
MFP Controller MFP Controller
A0R50Y0-0100-G00-20 A0R5040-0100-G00-13

VER 20 VER 13

PAGE 58

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Konica Minolta bizhub 600 MFP Controller

Image Controller

Operation Panel Message
Black and White Models ver 32 Firmware performed through a USB Flash Drive [use 128MB, 256MB or 512MB USB Flash Drives]
Recommended: Buffalo Clip Drive Model- RUF-C128ML/U2 Buffalo Clip Drive Model- RUF-C256ML/U2 Transcend JetFlash Model- TS-256MJF2A
57AA-0100-G00-30-000 57AA-0100-G00-31-000 57AE-8100-G00-20-000 57BA-8201-G00-31-000 57BA-8202-G00-31-000 57BA-8203-G00-32-000 57AA-8204-G00-30-000 57AA-8205-G00-30-000

C1 C2 C3 C4 C5

FK-502
FS-504/FS-602 FS-505 Punch & Z-Fold Unit
15LA-0040-G02-12-000 15JK-0071-G00-20-000 15JL-0071-G00-20-000 15KV-0071-10 57AA-3000-G00-20-000
Note: Once updating the bizhub 750/ 600 to ver. 30, never downgrade to ver. 25 and ver. 20 or earlier. This is due to the extensive program configuration changes. It can be downgraded from ver. 30 to ver. 21 only

Page 78 of 120

KIP 9000 K115x08a

990x02a

600 Scanner 600 Scanner

1.31 2.1
1.31 for S/N 11000745 and lower 2.01 for S/N 11000746 and above

600a Scanner

2100 Scanner

2300 Scanner

PAGE 79

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MISC. Solutions

Page 80 of 120

MICROPRESS ver 8.XXXX (Release Soon) - version will be posted soon.
MICROPRESS ver 8.1.0.0km Build 1018
New System Software New Enhancements Enhanced Micropress Utility Applications
MICROPRESS ver 8.0.5.0km Build 891
Mac OS X 10.6 drivers now available; Supports PB-503 for the PrintStation 0120KM; Supports GP-501 for the PrintStation 095KM
MICROPRESS ver 8.0.4.0km Build 870
Supports PrintStation 0120KM (Production PRO 1200, 1200p and 1051)
MICROPRESS ver 8.0.2.0km Build 604
Supports PrintStation 095KM (Production PRO 950)
MICROPRESS ver 8.0 Build 92

PAGE 81

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Updated by Please See

MICROPRESS ver 7.5.1.1 SR2 Build 8436
Additional support for new engine finishing combinations on 0105km Additional support for the FS-520 Staple Finisher on a 6565km. Additional support for the PB-501 Perfect Binder on a 6565km. Improved color profiles.
MICROPRESS ver 7.5 Build 8417
MICROPRESS ver 7.5.0.0 Build 8045

Updates TrueColor

MICROPRESS ver 7.1.1.1 Build 7979
MICROPRESS ver 7.0.0.10 Build 7829
Supports PrintStation 505KM (IP-921), 5050KM2 (IC-405) and 105KM (1050e) (Production PRO C500, 1050 and 1050e)

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MICROPRESS KM Printlinks

IC Print Controller Image I-1 bizhub PRO Image I-2 1050e Image I-3 1050eP Image I-4 PrintStation C1 0105km C2 IC Print Controller Image I-1 bizhub PRO Image I-Image I-Image I-4 1200P C1 PrintStation C2 IC-611 IC-611 72-BCL70 G00-20MP G00-15 VER 72-BCL0 MICROPRESS
** Make sure RAW 5-9201 and RAW 6- 9202 is enabled.
G00-15 ** Make sure RAW 5-9201 and RAW 6- 9202 is enabled.
IC-203 bizhub 920 PRO PrintStation 092km IC bizhub 950 PRO PrintStation 095km

CONTROLLER

AHT OneRIP ver 2.00.77

OneRIP Controllers KM47 KM65 KM72 KM75 KM85 KMC31 PATCH 2.00.45 2.00.52 2.00.52 2.00.51 2.00.51 2.00.46
OneRIP 2 v2.00.77 Patch 1.msi
Di470 Di551, Di650, 7155, 7165 Di5510. Di7210, 7255, 7272 Di750, 7075 Di850, 7085 CF3102, 8031 file: OneRIP 2 v2.00.77 Patch 1.msi
Email SMTP Server Authentication

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IC-301 CREO

SERVER Software Patches Patch Patch Patch Patch ver 1.0 IC301 Service Pack 2 1.0 Patch 1.0 Patch 1.0 Patch 1.0 Patch System Software version 1.0 file: IC-301_V1.0_SP2.iso Post Insert issue
Negative Image Issue 64 Bit Client Patch 1 GB RAM Update
file: ic301 pt patchinserter13dec06.exe
file: ic301(c500)_pt_10may_17_06s1

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IC-304 CREO

SERVER Service Pack 2 Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch Patch PDF 7.0.7 Patch RIP Patch PDF Parser Patch Prinergy Patch

Black Element Patch

Software
System Software version 1.0
DVD#fast install.iso [Windows XP OEM + Ghost] IC304 v1.0 AppDVD#2.iso [CREO Application Software] IC304 v1.0 SP1 d15.iso
KM Specific Patch file: IC304-SP2.exe PDF 7.0.7 Patch file: PDF Lib 7.0.7.exe RIP Patch file: RIP Patch.exe PDF Parser Patch file: PDF Parser Patch.exe Prinergy Elements Black Element Patch file: Black_Element_Patch.zip Imposition Patch file: Imposition Patch.zip Negative Image Patch file: INDriver_4-12-07_Patch.zip Post Inserter Patch file: Post Inserter Tabs Printing Patch file: Tabs Printing Patch.exe For 64Bit Client Only file: IC-304 64Bit Client Patch.zip Number of Copies Duplex_Face_Up_Patch file: Duplex_Face_Up_Patch.exe Low Virtual Memory Patch *** For more details please see Solution ID: TAUS0703424EN00
Imposition Negative Image Post Inserter Tabs Printing 64Bit Client Number of Copies Duplex_Face_Up Low Virtual Memory

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SERVER Patch

IC-304 v2.0 SP1.iso
System Software version 2.0 Service Pack 1 DVD#fast install.iso [Windows XP OEM + Ghost] IC-304 System Version 2.0 DVD 2.iso [CREO Application Software]
Service Pack 1 for version 2.0
Note: Contains all previously released patches. If you had patches already installed just install the Service Pack and reboot the CREO. Except for: the Konica Minolta Logo High Chrome Profile Patch for the C6500hc Patch to support the C65 High Chroma Printer. Special patch "ONLY" for bizhub PRO C65hc Note: If you installed this patch on a NON-C65hc you will need to re-install System Code option 1 Konica Minolta Logo on the Desktop Wallpaper

IAPS Patch_2.1 VPS_RIP_Patch

Preserve Black Patch

PDF Optimization Patch

Delete Scans Patch

Zeto Gutter Patch
DEX Localization Patch Spot Overprint VP Patch
When CREO Printer Driver Extension (DEX) is running on a client PC, on any other language than English, the original page setup W and H fields are cut. In certain cases, files that include overprinted spot colors are not prcessed correctly.

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Patch Patch Patch Patch Patch Patch
Spot Handling 2 Patch Import PDF Patch Spool_Error_Patch_v21 German_Translation_v21 IC-304v2.1-Creo_Print Driver_for_Mac 10.6 In some cases, files that include spot colors are not processed correctly. When you try to import a large PDF file, the file isn't imported to the Controller When you print a job from a Windows-based computer or a Mac computer, a Spoolsrv.exe Some wordswere not translated correctly in German. Solves limitations when printing from Macintosh 10.6 into the Controller. In the job parameters window, when you create an imposed saddle-stitch job, you can not enter a negative value in the Creep Out option. (Imposition>Creep) When sending a lot of files to the Creo Colorserver Hot Folder for processing and printing, few files might fail on the Process queue. When resubmitting these failed files from the Storage queue, the files are processed successfully.

Minus_Creep_Out_V21

Process_Failure_Patch
Face_up_Duplex_v21 Uninstall_Creo_Driver on_Mac_Patch RIP Performance Patch 300gsm_FD501_V21
In the job parameters window, when you set the imposition print method to Duplex HTH or Duplex HTT (Imposition>Templates), and then select the Face up option (Finishing>Print Order), the job might not print as expected. A new uninstaller has been created for Print Driver Software on the Mac. This uninstaller enables you to automatically uninstall the Print Driver software on a Mac computer Processing of some files that contain many result in RIP failure, or processing may take a long time. It was not possible to print heavy weight paper size (257-300gsm) to the Multi Fold (FD-501) Main Tray Finisher. Postscript files that don't have a.ps extension fail when you import them to the IC-304 print controller The print controller might not process some files correctly when you select the (Job Slim Text/Graphics option

PS_Extension_Patch

Patch Patch Patch

Slim_Text_Image_Shift

Parameters>Quality>Image/Graphics Quality>IC-304 Image/Graphics quality).
VPS_Image_Position Scan_to_Email_Patch
Image Position option (Job Parameters>Finishing>Image Position) was not working on some VPS files Scans are not always sent to email although Send to Email is configured. For VPS and PPML files, you can't select the Odd pages and Even pages options in the job parameters window (Print>Copies and Pages> Print Range). When processing certain Postscript files, the memory used when RIPing the file can reach almost 2GB, and the files fail in Process.

Carefully remove the probes, being careful not to touch the metal part of the probes to anything or each other. The voltages should typically test in the range of 108 to 121 volts for most circuits. If voltage is higher or lower, professional electrical service may be required.
Additional information: http://www.allaboutcircuits.com/vol_1/chpt_3/9.html

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120 Volt Line

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220 Volt Line

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250 Volt Line

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How to Check Color MFP Firmware

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Basic Copier Process

1. Charging [A] 2. Image Exposure [B] 3. Developing [C] 4. Transfer [D] 5. Fixing / Fusing [E] 6. Drum Cleaning [F]

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COLOR WHEEL

RGB CMYK Hue
Red, Green, and Blue are the Primary Colors of Light. Cyan (Blue), Magenta (Red), Y (Yellow) and K (Black) are the Secondary Colors The quality of color which can be described by words such as red, yellow, blue, etc.
Brightness (Value) Saturation (Chroma)
The quality of color which can be described by words such as light, dark. The quality of color which can be described by words such as vivid, dull.

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KONICA MINOLTA ENGINE COMPARISON CHART

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SOLUTIONS SUPPORT & DEVELOPMENT GROUP

One Team

One Vision One Goal

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