Krups - 1 quart tank - Pod Compatible - Semi Automatic
New from Krups, the XP2070 Programmable Combi Machine is a dual function espresso and drip coffee maker. The combination unit has a 10 cup coffee maker,15 bar pump espresso maker with a thermoblock heating element to ensure consistent water temperature every time. The 32oz removable water tank is large enough to brew 25 shots of espresso and the heavyweight die cast filter holder has 3 interchangeable sieves for 1 or 2 servings of ground espresso as well as ESE pre-portioned pods. Beautiful brus... Read more
Part Numbers: XP2070, XP_2070
UPC: 0010942124092, 010942124092, 812147015669
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User reviews and opinions
|Masklinn||10:45pm on Saturday, September 25th, 2010|
|Crap 2 cappucenos on xmas day and then stopped making expressos and leaked water all over the kitchen worktop continuously every time we treid to make... This is an excellent expresso maker with quick filter coffee maker which has a setting for coffee strength. The expresso option is a bit noisy.|
|Etoile||10:11am on Monday, September 13th, 2010|
|This is a great coffee maker; it brews a superb cup of regular coffee. The expresso maker is very nice and easy to use. The 1 shot, 2 shot.|
|akauppi||11:15am on Saturday, August 28th, 2010|
|I bought this product for my husband who was absolutely delighted with it. He uses is almost everyday Reviewer left no comment Makes wonderful coffee Instruction booklet not clear Makes wonderful coffee Instruction booklet not clear|
|TeamTJ||4:24pm on Friday, August 13th, 2010|
|It may be possible that some negative reviews of this product below and even other negatively reviewed espresso machines seem to have boiled down to u...|
|snam||5:23am on Wednesday, July 21st, 2010|
|I have used this maker for 5 months daily--primarily for the espresso feature. The espresso tastes terrific, however the maker has many problems. General: ------- The Krups XP2070 Programmable Combination Machine is a 10 cup Coffee Maker.|
|gotilla||2:27am on Friday, April 23rd, 2010|
|piece of junk bad directions, drippy carafe & plastic lid broke after a week, $300.00 & lasted a year.|
|matmail||11:54pm on Saturday, March 27th, 2010|
|Makes excellent espresso, steamer/water facility great. Filter coffee made very quickly, thought flavour might not be so good.|
|ynegorp||7:28am on Friday, March 19th, 2010|
|I recently purchased the Krups XP 2070 as a wedding present for some friends of mine. They are both avid fans of coffee and she loves the espresso. hello everyone. i just purchased this machine because i have read reviews and it looked fairly good on for my counter space.|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
F088 d B L A C I i a b c
E F D G M
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When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock and/or injury to persons, including the following: 1- Read all instructions. 2- Do not touch hot surfaces. Use handles or knobs. 3- To protect against fire, electric shock and injury to persons, do not immerse cord, plugs or appliance in water or other liquid. 4- Not intended for use by children. 5- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance. 6- Do not operate any appliance with a damaged cord in order to avoid a hazard or plug in after the appliance malfunctions, or has been damaged in any manner. Return appliance to your nearest authorized KRUPS Service Center for examination, repair or adjustment (see Limited Warranty). 7- The use of accessory attachments not recommended by KRUPS may result in fire, electric shock or injury to persons. 8- Do not use outdoors. 9- Do not let cord hang over edge of table or counter or touch hot surfaces. 10- Do not place on or near a hot gas or electric burner, or in a heated oven. 11- There is a risk of burns if the lid of the coffee maker is removed while the coffee is brewing. 12- Never pour cold water into the coffee maker tank immediately after the brewing cycle. Let the appliance cool down before refilling the tank. 13- If you are unable to use the filter cartridges recommended by Krups, only pour water and the descaling solutions specified in the manual into the espresso and coffee maker water tanks. 14- To disconnect, turn the machine OFF, then remove plug from wall outlet. 15- Do not use appliance for other than intended use. 16- Use extreme caution when dispensing hot steam.
17- Appliance for household use only, do not immerse in water. Appliance with Glass carafe. A. The carafe is designed for use only with this appliance. It must never be used on a range top. B. Do not set a hot carafe on a wet or cold surface. C. Do not use a cracked carafe or a carafe having a loose or weakened handle. D. Do not clean carafe with harsh cleansers, steel wool pads, or other abrasive material.
SAVE THESE INSTRUCTIONS
This appliance is for household use only. Any servicing other than routine cleaning and user maintenance should be performed by authorized KRUPS service personnel only (see Limited Warranty). Do not immerse base in water. To reduce the risk of fire or electric shock, do not remove the base of the machine. There are no user serviceable parts inside. Repairs should be performed by authorized KRUPS service personnel only.
SHORT CORD INSTRUCTIONS
regarding your Cord Set : A. A short power-supply cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. B. Longer extension cords are available and may be used if care is exercised in their use. C. If a long extension cord is used, (1) the marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance, (2) the longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
Your new Krups espresso machine has been constructed to make caf quality espresso, cappuccino, and latte at home. Espresso is a style of coffee that comes from a unique process, not a particular type of coffee bean. Hot water, under pressure, is passed through tightly packed, finely ground coffee. The resulting liquid is rich, dark, and extremely flavorful: the concentrated essence of the coffee bean. Espresso is not served in regular coffee cups, but in small 1.5-oz shots. The perfect espresso shot is topped by beautiful, thick, golden foam known as crema, a product of the natural oils in the coffee bean, and the source of its rich flavor and aroma. It is important to note that your espresso coffee must be both well roasted coffee and correctly ground. If you cannot buy ground espresso coffee, use a coffee grinder to grind the beans. The coffee must not be ground too fine. It must be slightly granulated, with a consistency somewhat between flour and sugar. Too fine a grind results in bitter, overextracted espresso and a risk of blocking the grid of the brewing head and the filter; too coarse and the espresso will be weak and under-extracted. In addition to the coffee you use, the other three factors that determine perfect espresso results are water, temperature and pressure. Your Krups machine ensures all three are precision-controlled by expertly designed technology. What you must ensure is that the water you use is freshly-drawn (so that it has not had time to stagnate in the air), without any chlorine odor and at a fairly cold temperature. We recommend that you filter your water using a commercially available KRUPS Claris - Aqua Filter System cartridge (reference F088) (sold separately). There are a number of misconceptions surrounding espresso. The first is that espresso should be bitter and burnt tasting. In fact, the ideal espresso shot should be aromatic, bittersweet (not bitter) and assertive, with a lingering aftertaste. The second myth is that drinking espresso will keep you awake all night. Actually, despite its strong flavor, espresso contains less caffeine than regular coffee; typically 60-80 mg per shot compared to 80-100 mg per cup of regular coffee due to espressos longer, darker roasting. And finally, many people think that espresso takes too long to prepare. The truth is, as the name implies, an espresso is intended to be served quickly, without elaborate preparation. As you will discover, your Krups espresso machine has been intuitively designed for easy use and built for the long term.
Espresso : A : Espresso lid with filter basket storage B : Removable water tank C : Cup warming tray D : Brew head E : Steam nozzle F : Cappuccino accessory for frothing milk G : Drip tray grid H : Drip tray I : Filter holder J : 1 & 2 cup ground espresso filter baskets K : Espresso filter for ESE pods (Easy Serving Espresso) L : CLARIS water filter -Aqua Filter System F088 (accessory sold separately) M : Measuring spoon N : Power button for espresso O : Espresso selector knob P : Orange temperature control light Coffee a b c d e f g h i j : : : : : : : : : : : Coffee maker lid access to the tank and filter holder Coffee maker water reservoir Filter-holder housing Filter basket with carrying handle Water level indicator for the coffee maker tank Hinged lid of coffee caraffe Coffee caraffe Coffee warming plate Duo Filter XS 1000 water filter (accessory sold separately) Coffee power button
To successfully enjoy the full benefits of your new Krups espresso machine, please carefully read these instructions in their entirety before using this product. Place your espresso machine on a stable, heat resistant surface away from water splashes and sources of heat such as, an electrical heating plate or near a flame. Ensure the drip tray and drip tray grid are in place when using the machine.
Before First Use
Espresso Before using your machine for the first time, clean the system completely as follows: Open the lid and lift out the water container using the handle (1). Fill the water container with fresh, cold water (2).
Place the water container back into the machine by positioning it firmly in the water container compartment (3) and close the lid.
Turn on the machine by pressing button (N) (4). The pump will work for 2 seconds to fill the system with hot water for a cup of hot coffee from the start.
As soon as the appliance reaches the right temperature, the orange temperature control light switches off (P). Your espresso maker is equipped with three filters designed for 1 cup, or for 2 cups of espresso using ground coffee, or for E.S.E. (Easy Serving Espresso) pods. The first is in the filter holder (I), the other two are found in the appliances transport packaging. Choose the filter that you wish to use and place it in the filter holder (5). Store the 2 others in the espresso lid (A).
Then place the filter holder under the appliances brewing head. To ensure that the filter holder is in the correct position, turn the handle so it points to the left at a 45 degree angle (6), place the filter holder flat against the brewing head, then turn the handle towards the right (7) as far as it can go.
Place a container, as large as possible, beneath the filter holder (8).
The machine is ready to operate. By turning the selector knob (O) to the right to espresso mode; the water will flow through the pipes of the appliance (9).
Let approximately 8 oz (250 ml) flow through, then turn the selector knob (O) back to the central position (10).
To start the coffee maker side, see the FILTER COFFEE section.
Using the various functions of your espresso machine
1. MAKING ESPRESSO The appliance will pre-brew the espresso before making each cup in order to bring out the full flavor for a satisfying cup of coffee. The pump will work for 3 seconds, stop for 3 seconds, then continue with the cycle until the end of the process.
. USING GROUND ESPRESSO For best results, we recommend that you first pre-heat the accessories (filter holder, filters and cups) without putting in ground coffee. To do this: Fill the water container with fresh, cold water (1) (2) (3) and turn on the machine (4).
Put the filter holder and an empty filter in place (6) (7), and place the espresso cups underneath.
As soon as the appliance reaches the right temperature, the orange temperature control light switches off (P). Turn the selector knob (O) to espresso mode (9). Take the pre-brewing into account.
The cups will fill with hot water. Once filled, turn the selector knob (O) back to the central position and empty the cups. After making your first espresso and the machine is warmed, the espresso cups can then be pre-heated on the cup warming plate. Preparing an espresso: Fill the water container (1) (2) (3) and turn on the machine (4).
Put the filter basket for one or two cups into the filter holder (5).
Place some ground coffee in the filter (1 or 2 measuring scoops), and then tamp it down lightly; the coffee should reach the lip of the filter (11) (12).
Remove any ground coffee which is lying around the filter (13).
Insert the filter holder into the machine. Turn the filter holder until it is firmly locked into place (6) (7).
Place one or two espresso cups beneath the filter holders coffee outlets. As soon as the appliance reaches the right temperature, the orange temperature control light switches off. Turn the selector knob (O) to espresso mode (9). Take the pre-brewing into account.
When the desired quantity of espresso has been made, turn the selector knob (O) to the central position (10).
Remove the filter holder and the filter from the machine and take out the coffee grounds (14).
The filter can be refilled to make more espressos. Caution: if the water container is empty or positionned incorrectly and the pump is running, you will hear a very distinct noise, which is louder than the normal operating sound. If this happens, press the start/stop switch (4). Check the water container and refill as needed.
Never let the machine run when the water container is empty as this can damage the pump. USING THE SPECIAL E.S.E. FILTER The E.S.E. system was designed for making Italian-style espresso ristreto (squeezed). The amount of coffee is 35 ml and the water should take 20 seconds to run through. "ESE", which stands for "Easy Serving Espresso", is a selected measure of coffee, ground and pressed between two filter papers making it ready for use. This system makes it easy for you to prepare your espresso because you avoid the measurement and tamping down operations and it also makes it easier for you to clean the appliance. We do not intend, or recommend, that the E.S.E. servings be used for making more then one single serving or a long espresso. We recommend that you take care when handling and storing the E.S.E. pre-portioned pods so that they do not become deformed.
For best results, we recommend that you pre-heat the accessories (filter holder, filter basket and cups) without any coffee. To do this, see section entitled Espresso Making above. Preparing an espresso: Fill the water tank (1) (2) (3) and turn on the machine (4).
Positioning the E.S.E. pod (18).
Tear excess paper from pod at perforated edge. Place the E.S.E. pod with the RED MARKING FACE DOWN (bend the paper corners down) in the E.S.E. filter holder fitted with its own filter. Take care to put all the paper inside the filter basket to prevent water dripping. Placing the E.S.E. pod correctly will create a richer, thicker crema. Locking the handle tightly and properly will also help avoid leakage from the filter holder and ensure a better brewing cycle. Place the filter holder inside the brewing head and firmly turn the handle as far right as possible (6) (7) (8).
As soon as the appliance reaches the right temperature, the orange temperature control light switches off. Turn the selector knob (O) to espresso mode (9). Take the pre-brewing into account.
When the desired quantity of espresso has been made (35 ml), turn the selector knob (O) to the central position (10).
Remove the filter holder from the brewing head and throw away the used coffee pod. 2. STEAM FUNCTION The thumping noise which occurs while steam is being produced comes from the intermittent regulation of the pump and has no effect on the proper working of the machine. If you wish to make an espresso immediately after using the steam function, the appliance must first be allowed to cool down in order to achieve the correct temperature for preparing an espresso. When you turn the selector to the O setting, the appliance automatically cools down, launching 3 pumping cycles. The cold water pumped in this way cools down the heating system. During the pumping cycles, the excess steam contained in the heating system is released along with hot water into the drip tray. The release of steam and the accompanying noise are required for the appliance to cool down. Caution: during and after use, the metal parts of the nozzle (E) and the cappuccino accessory (F) are very hot. Using the Cappuccino accessory (F) The cappuccino accessory makes it easy to produce hot milk or frothy milk for making a cappuccino, latte or hot chocolate, for example. It is preferable to use very cold, very fresh, milk (kept in the refrigerator). Fill the water container with fresh, cold water (1) (2) (3) and turn on the machine (4).
Put the cappuccino accessory in place on the steam nozzle. Place a cup under the cappuccino accessory. Pour about 30 oz (1/2 cup or 100 ml) of cold milk into a container. When your appliance is ready to make an espresso, turn the selector knob (O) to preheat mode (15).
The orange temperature control light comes on. As soon as the light switches off, the appliance is ready. Next put your container under the accessory so that the end of the accessory is plunged into the milk, without touching the bottom (17).
Turn the selector knob (O) to steam mode
Once the desired quantity of milk froth has been produced, return the selector knob (O) to the central position (10).
Follow the cleaning operation below in order to prevent the milk from drying on the cappuccino accessory: Place a cup under the auto cappuccino accessory (F). Repeat the procedure for preparing frothy milk, but this time with water, for approximately 1 minute. Turn the selector knob (O) to the central position (10).
Clean the cappuccino accessory with a damp cloth. For more thorough cleaning of the auto cappuccino accessory, please refer to the section below entitled "Cleaning the machine". If you wish to make an espresso immediately after steaming milk, the machine must first be allowed to cool down in order to achieve the correct temperature required to prepare an espresso.
Savour your espresso just as you like it: when you want to relax or to round off a good meal. Here are a few recipes which you will be able to create with your espresso machine. Original espresso Take one measuring spoonful of good quality well roasted ground espresso, and run it directly into the pre-heated cup. If you use good, finely ground coffee, the cup will be crowned by a fine golden crema. Add sugar if desired and treat yourself. Original espresso is typically prepared without milk but plenty of sugar. Cappuccino For a state of the art cappuccino, the ideal quantities are as follows: 1/3 espresso, 1/3 hot milk, 1/3 milk froth. The quantity of hot milk + froth obtained should be about double the amount of coffee prepared. Use appropriate cups that have been pre-heated. Fill them with espresso to the equivalent of one cup of espresso and top up with milk which has been frothed up using the cappuccino accessory. Lastly, sprinkle with drinking chocolate powder. Caf latte For a classic latte, prepare your steamed milk and the combine 1/3 espresso with 2/3 steamed hot milk. Use large cups that have been pre-heated. Fill them with espresso to equivalent of one shot of espresso and top up with milk that have been frothen using the cappuccino accessory. Espresso-based cocktail * Prepare a cup of espresso in the normal way. Then slightly correct the taste by adding 1/4 or 1/2 glass of cognac. You can also use anisette, grappa, Sambuco, Kirsch or Cointreau for the same effect. Coffee Liqueur * Mix in an empty 0.75 litre bottle: 3 cups of espresso, 250 g brown cane sugar, 1/2 litre cognac or Kirsch. Leave the mixture to soak for at least 2 weeks. You will then have a delicious liqueur, especially for coffee lovers. Iced coffee litalienne 4 vanilla ice cubes, 2 cups of cold sugared espresso, 1/8 litre milk, fresh cream, grated chocolate. Mix the cold espresso with milk. Distribute the ice cubes among the glasses, pour the coffee over them and decorate with fresh cream and grated chocolate.
. Friesian coffee * Add a small glass of rum to a sugared cup of espresso. Decorate with a good layer of fresh cream and serve. Espresso flamb * 2 cups of espresso, 2 small glasses of cognac, 2 teaspoonfuls of brown sugar, fresh cream. Pour the cognac into heat-resistant glasses, heat and flame. Add sugar, mix, pour the coffee and decorate with fresh cream. If you like, the espresso can also be diluted with a little boiling water. (*: The abuse of alcohol is dangerous to your health).
Cleaning the Machine
- Never wash your espresso machine accessories in the dishwasher. After use, the water tank must be emptied. Drip tray If several espressos are being prepared one after the other, the drip tray should be emptied from time to time (about once every 7 - 8 espressos) (19). It is normal for there to be water present; this does not indicate that there is a leak, but that your machines thermoblock is being purged. If necessary, clean the drip tray and drip tray grid with water and a little non-abrasive cleanser, rinse and dry. Replace it correctly (20).
. The brewing head, the filter and the filter holder These must be cleaned after each use. All you need to do is wipe with a damp cloth over the brewing head of your machine and to wash the other accessories in water and a little non-abrasive cleanser, rinse and dry. If the brewing head is heavily clogged up, unscrew the grid, clean it and refit it, pressing down firmly (21).
When your espresso machine is not being used, do not leave the filter holder on the machine as it will cause unnecessary wear of the gasket. The cup warming plate: remove this to clean it with water and a little non-abrasive dish soap, rinse and dry.
. The cappuccino accessory For more thorough cleaning, the auto cappuccino accessory can be dismantled from the machine. Clean it with water, a little non-abrasive dish soap and a small brush. Rinse and dry it. Before putting it back in place, make sure that the air inlet holes (on both sides of the little metal tube) are not blocked by residues of milk. Unblock them with a needle if necessary (22).
Descaling of your espresso should be done fairly frequently with citric or tartaric acid. Use caution when descaling your espresso machine as the acid substance within the descaling powder may damage countertops or any other surface it comes in contact with. The limited warranty does not include espresso machines which do not function, or do not function properly, because descaling has not been carried out. We recommend using the Krups descaling accessory, reference F054, which is available from Krups after-sales service centers. This accessory includes, apart from two descaling doses, a testing strip for water hardness to assess the frequency of descaling of your appliance in normal use. Descaling depends on the hardness of the water, but also on the use cycle. The frequently of descaling indicated by the F054 accessory is thus given by way of indication only. - Then follow the following method: Remove the Claris-Aqua Filter System cartridge if you have installed one. Unscrew the grid from the brewing head of the appliance and clean it (21).
Dissolve a sachet of KRUPS descaling accessory, reference F054, in half a litre of luke warm water and pour the whole lot into the empty water tank. Start the appliance by pressing button (N) (4). As soon as the appliance reaches the right temperature, the orange temperature control light switches off.
Place a container under the brewing head. Run through about 1/3 of the liquid immediately, setting the selector to the position (9).
Stop the appliance by pressing button (N) (4) and leaving the position and wait for minutes to allow the descaler to take effect.
Next, start the machine again by pressing button (N) (4) and allow the rest of the liquid to run through.
Then rinse with two water tanks of fresh water, clean the brewing head and replace the grid on the head of the appliance (Consult the Cleaning the Machine section).
Problems Espresso not hot enough. Probable causes Corrective actions
Cups, filter and filter holder are Preheat the accessories (cups, cold. filter, filter holder).See paragraph "Preparing an espresso".
Coffee leaks around the filter holder.
The filter holder is not mounted correctly or has not been tightened sufficiently. There are coffee grounds on the edge of the filter. The brewing head gasket is. dirty. The brewing head gasket is. defective. ESE pod not positionned correctly.
See paragraph "Preparing an espresso". Clean around the filter and the gasket. Clean the gasket with a damp cloth. Contact an approved Krups service center. Be sure that the paper edges are inside the basket. Fill the water tank.
Pump is very noisy.
No water in the water tank.
Water tank incorrectly inserted. Press firmly down on the water tank. Coffee grounds too old or very Use fresh coffee. dry and the pump cannot produce pressure. Water does not run throuhg. No water in the water tank. Fill the water tank. Water tank incorrectly inserted. Press firmly down on the water tank. The filter is blocked, the coffee Clean the filter and he grid on grounds are too fine or tamped the head.See the paragraph down too hard. "Maintenance" and try a coarser coffee. Brewing head grid is encrusted. Put the grid to soak in descaling solution. See paragraph "Maintenance". Appliance needs descaling. Water runs through too quickly. Coffee grounds too coarse. Quantity of ground coffee is insufficient. Coffee grounds not tamped down firmly enough. The espresso has no froth (froth on coffee). Coffee grounds too coarse. Coffee grounds not tamped. See paragraph "Descaling". Try a finer coffee. Use the spoon provided to measure out the coffee. Tamp down the coffee again. Try a finer-ground coffe. Tamp down the coffee again.
Coffee grounds stale or too dry. Use fresh coffee. The milk is not very frothy. Cappuccino accessory blocked. See paragraph "Maintenance". Milk not fresh. Milk is lukewarm. Milk not suitable. Lots of water on the coffee grounds. Grounds not properly tamped down. Insufficient quantity of ground coffee. Use very fresh milk. Put milk in refrigerator. Try another brand of milk. Tamp down the grounds. Increase the quantity of ground coffee.
Coffee Before First Use
Operate the coffee machine for the first time with 1 litre of water, without any grounds.
The quality of the water that you use determines the taste of your coffee. You must ensure that the water is freshly drawn from the tap (so that it has not had the time to stagnate in the air), that it does not smell of chlorine and that it is at a fairly cold temperature. We recommend that you filter your water using a Krups Duo Filter cartridge, reference XS 1000 (sold separately). Follow the illustrations from 23 to 29.
Use only cold water and a N 4 filter paper or a permanent filter. The coffee maker is fitted with a drip-stop device, allowing you to serve coffee before the water has finished running through. Replace the jug quickly to avoid overflow. Do not exceed the maximum capacity of the water tank as shown by the water level indicator (e). Wait for a few minutes before making coffee a second time.
The coffee caraffe (g) and its lid (f) may be used for warming up coffee in the microwave. Never put the empty jug in the microwave. To dispose of the used grounds, lift the filter holder out of the coffee maker (30).
Unplug the appliance. Do not clean the appliance while hot. Clean with a damp cloth or sponge. Never immerse the appliance in water or put it under running water. The glass coffee jug, the lid and the filter holder can be washed in the dishwasher.
Number of cycles between descaling operations Without Duo Filter With Duo Filter Soft water Hard water 40 80
You may use: either a sachet of descaler diluted in 250ml of water or 250 ml of white vinegar. Pour into the tank (b) and start the coffee maker (without coffee). Allow half the liquid to run into the coffee jug (g), then switch off. Leave to work for one hour. Restart the coffee maker to complete the run-through. Rinse the coffee maker by running it 2 or 3 times with 1 Litre of clean water. The limited warranty does not cover coffee makers that fail or work poorly, due to scale.
In the event of a problem
- Check: that the appliance is properly connected, that the switch is in the I position. - There seems to be a leak Check if the water tank has been filled above the maximum level. - The time taken for the water to run through is too long and the appliance is very noisy: descale your coffee maker. Your appliance still does not work? Contact a Krups approved service center.
This Krups product is warranted for 1 year from the date of purchase against defects in material and workmanship. During this period, the Krups product that, upon inspection by Krups, is proved defective, will be repaired or replaced, at Krups option, without charge to the customer. If a replacement product is sent, it will carry the remaining warranty of the original product. This warranty does not apply to any defect arising from a buyers or users misuse of the product, negligence, failure to follow Krups instructions, use on current or voltage other than that stamped on the product, wear and tear, alteration or repair not authorized by Krups, or use for commercial purposes. THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, ARE MADE BY KRUPS OR ARE AUTHORIZED TO BE MADE WITH RESPECT TO THE PRODUCT. Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. If you believe your product is defective, bring the product (or send it, postage prepaid) along with proof of purchase to the nearest authorized Krups Service Center. (Please contact your respective countrys customer service department, indicated below, for the address of the nearest authorized Krups Service Center.) If you send the product, please include a letter explaining the nature of the claimed defect.
If you have additional questions, please call our Consumer Service Department: USA: 1-800-526-5377; Mon Fri 8:30 a.m. 6:30 p.m. (EST). www.KrupsUSA.com Canada: 1-800-418-3325; Mon Fri 8:30 a.m. 4:30 p.m. (EST) www.Krups.ca
Please note hours are subject to change. Before calling the Consumer Service Department, please have the product code located on the bottom of the unit available. This will assist us in answering your questions. It is helpful if you have the appliance available at the time of your call. General correspondence can be addressed to: USA: Krups 196 Boston Avenue Medford, MA 02155
Only letters can be accepted at this address. Shipments and packages that do not have a return authorization number will be refused. Canada: Groupe SEB Canada Inc. 455 Finchdene Square Scarborough, Ontario M1X 1B7
A Closer Look At The Krups Coffee And Espresso Maker
Article URL www.espressocoffeestuff.com/krups/krups_coffee_and_espresso_maker Author Bill C. - EspressoCoffeeStuff.com Published: June 9, 2011, 4:35 pm
The Krups coffee maker and espresso machine offers some interesting reviews, which are not totally unexpected since it can be difficult to produce a product that is going to satisfy one who loves an excellent cup of coffee and at the same time satisfy the person who loves an excellent cup of espresso. Krups may have come close however, at least when it comes to one of the newer member of its product line, the XP7225. Unfortunately the Krups XP7225 does not yet have a great deal of reviews to look through, and most of those come from the UK, but the reviews that have been posted are generally quite favorable. Krups coffee maker and espresso maker problems and pluses are more fully documented for the X1500 and XP2010s model, and offer at least a glimpse of what might be expected from a combination machine. The Krups XP2070 combination machine, which had a number of unfavorable consumer reviews has since been discontinued.
Take a look at "Krups Coffee And Espresso Maker" on Amazon.com
When looking at the entire Krups product line of coffee and espresso machines, the favorable comments are generally more to be found with the coffee makers, while the espresso machines have tended to have their fair share of criticism, although some models rate fairly high. On average the typical Krups coffee and espresso maker appears to come in second place to the typical Cuisinart coffee espresso maker, but seem to hold their own against the Braun coffee espresso maker and the DeLonghi coffee espresso maker, the latter being perhaps somewhat of a surprise to some. If one wishes to compare espresso machines, there is plenty of information comparing features, but as far as what consumers think, it takes some digging to get an well-formed opinion of one brand versus another. Given past history it may seem a bit ironic that the better known Krups XP1500 model gets fairly high praise as far as making a good cup of espresso is concerned, and although the coffee produced is generally commented on favorably, the coffee maker itself comes in for a good deal of criticism. Since most of the information available in terms of reviews is about the XP1500, it will be the primary subject addressed in the remaining paragraphs, though it should be mentioned again that the XP7225, if available in North America and elsewhere, looks very promising in terms of overall quality.Useability - As far as making either coffee and espresso is concerned, there do not seem to be many problems or issues. A majority of consumers reviewing the combination espresso and coffee makers seem to use their machine for one or the other purpose with a minority using the machine for both purposes. In general however the dual feature is described as being "handy". There are some complaints that the coffee machine is not as hot as it should be, and a few indicated the coffee filter was at times difficult to remove. Making good espresso with these machines takes a degree of patience and skill, but the same can be said for any espresso maker that isn't completely automatic (though a
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certain degree of skill is usually still required).Maintainability - There seemed to be no overriding issues with respect to maintaining or cleaning the machine, although the foaming nozzle on the espresso side appears to clog rather easily on some models, and can be difficult to clean if the problem is not taken care of right away. Reliability - While there are some complaints that the machines failed prematurely, this seems to be a complaint common to many brands and models, especially on the espresso machine side. For the Krups combination models, the coffeemaker features seem to cause the majority of the reliability problems encountered, with a number of reviewers indicating the plastic parts were cheap and easily broken. A few complained of poor customer service and little in the way of help once the warranty had run out. There does not appear to be many overriding issues of reliability with the espresso making capability of these models. Summary - If there is an overriding problem with the Krups combination coffee and espresso machines, especially with the older models, it would seem to be on the coffee side, specifically the life span of the unit seems to be less than one should reasonably expect. The XP1500 make a quality cup of espresso ranging from good to very good if one is willing to accept the learning curve. It's a little surprising as well as somewhat of a disappointment that otherwise fine machines often feature plastic parts that are either ill-fitting or fragile, not to mention cheap looking on certain models. That seems to be a cost cutting practice which often backfires in terms of customer satisfaction. For those who want good coffee and a good cup of espresso a factor in favor of these machines is that they are much less expensive than purchasing two separate machines of comparable quality. On the espresso machine side, the combination machines are fine for the beginning barista, and if the coffee were a little hotter on some models, they be a very good buy. Espresso Maker Parts Krups Krups Espresso Maker Krups Coffee Makers
New from Krups, the XP2070 Programmable Combi Machine is a dual function espresso and drip coffee maker. The combination unit has a 10 cup coffee maker,15 bar pump espresso maker with a thermoblock heating element to ensure consistent water temperature every time. The 32oz removable water tank is large enough to brew 25 shots of espresso and the heavyweight die cast filter holder has 3 interchangeable sieves for 1 or 2 servings of ground espresso as well as ESE pre-portioned pods. Beautiful brushed stainless steel finish matches any kitchen decor.
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