Chapter 10: Solving network scan problems.. 46
Common problems and solutions... 46

Contents iv

Scan to e-mail status... 46 Scan to FTP status.... 47 Job Accounting status.... 48 Scan to e-mail errors... 48 Scan to FTP errors.... 50 Work with destination lists... 50
Chapter 11: Solving scanning problems.. 52
Preventing paper jams... 52 Solve scanner problems... 53

Index.... 54

Contents v

1 Making copies

Quick copies
1 Make sure the MFP (Multifunction Printer) control panel is in copy mode and the Ready status
message is displayed. If necessary, press Stop/Clear to return to copy mode.
2 Load all pages in the automatic document feeder of the scanner. Place the pages according
to the drawing on the scanner.
3 Enter the number of copies you want to make using the numeric keypad. 4 Press Go/Send to start scanning your documents.
Note: If you are using the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page on the flatbed and then press Go/Send to continue scanning. Press Stop/Clear when all the pages have been scanned.

Examples of typical jobs

The following examples explain how to change the settings on the control panel to perform specific copying jobs. Each of the examples assumes the necessary features (duplex, color, and so on) are installed on the scanner and printer. Make sure you are in copy mode and the Ready status message is displayed. If necessary, press Stop/Clear to reset the control panel to copy mode. Note: If you are using the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page on the flatbed and then press Go/Send to continue scanning. Press Stop/Clear when all the pages have been scanned.

Job 1: single page

1 Place the document on the flatbed of the scanner. 2 Make sure 1 appears on the control panel display as the copy count (default). If it does not,
press Stop/Clear to reset the control panel to copy mode.

3 Press Go/Send.

1 Make a black and white copy of your original. This often produces a document that is much
clearer and more easily faxed.
2 Place the copy on the flatbed of the scanner. 3 Press Fax/Scan Mode repeatedly until Enter Phone # appears on the control panel display. 4 Enter the fax recipient phone number on the numeric keypad. 5 Press Content repeatedly until mixed is selected.
Examples of typical fax jobs 10
6 Press Fax Resolution, and then select fine. 7 Press Go/Send.
Examples of typical fax jobs 11

3 Scanning to PC

Create a scan profile
A scan profile includes all the necessary information about your originals and presets the MFP control panel to those settings. Lexmark ScanBack Utility is an easy way to create Scan to PC profiles. You can also browse to the IP address of the MFP to create Scan to PC or Scan to e-mail profiles.

Use ScanBack utility

The ScanBack Utility is shipped on the MFP CD.
Step 1: Set up your Scan to PC profile
1 Launch the ScanBack Utility. If you installed the software using the default directories, click
Start, Programs, Lexmark, MFP, and then ScanBack Utility.
2 Select the MFP you want to use. If none are listed, see your systems person to obtain a list,
or click the Setup button to manually search for an IP address or hostname. You must select at least one MFP to continue creating a profile.
3 Follow the instructions on the screens to define the type of document being scanned and
what kind of output you want to create. Available settings are determined by the capabilities of the MFP you select.

4 Make sure to check:

Show MFP Instructions -- if you want to view or print the final directions Create Shortcut -- if you want to save this group of settings to use again
5 Click Finish. A dialog box displays your scan profile information and the status of the

received images.

Step 2: Scan your original documents
1 Locate the MFP you specified in the scan profile. 2 Load all pages in the automatic document feeder of the scanner. Place the pages according

Scan to permanent e-mail destinations 17

5 Scanning to FTP

Scan to an FTP destination
Once an FTP destination has been configured by your systems person, the name of the destination becomes available as a network scanning choice in the MFP control panel.
1 Locate the MFP you want to use. This must be the MFP configured with your FTP destination. 2 Load all pages in the automatic document feeder of the scanner. Place the pages according
3 Press Fax/Scan Mode repeatedly until you see SCAN FTP. 4 Press Menu > repeatedly until you see the name of your FTP destination, and then press

Select.

Note: If you are using the flatbed of the scanner, watch the control panel for messages. If prompted to Place Next Or Stop, place the next page on the flatbed and then press Go/Send to continue scanning. Press Stop/Clear when all the pages have been scanned. After the job is finished, an FTP confirmation page is printed. The confirmation page includes the FTP server, directory, and the file name.

FTP confirmation page

FTP server: rome.gre.kidnet.bigcity.com Directory: web/scans Save Scan File (s) pic2000-03-13_131942.pdf

Scanning to FTP 18

6 Using the MFP control panel

Button and menu key

Function in copy mode Control panel status displays for copying and a Ready message.
Function in fax mode Manual fax: Control panel status displays a prompt to Enter Phone #. Scan to Fax: Control panel displays SCAN Fax
Function in scan to network mode Control panel status displays for scanning and current scan to network destination.
Keypad for entering number of copies to be made. Menu> and <Menu moves you forward and backward in copy menus.
Manual fax: Keypad for entering outgoing fax phone numbers. Scan to Fax: Keypad lets you move around in destinations lists. Manual fax: Menu> does not apply. Backspace (<Menu) lets you move backward to reenter information. Scan to Fax: Menu > and < Menu moves you forward and backward in destination lists.
Keypad for entering numbers lets you move around in destination lists. Menu> and <Menu moves you forward and backward in destination lists.
Select makes your choice active and saves your setting.

Duplex does not apply to fax mode, unless you have duplex capabilities on your scanner. Paper Saver does not apply to fax mode.
Duplex does not apply to scan to network mode, unless you have duplex capabilities on your scanner. Paper Saver specifies the orientation (portrait or landscape) of your original documents (applies only to PDFs).

Button and menu key 20

Key 16
Function in copy mode Copy Media specifies the type of media for your printed copies (plain paper, transparencies, other).
Function in fax mode Fax Resolution specifies the resolution of your fax (standard, fine, super fine, ultra fine). Standard is the default (no lights).
Function in scan to network mode Fax Resolution specifies the resolution and JPEG quality of your scan to network job (standard, fine, super fine, ultra fine). Standard is the default (no lights).
Content lets you specify the content of your original being copied (text, mixed, photo).
Content lets you specify the content of your outgoing fax (text, mixed, photo).
Content lets you specify the content of the original being scanned.

Button and menu key 21

Function modes
Control panel mode Copy When it appears on the control panel Default mode (you do not need to press Fax/Scan Mode) In copy mode, you can make a copy by placing the document in the scanner and pressing Go/Send on the MFP control panel. Fax If you have set the basic fax information during setup, (manually enter the press Fax/Scan Mode once to move the control panel into this mode. outgoing fax phone number) In fax mode, enter the fax phone number of the recipient using the numeric keypad on the MFP control panel, and then press Go/Send to send the fax. Scan to Fax (permanent destinations) If you have set the basic fax information during setup, and you have created fax destinations, press Fax/Scan Mode repeatedly until you see SCAN Fax in the MFP control panel display. Note: To send faxes to multiple destinations, you must create a permanent destination containing the group of numbers you want to fax. See Sending faxes on page 8 for more information. Scan to Profile (back to PC or to an e-mail) For your scan profiles to appear on the MFP control panel, you must define both your Scan to PC and Scan to e-mail job profiles using the MarkNet resident Web pages. In Scan to Profile mode to see your profiles, you must press Fax/Scan Mode repeatedly until you see SCAN PROFILE, and then Menu > to advance through your profile names. Scan to e-mail (permanent destinations) For a list of permanent e-mail destinations to appear on the MFP control panel, you must set up each e-mail recipient using the MarkNet resident Web pages. In Scan to e-mail mode to see your e-mail destination list, you must press Fax/Scan Mode repeatedly until you see SCAN EMAIL, and then Menu > to advance through your permanent destinations. Note: To send to multiple e-mail destinations, press Select to add an asterisk to your choices. Press Go/ Send when you have finished. Scan to FTP (FTP servers) For a list of Scan to FTP destinations to appear on the control panel, you must set up the FTP destinations using the MarkNet resident Web pages. In Scan to FTP mode to see a list of your configured FTP servers, you must press Fax/Scan Mode repeatedly until you see SCAN FTP and then Menu > to advance , through your FTP destinations. Note: You can create multiple FTP servers, but you can only scan to one server at a time. SCAN FTP SCAN EMAIL SCAN PROFILE Enter Phone # Message displayed Ready

John_Acct 555-1212). If you want to create a group fax destination, place a comma after each fax recipient number entered. Make sure your destination name identifies it as group fax or a fax distribution list.
6 If you want, you can assign a shortcut number (1245). Assigning a shortcut lets you
press # on the numeric keypad, and then the shortcut number to activate your scan. Note: If you try to assign a shortcut number already in use, you are prompted to select another number.

7 Click Submit.

Change fax send and receive settings
When incoming faxes are sent to your printer, they are documented in a Receive Fax Log. For more information about this log, see Adjust analog fax log options on page 27.
2 Click Configuration. 3 Under the MFP heading, click Fax Setup. 4 Select either fax server or analog (only available on the MarkNet N2501e). For more
information, see Adjust analog send fax options on page 26.
5 Click Submit if you are changing the mode. If not, click Configuration. 6 Make changes and click Submit.
Create permanent fax destinations 25
Adjust analog send fax options
Option Auto Redial Description Sets the number of redial attempts the modem makes if the phone line is busy. This can be set for 0 through 14 attempts. The default is 5 redials. Redial Frequency Sets the number of minutes between redial attempts (1200 minutes). The factory default is set to redial every three minutes repeatedly until the number of attempts defined in Auto Redial have been made. Fax Resolution Adjusts the resolution of the fax being sent. The choices are: Standard 200 x 100 dpi (204 x 98 metric) Fine 200 x 200 dpi (204 x 196 metric) Super Fine 300 x 300 dpi (204 x 391 metric) Ultra Fine 400 x 400 dpi (408 x 391 metric)
Faxes are sent in the specified resolution if that resolution is supported by the receiving fax machine. Default Content Defines the content of the original document being faxed. The choices are: Text Mixed Photo Default Darkness Lightens or darkens the outgoing fax. Press Menu> to darken and <Menu to lighten. (-).*.(+) Dialing Mode Sets the fax modem to dial out using Tone or Pulse. The default setting is Tone. Pulse dialing is not available in Europe.
Adjust analog send fax options 26
Adjust analog receive fax options
Option Fax Storage Description Determines whether or not the incoming faxes are stored if they cannot immediately be printed. The settings are ON or OFF. The default setting is ON. Fax Paper Size Fax Paper Type Defines the size of paper on which incoming faxes are to be printed (letter, legal and so on) if the requested size is not available. Defines the type of paper on which incoming faxes are to be printed (plain paper, card stock, and so on). If the requested type is not available, the printer prompts for the correct paper to be loaded. Defines the output bin where incoming faxes are to be printed (standard bin, bin 1, or bin 2). Sets the printer to fit incoming faxes to the available Fax Paper Size. The choices are YES and NO. Rings to Answer Lets you set the number of times the phone rings before the fax answers. The default for the fax modem port is to answer incoming calls on the first ring. Other choices range from 1 through 25. Distinctive Ring Feature Three options are available: Enable Single Ring Pattern Enable Double Ring Pattern Enable Triple Ring Pattern All options are enabled by default. By changing these settings, you control which type of ring the MFP answers.

you rapidly find your e-mail recipient by pressing # on the numeric keypad, and entering the
Create permanent e-mail destinations 30
number. If you attempt to assign a shortcut number that is already in use, you are prompted to make another selection.
9 Click Add/Modify to add the name to the available list of e-mail addresses. This new
recipient is now visible in the e-mail destination list (and the entry is also available for selection from the MFP control panel menu).

Create FTP destinations

Note: Although you can create multiple FTP server destinations, you can only scan to one destination at a time.
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Configuration. 3 Click Manage Destinations. 4 Click FTP Destinations Setup. 5 Assign a name to the FTP destination. This is the name that appears in the MFP control

panel display.

6 Enter Server name, Log-in, Password, and Filename. 7 Select scan type and resolution. 8 If you want, enter a shortcut number (1245) to identify the recipient. A shortcut number lets
you rapidly find your FTP destination by pressing # on the numeric keypad, and entering the number. If you attempt to assign a shortcut number that is already in use, you are prompted to make another selection.
9 After entering your choices, click Submit.
Create FTP destinations 31
Create an external destinations file
Instead of creating individual e-mail, FTP, or fax destinations, you can create multiple destinations and store them in an external ASCII text file. You can store a large list of addresses in a good location on a network FTP server, rather than storing them as permanent destinations in the MFP hardware. A file of permanent destinations (e-mail, FTP, and fax) can be created manually in any text editor using the following entries as guides:
% Permanent Destinations List From 192.168.236.24
DESTEMAILADD 1 "NAME=Smith, Jane;ADDR=janes@mailgw.businessname.com;TYPE=1;SCAN=4;RES=150;SHORT=1;" DESTEMAILADD 1 "NAME=Robb;ADDR=robb@mailgw.businessname.com;TYPE=1;SCAN=4;RES=150;SHORT=50;" DESTEMAILADD 1 "NAME=Doe, John;ADDR=doe@businessname.com;TYPE=1;SCAN=1;RES=200;SHORT=0;" DESTEMAILADD 1 "NAME=Doe, John2;ADDR=doe@businessname.com;TYPE=2;SCAN=4;RES=150;SHORT=0; DESTFTPADD 1 NAME=smith;SERVER=smith.com;LOGIN=bob;PASS1=sno;PASS2=sno;FN=scan;SCAN=8;RES=300;SHORT =20; DESTFAXADD 1 NAME=Sheila;NUMBER=5544;SHORT=88;

Configure Job Accounting 36
Use Validation mode to limit usage
Validation mode, when used with MarkTrack, collects statistical data about copy jobs, network scans, and outgoing faxes. However, even if you do not use MarkTrack, Validation mode can be used to limit MFP usage to authorized individuals. When Validation mode is active, the MFP control panel displays an Enter Account # prompt. To unlock the control panel, a user must enter a valid account number using the keypad on the control panel, and then press Select.
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Configuration. 3 Click MFP Job Accounting. 4 Select Validation mode. 5 Specify a timeout. The timeout is the amount of time that passes after a scan is completed
Job Accounting status messages
Message <Date Time> Select Account <Date Time> Enter Account # Select Account Account Name Description Message appears instead of the Ready message when Job Accounting modes Courtesy II or Courtesy III are set. Message appears instead of the Ready message when Job Accounting modes Courtesy I or Validation are set. Message appears instead of the Ready message when Job Accounting is active. A valid account name must be selected from the Job Account active list. 1 Press Fax/Scan Mode until you see Job Acct. 2 Press Menu> until you see your Account Name, and then press Select. After a correct account is selected, the control panel resets to copy mode and the Ready message appears. Start your scan as usual. Enter Account # XXX_ Job Accounting is active. A valid account number must be entered on the numeric keypad of the control panel. After a correct account number is entered and validated, the control panel resets to copy mode and the Ready message appears. Start your scan as usual. Account # Rejected Applies to Courtesy III or Validation mode. Message indicates that an invalid account number has been entered. If you have questions regarding valid account numbers, see your network administrator for assistance.
Use Validation mode to limit usage 37

8 Solving copy problems

Common problems and solutions
For additional help solving printer problems, refer to the documentation that shipped with your printer.
Problem Copy printed on the wrong kind of paper Solution Wrong type of paper is loaded in the paper tray you selected, or the printer may not be set up for automatically selecting the paper type. 1 Put the correct paper or other media in the tray. 2 Check the paper type setting on the paper menu of the printer. 3 Try sending the copy again. Warning displays on printer operator panel about collation area I pressed Continue on the printer operator panel, but my copies were not in correct sequence Color page came out black and white The printer does not have enough memory. You may have to turn collation off and manually sort your copies. Installing additional memory helps alleviate this problem. 1 This happens if the scanner or printer (or both) can only produce black and white. Check to see if your MFP has color capabilities. 2 If your MFP is capable of color copies, make sure Content is set to mixed or photo (not text), and try again. Duplex does not work Duplex lights do not come on Cannot select duplex settings Ready status message is not displayed in control panel This usually means the scanner or printer (or both) is not capable of duplex. Check the documentation that shipped with your MFP to see if it has duplex capabilities. The control panel and the printer are not talking to each other or the printer may be turned off. 1 Try turning the printer off and back on. 2 Trying turning off the scanner and the printer. Make sure you power back on in the correct sequence. First turn on the scanner, and then turn on the printer. Control panel buttons do not respond The printer is turned off. Turn the printer back on.

Solving copy problems 38

Problem Unwanted black lines print on my copy Paper does not feed through the automatic document feeder
Solution Clean the entire top cover and the document flatbed. Also clean the automatic document feeder. Make sure the paper support is open. Make sure the pages to be copied are not damaged or stapled together.

Copy status messages

Message Ready Copying Busy 100% 1 Description MFP is set for copy mode. This is the default setting for the control panel. Copy job is printing. If a copy job is printing, this message appears even when a fax is being sent or received. Copy job is being canceled. Place the next page on the flatbed. 2 Press Go/Send to continue sending pages. 3 Press Stop/Clear to end the scan. The control panel resets to copy mode and the Ready message appears on the display.

Copy Halted Wait 100%

Place Next Or Stop

Copy error messages

Error Check Printer Description There is a problem with the printer, such as a paper jam, open door, missing tray, or toner problem. Check the printer operator panel for a detailed message. For more help solving the problem, refer to the documentation that shipped with the printer. Check Scanner Press Return There is a problem with the scanner. 1 Check that all the cables and power cords are still correctly plugged into the scanner. 2 Turn off the MFP hardware, then power back up. First, turn on the scanner, then turn the printer back on. 3 If you are unable to reset the MFP, contact Lexmark Customer Support. On the MFP CD, click Contact Lexmark.

Copy status messages 39

Error Close Door
Description Message appears in the top line of the control panel display. Toner cartridge door is open. This message does not display for all scanner and printer combinations. Message appears if user presses Duplex on the MFP control panel, but the duplex option is not installed correctly on the printer. Check printer documentation for information about installing the duplex option.
No Duplex Option Installed

Copy error messages 40

9 Solving fax problems

Common fax questions

Problem Can I create a fax distribution list? How do I enter a pause in the fax recipient phone number? Solution Group faxing is supported. When you create a permanent fax destination, separate multiple entries with a comma. If you are manually dialing using the numeric keypad, press Pause on the control panel to enter a two second pause. The pause appears as a dash (-). If you are creating a fax destination using the MarkNet resident Web pages, type a dash (-) in the phone number (9-1-555-444-2222).
Solve problems sending faxes
Problem Some pages were not sent No pages were sent Solution 1 Check the transmission log for information about the problem. The status column provides information about the sending problem. The pages column tells you how many pages were sent successfully. 2 Resend the pages that did not get sent, or resend the entire fax job. No dial tone for the modem 1 Check your fax phone line and the cable hookup to the MarkNet N2501e card. Try resending. 2 Check the transmission log for information about the problem. Fax was illegible when received Receiving fax unit may not support high quality faxes. It may be automatically reducing the resolution. Adjust the resolution and the content setting, then try resending the fax.

Solving fax problems 41

Problem Data was missing When sending a large fax, scanning stalls in the middle of the scan
Solution Receiving fax unit may not have automatic reduction turned on. Try resending fewer pages at once. MFP first scans all the fax pages to memory. If you do not have a hard disk installed in your printer, using high resolution settings or sending lots of pages at once can rapidly fill up the available printer memory. When the printer memory is full, MFP dials and attempts to send the fax pages already in memory. After those pages are sent, scanning resumes. If your fax fails to send correctly, you can try either sending fewer pages at once or sending them at a lower resolution. If you frequently send large faxes, or faxes requiring high resolutions, you may want to add a printer hard disk or more memory to your MFP.
Solve problems receiving faxes
Problem Fax was not received Solution Have the sender resend the fax. Make sure you have not disabled receiving. If you are attached to a network, browse to the IP address of the MarkNet N2501e and check the setting. (Hint: Setting/Configuration, Advanced Settings, and then check the Enable Receive box.) Fax was printed on two pages Fax quality is poor Automatic reduction is turned off. Turn automatic reduction on and have the fax resent. Have the fax sent at a higher resolution.
Solve problems receiving faxes 42

Send fax status

Message Enter phone # xxx-xxx Scanning to Mem Busy Dialing Ready 100% 1 Shows connection and baud rate with the receiving fax machine. If error correction mode is being used, ECM is displayed on the control panel. Page X is currently being sent. 1 All the pages of the fax have been sent and the phone line connection has hung up. Fax shortcut has been initiated by pressing #, and then entering the shortcut number on the numeric keypad. Destination Name is the name assigned to the fax recipient. 1 Place the next page on the flatbed. 2 Press Go to continue sending pages. 3 Press Stop to end the fax transmission. The control panel resets to copy mode and the Ready message appears on the display. Fax recipient number is being dialed. Description Prompt to use the numeric keypad to enter the fax recipient phone number. Original documents are being scanned to memory.

List. Information about each destination is displayed.

Send fax errors 44

Print the destination lists
1 Locate the MFP. This must be the same MFP with the IP address where the destination lists

were created and stored.

2 Press Menu > repeatedly until you see Destinations, and then press Select. 3 Press Menu > repeatedly until you see the list you want to print (for example, Print Fax List),
and then press Select. Information about each destination is contained in the list. The following illustration is an example of one type of list.

Fax Destinations

NameFax NumberShortcut # -----------------------------------------------------------------------------------------------------Smith, Jane555-121231 Smith, Jane21-666-555-123332 Doe, John1-666-444-778835

Print the shortcut list

When creating permanent destinations for an MFP, your systems person may have assigned shortcut numbers. A shortcut lets you send to a destination by pressing # and entering the shortcut number on the numeric keypad of the MFP control panel. Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations in the control panel menus.
2 Press Menu > repeatedly until you see Shortcuts, and then press Select. 3 Press Menu > repeatedly until you see Print List, and then press Select.
Work with destination lists 45
10 Solving network scan problems
Problem Scan profile name does not appear on the control panel display. Solution 1 Make sure you are looking at the correct control panel menu. Press Fax/Scan Mode repeatedly until you see SCAN PROFILE. Press Menu > until you see your profile name. 2 Make sure the MFP you are trying to use is the same MFP where the profile is stored. Each MFP has a unique network address. If you are not sure, see your network administrator for help. 3 Create your scan profile again. Can I create an e-mail distribution list? Create a permanent e-mail destination and place a comma after each e-mail address. Make sure you assign a unique name to the destination that identifies it as an e-mail distribution list.

Scan to e-mail status

Message SCAN EMAIL Destination name Description Prompts you to select the e-mail destination. Press Menu > repeatedly until you see your e-mail destination name displayed in the second line. Press Go/Send to start the scan. To select multiple e-mail destinations, press Menu > repeatedly until you see your first e-mail selection, and then press Select. An asterisk appears by the selection. Repeat this process until all e-mail destinations have been selected. Press Go/Send to start the scan. Connecting Please Wait EML Destination Busy 100% Message indicates the MFP is trying to make a connection with the SMTP server. Message indicates the MFP is scanning and sending the document.
Solving network scan problems 46
Message Shortcut #xx EML Destination Name Place Next Or Stop
Description E-mail shortcut has been initiated by pressing #, and then entering the shortcut number on the numeric keypad. Destination Name is the name assigned to the e-mail destination. 1 Place the next page on the flatbed. 2 Press Go/Send to continue sending pages. 3 Press Stop/Clear to end the scan. The control panel resets to copy mode and the Ready message appears.

Scan to FTP status

Message SCAN FTP Destination name Description Prompts you to select the FTP destination. Press Menu > repeatedly until you see your FTP destination name on the second line of the control panel display. Press Go/Send to start scanning. Indicates the MFP is trying to make a connection with the FTP server. Indicates the MFP is scanning and sending the document. FTP destination shortcut has been initiated by pressing #, and then entering the shortcut number on the numeric keypad. Destination Name is the name assigned to the FTP server destination. 1 Place the next page on the flatbed. 2 Press Go/Send to continue sending pages. 3 Press Stop/Clear when all pages have finished scanning. The control panel resets to copy mode and the Ready status message appears on the display. S-cut Disabled Message appears on the second line of the display when a shortcut is entered for a network scan function that has been disabled. One or all of the network scan functions (SCAN PROFILE, SCAN EMAIL, and SCAN FTP) can be disabled. See your network administrator for assistance. Shortcut not set Message appears on the second line of the display when an invalid shortcut number is entered. The list of configured shortcuts can be viewed or printed. See Print the shortcut list on page 51.
Connecting Please Wait FTP Destination Busy 100% Shortcut #xx FTP Destination Name

Scan to FTP status 47

Job Accounting status
Message <Date Time> Select Account <Date Time> Enter Account # Select Account Account Name Enter Account # xxx_ Account # Rejected Description Appears in the Idle/Ready state when Courtesy II or Courtesy III modes are active. Appears in the Idle/Ready state when Courtesy I or Validation modes are active. Appears when user is selecting an account from the list of possible accounts. This applies to Courtesy II or Courtesy III modes. Appears when the user manually enters an account number using the numeric keypad on the control panel. This applies to all Job Accounting modes. Appears when the user attempts to enter an invalid account number. This applies to Courtesy III and Validation modes.

See the FTP scan error log that prints for information about this error. Message appears on the second line of the display when a shortcut is entered for a network scan function that has been disabled. One or all of the network scan functions (SCAN PROFILE, SCAN EMAIL, and SCAN FTP) can be disabled. See your network administrator for assistance.

Shortcut not set

Message appears on the second line of the display when an invalid shortcut number is entered. The list of configured shortcuts can be viewed or printed. See Print the shortcut list on page 51.
You can view or print lists of the permanent destinations that have been configured for MFP. This is a useful way to check for destinations that you send information to on a regular basis.
1 Type the IP address of the MFP in the URL field of your browser, and then press Enter. 2 Click Reports. 3 Under the MFP heading, click the link of the list you want to view such as E-mail
Destinations List. Information about each destination is displayed.

Scan to FTP errors 50

2 Press Menu > repeatedly until you see Destinations, and then press Select. 3 Press Menu > repeatedly until you see the list you want to print (for example, Print E-mail
List), and then press Select. Information about each destination is contained in the list. The following illustration is an example of one type of list.
E-Mail Destinations NameAddressTypeShortcut # ---------------------------------------------------------------------------------------- ---------------
Smith, Janesmith@mailgw.anywhere.comAttachment5 Smith, Jane2smith@mailgw.anywhere.comWeb Link6 Doe, Johndoe@newaddress.comWeb Link12
When creating permanent destinations for the MFP, your systems person may have assigned shortcut numbers. A shortcut lets you send to a destination by pressing # and entering the shortcut number on the numeric keypad of the MFP control panel. Posting a printed shortcut list close to the MFP can reduce the time spent searching for destinations in the control panel menus.

job accounts setting a password 35
keypad description, control panel 19
destination lists 50 duplex option, setting 6
MarkNet print server 13, 24 MarkTrack software 34 MarkVision software 34 menus Fax log 27 Fax send 26
factory defaults, restoring copy settings 23 Fax log menu Log Output Bin 28 Log Paper Size 28 Log Paper Type 28 Fax send menu Automatic Redial 26 Default Content 26 Default Darkness 26 Dialing Mode 26 Fax Resolution 26 Redial Frequency 26 faxing examples 400 x 400 dpi photo 10 colored original job 10 mixed content job 10 multiple originals job 10 single original job 9 Fax log menu 27 Fax send menu 26 problem solving no incoming fax 42

N-up copying 6

paper jams 52 print server 13, 24 problem solving copying 38 multiple pages feed 53 no duplex lights on 6 paper jam 53 paper skew 53 receiving faxing 42 scan unit is noisy 53 sending faxing 41
Scan to e-mail creating permanent

Index 54

destinations 30 profile 16 setup 16 Scan to PC customizing settings 14 profile 13 setup 13 scanning control panel modes 22 selecting copy content 5 copy media 7 setting a password for job accounts 35 setting duplex option 6 shortcut list 51
tracking usage 34 troubleshooting copying 38 faxing, receiving 42 faxing, sending 41 job accounting 48 network scanning 46 scan to e-mail 46, 48 scan to FTP 47, 50

Index 55

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. 2002 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550

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Lexmark T632dtnf
Versatile workgroup laser printer that handles complex output close to your workspace.
Lexmark T632, T632n, T632tn, T632dtn, T632dtnf Part Number Technology Speed Resolution Time to First Page Processor Memory (std./max.) Connectivity US/Canada 10G0300 (T632), 10G0400 (T632n), 10G1400 (T632tn), 10G1430 (T632dtn), 10G1460 (T632dtnf) Monochrome Laser Up to 40 ppm 1200 x 1200 dpi, 1200 image quality, 600 x 600 dpi, 300 x 300 dpi < 10 seconds 350 MHz 64MB/320MB Standard: Bidirectional parallel port and USB port standard (T632), 10BaseT/100BaseTX Ethernet, USB standard on "n" models, supports the MarkNet X2000 and N2100 series of external print servers Optional: RS-232C Serial Interface Card, Parallel 1284-B Interface Card, 802.11b wireless print adapter (n models) Microsoft Windows XP, 2000, Me, 98, 95, and NT 4.0, Novell, IBM iSeries, UNIX, Linux and Mac OS For a complete list, visit www.lexmark.com PostScript 3 emulation standard, PCL 6 emulation standard, PPDS Migration tool standard PostScript 3 emulation, 158 scalable PCL 6 emulation, 89 scalable 2 bitmapped PPDS Migration Tool, 39 scalable 5 bitmapped Additional PCL 5e scalable fonts include: Code 3 of 9, OCR-A, OCR-B 600/500 4,100/3,000 Input: 250-sheet drawer, 500-sheet drawer, 2,000-sheet drawer, Envelope feeder Output: StapleSmartTM finisher, Output expander, High capacity output stacker, 5-bin mailbox 2/1 7/11 Lexmark 3100 MFP option, Lexmark 3200 MFP option or Lexmark 4500 MFP option Plain paper, bond, envelopes, card stock, transparencies, paper labels, dual-web labels, polyester labels, vinyl labels Letter, legal, A5, JIS B5, statement, executive and folio Plain paper: 16 to 47 lb (60 to 176 g/m2) Card stock: up to 110 lb Index (199 g/m2) T632: 17.2" x 20.2" x 16" (W x D x H) (436 mm x 513 mm x 406 mm) 41.5 lb (19 kg) T632n: 17.2" x 20.2" x 16" (W x D x H) (436 mm x 513 mm x 406 mm) 41.5 lb (19 kg) T632tn: 17.2" x 20.5" x 21.3" (W x D x H) (436 mm x 520 mm x 522 mm) 48.5 lb (22 kg) T632dtn: 17.2" x 23.4" x 22.3" (W x D x H) (436 mm x 594 mm x 566 mm) 60 lb (27.2 kg) T632dtnf: 17.2" x 23.4" x 35.4" (W x D x H) (436 mm x 594 mm x 899 A43mm) 67 lb (30.4 kg) 54 dBA printing; 32 dBA idle Ships with: 21,000-page Return Program Print Cartridge Optional supplies: 5,000-page Return Program Print Cartridge 5,000-page Print Cartridge 21,000-page High Yield Return Program Print Cartridge 21,000-page High Yield Return Program Print Cartridge for Labels 21,000-page High Yield Print Cartridge 32,000-page Extra High Yield Return Program Print Cartridge 32,000-page Extra High Yield Print Cartridge 32,000-page Extra High Yield Return Program Print Cartridge for Labels Up to 200,000 pages per month 1-year LexExpresssm

Operating Systems Compatibility Fonts
Paper Capacity Standard (in/out) Maximum (in/out) Paper Options Paper Sources Standard (in/out) Maximum (in/out) Multifunction Options Media Types Media Sizes Media Weights Size/Weight

Acoustics Supplies1

Duty Cycle Warranty
Yield is based on approximately 5% coverage

Order Information Chart

Part No. UPC US/Canada 10G0300 7-34646-53300-3 10G0400 7-34646-53400-0 10G1400 7-34646-53800-8 10G1430 7-34646-53830-5 10G1460 7-34646-53860-2 SUPPLIES Print Cartridges 12A7360 7-34646-11809-5 12A7460 7-34646-11812-5 12A7362 12A7462 12A7468 12A7365 12A7465 12A7469 7-34646-11810-1 7-34646-11813-2 7-34646-11815-6 7-34646-11811-8 7-34646-11814-9 7-34646-11816-3 Description Lexmark Lexmark Lexmark Lexmark Lexmark T632 T632n T632tn T632dtn T632dtnf Part No. UPC APPLICATIONS SOLUTIONS Optra Forms Solutions 11N0052 7-34646-20732-4 11N0040 7-34646-20731-7 11N0056 7-34646-30810-6 10G0748 7-34646-12146-0 10G0747 7-34646-12145-3 43H5841 7-34646-17041-3 43H5842 7-34646-17042-0 10G0749 7-34646-12147-7 Other Options 10G0155 7-34646-12137-8 10G0156 7-34646-12138-5 10G0157 7-34646-12139-2 10G0158 7-34646-12140-8 NETWORK CONNECTIONS Internal Print Servers 14S0000 7-34646-12115-6 14S0020 7-34646-12116-3 External Print Servers 46D0060 7-34646-30316-3 46D0040 46D0020 250-Sheet Drawer 500-Sheet Drawer 250-Sheet Tray 500-Sheet Tray 2000-Sheet Drawer (Letter) T 500-Sheet Duplex Unit T Envelope Feeder T Output Expander T High-Capacity Output Stacker T 5-Bin Mailbox T StapleSmart Finisher 250-Sheet Universally Adjustable Drawer 250-Sheet Universally Adjustable Tray 400-Sheet Universally Adjustable Drawer 400-Sheet Universally Adjustable Tray 8MB SDRAM 16MB SDRAM 32MB SDRAM 64MB SDRAM 128MB SDRAM 16MB Flash Card 32MB Flash Card 20+GB Hard Disk with Adapter 46D0000 7-34646-30315-6 7-34646-30357-6 7-34646-30313-2 Description
5,000-page Print Cartridge 5,000-page Return Program Print Cartridge 21,000-page High Yield Print Cartridge 21,000-page High Yield Return Program Print Cartridge 21,000-page High Yield Return Program Print Cartridge for Labels 32,000-page Extra High Yield Print Cartridge 32,000-page Extra High Yield Return Program Print Cartridge 32,000-page Extra High Yield Return Program Print Cartridge for Labels Transparencies (Letter) Staple Cartridges
Optra Forms Director Optra Forms Software Optra Forms Manager Optra Forms 32MB Flash Card Optra Forms 16MB Flash Card Optra Forms 2-Key Security Optra Forms 3-Key Security Optra Forms 20+GB Hard Disk with Adapter T630/T632 ImageQuick Card T630/T632 Bar Code Card T630/T632 Card for IPDS and SCS/TNe T630/T632 PrintCryption Card

MarkNet N2100t Token-Ring MarkNet N2101e Ethernet 10/100BaseTX MarkNet X2011e Ethernet 10/100BaseTx 1-port MarkNet X2012e Ethernet 10/100BaseTx/10Base2 1-port MarkNet X2031e Ethernet 10/100BaseTx 3-port MarkNet X2030t Token-Ring 3-port 802.11b Wireless Print Adapter
Media 70X7240 7-34646-03810-2 11K3188 7-34646-20993-9 OPTIONS AND FEATURES Paper Handling Options 11K0681 7-34646-28600-8 11K0688 7-34646-28601-5 11K1059 7-34646-28609-1 11K1060 7-34646-28610-7 11K0718 7-34646-28602-2 10G0801 7-34646-24998-0 11K0720 7-34646-28604-6 11K0723 7-34646-28607-7 11K1440 7-34646-28611-4 11K0724 7-34646-28608-4 11K2800 7-34646-24480-0 11K1878 7-34646-28626-8 11K1574 11K1942 11K1941 7-34646-28625-1 7-34646-39706-3 7-34646-39707-0
Memory Options 16H0055 7-34646-24755-9 16H0056 7-34646-24756-6 16H0057 7-34646-24757-3 16H0058 7-34646-24758-0 16H0059 7-34646-24759-7 11K4616 7-34646-12127-9 11K4632 7-34646-12128-6 11K4603 7-34646-12125-5
1010025 7-34646-11802-6 OTHER ATTACHMENT OPTIONS Adapters 11K4601 7-34646-12069-2 11K4602 7-34646-12068-7-34646-11309-0 Cables 1329605 0-87944-09056-7-34646-13068-4 12A2405 7-34646-18340-7-34646-21649-4 MULTIFUNCTION SOLUTIONS Furniture 16C0379 7-34646-12084-5 16C0369 7-34646-12083-8 16C0389 7-34646-12085-2 16C0399 7-34646-12086-9 10G1000 7-34646-38372-1 10G1021 7-34646-38373-8 10G0080 7-34646-38371-4 Multifunction Options 20R0021 7-34646-38277-9 20R0081 7-34646-38313-4 16C0100 7-34646-37085-1
Parallel 1284-B Interface Card RS-232C Serial Interface Card External Serial Adapter 10-Foot 20-Foot 2-Meter 50-Foot Parallel Printer Cable Parallel Printer Cable USB Printer Cable Serial Printer Cable
Low Profile Printer Stand Printer Stand with Cabinet Printer Stand Scanner Stand with Cabinet T632/T634 Scanner Shelf T63x Operator Panel Cover Lexmark T Printer Base Lexmark 3100 MFP Option Lexmark 3200 MFP Option Lexmark X4500 MFP Option
Lexmark, Lexmark with diamond design, MarkNet, MarkVision and Optra Forms are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ImageQuick, PrintCryption and StapleSmart are trademarks of Lexmark International, Inc. LexExpress is a service mark of Lexmark International, Inc. Copyright 2003. Lexmark International, Inc. All rights reserved.

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