MarkNet X2000 Series External Print Servers

Quick Reference

November 2001

www.lexmark.com

Edition: November 2001
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/035-3, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PostScript is a registered trademark of Adobe Systems Incorporated. Other trademarks are the property of their respective owners. Copyright 2001 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.
MarkNet X2000 Series External Print Servers Quick Reference

English

Step 1: Connect the hardware.2 Step 2: Assign an IP address.5 Step 3: Print a network setup page.5 Step 4: Configure the network printer.6 Electronic emissions notices.9 Safety notices.11

Setup information

Step 1: Connect the hardware
Turn off and unplug your printers. Connect the network and printer cables. If you are connecting only one parallel printer, use port PAR 1 on the print server. Connect the print server power supply. Plug all the power cords into properly grounded electrical outlets. The print server turns on automatically. Turn on the printers. Press and release Menu and Test simultaneously to reset the print server. The Menu and Test buttons are located on top of the print server.
Note: The three-port model
(shown in the illustration) has two parallel ports and one serial port. The one-port models are parallel only. For information about using the serial port, refer to the online documentation on the drivers CD that shipped with your print server. MarkNet External Print Servers support Ethernet or Token-Ring networks.

Power cord Power supply

Network cable

Printer cable port PAR 1

Printer cable port PAR 2

Power cord

If you need to position the printers further from the print server than the standard printer cables allow, you need to purchase extra-long printer cables and one additional power cord.
Note: Power cords are shipped

with the printers.

Contact your point of purchase for information about ordering these supplies.

Power supply Not used

Extra-long printer cables Power cord
Step 2: Assign an IP address
You must assign an IP address, netmask, and gateway to the print server in order for other network devices to find the attached printers. If your network is using DHCP, address values are automatically assigned. To verify the address assignment, print a network setup page and make sure the IP address, netmask, and gateway appear as non zero. Follow the instructions in Step 3: Print a network setup page to view this information.
Note: Information about other
ways to set an IP address is also on the drivers CD.
If your network is not using DHCP, you must manually assign an IP address. One of the easiest ways is to use the Print Server Setup Utility on the drivers CD. Click Whats on this CD and look for Print Server Setup Utility to find information about installing and using the utility.

Step 3: Print a network setup page
Press Test to print a network setup page. The page prints on the printer connected to port PAR 1 on the print server. Check under the TCP/IP heading to verify your IP address, netmask, and gateway settings are non zero. After the network setup page prints, the printer returns to a Ready state.
Step 4: Configure the network printer

Windows

After you have assigned and verified the TCP/IP settings, you are ready to configure the printers attached to the print server and set up your network clients to print to them.
In Windows environments, your network printers can be configured for direct printing or for shared printing.
Supported printing methods
Direct IP printingwhen you want to print directly to a printer on your network Shared printing (point and print, and peer-to-peer)when you need to centrally manage network printers
Detailed information about using each of these printing methods is on the drivers CD. Click View Documentation and look for information about network printer installation.
Supported network printer ports
Microsoft IP port (Windows NT 4.0, Windows 2000 and Windows XP) Lexmark network port (Windows 95/98/Me, Windows NT 4.0, Windows 2000 and Windows XP)
Note: Using a custom printer
driver and a custom network port provides enhanced functionality, such as printer status alerts.
Supported printer drivers
Windows system printer drivers Lexmark custom printer drivers
System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD. Updated system and custom drivers are available on Lexmarks Web site at www.lexmark.com.
Creating ports and installing drivers
Read the detailed instructions on the drivers CD. Click View Documentation and look for information about network printer installation for your specific Windows environment. If you choose to install without using the instructions on the drivers CD, you need a basic understanding of network printing on TCP/IP networks, installing printer drivers, and the process involved in creating new network ports.

Macintosh

Note: A PostScript Printer
Description (PPD) file provides detailed information about the capabilities of a printer to UNIX or Macintosh drivers or applications.
Your printer connects automatically to AppleTalk networks and becomes readily visible to other network clients. For Mac OS 8.69.x, you must create a printer object (icon) on the desktop of each network client using the LaserWriter 8 printer driver and the custom printer PPD file. For Mac OS X, select Add Printer and create a queue in the print center using the PostScript Printer Module and the custom printer PPD file. Information about creating the printer object on your AppleTalk clients is on the drivers CD that shipped with your printer. A PPD installer is in the downloadable Web package available on Lexmarks Web site at www.lexmark.com. Depending upon which version of the drivers CD shipped with your printer, you may also find this software on the drivers CD. Launch the PPD installer and follow the instructions to install the PPDs.

UNIX/Linux

Note: The Sun Solaris package
is located both on the drivers CD and on Lexmarks Web site at www.lexmark.com.
Your printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Lexmark provides a printer driver package for each supported UNIX and Linux platform. The package contains all the necessary drivers and PPDs. The Users Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. You can download these printer driver packages from Lexmarks Web site at www.lexmark.com. Depending upon which version of the drivers CD shipped with your printer, you may also find the driver package you need on the CD.

NetWare

Your printer works with both Novell Distributed Print Services (NDPS) and regular queue-based NetWare environments.
If you have an NDPS environment, we recommend you install the Lexmark NDPS IP Gateway. The gateway tightly integrates your printers with NDPS so you can easily monitor, control, and print to them. You can get the gateway, snap-ins, support files, and a white paper with installation instructions from Lexmarks Web site at www.lexmark.com/networking/ndps.html. Other information about installing network printers in NetWare environments is on the drivers CD that shipped with your printer. Click View Documentation and look for information about network printer installation.

Non-NDPS (queue-based)

For the latest information about Lexmark support for non-NDPS environments, click View Documentation on the drivers CD and look for information about network printer installation.
Electronic emissions notices
Federal Communications Commission (FCC) Compliance Information Statement
The MarkNet external print server has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate this equipment.
Industry Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
European Community (EC) Directives Conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

MarkNet external print servers
MarkNet X2000 series and MarkNet Pro Quick Start

Jan 2000

www.lexmark.com

Edition: January 2000

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/035-3, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. Lexmark and Lexmark with diamond design, MarkNet and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PCL is a registered trademark of the Hewlett-Packard Company. PostScript is a registered trademark of Adobe Systems Incorporated. Other trademarks are the property of their respective owners. Copyright 1999, 2000 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

MarkNet

external print server

Quick Start

Setup - - - - - - - - - - - - - - - - - - - - 4
Connect the hardware - - - - - - - - - - - - - - - - - - - - - 4 Print a network setup page - - - - - - - - - - - - - - - - - - - 5 Configure and print- - - - - - - - - - - - - - - - - - - - - - -5
TCP/IP - - - - - - - - - - - - - - - - - - - - - - Step 1: Set the IP address, netmask and gateway Step 2: Set up to print - - - - - - - - - - - - - Novell NetWare- - - - - - - - - - - - - - - - - - NDPS (Novell Distributed Print Services)- - - Non-NDPS (queue-based) - - - - - - - - - - - AppleTalk- - - - - - - - - - - - - - - - - - - - - OS/2 Warp Server - - - - - - - - - - - - - - - - -5 -5 -7 -9 -9 -10
Troubleshooting - - - - - - - - - - - - - - 11
TCP/IP - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11 Novell NetWare - - - - - - - - - - - - - - - - - - - - - - - 12
NDPS (Novell Distributed Print Services) - - - - - - - - - - - 12 Non-NDPS (queue-based) - - - - - - - - - - - - - - - - - - - 12
Windows NT Server 4.0- - - AppleTalk- - - - - - - - - - Other network environments Lexmark customer support - -

Connect the hardware

a Turn off and unplug the printers. b Connect all the cables and hook up the power supply between the
printer and the MarkNet external print server.
MarkNet external print servers are sometimes called external network adapters or ENAs. Connect only one network cable even if the MarkNet has more than one network port. If you are attaching a serial printer, the baud rate and other settings should match between the MarkNet and the printer. Detailed instructions for attaching serial printers are on the Drivers, MarkVisoin and Utilities CD. Click View Documentation and look for the MarkNet link. Also on the CD is information about attaching a Class 1 fax modem to the serial port and printing incoming faxes at parallel port 1 or parallel port 2. If you need to position a printer further from the MarkNet than the power supply allows, unplug the printer from the MarkNet power supply and use a separate power cord for that printer. Leave the unused pigtail on the power supply dangling as is, or cap it with the plastic cap that shipped with the MarkNet.

c Plug all the power cords into properly grounded wall outlets and turn

on the printers.

d Press and release the Menu and Test buttons simultaneously on the
MarkNet to reset the print server.

power cord

power supply

serial port

network cable
parallel printer cable connected to parallel port 1
parallel printer cable connected to parallel port 2

pigtail

Look for the UAA (universally administered address) under the Network heading on the setup page. The UAA is a 12-digit number. The left column shows the address in MSB form and the right column shows the address in canonical form. The UAA is preset at the factory. However, you can override it with an optional locally administered address (LAA) if you want some particular physical address for this print server.
Print a network setup page
Push the Test button on the MarkNet. A network setup page prints at parallel port 1. This page shows the physical address of the MarkNet (UAA) and other important data. Save this page because you will use it later.

Configure and print

Network environment
TCP/IP (Windows, OS/2, UNIX) Step 1: Set the IP address, netmask and gateway Step 2: Set up to print Novell NetWare NDPS (Novell Distributed Print Services) Non-NDPS (queue-based) AppleTalk OS/2 Warp Server
About the Drivers, MarkVision and Utilities CD
You may have more than one version of this CD, received at different times with different Lexmark products. Always use the latest version CD.

TCP/IP

Step 1: Set the IP address, netmask and gateway
For instructions on other ways to set the IP address, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.
You must assign an IP address, netmask and gateway to the MarkNet in order for other network devices to find the MarkNet and attached printers on the network. If you have DHCP, the proper addresses are automatically assigned. To verify the assignment has happened, print a network setup page and make sure the IP address, netmask and gateway appear as non-zero.
If you dont have DHCP, there are other methods you can use to manually assign the address, such as the printer operator panel, static ARP and telnet, RARP and telnet, BOOTP, or MarkVision or other Lexmark utility. Instructions for three of these methods follow.

Printer operator panel

A simple way to set the IP address, netmask and gateway inside the print server is to use the printer operator panel. You need to be standing at the printer to use this method.
This procedure works if the MarkNet has firmware version 2.8.19 or later, unless the attached printer is old, off-brand, or serially-attached.
On the printer operator panel, choose Parallel Menu, STD Parallel, Network 0 Setup, TCP/IP, Set IP Address. (Hint: Press Menu> until you see the correct menu item, and then press Select.) When the current IP address is displayed, use the buttons to change the address. (Hint: Pressing Select advances to the next segment in the address. Pressing Menu> increases the number by one. <Menu decreases the number by one.) When you finish setting the IP address, press Select until the word SAVED appears briefly. Set the IP netmask and gateway in a similar way. Print a new network setup page to verify the parameters are set as you intended.

Static ARP and telnet

You can use this method from any Windows, OS/2, or UNIX workstation. You need to know the physical address of the print server to use this method.
Find the physical address (UAA) of the MarkNet (for example, 00200022012F) on the network setup page you printed earlier. If you have an Ethernet network, use the number in the right column (canonical). If you have a Token-Ring network, use the number in the left column (MSB). Set the IP address in your workstation ARP table. At a command prompt, type a command similar to the following, inserting the IP address you want to assign and the UAA:
The workstation and the printer must be on the same subnet.
arp -s 192.168.236.24 00-20-00-22-01-2F
Set the IP address, netmask and gateway in the MarkNet. To do this, telnet to port 9000 on the MarkNet print server by typing a command similar to the following:
telnet 192.168.236.24 9000
Verify the MarkNet is up and running on the network.

ping 192.168.236.24

Print server TCP/IP setup utility
It doesnt matter which form of the UAA you use (MSB or canonical).
You can use this simple utility to initialize the MarkNet IP addresses if your workstation is running Windows 95, Windows 98 or Windows NT and is on the same subnet as the print server. You need to know the 12-digit physical address of the MarkNet to use this method. To install the utility, launch the Drivers, MarkVision and Utilities CD, do a custom install to add network support, and select Print Server TCP/IP Setup Utility. Once the IP address has been set (using any method), you can use your browser to remotely view and manage the network printers. Functions include viewing printer status in real time, resetting the printers, changing settings, and so forth. Type the MarkNet IP address in the URL field of the browser (for example, http: //192.168.236.24) and press Enter.
Information on installing, using and troubleshooting the utility resides on the CD.
Link to the MarkNet resident web pages

Step 2: Set up to print

There are many ways to send a print job through the MarkNet including FTP, TFTP, LPR/LPD, point-to-point (LexIP) and various queue-based methods. Instructions for two of the methods follow.
Print to a queue on a Windows NT server
If you are using Windows NT Server 4.0 or later and running TCP/IP, you can use Network Plug and Print to automate your printer setup process.

This section explains the setup for queue-based printing in which network users print to a queue defined on a Windows NT server. The MarkNet services this queue. To use this method, you must have at least one server running Windows NT Server software and TCP/IP. The following instructions apply to Windows NT Server versions 4.0 and later.
Install the TCP/IP software component on the server that contains the print queue. This software is necessary to establish the link between the MarkNet and the queue. Look on the Drivers, MarkVision and Utilities CD for the software. (Hint: Do a custom install to add network support, and select TCP/IP.) Set up a print queue on the server. Do this by creating a printer object.

a b c d

Click Start, Settings, Printers, Add Printer. When prompted, select My Computer (not Network printer server). Click Add Port. Select Lexmark Network Port, and then click New Port. Follow the instructions on the screen.

e Share the queue.

Set up your Windows 95, Windows 98, or Windows NT clients in the usual way. (Hint: Start, Settings, Printers, Add Printer.)
Point-to-point printing (LexIP)
You can print from any Windows 95, Windows 98 or Windows NT workstation directly to a Lexmark printer located anywhere on the IP network. No server is required.
Install the TCP/IP software component on the workstation. Look on the Drivers, MarkVision and Utilities CD for the software. (Hint: Do a custom install to add network support, and select TCP/IP.) Create a printer object on the workstation:
These are the Windows 95/98 instructions. Instructions for Windows NT are on the Drivers, MarkVision and Utilities CD.
a Click Start, Settings, Printers, Add Printer. b When prompted, select Local Printer (not Network). This gives you
access to the Lexmark Network Printer Monitor later.
c Select the correct printer driver. d Select any port (LPT, COM, or FILE) for the initial setup. Later, you will
change the port to a logical port.
You can obtain the latest Lexmark printer drivers from our web site located at: www.lexmark.com.
e Click Next, and continue following the instructions on the screen until
the printer object has been created.
Associate the printer object with the physical printer.
a Select the newly created printer object in the printers folder. b Click File, Properties, Details, Add Port. c Click Other, Lexmark Network Printer Monitor, OK. A list of available
network printers appears. For a MarkNet 3 with three printers attached, there are three line items, all with the same IP address but different port types (Parallel 1, Parallel 2 and Serial). If your printer does not appear in the list, click Add Adapter (or Add Print Server) and follow the instructions on the screen until it does appear.

Choose the MarkNet port (Parallel 1, Parallel 2 or Serial) that you attached the new printer to.
d Find your new printer in the list and select it. e Specify a logical port name to associate with the printer, and click OK. f Verify that the logical port name you assigned to the printer now shows
in the box labeled Print to the following port.

g Click OK.

Novell NetWare
NDPS (Novell Distributed Print Services)
Some versions of the Drivers, MarkVision and Utilities CD contain the Lexmark NDPS IP Gateway. To find out if your CD contains the gateway, look on the CD for a subdirectory named NDPS.
If you have Lexmark print servers in an NDPS environment, we recommend that you install the Lexmark NDPS IP Gateway. This allows your printers to be tightly integrated with NDPS so that you can easily monitor, control and print to them. You can get the gateway plus all support files and installation procedures from the Lexmark web site (www.lexmark.com).

Non-NDPS (queue-based)

The easiest way to configure the MarkNet for NetWare jobs in a non-NDPS environment is to use MarkVision. MarkVision automatically creates all the necessary NetWare objects (print queue objects, print server objects, and printer objects). Do the following from a Windows NT workstation running Novell NetWare Client32 software, or from a Windows 95 or Windows 98 workstation running either Novell Client32 or Microsoft Client for NetWare networks.
The default login name contains the characters !LEX plus the UAA of the MarkNet (for example, !LEX00200022012F).
Install the NetWare software component on the workstation. Look on the Drivers, MarkVision and Utilities CD for the software. (Hint: Do a custom install to add network support, and select NetWare.) Launch MarkVision. In the MarkVision main window, find the new network printer. Look for a line item containing the MarkNet physical address (the MSB form of the print server UAA). Double-click the line item. Configure the MarkNet by doing the following:
a Set a unique NetWare login name. This is the name the MarkNet uses to
log in to the NetWare server.
b Enable the MarkNet port. c Select PSERVER mode.

If you want to manage NDS queues, you must specify the NDS tree and context where the MarkNet is defined. You also need to create or select queues to be serviced. If you want to manage bindery queues, you must first specify the file servers. Afterward, you must create or select queues to be serviced.
For information about choosing PSERVER or RPRINTER mode, look on the CD. Click View Documentation and look for the MarkNet link.
If prompted to reset the print server, select Yes to immediately begin servicing the queues.

AppleTalk

The MarkNet works automatically with AppleTalk networks. You simply connect the power and the network cables, and youre up and running. However, if you would like to use a zone and printer name different from the defaults you can use MarkVision for Macintosh to change these settings. Each Macintosh user on the AppleTalk network who wants to use the network printer should do the following steps.
MarkVision for Macintosh resides on the Drivers, MarkVision and Utilities CD.
In the Chooser, select the LaserWriter 8 driver. If you have a routed network, there is a list of zones you can select from. The new printer is in the default zone for the network. Select this zone. If you dont know which zone to select, look on the network setup page under AppleTalk for Zone. Select the new printer. If you dont know which printer to select, look on the network setup page under AppleTalk. Find the MarkNet port (serial 1, parallel 1, parallel 2) for your printer. The default name of the printer is listed beside Name. Click Create. If you are prompted to select a PPD (PostScript Printer Description), you need to install the proper PPD from the Drivers, MarkVision and Utilities CD. To do this, launch the CD, click Lexmark Installer, select the appropriate PPD for your printer, and then click Install. Go back to the Chooser and try to create the new printer again. Look for an icon to appear in the Chooser next to the printer name. This means you have successfully set up the new printer. A new desktop printer icon is placed on your desktop, too. In the Chooser, select the printer you want to use now and close the Chooser window.
A PPD describes the printer or printer family. For example, the PPD lists which options are valid for the printer.

OS/2 Warp Server

MarkNet print servers work on OS/2 Warp Server networks. Users can print to the network printer from any client that can successfully attach to the network. For instructions on configuring the print server for OS/2 networks, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.

Troubleshooting

For expanded troubleshooting information, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.
Under normal conditions, the lights on the MarkNet indicate ready (idle), job being processed, flash operation in progress, or restart in progress. If you notice an unusual light pattern on the MarkNet lights, refer to the chart of error conditions in the online document Troubleshooting.
The file you use with FTP can be in PCL or PostScript emulations, PDF, HTML or any other language the printer understands. If the file prints, this confirms the TCP/IP protocol is working properly in the MarkNet print server.
Make sure the TCP/IP protocol is turned on (activated) in the print server. To find out, print a network setup page and look in the paragraph under TCP/IP. Issue a ping command to the print server.
Establish an FTP session with the print server.

ftp 192.168.236.24

Using the FTP put command, print a file to the network printer.

put mytest.ps

Check the port settings on the printer object. Check all settings in the print server, using the MarkNet resident web pages or MarkVision. For non-UNIX networks: Uninstall Lexmark software. For non-UNIX networks: Reinstall Lexmark software. During the reinstallation, select only those network protocols you actually use (for example, TCP/IP). Try printing again. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.
To use the MarkNet resident web server, type the print server IP address in the URL field of your browser (for example, http: //192.168.236.24).
NDPS (Novell Distributed Print Services) 1 Make sure the TCP/IP protocol is turned on (activated) in the print server.
To find out, print a network setup page and look in the paragraph under TCP/IP.
Make sure your NetWare file server has TCP/IP support configured and loaded. Make sure you are running NDPS version 2.0 or later. Make sure youve created and loaded an NDPS Manager. Read the online documentation about Lexmarks NDPS support. Look for a README file or a technical white paper either on the Drivers, MarkVision and Utilities CD or in the package you downloaded from Lexmarks web site. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.

Non-NDPS (queue-based) 1 Make sure the NetWare protocol is turned on (activated) in the print server.
To find out, print a network setup page and look in the paragraph under NetWare.
Find out if the print server is servicing your NetWare queue. If your queue doesnt appear in the list of queues being serviced, reset the printer, wait a few minutes, and look for the queue in the list again. If your queue still does not appear in the list of queues being serviced, you have a print server setup problem. Reconfigure the MarkNet print server. Try printing from some other application. If the job prints from the second application, youve narrowed the problem to the first application. Make sure you are using the current version of the driver for the problem application. Place a job in the queue using a Novell utility such as PCONSOLE. If the job doesnt print, contact Lexmark for help. See Lexmark customer support on page 15.

Windows NT Server 4.0

Make sure you are using TCP/IP for communications between the Windows server and the MarkNet print server. Make sure TCP/IP is turned on (activated) in the print server. To find out, print a network setup page and look in the paragraph under TCP/IP. Verify that TCP/IP is installed properly on the Windows server. (Hint: Start, Settings, Control Panel, Network, Protocols). Issue a ping command to the print server.
Using the FTP put command, print a file.
See if the network printer shows up in MarkVision. If it doesnt, the print server may have downlevel firmware. If it does but you still cannot print, try removing and then readding the Lexmark Network Port on the printer object.
Reset both the print server and the printer. If possible, shut down Windows NT Server and restart the server. There could be a spooler problem that requires a restart. Uninstall, and then reinstall MarkVision. During the reinstallation, select only the network protocols you actually use (for example, TCP/IP). This also helps MarkVision run faster. Try printing again. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.

Make sure the AppleTalk protocol is turned on (activated) in the print server. To find out, print a network setup page and look under AppleTalk. Make sure the status of the MarkNet print server is connected. To find out, look on the network setup page for Status. Do you see the printer in the Chooser? If not, restart the Macintosh workstation and look again. If you still dont see the printer in the Chooser, make sure AppleTalk is active on the workstation (look in the AppleTalk control panel). If the job prints but the print quality is poor, refer to the printing tips provided on the CD. These tips can save you a lot of time. To download the document to your workstation, launch the CD, click Lexmark Installer, select Documentation, and then click Install. Look in the Lexmark Extras folder for the document titled Optimize Lexmark Printer Output. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.
Be aware that if youre on a non-routed network, you can only see the printer if your workstation connection (LocalTalk, Ethernet or Token-Ring) matches the connection on the printer. For example, if the Macintosh workstation is on LocalTalk, you cannot see a printer on Ethernet unless there is a router on the network.
Other network environments
For troubleshooting information about other network environments, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.

Lexmark customer support

World Wide Web CompuServe Internet U.S. and Canada, technical support and any other customer needs Lexmark phone numbers (worldwide) www.lexmark.com Go Lexmark ftp.lexmark.com 1-800-LEXMARK
On the Drivers, MarkVision and Utilities CD, click Contact Lexmark, Customer Support.

Notices

Electronic Emission Notices
Federal Communications Commission (FCC) Compliance Information Statement
MarkNet print servers have been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark

part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Industry Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Avis de conformit aux normes dIndustrie Canada
Cet appareil numrique de la classe A respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.
European Community (EC) Directives Conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/ EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

CISPR 22

WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. AVERTISSEMENT: Ce produit appartient la classe A. Dans un environnement rsidentiel, ce produit risque de provoquer des interfrences radio, auquel cas l'utilisateur devra prendre les mesures adquates.
AVVERTENZA: Questo prodotto appartiene alla Classe A. In ambiente domestico, questo prodotto pu causare interferenze radio, nel qual caso necessario adottare adeguate precauzioni. WARNUNG: Bei diesem Gert handelt es sich um ein Produkt der Klasse A. In Wohngebieten kann dieses Gert Strungen des Radio- und Fernsehempfangs verursachen. Der Benutzer mu in diesem Fall geeignete Manahmen ergreifen. ADVERTENCIA: Este es un producto de Clase A. En un entorno domstico, este producto puede causar interferencias de radio, en cuyo caso, se solicitar al usuario que adopte las medidas oportunas. AVISO: Este produto pertence classe A. Em um ambiente domstico, ele pode causar interferncias em transmisses de rdio. Nesse caso, ser necessrio que o usurio adote as medidas adequadas.

Safety Notices

Safety information
If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. The power supply must be connected to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.